Eagle Bay Financial Services Administrative Coordinator Eagle Bay Financial Services Ltd. is a leading group insurance, group retirement and individual services firm based in West Vancouver, BC. Position Summary The successful candidate will be responsible for; • Directly reporting and providing administrative support to Manager, • Employee benefits support to Group Benefits department in a small but fast-paced office environment. Key Accountabilities • Assist employees to solve claims issues, complete forms and answer inquiries • Collect, review and revise confidential employee data • Request plan pricing proposals from Insurers • Update Insurer information online and via telephone or e-mail • Assist in preparation for client education sessions (preparing benefit summaries, schedules, printing forms, etc.) • Assist in preparation of reports and spreadsheets • Prepare documentation/brochures for new client prospecting • Maintain and update listings on weekly or monthly basis • Support communication initiatives with clients on an ongoing basis • Provide proactive support to sales teams in both areas • Complete other duties as required Knowledge, Skills, Abilities • Working knowledge of group benefits policies & procedures • Excellent communications skills (written, verbal) • Strong customer service, administrative and organizational skills • Microsoft Office skills (Excel, Word, PowerPoint, Outlook) • Ability to create spreadsheets and analyze data • Ability to take direction and manage shifting priorities and deadlines • Must be able to work independently and in a collaborative team setting • Strong commitment to privacy and confidentiality
Supporting First Nations Health, Financial Wellness and Balance