POSITION TITLE
CHIEF PROGRAM OFFICER (CPO)
PRIMARY LOCATION
CENTER FOR CAREGIVER ADVANCEMENT CREATED FOR LOS ANGELES, CA
about Center for caregiver advancement
At the Center for Caregiver Advancement (CCA), we are committed to creating an environment where every staff member feels included, valued, and heard. Our dedication to diversity is evident across all levels of our organization, fostering a culture where diverse perspectives are not only welcomed but are an integral part of our growth and innovation. At CCA, we are proud of our ongoing DEI efforts and the supportive culture we've built. As a remote organization, we prioritize work-life balance, offering flexibility that allows staff to thrive both professionally and personally. We regularly recognize our team's hard work and dedication through meaningful acknowledgments, such as service awards at our End of Year Retreat and celebrating individual and team achievements during meetings. We believe in cheering on each other's successes and cultivating a culture of appreciation and mutual support. CCA is proud of the collaboration with the Abdul Latif Jameel Poverty Action Lab (J-PAL) North America at MIT which will conduct the nation’s first randomized controlled trial (RCT) to evaluate the impact of CCA’s training on In-Home Supportive Services (IHSS) workers. This pioneering study aims to delve into both the caregiving and healthcare outcomes of the training, marking a significant step forward in workforce development and healthcare research and advancing quality jobs. .
our values
our mission
The Center for Caregiver Advancement (CCA) is a nonprofit organization dedicated to building the workforce of highly trained caregivers that many Californians can’t live without. We provide educational opportunities as tools of empowerment so long-term care workers can build better lives for themselves and provide quality care for seniors and people with disabilities.
Caregiving is a profession deserving of respect and recognition.
Everyone should be able to access training.
Training improves the quality of life for caregivers.
Training promotes improved quality of life for seniors and people with disabilities.
The benefits of training extend to the systems of care.
Training is one element of a larger, complex system of longterm care.
what we do & WHO WE SERVE
In-home caregiver training
These programs provide a wide variety of skill building training including infection control, medication safety, and mandated documentation. They cover Alzheimer’s, dementia care, emergency preparedness for disaster response, Autism Spectrum Disorder training, traumatic brain injury education, diabetic care & nutrition management, heart disease training on identifying heart attack symptoms, recovery management, and risk reduction.
nursing home caregiver training
With training, certifications, skill building, and career advancement provided, these programs respond to both worker and employer needs, help reduce turnover, retain employees, and address skill deficiencies. They offer continual updates on industry trends, requirements, policies, procedures, and laws, with dedicated CCA engagement staff providing full support through mentorship, reminders, referrals, class completion, recruitment, and counseling.
CNA & LVN Registered Apprenticeship
The Registered Apprenticeship Program includes nurse assistant training (160 hours of theory and clinical instruction) and prepares participants for the state certification exam. As a joint worker-focused initiative with labor and employers, it also offers robust support services and financial incentives to help participants complete all program requirements.
Position Overview
The Chief Program Officer (CPO) at the Center for Caregiver Advancement (CCA) will play a pivotal role in guiding the development and execution of programmatic initiatives that serve California’s paid caregiver workforce. Reporting to the CEO, the CPO will oversee strategic program direction, cultivate partnerships, and manage a talented team to enhance programmatic impact and operational excellence. This role is critical to advancing CCA’s mission through innovative and inclusive strategies that align with organizational goals.
organizational priorities
Program Direction & Management
Staff Leadership & Management
Relationship Building & Thought Leadership
Strategic Planning & Development
Financial Planning & Development
First Year GOALS & OBJECTIVES
Conduct a listening tour with executive staff, program leaders, Board of Directors, and other stakeholders
Develop a program plan and strategy for the organization
Foster relationships with labor and management and get to know worker needs.
Assess training programs impact and changes required for greater success.
roles & responsibilities
Program direction and Management
Ensure that all programmatic and funder requirements are met or exceeded, particularly in relation to IHSS and Skilled Nursing Facility programs.
Establish & manage benchmarks for program performance, including recruitment, retention, and instructional outcomes, advising on strategies to address challenges (workforce shortages, evolving training needs).
Lead data-driven strategies to improve program performance and operational efficiency, ensuring that programs are both impactful and sustainable
relationship building /thought leadership
Cultivate relationships with key clients, stakeholders, and community partners to enhance CCA’s visibility and influence within the industry.
Spearhead thought leadership around training as a component of building quality jobs for paid caregivers.
financial planning and budgeting
Work closely with finance and executive teams to develop, monitor, and optimize budgets for program initiatives, ensuring resource allocation aligns with organizational priorities andmaximizes return on investment (ROI).
staff leadership and Management
Recruit, hire, lead, and mentor team senior managers, supporting professional development through targeted training and skill-building initiatives.
Assess and address professional development needs for all program senior managers and staff and propose strategies to cost effectively build skills and competencies (e.g., establish case conferences for learning and improving, etc.).
Partner with the CEO, CFO/COO, External Affairs and other CCA department/units to ensure cohesive execution of strategies that advance CCA’s mission.
strategic planning & development
Cultivate relationships with key clients, stakeholders, labor, employers, and community partners to enhance CCA’s visibility and influence within the industry. Represent CCA at events, conferences, and other networking opportunities to strengthen the organization’s profile as a leader in caregiver training.
qualifications
Master’s degree in Business Administration, Healthcare Management, or related field preferred; Bachelor’s degree required.
Minimum of eight (8) years of experience in program management, with a focus on healthcare, longterm care, nonprofit, or workforce development.
Proven track record in healthcare and continuous improvement, with significant experience in program management for diverse populations.
Skilled in strategic planning, curriculum development, and adult learning methodologies.
Experience working in culturally inclusive environments, with a demonstrated commitment to DEI principles.
Proficiency with Learning Management Systems (LMS) such as Blackboard and Genius, and CRM tools like Salesforce.
High-level understanding of statistical reporting preferred.
Knowledge of financial and project management tools, including Sage Intacct, Monday, and Smartsheets Microsoft Excel for managing projects and tracking key metrics
Collaborative, people-oriented leader with a servant-leadership approach, exemplifying empathy and resilience.
Ability to inspire and develop teams, with an intuitive, hands-on management style that fosters growth and accountability.
Strong cultural fit with CCA’s values of inclusivity and community support, actively participating in DEI initiatives and the organization’s Culture Committee Dual language proficiency is preferred, as it supports CCA’s commitment to serving a multilingual community.
compensation & benefits
The salary range for the Center for Caregiver Advancement Chief Program Officer role is $150,000 - $180,000. This is a full time hybrid position located in Los Angeles. Benefits include: 100% employer-paid medical, dental & vision for team members and eligible dependents, defined benefit pension plan with vesting at 3 years and a 401K plan. CCA also offers a generous time off & holiday schedule, with accrued vacation and sick leave.
The Center for Caregiver Advancement is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.
the ideal candidate
The ideal candidate for this position is a collaborative, people-oriented leader with a servant-leadership approach, empathy, and resilience, who inspires and develops teams with a hands-on management style, aligns with CCA's values of inclusivity, labor and management support, and actively participates in DEI initiatives and the Culture Committee.
The Ideal candidate is a compassionate and visionary leader who combines strategic oversight with a deep commitment to serving others. They excel in developing and managing impactful programs that improve the job quality for paid caregivers and those they support, ensuring all initiatives are responsive to the needs of low-income older adults and people with disabilities that the workforce serves. With a collaborative, hands-on approach, they foster a culture of inclusivity and continuous improvement among teams. Skilled in resource management and evaluation, the ideal CPO drives measurable outcomes and aligns programs with the organization's mission and values, while actively supporting DEI efforts.
CAREERTRACKleadingtochiefprogramofficer
The likely career experience for the Chief Program Officer of the Center for Caregiver Advancement involves a blend of program management, strategic leadership, and sector-specific experience in nonprofit healthcare, longterm care, social services, and/or workforce development.
Professionals we may look for:
Senior Program Director
Vice-President of Programs
Program Director
Program Manager
Envision Consulting has been retained by the Center for Caregiver Advancement to conduct the search for their incoming Chief Program Officer. We follow a comprehensive and structured approach that begins with a needs assessment to understand the organization's position and culture. We source candidates using various strategies, such as leveraging networks, industry-specific databases, and targeted research. Our evaluations are designed to assess qualifications, experience, cultural fit, and leadership potential.
After two stages of interviews with Envision, we work with the organization's search committee to select the individuals they wish to meet and then curate that interview experience We support the final selection process, including negotiation and offer formulation and offer onboarding support to ensure a smooth leadership transition with a oneyear guarantee. To ensure candidate success, we offer ten (10) hours of executive coaching for the new hire.
The Center for Caregiver Advancement is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion or creed, gender, gender identity, sexual orientation, marital status, age, veteran status, disability, or any other legally protected status recognized by federal, state or local law with respect to employment opportunities.
search team for center for caregiver advancement
Envision Consulting is a minority-owned firm specializing in executive search, organizational strategy, merger exploration, and executive leadership transitions With offices in Denver, Lexington, New York, and Los Angeles, our partners and consultants are former executive leaders within nonprofit organizations who are truly inspired by our collective power to lift up the communities we serve Our broad spectrum of services helps increase revenues, expand awareness and strengthen service delivery to the clients who need us the most. Learn more at www.envisionnonprofit.com.
MELISSA MONTOYA DIRECTOR OF SEARCH SERVICES
ABIGAIL MARSTERS SEARCH & STRATEGY CONSULTANT
CAROL NGUYEN SEARCH & STRATEGY ASSOCIATE MANAGING PARTNER
apply now
Are you a great fit for the Center for Caregiver Advancement’s next Chief Program Officer?
We invite you to apply and share your experience with us!