Disability Support Guide SA/WA Edition 8 by DPS Publishing

REAL STORIES

Meet Payge Hollis nearly robbed of her voice, now speaking for others

How to use the Disability Support Guide

Inside these pages, you’ll find relevant, up-to-date and accurate information to assist you on your journey. From navigating the NDIS and learning about the different types of disabilities, right through to finding disability supports that suit your needs.

In the first part of the guide, you will find information articles on a range of topics, alongside inspiring feature stories from fellow Australians who share their journey of navigating the system and seeking disability supports for themselves or their loved one.

In the back section of the book, starting from page 24, you’ll find two state chapters covering: In-home & Community Support, Therapists & Specialists, Accommodation, Advisors, Equipment & Technology and Mental Health. These sections provide useful information about some of the most commonly searched support services.

These colour-coded sections also include directory tables of a number of providers that have verified their listings with DPS, indicating that they deliver services in Western & South Australia.

Disability Support Guide (SA/WA) - EDITION 8

Updated March 2025

RRP $12.95, inc GST

Editor: David McManus Jr

General Manager: Brad Keighran

DPS Publishing Pty Ltd

ABN 53 090 793 730

T 1300 186 688 E info@disabilitysupportguide.com.au

DisabilitySupportGuide.com.au

Advertising email: sales@dps.com.au

Distribution email: distribution@dps.com.au

Proudly produced and printed in Australia

Information is compiled from various sources; accuracy and completeness of information is not guaranteed and the publisher does not accept responsibility for errors.

The factual material contained in this publication has been obtained from information supplied by government departments, industry and organisations, by personal interview and by telephone and correspondence. At the time of going to press, the publisher believed that all information submitted for publication was accurate and complete. However, the publisher can take no responsibility for inaccuracies or incomplete information that may have been supplied to them in the course of their enquiries detailed above. The facts published indicate the result of those enquiries and no warranty as to their accuracy can be given.

Images within this publication may have been altered from their original format. Images: Shutterstock.com

Disability Support Guide™

The participant journey

The below diagram shows the steps in the NDIS participant journey for people with disability aged 9 to 64 years.

The participant journey outlines the different steps that people will experience when applying for the NDIS and once they have joined the NDIS. The diagram below outlines the journey for people with disability, carers and families across Australia seeking disability supports or applying to the NDIS.

Each step of the improved journey is detailed below in this document. You can find more information about the improved journey, and the journey for children younger than 9, on our website at improvements.ndis.gov.au.

You can find more information about the improved journey, and the journey for children younger than 9, at improvements.ndis.gov.au.

Specialist support for people with an acquired brain injury

Our Services

z Allied Health Services:

Φ Physiotherapy

Φ Occupational Therapy

Φ Speech Pathology

Φ Psychology & Counselling Dietetics

z Case Management

z Positive Behaviour Support

z Advocacy & Appeals

z Training & Education

z Peer Support

z Support for Families

z Community Access

z Therapeutic, Educational & Social Groups

We can accept the following sources of funding:

z NDIS

z Lifetime Support Scheme

z RTWSA

z Third-Party Insurance

z Private Health Insurance

You can also opt to Self Fund Services.

If you do not have a source of funding, you may be eligible for support in our BISA Connect Clinic. Please contact our team, or visit our website for more information on eligibility for this service.

Payge Hollis: a story of strength, advocacy and breaking barriers

ADVOCATE

INDEPENDENT

FEARLESS

MODEL

Born prematurely on Christmas Eve 1998, Payge Hollis entered the world under extraordinary circumstances. She was delivered via emergency C-section after her identical twin sister tragically passed away in utero due to twin transfusion complications. Weighing just 550 grams, Payge spent more than three months in the neonatal intensive care unit (NICU), facing significant medical challenges.

Her early days were marked by the realities of extreme prematurity — a grade 4 intracranial hemorrhage, low oxygen saturation, multiple cardiac arrests and numerous blood transfusions. Doctors warned her parents, Leanne and David, that she might never walk, talk, or live independently.

However, Payge had other plans . . .

Photography by Ali Hassan, courtesy of Diversity Models

Defying the odds

Now 25 years old, Payge is the face of Disability Support Guide (SA/WA) and a rising star at Diversity Models. She has defied expectations at every turn — graduating from a mainstream high school (with a modified program), learning to drive and, most recently, moving out on her own in March 2024.

“It’s a challenge living on my own, but I have help from my family and my support workers. It’s another step forward for me to achieve my dreams,” Payge shared.

“It was really hard finding work because people only saw my disabilities, which was really disappointing,” she said.

“It was a long time before I got a job, which made me sad. When I was 20 years old, I did get a little job at a supported disability coffee cart. This boosted my confidence and skills and now I work as an administration and project officer at a disability organisation called Parent-to-Parent QLD.”

A voice for change

Beyond her career, Payge is a passionate self-advocate, championing the rights of people with disabilities. She is a member of Loud and Clear QLD, a self-advocacy group for individuals with intellectual disabilities based on the Sunshine Coast. She also serves as Queensland’s representative on the Our Voice Committee, advising the Inclusion Australia Board.

Her advocacy has led to incredible opportunities, including questioning NDIS Minister Bill Shorten on critical disability issues and attending Parliament House on the International Day of People with Disabilities 2024.

Most recently, Payge embarked on a new adventure: modelling. She joined Diversity Models, an agency dedicated to representing people with disabilities.

“My experience so far has been thrilling and super fun. I want to build my confidence and this is helping me do just that,” she said.

She credits Monique Jeremiah, founder of Diversity Models, for creating an inclusive platform that gave her the opportunity to grace the cover of this guide — and inspire others to embrace their potential.

“We should be seen, we should be heard and we should be respected,” she said.

“My disability does not define who I am. When I have a dream, I don’t give up. I try hard, I work hard and I achieve great things!”

Photography by Ali Hassan, courtesy of Diversity Models

Simplifying Nutrition for NDIS Participants, One Meal at a Time

Lite n’ Easy, a Registered NDIS Provider, offers a meal preparation and delivery service designed to support the independence and well-being of NDIS participants. By providing nutritious, chef-prepared meals, they enable individuals to maintain a healthy lifestyle with ease.

Affordable Meal Options

Eligible NDIS participants can enjoy nutritious meals for as little as $3.00 each. With NDIS funding covering meal preparation and delivery costs, participants are only responsible for 30% of the meal price, which goes toward the ingredients. This makes healthy eating both affordable and accessible.

“I love Lite n’ Easy! I have control and choice back in my life.”

David

Flexible Meal Plans for All NDIS Plan Types

Lite n’ Easy accommodates all NDIS plan management types:

• Plan Managed - Request a quote online at www.liteneasy.com.au/ndis. Once a service agreement is approved and funds are confirmed, we’ll arrange your first order. If your Plan Manager has a co-payment agreement with us, you’ll pay only 30% upfront. You can view active Plan Managers on our website.

• Self Managed - You can order immediately by paying in full upfront. Email ndis@liteneasy.com.au to confirm your order and self-management and we’ll set up your invoice. After delivery, you’ll receive an invoice to claim the meal preparation and delivery costs through your NDIS plan.

• Agency Managed - Email us at ndis@liteneasy.com.au to get started. Once set up, you’ll pay just 30% upfront.

Extensive Menu Selection

With over 235 meal options, Lite n’ Easy ensures variety and a range of flexible meal combinations to choose from. Meals are created by expert chefs and dietitians, balancing both taste and nutritional value.

Advocacy Letters

Our Accredited Practising Dietitians can assess your needs and offer evidence to justify the need for meal preparation in your NDIS planrequest a letter online today.

“Maintaining good health with my lifestyle choices is important to me.”

Lisa

Commitment to Independence and Well-being

By providing affordable, nutritious meals, Lite n’ Easy helps NDIS participants maintain independence and focus on personal goals. Our service alleviates the challenges of meal preparation, letting individuals enjoy healthy, delicious food stress-free.

For more information or to get started, participants can visit www.liteneasy.com.au/ndis or contact us directly on 13 15 12 .

How an advisor can help

Disability support advisors, such as plan managers or support coordinators, can help you to use your funds wisely and achieve your goals as a National Disability Insurance Scheme (NDIS) participant.

Advisors are people who work with you to ensure the best outcomes through connecting with both formal and informal means of support to identify where you need assistance.

Plan managers assist NDIS participants with managing their funding and make sure that the participant’s NDIS plan is being implemented and that funds are being used effectively. Plan managers are also able to watch out for the new NDIS guidelines and ensure that budgets are being spent in compliance with reforms to the system.

Support coordinators can put you into contact with the right providers and understand more about your NDIS plan in order to build your capacity and manage your plan independently as you participate.

Whereas a plan manager would focus on financial planning and the support coordinator would focus more on the day-to-day delivery of support services, a case coordinator may tend to prioritise and help participants work towards a long-term support plan.

Some providers can offer independent assessments to ease your journey through the NDIS, whether through referrals to other specialists, learning more about how you are affected by your disability and how you can use assistive technology or, alternatively, determining what your support plan should look like.

In each state and territory, the Department of Education is responsible for the day-to-day supervision of students. This includes employing appropriately trained staff, providing learning aids, organising transport for school activities, adjusting the school curriculum and ensuring the school buildings are easily accessible. However, some supports may be covered through the NDIS. You may receive education supports through your NDIS plan if you need assistance with self-care at school, specialist transport, portable equipment or specialised, intensive, support when transitioning between schools.

Finding employment can help you develop new skills and gain a sense of independence or community participation. An employment support advisor can offer career advice and help you plan an employment pathway so you can work towards your employment goals. To help with some basics, employment services may assist with writing your résumé or finding other professional development opportunities. They may also support you by finding on-the-job training or support your employer to assist you in your work.

Intervention support is an umbrella term for all the different supports available to help you gain or regain your independence and increase your participation within your community. These supports could include strategies to prepare you for employment, such as assistance in looking for a job, training and skill building or support in finding community activities that interest you. Intervention support plays an important role in helping you live a fulfilling life and achieve your goals.

What is considered a ‘support?’

To ensure that the National Disability Insurance Scheme (NDIS) remains sustainable, the government has committed to getting it ‘back on track’ through making some significant changes.

As of October 2024, what is considered an NDIS support has changed and lists are available online that can help you to determine if you’re allowed to spend your money on certain kinds of support services.

Now, 36 categories of goods and services are ‘NDIS supports.’ NDIS supports are the services, items and equipment that can be funded by the NDIS.

NDIS supports

1. Accommodation assistance or tenancy assistance

2. Assistance animals

3. Assistance in coordinating or managing life stages, transitions and supports

4. Assistance to access and maintain employment or higher education

5. Assistance with daily life tasks in a group or shared living arrangement

6. Assistance with travel or transport arrangements

7. Assistive equipment for recreation

8. Assistive products for household tasks

9. Assistive products for personal care and safety

10. Communication and information equipment

11. Community nursing care

12. Customised prosthetics (includes orthotics)

13. Daily personal activities

14. Development of daily care and life skills

15. Disability-related health supports

16. Early intervention supports for early childhood

17. Exercise physiology and personal well-being activities

18. Group and centre-based activities

19. Hearing equipment

20. High-intensity daily personal activities

21. Home modification design and construction

22. Household tasks

23. Innovative community participation

24. Interpreting and translation

25. Management of funding for supports

26. Participation in community, social and civic activities

27. Personal mobility equipment

28. Specialist positive behaviour support

29. Specialist disability accommodation (SDA)

30. Specialised driver training

31. Specialised hearing services

32. Specialised supported employment

33. Support coordination

34. Therapeutic supports

35. Vehicle modifications

36. Vision equipment

Non-NDIS supports

The National Disability Insurance Agency (NDIA) has identified 15 types of supports that will not be funded under the National Disability Insurance Scheme (NDIS), in addition to sexual services and sex work, alcohol or drugs.

A full list of supports not funded by the NDIS can be found online via the following QR code.

Depending on your situation, the NDIS may cover some non-NDIS-funded supports with written authorisation. These are known as ‘replacement supports’ and you can apply for a replacement support online or over the phone by calling 1800 800 110.

When you call or apply online, you will have to provide information about the replacement support, like what it is, how much it costs and which NDIS support or supports you want to replace in your existing plan.

State or territory

Table category

Each state section contains multiple service directories, covering:

In-home

& Community Support

Therapists &

Specialists

Accommodation

Advisors

Equipment & Technology

Mental Health

These directories list verified providers who have confirmed with DPS that their information is accurate.

Understanding the tables

Service Region

Providers are listed by service region. If a provider serves the entire state or does not have a specific region, they will appear under ‘Providers servicing all of [state].’ Refer to the state map to see regional boundaries.

Types of Support and Services

Both registered and unregistered NDIS providers are listed alphabetically, indicating whether they offer: ∙ Core, Capital or Capacity supports under the NDIS ∙ Specific types of service ∙ Services for certain age groups

∙ Remote or on-site service delivery (e.g., at home or a medical practice)

Featured Listings

Some providers pay for a featured listing to increase visibility. A featured listing may include a website link or additional details about their services.

Finding More Information — DSG Web ID

Each provider has a unique ‘DSG Web ID’ number. Enter this number on disabilitysupportguide.com.au in the ‘Provider by Name’ search bar to view their full profile and service details.

Need Help?

NDIS rules and funding options can change. Your local area coordinator, early childhood partner or support coordinator can guide you on what supports you can access.

In-home & Community Support 26

Community access and inclusion

Domestic assistance

Home maintenance and gardening

Life skills

Meals and shopping

Multicultural support

Personal care

Respite

Sports, social and recreational support

Transport

Travel and holidays

Therapists & Specialists 56

Behavioural support

Dietitians/Nutritionists

Early intervention

Occupational therapists

Paediatricians

Physiotherapists

Psychologists

Speech therapist

Therapeutic supports

Training/workshops

Accommodation

24-hour emergency accommodation

Housing and public housing

Long-term accommodation

Respite

Shared living

Short-term accommodation

Specialist Disability Accommodation

Supported independent living

Welcome to the Disability Support Guide directory for those in South Australia. Depending on the type of support you require, you can use this page to narrow down your search and find the help you need. If you need help navigating the service provider listings, head to page 22 to learn more.

Case coordinators

Education support

Employment support

Financial services

Intervention support

Plan managers

Support coordinators

Equipment & Technology 105

Assistive technology

Communication equipment

Continence products

Educational toys

Healthcare products

Home modifications

Mobility equipment

Vehicle modifications

Mental Health

Mental health support

Helplines

Mental health nurses

Psychologists

Psychiatrists

Psychosocial support

Social workers

REGIONS MAP

South Australia

This map provides you with a geographic reference to the service regions in South Australia. To help you find providers that offer services near you, we have sorted the directory tables into a number of regions. You can use the map below to work out which region covers the area you live in.

Providers that have indicated they look after all of South Australia or those that did not specify a region with DPS are listed under ‘Providers servicing all of SA.’ If a provider services one or multiple regions, but not all, they will be listed in each applicable region.

SA In-home & Community Support

IN-HOME SUPPORT

SA In-home & Community Support

COMMUNITY OPTIONS

CONNECT WITH YOUR COMMUNITY, MAKE NEW FRIENDS, AND ACHIEVE YOUR GOALS.

Orana’s social and recreational activities provide individuals with an opportunity to meet new people, build relationships, and develop and practise life skills.

Our friendly and experienced team is here to support you explore exciting new experiences and connect with your community in ways that are right for you. Whether you are looking for group activities in the community or fun options in-house, we offer a wide range of flexible, personalised choices that suit your interests and needs.

Orana Community Options include:

Programs

Activities

For more information, contact Orana on 08 8375 2000

Experiences

Short Breaks

Watu

SA In-home & Community Support

Local

NDIS

Providers

that you can trust.

Access4u helps guide you through the NDIS to ensure the best outcomes for your ongoing aspirations. We never take a “one size fits all” approach. We will listen to you and put you first. After all, it’s your choice and your life – we’re just here to help!

Access4u offer several NDIS supports, such as:

• Community & Social Participation

• Day Options

• Support Coordination

• Therapeutic Supports

• In Home Support

• & more!

Talk to us today to find out more. Access4u.org.au Free Call 1800 022 237

Fullarton Mawson Lakes Yorke Peninsula Christie Downs Mount Barker Brighton

SA In-home & Community Support

Cara’s dedicated team supports you in achieving your goals and living a vibrant life full of joy, purpose and a strong sense of belonging. With over 25 years’ experience, we are proud to be one of South Australia’s leading service providers, partnering with you to create a brighter future.

Cara’s dedicated team supports you in achieving your goals and living a vibrant life full of joy, purpose and a strong sense belonging. With over 25 years’ experience, we are proud to be one of South Australia’s leading service providers, partnering with you to create a brighter future.

Cara’s dedicated team supports you in achieving your goals and living a vibrant life full of joy, purpose and a strong sense belonging.

With over 25 years’ experience, we are proud to be one of South Australia’s leading service providers, partnering with you to create a brighter future.

We work closely with you, your family/carers, and supporters to build confidence and skills. Whether it’s increasing independence or finding the right living option, we’re here to support you every step of the way!

We partner with you and provide assistance with:

Personal care tasks, health, medication, and mealtime support.

Building community connections and involvement.

Enhancing communication and social skills.

Budgeting and managing finances.

Daily living tasks like cooking, cleaning, and laundry

Developing independent living skills.

Strengthening family, relationships, and

Strengthening family, relationships, and friendships.

We are here for you in:

Adelaide

Adelaide Hills

Mount Gambier

Murray Bridge

Port Augusta

Port Pirie and the Yorke Peninsula

Yorke Peninsula

Port Lincoln

Whyalla and the Eyre Peninsula

Eyre Peninsula

Whyalla and the Eyre Peninsula

Let’s chat!

08 8243 5000 contact@cara.org.au cara.org.au instagram.com/carainc facebook.com/caraorgau

SA In-home & Community Support

SA

& Community Support

SA In-home & Community Support

REGISTERED NDIS PROVIDER

SA In-home & Community Support

Why choose us

• We support children and adults with sensory, intellectual, neurological, physical and psychiatric disabilities.

• We offer a range of services to improve general quality of life and assist with daily living requirements.

• We assist with daily living requirements and ultimately work with you to achieve your goals. OUR SERVICES

• Supported Independent Living (SIL)

• Community Participation

• Daily Living & Life Skills

• SDA & Accommodation Services

Suite 3, 28 Anderson Walk, Smithfield SA 5114

We cater for people of diverse cultural and multilingual backgrounds

• Therapeutic Support

• Respite Care

info@sprysupportservices.com.au

SA In-home & Community Support

Supported Independent Living

LinkUp Australia is an NDIS SIL provider dedicated to fostering independence and support within the disability community. Connect with us to explore tailored Supported Independent Living services that empower individuals to lead fulfilling lives.

We are here to assist you with:

Person-centered active support which enables participants to live their life their best way.

We are here to assist you with:

Person-centered active support which enables participants to live their life their best way.

Experienced Disability Workers with expertise high intensity supports, medication administration and management.

Person-centered active support which enables participants to live their life their best way.

Experienced Disability Workers with expertise high intensity supports, medication administration and management.

Support to access your local community and participate in community events

Support to attend medical appointments

Experienced Disability Workers with expertise high intensity supports, medication administration and management.

Support to access your local community and participate in community events

Support to attend medical appointments

Accessible Living Spaces

Support to access your local community and participate in community events

Transportation Assistance

Support to attend medical appointments

Accessible Living Spaces

Transportation Assistance

SA In-home & Community Support

Xlent

SA Therapists & Specialists

South Australia’s leader in hearing, vision and developmental services for children.

For over 150 years, Can:Do 4Kids has been trusted by South Australian families. Today, we continue to lead in the delivery of early intervention, individual therapies, and peer group programs for children of all ages.

With two purpose-built clinics at Hindmarsh and Noarlunga, Can:Do 4Kids is equipped to deliver the highest quality therapy services in state-of-the-art facilities.

We also work with kindergartens and schools to integrate therapy services within children’s education settings.

Services include:

• specialised hearing & vision services

• early intervention

• speech pathology

• occupational therapy

• developmental assessments.

www.CanDo4Kids.com.au

info@CanDo4Kids.com.au (08) 8100 8200

SA Therapists & Specialists

SA

Therapists & Specialists

SA Therapists & Specialists

Principality

Helping you achieve positive outcomes

Access4u has one of the largest NDIS therapeutic support teams in SA. Our team is led by specialised practitioners with decades of combined experience in the field.

We provide several therapeutic supports, including:

• Positive Behaviour Support

• Psychology and Developmental Education

• Improved Daily Living Services

Our practitioners will listen to you and provide you with services that suit your individual needs. It’s your choice and your life – we’re just here to help!

Talk to us today to find out more.

Access4u.org.au Free Call 1800 022 237

Fullarton Mawson Lakes Yorke Peninsula

Christie Downs Mount Barker Brighton

SA

Therapists & Specialists

SA Therapists & Specialists

Therapists & Specialists

SA Therapists & Specialists

Therapists & Specialists

SA Therapists & Specialists

Therapists & Specialists

SA Therapists & Specialists

Therapists & Specialists

SA Therapists & Specialists

Therapists & Specialists

SA Therapists & Specialists

Therapists & Specialists

SA Accommodation

Cara’s dedicated team supports you in achieving your goals and living a vibrant life full of joy, purpose and a strong sense belonging.

With over 25 years’ experience, we are proud to be one of South Australia’s leading service providers, partnering with you to create a brighter future.

We partner with you and provide assistance with:

Personal care tasks, health, medication, and mealtime support.

Building community connections and involvement.

Enhancing communication and social skills.

Budgeting and managing finances.

Daily living tasks like cooking, cleaning, and laundry

Developing independent living skills.

Strengthening family, relationships, and

Strengthening family, relationships, and friendships.

We are here for you in:

Adelaide

Adelaide Hills

Mount Gambier

Murray Bridge

Port Augusta

Port Pirie and the Yorke Peninsula

Yorke Peninsula

Port Lincoln

Whyalla and the Eyre Peninsula

Eyre Peninsula

Whyalla and the Eyre Peninsula

Let’s chat!

08 8243 5000 contact@cara.org.au cara.org.au instagram.com/carainc facebook.com/caraorgau

SA Accommodation

SUPPORTED INDEPENDENT LIVING

SUPPORTING YOU TO LIVE A LIFE OF YOUR CHOICE.

Orana’s SIL offers a safe and welcoming home for people with varying support needs, empowering you to maintain your independence while receiving the care you need.

At Orana, we celebrate what makes each person unique, so we never use a one-size-fits-all approach. The support you receive is personalised to match your evolving needs, goals, and the funding in your NDIS plan. Whether you’re in metropolitan or regional South Australia, our SIL services are here to support you every step of the way!

Orana’s Supported Independent Living can help you:

Balance freedom and safety

Build confidence to be more independent

For more information, contact Orana on 08 8375 2000

Make a life that works for you

More social opportunities

SA Accommodation

SHORT-TERM ACCOMMODATION

Short-term

SA Accommodation

Our unique distribution network and sector specific approach to driving activity ensures that your brand reaches not only individuals living with disabilities but also their families, caregivers, support workers, healthcare professionals, and service providers.

• Approximately 21.4% of Australians reported having a disability (2022).

• Targeted approach.

• The Guide reaches key audiences during times of critical decision making.

• Increased dwell time - 9:30 min average read time (digital book statistics).

• Key element in a Support Coordinators Tool Kit.

sales@dps.com.au | 1300 186 688

SA Advisors

Because you deserve the best NDIS experience.

We’re here to support you on your NDIS journey, giving you the freedom to enjoy life. Working with you and for you, we listen, and understand the importance of personalised, consistent, professional, advice and support.

Call us today on 1300 290 602 or scan the QR code to learn more.

SA Advisors

SUPPORTED EMPLOYMENT

SUPPORTING YOU TO IMPROVE YOUR SKILLS & ABILITIES.

Orana offers people with disability the opportunity to explore various work opportunities, helping them discover roles that best match their interests, skills and, abilities.

Explore a range of exciting job opportunities across metropolitan and regional South Australia! Whether you’re interested in assembly and packaging, horticulture and landscaping, or food and wine packaging, we have the perfect opportunity waiting for you. Working at Orana can help you:

Boost your confidence

Earn a wage

For more information, contact Orana on 08 8375 2000

Learn new skills

Make new friends

SA Advisors

SA Equipment & Technology

SA

Equipment & Technology

SA Equipment & Technology

Respirico

SA Equipment & Technology

SA Mental Health

• Approximately 21.4% of Australians reported having a disability (2022).

• Targeted approach.

• The Guide reaches key audiences during times of critical decision making.

• Increased dwell time - 9:30 min average read time (digital book statistics).

• Key element in a Support Coordinators Tool Kit.

SA Mental Health

Home

Meals

Multicultural

Personal

Sports,

Dietitians/Nutritionists

Early

Occupational

Paediatricians

Physiotherapists

Psychologists

Speech

Therapeutic

Training/workshops

Short-term

Welcome to the Disability Support Guide

those in Western Australia. Depending on the type of support you require, you can use this page to narrow down your search and find the help you need. If you need help navigating the service provider listings, head to page 22 to learn more.

Psychosocial

REGIONS MAP Western Australia

This map provides you with a geographic reference to the service regions in Western Australia. To help you find providers that offer services near you, we have sorted the directory tables into a number of regions. You can use the map below to work out which region covers the area you live in.

Providers that have indicated they look after all of Western Australia or those that did not specify a region with DPS are listed under ‘Providers servicing all of WA.’ If a provider services one or multiple regions, but not all, they will be listed in each applicable region.

We Would Love to Help You

We can provide you with a team that will support you with understanding, kindness and always respect. A team that makes you feel

We can provide you with a team that will support you with understanding, kindness and always respect. A team that makes you feel safe and comfortable, that you can look forward to spending time with and that you can depend on and trust.

We Would Love to Help You Dedicated Services Manager

Your own Service Manager will work with you to provide support matched to your unique needs at home to complete daily living tasks and in the community to engage in the social activities of your choice.

We can provides care from 1 hour to 24/7 live in care.

WA In-home & Community Support

In-home & Community Support

Rise Housing & Support for People with Disability Middle Swan 0436 686 897

Serenity Individualised Support Services 0439 582 656

Shape Disability Services Rockingham 1300 699 044

WA

& Community Support

WA

Therapists & Specialists

Infinite Ability is a leading disability service provider that stands out for its commitment to empowerment, inclusivity, and personalised care.

With a dedicated team of compassionate professionals, we offer a broad spectrum of services tailored to meet the unique needs of each individual, from personal care and daily living support to skill development and social integration. Their innovative approach ensures that every client has access to the latest resources and technologies, enabling them to lead fulfilling and independent lives.

We focus not only on immediate needs but also on long-term goals, promoting a sense of achievement and personal growth.

Infinite Ability is a NDIS Registered Provider. We offer Supported Independent Living (SIL), Assistance for Daily Activities, Behaviour Support, Community access & inclusion, Support Coordination, Individual Counselling for NDIS Participants. 1300 044 422

WA Therapists & Specialists

Therapists & Specialists

WA

Therapists & Specialists

WA Therapists & Specialists

WA

Therapists & Specialists

WA

Therapists & Specialists

WA Accommodation

ACT Accommodation

Exceptional Tailored Care in Purpose-Built Disability Accommodation

At Adelphi Living, we offer more than disability care; we create empowering experiences with a person-centred approach.

Committed to excellence, we ensure every Participant enjoys their own bedroom with a personal ensuite, fostering independence in a supportive environment.

WA

ACT Accommodation

WA Accommodation

WA

ACT Accommodation

WA Accommodation

WA

ACT Accommodation

SA Advisors

WA

ACT Equipment & Technology

Community & Home Care Specialists

Atlas McNeil Healthcare Community provides medical supplies, tailored solutions and personalised service, to those in the health care and home care community.

We work with the following accredited government subsidy schemes and funding programs to assist you with your needs:

National Disability Insurance Scheme (NDIS) - for people who have permanent and significant disability with funding for supports and services.

Home Care Packages Program (HCP) – supporting older Australians with complex needs to help them stay at home and connected to their communities for longer.

Home Enteral Nutrition Program (HEN) – for those in South Australia, Victoria and Tasmania looking for Flavour Creations nutritional supplements.

Continence Aids Payment Scheme (CAPS) – for Australians experiencing bladder or bowel issues.

Call: 1800 888 541

Email: sales@atlasmcneil.com.au Web: www.amhcommunity.com.au

WA

ACT Equipment & Technology

WA

ACT Equipment & Technology

We're here to make your NDIS journey easier

One stop solution for healthcare consumablesall the leading brands, specialist products, expert support for continence, enteral feeding, oral nutritional supports, wound care, skin care and more!

FREE Quotes for evidence gathering & better NDIS Plans

Expert advice along the way to find the best solutions

Immediate shipping on NDIS Plan Managed orders - no delays

Easy online ordering with real time stock levels

Reliable shipping with free freight on orders $250+ to Perth and Adelaide Metro (competitive rates elsewhere)

Peace of mind for parents, carers & Providers

Navigating the NDIS can be hard enough. If you are a participant (or caring for a participant) who needs NDIS consumables for daily continence care, nutrition, wound care, skin care, personal care and more, we're here to help to make your journey easier.

Surgical House stock all the leading Australian and global healthcare brands, carry specialist items and medical equipment and provide expert advice to help you find the right products. Our friendly, knowledgeable team is here to support you so you can live comfortably and confidently.

Open an NDIS account, check out our website pricing, call our customer care team and experience the Surgical House difference for yourself (especially if you are a parent, carer or Provider looking for a knowledgeable and reliable partner).

WA

ACT Equipment & Technology

WA Mental Health

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Resources National

National phone numbers and websites

Australian Disability Enterprises

1300 043 517 buyability.org.au

Australian Federation of Disability Organisations 1800 219 969 (AFDO) afdo.org.au

Autism Connect - Amaze

1300 308 699 amaze.org.au

Beyond Blue 1300 224 636 beyondblue.org.au

Blind Citizens Australia

1800 033 660 bca.org.au

Brain Injury Australia 1800 272 461 braininjuryaustralia.org.au

Carer Gateway

1800 422 737 carergateway.gov.au

Carer Gateway Counselling Service 1800 242 636 carergateway.gov.au

Carers Australia 02 6122 9900 carersaustralia.com.au

Cerebral Palsy Alliance

1300 888 378 cerebralpalsy.org.au

Deafness Forum of Australia 02 6262 7808 deafnessforum.org.au

Department of Health 02 6289 1555 health.gov.au

Department of Social Services 1300 653 227 dss.gov.au

Disability Employment Services (DES) 1800 464 800 jobaccess.gov.au

Disability Gateway 1800 643 787 disabilitygateway.gov.au

Federation of Ethnic Communities’ 02 6282 5755 Councils of Australia (FECCA) fecca.org.au

First People’s Disability Network 02 9267 4195 fpdn.org.au

Headspace

Inclusion Australia

1800 650 890 headspace.org.au

1300 312 343 inclusionaustralia.org.au

JobAccess 1800 464 800 jobaccess.gov.au

LGBTIQ+ Health Australia 02 7209 6301 lgbtiqhealth.org.au

Lifeline 13 11 14 lifeline.org.au

MyGov

National Continence Helpline

National Dementia Helpline

13 23 07 my.gov.au

1800 330 066 continence.org.au

1800 100 500 dementia.org.au/helpline

National Disability Insurance Scheme (NDIS)

1800 800 110 ndis.gov.au

National Disability Services 02 6283 3200 nds.org.au

National Equipment Database (NED) 1300 885 886 askned.com.au

National Ethnic Disability Alliance 0402 610 399 neda.org.au

National Relay Service Voice Relay number - 1300 555 727 TTY number - 13 36 77 SMS relay number - 0423 677 767 accesshub.gov.au/about-the-nrs

NDIS Administrative Review Tribunal (ART) 1800 228 333 art.gov.au

NDIS Quality and Safeguards Commission 1800 035 544 ndiscommission.gov.au

People with Disability Australia 1800 422 015 pwd.org.au

QLife 1800 184 527 qlife.org.au

Relationships Australia

1300 364 277 relationships.org.au

SANE Australia 1800 187 263 sane.org

Services Australia - Centrelink Disability, Sickness & Carers Line 13 27 17 servicesaustralia.gov.au/individuals/centrelink

Services Australia - Medicare 13 20 11 servicesaustralia.gov.au/individuals/medicare

Spinal Cord Injuries Australia 1800 819 775 scia.org.au

Stroke Foundation 1800 787 653 strokefoundation.org.au

Translating and Interpreting Service 13 14 50 tisnational.gov.au

Wellways

1300 111 400 wellways.org

Resources SA

South Australia phone numbers and websites

Australian Dental Association SA 08 8272 8111 sa.ada.org.au

Australasian Society For Intellectual Disability 1800 644 741 asid.asn.au

Autism SA 1300 288 476 autismsa.org.au

Brain Injury SA 08 8217 7600 braininjurysa.org.au

Carers SA 08 8291 5600 carerssa.com.au

Citizen Advocacy SA 08 8410 6644 citizenadvocacysa.com.au

SA Companion Card 1800 667 110 sa.gov.au/topics/care-and-support/disability/ companion-card/apply-for-a-companion-card

Department for Education 1800 088 158 education.sa.gov.au

Disability Advocacy and Complaints Service of SA 08 7122 6030 dacssa.org.au

Disability Information Service 1300 786 117 sa.gov.au/topics/care-and-support/disability

Disability Rights Advocacy Service 08 8351 9500 dras.com.au

Down Syndrome SA 08 8375 2000 oranaonline.com.au/our-services/down-syndrome-sa

GROW SA

1800 558 268 grow.org.au

Guide Dogs SA/NT 1800 757 738 sant.guidedogs.com.au

Independent Advocacy SA 1800 999 884 independentadvocacysa.org.au

Mind South Australia 1300 286 463 mindaustralia.org.au/service-finder

Multiple Sclerosis Society of SA & NT Inc

08 7002 6500 ms.asn.au

National Disability Services SA 08 8154 3700 nds.org.au

Novita

1300 668 482 novita.org.au

Office of the Public Advocate SA 1800 066 969 opa.sa.gov.au

Polio SA 0466 893 402 poliosa.org.au

Public Trustee SA

08 8226 9200 publictrustee.sa.gov.au

Riding for the Disabled SA 08 8377 3150 rdasa.org.au

Statewide Inclusive Education Services

08 8235 2871 sies.sa.edu.au

Resources WA

Western Australia phone numbers and websites

Advocacy WA

08 9721 6444 advocacywa.org.au

Autism Association of WA 08 9489 8900 autism.org.au

Carers WA

Midland Information Debt & Legal Advocacy Service 08 9250 2123 midlas.org.au

Multiple Sclerosis WA

1300 227 377 carerswa.asn.au

Catholic Archdiocese of Perth Personal Advocacy Service 08 9275 5388 paswa.org.au

Citizen Advocacy Perth West

Companion Card

Department of Education

1300 097 989 mswa.org.au

National Disability Services WA 08 9242 5544 nds.org.au

NDIS Worker Screening Unit

08 9445 9991 capw.org.au

1800 617 337 wacompanioncard.org.au

08 9264 4111 education.wa.edu.au

Disability Services Commission 08 9426 9200 disability.wa.gov.au

Down Syndrome WA

Guide Dogs WA

1800 225 558

Neuromuscular WA 08 9380 3400 neuromuscularwa.org.au

Office of the Public Advocate

People with Disabilities WA

Public Trustee WA

Spinal WA

08 6182 3690 downsyndrome.org.au/wa

1800 847 466 guidedogswa.com.au

Individual Disability Advocacy Service 08 6383 7838 sscls.asn.au

Kin (formerly Ethnic Disability Advocacy Centre) 08 9388 7455 kinadvocacy.org.au

1300 858 455 publicadvocate.wa.gov.au

08 6243 6948 pwdwa.org

1300 746 116 publictrustee.wa.gov.au

1300 774 625 spinal.com.au/wa

Synapse (Brain Injury Association of WA)

1800 673 074 synapse.org.au

VisAbility 08 9311 8202 visability.com.au

WA Deaf Society 1800 893 855 deafconnect.org.au

Western Australia Association for Mental health 08 6246 3000 waamh.org.au

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