• Setting up new service or transferring to a new address
• Modem/router troubleshooting or replacement
• Cancelling service or updating account info
EarthLink’s support representatives are trained to handle both technical and account-related concerns, so don’t hesitate to reach out if you're facing difficulties.
Alternative Ways to Contact EarthLink Support
If you prefer not to call, EarthLink offers several other methods for getting help:
1. Live Chat Support
Visit https://support.earthlink.net and use the live chat feature for real-time support. This is especially useful for basic queries like billing, email password resets, or plan upgrades.
2. Email Support
While there’s no direct email for general support, you can submit a help request through EarthLink’s online ticketing system.
3.
EarthLink Support Center
The support center at https://support.earthlink.net provides:
• Troubleshooting guides
• Step-by-step tutorials
• Network status updates
• Email configuration help for Outlook, Thunderbird, etc.
4. Social Media
EarthLink is active on platforms like Twitter and Facebook. While social media isn’t intended for sensitive account matters, it’s a good place to ask general questions or check for service outages.
Tips for Getting Faster Support
To get the most out of your support call:
• Have your account number or email address ready
• Be near your device (router, computer, etc.)
• Write down any error messages
• Take note of your last bill or payment info if calling about billing
• Be specific and polite it always helps
Conclusion
EarthLink has been serving internet users for decades, and its customer support remains a critical part of its service. Whether you're dealing with email problems, internet outages, billing questions, or you just want to upgrade your service, EarthLink’s official customer service phone number 1-805.301.7609 or 1 (803) 384-3054 connects you directly to the help you need.
FAQs About EarthLink Customer Support
Q1: What is the EarthLink customer service number?
A1: The main customer support number is 1-805.301.7609 or 1 (803) 384-3054, available 24/7 for technical issues.
Q2: Can I contact EarthLink through live chat?
A2: Yes, live chat is available on their official support site at https://support.earthlink.net.
Q3: Does EarthLink have a separate phone number for business customers?
A3: Yes, business customers can call 1-805.301.7609 or 1 (803) 384-3054 (ELNK-BIZ) for specialized support.
Q4: How can I reset my EarthLink email password?
A4: You can reset your email password via the EarthLink webmail portal or by calling customer service.
Q5: Is EarthLink technical support available 24/7?
A5: Yes, technical support is available 24/7 to assist with internet, email, and device-related issues.
