HOTEL SCOTLAND
WELCOME
This year has certainly been a quick one, but there has been plenty to report on and plenty of positive news. There is no doubt the challenges keep on coming, not least the recently revealed Draft Valuation Notices from the Rates Assessors, which are due to be formalised in March 2026. I would imagine rates experts are going to be in demand over the next few months!
This month, I caught up with Craig Ewan -who celebrates 20 years with the Kingsmill Hotel in Inverness next year! He loves his role just as much as he ever did.
We also head back to the Cairndale Hotel to see its new Oak Bar Restaurant and its new bedrooms, and check out The Court in Edinburgh and the new Caley Bar at the Caledonian Hotel.
I also do a quick review of the year and take a look at the Scottish Government’s plans to amend the Visitor Levy.
I hope you all have a busy festival season.
Until next year.
Susan Young Editor
susan@mediaworldltd.com
@hotel_scotland hotelmagazinescotland.co.uk
ADINA MAKES MOVE INTO GLASGOW
Adina Apartment Hotels has opened its first Glasgow property called The Wellington Glasgow on Wellington Street.
The 98-room venue is part of a dual launch into the UK market by Australia-based TFE Hotels. A sister property, The Hobson Cambridge by Adina, opened in November.
The Glasgow site is housed in the former Wellington House, which previously operated as offices. The building has undergone a full internal refit to accommodate the apartment style accommodation, designed for both short and extended stays.
The property offers a mix of studio layouts with kitchenettes and workspace, along with a café-bar, gym, meeting space, and 24-hour reception.
The Wellington Glasgow joins an established Adina portfolio across Europe, Australia, New Zealand and Singapore and the UK expansion in Glasgow and Cambridge brings the brand to the British market for the first time.
SEARS FAMILY TAKE OVER AT POPPY’S
A well‑known hotel in Callander has changed hands for £675,000. The freehold sale of Poppies Hotel, located just off Leny Road, was recently completed by agents Drysdale & Co who sold the hotel to the Sears family, who plan to live on site and operate the hotel going forward.
The sale includes includes nine-bedrooms, 40-cover restaurant, an award-winning whisky bar, and a separate three-bedroom detached house to the rear.
The Sears family plan to to build on its established reputation in Callander’s hospitality scene.
Edinburgh’s The Hampton Relaunches as The Whisky House
The former Hampton Hotel on Corstorphine Road in Edinburgh has officially reopened as The Whisky House, a premium whisky bar and boutique hotel.
The Georgian townhouse property, which sits directly opposite Murrayfield Stadium, was acquired by Scotsman Group from Greene King in 2024. Business property adviser Christie & Co handled the sale, which saw the freehold transferred and a new operator secured within just two weeks of marketing.
Now trading as The Whisky House, the venue celebrates Scotland’s national spirit with an extensive whisky list, premium tasting experiences, and pairings which showcasing local produce.
It is operated by Chen Li, who owns Broomhill Castle Hotel and Magna World Ltd, an inbound tour operator for Chinese and Asian markets.
Chen Li said, “The Edinburgh Whisky House is more than a bar or hotel – it’s a bridge connecting whisky, culture, and friendship between Scotland and China.”
WORQ GROUP BRING REVOLVER TO EDINBURGH
The hospitality brand Revolver, operated by WORQ Group, has officially opened its newest venue in Edinburgh at 35 Palmerston Place, offering a mix of private rooms, serviced apartments, dorm‑style stays and communal social spaces.
Launched originally in Glasgow, Revolver aims to deliver design-led, inclusive accommodation for solo travellers, couples and groups — blending affordability with community-driven vibes.
The group have also has submitted a planning application to bring the concept to Belfast — converting a former office block into a 136‑bedroom property..
Sutherland awarded Andrew Fairlie Scholarship
Hospitality Industry Trust (HIT) Scotland have announced that Michael Sutherland, 31, Gleneagles Junior Sous Chef, is the winner of the prestigious Andrew Fairlie Scholarship which recognises emerging culinary talent in Scotland.
Five finalists, Fraser Hobday, Senior Sous Chef at Entier, Gary McNamara, Head Chef at Crossbasket Castle, Jay McLeish, Chef de Partie at Schloss Roxburghe Hotel, Sandeep Satheesan, Junior Sous Chef at Kimpton Blythswood Square as well as Michael, faced a high-pressure cook-off at UHI Perth where they were challenged to create a three-course menu to test their creativity, understanding of Scottish produce, and execution.
Judges included Stephen McLaughlin, Head Chef at Restaurant Andrew Fairlie; Sat Bains of Restaurant Sat Bains; and Gary Maclean, MasterChef: The Professionals winner and Scotland’s National Chef.
David Cochrane MBE, Chief Executive of HIT Scotland, said, “The competition for the Andrew Fairlie Scholarship gets tougher each
year, as the Scottish culinary talent applying becomes more and more impressive. All five finalists showed remarkable skill and passion, but Michael stood out for his remarkable precision, inventiveness, and calmness under pressure – qualities that truly reflect the spirit of Andrew Fairlie.”
Stephen McLaughlin, Restaurant Andrew Fairlie Head Chef and lead judge, added, “It was an incredibly difficult decision this year, and I would like to congratulate all the finalists on a fantastic job. Michael was ultimately the most deserving winner, impressing the judges with a remarkable three-course menu that was full of flavour and really showcased Scottish seafood, his craft and personality.
As the 2025 Andrew Fairlie Scholar, Michael will enjoy a series of money-can’t-buy, careerdefining experiences to advance his knowledge and refine his skills. This will include a 2 day educational trip to France with Grande Cuisine; a stage at the 3 star Core by Clare Smyth in London; and practical experience at the 2-Michelin-star Restaurant Andrew Fairlie at Gleneagles.
THACKRAY FAMILY TAKE OVER AT THE ROMAN CAMP
The Roman Camp Hotel in Callander has been acquired by the Thackray family and is set to reopen in Spring 2026 under a new name, Thackray House.
Built in 1625, the property was previously owned and run by Eric and Marion Brown, who managed the hotel for 35 years. The estate will now undergo a full restoration, backed by a £3 million investment, with Inverlochy Castle Management International (ICMI) overseeing the work and future operations.
Gail Thackray, who leads the family’s hospitality ventures, said, “This is a magical place with one of the richest histories I have ever encountered. The moment I stepped inside, I felt the spirit of the seventeenth century still alive in the panels, the antiques, and the atmosphere. As a lifelong Beatles fan, knowing they stayed here makes it even more meaningful. My vision is to preserve the historic charm completely while offering guests an intimate, elevated boutique experience that feels authentically Scottish.”
Originally from Yorkshire, Gail Thackray spent years working in Los Angeles as a model, actress and film producer before turning to hospitality. Her daughter Sydney Thackray is also involved in the project while continuing her
work in the entertainment industry, with a role in the upcoming film Murdering Michael Malloy alongside Tim Roth.
In June 2025, Sydney was awarded a papal knighthood for humanitarian service. The family also own the Cecil B. DeMille Ranch in Los Angeles, a venue for weddings and private events.
Norbert Lieder, Managing Director at ICMI, said, “We are honoured to guide the transformation of Thackray House. The estate has enormous historical and cultural significance, and this investment will ensure it becomes one of Scotland’s most distinctive luxury destinations. The project will also create jobs, support local tourism, and bring renewed attention to the beauty of Callander and The Trossachs.”
The estate currently offers 17 ensuite bedrooms and will be expanded to 20 with the renovation of Rose Cottage. Additional cottages on the grounds will also be restored to support weddings, retreats and film productions. The surrounding area has strong links to screen tourism, with locations nearby featured in Outlander and connected to Game of Thrones.
The hotel is now closed for refurbishment.
Green light for £21 million
Edinburgh Premier Inn
Whitbread PLC has secured planning permission from the City of Edinburgh Council for the conversion of Capital House into a new 195-bedroom Premier Inn hotel.
The £21 million investment will see the 65,350 sq ft vacant office building on Festival Square transformed and extended to create a latest format Premier Inn with a ground floor restaurant and bar.
The hotel is expected to welcome more than 56,000 business and leisure guests annually, generating an additional £8.1 million per year in visitor expenditure. Around half of that spend is anticipated to support city centre businesses, based on nationwide customer spend data from Whitbread.
Jill Anderson, Acquisitions Manager for Scotland at Whitbread, said, “The visitor economy in Edinburgh is thriving but there remains an unmet demand for additional budget hotel rooms in the city. Capital House represents an excellent opportunity for us to deliver new Premier Inn bedrooms at affordable prices for our customers in a fantastic city centre location.”
She added, “The location is ideal for both business and leisure customers. It is sustainable and highly accessible with direct bus, tram and rail networks within a short walk, it’s a stone’s throw from the Edinburgh International Conference Centre (EICC) and Exchange District and is close to tourist destinations like Edinburgh Castle, Usher Hall and other theatres.”
The project adds to Whitbread’s existing network of 14 Premier Inn hotels across Edinburgh, which currently welcome close to a million guests a year and generate more than £32 million in annual visitor spending.
Across the UK and Ireland, Whitbread operates more than 85,500 Premier Inn and hub by Premier Inn bedrooms and has set a long-term goal to expand to 125,000 rooms
Skyscanner Unveils Seven Travel Trends
Skyscanner has released its Travel Trends 2026 report, highlighting seven behavioural shifts expected to influence how consumers book hotels, flights and holidays in the year ahead. With travellers increasingly focused on value and personal relevance, the report suggests 2026 will be defined by experiences that feel intentional, expressive and rooted in individual passions.
A key trend is Glowmads, where beauty culture becomes part of the itinerary, from inflight skincare to visiting iconic cosmetic retailers. Shelf Discovery sees culinary tourism move from restaurants to supermarkets, with travellers exploring local life through grocery aisles. Mountain destinations are also set for a surge, as Altitude Shift shows growing demand for year-round alpine escapes.
Literary-inspired trips are rising under Bookbound, with more travellers seeking reading retreats or hotel libraries. Meanwhile, Catching Flights and Feelings highlights a growing appetite for meeting new people on the move, reflected in rising solo travel hotel searches.
Family travel continues its comeback through Family Miles, with multigenerational trips driven by shared budgets and the desire to reconnect. And crucially for Scotland’s hotel sector, Destination Check-in shows accommodation becoming the main attraction itself, with nearly a third of travellers choosing where to go based on where they want to stay.
Skyscanner says the future of travel will be “curated, considered and clever,” with travellers planning more - and expecting more -in 2026.”.
LYLA TO ADD ROOMS
The Michelin‑starred restaurant Lyla owned by Chef Stuart Ralston will expand into a full “restaurant with rooms” in 2026, taking over the former bedrooms of the building’s prior incarnation as 21212. The Georgian townhouse on Royal Terrace will be fully integrated into Lyla from mid‑February, adding several newly refurbished guest rooms to the existing fine‑dining experience.
Stuart Ralston said of the move, “This next chapter means we can give guests the fullest expression of Lyla.”
In addition to overnight stays, Lyla will now also offer a private dining room for up to 12 guests.
Loch Lomond resort joins Harrison Leisure portfolio
Harrison Leisure (UK) Ltd has acquired Ardlui Resort on the banks of Loch Lomond, adding one of Scotland’s best‑known holiday destinations to its growing portfolio of UK parks.
The deal brings the family-run group’s total to 11 parks across the UK and follows their purchase of Crofthead Holiday Park in Ayr earlier this year. It was handled by the specialist Parks team at Colliers.
The resort, which includes a 96-pitch holiday park, 12-bedroom hotel and 100-berth marina with additional moorings, has been owned by the same family since 1978. It was brought to market due to retirement, with a guide price of offers over £7 million.
William Harrison, Director of Harrison Leisure, said, “We are absolutely thrilled that Ardlui Holiday Park and Marina on the shores of Loch Lomond is now part of the Harrison Holidays family, it boasts a hotel, bar, restaurant, lodges, glamping and an incredible marina with watersports right on the loch. This one’s special. Truly breathtaking. This is the kind of place where families create memories that last forever.”
Outgoing owner Brian Squires, who purchased the hotel in 1978, said,“We’ve had a lovely life looking after this corner of the Loch and sharing it with visitors and guests. I’m pleased that this legacy will be continued by Harrison Leisure, who has the same attitude and ethos to looking after the area as we have. We wish them the best of luck for the future.”
Richard Moss, Head of UK Parks Agency at Colliers, said, “Adlui benefits from being set in an iconic and world-renowned location on the bonnie banks of Loch Lomond, which provides an incredible foundation for a holiday and hospitality business. We are delighted to have been able to assist the clients with their retirement plans and fully expect Harrison Leisure to enjoy great success through the continuation of the existing business, alongside a programme of modernisation at one of Scotland’s best locations.”
The Social Hub plan £200m Fountainbridge project
A£200 million hospitality and community hub is being lined up for Edinburgh’s Fountainbridge, as The Social Hub enters advanced talks to transform the long vacant former Fountain Brewery site. The project would bring new life to a space unused for two decades and mark the group’s second UK venture, it is already operating in Glasgow.
The wider Fountainbridge site is part of a long-term redevelopment led by Buccleuch Property and Cruden Homes. The overall plan includes new homes, retail and office space, and public realm improvements.
The Social Hub’s proposal includes a 560-bed building with extended-stay rooms, hotel suites and student accommodation. Also planned are coworking spaces for up to 300 people, a bar and restaurant, gym and wellness facilities, community event areas, and a fully accessible landscaped public space.
The Social Hub opened in Glasgow in 2024. Since then, it has hosted more than 600 events a year and has become involved in a number
of city wide programmes, including film festivals, cooking classes and skills workshops. It has also played a role in events such as The Better Society Academy, organised through its charitable arm, the TSH Talent Foundation.
The Edinburgh-born founder of the Social Hub, Charlie MacGregor said, “This is a very special moment for me; it’s something I’ve hoped for and worked towards for many years. Edinburgh is my home city and part of my DNA. This is an opportunity to give something back and help shape a bold, positive future for Fountainbridge. We always want the local community to help shape our hubs and would encourage anyone with views about our plans to share them.
“The success of Glasgow has shown what we can achieve in Scotland and I am so excited to see how we can make the same kind of impact in this wonderful city. The Social Hub is more than a place to stay – it’s a hub where people from all backgrounds come together, help create a better society and achieve extraordinary things.”
GLENPARK RELAUNCHES AS SAVOY 5
The former Glenpark Hotel in Ayr has reopened as Savoy 5 following nearly two years of extensive renovation. The building, at 5 Racecourse Road, was acquired in 2024 by Lucy and Felix Ingham, owners of the neighbouring Savoy Hotel.
The revamped site features 23 newly refurbished bedrooms with modern luxury fittings, a fully renewed bar and diner served by a large new kitchen, and outdoor seating areas to the front and back.
The refurbishment, reported to cost over £1 million, reflects the Inghams’ confidence in Ayr’s hospitality sector. Plans include offering real ale from a local brewery, a nod to the building’s history.
With room rates starting from £49 per night, the Inghams are targeting both tourists and locals, aiming to make Savoy 5 a thriving destination in Ayr’s town centre.
Celentano’s Relocates as Arthouse gets set to reopen
Glasgow’s hotel scene is set for a major boost in 2026 with the opening of Arthouse Glasgow, a new 76 bedroom boutique property . The hotel is owned by Oberland, a new British hotel group, which specialises in turning heritage properties in desirable cities into vibrant, creative hotel experiences.
The hotel, located in a restored 19thcentury townhouse on Bath Street, has generated significant attention across the tourism and design sectors thanks to its blend of heritage architecture, contemporary interiors and a headline dining announcement involving one of Glasgow’s most acclaimed restaurants.
Arthouse’s interiors come courtesy of award-winning studio A-nrd, whose design approach highlights original structural details while layering warm neutrals, vintage furnishings and work by local makers. The result aims to feel like an artist’s home, rooted in Glasgow’s creative energy.
Guests will be able to choose from four room categories, ranging from budget-friendly
Pocket Rooms (£99) to larger rooms and suites from £229. All are en-suite and designed with the hotel’s artistic identity in mind.
Anna and Dean Parker the team behind Celentano’s have also revealed they are relocating their restaurant
.Following the news that Cathedral House has been sold the couple will close their restaurant there on 31st December and start their next chapter when the restaurant reopens as the Arthouse.
Their new restaurant will seat over 60 covers on a single level, almost twice the capacity of the previous site, offering significantly more space for diners. Anna comments, “This version of Celentano’s will feel more like us - what we would have envisaged our restaurant like, before we ever opened Celentano’s. Cathedral House was such a great opportunity for us, but there was a limit on how much we could do with the space. This time we are starting with a blank canvas, and building up a brand new restaurant - working with unbelievably creative people who have the same vision as us.”
Apex Hotels Group Rebrands as Apex Hospitality Group
Apex Hotels Group has formally rebranded as Apex Hospitality Group (AHG), reflecting a strategic evolution as the family‑ owned business expands across urban and rural hospitality markets.
Founded in 1996, AHG now operates three divisions: Apex Hotels, its contemporary city-centre brand; Monogram Collective, a curated portfolio of distinctive British hotels including Pine Trees in Pitlochry and Meldrum House in Aberdeenshire; and Hospitality Linen Services which provides commercial laundry solutions to both in-house and external clients.
As part of the restructure, Angela Vickers, who led Apex Hotels as CEO for over a decade, has been appointed Managing Director of Monogram Collective while continuing on the Group Board. Averil Wilson remains Managing Director for Apex Hotels and Hospitality Linen Services.
Board Chair Ian Springford said, “This is a natural next step for Apex. Each division now has operational clarity, and under Angela and Averil’s leadership, we’re confident in driving long term growth and excellence in guest experience.”
PIERHOUSE TEAM TO BRING CASTLE STALKER VIEW BACK TO LIFE
The award winning team behind The Pierhouse Hotel at Port Appin will reopen the former Castle Stalker View Café on the A828 in early 2026. Once a well loved stop for locals and visitors, the café closed in 2025, resulting in job losses and the loss of a key attraction. After a full winter refurbishment, The Pierhouse plans to reopen the doors before Easter.
The refreshed venue will offer indoor and outdoor seating with sweeping views of Loch Linnhe, Castle Stalker and the surrounding islands. Open seven days a week throughout the year, the café and shop are expected to create around 10 local jobs. The menu will feature home baking, seasonal soups, sandwiches and drinks, alongside a retail selection of Scottish and locally sourced products.
Fiona McLean, General Manager, said, “It’s a privilege to revive this iconic Argyll venue and preserve its legacy while enhancing the experience for both locals and visitors.”
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THE AVLA LICENCE – ESSENTIAL FOR LEGAL COMPLIANCE
Despite the surge in streaming services and personal devices, television remains a core amenity in hotels. Guests continue to expect access to live TV in their rooms—not just a screen for casting or streaming. For business travellers and families alike, live television offers a familiar and easily accessible form of relaxation and entertainment. No passwords to enter, no accounts to sync—just instant access to programming. Television is part of what makes a room feel complete and contributes to a more pleasant guest experience.
However, many hoteliers overlook the fact that offering television on their premises carries important legal responsibilities.
Under UK copyright law, providing television in hotels and other short-stay accommodation settings is considered a “communication to the public.” As such, it requires specific licensing. Granting guests access to copyright-protected content without the proper authorisations constitutes copyright infringement and may result in legal action.
This is where the AVLA Licence comes in. It provides the legal clearance for hotels, aparthotels, serviced apartments, B&Bs, and similar establishments to offer guests access to TV channels that include films, series, documentaries, cartoons, and other works from AVLA’s extensive repertoire.
AVLA represents the UK’s largest and most diverse community of audiovisual creators—including producers, writers, directors, performers, and visual artists. Works from AVLA’s repertoire are
regularly broadcast on the main national TV channels, as well as on other networks.
It’s important to note that the AVLA Licence does not replace the licences from other organisations, and vice-versa. Each licence serves a distinct purpose and covers different rights. AVLA licences a repertoire of works and rights not licensed by other licensors.
A frequent point of confusion relates to hotel bedrooms. Some operators assume these are private spaces exempt from licensing. However, court rulings have clarified that guest bedrooms are not domestic settings. Offering access to copyright protected content qualifies as communication to the public, and thus requires authorisation.
Obtaining the AVLA Licence is easy and quick. Registration is completed online within minutes.
Beyond legal compliance, securing the AVLA Licence is also a sign of ethical business practice. Copyright laws exist to ensure that the individuals behind the content—many of whom are freelancers working project to project—receive a fair compensation. AVLA distributes the fees collected to the respective rightsholders, helping to sustain a vibrant UK creative community.
In summary, while television continues to be essential for hotels and remains a valued part of the guest experience, offering it legally requires more than simply providing a screen and a signal. The AVLA Licence helps hoteliers meet their legal obligations and uphold standards of ethical and responsible hospitality that today’s guests increasingly expect.
MCKAYS HOTEL & BAR ADD NEW TOWNHOUSE
McKays Hotel Bar and Restaurant in Pitlochry, which is part of the Turas Hotels group, has completed a £250,000 conversion of a former Italian café on Atholl Road to create McKays Townhouse.
The new Townhouse, which sits directly across the road from the main hotel, includes seven en suite bedrooms across the top two floors of the original Victorian building, along with two luxury self-catering apartments on the ground and basement levels. It follows a £1.25 million investment in 2020 to expand the main hotel with 12 additional bedrooms and a 100-seat function suite.
“It has been an incredible journey,” said McKays Co-Owner, Richard Drummond.
“With McKays developing into more rooms and a much bigger food and beverage business, we decided to convert the cafe into rooms because we felt there was demand for more up-market self-catering accommodation in Pitlochry and we wanted The Townhouse to offer something slightly different to the rest of McKays.
“I am really proud of what we’ve achieved.”
“As a business, we are always looking to invest and improve and that is the same philosophy across the whole Turas Hotels portfolio,” said Mr Drummond.
PLANS SUBMITTED FOR A HOTEL ON SITE OF FORMER WATTS BROS SITE
A heritage led £23 million plan has been submitted to transform Glasgow’s former Watt Brothers store into a 125-bedroom boutique hotel. The revised planning application, including listed building consent, proposes the redevelopment of the B-listed Art Deco building at 119-121 Sauchiehall Street.
The building was acquired by billionaire brothers Sandy and James Easdale a year after Watt Brothers collapsed in 2019, ending more than a century of trading. A previous £20 million plan for a boutique hotel, luxury residences, and a shopping complex was rejected in 2022 due to concerns over a rooftop extension and non-compliance with the Development Plan.
The new proposal includes a hotel reception, bar, and seating area on the ground floor, with office space and serviced apartments above. Existing shopfronts will be retained, and a two-storey rooftop extension will provide an additional 20 rooms and a guest-accessible terrace. The design has been developed in consultation with Glasgow City Council and Historic Environment Scotland to ensure it complements the building’s heritage and Sauchiehall Street’s streetscape.
The project is expected to support the city centre’s regeneration while preserving an iconic historic landmark..
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Scottish Hotels Invest in Luxury and Wellness Ahead of 2026
by Susan Young
As 2025 draws to a close, Scotland’s hotel sector finds itself in a markedly different place from a year ago. The challenges haven’t disappeared, but the mood across the country’s hotels has shifted to something more outward‑looking and determined.
After years of uncertainty, cost volatility, and difficult operational decisions, the past 12 months have been defined by investment. Considered, strategic, often phased but investment nonetheless. The sector is quietly preparing for 2026 and beyond, laying foundations for a more competitive, experience-driven market.
The clearest indicator of this confidence is the breadth and depth of projects delivered or announced in 2025. Wellness is becoming one of Scotland’s strongest yearround demand drivers, and a lot investment centred around creating and improving spa facilities. For instance Gleddoch Golf & Spa Resort , overlooking the Firth of Clyde, went all in with its spa redevelopment with its owners choosing not just to refresh but to reposition with the creation of the Imperia Spa. The investment isn’t cosmetic; it is directional. and Gleddoch’s work to elevate its facilities positions it firmly in that conversation.
The Old Course invested in its Kohlers Water Spa while Cameron House at Loch Lomond also revamped its Spa facilities as did Lochgreen Hotel in Ayrshire, and Mar Hall. Meanwhile Simpsinns is about to launch a new spa at The Waterside in West Kilbride. These projects hint at how operators are planning for 2026: by amplifying leisure experiences that increase resilience across all seasons. And not forgetting Ayrshire-basedRAD Hotel Group currently investing in Seamill which it bought last year. The refurbishment of the Firth Pavilion and enhancement of guest-facing spaces are strategic moves grounded in understanding why guests travel there - coastal weddings, family celebrations, and accessible luxury. Yet they are also among the groups hardest hit by recent Scottish rates reassessments, with Lochside Hotel in New Cumnock facing a dramatic increase. There are already calls for the Scottish government to step in and address this new challenge before it damages upcoming investment plans. Scottish hotels are reinvesting not merely to maintain market share but to strengthen positioning for the years ahead. Apex are a prime example. It has just announced that it has rebranded as Apex Hospitality Group (AHG), as the family-owned business expands across urban and rural hospitality markets. It has evolved as the market has evolved and no longer is wholly focussed on city centre hotels - it has branched out into country and regional offerings with the likes of Dunblane Hydro and Pine Trees in Pitlochry.
Major estates have also taken bold steps. Mar Hall, one of Scotland’s most recognisable luxury properties, continued its significant redevelopment programme in 2025. Substantial in scale and vision, the project is gradually transforming the estate into a fully reimagined luxury resort. With extensive restoration, its wellness upgrades, and a redefined guest experience, Mar Hall signals both a commitment to the high-end market and a belief that Scotland can compete internationally for affluent leisure travellers. The hotel’s progress highlights a broader trend:
Scotland’s luxury market is entering a new investment cycle, driven by owners who understand post-pandemic guests will pay for exceptional quality - but only when that quality is unmistakable.
At Murrayshall in Perthsire they inveiled in a collection of luxury pods, marking the first phase of a £30 million transformation project.. The new accommodation increased the estate’s capacity by 50% and were designed to blend modern luxury with the spirit of the Scottish outdoors, providing guests with a unique base for weekend adventures or peaceful countryside retreats.
Beyond the Central Belt, investment momentum has been equally visible. The Cairndale in Dumfries, one of the most established family-owned hotels in the south, has pressed on with its multi-million-pound redevelopment. Improvements to leisure facilities, upgraded bedrooms, refreshed interiors, and enhanced public spaces demonstrate a deep commitment to a regional hotel that plays a vital role in its local economy. The Cairndale’s strategy throughout 2025 shows that investment outside major cities is not only possible but increasingly necessary, as domestic travellers continue seeking meaningful experiences in Scotland’s lesser-explored regions.
Over the year, more than twenty hotels across Scotland opened or completed redevelopment phases, from urban lifestyle concepts in Edinburgh and Glasgow to country houses in Aberdeenshire and the Highlands. Several openings are repositionings rather than new builds, reflecting owners’ desire to modernise existing assets: improved wellness offerings, upgraded rooms, elevated dining, expanded events capacity, and more defined brand narratives.
This sits against continued operational pressure. Utility costs remain high, insurance premiums have soared, and staffing remains a structural challenge. Many operators faced difficult wage decisions as cost of living pressures influenced recruitment and retention. Yet the willingness to invest despite these headwinds shows an industry thinking beyond the immediate balance sheet. Owners increasingly understand that delaying capital expenditure only compounds problems later, especially in a competitive market where guests are discerning and globally experienced.
What 2026 holds will depend on several factors. Stabilisation of energy costs and inflationary pressures will influence owner confidence, while global economic trends will shape inbound travel. Staffing will remain central, likely pushing hotels to invest more in training, career development, and workplace culture. Guest expectation remains the most important driver. Hotels that invested wisely in 2025 - upgrading facilities, clarifying identity, and building experiences that feel uniquely Scottish - are positioning themselves well for the year ahead.
If 2024 was the year Scotland’s hotels regained equilibrium, and 2025 the year they quietly rebuilt momentum, then 2026 has the potential to be the year the sector emerges with fresh ambition. Investments at Gleddoch, Seamill, Mar Hall, The Cairndale, Links House, and dozens of other properties illustrate a hospitality landscape that is not only enduring but evolving.
Luxury pods at Murrayshall, top. Middle Gleddoch; Bottom - The Cairndale.
SCOTGOV ANNOUNCES PLANS TO AMEND VISITOR LEVY
BY SUSAN YOUNG
“Through regular discussions with our partners, it became clear that further flexibility would be welcomed. That is why we have decided to legislate next year, to ensure local visitor levies work effectively for everyone.”
Ivan McKee Public Finance Minister
The Scottish Government has announced plans to amend the Visitor Levy (Scotland) Act 2024, introducing greater flexibility for councils to tailor local tourist tax schemes.
Under the new proposals, due to be brought before Parliament in early 2026, local authorities will have the option to apply a fixed rate charge on overnight stays - an alternative to the current percentage-based model linked to accommodation costs.
The planned Visitor Levy (Amendment) (Scotland) Bill will also allow councils to set varied fixed charges based on geography, seasonality or accommodation type. Further clarification will be introduced on how levies should be applied to bookings made via third-party platforms, and what information must be shared by accommodation providers with local authorities.
Public Finance Minister Ivan McKee said the new Bill is a direct response to feedback from industry partners:
“The visitor levy empowers councils by giving them a new way to raise money for investment in tourist services and facilities. Our aim has been to give councils the flexibility to design a levy that works for their areas, while ensuring businesses can easily understand what it means for them.
“The Act passed last year was an example of partnership working between the Scottish Government, local government and tourism businesses. Through regular discussions with our partners, it became clear that further flexibility would be welcomed. That is why we have decided to legislate next year, to ensure local visitor levies work effectively for everyone.”
If passed, the new Bill will give councils the choice between a percentage-based model or a fixed amount, with discretion to charge either per person per night or per night per room. Subject to parliamentary scheduling, the legislation is expected to pass during the current session. Industry response has been broadly positive, particularly from bodies that have lobbied for a simpler, more transparent model.
Marc Crothall MBE, Chief Executive of the Scottish Tourism Alliance (STA), said, “Following constructive talks with the Minister for Public Finance, Scottish Government officials and cross party politicians over the past year, the STA is heartened that they have listened to our calls to introduce the option of a simpler, fixed fee visitor
levy charge.
“It shows the Scottish Government’s willingness to act on feedback from business to ensure we have a visitor levy in place that is fit for purpose. It will overall be easier and less costly for accommodation providers and local authorities to administer, and importantly more transparent for our visitors.
“We now look forward to working constructively in partnership with the Scottish Government to deliver meaningful reform of the visitor levy charging model, which we have championed from the very start.
“In the meantime, we urge all local authorities to consider pausing any plans for a visitor levy scheme as this plays out in the Scottish Parliament over the next few months. Change is coming just down the line.”
Leon Thompson, Executive Director of UKHospitality Scotland, said, “UKHospitality Scotland highlighted at the outset that a flat rate charge would be simpler, easier to administer and less costly to business, than a percentage.
“Given the current legislation is unworkable, we welcome that the Scottish Government is being pragmatic in working with industry to address the challenges.
“It is a key step towards fixing the problematic existing legislation and we look forward to engaging with the Scottish Government, opposition parties and councils on the proposed changes.
“While these changes are positive, we remain opposed to the introduction of charges on guests and visitors.
“At a time when the country desperately needs economic growth, making holidaying and visiting Scotland more expensive through tax is counter intuitive and I would encourage local authorities to consider the impacts of a levy carefully.”
Fiona Campbell MBE, Chief Executive of the Association of Scotland’s Self-Caterers and Vice Chair of the STA Policy Group, added, “We welcome the announcement of the Expedited Visitor Levy Bill.
“It provides an innovative and pragmatic mechanism for reforming Scotland’s visitor levy, increasing local flexibility and demonstrating clear cross-party recognition that urgent change is required.”
HIT Christmas Party
The HIT team rounded off the year with their Christmas Party and it couldn’t got anymore Christmassy from Santa Sleigh’s to full-sized Santa... and plenty of fun and Christmas drinks to ensure a fabulous start to the festive season.
Hit’s Most Haunted
Cheryl Trutwin, hosted HIT’s ‘Most Haunted’ event of the year as Click2Convert’s contribution to the Chair’s Challenge to raise funds for HIT Scotland. The event took place at Crossbasket Castle Hotel, Spa & Restaurant . It’s safe to say there were a few ghosts wandering around the next morning, sign of a great night.
From PE Dreams to Hospitality Mastery
CRAIG EWAN has spent nearly 20 years years at The Kingsmill. SUSAN YOUNG caught up with him to find out more about his role and the business he loves.
After nearly two decades at the helm of one of Inverness’s best‑ known hotels, The Kingsmill, as well as looking after the company’s 5‑ star Ness walk, Craig Ewan is still as passionate about his role as Operations Director as he ever was. Craig, an Inverness local, started in the industry part-time while at school, working with Trust House Forte, although he had originally set his sights on becoming a PE teacher. He explains, “I wanted to become a PE teacher, because I was really into my sports. But I failed my gymnastics and dance exam. I was absolutely gutted. However, my father, who was a head teacher, said to me “Son, I think you’re more suited to hospitality. Why don’t you go away and suss out one of the open days at university for hospitality? I was like what you can do a degree in hospitality?”
You can, and he did – he was part of the first cohort of hospitality students who went to the newly opened Caledonian University (Caley) in the former Queen’s College building. It was a decision he has never regretted. “I absolutely loved it,” he recalls. His first professional break came with Swallow Hotels which he joined as a graduate, landing in Bournemouth in time for the Tory Party Conference. “That was a 10-day eyeopener. It was high profile and intense, but it gave me a taste for it,” he says. He soon however returned to Inverness as Assistant Manager at what was then the Swallow Kingsmills.
By 2000, Whitbread had acquired the hotel and began rebranding it as a Marriott. Craig helped lead the transition, even taking on the role of Marriott Champion, working with head office to understand the brand. “We were sent back and forward to headquarters to get the training right,” he says. “It was a massive learning experience.”
Following the rebrand exercise in Inverness
Craig moved to the Aberdeen Marriott in Dyce, where he spent two and a half years managing operations there. He tells me, “Oil and gas was absolutely booming. It was really, really busy and very vibrant.”
Then at just 26, he was offered his first General Manager position at Courtyard by Marriott in Lincoln. The only problem was he was offered the job on the Monday and had to start the following Monday. He smiles, “It was a great opportunity, but my wife was eight months pregnant at the time, so the move from Aberdeen to Lincoln was a big one. But I promised her we would be in a new house by Christmas when the baby was due instead of in the management flat.” However, they didn’t manage that and instead their child, Logan, was born on the 27th December and the address on his birth certificate is the Courtyard by Marriot, Lincoln!
Craig stayed at Lincoln for two and a half years, and he was able to travel. “I went to the General Manager’s Conferences which were often overseas, so I got the international experience and that was really, really good.”
From there, he moved to the York Marriott. Says Craig, “It was an exciting proposition because the hotel was due to get a large extension and the property backed onto the racecourse and catered heavily to race day clientele and jockeys and of course big race days generated a lot of money. I didn’t know anything about horses, but I learned fast. It was great experience and good fun.”
He again was there for just over two years, and life was going well when fate stepped in. His mother passed away suddenly. Says Craig, “That was a turning point. My dad started to struggle, and I just felt that pull to come home to Inverness. I spoke to my wife, and she was on board too. It was the right thing to do.”
He looked at buying a small hotel and even began exploring opportunities with a local operator. Then news came that the
GM at Kingsmills was moving to Dubai. Craig contacted the company, which was Marriott his current employer, and applied for the position.
“They asked me why I’d want to leave a bigger hotel in York in such a strong market. I had to explain - this was about family. They saw the sense in what I was saying and gave me the job. That was 2006 and I have been here ever since.”
However, today the hotel is not owned by Marriot but by Tony Story. Craig continues, “After about a year I got a surprise call from the Vice President of Marriott for the UK, Middle East and Africa saying he was coming for a visit. I knew something was up and sure enough after dinner, he delivered the news: the Kingsmills was one of five hotels up for sale.
“It was a blow, but not a shock. The hotel needed investment, and it was losing money,” says Craig. It was during the hotel sale process that Craig met Tony Story, the eventual buyer. He was asked to give him the show around. Says Craig, “I was doing the show round with him, he seemed larger than life at the time, and very, very passionate. We got on right away. I liked his energy. He said, ‘If I buy this hotel, what’s your plan? Will you stay on?’. It just felt
right.”
So, when Marriott offered him the GM role at its Manchester Airport Hotel or Bournemouth Craig declined. “I’d come back to Inverness for a reason. I wasn’t going to uproot again. I told them I was going to stay and work for Tony.”
Tony took over the hotel on 30 November 2007. Says Craig, “I remember the day very well. Tony made me pull down the Marriott banner at exactly midday and replace it with the new Kingsmills sign. He wanted to announce we were in town, so we had invited corporate guests and gave them little oak trees as a symbol of new beginnings and it was our new logo.”
“After the event I was sitting with Tony and his family when some guests started coming in for tea and scones and I went to meet them. I asked them ‘What brings you here today?’ They told me that they would support the hotel now that it was independently owned and not owned by a large corporate. It was amazing, because the whole Marriott brand case is the yield premium, and how when you have the badge it will bring you more business. Well, that is not the case in the Highlands. It was the
complete opposite.”
However, in Aberdeen it was a different story and when Craig soon found himself also looking after Tony’s Patio Hotel in the city, the decision was taken to rebrand it as a Doubletree. Says Craig, “At the time every hotel wanted an American brand because of the whole Houston US oil situation. Americans like American brands.”
He continues, “I was spending part of the week in Inverness and part in Aberdeen. I did that for nearly two years - it was intense. In fact, one night I fell asleep in the first class train carriage and woke up alone in a dark, empty train. That was a sign.”
He stepped back from Aberdeen and Tony put a Manager in, at the same time Tony’s son, James Story, started working for the business. Explains Craig, “James has a degree in accounts and worked in banking and in America. Once he came on board the expansion of Kingsmill really started and that became our main focus.”
The Kingsclub, with 37 rooms, opened in 2010. A conference and events wing followed in 2014, adding space for 300 guests and 38 more bedrooms and in 2015, they
added 13 garden rooms. The hotel went from 77 bedrooms to 147.
The growth wasn’t just physical. Craig reveals, ““When we bought the Kingsmill, the turnover was about £2.7 million. This year we’ll hit around £12 million. That kind of growth doesn’t happen without constant reinvestment, and great team work.”
Seven years ago Tony also rewarded Craig’s hard work by making him a Director of Kingsmill, and when Tony started to plan Ness Walk – a five star hotel on the riverside in Inverness, he asked Craig to be a director there too.
Ness Walk opened in 2019. Craig comments, “It was a natural progression. We wanted to bring a proper five star experience to Inverness, but with our signature warmth.”
The timing was tough. COVID hit just months later and they had to close both hotels, though at Kingsmill they were able to keep the garden rooms open for essential workers. He admits, “Furlough was a lifeline. If furlough hadn’t come along, we would have had to make people redundant, which, you know, was the worst thing that we would ever want to do.”
Craig’s team dug in and when they reopened business got off to flying start. Both hotels bounced back strongly, but challenges remain. “Costs are up across the board. Labour, energy, supplies, it’s all more expensive. But demand has remained strong, especially with the American market.
Craig oversees 200 staff at Kingsmills in peak season and 165 in winter, plus 65 more at Ness Walk. “We’ve got long-standing managers at both sites. Shona and Kevin do a brilliant job. We promoted people from within, which has helped preserve the culture.”
That culture is rooted in visibility, and he leads by example. For instance, he always works Christmas Day and brings his family to stay over at Hogmanay. He explains, “Christmas
From PE Dreams to Hospitality Mastery
“Success is never final. You’re only as good as your last banquet. I say it all the time. Standards matter. But so do people. This is a people business.”
Craig Ewan
Day is one of the busiest days of the year. I always work Christmas Day. First thing I do is drive to Ness Walk and just go round and wish all my team, ‘Happy Christmas.’
“Then I go to the Kingsmill and do exactly the same thing. I take everybody to their tables and do as many checkbacks as I can. So, I’m here from about 10am to about 5 pm, and I do that every year- it is leading from the front. And it helps on so many fronts. It helps the customer, but it also helps the staff.
“They can see you rolling up your sleeves and getting involved. And I think that’s just a good example of how we work and what our culture is like. I think it’s part of you in terms of ownership, the passion. My family don’t know anything differently, because they’ve always been around that.
“When we do Hogmanay here, we do a four night, five day, all singing, all dancing package, which is wonderful. We get about a 70% repeat rate of families coming year after year. When people drop off, it’s usually when their children have grown up - they go away to uni, and then move on, and other people come in.
“Over the years, as my kids were younger, I would never see them at Hogmanay, so I’d actually move them in to the hotel - they’d be part of the package. Now my kids are 22, 20, and 18. It’s a bit more of a challenge these days to get them to come along, but it used to be a treat, mixing with the families over Hogmanay.
boys
“We end up with about 200 people with us for five days, doing all sorts of things. Breakfast, lunch, dinner, plus entertainment in the morning, afternoon, and evening. Some of it uses third parties - we take them roller bowling, 10-pin bowling, or to the theatre to see a pantomime. But on the night of the 1st of January, in our main suite, we do a big grand buffet. After they’ve eaten, we put on our staff pantomime - a 45-minute production. Every year, I’m always the baddie.
“We use scripts because we don’t get enough practice to memorise it. We had a wonderful guest relations manager, Bill Sloan who wrote it. Bill passed away about three ago. having worked here for around 40 years on and off. In his latter years, he was 86 when he retired, he’d just come in for a few hours in the morning and a few hours in the evening, just to see the guests.
“He was still writing pantomimes for us
every year. He’d take a theme, like Jack and the Beanstalk, and make it quirky to Inverness and Kingsmills, and relevant to current politics. People remember those things - they’re special. When he passed away, our resident pianist, who’s been with us for 25 years and was head music teacher at Gordonston, approached me. He said, ‘I’d be honoured to keep the pantomime going.’ And he has.
“Long service is celebrated every year with a lunch for staff who’ve been with the business five years or more. This year we had someone hit 34 years. That kind of loyalty says something.”
Craig is also a believer in modern tools that support his team. The company uses a digital rota and HR system called Bizimply. “Staff can request holidays, see shifts, and managers get real time reports. It’s efficient and user friendly.”
On recruitment and retention, he says, “We were one of the first in the Highlands to move to a four-day week in the kitchens. That’s helped with retention massively.”
Pay transparency and culture matter too. But more and more, it’s about quality of life. People want flexibility and recognition.”
Craig is clear about what drives him. “Success is never final. You’re only as good as your last banquet. I say it all the time. Standards matter. But so do people. This is a people business.”
What about life outside of hotels? Craig laughs. “My wife works here too. She came in to help with admin one Christmas nine years ago and never left. She now handles all sorts, including festive bookings. She reports into a different manager, which helps!”
Does he see himself leaving the business anytime soon? “No. I’m a director of two hotels, with a third on the way. Our next project is Kin, a new-build city centre hotel due to open in 2027. It will be 4-star but with a younger, tech-savvy twist. For instance, there will be no reception desk. Guests will check in on their phones and be greeted by a host. It’ll be efficient, fun, and fresh.”
I’m still learning, still developing. And I’m still here because I want to be. People walk in and say, ‘You again?’ and I say, ‘Still here. And not going anywhere.’”
Craig Ewan’s career is a masterclass in modern hospitality: grounded, ambitious, and always forward-facing. In a sector known for movement, he’s built something lasting - and he’s far from finished.
Craig and his
TEDGEWATER: THE TRUSTED NAME BEHIND THE TRANSFORMATION OF THE CALEY BAR AND THE CONTRACTOR THAT’S SETTING THE STANDARD FOR HOTEL PROJECTS ACROSS SCOTLAND.
he recent transformation of The Caley Bar at The Caledonian, Edinburgh, formerly the Waldorf Astoria, is the latest in a series of high quality projects across the Scottish hospitality sector delivered by Edgewater Contracts. Based in Toomebridge, Co. Antrim, the firm is known as one of the UK and Ireland’s most sought after hospitality contractors, and its work on The Caley Bar is part of a wider £25M multi phase upgrade at The Caledonian, Edinburgh, currently being undertaken by the company.
The project follows on from other recent refurbishment and construction projects carried out by Edgewater across Scotland, including The Carlton, Edinburgh; The Leonardo Hotel, Glasgow; Leonardo Hotel, Jeffrey Street, Edinburgh; and NYX Hotel, Edinburgh.
SKILLED FIT‑OUT
Work on The Caley Bar project saw Edgewater bring Cunningham McLean’s design vision to life by delivering a full reconfiguration of the bar layout, updated lighting, enhanced seating design, and improvements to service flow. Edgewater’s skilled fit out teams also delivered a complete refurbishment of The Court, The Caledonian’s all-new social hub, where guests can enjoy all-day bites, brunch, and afternoon tea.
Other significant works underway at The Caledonian by Edgewater include the renovation of corridors and 241 guestrooms, and the construction and fit out of a new 96 bedroom extension, all while the busy site remains live.
25,500 ROOMS REFURBISHED
The Caledonian, Edinburgh, project brings the number of guestrooms refurbished by Edgewater across the UK and Ireland to more than 25,500. This includes recent work on the first phase of a £45 million refurbishment of guestrooms and suites at The Savoy Hotel, London, which was delivered ahead of schedule. Phase Two at The Savoy is set to begin in January 2026. The project also positioned the firm on track to achieve a turnover of over £110 million in 2025, up from £90 million last year.
TRUSTED ‘GO‑TO’ CONTRACTOR
Speaking about The Caledonian project and the company’s continued success across the sector, Seamus Murray, Managing Director of Edgewater Contracts, said: “Since our formation, Edgewater has become the trusted go-to contractor for construction and end-to-end project delivery right across every aspect of the UK hospitality sector. Our ability to consistently deliver on time and on budget is down to the unrivalled experience and dedication of our leadership, project, and workshop teams at Edgewater, as well as our committed subcontractors and specialist supply chain partners.
“As a company, we’re committed to ensuring the hospitality sector can offer its guests the very best environments to enjoy, and that’s what we’re creating at The Caledonian, Edinburgh. It is a privilege to work alongside Cunningham McLean, Klarent Hospitality, and the team at The Caledonian, Edinburgh, in enhancing such an iconic property and in delivering spaces that reflect its deserved reputation and status in the Scottish hospitality sector. Scotland continues to be an important market for us, and we remain dedicated to further expanding and delivering on our portfolio here.”
LIVE SITES
The Caledonian project is one of 15 live sites Edgewater is currently delivering across the UK and Ireland, supported by its 40,000 sq ft manufacturing facility and headquarters. The purpose-built facility provides direct control over joinery and key manufactured elements for projects, strengthening programme reliability and quality assurance across all of its multi-phase hotel refurbishments.
In addition to the projects mentioned above, the firm’s extensive hospitality portfolio also includes work for Nobu Portman Square; London Hilton on Park Lane; Chewton Glen Hotel & Spa; the Grand Hotel, Brighton; the Mayfair Townhouse, London; and the Slieve Donard, Co Down.
Top: The Caley Bar - Fitout by Edgewater Contracts
Centre: An Edgewater refurbished guestroom in The Caledonian, Edinburgh
Bottom: View from the new signature balcony river suite at The Savoy Hotel, London, created by Edgewater Contracts
THE CALEY BAR
THE CALEDONIAN HOTEL, PRINCES STREET, EDINBURGH
by Penny Devlin
The Caledonian Edinburgh, Curio Collection by Hilton, has opened a new chapter with the relaunch of The Caley Bar – now transformed into Edinburgh’s newest cocktail and listening bar. Inspired by Japan’s Jazz Kissa culture, where guests gather to appreciate vinyl through meticulous sound systems, the redesigned space brings this tradition to Scotland’s capital through an Edinburgh lens that celebrates craftsmanship, creativity, and local partnerships.
Set within the historic hotel, the bar’s redesign by Cunningham McLean subtly weaves musicality into its aesthetic. Vinyl turntables take centre stage, surrounded by plush booths, soft seating, and warm lighting that encourages relaxed, lingering conversations. Edgewater Contracts – based in Toomebridge, Co. Antrim, and among the UK and Ireland’s most sought-after hospitality contractors – brought Cunningham McLean’s vision to life through a full layout reconfiguration, updated lighting, enhanced seating, and improved service flow.
Rich textures - timber, fabric, and ceramic - echo both the tactile pleasure of vinyl and the craftsmanship of Scottish makers. Carpets supplied by Ulster Carpets further reinforce the storytelling approach. A spokesperson from Ulster Carpets said, “Building on a strong narrative
by Cunningham McLean, our bespoke designs evoke symbolism and heritage that connect with the history of this stunning building while delivering an opulent and durable finish suitable for hospitality settings.”
The Caley Bar’s commitment to local collaboration runs throughout, with partnerships spanning Scottish suppliers, artisans, and distillers. Guests can also explore a curated collection of rare and limited-edition bottlings, available exclusively at the bar.
Beyond The Caley Bar, Edgewater Contracts has refurbished The Court, the hotel’s new social hub for all-day bites, brunch and afternoon tea. The company is also delivering wider works as part of a £25 million multi-phase upgrade, including corridor and guestroom renovations and the construction and fit out of a new 96 bedroom extension – all while the site remains live.
“The Caley Bar is all about atmosphere,” says Matthew Swan, Food and Beverage Operations Manager. “From the warmth of the lighting to the sound of vinyl, it’s a space where people can slow down, connect and enjoy the moment.”
The relaunch forms part of ongoing investment at The Caledonian Edinburgh from owners Henderson Park..
THE LADDIE THE CAIRNDALE HOTEL & SPA DUMFRIES
by Susan Young
The Cairndale Hotel and Spa in Dumfries has revealed 12 newly designed De Luxe bedrooms in its Burdock Wing as part of a £250,000 upgrade. This latest phase of investment strengthens the hotel’s position as one of Scotland’s top independent hotel and builds on its ongoing programme of improvements.
The new rooms each have their own individual style. The designs make strong use of pattern and colour, as seen in the floral and geometric wallpapers, bold fabrics and bespoke headboards. The rooms also feature eclectic artwork, warm lighting and high quality finishes that give each space a distinctive character. Practical touches include premium amenities, Nespresso coffee machines and Roberts DAB radios.
A standout addition is the new Signature Room. It includes a modern four poster bed and an eye catching in room copper bath. The room
combines contemporary design with a sense of indulgence and is expected to become one of the most popular choices for guests looking for something special.
Director Matthew Wallace Junior said he is proud of the results. He commented, “Opening of these bedrooms further elevates The Cairndale’s position as the leading hotel in South West Scotland. No expense has been spared to make them truly special. Each is unique and has been a labour of love for the designers and craftsmen who have created them.”
The improvements extend beyond the accommodation. The hotel recently opened The Oak, its new casual dining restaurant and bar which is using as much locally souced products as possible much of which is supplied by Thomsons, They said, “Exciting times lie ahead for The Cairndale Hotel. Here at Thomsons we look forward to continue working closely with the team in order to supply them with the very best quality produce. We would like to wish
them every success for the future. “
Design practice 3design brought a strong sense of heritage and character to the transformation of The Oak. Their vision centred on respecting the hotel’s past while creating a warm, timeless space suitable for modern dining.
Suzy xx explained, “We created a scheme which retained the character of the history of the hotel, exposed stone work walls were retained and dressed with a treasure trove of existing historic signage from the hotel which we were able to use within the bar area to further ground the interiors in the traditions of the property. Looking at local art work of course a nod to Burns was incorporated. With lime plaster to create textured wall finishes, reclaimed timber flooring and so on. A feature stove was also added to further increase the ambiance of the restaurant.
“One of the most memorable moments during the refurbishment came from an unexpected discovery. During downtakings, the team uncovered a “mysterious hidden stairwell” which they chose to reveal and repurpose. As they explained, “we exposed and were able to
turn that into a wine cellar, leading down to the basement - a unique and intriguing addition to an already super bar.”
The layout of the bar itself was carefully planned to ensure cohesion and comfort:
“The bar was created to both unite the restaurant with the bar area, but give a feel of a snug and luxurious dining area.”
Suppliers played an important role in shaping the final aesthetic. Lighting was sourced from Mullen Lighting, Elstead and Pooky, while furniture came from CCP Contract Furniture.
The reclaimed timber floor sourced from a previous client project - added a sustainable, locally connected touch. 3design also collaborated with the branding team, noting that “a clever emblem” was incorporated into the space.
Reflecting on the completion of the project, 3design said, “We love the result for our client and are thrilled to be able to continue working with them on other areas within this beautiful hotel.”
The Cairndale has also invested heavily in its spa. The adults only facility, which opened
in June 2024, cost £2 million and holds the highest rating from the UK Good Spa Guide. It continues to attract visitors from across the region.
The job was completed by contractors CPA Construction, Danny Earley, Contracts Manager at CPA Construction & Fit Out Solutions, commented, “Being appointed as the main contractor for the full refurbishment of the Cairndale Hotel & Spa was a privilege and a standout project for our team. From the outset, we worked closely with Mathew Jnr and Mathew Snr, holding weekly coordination meetings to ensure every stage of the programme ran seamlessly and stayed true to their vision. This strong partnership was key to delivering this luxury facility, and one that everyone involved is extremely proud of.”
The latest upgrades show a clear commitment to raising standards across the entire hotel. With new rooms, new dining options and a highly rated spa, The Cairndale is continuing to evolve while keeping guest experience at the centre of every decision.
LOCHGREEN HOUSE HOTEL
ADDS TO SPA OFFERING
The newly refreshed spa at Lochgreen House Hotel adds a welcome dimension to one of Ayrshire’s most established country house hotels. Known for its quiet luxury and relaxed atmosphere, Lochgreen has approached its spa update with the same measured, guest‑ focused mindset that defines the rest of the property. Rather than reinventing itself, the hotel has refined what it already does well: calm surroundings, warm service and an experience designed for guests who prefer comfort over spectacle.
The refreshed spaces feel contemporary but never out of place. Soft tones, comfortable seating and a sense of tranquillity run throughout, creating an atmosphere that encourages guests to slow down and settle in. Treatment rooms follow this same understated approach, offering a peaceful backdrop for a menu built around well-known brands such as TempleSpa, Thalgo and Jessica. Therapists deliver treatments with an emphasis on quality and relaxation, ensuring sessions feel familiar, unhurried and quietly indulgent.
A particular highlight is the dual treatment suite with its private Jacuzzi - an appealing option for couples or friends who want to share the experience. The addition of hot and cold therapy options broadens the offering further.
The hot tub provides a chance to sink into warm, bubbling water either before or after a treatment, easing muscles and encouraging deep relaxation. In contrast, the cold baths offer an invigorating plunge
that boosts circulation, reduces inflammation and delivers an instant lift. Together, the two experiences give guests the choice to either drift deeper into calm or spark an energising reset. It’s a simple but effective pairing that adds a wellbeing dimension beyond the traditional treatment list.
The relaxation lounge complements the experience, providing a quiet space where guests can prepare for their treatment or extend their visit afterwards. With loungers, soft lighting and a sense of seclusion, it encourages a slower pace - something Lochgreen has always excelled at cultivating. Practical touches such as robes, slippers and well-appointed changing areas keep the flow of a visit smooth and comfortable.
Couples have an appealing option with Time Together, enhanced further by the addition of the dual suite and hot tub.
What stands out most about the updated spa is its alignment with the overall character of Lochgreen House Hotel. The hotel has long attracted guests who appreciate a gentler, more traditional approach to luxuryone that favours comfort, charm and personal service over trend-driven features. The spa now mirrors that same ethos. It isn’t trying to compete with large destination spas; instead, it offers exactly what Lochgreen’s guests tend to look for: a thoughtfully delivered, quietly polished experience that enhances a stay without demanding centre stage.
With the addition of its hot and cold therapy options, refreshed interiors and refined treatment offering, the spa strengthens Lochgreen’s position as a well-rounded Ayrshire escape.
THE COURT CODE
ONE PARLIAMENT SQUARE, EDINBURGH EH1 1RF
Amulti‑million‑pound investment has transformed The Court in Edinburgh, where Code an Edinburgh based hospitality company known for its design‑led hybrid model combining boutique hotel comfort with innovative pod style hostel accommodation has unveiled an entirely new attic floor of premium boutique rooms.
Delivered in partnership with main contractor Pacific, the project marks a major evolution for the landmark venue overlooking Parliament Square. The development extends Code’s offering beyond its original pod rooms and restored police cells, introducing a collection of luxury en-suite spaces tailored for modern, experience-driven travellers.
This expansion coincides with a full rebrand that reflects Code’s growth from a concept-led pod hostel into a fully realised boutique hotel and vibrant urban hostel hybrid. The company’s signature approach blends high-quality interior design, heritage-sensitive restoration, and community-focused guest experiences - principles embodied across the transformation of The Court.
The new ‘Enlightened Rooms’, designed by Morgan Architects, celebrate Edinburgh’s intellectual heritage. Each room is named after an influential
historical figure including Adam Smith, Sophia Jex Blake, Joseph Knight, Lady Lockhart, Sir Walter Scott, David Hume, and Robert Louis Stevenson - with curated artwork and subtle design references adding narrative depth. The Crossley Engine Room completes the collection, inspired by the rare 19th-century engine discovered during early restoration works.
Code’s renewed brand identity, developed by Huckleberry, introduces a refreshed logo and website designed to elevate the digital customer journey. Playful illustrations capture the spirit of the Code experience, from socialising to relaxation.
The investment also includes the £500k redevelopment of John’s Coffee House & Tavern, a contemporary interpretation of the 18thcentury gathering place once frequented by Edinburgh’s thinkers and writers. Now the social hub of The Court, it has already seen increased engagement from guests and locals.
Pacific’s work also prioritised sustainability through an all electric heating and cooling system, energy efficient controls, and real time monitoring to reduce waste.
Guest experience remains central, with curated cultural events, tastings, walking tours, live music, and themed evenings connecting residents with the city’s vibrant heritage.
Hospitality legend Anne Davidson dies
Anne Davidson the owner of the Champany Inn died last month. Anne alongside her late husband Clive, took over Champany Inn, near Linlithgow, in January 1983, building their restaurant around Scottish produce with an unwavering passion for Scotch beef and South African wine.
Over the next 50 years they established an award-winning rural business that today consists of a fine dining steakhouse, 16 bedrooms, The Chop & Ale House bistro and a wine shop.
Champany has become an institution where Anne Davidson was very much at the helm and where Jason, her son, leads today.
Affectionately known as “Mrs D”, she led her team from the front. She was on the floor for every service, where her attention to detail was exemplary: things simply had to be done properly.
She will always be remembered as a devoted, energetic and kind host who was an inspiration to many who knew her. Her impeccable fashion and style was renowned, as were the shoes that ran her around the restaurant.
NEEDHAM JOINS ARDBEG HOUSE
Ardbeg House on Islay has appointed Richard Needham as General Manager. He joins following four years as Operations Manager and Hotel Manager at the Fife Arms.
The 12-room boutique hotel in Port Ellen, that also features a restaurant and bar, opened in September this year after Glenmorangie Company acquired the long-established Islay Hotel to create a whisky-focused offering under the Ardbeg brand.
Designed in partnership with Russell Sage Studio, Ardbeg House includes individually
themed rooms that reference Ardbeg releases and Islay folklore, with fixtures made by more than 20 Scottish and island-based makers.
The hotel also brought back the Islay Bar, once a fixture of the original building, which now stocks a broad range of Islay whiskies and the siteexclusive Ardbeg House Reserve.
Richard Needham said, “I’m thrilled to be joining the team and am looking forward to welcoming many whisky lovers old and new through our doors to discover this completely unique hotel, restaurant and bar on Islay.”.
Guests on their first visit, or as regulars who returned, were met with “Welcome to Champany” as they walked in the door.
Anne knew the power of hospitalitybringing people together to sit round a table with food and wine, share stories, laughter and experiences. This was what Anne knew she could enable and it brought her such pride. When she wasn’t working, she was hosting friends and family at home – nothing made her happier.
Many strive to create a family culture within their team and that is what Anne did. For over forty years she successfully built the ‘Champany family’ which has included generations of families who have worked with her – all fiercely loyal to “Mrs D”.
Anne is survived by her children, Jason, Anna and Lucy and her cherished ganddaughter Mirren.
There will be a private family funeral. Early next year, there will be a public memorial service arranged to celebrate her life. More details will be published in the future.
SPA APPOINTMENT FOR LAUREN WOOD
The Cairndale Hotel in Dumfries has strengthened its award‑winning spa team with the appointment of Lauren Wood as Assistant Spa Manager, marking a high-profile homecoming for the Dumfries ‑born therapist.
Wood joins the newly crowned Best Spa in Scotland, as named in the UK Good Spa Guide Awards 2025, after working in one of the world’s most exclusive wellbeing settings: the Dior Spa aboard the Royal Scotsman, Belmond’s luxury train. Her previous role saw her managing spa operations and providing treatments for VIP guests paying up to £4,000 a day on itineraries costing more than £28,700 per person. Her return is seen as a major endorsement of The Cairndale’s £2 million spa investment. “Compared to any other spa I’ve seen, this is top of the list,” Wood said. “The treatment rooms, the thermal journey, the cafés and bar—people here are incredibly lucky.”
Cairndale Director Matthew Wallace Jr said her appointment highlights the region’s growing ability to attract top-tier talent, while Spa Manager Claire Primrose added that Wood’s expertise will help maintain “world-class standards.”
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