Pro Arb August/September 2025

PRO ARB

PROFESSIONAL TREE CARE FOR TREE SURGEONS

PRO ARB

AUGUST/SEPTEMBER 2025 • VOLUME 12 • ISSUE 04

No season is quite like summer; it illustrates both flourishing growth and alarming urgency. As Britain’s trees take in the sunlight, their canopies offering shade and shelter, a reckoning takes root: rising heat, thirstier soil and the pressing need for us to have less impact on our climate. This green issue confronts the duality of our moment head-on, celebrating business growth and how professionals are growing their impact while shrinking their environmental footprint.

For insights on transitioning to greener equipment, turn to page 43. Industry leaders and manufacturers – including Husqvarna and Stihl – share expert advice on building a high-performance, battery-powered toolkit and what should be considered when transitioning to eco-tech. Likewise, on page 49, Ego Power+ reveals tips for safe battery

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charging and storage, essential knowledge for going cordless and fossil fuel free.

For a blueprint on future-proof urban forestry, turn to page 24. Trees for Cities and Birmingham TreePeople unveil their strategy for pitching and delivering impactful community tree-planting initiatives. Along similar lines, turn to page 33 for a conversation with Kew’s head arboricultural researcher, Kevin Martin. Drawing on his research, he brings to light what’s at stake for the UK’s urban green infrastructure and outlines actionable strategies we must implement to safeguard this living legacy.

For insights on expanding your business while welcoming diverse talent, turn to page 54, where Glendale’s Angus Fraser shares approaches to disability-inclusive recruitment and workplace practices. Then, on page 8, discover how the Forces Employment

Charity advises bridging the gap between military service and rewarding careers in arboriculture. Together, these features offer a proposal for creating a stronger, more talentdriven future for outreach in the industry.

Finally, turn to page 58 to learn about the launch of our new Arb in Action competition, in association with Outwear. After weeks of gathering stunning submissions, we’re proud to showcase our finalists and announce the winning photograph. Each image captures the skill, passion and artistry of modern arboriculture. To submit your photos for the next competition, email: proarbeditor@eljays44.com

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NEWS ROUNDUP

A ROUNDUP OF ALL THE LATEST ARBORICULTURE NEWS FROM AROUND THE UK. FOR MORE STORIES VISIT PROARBMAGAZINE.COM

FROM PRISON TO PLANTING: RFS BACKS INITIATIVE TO TRAIN INMATES IN HORTICULTURE

In June, the Royal Forestry Society (RFS) announced that it had partnered with Forest with Impact, a social enterprise that has been establishing tree nurseries in UK prisons since 2019. Inmates receive horticulture training to grow native

trees, which aids biodiversity and supports national planting goals, while also gaining skills for forestry careers after release. At HMP Fosse Way, RFS provided educational materials to support prisoners joining the programme. Future projects aim to create more employment opportunities, addressing skill shortages in the forestry sector. RFS CEO Christopher Williams commending the initiative, highlighting its dual benefit of prisoner rehabilitation and workforce development.

rfs.org.uk

BIRMINGHAM

URBAN FOREST STUDY HIGHLIGHTS WHY TREES NEED MORE THAN PLANTING

A five-year citizen-science project monitoring urban tree survival rates has received a University of Birmingham 125th Anniversary Award for outstanding civic research. In June, PhD student Deanne Brettle presented findings at the Postgraduate Research Festival, highlighting challenges like extreme weather, vandalism and poor maintenance affecting newly planted street trees.

The study, led by Birmingham TreePeople, Birmingham City Council and volunteers, assessed trees planted between 2015 and 2020. Results showed that 58% of trees in central Birmingham were healthy, while 31% were dead or struggling. Citywide, 72% thrived, but 14% deteriorated. Issues included trunk damage (24%) and overly tight tree ties (8%), which can harm growth.

Brettle says shifting the focus from “tree planting” to “tree establishment,” stresses the importance of long-term care. Volunteer engagement also boosts awareness, with local residents becoming stewards of urban trees. The next steps include conducting in-depth data analysis to enhance urban forestry strategies, ensuring trees survive and deliver ecological benefits. Brettle’s work emphasizes that while cities need trees, trees need community support to thrive.

QUESTIONS ARE RAISED AFTER A TREE COLLAPSE KILLS A GIRL IN SOUTHEND PARK

A falling cedar tree in Southend-on-Sea’s Chalkwell Park killed a 7-year-old girl and injured four other children on 28 June. Essex Police later opened an investigation.

Local leaders, including Councillor Daniel Cowan, expressed grief, while Conservative leader James Courtenay called for an inquiry, noting metal poles had long supported the tree. Arboriculture experts suggested Sudden Branch Drop Syndrome, where heat stress causes unexpected

failure, as a possible cause, particularly in species like cedars.

Industry professionals emphasised the importance of regular tree inspections, particularly in high-traffic areas. One expert warns of potential “criminal negligence” if inspections were neglected, citing costly legal precedents. The tragedy reigniting debates on balancing tree conservation with public safety. southend.gov.uk

©Jed

Owen on

Unsplash

ASH TREES ARE EVOLVING

RESISTANCE

TO DIEBACK, FINDS STUDY

New research published in June revealed that natural selection is increasing resistance of ash trees to ash dieback – the devastating fungal disease that arrived in Britain in 2012. Initially predicted to kill 85% of native ash trees, the disease has spurred evolutionary changes, with younger trees now showing greater resilience than older generations.

Scientists from the Royal Botanic Gardens, Kew and Queen Mary University of London compared pre- and post-2012 ash tree DNA, confirming genetic shifts toward tolerance. However, researchers caution that natural selection alone may not ensure full recovery.

Dr. Carey Metheringham, lead author, stresses that human intervention, such as

selective breeding and protecting saplings from deer, may still

be necessary to bolster resistance.

Rebecca Gosling of the Woodland Trust calls the findings vital for managing ash woodlands, while Defra’s chief plant health officer Nicola Spence highlighted its importance for future breeding programmes. Experts underscore the need for continued biosecurity measures to safeguard Britain’s ash trees.

ROYAL FORESTRY SOCIETY BRINGS FOREST EDUCATION TO WELSH CHILDREN WITH JUNIOR FORESTER AWARD

The RFS has expanded its Junior Forester Award to Wales at this year’s Royal Welsh Show. Since 2019, over thousands of children in England and Scotland have participated in the initiative, which teaches tree care skills to children aged 4–14 years old. The Welsh version aligns with the national curriculum and includes resources from Natural

Resources Wales (NRW). Lyndsey Rawlinson of NRW praises the initiative for connecting children with the role of forestry in wellbeing and sustainability. Schools, families, or groups can access free handbooks and certificates. The programme requires only a few trees to get started. rfs.org.uk

LONDON ASSEMBLY COMMITTEE CALLS ON DEFRA TO REFORM TREE PRESERVATION ORDERS

London Assembly Environment Committee has urged the Environment Secretary to strengthen safeguards for historic trees, citing losses like Enfield’s 500-year-old oak

and Sycamore Gap. Chair Leonie Cooper highlighted concerns from tree officers that current Tree Protection Orders fail to reflect the ecological and cultural value of trees. The committee suggests reforming the Town and Country Planning Act 1990, such as automatic protection for trees over 100. Cooper says that meeting London’s 2050 canopy expansion goals requires preserving mature trees alongside new planting. london.gov.uk

UK TREE COVER GROWTH TOO SLOW TO MEET CLIMATE TARGETS, WARNS WOODLAND TRUST

In June, Woodland Trust’s State of the UK’s Woods and Trees report reveals only 7% of British woodlands are in good ecological condition, despite modest canopy growth from 13.2% to 13.5% since 2020. This highlights critical deficiencies: a shortage of veteran trees, with only one in 50

woodlands having adequate numbers; a widespread lack of deadwood, essential for 25% of forest species; and overly simplistic structures lacking diverse tree ages and open glades.

The charity calls for action, warning tree planting rates must double to meet government targets. It notes stark urban inequalities, with canopy cover ranging from 2% in parts of Hartlepool to over 40% in Hampstead.

“Many British woodlands have very few – if any – ancient and veteran trees left,” stresses director of conservation and external affairs at the Woodland Trust, Abigail Bunker, urging immediate investment in woodland management to future-proof these ecosystems. woodlandtrust.org.uk

©Bilbo

WHY EMPLOYERS SHOULD CONSIDER AND HOW TO DO IT RIGHT HIRING VETERANS

VETERANS OFFER ADAPTABILITY, SAFETY AWARENESS AND TECHNICAL EXPERTISE.

THE FORCES

EMPLOYMENT CHARITY SHARES HOW EMPLOYERS CAN ACCESS THIS TALENT THROUGH NETWORKS, APPRENTICESHIPS

AND SUPPORT

Armed Forces Week was held in the final week of June, culminating in Armed Forces Day. National and regional events, supported by the Forces Employment Charity, enabled the public and businesses to recognise the contributions of currently serving personnel, veterans, cadets and their families.

Marking the annual celebratory week, James Moore, employer engagement manager at the Forces Employment Charity, highlights the value veterans bring to the workforce – a fact particularly evident in the arboriculture sector, where many former military personnel transition into after service. He notes that veterans’ adaptability, specialised skills and strong work ethic make them valuable assets. Here, Moore suggests ways for businesses to engage recent service leavers and leverage their expertise.

The business case for hiring veterans From teamwork to problem solving, veterans possess a range of transferable skills honed through military service, comments Moore. Their ability to adapt quickly to changing environments, learn new tasks efficiently and operate under pressure makes them valuable in fast-paced industries.

“Many of the roles in the military are also safety-critical. As a result, service personnel are very aware of safety and situational awareness. These are really good soft skills that can be transferred into the arb industry very quickly,” explains Moore. “But of course, you have additional technical skills, depending on what trade they did in the military, from small to large machinery.”

SERVICE PERSONNEL ARE VERY AWARE OF SAFETY AND SITUATIONAL AWARENESS. THESE ARE REALLY GOOD SOFT SKILLS THAT CAN BE TRANSFERRED INTO THE ARB INDUSTRY VERY QUICKLY

How to engage veteran talent

Moore says that one of the most effective ways to connect with veterans is through partnerships with organisations like the Career Transition Partnership (CTP), a government-backed programme offering resettlement support for service leavers. After two years, veterans can turn to charities like the Forces Employment Charity for lifelong career assistance. They provide free services to employers, including job boards, networking events and veteran outreach.

He continues: “We encourage employers to look at the talent pool effectively. Look at how they can utilise training programmes, offer apprenticeships and highlight what it is like to work in the industry through the stories of veterans already in the industry –showcase what attracted them into arb.”

Address potential barriers

Veterans have many strengths, but as Moore adds, they occasionally experience structural challenges in post-service employment, such as through military jargon on CVs, difficulties adapting to civilian work culture and relocation issues. To help, he makes clear that employers should implement initiatives like a buddy system for smoother transitions, involve veteran employees in hiring and allow extra onboarding time for relocation. For veterans, a successful move into civilian employment means clear career pathways, mentorship and recognition of their military experience. For employers, it means accessing a highly skilled, motivated talent pool. “Employers should demonstrate the value that military experience brings to a workplace and be supportive during the hiring process. The key is understanding their unique journey and making the recruitment process as accessible as possible.”

For more information, visit: forcesemployment.org.uk

JAMES MOORE

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THE FELLING OF THE SYCAMORE GAP TREE:

JUSTICE, EMOTION AND THE FUTURE OF TREE PROTECTION

TREE LAW EXPERT SARAH DODD DISSECTS THE LANDMARK

SYCAMORE GAP SENTENCING, WEIGHING JUSTICE, PROPORTIONALITY AND THE FUTURE OF LEGAL PROTECTIONS FOR HISTORIC TREES

For over one hundred and fifty years, the Sycamore Gap tree had stood as a picturesque landmark along Hadrian’s Wall in Northumberland National Park. Then, in a single act of vandalism, the natural and historic heritage that the tree symbolised was gone forever.

On 27 September 2023, two experienced tree surgeons, Daniel Graham and Adam Carruthers, drove for forty minutes and then walked an additional twenty minutes to reach the sycamore tree, arriving around midnight. Carruthers marked a cutting point with spray paint before removing a wedge from the trunk with a chainsaw, whilst Graham recorded the felling, which lasted approximately two to three minutes.

In May 2025, following a trial at Newcastle Crown

Court, the two men were convicted of criminal damage. Two months later, they were sentenced to four years and three months in prison, the UK’s first custodial sentence for an unlawful tree felling. The case, which unfolded over nearly two years, drew widespread national

I DO NOT FEEL THERE

ARE ANY WINNERS. IT FELT SAD FOR A LOT OF REASONS

SARAH DODD

and international media coverage and sparked a markedly emotional public outcry, with many citing the irreversible loss of the tree’s iconic presence in the national park. Alternative to that narrative,

since the July sentencing, commentators have also pointed to disparities in the justice system, noting that many violent and sexual offenses face longer delays receiving a court hearing and often result in lighter, or even non-custodial, outcomes. The Sycamore Gap tree finding new life in reignited political debates over sentencing consistency and criminal justice priorities.

A landmark case with no winners

Sarah Dodd, founder and CEO of Tree Law, attended the Crown Court sentencing hearing. She provided insight into the judge’s rationale for delivering the UK’s first custodial sentence for an illegal tree felling and discussed the case’s potential ramifications for protective safeguards.

On what she felt about the decisive sentencing, Dodd reflects: “I do not feel there are any winners.

Photo

It felt sad for a lot of reasons. We heard a great deal about the background of the defendants during their sentencing. We heard about their family background, past crimes, mental health, and stability. It brought a real human element to it, which I was not expecting.”

While the severity of the sentence surprised many, Dodd explains the judge was simply following established legal guidelines for criminal damage.

“I think, given the seriousness of the criminal damage, the judge had to classify it in the higher band. The tree was valued at over £5,000, which placed it in the highest criminal damage sentencing bracket, between six months and four years in prison,” she comments. “The judge was almost duty-bound to give a custodial sentence. I went into court expecting that to be the case. However, that could still have resulted in the defendants walking out, as they had already served a portion of their sentence. The outcome was a custodial sentence in its maximal, truest form.”

Yet, as mentioned, the case has raised concerns about proportionality. In the immediate aftermath of the sentencing, reactions, particularly on social media, were sharply divided. Some argued that the punishment was inconsistent with sentences for other crimes, while others called for a tougher judicial response to such an offense. On the blunt end of that debate, Dodd was a panellist on Nicky Campbell’s BBC Radio 5 Live show in the immediate aftermath of the sentencing.

“The biggest questions and points of discussion were, ‘Is this proportionate?’ and ‘Is a tree more important than human life?’” Dodd notes. “It became a huge, and unexpected, discussion about the criminal justice system itself – what is the purpose of a custodial sentence? Is it about punishment, deterrence or rehabilitation?”

This debate has a life larger than the Sycamore Gap tree case – evident in public perceptions of unpunished crime and the so-called two-tier justice brouhaha. However, arboriculture organisations such as the Tree Council and the Woodland Trust have called for more robust legal

protections for specific trees of significant social, cultural and environmental value. The Tree Council is campaigning for enhanced legal protections, a political ‘special representative’ for important trees position and improving skills and capacity for management and protection of important trees. Its 2025 report supporting the campaign also references the legal systems

THE BIGGEST QUESTIONS AND POINTS OF DISCUSSION WERE, ‘IS THIS PROPORTIONATE?’ AND ‘IS A TREE MORE IMPORTANT THAN HUMAN LIFE?

SARAH DODD

in Italy, Portugal and Poland, which issue small to hefty fines for damage to protected trees of notable heritage. Although thinking about applying a system of fines for the value of damage to a tree is complicated, Dodd cautions. She says: “In criminal cases, the monetary value only matters for sentencing thresholds. On the other hand, in a civil case, where someone is looking for monetary damages to compensate for a loss, precise valuation is crucial.”

A problem arises from deciding the precise valuation of a tree, as it will rely on

a methodology, such as Capital Asset Value for Amenity Trees (CAVAT), which calculates the monetary value of an individual tree. Nevertheless, determining the intangible social and ecological value of a tree rather than solely its quantifiable characteristics, i.e., timber and market goods that come from the tree, could be contestable in civil court. In spite of that debate, the primary reason why a civil case was probably not brought against the two men who cut down the Sycamore Gap tree is the fact that compensatory cases cost a substantial amount of money to litigate, as Dodd explains.

“I wouldn’t have thought the National Trust would pursue a civil case for compensation after the criminal case. I say that because funding more litigation is expensive and with no guarantee that they would recover ‘damages’ from the Defendants who most likely do not have a lot of money to pay out in any event.”

A case that reflects broader tensions

Beyond the legal technicalities, the Sycamore Gap case has become totemic of deeper societal tensions, and a broad belief among arboriculture organisations that the legal status of trees needs to be updated. The felling was an act of vandalism with far-reaching consequences. Its legal aftermath has set a new benchmark for how such cases are handled, while also exposing the emotional and ethical complexities of environmental crime.

Photo by clement proust on Unsplash

EMPLOYEE OWNERSHIP, SUSTAINABILITY AND GROWTH

INSIDE CONNICK TREE CARE’S 40-YEAR-LEGACY

HOW CONNICK TREE CARE BALANCES PROFIT, SUSTAINABILITY AND STAFF WELFARE WHILE LEADING A REGIONAL GIANT INTO ITS NEXT 40 YEARS

WHAT IS AN EMPLOYEE OWNERSHIP TRUST?

An EOT offers an indirect ownership model where a trust holds a controlling stake in a company on behalf of its workforce. Encouraged by legislation in 2014, EOTs enable business owners to transfer shares to employees while benefiting from significant tax advantages. These include exemptions from capital gains tax on qualifying share disposals, income tax relief on annual bonuses (up to £3,600 per employee) and inheritance tax relief on certain trust transfers. According to the Employee Ownership Association (EOA), the UK’s EOT sector has experienced rapid growth, with 1,300 businesses operating under this model in 2022, more than double the number recorded in 2020.

Founded in 1985 by chairman Michael Connick, Connick Tree Care has evolved from a local arboriculture business into a thriving regional leader, now employing over sixty staff across Southern England. In 2024, the company took a transformative step by transitioning to an Employee Ownership Trust (EOT), reporting that it was a strategic decision aimed at safeguarding its legacy and empowering its team. This shift further ensures that its workforce shares in its success while continuing to serve commercial, government bodies, and residential clients with the same professionalism that has defined its 40-year history.

This innovative new structure naturally raises the question: What are the everyday realities of a company restructuring itself as employee-focused while continuing to

operate as a regional leader? For Connick Tree Care, the answer lies in a culture where shared ownership and leadership go hand in hand. In an exclusive interview for Connick Tree Care’s 40th anniversary, managing director Dan Pennington frankly expounded the intricacies of running this forward-thinking arboriculture business. His conversation with Pro Arb covered everything from staff retention approaches, his company’s EOT model and sustainable environmental practices to navigating industrywide challenges.

The employee-owned model: A culture of shared success Pennington explains that Connick Tree Care’s EOT operates as a profit-sharing system, distributing a portion of annual profits to all employees. However, he adds the model goes beyond merely financial boons – workers select representatives to an Employee Council that actively shapes company policy by

DAN PENNINGTON

proposing new benefits and operational improvements. Pennington states: “For example, in terms of tangible results, the employee council has proposed and had passed additional holidays for long service.

THE EOT MODEL HAS CREATED A NOTICEABLE CULTURE SHIFT WITH OUR STAFF – THEY REALISE THAT THEIR EFFORTS DIRECTLY CONTRIBUTE TO HOW SUCCESSFUL THE COMPANY WILL BE

In the future, the council may look at gym membership, dental healthcare, etc.”

Overall, the suggestions from the Employee Council are pragmatic, he comments, as elected members and, more broadly, all employees have a real stake in the long-term success of the company. “The EOT model has created a noticeable culture shift with our staff – they realise that their efforts directly contribute to how successful the company will be and the amount of work we turn

over. For example, employees ensure that machinery is properly maintained resulting in fewer breakdowns. They also have greater awareness about internal costs and turnover, which gives staff a basic understanding of business principles.”

Pennington continues to mention that this comprehension of margins and personal investment has also improved job delivery standards and customer service.

Nonetheless, he says a significant reason why Connick Tree Care transitioned to an employee-owned model was to retain

the company’s ethos. “Every owner gets to a point in their career where they think about either passing on their business to the next generation, or they put it on the open market, a situation where a big multidiscipline company could buy it out. The owner, Mike, did not want that; he wanted to retain Connick Tree Care in the form it is in and with the people who have built it up.”

Staff retention strategies and recruitment It is well known that the arboriculture industry faces critical workforce challenges

– soaring demand for skilled professionals, declining college and apprenticeship places, and decreasing interest in traditional employment models. As fewer candidates enter the field and more arborists opt for freelance or self-employed work over PAYE contracts, businesses must prioritise retaining existing talent as a key survival strategy. On the subject, Pennington says:

“For a number of years, there has been a problem in the arb industry regarding recruitment and retention – across the sector, it is a challenge. However, at Connick Tree Care, we find that we have a relatively low staff turnover rate. We have staff who have been with us for 25 years.”

He attributes this to the investment his company puts into individuals and their equipment. “We invest heavily in training and kit, and we offer an opportunity to any young person who wants to work in arb,” Pennington explains. “We had a lot of really good young arborists start with us through our apprenticeship scheme.”

Furthermore, rather than simply paying the minimum apprenticeship wage, Connick Tree Care pays students the industry rate for someone with their skill set and age. “The current apprenticeship wage is ridiculous. You will never attract anyone through the door

with that wage. So, we say, ‘We are going to offer you a job, we will put you through training, you will go to college two days a week, and you will be doing work experience with us for the rest of the week. You will get paid for the entire duration, and we will even give you access to the bonus scheme, employee benefits and weekend work.’”

WE INVEST HEAVILY IN TRAINING AND KIT, AND WE OFFER OPPORTUNITY TO ANY YOUNG PERSON WHO WANTS TO WORK IN ARB

Aside from securing the buy-in of the next generation, another key retention strategy is Connick Tree Care’s commitment to continuous professional development. Unlike many companies that hire external managers, they cultivate leadership from within – employees typically begin their careers as climbers, progress to team leaders and supervisors, and eventually join the management team through training, investment and structured career pathways.

Sustainability: Ambitions and realities

As far back as 1997, Connick Tree Care was at the forefront of sustainable practices, working with a hospital in Tunbridge Wells to develop their biomass fuelled heating system. This scheme continues to this day, the firm helping the hospital reduce the use of fossil fuels and reach its ecological targets. As climate change impacts intensify, Connick Tree Care has set even more ambitious environmental targets –pledging to cut greenhouse gas emissions by 50% before 2030 and achieve net zero by 2050. These goals are particularly challenging for an industry particularly reliant on petrol-powered equipment, demonstrating the company’s commitment to sustainable transformation despite operational hurdles. Pennington describes the company’s target as “difficult” although he is optimistic. He says: “We are invested, all our operations impact the environment, and we cannot go back on our targets.”

Since 2009, Connick Tree Care has been accredited with the ISO 14001 certification, which relates to environmental management. “The ISO 14001 Environmental Management System means we look at how all our jobs impact the environment and how we can reduce that impact,” he adds. With this in mind Pennington mentions that one easy win, which many arb firms have also implemented, is the purchase of electric vehicles (EV’s) for managers company cars. He states: “The upfront cost of an EV is comparable to a petrol or diesel car now, and much cheaper to run. Also, there are very few maintenance costs; it goes for a service every twelve to fifteen thousand miles and has a software update, there is not much else to do; they are very reliable, and there are BIK tax benefits when used for business use compared with diesel or petrol vehicles.”

In other areas, however, the rolling out of progress is more incremental for eco-tech options due to what heavy-duty batterypowered range is currently available on the market. “Probably around 40% of our chainsaws are now cordless, batterypowered, mostly top handled saws for climbing,” explains Pennington. “A few years

ago, we trialled a hybrid chipper, but the cost was extortionate, and the reliability was questionable – it did the job but was a bit, Heath Robinson! There have been huge advances with electric equipment and vehicles, although I think there is at the moment a finite limit to battery technology within the industry.”

Other than the use of battery technology, a further way Connick Tree Care express its green credentials is through how it conducts tree surgery procedures. Where possible, the company has a policy of carrying out pruning works without chainsaws, instead choosing to use a pull saw. “When doing pruning work, we encourage the team to use pull saws. It is harder work, but it is safer, better for the environment and reduces noise pollution.” An additional eco-friendly measure developed by the firm, although not yet launched, is a treewatering app. Pennington describes the app as a concept tied to Connick Tree Care’s tree-planting schemes with clients. In the case of a planting at an estate, residents can download the app, adopt a tree, and be given the responsibility of watering it, receiving notifications on how often to do so.

Legacy and controlled growth

Thinking about the fourth-decade milestone for Connick Tree Care, Pennington says, “I think reaching forty years in business shows we have maintained a presence in the arb world. There have been good and bad times. However, we excel at what we do – we take pride in our work. It is also Mike’s legacy and what we have achieved together.” His advice for companies looking to replicate the successes of Connick Tree Care starts with “treating your staff well.” If you start from that foundational principle, Pennington continues, as a business, you foster passion and transparency. “My door is always open for my employees. Anyone can come and speak to me at any time – it’s not a problem. When you do that, you create a good open atmosphere within the firm,” he explains. Another nugget of advice for fledgling organisations he has, is to invest in your workforce so you get the most out of them and “they enjoy the work that

they do.” Pennington adds the caveat: “Of course, sometimes there are some HR issues here, but generally there is a feel good vibe out there.”

Looking towards the future, Pennington states that the plan for Connick Tree Care is controlled organic expansion. “We have

I THINK REACHING FORTY YEARS IN BUSINESS SHOWS WE HAVE MAINTAINED A PRESENCE IN THE ARB WORLD

opened another depot down in Reading, and we are looking at expanding out into the East of England. So, controlled expansion and development of our EOT model is what we will be concentrating on.” He includes that he wants Connick Tree Care to be thought of as one of the premier tree contractors in the Southeast, as well as for its staff welfare policies. “We are excellent at what we do, professional, provide exceptional service, and we have some fantastic arborists. Ultimately, we are all very proud of what we have achieved.”

Forward-thinking: A cornerstone of growth Optimism when meeting new horizons and a passion for the industry are emotions that are palpable at Connick Tree Care. After nineteen years with the company, managing director Dan Pennington now steers the business into its next chapter – proving how employee ownership and sustainability can become powerful tools for resilience. As the industry grapples with workforce shortages and climate pressures, Connick Tree Care emerges as a compelling case study for how enterprises can not only survive but also flourish in challenging times. Its blueprint? A culture where profit grows from purpose: where staff engagement (through the EOT’s profit-sharing and council) fuels operational excellence, where electric fleets and hand-pruning traditions coexist with expansion plans, and where community-driven innovations – like the upcoming tree-watering app – redefine what it means to be an arb business in the 21st century.

The lesson is clear: when a company invests as much in its people as it does in its profit margins, both thrive. As Connick marks 40 years, its most significant legacy may be showing how rooted values can branch into sustainable success.

WHAT TO EXPECT AT LIVE

IN OCTOBER, PRO ARB WILL CELEBRATE ITS 10 TH ANNIVERSARY AT FUTURESCAPE WITH A DEDICATED TREE CARE PROFESSIONAL ZONE. WE TOUCH ON WHAT SOME OF OUR PARTNERS WILL BRING TO THE EVENT

Pro Arb Live will take place on 7-8 October at FutureScape in Excel London to celebrate 10 years of covering the arboriculture industry. The brand-new arb zone will showcase expert-led talks and panel discussions, as well as provide space for networking opportunities and engagement with leading industry exhibitors, including Delta Forest UK, Lantra and Honey Brothers. Participants will have the opportunity to hear directly from industry experts and representatives, gaining valuable insights and best practice advice on a range of topics, including emerging trends and essential business strategies. Additionally, they will be able to see, touch

and experience the latest and most innovative gear available from leading brands. Join us as we mark 10 years of innovation, growth and excellence in arboriculture. Together, we will reflect on the state of the industry, its achievements and challenges, as well as showcase our top partners and key contributors who have helped shape Pro Arb’s journey.

“The importance of arboriculture has grown organically over the last 14 years at Futurescape,” comments Tom Proudley, FutureScape portfolio director.

TOM PROUDLEY

“A lot of the ‘best business’ practice that we promote on our landscaping seminar agenda has synergies with the tree surgery space.” On that basis, Proudley encourages attendees to also explore the wider event. “Beyond Pro Arb Live, go and visit the Pro Landscaper Conference, the Networking Pub, sponsored by the British Association of Landscaping Industries (BALI), and attend our Biodiversity and Sustainability awards.”

LANTRA DELTA FOREST

This year, Lantra, a leading organisation in land-based and environmental sector training, will take centre stage at both Pro Arb Live and FutureScape. Clegg Bamber, head of communications, outlines the organisation’s key priorities for these events, highlights upcoming campaigns and shares his insights on the value of industry gatherings. Bamber says that participating in events like FutureScape remains a high priority for Lantra, with its mission to enhance safety, promote career pathways and support the skills developments of professionals. Bamber comments: “Lantra has been at FutureScape for the past few years and has been able to engage with stakeholders from right across the landscape industry, gathering insights and sharing the importance of having up-to-date skills and knowledge, enabling people to progress in their careers.”

He adds that this year, Lantra is excited to be part of Pro Arb Live, as a dedicated arboriculture event

HONEY BROTHERS

Established in 1955, the arborist equipment specialist Honey Brothers has built a reputation as a trusted distributor of leading arborist brands. Regarding FutureScape, they say they are looking forward to engaging with industry peers

and showcasing its premium home brands. Business development manager Andrew Wood says his company is looking forward to networking and

within FutureScape. “For Pro Arb Live, we will be focusing on sharing the message of how important training and qualifications are, ensuring your knowledge is the best it can be.”

A major highlight of Lantra’s involvement at Pro Arb Live, Bamber stresses, will be the launch of its new chainsaw safety campaign. He explains: “We have been working with a network of trusted dealerships across the UK to promote the safe use of chainsaws. We will be sharing data relating to incidents involving chainsaws. At Lantra, we want to ensure every operative, manager, consultant, etc. remains as safe as they can be when working within the brilliant arboriculture industry.”

With Pro Arb Live approaching, Bamber underlines the importance of cross-sectoral collaboration, as seen in previous FutureScape events. “Last year, Lantra and the BALI launched a survey on barriers to attracting new entrants into the landscape industry, generating great responses. We aim for similar engagement this year at FutureScape and Pro Arb Live, focusing on skills, talent retention and industry progression,” he remarks.

engaging with industry members at Pro Arb Live. “At Honey Brothers, we are heavily feedback driven, so having the opportunity to listen to feedback from our customers and peers alike is one of the main goals from these events.”

In particular, Wood continues by mentioning that he is excited to introduce arborists who are unfamiliar with the brands Notch and Rope Logic. “Notch manufactures high-end treeclimbing equipment and continues to produce some of the standout products of recent years, while Rope Logic produces a range of spliced ropes and spliced rope tools, which include PPE ropes along with advanced rigging slings,” he comments.

Delta Forest is a specialised forestry company, providing large-scale tree planting services, combining expert guidance with proven techniques to restore and expand the UK’s forests.

At Pro Arb Live, Delta Forest says that it will present its identity and values, alongside calling attention to its international network of forestry companies in France, Iceland and the UK. Operational director, Katylily Westbury-Hawkins, comments that the event offers a prime opportunity to share her company’s mission and engage with industry leaders.

“We are eager to discuss the future of environmental companies in the UK and explore how we can collaborate to combat climate change, promote biodiversity and foster greener practices,” she explains. “We also aim to promote our company, connect with leading landscapers and generate new business leads.”

In particular, she adds that Delta Forest is eager to discuss the future of environmental companies in the UK, focusing on collaborative efforts to combat climate change, enhance biodiversity and promote sustainable land management. Additionally, the Delta Forest team looks forward to connecting with leading organisations, including Kingston Landscapes, the Woodland Trust, the Royal Horticultural Society, Nicholsons and key nurseries, to forge strong partnerships. By fostering these relationships, Westbury-Hawkins says she hopes to drive meaningful progress toward a greener, more sustainable industry.

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Grow Your Future in Arboriculture

Expert Training, Recognised Qualifications

MAYDENCROFT’S HOLISTIC APPROACH TO ARBORICULTURE TRAINING INVESTING IN BARK AND BRAIN:

ROSS BOWERS REVEALS HOW MAYDENCROFT’S TAILORED THREE-YEAR TRAINING PLANS ARE TRANSFORMING ARBORISTS’ CAREERS – FROM CANOPY CLIMBERS TO MANAGERS, WHILE FUTURE-PROOFING THE WORKFORCE

Arboriculture businesses are well aware that the industry is plagued by significant workforce pressures – high staff turnover, a sluggish stream of skilled workers and the precarity of retaining talent in positions long-term due to the high physical demands. Companies across the sector have come up with different strategies to counter those challenges. For instance, some are increasing apprenticeship pay or are implementing employee bonus and participation schemes to show appreciation. However, leading environmental organisation, Maydencroft, is taking a distinctive and proactive educational approach. This year, the organisation has rolled out a programme of structured, long-term individualised training plans for its workers.

In a recent interview, head of contracting at Maydencroft, Ross Bowers, details the ins and outs of the company’s three-year staff development plans, ensuring career progression, accountability and retention. He expounds the blueprint for how this key initiative, alongside Maydencroft’s Green Skill Training Academy, aims to equip employees

with the skills they need – not just for their current roles, but for future career transitions within the industry.

Supporting employees from canopy climber to contract manager

The new six-month, three-year development plan system, Bowers tells Pro Arb, seeks to address several core sectoral issues, namely: staff retention, skill upscaling and service provision gaps, organisational investment in employees, customer service offering and the eventual coming off the tools transition. Rather than just simply serving as a standard performance review, where feedback is limited to how well an employee has met expectations in a given period, he explains

that the new development plan prioritises continuous professional growth and underscores the company’s commitment to long-term workforce investment. “We

WE CAN PROVIDE THE MENTORSHIP, THE QUALIFICATIONS AND THE OPPORTUNITY FOR ANY EMPLOYEE TO GO INTO TEAM LEADERSHIP, ECOLOGY, CONSULTANCY, MANAGEMENT, ETC.

challenged ourselves to improve our focus on employee development, to ensure we train and retain the best,” Bowers comments. “The idea is once we employ someone at Maydencroft, right at the beginning, we can set out steps to shape and develop their skills to take them all the way through their career. We can provide the mentorship, the qualifications and the opportunity for

any employee to go into team leadership, ecology, consultancy, management, etc. We want them to feel able to aspire for any position in the business.”

On the ground, if a climber is nearing the end of their climbing career and wants to move into management or surveying, their training is tailored accordingly ahead of that transition. Instead of advanced climbing courses, they might receive leadership qualifications like Institution of Occupational Safety and Health (IOSH) or site supervisor training in addition to guided support and practical field experience. This method prevents overpromising and underdelivering, a common pitfall in performance reviews. Moreover, by documenting training commitments and tracking progress, both employees and managers remain accountable.

For Maydencroft the company-wide, long-term benefits are clear: employees are less likely to leave if they see a defined progression path, and the company gains a more skilled and adaptable workforce. Additionally, clients benefit as better-trained staff deliver higher-quality service. Bowers discusses how specific training models contribute to the overall package that Maydencroft can offer its customers.

He reports: “When my arborist team turns up on site, the team leader will understand invasive non-native species. They will be able to spot Giant Hogweed, Japanese Knotweed, etc. Likewise, they will have ecological awareness. Maydencroft is at its core an environmental business that offers tree surgery services, not a tree surgery company which offers environmental work, so team leaders will have to know about the nesting seasons for bats and birds. All these components contribute to a much better service for clients and the local ecosystem, as everything has been done the right way.”

The retention equation: Investing in people can pay dividends, but is it sustainable? In terms of the ‘leaky pipeline’ problem, where workers are lost to other industries or peer competitors. Bowers says that Maydencroft’s approach helps mitigate this by providing clear career

MAYDENCROFT’S GREEN SKILL ACADEMY

A cornerstone of Maydencroft’s training initiative is the Green Skill Training Academy, which organises and delivers internal and external courses. These courses offer opportunities for rich professional learning, covering a vast range of topics from mandatory safety training to specialised programmes, such as ecology awareness, invasive species management, tree inspection, legal compliance, planting and woodland management.

pathways, supporting further education and encouraging cross-departmental movement. For example, regarding the aforementioned environmental courses, continuous learning leads to new doors being opened for employees and routes into more formalised ecological roles. Likewise, he adds that office-based training courses leverage hands-on experience in future office-based or consultancy off-the-tools positions. Even so, in answer to whether Maydencroft’s substantial investment in employee development could be undermined if workers use those new skills to move onto a new role with a competitor, Bowers acknowledges an upskilling retention risk but maintains a long-term perspective:

“It can be doubleedged because you train people and give them desirable skill sets, and then doors open up for them. Nonetheless, that is the nature of the beast, and we would never want to retain someone

The Academy ensures that when Maydencroft’s arborists arrive on-site, they bring more than the minimum; they have the knowledge to provide a service that goes above and beyond. Bowers communicates its utility to the business:

“With the Green Skill Training Academy, we are able to build a more holistic view of the industry. There is so much knowledge in the business, and it is a way we can share that knowledge. In the end, everyone across the industry benefits from learning and collaboration.”

Find out more:

greenskillstraining.co.uk

and risk turning away opportunities for a colleague. It is merely an occupational hazard, investing in employees and they find new positions. Every company already shares the same employment issues; it is never specific to any one business.”

Is continuous learning a model for the industry?

While the three-year training plans are still in their infancy, Maydencroft is developing an optimistic and structured approach in response to industry-wide recruitment pressures. The strategy not only aims to improve retention outcomes but also ensures that employees develop transferable skills.

The company acknowledges that investing in training carries risk; workers may still leave, but the view is that it is an indispensable investment in the industry’s future. By fostering a culture of continuous development, Maydencroft hopes to set a standard for sustainable workforce growth. As operational pressures continue to pose challenges, initiatives like what has been adopted by Maydencroft could prove to be vital in attracting and retaining tree care professionals throughout their career trajectory. maydencroft.co.uk

GROWING RESILIENCE

HOW ARBORICULTURE COULD SPEARHEAD CLIMATE-ADAPTIVE COMMUNITIES

TREES ARE A VITAL COMPONENT OF URBAN INFRASTRUCTURE AND CLIMATE ADAPTATION YET ARE STILL UNDERVALUED IN PUBLIC POLICY DISCUSSIONS. TACKLING

THIS ISSUE, PRO ARB EXAMINES STRATEGIES FROM TREES FOR CITIES AND BIRMINGHAM TREEPEOPLE FOR EFFECTIVE COUNCIL LOBBYING AND COMMUNITY BUY-IN

Across the political spectrum, from climate-conscious to climatesceptic – the Green Party to Reform – there is an unremarked consensus that adaptation is at least part of the answer to global heating. If adaptation offers common ground, urban tree planting

URBAN TREE PLANTING IS A NATURAL STARTING POINT – PRACTICAL, POPULAR, COST-EFFECTIVE AND ECOLOGICALLY TRANSFORMATIVE

is a natural starting point – practical, popular, cost-effective and ecologically transformative.

Research from the Department for Environment, Food and Rural Affairs (Defra) and global studies confirms this: trees cool heat-stressed neighbourhoods, reduce flooding and improve air quality.

These benefits make tree planting a rare local policy that has the potential to bridge ideological divides.

In effect, several UK local councils and devolved governments have already set increased planting or ‘tree canopy targets’ with climate change in mind. Examples include the London Assembly’s plans to expand the urban canopy by 10% by

2050, while Bristol City Council aims to double its coverage by 2045. Furthermore, Defra periodically offers grant funding for community planting initiatives to local authorities and large charities. These regional and national commitments, combined with the broader political consensus on climate adaptation, present a significant long-term opportunity for the arboriculture industry, encompassing sapling suppliers, planting and maintenance, as well as specialist expertise.

TREES FOR CITIES

TREES FOR CITIES: TACKLING REGIONAL INEQUITY, ONE TREE AT A TIME

Nonetheless, across the UK, despite targets and occasional funding, the distribution of urban trees is more or less a historical postcode lottery. Due to how communities were initially planned, wealthier neighbourhoods typically enjoy leafy shade, while many poorer communities swelter during the summer months due to exposed, heat-absorbing concrete and tarmac.

At the forefront of tackling this imbalance is Trees for Cities, a not-for-profit charity dedicated to greening urban infrastructure.

Roddy Shaw, its senior development manager for England, sat down with Pro Arb to discuss how the organisation builds partnerships with local authorities, campaigns for tree equity and ensures resident participation. The charity’s tree planting experience sets out a blueprint for arboriculture businesses looking to combine profit with purpose. By developing publicprivate partnerships, the sector can amplify growth while embedding its social value into the cross-party climate adaptation agenda.

Situating tree planting into the political agenda

Trees for Cities has over 30 years of experience working with local councils, particularly in areas of high socioeconomic deprivation or low existing tree canopy cover – places where efforts can have the greatest impact. While some councils proactively seek the charity’s expertise, Shaw notes others need strategic persuasion. Here, data becomes the most compelling advocate – for example, canopy coverage data can spotlight neighbourhoods most in need. But raw numbers alone are not enough.

“You have to be on the same page in terms of language. Tools like the Tree Equity Score map make terms like canopy cover easily digestible for local politicians,” Shaw emphasises. He continues: “A Tree Equity Score is determined by a whole number of data sets, such as tree cover, income and health rankings, breaking them

YOU HAVE TO BE ON THE SAME PAGE IN TERMS OF LANGUAGE. TOOLS LIKE THE TREE EQUITY SCORE MAP MAKE TERMS LIKE CANOPY COVER EASILY DIGESTIBLE FOR LOCAL POLITICIANS

RODDY

SHAW, TREES FOR CITIES

down into a number out of one hundred. It is extremely translatable for politicians because even within a single local authority, you can have one ward councillor who has a score of 50, and the ward next door could have a score of 60. Therefore, you inherently communicate a local disparity and access their feelings of political competition.”

Similar to what Shaw argues, in a nuanced way, the Tree Equity Score map leverages the politics of place and local prestige. By pitching the conditions of

WHAT IS THE TREE EQUITY SCORE?

The Tree Equity Score is a map-based tool developed by the Woodland Trust, American Forests and the Centre for Sustainable Healthcare to highlight disparities in urban tree distribution across nearly thirty-five-thousand neighbourhoods, covering roughly 80% of the UK. The digital tool, launched in 2023, enables anyone to assess a community’s tree canopy coverage and its associated environmental and health benefits, including pollution absorption and extreme heat mitigation. Scores range from zero to one hundred, with lower values indicating higher priority for tree planting. All in all, the tool is designed to direct urban tree-planting efforts to the communities that need them most. Find out more at: uk.treeequityscore.org

a community in contrast with others, it clearly and simply communicates to local councillors and authorities’ community health and environmental disparities. To a certain extent, the fundamental message and aim of the map is to bring sporting and friendly competition to local politics, where community group loyalty incentivises action.

TREES FOR CITIES

In practice, Trees for Cities has used canopy data to frame planting programmes targeted at broad areas with significantly lower-than-average street trees. One example Shaw mentions is the charity’s coastal Forgotten Places project launched in 2022. “It has been identified that coastal areas have a lower tree canopy cover than their inland counterparts because of the salt air, history and the geography of many seaside towns,” Shaw describes. “While Forest Research recommends urban areas have a tree coverage of at least 20%, some coastal areas have as low as 4% coverage compared to a national target of 15% for these areas.” As a part of similar seasonal planting initiatives, Trees for Cities reports that over the course of three years

RODDY SHAW

they planted over sixty-nine-thousand trees across seven coastal areas through strong local authority partnerships and their targeted community engagement programme. The Forgotten Places project is paving the way for other coastal greening initiatives, including ‘Tree Equity for Hartlepool’, which Trees for Cities is leading until 2027.

Community engagement: selling the environmental and property price benefits

To begin planting once councillors and property developers are on board, community outreach is a significant next step, says Shaw. “You need to have the local community outside working with you. So, at Trees for Cities, we have our community engagement team, who will map out an area and what organisations are there.” He continues that this mapping will identify the local stakeholders, including community centres, religious hubs and schools. The goal is to reach out to them, build links and find the “community champions” who will advocate and work with them on a project.

Operating as an apolitical charity and a neutral intermediary for the local authority or developers has considerable upsides in building bridges with residents for a particular initiative, as Shaw mentions: “If a council knocks on someone’s door,

ROOTED IN THE COMMUNITY: BIRMINGHAM TREEPEOPLE

A further example of community-driven urban forestry engagement comes from Birmingham TreePeople (BTP). This charity has pioneered a model of grassroots tree stewardship that combines advocacy, arboriculture training and municipal tree management. Matt Cox, the operations manager for the charity, shared his organisation’s learning on how communities can take a more active role in nurturing and expanding green spaces in built environments. Cox begins by outlining BTP’s

the person opening the door might have preconceived ideas. But we are able to be a kind of interface, who can get a bit more of a response out of the community, and act as a bridge between parties to generate local buy-in for planting.”

That being said, community engagement has usually not been an issue for the not-for-profit once the benefits from street or park planting have been clarified and concerns over root damage or leaf litter have been addressed. Beyond highlighting the long-term environmental benefits, Shaw notes that community support for street planting has also been encouraged by a very British obsession – rising house prices. Trees for Streets, a sponsorship scheme co-founded by Trees for Cities and civic innovator Start with Local, has highlighted evidence from the US showing that properties on tree-lined streets command up to 18% higher value than comparable areas. Shaw reflects: “It is almost unfortunate sometimes because we know the various ecological benefits that come from trees, that to occasionally get people over the line is property prices. But people have their views of street trees, and as an advocate, you need to listen to their position and propose how to navigate it.”Find out more at treesforcities.org

THE MAPPING DATA IS USEFUL IN COMMUNICATING WITH LOTS OF DIFFERENT AUDIENCES AND LOTS OF DIFFERENT STAKEHOLDERS

MATT COX, BIRMINGHAM TREEPEOPLE

organisational and delivery structure, as well as the multiple levels of participation by volunteers. “We have occasional volunteers that lend a hand at planting events. But there would be no expectation that those people would be responsible for pruning maintenance or even digging the hole without guidance from someone who is trained. Then, we have members of staff leading the sessions, usually with someone from the council’s

woodland team. We also have the urban forest and specialist volunteers, which is the next stage of involvement.” He continues to add that these volunteers are either experienced members or have received in-house Level 2 arboriculture training. Additionally, the charity pays expenses for street tree surveyors who observe and map newly planted street trees, examining them during their establishment phase to identify pests, diseases, accidental damage and vandalism. On a more positive note, he says, the surveying team has also recorded local residents planting flower gardens around planting sites or mulching the ground around a tree’s roots.

In a similar way to what Shaw cited about the experience of Trees for Cities,

MATT COX

BIRMINGHAM TREE PEOPLE

Cox comments that there may be occasions where local community members are apprehensive about trees being planted on their street or are actively resistant. However, he reports that in the vast majority of cases, residents are enthusiastic about the return of trees to their area, with some taking on responsibility for caring for the new sapling. These positive anecdotal findings are in keeping with research from across Defra’s agencies, which has indicated that the covid19 pandemic increased the saliency of community green spaces and nature in the public consciousness due to health restrictions.

A 2022 People and Nature

that already care about tree planting, environmental justice and the local community”, says Cox. Then, BTP conducts a public consultation with the interested parties to gather interest for the project and involve them in the decisionmaking process.

Survey found that nearly half of adults report spending more time outdoors than before the pandemic. Moreover, 68% of those surveyed told researchers they were taking more time to notice and engage with nature. It is clear, therefore, that there is an increased public appetite for urban greening in recent years.

Planting trees, cultivating connections

Again, like Trees for Cities, community engagement begins with “finding groups

Cox adds that the Tree Equity Score and TreePlotter maps are effective at this stage in engaging local groups and residents.

“You can showcase whole neighbourhoods where there are no street trees at all. And then it’s about asking the community: ‘Why do you think this is?’ And some people might say, ‘There used to be trees, and they were chopped down,’ or ‘It’s the narrow pavements’. I think the mapping data is useful in communicating with lots of different audiences and lots of different stakeholders.”

Nevertheless, in response to a question about advice for any organisation looking to replicate BTP’s model, Cox replies that long-term investment is fundamental.

“From a community perspective, you can’t just plant a tree and claim that everything is inherently better or that the community’s problems are solved. An organisation has to show that they’re willing to invest in a community long term. That is what makes a real difference.” This means committing to tree aftercare until establishment, including watering and maintenance, to ensure long-term survival.

WHO ARE BIRMINGHAM TREEPEOPLE?

In 2016, the organisation began as a Birmingham City Council initiative, although it later reformed as a volunteer-led group and became a charity in 2020. It was awarded funding from the National Lottery Community Fund in 2024, which enabled it to transition from a volunteer-led organisation to an employee-led charity with a board of trustees. Since its founding, the charity has delivered eighty free training sessions, and volunteers have surveyed over three thousand newly planted street trees across Birmingham and provided Level 2 arboriculture courses to fourteen qualified practitioners. Additionally, in just two seasons, they planted more than two-hundred trees, with a mortality rate of around 2%. Furthermore, the organisation has supported Birmingham City Council in achieving Tree City of the World status for the last six years. Find out more at: birminghamtreepeople.org.uk

Planting a legacy

For an industry that sometimes struggles to articulate its role in the political agenda and the budgets of national and regional governments, it is clear that arb, while often overlooked, is essential to sowing resilience in years to come. The Victorians left a lasting legacy of urban trees, distinctly evident across central London. Today’s twenty-first-century arborists could also create an equally enduring heritage – trees which offer ecological and microclimate benefits for multiple generations. Moreover, as Trees for Cities and Birmingham TreePeople demonstrate, in the here and now, urban forestry has the potential to unite communities and transform landscapes.

KATY HAWKINS, COMMUNITY LEAD

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CHAINSAW MAINTENANCE: THE LONG-TERM BENEFITS OF UPKEEP

ARE YOU SUCCESSIVELY BURNING THROUGH CHAINSAWS? AUTHOR OF ‘THE CHAINSAW MANUAL’ SERIES, DAVID DANIEL , BREAKS DOWN HOW YOU CAN MAKE YOURS LAST

An NPTC and Lantra instructor with twentysix years’ experience, David Daniel has distilled his expertise into a book guide series to assist students with their chainsaw maintenance and cross-cutting training. In conversation with Pro Arb Magazine, he uses that knowledge to diagnose the habitual maintenance errors professionals are making and expounds on how they can keep their machinery running longer.

SPENDING 15 TO 20 MINUTES CLEANING THE BAR AND AIR FILTER, SHARPENING THE CHAIN AT THE VERY LEAST INCREASES THE LIFE OF YOUR SAW AND MAKES YOUR JOB SO MUCH EASIER

The importance of regular chainsaw maintenance

Daniel starts by explaining that the main recurring issue he found was that

experienced professionals often neglect basic upkeep. Many workers finish their jobs and simply store their saws without cleaning, sharpening or inspecting them. The outcome of this practice is that the next day or later down the line, they encounter problems – blunt chains, overheating or mechanical failures –without realising these issues stem from poor maintenance habits.

“People are literally not maintaining their equipment; they are not sharpening their blades at all. This makes your job one hundred times harder: the chainsaw overheats, the bar and the sprocket wear down. Spending 15 to 20 minutes cleaning the bar and air filter, sharpening the chain at the very least increases the life of your saw and makes your job so much easier,” he says.

Essential routine maintenance tasks

In more detail, Daniel comments the first critical task in chainsaw maintenance is sharpening the chain. Frequently, professionals skip sharpening due to time restraints or wanting to go home after a job’s completion, but a blunt chain forces the saw to work harder, leading to overheating and accelerating wear. On the other hand, a properly maintained chain cuts more efficiently, reducing the strain on the engine and operator. He adds: “The most common thing people do is they just grab any file out of the box and just start sharpening. Most people know if they’ve been on a course, that you need a file guide, and then you file in and out towards the working corner. But the issue is a lot of

DAVID DANIEL

arborists don’t know what they’re trying to achieve – they don’t know why and what they’re trying to create.”

Daniel explains that using the correct, unblunted file size and guide ensures proper sharpening angles. “Each cutter has a hook, and you need that hook to be there along with a nice, sharp working corner; otherwise, it will not cut.” He continues that a rusty or blunt file is insufficient to sharpen

EACH CUTTER HAS A HOOK, AND YOU NEED THAT HOOK TO BE THERE ALONG WITH A NICE, SHARP WORKING CORNER; OTHERWISE, IT WILL NOT CUT

the chain correctly; it can contribute to undesirable cutting results. For example, if the user has sharpened all the left-hand teeth slightly longer and at a somewhat different angle than the right-hand teeth due to a bad sharpening technique, “you are going to cut like a banana, you are taking more timber from one side of the saw.” Although more than just causing cutting problems, over a period of time, it will wear the bottom of the chain, which sits

on the rail. “And then, because the chain goes around the bar, it wears it down – the rails become uneven. So, you have to throw away the chain and continue the cycle all over again.”

Next, Daniel highlights the importance of cleaning the guide bar. Debris accumulates in the bar groove, pushing the chain out

of alignment. An unmaintained bar also restricts oil flow, causing the nose sprocket to overheat and wear prematurely. Operators should wipe down the bar and check for discolouration and signs of “blueing,” which indicate overheating and excessive wear.

Inspecting the air filter is another key step, Daniel mentions. A clogged filter reduces engine performance, so it should be cleaned regularly and replaced if it is damaged. Finally, checking the drive sprocket is crucial. “The drive sprocket actually directs the chain around. Therefore, this little piece is critical; most people don’t replace it often enough. If you don’t, it just starts to wear down your chain and, in turn, affect your bar,” says Daniel. He further recommends replacing the sprocket every two to three chains or when it shows 0.5mm of wear.

vibration and consequently protects the operator’s longterm health.

Similarly, a poorly maintained chain increases kickback, Daniel warns.

Common maintenance mistakes and safety considerations

Daniel stresses that running a weak fuel mix is a commonplace error he has seen. Two-stroke engines require a precise oilto-fuel ratio; therefore, a weak mix causes insufficient lubrication, leading to engine seizure. Additionally, he continues, improper chain tension – either too loose or too tight – can cause derailment or excessive wear. As a result, Daniel advises that arborists adjust tension according to the manufacturer’s guidelines to avoid these issues.

In terms of health and safety risks, conditions such as Hand-Arm Vibration Syndrome are another concern professionals should keep a close eye on. Daniel reports that prolonged use of poorly maintained saws increases vibration exposure, leading to nerve damage, often referred to as “white finger.” Proper maintenance reduces

A sharp, welltensioned chain reduces this danger – one of the deadliest risks of chainsaw operations. Furthermore, to cut safely, he adds, operators should never position themselves directly in front of the saw, they should always stand to the side. Whilst this is how chainsaw use is taught, Daniel mentions that he too often witnesses professionals falling into dangerous habits.

Ensuring long-term equipment performance

From his experience, Daniel states that proper chainsaw maintenance is not only about extending the tool’s lifespan, although he notes he has a twenty-six-year-old working saw, it’s about safety, efficiency and overall cost savings. By dedicating a few minutes daily to sharpening, cleaning and inspecting their saws, professionals can prevent major issues, reduce downtime and work more safely. Whether using petrol or electric models, the principles of good maintenance remain the same: attention to detail, regular care and a commitment to best practices. Investing time in maintenance today ensures reliable performance tomorrow.

For more information, visit: chainsawmanual.com

MASS MORTALITY OF BE PREVENTED? BRITAIN’S URBAN GREEN INFRASTRUCTURE CAN THE

KEVIN MARTIN, KEW’S HEAD ARBORICULTURE RESEARCHER WARNS BRITAIN’S URBAN TREES FACE MASS DIE-OFFS UNLESS PLANTING STRATEGIES SHIFT TO CLIMATERESILIENT SPECIES

As climate change accelerates, over the last three decades, shifting weather patterns have become increasingly noticeable – with wetter autumns, hotter summers and more prolonged droughts. By the end of the century, the average temperature of heat-absorbing UK cities is expected to increase dramatically. For instance, London is projected to rise from 10.8°C to 14.9°C, a fourdegree shift

that will drastically alter the environmental conditions of established urban trees.

Yet, despite the progressively more looming presence of climate change, many tree-planting and green infrastructure initiatives are selecting species based on current and historic climates rather than future projections. This is the finding of Kevin Martin, head of tree collections at Kew Gardens. His research into the survivability of native trees to the changing climate suggests that this oversight will lead to mass tree die-off, wasted resources and a loss of green infrastructure on an unprecedented scale, just when it is needed most.

THE PROBLEM: Trees adapted to Britain’s climate today may not survive tomorrow Martin comments that London is projected to have an annual weather pattern resembling that of semi-arid regions, similar to the current climates of the steppes of Eastern Europe and Central Asia. Meanwhile, precipitation levels are expected to remain stable at around 600mm per year, far below the 1,000mm needed to compensate for increased evaporation and plant water demand.

“We are already seeing high mortality in

species like English Oak (Quercus robur) due to drought stress. The trees we plant today will only be young adults in 70 years, so we need to ensure today they have the genetic traits to withstand future conditions,” he adds.

THE SOLUTION:

Assisted migration and seed sourcing

Using climate models and species distribution data, Martin is able to identify trees already adapted to the predicted climate of a city like London. Once identified, the plan is to select seeds from regions where a specimen has evolved to survive in hotter, drier conditions. For example, what we call English oak grows across a vast range of climates, from Ireland to Azerbaijan. Nevertheless, oak trees from Azerbaijan’s arid climate have smaller leaves, thicker bark and more efficient water transport systems, traits that make them far more drought resistant than their UK counterparts.

WHAT WE NEED TO LOOK AT IS ESSENTIALLY ASSISTED MIGRATION. WE NEED TO SELECT SEEDS BETTER SUITED TO THE ENVIRONMENT OF 2100

He explains: “Taxonomically, they’re the same species, but the Azerbaijani oaks have a genetic memory of drought. If we look at the data, we are currently sitting right in the middle of the environmental observation point for oak. However, by 2090, as a result of climate change, cities like London will have moved to the outlier observation point for the species – on the very edge of its range. Therefore, what we need to look at is essentially assisted migration. We need to select seeds better suited to the environment of 2100.”

While his research indicates that English oak will be particularly affected by water pressures, Martin emphasises that a whole host of native species will be and are being affected by the pace of climate change.

At Kew Gardens, London’s transition from temperate to semi-arid conditions and its effect on species resilience is being observed in real time. Notably, Martin mentions that some of the Royal Botanic Gardens’ healthiest and largest specimens include Persian ironwood (Parrotia persica) and chestnut-leaved oak (Quercus castaneifolia). These trees were originally collected from the Caucasus region during the Victorian era and are now demonstrating greater climate adaptability than native species, which are struggling with the drier conditions.

Overhauling urban green infrastructure and nursery planting strategies

Despite ambitious regional and national targets for tree planting and canopy expansion, Martin observes that there is often insufficient attention given to the functional role of trees in specific urban contexts. For example, street trees are frequently planted without fully considering their ability to provide shade and cooling.

“We need larger trees that can offer effective shade,” he explains. “But these trees must also be able to thrive during drought conditions to deliver the cooling benefits of evapotranspiration. If they aren’t growing, they’re not fulfilling that role.”

Martin suggests that gaps in strategic planning for green infrastructure are compounded by a lack of market coordination. Even when evidence indicates a species may not be well-suited to future conditions or community needs, traditional species still dominate urban tree planting schemes and nursery offerings. This, he argues, reflects a broader disconnect between policy development, nursery

production and implementation on the ground. “Nurseries say they don’t grow climate-resilient trees because there’s no demand, while tree officers say they don’t ask for them because nurseries don’t supply them. It becomes a circular challenge.”

He notes that historical preferences continue to shape present-day planting choices. “Our planting palette has long been influenced by Victorian-era preferences, which favoured ornamental species from places like China and Japan,” remarks Martin. “It’s rare to find a British garden without cherries, magnolias, camellias, or rhododendrons. But looking ahead, we need to rethink our priorities from visual appeal to long-term resilience. That shift in perspective will be essential across the sector.”

Martin concludes that broader awareness and cultural change will be necessary. “We’ll need the public to recognise that many iconic plants from traditional British gardens may struggle to survive as moisture levels decline. Policymakers, landscapers and nursery owners need to understand and prepare for these changes if we’re to create sustainable green spaces for the future.”

Urgent need to turn around trajectory

When asked about the timeline for having an actionable influence on the quality of the tree species present in the coming decades, Martin references the increasing frequency of severe droughts. “Everyone mentions the 1976 drought; however, that once-in-alifetime drought is reoccurring every three years. So, there is an urgency to try and get these better-suited species planted now, to get them in the landscape and provide that green infrastructure for the next generation.”

OAK TREES ADAPTED

As alkylate petrol pioneers since 1988, Aspen ensures a safer and healthier working environment.

Available for both two and four-stroke engines, our ethanol free fuel is perfectly suited for professionals – offering a cleaner burning fuel which also improves the performance of your machinery.

www.aspenfuel.co.uk

REACHING

The ECHO DCS-2500T top handle 56V battery chainsaw has been built from the ground up for the professional arborist. With a cutting performance on a par with petrol equivalent machines, long run times and quick charge times you’ll power through even the toughest of jobs. Visit: www.echo-tools.co.uk

ARBORTEC’S TAILORED, INDIVIDUALISED KIT

TIFFANY SMITH

SAFETY ISN’T UNIVERSAL, ARBORTEC CRAFTS TAILORED CHAINSAW TROUSERS FOR ARBORISTS, ENSURING PRECISION FIT, ENHANCED PROTECTION, AND SELF-EXPRESSION THROUGH INNOVATIVE, GENDER-INCLUSIVE DESIGNS

In arboriculture, the severity of an accident hinges on multiple factors: the inherent risk of the job, the protective measures implemented in response and the failsafe equipment used by the professional. Every detail – from the worksite conditions to the safeguards employed – can shape the difference between a near-miss and a lifealtering incident.

Nevertheless, for too long, the industry has relied on generic, unisex, or exclusively male-sized protective gear, designed around off-the-shelf size standardisations. The truth, however, is that one size does not fit all, especially when it comes to protective workwear, such as chainsaw trousers. Enter Arbortec Forestwear, an innovator in chainsaw protective apparel. For over thirty years, the manufacturer has been transforming the way arborists approach their workwear by insisting that protective equipment should be as unique as the people wearing it. To explore

ONE SIZE DOES NOT FIT ALL WHEN IT COMES TO SAFETY

why every tree surgeon should make high-quality, custom-fit clothing a non-negotiable priority, Pro Arb spoke with Tiffany Smith, Arbortec’s quality assurance manager, and Hansel Brothers head of product development and design.

Why made-to-measure and self-expressive gear matters Smith explains that quality chainsaw trousers are fundamentally not only about compliance with European safety standards but are also about functionality. If protective gear does not fit appropriately in the right spots, it can leave workers vulnerable to injury. She comments: “When you are designing a chainsaw trouser, where the seams are is very specific to where they should fall on your body. For example, if a person put on a pair of trousers that were too tight, say they were wearing a small when they should be wearing a medium, the seams would swing forward. This would mean they would not be protected in places where they should be, leaving certain areas

HANSEL BROTHERS

ARBORTEC’S WOMEN’S CHAINSAW TROUSER COLLECTION

Arbortec’s women’s chainsaw trousers combine protective features with ergonomic design for forestry and arboriculture work. The Breatheflex pro range incorporates lightweight, breathable materials with a multi-layered chainsaw shield system, engineered to meet safety standards during extended wear. The lineup includes two primary models. The AT4070(F) (Design C) provides complete leg protection, while the AT4060(F) (Design A) safeguards only the front of the legs. Both trousers carry a Class 1 safety rating, capable of stopping a chainsaw operating at 20 m/s. Reinforced with Kevlar to prevent tearing and featuring elasticated panels for mobility, the designs accommodate climbing and strenuous activity. Available in sizes 6-8 to 18-20 with leg heights of short, reg and tall, the trousers come in two colour variants: black and high visibility orange.

vulnerable to accidents.”

Likewise, to wearing kit that is too small or too large, women in arboriculture have long struggled with limited custom workwear, mainly relying on kit designed for male body shapes, leading to compromised safety standards. “For the past five years, we have sold a women’s fit but this trouser is based on a hipster trouser which sits low on the hips. The new women’s chainsaw trouser sits more on the ‘true’ waist, has hip shaping, narrower waist, more room in the thigh and has a slightly slimmer fit down the leg, although still sitting over the boot nicely. The feedback we have received from women who have tried our latest prototype has been very positive. Many have reported that they have never tried on a chainsaw trouser that has fitted quite like a women’s trouser should,” says Smith.

On one hand, developing women’s gear is about gender inclusivity – potentially playing a small part in encouraging women to enter the field, as when kit is designed with their needs and body types in mind, a significant barrier to entry is removed. On the other hand, as Brothers highlights, the women’s tailored range is a part of a much bigger picture which drives Arbortec’s product design,

THE FEEDBACK WE HAVE RECEIVED FROM WOMEN WHO HAVE TRIED OUR LATEST PROTOTYPE HAS BEEN VERY POSITIVE

namely comfort, safety and individualism. One way Arbortec has facilitated that individualism across the board has been through colour, design and self-expression. Brothers states: “At Arbortec, we take great pride in bringing colour to the industry. When we first started out, it was all very boring – just orange and dark green. Consequently, we were the first ones to bring out the lime green trousers, and from there, we came out with every colour you can think of. Then, we took it one step further and started printing designs, as well as customisable designs, for

larger commercial customers. For our customers, having a greater variety of colours and customisable options allows them to express themselves and show it is not just a job, not just going to work.”

AT ARBORTEC, WE TAKE GREAT PRIDE

IN

BRINGING

COLOUR TO THE INDUSTRY

Innovation and a commitment to learning at the core of design Brothers and Smith say that the company’s team is always pushing for innovation, listening to feedback from the industry and working on new products. “Soon we will open our Arbortec Innovation Centre. Here, we take our customer feedback and test everything in the lab, where we have a chainsaw test machine, water resistance tester, light box and footwear tester,” says Smith. “I think we have one of the best facilities in the industry, definitely in the country. Here we can be really experimental and try and test every item in a similar way as would happen on the job.” Likewise, Brothers echoed a similar sentiment: “It is all about innovation at Arbortec – for existing products and those in development. We are always looking beyond, having conversations with our customers and thinking what would be good for the industry.”

ARBORTEC’S DESIGN-ORIENTED RANGE

Arbortec has introduced camouflage-patterned chainsaw trousers to its professional workwear line. The Breatheflex Pro Realtree trousers combine technical safety features with outdoorinspired designs, available in brown, orange and lime camouflage prints. Meeting EN11393-2:2019 standards, these Class 1-rated (20 m/s) trousers provide front-leg protection (Design A) while maintaining the technical specifications of Arbortec’s existing Breatheflex Pro range. The design incorporates Kevlar reinforcement in high-wear areas, abrasion-resistant stitching and ventilation zips on the rear legs. Practical features include downward-facing zippers compatible with climbing harnesses, reinforced ankle cuffs and adjustable waistbands. The trousers also offer utility pockets with dust-resistant zippers. Manufactured at Arbortec’s own facilities, the collection targets professional arborists and agricultural workers seeking both safety compliance and aesthetic appeal.

For more information visit: arbortec.com

BEYOND COMPLIANCE:

HOW OUTWEAR AND PROTOS ARE RAISING THE BAR FOR PROFESSIONAL PROTECTIVE CLOTHING

OUTWEAR’S PARTNERSHIP WITH PROTOS IS PIONEERING THE NEXT GENERATION OF PPE BY INTEGRATING SAFETY SYSTEMS, CRASH-ABSORBING TECHNOLOGY AND FORM-FITTING EYEWEAR TO MEET THE MOST DEMANDING STANDARDS OF 2025

Founded in 2018, Outwear is dedicated to equipping professional outdoor workers and enthusiasts with high-quality PPE and clothing. Andrew Hunter, managing director at Outwear, comments that his company’s ethos is premium quality alongside comfort and safety. “Our five exclusive brands don’t sacrifice quality when it comes to comfort and safety. We spend a lot of time with the brands, at their headquarters and manufacturing facilities across Europe, learning about the products and values behind the brands, to be able to share this knowledge with our retailers and customers,” he adds.

Protos helmets: the gold standard in customisable head protection

One of the five brands Outwear distributes for is Protos Integral, an inventor and manufacturer of integrated safety helmets tailored to the needs of the arboriculture and forestry industries. Hunter spells out that what sets the

PROTOS INTEGRAL ARBORIST HELMETS

Retailing at around £200, the Protos Integral Arborist helmet comes in a range of vibrant, colourful models that meet EN 12492 safety standards. The product incorporates a Maclip chin strap and Koroyd Crash Absorber technology for impact protection. Additionally, the helmet features a 20-point adjustment system for a secure fit –head circumference: 54-62cm – and includes a neck cradle for added stability. Ventilation is adjustable via a sliding mechanism, while Klima Air padding manages moisture. The visor provides wide visibility, and the modular design allows accessory integration. Hearing protection is rated at SNR 26dB, the recommended level for working with chainsaws by the Health and Safety Executive. Protos recommendations include shell replacement every five years from production date and regular cleaning of support components, with replacement suggested every two to three years under daily use conditions.

Protos helmet range apart from other products on the market is its unique design. He says: “All components of the helmet are housed within the shell – be that a visor, ear defenders, neck protection and chin strap – reducing snag risks in forestry or construction environments.”

“Additionally, rather than adapting existing rock climbing or industrial helmets by adding on ear defenders and visors, Protos’ owner Anton Pfanner designed his helmet to the job specifications of arborists,” Hunter explains. This professional-grade tailoring is evident in features like the Crash Absorber system, exclusive to Protos’ arborist and climber models, which actively dissipates impact energy during falls. The helmet’s intelligent design also extends to its fully integrated modular ecosystem, where specialised components, such as Bluetooth communication systems and task lighting, aren’t afterthoughts but purpose-built elements. As Hunter succinctly puts it, Protos’ helmets can be boiled down to “integration, integration, integration,” an attitude realised through interior-mounted accessories that ensure all components work together symbiotically. This cohesive system approach, he adds, means every element, from hearing protection to visors, is engineered to function as a unified safety solution rather than a jumbled, mismatched collection of add-ons.

The

new Protos

SB 1–4 EVO Safety Glasses

In July, Protos and Outwear introduced an updated model of its safety glasses, the SB 1–4 EVO, made to meet the latest international safety standard,

EN ISO 16321:2002. Replacing EN 166:2001, the new certification by the International Organisation for Standardisation on safety eyewear is due to come into force in the UK and EU on 11 November 2025. Overall, the SB 1–4 EVO model will demand high levels of protection in terms of head form fit and debris impact resistance. Other key features of the Protos Safety Glasses SB 1–4 EVO include an expanded protection area, an ergonomic nose bridge fit and clear vision. The glasses are available in clear, yellow, amber and mirror finishes and retail at £42.

The role of comfort in safety compliance A common problem with PPE is that uncomfortable gear gets removed or adjusted so it is worn unsafely, putting workers at risk. As a result, Hunter states that comfort plays a “crucial role” in the design of protective gear supplied by Outwear. “Of course, equipment must meet certification standards, but it is also essential for it to be pleasant to wear for long periods of time, so that workers are fully protected all day long.”

There is compelling evidence showing that comfortable PPE leads to reduced fatigue, lower injury risk and increased productivity. Furthermore, surveys across industries show that discomfort is one of the main reasons workers avoid wearing protective equipment. A 2025 Alsico study found that 47% of workers would wear the required PPE more frequently if it were more comfortable.

HOW WILL THE EN ISO 16321 1:2022 CERTIFICATION RAISE THE BAR FOR PROTECTIVE ARB EYEWEAR?

“The new rule determines that safety glasses must fit better, be stronger and offer clearer vision. Instead of just ‘small’, ‘medium’ or ‘large’ sizes, it now uses six different head shapes, so glasses hug a greater range of faces more comfortably,” states Hunter. Furthermore, he adds, tougher impact and stricter optical tests mean that there will be higher international safety standards regarding impact resistance, peripheral visibility and light transmission. Supplementary safety features include clearer labelling. Safety eyewear manufacturers will be required to prominently indicate to customers whether the product protects against UV, glare, and signal colours, as well as optional extras such as anti-fog, scratch resistance and chemical resistance.

With safety regulations becoming increasingly stringent, PPE must advance beyond minimum compliance to address real-world usability. Industry research confirms that comfort has a significant influence on worker adherence to safety protocols. Through their partnership, Outwear and Protos are addressing that challenge by combining certified protection with ergonomic innovations, demonstrating how next-generation PPE can balance regulatory requirements with the needs of the wearer.

Accounting for this fact, Protos’ helmet designs include material advancements, such as the Koroyd honeycomb crash absorber cores and breathable replaceable padding. This delivers comfort without compromising certified protection. Additionally, Protos helmets are lighter than traditional helmets, offering a breathable fit and hygienic components, while meeting impact standards such as EN 12492. For more, visit: protos-integral.co.uk

FBOBCAT’S VERSATILE SKID STEER ATTACHMENTS

EMPOWERING ARBORISTS WITH PRECISION

BOBCAT’S LOADER ATTACHMENTS HELP ARBORISTS WORK FASTER, SAFER AND GREENER. KATINKA KINCSES BREAKS DOWN THE TECH BEHIND THE TOOLS

or arborists, efficiency, precision and safety are paramount when tackling demanding tasks, such as stump grinding, log handling and brush clearing. Bobcat – a leading manufacturer of compact machinery –has engineered a robust lineup of skid steer attachments designed to maximise job productivity while minimising surrounding environmental impact. Katinka Kincses, Bobcat’s product manager for attachments and loaders, shares insights into how the company’s products are helping arborists work smarter in urban and wooded areas.

One machine, multiple applications

Bobcat’s loaders – particularly its Compact Track Loaders (CTLs) and skid steers – are designed for versatility, allowing arborists to handle multiple

tasks with a single machine, says Kincses. By swapping attachments, e.g., the Stump Grinder, Flail Cutter, ‘Brushcat’ mulcher and Forestry Cutter, operators can transition between jobs with limited downtime. She

ONE MACHINE, ENDLESS JOBS AND A WHOLE LOT OF BANG FOR YOUR BUCK

adds: “One machine, endless jobs and a whole lot of bang for your buck.”

CTLs, in particular, offer advantages in sensitive or uneven terrain, she explains. Their low ground pressure reduces soil compaction, while their tracked design provides stability on slopes and minimises turf damage. Bobcat’s R-Series enhances operator comfort with climate control and

noise insulations, “making sure your days stays smooth, quiet and comfortable.”

Balancing power and environmental care

“Our attachments are designed to limit soil compaction and protect surrounding plants and trees.” Doing the tough work with a light touch, she continues, Bobcat’s machinery is designed to get the job done, without sacrificing precision and with an eye on the local environment.

For example, the Flail and Forestry Cutters are optimised to account for the surrounding landscape. The Forestry Cutter attachment’s spiral tooth pattern ensure only one tooth engages at a time, reducing horsepower demand while still efficiently processing trees into mulch. This mulch can then be mixed with topsoil, and decompose naturally, eliminating haul-away waste.

Kincses adds: “Paired with the manoeuvrability of a CTL, tools like the Flail Cutter and Forestry Cutter are a go-to choice for land clearing, invasive species control and green space maintenance. CTLs offer low ground pressure and precise handling, letting operators navigate tight areas and terrain without tearing the ground.”

Innovation and safety

The Bob-Tach system, a Bobcat invention that Kincses reports has become an industry standard, allows for quick, tool-free attachment changes. It is a mounting system utilising wedges which allows operators to switch attachments without leaving the cab. She adds that the process of switching attachments is further streamlined by the Quick Hitch system and Attachment Control Device (ACD) systems, which automatically recognises attachments and adjusts hydraulic settings for optimal performance.

“ACD uses an electric connection to automatically recognise the attachment, apply the correct hydraulic flow settings and integrate all controls directly into the loader’s fingertip control joystick. It results in a faster transition, reduced setup time and optimal performance. But of course, speed is

STUMP GRINDER

nothing without safety.”

Bobcat’s Forestry Kit includes reinforced polycarbonate windows, radiator debris screens and rollover protection features competitors often omit. “Competitors often do not provide our level of protection, some even restrict operating height instead,” Kincses notes. “But let’s be honest: not many trees stop growing at 50 cm.”

BOBCAT DEMO DAYS

screens and guards, checking filters and greasing pivot points. “Of course, a clean machine performs better,” she says.

TRUST THE MACHINE, TAKE THE TIME TO TRAIN AND YOU WILL BE READY FOR ANYTHING THE FOREST THROWS AT YOU

Maintenance and cleaning

Forestry attachments face wear from wood chips, dirt and heavy workloads. Bobcat seeks to address this in its skid steers and other loaders with optional kits and upgrades, such as reversible cooling fans that expel debris from critical components and the seal kits that help keep mud and plant out of sensitive areas.

Though Kincses stresses maintenance is still essential – removing dust, cleaning

“Ultimately, at the end of the day, Bobcat machines are built to take a beating, but they’ll go the distance a whole lot longer if you give them a little TLC every job.”

Training for new operators

Another tip Kincses includes is for arborists new to skid steers or other loaders to read the operating manual as the first line of defence. Although Bobcat’s CTLs, like the T86 model (105 hp, 1.7-ton capacity), simplify the learning curve with intuitive controls and ACD integration. “You only have to learn one machine. Thanks to smart features, your loader automatically recognises the attachment. So, if you’re getting started, trust the machine, take the time to train and you will be ready for anything the forest throws at you.”

BOBCAT’S LOADER ATTACHMENTS

WOOD CHIPPER FORESTRY CUTTER

Bobcat’s Stump Grinder attachment processes tree stumps into mulch, mounting to compatible carriers for precise positioning in tight spaces. Its 90-degree operator-facing design maintains visibility comparable to pull-behind models. Suitable for landscapers and arborists, the attachment delivers consistent performance, even with high-flow hydraulic systems, removing stumps without secondary equipment.

This attachment processes branches and small trees, reducing material volume by approximately 90%. Unlike tow-behind models, it can be transported to confined areas when mounted on compatible loaders. The unit includes a hydraulic feed mechanism that automatically advances material at a controlled rate during operation.

The Forestry Cutter processes trees and brush into mulch, capable of handling material from ground level to overhead limbs. Its spiral tooth design engages individual teeth sequentially, reducing power requirements. Double-tipped carbide teeth cut both hard and soft woods while maintaining durability. The attachment includes operator-facing controls and can operate below grade to process mulch into the soil.

BATTERY-POWERED TOOLS ARE RESHAPING ARB – BUT THE QUESTION REMAINS, CAN THEY CURRENTLY MATCH PETROL’S POWER?

IS THE INDUSTRY READY FOR THE GREEN ARBORICULTURE SWITCH?

As sustainability efforts grow, many industries are moving from petrol-powered tools to battery-operated options, and arboriculture is no exception. Companies are exploring the use of various equipment, such as electric chainsaws, pole saws and woodchippers, to reduce emissions and noise pollution. Pro Arb spoke with leading arb businesses about their experiences with the technology and the green transition, as well as top manufacturers, to identify innovative products and the future direction of battery-powered equipment.

BEECHWOOD TREES & LANDSCAPES: ACCOUNT FOR OPERATIONAL LOGISTICS AND CULTURAL RESISTANCE

Managing director of Beechwood Trees & Landscapes, Simon Rotheram, maintains that while the arboriculture industry is making steady progress toward sustainability, significant hurdles remain before a full green transition is achieved. In his company’s experience, battery-powered equipment is becoming operationally viable, but there are functional challenges and cultural resistance to consider. Rotheram notes that his company aims for net-zero emissions by 2030, having integrated hybrid and electric fleets and replaced petrol-powered tools. However, supply chain issues, particularly with battery and charger availability, have disrupted operations. Rotheram remarks: “Currently, for high-output work, such as felling or dismantling large trees, the runtime and recharge logistics still tip the balance in favour of petrol. Though, for many general operations, battery tools are now a viable first choice.”

He adds that one of the more surprising and overlooked challenges in battery-powered adoption has been “cultural.” He contends that there is “a strong legacy mindset around petrol tools being more powerful or ‘professional.’” As a result, part of Beechwood’s transition has involved winning professionals over to the new technology through performance trials. Rotheram comments: “Workforce training is essential too. Battery systems may appear simpler but require careful handling, maintenance and charging discipline to maximise lifespan and safety, especially in mobile teams.”

BATTERY SYSTEMS MAY APPEAR SIMPLER BUT REQUIRE CAREFUL HANDLING, MAINTENANCE AND CHARGING DISCIPLINE TO MAXIMISE LIFESPAN AND SAFETY

For businesses with budget constraints, he recommends directors start small and view battery-powered equipment as an investment. Rotheram advises: “Do not view a battery saw and a stack of batteries as a single-item cost. Instead, think of the batteries and chargers as your fuel investment over the next few years. By spreading this cost across your jobs, the same way you would with petrol, it becomes a much more manageable and justifiable investment.”

HUSQVARNA

GLENDALE: THINK ABOUT ADAPTATIONS IN SAFETY EQUIPMENT AND CUTTING PERFORMANCE

Head of arboriculture at Glendale, Dave McCaffrey, mentions that from his experience, one of the primary learning curves with battery-powered chainsaws is the different feel compared to petrol saws. He comments that arborists are accustomed to the cutting performance of the petrol models, where the user pushes the saw through the wood. In contrast, electric saws often require a different technique – letting the saw “feed itself through” the log. This requires retraining muscle memory and adjusting cutting habits.

McCaffrey adds that an often-overlooked consideration with electric equipment is the different safety procedures required. He explains that many battery-powered models have higher chain speeds than patrol saws – sometimes even reaching 30 meters per second (m/s) compared to the typical 20–24 m/s of petrol equivalents. However, most chainsaw protective clothing is only rated for Class 1 (up to 20 m/s) or Class 2 (up to 24 m/s) protection. As a result, when transitioning to electric, professionals should take into account what chainsaw

HUSQVARNA: BATTERY POWER GAINS GROUND IN ARBORICULTURE AS TECHNOLOGY EVOLVES

Head of business unit professional for Husqvarna UK, Jonathan Snowball, reflects that the shift towards battery-powered equipment in arb has certainly accelerated over the past decade, with manufacturers expanding their portfolio to include highperforming blowers, hedge trimmers, chainsaws and brush cutters. He mentions: “The technology has matured to the point where, in many cases, battery tools can now match the performance of their petrol counterparts – particularly in the handheld segment.

THE TECHNOLOGY HAS MATURED TO THE POINT WHERE, IN MANY CASES, BATTERY TOOLS CAN NOW MATCH THE PERFORMANCE OF THEIR PETROL COUNTERPARTS

Our 500 series range for professionals is now very broad, which reflects the growing demand and capability of battery solutions.”

Despite progress, Snowball acknowledges some businesses remain hesitant to transition fully to battery power. But he argues that the industry is overall increasingly adapting to greener solutions. “With Husqvarna, you can maintain a mixed

protective clothing is sufficient to operate the equipment safely. Aside from protective equipment, he says another safety concern is complacency. “Petrol chainsaws are loud, providing constant auditory feedback that reminds the users of the tool’s danger. Electric saws, while quieter, may lead to overconfidence, increasing the risk of accidents.”

PETROL CHAINSAWS ARE LOUD, PROVIDING CONSTANT AUDITORY FEEDBACK THAT REMINDS THE USERS OF THE TOOL’S DANGER

Based on his company’s experience, battery-powered equipment also requires more frequent maintenance because dust can block vents and lead to overheating and shutdown. Consequently, McCaffrey recommends that organisations transitioning to battery-powered arborist equipment take a gradual approach: begin with ancillary tools, test different brands, provide feedback to manufacturers, train staff on battery maintenance and ensure the use of proper protective gear.

fleet of petrol and battery tools, ensuring you always have the right machine for the job,” comments Snowball. “The main trade-off remains runtime in high-powered applications. For example, while our T542i XP battery chainsaw can match the power output of a 40cc petrol chainsaw, extended use still requires multiple batteries. In the same powerful petrol chainsaws used by professionals, battery solutions are not yet fully viable for all-day use – but we’re working on it.”

Snowball highlights that later this year, Husqvarna will launch its 550iXP chainsaw, designed to match the performance of petrol models. “We’re really proud that we have a new product with much more power, but that still has the Husqvarna feel of balance and ergonomics. The 550iXP can do everything a 50cc chainsaw can do, such as dismantling cuts up to 18” and the same felling cuts you would do with your 50cc petrol chainsaw. One 40-B540X battery is the equivalent to one tank of fuel.”

CONNICK TREE CARE: CUTTING EMISSIONS WITH EMERGING TECHNOLOGIES AND ADVERTISING ITS ECO-TRANSITION

Managing director of Connick Tree Care, Dan Pennington, says that notwithstanding his company’s environmental accreditations, it is currently unable to make the full transition to electric operations, projecting that this will remain the case until the mid-2030s. He explains that power runtime under a large working load is the main reason, in addition to the present reliability of the more power-intensive equipment, especially woodchippers. Pennington reports: “We are most interested in whether advances in solid-state battery technology will enable chipper manufacturers to look at developing fully electric chippers. We’ve trialled hybrid chippers so far, but reliability has been questionable.”

Alongside eco-tech gear, Connick has also been exploring electric drone-based tree mapping and surveying and AI-driven scheduling tools to improve efficiency and further reduce emissions. Accordingly, Pennington urges arb businesses to think outside the box and make use of new technologies to complement

WE ARE MOST INTERESTED IN WHETHER ADVANCES IN SOLIDSTATE BATTERY TECHNOLOGY WILL ENABLE CHIPPER MANUFACTURERS TO LOOK AT DEVELOPING FULLY ELECTRIC CHIPPERS

the eco-tech rollout to steadily reach a net-zero goal. Moreover, he notes that firms should also consider adopting electric vehicles and apply for government grants, such as the UK’s Workplace Charging Scheme, to offset installation costs. Once these practices and technologies have been launched in the company, he further advises that businesses promote these changes in quotes and across social media platforms to appeal to environmentally conscious clients.

Overall, Pennington concludes that despite progress, runtime remains a major hurdle for batterypowered equipment, with many arborists still preferring petrol saws for their power and reliability.

STIHL: A DECADE OF INNOVATION IN ECO-TECH

BATTERY-POWERED MACHINES DELIVER QUIETER OPERATION AND REDUCED VIBRATION, ENHANCING SAFETY, WORKSITE COMMUNICATION AND PRODUCTIVITY

Marketing and production manager at Stihl, Paul Hicks, remarks that over the past ten years, batterypowered equipment has transformed into a viable alternative to petrol machines. According to Hicks, advancements in battery technology have led to quieter, well-balanced tools with impressive power-to-weight ratios. This growing parity, he says, is represented in Stihl’s lineup, which now offers three top-handled battery chainsaws alongside three petrol models. “It began with the MS 161 T, which is ideal for pruning,” explains Hicks. “The most prevalent releases over the past year have been the lightweight GTA 40 pruner and MSA 190 T top-handled chainsaw (below).”

Another key introduction is the GTA 40; he states that it is Stihl’s first professional battery pruner in the AS System. “The GTA 40 is the first professional pruner available in Stihl’s AS System. Combining a low weight and a compact design with a high-cutting performance, the tool excels at pruning on the ground and within the canopy.”

Hicks highlights how recent advancements have narrowed the performance gap between petrol and battery tools. “Battery-powered machines deliver quieter operation and reduced vibration, enhancing safety, worksite communication and productivity,” he says. “They’re also emission-free and eliminate fuel mixing, simplifying maintenance. Beyond that, their integrated smart technology optimises efficiency through real-time performance feedback.” As battery tech evolves, Hicks indicates that Stihl will reaffirm its commitment to expanding its electric lineup, ensuring arborists have access to highperformance, sustainable tools.

The road ahead

While battery technology advances at pace, arboriculture’s green transition hinges on three critical factors: closing power performance gaps, implementing necessary safety adaptations and overcoming entrenched cultural preferences. Petrol tools still dominate heavy-duty operations, yet electric alternatives are gaining significant traction. Current market innovations and the increasing investment behind them suggest a sustainable future may arrive sooner than anticipated. Nevertheless, industry leaders recognise that patience and pragmatic adoption strategies remain vital during this evolutionary phase.

HOW AN APP BASED MANAGEMENT SYSTEM FOR TREE CARE PROFESSIONALS

IMPROVES EFFICIENCY, BOOSTS OUTPUT AND REDUCES COSTS

THE MeritAgCheck APP HELPS THOUSANDS OF USERS STREAMLINE OPERATIONS, CUT COSTS AND IMPROVE SAFETY BY DIGITISING MACHINERY CHECKS, COMPLIANCE AND STAFF RECORDS, ALL IN

ONE SYSTEM

MeritAgCheck, with over 6,500 users, is the UK’s leading management app for tree care professionals. Jon Stewart, the app’s director, explains how an app-based system supports the arboriculture industry and tree care businesses to optimise business performance while improving health and safety and potentially reducing insurance premiums.

The app

“The app offers a full management system for arb and tree care businesses. From daily checks and servicing on equipment and machinery; to staff timesheets, licenses and training records; right through to fuel tracking and management; the app has

a range of features to support a tree care business all at the touch of a button,” says Jon Stewart.

Many arboriculture businesses struggle to maintain paper-based and manual systems for managing their machinery, kit and vehicles. These systems can be time consuming and often lead to noncompliance when things are missed or accidentally overlooked. Furthermore, the management of manual systems takes up valuable administrative time which could be better spent elsewhere on revenue generating activities. “Using the simple QR code system in MeritAgCheck, you can manage any asset from a chainsaw to a telehandler,” comments Stewart. The app manages all risk assessments, user manuals and other safety documents. It records which assets require

JON STEWART

a LOLER inspection and proactively sends reminders when inspections are due at the relevant intervals. This helps a business to ensure compliance with statutory regulations.

“MeritAgCheck offers forestry, tree surgery and firewood production businesses a simple yet powerful tool –all with ease of use that fits seamlessly into daily operations,” says Stuart Smith, an app user and insurance specialist from the consultancy business, Farm and Forest.

Machinery management

The PUWER regulations 1998 require machinery and equipment to be inspected daily before use to ensure that it is safe and fit for purpose. Using an appbased system, users can quickly conduct a pre-start check in 30-40 seconds on any item of machinery or equipment.

An app is proven to optimise safety and the uptime of kit, which is invaluable for client delivery. If a fault is discovered during a check, a fully automated notification system immediately sends notes, photos and videos to management and those responsible for rectifying any faults. This data is also stored in the system and can be reported against instantly to demonstrate full compliance.

Having a full service, maintenance and inspection history enables businesses to optimise resale values when they sell their assets. Complete records support to reduce insurance premiums and speed up insurance claim handling, as businesses are able to provide a full body of evidence against each asset they own.

The power of data

Every day, a business collects huge amounts of data through its operational activities. Evidence shows there is a huge return on investment if you analyse and learn from the data you’re

collecting effectively. This can deliver critical commercial advantages over your key competitors.

This management app enables a tree care business to build a full data set across their operation, with associated management reports to identify trends and make informed commercial decisions. Data driven decisions are proven to be more impactful and beneficial to the bottom line.

EVIDENCE SHOWS THERE IS A HUGE RETURN ON INVESTMENT IF YOU ANALYSE AND LEARN FROM THE DATA YOU’RE COLLECTING EFFECTIVELY

Timesheets

“Each year, we ask our user base what they next want from their tree care management app,” says Stewart. This year, we’ve launched staff timesheets. This links to payroll and captures key data for invoicing, enabling tree care businesses to optimise financial management in one app.

Timesheets are required for a range of reasons; from payroll recording through to invoicing clients for work completed. The beauty of having timesheets in the app is that all your key functions are in one system, and it saves you having to purchase another app just for recording hours.

Fuel

The overall cost of fuel and increasing price volatility in recent times, combined with uncertainty around future costs, means that a business cannot afford not to track usage. Imagine the benefit of having instant reports on fuel usage across your equipment and activities and being able to see how much fuel each user and machine is consuming. This enables you

to calculate exactly how much fuel you’re using per activity and job. Utilising this data reduces costs, improves your pricing and margins, and optimises your overall output. It also means that you can order fuel exactly when you need it to secure the best possible price.

Buildings

If you need to manage buildings, a management app is a huge help.

”Proactively managing fire, gas and electrical inspections significantly reduces risk and improves compliance,” says Stewart. Any buildings you own or use are considered as a significant asset by an insurance company. Having all your evidence of full compliance in one app reduces risk and improves your risk resilience against future issues and claims.

Overall

The future of running a successful tree care business isn’t just about delivering a service to your customers, it’s about having the most efficient and productive business operation that can continuously deliver results and control costs.

Having one app to collect data and evidence that you can then monetise is an incredible competitive advantage when it comes to your operational performance. The bonus with all of this is that you’re creating a workplace and culture that is safe and secure for your employees, which brings added benefits relating to wellbeing and staff retention.

MeritAgCheck is the app used by tree care professionals. It has evolved to become the leading hands on management app. Find out more and sign up to your 30 day free trial today at meritcheck.co.uk/meritagcheck

HOW UTILITY TECH IS PROTECTING ARBORISTS FROM POWER TO TREE LINES

UNSEEN ELECTRICAL HAZARDS ARE A VERY PRESENT DANGER IN UTILITY AND ARBORICULTURE WORK – THE COMPASS PRO HELPS MITIGATE AND REMEDY

Introducing the COMPASS Pro by US company Safeguard and stocked in the UK by Horizon Utility Supplies. The product is an advanced safety solution combining electrocution prevention, accident detection and emergency alert capabilities. Originally developed for the utility industry, the COMPASS Pro has high crossover for the arb market. Arborists face a myriad of dangers – working, often at height, in proximity to obscured high-voltage power lines presents a constant risk of electrocution. Uninsulated power lines or energised vegetation poses a significant and often underestimated danger. When tree branches encounter live power lines, they can become electrically charged, creating a severe risk of electrocution. COMPASS Pro provides a holistic safety solution for arborists by addressing this hidden hazard, especially for those without electrical training or awareness.

VOLTAGE AND CURRENT DETECTION

• Despite visual obstructions like foliage and branches, the device reliably detects both voltage and current through distinct visual and audible alert systems: red LEDs indicate voltage presence, while blue LEDs identify current. The LED positioning actively signals the direction of hazards, enabling users to locate hidden conductors. Sensitivity is field-adjustable, with high-sensitivity mode offering 20-30 ft detection range. Users can also temporarily mute audible alerts while maintaining visual LED ‘heartbeat’ location indicators.

APP, WEB PORTAL INTEGRATION AND SAFEGUARDING SMS NOTIFICATIONS

• Configurable via web portal and mobile app, the Emergency Response System enables swift crisis coordination. When incidents occur, the system instantly shares the worker’s GPS location and alert details across their entire team via app notifications and SMS. Furthermore, team leads are able to remotely customise detection settings ensuring safety standardisation.

LONE WORKER SAFETY AND INCIDENT DETECTION

• The COMPASS Pro offers a diverse range of layered protection functions. In addition to the voltage and current detection the device detects falls from height, impacts to the head, arc-flashes and no movement. In the event of an emergency, the device switches from detection to incident alerting. Through its web and app-based Emergency Response System, real-time emergency alerts can be communicated to off-site colleagues. Likewise, a manual SOS button also gives workers the ability to call for help at the first sign of trouble.

LONG BATTERY LIFE AND WEARABLE DESIGN

• A user can configure the device by pressing the centre button, or using a mobile app. The battery provides approximately 80 hours of use from a single charge. In terms of design, the device is compact, so it can be mounted on the underside of a hard hat with the warning LEDs in the users field of view, allowing for hands-free use, or be wrist mounted.

For more information, visit: horizonutilitysupplies.com/product/compass-pro/

BATTERY SAFETY, BEST PRACTICE & A GUIDE TO EGO’S INNOVATIVE SOLUTIONS

LITHIUM BATTERY RISKS DEMAND ARBORISTS’ ATTENTION. THIS GUIDE REVEALS EGO POWER+’S THERMAL SOLUTIONS AND SAFE CHARGING PROTOCOLS TO PREVENT FIRES AND EXTEND TOOL LIFE

ATHE HTX5300-P HEDGE TRIMMER

s battery-powered equipment gains ever greater popularity among arboriculture professionals, understanding the risk and best practices for recharging and maintaining the battery component is an essential learning curve. Mishandling can lead to a reduced lifespan, and firefighting services, such as the London Fire Brigade, have highlighted the safety risks associated with lithium batteries when they are overcharged or damaged. This guide draws on the expertise of Andrew Frohock, IOT product manager, and Joerg Bauerle, product manager for wheeled and chainsaw products at EGO Power+, to examine common battery charging mistakes, effective mitigation strategies and the cutting-edge safety technologies built into EGO’s industryleading battery systems.

Common risks when recharging chainsaw batteries

“One of the most common risks associated with charging any battery is the risk of fire,” comments Frohock. “The nature of all batteries and the energy stored within them means that there is an inherent risk of fire. It is, therefore, important to protect batteries from structural damage and keep them

THE NATURE OF ALL BATTERIES AND THE ENERGY STORED WITHIN THEM MEANS THAT THERE IS AN INHERENT RISK OF FIRE

tight or elevated spaces.”

within set charging and operating temperatures to reduce any risk and prolong battery life.”

For optimal charging results, Frohock recommends charging batteries in a location with a temperature between 5° C and 40° C. He adds that EGO’s Professional PGX charging system mitigates the risk of outside charging temperature through inbuilt ambient

Offering three variable speed settings, the HTX5300-P allows arborists to adjust performance based on the task at hand. Additionally, as it runs on the 56V ARC Lithium battery platform, Bauerle explains it can deliver “petrol-matching performance with all the benefits of battery –lower noise, zero emissions and minimal maintenance.”

ANDREW FROHOCK

JOERG BAUERLE

monitoring technology. Additionally, as charging multiple batteries can cause fire hazards through overloaded circuits, the PGX charging system also only draws 7 Amps, well within the limits of standard infrastructure, allowing for up to ninety batteries to be connected and charged over a twelve-hour period from a single power socket.

THE CS1200E ULTRALIGHTWEIGHT PRUNING SAW

The CS1200E is the ideal tool for tree-care specialists working off the ground. “Weighing just 2.4 kg with bar and chain, it is one of the most compact and ergonomic models in our range –ideal for arborists who need a nimble tool for fine pruning work,” states Bauerle. “Despite its size, the CS1200E delivers impressive performance, with a chain speed of 20 m/s and a ¼” chain that provides clean, controlled cuts. It’s perfect for tasks that require finesse rather than brute force, and its onboard battery design keeps the tool balanced and ready to go.”

Engineered for precision cutting with 30cm bars, the CS1200E combines 64 drive links for rapid chain speed with professional-grade metal bumper spikes, delivering exceptional control during aerial forestry work. Its advanced variable-speed trigger provides seamless power modulation, allowing arborists to fine-tune cutting performance without being limited to preset power modes.

Warning signs of a failing or unsafe battery

Recognising when a battery is nearing the end of its lifespan or has developed a fault is another factor in preventing accidents. After eight hundred to one thousand charging cycles, EGO batteries will typically lose about 25% of their original charge capacity, though power performance will remain the same. Frohock explains that if any safety risk is detected around this time, EGO’s integrated management system will lock the battery out and will display a fault indicator via the LED interface.

He continues: “All EGO chargers are also able to detect current battery states and will display a fault indicator and not charge a faulty battery. The self-diagnostic function on the battery itself will help identify where a fault exists.”

Safe storage for extended periods and maximising lifespan

Another fire risk posed by lithium batteries is in storage, primarily due to thermal runaway, where a battery cell overheats. To address this risk, Frohock recommends that if a battery needs to go into storage for more than a month, then users should store it in a location where the temperature is below 26°C and free of moisture. “It is also recommended to store lithiumion battery packs in a 30%-50% charged condition,” he adds. “EGO battery packs are also equipped with a self-maintenance function, which automatically maintains 30% of charge capacity after it is stored for one month.”

To maximise the lifespan of batteries in storage, charging and when in use, staying in the defined safety and operational temperatures is essential. Additionally, Frohock mentions that avoiding overloading batteries for a particular task is important to deliver prolonged use. He says: “Choosing the right battery for the application becomes quite relevant for chainsaw users. While all EGO batteries will work with all of our tools, for prolonged high-power use, in the

features prevent overheating “All EGO batteries are safe by design,” asserts Frohock. He says that one of the major ways EGO ensures this is with cell consistency: “EGO only uses high-quality cells from premium manufacturers. We have excellent relationships with leading lithium-ion cell manufacturers and continually assess the market to ensure we source the very best cells in the world.”

IT IS RECOMMENDED TO STORE LITHIUMION BATTERY PACKS IN A 30%-50% CHARGED CONDITION

As Frohock consistently mentions, internal and external battery temperatures represent the most critical safety factor. To address this, EGO implements a three-tiered thermal management system designed to mitigate risk while optimising performance. First, the exclusive ARC battery architecture positions cells for maximum surface exposure, enhancing passive cooling and preventing heat buildup. Second, EGO’s Keep Cool phase-change material actively absorbs excess heat in compact battery models, maintaining ideal operating temperatures. Third, unlike competitors relying on just one or two temperature sensors, EGO’s system monitors each individual cell through twenty-eight sensors, enabling real-time response to thermal anomalies.

CS1200E

WHERE TO START IN IMPROVING YOUR

LOCAL SEARCH RANKING

ILOCAL SEO RANKING MADE SIMPLE WITH EXPERT TIPS FROM CHRIS LONDON OF LANDSCAPE MARKETERS . OPTIMISE YOUR GOOGLE BUSINESS PROFILE, GATHER REVIEWS AND USE LOCAL KEYWORDS TO ATTRACT MORE CUSTOMERS

n the digital age, for any business, including tree surgeons, ranking well in local search engine results is essential for attracting new customers. Most clients requiring everyday services and goods turn to Google, where they are typically drawn by design towards the Google Maps threepack – the three top-rated local businesses displayed prominently in an average search result. This algorithmic website ranking visibility system can pose a challenge for professionals and business owners, who are inevitably more likely to be experienced with a stump grinder than search engine optimisation (SEO). Frequently, businesses without SEO expertise find the initial experience to be overwhelming, jargonladen and overly technical. However, as Chris London, managing director of Landscape Marketers, outlines, the process of getting your business into the coveted top three begins with practical, actionable steps that deliver big gains with minimal complexity.

Enhancing your Google Business Profile: The foundations of local SEO The first step is to claim and verify

a company’s Google Business Profile, if it has not already been done. London explains that business owners should search for their company name on Google, click ‘own this business’ and follow Google’s verification process. Once access is granted, the actual process of optimising the business’ profile for maximum marketability begins.

RANKING WELL IN LOCAL SEARCH ENGINE RESULTS IS ESSENTIAL FOR ATTRACTING NEW CUSTOMERS

“Starting with the basics, the Google Business Profile must have an accurate and consistent name, address and phone number,” says London. “Using a local phone number rather than a mobile is preferable because customers favour local area codes. A physical address is also crucial, and even home-based businesses should use their residential address since

trustworthiness matters more than concealing location details.”

He continues to emphasise that setting opening hours to ‘open 24 hours’ is a simple and effective tactic at the basic profile editing stage, even if the business does not operate around the clock. “The reason being that a business set to currently ‘closed’ is far less likely to show up when someone searches in the evening or weekend than a business set to ‘open 24 hours,’” London comments. A significant reason behind this SEO quirk is that Google Maps’ algorithm is based on ranking the top physical stores that are currently open. For example, a search request about local restaurants will naturally privilege restaurants that are currently open in the results. Consequently, London argues, gaining an edge over local tree care competitors in search rankings could be as minimal as updating your business hours, regardless of whether services are provided at that time.

In the Business Profile’s description section, up to 750 characters can be used. London claims that this space should be used strategically. Beginning with a brief

sales pitch, such as ‘Family-run tree surgery with 15 years of experience,’ followed by regions covered and a list of key services, such as tree removal, stump grinding, etc.

“The reason behind this approach is that when someone visits the profile’s page, they will only initially see the top four lines, and they will click on ‘more’ to see the entire description,” states London.

For a similar reason to why businesses should be listed as ‘Open 24 hours’ in the ‘Products’ section, London also urges companies to list their services as if they were products. For instance, ‘Crown Reduction’ can be entered with a description such as ‘Professional crown reduction to improve tree health and safety,’ along with a direct link to the relevant service page on the website. This approach enhances the visual appeal of the profile while helping Google better understand the business and the services it offers.

Projecting reliability for SEO value: Google reviews, regular posting and photos With a comprehensible Google Business Profile foundation in place, the next critical step is for a business to consistently showcase its advocated professionalism and reliability. According to London, the number one trust signal for potential customers and its impact on a business’ SEO is ‘Google reviews’. “A business with a lot of five-star Google reviews, which gets new ones regularly will normally outrank competitors with only a handful, even if its website is better optimised,” he adds. It is, therefore, essential for staff members to encourage satisfied customers to leave reviews; London recommends sending follow-up emails or texts to get a customer to the Google review page, in addition to making this process as easy as possible, such as providing a QR code or short URL. This consistent process should be coupled with responding to reviews, both positive and negative.

“A simple ‘Thank you’ acknowledges positive feedback and shows engagement, while a professional and courteous reply to a negative review demonstrates good customer service and can mitigate potential damage to reputation.”

Regularly adding high-quality photos and videos further enhances a Google Business Profile. Before-and-after shots of completed jobs, team photos and images of professional equipment all contribute to a strong visual presence and build legitimacy with prospective customers. London stresses: “Google is using AI to understand photos and videos, so having lots showing your past work will strengthen your Google profile.”

REGULARLY ADDING HIGH-QUALITY PHOTOS AND VIDEOS FURTHER ENHANCES A GOOGLE BUSINESS PROFILE

While the Google Business Profile is an important driver behind local search ranking, the business’s website still plays a supporting role in local SEO. Accordingly, London suggests that businesses complement their Business Profile with location-specific pages, such as ‘Tree surgeons in Brighton’ or ‘Emergency tree removal in Yorkshire,’ which helps target local search queries effectively. Including local keywords naturally within the content of these pages improves their visibility in region-specific search results. Furthermore,

he suggests that publishing detailed 800+ word blogs on the business’ website can help complement SEO reach. These posts establish authority and attracting organic traffic. Topics like ‘How much does tree removal cost in the UK?’ or ‘When should you call a tree surgeon?’ provide valuable information to potential customers while incorporating relevant industry SEO keywords.

Simple steps can produce significant improvements

As London demonstrates, tree surgeons do not need to be marketing experts or implement advanced SEO tactics to work towards increased online engagement. By focusing on optimising their Google Business Profile, actively collecting and responding to reviews, maintaining a consistent online presence and ensuring their website supports local search efforts, they can be competitive in their region’s digital landscape without getting bogged down in technical complexities. These straightforward steps yield the greatest return on effort, enabling tree surgeons to attract more customers and grow their business sustainably.

For more information, visit: landscapemarketers.co.uk

ABILITY REDEFINED

COULD TAILORED WORKPLACE ADJUSTMENTS AND CHARITY PARTNERSHIPS HELP ARBORICULTURE ATTRACT PROFESSIONALS WITH A DISABILITY AND MOVE TOWARDS SOLVING ITS WORKFORCE SHORTAGES?

We should embrace everyone, regardless of their identity or disability, who wants to enter the green industries. It is essential to provide everyone with an equal opportunity to learn about our sector, grow within it and reach their full potential,” says Angus Fraser, regional director at Glendale.

It is well known that, like many sectors, arboriculture faces significant skill gaps. However, one of the most overlooked approaches to tackling this challenge lies in building relationships and showcasing the industry to individuals and organisations that represent people with physical or learning disabilities. Angus Fraser shares insights into successful outreach initiatives and integration policies, highlighting how his company has led the way in improving access to work for employees with a disability within the arboriculture and landscaping sectors.

Moving past unconscious bias and partnering with disability groups Whether visible or non-visible, the law stipulates that any disability should not become a barrier on the job or during recruitment. The Equality Act 2010 requires employers

to make reasonable adjustments that prevent discrimination in recruitment, workplace accessibility and employment practices. These measures are designed to ensure employees with a disability can work on an equal footing with their non-disabled colleagues.

In practice, despite these legal safeguards, significant disparities persist in employment rates. Recent 2024 statistics from the Department for Work and Pensions reveal that while 82% of non-disabled people are employed, this figure drops to just 53% for individuals with a disability. This employment gap varies considerably depending on the nature of a person’s disability, their specific health conditions and the level of support they require.

Organisations like Disability Rights UK have identified several key factors contributing to this persistent gap. Many employers lack confidence when it comes to implementing workplace adjustments or accessing available support schemes. At the same time, existing support programmes often fail to provide adequate guidance for both job seekers with a disability and the

employers seeking to hire them.

From his experience, Fraser stresses that unconscious bias is another critical barrier – both in recruitment processes and workplace culture. He emphasises that leadership must approach disability inclusion with what he calls “an open, clear mind,” letting go of any “preconceived ideas or misconceptions.” Once this is done, he explains that businesses uncover a fundamental truth: “The more a business speaks with different disability groups, the more you find that there is some real talent out there. This happens when you don’t think through unconscious biases and engage

THE MORE A BUSINESS SPEAKS WITH DIFFERENT DISABILITY GROUPS, THE MORE YOU FIND THAT THERE IS SOME REAL TALENT OUT THERE

with individuals with a completely open mind.” In keeping with that welcoming, open-minded attitude towards people with a disability interested in the arb industry, Fraser encourages employers to look beyond physical roles like using

ANGUS FRASER

HOW INCLUSIVE PRACTICES CAN SUPPORT PROFESSIONALS WITH

A DISABILITY

chainsaws and tree cutting. “We have diverse opportunities in surveying, pest management and disease identification – roles where professionals with a range of disabilities can thrive.”

He adds that the best route for outreach to different groups of people with a disability is for an organisation to directly build relationships with specific charities and support networks. “At Glendale, we have been quite lucky because we work with local authorities. Through these links, we have widened our knowledge of social care organisations and charities who we can approach and say, ‘We have employment opportunities, if anyone would be interested,’” comments Fraser.

“When we speak to an organisation, we also gain an understanding of what a person with a disability may need in terms of support, and they gain an understanding of what we do as a business and what we can offer them.”

As a result of these relationships, Glendale is able to integrate potential employees gradually. This might involve taster days, regular check-ins with support networks and slowly increasing workplace involvement as new employees with a disability become more confident. “It is making sure we understand the individual and that management teams and their colleagues understand those employees, too. It is a lot of work, but it is important because we are a massively under-resourced industry, and I am passionate about making sure that everyone can come into our industry.”

WHEN WE SPEAK TO AN ORGANISATION, WE ALSO GAIN AN UNDERSTANDING OF WHAT A PERSON WITH A DISABILITY MAY NEED IN TERMS OF SUPPORT, AND THEY GAIN AN UNDERSTANDING OF WHAT WE DO AS A BUSINESS AND WHAT WE CAN OFFER THEM

Workplace adjustments and educating colleagues

Every disability requires different, wellthought-out workplace accommodations and legally mandated reasonable adjustments. For example, Mencap, a UK charity supporting people with a learning disability, offers specific recommendations for inclusive hiring practices. These include providing formfilling assistance, not discounting candidates with little or no paid work experience, and, in some cases, replacing traditional interviews with practical assessments to better evaluate candidates’ abilities.

Regarding adjustments, one bestpractice example Fraser remembers is a deaf and mute machinery operator who, he says, was one of the best in his team. “He consistently outperformed others in diagnosing mechanical issues,” Fraser recalls. “While his colleagues relied on auditory cues, he detected problems through vibration and touch, often identifying issues before anyone else.”

To accommodate the machinery operator’s disability, his colleagues made simple yet effective adjustments to support his communication needs. “Since he was a lip-reader, we just needed to remember to

face him directly, slow down our speech slightly and articulate clearly. This was his preferred method of communication; however, it could have similarly been done through text. The important thing is to educate the wider team on how to integrate a colleague with a disability and make them feel comfortable and get the best out of them.”

Business case for disability inclusion Even though integrating employees with disabilities requires thoughtful and consistent effort, Fraser emphasises that there are significant longterm benefits for employers.

Beyond accessing a wider talent pool to address critical skills gaps, companies gain diverse perspectives while embodying organisational values.

“Sometimes inclusion initiatives do not always immediately succeed, sometimes they do,” Fraser acknowledges from experience. “Although what we should be concentrating on is selling our industries, attracting a diverse range of people into it and getting the best out of them.”

STRENGTHENING THE ARBORIST-LANDSCAPER PARTNERSHIP FOR MUTUAL GAINS SYNERGY IN GREENERY

ARBORICULTURE AND LANDSCAPING PRO REVEALS HOW CROSS-SECTOR PARTNERSHIPS UNLOCK OPPORTUNITIES, CUT COSTS, AND BOOST RESULTS

Like siblings, the worlds of arboriculture and landscaping are distinct in function yet acutely related. Nonetheless, businesses in both sectors frequently act in sectoral silos, despite overlapping interests, leading to missed service and work opportunities across the board. George Trott, director of G. Trott Tree Consultancy and an arborist with experience in both fields, shares his perspective on laying the groundwork for networking with the aim of increasing business collaboration and competitive value.

The value of collaboration

From his experience, Trott notes that in both the horticulture and arboriculture industries, a key issue in cross-collaboration is the differing educational backgrounds. He describes how horticultural training

MANAGING A TREE DIFFERS GREATLY FROM TENDING TO A SHRUB OR PLANT; THE KEY DISTINCTION LIES IN LONGEVITY

only lightly touches on the study of woody plants, leading landscapers to treat trees as if they were shrubs. “Managing a tree differs greatly from tending to a shrub or plant; the key distinction lies in longevity: a tree doesn’t

just have a decade-long lifecycle – it can live for multiple centuries.”

“Landscapers might prune a tree and think it’s fine, but an arborist inspecting it decades later could find major structural issues arising from that work,” Trott explains. “No one has done anything with any ill intent; it is just a different way of looking at plant care.” However, he adds that because of this difference in professional perspective, when the different industries work together, businesses and customers benefit from an improved service package.

For example, Trott notes that arborists can advise on tree preservation during landscape design, preventing costly or irreversible damage. Landscapers can also offer tree surveys as an added service to

customers, subcontracting to trusted arb partners, guaranteeing quality and profit. Additionally, tree surgeons, in partnership with landscapers who have trailers, can reduce their waste-removal costs.

How to build partnerships

“Networking has definitely got a place,” says Trott. Cold emails and LinkedIn outreach can also be surprisingly effective, he continues, especially when targeting commercial landscapers who manage properties that require tree surveys.

“Find landscapers who work with property managers,” Trott advises. “They will need tree inspections but usually cannot provide them. Offer to subcontract, and if they agree, they are adding value to their company and client.” Trott recommends that the foundations of any partnership should be collaboration, not competition. For instance, instead of demanding sole access to a site, arborists should work around the landscapers’ schedules. “If you are flexible and accommodating, business will keep coming back,” he reports.

His final piece of advice is to focus on common project goals and share industry knowledge. Trott explains: “The basics of cross-sector networking is identifying what landscapers need from arborists and telling them how you can provide that.”

For more information please visit: gtrotttreeconsultancy.co.uk

GEORGE TROTT

# ARB IN ACTION

ASSOCIATION WITH

LUKE CASS, RSS INFRASTRUCTURE

Arb in Action is back. In every issue of Pro Arb, as well as on our website and social media channels, we’ll showcase stunning images from some of the UK’s most talented tree care professionals. Outwear will select one winning photo to receive exclusive prizes, but every featured shot will illustrate the skill and passion of arborists in action.

EDWARD PEREIRA, SANTOS TIMBER

• HOW TO TAKE PART

You can email a single image or a number of images (high-resolution) to: proarbeditor@eljays44.com

• TELL US WHO YOU ARE

•

CHRISTIAN BEDNARSKI, THE TREE GP

RHYS HUGHES

ANDREW TURFF, ANDREW’S ARBORICULTURE

WINNER

Andrew Hunter, managing director at Outwear, comments: “Thank you to all of you who entered photos into the first Arb In Action campaign with Outwear. All the images that we reviewed were brilliant, but we were particularly impressed by the quality of James Drewitt’s.

“Congratulations, James. For this prize, you will be provided with kit from two of the brands that we import and distribute across the UK and Ireland, Protos and Pfanner. This includes a Protos Arborist Helmet, a Pfanner Forest Light Jacket which is extremely resistant to branches/ thorns and a pair of the new Protos Safety Glasses SB Evo ready to meet new safety regulations.”

A 4.5 tonne oak, lifted out by crane from James Drewitt of CJ Tree Surgeons, Worcestershire. Learn more about them at cjtreesurgeons.com

Instant acceleration. Instant favourite.

The world’s first Husqvarna chainsaw with fuel injection

It’s an immediate feeling. The power and acceleration. The speed. Husqvarna 564 XP® is your shortcut to the pure joy of cutting. Innovation at its very best. With Husqvarna Fuel Injection technology, you get to enjoy instant acceleration and power delivery, all wrapped up in a tight, slim package. The power of a 70cc Husqvarna saw with the size of a Husqvarna 50cc saw. A groundbreaking landmark that will make you feel unstoppable. An instant winner. Feel it, try it, run it. Go. Experience your new instant favourite at your Husqvarna dealer or read more at husqvarna.com/uk/chainsaws/564xp-fuel-inject/