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Supervision THAT Improves Teaching AND Learning

Iwouldliketodedicatethisbooktomydaughters, Mara,Alene,andElena,fortheirsupportiveloveandforprovidingtheopportunitytotryoutallmyinterpersonal skillsastheygrewtoyoungadulthood

Iwouldliketodedicatethisvolumetomyfather;maypeacebyuponhim,becausehetaughtmethevalueofeducation andurgedmetoachievemypotential

JeffreyGlanz

Supervision THAT Improves Teaching AND Learning

EDITION

Strategies&Techniques

FORINFORMATION:

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Sullivan,Susan,1943-Supervisionthatimprovesteachingandlearning:strategiesandtechniques/SusanSullivan,JeffreyGlanz Fourth edition

pagescm

Includesbibliographicalreferencesandindex

ISBN978-1-4522-5546-0(pbk) 1 Schoolsupervision UnitedStates 2 Teachereffectiveness–UnitedStates 3 Effectiveteaching UnitedStates I Title

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ForewordtotheFourthEdition

KarenOsterman

PrefacetotheFourthEdition

Acknowledgments

AbouttheAuthors

ABriefNotetoInstructors

1.TheChangingContextofSupervision

WhatIsSupervision?

TheEvolutionofSupervision

TheInfluenceofHistory

TheHistory

SupervisionintheLate19thCentury

TheEmergenceoftheDistinctPositionofSupervisor

BureaucraticMethodsinSupervisionasSocialEfficiency

DemocraticMethodsinSupervision

ScientificSupervision

SupervisionasLeadership

ClinicalSupervision

DemocraticMethodsandSupervision

Standards-BasedSupervision

ThePersistenceofStandards-BasedSupervisionortheNewAccountabilityEra

UnderstandingtheHistoryofSupervision

ImplicationsforthePracticeofSupervision

PresentContextandFutureNecessities

AssessingBeliefSystems

InterpretingAnswerstotheQuestionnaire

Conclusion Notes

2 ThreeInterpersonalApproachestoSupervision

HowWeLearn

Listening,Reflecting,andClarifyingTechniques

CommunicationintheAgeoftheInternetandSocialMedia

Contents

ReflectivePractice

ApproachestoProvidingFeedback

Elena’sDilemma

I.TheDirectiveInformationalApproach

II TheCollaborativeApproach

III.TheSelf-DirectedApproach

GuidelinesforReflectivePractice

ReflectivePractice

Summary

Notes

3.ObservationToolsandTechniques

SupervisionScenario Analysis Practice

Forty-TwoToolsandTechniquesforObservation

QuantitativeObservationTools

Tool1a:TeacherVerbalBehaviors

Tool1b:StudentRespondingtoVerbalBehaviors

Tool2a:TeacherQuestionsUsingBloom’sTaxonomy

Tool2b:StudentResponsestoQuestionsIndicatingBloom’sTaxonomyLevels

Tool3a:TeacherQuestionsUsingWebb’sDepthofKnowledge

Tool3b:StudentResponsesUsingWebb’sDepthofKnowledge

Tool4a:StudentOn-TaskandOff-TaskBehaviors

Tool4b:DiagramofVerbalInteractions

Tool5a:Gardner’sMultipleIntelligences

Tool5b:StudentUseofGardner’sMultipleIntelligences

Tool6:Hunter’sStepsinLessonPlanning

Tool7a:GroupWorkCriteria

Tool7b:GroupPerformance:AssessmentofIndividualParticipation

Tool8a:DiagramofTeacherUtilization

Tool8b:DiagramofStudentSpaceUtilization

Tool9:Feedback

Tool10:Teacher–PupilInteraction

Tool11:IndicatorsofCulturallyDiverseLearners

Tool12:StrategiesforDiverseLearners

Tool13:AccommodationsandModificationsforEnglish-LanguageLearners

Tool14:TheDifferentiatedClassroom

Tool15:Students’ConstructionofMeaningonTheirOwn

Tool16:LearningCenters

Tool17:Co-teaching:Push-inModel(initialobservation)

Tool18:StrategiesforStudentsWithSpeechandLanguageImpairments

Tool19:GuidedReading

Tool20:Read-Aloud/StoryTime

Tool21:TeacherLanguageDuringCenter-BasedLearninginPre-KindergartenClassrooms

Tools22and23:CommonCoreStandardsinMathematics

Tool24a:TeacherBehaviorsKeyedtoAccountableTalk

Tool24b:StudentBehaviorsKeyedtoAccountableTalk

QualitativeObservationTools

Tool25a:DetachedOpen-EndedNarrative

Tool25b:ParticipantOpen-EndedObservation

Tool26:Child-CenteredLearningObservation

Tool27:NonverbalTechniques

Tool28:QuestioningTechniques

Tool29:StrategiesforDiverseLearners

Tool30:DifferentiatedInstruction

Tool31:GuidedReading

Tool32:TeamTeachingintheInclusionorGeneralEducationClassroom

Tool33:ClassroomAssessmentintheDifferentiatedClassroom

Summary

Conclusion

Notes

4.AnIntroductiontoReflectiveClinicalSupervision

ADefinitionofClinicalSupervision

TheReflectiveClinicalSupervisionCycle

ThePlanningConference

TheObservation

TheFeedbackConversation

CollaborativeReflection

Conclusion

5.AlternativeApproaches:CaseStudiesandImplementationGuidelines

InstructionalRounds

ADefinition

StagesforImplementation

ReflectivePractice

BookStudyGroups

ADefinition

StagesforImplementation

ReflectivePractice

LessonStudyGroups

Definition

StagesforImplementation

ReflectivePractice

PeerCoaching

ADefinition

StagesforImplementation

ReflectivePractice

AJourney:FromPeerCoachingtoCriticalFriends

ADefinition

StagesforImplementation

ReflectivePractice

PortfoliosforDifferentiatedSupervision

ADefinition

StagesforImplementation(basedonthePS6process)

ReflectivePractice

ActionResearch

ADefinition

StagesforImplementation

ReflectivePractice

Conclusion

Notes

6.CreatingTransformationalChangeThroughaFocusonInstructionalSupervision Framework

TheCaseandTwoQuestions

PartI:ANewVisionforExcellence

PartII:TheChangeProcess

Conclusion

7 SupervisiontoImproveClassroomInstruction:NextSteps

NextSteps

GuidelinesforCreatingaSupervisoryPlatform

ClassPractice

“ForMe,Personally”:MySupervisoryPlatform

ForMyInnerCircle

ForMySchool

FortheDistrictintheFuture

Conclusion OrJustaBeginning?

ResourceA.MicrolabGuidelines

ResourceB FishbowlGuidelines

ResourceC.TechnologyintheClassroom:TipsThatSpantheTraditionaltotheVirtualClassroom

ResourceD ObservationPracticeSheets

References

Index

AdditionalmaterialsandresourcesrelatedtoSupervisionThatImprovesTeachingandLearning: StrategiesandTechniques,FourthEdition,canbefoundatwwwcorwincom/supervision4e

ForewordtotheFourthEdition

Sullivan and Glanz rightfully maintain that supervision is central to the renewal of classroom teaching and learning This is particularly true if you believe that education, like other professions, requires continuous learning. Although needs and goals differ at different stages of career growth, everyone whether teachers or administrators shouldbeengagedinaconstantprocessofassessmentandrenewal.Ideally,schoolsshouldbe places where professional educators, regardless of their specific roles, work as a team, sharing their expertise andcontributingtheireffortstocontinuallyimprovestudentlearning.

Since this book was first published in 1999, there are several things about schools that we have come to knowwithevengreatercertainty Thequalityofteacherpracticeismostdirectlyinfluencedbywhetherornot teachers experience schools as learning communities (Silins, Mulford, & Zarins, 2002) If the school supports collaborative work, sharing of information, and open communication among staff, it is more likely that teachers will utilize effective teaching strategies Leaders play a direct role in determining how their schools function Althoughtheleadershiproleiscomplex,ifleaders“encouragestafftoreflectonwhattheyaretrying to achieve with students and how they are doing it” (Silins et al., 2002, p. 621), and enable them to establish and pursue their own professional goals, it is more likely that teachers will perceive their school as a learning organization

In this text, Sullivan and Glanz provide educators with the analytic and technical tools that they need to be able to create a climate for learning Despite our knowledge about the effectiveness of learning organizations, schools rest in the shadow of a bureaucratic and hierarchical tradition that characterizes individualsassuperiorandsubordinate,differentiallydistributespowerandauthority,andcreatesartificialand often antagonistic role-based divisions In recognizing the strength of these mindscapes that so directly shape practice,SullivanandGlanzencouragethereaderstoexploreandchallengetheirowntraditionalbeliefsabout authority and control. They then present basic but very important communication skills that facilitate reflection and dialogue and contrast these with more traditional approaches that rely on judgment, direct control, and appeasement disempowering strategies that reinforce hierarchical barriers, preclude collaborativeproblemsolving,andconstrainpersonalgrowthandinitiative(Osterman&Kottkamp,2004).

One of the most frequent complaints from teachers is that the supervisory process is seldom useful They sit through the preobservation, observation, and feedback cycle, but it doesn’t help them improve their teaching.Therearetwoaspectsoftheprocessthatlimitsupervisoryeffectiveness(Osterman,1994).Thefirst is a lack of descriptive data and/or the failure to share those descriptive data directly with the teacher There will be no change in practice if teachers are unaware of the need for change Because our perceptions are shaped by so many factors, most of us have only an incomplete understanding of our own behavior and the effects of our actions The new teacher, for example, may perceive only her failures A more senior teacher, shaped by years of experience, may unknowingly adopt very different patterns of interaction with different groups of students, limiting their effectiveness with some. Data-based feedback enables teachers to “ see ” their

practiceinanewlight.Forthatreason,cleardescriptivedataaboutpracticeanditseffectsonstudentlearning arecriticalifthegoaliscontinuousimprovement

The second problem is the tendency to use the feedback conference to offer teachers suggestions for improvement. Teachers need to have information about their work, but if the purpose of the supervisory process is to encourage learning, they also need the opportunity to assume responsibility for their own professional growth. From research and experience, we know that even when supervisors gather and share objectivedatawithteachers,ratherthanencouragingdialogueaboutteachingandcollaborativeplanning,they quickly shift attention to suggestions for improvement Rather than empowering teachers to analyze and critically assess their own work, the supervisors fall into traditional patterns and provide the answers. Althoughwellintentioned,thisprescriptiveapproachlimitsteachers’potentialtofunctionasprofessionals.

To address these concerns, Sullivan and Glanz rightly direct the supervisor’s attention to data collection and feedback. They provide a rich variety of tools for gathering data about multiple dimensions of teacher practice and its connection to student learning. Equally important, they also illustrate how supervisors whetheradministratorsorfellowteachers canprovidefeedbackandengageinreflectivedialogue,optimizing professional growth and avoiding the judgmental and prescriptive approaches that limit effectiveness. In this collaborative dialogue about teaching, the responsibility for problem analysis and problem resolution shifts. Althoughthesupervisorcanstillshareideas,heorshenolongerassumesthesoleresponsibilityforsolvingthe teacher’s problems Basically, this approach offers educators a practical way to challenge traditional top-down models of authority and control, respect teachers’ professionalism, and create positive, supportive, and collaborativerelationshipsbetweenteachersandtheirsupervisors

Even more important, this approach to supervision is one that supports deep learning It is relatively easy to achieve some types of change. For example, a district can require teachers to use a particular curriculum. Meaningful change, however, requires change in underlying beliefs about teaching Thus, teachers who believe that didactic methods of instruction are appropriate are unlikely to adopt constructive approaches to teaching (Torff & Warburton, 2005). Good professional development, in whatever form, encourages teachers toexploreandassesstheirbeliefsinordertofacilitatechange Itrespectstheirprofessionalismandisbasedon assumptions that teachers are not only willing but anxious to improve, and that they have the expertise (at whateverlevel)totakeanactiveanddirectroleinshapingtheirowndevelopment.

The strategies that Sullivan and Glanz highlight in their text are techniques that ensure that supervision really will support professional learning Even though the techniques they describe are not unique, the authors’ presentation is. Not only do they provide information about various techniques that improve the quality of feedback, but they also provide a learning framework based on principles of constructivism and reflectivepracticethatfacilitatesnotjustunderstandingbutapplication

Reflective practice and constructivism share a common set of beliefs about learning (Osterman & Kottkamp, 2004) First is the belief that learning is an active process requiring student engagement Learning is the ultimate responsibility of the learner, and the role of the instructor is to facilitate growth by focusing inquiry,engagingstudents,exploringandchallengingideas,andprovidingresources.Thesecondbeliefisthat ideas influence action Through experience, people develop theories about how the world works, and these theories shape their behavior Learners construct their own knowledge, building on prior experiences Accordingly, students must have opportunities to articulate, represent, and assess as well as extend their

knowledge. The third important belief is that learners construct knowledge through experience, particularly problematicexperience Pedagogically,then,itisnecessarytobuildconceptualconflictbychallengingcurrent understandingandofferingopportunitiestodevelopandtestnewwaysofthinkingandacting.

The supervisory model Sullivan and Glanz describe is built on these pedagogical principles, and the text itself admirably incorporates these ideas Each section poses problems to engage and challenge the learner Realistic cases illustrate the relationship between beliefs and practice and describe the personal and organizational obstacles that perpetuate bureaucratic practices. Reflective activities in each section raise challenging questions, stimulate interest, and encourage the articulation and critical assessment of personal beliefs.Thetextalsoprovidesfordevelopmentofskillsthroughaseriesofprogressivelychallengingactivities. Initially, learners experiment with strategies in a supportive classroom environment. The second step involves testing the new strategies in the work setting In the classroom and in the work setting, the learning process models the principles of supportive supervision. In the classroom, the students utilize a wide variety of observationstrategiesandpracticedescriptivefeedbackandcollaborativeproblemsolvingwithoneanother.In the work setting, they work closely with a colleague, testing the same strategies Each of these activities developsskill,butmoreimportant,theactualexperimentationestablishesthevalidityofthespecifictechnique andbuildslearnerconfidenceinhisorherabilitytousethesetechniqueseffectively.

In constructivism and reflective practice, in contrast to more traditional educational models, the relationship between teacher and learners is that of a partnership based on common goals for improving practice rather than on hierarchical differences related to presumed differences in expertise. The structure of thetextfacilitatesdialogueandcreatesaclimateofopenness Thelanguageisaccessible Thetoneispersonal, warm, respectful, and collegial The authors share responsibility for learning with the readers, presuming that the readers are intelligent, informed, and capable. They invite learners to supplement the text with their own suggestions, and, in fact, use creative strategies suggested by their own students These are empowering strategies that support the learning process and model the ideas about supervision that they espouse In contrast with the “inspection” model that too often characterizes school supervision, the supervisory process envisioned by Sullivan and Glanz is collaborative rather than hierarchical, dialogic versus didactic, descriptive rather than judgmental, and supportive rather than punitive This is a major shift Although the idea is appealingandevenconvincing,bringingaboutchangeinthepracticeofsupervisionisnoeasytask.Todoso, toalignactionmorecloselywiththeory,involvesmorethansimplypresentingarangeoffeasibleandeffective strategies According to Argyris and Schon (1974), ideas like these will be integrated into practice only when existing theories and patterns of behavior are identified, explored, challenged, and modified. This theoretical premise has important implications for learning If the learning process is to be effective, its learning goals must extend beyond the mere transference of knowledge to incorporating the appropriate and effective applicationofknowledge.

Normally, the challenge to facilitate the application of ideas rests on the shoulders of the instructor The textprovidestheinformation,andtheinstructorprovidesthepedagogicalexpertise Here,SullivanandGlanz have developed a text that provides information but, more important, one that engages the readers in a reflective process of observation, analysis, and experimentation designed to facilitate behavioral change By extending well beyond the normal scope of a text and exploring dimensions of belief and practice in the context of schools and leadership, the authors provide a valuable resource. The use of this text, its learning

strategies and supervisory techniques, should support realization of the book’s stated purpose: the development of educational leaders whether administrators or teachers who are able to engage in supervisiondesignedtoimprovethequalityoflearning.

PrefacetotheFourthEdition

TSupervisionisandalwayswillbethekeytothehighinstructionalstandardsofAmerica’spublicschools.

Spears,1953,p 462

wo major foci in education dominate increasingly in the second decade of the 21st century: The highstakes accountability of teachers and those who prepare them and the expanded use of standardized test data to monitor student achievement and the effectiveness of instruction We believe that the goals of consistent, improved achievement for all students and a well-developed, effective teaching force to facilitate thisimprovementarelaudableandimperativeoutcomes.Nonetheless,weareveryconcernedthattheprimacy ofstandardizedtestscoresasevaluationtoolsofstudentsandteachersalikeandtheuseofstandardizedrubrics to monitor teachers are having a detrimental effect on the collaborative environment that forms the basis of effectivesupervisionofteachingandlearningthatisatthecoreofacultureoflearning.

Therefore, in addition to continuing to focus on the issues of supervisory practice that value diverse learning styles of teachers and students alike and the technologies necessary to promote quality teaching and learning that formed the core of the third edition, we highlight an additional belief in this edition. Our declaration that instructional supervision, as best practice, is a schoolwide process in which learning and teaching are the core of the school’s mission, underlies the changes in Chapter3, the new Chapter6, and the newcasestudiesinChapter5.

The emphasis on what students are actually doing in the classroom in conjunction with what the teachers are asking the students to do lies beneath the organization of Chapter 3 We pair, wherever possible, observationinstrumentsthatpermittheobservertofocusonbothteacherandstudentevidence.

Thebestmeansofinstructionalimprovementandeffectivenessisamirroronteacherpracticeandstudent response to instruction We firmly believe that zeroing in on a specific teacher practice and the student response to that instructional strategy or vice versa provides a two-way mirror that fosters deep and longlasting change We prefer wherever possible the term evidence over the word data The current use of student standardized test scores as the primary source of information for student and teacher evaluation narrows the contemporary meaning and use of the term data. Evidence retains a sense of varied ways of judging (Hazi, 2012) that can include among others, teacher and student observations, document and research review, collaborativeinquiry,andmyriadalternativeformsofsupervision

This emphasis on the instructional core and its relation to supervision of instruction is highlighted in our newcasestudiesonalternativeapproachestosupervision LearningWalks,LessonStudy,andBookGroups in Chapter 5 These case studies are based on work one of us did in supporting a new school leader in developing a comprehensive supervisory approach to improving teaching and learning. They focus on the

professionalization of teachers within a learning community; we have eliminated less current cases. The new Chapter6comprisesacasestudythatdescribesthejourneyofaleaderandherschoolassheengagesherstaff in building a foundation of core beliefs and values related to the role of innovative supervision in teacher growthandstudentlearning.

Inkeepingwithourongoingbeliefthatunlessattentionisdrawntodeepchangesininstructionalpractice, change will remain ephemeral (e.g., Fullan, 2006), we have added observational instruments that will support the deep implementation of current practices, that is, push-in support, math common core standards, and so on

We believe that supervision as a dynamic process that facilitates dialogue to promote instructional improvement is central to the renewal of classroom teaching and learning in the 21st century. Rather than merely describing and explaining varied models of supervision, this book presents the reader with researchbasedandempiricallytestedstrategiesandtechniques.

By offering an overview of approaches for instructional improvement and some specific supervisory strategies, this volume encourages the reader to develop her or his own supervisory platform or personal principlesofpractice.Themainfeatureofthistextisthehands-ondevelopmentofessentialsupervisoryskills.

This text is meant for use in undergraduate and graduate courses on instructional improvement and by individuals in leadership positions in schools and districts, including teams of teachers and teacher leaders It contains unique features that set it apart from similar works The text, designed to be user friendly, provides examplesofsummarysheetsandobservationchartsaswellas“cribsheets”toenhancereviewandactualusein the classroom Corwin provides information about web-based resources for the book and e-book purchase Throughout each chapter are reflective microlabs and other activities designed to reinforce new material and concepts.

Why is a book of this nature important? In an era in which monitoring through brief walk-throughs, teacher accountability based primarily on standardized test scores, and the use of lengthy standardized rubrics as evaluation instruments in the guise of supervision of instruction, those individuals who argue that supervisionisvitaltoinstructionalimprovementmustremainvigilanttopreservethebestthatsupervisionhas to offer With the continual emphasis on student outcomes and state and national standards, supervision is morethanever anindispensablelinkthatinspiresgoodteachingandpromotesstudentlearning.Webelieve that when teachers are encouraged to reflect on their teaching and when individuals with supervisory responsibilities engage teachers in conversations about classroom instruction, the stage for instructional improvementisset.

This book, along with other publications, such as the HandbookofResearchonSchoolSupervision (Firth & Pajak, 1998); Educational Supervision: Perspectives, Issues, and Controversies (Garman, 1997); Handbook of Instructional Leadership: How Really Good Principals Promote Teaching and Learning (Blase & Blase, 1998); Mentoring and Supervision for Teacher Development (Reiman & Thies-Sprinthall, 1998); Differentiated Supervision (Northern Valley Regional High School District, 1996); SuperVision and Instructional Leadership: A Developmental Approach (Glickman, Gordon, & Ross-Gordon, 2010); Interpersonal and Consultant Supervision Skills: A Clinical Model (Champagne & Hogan, 2006); Cognitive Coaching: A Foundation for Renaissance Schools (Costa & Garmston, 1997); Instructional Supervision: Applying Tools and Concepts, 3rd edition (Zepeda, 2012); Teacher Supervision and Evaluation: Theory Into Practice, 3rd edition (Nolan &

Hoover, 2011); and Supervising Instruction: Differentiating for Teacher Success, 3rd edition (Pajak, 2008), indicate the resurgence and attention given to supervision We believe that such attention is not only warranted but necessary so that the integrity of instructional improvement within classrooms across America and around the world will be maintained. Although scholars may busy themselves with philosophical intricacies or theoretical nuances about the viability and definition of supervision, practitioners know too well howimportanteffectivesupervisionisformaintainingandencouraginginstructionalexcellence.

Critical assumptions about supervision underlie this work. First and foremost, we maintain that supervision of instruction as an ongoing, nonjudgmental, reflective, and collaborative process that engages teachersindialogueforthepurposeofimprovingteachingandstudentlearningremainsapotentforcetoward promoting instructional excellence in schools. Moreover, the goal of supervision is to facilitate the process of teaching and learning through a multitude of approaches that can encompass curriculum and staff development,actionresearch,andpeer,self-,andstudentassessment.Thiscombinationcanformthebasisof transformationalleadershipandchangeinadepartment,gradelevel,school,anddistrict.

This text follows a logical and orderly progression, all the while encouraging the reader to understand the changingcontextofsupervisionandtodeveloprequisiteknowledge,skills,anddispositionsaboutsupervision. It culminates in the development of a personal supervisory platform and offers suggestions for a collaborative planforsupervision

Chapter1 provides a historical and theoretical framework for supervision This foundation, along with an initial belief inventory that should be completed before reading the chapter and again at the end of the course, permitsthereadertobeginlayingthegroundworkforapersonalsupervisoryplatform

Chapter 2 introduces basic interpersonal tools for initiating and providing feedback on classroom observations.Thereaderisintroducedto“cribsheets”topracticefeedbackdialoguebetweenprofessionalsand foruseonsite Thetheoryandpracticeofreflectioninaction,acrucialtoolforself-reflectionandassessment, is also introduced Chapter3 reviews sample classroom observation tools and techniques in a way that allows readerstopracticetheminthecollegeclassroomorworkshopandonsiteandtodevelopthisessentialskill.In Chapter 4, the previously learned observation tools and techniques and feedback approaches are integrated into our reflective clinical supervision cycle framework Opportunities for practice and simulations precede recommendationsforsite-basedinitiation.

Chapter5presentssevenalternativeapproachestosupervisioncurrentlyinpractice Authenticcasestudies introduceeachapproach,followedbyadefinitionandsuggestedstepsforimplementation Chapter6presents a current example of how a transformational leader begins to grapple with change through a focus on instructional supervision the beginnings, challenges, and initial successes Chapter 7, the final chapter and the culmination of the learning process, encourages readers to create their own personal supervisory platform, that is, a personal theory or principles of practice. In addition, this chapter includes a guide to facilitating the developmentofacollaborativesitevisionandplanforsupervision

Insum,thisbookreviewsthesupervisorystrategiesandtechniquesnecessaryforfutureeducationalleaders sothattheycanpromoteteachingandlearning theessenceofwhateffectivesupervisionisreallyallabout.

We hope you find this new edition practical and user friendly We welcome your input for website suggestions and additional changes in future editions Contact us at SusanSullivan@csicunyedu and at glanz@yu.edu.

Acknowledgments

W

ethankourgraduatestudentsattheCollegeofStatenIslandandatYeshivaUniversityforallowingusto developvariousideasinthisbookwiththemandforofferingusefulfeedback

Susan Sullivan would like to thank David Podell, the former provost and vice president for Academic Affairs at the College of Staten Island, for his ongoing support in all of her academic endeavors. She would also like to express appreciation to the faculty and administration of Ditmas Intermediate School, in Brooklyn,NewYork,and,inparticular,NancyBrogan,LynnePagano,ElkeSavoy,MadelineCastaneda,and Nasreen Farooqui for their willingness and enthusiasm in developing a peer coaching model in the International Institute at their school Carmen Farina and her staff were models not only in the development of alternatives to traditional supervision but also in their proactive, open sharing of their successes and challenges. Karen Osterman of Hofstra University introduced the world of reflective practice to Susan and continuestoreflectwithheronteachingandintellectualendeavors

Jeffrey Glanz would like to acknowledge his colleagues in the Council of Professors of Instructional Supervision (COPIS) for stimulating, over the years, many of the ideas in this volume. Special thanks to colleagues Bert Ammerman and Jim McDonnell of Northern Valley Regional High School District for their innovative work, which formed the basis for one of the case studies in Chapter 5 Jeffrey would also like to acknowledge his marvelous doctoral students (Michael Zauderer, Adam Dobrick, Aviva Edelstein, and Shalom Rohr) who helped with elements in our revised Chapters 5 and 6 In particular, they helped create variouscasestudiesthatreflectedthelivedrealitiesofseveralschoolsinwhichwework

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