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How to Practice Medicine Safely and Confidently as a New Graduate Nurse Practitioner or Physician Assistant

FROM CLASSROOM TO

Avoid Common New Grod Errors in Your First Year

FROMCLASSROOMTOCLINICIAN

HOWTOPRACTICEMEDICINESAFELYANDCONFIDENTLYASA NEWGRADUATENURSEPRACTITIONERORPHYSICIANASSISTANT

JOHNSTANGL,PA-C

Copyright © 2023 Stangl Medical LLC

All rights reserved

ClassroomToClinician.com

Contact: StanglMedical1 (at) Gmail com

No part of this book may be reproduced in any form or by any electronic or mechanical means without written permission from the author. Submit DMCA removal requests in writing to the author via the email or website above.

This self-published book, compiled from the author's notes and experiences, aims to offer guidance and resource recommendations for new graduates in medicine. While accurate to the author’s knowledge, the material is not comprehensive, and its validity can't be assured. The author does not have a team of peer reviewers and editors to ensure all errors have been removed. The field of medicine is dynamic and individualized; thus, clinicians must validate the information with current guidelines and up-to-date references, taking responsibility for their medical decisions

The book provides paraphrased or hypothetical quotes and patient cases for illustrative purposes. None represent real patient cases. It doesn't claim credit for shared images. The author has no monetary ties to drug or device manufacturers. Image copyright holders may contact the email above for image removal requests

Please remember that this book is only an information resource. It doesn't substitute professional advice or form any patientprovider relationship It may not represent the current standard of care The views expressed are the author's own and unaffiliated with any academic, hospital, or other institutions Neither John Stangl nor StanglMedicalLLC holds responsibility or liability for any information, services, or products obtained through this book

TABLE OF CONTENTS

Introduction

I The next phase

1 Normalizing new grad emotions

2 Get organized for success with graduation checklists

II How to find a job with good support

3 Navigating the job search

4. Optimize your application

5 Ace the interview

6. Identify red flags and avoid toxic work environments

7 Find the ideal practice and attending physician

8 Navigate job offers wisely

9. Become a master negotiator

10 Decoding employment contracts 11 Action items

III How to onboard efficiently and develop relationships

12 Strategies for efficient onboarding

13. EMR Crashcourse: Streamline your daily processes

14 Cultivate a great relationship with your attending physician

15. Set good first impressions with support staff

IV How to work up patients early in your career

16 Order sets and algorithms

17. Personalizing order sets for the patient in front of you

18 Finding a balance in ordering tests

V How to level up your clinical evaluation skills

19 Step 1: Determine stability

20 Step 2a: Background review

21. Step 2b: Foreground assessment

22 Step 2c: Toolkits to craft a DDx

23. Step 2d: Putting in orders

24 Step 3a: Medical decision making

25 Step 3b: Frame the problem statement

26. Disposition: admit or discharge?

27 Action items

VI How to interpret test results

28 Decoding the CBC

29 Dissecting the CMP

30. A simplified approach to acid-base

31 Abnormal labs case practice

32. The test is negative, now what do I do?

33 A clinical approach to EKGs

34 Approach to “too fast” and “too slow” EKG buckets

35. Approach to other EKG buckets

36 Action items

VII How to prescribe medications safely

37 Prescribing fundamentals

38 New grad medication errors

39. High-risk medications and interactions

40 High-risk patient populations for medications

41 Pain medications and pitfalls

42. Antibiotics 101

43 Life-saving medication reference

44. Action items

VIII How to communicate and document effectively

45 Advanced strategies for calling consultations

46. Build rapport with good patient communication

47 Writing a professional medical note

48. Action items

IX How to recognize and manage high-risk situations

49 Risk mitigation best practices

50 The approach to abnormal vital signs

51 Managing risk and next steps

52. Action items

X How to learn the clinical medicine of your specialty

53 Highest-yield study content

54 Develop an effective study routine

55 Action items

XI Specialty-specific considerations

56 Acute care transition plan

57. Primary care transition plan

58 The best resources for other specialties

The mega summary: From Classroom to Clinician

Feedback request

Conclusion

Appendix: Bonus chapter 1 Personal finance fundamentals

Appendix: Bonus chapter 2 PA & NP Disability insurance

Acknowledgements

Glossary

INTRODUCTION

“Being a new grad sucks There I said it I knew it wouldn’t be easy, but WOW this first job out of school has me questioning if I’m cut out to be a provider I’m not confident and imposter syndrome is getting to me Sometimes I wonder, what the heck did I even learn during my years in PA school? There is a ton that I have no idea how to handle. And even for the things I know, I’m not confident enough to make a decision. What is wrong with me?” Anonymous New Grad PA-C

Sound familiar? I have heard stories like this every month for as long as I can remember. The stress and anxiety are palpable. I felt the same way at my first job and so does every new graduate, whether they admit it or not.

Transitioning to practice is an immense challenge for us as advanced practice providers (APPs) There is a knowledge gap between where we are left after graduation and where we need to be for medical practice.

We have historically relied on employers to bridge the gap. However, practices are under increasing stress as patient volumes increase and reimbursements decrease. Employer support for new graduates is stretched thin. APP residency programs remain a great option, but many cannot choose this option for financial or logistical reasons.

That leaves each of us struggling to bridge the gap ourselves. Yet, navigating this journey without mentorship can be inefficient and overwhelming What’s more, it takes several years to learn clinical medicine. How can new graduates deliver care safely in the interim?

This book offers clear guidance on overcoming this central challenge in your new career. You will learn how to:

Find a job with good support and oversight

Overcome counter-productive emotions like imposter syndrome. Level up your clinical evaluation skills with specific techniques to avoid misdiagnosis. Use clinical decision support systems (“external brains”) to help you order and interpret tests correctly.

Prescribe medications safely and effectively Communicate and document well in patient presentations, consultations, and admissions.

Identify any patient’s risk of serious pathology, so you know when to ask for help. Understand and overcome the common cognitive errors new graduates face. Implement risk-mitigation best practices.

WHO AM I?

I am a practicing PA and clinical educator with nearly a decade of experience. I attended Einstein Medical Center’s 18-month emergency medicine PA residency program along with a class of physician residents. I saw first-hand how physicians are trained and now understand why it is the gold standard.

Since graduating, I have worked in high-acuity emergency medicine and am now an assistant program director at the Washington Emergency Care Physicians APP post-graduate training program Our team has reflected for years on how to train new graduates to a level of excellence I have walked the path of the stressed and overwhelmed new graduate. Those old emotions resurface when I hear about other new grads’ struggles I wrote this book to address these challenges and make this transition smoother for all.

THE BOOK’S FOCUS

I recognize the new grad reality you can’t learn everything immediately The book’s content will narrow your focus in three ways.

First, it focuses on the subset of clinical medicine needed to keep you and your patients safe. Namely, how to detect high-risk conditions and avoid causing iatrogenic harm. With these skills, you’ll know when to seek help immediately and when you have time to sort things out.

Second, it narrows your focus to the subset of patients you are most likely to miss things: the mid-acuity patient. Healthy patients with mild complaints are low-risk, and critically ill patients are easy to spot The patients in the middle are the most challenging These patients look well but have comorbidities or subtle clues for danger that we must recognize.

Lastly, the book highlights the most common mistakes new graduates are prone to making, so you know how to avoid them. Each chapter will include these clinical pearls and pitfalls.

The target audience for this book is new graduate APPs who will assess, diagnose, and treat patients with medical complaints The content is relevant for most specialties This book seeks to reinforce the essential foundations of general medicine before you delve too far into a specialtyspecific focus However, outpatient practices managing chronic disease for patients with established diagnoses may not benefit.

This book will not replace your schooling, on-the-job training, or comprehensive specialty textbooks. Instead, it will give you a sneak peek into your future life in practice and the challenges you’ll face and summarizes the key knowledge and resources you’ll need to succeed.

Your journey will be challenging, but it is worth it On the other end awaits a gratifying career. I hope you think of me as your mentor and friend, cheering you on each step of the way.

Let’s begin!

PART ONE THE NEXT PHASE

CHAPTER 1

NORMALIZING NEW GRAD EMOTIONS

“I’m in my last year of NP school at a top brick-and-mortar institution and will graduate soon I’m currently doing my internal medicine rotation, and I am completely overwhelmed at how little I know! The residents and APPs discuss patient cases and I struggle to keep up I want to be a knowledgeable NP who can carry myself on a team, but I feel so far behind. Imposter syndrome sucks. When does this get better?” Graduating NP Student

GRADUATING from a PA or NP program is a tremendous achievement. As you transition into the real world of clinical practice, it's natural to encounter a whirlwind of emotions. Some of these emotions will be positive, but many will be negative.

While negative feelings are common, they can quickly become counterproductive if not managed effectively Excessive stress and anxiety can impair your learning in this important first year that demands rapid growth.

Emotions are the first hurdle to overcome in your next phase. This chapter focuses on the most common feelings new graduates experience (listed below) and the tried-and-true strategies to overcome them:

Embarrassment

Low Confidence

Imposter Syndrome

Mindset Challenges

Motivation Challenges

Balancing Work and Personal Life

MOVE PAST EMBARRASSMENT

In the first week rounding with my team in the hospital, an attending told me, “John, get a hold of the disaster lab for this patient.” I thought to myself, that’s bizarre. I’ve never heard of a disaster lab before But this patient is really sick, so that must be what they do here I got on the phone in front of everyone and asked the hospital operator for the “Disaster lab, please.” The whole group burst out laughing and the attending said, “You misheard I asked for the vascular lab. ” My coworkers never let me live it down, and we still laugh about it to this day.

The takeaway: Don’t take yourself too seriously. Mistakes are inevitable, and luckily most will be inconsequential Instead of stressing over them, try to laugh it off and move on

UNDERSTAND AND ACCEPT LOW CONFIDENCE

I remember feeling jealous of one classmate who boasted supreme confidence at graduation and “hit the ground running” in their first job Meanwhile, I felt as if I didn’t know anything

Years later, my mentor taught me about the Dunning-Kruger effect and shared a valuable lesson: low confidence is a good sign. It reflects your insight into the immense challenge that is practicing medicine. Those with unfounded faith in their abilities are the most dangerous of all. The ideal mindset for the new graduate is a humble acknowledgment of your clinical limitations paired with enthusiasm and determination to grow

The takeaway: Accept that you have low confidence for now. Develop a plan to reach competence that you are happy with. Then, put one foot in front of the other and trust the process. Over time, your confidence will naturally grow.

Dunning-KrugerEffect:Theleastcompetentpeopleareproneto overestimatetheirabilitiesandhaveafalsesenseofconfidence Theyarein astateof“unconsciousincompetence”FigurebyJensEgholmPedersen, withpermission

COMBAT IMPOSTER SYNDROME

Another counter-productive emotion is Imposter Syndrome, the feeling that you don’t truly belong. It's as if you've somehow sneaked in the back door, and it’s only a matter of time before you are kicked out.

We all feel this, yet we still deserve to be here Before long, every one of us becomes a competent member of the medical team and provides a benefit to our communities.

The takeaway: Whenever you feel imposter syndrome setting in, remember that you are exactly where you are expected to be, and this too will pass. ADOPT A GROWTH MINDSET: THE

How will you react when you encounter challenges throughout the next year?

The first step in overcoming these emotional challenges is embracing a growth mindset. Psychologist Carol Dweck popularized this term in her book Mindset and argues that abilities can be developed through hard work, dedication, and learning from mistakes. In contrast, a fixed mindset is a belief that intelligence is predetermined and cannot be changed.

Adopting a growth mindset can be transformative for those in medicine When you encounter a challenging patient case or an unfamiliar procedure, you’ll view these as opportunities to expand your knowledge and skills instead of retreating into self-doubt. You'll understand that mastering the art of medicine is a continuous journey, and each setback is a stepping stone to becoming a better practitioner.

The takeaway: Listen to your inner dialogue as you encounter challenges and reframe towards the positive. “I can’t do this” becomes “I can’t do this yet.”

REKINDLE YOUR MOTIVATION

The next strategy to overcome emotional hurdles is remembering your “why.” This concept, highlighted by Angela Duckworth in her book, Grit, is about tapping into the core reasons that drove you to pursue your medical career

Take a moment to reflect on why you chose this path. Was it to help people in their time of need? Was it a personal experience that drew you into healthcare? Whatever your motivation, revisiting these core drivers can help rekindle your passion and provide the strength to overcome challenges.

Motivations will be different for everyone, but rest assured, you’ve chosen a great path I have loved my medical career, as do countless others. Douglas Wong is a practicing PA who describes his joy in practicing medicine:

“I’ve worked in a lot of fields Web Design, IT, Retail, Real Estate, and Education And the thing I love most about medicine is that almost all my time is spent in the pursuit of making people's lives better

This happens as a result of my decisions, built upon the edifice of two hundred years of human progress When I don't have the answer, I can easily turn to the pinnacle of human training in physicians for guidance and teaching

Human beings and the world we have built are flawed and broken The decisions we make as a society are wrought with mistakes. But in this role, as a PA, I can be part of the effort to make things a little better. I get to fix things. People get better. That's what I love most.”

DOUGLASWONG,PA-C

The takeaway: Take a moment to revisit your motivations and keep them top of mind when you hit bumps in the road.

BALANCING WORK AND PERSONAL LIFE: THE ART OF WELLBEING

Our final strategy is striking a healthy balance between your work and personal life Medicine

tends to envelop people if they aren’t careful, leading to burnout. I learned this the hard way. I enjoyed learning medicine so much that it became a 7-days-a-week endeavor, putting an unfair strain on my family.

It's crucial to set boundaries and preserve time for rest and rejuvenation. Designate specific times for self-care activities that bring you joy, relaxation, and detachment from work. Whether reading a book, practicing yoga, or spending time with loved ones, make these activities a nonnegotiable part of your routine.

Moreover, protect your time off. Guard the days that overlap with your family and friends and ensure that these times are free from work-related tasks or discussions. Giving your mind a chance to recharge from the pressures of medicine will significantly boost your resilience and overall mental well-being Over time, you'll find that this balance leads to increased effectiveness in your work.

The takeaway: Create a schedule that emphasizes relationships and time away from medicine, and stick with it.

LOOKING AHEAD

As you stand at the beginning of this new chapter of your life, you may ask, "When does it get better? When will I start to feel confident?" Here is the short answer: success breeds confidence.

You will learn clinical medicine and practice applying it during periods of supervision. After repeatedly seeing successful results, your confidence will naturally set in. Each good outcome will be a brick in the foundation of your confidence.

The hard part is enduring the early phases until you gain the necessary experience The question becomes, “Do I have the mental fortitude to endure?”

Pause and take a moment to evaluate your mental well-being Assess where you stand on the spectrum from healthy stress to maladaptive anxiety. If you find yourself leaning more towards the latter, it's perfectly okay.

There are resources available and steps you can take to manage your emotional state better:

Embrace your support system: Lean on your loved ones. Your friends and family are your emotional backbone. Reach out to them when you need a boost, share your worries, and let their encouragement fortify your resolve.

Tap into your professional network: Your colleagues, mentors, and other contacts in the medical field can provide invaluable perspective and guidance. Their reassurances and advice will remind you that what you're going through is a normal part of the journey.

Continue learning: Learn from the wisdom from the books mentioned in this chapter Mindset and Grit. These resources compile decades of research and offer insights into overcoming emotional challenges.

I don’t want to suggest that everyone will have universally terrible experiences in their first year. There will be many positive experiences but you don’t need a guidebook for those. My goal here was to equip you with the right mindset so that you’ll be ready to handle any challenge that comes your way. As they say, prepare for the worst and hope for the best.

CHAPTER 2

GET ORGANIZED FOR SUCCESS WITH GRADUATION CHECKLISTS

BEING well-organized is essential for a smooth transition from graduation to clinical practice. Poor organization can lead to missed deadlines, forgotten tasks, and uncompleted paperwork, which can delay your start date and first paycheck. Some of my colleagues have experienced delays of three months or more due to minor oversights that caused them to miss credentialing windows.

Using checklists can mitigate these risks They provide an efficient means of managing tasks and ensuring no steps are missed. I've prepared two checklists to guide you through this phase of your career.

PRE-GRADUATION CHECKLIST

In the time leading up to your graduation, focus on solidifying your professional network. Complete the following tasks while you still have access to your university email. Once you lose your school email, you will lose access to much of this information.

(1) Create a document for the contact information of your classmates, school faculty, and the preceptors you rotated with.

(2) Add these contacts on LinkedIn, giving people an easy way to find you if they lose your contact information

(3) Reach out to your preceptors I recommend asking preceptors for help with the job search four to six months before graduation

(4) Prepare your finances for the “financial drought,” or the time between graduation and your first paycheck.

Even for those who got a job offer before graduating, licensing and credentialing always take longer than expected. The turnaround time varies widely but has lasted six months after graduation for many new grads.

If you foresee yourself running out of funds, consider maxing out your loans during your last semester in school If all parties signed the job offer, you can also ask your future employer for a loan or an advance on your first paycheck.

POST-GRADUATION CHECKLIST

Once you've graduated, shift your focus to maneuvering through various state and federal licensing procedures. These steps don’t need to be completed sequentially, but the steps labeled as “rate-limiting” should be your top priority:

(1) Pass your boards Follow the steps they indicate after passing This involves registering on your profession’s website (e g , NCCPA), getting your certificate, and more

(2) Apply for a National Provider Identifier (NPI) number at https://nppes.cms.hhs.gov. This number is used in billing and documentation. They will ask you to list a business address. DO NOT put your home address or phone number Anyone searching for your name online can find this information Even if you think posting your personal information for a month or two until you find a job won’t be a problem, it will This information gets immediately distributed all over the internet Instead, use your employer’s or school’s address until you get your first job

(3) Apply for your state medical/nursing license. Licensing and hospital credentialing are the rate-limiting steps preventing you from working, so get on top of them ASAP Ask your school faculty if they know of any way to expedite state licensing When I graduated in Wisconsin, we’d have our license processed within a week if we submitted the documents in person at our local office The process would take two months or more if submitted by mail

(4) Apply for a DEA license if you have a job lined up. This will require a business address. They usually issue the DEA within a few weeks of applying, so it can be safely delayed until you get a job

(5) Make sure your BLS and ACLS are up to date

(6) Upload all of these important licensing documents to the cloud Keep track of your receipts when paying licensing-related fees because most jobs will reimburse you later

With the checklists freeing up some mental bandwidth, you can focus more of your energy on securing your first job. This is an exciting phase and one that the next section will prepare you for

PART TWO

HOW TO FIND A JOB WITH GOOD SUPPORT

YOUR FIRST JOB

Finding a job with good support is one of the most important things you can do to ensure safe medical practice in your first year The rest of the book discusses topics like improving your diagnostic and treatment skills. These are great, but they take time to develop. Your employer and attending physician will be your critical safety net from day one while you hone your skills. Consider this new graduate comparing and contrasting their job with that of a classmate:

“My classmate took a job with a hospitalist group with minimal orientation or training. It was a high-pressure environment, and they managed complex patients independently within a few weeks. They told me about a case of a sick asthmatic who wasn’t responding to typical therapy. Their attending was unavailable, as frequently happened. They felt alone and overwhelmed.

In contrast, I found a great job where my group understands the challenges a new APP faces. The open-door policy of my supervising physician, frequent check-ins, and help from the experienced support staff allows me to practice as part of a team. I recognize that I have a lot to learn, but the pressure isn’t all on my shoulders. I can tell we are delivering great patient care.”

Your top priority right now should be to seek out a job with good support. We will review each step in the job search from start to finish and share concrete advice to achieve this goal. But prepare yourself it won’t be easy. The job search can feel like an uphill battle for new graduates. Every employer seems to list “two years of experience required.” How can you break into your specialty and find a good job? The next chapters will review the following:

The application process

Creating a compelling CV and Cover Letter

Acing interviews

Avoiding red flags

Seeking positive qualities

Negotiating a better package

Deciphering contracts

Deciding between multiple offers

CHAPTER 3

NAVIGATING THE JOB SEARCH

THERE ARE countless ways you could go about starting your job search. The key to success lies in your process to tackle this challenge. This chapter will unpack a strategy that prioritizes your best resources first.

I recommend the following step-by-step approach:

(1) Leverage your personal network. Start with your network, as they will yield far more than the other options Contact your preceptors and past employers to ask if their group is hiring If not, send them your CV and ask them to keep you in mind for future positions. Expand your network by joining local professional organizations for your specialty and attending local conferences.

(2) Explore local hospital and clinic websites. Many hospitals and clinics post job openings on their website alone Since these don’t get nearly as many views as the major job boards, your chances will be much higher with these postings. If you are interested in family medicine, try searching for clinics in your area Bookmark these clinic websites and check them regularly If they don’t have any active postings, you can email the practice manager your CV and cover letter to keep on hand should an opening arise.

You want to be the first person to apply when they post a new job listing. Most groups only post positions when they have immediate needs, so they will want to move quickly with the first candidates who apply For small local groups rarely updating their websites, consider using a Website Change Detector like FollowThatPage.com. This will automatically email you whenever new posts are added to the “job postings” page, guaranteeing you’ll be on the top of the interview pile.

(3) Job-posting websites. Start with websites specific to the medical community, like the AAPA Job Board, ENP Network, Health eCareers, and PracticeMatch. If those don’t have relevant job postings, you can search the generic job boards like Indeed, LinkedIn, and Monster. I’d encourage you to apply to positions listed for “Just PAs” and “Just NPs,” regardless of your title. These sites make it easy to upload your materials and apply to many jobs simultaneously but tend to give lower yields. Set up alerts to receive new job postings matching your criteria.

(4) Recruiters. I include these lower in the list as they are often tasked with staffing notoriously hard-to-fill positions and, therefore, not likely a good job for a new graduate. The exception would be unfilled positions simply because they are rural and might otherwise be a great learning environment. Beware, once recruiters get your information, they will contact you regularly and for life! Use an email address and Google Voice number specifically for recruiter use.

Now that you're equipped with a clear strategy for your job search, it's time to ensure your application materials are up to par. These documents serve as your first impression and are crucial in getting you past the initial screening stage.

CHAPTER 4

OPTIMIZE YOUR APPLICATION

CREATING an outstanding job application is akin to crafting a compelling story one that tells potential employers who you are, what you've done, and how you can contribute to their organization. In this chapter, we will dissect the key components of this narrative: your Curriculum Vitae (CV), your cover letter, and your professional references These tools will open the door to the next critical stage the job interview.

PERFECTING YOUR CURRICULUM VITAE (CV)

Your CV is the professional synopsis of your career journey. Start with a succinct professional summary (2-3 sentence max) articulating who you are and what you seek in a job. Make this specific to the role you're applying for

Next, detail your graduate education, expanding on the experiences relevant to the job you are applying for. If you apply to emergency medicine (EM), share your rotation experiences in EM, trauma surgery, and acute care pediatrics. For unrelated rotations, list the rotation name alone.

Include any prior work experience relevant to the role Towards the bottom, you can include any certifications you have accrued (e.g., ACLS), relevant skills (e.g., bilingual), and pertinent awards Last, I like to include a fun fact about myself at the bottom of my CV to spark conversation during the interview. Most new grads’ CVs will be one to two pages on average.

What sets successful CVs apart is their use of objective, impressive numbers. You should detail why you are stronger compared to the average student. If you chose an elective in family medicine and had twice the number of hours as the average student, spell that out Share the numbers if you did substantial procedures related to that specialty. If the numbers are not impressive, write that you had experience performing the procedures but omit the exact number

On the next page, I’ll share the CV I used to get my job years ago. It mirrors what I see in the successful candidates applying today. If you’d like to use this CV as a template, I have shared it on my website ClassroomToClinician.com, under the “Free resources” section. There are several new-age options for creating a CV as well:

Freelancers on platforms like Fiverr1 can custom-make a CV for under $75.

Artificial intelligence (AI) websites like Rezi.AI, ChatGPT, and KickResume.com can write a CV from scratch or revise your old CV.

Once you’ve created your CV draft, have your closest preceptors review and edit it.

CRAFTING A CONVINCING COVER LETTER

Your cover letter offers a chance to present your story and highlight your strengths in greater depth The cover letter should generally be one page long and include:

Your story and interest in this specialty.

Reasons for wanting that particular job

Relevant strengths and skills, which can be shared as bullet points for ease of reading.

The cover letter I used is shared on the next page If you like this template, you can also find it on my website. AI programs have also helped many with writing and editing their cover letters. Check out AICoverLetter me and Cover Doc ai to generate a cover letter based on your requests

Get feedback on your CV and cover letter after you finish the first draft. Try running your application documents through ChatGPT with a prompt like the following:

“I would like to improve my cover letter to get an emergency medicine physician assistant job Please perform a SWOT analysis on my cover letter with specific improvement feedback After your SWOT analysis, please write an improved version of my cover letter ”

I have tried this with impressive results and would encourage you to do the same!

SECURING STELLAR PROFESSIONAL REFERENCES

If your profile is strong overall, but your reference shares a red flag, it can kill your application on the spot Reflect on all the people who might be a willing work reference (e g , preceptors, school faculty, or prior employers), and only choose people who will give you a raving review. There are two ways you can determine if their review will be positive or negative. Try to set up a call with them. Let them know you are looking for jobs and need professional references, and listen to their reaction. Do they immediately volunteer to be your reference, or do they start making excuses about how busy they’ve been recently?

If they voice interest, you can directly ask them, “Would you be willing to give me a strong professional reference? If not, there are no hard feelings, but please let me know now ” If they pass both of these tests, you can rest assured they will be a strong reference.

You have fine-tuned your application, and your dream employer offers you an interview! Let’s next review how to prepare and succeed in this stage.

1 “Find Talent To Write Your Resume.” Accessed April 4, 2023. https://www.fiverr.com/categories/writing-translation/resumewriting.

CHAPTER 5 ACE THE INTERVIEW

SECURING a job interview is a significant milestone. It's an affirmation that you meet the expectations and requirements of the role. The interview is a chance to get to know you and see if you’d be a good fit for the group.

When interviewing new graduates, employers have specific questions they seek to answer:

1. How quickly will you get up and running? They will assess what you are doing to prepare, how eager you appear to learn, and how easily you take feedback. They want to ensure you are “teachable” and gauge how much training will take until you are a functional group member

2. Do you know your limits and can ask for help? Demonstrate that you are humble, acknowledge you have much to learn, and will have no problem asking for help when needed.

3. Will you be easy to work with, or will you be a “HR problem?” Groups want someone personable and able to develop healthy relationships with coworkers.

4. How long will you stick around? They will invest in you as a new graduate and want to be convinced that you have concrete reasons to stay in the area

Those are questions they have inside their minds. To answer them, they’ll ask you a much longer list of questions like those below The setting for professional interviews will vary widely Small community groups might have you speak virtually with one or two people over an app like Zoom. Other groups might have you come in person with a few other candidates and do rotating interviews with panels of people.

Regardless, the questions will be similar. Preparation is key to performing well in your interview. Try to remember specific work experiences that support the points you want to make. Many candidates struggle with these questions like, “Tell me about a time when you [encountered a challenging patient, and how you handled it]” Thinking on the spot about the perfect case is much harder than reflecting ahead of time.

Pretend you are in the moment, dressed professionally, with your physician employer sitting across from you. How will you respond to the following questions? I’d encourage you to answer them out loud by yourself and make note of the most challenging questions. Take more time to reflect on these, write an outline of how you’d like to answer them, then practice with friends and family.

Getting to know you

Tell us your story and what brought you to apply to our job. This is often called your “elevator pitch.”

What do you feel are your strengths and weaknesses?

Where do you see yourself in five or ten years?

What are your hobbies or stress relievers?

Your professional experience

Tell us about your pre-PA/NP school experience. How comfortable would you be independently caring for most patients in your specialty?

Tell us about your procedural experience and comfort level. Present an interesting patient case for us, and detail what you learned from that case.

Why this specialty?

Why did you choose this specialty?

What have you been doing to study and prepare on your own?

What are the challenges of this specialty, and how are you planning to overcome them?

Why our group?

Why did you apply to our group?

Describe your ideal group or work setting. What are your “must haves” or “deal-breakers in a job?”

How would you deal with potential challenges?

Do you have a plan to manage work-life challenges like burnout?

What would you do if faced with a moral dilemma (such as your supervisor drinking before working)?

What would you do if there was a disagreement between you and your attending physician on a clinical situation or personality friction?

What would you do if a nurse refused to perform one of your orders or there was personality friction?

What will you do if we do not offer a spot in our group?

Tell us about a time when you failed and how you responded to that situation.

It is outside this book’s scope to give “A+ answers” to every question. Generally speaking, the candidates that stand out the most are the ones who come across as calm, personable, and passionate. Take a deep breath and relax. Don’t be afraid to speak casually and say whatever feels natural. Reflect on what is driving you, and be prepared to share examples that demonstrate your passion for what you do

Consider using the STARR framework for the “behavioral interview questions” if these questions are challenging during practice sessions. This is a commonly-used technique to answer them in a structured way. It stands for situation, task, action, result, and reflection. Here's an example:

Interviewer: "Can you tell me about a time when you faced a challenging patient and how you handled it?"

Situation: "During my clinical rotation in family medicine, I was assigned to a patient who was recently diagnosed with Type 2 diabetes The patient was upset and struggling to accept the lifestyle changes they would have to make "

Task: “I wanted to provide emotional support, educate the patient, and help them develop a plan to manage their condition "

Action: "I first listened to their concerns and validated their feelings Then, I used simple language to explain the disease, its complications, and the importance of a proper diet and exercise regimen. I also provided the patient with educational materials and resources. We set short-term and long-term goals, and I followed up with them regularly to ensure they were making progress."

Result: "Over the next few weeks, the patient gained a better understanding of their condition, became more engaged in managing their diabetes, and showed improvements in their blood sugar levels ”

Reflection: "This experience taught me the importance of empathy, active listening, and effective patient education in helping patients cope with challenging diagnoses "

Remember, the interview process is not just about answering questions; it's also your chance to assess whether the group is a good fit for you and if any red flags might be present. The next page will share a one-pager listing high-yield questions you can bring to the interview. This is also available for download on my website.

Below are a few of the key questions highlighted in the one-pager Remember to ask the APPs who are currently working there, not just the people on the interview committee.

What are the roles and responsibilities of APPs here?

Would the workload be manageable for a new grad?

How is the oversight, education, and mentorship?

How easy is it to ask questions of the attending physician during a busy day?

What are the strengths and weaknesses of your group?

In general, what reasons do people cite when leaving? Why did the last person leave?

What is the average tenure and yearly turnover for the APPs?

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