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DEDICATION

To my wife Jan. Thanks for your never-ending encouragement and support. Without you, this book would have never been possible. Also, thanks to all the student entrepreneurs who contributed to the chapter opening features in the book. Your stories are both insightful and inspiring.

To my family: I am so proud of each of you and so blessed by your perseverance and never-ending love and support. I know that sometimes it seems as though “we lose ourselves in work to do and bills to pay and that it’s a ride, ride, ride without much cover.” But you are always in my heart, a gift for which I remain deeply grateful.

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BRIEF CONTENTS

PART 1 Decision to Become an Entrepreneur1

CHAPTER 1 Introduction to Entrepreneurship 3

PART 2 Developing Successful Business Ideas39

CHAPTER 2 Recognizing Opportunities and Generating Ideas41

CHAPTER 3 Feasibility Analysis 77

CHAPTER 4 Writing a Business Plan111

CHAPTER 5 Industry and Competitor Analysis 147

CHAPTER 6 Developing an Effective BusinessModel179

PART 3 Moving from an Idea to an Entrepreneurial Firm211

CHAPTER 7 Preparing the Proper Ethical and Legal Foundation213

CHAPTER 8 Assessing a New Venture’s Financial Strength and Viability253

CHAPTER 9 Building a New-Venture Team289

CHAPTER 10 Getting Financing or Funding319

PART 4 Managing and Growing an Entrepreneurial Firm355

CHAPTER 11 Unique Marketing Issues357

CHAPTER 12 The Importance of Intellectual Property393

CHAPTER 13 Preparing for and Evaluating the Challenges of Growth431

CHAPTER 14 Strategies for Firm Growth 461

CHAPTER 15 Franchising495

Glossary535

Name Index547

Company Index551

Subject Index557

Prefacexvii

PART 1 Decision to Become an Entrepreneur1

CHAPTER 1 Introduction to Entrepreneurship 3

Opening Profile—GIFTZIP.COM: The Classic Entrepreneurial Story3

INTRODUCTION TO ENTREPRENEURSHIP4

What Is Entrepreneurship?6

Why Become an Entrepreneur?7

Characteristics of Successful Entrepreneurs9

WHAT WENT WRONG? How a Lack of Passion and Too Few Customers

Can Kill a Business12

SAVVY ENTREPRENEURIAL FIRM: Angry Birds and Zeo14

Common Myths About Entrepreneurs15

Types of Start-Up Firms17

CHANGING DEMOGRAPHICS OF ENTREPRENEURS18

ENTREPRENEURSHIP’S IMPORTANCE21

Economic Impact of Entrepreneurial Firms21

Entrepreneurial Firms’ Impact on Society22

Entrepreneurial Firms’ Impact on Larger Firms22

PARTNERING FOR SUCCESS: Working Together: How Biotech Firms and Large Drug Companies Bring Pharmaceutical Products to Market23

THE ENTREPRENEURIAL PROCESS23

Decision to Become an Entrepreneur (Chapter 1)24

Developing Successful Business Ideas (Chapters 2–6)24

Moving from an Idea to an Entrepreneurial Firm (Chapters 7–10)25

Managing and Growing an Entrepreneurial Firm (Chapters 11–15)26

Chapter Summary26 | Key Terms27 | Review Questions27

Application Questions28 | You Be the VC 1.129 | You Be the VC 1.230 | CASE 1.131 | CASE 1.233

ENDNOTES36

PART 2 Developing Successful Business Ideas39

CHAPTER 2 Recognizing Opportunities and Generating Ideas41

Opening Profile—BENCHPREP: Solving a Problem by Merging a Customer Pain with an Emerging Technology41

IDENTIFYING AND RECOGNIZING OPPORTUNITIES43

Observing Trends44

Solving a Problem50

SAVVY ENTREPRENEURIAL FIRM: Xhale and Vestagen: Solving the Same Problem in Different Ways52

FINDING GAPS IN THE MARKETPLACE53

Personal Characteristics of the Entrepreneur55

WHAT WENT WRONG? Clearly Canadian: What Happens When You Don’t Deliver on Your Promises56

TECHNIQUES FOR GENERATING IDEAS59

Brainstorming59

Focus Groups60

Library and Internet Research61

Other Techniques61

PARTNERING FOR SUCCESS: Want Help Fine-Tuning a Business Idea? Find a Mentor62

ENCOURAGING AND PROTECTING NEW IDEAS62

Establishing a Focal Point for Ideas63

Encouraging Creativity at the Firm Level63

Protecting Ideas from Being Lost or Stolen64

Chapter Summary65 | Key Terms65 | Review Questions65

Application Questions66 | You Be the VC 2.167 | You Be the VC 2.268 | CASE 2.169 | CASE 2.271

ENDNOTES73

CHAPTER 3 Feasibility Analysis 77

Opening Profile—MORPHOLOGY: The Value of Validating a Business Idea77

FEASIBILITY ANALYSIS79

WHAT WENT WRONG? eBay Drop-Off Stores: How Feasible Were They?80

Product/Service Feasibility Analysis81

SAVVY ENTREPRENEURIAL FIRM: How Learning from Customers

Caused a Successful Firm to Make a 180-Degree Turn on the Positioning of a Product87

Industry/Target Market Feasibility Analysis88

Organizational Feasibility Analysis91

PARTNERING FOR SUCCESS: Finding the Right Business Partner92

Financial Feasibility Analysis93

First Screen95

Chapter Summary96 | Key Terms97 | Review Questions97

Application Questions97 | You Be the VC 3.199 | You Be the VC 3.299 | CASE 3.1100 | CASE 3.2102

ENDNOTES105

Appendix 3.1106

Appendix 3.2108

CHAPTER 4 Writing a Business Plan111

Opening Profile—LINCOLN&LEXI: Proceeding on the Strength of a Winning Business Plan111

THE BUSINESS PLAN113

Reasons for Writing a Business Plan113

Who Reads the Business Plan—And What Are They Looking For?115

Guidelines for Writing a Business Plan116

OUTLINE OF THE BUSINESS PLAN119

Exploring Each Section of the Plan119

SAVVY ENTREPRENEURIAL FIRM: Know When to Hold Them, Know When to Fold Them120

PARTNERING FOR SUCCESS: Types of Partnerships That Are Common in Business Plans125

WHAT WENT WRONG? What StyleHop Learned About the Value ofPlanning the Hard Way132

PRESENTING THE BUSINESS PLAN TO INVESTORS133

The Oral Presentation of a Business Plan133

Questions and Feedback to Expect from Investors135

Chapter Summary135 | Key Terms136 | Review Questions136

Application Questions137 | You Be the VC 4.1138 | You Be the VC 4.2139 | CASE 4.1140 | CASE 4.2142

ENDNOTES145

CHAPTER 5 Industry and Competitor Analysis 147

Opening Profile—ELEMENT BARS: Occupying a Unique Position in a Difficult Industry—and Thriving147

INDUSTRY ANALYSIS149

Studying Industry Trends150

PARTNERING FOR SUCCESS: Three Ts That Are Important for Becoming Active in an Industry: Trade Associations, Trade Shows, and Trade Journals151

The Five Forces Model152

The Value of the Five Forces Model158

Industry Types and the Opportunities They Offer160

WHAT WENT WRONG? Eclipse Aviation: Sometimes an Industry Can’t Be Revitalized162

COMPETITOR ANALYSIS163

Identifying Competitors164

SAVVY ENTREPRENEURIAL FIRM: Thriving in a Crowded Industry by Creating Meaningful Value and Differentiation from Competitors165

Sources of Competitive Intelligence166

Completing a Competitive Analysis Grid167

Chapter Summary168 | Key Terms169 | Review Questions169

Application Questions170 | You Be the VC 5.1172 | You Be the VC 5.2172 | CASE 5.1173 | CASE 5.2175

ENDNOTES177

CHAPTER 6 Developing an Effective BusinessModel179

Opening Profile—STROOME: Working to Find a Viable Business Model for an Exciting New Web-Based Service for Editing and Remixing Video179

BUSINESS MODELS181

The Importance and Diversity of Business Models182

SAVVY ENTREPRENEURIAL FIRM: Three Industries, Three Business Model Innovators183

How Business Models Emerge186 Potential Fatal Flaws of Business Models187

COMPONENTS OF AN EFFECTIVE BUSINESS MODEL189

Core Strategy189

WHAT WENT WRONG? Joost: Why It's Important to Be Sensitive to All Aspects of Your Business Model190

Strategic Resources192

Partnership Network194

PARTNERING FOR SUCCESS: 99designs: Making Partnering with Freelancers the Essence of Its Disruptive Business Model196

Customer Interface197

Chapter Summary199 | Key Terms200 | Review Questions200

Application Questions200 | You Be the VC 6.1202 | You Be the VC 6.2202 | CASE 6.1203 | CASE 6.2206

ENDNOTES208

PART 3 Moving from an Idea to an Entrepreneurial Firm211

CHAPTER 7 Preparing the Proper Ethical and Legal Foundation213

Opening Profile—XPLOSAFE: Proceeding on a Firm Legal Foundation213

INITIAL ETHICAL AND LEGAL ISSUES FACING A NEW FIRM215

Establishing a Strong Ethical Culture for a Firm216

Choosing an Attorney for a Firm220

Drafting a Founders’ Agreement221

SAVVY ENTREPRENEURIAL FIRM: Vesting Ownership in Company Stock: A Sound Strategy for Start-Ups222

Avoiding Legal Disputes223

WHAT WENT WRONG? How Legal and Management Snafus Can Kill a Business224

PARTNERING FOR SUCCESS: Patagonia and Build-A-Bear Workshop: Picking Trustworthy Partners227

OBTAINING BUSINESS LICENSES AND PERMITS228

Business Licenses228

Business Permits228

Choosing a Form of Business Organization229

Sole Proprietorship230

Partnerships232

Corporations233

Limited Liability Company236

Chapter Summary237 | Key Terms238 | Review Questions238

Application Questions239 | You Be the VC 7.1241 | You Be the VC 7.2242 | CASE 7.1242 | CASE 7.2244

ENDNOTES247

Appendix 7.1249

CHAPTER 8 Assessing a New Venture’s Financial Strength and Viability253

Opening Profile—KLYMIT: The Critical Importance of Cash Flow253

INTRODUCTION TO FINANCIAL MANAGEMENT255

Financial Objectives of a Firm256

The Process of Financial Management257

PARTNERING FOR SUCCESS: Organizing Buying Groups to Cut Costs and Maintain Competitiveness258

FINANCIAL STATEMENTS AND FORECASTS259

Historical Financial Statements260

SAVVY ENTREPRENEURIAL FIRM: Know the Facts Behind the Numbers262

Forecasts267

PRO FORMA FINANCIAL STATEMENTS271

WHAT WENT WRONG? Be Careful What You Wish For: How Growing Too Quickly Overwhelmed One Company’s Cash Flow272

Pro Forma Income Statement273

Pro Forma Balance Sheet273

Pro Forma Statement of Cash Flows275

Ratio Analysis277

Chapter Summary278 | Key Terms278 | Review Questions279 Application Questions279 | You Be the VC 8.1281 | You Be the VC 8.2281 | CASE 8.1282 | CASE 8.2284

ENDNOTES286

CHAPTER 9 Building a New-Venture Team289

Opening Profile—SCRIPPED: Hitting the Ground Running289

CREATING A NEW-VENTURE TEAM291

The Founder or Founders292

WHAT WENT WRONG? Devver: How Miscues in Regard to the Composition and Management of a New-Venture Team Can Kill a Start-up293

Recruiting and Selecting Key Employees296

SAVVY ENTREPRENEURIAL FIRM: Overcoming a Lack of Business Experience297

The Roles of the Board of Directors300

ROUNDING OUT THE TEAM: THE ROLE OF PROFESSIONAL ADVISERS302

Board of Advisers302

Lenders and Investors303

PARTNERING FOR SUCCESS: Need Help with Product Development? Consider Establishing a Customer Advisory Board304

Other Professionals306

Chapter Summary307 | Key Terms308 | Review Questions308 Application Questions308 | You Be the VC 9.1310 | You Be the VC 9.2311 | CASE 9.1311 | CASE 9.2313

ENDNOTES316

CHAPTER 10 Getting Financing or Funding319

Opening Profile—INDINERO: Raising Money Carefully and Deliberately319

THE IMPORTANCE OF GETTING FINANCING OR FUNDING321

Why Most New Ventures Need Funding321 Sources of Personal Financing322

Preparing to Raise Debt or Equity Financing324

PARTNERING FOR SUCCESS: TechStars and Y Combinator: A New Breed of Start-Up Incubators328

SOURCES OF EQUITY FUNDING329

Business Angels329

Venture Capital330

SAVVY ENTREPRENEURIAL FIRM: Open Angel Forum and AngelList: New Options for Getting in Front of Angel Investors332

WHAT WENT WRONG? How One Start-Up Caught the Attention of VCs, Raised Money, and Still Failed334

Initial Public Offering335

SOURCES OF DEBT FINANCING336

Commercial Banks337

SBA Guaranteed Loans338

Other Sources of Debt Financing338

CREATIVE SOURCES OF FINANCING AND FUNDING339

Leasing339

SBIR and STTR Grant Programs340

Student Resources

CourseSmart eTextbook—CourseSmart eTextbooks were developed for students looking to save on required or recommended textbooks. Students simply select their eText by title or author and purchase immediate access to the content for the duration of the course using any major credit card. With a CourseSmart eText, students can search for specific keywords or page numbers, take notes online, print out reading assignments that incorporate lecture notes, and bookmark important passages for later review. For more information or to purchase a CourseSmart eTextbook, visit www.coursesmart.com.

Companion Website: www.pearsonhighered.com/barringer—contains free access to a student version of the PowerPoint package, chapter quizzes, and links to featured Web sites.

Business Feasibility Analysis Pro—This wizard-based software is a step-by-step guide and an easy-to-use tool for completing a feasibility analysis of a business idea. The program allows instructors the flexibility to assign each step in the feasibility analysis separately or to assign the entire feasibility analysis as a semester-long project. It can be packaged with the textbook at a nominal cost.

FEEDBACK

If you have questions related to this book about entrepreneurship, please contact our customer service department online at http://247.pearsoned.com.

ACKNOWLEDGMENTS

We are pleased to express our sincere appreciation to four groups of people for helping bring both editions of our book to life.

Prentice Hall Professionals

A number of individuals at Prentice Hall have worked with us conscientiously and have fully supported our efforts to create a book that will work for those both studying and teaching the entrepreneurial process. From Prentice Hall, we want to extend our sincere appreciation to our senior acquisitions editor, Kim Norbuta; our director of marketing, Patrice Lumumba Jones; and our editorial project manager, Claudia Fernandes. Each individual provided us invaluable guidance and support, and we are grateful for their contribution.

Student Entrepreneurs

We want to extend a heartfelt “thank you” to the student entrepreneurs who contributed to the opening features in our book. Our conversations with these individuals were both informative and inspiring. We enjoyed getting to know these bright young entrepreneurs, and wish them nothing but total success as they continue to build their ventures.

Academic Reviewers

We want to thank our colleagues who participated in reviewing individual chapters of the book while they were being written. We gained keen insight from these individuals (each of whom teaches courses in entrepreneurship) and incorporated many of the suggestions of our reviewers into the final version of the book.

Thank you to these professors who participated in reviews:

Dr.RichardBartlett, Columbus State Community College

GregBerezewski, Robert Morris College

JeffBrice, Jr., Texas Southern University

RalphJagodka, Mt. San Antonio College

ChristinaRoeder, James Madison University

AronS.Spencer, New Jersey Institute of Technology

VincentWeaver, Greenville Technical College

LisaZidek, Florida Gulf Coast University

Academic Colleagues. We thank this large group of professors whose thoughts about entrepreneurial education have helped shape our book’s contents and presentation structure:

DavidC.Adams, Manhattanville College

SolAhiarah, SUNY—Buffalo State College

FredericAiello, University of Southern Maine

JamesJ.AllingSr., Augusta Technical College

JeffreyAlstete, Iona College

JeffreyAlves, Wilkes University

JoeAniello, Francis Marion University

MaryAvery, Ripon College

JayAzriel, Illinois State University

RichardBarker, Upper Iowa University

JimBell, Texas State University

RobertJ.Berger, SUNY Potsdam

JamesBloodgood, Kansas State University

JenellBramlage, University of Northwestern Ohio

MichaelBrizek, South Carolina State University

BarbBrown, Southwestern Community College

JamesBurke, Loyola University—Chicago

LowellBusenitz, University of Oklahoma

JohnButler, University of Texas—Austin

JaneByrd, University of Mobile

ArtCamburn, Buena Vista University

CarolCarter, Louisiana State University

GaylenChandler, Utah State University

JamesChrisman, Mississippi State University

DelenaClark, Plattsburgh State University

DeeCole, Middle Tennessee State University

RoyCook, Fort Lewis College

AndrewCorbett, Babson College

SimoneCummings, Washington University School of Medicine

SuzanneD’Agnes, Queensborough Community College

DouglasDayhoff, Indiana University

FrankDemmler, Carnegie Mellon University

DavidDesplaces, University of Hartford/Barney

VernDisney, University of South Carolina—Sumter

DaleEesley, University of Toledo

AlanEisner, Pace University

SusanEverett, Clark State Community College

HenryFernandez, North Carolina Central University

CharlesFishel, San Jose State University

DanaFladhammer, Phoenix College

BrendaFlannery, Minnesota State University

JohnFriar, Northeastern University

BarbaraFuller, Winthrop University

BarryGilmore, University of Memphis

CarolineGlackin, Delaware State University

CherylGracie, Washtenaw Community College

FrederickGreene, Manhattan College

LeeGrubb, East Carolina University

BradHandy, Springfield Technical Community College

CarnellaHardin, Glendale College

AshleyHarmon, Southeastern Technical College

SteveHarper, University of North Carolina at Wilmington

AlanHauff, University of Missouri—St. Louis

GordonHaym, Lyndon State College

AndreaHershatter, Emory University

RichardHilliard, Nichols College

JoHinton, Copiah Lincoln Community College

DennisHoagland, LDS Business College

KathieHolland, University of Central Florida

FrankHoy, University of Texas at El Paso

JeffreyJackson, Manhattanville College

GrantJacobsen, Northern Virginia Community College–Woodbridge

SusanJensen, University of Nebraska— Kearney

AlecJohnson, University of St. Thomas

JamesM.Jones, University of the Incarnate Word, ERAU, Del Mar College

JaneJones, Mountain Empire Community College

JoyJones, Ohio Valley College

TomKaplan, Fairleigh Dickinson University—Madison

ElizabethKisenwether, Penn State University

JamesKlingler, Villanova University

EdwardKuljian, Saint Joseph’s University

JamesLang, Virginia Tech University

AllonLefever, Eastern Mennonite University

AnitaLeffel, University of Texas—San Antonio

GaryLevanti, Polytechnic University— LI Campus

BenyaminLichtenstein, University of Massachusetts, Boston

BruceLynskey, Vanderbilt University

JaniceMabry, Mississippi Gulf Coast Community College

JeffreyMartin, University of Alabama

GregMcCann, Stetson University

ElizabethMcCrea, Pennsylvania State— Great Valley

BrianMcKenzie, California State University—Hayward

ChrisMcKinney, Vanderbilt University

DaleMeyer, University of Colorado

StevenC.Michael, University of Illinois Urbana—Champaign

AngelaMitchell, Wilmington College

BryantMitchell, University of Maryland— Eastern Shore

RobMitchell, University Western Ontario

PatrickMurphy, DePaul University

CharlieNagelschmidt, Champlain College

WilliamNaumes, University of New Hampshire

ConnieNichols, Odessa College

GaryNothnagle, Nazareth College

EdwardO’Brien, Scottsdale Community College

DavidOrozco, Florida State University

HaesunPark, Louisiana State University

JohnPfaff, University of the Pacific

JosephPicken, University of Texas at Dallas

Emmelinede Pillis, University of Hawaii— Hilo

CarolReeves, University of Arkansas

JohnRichards, Brigham Young University

ChristoRoberts, University of Minnesota— Twin Cities

GeorgeRoorbach, Lyndon State College

MichaelRubach, University of Central Arkansas

JaniceRustia, University of Nebraska Medical Center

JamesSaya, The College of Santa Fe

WilliamScheela, Bemidji State University

GerryScheffelmaier, Middle Tennessee State University

GeraldSegal, Florida Gulf Coast University

CynthiaSheridan, St. Edward’s University

DonaldShifter, Fontbonne University

C. L. J.Spencer, Kapi’olani Community College

JosephStasio, Merrimack College

DeborahStreeter, Cornell University

DaraSzyliowicz, University of Denver

ClintB.Tankersley, Syracuse University

CraigTunwall, Empire State College

BarryVan Hook, Arizona State University

GeorgeVozikis, University of Tulsa

DavidWilemon, Syracuse University

CharleneWilliams, Brewton Parker College

Doug Wilson, University of Oregon

DianaWong, Eastern Michigan University

Finally, we want to express our appreciation to our home institutions (Oklahoma State University and Texas A&M University) for creating environments in which ideas are encouraged and supported.

We wish each of you—our readers—all the best in your study of the entrepreneurial process. And, of course, we hope that each of you will be highly successful entrepreneurs as you pursue the ideas you’ll develop at different points in your careers.

ABOUT THE AUTHORS

BruceR.Barringer

Bruce R. Barringer holds the Johnny D. Pope Entrepreneurship Chair in the Department of Entrepreneurship at Oklahoma State University. He earned his PhD from the University of Missouri and his MBA from Iowa State University. His research interests include feasibility analysis, firm growth, corporate entrepreneurship, and the impact of interorganizational relationships on business organizations. Over the years, he has worked with a number of technology-based incubators and student-led entrepreneurship activities and clubs.

He serves on the editorial review board of Entrepreneurship Theory and Practice and Journal of Small Business Management . His work has been published in Strategic Management Journal, Journal of Management, Journal of Business Venturing , Journal of Small Business Management , Journal of Developmental Entrepreneurship, and Quality Management Journal.

Bruce’s outside interests include running, trail biking, and swimming.

R.Duane Ireland

R. Duane Ireland is a University Distinguished Professor and holds the Conn Chair in New Ventures Leadership in the Mays Business School, Texas A&M University. Previously, he served on the faculties at University of Richmond, Baylor University, and Oklahoma State University. His research interests include strategic entrepreneurship, corporate entrepreneurship, strategic alliances, and effectively managing organizational resources.

Duane’s research has been published in journals such as Academy of Management Journal, Academy of Management Review, Academy of Management Executive, Strategic Management Journal, Administrative Science Quarterly, Journal of Management, Journal of Business Venturing, Entrepreneurship Theory and Practice, and Strategic Entrepreneurship Journal among others. He is a co-author of both scholarly books and textbooks, including best-selling strategic management texts. Along with Dr. Mike Morris (Syracuse University), Duane serves as a co-editor for the Prentice Hall Entrepreneurship Series. These books offer in-depth treatments of specific entrepreneurship topics, such as Business Plans for Entrepreneurs (authored by Bruce Barringer).

Duane has served or is serving on the editorial review boards for a number of journals, including AMJ, AMR, AME, JOM, JBV, and ETP. He just completed a term as Editor for AMJ. He has completed terms as an associate editor for AME and as a consulting editor for ETP and has served as a guest co-editor for special issues of a number of journals including AMR, AME, and SMJ. He is a Fellow of the Academy of Management and a Fellow of the Strategic Management Society. He is the current Vice President and Program Chair for the Academy of Management. He is the recipient of both teaching and research awards.

Duane’s outside interests include running, reading, listening to a variety of music, and playing with his grandson.

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PART 1 Decision to Become an Entrepreneur

CHAPTER 1

Introduction to Entrepreneurship

CHAPTER 1 Introduction to Entrepreneurship

GIFTZIP.COM

The Classic Entrepreneurial Story

Web: www.giftzip.com

Twitter: GiftZip

Facebook: GiftZip

It all started in a sustainable supply chain management class at Michigan State University. Sam Hogg, an MBA student, started thinking about the waste plastic gift cards create. The class challenged Hogg and his classmates to think about the path that a product travels from inception to disposal. Gift cards are made, sold, redeemed, and are then immediately discarded—a wasteful supply chain. In fact, according to Plenty,a leading sustainable periodical, about 75 million pounds of them go into landfills every year.1

Largely as result of his experience in this class, in November 2008, roughly eight months after he earned his MBA, Hogg launched GiftZip.com, an online gift card aggregation site. The site allows people to buy electronic gift cards from popular retailers like Amazon.com, Target, Bass Pro Shops, and Pottery Barn. All are delivered in ways that address Hogg’s sustainability concerns. For example, if you log onto GiftZip.com and click on the Pottery Barn icon, you’re sent to Pottery Barn’s gift card site. There, you can buy a gift card for between $25 and $250, and it’s delivered via e-mail or Facebook. You can also select from Pottery Barn’s choices for the design of the card, or upload your own design. The card will be electronically delivered to the recipient within hours, with a message saying it came from you. The recipient can then take the e-mail or Facebook voucher and redeem it on Pottery Barn’s Web site or in a Pottery Barn store.

Hogg gives his MBA program at Michigan State credit for helping him formulate his business model. In particular, a marketing professor influenced his thinking about how to display the cards on his site. The professor suggested that consumers are more likely to buy a product when given multiple choices, even if those choices sit next to competing brands. GiftZip.com is strictly a pass-through site, meaning that it doesn’t process transactions. Instead, when you click on a retailer’s emblem, you’re “passed through” to the retailer’s Web site where you place your order. GiftZip.com receives an affiliate fee for purchases that originate from its site. GiftZip.com’s value

LEARNING OBJECTIVES

After studying this chapter you should be ready to:

1. Explain entrepreneurship and discuss its importance.

2. Describe corporate entrepreneurship and its use in established firms.

3. Discuss three main reasons people decide to become entrepreneurs.

4. Identify four main characteristics of successful entrepreneurs.

5. Explain the five common myths regarding entrepreneurship.

6. Explain how entrepreneurial firms differ from salary-substitute and lifestyle firms.

7. Discuss the changing demographics of entrepreneurs in the United States.

8. Discuss the impact of entrepreneurial firms on economies and societies.

9. Identify ways in which large firms benefit from the presence of smaller entrepreneurial firms.

10. Explain the entrepreneurial process.

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