YWCA Greater Los Angeles Chief Program Officer

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C H I E F P R O G R A M O F F I C E R P O S I T I O N T I T L E Y W C A G R E A T E R L O S A N G E L E S C R E A T E D F O R L O S A N G E L E S , C A P R I M A R Y L O C A T I O N C A N D I D A T E P R O F I L E
About the Organization Position Overview Roles & Responsibilities Qualifications & Compensation About Los Angeles Ideal Candidate & Career Track Envision's Search Process Internal Insights: Personality, Organizational Snapshot, First 180 days, Considerations Candidate Assessment Rubric Organization Financials Compensation Analysis Competitive Analysis 2 4 5 6 7 8 9 10 13 14 15 16
TABLE OF CONTENTS

Y W C A , G R E A T E R L O S A N G E L E S

To empower women and eliminate racism, we must meet our community members where they are most vulnerable and provide the compassion and services that place them on path to self-sufficiency and prosperity Our vision is that all women and their families can achieve their full potential in a world without discrimination This requires a focus on the future, anticipating the needs of our clients, and creating innovative solutions to the problems they most often face – poverty, unsafe living conditions, lack of reliable and affordable childcare, and underor unemployment

We are evolving our services to meet changing needs today and in the future Nationally, YWCA advocacy issues include lobbying for pay equity and hate crimes legislation, increased funding for Head Start and passing the Violence Against Women Act Locally, through our programs, we are changing lives and restoring hope for women, their families, and our community!

We’ve been at the forefront of the biggest issues of the day for 160 years: from voting rights to civil rights, from affordable housing to pay equity and from violence prevention to health care reform We carry on this long tradition of social action and advocacy to advance our mission and you are a crucial part of this work Your voice is critical as we advocate for policies that bring us closer to eliminating racism, empowering women, and ensuring peace, justice, freedom and dignity for all

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W H A T W E D O

As a YWCA, we advocate for justice and dignity for all people For over a century, the YWCA Greater Los Angeles has been a beacon of hope, providing housing and supportive services Our transformative initiatives go beyond traditional models, co-created with diverse stakeholders to build self-reliance and, ultimately, strengthen communities At the heart of our impact are 145 committed staff members who work tirelessly to ensure the well-being of those we serve, embodying our values of compassion, integrity, and social justice Together, we strive to make a lasting difference in the lives of individuals and communities, fostering positive change and empowerment

A growing shortage of affordable, quality childcare plagues the Los Angeles region YWCA Greater Los Angeles addresses this need by offering an exceptional Child Development program to low-income families

Our nurturing learning environment allows children to flourish while empowering parents to continue to work, seek employment, or attend school or vocational training improving overall quality of life YWCA Greater Los Angeles aspires to enrich lives through a holistic family approach to create empowered and educated individuals

Infant and Toddler Program

Preschool Program

The YWCA Greater Los Angeles Sexual Assault Services provides comprehensive services for all survivors of sexual assault, rape, human sex trafficking, and other forms of sexual violence

Community Need

Crisis Intervention

Emotional Support

Empowerment Centers provide K-12 youth with academic enrichment and Science, Technology, Engineering & Mathematics (STEM) instruction after school in the Edison International Computer Lab Prevention education and life skills ensure youth have the necessary tools to make healthy choices, build confidence, achieve their dreams and enrich their communities

With the second largest elderly population in the country, there is a great need for holistic senior programs in Los Angeles Seniors in our communities increasingly face food insecurity, the threat of homelessness, and are heavily impacted by preventable diseases Through community building and engagement, we assist our seniors in obtaining healthy lifestyles

We’ve been at the forefront of the biggest issues of the day for 160 years: from voting rights to civil rights, from affordable housing to pay equity and from violence prevention to health care reform We carry on this long tradition of social action and advocacy to advance our mission and you are a crucial part of this work Your voice is critical as we advocate for policies that bring us closer to eliminating racism, empowering women, and ensuring peace, justice, freedom and dignity for all

0 3 | C A N D I D A T E P R O F I L E : y c a , g l a C h i l d D e e l o p m e n t p r o g r a m Y o u t h D e e l o p m e n t
S e n i o r E m p o e r m e n t S e x u a l A s s a u l t C r i s i s S e r i c e s
a d o c a c y

Position O er ie

The Chief Program Officer (CPO) at the YWCA of Greater Los Angeles, reporting directly to the CEO, is a key figure in overseeing the delivery of high-quality programs across Los Angeles Collaborating with the Executive Leadership team, the CPO takes charge of program delivery, develops integrated strategies, and ensures the successful implementation of program deliverables This leadership role is essential to the organization's success, managing a significant budget of $15,000,000, overseeing contract management, and effectively communicating the impact of services to stakeholders

Integral to the CPO's responsibilities is fostering a culture of innovation and excellence within the program team, driving the development of cost-effective, innovative service models The CPO also prioritizes the long-term professional growth and training of the program staff members dedicated to delivering comprehensive services If you are a visionary leader passionate about positive change and possess a proven track record in program management, we invite you to join our team and contribute to our missiondriven initiatives

PRIORITIES

Assessment/Analysis of programs and program staff

Strategic Planning Process with Leadership Team and Board of Directors

Community partnerships and engagement

Program Maximization of all programs

Program Growth opportunities for the organization

Staff Development and staff practices around their individual programs

Asses and create goals to ensure programmatic efficiency, compliance, and stabilization

Partnering with the board of directors and leadership team, create and implement the strategic plan for the organization

Enhance team cohesion through strategic planning and effective communication

Plan for growth and development of programs by assessing the current composition and making recommendations for improvement

Engage with major community leaders and partners to ensure alignment with the current landscape of services and programs

Strengthen fiscal management and programmatic operations by weeding out unproductive systems and practices

Improve messaging and communications to enhance the organization's visibility and impact within the community

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F i r s t Y e a r G O A L S & O B J E C T I V E S

roles & responsibilities

Program Leadership

Plans, develops, and implements program activities aligning with the strategic plan to achieve desired outcomes for the organization.

Conducts assessments for target populations/communities, providing recommendations for ongoing and new programs.

Develops and maintains productive relationships with community groups, social service organizations, and public/private entities interfacing with YWCA GLA programs

Participates in the development and revision of standard operating procedures related to Program Services.

Ensures compliance with all licensing requirements, especially in Child Development, and monitors the Child Development Division.

Implements quality program standards response, including Sexual Assault Response Team (SART) and Child Development requirements.

Staff Development & Leadership

Ensures appropriate staffing levels to achieve outcomes and maintain high-quality service delivery.

Provides direction and supervision to Program Managers and Directors, communicating job objectives, and conducting performance planning and appraisals.

Facilitates training and credentialing for staff and interns.

Monitors achievement of performance measures, both quantitatively and qualitatively, recommending corrective actions when necessary

Fosters productive working relationships with all YWCA GLA employees and volunteers, encouraging internal collaboration

Financial Oversight & Grants Management

Collaborates with Fund Development Department and Program Services staff to develop and submit grant proposals to public and private sector funders.

Oversees the development and management of program budgets, ensuring full utilization of financial resources available to each program.

Authorizes and approves budgeted, direct costs, and equipment expenditures for all programs.

Submits quarterly status reports to the Chief Executive Officer and Board of Directors on all programs, including service levels, program performance measures, expenditures/balances, and staffing levels.

Regularly meets and collaborates with the Finance Department to ensure accurate execution and reporting of program expenditures. all grant specifications, ensuring timely reporting and

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qualifications

Bachelor's degree (BS/BA) in Social Work or a related field Emphasis on administration and community organizing is preferred

Licensed Marriage and Family Therapist (LMFT) or Licensed Clinical Social Worker (LCSW) highly desired

Minimum of five (5) years of experience managing multiple programs in a medium to large nonprofit organization, public agency, or related industry

Demonstrated minimum five (5) years of experience working with diverse community groups, partnerships, and staff

Possesses management and program development skills, including demonstrated experience in program evaluation

In-depth knowledge of budgets and allocations is required

Must have experience with government grant processes

compensation & benefits

The salary range is $153,000 - $170,000 The YWCA of Greater Los Angeles offers benefits that include paid holiday, sick time, and vacation, EAP, long-term health care, free parking, medical, dental, vision, life insurance, long-term disability and a retirement plan

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ABOUT The lA Region

Los Angeles County is a vast and varied geographic entity It includes a group of inland valleys, a coastal plain separated by low mountains that are interspersed with steep passes, an arc of still higher mountains, and a long seacoast Nearly half of the county is taken up by mountain chains most of them running east-west that have a dynamic history of earthquakes, firestorms, and mudslides To the north and northeast are the massive and sprawling San Gabriel and San Bernardino mountains Stretching in front of them and more or less in parallel lines from west to east are the Santa Monica Mountains, Puente Hills, Repetto Hills, and San Jose Hills These chains delineate the San Fernando, San Gabriel, and San Bernardino valleys Farther south running roughly between Orange and Riverside counties are the Santa Ana Mountains

Los Angeles, the heart of Southern California, became a world-class city very recently At the start of the 20th century, it was considered merely “a large village ” This ascendancy is all the more remarkable considering that the city originally lacked some of the essential building blocks associated with cityhood, such as a natural harbor Yet it overcame natural deficiencies and established itself as an important center of commerce, agriculture, tourism, and industry For more than a century it has been indelibly associated with a benign climate, extensive leisure, and outdoor recreation, as well as the special aura of celebrity associated with Hollywood The lifestyle of Los Angeles residents (who are called Angelenos) relies on the automobile, idealizes the single-family dwelling, and favors informality With notable exceptions, the skyline is primarily horizontal rather than vertical Los Angeles is a place of extraordinary ethnic and racial diversity, owing largely to immigration

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i d e a l c a n d i d a t e

T h e i d e a l c a n d i d a t e f o r t h e C h i e f P r o g r a m O f f i c e r p o s i t i o n h a s p l a y e d a c r u c i a l r o l e i n b u i l d i n g a m i s s i o nd r i v e n c u l t u r e , g u i d i n g a n d s u p p o r t i n g e m p l o y e e s t o a c t i v e l y c o n t r i b u t e t o e m p o w e r i n g w o m e n a t a l l s t a g e s o f l i f e W i t h p r o v e n e x p e r i e n c e a n d a g o o d u n d e r s t a n d i n g o f t h e L o s A n g e l e s c o m m u n i t y a n d i t s s e r v i c e s , t h e i d e a l c a n d i d a t e w i l l m a k e a d j u s t m e n t s b a s e d o n t h i s u n d e r s t a n d i n g a n d a n a l y t i c a l a s s e s s m e n t s t o a l i g n s e r v i c e s e f f e c t i v e l y T h i s a p p r o a c h e n s u r e s t h a t t h e Y W C A G r e a t e r L o s A n g e l e s c a n q u i c k l y i d e n t i f y a n d a d d r e s s i s s u e s , s t r a t e g i c a l l y p l a n n i n g t o u s e r e s o u r c e s w e l l f o r b o t h t h e c o m m u n i t y a n d s t a f f m e m b e r s A n e x p e r i e n c e d C h i e f P r o g r a m O f f i c e r h a s a s o l i d g r a s p o f p r o g r a m c o m m u n i c a t i o n , r e p o r t i n g p r o c e s s e s , f i n a n c i a l m a n a g e m e n t , a n d e f f i c i e n t o p e r a t i o n s T h e y e x c e l a s a n i n s i g h t f u l a n a l y s t o f p r o g r a m s , u s i n g c u r r e n t i n s i g h t s , t e c h n o l o g y , a n d t r e n d s t o p r o v i d e v a l u a b l e c o n t r i b u t i o n s t o t h e l e a d e r s h i p t e a m a n d p r o g r a m s t a f f , a l i g n i n g a n d e x p a n d i n g u p o n t h e c u r r e n t m i s s i o n o f t h e o r g a n i z a t i o n A s a c o n n e c t e d a n d m i s s i o n - d r i v e n l e a d e r , t h e C h i e f P r o g r a m O f f i c e r s h o w s a h i s t o r y o f s u c c e s s f u l c o l l a b o r a t i o n w i t h l e a d e r s , p o l i c y - m a k e r s , a n d c o m m u n i t y m e m b e r s T h e y h a v e a p r o v e n t r a c k r e c o r d o f f o r m i n g i m p a c t f u l c o m m u n i t y p a r t n e r s h i p s , f u r t h e r e n h a n c i n g t h e m i s s i o n o f Y W C A G r e a t e r L o s A n g e l e s p a s t

C A R E E R T R A C K l e a d i n g t o c h i e f P r o g r a m O f f i c e r

T h e C h i e f P r o g r a m O f f i c e r o f t h e Y W C A G r e a t e r L o s A n g e l e s i s r e s p o n s i b l e f o r p r o g r a m m a n a g e m e n t , s t r a t e g y , a n d i m p a c t T o e f f e c t i v e l y m a n a g e t h i s , t h e i d e a l c a n d i d a t e p o s s e s s e s a d e e p c o n n e c t i o n w i t h t h e Y W C A

G r e a t e r L o s A n g e l e s ’ m i s s i o n a n d t h e c u r r e n t s e r v i c e s b e i n g p r o v i d e d t o t h e i r c o m m u n i t y

P O S S I B L E T I T L E S

Chief Operations Officer

Chief Strategy Officer

Director of Programs

Program and Strategy Director

Chief Project Officer

Chief Impact Officer

Deputy Executive Director

Executive Director

Vice President, Programs

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E n v i s i o n C o n s u l t i n g h a s b e e n r e t a i n e d b y Y W C A , G r e a t e r L o s A n g e l e s t o c o n d u c t t h e s e a r c h f o r t h e i r i n c o m i n g C h i e f P r o g r a m O f f i c e r W e f o l l o w a c o m p r e h e n s i v e a n d s t r u c t u r e d a p p r o a c h t h a t b e g i n s w i t h a n e e d s a s s e s s m e n t t o u n d e r s t a n d t h e o r g a n i z a t i o n ' s p o s i t i o n a n d c u l t u r e C a n d i d a t e s o u r c i n g i s c o n d u c t e d u s i n g v a r i o u s s t r a t e g i e s , s u c h a s l e v e r a g i n g n e t w o r k s , i n d u s t r y - s p e c i f i c d a t a b a s e s , a n d t a r g e t e d r e s e a r c h O u r i n - d e p t h e v a l u a t i o n s a r e t h o u g h t f u l l y d e s i g n e d t o a s s e s s q u a l i f i c a t i o n s , e x p e r i e n c e , c u l t u r a l f i t , a n d l e a d e r s h i p p o t e n t i a l A f t e r t w o s t a g e s o f i n t e r v i e w s w i t h E n v i s i o n , w e w o r k w i t h t h e o r g a n i z a t i o n ' s s e a r c h c o m m i t t e e t o s e l e c t t h e i n d i v i d u a l s t h e y w i s h t o m e e t a n d t h e n c u r a t e t h a t i n t e r v i e w e x p e r i e n c e a s w e l l a s t h e f o l l o w - u p W e a l s o s u p p o r t t h e f i n a l s e l e c t i o n p r o c e s s , i n c l u d i n g n e g o t i a t i o n a n d o f f e r f o r m u l a t i o n a n d o f f e r o n b o a r d i n g s u p p o r t t o e n s u r e a s m o o t h t r a n s i t i o n f o r t h e s e l e c t e d c a n d i d a t e R e g u l a r c o m m u n i c a t i o n w i t h t h e c l i e n t i s m a i n t a i n e d t h r o u g h o u t t h e p r o c e s s , p r o v i d i n g u p d a t e s , f e e d b a c k , a n d g u i d a n c e t o e n s u r e a s u c c e s s f u l e x e c u t i v e s e a r c h o u t c o m e W e a l s o o f f e r c l i e n t s a 1 - y e a r g u a r a n t e e a n d e x e c u t i v e c o a c h i n g t h r o u g h o u t t h e f i r s t y e a r o f e m p l o y m e n t

h e

Survey Focus Groups 1-1 interviews

Job description & Comms Plan

Candidate Profile

Sourcing & Marketing

Recruiting & Screening Interviews

Face to Face Interviews

Final Panel Interview

Onboarding & Coaching

Negotiation Support

Y W C A , G r e a t e r L o s A n g e l e s i s a n e q u a l o p p o r t u n i t y e m p l o y e r a n d d o e s n o t d i s c r i m i n a t e o n t h e b a s i s o f r a c e , c o l o r , n a t i o n a l o r i g i n , r e l i g i o n o r c r e e d , g e n d e r , g e n d e r i d e n t i t y , s e x u a l o r i e n t a t i o n , m a r i t a l s t a t u s , a g e , v e t e r a n s t a t u s , d i s a b i l i t y , o r a n y o t h e r l e g a l l y p r o t e c t e d s t a t u s r e c o g n i z e d b y f e d e r a l , s t a t e o r l o c a l l a w w i t h r e s p e c t t o e m p l o y m e n t o p p o r t u n i t i e s

E n v i s i o n C o n s u l t i n g i s a m i n o r i t y - o w n e d f i r m s p e c i a l i z i n g i n e x e c u t i v e s e a r c h , o r g a n i z a t i o n a l s t r a t e g y , m e r g e r e x p l o r a t i o n , a n d e x e c u t i v e l e a d e r s h i p t r a n s i t i o n s W i t h o f f i c e s i n D e n v e r , N e w Y o r k a n d L o s A n g e l e s , o u r p a r t n e r s a n d c o n s u l t a n t s a r e f o r m e r e x e c u t i v e l e a d e r s w i t h i n n o n p r o f i t o r g a n i z a t i o n s w h o a r e t r u l y i n s p i r e d b y o u r c o l l e c t i v e p o w e r t o l i f t u p t h e c o m m u n i t i e s w e s e r v e O u r b r o a d s p e c t r u m o f s e r v i c e s h e l p s i n c r e a s e r e v e n u e s , e x p a n d a w a r e n e s s a n d s t r e n g t h e n s e r v i c e d e l i v e r y t o t h e c l i e n t s w h o n e e d u s t h e m o s t L e a r n m o r e a t w w w e n v i s i o n n o n p r o f i t c o m

M E L I S S A M O N T O Y A D I R E C T O R O F S E A R C H S E R V I C E S A L L I S O N F U L L E R M A N A G I N G P A R T N E R M A T T K A M I N M A N A G I N G P A R T N E R S E N I O R C O N S U L T A N T
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P R O C E S S & T i m e l
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