Cooperation

We pro-actively support our clients and each other. We are one team - we stand and fall together. We are supportive not only in achieving targets but also through emotional, financial and practical support.

I have seen Cooperation displayed when:

1. 2.

3.

I didn’t see Cooperation being displayed when:

The behaviours we want to encourage

We will stand up for our colleagues.

We will always fight the client’s cause.

We are prepared to challenge inappropriate behaviour.

We will tell the client when they are in the wrong.

We don’t just say yes to the client but give difficult answers and advice too.

We always try to embrace change and new ways of doing things. We will take appropriate risks.

We have the courage to admit when we have done something wrong. We will show confidence in our own ability and position.

We are honest when we may not have the skills to do something.

We have the courage to ask questions and expect a helpful answer. There is never a stupid question.