Pilar Garcés-Conejos Blitvich
ElementsinPragmatics
editedby
JonathanCulpeper
LancasterUniversity,UK
MichaelHaugh UniversityofQueensland,Australia
PRAGMATICS,(IM)
POLITENESS,AND
INTERGROUP COMMUNICATION
AMultilayered,DiscursiveAnalysis of CancelCulture
PilarGarcés-ConejosBlitvich
TheUniversityofNorthCarolinaatCharlotte
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DOI: 10.1017/9781009184373
©PilarGarcés-ConejosBlitvich2024
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Pragmatics,(Im)politeness,andIntergroup Communication
AMultilayered,DiscursiveAnalysisof CancelCulture
ElementsinPragmatics
DOI:10.1017/9781009184373
Firstpublishedonline:January2024
PilarGarcés-ConejosBlitvich TheUniversityofNorthCarolinaatCharlotte
Authorforcorrespondence: PilarGarcés-ConejosBlitvich, pgblitvi@ charlotte.edu
Abstract: ThisElementarguesandpresentsthebasesforpragmatics/ (im)politenesstobecomeintergroup-orientedsoastobeableto considerinteractionsinwhichsocialidentitiesaresalientorare essentiallycollectiveinnature,suchasCancelCulture(CC).CCisaform ofostracisminvolvingthecollectivewithdrawalofsupportand concomitantgroupexclusionofindividualsperceivedashaving behavedinwaysconstruedasimmoralandthusdisplayingdisdainfor groupnormativity.Toanalyzethistypeofcollectivephenomenon, athree-layeredmodelthattacklesCCmanifestationsatthemacro, meso,andmicrolevelsisused.Resultsproblematizeextant conceptualizationsofCC-mostlyfocusedonthemacrolevel-and describeitasaBigCConversation,whosemeso-levelpracticesneedto beunderstoodasgenre-ecology,andwhereidentityreduction, im/politeness,andmoralemotionssynergiesarekeytounderstand groupentitativityandagency.
Keywords: Im/politeness,CancelCulture,Intergroupcommunication,Moral emotions,genres
©PilarGarcés-ConejosBlitvich2024
ISBNs:9781009494830(HB),9781009184380(PB),9781009184373(OC)
ISSNs:2633-6464(online),2633-6456(print)
1Introduction
ThisElementâsmainargumentisthatpragmatics,morespeciï¬cally(im)politeness research,needstobemorecognizantofintergroupcommunication,understoodas thosecasesinwhichsocial â ratherthanindividual â identityissalient(Giles, 2012).Thethrustbehinditisthatthereseemtobemanycommunicativephenomenathatsimplycannotbeaccountedforininterpersonaltermsbutarecollectivein natureandshouldbeunderstoodbyrecoursetoagroup.Thisistrueofinteractions whenthoseinvolvedoccupypositionsaffordedtothembyarecognizedsocial identity â suchasemployer/employeeinacorporatemeetingorBlackLives Mattersupporterinademonstration.Further,therearecertainactionsthatcannot beperformedattheindividuallevelbecausetheyemanatefromthegroupand,as such,needtobecarriedoutbyit(oremissariesactingonitsbehalf).Amongthese, we ï¬ndgroupsâ reprisaltomembersâ breachingofsocialnorms.Socialnormsare, inthemselves,aquintessentialgroupphenomenon.Bydisplayingovert(oratleast perceived)disdainforgroupnorms,amembermaybe(intentionallyorperceived as)signalingthattheydonotconformtothegroupâsculturalpracticesandthusbe seenaspotentiallyharmfultogrouplife.Often,differenttypesofretributionfor infringementensuewhich,onoccasion,maybequitesevere,resultingingroup exclusionandostracism(Tomaselloetal.,2012).
Groupexclusionpracticesareattheheartofwhathasbecomeknownas cancelculture(CC),hereunderstoodasablankettermusedtorefertoamodern formofostracisminwhichsomeone(the cancelee)isthrustoutofsocialor professionalcirclesasaresultofbeing ï¬red,deplatformedorboycottedby others,the cancelers.The cancelee isalsosubjectedtopublicshamingand censorshipandoftenfacesserious ï¬nancial,andevenlegal,repercussionsfor havingengagedindifferenttypesofbehaviorperceivedasimmoral.Moralityis closelyconnectedtosocialnormsand,thus,togroupgoalsandcollective intentionality(Tomasello,2018).Whilethefactthat CC existsisnotcontroversial,whatvariessubstantiallyiswhetheritisseeneitheras(i)awaytokeep individualsaccountableandprovideavoicetotraditionallydisenfranchised groups(ï¬rstwave)or(ii)anunjustformofpunishmentandcensorshipthataims atundermining,amongothers,freedomofspeech(secondwave; Romano, 2021; Section4.2).Here,withouttakingastanceonwhetheritsgoalsare laudableorcensurable, cancelation isviewedasanintrinsicallyaggressive off/onlinesetofgrouppracticeswhosemaingoalsarepublicexposure,group exclusion,punishmentoftarget cancelees, andsocialregulation. CC-associated practicescanthusbecategorizedasatypeof reactiveaggression (Allen& Anderson,2017)sincetheyinvolveretaliationtoperceivedoffensewithfurther offense(Garcés-ConejosBlitvich,2022b).Therefore,thisElementis ï¬rmly
anchoredinthesubï¬eldofpragmaticsthatanalyzesunderstandingsof(im) politenessandlanguageaggressionandconï¬ict(Culpeper,2011).
Byfocusingontheirinterconnections,thisElementaimsatadvancingour knowledgeofintergroupcommunication,ontheonehand,andof CC,onthe other.Withveryfewexceptions(Bouvier,2020;Garcés-ConejosBlitvich, 2021,2022a,2022b; Haugh,2022), CC analyseshavetakenamacro-level approachand,asaresult,mayhavepaintedthissocialphenomenonwitha thickbrush,manyofitsidiosyncrasiesglossedover(Garcés-ConejosBlitvich, 2021).Indeed,somearecallingfor âqualitativeaccountsofthespeciï¬cpracticesandinteractionaldynamicsatplayâ andamoreethnographicapproachto thesephenomena(Ng,2020:623).
Bytakingadiscursivepragmaticsapproachtothedata(Garcés-Conejos Blitvich2010c,2013; Garcés-ConejosBlitvich&Siï¬anou,2019)thatinvolves macro/meso/micro-levelanalyses,thisElementscrutinizesthecomplexitiesof threecasestudiesof cancelation involvingthreeAmericanwomenfromdifferentwalksoflife:CongresswomanLizCheney,comedianEllenDegeneres,and sportscommentatorRachelNichols.1 Thus,thestudyhasaUSAfocus. Importantly,althoughCCisclaimedtobeexperiencedelsewhere(Velasco, 2020),itsoriginsarequintessentiallyAmerican(see Section4).Tocarryoutthe study, Faircloughâs(2003) discourseinsocialpracticemodelistakenasa startingpoint,sinceitnicelyincorporatesthesethreelevelsofsociological inquiry:discourses(macro-levelunits)a reinstantiatedingenres(meso-level units),whichare,inturnrealizedatthemicro-level(viadifferenttypesof linguistic â andothersemiotic â [inter]actions)manyofwhichareentextualized,suchastheuser-generatedcommentsinthecorpus.Morespeci ï¬ cally, CC ,atthemacro-level,isunderstoodasaBigCConversation( Gee,2014 ) andwillbedistinguishedfromtheprocessesinvolvedinthenow recognizable ( Blommaertetal.,2018 ; Gar ï¬ nkel,2002 )practiceof cancelation ( SaintLouis,2021 )wherebyindividualsgetcanceled,whichisproperlyrealizedat themeso-levelviaacomplexgenreecology(Spinuzzi&Zachy,2000)andat themicro-levelbygenre-speci ï¬ cconstrainedinteractions.Althoughresearch ( Saint-Louis,2021 )insightfullypointedtotheconceptualdifferences between CC and cancelation ,nodiscourse-basedanalysistodatehasoffered adetaileddescriptionofthemeso-levelpracticesdeployedtocarryout cancelation .Fromthisperspective,thisElementcontributestoadvancing discursivepragmatics/( im)politeness,asthese ï¬ eldshavetraditionallypaid moreattentiontothemacroandmicro-levels.
1 Threemiddleaged/whitewomenwerechosenastargetstohomogenizethesample.However,this Elementlooksat CC fromanideologicalratherthangenderedperspective.
Regardingthemicro-level,interactionsthatrealizethegenrecommonly knownasonlinecomments,asizeableanalyticcorpusextractedfromthe CC Corpus,werequalitativelyscrutinizedtogaininsightsintointergroupcommunication.Although,asmentioned, CC isnotjustanonlinephenomenon,its onlinemanifestationsdocarrysigniï¬cantweightasinitiatorsandcontinuators of cancelation.Inaddition,theyprovideprimesitesfortheanalysisofgroup behaviorandintergroupcommunication.Inpart,thishastodowiththeanonymityaffordedbyonlineplatforms:anonymityenhancessocialidentity (Reicheretal.,1995).Further,digitalcommunicationallowsforthecreation ofamultiplicityofdiversegroups(fromvery thick tovery light,Blommaert, 2017a)andaffordsthenecessary âscenes,â onlinefreespaces(Fine,2012; Rao &Dutta,2012),forthesegroupstoassembleandcarryoutdifferentactions relatedtothegroupâsgoals.Thesegoalsarecloselytiedtotheirclaimedsocial identity(Fine,2012)andcollectiveintentionality(Jankovic&Ludwig,2017). Inthisrespect, CC isrelatedtowhathasbeendescribedas light groups,astaple ofonlinecommunication.Thepresentstudyalsocontributestounderstanding ofhowsuchgroupsbecomeagents(Tuomela,2013).
Concerning CC,thisElementhelpstodispelsomecommonlyheldbeliefs: suchasthat CC isentirelyanonlinephenomenonorthatitisunivocalinits direction:ledby woke mobsthatseekthesamegoal.Indeed,conservativesalso engageinatypeofstraightforward cancelation typicallyassociatedwiththe ï¬rstwaveof CC (asCheneyâscaseillustrates).Resultsconï¬rmthat CC has evolvedsinceitsinceptionandsupportclaimsofasecondwave(Romano, 2021)inwhichthe ultimatecanceller â thatis,corporations,politicalparties, andsoon â ratherthanthe cancelees themselves,becomesthetarget.However, thissecondwaveisnotnecessarilyconservative-led.Athirdtypeof cancelation (notassociatedwithaspeciï¬cpoliticalpersuasion)targetsboththe cancelee and the ultimatecanceler.Further,fromtheanalysisofcomplexgenreecologiesdeployedtocarryout cancelations, CC emergesasprimeexampleofthe off/onlinenexusofpost-digitalsocieties(Blommaert,2019)andwillbehere seenfromtheperspectiveofaugmentedrealitywhichunderstandsthedigital andthephysicalashighlyenmeshed(Jurgenson,2011).
Additionally,althoughgroupphenomenasuchassocialexclusion/ostracism havereceivedconsiderableattention(Foucault,1996; Hoover&Milner,1998; Peters&Beasley,2014)forthemostpart,littleisknownabouthowthese exclusionarypracticesarecarriedoutatthemicro-level.Signiï¬cantly,theserituals areapproachedherespatially,fromageo-semioticsperspective.Following Goffman(1963b),ScollonandWongScollon(2003)and Blommaert(2013), off/onlinespaceisunderstoodasbeingregulativeand,thus,historicalandpolitical.Further,applyingthetenetsofemotionalgeographies(Davidsonetal.,2005),
theonlinefreespaceshereunderscrutinyareseenastransforminginto âothercondemning/sufferingâ (Haidt,2003)emotionalspaceswherebehaviorconsideredantinormative(i.e.,triggersthatset cancelation inmotion)is,inturn,un/ civillyevaluated.Furthermore,saidspacesbecomemoralizingsitesaboutofï¬ine normativitywherethedarksideofmoralityemergesfullforce(Monroe&Ashby Plant,2019; Rempalaetal.,2020).Relatedly,resultsrevealacloseconnection betweenmorality,sharedemotions,andaggressiveretaliationvia(im)politeness.
ThisElementisorganizedasfollows: Section2 discussesthehurdlestoand proposesamodelforapragmatics/(im)politenessofintergroupcommunication. Section3 payscloseattentiontothemeso-level,thelevelofgroups,anddiscusses howonlinespacesfacilitatetheformationoflightgroupings. Section4 beginsthe empiricalpartoftheElementbytacklingthemacro-levelexplorationof CC and includesanoverviewofthethreecasestudiesthatareprobedinthemeso/microlevelsofanalysis,thefociof Sections5 and 6,respectively.Foreaseofreading,a methodssectionrelatedtoeachdiscursivelevelstartsthededicatedsections.In Section7,analysisdrivenresponsesareprovidedtotheguidingresearchquestions(Section3.1)andfuturevenuesforfurtherresearcharediscussed.
2APragmaticsofIntergroupCommunication
Pragmatics,bothutteranceanddiscoursebased,hasmostlyfocusedoninterpersonalcommunication(Haughetal.,2013; Locher&Graham,2010),inwhichthe personal/individualidentityoftheinterlocutorsismostsalient.Personalidentity referstoself-categorieswhichdeï¬netheindividualasauniqueperson,regarding theirindividualdifferencesfromother(ingroup)members.Foritspart,intergroup communicationwasdeï¬nedas âinteractionswhereparticipantsâ groupidentities âtheirclans,cliques,unions,generations,families,andsoon â almostentirely dictatetheconversationaldynamics;speakersâ idiosyncraticcharacteristicshere wouldbealmostimmaterialâ (Giles,2012:3).Theboundariesbetweenpersonal andsocialidentityareporous:group/socialidentityistheportionofanindividualâs self-conceptderivedfromperceivedmembershipinarelevantsocialgroup (Tajfel&Turner,1979/2006).Despitepragmaticsscholarshipleaningtoward theformer,thelatterplaysamajor(someargueevenmorehighlypervasive) roleincommunication.As Giles(2012:3)noted, âHenriTajfelhadalways argued ... thatatleast70%ofso-calledinterpersonalinteractionswereactually highlyintergroupinnature thiscouldperhapseventurntobeanunderestimate.â
Sayingthatpragmaticshasmostlyfocusedoninterpersonalcommunication doesnotmeanthattherearenostudiesinwhichintergroupcommunication ï¬guresprominently.Forexample,within(im)politenessresearch,therehas beensubstantialworkdoneoncommunicationinprofessionalgenres:service
encounters(MárquezReiter&Bou-Franch,2017),healthencounters(Locher& Schnurr,2017);courtroomdiscourse(Lakoff,1988),politicaldiscourse(Harris, 2001)andongender(Holmes,2013; Lakoff,1975; Mills,2003),allinstancesof socialidentitybeingsalient.Thesamecouldbesaidaboutintercultural/crosscultural/contrastivepragmaticsthatfocusonnational,ethnic,orlanguage/culture groups(Blum-Kulka,House&Kasper,1989; Márquez-Reiter&Placencia,2005; Siï¬anou,1999).Toalesserdegree,linkshavebeenestablishedbetweenother socialidentitiesand(im)politeness.Forinstance,religion(Ariff,2012),age (Bella,2009),socialclass(Salmani-Nodoushan,2007),andrace(Morgan,2010).
However,intergroupcommunicationhasoftenbeenapproachedfromaninterpersonalperspectiveandtheconstraintsplacedoncommunicationbyoccurring intergrouphave,inmyview,notbeensufï¬cientlyexplored.Thismaybedue,as Blommaert(2017a)discussesinhisreviewofDurkheimâsideas,tothedominance ofRationalChoiceTheory,aspin-offofMethodologicalIndividualism. MethodologicalIndividualismarguesthateveryhumanactivitycanbereduced toindividuallevelsofsubjectivityinaction(suchasinterests,intentions,motives, concerns,decisions)evenifitiseminentlysocial.RationalChoiceisdrivenbythe maximizationofindividualproï¬t(materialandsymbolic)andproceedsbymeans ofcalculatedintentionalandrationaldecisionsbyindividuals.
Itisnotdifï¬culttotracestrongparallelsbetweenthetenetsofMethodological Individualismandthoseoffoundationalmodelsandtheoriesofpragmatics,such as BrownandLevinsonâs(1987) politeness,andtheirrationalModelPerson, Leechâs(1983)characterizationofpragmaticsaseminentlystrategicandthus rhetorical,ameanstoanend,andthespeaker-centerednessthatdominatesSpeech ActTheory.Further,Blommaert(2017a:17)pointsoutthat,initsmostradical versionsofRationalChoice, âpeopleneverseemtocommunicateortocommunicateonlyindyadiclogicaldialogue.â Dyadiccommunicationhasalsobeena stapleinpragmatics,perhapsanotherhurdletotacklinggenresthatinvolve collectiveengagementandpolylogalinteraction(Bou-Franch&GarcésConejosBlitvich,2014).Allinall,withsuchastrongbiastowardindividualism, ithasnotbeeneasytoconceptualizethe âsocialfact,â thatis,thecollectivein Durkheimâsterms,inpragmaticterms.
Inthenextthreesections,Iproposeaframeworktoovercomepotentialhurdles toagrouppragmatics/(im)politeness.Althoughitmostlyfocuseson(im)politeness,duetothisElementâsrelationalemphasis,itcanbeextendedtoother pragmaticphenomena(suchasexplicated/implicatedmeaningwhichisheavily inï¬uencedbythemeso-levelandindividual/socialidentityclaims/attribution).At thecoreofmyproposalliestherecommendationtomakepragmaticsdiscursive initsorientation(see Garcés-ConejosBlitvich2010c,2013; Garcés-Conejos Blitvich&Siï¬anou,2019)andtherelatedneedtoexplorethemeso-levelof
sociologicalenquiry(muchlessresearchedthanthemacroandmicro-levelsin pragmaticsscholarship).Themeso-levelhappenstobethelevelofpractices,and thusofgroups,and,therefore,essentialtounderstandcollectiveactionand intentionality(keycomponentsoftheproposedframework).Inthisrespect, CulpeperandHaugh(2021:323)arguethat âmeso-levelconceptsdohavean importantroletoplayinteasingouttherolecontextplaysinassessmentsof(im) politeness.Indeed,wesuspectthatitisatthemeso-levelthatthemostimportant workintheorizing(im)politenessismostlikelytocontinue.â Inaddition,especiallyforresearchon(im)politeness,adiscursivepragmaticsopensthedoorto deeperconsiderationsofidentityinrelationtoface,centralconstructsof(im) politenessmodels,asidentityisatthecoreofdiscourses.
2.1OvercomingPotentialHurdlestoaPragmatics(im)politeness ofGroups
2.1.1FaceandIdentity
Thelackofexplorationofintergroupcommunicationwithinpragmatics/(im) politenessmaybeduetoseveralfactors.Oneofthembeingthat,ingeneral, mostresearchhasnotnecessarilyfocusedonidentitybuton face.Face,the inspirationbehindthecoreconceptin BrownandLevinsonâs(1987) framework, wasdeï¬nedbyGoffmanas âthepositivesocialvalueapersoneffectivelyclaims forhimselfbythelineothersassumehehastakenduringaparticularcontact. Faceisanimageofselfdelineatedintermsofapprovedsocialattributesâ (1955/ 1967:5).As Garcés-ConejosBlitvich(2013) argued,Goffmanconceptualized faceasbeingtiedtoaline(arole,anidentity).2 However,BrownandLevinsonâs construaloffacealtereditsessence,astheyseparatedfacefrom line and presenteditasaprimarilycognitiveconstructpossessedbyarational Model Person.Thisfocusonindividualismisoneofthereasonswhytheirpoliteness theorydrewsomeoftheearliestcritiquesfromscholarsfromcollectivismorientedcultures(Matsumoto,1988; Nwoye,1992)andtheargumentbehind takingintoconsiderationdiscernmentalongwithstrategicpoliteness(Ide,1989). Ithasalsobeenadeterrentforadvancingthestudyofintergroupcommunication.
Relatedly,anotherreasonleadingtoadearthofresearchonintergroupcommunicationcanberelatedtohowfaceisfurtherconceptualized,morespeciï¬cally astowhetheritistakentobeaccruedovertime,whichmeansitcanbeattachedto groups(Siï¬anou2011; Wang&Spencer-Oatey,2015)orisemergentininteraction(Arundale,1999; Haugh,2007),inwhichcaseitcannotbesharedbya group(sinceitisunlikelythatallmemberswouldbeinteractingconcurrently).
2 Goffmandroppedtheterm âfaceâ andsubstituteditwithidentityinthebulkofhiswork.
Althoughthisisakeyconceptualpointthatneedstobetackledtotheorize intergroupcommunication(see Haughetal.,2013 discussionofrelational histories),ithasnotreceivedsigniï¬cantattentionwithin(im)politenessresearch. Someexceptionsare Hatï¬eldandHahn(2014) and,morerecently,OâDriscoll (2017:104)whoconcludedthat âitisagainnotclearhowgroupface istobe distinguishedfrom(theself-evidentlyvalidconceptof)agroupâsreputation/ image/identity.â However,hewentontocite Spencer-Oateyâs(2005) âsocial identityface,â thedesireforacknowledgmentofoneâssocialidentitiesorroles (e.g.,groupleader,valuedcustomer),asappearingtohavedistinctmeaning.
Inmyview,theproblemsthatface,asunderstoodintheliteraturediscussed, posesinrelationtogroupscanbebypassedbyresorting,instead,toaclosely relatedconcept:identityorthesocialpositioningofselfandother(Bucholtz& Hall,2005:586).Althoughfaceandidentityarebothsigniï¬cantlyrelatedtothe constructionandpresentationofself(Goffman,1955/1967),theyhave â forthe mostpart â beenthecornerstonesofdifferentresearchtraditions.Onefundamentaldifferencebetween(im)politenessandidentityscholarshipisthatthe latterhasdevotedconsiderablethoughttowhetheridentityisaccruedor emergentininteraction.Thereseemstobequiteuniversalconsensusinpoststructural/discursiveapproachestoidentityinthisrespect:identityisdiscursive, intersubjectivelyco-constructed, emergent ininteraction(forinstance,it involvesthoseveryephemeralsubjectpositionsthatweoccupyinunfolding discourseandthatmakeupstance),butalso durable (Bucholtz&Hall,2005).
Identitiesaredurable,notbecauseindividualshaveessentialorprimalidentities,butbecausedialogicallyconstructedidentitiesarerecreatedinmultiple localpracticeswheretheymakesenseandcreatemeaning(Holland&Lave, 2001). Butler(1990) referstoaprocessof sedimentation wherebypeoplerepeatedlydrawonresourcesthatgraduallybuildupanappearanceof ï¬xedidentities. Whereasitistruethatcertainaspectsofperson,roleandsocialidentitiesaremore stable,eventhosearealwaysoverlappingwitheachotherandconstantlychanging(Burke&Stets,2009).BarkerandGalasinski(2001:31)sumupthiswell whentheystate: âIdentitiesarebothunstable and temporarilystabilizedbysocial practiceandregular,predictablebehaviour.â Fromthisunstable/stabilized,emergent/durableperspective,itisconceptuallyquiteunproblematictotieidentity (andface,aswewillseelaterinthissection)togroups.
Inthemid-to-late2000s,identitystartedtobepresentedalongsidefaceinthe deï¬nitionsof(im)politeness.Scholarsalsobeganenquiringaboutitsrelationshipwithfaceandintroducing(im)politenessstudiestotheframeworksdevelopedfortheanalysisofidentity,arguingfortheirrelevanceto(im)politeness research(seeamongothers Spencer-Oatey,2007;Locher,2008; GarcésConejosBlitvich,2009,2013;Garcés-ConejosBlitvich&Siï¬anou,2017; 7 Pragmatics,(im)politeness,andintergroupcommunication
Garcés-ConejosBlitvich&Georgakopoulou,2021).Thosescholarswho arguedforamoremulti-disciplinaryapproachtothestudyof(im)politeness phenomenasawidentitymodelsasameanstoachievethatgoal,duetotheclose relationshipbetweenface,identity,andself-presentation.Proposedwaysof advancingthe ï¬eldcanbesummarizedasfollows:
a.(Im)politenessmanifestations/assessmentscanbetiedtoidentity(co)construction,notjusttoface.
b.Identityandfaceareinseparable,astheyco-constituteeachother.
c.(Im)politenesscanbeanalyzedasanindexinidentityconstruction.
d.Modelsdevelopedfortheanalysisofidentityconstructioncanbefruitfully appliedtothestudyof(im)politeness(Garcés-ConejosBlitvich&Siï¬anou, 2017:238).
Sincethen,identityhaseitherreplacedfaceasacoreconceptin(im)politeness researchorhasbeenseenasessentialtograspwhatfaceentails,asfaceneeds varydependingontheidentitybeingco-constructedbyanagentengagedina speciï¬cpractice:thatis,anagentâsfaceneedsasa mother differsubstantially fromthoseofthesameagentâsfaceasa surgeon,orasa bridgeplayer.Inthis practice-basedapproach,faceandidentityareviewedasdifï¬culttoteaseapart ininteractionandasco-constitutingeachother(Joseph,2013; Miller,2013). Crucially,agentsengagedinpracticemayclaimorbeattributedeitheran individualorasocialidentityanditsconcomitantfaceneedsandthusgroup (social)identityisseen,fromthisperspective,asunproblematicallytiedtoface. Indeed,theconceptofself-esteemsocloselyconnectedtofaceisforemostin theconceptualizationofsocialidentityasdiscussedby Tajfel(1979) who proposedthatthegroups(e.g.,socialclass,family,andfootballteam)which peoplebelongedtoareanimportantsourceofprideandself-worth.Relatedly, Goffman(1959:85)reconceptualizedhisframeworkinmakingtheteam,rather thantheindividual,thebasicunitoftheinteractionalorder.Thegoaloftheteam istohelpteammatesmaintainthelinetheyhaveselected.Inthissense,teams/ groupsprovideuswithasenseofbelongingtothesocialworld.
2.1.2CollectiveIntentionalityandAction
Yet,anothermotivebehindtheinattentiontowardintergroupcommunicationin pragmatics/(im)politenessmayhavetodowiththemajorrolethatintentionality hasplayedinpragmaticunderstandingsoftheconveyanceandinterpretationof meaning(especiallyintheCognitive-Philosophicalfoundationalmodelsand theoriesofthe ï¬eld,whichprimedspeaker-meaning,suchasSpeechAct Theory,GriceâsCooperativePrinciple,etc.).
Althoughitsroleasanaprioriconcepthasbeenquestioned(Haugh,2008a), mostpragmaticscholarsstillseeintentionasplayinga(varying)inï¬uentialrole incommunication(Culpeper,2011;differentcontributionsto Journalof Pragmatics179,2021).AsHaugh(2008b)discussed,traditionalviewsrelate intentionalityto individual utterances/speakers,butahigher-orderintention wouldneedtobeattachedtolargerstretchesofdiscourse.Inaddition,if intentionalityisunderstoodasco-constructedamongparticipantsininteraction, itmaybeappropriatetoconsidera we-intention asalsobeingapplicable (Haugh,2008a;Haugh&Jaszczolt,2012).However,Haugh(2008b)saw weintention,asdescribedinthethenextantliterature,asstaticandnotadequately capturingtheemergentnatureofinferentialworkunderpinningcooperative activities,suchasconversation.
Animportant,forthisElement,relatedquestioniswhetherweshouldappealto anontologyofgroupagents,i.e.,whenateamplays,istheteamjustmadeupof individualscoordinatinginsearchofacommongoaloristheteamitselfthatplays? Thisquestionhasbeentackledmostlyfromthepointofviewofphilosophyand resultedintotwoopposingcamps:individualismandcollectivism.Individualism understandsandexplainsbothindividualactionandsocialontologyresortingto individualsandtheirrelationsandinteractions.Foritspart,collectivismarguesthat therearegenuinelyemergentsocialphenomena,suchassocialobjects(i.e., groups),states,facts,events,andprocesses(Tuomela,2013).
Whendealingwithsharedintentions,morespeciï¬cally,twoopposingviews areupheld:(i)thosewhospousereductiveviewsofsharedintention,thatis, attributinganintentionto us â asinagroup â canbeundertakenbyresortingto conceptsrelatedtoindividualaction/intention,and(ii)thosewhodisagreewith thispositionandholdnon-reductiveviewsandunderstand we-intentions as involvinganirreducible we-mode.The we-mode approach(Tuomela,2007, 2011)ispredicatedonthecrucialdistinctionbetweenactingasagroupmember guidedbythegroupethosversusactingasaprivateperson.
Inmorerecentwork,Tuomela(2017:16)reviewedsomeofthecentral accountsofnon-reductiveviews,namelythoseespousedby Gilbert(1989), Searle(2010) andhimself(Tuomela,2013),anddescribedthemalongthe followinglines:
Groups(includingcollectivelyconstructedgroupagents)associalsystems (interconnectedstructuresformedoutofindividualsandtheirinterrelations) seeminmanycasestobeontologicallyemergent(viz.involvequalitatively newfeaturesascomparedwiththeindividualisticbasis)andinthissense irreducibletotheindividualisticpropertiesofourcommonsenseframework ofagencyandpersons onconceptualgroundscollectivestatesarenot reducibletoindividualiststates.
Despitesomecommonalities,TuomelacriticizedGilbertâspluralsubjecttheory arguingthatitiscircularandSearleâsargumentationof we-intentions as underdeveloped.Hisownproposal â basedon I-mode/we-mode ofsociability thattakesjointintention,interdependentmemberintentions(we-intentions)are expressibleby âwewilldoxtogetherââ was,inturn,alsocriticizedascircular (Schweikard&BernhardSchmid,2021).Further,evenamongthosewhoagree thatcollectivescanbethesubjectofintentionalstateascription,thereis manifestdissent: Gilbert(1989) and Tollefsen(2002,2015)arguethatitis appropriatetoattributearangeofintentionalstatesincludingbeliefstogroups. Others, Tuomela(2004) and Wray(2001),disagreewiththispositionasgroups, intheirview,canacceptpropositionsbutcannotbebelievers.
Fromthisdiscussion,itsoundsasifallproposalsthatstemfromphilosophical explanationsperhapsleaveuswithmorequestionsthananswers(Weir,2014), whichmayalsoapplytogeneralapproachestoindividualisticintentionwithin pragmatics,mostlystemmingfromaphilosophyoflanguagetradition.Theroleof intentionalityininterpersonalcommunicationhasproventobedifï¬culttoascertain oragreeupon,andgroupintentionalityiscertainlynotanunproblematicnotion either.However,thepost-hocreconstructionofintentionalityviainferencesand attributionsiskeyincommunication,beitinterpersonalorintergroupinnature. Therefore,understandinggroupnessandtheattributionofgoalsandintentionsto groupsareessentialforhumansand,notsurprisingly,theyhaveplayedamajorrole inthedevelopmentofthespeciesâ socialcognition(Tomasello&Rakoczy,2003).
Certainly,knowledgeaboutgroupscarriesimportantand,sometimes,vital informationandimpactsattitudesandbehaviors(ingroupbias,implicitbias, moralobligations);therefore,itseemsessentialforhumanstobeabletocategorizeothersasnon/members.Apparently,thisissomethingthatchildrenasyoung as3caneasilydo,usingmutualintentions(i.e.,thegeneralagreementof individualsthattheybelongtoagroup, Noyes&Dunham,2017:34)asaguiding principle,closelyconnectedtoperceivedcommongoals(Strakaetal.,2021). Oncegroupsareconstitutedsocially,childrenseemstronglyinclinedtobelieve thatgroupnesssanctionsspeciï¬cwaysofrelatingandcarrieswithitpatternsof behavior,association,andmoralobligations(Noyes&Dunham,2017:141).
Thus,howpeoplearetransformedfromarandomcollectionofindividuals intoagroup,asocialunit,orientedtojointactionis,accordingtoJankovicand Ludwig(2017:1â2) thewaytheythink aboutwhattheyaredoingtogether;this wayofthinkingconstitutesthefocusofstudyofcollectiveintentionality3 (CI) whichcanbedeï¬nedas:
3 Itisimportanttopointoutthatintentionalityisnotlimitedtointentions,whichareapropositional attitudedirectedatactions.Intentionality âencompassesallthepropositionalattitudes â believing, desiring,fearing,hoping,wishing,doubting aswellasperceiving imagining and
Theconceptualandpsychologicalfeaturesofjointorsharedactionsandattitudes andtheirimplicationsforthenatureofsocialgroupsandtheirfunctioning. Collectiveintentionalitysubsumesthestudyofcollectiveaction,responsibility, reasoning,thought,intention,emotion,phenomenology,decision-making, knowledge,trust,rationality,cooperation,competition aswellashowthese underpinsocialpractices,organizations,conventions,institutions,andontology.
TheauthorsseeCIascrucialtounderstandingthenatureandstructureofsocial reality.Inthistheycoincide,amongmanyothers,with TomaselloandRakoczy (2003), Tomaselloetal.(2012),and Strakaetal.(2021) whoclaimthatCIis whatmakeshumancognitionunique.Morespeciï¬cally,Tomaselloand Rakoczy(2003:123,143)arguethatCIrelatedskillsunderliechildrenâs culturallearningandlinguisticcommunicationandenablethecomprehension ofculturalinstitutionsbasedoncollectivebeliefsandpractices.ThisisimportantasCIis,therefore,seenasthefoundationforsocialnorms,whichemanate notfromindividualbutgroupopinion.Asaresult,conformingtosocialnorms displaysgroupidentity.Inthesamewaynotabidingbythemsignalsdisdainfor thegroup.Thatiswhy,asisthecasewith CC, âpunishmentforthelaggard needstobebythegroupaswhole â sothatwhenanindividualenforcesasocial norm,sheisdoingso,ineffect,asanemissaryofthegroupaswholeâ (Tomaselloetal.,2012:683).Thenormsthatdeï¬nethegroupanditsgoals andassignrolestoitsmembers,thatis,thegroupâsCI,areinturninternalized bythosemembers,accordingto Tomasello(2018:74)as ââanobjective moralityâ4 inwhicheveryoneknewimmediatelythedifferencebetweenright andwrongasdeterminedbythegroupâssetofculturalpractices.â
Theseclaimsareconsequential,notonlyforthisElementandtheunderstandingof cancelation practices,butalsoforpragmatics.Norms,thequintessential pillarsofresearchinmanypragmaticsubï¬elds((im)politenessamongthem)are theoutcomeofgroupsâ collectiveintentionality.Therefore,apragmatics/(im) politenessofintergroupcommunicationneedstoincorporate(social)identityand collectiveintentionalityaskeytheoreticaltenets.Socialidentity â anindividualâs cognitive,moral,andemotionalconnectionwithabroadercommunity,category, practice,andinstitution(Polletta&Jasper,2001) â isessentiallyconnectedto collectiveintentionalityandbotharefundamentaltounderstandingthetypeof collectivemobilizationinvolvedin cancelation. emotionsdirectedatobjectsandevents(e.g.,beingangryataperceivedslight)(Jankovic& Ludwig,2017:1).
4 Objectivemoralityreferstotheconceptualizationofmoralityasuniversal,notupforinterpretation.Anobjectivemoralityof ârightandwrongâ isthelaststage,accordingto Tomasello(2018), oftheevolutionofmodernhumanmorality.Thisstageisprecededbyself-interest(tiedto individualintentionality)and âasecondpersonmoralityâ,thatis, me hastobesubordinatedto we,keyedtojointintentionality.
Thisincorporationisnotcomplicatedifonetakesadiscursiveapproachto pragmatics/(im)politeness).Indeed,asthe ï¬eldunderwentadiscursiveturn (Barron&Schneider,2014; Locher&Watts,2005),identitygainedprominence.Thisisunsurprisingas,accordingtodiscoursetheorists(Fairclough, 2003; Gee,2005),theconstructionofindividual/social(group)identityisat thecoreofdiscourses,andthelatterfundamentallyinvolvescollectiveintentionality.Fromthisperspective,therearenoapparentobstaclesforpragmatics todealwithinterpersonal and intergroupcommunication.Inaddition,aswillbe discussed,discoursepragmaticspayscloseattentiontothemeso-level,thelevel ofgrouppractices.
2.2ADiscursivePragmatics
Totacklepragmaticphenomena,weneedtogroundtheirstudyinamodelthat includesthethreelevelsofsociologicalenquiry,accountsfortheinterconnectionsamongthem,andoffersscholarswell-developedmeso-levelunitsthatcan teaseouttherolecontextplaysin â forinstance â assessmentsof(im)politeness (Garcés-ConejosBlitvich,2010c,2013).
Traditionally,three(interconnected)levelsofenquiryhavebeenidentiï¬ed/ applied:macro/meso/micro.Usedextensivelyinmanydisciplines,whatexactly theyrefertois,somewhat,speciï¬ctoeach.Insociolinguistics/discourseanalysis,macroreferstobeliefsystems,ideologies,socialstructure,andinstitutions;mesounitsofcommunicationareemployedbygroupsandcommunities ofpractice,suchasspeciï¬ctypesofdiscourseorgenres;whereasmicrorefersto speciï¬c,localinteractionsamongparticipantswithspecialattentiontothe syntactic,interactional,phonological,orlexicalresourcesdeployed.
Inarecentdiscussion, Garcés-ConejosBlitvichandSiï¬anou(2019) argued that(im)politenessresearchhadmostlyfocusedonthemacro/micro-levels withoutmuchregardtotheessential,mediatingroleofthemeso-level(but seeCulpeper,2021amongotherpublications).Inaddition,theshortcomingsof somemeso-levelunitsofanalysiscommonlyusedin(im)politenessresearch, suchasframes,communitiesofpractice,andactivitytypes,wereconsidered.A wayforwardwasproposed:theselimitationscouldbeassuagedbyresortingto well-established,tripartitediscoursemodelssuchasthatproposedby Fairclough(2003)5 andtogenreasakeymesounitofanalysis.
Relevanttothisconversationisthefactthatthestartingpoint,asitwere,of FaircloughâsmodelisarebukeofBourdieuâsviews.ForFairclough,akey
5 Please,notethatalthoughFaircloughappliedhismodelmostlytoworkonCriticalDiscourse Analysis(CDA)thisdoesnotmeanthathismodelisCDAbasedororiented.Itcanbeappliedtoa non-critical,descriptiveanalyses.
omissionofBourdieu âsmodelisthelackofattentiontothemeso-level.Asan example,whendiscussingpoliticaldisc ourse,Fairclougharguesthatpoliticiansneverarticulatepoliticaldiscours einitspureform:politicaldiscourseis alwayssituated,alwaysshapedbygenres(presidentialspeeches,pressconferences,debates,etc.).Incontrast,genre(meso-level)notionsplayafundamentalroleinFaircloughâsaccountoflanguagesocialpractices,thatis,orders ofdiscourse.Ordersofdiscoursearedeï¬ nedas âthesocialorganizationand controloflinguisticvariation â (2003:24).Asshownin Figure1,theway discourse ï¬guresinasocialpracticeisthusthreefold:discourses(waysof representing),genres(waysofacting,i nter-actingdiscoursally),andstyles (waysofbeing).
Theterm âdiscourseâ ishereusedintwoways:(i)asanabstractnoun referringtolanguageandotherkindsofsemiosisaselementsofsociallife, (ii)asacountnounreferringtowaysofrepresentingapartoftheworld â for example,thediscourseofthealt-rightintheUSA.Styles,inturn,refertothe roleoflanguage,alongwithnonverbalsemioticmodes,increatingparticular socialorindividualidentities.Faircloughseesthesethreeelementsofmeaning asdialecticallyrelated,eachoftheminternalizingtheothers.In Faircloughâs (2003:29)words: âparticularrepresentations(discourses)maybeenactedin particularwaysofActingandRelating(genres)andinculcatedinparticular waysofIdentifying(Styles).â Morespeciï¬cally,stylerefersto âthedifferent waysinwhichindividualstalkindifferentsituationstoenactdifferentidentitiesâ (Jones&Themistocleous,2022:135;seealso Coupland,2010). Discourses,genres,andstylesaredurableandstable,buttheyarealsoin constant ï¬ux.Atthestylelevel,agentsarecarriers,asitwere,ofdiscourse/ genres.However,theydonotmerelyreproducethem,byconstructingrecognizableidentities,butcanreinterpret/reinventtheminaway,thatifconstantand shared,maysigniï¬cantlyalterthegenreand,inturn,thediscourse.
Therefore,themodelincludesthethreelevelsofsociologicaldescription (discourse/macro,genre/meso,style/micro)and,importantly,seesthemas
â representations
Discourse
dialecticallyrelatedinthesensethatnotonlythemacro/meso-levelshavean impactonthemicro-level,butthatchangesinthemicro-levelcanaltergenres andultimatelydiscourses.Forexample,theeruptionof CCâ s,amacro-level phenomenon,secondwavehassubstantiallyalteredthemicro-levelrealization of cancelation andthespacesinwhichitisconducted(Section6).
Inamorerecentreformulation, Fairclough(2004:381â382)addedanother keyelementtohismodel:thatis, texts, â[g]enres,discoursesandstylesare realizedinfeaturesoftextualmeaning.â Genressituatediscourses,buttheyare stillabstractions(wehaveasociallyacquiredsenseandexpectationsofwhata lectureorhealthcareencounterare).However,genresthemselvesare instantiatedintexts:thesociallysituated,individually/collectivelynegotiatedinstantiationsofgenres.
As Fairclough(2004:229)argues â[t]extsarethesituationalinteractional accomplishmentsofsocialagentswhoseagencyis,however,enabledand constrainedbysocialstructuresandsocialpractices.â Forexample,ideologies, suchashowclassesshouldbetaught,arepartofourrepresentationofEducation Discourse.Foritspart,EducationDiscourseissituatedindifferentgenres,a lecture,forinstance.Thewayaprofessordeliversanactuallecturewillbe instantiatedina text thatwillreï¬ectthediscourseandthegenrebutwill uniquelybeshapedbytheprofessor âsandthestudentsâ stylesandtheiragencies.Thus,althoughtext(asintextlinguistics)wasinitiallyanattempttoextend grammaticalprinciplesbeyondthesentence,nowadaysitis âwidelydeï¬nedas anempiricalcommunicativeeventgiventhroughhumancommunicationrather thanspeciï¬edbyaformaltheoryâ (deBeaugrande,2011:290).Consequently, discursivepragmaticsâ analyticfocus â andthestudyof(im)politeness anchoredtherein â isthe(writtenorspoken) text. Goingbacktothemodelbeingdiscussed,Pennycook(2010),likeFairclough, acknowledgedthecentralityofgenreinmodelsofcommunication(seealso Blommaert2008,2017a)and â tomovepracticetheoryforward â proposedto reconceptualizediscourse/genre/styleaspractices: discourse,genreandstyle,whenviewedintermsofpractice,directour attentiontodifferentwaysinwhichweachievesociallifethroughlanguage: weconstructrealitiesthroughdiscursivepractices,fromtemporaryregularitiestogetthingsdonethroughgenericpracticesandperformsocialmeanings withdifferenteffectsthroughstylisticpractices.(Pennycook,2010:122)
ThedialecticrelationshipbetweenFairclough âsthreelevelsiscrucial. Inparticular,genreandstyleexemplifythedualnatureofpracticewhichis: notreducibletoindividualactivitynortosociallyorideologicallydetermined behavior ... AsKemmis(2009)suggests ... practicesreï¬guretheactionsof
particularactors thesearrangementsofsayings,doing,set-upsandrelationshipsarenotindividualattributesbutratherasetoforganizingand mediatingconditionsthatrenderactivitycoherent.(Pennycook,2010:28)
Thiscoincideswith Garï¬ nkel âs(2002) viewthatitispractices,notindividuals,thatconstitutetheessentialfoundationsofsocialstructureandisvery relevantforthepresentdiscussion:somegenrepractices â suchasdemonstrations,boycotts,groupexclusion, cancelation ,arecollectiveinnatureand cannotbereducedtotheindividuallevel.Inaddition,therestofgenre practices(althoughnotnecessarilycollectiveasintheotherexamples)such as,forinstance,aserviceencounter,alsoinvolvetwosalientsocialidentities (service/providerandcustomer,ofcourse,coloredbyindividualstyles)that cannotbeunderstoodunlesswithreferencetoagroupandthusconstitute intergroupcommunication.
Takingadiscursiveapproachandgenrepracticesasameso-levelunitallows ustocircumventanypotentialproblemsregardinganalyzingcollective/intergroup-basedpractices,astheyarepartandparcelofgenericexpectationsand constraints.Further,adiscursiveapproachallowsustoconceptualizehow discoursesareoftennotrealizedbyjustonegenrepracticebut,aswith CC, byagenreecology(multiplegenresworkingtogethertoachievethesameend) broughttogethercontingentlyforeachcaseof cancelation (Section5).Inthe nextsections,Ipaydetailedattentiontothemeso-levelasthelevelofgenres practicesandthelevelofgroups,respectively.
2.2.1GenresandtheMeso-Level
AsemphasizedthroughoutthisElement,meso-levelpracticesareessentially relatedtogroupsand,thus,mergeinwellwiththeintergroupperspective advocatedhere.Intakingthisstep,aspragmaticsbecomesdiscourse-centered, pragmaticiansofdifferentpersuasionscandrawinterdisciplinarilyfromlinguisticandrhetoric ï¬eldsthathavemademeso-levelpracticesoneoftheirmain objectsofresearch,suchasSystemicFunctionalLinguistics,Englishfor Speciï¬cPurposes(ESP),andRhetoricalGenreStudies.
ItisthelasttwoapproachesImostlydrawfrominmyownunderstandingof genre.Regardingthe ï¬rst,initsfoundationalpaper, Miller(1984) approached genreassocialactionanddeï¬nedgenresas âtypiï¬edrhetoricalactionsâ that respondtorecurringsituationsandbecomeinstantiatedingroupsâ behaviors. Millerarguedthat âarhetoricalsounddeï¬nitionofgenremustbecenterednot onthesubstanceortheformofdiscourse,butontheaction,itisusedto accomplishâ (151),which â inMiller âsview â makesthempragmaticinnature. Bazerman(1997:19),akeycontributortothisapproach,summarizesitwell:
Genresarenotjustforms.Genresareformsoflife,waysofbeing.Theyare framesforsocialaction.Theyareenvironmentsforlearning.Theyare locationswithinwhichmeaningisconstructed.Genresshapethethoughts weformandthecommunicationsbywhichweinteract.Genresarethe familiarplaceswegotocreateintelligiblecommunicativeactionwitheach otherandtheguidepostsweusetoexploretheunfamiliar.
Further,genresarestabilized-for-nowbutconstantly-in-ï¬uxsitesofsocialand ideologicalaction(Berkenkotter&Huckin,1993)andthus recognizable by membersofcommunities.AsBazerman(1994:100)pointedout, â[w]ithouta sharedsenseofgenre,otherswouldnotknowwhatkindofthingwearedoing.â Importantly,asthemeso-levelrealizationofdiscourses,genresopencertain positions,roles,andrelationships,sinceidentityisalwaysatthecoreofdiscourses/genres(Bazerman,1994;Blommaert,2017a; Fairclough,2003; Gee, 2005).Relevanttoourdiscussion,knowledgeofgenresthroughsocialization practicesincludesrhetoricalexpertise,dynamicknowledgeofprocessesand audience âsexpectations(regardingnorms ofbehavior,forinstance)( Tardy, 2009 )
Miller(2015),whenponderingontheinï¬uenceofherfoundationalviews, arguedthatgenrecontinuestobeausefulconceptbecauseitconnectsour experiencestooursenseofthepastandthefuture,makesrecurrentpatterns signiï¬cant,andveryimportantlyforthisElement,itcharacterizescommunities byofferingmodesofengagementthroughjointactionanduptake.6
WithinESP,oneofthemostinï¬uentialdeï¬nitionsofgenrewasprovidedby Swales(1990:58): âAgenrecomprisesaclassofcommunicativeevents,the membersofwhichsharesomesetofcommunicativepurposes.Thesepurposes arerecognizedbytheexpertmembersoftheparentdiscoursecommunity,and therebyconstitutetherationaleforthegenre.â Swalesâ modelisreferredtoas thethree-levelgenremodelandprovidesausefultemplatefortheactual analysisofgenres.
Communicativepurpose/goalemergesasthemainrationaleforthegenreand triggersamovestructure.Movesareunderstoodasdiscoursalorrhetoricalunits thatperformacoherentcommunicativefunctioninawrittenorspokendiscourse(Swales,2004:228),wheresomemovesareessential/obligatoryand othersarenonobligatory.Forinstance,inresumes,oneisexpectedtoincludea part(move)oneducationandanotheronprofessionalexperience,whereasa moveonhobbiesisnotnecessarilyexpected.Fortheirpart,rhetoricalstrategies refertothedifferentsemioticmodes(lexico-grammaticalstructures,jargon, layout,font,register,amongothers)usedatthemicro-leveltorealizeeachmove
6 âUptakeâ istheillocutionaryresponseelicitedbyparticularsituations.
andcarryoutthegeneralpurposeofthegenre,andare,therefore,audiencedesigned.Tocontinuewiththesameexample,aresumefollowsawell-establishedandrecognizablelayoutandusesprofessional-lookingfonts;itshouldbe formalinregister,use ï¬eld-relatedjargon,beshort(circatwopagesforcorporatejobs),andsoonInthisrespect,asmentioned,genresarestabilizedfornow andsocio-rhetorical;therefore,movestructureandrhetoricalstrategiesarealso in ï¬uxascommunitiesâ conventionsandexpectationschangeorinï¬uential trailblazersfundamentallyalterthegenreinabottom-upfashion.
Relatedly,theadventofdigitaltechnologiespartlychanged,amongmany others,ourconceptualizationoftextsandgenres,astraversalsfacilitatedby hyperlinkscreatedsigniï¬cantlydifferentexpectationsregardingthe ï¬niteness oftextsandthehighhybridizationofgenres(Bhatia,2015; Lemke,2002). Althoughmentionedinrelationtodigitalmediation,as Bhatia(2015) argued, hybridizationisaconstantacrossgenres,despitescholarshiphavingtendedto focuson âpureâ genres.Forinstance,antitobaccobillsmergeandenactlegal andhealthdiscourses.However,genresdonotonlymergeandinï¬uenceone another,theyrelatetoeachotherinamyriadofotherways,asitisnotoftenthe casethatagivenactivitycanbecarriedoutbyjustonesinglegenre.Notehowa politicalcampaignoracollegeapplicationinvolvemanygenrespractices comingtogethertoachieveaspeciï¬cgoal:being(re)electedandbeing(re) admitted,respectively;thosegenrepracticesinclude,tonameafew,fromphone callsandletterstopotentialvoters/donors, ï¬yers,rallies,fundraisers,andsoon, inthecaseofcampaigns,andapplicationforms,statementsofpurpose,ofï¬cial
Figure2 Swalesâ model.
transcripts,lettersofrecommendation,meetingswithacademicadvisorsand ï¬nancecounselors,andsooninthecaseofapplications.
Asaresult,scholarshavedevisedconceptualizationsregardinghowgenrescome together,suchasingenresets(fullrangeofthekindoftextsthatonepersonusesto ï¬lloutonesideofamultiple-personinteractions,Bazerman,1994),genresystems (âinterrelatedgenresthatinteractwitheachotherinspeciï¬csettings,â Bazerman, 1994:97),genrerepertoires(âThesetofgenresthatareroutinelyenactedbythe membersofacommunity,â Orlikowski&Yates,1994:542),genresequences (asimilarconcepttogenresystems, Swales,2004),genrecolonies(atermdevelopedtodescribehowgenresmovefromoneactivitysystemtoanothertocreatenew clustersofgenres,Bhatia,2002),andgenreecologies(acontingent,interacting, interdependentsystemornetworkofgenres,asdistinctfromaseriesofgenreswith aspeciï¬callysequentialseriesofuptake, Spinuzzi&Zachry,2000).7
Itisthelastconcept,genreecologies,thatI ï¬ndparticularlyuseful.Applying thismodeltothedata,Iwillarguethat cancelation iscarriedoutbycomplex genreecologies(Section5.2).
3GroupsandtheMeso-Level
Outofthethreesociologicallevelsofanalysisdescribedanddiscussedin Section2.2,themeso-levelhasbeenoneofthemostdebatedandproblematized dimensionsofsocialtheoryandsociology(Serpa&Ferreira,2019).What scholarsagreeonisthatsocialorderisembodiedinpatternsofsocialrelationships,occurringindifferentdomainsandscales,andseen âinthesimilaritiesof individualbehaviorsasinthe regularitiesofencountersbetweenhumanagents, in theestablishmentofgroups andorganizationsasinthefunctioningof institutionsandinthedistributionofsocialresourcesâ (myemphasis, Pires, 2012:40).
Regardinggroups,as Fine(2012:159)pointsout, âAfocusonthegroups âthemeso-levelofanalysis â enrichesbothstructuralandinteractional approaches,stressingsharedandongoingmeaning.Groupsconstitutesocial order,justasgroupsthemselvesareconstitutedbythatorder.â Morerecently, FineandHallett(2014) arguedthatgroupsandthemeso-levelnotonlymediate themicroandthemeso-levels,butthatthemeso-levelhassemi-autonomous propertiesanddynamicsthatshapeeverydaylife.Thesedynamicscanbe relatedto ï¬veprocessescruciallyrelatedtogroupsby HarringtonandFine (2000) namely,controlling,contesting,organizing,representing,andallocating, someofwhich,aswewilldiscuss(Section6),areofkeytothepresentanalysis. Theseprocesses,accordingtotheauthors,showthatgroupsarethelocusof
7 See Spinuzzi(2004) foradetailedcomparisonofgenreassemblages.
socialcontrolandsocialchange.Whatisclearisthatthroughthestudyof groups,wecanconcentrate,amongothers,onsocialidentity,collectiveintentionality,collectiveactionviaengagementingenrepractices,andgroupculture, whicharekeytotheunderstandingof CC andthepracticeof cancelation,which aimstoeffectbothsocialcontrolandsocialchange(Garcés-ConejosBlitvich, 2022a,2022b).
Asdiscussed,groupsareessentialtocognitionandtosociety(Section2.1.3). Notsurprisingly,groupresearchhasalongtrajectory(startinginthe1850sand gettingestablishedin1930s) andhasbeenapproachedfromavarietyofdisciplines(psychology,sociology,anthropology,philosophy,organizationalscience, andeducation,tonameafew(Gençer,2019). Providingadeï¬nitionofgrouphas provennottobeeasy,asitmayoverlapwiththatofnetwork,community,or organization(Fine,2012:172). Fine(2012:160)claimsthattheyarean âaggregationofpersonsthatischaracterizedbysharedplace,commonidentity,collectiveculture,andsocialrelations.â Tobeagroup,acrowdshouldhavecommon objectives,norms,andshareafeelingofgroupness(Gençer,2019).Inaddition,it hasbeenarguedthat emotionalcommitment toagroupanditslocalculturesetsthe standardsforactionthatshapethegroupandprojectthisactionoutward(Lawler, 1992).Tyinggroupstotheirmeso-levelpractices,Garï¬nkel(2002)doesnot deï¬negroupsonthebasesofdemographiccharacteristics,kinshiprelations,or culturalpractices/beliefsheldbypeopleacrosstime,space,andpoliticalconnections.Instead,groupsaredeï¬nedbyGarï¬nkelbythepracticesthatconstitutetheir membership.Therefore,toconstituteagroupasetofpersonsneedstobemutually engagedinenactingasituatedpracticeinawaythatsaidpracticesdeï¬nethe pertinentsocialidentitiesandinteractionalpossibilitiesforallofthoseinvolved âtherebyconstitutingthemasrecognizableandcompetentmembers.
Further,scholarshiphasprovideddifferentclassiï¬cationsofgroups,among others:primary/secondarygroups,basedoncontact;ingroup/outgroup,based onidentiï¬cation;formal/informalgroups,basedonrules/regulations;voluntary/involuntarybasedonchoiceofmembership;institutional/non/institutional; temporaryandpermanent;un-social,pseudo-social,anti-social,andpro-social groupsbasedonrelationtosociety;large/smallinrelationtosize(see Gençer, 2019,foradiscussion).
Signi ï¬cantlyforthisElement,relatedresearch(Blommaert,2017a,2017b) hasalsodistinguished,between â thickâ groups â thatis,(i)traditional demographiccategories(suchasrace,gender,ethnicity,nation,class,caste, family,profession,andreligion)and(ii)tight-knit,establishednetworksin whichpeoplesharemanynorms,valuesandcollectiverepresentations âand â light â groups,orlessconspicuousformsofrelationshipandsocial interaction(suchas thoseobservedby Goffman,1961 )whichinvolve
momentsoftightbuttemporarygroupness(Blommaert,2017b).Light groups,althoughalsocommonof ï¬ ine,arecloselyrelatedtoonline interactions â suchasthosethatformaroundparticularcon ï¬ gurationsof communicativeresourcesandsocialpractices:frommemestoconspiracy theories,toonlineplatformchallenges â andtowhathasbeenlabeledthe â networkedsociety â ( Castells,1996 )whichhassubstantiallyalteredthe essenceandunderstandingofgroups,astheycannotbecontainedwithin traditionalboundaries( Appadurai,1996 ).Iwillreturntothispointinmore detailinthenextsection.
Althoughthickgroupshavetraditionallyreceivedthebulkofacademic attention,formostpeople,in âdailylivedexperiencemembershipin âlightâ communitiesprevailsoverthatof âthickâ communitiesâ (Blommaert,2017a: 50).Therefore,understandingcontemporaryformsofsocialcohesionrequires anawarenessofthekeyroleoflightcommunities.Itisimportanttoconsider, however,thatthethick/lightdistinctionshouldbetakenasacline,ratherthan discreetcategories.Inthisrespect, Fine(2012:65)claimsthatsociability networks,thatis,lightinteraction,canevolveintoathickformofcommunity whenmemberscollaboratetowardacommongoal.Similarly,Blommaert (2017a)concurredthat âlightâ communitiescanexhibitmanyfeatureshabituallyascribedto âthickâ communities.Forinstance,lightcommunitiescan displayaheavyqualityduetothepassion,zeal,andsharedoutrage/violence thatthoseinvolvedinthemcanexpress.
Itcanbearguedthatthisisthecaseofthelightgroupsthatassemblefor cancelation pursuits(referredtoasmobsorsocialjusticeactivists,depending onideologicalpositioning, Romano,2021).Thesharedgoalsofexpressing outrage,enactingsocialregulation,anddenouncing,exposing,andmaking canceleesfaceconsequencesfortheiractions(Garcés-ConejosBlitvich, 2022b),aswewillsee,givethegroupentitativity(i.e.,howmuchagroupor collectiveisperceivedbyothersasanactualentitywithcohesion,coherence, andinternalorganization,ratherthanjustacollectionofseparateindividuals) andmakeitcoalescearoundrecognizablegenrepractices â cancelation, Sections5 and 6 â thatco-constitutethegroupidentity.Further,theselight groupscanmeshwithothermoreestablishedthickgroups(asinthecaseof cancelation whichisaprimeexampleoftheon/ofï¬inenexusofpostdigital societiesandinvolvesbothon-andoff-linepractices, Section5) tocarryout powerfultypesofactivismthat,insomecases,havebeenlikenedto ârevolutionaryactionâ (Costea,2017).
Regardlessofitsthickness/lightness,agroupâsidentitywillbecloselytiedto thegenrepracticesitengagesin â thatis,agroupiswhatagroupdoes (Angouri,2015:325), cancelation inthecasehereunderscrutiny.As
Blommaert(2017a:40 â 45)hasarguedregardinghisgenretheoryofsocial action, â [c]ommunicativepracticeisalwaysandinvariablyanactofidentity [and]identityworkis genrebased. â Socialactors,thatis,groupmembers, areephemeral(theypasson,mayleavethegroupandjoinothers,etc.)but iterativegroup-associatedpractices,althoughalwaysin ï¬ ux â andthusalso creative,inthesensethattheycandeviatefromgenretemplates â tendtoremain andofferthenecessarycontinuityandrecognizability(Blommaertetal.,2018; Garï¬nkel,2002)forthegrouptoperpetuateitself.As Rawls(2005) argued,itis situationsthataffordtheappearanceofindividualsandnottheotherwayaround. Inotherwords,practices/actionsgeneratethosewhoareinvolvedinthem.
Whatisalsokeytothisdiscussionishowgroups(eitherthickorlight) becomeagents.Aswithotheraspectsofgroupresearch,itismostlythick groupsthathavebeenseenasconstitutinggroupagents,thatis,agroup organizedtohavegroup-levelrepresentationandmotivationandthecapacity toactontheirbasis.Groupagents â suchasseveraloftheonesthatparticipated inthethree cancelations hereunderscrutiny,forinstance,NBC(National BroadcastingCorporation),ESPN(EntertainmentandSportsProgramming Network),andtheHouseofRepresentatives â havesystemsinplacetoprocess individualvoices,opinions,andsoon,intoasingularvoice(voting,decision hierarchies,etc.).Importantly,thebeliefs,decisions,andactionsweattributeto thegrouparenotreducibletothebeliefsofindividuals(List&Pettit,2011;see Section2.1.3foradiscussionofnon-reductiveviews).
However,canlightgroupsbecomegroupagents?Iwillarguethattheycan, albeitindifferentwaysfromthickgroups.Whatmakesthetwoprocesses similaristheclaimingofcertainsocialidentities,theestablishmentofcommon goals,emotionalinvestment,andtheinvolvementincollectiveactiontoachieve saidgoals.Inthecaseofthelightgroupsthatengageinonline cancelation, onlinespacesplayakeyroleinfacilitatinggroupentitativityandagency.
3.1GroupsandOnlineSpaces
In Section4,thesituatednessandhistoricalaspectsof CC willbescrutinized;here, thefocuswillbeonthespaceswhereonline cancelation takesplace,andwhich facilitatethoselightgroupsinvolvedinthepracticetobecomegroupagents.Space emergesaskeybothforthisElementandgroupsingeneral.Relevantforthis analysisistheconceptof scenes,thatis,placesinwhichindividualswithsimilar interestsgatherwiththeexpectationof ï¬ndinglike-mindedothersandengagingin sharedaction(Fine,2012).The scenes ofthetwenty-ï¬rstcenturyareoftenmediated digitally.
Indeed,asmentioned,digitalcommunicationwasinstrumentalinestablishinganetworkedsociety(Castells,1996;Papacharissi,2011)bygreatlyfacilitatingthecreationofendlesstypesofgroupingsand,indoingso,itwasalso conducivetotheproblematizationoftraditionalconceptssuchas group, community, andsocial network.Inthisrespect,translocality,amongothers,has fundamentallyshiftedhowgroupnessemergesonline,asitisnolongerpredicatedonstrongandlastingtiesanchoredinsharedbodiesofknowledgeor facilitatedbytemporalorspatialco-presence(Varis&vanNuenen,2017). Similarly,ithasbeenarguedthatindividualizationisakeyfeatureofglobal connectivity;itassumesthat âdigitalcommunicationnetworkshavetransformedpeopleâssocialrelationshipsfromhierarchical,arranged,stable,tightly, anddenselyboundedgroupstomore ï¬uid,dispersed,episodic,andless boundedrelationships globalnetworkedaudiencesareactiveagentswho canmakefreechoicesbasedontheirowninterests,preferences,andafï¬liationsâ (Li&Jung,2018:4).Alternativeconcepts:onlineafï¬nityspaces (Gee, 2005), ambientafï¬liation (Zappavigna,2014), conviviality (Blommaert& Varis,2015)wereproposedtocapturethelightnatureofonlinegroupness, theoften-limitedrequirementsforgroupafï¬liation(sharedactivities,interests, andcommongoals)andparticipation(Blommaert,2017a).
Often,thesegroupingshavebeendescribedascommunitiesofknowledgeor epistemicorientedcommunities,althougheudaimonic(i.e.,pertainstothe personalfeelingslinkedwitheudaimonia,orstrivingforhumanexcellence throughvirtuousliving)socialvariablessuchastheestablishment/maintenance ofsocialrelationshipsofconviviality,groupcohesion,desireforhappiness, self-efï¬cacy,etc.havebeenseenasfacilitatingtheformationofthatcollective knowledge(Blommaert,2017a;VÀhÀmaa,2013).Scholarshavealsodevoted signiï¬cantattentiontohashtag/memicactivismandthegroupsthataretemporarilyormorepermanentlyunitedviathecommonuseofahashtagorthe continuouspermutationandrecontextualizationofmemes(seeBlommaert, 2017b; Bonilla&Rosa,2015; Zeng&Abidin,2021).Clearly,ambientafï¬liation,onlineafï¬nityspacesarenottraditionalgroups,butasenseofcommunity isevidentinthedifferentandoftenfrequentwaysinwhichonlineusersattempt toreachandconnectwitheachother.
Cyberspacedoesofferamultitudeoftranslocaldigitalspaceswherelikemindedindividualsengageindifferenttypesofgroup-sharedaction.Digital spacesarethusveryfacilitativeofgroupformationsandprovideawindowinto howpeoplebehaveasmembersofgroups,thatis,whentheirsocialidentityis salient,andengageinintergroupcommunication.Intergroupcommunicationis pervasiveonlinesincedigitalenvironmentsfoster deindividuation.Although initialdeindividuationmodelsrelatedittoantinormativeconduct,other
approaches(astheSIDE,SocialIdentityModelofDeindividuationEffects, model,basedonSocialIdentitytheory; Reicheretal.,1995)havearguedthat deindividuation,indigitalenvironmentsdoesnotnecessarilyfosterderegulationofsocialbehaviorbutincreasesthesaliencyofsocialidentityandgroupassociatedsocialnorms,whicharekeytointergroupcommunication.Inthis sense,oftenintechnologicallymediatedpractices,individualsâ personalcharacteristicsmustbesetasideinordertoparticipatesuccessfully(Rawls,2005).
Itisimportanttoconsiderthatthepositiveconnotationsofafï¬liation,afï¬nity, andconvivialitymaypredisposeonetothinkofonlinecommunitiesasrapportbasedgroupings,engaginginplayfulnessandotherludicactivities(Blommaert, 2017b)devoidofanyintra/intermanifestationsofconï¬ict.However,thisisnot alwaysthecase(see Blommaert,2017c;GarcésConejosBlitvich,2021,2022a, 2022b),asnotinfrequentlygroupswillassembleonlineverypurposefullyto turnsomescenesintothe tyrannicalspaces (Andrews&Chen,2006)where cancelation takesplace.
CC â morespeciï¬callyinits ï¬rstwave(Section4.2) â wasunderstoodasa waytochallengeandholdaccountablepowerfulindividualswhohadbeen perceivedasactingimmorallyand,concurrently,toempowertraditionally disenfranchisedgroupsbygivingthemavoice.Collectiveprotestandboycott wereunprecedentedlyfacilitatedbymassiveaccesstoonline,publicspaces.In thissense,onlinespacescanbelikened,withafewcaveats,to âfreespaces.â Accordingto RaoandDutta(2012),freespacesarearenas â inorganizations andsocieties â shieldedfromthecontrolofeliteswhichpromotecollective empowermentandintenseemotionandtriggercollectiveidentities,enabling individualstoengageincollectiveaction.Arguingthatmoreattentionneedsto bepaidtohowprotestspacesthemselvesshapeinteractionandstrategies therein, Au(2017) reconceptualizedonlinespacesas âfreespacesâ andtied themtotheaffordancesandconstraintsofferedbydigitalmediawhichenable certaintypesofengagement(andnotothers).Morespeciï¬cally, Au(2017:147) claimedthatonlinefreespacesarestrategicinsupportingtheexchangeof information,massrecruitment,andtheexpressionof(oppositional)identities (cancelersand canceleesinthiscase).
Takingintoconsiderationthatmostsocialmediaplatformsareinthehandsof powerfulindividualsandcorporationsandregulatedbyproprietaryalgorithms aboutwhosefunctionandimpactonusweknowlittle(Cheney-Lippold,2017),it ishardtoequateonlinefreespaceswiththeinitialconceptualizationsoffreespaces ascompletelyshieldedfromthecontroloftheelite.Nonetheless,theycertainly meettheotherrequirements,and,notably,algorithmsthemselvesplayarolein bringinglike-mindedpeopletogether,and, thus,ingroupformation,bycirculating contenttopeoplebasedonwhattheyhavebeenengagedwithinthepast.
Thisconceptualizationofonlinefreespacesasshapinginteractionand facilitatingtheemergenceofcertainidentitiesisinlinewith Goffmanâs (1963b),ScollonandWongScollonâs(2003),and Blommaertâs(2013) views onon/ofï¬inespacesasbeingregulativeandthushistorical,political,andtiedto emotions;thelatterisalsoarguedbyemotionalgeographies(Davidsonetal., 2005),thatis,thestudyofthefeelingspeopleattachtophysicalplaces(i.e.,how emotionsbothhavespatialaffectsandaffectspace).Indeed,itisduetothe collectiveorganizational/regulative/emotivepowerthatonlinespacesafford thatsuchlightgroupingscanbecomegroupagents.Itisimportanttonotethat becominggroupagentsisessentialtothenengagewithothergroupsagents,the ofï¬inethickgroupsalreadymentioned,suchasthosethatultimatelycarryout cancelation.Aswewillsee,thecomplexgenreecologiesinvolvedin cancelation (Section5)bothrequireandfacilitateforlight/thickgroupstocoalesce intohybrid,contingentgroups,aphenomenonthathasreceivedlessattention.
Inviewofwhathasjustbeendiscussed,itbecomesclearthatpragmatics/(im) politenessshouldnotobviatethetheoreticalandempiricalramiï¬cationsof intergroupcommunication.Acomplexsocio-cultural,collectivephenomenon suchas CC needstobeapproachedfromanequallycomplexmodelthatallows theanalystaholisticviewofitsrealizationsatthemacro/meso/micro-levels.I haveproposedthatFaircloughâsmodelprovidesthenecessarytoolsandcomplexitytotacklethistask.Moreimportantly,withitsinclusionofgenrepractices asmeso-levelunits,itisuniquelyequippedtopayattentiontointergroup communicationandgroupsingeneral,asthemeso-levelisthelevelofgroups, bothinthesenseofsomegenresmakingsocialidentities(andthusintergroup communication)salient(e.g.,ameetingbetweenabossandemployee)andalso inthesensethatsomegenrepracticescannotbefulï¬lledbyindividualsbutare unavoidablycollectiveandtiedtocollectiveintentionality.Afocusoncollectiveaction,asneededin cancelation,impliesscrutinizinghowthickandlight groupscometogetherwithacommongoal(orsetofgoals)thatrequiresthe deploymentofacomplex,contingentgenreecologytobringit/themtofruition. Notably,online cancelation micro-levelpracticeswillbescrutinizedtooffera rareglimpse(astheyhavebeenmostlyapproachedfromamacro-levelperspective)intohowlightgroupscoalesceandturnintogroupagents,thisbeing facilitatedbythenormativity,morality,andemotionsassociatedwithonline spaces,alongwiththeirdigitalaffordances.
Figure3 summarizes Sections2 and 3 andbringstogether Faircloughâs (2003) discourseinsocialpracticemodelandthesocialphenomenonhere underscrutiny: CC.
Bypayingcloseattentionto CC asasocio-culturalphenomenonandthe complexitiesofthreecasesof cancelation involving:CongresswomanLiz