Welcome to The Club Barbados Resort & Spa, and the beautiful island of Barbados.
We are delighted to welcome you as our guest, and we hope your stay will be relaxing, pleasurable , and filled with wonderful lasting memories.
Our goal is to provide you with a terrific Caribbean holiday in a fun, cheerful atmosphere where you can mingle with your fellow guests, make new friends, and tell tall tales of adventure over your favourite cocktails.
The island of Barbados has so much to offer, from world class dining and duty - free shopping to enchanting historical tours and exciting excursions. Please consider us your island family, and Barbados your Caribbean home.
To our returning guests, we say, “Welcome Home!” To our new friends, we say, “Hurry Back!”
Now it’s time for fun in the sun, and experiencing the charm and character of BARBADOS and its people.
As ever,
Your Club Team
RESORT MAP
QUICK FACTS ON THE CLUB
The Club is located on the West Coast of Barbados, also known as the island’s Gold Coast. A mere 20 minutes from the capital city of Bridgetown. Just 40 minutes from Grantley Adams International Airport.
This premium all-inclusive resort is nestled amongst four acres of lush, tropical gardens, and offers panoramic views of the Caribbean Sea, making this a great vacation destination for adults only (16 years and over).
The Club Barbados Resort & Spa offers a wide selection of activities for guests to enjoy, including three freshwater swimming pools, a freshwater Whirlpool Spa & Salon, Fitness Centre, Tennis (with courts lit for night play), and Watersports.
The Spa Tranquility offers a full range of destination treatments and services, including massages, facials, and a menu of herbal treatments. Spa packages are available for purchase in advance.
Rooms are available in six categories, all include air -conditioning, private bath/ shower, in-room safe, ceiling fan, hair dryer, direct-dial telephone, alarm clock radio, coffee maker/kettle, and satellite TV.
NO SMOKING IN ROOMS OR ENCLOSED AREAS
THE CLUB, BARBADOS RESORT & SPA
Please note that the laws of Barbados prohibit any smoking in enclosed areas, including balconies and outdoor venues once they are covered by a solid structure.
At The Club Barbados we are bound to these laws and therefore ask you to only smoke in open areas and to be mindful of other non - smoking guests in your vicinity. Kindly dispose of your cigarette butts responsibly.
We are also bound to ensure that all rooms are delivered as a smoke free environment to guests checking into our Resort.
Therefore, should smoke be detected in a room by our Housekeeping and Management team, a US$250 fee will be levied to the occupying party in order to facilitate a deep cleaning procedure by an outside company.
We thank you for your understanding and wish you a pleasant stay with us at The Club Barbados Resort and Spa.
Hotel Leadership
BARBADOS MAP
FACTS ABOUT BARBADOS
Barbados originally supported a considerable population of Arawak Indians, but invading Caribs decimated that population. By the time the British landed, near the site of present-day Holetown in 1625, the island was uninhabited. Almost 2,000 English settlers landed in 1627-28. Soon afterward, the island developed a sugar-based economy, supported by an enslaved population of African descent. Slavery was abolished in 1834, and the last enslaved person was freed in 1838. The first settlement in Barbados, Holetown, was originally named Jamestown, after its benefactor, King James I of England. It acquired the name “Holetown” due to the offloading and cleaning of ships in the very small channel located within the immediate vicinity of the town. These tasks left the area in an untidy and smelly condition...thus the Jamestown area became referred to as “the Hole”, which evolved into “Holetown”, as it is known today. This channel is no longer in use for such purposes.
• The name Barbados was originally Los Barbados, Portuguese for “the bearded ones”, from the many fig trees and their hanging, aerial roots, looking like beards from a distance.
• South Carolina, in the USA, was originally settled by Barbadians, and its first Governor was a Barbadian.
• The Capital city, Bridgetown, was originally named “Indian Bridge” after the bridge which has been constructed over the river (now known as the Careenage) by the Native Indians. It was later called the “town of St. Michael” in official documents, before finally being named Bridgetown when a new bridge was built in place of the Indian Bridge, sometime after 1654.
• In 1751 a young George Washington came here on his only trip abroad. He brought his ailing half-brother to the island in search of a miracle tropical cure.
• The island gained its Independence on November 30, 1966, from England. The Father of Independence is the late Right Honorable Errol Walton Barrow, a National Hero.
• Barbados is 21 miles long and 14 miles wide. English is the official language.
GENERAL
A/C IN ROOMS
All rooms are equipped with air conditioning. To help ensure that your air conditioner works efficiently, please keep the temperature at 20 degrees or higher . D ue to high humidity , if set colder will condensate and water will be everywhere. Please remember to switch off units when you are away from your room for an extended period of time. All doors and windows should be closed when the air condition unit is on, as it affects the air condition unit from working efficiently. Should you encounter any problems with your air conditioner, please call the Operator at “0” to report the problem.
ARRIVAL/DEPARTURE
*CHECK-IN TIME IS 3:00 p.m.*
*CHECK-OUT TIME IS 11:00 a.m.*
Please observe this schedule so that we can get ready to welcome our incoming guests. Should you be departing late in the day, please check with Reception on the morning of your departure to determine if a late checkout is possible and we will make every effort to accommodate your request. A late checkout fee will automatically apply if you are not checked out by 12:30 p.m.
A resort fee of USD $24.00 will be applied to your room folio nightly.
Airport
Barbados has one airport, the Grantley Adams International Airport, which is approximately 40 minutes from the Hotel.
For any airline information, please contact Guest Services at Ext. 4165. Most airlines require that you check in at least 2 hours prior to departure.
Baggage Ext. 0
When you are packed and ready to go, please call “0” on your room phone for a Bellman. We will store your luggage until it is time for you to depart.
BANKS
All Banks in Barbados operate within the hours of 8:00 a.m. – 3:00 p.m. Monday to Thursday and 8:00 a.m. – 5:00 p.m. on Fridays.
Here is a listing of Banks within walking distance of the property:
Royal Bank of Canada
Holetown, St James Tel: 419-8510
Republic Bank
Limegrove Lifestyle Centre Tel: 227-2700
ATM banking facilities ONLY are available at CIBC First Caribbean Bank at Sunset Crest. (directly across the road from The Club).
BEACH TOWELS Ext. 4174
Beach Towel cards can be exchanged for clean towels at our Watersports. Please refrain from using beach towels to reserve sun loungers when not in use.
BEACH VENDORS
Beach vendors on our public beaches are a colourful fact of life in Barbados. If you do not wish to inspect their goods, just say ‘No thank you!’ If any of the vendors become a nuisance, please let our beach security personnel know immediately.
CAR RENTAL Ext. 4160/65
There is a lot to see in beautiful Barbados. If you wish to tour Barbados on your own, you can rent a car through our Guest Services. A government levy of BDS $5.00 will apply daily a maximum of BDS $35.00. REMEMBER: driving in Barbados is on the left-hand side of the road.
CHURCHES, PLACES OF WORSHIP, RELIGIOUS SERVICES
METHODIST
Holetown Methodist Church
Worship: 9:00 a.m. Sundays
For further information, please call Tel: 422-2426
NON-DENOMINATIONAL
Abundant Life Assembly
Bank Hall, St. Michael
For further information, please call Tel: 573-9166 office@alabdos.org
JEWISH
The Barbados Jewish Community, SI-IAARE TZEOEK SYNAGOGUE
Rockley New Road, Christ Church Every Friday at 7:30 p.m.
For further information, please call Tel: 435-8146, 228-2102 bjc@jewishbarbados.org
ADVENTIST
Seventh Day Adventist East Caribbean Conference
For further information, please call Tel: 429-8055 eccinfo@eastcarib.org
ANGLICAN
St. James Parish Church Worship: 715 a.m. 9:00 a.m.
For further information, please call Tel: 422-4117
CATHOLIC
St. Francis of Assisi
The Garden, St. James. Sundays 8 a.m.& 10:30 a.m.
For further information, please call Tel: 422-2431
MUSLIM
Barbados Muslim Association
Five daily prayers and Friday prayer at 12:30 p.m. Juma Masjid Kensington New Road, Bridgetown. For further information, please call Tel: 426-0117/233-2074
A number of religious denominations have Churches in Barbados. Our Guest Services Department can assist you with information on the Church of your choice.
CREDIT CARDS
We accept Visa, Discover and MasterCard. A credit card is required at check-in for any incidentals and room charges.
CURRENCY
We accept Barbados, E.C, US, and Canadian dollars, Euros, and Pounds Sterling. Rates for all currencies can be obtained on a daily basis from the banks.
Guest services can convert small amounts of foreign currency for you at set rates. Due to currency regulations, we cannot issue foreign currency.
On departure, you may exchange Barbados currency for foreign currency at the airport or seaport.
ELECTRICITY - VOLTAGE
All rooms are equipped with 110AC voltage – the same as in the US and Canada. European appliances may require a voltage converter as well as an adaptor. Plug adaptors can be purchased in our Gift Shop; please contact Guest Services if you require a voltage converter.
INSECTS
Barbados is a tropical island and therefore occasionally subject to mosquitoes and sandflies. If you are sensitive to insects, please be sure to wear appropriate protective clothing and insect repellent, which is available at our Gift Shop.
INTERNET SERVICES
For those who travel with a laptop computer or wireless handheld devices, we provide Wi-Fi.
PICNIC SNACKPAK
If you are planning an outing for the day, we can provide you with a picnic snack. Place your order with the Restaurant (Picnic form required) the day before your outing, and we will have it waiting for you. Call Ext. 4166 for prices and menu.
PROPERTY ORIENTATION
A guest orientation session is held each morning at a.m. in the Bar Lounge. There is a lot to see and do, so be sure to join us and find out what to expect at the hotel & what’s going on in Barbados!
PUBLIC HOLIDAYS
NEW YEAR’S DAY
January 01
ERROL BARROW DAY
January 21
GOOD FRIDAY
WHIT MONDAY
Subject to annual change
EMANCIPATION DAY
August 01
KADOOMENT DAY
Subject to annual change First Monday of August
EASTER MONDAY
INDEPENDENCE DAY
Subject to annual change November 30
NATIONAL HEROES DAY
CHRISTMAS DAY
April 28 December 25
LABOUR DAY / MAY DAY
May 1
ROOM KEYS
BOXING DAY
December 26
We ask that you keep your room key safe. A replacement fee will apply for lost keys.
SAFE DEPOSIT BOXES
For your convenience and peace of mind, we provide a safe deposit box in each room free of charge. The Club Barbados is not responsible for any personal articles left in rooms, on patios, or on balconies.
SHOPPING & DUTY-FREE
A gift shop is located on the property and carries a wide variety of useful items and logo apparel. Open daily. Hours are subject to change.
Several shopping malls with duty-free stores are located within walking distance from the hotel:
LIMEGROVE LIFESTYLE CENTRE
Holetown, St. James
SUNSET CREST MALL
Sunset Crest, St. James
CHATTEL HOUSES
Holetown, St. James
Duty-free purchases can be made at most stores in Bridgetown, Holetown, and the Airport. Kindly walk with your passport. The department store will send purchases of Spirits and Cigars to the airport or seaport for you to pick up on departure.
TELEPHONES & CALLING
LOCAL CALLS
All local calls are free. To place a local call, please dial 9 and the seven digit number.
ROOM TO ROOM
To dial room to room please dial 5 and the room number.
VOICE MAIL
A flashing light or a pulsing tone on the telephone indicates there is a message waiting for you. To access your voicemail, please dial *17 and follow the automated instructions.
VISITORS
If you have guests coming to visit, please advise the front desk. All non-resident guests should be registered at Guest Services. There is an additional charge for any non-resident visitors making use of the resort’s facilities and amenities. Please ensure that guests are advised of our dress code.
WAKE UP CALLS
Our operators will be delighted to awaken you at any time you wish. Simply call Reception at “0” to arrange your wakeup call.
WEDDINGS
The Club Barbados is the ultimate place to have the perfect wedding. Please contact our wedding coordinator at ext. 4150.
RECREATION
BEACHES (ALL ARE PUBLIC)
The Caribbean Sea washes up to coral-rock formations along the resort’s 100-yard water frontage. Above the rocks is a sand terrace furnished with lounge chairs and shaded by trees in the morning, but sunny in the afternoon. The north and south of the resort have gorgeous beaches open for your use. All beaches in Barbados are open to the public.
ENTERTAINMENT
Enjoy a variety of evening entertainment throughout the week at the resort... and don’t forget, Barbados offers lively nightlife including great bars, restaurants, theatre, live concerts, and special events. A ll just minutes from the hotel.
FITNESS CENTRE Ext. 4198
If you have brought your quest for fitness along with you, the Fitness Centre is located in our Spa, and is open from 7:00 am to 11:00 pm, providing cardio equipment and weight training machines.
SNORKELING Ext. 4174
Just beneath our waters is a whole new colourful world. Some of the best snorkeling in Barbados is right off our beach. Contact our Water Sports Centre for equipment and some tips on where the undersea scenery is best.
SWIMMING POOLS/BEACH TERRACE/BEACH TERRACE
The Club has three swimming pools in our central courtyard area. This popular area becomes a center of social activities during the day and is a great place to strike up conversations and new friendships. For everyone’s safety, please do not bring glass containers into the pool area. Drinking and smoking are not permitted in the pools.
Remember: There is no lifeguard on duty. Swimming and Water Sports are at Your Own Risk. Please Use Caution, and Enjoy! Pool Deck can be slippery when wet.
The Pool opens at 8:00 am and closes at 6:00 pm.
RESERVING OF BEACH LOUNGERS IS NOT PERMITTED
TENNIS AND PICKLEBALL Ext. 4165
Tennis and Pickleball are limited to one court, so please reserve court times with Guest Services. Appropriate athletic shoes and attire are required. Tennis equipment is available at the Front Desk. The tennis court is lit at night.
WATERSPORTS Ext. 4174
Our hotel offers a wide variety of watersports – including snorkeling, kayaking, sailing and stand-up paddle-boarding and beach towel exchange; Visit our water sports hut for information from 8:30am and 4:30pm daily.
There is a wonderful protected area for snorkeling right off the beach terrace in front of the hotel. The sunken wreck of a barge is approximately 200m off the shoreline and is within a protected marine environment. The barge is home to numerous types of fish and marine life. A must see for snorkelers!
• Please adhere to water sport Operators rules and regulations
• Please note that activities may vary according to sea conditions. Check with the watersports shop for what is available, and note posted warning flags.
• No lifeguard is on duty on the beach.
• Please note posted tidal changes.
• Tidal surges may cause waves to crash against the sea wall. It is not recommended to walk along the shores during this time.
• Due to sea advisory and sea conditions, some watersport activities may be cancelled or placed on hold.
RESTAURANT & BARS
ENID’S RESTAURANT Ext. 4132
The best place to discover delightful Caribbean cuisine is at Enid’s, a charming, air-conditioner and intimate a-la-carte restaurant located upstairs adjacent to De Rum Shop Bar. Step into Enid’s where you can experience the colorful spirit of Barbados.
You m ust make reservations at the Sunset Restaurant.
SUNSET RESTAURANT Ext. 4166
(Room service available, delivery fee applies)
The Sunset Restaurant is our delightful main dining and lounge area. Meals are presented a la carte or buffet style throughout the week. Enjoy our special International Buffet Night on Saturday. Monday is our Barbecue Buffet. We also offer beach dinners for that special occasion. Room Service available at $25.00 bds per order.
DINING NOTES
Guests requiring tables for more than four persons should make prior arrangements before the start of dinner hours. The maximum table setting is eight persons. Reservations can be made at Ext. 4166 between 7:00am -2:00pm daily.
Wine compliments any meal. Please ask to see our premium wine list for selections and prices. House wines are complimentary, however bottled wine and champagne are available at an additional cost.
Please note the following times of service for our Restaurants:
Sunset Restaurant Breakfast 7:30 a.m. to 10:30 a.m.
(Room Service available at $25.00 per order)
Enid’s Restaurant
Monday 6:00pm Lunch 12:30 p.m. to 2:30 p.m.
Afternoon Snack & Tea 3:30 p.m. to 4:30 p.m. Dinner 6:30 p.m. to 9:30 p.m.
PLEASE SEE OUR DINING SCHEDULE IN THE SUNSET LOUNGE
JOIN THE MANAGEMENT TEAM FOR COCKTAIL
DRESS CODE
DURING THE DAY, CASUAL WEAR IS PERFECT FOR DINING BY THE SEA. Please cover all swim wear. Wet clothes are not permitted. In the evening – ladies dress elegantly casual. Gentlemen, tailored and stylish tee shirts are acceptable NO sleeveless shirts, hats or beach shorts, flip flops.
RESERVATIONS Ext. 4166
Dinner reservations are required for both restaurants. Please make reservations in the Sunset Restaurant prior to dinner service between 7:00 am -11:00 am daily.
BARS
The principal gathering point adjacent to the pools and entertainment area is the Sunset Bar & Lounge - open 11 a.m. to 11 p.m. Or enjoy ocean views from the Beach Bar between 10:00 a.m. – 10:00 p.m. Hours may vary seasonally.
For a cool drink in a fun island atmosphere try De Rum Shop Bar, just up the stairs by Enid’s Restaurant. De Rum Shop Bar features a flat screen television for sporting events and is open from 6:30 p.m. to 10:00 p.m. on selected days.
Relax with friends in the convivial Piano Bar after hours 10:30 p.m. - 1:00 a.m. daily. Opening days may vary seasonally.
DRINKING MAIN BAR Ext. 4164
Enjoy your favourite classic and local cocktails and non-alcoholic beverages at any of our bars. You must be 18 years of age or older to consume alcoholic beverages, and for your safety, please do not mix drinking with activities such as driving, water sports, or similar activities.
All of the information provided above is subject to change without notice.
Tranquility BODY & Soul Spa “Escape into a world of tranquility”
Let us take you on a spiritual journey with rituals designed to relax and rejuvenate your body, mind, and soul.
SPA HOURS
Monday to Sunday 9:00 am until 7:00 pm.
Signature specialties include rehydrating facials, couples massage, aromatherapy, and body treatments. Other services include waxing, hair care, beauty therapy, and sauna.
BODY TREATMENTS
Aromatic Salt Glow Scrub *Feel Like Silk Body Polish *Detox Thallasso Body Wrap
Green Coffee Body Wrap * Aromatic Moor-Mud Body Wrap.
RELAXATION MASSAGES
Well-being Massage *Volcanic Therapy *Muscle Melt *Bamboo Fusion * Couples Massage * Four Hand Massage.
WEDDINGS: SPECIAL SPA PACKAGES ARE AVAILABLE FOR THE BRIDE & GROOM.
FACIALS
Deep Cleaning Facial *Plantomer Facial *Luminous ‘C’ and Seaweed Facial *Myoxy –Caviar Facial *The Gentlemen’s Fitness Facial.
HOLISTIC TREATMENTS
Indian Head Massage *Reflexology *Aromatherapy Massage. Ext. 4198. Email: spa@theclubbds.com
SPA TRANQUILITY
SPA FACILITY
We hope you will indulge and enjoy our modern full-service Boutique Spa. If you have any questions, comments, or suggestions that you wish to express, please feel free to contact the Spa at Ext. 4173 or 4198 at any time.
Our beautiful Spa is created as a unique amenity, providing guests with a retreat within the resort. It offers quality Spa treatments, fitness equipment, and a range of luxurious massage and beauty treatments by experienced professionals. Spa services are available as part of a package or à la carte.
The Spa Tranquility facility is located near reception offering approximately 2500 square feet of spa, a salon, a fitness centre and six treatment rooms.
The Spa Tranquility offers the following major services
Massage Therapy
Vichy Shower Hydrotherapy
Couple Massage Body Treatments
Rehydrating Facials
Holistic Therapies
Pedicures & Manicures
Hair Care & Beauty Services
Fitness Centre Beauty Wax & Tinting
The Fitness Centre is located in our Spa, and is open from 6:00 a.m. to 10:00 p.m., providing cardio equipment and weight training machines.
When should I arrive for my treatment?
To enjoy the full benefits of our Spa, we suggest that you arrive at least 20 minutes prior to your first appointment, allowing you ample time to change clothes, complete any paperwork, and become familiar with the facility. To get into the right relaxing mindset, sauna or shower before your appointment.
SPA ETIQUETTE
• All guests using the Spa must register at the spa reception desk and complete all paperwork prior to using the facility.
• All Spa treatments are scheduled by appointment only. Walk-ins depend on availability. Reservations for appointments must be made with the Spa receptionist at Ext. 4198. We encourage guests to book 24 hours in advance.
• Cancellation of Spa treatments made more than six (6) hours before the scheduled appointment will be accepted at no charge; cancellations made less than six (6) hours will be charged at 50%. No shows will be assessed at the full cost of the treatment.
• No smoking or food in the Spa facility / Fitness Centre.
• Please properly secure your personal items.
• Appropriate athletic attire is required in the Fitness Centre at all times. This includes shirts, shorts and athletic shoes.
• No bathing suits allowed in the Fitness Centre.
• Robes and slippers are provided within the Spa. We also provide disposable underwear to be worn in our spa body treatments. Alternatively, you can wear your own underwear or swim wear.
• We respectfully request that mobile phones and other electronic devices are turned off whilst in the Spa. They are not permitted in the treatment rooms.
• Please notify staff if you have any medical conditions, skin allergies or experience adverse reactions to products. Also, please advise if you are taking medication, have had recent medical procedures or think you may be pregnant.
• The Spa/Fitness Centre is an adult environment. The minimum age requirement for access to the Spa/Fitness Center is 16 years.
THE CLUB BARBADOS WELCOMES OUR GUESTS’ FEEDBACK
* OISTINS FISH FRY
Transportation to the Oistins Fish Village which comes alive at night with music, dance and great food.
Located right beside the Oistins Fishing Complex there is an opportunity to enjoy fish caught right off the coast of Barbados prepared to Bajan perfection. Come and experience how Bajans relax at the end of the work week.
* ADDITIONAL COST - ASK GUEST SERVICES FOR PRICING.
To book any tour contact Guest Services Ext. 4165/60
ALL INFORMATION ON TOURS IS SUBJECT TO CHANGE WITHOUT NOTICE.
SPECIAL EVENTS IN BARBADOS
BARBADOS FOOD & WINE AND RUM FESTIVAL
Mid October
Epicurean superstars, celebrity chefs, wine and spirits experts gather on the island to offer the very best in food, wine, rum and culture, from the culinary capital of the Caribbean.
CROP OVER FESTIVAL
Island-wide events
July until the 1st Week of August
Crop Over is Barbados’ biggest and best-loved festival, which sees the whole island taken over by the party spirit. Dating back to the 1780s, when the island was one of the biggest sugar producers in the world, the end of the sugar cane harvest was always celebrated with a big party, and the tradition continues today with added extravagance and flamboyance. The festival launches with the ceremonial delivery of the last sugar canes of the harvest and culminates with the crowning of the King and Queen of the Crop. The Festival lasts five weeks and revellers can expect a heavy mix of live soca and calypso music, dancing, arts and crafts markets, invigorating parties, cultural presentations, costumed road march soca bands and calypso tents.
For more info, please visit: https://barbados.org/cropover.htm
HOLETOWN FESTIVAL
The Holetown Festival commemorates the anniversary of the first settlement of Barbados at Holetown in February 1627. The week-long festival begins in mid-February with the opening celebrations taking place at then. The festival highlights local arts and crafts as well as Barbadian culture and history, and events typically include historical lectures, fashion show, a beau ty contest, a street parade with a tuk band, a tattoo show, exhibitions, concerts, theatrical presentations, sporting events, and antique car parade.
KADOOMENT DAY
First Monday in August
The grand finale to the Crop Over Festival is Kadooment, a public holiday, and a summer street carnival where you can watch featured “Kadooment bands” dressed in exotic costumes, designers competing for the Designer of the Year Award, and revelers parading on the streets to booming soca music, as they make their way from Warrens to Spring Garden Highway.
SECURITY, HEALTH & SAFETY INFORMATION
PLEASE READ
For your safety and security, please take the following precautions:
• Keep money, credit cards, passport, tickets and similar valuables in the safe provided in your room. When leaving your room and before going to bed, remember to secure your doors and windows. When you are out and about, don’t leave tempting articles such as handbags, cell phones, jewelry, or cameras unattended at the beach.
• Local watersports beach vendors are independent operators and should carry Government licenses.
• Report any lost articles or incidents while on the property to our Guest Service Staff or Security Staff. All off property incidents should be reported to the police immediately.
• Never open your room door to strangers. If you do not recognize someone at the door and have not called for service, please feel free to dial “0” to verify that it is a staff member at your door.
• Please be cautious when opening and closing the patio sliding doors in your room.
• Hot water from the bathroom sink, shower, and tub may be VERY HOT! In tropical environments, the water is stored at high temperatures to help ensure water quality. Be sure to test the water coming out of the tap to make sure the water temperature is comfortable and safe for you.
• PREVENT SLIP AND FALL INJURIES! Please use caution when entering or exiting tubs and showers. Use the bath mat to prevent slipping on wet tile floors. Use caution while walking around the resort, especially if the grounds, walkways, or stairs are wet due to rain, sprinklers, or mopping. Please watch your step at all times.
• Please note there are no lifeguards on duty at the pool or on the beach.
• Use common sense when exploring the island. Never wander off the resort property with strangers. Do not hitchhike or pick up hitchhikers. Drive on the left hand side of the road only, and be cautious at roundabouts.
• In the event of a power outage, hurricane, or any natural disaster, please follow the instructions provided by the resort’s staff and local authorities.
• In the event of a medical emergency, please dial “0” or alert the nearest staff member as soon as possible.
HOTEL FIRE SAFETY
PRE-PLAN YOUR ESCAPE ROUTE
When you get to your room, take a few minutes to locate the escape routes, the nearest fire extinguisher, and assembly points; find the nearest and alternate exits or exit stairways.
IN CASE OF A FIRE IN YOUR ROOM
Leave your room and close all doors behind you to keep smoke and flames from escaping. Leave the building by the nearest exit. Report the fire and the location to front desk or a member of staff immediately (EXT ‘0’). DO NOT attempt to fight the fire. DO NOT place yourself at risk; ensure your personal safety first! Leave your room by any available exit. DO NOT attempt to collect your personal belongings. DO NOT attempt to re-enter your room. The Emergency/Fire Assembly Point is to the north of the property – meet by the entrance to the Tennis Courts between security and watersports. This point is indicated on the resort map and by signage at the location. Signs leading you to the Emergency Assembly Point are also located throughout the Resort.
IF YOU HEAR THE SMOKE ALARM YOU SHOULD
• Go to the door of your room. (If you are in bed and there is any evidence of smoke in the room, get out of bed and crawl to the door. Don’t stand! Smoke and deadly gases rise - to avoid smoke inhalation: use a wet cloth to cover your nose and mouth and keep close to the floor.
• Feel the door with the palm of your hand. If the door or knob is hot, leave it shut. If the door is not hot, open it slowly, but be ready to close it immediately if necessary. Check the corridor. If you can leave safely, take your room key with you, close the door behind you, go to the nearest exit, and then head to the designated emergency assembly point.
• If the nearest exit or stairway is blocked by smoke or fire, use the alternate one if clear. (If it is blocked by smoke or fire, return to your room, close the door, and call EXT ‘0’ to report the fire and location).
• If you can exit easily, proceed with care down to the ground level. Hold on to the handrail for stability.
WHAT TO DO IF THE ROOM DOOR IS HOT OR SMOKE IS DENSE IN THE CORRIDOR
It may be safer to stay in your room. Here are some of the things you should do:
• Let someone know you are in the room and cannot escape. If the phone works, call EXT ‘0’.
• If your window can be opened, hang a bed sheet out of the window to signal to the fire department, but close the window against smoke as necessary.
• Wet towels and sheets – put these around doors and cracks if smoke starts to seep in. Use the ice bucket or waste bin to keep towels and door wet as necessary.
Most people die in fires from smoke inhalation. If you have an evacuation plan which can be adapted to the emergency, you will be better prepared to cope with the situation.
WHAT YOU CAN DO TO PREVENT HOTEL FIRES
Many hotel fires are caused by the careless disposal of smoking materials and smoking in bed. Please be reminded that smoking is not allowed in rooms. Do not use electrical appliances for purposes other than their stipulated use.
The management of this hotel, working in conjunction with the fire department, has made a concerted effort to ensure your stay is fire-safe. If you have any questions or concerns about fire safety, contact hotel management to discuss.
TROPICAL STORMS / HURRICANES
In the event of a tropical storm or hurricane, you will be notified by our resort staff, and you will receive specific instructions. Please follow all safety instructions provided by our staff.
A hurricane is an intense storm with strong winds of over 75 miles per hour. Heavy rain and high seas accompany a hurricane, which usually goes through four phases:
1. TROPICAL STORM WATCH means that tropical storm conditions (with sustained winds from 39 – 75 mph) are possible in your area within the next 36 hours. During this phase, it may change course and not make landfall.
2. TROPICAL STORM WARNING means tropical storm conditions are expected in your area within the next 24 hours.
3. HURRICANE WATCH is announced when hurricane conditions (sustained winds greater than 75 mph) are possible in your area within 36 hours.
4. HURRICANE WARNING is announced when hurricane conditions are expected to strike in 24 hours or less. At this time, we advise you to be guided by the following emergency checklist:
EMERGENCY CHECKLIST
A. Ensure that important documents, money, and valuables are secure.
B. Pack a small bag with essential personal items such as medication, towels, toiletries, and a change of clothing.
C. Pack away all clothing and non-essential items in suitcases and bags and seal them in the closet.
D. The General Manager will inform you of the hotel’s Emergency Hurricane Rules and Regulations that will immediately go into effect .
E. If evacuation to a safer location is required, please evacuate calmly and bring pillows, blankets, and water along with your essential belongings.
F. Lock your room and take your key with you.
G. Our trained staff will be assigned to help you find shelter and manage your safety during the hurricane. Please follow their instructions at all times.
H. Remain in the shelter at all times and stay away from glass windows and doors. Do not go outside until the all clear is given.
I. First Aid care will be set up in the Hurricane Shelter.
J. Our Hurricane Committee will help you with arrangements to contact your immediate family before and after the hurricane if necessary.
K. As part of Emergency Rules and Regulations, and also for everyone’s safety, alcoholic beverages will not be served while a hurricane warning is in effect and upheld until the hurricane has passed over.
