Apollon - Use cases analysis and common Living Lab approach for Energy Efficiency

Apollon – Deliverable 3.2

DELIVERABLE Project Acronym:

APOLLON

Grant Agreement number:

250516

Project Title:

Advanced Pilots of Living Labs Operating in Networks

D3.2: Use cases analysis and common Living Lab approach Revision: final

Authors: Maria João Benquerença (ISA – Intelligent Sensing Anywhere, S.A.) Nuno Martins (ISA – Intelligent Sensing Anywhere, S.A.) Andreia Melo Carreiro (ISA – Intelligent Sensing Anywhere, S.A.) Daan Velthausz (Amsterdam Innovation Motor) Lasse Sariola (Aalto) Francisco Gonçalves (Lisboa E-Nova) Marita Holst (CDT)

Project co-funded by the European Commission within the ICT Policy Support Programme Dissemination Level P

Public

C

Confidential, only for members of the consortium and the Commission Services

X

Apollon – Deliverable 3.2

Revision History Revision Date

Author

Organisation Description

1

8 July 2010

MJB/NM

ISA

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31 August MJB/NM/AMC ISA 2010

First draft

3

27 MJB September 2010

ISA

Revision and inclusion of new content

4

25 October 2010

MJB

ISA

Final Version

5

30 MJB November 2010

ISA

Update

First draft, start of writing

The information in this document is provided as is and no guarantee or warranty is given that the information is fit for any particular purpose. The user thereof uses the information at its sole risk and liability.

Statement of originality: This deliverable contains original unpublished work except where clearly indicated otherwise. Acknowledgement of previously published material and of the work of others has been made through appropriate citation, quotation or both.

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Apollon – Deliverable 3.2 Table of Contents

1.

2.

Introduction..................................................................................................................... 1 Living Labs and local experiment description .................................................... 3 2.1 Amsterdam Living Lab ........................................................................................................... 3 2.1.1 Cross-border cooperation success cases ..............................................................................3 2.1.2 Local Experiment............................................................................................................................4 2.1.3 Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.) ......................................................................................................................8 2.2 Aalto Living Lab ........................................................................................................................ 9 2.2.1 Cross border cooperation success cases...............................................................................9 2.2.2 Local Experiment............................................................................................................................9 2.2.3 Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.) ................................................................................................................... 13 2.3 Portugal Energy Living Lab ............................................................................................... 15 2.3.1 Cross-border cooperation success cases ........................................................................... 15 2.3.2 Local Experiment......................................................................................................................... 15 2.3.3 Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.) ................................................................................................................... 17 2.4 Botnia Living Lab .................................................................................................................. 19 2.4.1 Cross-border cooperation success cases ........................................................................... 20 2.4.2 Local Experiment......................................................................................................................... 21 2.4.3 Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.) ................................................................................................................... 23

3.

SMEs................................................................................................................................. 25 3.1 Home Automation Europe (HAE) .................................................................................... 25 3.2 Process Vision ........................................................................................................................ 26 3.3 There Corporation ............................................................................................................... 27 3.4 DIY KYOTO .............................................................................................................................. 28 3.5 Sensinode ................................................................................................................................ 29 3.6 JROMA (Energy demand and security-metering solutions) .................................. 30 3.7 ARQUILED (Energy demand and security-metering solutions and innovation) ......................................................................................................................................... 31 3.8 ISA - Intelligent Sensing Anywhere (ISA) - (Energy demand and securitymetering solutions and innovation) .......................................................................................... 32 3.9 KYAB.......................................................................................................................................... 33 3.10 LuleĂĽ Energi AB ................................................................................................................. 34

4.

Cross-border Pilot ...................................................................................................... 37 4.1 Cross-border Pilot ................................................................................................................ 37 4.2 Cross-border piloting and cooperation strategies ................................................... 38 4.3 Cross-border activities ....................................................................................................... 39 4.3.1 Amsterdam..................................................................................................................................... 39 4.3.2 Aalto .................................................................................................................................................. 41 4.3.3 Lisbon ............................................................................................................................................... 42 4.3.4 Common Cross-border activities .......................................................................................... 42 4.4 Discussion and analysis ..................................................................................................... 44 4.5 Common research framework ......................................................................................... 44

5.

Conclusions ................................................................................................................... 46

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Apollon – Deliverable 3.2 Appendix ................................................................................................................................... 47 Amsterdam ......................................................................................................................................... 47 Lisbon ................................................................................................................................................... 48 Botnia.................................................................................................................................................... 50

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Apollon – Deliverable 3.2

1. Introduction The purpose of this deliverable is to report the analysis of the use cases implemented in each LL and present the common approach that can be extrapolated to other environments.

The starting point to achieve this goal is the information already presented in the first deliverable of this work package (D3.1) concerning the assessment done to each local Living Lab’s methods and tools to be able to identify a common approach for implementing the pilot. Further work has been done in the assessment of each one of the local Living Labs in different features: 

Characterization of the SMEs involved in the pilots and working, or participating, in the local Living Labs;

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Pilot description in terms of objectives, strategies to achieve them and implementation plans;

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Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.)

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Cross-border piloting and cooperation strategies;

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Cross-border cooperation success cases;

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Connections and articulation with projects besides Apollon.

Initially we were aiming at summarizing the cross-border and cross-project strategies that are success cases already and analyze the cases which success was not so great in order to state the lessons learned and create a best practices manual.

None-the-less this is not feasible at the time since we are still to apply the research framework to all the cross-border activities, including the ones done so far. What we do know is that some of the activities were not so successful and taking two examples, the cooperation attempts between ISA – Kyab and ISA – Plugwise (that we will develop in the next deliverable), we realize that the reasons for the failure were different: 

ISA – Kyab: There was an attempt to create a common strategy that would result in a win-win situation for both SMEs in both countries. Since Kyab’s Saber was developed specifically for district heating monitoring and there is only one small part of Lisbon with district heating in Portugal this was not a win-win situation so the partnership didn’t move forward yet. There is still to

Apollon – Deliverable 3.2 consider third part countries where both SMEs can cooperate in a joined approach to the market; 

ISA – Plugwise: In this case what was attempted was an integration of both products in order to present a complete and integrated solution to the clients. The partnership failed because of technical difficulties that could be overcome.

This subject is to be developed in a following deliverable where the results of the research framework will also be presented.

Before anything else we would like to call the attention to some of the sections of the D3.1 that are essential to the current work: the Background and also The Idea of Cross-Border Pilots.

In the second chapter we present the Living Labs involved in the pilot and the local experiments they are promoting In the third chapter we present the SMEs that are involved in the local experiments as well as some that, not being involved in these particular experiments, have a history of cooperating with the different Living Labs. These SMEs are the main beneficiaries of the cross-border activities that are programmed.

Then, in chapter 4, we present the Cross-border pilot: 

What it is

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The challenges that it presents

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The activities that are planned

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The discussion and analysis of the activities

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The research framework that is going to be used in evaluating the activities.

In the end we summarize and define the next steps.

Clarification: For clarity purposes we would like to define two terms that are going to be use extensively in this document: 

Pilot – By pilot we mean the group of all the cross-border activities that contribute and constitute a trans-national activity and a cross-border pilot.



Experiment – By experiment we mean the local energy efficiency experiment promoted by the Living Labs in cooperation with SMEs that can be local or foreign partners of the Apollon project.

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2. Living Labs and local experiment description In this chapter we are presenting the Living Labs working on the Energy Efficiency pilot and the local experiments that are planned.

2.1 Amsterdam Living Lab The Amsterdam Living Lab was started by the Amsterdam Innovation Motor (AIM) together with Waag Society, NoVay and the University of Amsterdam. Via the Amsterdam Smart City initiative many additional industry partners are included to specifically tackle the key challenge for sustainability programs and smart grid development in the city of Amsterdam w.r.t. Sustainable Living, Sustainable working, Sustainable Transport and Sustainable Municipality. Partners are: Amsterdam Innovation Motor (AIM), Home Automation Europe, Alliander, Process Vision Netherlands and Logica.

The Amsterdam Smart City initiative tackles the key challenge for sustainability programs and smart grid development. It is a Living Lab with real life measurement capabilities across the whole energy chain, from energy production, delivery and consumption that includes smart meters & smart grid technology.

2.1.1 Cross-border cooperation success cases There are several on-going initiatives between the parties of the different cities, for example there have been several workshops and visits between Helsinki’s (Forum Virium) and Amsterdam (Amsterdam Living Lab) and Lisbon (ISA) and Amsterdam (Plugwise).

We foresee the following advantages from cross border collaboration: – In several EU countries validated pilots in the energy efficiency sector. This leads to a comparison of local differences with the same technology as well as a comparison of different technology and the same local culture.

– A network of cooperating Living Labs that share an approach and technology in relation to energy efficiency projects.

A common pool of methods and tools that can be used in Living Lab projects that is shared, improved upon together. This leads to more shared improvements. In general the knowledge and tools will be shared on an “open source” way.

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2.1.2 Local Experiment The Amsterdam Smart City pilot area covers two city parts of Amsterdam and involves about 1250 households. Selected households from this area will be included into Apollon demonstrations.

For the Amsterdam Smart City Sustainable Living pilot a setup of 728 households will be used in Geuzenveld. Within Apollon the focus is activities on sustainable living in social and supported housing. It aims to reduce the energy consumption in (households via using innovative products, services and techniques, including smart meters, energy control mechanisms, direct feedback and information provisioning etc. It deals both gaining is insights in usage behavior as well as raising awareness and achieving behavioral change.

It order to achieve this, experiments are conducted with different forms of: – Energy feedback, – Smart metering, – Energy control, – Local energy provisioning connecting to the grid, i.e. Solar panels.

Validation is done via Living Lab experiments, stimulating and evaluating behavioural change creates a demand pull for more sustainable technology application of innovative technology results in a technology push towards sustainable behaviour.

Figure 1

In addition we want to identify potential CO2 reduction (expectations are at least 9% reduction) as well as potential energy savings (expectations are at least 7% electricity and 10% gas reduction).

Via the pilot we hope to get more insight in consumer behaviour transformation, especially we want to obtain

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Apollon – Deliverable 3.2 – insight in energy usage and awareness of energy consumption – insight in behaviour and motivations for behaviour change – insight in participation – insight in different citizens/households – insight in individual energy control & management – yield best practices for full scale roll out – create a grid suited for future developments For the experiment a setup of 728 households will be used in Geuzenveld (city part of Amsterdam, see the figure below) and belong to the social housing agency Farwest: – Pieter Post Singel and surroundings (red box): 284 single households, build in 1955, renovated 1995 and – Aalbersestraat: (blue box): 444 flats, build in 1956, renovated 1996 and in 2009 (isolated roof, 1000 m2 solar panels) social rentals.

Figure 2

The users are the citizens and are motivated by financial savings & energy reduction.

We have different services that we want to experiment and validate in the Amsterdam pilot. Via the use of smart meters, the energy companies as well as third parties will provide personalized advise to the customer, e.g. via home displays but also via the Internet Portals and GSM terminals. Home Automation Europe is validating their new displays in the pilot.

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Apollon – Deliverable 3.2 In addition to advice, the management & control of in-house energy usage will be possible (e.g. via active switching of appliances based on the real time dynamic price of the energy). It still needs to be decided if it is feasible to also include this in the Apollon cross border testing.

In a later stage we will start providing these services to the customers with feedback via different means (including displays and Internet 2.0 solutions). Both Logica and Liander are interested in these experiments. However, the focus now is on the proof of concept from a user perspective as well as from the energy producer and supplier’s perspective.

Besides the technical component there is much attention on the human aspect, i.e. to obtain insight in behaviour and motivations for behaviour change w.r.t. energy reduction. In particular Liander is very interested to gain knowledge and insights on this aspect not only in Amsterdam but also from other Apollon Living Lab experiments.

It is good to realize that smart grids & smart meters are seen as a key enabler to address climate issues, since they use two way communications to maximize energy efficiency. But now the utility can also send information to the end user in order to influence the usage pattern (saving tips or lower rates at night).

The following technologies are applied in the experiment: smart meters, energy displays / feedback, smart (LED/saving) lighting, charging terminals, Energy advice, Web 2.0 tools, internet portal.

In addition, different behavioural measurement & observation tools will be used to collect and analyse the user and usage data (both objectively and subjectively). The investigation will be done by scientific knowledge institutes (Novay) which uses the theory of Planned Behaviour of (Fishbein & Ajzen, 2006), to model the intended behavioural changes of the citizens in the Amsterdam Pilot.

Home Automation Europe Home Automation Europe has develop the Quby, a next generation advanced interactive touch screen device, aimed at stimulating consumers to understand their energy consumption patterns, and act upon it, as it regulates the energy usage (i.e. central heating) as well. It is the successor of the Powerplayer. See below for illustration of the Quby. (See also www.quby.eu for more information).

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Figure 3 - illustration of the Quby

The innovation is twofolded: – in the presentation of the information (what, when and how), the incentives to save energy, as well as in the software to deploy the solution (device, measurement & communication infrastructure) in real homes and easily connect them to the Internet.

– And the combination with controlling the central heating systems in the household.

A marketable solution requires the most appropriate hardware, i.e. it needs to be state of the art in order to use minimal amounts of energy and as well as a low costprice. For the designs, Home Automation Europe has co-operated with the Dutch Ministry of Economic affairs and for hardware they have various partners. The software is in house developed by Home Automation. Experience of consumers have been gained in several pilot projects in close co-operation with local energy companies.

For Home Automation Europe consumer test are essential in the development of their products. Home Automation Europe have done formal pilots with academic research coupled to them. In addition, less formal investigation of consumer behaviour have conducted and resulted in much faster feedback loops which enhances the evolvement of interface design.

For the Quby product “test” users need to be involved from within their private context, preferably by testing the product in their own home, or alternatively in a residential setting which they are familiar to.

Home Automation Europe is primarily looking for user-feedback, both on the interface and on the physical installation and actual (daily) usage of the product. Up ICT PSP Project Reporting Template

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Apollon – Deliverable 3.2 to now Home Automation Europe has mainly involved users in pilot-situations.

However, currently, for hardware designs, Home Automation Europe is involving real users in an earlier stage and discuss the visual concepts of the intended device.

2.1.3 Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.)

The Amsterdam Living Lab has its promotion strategy including their website (www.amsterdamlivinglab.nl ), newsletter and workshops and other meetings. In addition the Amsterdam Smart City program promotes the activities via many events, newsletters and website (http://amsterdamsmartcity.com ) Home Automation Europe has its own demonstrator environment visited by local and International guests.

Liander has it’s promotion activities and communication channels in the Netherlands.

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2.2 Aalto Living Lab Aalto Living Lab is a new constellation combining the strengths of industry, three major universities and regional competence centre Greennet in user centric RDI activities in greater Helsinki metropolitan area. Partners are: Nokia, Metropolia, HSE and Process Vision and supporting City of Helsinki, Helsinki Energy and Greennet Finland

2.2.1 Cross border cooperation success cases Veli-Pekka Niitamo introduced Living Lab platforms and methodologies to Process Vision in the ICT4SAVEENERGY CIP project, which has started in 2008. Save Energy project has taught PV the importance of piloting and now with Apollon, the new LL is actually established in PV head quarters in Lauttasaari. PV has since visited several LLs (Leiden, Lisbon, IBBT etc) and wishes to gain more insight and experience to exploit better the LLs. In project Apollon, Process Vision is especially interested in the cross-border collaboration. As PV is the main SME participant in the Helsinki pilot, it will test several products and solutions from other companies with their Generis platform where the metering data is collected. Real life piloting in both office and residential buildings will give insight to the company how to do R&D&I with real life users.

With the cross-border piloting, PV can look into new partnerships and also evaluate different markets in Europe. Furthermore, as the energy market is transforming rapidly, it is interesting to benchmark standardization and scalability issues.

Commercialization is the most important criteria to participate for PV in Apollon. A minimum criterion is to create a commercial client in Finland during the Apollon life time.

2.2.2 Local Experiment The Finland experiment will tackle the potential and hurdles of apartment level real-time measuring. It will set up systems that allow monitoring of real time energy consumption in building and apartment level, communicating this information through web and mobile services. Users can see their real life energy consumption and a set of suggestions on how to reduce their energy bill. The objective of this experiment is to promote innovative ICT solutions for energy management and communication defining public incentives and to study sustainable user behaviour change and mechanisms related to it.

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Apollon – Deliverable 3.2 The objective is to create new services and to understand the energy controls from the user perspective. The plan is to divide users into four groups.

1. Passive users. They are not expected to start designing the solution.

We only collect feedback from their use. Even the passive users may be divided into two groups. One group without any instructions which we compare with a reference group who get instructions on how to operate the new devices. (Still not decided on how to handle instructions.)

2. Active users in three groups. All in the same space and same treatment in the trials. But different types of responsibilities. a. Co-design users. Would be more superficially involved. They would have only limited responsibility, and specific areas will be assigned. b. Co-create users. Next level. This group will start creating related services. Process vision provide a platform for this. So they will suggest new ideas to the platform. c. Co-produce users. A few people would take this role. This will be max five guys. They see business value of the actual service.

What are we producing. How are we producing the service.

How are we making money of the service.

The plan is to also select subsidisers who work a lot on the road. It would be possible to wire their homes and get mobile hand held devices for them. They will use the system, evaluate it and suggest new ideas on functionality.

In this experiment we will measure electricity consumption as well as other variables such as temperature and CO₂ concentration in the different compartments and large consumption points such as elevators, HVAC and server room.

Consumption and conditions will be measured for a certain period of time and based on that a baseline will be created. Real time measurements are then compared to the baseline and the refined consumption data is reported to the users through a portal based interface. Some competitions will be held between the employees of different compartments and energy savings are measured. Also with condition measurements the energy efficiency can be analyzed and saving targets found.

Here’s a summary of the planned measurements in the Varma building •

4 departments within the building in real time electricity reading

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Apollon – Deliverable 3.2 •

C0₂ readings in selected conference rooms

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Major consumption points in real-time metering; server room, elevators and HVAC

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District heating in real-time metering

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In open offices C0₂, humidity, lux and temperature measurements

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Outside the building temperature and humidity measurements

Here follows some basic information of the pilot building: •

The Living Lab is located in Lauttasaari, Helsinki. An island only a few kilometers from Helsinki railway station

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Owner of the building is Varma (provider of pension insurance for Finnish work)

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There are 14 companies in the building and altogether 200 employees

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Office space area 5000m2

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Total area 9600m2

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Construction year 1992

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Varma building was selected for the Living Lab pilot because Process Vision is located in the same premises and thus it is easier to monitor the functionality of the metering and data transfer equipment.

•

Energy Efficiency pilot in Process Vision Headquarters. Smart virtual minigrid for Smart behaviours; measuring potential savings in energy consumption for mobile creative workers at office and home environments with wireless smart measurements portal based reporting platform.

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Apollon – Deliverable 3.2 Extensions of Helsinki pilot GENERIS Extranet

MDMS

Viewable to users

MVDB

4-10 Homes of Process Vision employees in real-time electricity metering

Process vision Building in Lauttasaari

Figure 4

Different technological set ups will be used in Helsinki pilot. Commercial and business aspects of the project need to be emphasized and there has to be high level of flexibility on the technology choices.

Helsinki pilot consists of equipment from several SMEs. All the information is gathered to Generis -> consumption data to consumers (employees working in PV building). DIY KYOTO’s Wattson, KYAB’s Saber (possibly), There’s ThereGate are used in the collecting of sub-measurements in different compartments (2/floor).

Furthermore, the idea is to measure temperature and moisture (maybe also wind speed) from outside of the building. Also the district heating and water is measured so the pilot is looking into efficiency in heating.

Besides looking into Varma building, the pilot consists of measuring several mobile workers’ residential apartments’ energy usage. Plans for residential measurements will be finalized in the following months.

Process Vision’s Generis platform can be provided as a licensed business with a commitment to local support and maintenance service. It also can be provided as a web based service over IP network on a SaaS delivery where the application resides in a PV server in Finland. The value adding services close to end consumer have to be created together with other commercial players in the project and with Apollon supporting partners.

Organizational set up is well expressed in the WP of Apollon where each site first works relatively independently to get the user centric measurements working and in second phase start the search for best benchmarks and common solutions together with the other 3 sites.

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Apollon – Deliverable 3.2 Structure of Apollon team is on two levels; Project structure and Energy domain pilot structure. We need to be successful on the domain structure/deliverables first before the whole structure can become valuable. We need to emphasize commercial and business aspects of the project and be very flexible on the technology choices.

Process for user involvement is based on Living Lab methodology. The users are engaged in the co-creation of the energy saving solutions in order to share ideas, influence solutions and to measure and show behaviour changes.

As presented before, the users have different ambition and involvement levels.

Furthermore, the passive users are divided in different intervention groups so that behavior change and energy savings can be measured properly. As mentioned earlier, pilot setup planning is still underway and will be put together in the following months. The key objectives at the Helsinki pilot can be communicated in two levels: 1) To increase awareness of the energy consumption, carbon footprint and costs, and thus reduce consumption through behavior change.

2) To identify potential and bottlenecks for next generation dynamic pricing, real-time measuring and increased share of renewable energy sources in Finland and other pilot countries in order to create a model for new type of distributed energy supply services and lead markets.

2.2.3 Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.)

As all Apollon energy pilots have their own promoting strategies, Helsinki pilot has already started to work with Finnish smart grid cluster in order to get traction and visibility for the pilot.

So far two main promoting activities have been done in regards to Helsinki Apollon LL. 1) Innovative Services around Smart Metering and Smart Grids – Brainstorming Seminar 2) Finnish Smart Grid study. Done by Gaia consulting and Finpro / Cleantech Finland.

The brainstorming seminar was organized by PV and the list of invitees ranged from university doctorate students and professors to industry representatives and Tekes and Sitra. The seminar will be organized twice a year. Lasse Sariola presented Apollon in the event with Veli-Pekka Niitamo. The seminar was very fruitful and the topic creates positive buzz in every occasion.

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Apollon – Deliverable 3.2 The second activity, Finnish Smart Grid study, is being done by Gaia consulting and Finpro / Cleantech Finland, and it is looking into emerging smart grid industry in Finland. the study is funded by BaseN, Empower, Nokia Siemens Networks and Sitra (Finnish Innovation Fund). In the first part of the study that was done 1H/10, some 30 Finnish cleantech companies were interviewed to draw a picture of different players in the field. In the possible second and third phases, the volunteering participants will do a Finnish smart grid pilot based on the results and company mapping of the first part. Furthermore, mapping the possibilities for international business opportunities will be done in the third phase. Apollon project will act as a good example for cross border collaboration.

In the first phase of the study, Process Vision was one of the interviewed companies and Veli-Pekka Niitamo and Lasse Sariola acted in a consulting role when the study was being planned.

Helsinki pilot will be promoted in the pilot building and a proper communications plan will be devised for the pilot participants as the pilot plans are finalized in the following months.

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2.3 Portugal Energy Living Lab Portugal Energy Living Lab has recently started up its operations. Partners are: Alfamicro, Lisboa E-Nova Agência Municipal de Energia- Ambiente de Lisboa, ISA Intelligent Sensing Anywhere, S.A. and supporting partner, SELF ENERGY innovation, Lda.

2.3.1 Cross-border cooperation success cases Lisboa E-Nova started working under the Living Lab methodology within the SAVE ENERGY project, which started in March 2009. Having official contact with the Living Lab methodology for the first time, the project underlined the importance of cooperating and involving from the early stages of any project deployment all the relevant actors and stakeholders that can contribute to the success of the initiatives.

Also ISA, a SME working in the SAVE ENERGY project as technical partner, became very involved with the Living Lab methodology and is currently promoting its own Living Lab, ISaLL – Intelligent Sensing and Smart Services Living Lab. Lisboa E-Nova has also been involved in the ISA experience and actively follows its work attending and participating in workshops and other events.

The main role of Lisboa E-Nova, in terms of the Living Lab implementation, is to define user engagement strategies and how to address and motivate user participation through active communication and dissemination programmes.

Users are the core centre of the pilot experiment and should be engaged to the goals of the project providing feed-back to the project functionalities and available services, aiming to develop an information loop to the SMEs and consequently to the improvement of the products and services that are under development.

2.3.2 Local Experiment Lisbon’s experiment is located at Lisbon’s Uptown Area. Jardins de São Bartolomeu Condominium is a high level residential block with different dwellers (356 dwellings and 18 spaces reserved for commercial activity): -

1500 inhabitants Construction in 2006 4 blocks divided in 15 independent allotments with 10 floors each; common garage with 3 underground floors.

Total area: 12.120 m2 (site area), Building implementation: 8.783 m2;

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Apollon – Deliverable 3.2 Building inhabited area: 54.000 m2 (Sum of the areas of the different floors above the ground) - Common garage area: 20.000 m2 - (Sum of the areas of the different floors under the ground) In the condominium’s initial years of occupation a common problem arise: - Building lack of compliance with the expected energy behaviour; - Low energy efficiency materials chosen in the construction phase; - High-energy costs, in common areas and in private dwellings.

- The high commitment of all the inhabitants related with the resolution of this problem was unusually high, considering the number of dwellings.

The positive implementation of energy efficiency measures motivated the dwellers to apply for installation of a microgeneration system, within the Micro-generation Framework for Renewables Energy Technologies adoption. 16 photovoltaic systems were installed, 3.68kWp each (288 panels), with an investment of 315.000 Euros from the dwellers (the biggest private and residential area for micro generation by PV panels in Portugal).

Lisboa E-Nova will coordinate the Lisbon’s pilot, and a possible methodology is already designed: 1 - Database construction and consumption survey on the electricity consumption, based on discrete values; 2 - Electric equipments survey (of all dwellings or of a dwellings’ sample); 3 - Selection of the dwellings to monitor, 366, based on the assessed database (online inscription, minimum consumption, equipment survey); 4 – Creation of 4 different intervention groups from the selection performed in 3.

The 4 groups created in the last point are: I – Possible behavioural change measures information, with discrete monitoring on a monthly basis (no smart metering equipments would be installed); II – Pricing system changing and study of the impact through discrete monitoring on a monthly basis (no smart metering equipments would be installed); III – Smart metering equipment installation and feedback to the dwellers on their consumptions and information on how to reduce consumption; IV - Smart metering equipment installed without feedback or information.

A strong effort is being done, by Lisboa E-Nova and Alfamicro, to involve Portuguese and international SMEs to join the Lisbon’s experiment.

Therefore, the results with another and ongoing Living Lab in Lisbon, created for the SAVE ENERGY project, will be used and a comparison will be made to improve the -

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Apollon – Deliverable 3.2 communication and the involvement of Portuguese and foreign SMEs. This last pilot takes place in the Lisbon Municipality main office building, with approximately 1800 employees and approximately 200 daily visits.

SME’s will be given the opportunity to: - Be directly involved in a Living Lab experiment; - Test technology with real and potential future users; - Receive user’s feedback to improve the technology; - Participate in a cross-border experiment and receive know how from other SMEs; - Internationalize their activity; - Strongly promote innovation and create European level synergies to these companies in scaling their market reach.

The expected outcomes for the Lisbon experiment are: - To promote and evidence the feasibility of investing in residential housing and achieving viable and profitable solutions for energy management and communication; - Active dissemination through similar buildings and wide spread communication of social and economic benefits at the energy level; - Define incentives for conscientious and efficient energy users; - Define policies to promote and engage users on behaviour change on energy consumption, user engagement and active contribution to define energy.

2.3.3 Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.)

At the moment, all the dwellers are analyzing the project and an explanation is being given from the Condominium Administration. In September, Lisboa E-Nova made a presentation to the interested dwellers, which are willing to participate in APOLLON. At the same time, the SMEs involved, will have the chance to present their solutions for the energy efficiency experiment.

PowerPoints will be developed and it will be given the chance to the dwellers to make questions and to give new ideas.

A survey will be given to the participant dwellers in order to understand and to know the different energy consumption patterns in the building (in the dwellings and in the common areas). This will be important to implement the methodology described.

Lisboa E-Nova organizes often several communication actions, such as: Ponto de Encontro (Small Conference that happen every Thursday), Workshops, Conferences

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Apollon – Deliverable 3.2 and participates in technical fairs and exhibitions. The agency has already communicated the project to the public as an action for improve energy efficiency.

One of the main roles of Lisboa E-Nova is, without any doubt, to communicate with the citizen. The Agency’s Communication Projects aim to provide access to information, thus helping citizens to actively participate in the city’s sustainable development process. They also aim to maximize the impact of all intervention projects in the society at large.

Communication projects include: 

Information actions targeting both citizens and decision makers, aimed at mainstreaming good practices in the area of sustainability (exhibitions, competitions, website, etc)



Differentiated communication actions targeting citizens, the Agency’s associates, decision makers and others aimed at publicising the result of the evaluation of the Intervention Projects of the Agency as well as good practices, from other parts of the world (guides, conferences, web site, etc...)



Awareness raising actions targeting the relevant actors to mainstream good practices, always aimed at introducing environmentally friendly processes and methods (seminars; etc...)



Training actions for professional groups that have a major role in the Energy and Environmental performance of the city, aimed to mainstream good practices leading to Sustainable Urban Development



Participation in international conferences in order to increase the visibility of the Agency’s activities and to establish a continuous contact with European policy makers and strategies.

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Apollon – Deliverable 3.2

2.4 Botnia Living Lab Botnia Living Lab (hosted by Centre for Distance-spanning Technology at Luleå University of Technology in Sweden) is a RDI cooperation to support human-centric innovation of advanced ICT Services for “Extending Human capabilities”. The basic idea is to engage end-users, individuals and stakeholder organizations, along a targeted value chain, in the total process from need-finding and idea-generation, through concept-development and prototype/usability testing to service piloting.

The Botnia partnership includes some of the strongest international ICT/Telco organisations, numerous SMEs as well as national and regional public authorities and ~7000 creative end-users from entire Sweden.

The main mission of Botnia LL is to serve as a facility for research, development and innovation - RDI, for creation and refinement of ICT based services. Botnia’s objectives include generation of new knowledge, methods and tools, for open usercentric research and innovation. Real products and services are experimentally developed in real-life contexts with real users.

Botnia's strategy is to be independent from (geographically) fixed assets and essentially, service experimentation rely on readily available hardware and communication infrastructure. Botnia's focus is user-centric development of Internet and mobile services for every day life/work. Service concepts are developed in several domains (traffic and transportation, wellness & safety, energy efficiency, citizen services etc), with objective to identify reoccurring needs and better understand how to design services for broader use and markets.

The Botnia Living Lab system is constantly being developed further in close cooperation with end-users and stake-holders such as the human-centric research group at Luleå University of Technology. One good example of Botnia’s assets, generated by this collaboration, is the "Form-IT methodology". More about the Form-IT methodology can be found in: Ståhlbröst, A., and B. Bergvall-Kåreborn.

(2007). FormIT - An Approach to User Involvement. In European Living Labs - A New Approach for Human Centric Regional Innovation, edited by J. Schumacher and V.-P. Niitamo. Wissenschaftlicher Verlag Berlin Olaf Gaudig & Peter Veit GbR: Berlin.

63-76.

Primary stakeholders are international ICT/Telco organisations, numerous SMEs as well as national and regional public authorities. Botnia's objectives include generation of new knowledge, methods and tools, for open user-centric research and innovation. Real products and services are experimentally developed in real-life

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Apollon – Deliverable 3.2 contexts with real users. Each partner involved will find different value depending on their needs and purpose of the cooperation.

2.4.1 Cross-border cooperation success cases One of our examples of Cross-border cooperation in the scope of user-involvement, SME´s and ICT innovation already implemented is: The Crocopil-project The project was based on user driven requirements and user involvement in order to test and evaluate evolving technologies for internet connection and new ICT solution in rural areas through pilot cases set up and cross-border co-operation networks: Main mission was to: 

identify crucial user requirements for communication, co-operation and services that are not met today.



evaluate the technologies that meet the requirements to make new services available (evolving technologies and innovative use of existing technologies).



combine the efforts and establish cross-border pilot networks where the services are tested.

The purpose of the project was to: 

Create and test a “CroCoPil solutions toolbox” with descriptions and evaluations that makes new services accessible to rural communities.



Strengthen the awareness and attitude of rural people with regard to technology and technology-based services.



Establish some service pilots that shall be tested and demonstrated.



Provide a basis for innovation and sustainable companies in all participating countries.

The most important beneficiaries of the project were: 

Rural communities



Innovative people in rural areas



Young people in rural areas



SMEs on the North Calotte of Europe

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Apollon – Deliverable 3.2 Read more at http://www.cdt.ltu.se/~zcrocopil

2.4.2 Local Experiment The House of culture experiment in Luleå studies how to save energy in public buildings by supporting the users (visitors and employees) with real-time information on current energy usage. They can also learn more about how to save energy with the Serious Game concept. The Serious Game let you play some mini games where you learn more about how to save energy.

There are three different approaches on how we support the users in their behavioural change.

1. by real-time information, 2. by the Serious Game 3. by ICT (IT-solutions) that supports changed user behaviour.

2.4.2.1

The experiment more in details

Use case 1: Real-time information: 1. Short description: The sensor equipment stores the current consumption of electricity, hot and cold water and temperature. A reference value is taken by measuring for a longer period without the user’s knowledge. This is then compared to current energy usage.

2. Mechanism tested for behavioural changes: By providing real-time information, competition with other users, comparison with reference and target values (setup by the users) we test how much can be saved.

3. Target end user-group: Visitors and employees 4. Involved partners: KYAB (SME), Luleå City 5. Process: An incremental approach with three test cycles is defined. After each test cycle the results are analysed and improvements made before next test cycle starts. The Test Process defines reference values, Living Lab groups.

Ref CIP FP 7 Save-Energy D2.5 Test Process.

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Apollon – Deliverable 3.2 6. Expected impact: 10-20 % saved energy. Best practices on energy saving.

Use case 2: Serious Game: 1. Short description: A set of mini games where the users can learn more about how to save energy. This can then lead to changed user behaviour.

2. Mechanism tested for behavioural changes: To save energy by helping the user change their behaviour through the mini games.

3. Target end user-group: Visitors and employees 4. Involved partners: KYAB (SME), Luleå City 5. Process and expected impact: See above Use case 3: ICT solutions: 1.

Short description:

When entering the House of culture about 10% of the users misuse the door opener. The automatic door opener is only intended for elderly etc. If you are young (walks quickly) and use the two door openers the doors will both be open for about 10 seconds. Given that the outside temperature during a long period of the year is below zero we will lose energy.

2.

Mechanism tested for behavioural changes:

By an ICT-solution where we delay the time between pressing the door opener and the actual opening of the door we hope to change the user behaviour so that only those that really needs this will use the door opener. The delay time can be changed.

3.

Target user-group: Visitors and employees

4.

Involved Partners: KYAB (SME), Luleå City 5.

Process and expected impact: See above

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Apollon – Deliverable 3.2

2.4.3 Means to promote and leverage the local Living Lab and pilots (workshops, showcases, showrooms, etc.)

Botnia Living Lab has long experience in promotion of research and fore-front technology. The core mission of ours is to generate sustainable business innovation based upon world-class research. We offer an integrated environment for business driven research and development projects in the area of advanced information, interaction and communication technology.

Our role is to support our partners and customers in embracing the new opportunities, encounter the risks and fully understand their own transformation potential.

The promotion is done in different formats like: 

Digital format like web, videos, etc.



Knowledge ”packaging” like handbooks



Fairs and conferences



Workshops



Real life tests

Lately we have started up the creation of our own Showroom: The CDT/ Botnia Living Lab showroom will serve as a link between various stakeholders such as business, international partners, and for the university itself. It will enable a simple and powerful communication of research results, projects, ideas and demonstrations. We strive to motivate and create a creative environment for visitors in order to build relationships and business. Core is also to have a showroom that can handle "early prototypes", theoretical knowledge, relationships and partnership, scalability and of cross-border collaboration.

There are some key-components of Technology transfer that will be supported by the Show room set-up and has been considered in the design of the showroom and in the choice of investments: 1. Communication 2. Sense-making 3. Distance 4. Motivation

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Apollon – Deliverable 3.2 5. Business The showroom set-up is made in close collaboration with different partners around Europe to create a network of showrooms as a tool to bridge the knowledge gaps between universities, laboratories, industrial actors and policy makers.

Read more at http://www.bonita-project.eu/

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Apollon – Deliverable 3.2

3. SMEs In this chapter we characterize the SMEs that are involved in the Pilot and also some that cooperate, on a regular basis, with the Living Labs running the local experiments.

3.1 Home Automation Europe (HAE) Home Automation Europe (HAE) is the main SME involved in the Amsterdam local experiment, see also www.homeautomationeurope.com. It is an Amsterdam-based SME that delivers practical home automation solutions in the residential environment.

Home Automation Europe B.V. is a small highly-specialized software company delivering innovative solutions in the residential environment. It launched in 2005 its Home Control Box concept, allowing electrical installers to automate homes using products from various vendors and using different protocols, while enabling remote interaction through web-browsers and IVR. In order to integrate various systems and develop missing components, the company’s development team comprises expertise ranging from programming micro-controllers and Linux kernel-modules to internet-security and back-end business applications, as well as interaction design to ensure adoption by end-users.

The company was nominated in 2007 for the European ICT prize and can count among its customers industrial players like Eaton and Alcatel as well as energy companies and telecom operators. Home Automation Europe has extensive experience in practical solutions for residential automation based on an architecture of a local residential gateway, communicating with sensors and actuators, and linking through the internet with a service center, allowing for more computing power and interaction with third parties.

An important element in all solutions is the interaction between the residents and their home, whether this is through a lighting button, touch-screen, interactive TV, PDA or ordinary phone. Much of our efforts therefore focus on this interaction and the roles different media play in it.

Home automation Europe has a demonstrating environment which is widely visited by local and international guests. Their main goal is to show to decision makers and the public the real opportunities for energy savings through ICT solutions that are available nowadays. Home Automation Europe will include the results in all external

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Apollon – Deliverable 3.2 communications on the subject, such as lectures, workshops and pilot-projects, where applicable.

In the Amsterdam pilot Home Automation Europe will provide the smart displays used in the pilots.

3.2 Process Vision Process Vision Oy is an IT house specialized in information systems and applications for energy business. The company provides also simulators for process industry and power plants. The company, founded in 1993, employs currently around 110 IT and energy professionals in Helsinki, Jyväskylä, Uppsala and Bussum.

Process Vision Oy has focused on developing versatile total solutions for deregulated energy market targeted for distribution companies, energy retailers, balance coordinators and system operators. These solutions consist of wide measurement data warehouses, systems for balance settlement and balance management, EDIEL/ETSO ESS data transmission functions and systems for contract and portfolio management.

Besides power companies, Process Vision’s software solutions serve also district heating and gas companies thanks to the basic system architecture supporting multi-utility operations.

PV’s core software business is built on two product families, GENERIS and GRADES®. GENERIS product family consists of data warehouse solution for free energy market with plenty of applications to enhance our customers' business in the deregulated energy market. GRADES® product family consists of a versatile suite of both static and dynamic simulation tools.

In addition to rapidly growing deregulated energy business, PV focuses on highfidelity simulation tools in the branch of power plant simulation, gas network simulation, district heating network simulation and district cooling simulation.

System integration makes Process Vision’s systems to live as a solution.

PV’s strategy aims at global IT solutions integrated with local requirements.

Therefore, the IT business unit operates through a global partner network as well as through three internal Systems Integration Partners.

The vision of all these business units is to grow rapidly to a leading position in their own niche areas.

In the project Apollon, Process Vision is especially interested in the cross-border collaboration. As PV is the main SME participant in the Helsinki pilot, it will test

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Apollon – Deliverable 3.2 several products and solutions from other companies with their Generis platform where the metering data is collected. Real life piloting in both office and residential buildings will give insight to the company how to do R&D&I with real life users.

With the cross-border piloting, PV can look into new partnerships and also evaluate different markets in Europe. Furthermore, as the energy market is transforming rapidly, it is interesting to benchmark standardization and scalability issues.

Commercialization is the most important criteria to participate for PV in Apollon. A minimum criterion is to create a commercial client in Finland during the Apollon life time.

3.3 There Corporation “We help people to create a sustainable world by smart use of energy. We provide the platform combining Smart Metering, Smart Home and Smart Grid solutions. This allows our partners to offer sustainable future proof solutions and services to their clients. Our main customers are leading utilities and service providers” The story of creating the first ideas of the ThereGate dates back to the beginning of 2007. This is when research around a new potential business area for Nokia was started at the Nokia Research Center. The potential in developing a system to control home appliances easily using a mobile phone was considered significant for Nokia. The Smart Home program, part of the New Business Programs, was established in the beginning of 2008. The program evolved out of a team of three to consist of 50 employees – internal and external.

There Corporation was formed in May 2009 by the management team of the Nokia Smart Home program to commercialize the technology developed over a number of years at Nokia. All the related development, results, materials, deals and know-how have been transferred from Nokia to There corporation with a licensing deal between the companies. By bringing in the Comsel team, the knowledge of smart metering and energy efficiency was incorporated to the There corporation. The development of the solutions continues with its partners and the first pilots are expected to be released in the beginning of 2010.

ThereGate in brief There corporation will focus on energy saving and efficiency. The energy saving solutions of the company are based on the ThereGate – which was formerly known as the Nokia Home Control Center or HCC. ThereGate is a technology-independent open Linux-based platform that supports the most common smart home technologies. This makes it an ideal platform for many different applications and

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Apollon – Deliverable 3.2 needs, as they have a wide range of solutions from different vendors to choose from, and also for third parties to create new solutions and applications.

In addition to the ThereGate that There Corporation provides, the value for the end customer comes from the integration of different individual devices and entire systems from 3rd party vendors, all under the control of one user interface. These devices will include monitoring and controlling of energy consumption as also act as devices connected to security and safety sensors.

In Apollon, ThereGate boxes are being used in the pilot together with other manufacturers’ products and services.

3.4 DIY KYOTO DIY KYOTO (DK) creates beautifully designed products to help people understand and control their personal impact on the environment Their product is called Wattson and the software Holmes and the company promises savings anywhere from 5% to 25% on electricity bills.

Facts about Wattson: 

Shows how much each electrical appliance uses when switched on or off.



Easy-to-read display works in all light conditions and shows electricity usage in watts or cost (£ or €).



Portable and wireless, contemporary design.



Electricity use showed in numbers and colors.



Consumption just 5 watts on average, which drops to under a watt in low power mode.



Clever low power mode extends by months the life of the rechargeable display battery.



Completely recyclable.



I store up to 28 days of electricity use information in my internal memory.



Combined with Holmes, you get easy access to daily, weekly and monthly views of your home’s energy use.



Shows you how much energy you’re generating; can measure micro generated electricity supplies such as solar cells or wind turbines.

In Apollon Helsinki pilot, Wattson products are used in several measurement points – both in residential buildings and in Varma building.

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3.5 Sensinode Sensinode is the pioneering IP-based wireless sensor network solution provider. We offer seamless internet integration to embedded device and chip manufacturers through all industries and we operate globally. Our NanoStack™ 2.0 firmware is platform and radio independent and gives our partners a fast, easy and cost efficient way to utilize the best available technology in their business.

Headquartered in Oulu, Finland, Sensinode was founded on over 10 years of research and innovation in IP-based wireless embedded systems. The company is a 2005 spin-off from the world renowned Centre for Wireless Communications.

Sensinode’s vision is that IP-based IEEE 802.15.4 will be the next WiFi and will power the "Internet of Things". This will enable real-time physical sensing, tracking and identification with enterprise systems and the Internet through scalable lowpower networks in building automation, asset management, advanced metering and other applications. By providing innovative, open-standard products, Sensinode is a key player in making this vision a reality.

Sensinode’s mission is to revolutionize business process by enabling enterprise building automation, asset management and advanced metering with IP-based wireless embedded and sensor network solutions.

Sensinode’s expertise in low-power wireless IP networking can provide significant advantages especially for OEMs and system providers in creating products and solutions. With Sensinode's affordable, reliable and scalable low-power wireless networking solutions it is possible to offer end-customers huge cost-savings and improved business operations.

Sensinode specializes in enterprise solutions, and has experience in automatic metering infrastructures (AMI), building automation, asset management, security and defense. Our advanced 6LoWPAN wireless networking products integrate directly with IP based back-end enterprise networks for easy integration. Sensinode solutions consist of NanoRouter™ 2.0 products acting as wireless access points for wireless embedded devices running the NanoStack™ 2.0 protocol solution. This enterprise network solution provides end-to-end IP data transfer, unique identification of devices, device mobility and manageability.

Sensinode provides a unique solution for automatic metering infrastructures (AMI), enabling IP communications for all wireless meters, submeters and home automation devices and in addition seamlessly integrates M-Bus and Wireless MBus devices into IP. NanoStack™ 2.0 is integrated into electric meters, sub-meters and home automation devices, providing an all-IP network using inexpensive radio ICT PSP Project Reporting Template

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Apollon – Deliverable 3.2 chips, yet allowing for reliable mesh networking. The solution allows for battery powered devices with a lifetime of years. NanoRouter™ 2.0 products provide routing between the wireless devices running NanoStack™ 2.0 and the utility backbone.

NanoRouter™ 2.0 is also available for integration into electric meters which act as the gateway to the utility backbone network.

The possibility of using Sensinode’s solutions in the Helsinki pilot will be looked into in detail when the pilot setup is finalized.

3.6 JROMA (Energy demand and security-metering solutions) The company currently has two main fields of operation: - the sale of specialist instrumentation in various fields of engineering and technical applications; - the sale of equipment for teaching in experimental science.

Its head office is in downtown Lisbon and it has an experienced team with the know-how and background needed to continue providing the best service for many years to come.

Their business consists also in the distribution of test and measurement equipment to test and certify electrical installations. The company also distributes several types of didactic equipment, on several areas of Science and also for several school levels.

Today, the business also comprehends a series of wireless data loggers that provide centralized wireless monitoring of energy use and environmental conditions in buildings.

Although they don’t have any experience yet regarding Living Labs, JROMA is excited with the possibility to join the APOLLON project and to get introduced to a real Living Labs experience where it will be possible to get feedback from test of prototypes and how efficient the products are that is intended to be sold in the future, for monitoring of energy use.

Until now, the feedback from users that this company is used to receive is mainly through internet (email or forums of discussion).

The participation in APOLLON mainly through the cross-border networking in the Energy Efficiency Pilot will allow them to get new business partners, new knowledge, new customers, new products or services, once they face organizational problems in their internationalization.

JROMA expects that the cross border collaboration within the Apollon project will support its process of commercialization, once the company also exports the ICT PSP Project Reporting Template

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Apollon – Deliverable 3.2 products to some South-American and African countries like Brazil, Angola or Mozambique, and this type of collaboration can give more visibility on those markets.

3.7 ARQUILED (Energy demand and security-metering solutions and innovation) Arquiled was established in 2005 focusing its activity in the development of SSL (Solid State Lighting) technology for general, architectural and street lighting.

Arquiled provides lighting design solutions for a wide range of applications in several sectors. All its products follow an exhaustive development process. It has the unique advantage of being able to provide customized solutions in an increasingly competitive market.

Together with Arquiservice and Climar, Arquiled is a part of IACOM ENERGIA on of the Portuguese leading groups in providing lighting and energy efficient solutions.

Arquiled is a modern company, founded by young entrepreneurs whose know-how in the industry is well known in Portugal and around the world.

The company is concerned with global sustainability, and have created two accreditation brands: Luz Zero and Energia Zero, which aim is to rationalize building energy use.

ARQUILED has also developed ENGILED® – Centre for Technological Research and Development, composed by a group of Portuguese engineers who continuously work in the development of new technologies. ENGILED has already developed products such as SOLARYS ®, SUN SENSOR ® e ARQUISIGN 1 ®.

ARQUILED established a partnership with Lisboa eNova (the city of Lisbon energy authority), in order to address the Traffic Light Project, whose aim is to rationalize energy through road lighting in some parts of Lisbon.

Despite being a young company, we have already a large portfolio of well succeeded projects: Estoril Sol – Lisboa Casino. Varzim Sol – Póvoa Casino . Fundação Oriente – Museu do Oriente (Orient Museum) . IMOANDORRA – Fénix Hotel . GRUPO HILTON – Hilton Hotel. GALP – Galp Tower . SANTA CASA DA MISERICÓRDIA – S. Roque Church .

AMORIM TURISMO – Tróia Design Hotel . QUINTA DOS BICOS – Hotel Quinta Pedra dos Bicos . MDC – Fórum Barreiro. CAIS DO TRIGO – LUX . MONTEPIO GERAL – Bank Branches. SANA HOTEL – Sana Capitol . VIP HOTEL – Vip Grand . TDIMOBILIÁRIO – EVA Hotel

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Apollon – Deliverable 3.2 Regarding the energy consumption monitoring, ARQUILED has developed the product Solaris and the ARQNET Protocol, which is used in a Living Lab in the portuguese city of Águeda.

ARQUILED is willing to participate in the APOLLON project not only in the Lisbon’s project but also in other WP3 pilots in the cross-border collaboration.

The company has already started their business in countries like: Spain, France or the Netherlands, but they are willing to show their technology participating in a cross-border dimension in the APOLLON project, so they can expand their market.

There are just positive reasons for taking part in international networking activities: growth and business, visibility, to participate in a big European project and to get relations to energy-providers in other countries.

3.8 ISA - Intelligent Sensing Anywhere (ISA) - (Energy demand and security-metering solutions and innovation) ISA is a technological based company that offers a wide range of products, applications and recognized solutions, implemented internationally in the areas of Remote Management, Automation and Control, settled on specific technology and know-how in the fields of electronics, software development, telemetry and control, applicable to Environment, Energy and Industrial Automation, Building Management and Healthcare.

With 20 years of expertise, and exporting more of 70% of its production, ISA has its headquarters situated in Coimbra and counts with more than 100 collaborators highly specialized, being present with subsidiaries in Spain, France, UK and Brazil and trough agents, in several countries.

ISA is a full cycle company, from the idea to the technological development, the facilities and know how, allow to comprise the full development cycle, from the idea scratch, most of the times originated at the innovation and marketing departments.

The technical specifications are described according the client feedback, which is brought from ISA’s commercial team. Since its origin ISA as developed tailored products and services, according to the clients, this flexibility and continuous requests allows ISA to have a rapid prototyping and specification process. After the specification, the product/service passes to the development teams, where 40 people dedicated exclusively to R&D have the capability to the design, architect, write, and program code software and firmware as well as planning electronics, from its PCBs to a first functional prototype from out internal production line.

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Apollon – Deliverable 3.2 ISA does pilot experiences very often, which allow the participants to take part of the innovation processes and to give their feedback about the new technologies that are being tested.

ISA expects that the users may develop new ideas and innovative concepts related to the products that are being tested, make observations on their potential, and most of all, be actively involved in the process.

Living Labs are open platforms to engage user communities as contributors to innovation. The Living Labs integrate Public and Private People partnership dedicated to the development of new products, services, processes and solutions in multiple and evolving real life contexts and involve people in everyday situations together with a structured setting of openly collaborating developing companies, researchers and public authorities.

The Apollon project will be important to address the multi cultural influences in terms of energy saving, but also to generate a framework of implemented technology all over Europe, thus it can output some methodological parameters so European SMEs can easily approach new markets.

The participation in the Energy Efficiency Pilot of Apollon will trigger the networking capabilities of ISA. One of the main interests of an SME, when joining such a challenge, is to be able to have a good exploitation plan, which will boost the company’s business and external relations. Also it will allow ISA to be in the first front of the state of the art, when we talk of Energy Efficiency Pilots and Solutions.

For the Apollon project, ISA intends to establish new partnerships, either commercial or R&D as well as to consolidate the present line of products for Energy Efficiency for Portugal, and also to prepare it for the European countries involved in the consortium.

With the participation in the Apollon project it will be possible for ISA to learn how can the pilot to a cross-border reality be effectively exported. The consortium possesses multi disciplinary competences, which can easily trigger a set of new product driven application for better market implementation.

3.9 KYAB Provides a measurement system for real estate owners and large buildings. The measurement system is developed for energy savings, is easy to use, easy to install and shows your energy usage. The measurement system uses a patented method to calculate how much energy that are used for heating and how much of the energy

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Apollon – Deliverable 3.2 that are used for hot water usage for a house with district heating. That is without the need to install additional meters To better bringing products and services to the international market KYAB needs better knowledge about the market, energy meters, infrastructure etc in different countries and also some salesforce in other countries KYAB have experience from networking and cross-border collaboration and test of products and services from the SAVE ENERGY project. The main objective of the SAVE ENERGY project is to make use of ICT to transform the behaviour of users of public buildings regarding energy efficiency through serious games and real time information from sensors and actuators. SAVE ENERGY will build upon the Living Labs methodology to provide an engaging virtual environment for users, citizens and policy makers to gain awareness, understanding and experience associated with energy saving attitudes. Here the role of KYAB is to provide the Saber solution for trials.

The motivation for international collaboration is to find business potentials. Hence, KYAB acknowledge that it is important to cooperate with other organisations in other countries but it needs to be a business potential, in relation to this IPR issues such as patens are important to work with. KYAB has patents for the European countries.

There are a few motivational factors for taking part in international networking activities: 

Growth and business



Visibility



But also to make things with a global impact – make the world better by behavioural changes in energy consumption



Get relations to energy-providers in different countries for increased market.

3.10 Luleå Energi AB Luleå Energi is an energy operator in Luleå 100% owned by the municipality. Their business strategy is to optimize customer value instead of profit. Luleå Energy have several different business units mainly working on the local and national market: 

District heating



Electricity



Cool

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Trading of electricity



Bio-pellets (international market)



Fibre connection



Wind-power

Luleå Energi AB are not going for an international market expect of the bio-pellets.

Earlier networking processes have been nationally in terms of partnerships in different networks such as bio-pellets, electricity trading etcetera and internationally mainly in terms of individual relations.

Earlier cross-border collaboration has mainly been taken place together with Finland to provide energy for companies on the boarder between Sweden and Finland When it comes to IPR questions Luleå Energi AB discuss the follwing issues as important to address in Apollon: 

different laws in different countries



differences in business models; level of deregulation



language



leagal issues

Main motivators to take part in the cross-border networking is to get knowledge transfer and to learn more about what others are doing. This is a way to get new influences.

The development or innovation process at Luleå Energi AB is a process with tollgates for product development. The process goes from idea to implementation, to commercialization, and included as an important part in the process is to plan for exit.

User involvement are mainly done as market studies among customers. Luleå Energi AB always do pilot-launches to check the roll-out and get feedback. Further Luleå Energi AB involve both end-users and partners in the development process. Mainly in terms of market-studies and pilot trials. Users are expected to be active and highly willing to contribute.

Customer focus is the core business at Luleå Energi AB and they are willing to use all channels to users (except Facebook).

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Apollon – Deliverable 3.2 Luleå Energi AB envision the pilot as a possibility to run a case in the direction of 20/20/20. In this case the users can be anybody, and they don’t have to be interested in technology. They would like to try out a simple solution that can reduce the energy consumption among anyone with 20%. As part of this case they would like to find out the motivators for reducing energy consumption. It is key that it is easy for the users.

Easy for the users is key! Hence, the technology has to be a plug-and-play technology and the test should be cost effective and scalable with many users!

Issues to be managed are the different standards in different countires, as well as the differences in equipment and finally there are cultural differences to be addressed.

In Luleå the prices on energy is very low this make the incentives for energy-saving more difficult.

Maybe in other parts where energy is more expensive the need to save energy is more obvious – you will earn money! This could maybe give us interesting implications of solutions that could work also in Luleå,

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4. Cross-border Pilot In this chapter we will describe the Energy Efficiency Pilot that is a group of very different cross-border activities and local experiments presented previously.

4.1 Cross-border Pilot The cross border pilot in WP3 will be described and visualized in this section. In the cross border pilot four Living Labs (from LuleĂĽ, Helsinki, Amsterdam and Lisbon) are participating. The cross border pilot will consist of several cases all having the purpose to test and evaluate new technology for energy saving and change of behavior in terms of consumption of energy, at the same time as the cases strive to share experiences, methods and tools among the four living labs. Hence, the cases will take the form of e.g. workshops, showcases, showrooms and real life tests. See Figure 5 below which illustrates the set up of the cross border pilot.

Figure 5

The cases will focus on different aspects, but together they will contribute to the creation of a common benchmarking framework including a service model for clients, business model for sustainability as well as a reference model to share date, knowledge, experience and competencies. The cross border pilot will also test the impact of real time data on the consumers as well as foster SME innovation commitment and support its scalability in the European market place.

Below will follow a description of these different parts and how they will be approached.

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4.2 Cross-border piloting and cooperation strategies Knowledge and technology transfer is a complex, difficult process even when it occurs across different functions within a single product division of a single company and between Living Labs, SMEs, Large Enterprises and country borders, this is an even more complex task. Theoreticians and practitioners define the concepts of knowledge and technology transfer in many different ways. There is usually agreement, however, that (1) knowledge and technology is not just "thing," and (2) that transfer requires a profoundly human endeavor. Transfer is the movement of knowledge and technology via some channel from one individual or organization to another. The transfer of knowledge and technology is a particularly difficult type of communication if that it often requires collaborative activity between two or more individuals or functional units who are separated by structural, cultural, and organizational boundaries. Appreciation for the human component in knowledge and technology transfer directs us away from thinking of simply moving knowledge and technology from point "A" to point “B�. Instead, it is important to think of knowledge and technology transfer as an interactive process with a great deal of back-and-forth exchange among individuals over an extended period of time.

The purpose of the knowledge transfer activities is to increase the collected knowledge concerning the energy pilot and to ensure that lessons learned from each use case is considered and incorporated in the use case designs.

To transfer knowledge in the Energy pilot within the APOLLON project, we will work e.g. with cross-border work-shops. In these work-shops the focus will be on knowledge and experience sharing where best and worst practices are discussed.

The aim of these work-shops is to share the experience gained in each use case to transfer the knowledge gained across borders and disciplines.

These work-shops will be performed on a regular basis where lessons learned from each use case are presented and discussed in an interactive and participative manner. In addition, the project portal will be used as a repository to collect the experiences in a more formal manner in documents and presentations.

The expected outcome of the cross-border knowledge transfer activities is an elevated knowledge and technology transfer process aiming to reach the level of commercialization of the technology that is being elaborated with in the crossborder use cases in the energy pilot.

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4.3 Cross-border activities In the following sections we present some of the cross-border activities envisioned by each Living Lab and the ones that were already defined and that are common and agreed upon.

4.3.1 Amsterdam There are three elements to cross border cooperation in the energy efficiency pilot for the Amsterdam Living Lab. 1) to support regional Amsterdam SMEs, i.e. Home Automation Europe, in their validation of smart displays in the different international Living Labs 2) the testing of other International SME’s solution’s in the Amsterdam Living Lab. 3) the exchange of knowledge and experiences w.r.t. behavioural insights and success factors in other living labs and the analysis of its applicability to the Amsterdam Smart City context ad 1) Home Automation Europe wants to test their displays in the different countries. As the name “Home Automation Europe” implies they intend to operate within Europe, with all its cultural diversities and other differences. Home Automation Europe has investigated several ways to enter other markets with their previous products, besides the Dutch market. Although this has mainly been limited to their neighbouring countries: Belgium and Germany, they have cooperated with many different companies in Europe. However, Home Automation Europe has never been involved in an international cooperation with many different partners from different countries before.

Home Automation Europe wants to test and validate at least one of their devices in real environments of the other Apollon energy efficiency pilot Living Labs to gain insights in the cultural differences between consumers in Finland, Sweden to the North and Portugal to the South of their own experience in the Netherlands.

Different countries use different products and standards in their electrical grids.

Products will need to be adapted to suit local conditions. This needs to be planned and designed accordingly. As the nature of the different living labs is quite different, we need to decide where to start validating the Quby.

For the Amsterdam Living Lab it is interesting to see how a local SME is engaging in the different International living Labs to test and validate their technology and how

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Apollon – Deliverable 3.2 the Amsterdam Living Lab should facilitate future SME’s that want to validate their technology internationally.

Ad 2) Amsterdam Living Lab as test environment for international SME’s Issues for the energy efficiency in cross-border pilot are how to test technology from all partner countries in Amsterdam. Within the Amsterdam environment we have reserved 50 households in Amsterdam for the Apollon partners (SMEs & Living Labs) to test their technologies. In this sense Amsterdam provides infrastructure for SMEs in other countries to test their technologies. To manage this they need to know installation requirements, technical problems and needs for the set-up.

So far, Amsterdam has received request from other Apollon partners and is planning such implementation.

A process for the decisions on what tools to use and how to set up the experiment still needs to be designed, and will be part of Deliverable 3.3. It is important that the set-up makes it possible to show user benefits and to see evidence for this in other countries.

Ad 3) Via the cross border experiments the Amsterdam Living Lab wants to gain a lead for the future through the lessons learned from collectively working on delivering climate goals in Amsterdam. Amsterdam wants to proactively share and disseminate best practices and gained insights to other Living Labs and interested areas. The pilot is seen as an example that should be replicated and scaled up elsewhere.

In addition to the technical component, we are interested in gaining insight in user behaviour and behaviour change aspect w.r.t. energy saving. In particular we want to gain insight in: – How to interest and motivate people to participate in energy saving programs i.e. via energy management?

– How to keep people interested over time to keep engaged in these energy saving programs?

– How to raise the awareness and sense of urgency for consumer’s energy consumption pattern?

– How to realise sustainable behavioural change for energy efficiency?

The Gained insights will form the basis of new experiments and future energy pilots to be conducted in the Amsterdam Living Lab.

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4.3.2 Aalto At the moment there are three types of cross border activities relevant for Helsinki pilot: 1) Testing international SME solutions from countries outside Finland at Helsinki pilot At the moment there are technical discussions ongoing in with ISA, HAE and KYAB to implement their solutions in the Helsinki local experiment. There has been a tender from Process Vision to ISA about testing and using their meters in Helsinki pilot. Home Automation Europe would like to use their monitoring screens in Helsinki pilot and the collaboration is about to start. Furthermore, KYAB’s SABER might be included in the Helsinki pilot setup. The objective for a successful cross border activity is to get at least one technology transfer done within the scope of Apollon. The implementation plans are being made and the field implementation will start soon.

2)

Using Process Vision's Generis to collect measuring data from other pilots.

Process Vision can provide data integration with Generis to all other pilot sites. At least Amsterdam LL and Helsinki are discussing the possibility of collecting all measuring data to Generis server.

3) Roadshows. Sweden-Finland has been organized in September and The Netherlands will follow in December.

In September 2010, PV & Botnia LL co-organized Matchmaking and Business creation round trip in Luleå and Oulu. This matchmaking and business creation round trip targeted energy market actors from Sweden, Finland and Portugal from different positions in the Energy Smart grid business ecosystem; energy operators, components actors, metering solution providers, telecom players etc. In addition different representatives of fore-front research were invited to share their insights for the future from ongoing research initiatives. The audience was expected to share new insights among other players on the future energy market and future Smart Grid technologies and services. In addition this round trip served as a meeting-point for future business opportunities among different foreseen Smart Grid actors and a creative forum to elaborate on cross-border collaboration. The workshop was organized as a tour starting in Luleå, Sweden and continuing to Oulu in Finland. In each meeting point different ICT PSP Project Reporting Template

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Apollon – Deliverable 3.2 presentations were made by participants and good examples were shared in real-life settings. In addition there was room for round table discussions among participants to create future collaboration and business opportunities.

By these activities, smart grid ecosystem is being mapped to increase the awareness of the different players, and also to promote working together across borders in EU.

4.3.3 Lisbon Lisboa E-Nova is currently participating in another Living Lab experiment, the SAVEENERGY project, approved within the framework of the Information and Communication Technologies Policy Support Programme. This project aims to incentive energy saving in services buildings through an active communication programme of the energy consumption patterns and the actions that can be developed towards achieving energy efficiency. The main aim is to develop a simple, attractive and effective model, which actively promotes the commitment of its users to energy efficiency, enhancing and communicating the results achieved during the project.

The project is developed as part of a consortium in four big public buildings in the following cities: Helsinki, Manchester, Leiden and Lisbon. The Lisbon pilot takes place in public services building, owned by the Lisbon Municipality, where approximately 1800 technicians work every day.

The implementation of these pilot projects follows the Living Lab Methodology, involving the community, through the participation of motivated citizens in the development of new ideas, decisions and recommendations. These four Labs will work together and in the future it is expected the launching of the Thematic European Network of Living Labs Cities and will integrate Public and Private People partnership dedicated to the development of new products, services, processes and solutions in multiple and evolving real life contexts. The basis is set on involving people in everyday situations together with a structured setting of openly collaboration developing companies, researchers and public authorities.

4.3.4 Common Cross-border activities The matrix of questions, that is presented in the next section, will be applied to the different activities developed in the scope of the Energy Efficiency Pilot. There are some activities already developed, others are ongoing and some are in the planning stage.

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Apollon – Deliverable 3.2 The activities involved in this pilot have the main focus of cross-border transfer of both technology and knowledge. It can be hard to separate the two kinds of transfer and sometimes impossible because they are so connected. Following we present a list of examples of cross-border activities separated, as possible, in the two types of transfer that are the main focus of these activities.

Technology transfer: 

Discussions already took place between different SMEs aiming for cooperation strategies: o Home automation/ALL – Luleå LL/Lule energy o ISA – Process Vision o ISA – Kyab o ISA – Plugwise



Energy portal for energy saving



Energy saving minigames

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Smart Grids demo.

Knowledge transfer: 

Discussions are taking place between different Living Labs to a close cooperation and common activities: o Brazil-Portugal o User behaviour changes methodology Living Lab-Living Lab



Two road-shows took place already and one is under preparation: o Portugal o Sweden – Finland o Amsterdam (probable date: December 2010)



Two clustering activities are taking place: o Finland o Portugal

The common research framework is going to be applied to all these activities and the results will be included in following deliverables.

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4.4 Discussion and analysis In our vision the pilot is not a single cross-border experiment; instead it is a series of activities that take place in different locations and involving several countries. These activities aim at promoting the exchange of knowledge and technology but also the establishing of relations among SMEs. Such relations help the SMEs to create partnerships and to expand their business in a very special and comfortable environment, the Living Lab eco-system.

All the activities that were presented above take into consideration these specific goals and were design in such a way that they potentiate the expected effects.

There are different SMEs involved in the local experiments or cooperating with the different Living Labs and that have showed an interest in establishing relations with others in different countries. These SMEs help in the definition of the activities advising the planning teams so their needs could be fulfilled more easily, in a more open environment allowing them to create win-win partnerships.

4.5 Common research framework In order to establish a common language and terminology and an easy and effective communication with the various partners in the various experiments we are going to apply the common research framework to the experiments. This will also assist the experiments in structuring the activities and putting them into a process oriented frame.

In the context of the experiments we can apply the Apollon research framework by answering the questions in each of the following classes.

Activities/Outputs

Build

Evaluate

Justify

Generalize

Constructs

What are the variables that you study?

What are the elements that you measure?

How do you decide best practices across the experiments?

How do you filter pilot specific elements out?

Model

What are the basic assumptions, causalities and outcomes that you perceive?

What measures do you use to evaluate the validity of the assumptions?

What are the success criteria that you use?

How do you assess the wider applicability of the model?

Method

What is the process for validating the assumptions?

How do you evaluate and adjust the validation process?

How do you justify the use of selected methods?

How do you ensure the scalability and wider applicability of the methods?

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Who are the stakeholders at your experiment?

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How do you justify the selected collaboration model?

How do you compile recommendations for sustainability

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5. Conclusions We reviewed the Living Labs and their local experiments, the SMEs and their interest in this project, the Cross-border pilot and activities and the research framework that is going to be used in evaluating the different activities.

The involvement of the SMEs is key to this work package and so one of our biggest concerns is to understand their role, the benefits that these pilots and their crossbordering have to offer to them. Being private companies the goal, in the end of the day, is to make business and have profit. Thus, the biggest benefit we have to offer is help them achieve more profit by the establishment of partnerships and the creation of synergies between themselves.

The other main target of these pilots is the user. Each pilot has its own specific target users but they are using common methodologies what can easily enable the drawing of conclusions from the specific results of each one of the pilots.

The next steps are to evaluate the activities and their impact in the involved SMEs and the involvement of the users in the different experiments and the impact that their involvement has to the experiment results.

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Appendix In this appendix we present the articulations between Apollon and other projects that are being carried out by the Living Labs.

Amsterdam As mentioned before the Amsterdam Smart City Program (see http://amsterdamsmartcity.com/) is the bigger initiative within the Amsterdam Living Lab to conduct multiple projects in the domain of energy efficiency.

The Amsterdam pilot is closely linked to the Amsterdam Climate Program which states clear climate goals for the City of Amsterdam with challenging deadlines: – 40% CO2 reduction in 2025 from1990 baseline – 20% energy reduction in 2025 from1990 baseline – Municipal organization CO2 neutral before 2015

Validation is done via Living Lab experiments, by the stimulation of behavioural change creates a demand pull for more sustainable technology application of innovative technology results in a technology push towards sustainable behaviour.

Although individuals and businesses everywhere are willing to change, too little action has been taken so far due to the limited capabilities and different interests of

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Apollon – Deliverable 3.2 separate stakeholders. The required parties do not team up, and therefore too little projects are being initiated. There is a gap between intentions and actions.

Larger scale role out over the whole city of Amsterdam is foreseen, including: existing household buildings as well as new household buildings. By investing, Amsterdam will create over 800 new jobs over the coming 3 years, deliver significant carbon reduction in scope pilots and yield best practices for full scale roll out and will contribution to the Policy Recommendations (European and national); shows political commitment to Energy Efficiency and intents to join an European Network with a focus on Energy Efficiency.

The Dutch Ministry of Economic Affairs is a strong support of smart meters. A new law proposal will be submitted this autumn. A big issue with the previous law proposal on smart meters was that people could not refuse it, as it was mandatory for every household, with even severe consequences if people didn’t comply, i.e. they could be fined and even go to jail. The ministry of economic affairs has come up with a new law proposal that offers the persons more freedom and there will be no proposal without any penalty. The impact of the Amsterdam Pilot on the Dutch policy is significant as it needs to provide real data / evidence for true energy savings and household benefits. If, and only if, this potential is clearly shown, largescale role out of Smart meters in the Netherlands will happen. In this sense the pilot is crucial for the future of the energy companies as well as households.

Liander is active in a number of pilots, via different energy suppliers, like Oxxio.

Liander wants to role out as much smart meters as possible in an early stage to gain trust of the people as well as from the government to show the potential of the energy savings, and attract companies to further develop the smart meters and stimulate role out, as well as the development of new product and services!

So the pilot has impact on: – Public Administration, consumers awareness of Energy Efficiency – Energy (company) stakeholder – Stronger commitment to Energy Efficiency Policies – Citizen’s awareness and empowerment towards Energy Efficiency.

Lisbon Lisboa E-Nova actively works in four main fields of action: Urban Planning, Construction and Infra-Structures, Urban Management and Mobility. In the energy efficiency area Lisboa E-Nova develops several project that due to their nature are articulated with Apollon.

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SAVE ENERGY Application of the Living lab methodology in several pilot buildings, aimed to define user engagement strategies towards energy efficiency in service buildings. Please see chapters 1.4 and 1.5.

Energy efficient use in public lighting This project will contribute to improve the efficiency on energy use in the overall public lighting system, achieving an 80% reduction in the current energy consumption. To achieve this goal, it is previewed the replacement of some lights for more efficient equipment, the adoption of more efficient management and control systems, as well as the continuous monitoring, of the results. Without jeopardizing the city security and comfort criteria, it will be given priority to the adjustment of artificial light needs according to the availability of natural light and adjusting the colour and light intensity to the lighting purposes.

Light intensity sensor The turning on and off of the public lights will be, with this action, dependent on the sunlight and its intensity. Therefore, an astronomic clock has been already installed, and the whole public lighting system will be a function of the sun light, instead of a programmed artificial clock. This astronomic clock will integrate the volume of clouds with the light intensity, returning the real light intensity, allowing the management of this system according with the lighting needs.

Later will be assessed the need for local solar sensors in areas with conditioned light intensity (morphology, building density and sun direction).

Efficient lamps in the public lighting system In a traditional incandescent light bulb life cycle, 95% of the energy is consumed during the operation period; the remaining corresponds to the recycling and production. It is expected the replacement of this lighting system for LED (light emitting diodes) technology in different areas of Lisbon (Parque Eduardo VII, Avenida da Liberdade and historical quarters). The recycling process of the lamps will include the separation of hazardous waste, like the mercury present in up to 5000 low-consumption lamps.

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Energy efficient use on traffic lights Within this project Lisboa E-Nova promotes the substitution of the traditional incandescent light bulbs in semaphores lights by LED (light emitting diodes), which represents a great range of advantages: road traffic safety, lower costs in energy consumption and maintenance and sustainability. The consumption of one LED is 10% of the incandescent light bulbs.

Together with lower energy consumption, higher lifetime and lower temperature, during operation, the LED lighting allows the continuous equipment operation until the elimination of 20% of the whole group of bulbs, without lowering the quality of the light emitted by the traffic light. Another advantage is the elimination of the ghost effect, once the solar light reflection is halved regarding the one resulted by the conventional technology. This is important to reduce the wrong impression of a connected light when it is in fact not connected.

Botnia The Save energy project The pilot described above and its use-cases is a pilot developed within the project of Save energy. This ongoing CIP project focuses on Energy‐saving in public buildings, and address the challenge of behaviour transformation through the use of ICT. In this project the “house of culture of Luleå” is one context and is fitted with sensors, metering and control devices (energy efficiency management system) acting upon the electrical appliances (energy consumption). Visitors and employees are engaged in the co‐creation of the energy saving solutions to share ideas, influence solutions and to measure and show behaviour changes. www.ict4saveenergy.eu/ Connection with Apollon: Within the scope of Apollon we will try out and evaluate the mechanism in practice of cross-border collaboration and methodology for innovation performance of SME´s in collaborative Living Lab networks. We want to identify how in practice cross-border Living Lab pilots can be performed in an efficient way and the added value of such a collaboration for involved SME´s. We also want to share experience in mechanisms for behavioural changes in energy usage among end-users for future take up in other projects and in full-scael implementation.

The SABER project The Saber project aim at saving approximately 20% of the energy consumption.

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Apollon – Deliverable 3.2 control of their energy consumption. By providing the users with detailed knowledge on how their energy is used and a co‐creative environment where the users can share information and exchange best‐practices the users will save energy and create a better product. For now in total 50 households in Luleå have been involved to install and test this new system for monitoring their energy consumption at home. www.saberproject.se/ Connection with Apollon: The measurement system used in Saber is provided by KYAB (the SME described before). KYAB represent one of the target actors of the core of Apollon – the SME´s.

By close interaction with them in the scope of Apollon we can learn better what the needs of a small SME is and how to set up attractive and useful cross-border Living Lab offers.

“Cross-border Living Lab collaboration methodology by involvement of the Living Lab customers”

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