EN ENJO Clean Magazine 2019 1

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WWW.ENJO.COM

INTERNATIONAL ENJO MAGAZINE FOR ENJOPRENEURS

EDITORIAL 04 ENJONEWS – LET’S REACH FOR THE STARS 10 ENJOPEOPLE – INTERVIEWS WITH THE ENJOHEART WINNERS 2018 16 ENJOBUSINESS – FIBRE REFRESH 20 ENJOTRAVEL – SYNERGY 2019 IN TYROL 22 ENJOPURE HOME – FRESH STYLES FOR YOUR TERRACE 26 ENJOPURE LIFE – SAVE THE BEES 28 ENJOCLEAN – EVENT DIARY

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EDITORIAL ENJONEWS Awards – Let’s reach for the stars ENJOPEOPLE Interview with Christa Reischer Interview with Sally Steele Interview with Helene Zechner ENJOBUSINESS Fibre Refresh – May I show you how a new one can do this?

ENJOTRAVEL Synergy 2019 in Tyrol ENJOPURE HOME Fresh styles for your terrace ENJOPURE LIFE Save the Bees 8 Stains of Easter ENJOlife Hack Recipe from Japan ENJOCLEAN Event diary

AKANE TAKAGI from the office team in Japan places great importance on

ENJO Japan being a family-friendly company. Find out on page 27, which meal Akane likes to prepare when her family visits her.

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DEAR ENJOPRENEUR IT IS TIME TO RAISE A MONUMENT Johannes Engl at Synergy 2019 in Tyrol

Pride is starting to grow. In our thoughts, words, faces.

Pride in a unique product, in a common vision built on strong values and in a business, that is amazing and can be shared with everyone.

“HOW DOES IT FEEL, BEING PROUD OF YOURSELF?”

Each time you let others take part in your pride in yourself, in ENJO and your ENJOlife, you figuratively set up a monument for ENJO. Let’s raise this monument together and grow through our passion for ENJO and through the stories we can experience thanks to ENJO. Yours

Pride is one of the strongest feelings. A feeling, connected to great satisfaction, assurance and gratitude. And pride can do even more: it sets free an incredible amount of energy. It lets us believe in our own magnificence and unites us with our companions. How amazing that ENJO is a company we can be proud of.

Johannes Engl CEO & Founder ENJO International GmbH

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ENJO AWARDS LET’S REACH FOR THE STARS What makes us ENJOproud? Every single personality accompanying the ENJO family, strengthening it and living our common vision.

At the Synergy 2019, we had the pleasure to award prizes to some special companions of ENJO.

Find out more about the winners on the next pages.

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ENJO AWARDS WINNERS 2018 ENJOHEART AWARDS 2018 At ENJO, we let our hearts talk. This is why – for the second time in ENJO history – we gave out our “ENJOheart Awards”. For these awards, we value actions as well as figures.

ENJOHEART RECRUITER Our ENJOheart Recruiter shares the ENJO vision with great passion and belief.

SALLY STEELE, AUSTRALIA Our ENJOheart Recruiter 2018 continuously inspires others to share the ENJO Business and is always willing to go the extra mile to ensure her recruits are well supported and loving the business opportunity as much as she does. Sally Steele is a consistent Recruiter year on year and has recruited 36 ENJOpreneurs since July 2011, with 21 remaining active within their ENJO business and many being strong performers within her team. On page 12 Sally will tell us her recruiting secrets.

and has been very successful already. Find out more about Christa in our ENJOheart interview on page 10.

NOMINEES FOR ENJOHEART ROOKIE LEADER We are ENJOproud of all Leaders nominated for the ENJOheart Rookie Leader Award 2018.

Bernita Mans

ENJO Canada

Bri Petros

ENJO Australia

Catherine Babes

ENJO France

Christa Reischer

ENJO Austria East

Laura Cunningham

ENJO United Kingdom

Nina Fraidl

ENJO Austria West

Veronica Andreassen

ENJO Norway

NOMINEES FOR ENJOHEART RECRUITER Congratulations to all ENJOpreneurs nominated for the ENJOheart Recruiter Award 2018.

ENJOHEART LEADER (TEAM/BUSINESS LEADER)

Christa Reischer

ENJO Austria East

Our ENJOheart Leader has been supporting and accompanying ENJOpreneurs in a unique way for years.

Cyndy King

ENJO Canada

Ellinor Holm Opsal

ENJO Norway

Evelyn Bubestinger

ENJO Austria West

Jennifer Todd

ENJO Canada

Joanna Hart

ENJO United Kingdom

Michèle Parker

ENJO France

Nina Fraidl

ENJO Austria West

Regina Bandion

ENJO Austria East

Sally Steele

ENJO Australia

ENJOHEART ROOKIE LEADER (NEW TEAM/BUSINESS LEADER) The ENJOheart Rookie Leader is our new star on the Leader’s horizon.

(For all Leaders up to 3 years at their current leader level.)

CHRISTA REISCHER , AUSTRIA EAST With her positive attitude and radiant smile, our ENJOheart Rookie Leader 2018 is a great role model for the ENJO family. Christa Reischer of Austria has been with ENJO since 2011 and became a Leader in 2016, achieving an increase in team sales of 50% in her first year.

In 2018, team sales saw another 70% boost. With great sympathy and power of persuasion she accompanies a team of 5 ENJOpreneurs

HELENE ZECHNER, AUSTRIA WEST Helene Zechner from Austria is a unique personality and a shining star in our ENJO sky. With her proud age of 68 years, she can look back at more than 25 very successful years as an ENJOpreneur and Team Leader. Our ENJOheart Leader 2018 is always an example for active devotion and great commitment. Find out more about one of the most experienced ENJOpreneurs worldwide on page 14.

NOMINEES FOR ENJOHEART LEADER Congratulations to all Leaders nominated for the ENJOheart Leader Award 2018.

Bernadette Borg

ENJO Australia

Chie Matsuyama

ENJO Japan

Elke Pointner

ENJO Austria East

Gerlinde Haslinger

ENJO Austria West

Helene Zechner

ENJO Austria West

Jennifer Todd

ENJO Canada

Joanna Hart

ENJO United Kingdom

Kim Poirier

ENJO Canada

Margit Penzenauer

ENJO Austria East

Tiphaine Ruelle

ENJO France

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DISTRIBUTOR OF THE YEAR 2018 The award “Distributor of the Year“ is handed to Distributors who live the ENJO philosophy with great devotion with their ENJOpreneurs.

ENJO AUSTRIA EAST It all started with a big vision and a small office in the garage.

26 years ago Birgith and Siegfried Zack made their dream of a sustainable business that focuses on people come true and founded ENJO Austria East. Strong in decision making, self-confident, courageous and unwavering, they brought a revolutionary product to the market in Austria’s east: a fibre that cleans with water only! Soon they were able to inspire a team of dedicated ENJOpreneurs to make ENJO a well-known and successful Austrian brand.

Our Winners (from left to right): Sally Steele, Christa Reischer, Helene Zechner, Renate Grießer, ENJO Austria East, Top 3 Distributors

HALL OF FAME 2019 The Friedrich Engl Award is handed to people who have made a substantial contribution to the worldwide ENJO family – honest, brave and high-value.

RENATE GRIESSER, AUSTRIA WEST Queen of hearts and trump card in one, that‘s Renate. Since 1992 Renate and her husband Walter have been making the west of Austria an ENJOpure island. And successfully! No other ENJO Distributor has been growing so consistently as our market in Austria’s West. Thanks to the best gardener in the world: Renate sows, waters and cultivates our ENJO vision. With a clear view, commitment and heart, because nothing brings a bigger smile to Renate’s face than the success of others. The appreciation for her employees, ENJOpreneurs and Leaders can be felt and experienced every day when being around Renate. Together with Walter, she accompanies, advises and leads her committed office & warehouse team, as well as her loyal Leaders. Renate doesn‘t need a big stage to present herself but likes to stay in the background and to skilfully hold the reigns in her hand.

In addition to the great success in business life, our new member of the Hall of Fame also enjoys her private life. Renate spends her time with family and granddaughter, a large circle of friends, hobbies and in her hut in the beautiful Tyrolean mountains. She is living proof that a fulfilling ENJOlife is possible also as a Distributor.

Renate, the whole ENJO family thanks you for your big heart, your strong loyalty and your appreciative personality!

A long and successful journey, which Birgith and Siegfried can now celebrate together. But they want more! Two years ago, our Distributors from Austria East were at a crossroad and forced to make a decision: They had to move out of their office incl. warehouse, and their children decided not to continue with the ENJO business.

Instead of going into well-deserved retirement, the two ENJO pioneers were clear in their decision: That was not all! ENJO can do more and we will prove it together with our team!

They were taking positive steps to move offices and to focus on the support, further education and personality growth of their ENJOpreneurs. This commitment and great passion of our “Distributor of the Year“ has paid off: in 2018 ENJO Austria East was very succsesful and today can be more than ENJOproud of their strong team and their loyal ENJOpure customers.

The entire ENJO family says thank you - for your faith in ENJO and your honest, courageous and valuable contribution to our common vision!

TOP 3 DISTRIBUTORS 2018 Passion, courage and always the common vision in mind – our best Distributors worldwide according to sales in 2018.

NO. DISTRIBUTOR 1 AUSTRALIA 2 AUSTRIA WEST 3 AUSTRIA EAST

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TOP 66 AWARD 2018 Our best ENJOpreneurs out of 2,600 ENJOpreneurs worldwide according to sales points. They work with passion, great vision and strong dedication.

Congratulations to our sparkling Top 66 ENJO Stars!

No. Name

Distributor

1.

ENJO Australia

Tammy Knight

Points

24.166

2.

Margit Penzenauer

ENJO Austria East

19.109

3.

Fiona Edwards

ENJO Australia

18.186

4.

Maria Scheiber

ENJO Austria East

17.766

5.

Jeannette Crawford

ENJO Australia

17.247

6.

Evelyn Bubestinger

ENJO Austria West

16.936

7.

Ingrid Spitzer

ENJO Austria West

15.872

8.

Sandra Wasshuber

ENJO Austria West

13.219

9.

Sonja Singer

ENJO Austria West

13.168

10.

Bri Petros

ENJO Australia

12.984

11.

Verena Krieger

ENJO Austria East

12.825

12.

Gisela Dersch

ENJO Austria East

12.551

13.

Johanna Tiefenbacher

ENJO Austria East

12.517

14.

Michaela Flautner

ENJO Austria West

12.156

15.

Laurie Convay

ENJO Canada

12.138

16.

Victoria Brandimarti

ENJO Australia

12.119

17.

Sally Steele

ENJO Australia

11.879

18.

Anne Naylor

ENJO Australia

11.680

19.

Elisabeth Stöller

ENJO Austria West

11.573

20.

Monika Hörschläger

ENJO Austria West

11.381

21.

Marika Glanzer

ENJO Austria West

11.302

22.

Megan Watene

ENJO New Zealand

11.282

23.

Nicole Cogill

ENJO Australia

11.245

24.

Leah Howells

ENJO Australia

11.240

25.

Joanne Reeder

ENJO New Zealand

11.186

26.

Ida Gibellini

ENJO Australia

11.155

27.

Miriam Frier

ENJO UK

11.049

28.

Christine Phillips

ENJO Australia

10.707

29.

Ines Klug

ENJO Austria West

10.653

30.

Deanne Roumeliotis

ENJO Australia

10.588

31.

Helene Zechner

ENJO Austria West

10.500

32.

Christine de Saint Jorre

ENJO Australia

10.432

33.

Petra Partinger

ENJO Austria West

10.418

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Christa Reischer

ENJO Austria East

10.401

35.

Joanna Hart

ENJO UK

10.393

36.

Brit Dorris Tveranger

ENJO Norway

10.268

37.

Julie Frahm

ENJO Australia

10.226

38.

Kristina Wechsler

ENJO Austria West

10.202

39.

Chie Matsuyama

ENJO Japan

9.784

40.

Gerlinde Haslinger

ENJO Austria West

9.724

41.

Elke Pointner

ENJO Austria East

9.650

42.

Anita Beer

ENJO Austria West

9.620

43.

Gloria Rodway

ENJO Australia

9.327

44.

Sue Inch

ENJO Australia

9.320

45.

Lynn Grushka

ENJO Canada

9.238

46.

Gabriele Rieder

ENJO Austria East

9.213

47.

Sonja Schmidt

ENJO Austria West

9.150

48.

Dolores Egger

ENJO Austria Vorarlberg

9.102

49.

Margarete Kopf

ENJO Austria East

9.096

50.

Rosina Zink

ENJO Austria West

9.013

51.

Rhonda Barry

ENJO Australia

8.831

52.

Stefan Mühlbacher

ENJO Austria West

8.786

53.

Deanne Wallace

ENJO Australia

8.509

54.

Regina Bandion

ENJO Austria East

8.369

55.

Justine Younghusband

ENJO Australia

8.284

56.

Kim Foote

ENJO Australia

8.224

57.

Gabriela Domaingo

ENJO Austria West

8.009

58.

Elaine Drakeford

ENJO UK

7.921

59.

Tetsuro Miyazaki

ENJO Japan

7.897

60.

Herta Hartner

ENJO Austria East

7.876

61.

Sophie Dayde Serre

ENJO France

7.787

62.

Meg Mulvey

ENJO Australia

7.765

63.

Annie Johnson

ENJO Australia

7.712

64.

Amanda Coulthard

ENJO Australia

7.705

65.

Silke Nopp

ENJO Austria West

7.676

66.

Anita Pressinger

ENJO Austria West

7.656

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CHRISTA REISCHER TEAM LEADER FROM AUSTRIA

Christa Reischer was on stage twice at the Gala Evening 2019 in Tyrol: as nominee for the ENJOheart Recruiter Award and for the ENJOheart Rookie Leader. And then the big moment: With great applause Christa was named ENJOheart Rookie Leader 2018 and celebrated by the worldwide ENJO family.

“TO ME, AN OPEN-MINDED APPROACH AND SOME INGENUOUSNESS ARE INDISPENSABLE.” Christa Reischer

about her tasks as Team Leader.

OUR MOTTO FOR 2019 IS ENJOPROUD. WHY DOES ENJO MAKE YOU PROUD? For one thing, it makes me proud to work with an Austrian company. For another, I share so many happy, wonderful moments with my team, ENJO International and also with Birgith and Sigi. I am truly proud that there are so many warm-hearted people in my life!

HOW WERE YOU FEELING WHEN YOU WERE ANNOUNCED AS THE WINNER OF THE ENJOHEART AWARD AT THE GALA EVENING IN TYROL? In the first moment the earth stood still for me, I did not dare to breathe! I watched the girls around me and noticed that nobody next to me was jumping with joy. Yet the girls at my table were very excited. Then I heard my name. Today for the third time... sooooo many confused thoughts in my head! Me? Is it really true? Incredible! I made it on my own!

WHAT QUALITIES DOES A GOOD LEADER NEED? For me this is very easy to answer. A good Leader has a clear goal in mind, is enthusiastic about what she/he is doing and knows what to do. You have to have the right people to ask about what you don’t know. A good Leader is a courageous pioneer... only if I know how to get up the mountain can I show it to others! She/he is a good listener and responds to the ENJOpreneurs needs. According to the motto “a chain is as strong as its weakest link”. To me, an open-minded approach and some ingenuousness are indispensable.

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“IF I COULD TURN BACK TIME I WOULD BE MORE SINGLE-MINDED AND CLEAR IN WHAT I WANT AND DO.”

Christa Reischer about her initial engagement as a Leader.

LOOKING BACK AT YOUR EARLY DAYS AS A LEADER, WHAT WOULD YOU DO DIFFERENTLY TODAY? Quite simply, I would be more direct, clearer in what I want and do and without talking around the bush.

WHAT DISTINGUISHES A SUCCESSFUL TEAM? I think team spirit is very important, together we are strong. As well, with skill and patience, the weaknesses of each individual can become strengths. Personal growth is part of it, and of course everyone needs tasks and their place in the team.

It is also important that everyone communicates on the same level; no one is better or worse!

WHEN ARE YOU PROUD OF SOMEONE ELSE? There are many possibilities! When someone looks outside the box and discovers new opportunities. A set goal is reached, and that is sometimes a big challenge for that person. When my grandson successfully tackles an almost unsolvable task.

National pride is also part of it.

WHAT WOULD YOU DO TODAY IF ENJO DIDN‘T EXIST? I don‘t like to be reminded of that. I would still be unhappy doing my warehouse and office work. Wouldn’t have seen so many beautiful places in the world. Wouldn’t have met so many dear people and certainly wouldn’t have become the person that I am today.

WHAT ARE THE THREE BIGGEST MILESTONES IN YOUR ENJOLIFE? First of all the decision to become an ENJOpreneur... I was very courageous at that time and followed my gut feeling!

Then moving away from home, following my heart to live in a completely different part of the country; after all ENJO is needed everywhere!

To do the right thing and answer Sigi‘s question with YES: “Do you want to be a Team Leader?”

WHAT ARE YOUR GOALS FOR 2019?

• Definitely attending Synergy 2020 with three new girls in my team.

• Help my girls to come with me to Costa Rica.

• Keep my turnover constant between EUR 7,000 and 8,000.

CHRISTA REISCHER (51) Family: partner Peter, daughter Sabrina (31), son David (30), grand-children Fabian (12) and Marie (3) With ENJO since: April 2011 I’m addicted to: chocolate and to achieve the goals I set myself!

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“I FEEL LIKE AN ECO WARRIOR AND A HEALER.”

Sally Steele is proud of her Enjolife and what she can do for her community and the environment.

SALLY STEELE TEAM LEADER FROM AUSTRALIA In January 2019, Sally was awarded the ENJOheart Recruiter 2018 award. The vivid Australian convinced everyone with her hearty and inspiring character, with which she leads her team successfully and can be proud of the great number of recruits.

In the past two years Sally added 18 qualified ENJOpreneurs to her team.

OUR THEME OF 2019 IS ENJOPROUD. WHY DOES YOUR ENJOLIFE MAKE YOU PROUD? I love the self satisfaction of helping people do something that is pretty boring and mundane but just has to be done so why not do it more quickly and effectively.

Of course the benefit to the environment that comes with that is huge to me. I feel like an eco warrior at every Demo. PLUS, I feel like a healer. When someone tells me that their child’s eczema or asthma has cleared up as a result of just changing the way they clean. That is hugely self satisfying.

HOW DOES IT FEEL LIKE TO WIN THE ENJOHEART RECRUITER AWARD? Absolutely incredible. Im so proud because I love sharing the business and to be recognized in this way is huge.

WHY DO YOU LOVE TO RECRUIT? I like to see people succeed. Again that is a great source of self satisfaction, but also it‘s a bigger picture thing for me. I really want to create a whole army of people that can help this busy city that I live in to just reduce some waste and save some time and of course money in the process. So the more people sharing that message the better the infiltration of ENJO. PLUS I’m not going to lie. I also recruit to achieve festivals!!

WHEN, WHERE AND HOW DO YOU OFFER THE JOB OPPORTUNITY? All the time. At the beginning and end of each Demo. During Host coaching, during the post Demo thank you dialogue, but mostly on the phone during care calls. I don‘t pretend that I’m not asking the question. I’m very specific about it.

WHAT IS YOUR RECRUITING SECRET? To NOT actually ask “would you like to start your own business” but instead TO ask “Would you like some more information about how an ENJO business can work for you”. It‘s the difference between a YES / NO question and one that makes you thinking and interested, which is what you want.

Also, to identify 1 person at every Demo (it’s often the Host but not always), and call them the day after and say “I couldn’t stop thinking about you as I think you’d be really great at doing this, would you like some information about how an ENJO business can work?”

Then take the call from there depending on what they say.

The follow-up up is incredibly important. I once found out 6 months later that someone I was speaking to about the business had then joined Tupperware. I vowed not to let that happen again.

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The big secret is to ask. Sometimes you get lucky and someone approaches you asking about the business, and if you‘ve done the right thing mentioning it during the Demo then that is more likely, but mostly you need to plant the seed first.

WHY DO PEOPLE JOIN ENJO? Lots of reasons. And that‘s important to remember when recruiting.

Not everyone will do it for the same reason you did.

Time with kids, money, travel opportunities, self development, to make a difference to the planet. They are all great reasons and often its all of the above but you need to listen to what’s important to the potential new business owner. Not just talk at them… LISTEN. You have 2 ears and 1 mouth and you need to use them in those proportions.

“MY RECRUITING SECRET? IT’S THE DIFFERENCE BETWEEN A YES / NO QUESTION AND ONE THAT BECOMES A DISCUSSION WHICH IS WHAT YOU WANT.” Sally Steele about

offering the job opportunity.

WHAT WAS THE MOST IMPORTANT DECISION OF YOUR ENJOLIFE? Stepping back into management. I had been a Team Leader for 3 years, then for the next 3 years I was back at my other job, which I love but which isn’t very family friendly hours. I was still doing ENJO but not so much.

So the decision to step back up which I took 7 years ago was a great decision.

SALLY STEELE (47) Family: married to Tristan, 3 girls Bonnie (18), Olive (16), Gidget (13) With ENJO since: 2006

WHAT WAS THE GREATEST CHALLENGE IN YOUR LIFE? Raising 3 teenage girls!!! I’ve had other tough personal times but the relentlessness of parenting that‘s definitely the greatest challenge.

Your greatest talent: Too many to list!

No really I am a costume maker and a creative.

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With her love and loyalty to ENJO, our ENJOheart Leader 2018 is a role model for the whole ENJO family. For more than two decades Helene has been making many homes in Austria ENJOpure, and at the same time she looks after a great team of successful ENJOpreneurs.

WHY DOES YOUR TEAM MAKE YOU PROUD? My team consists primarily of long-time ENJOpreneurs. Openness and trust are a solid basis for our good cooperation. Together we were able to achieve great success.

WHAT IS THE KEY TO SUCCESSFULLY LEADING A TEAM? Everyone in the team is equal. I take everyone as they are. If someone needs support, I am there for them.

HELENE ZECHNER TEAM LEADER FROM AUSTRIA

WHAT DID YOU LEARN IN YOUR ROLE AS A LEADER? From the beginning my vision has been to make the ENJO products known, to build a team and to be successful with them by working independently. Planning and organisation are an important part of my daily work. I prepare myself for the next day the evening before and take notes. In this way I keep my head clear.

WHAT TIPS DO YOU HAVE FOR OTHER LEADERS? The most important thing is to stand 100% behind the product and to believe in oneself. I support my ENJO colleagues with profound specialist knowledge (not only concerning the products), as well as my many years of experience with converting households.

“I WAS ABLE TO TURN MY VOCATION INTO A PROFESSION.” Helene looks proudly on her

career at Enjo.

HOW HAS ENJO CHANGED YOUR LIFE? Managing my time freely, I was able to control my income by working independently. If you want to achieve something, you have to do something for it. By working for ENJO I experienced personal growth and was able to develop my abilities to the full. Participating in many international meetings (Synergy) I have seen a lot of the world and got to know interesting people.

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“PLANNING AND ORGANISING ARE AN IMPORTANT PART OF MY DAILY WORK.”

Helene Zechner knows what to do to be able to relax in her free time.

WHAT HAS MOST SHAPED YOUR LIFE? My family - since a few years I am also a happy grandmother, and there is enough time left to spend with my two grandchildren. I was able to turn my vocation into a profession: selling, communicating and meeting many different people is easy for me.

HELENE, YOU HAVE BEEN WORKING FOR ENJO FOR MANY YEARS. HOW HAVE CUSTOMERS AND ENJOPRENEURS CHANGED OVER THE YEARS? Increasing environmental awareness and media reports have resulted in customers being more open for the ENJO cleaning system (creating ENJOpure Homes) and better recognizing the benefits for themselves (water savings, time...), which is an advantage. The fact that ENJO today is widely known facilitates the ENJOpreneurs making the first customer contact.

WHAT WAS YOUR BEST ENJO EXPERIENCE? The awards “Hall of Fame Austria” and “Hall of Fame International” in the Dominican Republic as well as the ENJOheart Award in Tyrol.

WHAT ARE YOU THANKFUL FOR IN YOUR LIFE? For my children, who have supported my work from the beginning, my grandchildren, who enrich my life very much, my health, my ENJO work, which still gives me pleasure, my ENJO colleagues, with whom I achieve very good results, for the opportunity to travel the whole world thanks to my work (Synergy).

HELENE ZECHNER (68) Family: children Sandra (45), Jürgen (39) and Bernd (36), grandchildren Lara (4) and Oskar (2) With ENJO since: 1993

I wish all ENJOpreneurs much success and the awareness that we can all work FOR Mother Earth and not AGAINST her - for the future of our children and grandchildre.

Hobbies: reading, travelling, ENJO

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Enjobusiness FIBRE REFRESH MAY I SHOW YOU HOW A NEW ONE CAN DO THIS? Customers love making their home an ENJOpure Island thanks to ENJO. In order to keep it perfectly clean, we as ENJOpreneurs have to act. Because after three years, the ENJOtex Fibre loses more than half of its cleaning performance. It’s about time for a fibre refresh!

One of the most important signs of our ENJOtex Fibre’s quality is its long service life. The basics of this promise are our high-quality raw material and high attention to detail in every step of the production process, from the unique processing technology to the manual fabrication and final inspection. Our customers can be sure that their home will be hygienically clean for three years with ENJO. After this period, the ENJOtex Fibre loses some of its cleaning performance quickly. According to a study, only 44% of an ENJO product’s cleaning performance remains after four years.

WHY FIBRE REFRESH? We promise our customers that with ENJO products their home will be spotlessly clean quickly and easily.

A fibre refresh guarantees: • Happy and satisfied customers who can rely on us • Perfect cleaning performance of the ENJOtex Fibre • Fast cleaning (with old fibres it takes more time to clean surfaces) • A hygienically clean home for our customers TRY IT YOURSELF Do you know the sentence: “My ENJO products still work perfectly, I don’t need new fibres”? When you clean your home with ENJO, you don’t even notice how the cleaning performance slowly decreases.

The customer usually only sees the loss of cleaning power when she/he gets to compare the performances of a new and an old fibre.

Another challenge is that many ENJOtex Fibres don’t look much different after the third year. All the more important it is to tell your customers about the decrease in cleaning performance. Only customers with ENJO products that actually work well are happy ENJO customers.

WHEN IS IT TIME FOR A FIBRE REFRESH? How long an ENJOtex Fibre cleans hygienically clean depends on many factors: How often is the product used? What is it used for and how severe is the soiling? Is the product only used with water and now and then with our Helpers or are harsh chemicals used as well?

We know that finding the right time for the fibre refresh is not as easy as it seems. Therefore, it needs to be considered individually.

When the ENJOtex Fibres are new, the fibre strands

After three years, the ENJOtex fibre strands are dulled. Therefore,

reach into the surfaces’ deep pores.

they don’t reach into the surfaces’ deep pores.

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OPTICAL INSPECTION Severe wear (plain spots) and/or low volume (light, thin) are a reliable indicator for products that should be replaced.

Another obvious indication that the fibre should be replaced is a brittle flap on a Floor Fibre. This is a sign that the Floor Fibre has been strained heavily.

Flap of a Floor Fibre 2 years old

Flap of a Floor Fibre 3 years old

Flap of a Floor Fibre 4 years old

THE FOLLOWING CRITERIA CAN HELP YOU MAKE A DECISION 1. AGE ENJOtex Fibres of product generation 4 (binding and label yellow) are more than 3 years old and should be replaced. A tip for new ENJOpreneurs: products of generation 4 can be identified by looking at the label. They don’t have a colour indicator. Dust and Polishing fibres are an exception. Applied correctly, they can last up to 5 years.

2. OPTICAL INSPECTION Severe wear (plain spots), low volume (light, thin) and/or brittle flaps of the Floor Fibre are a reliable indicator for products that should be replaced. Note: Many ENJO products that are 3 years old don’t look much different, even if their cleaning performance has decreased significantly.

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3. COMPARATIVE CLEANING A new ENJOtex Fibre cleans noticeably better than an old one. Let your customer clean a surface with the old fibre and then with a new one. You’ll have a guaranteed wow effect and your customers will happily replace their old products with new ones.

4. COLOUR INDICATOR Only ENJO has it! The colour indicator on the label shows when the ENJOtex Fibre has lost its cleaning performance. Mention the colour indicator at every Demo and ask your customers whether they notice the colour change on their product’s indicator. Find more information about the colour indicator in the fact box.

IMPORTANT STEPS OF THE FIBRE REFRESH 1. Tell your customer honestly and bravely from the beginning that the cleaning performance of the ENJO products will last three years. You can also compare it to car tyres. After a certain number of kilometres, they are also worn out and have to be replaced.

How long does my ENJO product clean hygienically? Cleaning tests confirm – depending on application, area and frequency of use – the ENJO Fibre has an optimum cleaning performance for three years. After this time, the cleaning power decreases strongly. After the 4th year the cleaning performance has dropped to 44%. Therefore we recommend to replace the fibres after 3 years.

THIS IS HOW OFTEN THE ENJO PRODUCT WAS USED AND WASHED IN THE WASHING MACHINE.

ONLY ENJO HAS THIS: OUR COLOUR INDICATOR

The colour indicator is a great service for our customers and only ENJO has it. The indicator on the label shows when the ENJOtex Fibre has lost its cleaning performance.

Label before use: colour of test field and wear indication field differ clearly.

IT ALSO DEPENDS ON THE WAY YOU WASH IT Different washing detergents, washing machines, washing temperatures and also everything that happens with the product between washing has an effect on the colour indication. Therefore, the colour strips only serve as parameter.

WHAT HAPPENS BETWEEN WASHINGS? How much pressure does the customer apply when cleaning? Does the customer use harsh chemicals or scouring agents? Does she/ he clean rough surfaces and very strong soiling?

As a parallel, we use car tyres. How many kilometres can you drive with a set of tyres (service life of tyres)? An expert on tyres will tell you that it is very difficult to answer this question generally because it depends on the type of driving (motorway, city traffic, sporty driving style).

THE BASICS OF THE COLOUR INDICATOR

Label of worn out product: Colour of test field and wear indication field have approximated.

200 WASHINGS The colour indicator reacts to washings. This means that after 200 washings, the two colours have approximated.

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Enjobusiness

LEARN MORE IN THIS VIDEO Why should ENJO products be replaced after 3 years? http://bit.ly/fibre-refresh

2. Mention to your customers that the fibres lose their cleaning power after three years when you do service calls. (Remember to repeat important messages three times in order to make sure the customer will remember.)

3. After three years, offer your customers to check their products cleaning performance.

CLEANING PERFORMANCE IN % 100%

80%

60%

40%

20%

96%

92%

87%

82%

44%

0% 5x

66x 1 year

133x 2 years

200x 3 years

266x 4 years

DIFFERENT WASHING TEMPERATURES Our study on customers’ washing behaviour shows that the fibres are washed in the washing machine between 40 and 60°C and not always at 60°C. The fading of the colour indicator therefore varies when talking about 200 washings.

OLD BECOMES NEW What happens with the old ENJO products? Even when our products' service life comes to an end we make sure everything is eco-friendly.

We have our old ENJO products recycled professionally so the fibres are made into insulation material, filling material for car seats and upholstery or sheets used in agriculture.

WHY DO WE ADDRESS THE TOPIC OF FIBRE REFRESH ENJOPROUDLY? Because we keep our promises and with the fibre refresh make sure that our customers clean their home quickly, easily and hygienically with ENJO products. As nothing makes a day better than the smile of a happy customer.

THE COLOUR INDICATOR IS SENSITIVE Which is the whole purpose of it, but this also means that some parameters have strong influence on the indicator, like washing at 90°C, detergents containing bleach etc.

According to the colour indicator, a product is already worn out after 5 washings at 90°C.

WHAT DOES THIS MEAN FOR ME AS AN ENJOPRENEUR? The colour indicator is a great aid in evaluating the current cleaning performance. However, no decision can be made relying on the colour indicator alone as various parameters have effects on the colour indicator. For this reason, you need to include the other three criteria (age, optical inspection and comparative cleaning) to make a statement about an ENJO fibre’s cleaning performance.

200 washings at 40°C (top) 100 washings at 40°C & 100 washings at 60°C (middle) 200 washings at 60°C (bottom)

COLOUR INDICATOR AND WARRANTY The colour indicator has no effect on product warranty.

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Enjotravel

TYROL

In January 2019, 100 ENJO family members from all around the world stepped into the winter wonderland of the Austrian Alps. In and around the luxurious hideaway 5-star-superior hotel Interalpen, one of the Leading Hotels of the World, our participants enjoyed five days of fun, excitement, indulgency and new experiences in the snow.

#SYNERGY 2019

ENJOPROUD SEMINAR Special treasures were offered again this year at the ENJO Seminar. Johannes Engl, Simon Isaacs and five wonderful ENJOpreneurs from all around the world inspired us with exciting stories and new insights to a fulfilled ENJOlife.

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GALA NIGHT AT SWAROVSKI CRYSTAL WORLDS Surrounded by sparkling crystals, we celebrated the best ENJO family members of 2018.

ADVENTURE IN THE SNOW In bright sunshine and glistening snow, the ENJOpreneurs enjoyed many exciting winter sports activities, from the Winter Olympics to ice climbing, coach rides and many more.

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Enjopure Home

FRESH STYLES FOR YOUR TERRACE In many countries terraces have become an expansion of living space – a place to spend quality time with your family, have a barbecue or just enjoy nature. Therefore, great importance is given to the design of the terrace.

When it comes to choosing materials for the terrace, there are reams of variations available. Which types of terraces will you see at your next Demo and how are they cleaned?

These are common categories of materials used for terraces, which I will present to you: • Real wood • WPC (Wood Plastic Composite) • Real stone • Concrete and cast stone • Outdoor tiles

CLASSIC DECKS: REAL WOOD Timber is a traditional material with a cosy, warm charisma. When you use high-quality decking and take good care of the wood, it shows great durability and is quite easy to lay as planks or tiles. European wood like ash tree, pine or larch are perfect for terraces. Decking made from tropical hardwood like Bangkirai, Sapelli, Ipe or Bamboo looks very elegant and is very pleasant to walk on.

THE BEST OF SYNTHETIC MATERIAL AND WOOD: WPC WPC is made of plastic and wood fibres, which (depending on the brand) might be recyclable. The advantages of both materials are combined. Therefore, decking made from WPC are extremely durable and low-maintenance, their surface resembling the feel of real wood. You can even buy WPC tiles for your balcony or convenient

systems using connecting hooks from WPC – an easy-care, longlasting and nearly as beautiful alternative to timber.

NO TERRACE LIKE THE OTHER: REAL STONE Granite, sandstone, porphyry, travertine or quartzite – a terrace made from real stone is always something special because every stone is one of a kind. Natural stone has the classic, timeless beauty to commend it. Depending on the density of the stone, they are close to indestructible (e.g. granite) or may age quite quickly (e.g. sandstone). For a pleasant feel the flags should be as even as possible.

THE COST-EFFICIENT ALTERNATIVE: CONCRETE AND CAST STONE Concrete and cast stone are offered with an even concrete look or

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Enjopure Home

SANDRA’S COLUMN SANDRA BUCHRAINER (34) Product Expert ENJO International When Sandra is ready to test our products, they strive to excel. Is their cleaning performance as good as promised? Which product is the ideal choice for new materials? Sandra is supported by a whole “cleaning crew” – 200 product testers use ENJO in their home to test the products.

Terrace floors (from left to right): Real stone (big picture), real wood, concrete, outdoor tiles, WPC

as imitation of natural stone. It is quite low-priced because it is an industrial product.

LOW-MAINTENANCE AND VERY DURABLE: OUTDOOR TILES A terrace with ceramic tiles is very easy-care and available in many colours. Ceramic tiles can be cleaned very easily and are long-lived but might be slippery when wet. In order to make sure the tiles are frost-proof, a stable fundament and professional tiling is required.

HOW CAN I CLEAN THE TERRACE WITH ENJO? Cleaning can be so easy! With our Floorcleaner and the suitable Floor Fibre, every terrace will gleam in new splendour. Check the fact box to see which of our Floor Fibres is ideal for which material and how each type of decking is cleaned with ENJO.

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Enjopure Home

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WHICH FLOOR FIBRE DO I USE FOR WHICH MATERIAL?

REAL WOOD SMOOTH

Cleaning Drying Floor Fibre

Floor Fibre

Strong

Medium

Floor Fibre

Floor Fibre

Extreme

Medium

WPC

Floor Fibre

Floor Fibre

Extreme

Medium

REAL WOOD ROUGH

Floor Fibre

Floor Fibre

REAL STONE SMOOTH

Strong

Medium

Floor Fibre

Floor Fibre

Extreme

Medium

CONCRETE,

Floor Fibre

Floor Fibre

REAL STONE ROUGH

CAST STONE SMOOTH Strong

CONCRETE,

Floor Fibre

Medium Floor Fibre

CAST STONE ROUGH Extreme

Medium

OUTDOOR TILES

Floor Fibre

Floor Fibre

Strong

Medium

ORANGE BLOSSOM. REAL SOAP FOR DULL TERRACES Old, once glossy tiles, dull timber and natural finish stone can be brushed up using a few drops of Orange Blossom. Real Soap.

OUR CONCLUSION Our ENJO products are unbeatable also when it comes to cleaning outdoors. Only with a little water and without toxic chemicals getting into the garden or the sewage system.

So which material is really trendy for terraces? With so many great options to choose from you won’t have to worry about your terrace going out of fashion! When the weather allows for it, it will always be our favourite spot, no matter if it is covered by timber, stone or tiles.

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Enjopure Home

MAKE CLEANING WITH ENJO AND JUST WATER CHILD’S PLAY FOLLOWING THESE STEPS:

Step 1: Wetting the fibre

OPTION 1 FOR FLOOR FIBRE STRONG:

OPTION 2 FOR FLOOR FIBRE STRONG OR EXTREME:

WETTING THE FLOOR FIBRE STRONG IN THE SINK

WETTING THE FLOOR FIBRE STRONG OR EXTREME

(OR IN A BUCKET, SEE RIGHT)

IN A BUCKET

1.

Wet fibre completely.

2.

Fold Floor Fibre in half.

Wet the floor fibre (bucket). If necessary, pour more water on the floor.

3.

Fold Floor Fibre again.

4.

Squeeze out excess

water.

Step 2: Cleaning

SMOOTH FLOORS

ROUGH FLOORS

Clean smooth floors in an “S” motion. Soak up

Clean rough floors in a back and forth motion.

the dirty water with the Floor Fibre Medium

Soak up the dirty water with the Floor Fibre

afterwards.

Medium afterwards.

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Enjopure Life SAVE THE BEES HOW TO MAKE YOUR GARDEN OR BALCONY POLLINATOR-FRIENDLY In many parts of the world, the population of bees and other pollinators is in rapid decline. The reasons include modern agricultural techniques, the spread of cities, and the loss of natural habitat such as wildflower meadows. This is alarming because bees provide a vital service by pollinating the plants that produce much of the food we eat.

By making your garden or even balcony a bee-friendly space you can do your part to counter this trend. Besides providing shallow water and shelter for the bees, the choice of plants is also important. If you want to offer pollen and nectar for pollinators from spring to autumn, include early blooming plants as well as late blooming ones.

EARLY BLOOMERS Crocus: Spring blooming crocuses provide one of the first pollen sources of the year when not many other plants are available Fruit trees: e.g. apple trees are magnets for bees. And just imagine making apple strudel with apples from your own garden… (recipe available on request J) SUMMER Borage: its nectar is particularly rich in energy Catnip: enjoyed by bees for their flower spikes because they can move between them quickly LATE BLOOMERS Aster: especially appealing to pollinators because of their user-friendly floral structure Cornflower: beautiful edible blossoms, bloom until late autumn Some of these plants are also perfectly suitable for balconies but if you’re looking for something more “useful” we recommend bee-friendly herbs as a win-win alternative.

Rosemary blooms early in spring, sage even all summer long and nasturtium, which is great for salads, helps feed the bees until the end of September. Whichever way you decide to help the bees, we wish you a lot of fun doing it!

At our Head Office in Vorarlberg (Austria) we have a wildflower meadow with a wide variety of colourful flowers which provide bees and butterflies with nectar from early spring until late autumn.

8 STAINS OF EASTER AND HOW TO REMOVE THEM WITH ENJO 1. Easter egg dye stains on hands Use the light lilac fibre of our damp Face Duoglove to remove all the egg dye from your hands so you don’t have to do your next Demo with your fingers all pink and blue.

2. Sticky fingerprints on every window Easter is synonymous with sticky Easter sweets fingers, which tend to leave their marks on windows. With our Combiwiper and the Window ENJOfil they’ll be gone in minutes.

3. Grass stains on kid’s knees If it’s warm and the kids play outside on the lawn you’ll definitely have to remove some when they come back in. Use the mottled side of the damp Body Duoglove to wipe off grass stains in no time.

4. Egg stains on your guest’s shirt Easter eggs are a must for anyone during the weekend. If they leave stains on someone’s clothes, just hand them the damp small Laundry Duocloth from the Travel Set or the damp Living Duoglove Textile/Soft.

5. Leftovers of your kid’s Easter meal on the floor Family meals can be messy. Fetch the suitable damp Floor Fibre and our Floorcleaner to make your floors look like nothing ever happened.

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6. Chocolate on your sofa or carpet A chocolate bunny is smashed on your sofa or carpet? Don’t panic! That’s just what our damp Living Duoglove Textile/Soft is for. Work from the outside in so you don’t spread the damage.

7. Cake batter on the countertop You left the cleaning for after the meal and now some cake batter has dried on the countertop? No problem for the wet Kitchen Duocloth and ENJOfil. That’s just one of the reasons why it has two sides.

8. Pollen from the daffodils on the wooden sideboard You love your beautiful wooden sideboard and don’t want to clean it with just anything? The damp Living Medium Cloth is the perfect choice if the sideboard is varnished, use the damp Living Soft Cloth if the wood is oiled.

Our tip: You have had enough chocolate bunnies and eggs and there are still some left? Treat yourself and your sweets to a second life as chocolate cake or soufflé.

You can find some tasty recipes on www.allrecipes.com.

Enjopure Life

RECIPE FROM JAPAN CHIRASHI ZUSHI Chirashizushi is a typical homemade sushi dish. We often enjoy it at house parties with our family or friends, and on “Hinamatsuri”, a traditional event held on 03rd March. Hinamatsuri (Doll’s Festival) is an occasion to pray for young girls’ growth and happiness. We recommend having a Chirashizushi party with your family and friends!

INGREDIENTS: Cooked rice 700g, 2 tablespoon rice vinegar*, 2 tablespoon sugar*, 1/3 teaspoon salt*, sliced dried shiitake mushrooms 2 pieces, 1/3 shredded carrots (50g), 1 tablespoon Japanese sake**, 2 teaspoon sugar**, 1 tablespoon soy sauce**, 2 teaspoon Mirin (cooking sake)**, 1 tablespoon vegetable oil, 2 eggs, oil for frying, shredded egg sheet, boiled shrimp 5 pieces, raw tuna150g, raw salmon 150g, Salmon roe 100g, boiled pea pods 5 pieces

METHOD: 1. In a pan with vegetable oil, mix the eggs, fry in a thin layer. After frying slice as thinly as possible.

2. Mix all ingredients with * first, and put them into a pot with cooked rice and stir.

3. Soak dried shiitake mushrooms in 100ml of water until tender, and keep the remaining broth.

4. Put the oil in preheated pan. Fry the sliced shiitake mushrooms and shredded carrots until tender.

5. Put all ingredients with** and the 100ml shiitake mushrooms broth into the rice mix and simmer on low.

6. With the heat on low, stir for a few minutes.

7. Transfer to a large dish.

8. Cut boiled shrimp, raw tuna, and raw salmon into 1cm squares.

9. Top with thinly sliced eggs, boiled shrimp, tuna, salmon, salmon roe, and boiled pea pods.

ENJOlife HACK Your friends are about to come over for a ladies night and you forgot to put the wine into the fridge? Wrap a wet ENJO Kitchen Tea Towel around the bottle and put it into the freezer. In only about 15 minutes it will be perfectly cold.

Akane Takagi and Kotaro Shimizu ENJO Japan

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Enjoclean

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DIARY ENJO EVENTS NATIONAL FESTIVALS UK FESTIVAL 02nd – 03rd MARCH 2019 AUSTRIA FESTIVAL 26th – 28th APRIL 2019 CANADA FESTIVAL 17th – 18th AUG. 2019 DENMARK, FINLAND & SWEDEN FESTIVAL 23rd – 25th AUG. 2019 NORWAY FESTIVAL 26th – 28th AUG. 2019 FRANCE FESTIVAL 05th – 06th SEPT. 2019 NEW ZEALAND FESTIVAL 06th – 08th SEPT. 2019 JAPAN FESTIVAL 15th NOV. 2019

SYNERGY MEETING IN COSTA RICA 19th – 23rd JAN. 2020

OUR MOTTO 2019: #ENJOproud

ENJO INTERNATIONAL TOUR IN AUSTRIA 19th ENJO INT. TOUR 08th – 11th MAY 2019 20th ENJO INT. TOUR 25th – 28th SEPT. 2019

08th WORD ENJO DAY 08th JUNE 2019

WWW.ENJO.COM ENJO INTERNATIONAL GMBH Achstaße 40, 6844 Altach, Österreich | Tel.: 05576 777 77 | Email: office@enjo.com

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