Elite Island Resort - Newsletter - July 2025 by eliteislandresorts

Dear Travel Advisors,

We’re excited to introduce the latest edition of our Elite Connect Newsletter. As always, our goal is to give you the tools, updates, and insights to create unforgettable travel experiences for your clients.

Inside, you’ll find assorted enhancements, from elevated guest experiences and resort upgrades to digital tools to help you sell.

Resorts across the portfolio are investing in fresh experiences and modern conveniences—including smarter beach service, upgraded mini bar offerings, and refreshed accommodations.

Galley Bay introduces a refined private dining experience, while Hammock Cove continues to set the precedent for all-inclusive excellence with the debut of its Signature Villas collection and Sir Rob’s Steakhouse.

We’re also keeping pace digitally, with the new website launch for St. James’s Club & Villas and another on the way for The Club Barbados. Plus, we’re excited to share the arrival of ArriveAntigua.com, a new electronic immigration and customs system that makes arrival and departure faster and easier for all travelers.

These updates reflect our ongoing commitment to providing the comfort, personalization, and quality your clients expect—while continuing to strengthen our partnership with you and support your success in selling unforgettable Caribbean getaways

Warm Regards, Elite Island Resorts Team

Page 1-2

Hammock Cove Antigua

• Introducing The All-New Signature Villas

• Sir Rob's Steakhouse Now Open

• Enhanced Guest Experiences

• Elevated Shopping Experiences

Page 3-4

Galley Bay Resort & Spa

• Introducing Dining By Design

• Welcome Nadia Brown: VIP Guest Experience Manager

• NEW Streamlined Presentation

• Customer Excellence Award Winner

• “Sunny Day” Showcases Galley Bay’s Romantic Beauty

Page 5-6

• Causion - Sunny Day Music Video

• Give It Up - Island Time Music Video

Page 6-7

The Verandah Antigua

• Wellness Video Series Highlights Activities & Amenities

• Fresh New Vibe Starts at Reception

• Get Your Pickleball Clients Ready

• Sponsored Play at CityPickle

• Inside the Resort: Featured in TravelPulse

Page 8-9

St James’s Club & Villas, Antigua

• A Sleek New Web Experience

Pineapple Beach Club Antigua

• Temporary Closure & Resort Upgrades

• Beach and Poolside Drink Service

The Club Barbados

• New Website Coming Soon

• Dine Under the Moonlight

Page 10-11

Elite Island Resorts

• ArriveAntigua: Streamlined Arrival & Departure

• NEW! Pickleball Travel Guide

• Latest Blogs

• YouTube Roundup

Page 12

• Elite Island Resorts - Travel Advisor Benefits

Enhanced Space, Privacy & Premium Comfort

Designed with your clients’ elevated expectations in mind,

Sir Rob's Steakhouse Now Open

At Sir Rob’s Steakhouse, premium Black Angus cuts, and expertly prepared seafood take center stage. With its interactive viewing window—guests can watch the culinary team in action—adding a touch of excitement to every meal.

Enhanced Guest Experiences

Smarter Beach Service

We’re elevating the beach experience with the upcoming launch of Touch Bistro! Beach attendants will take orders using iPads, sending them directly to the kitchen in real time—–reducing wait times and enhancing the speed and efficiency of beach service for guests.

4 New Pickleball Courts

We’ve added 4 brand-new pickleball courts at a second location at Hammock Cove, bringing the resort’s total up to six dedicated courts. With a covered pavilion for shade and relaxation, the new area offers added comfort and convenience for guests who want to stay active on vacation.

Fresh New Items and Service at Irina's Bistro

Your clients’ new go-to spot for authentic Italian flavors, open 24/7 starting July 1, 2025. The fully loaded deli counter offers fresh, made-to-order plates, perfect for guests craving anything from light bites to indulgent meals at any hour.

Elevated Shopping Experiences

We’re making exciting upgrades to elevate the retail experience for guests.

Gift Shop Relocating to Lobby

For added convenience, our gift shop is moving to a new central location in the resort lobby. Guests will enjoy easier access to essentials, souvenirs, and curated local goods—just steps from check-in and daily activity hubs.

Colombian Emeralds Coming Fall 2025

This luxury boutique will bring guests a premium selection of fine jewelry and watches, including exclusive Caribbean collections—perfect for celebrating a special moment or taking home something unforgettable.

Introducing Dining by Design

At the heart of this new concept is a tableside culinary performance, where a private chef prepares each course live before the guests—turning dinner into an unforgettable event. This intimate setting allows for real-time customization, conversation, and connection.

Michelin-Caliber Inspired Menus

Guests select from a Michelin-caliber inspired menu, expertly crafted with farm-to-table ingredients and tailored to personal tastes. Every element—from preparation to presentation—is designed to reflect world-class dining standards.

Personalized Service

Each experience includes a dedicated personal waiter and expert wine pairings, ensuring every detail is flawlessly executed from first course to last sip.

Multiple Scenic Locations

Whether beachfront, garden-side, or under the stars, guests can choose from multiple picturesque on-site locations to set the perfect backdrop for their evening

Welcome Nadia Brown: VIP Guest Experience Manager

We’re thrilled to welcome Nadia Brown as our new VIP Guest Experience Manager. With a passion for personalized service and a keen eye for detail, Nadia will ensure our most discerning guests enjoy an elevated, seamless stay from arrival to departure.

NEW

Streamlined Presentation

We’ve created a new short-format presentation designed to help you showcase the essence of Galley Bay Resort & Spa— quickly and effectively. This tool focuses on the resort’s standout features, in a clear and visually engaging format, ideal for quick overviews, client consultations, or your next sales pitch.

Customer Excellence Award Winner

Galley Bay is proud to be recognized as the recipient of British Airways Holidays’ Customer Excellence Award for 2024. With an outstanding overall score of 4.7 out of 5 stars, Galley Bay Resort & Spa has earned its place among the top 8% of over 11,000 global hotel partners.

“Sunny Day” Showcases

Galley Bay’s

Romantic Beauty

Celebrating Over 700,000 Views

Ideal for clients seeking a romantic escape, “Sunny Day” captures the charm of Galley Bay Resort & Spa. Shot entirely on-site, the music video highlights the resort’s secluded beaches, tropical gardens, and intimate setting—perfect for a couples’ getaway in Antigua.

Wellness Video Series Highlights Activities & Amenities

Join fitness and wellness expert, Elvira Bailey of the Antigua Girls Rowing Team as she shares her top tips on how to stay heathy while on vacation!

Stay Fit on Land

Enjoy energizing activities like pickleball, beach volleyball, and full workouts at our 24/7 fitness center.

Wellness on the Water Take advantage of all-inclusive water sports including kayaking, paddleboarding, and more.

Fresh New Vibe Starts at Reception

Now welcoming guests with a refreshed, stylish reception area and thoughtful touches like a refreshing cold towel upon arrival—setting the tone for a truly elevated and inviting experience. Stay Tuned for Other Exciting Enhancements Coming Soon!

Get Your Pickleball Clients Ready

World’s Best: Ben Johns, Returns to Antigua

The world’s #1 pickleball pro, Ben Johns, is coming back to The Verandah Antigua this November for two exclusive weeks of expert clinics, running November 8–14 and November 14–20. In partnership with Pickleball Getaways, this is a prime opportunity for your clients to learn from the best while enjoying the resort’s top-tier courts and stunning Caribbean setting.

BOOK NOW

Inside the Resort: Featured in TravelPulse

The Verandah Antigua was recently featured in TravelPulse, spotlighting its fresh adults-only vibe, upscale amenities, and appeal to active travelers.

“The property…strikes the perfect balance between casual and upscale, offering water sports, multiple pools, beachfront access, bars, a pub, and a selection of restaurants.”

A Sleek New Web Experience

Our new website is live—featuring streamlined navigation, updated imagery, and easy access to key information, special offers, and more. It’s a fresh, mobile-friendly experience designed to make exploring and booking smoother than ever.

Temporary Closure & Resort Upgrades

Pineapple Beach Club will be temporarily closed from July 20 to October 19 for a series of property upgrades. Enhancements include refreshed waterfront, beachfront, and oceanview rooms, the reintroduction of daily housekeeping, and new à la carte breakfast service. These improvements are designed to elevate the guest experience while maintaining the resort’s laid-back charm.

Beach and Poolside Drink Service

Guests at Pineapple Beach Club can now enjoy drink service directly at the beach and pool, making it easier to relax without leaving their loungers. Another convenient perk included in the all-inclusive experience.

New Website Coming Soon

A brand-new website is on the way for The Club Barbados, designed to offer a fresher look, smoother navigation, and improved access to key resort info Stay tuned—launching soon and made to better serve both you and your clients.

Dine Under the Moonlight

A new moonlight dining experience invites guests to enjoy a specially curated dinner in an open-air beach or poolside setting. With personalized service, scenic ambiance, and a chef-designed menu, it’s perfect for special occasions or a romantic night out Surcharge applies and reservations are required.

Stocking Now Available

Guests can now request to have their in-room mini-fridge stocked with beer, soda, and other beverages for added convenience. A surcharge applies per stocking, and requests can be made through the front desk.

ArriveAntigua: Streamlined Arrival & Departure

Antigua and Barbuda have launched ArriveAntigua.com, a fully integrated electronic system that simplifies and speeds up the entry and exit process for travelers. No app download is required—visitors simply scan their passport, answer a few questions within 72 hours of travel, and receive a QR code to fast-track Immigration and Customs.

Clients heading to Antigua are encouraged to complete the form at www.ArriveAntigua.com for a faster, smoother travel experience.

Elite Island Media Gallery Updated

We’ve put together a Pickleball Travel Guide featuring all Antigua resorts offering included pickleball facilities—ideal for both individual travelers and group bookings.

This resource highlights court offerings, amenities, and on-site programming to help you match your clients with the perfect active getaway. Download your copy now and serve up the ultimate pickleball vacation.