ACG_NSW_25-Edition-digital by Care & Co Media (formally DPS Publishing)

Genuine care bringing positivity to life

Feel the warmth of personalised care, share moments with friends and family, and enjoy a vibrant lifestyle doing things that are meaningful to you.

That’s what you can expect at every one of our Residential Aged Care homes. Bolton Clarke has purposefully designed homes located across New South Wales. Each offers a wide variety of choice, quality care, and fulfilling experiences that support your health and happiness.

Bass Hill Bass Hill

02 9644 6122

119 Robertson Road, Bass Hill NSW 2197

Bayside Bonnells Bay

02 4973 6799

136 Marconi Road, Bonnells Bay NSW 2264

Beechwood Revesby

02 8774 5400

3-17 Albert Street, Revesby NSW 2212

Brentwood Parramatta

02 9635 1114

28 Glebe Street, Parramatta, NSW 2150

Cabrini Westmead

02 8836 7600

83-85 Amos Street, Westmead NSW 2145

Calare Orange

02 6362 2311

124 March Street, Orange NSW 2800

Coastal Waters Worrowing Heights

02 4443 0077

100 The Wool Road, Worrowing Heights NSW 2540

Darlington Banora Point

07 5523 8900

126 Leisure Drive, Banora Point NSW 2486

Gosling Creek Orange

02 6369 9800

1503 Forest Road, Orange NSW 2800

Greenwood Normanhurst

02 9372 3400

9-17 Hinemoa Avenue, Normanhurst NSW 2076

Uniting Aged Care supports you at every stage.

As one of the largest and most trusted aged care providers in NSW and the ACT, we offer a full range of services for older people.

Home care

Our wide range of flexible and personalised services help you to stay independent, in your own home and community.

Retirement and independent living

When you’re ready to downsize, we’ll take care of your home maintenance while you enjoy the comfort, community and security of a Uniting retirement village.

Residential aged care

Our aged care homes help you to live your day, your way, with customised 24/7 support, allied health and respite care.

Welcome to the 25th Edition of the Aged Care Guide.

Message from COTA

The aged care system is undergoing long-overdue reform - driven by the Royal Commission and shaped by the voices of older Australians who want their rights respected, their choices heard, and their care delivered with dignity.

COTA Australia continues to advocate for a system built on transparency, accountability and individual choice - one where everyone has access to clear, trustworthy information to make decisions about their care including support at home or retirement living.

Resources like the Aged Care Guide play an important role in helping people understand what’s available and how to find support that suits their needs. Together, we’re committed to empowering older Australians with trustworthy, easy-to-understand information. Your voice matters and as we continue to prepare for the new Aged Care Act and beyond, we encourage you to stay informed and share your experiences, as we focus on older Australians rights and empowering people to live their best life as we age.

Patricia Sparrow Chief Executive, COTA Australia

Message from Aged Care Guide

Reaching over 180 hospitals across Australia, as well as aged care homes, retirement villages, home care providers, and community organisations, we’ve supported older Australians and their families in understanding care options for over 25 years.

With 4.5 million Australians over the age of 65, providing accessible information is at the heart of what we do. Our suite of mastheads including agedcareguide.com.au, Talking Aged Care newsletter and printed guides ensures every Australian can engage with information in the way that suits them best.

This latest edition of the Aged Care Guide for NSW & ACT has been redesigned with a new layout, improved content and directory tables which are easier to navigate. It breaks down the aged care journey into clear steps – from researching your options to managing ongoing support – covering aged care homes, help at home, retirement living, assistive technology, and planning for what’s next.

We genuinely wish you all the best in finding the care that’s right for you and know that the Aged Care Guide is here to walk with you, every step of the way.

Brad Keighran General Manager, Aged Care Guide

To hear what residents and family members have to say, scan the QR code or visit

“I didn’t know where

to begin”: A daughter’s journey to find care for her mum

By Jenny, VICTORIA

When Mum’s health began to decline, I knew the day would come when she couldn’t live at home anymore. But when that moment finally arrived, I still wasn’t ready. I had been helping care for her for years, and the thought of her moving into aged care filled me with guilt, fear, and uncertainty.

I didn’t know where to begin. There were so many unknowns. What would the care be like? Would she be treated with kindness? Would it feel like a home, or just a home?

A friend told me about the Aged Care Guide, so I gave it a look. I’m glad I did, it helped make sense of the chaos. I could see what homes were nearby, compare what they offered, and start to wrap my head around what life might look like for Mum.

Every home felt different. Some were modern and beautiful on the surface, but lacked warmth. Others were more modest, but filled with the hum of caring voices and thoughtful touches. The people made all the difference –especially the nurses and managers. Their tone, eye contact, and how they spoke to residents said more than any brochure ever could.

I remember walking out of one tour in tears. It just didn’t feel right – and the idea of placing my mother there broke my heart. But then I visited another home that gave me hope, “it smelled like lavender and had fresh scones in the kitchen – that stayed with me.” It wasn’t the fanciest, but it felt safe. Welcoming. Human. The manager answered every question honestly, and the staff knew the residents by name.

That was the moment I realised I could do this – not perfectly, but with care and love.

Finding aged care for someone you love is one of the hardest things you’ll do. It’s okay to cry. It’s okay to feel unsure. But know this: there are good homes out there. There are people who will care for your loved one like you would.

I still wish Mum didn’t need aged care. But I found a home that feels like the next best thing to mine. The nurses greet her by name. They know how she takes her tea.

And while the guilt never fully disappears, I sleep better knowing she’s somewhere safe – and surrounded by kindness.

Moving into aged care is a journey, and it takes a village to support your loved one.

16-18 Henry Lawson Drive, Peakhurst NSW T: 9533 4089

E: peakhurst@olccare com au

57-61 Pembroke Rd, Minto NSW T: 9603 7911

E: pembroke@olccare.com.au

10 Ruby St, Carramar NSW T: 9723 7166 E: rubymanor@olccare com au

2 Animbo St, Miranda NSW T: 8578 1688 E: alkiragardens@olccare com au

151-157 Rocky Point Rd, Beverley Park NSW T: 7909 0778 E: rockypoint@olccare com au

There are some places that make you feel comfortable as soon as you arrive, because it’s like coming home. At Australian Unity’s aged care residences, we provide you with high-quality, reliable care that supports your independence and dignity. Our Better Together® service puts your wellbeing first, so you can keep enjoying the life you always have.

To see a full list of Australian Unity communities, visit australianunity.com.au/ retirement or call 1300 160 170

Ne w Sout h Wa les

Sydney Constitution Hill

St Brigid’s Green

St Patrick’s Green

Port Macquarie Sienna GrangeSienna Grange

Empowering Independence at home with Lumia Care

Experts in home care, and dedicated to providing reliable and respectful services that empower individuals to live independently at home.

Best value for money offer on the market

No waiting periods, immediate start

No hidden fees

Registered nurse oversight

Personalised & Professional Care Services

HOME CARE PACKAGES

Personalised support tailored to individual needs.

NURSING SERVICES

Skilled nurses for critical and at-home care.

VETERANS CARE

Full range of services for veterans including clinical care, overnight care, personal care and Veterans Home Care.

PALLIATIVE CARE

Compassionate end-of-life care that respects your wishes.

Your Trusted Partner for Independent Living at Home

Why Choose Lumia Care?

Lumia Care enables clients to live life on their terms, providing tailored care plans that prioritise independence.

From personal care to specialised nursing and palliative support, we ensure all your care needs are met under one trusted provider.

With over 65 years of experience in aged and disability care, our compassionate team delivers excellence every day.

SEAMLESS CARE

Immediate start with no waiting lists, transparent pricing with no hidden fees, and services overseen by skilled registered nurses.

Discover the Lumia Care difference today. Let us help you or your loved one live a fulfilling, independent life at home.

Your first steps into aged care: Where to start?

Navigating the aged care system can seem overwhelming, but understanding the initial steps can make the process more manageable.

The process begins with an eligibility assessment, followed by finding a suitable home, understanding costs, and formalising the arrangement through legal agreements.

Get assessed

To be eligible for a government-subsidised aged care home in Australia, you need to undergo an assessment to determine if you meet the criteria.

This assessment is usually conducted by the Aged Care Assessment Team (ACAT) or, in Victoria, the Aged Care Assessment Service (ACAS). The main criteria include:

» Eligibility: You must be over 65 years old, or 50 years old if you are a First Nations person. Younger individuals may also qualify if they have exceptional circumstances and care needs that cannot be met through other specialist services, such as significant health issues requiring residential care.

» Assessment process: Start by contacting My Aged Care on 1800 200 422 to apply for an assessment. Once booked in, this involves a face-to-face interview to discuss your current circumstances and care needs.

Next steps after assessment

Once you’re deemed eligible, the next steps involve finding and connecting with an aged care home, understanding the costs, and formalising the arrangement.

Here’s what to expect:

» Understanding costs: Costs include a Basic Daily Fee (covering living expenses like meals, set at 85% of the single basic age pension, about $63.82/day as of March 20, 2025), a Means Tested Care Fee based on your income and assets, and accommodation costs determined by a means assessment. Additional and extra service fees may apply for optional services.

» Cost: The government subsidises most of the cost, but individuals may need to contribute based on their financial situation.

» Finding and choosing a home: Use the Find a provider tool on agedcareguide.com.au/compare to search for homes based on location, services, and other preferences. Compare options by visiting shortlisted homes, assessing factors like atmosphere, facilities, and staff, and applying to your preferred choices.

» Formalising through a resident agreement: After accepting an offer, you’ll sign a resident agreement, a legal document outlining the care and services provided, costs, and both your and the provider’s rights and responsibilities. Ensure you understand it fully before signing, and seek clarification if needed.

Getting started

Before you can access governmentsubsidised aged care support – like help at home, community programs, or moving into a nursing home – you’ll need to register with My Aged Care. This service will assess your needs to determine the right level of support for you.

My Aged Care is the government agency that manages all funded aged care services. They can guide you through different care options, eligibility requirements, and costs for services that may be right for you.

A family member, carer, or representative can help you register with My Aged Care. Once you’re in their system, you’ll have a record with all the essential details, including your care needs and services (ensure you get your referral codes) you’re eligible for.

Aged Care Assessments

What to expect when you call

When you call the My Aged Care Contact Centre at 1800 200 422, an operator will set up your registration and ask a few questions to understand your situation better. You’ll only need your Medicare card on hand, as this will connect your call to your record.

Here are some questions they might ask to get to know your needs:

» Are you currently receiving any aged care services?

» Do you receive help from a carer or family member?

» Can you manage meals and housework on your own?

» Do you need assistance with bathing, dressing, or other personal care?

» Do you have any health conditions or recent injuries?

» Do you feel lonely or isolated?

» Are there any safety risks in your home?

This short screening helps My Aged Care understand what kind of support you might need.

If you qualify based on this call, My Aged Care will set up an assessment with a team member. This is to determine the level of support you would benefit from. You may receive an assessment through the Commonwealth Home Support Programme (CHSP) for basic home support, or you may be referred for a higher level of care if needed.

Costs of aged care explained and FAQs

Navigating the costs of aged care in Australia can be overwhelming, but understanding the key fees and financial options can help you make informed decisions for yourself or a loved one.

Costs are a significant consideration, and understanding them helps in planning financially. The types of fees and costs, as detailed on My Aged Care webpage, include:

Fee Type Description

Basic Daily Fee

Means Tested Care Fee

Accommodation Costs

Covers day-to-day services (meals, cleaning, laundry, facilities management).

Extra contribution towards personal/clinical care, based on means assessment.

Additional Service Fees

Extra Service Fees

Contribution towards room cost, depends on means assessment.

Hotel-type services beyond minimum care (e.g., preferred toiletries, paid TV).

Higher standard hotel-type services (specialised menus, quality linen) for extra service rooms.

Important update:

The Australian Government is making changes to aged care fees from 1 November 2025. If you are reading this guide after that date, some of the fees and thresholds may have changed.

Details and Amounts (as of 20 March 2025) Government

Set at 85% of single person basic age pension rate, max $63.82/day, updated 20 Mar & 20 Sept every year.

Your means tested care fee will be between $0 and $407.33 per day.

The maximum amount of means tested care fees an aged care home can charge you as of 20 March 2025 is: $34,311.23 per year; or $82,347.13 in a lifetime.

If income <$34,005.40 and assets <$61,500.00 – the government pays your accommodation costs.

Set by provider, not subsidised, must agree before receiving, only for usable/beneficial services.

Set by provider, not subsidised, full cost, covered in extra service agreement, applies whether services used or not.

Everyone pays, paid directly to home, includes days away (holiday/hospital).

Not everyone pays, determined by Services Australia, can change over time.

Low means receive assistance, means status fixed at entry, doesn’t change with financial changes.

Not subsidised, optional or mandatory depending on home, recorded in resident agreement.

Not subsidised, ask home for bundled services list, use Find a provider tool.

Costs of aged care explained and FAQs

Financial hardship assistance

Available for basic daily fee, means tested care fee, and accommodation costs, but not for additional or extra service fees.

Seek advice via Services Australia’s Financial Information Service (FIS) or visit My Aged Care Financial Support.

Fee estimation

Use the Aged Care Guide Calculator for a personalised estimate of what costs and fees you will be required to pay when accessing care.

Aged Care Guide Calculator

Important update:

The Australian Government is making changes to aged care fees from 1 November 2025. If you are reading this guide after that date, some of the fees and thresholds may have changed.

Scan the QR code or visit agedcareguide.com.au/fees for the latest updates.

RESIDENTIAL AGED CARE

Which option works best for you financially in Aged Care?

RETIREMENT VILLAGE

Which option works best for you financially in a Retirement Village?

HOME CARE

Am I able to get additional home care to stay at home longer?

PLACEMENT

Do you need help finding an aged care home?

GRANNY FLAT RIGHTS

Do you want to gift property or assets to family without affecting your pension?

PENSIONS

Can I get more pension? Can someone apply for the pension for me?

For more information please proceed to our website WWW.BALANCEACS.NET.AU or call today for your free phone consultation 1300 556 287

Strategy

Education

Assistance

The most frequently asked questions about aged care costs:

Do I have to pay for aged care in Australia?

Yes, all residents in government-subsidised aged care homes pay a Basic Daily Fee, which covers meals, laundry, and other essential services.

Based on current rates, the maximum basic daily fee is $63.82 per day, or $23,294.30 per year, which is 85% of the single basic Age Pension and is indexed quarterly. Some veterans may qualify for exemptions.

What types of fees apply to residential aged care?

Beyond the Basic Daily Fee, there are additional costs depending on your financial situation and level of care needed.

These may include:

» Means-Tested Care Fee: this will be between $0 and $407.33 per day. The maximum means tested care fee changes with indexation in March and September annually.

The maximum amount of means tested care fees an aged care home can charge you as of 20 March 2025 is:

• $34,311.23 per year, or

• $82,347.13 in a lifetime.

» Accommodation Payment: This can be paid as a Refundable Accommodation Deposit (RAD), a lump sum that is fully refundable, or a Daily Accommodation Payment (DAP), an ongoing nonrefundable fee.

Important: From 1 Nov 2025, providers are allowed to retain up to 2% per annum of the RAD. This applies for a maximum of 5 years.

» Extra Services Fee: Some aged care homes offer additional services, such as upgraded meals or entertainment, for an extra cost.

Is it better to pay a RAD or DAP?

The choice depends on personal financial circumstances. A RAD is a lump sum payment that is fully refunded when you leave the aged care home, whereas a DAP is charged as a daily fee. Some choose a combination of both.

Seeking independent financial advice can help determine the best option for your situation.

Important update:

The Australian Government is making changes to aged care fees from 1 November 2025. If you are reading this guide after that date, some of the fees and thresholds may have changed.

Scan the QR code or visit agedcareguide.com.au/fees for the latest updates.

Aged care can be complex and emotional, especially when navigating the financial implications. A financial adviser can help you understand the Aged Care costs and benefits for your family situation to ensure your loved one gets the best possible care.

Determine the best care option. There are many reasons to consider either in-home care or a residential facility. The first step in understanding what would be best for you is to arrange an assessment via the Aged Care Assessment Team (ACAT).

Maximising Aged Care Benefits. It’s essential to regularly reassess care and financial arrangements to ensure you, or your loved one, receives adequate care and accommodations whilst not incurring unnecessary financial costs.

Understanding the costs of aged care in Australia.

The government provides funding options for people requiring in-home care or for those moving into residential aged care. These include a means-tested subsidy for residential aged care.

Fiducian Financial Services Advisers have extensive knowledge of the Aged Care sector and can assist in navigating the process of accessing funding while ensuring the individual is maximising any benefits available.

The most frequently asked questions about aged care costs:

Cont’d

Do I have to sell my family home to move into aged care?

Not necessarily. If a protected person – such as a spouse, dependent child, or an eligible carer – continues living in your home, it will be exempt from the asset test.

However, if no protected person resides in the home, it may be counted towards your assets, which could affect the fees you pay.

How much do I pay and how much does the government cover?

If you can afford it, you’re expected to pay for your room. Government help is available based on a means assessment:

» Income below $34,005.40 and assets below $61,500.00 – the government pays your accommodation costs.

» Income above $206,663.20 – you must pay the full cost, agreed with the aged care home.

If you’re assessed to pay part of the cost, Services Australia determines your share, and the government pays the rest.

(You may still be asked to pay the full cost even if your income or assets are below the thresholds. Use the fee calculator for details.)

– One, two and three bedroom apartments

– Timber floors, Caesarstone benchtops, Miele appliances, limestone bathrooms, large balconies

– Sensational panoramic views of golf course

– Video intercom security, lift access throughout

Pets

– Bespoke services available

– Emergency response service

Getting help from an aged care expert

Selecting the right aged care consultant depends on specific needs – financial, legal, or care-related.

It’s important to choose professionals with expertise in aged care, given the complex regulations and decisions involved. Consider:

» Experience and qualifications: Ensure they have a track record in aged care, with certifications like CFP for financial advisors or legal qualifications for consultants.

» Registration with professional bodies: Check membership in organisations like the Financial Planners Association or legal bodies for credibility.

» Client reviews and testimonials: Look for feedback on platforms like Aged Care Guide to understand service quality.

Financial advisors

Need help working out how to fund aged care?

Understanding the financial side of aged care can be complex, but support is available. Specialist aged care financial planners can help you:

» Maximise pension entitlements

» Plan for accommodation costs and daily fees

» Navigate funding options like the Age Pension or Support at Home Program

» Ensure your care choices remain affordable and sustainable

You can also explore a full list of financial advisers at agedcareguide.com.au/compare/ financial-providers

Important information

Aged care decisions can be complex, especially when finances are involved. It’s a good idea to seek advice from multiple sources to suit your specific situation. Speaking with a financial advisor can help ensure you’re making the best choice for your needs – both now and into the future.

Placement agents

Need help finding aged care options?

The process of choosing the right aged care home can be overwhelming – especially when time is limited or care needs are urgent. That’s where aged care placement consultants can help.

These professionals take the stress out of the process by:

» Assessing care needs and preferences

» Shortlisting suitable aged care homes

» Supporting families through tours, paperwork and admission

» Often finding vacancies faster through provider networks

» Sometimes helping negotiate fees or rates There are a number of trusted placement services operating in each state.

Scan the QR code for a full list of placement services available in your area.

If you’re looking for home care options, visit agedcareguide.com.au/compare or call 1300 186 688 for friendly guidance.

Legal considerations

Ensuring legal affairs are in order is vital, and aged care legal consultants or elder law specialists focus on this.

» Enduring Powers of Attorney (EPOA) –For financial and legal decisions.

» Wills & Estate Planning – Ensuring assets are distributed according to your wishes.

» Advance Care Directives – Documenting healthcare preferences if you’re unable to communicate.

Charingfield is tucked away in a quiet oasis in the heart of Sydney’s eastern beaches. An extensive refurbishment program has enhanced shared spaces and garden areas, and created nine new suites.

The unique small household design means up to just 12 residents share their own kitchen, dining room and lounge room. Each large, premium suite and apartment has a kitchenette and a private veranda with views. Residents enjoy direct access to our award-winning gardens with seating, flower beds and meandering pathways.

$11 Million UPGRADE

Finding and choosing an aged care home

The process of finding a suitable aged care home is crucial for ensuring the facility meets the individual’s needs and preferences.

Complete assessment

Before contacting aged care providers: Ensure you have completed the assessment and received your outcome.

Start with tables

From page 89 of this print guide you will find aged care providers in easy to understand table formats.

Options include receiving a referral from the assessor to a local provider, using the tool with your referral code, or calling My Aged Care on 1800 200 422 for guidance.

Search for providers

How do I find what I’m looking for?

The Aged Care Guide offers several ways to help you find aged care homes, home care packages, in-home care services, retirement options, as well as related products and services.

The index on page 208 provides a quick reference to the main topics covered in this book, and can direct you to the corresponding directory table.

The maps and council districts index located on pages 110-111 will help you identify providers that specifically service your location. Council districts are grouped by region and colour coded to assist you with your search.

If you are from a non-English speaking background or are seeking a home or service that aligns with your cultural, linguistic, or community identity – refer to the Culturally Appropriate listings on pages 133 and 196.

For more detailed information, visit the agedcareguide.com.au

After your assessment you will receive an assessment result and referral code, and if eligible for services, a support plan. Your support plan will explain what services you are eligible for.

Create a shortlist

» Use the ‘Short list’ tool on agedcareguide.com.au/compare to locate aged care homes based on location, services offered, and other preferences. Compare homes based on several factors, including:

» Location: Proximity to family and friends for visits.

» Accommodation and cost: Consider your budget, single/double room, en-suite etc.

» Cultural and diverse needs: Ensuring the home can cater to specific cultural, linguistic, or religious requirements.

» Availability: Checking for immediate or future vacancies.

» Specific care needs: Memory Support Unit / Dementia secure, bariatric care, mental health with severe symptoms, alcoholism.

» Quality: Read consumer reviews online, refer to the Department of Health & Ageing’s Star Ratings

Compare providers agedcareguide.com.au/compare (scan QR code) 3 Compare providers online 4

Use the free comparison tool at agedcareguide.com.au/compare to explore aged care homes, see what services they offer, compare costs, and check availability.

(scan QR code)

Finding and choosing an aged care home

Visit

shortlisted aged care homes

» Arrange visits to shortlisted homes, bringing necessary documents like the approval letter and support plan.

» Prepare questions to ask, such as about daily activities, staff qualifications, and meal options.

» Take notes during visits and consider bringing a companion for support. Look for aspects like the atmosphere, room facilities, interaction with residents and staff, lifestyle offerings, and overall quality.

» A list of suggested questions and check list is available on page 50

Healthy Ageing with Mercy Health

Apply to preferred aged care homes

Apply to multiple homes to increase chances of securing a place.

Provide personal information, such as next of kin, health insurance details, and financial information if required for fee calculations.

Homes must keep this information private under legislation. Wait for offers and consider preferences and timescales when deciding.

Mercy Health is a trusted, leading Catholic provider of health, aged and community services with over 30 residential aged care homes across Australia. We understand that when searching for residential aged care you’re not just looking for help and support … you’re looking for a place to call home.

In New South Wales, you can choose from Mercy Place Albury, Mercy Place Mount St Joseph’s or Our Lady Mercy Place Harris Park, where you will experience the care, spiritual support and connections that Mercy Health is known for.

Call us now on 1300 410 791 or visit mercyhealth.com.au and discover why thousands trust Mercy Health with their aged care needs.

At Aeralife, we believe that life should be filled with joy, purpose and connection. Our residents thrive in a forward-thinking community that embraces them as family. With over 20 years of experience, our innovative caregiving approach empowers seniors to enjoy every moment of their golden years.

Homes in NSW:

◼ Botany ◼ Pennant Hills

◼ Illawong ◼ Queanbeyan

◼ Kingswood ◼ Fairfield East

What to remember when choosing aged care in NSW

As you’ve explored the aged care home options throughout this guide, it’s important to reflect on the unique considerations specific to New South Wales. With one of the largest and most diverse aged populations in Australia, NSW offers a broad mix of residential aged care choices – from metropolitan Sydney to regional hubs like Dubbo and Wagga Wagga.

Choosing the right home involves more than just availability; it’s about finding care that aligns with personal needs, values and location. Here are some NSW-specific considerations when choosing an aged care home:

1 Urban vs regional differences

Metropolitan areas such as Greater Sydney often have a higher concentration of aged care homes with a broader range of services, including premium and specialist dementia units. In contrast, rural and regional areas may offer a more community-based environment, but with fewer choices – so waitlists may apply.

2 Access to health services

NSW has a strong network of public hospitals and local health districts, but proximity to these facilities may vary. Consider whether the aged care home is close to NSW Health services, especially if the resident has complex medical needs.

Ready to explore your options?

3 Multicultural and specialist support

NSW is home to a highly multicultural population. Many homes cater to culturally and linguistically diverse (CALD) communities, including Italian, Greek, Vietnamese, Chinese, and Lebanese backgrounds. Some facilities also offer Aboriginal-specific care models supported by state and Commonwealth programs.

4 Government oversight and standards

Aged care homes in NSW operate under the national Aged Care Quality Standards, but regional variations in service delivery and availability can still occur. Use the Aged Care Guide to check provider compliance, accreditation, and resident feedback.

5 Location-based demand

Some areas of NSW – such as the Northern Beaches, Inner West Sydney, and Byron Bay - experience higher demand for aged care beds due to population growth and demographic shifts. Starting your search early in these areas is recommended.

Visit www.agedcareguide.com.au/nursing-homes/nsw to compare aged care homes in popular suburbs and towns across the state. Use filters to search by services, price, or location - and get a personalised shortlist to make the process easier.

Where Enjoying Life Matters

While your cherished ones may require additional assistance with their daily routines, we firmly believe that this shouldn't compromise the quality of their lives. At Hardi, we are committed to the notion that embracing and relishing life remains paramount, irrespective of age. Whether it involves savoring a warm breakfast each morning or partaking in frequent outings aboard the Hardi bus, our dedicated team strives to ensure that each day is filled with moments of joy and fulfillment.

FREE CALL: 1800 333 536

What is respite care?

Respite care is short-term care provided to an older person when their usual carer needs a break. It offers temporary support in a residential aged care home, in the person’s own home, or in a community setting. It’s designed to support both the carer and the person receiving care –ensuring safety, supervision, and support during a short-term period.

Who can access respite care?

To access government-subsidised respite care, the person needing care must:

» Be an older Australian who needs support with everyday activities, and

» Be assessed as eligible by the Aged Care Assessment Team (ACAT) This applies whether they live at home, with family, or are returning from hospital.

Accessing respite care

1. Get an ACAT assessment –Call My Aged Care on 1800 200 422 (Freecall) or apply online to arrange an in-person assessment.

2. Once approved, you can access up to 63 days of subsidised respite care each financial year (extensions possible based on need).

3. Choose a provider and book care – use Aged Care Guide to compare vacancies and find services that suit your needs.

Can I access respite care directly from hospital?

Yes, but there are conditions. If you are approved for respite care from an Aged Care Assessment Team (ACAT), you can access respite directly from the hospital. It’s important to have this approval in place prior to ensure a smooth transition.

Columbia Aged Care is an experienced privately owned family business that is agile and adaptive to the changing requirements of our sector. We believe in residents ‘living well your way’, and ensure the highest standards of care and skills from our amazing staff. We have facilities in Sydney at Chatswood and Strathfield, and in rural NSW at Oberon. We offer a range of rooms and welcome RAD/ DAP combined payments, as well as welcoming those residents deemed concessional.

Chatswood - 02 8644 1400

Strathfield - 02 9764 7800

Oberon - 02 6339 1000

At Columbia our approach to care is individual, not institutional, driven by individual wants and needs, which includes onsite kitchens preparing fresh meals daily and activities designed with our residents in mind. At Columbia, we believe you should live in comfort, with connection and with care that is unique to your needs and your lifestyle. Through our progressive tailored care, our dedicated and specialist staff, our indoor and outdoor living spaces and lifestyle services we enable you to live well your way.

Considering aged care for a loved one?

At Bupa Aged Care, whether for respite short-stay care or as a new home, our experienced registered nurses and carers aim to provide the care each resident needs, in the way they prefer.

Care is ﬁrst and foremost.

We embrace and support residents to live their day their way, with teams dedicated to their wellbeing.

People rarely expect to need aged care, but if your family does, we’ll guide you through the steps.

To book a visit with one of our 24 homes throughout Sydney and regional New South Wales, call us on 1800 718 357 or visit bupaagedcare.com.au/region/NSW

Admission to one of our Bupa Aged Care homes is subject to availability and your care needs.

What are the costs?

» As of June 2025, the standard daily fee for residential respite care in Australia is $63.82. This fee is set at 85% of the single basic Age Pension and applies to all respite residents, regardless of their income or assets.

» Additional fees may apply depending on the provider or level of care required.

» Private respite care is also available for those who prefer or require immediate access without an ACAT assessment –costs vary.

Need help finding respite care?

Our team can help you:

» Understand your options

» Find a provider with availability

» Navigate hospital-to-respite transitions

Visit: agedcareguide.com.au/ compare (scan QR code)

Dementia-specific aged care: What to ask and what to look for

Caring for a loved one with dementia can be physically, emotionally, and mentally exhausting. As the disease progresses, the ability to provide care at home may diminish – leading many families to consider residential aged care. There’s no right time to make this decision, but key triggers often include declining function, carer burnout, safety concerns, or lack of family support.

Making the move

When considering permanent care, look for facilities that understand dementia and can meet the specific needs of your loved one – not just now, but as their condition changes. Most aged care homes that receive government funding today are required to be equipped to care for people living with dementia. However, some facilities manage it better than others and have developed stronger reputations for their dementia care practices.

By asking thoughtful, open-ended questions – especially with the Clinical or Facility Manager – you can start to get a feel for the team’s level of knowledge, their experience with dementia-related behaviours, and their approach to person-centred care.

It’s important to be involved in the transition. Share your loved one’s routines, preferences, triggers, and calming strategies. No one knows them better than you.

Letting go of the hands-on role can be difficult, but partnering with the care team can help build trust. Remember – perfection doesn’t exist, and minor issues are normal. If problems arise, speak early and openly with the Clinical or Facility Manager.

What to look for on a tour

Take the Aged Care Guide Nursing Home Checklist with you and look out for:

» Environment: Quiet spaces, natural light, clear signage, odour-free and clean.

» Layout: Smaller facilities or “small-scale living” pockets within a larger home (30–60 beds) are often best for people with dementia.

» Bedrooms: Is the room bright and welcoming, with natural light?

» Is the facility open to you bringing in personal items to make the space feel more familiar and comforting for your loved one? Can residents have a phone line in their room, and if so, who pays for this?

» Safety: Locked exterior doors, secure outdoor areas, no clutter or trip hazards.

Dementia-specific aged care: What to ask and what to look for

Cont’d

Questions to ask

» Can residents stay if their condition or behaviour worsens?

» What happens if my loved one can no longer be supported here?

» What training do staff receive in dementia care?

» Are there weekend or evening activities, especially during times in the afternoon when your loved one might get more agitated?

» Can staff support outdoor time or one-on-one engagement?

Facilities that specialise in dementia care often offer tailored programs, trained staff, and calm, well-structured environments.

Home care to suit you

Access & support

You’ll need an Aged Care Assessment (ACAT) before accessing governmentsubsidised care. If not assessed, private respite or care may be required temporarily. Some families may begin this journey from hospital; however, eligibility still requires assessment, except in emergency cases.

Since we began, we’ve helped over 25,000,000 families find care

- Executive Director, Sarah Riach

Living with real care

Exceptional care, tailored to your needs. Discover living with real care at one of our welcoming Montefiore Residential Care campuses.

Private ensuite rooms set in beautiful grounds, quality dining and wide-ranging activities, together with award-winning clinical & allied health services. Accommodation ranges from low-level care to high care needs & specialised dementia care.

Leading aged care across Sydney: Randwick Woollahra Hunters Hill

Did you know that Help at Home by Montefiore provides personalised and flexible Home Care services that allow you to continue to live independently at home?

Help at Home by Montefiore is an industry-leading home care provider offering care packages for seniors, ranging from social & emotional support to domestic, clinical and allied health assistance.

With government subsidised home packages, a tailored and balanced approach to ageing & wellbeing has never been easier to enjoy.

Aged care fees are changing: What you need to know from 1 November 2025

From 1 November 2025, the Australian Government is introducing a new way of funding aged care homes. The aim is to make fees fairer, easier to understand, and more aligned with the real cost of care.

Who will this affect? These changes apply to new residents entering aged care on or after 1 November 2025. If you’re already in care before this date, your existing fee structure stays the same unless you move and sign a new agreement.

What’s changing? A simplified structure will group fees into two main categories:

1 Contributions for Everyday Living Costs

These cover daily services like meals, laundry, cleaning, and gardening.

Basic Daily Fee (BDF): All residents pay this to help cover general living expenses.

Hotelling Supplement:

» Currently paid fully by the government.

» From 1 November, residents who can afford it will contribute.

» The government continues to pay the rest, or all of it for those who can’t afford to contribute.

2 Contributions for Non-Clinical Care

This includes personal support like bathing, dressing, mobility, and activities.

Non-Clinical Care Contribution (NCCC):

» A new means-tested fee based on income and assets.

» Applies only to non-clinical care. Clinical care will be fully government-funded.

» People who can’t afford it won’t be asked to contribute.

Caps and Protections:

» Daily cap: No more than $101.16/day (indexed).

» Lifetime cap: Stops after paying $130,000 or four years in care (whichever is first).

» Contributions under the Support at Home Program count toward the lifetime cap.

3 Higher Everyday Living Fee (Optional Services)

Homes can offer premium extras like upgraded meals or wine. These are optional and charged as Higher Everyday Living Fees – you choose whether to pay for them.

What should I do now?

» Plan ahead: If you’re considering aged care later this year, be aware costs will change.

» Get assessed: Services Australia can help determine what you may need to contribute.

» Stay informed: Fees are indexed and may change over time.

Estimate Costs

Use the Aged Care Guide Calculator to get a personalised cost estimate.

Useful resources

Aged Care home estimator: Calculate the costs of aged care (scan QR code)

Home is where comfort and independence meet

– with the right support, you don’t have to do it alone.

What are the first steps when finding home care?

Starting the journey to organise home care for yourself or a loved one can feel overwhelming – but you’re not alone. Whether you’re looking for government-funded services or private help at home, knowing where to begin makes the process much more manageable.

1 Understand what home care is

Home care supports older Australians to stay independent in their own home for longer. Services can include:

» Help with cleaning, cooking or showering

» Transport to appointments

» Nursing or allied health support

» Social connection and companionship

You can choose government-funded home care or pay for services privately. Many people do a mix of both.

2 Check your eligibility

To access government-funded home care, you need to:

» Be 65 or older (50+ for Aboriginal and Torres Strait Islander people), or

» Be younger with a disability, dementia, or other complex needs

You must complete a free assessment through My Aged Care, the Government’s aged care gateway.

Use Aged Care Guide to find and compare trusted providers near you. (scan QR code)

Note: A new government program called Support at Home will start on 1 November 2025, replacing the current Home Care Packages.

Contributions and access to services may change for new recipients after that date. Visit agedcareguide.com.au/fees for the latest updates.

3 Get assessed

Call My Aged Care on 1800 200 422 or apply online at myagedcare.gov.au to organise an assessment.

There are two main types:

» RAS (Regional Assessment Service) – for basic support through the Commonwealth Home Support Programme (CHSP)

» ACAT/ACAS Assessment – for more complex needs, including Home Care Packages

An assessor will visit your home to talk through your situation and decide which level of care you’re eligible for.

4 Waitlists and timing

For CHSP, services may start quite quickly. For Home Care Packages, there is usually a waitlist – from several weeks to over 12 months depending on the level of support and where you live.

You’ll receive a letter from My Aged Care confirming your approved care level and your place in the national queue.

5 Choose a provider

Once approved, you can begin comparing home care providers based on:

» Services offered

» Costs and fees

» Availability in your area

» Reputation and customer reviews

Home Care Packages are designed to help older Australians stay independent at home for as long as possible. Depending on your needs and the package level you’re approved for (Level 1 to Level 4), services can include:

Home Care Package services

» Personal care (help with showering, dressing, grooming)

» Cleaning, laundry, and household help

» Meal preparation

» Transport to appointments or social activities

» Shopping assistance

» Nursing or allied health support (e.g., physiotherapy, podiatry)

» Help with medication and health monitoring

» Garden maintenance and home safety modifications

Tailored packages You can tailor your package to suit what matters most to you. Your provider will work with you to create a care plan that reflects your preferences and priorities. For a full list of services, visit: myagedcare.gov.au (scan QR code)

Live well at home.

Southern Cross Care (NSW & ACT) is a leading not-for-profit aged care provider that has been caring about people for more than 50 years. We support you to live happily and independently in your own home.

Our local experienced care managers guide you through the services available and create a flexible, individualised plan that helps you live life to the full.

If you’re aged 65 years and over, or Aboriginal & Torres Strait Islander aged 55 years and over, why not enquire about how home support services could assist you.

Our Home Care services include:

• Meal Assistance

• Transport

• Social Support & Activities

• Wellbeing

• Allied Health Support

• Assistive Technology

• Aids & Equipment

• Home Maintenance & Modifications

• Respite for Carers

• Personal Care

• Nursing Care

Costs of home care explained

While Home Care Packages are subsidised by the Australian Government, you may still be asked to contribute toward the cost of your care depending on your financial situation. There are three types of fees you might pay:

Basic daily fee

Up to $13.14/day for Level 4 packages (as at March 2025). Not always charged.

Income-tested care fee

If your income is above a certain threshold, Services Australia will calculate what you need to contribute.

Additional fees

For extra services outside the package funding (e.g., higher-end equipment or private services).

Check your contribution estimate

Importantly, there are annual and lifetime caps on the income-tested care fee to protect you from high out-of-pocket costs. If you’re a full pensioner, you typically won’t be asked to pay this fee. Learn more or check your contribution estimate at myagedcare.gov.au

Note: At the time of printing, the estimated time frame for the Support at Home program to replace the Home Care Packages Program is November 2025. This new program aims to streamline in-home aged care services, providing better access to support, equipment, and home modifications.

For more information on Support at Home, visit: myagedcare.gov.au (scan QR code)

Important Update:

From 1 November 2025, the Home Care Packages Program will be replaced by the Support at Home program. If you are reading this after that date, fees, contributions, and services may differ from what is outlined here.

Scan the QR code or visit agedcareguide.com.au/fees for the latest updates.

Finding and choosing a home care provider

•

Check for waitlists

Some providers may be able to start straight away, while others could have a delay – it’s worth asking early.

Ask questions

Speak directly with providers about your care needs, how flexible their services are, and what fees may apply. 4

Choose go with who feels right

A good provider will take the time to understand your goals, listen to what’s important to you, and build a care plan around your lifestyle.

Home care checklist: What to do when you need help at home

Use this checklist to guide you through the key steps in accessing home care — from applying for a package to choosing the right provider.

Checklist

1 Understand your needs

2 Get assessed

3 Understand the costs

4 Compare and choose a provider

Ask about:

q Think about the support you need (e.g. personal care, help with cleaning, transport)

q Consider how often you need support (daily, weekly, short-term or ongoing)

q Call My Aged Care on 1800 200 422 or apply for an assessment online

q Book a free in-home assessment with the Aged Care Assessment Team (ACAT)

q Prepare by writing down your needs, current health, and home environment

q Learn about government subsidies through My Aged Care

q Find out if you’ll need to pay an income-tested care fee

q Ask about basic daily fees and any additional service fees

q Use trusted tools like agedcareguide.com.au/compare to review providers near you

q Check reviews, availability, service options, and pricing

q Call or meet with at least 1–3 providers to compare

q How care plans are tailored to your goals

q Who will be providing care (same person each time?)

q Cancellation policies, minimum hours, and flexibility

q How they handle feedback or complaints

5 Sign your agreement

6 Review your services regularly

q Review the Home Care Agreement carefully before signing

q Make sure your Care Plan reflects your priorities and needs

q Understand how your funding will be spent and if any unspent funds will carry over

q Schedule a regular care plan review (at least once a year or when your needs change)

q Speak up if something isn’t working – your provider should adapt with you

q Reassess with ACAT if your needs increase and you may need to move to a higher package level

My Aged Care Aged Care Guide

Helpful contacts 1800 200 422

Need help comparing aged care options?

Compare providers: agedcareguide.com.au/compare

Looking for a provider who puts you first?

Care Connect is here to make life easier for you or your loved one, helping you live the life you love.

For care, not profit. Every dollar goes back into improving your care

Trusted for 30 years - supporting over 85,000 clients

Dedicated, local Care Partners – delivering and monitoring tailored care plans

Experts in Home Care – from everyday help through to complex care

Let us take care of the details so you can focus on what matters most. Contact our friendly team today!

Care you can count on

For over 135 years, Calvary has been a trusted provider of compassionate, high-quality care to communities across Australia. From hospital stays to home support, retirement living to aged care, we’re here for you at every stage of life.

Our Services

Hospitals

Comprehensive care with a focus on holistic, person-centred care.

Home Care

Reliable support to help you stay safe and independent at home.

Retirement Living

Low-maintenance, connected living with help when you need it.

Respite & Residential Aged Care

Supportive communities with tailored 24/7 care, whether it’s permanent or short-term respite.

Caring for ageing parents? Don’t forget to care for yourself

Caring for ageing parents is one of the most meaningful things you can do – but let’s be honest, it can also be exhausting. The physical demands, the emotional toll, the guilt of not doing “enough” – it all adds up.

If you’re in this role, you’re not alone. And while your focus is on your loved one, it’s just as important to look after yourself –emotionally and physically.

Start with the heart

Let yourself feel. It’s okay to be overwhelmed, frustrated, or sad. Talk to someone – a friend, a counsellor, another carer. You don’t need to carry this all on your own.

Consider writing a diary or even taking a quiet moment each day to breathe and centre yourself. These small acts of self-kindness can go a long way.

Keep moving, stay strong

Even a 20-minute walk can clear your head. Stretch while the kettle boils. Choose food that fuels you. You don’t need a gym – just small, steady steps to keep your body going as strong as your heart. And sleep. Please don’t trade it away. Without rest, everything feels harder.

How to apply for Carer Allowance and Carer Payment

Carer Allowance

A supplementary payment if you care for someone who needs daily support.

Help is closer than you think

You don’t have to do this alone. Here are some services in NSW and ACT that support family carers like you:

Carer Gateway 1800 422 737 carergateway.gov.au

Free counselling, coaching, respite and peer support.

Carers NSW (02) 9280 4744 carersnsw.org.au

Education, advocacy, carer support groups.

Dementia Australia 1800 100 500 dementia.org.au

Support and advice for carers of people living with dementia

Carer Payment

Support for those providing constant care to someone with a disability, medical condition, or an adult who’s frail aged.

Aged Care Guide

Visit agedcareguide. com.au for resources, articles, and information about key services.

Transport options for seniors: Getting around NSW and ACT

Getting from A to B shouldn’t be a barrier to living well. In New South Wales and ACT, seniors have access to a range of transport options that support independence, connection, and care – whether you live in the city or a regional town.

Gold Opal card

Seniors can travel all day for just $2.50 on trains, buses, ferries, light rail and metro across Sydney, the Blue Mountains, Hunter, Central Coast and Illawarra.

Apply for a Gold Senior/Pensioner Opal card at transportnsw.info

Community transport services

For those with limited access to public transport, community transport offers door-to-door services for medical appointments, shopping, and social activities. These services are especially beneficial in regional areas and are tailored to meet individual mobility needs.

Eligibility Generally available to seniors aged 65+ (or 50+ for Aboriginal and Torres Strait Islander people) who have limited transport options.

Booking Contact My Aged Care for an eligibility assessment and referral to a local community transport provider.

Regional travel support

In regional NSW, seniors can access discounted fares via Country Pensioner Excursion tickets, and eligible pensioners can also receive up to four free travel vouchers each year on NSW TrainLink services.

Apply for Country Pensioner Excursion tickets transportnsw. info/regional-travel/ regional-offers

(scan QR code)

Ride-sharing services

Families can also book ride-sharing services like Uber on behalf of seniors. Uber offers options such as Uber Assist, designed to provide additional support for riders who may need it. These services can be a convenient alternative, especially in areas where traditional transport options are limited.

Taxi Transport Subsidy Scheme (TTSS)

Seniors with severe and permanent disabilities that prevent them from using public transport may be eligible for the TTSS, which covers up to 50% of taxi fares, up to a maximum subsidy of $60 per trip.

Scan QR code or access online: transportnsw.info/ taxi-transport-subsidy-scheme

Eligibility Must be a permanent resident of NSW with a qualifying disability

Application

Complete the TTSS application form, have it certified by a medical practitioner, and submit it online or by mail.

Forms can be downloaded from the Transport for NSW website or requested by calling the number below.

Scan QR code or access online: transport.nsw.gov.au/ projects/programs/ point-to-point-transport/ taxi-transport-subsidy-scheme

Contact Transport for NSW 131 500

How to compare home care providers after you’ve been assigned a package

So, you’ve been approved for a Home Care Package – now what?

The next step is to choose a provider to manage your funds and deliver the services you need to stay safe and independent at home. But not all providers are created equal, and their fees, flexibility and service models can vary widely.

Here’s what to look out for – and what’s considered standard vs optional when it comes to costs

1. Match services to your needs

Start by identifying what support you need – personal care, help around the house, nursing, transport, or social outings. Some providers are better suited to complex care, while others shine when it comes to companionship and wellness.

Tip: Ask how they’ll tailor services to your care plan and if they’re able to adapt as your needs change.

Fee Type

Care management fee

Package management fee

Hourly rates

Exit fees

Set-up or onboarding fee

Top-up or private fees

What’s Normal

2. Understand the fees: What’s normal vs optional?

While your package is subsidised by the government, providers still charge various administration and service fees. Here’s a breakdown of what’s typically charged and where you may find providers offering lower cost or no-fee alternatives.

Visit: the My Aged Care Provider Comparison Tool at myagedcare.gov.au or see the Department of Health’s Pricing Schedule for a national view of fees.

Usually 15–20% of your package. Covers coordination and oversight of your care.

Typically 10–15% of your package. Pays for admin and financial reporting.

Ranges from $55–$75/hr for personal care, cleaning, nursing, etc.

What Some Providers Do

Some charge lower or bundle it with services.

Some providers cap it, or waive entirely.

Rates vary – always ask for a price list.

Up to $500, though many no longer charge this. Many have scrapped this fee altogether.

Often charged as a one-off cost to start services. Some waive this to attract new clients.

Optional if you need services beyond your package allocation.

Can offer flexible private-pay options.

Tip: Look beyond percentages. Ask providers how much of your actual package funding will go toward direct care hours after all fees are deducted.

3. Look for flexibility

Can you choose your own support worker? Are they happy to use your preferred physiotherapist or cleaner? Providers who offer flexibility and control often deliver a more personalised experience.

4. Check for cultural fit & reputation

Ask friends or family for recommendations, read online reviews, and speak with providers about your cultural or language preferences. A good provider will take time to listen and tailor your care plan.

5. It’s OK to change providers

You’re not locked in. If your provider isn’t the right fit, you can switch. Your unspent funds move with you – and a new provider can support you with the transition.

Ready to compare?

Visit agedcareguide.com.au/compare to compare home care providers in your area. Filter by services, fees, reviews, and location to find one that meets your needs and budget.

A bit of research now can help you get the most from your Home Care Package – and the most out of life at home.

Need help comparing aged care options?

Home Care with Heart & Expertise

At Better Connected Community Services we empower you to live independently by customising your Support at Home Program, designed around your needs. Get expert care, home help, and companionship from a team that truly cares. Our compassionate team offers tailored support, including personal care, home maintenance, cleaning, transportation and companionship — ensuring you feel safe, comfortable, and connected.

Technology and tools to help you stay home longer.

A guide to home safety & modifications for older people

Home safety and smart modifications are important considerations to remain independent for longer.

As we age, our homes should continue to be a place of comfort, not risk. But everyday activities – like getting in and out of the shower, climbing stairs, or simply reaching up into a cupboard – can become more difficult and potentially dangerous over time. That’s why home safety and smart modifications are important considerations to remain independent for longer.

Common home hazards

Even the most familiar home can present safety risks. Here are some of the most common concerns:

» Slippery floors, especially in bathrooms or kitchens

» Poor lighting, which increases the risk of tripping or falls

» Steps or uneven surfaces at entrances or within rooms

» Cluttered spaces that limit movement or access to mobility aids

» Hard-to-reach storage that requires bending or stretching

» Bathrooms without rails or seating, which can become high-risk zones

A professional home safety assessment can help identify which modifications may reduce these risks and support your mobility and wellbeing.

Types of home modifications

Home modifications can range from basic equipment to major structural changes, depending on the needs of the individual.

Simple modifications

» Grab rails in bathrooms, toilets, or along hallways

» Non-slip flooring or floor mats

» Shower chairs, hand-held shower heads

» Lever-style door handles and tap turners

» Ramps or threshold wedges for easier entry

Complex modifications

» Bathroom renovations (e.g. walk-in showers, raised toilets)

» Stair lifts or platform lifts

» Kitchen redesign for accessibility

» Widened doorways for mobility equipment These changes don’t just support safety –they promote independence and dignity.

A guide to home safety & modifications for older people

Cont’d

What

funding is available?

The Australian Government offers financial support for eligible seniors through several programs:

1. Commonwealth Home Support Programme (CHSP)

» For older people needing entry-level support to remain at home

» Geat2GO initiative provides up to $2,500 per year for essential home modifications and assistive technology

» Covers equipment such as handrails, ramps, mobility aids, and bathroom modifications

» Requires a My Aged Care assessment (call 1800 200 422)

2. Home Care Packages (HCP)

» For older people with more complex needs

» Home modifications can be included as part of your care plan, based on safety, mobility, and clinical recommendations

» Must be arranged through your approved provider

3. Department of Veterans’ Affairs (DVA)

» Through the Rehabilitation Appliances Program (RAP), eligible veterans can access home modifications and medical equipment

» Requires clinical assessment and approval

4. National Disability Insurance Scheme (NDIS)

» For Australians under 65 living with disability

» Funding available for home modifications related to functional needs

5. Local councils and state-based schemes

» Some NSW and ACT councils offer small grants or rebates for safety equipment (e.g., smoke alarms, rails)

» EnableNSW may assist with equipment for medical treatment or mobility

How to get started

q Get Assessed

» Contact My Aged Care for a home support assessment

» For veterans, speak to your GP or healthcare provider

q Consult an Occupational Therapist (OT)

» OTs recommend modifications tailored to your abilities and home layout

q Choose Trusted Providers

» Work with licensed builders or modification specialists familiar with accessible design

» Ask if they have experience delivering CHSP/HCP-funded services

q Stay Proactive

» Don’t wait until after a fall or hospital stay – early modifications can prevent incidents and preserve independence

Cont’d

Extraordinary people

Extraordinary places

We believe that every Australian elder is extraordinary, that’s why for over 40 years, Arcare has created extraordinary aged care communities with stunning architecture, beautiful suites, and spacious courtyards. Beyond the surroundings, we provide the highest level of aged care that’s centred on trust, quality, and open communication.

Aranda • Belmont • Glenhaven • Kanwal • Lisarow • Mollymook • Oatlands • Warners Bay • Warriewood

Smart assistants & voice-controlled devices

For many older people wanting to stay safe, connected, and independent at home, today’s smart technology offers more support than ever before.

From voice-activated assistants to motion sensors and health trackers, these tools are reshaping how we care – offering practical help with daily routines, early warning for health concerns, and peace of mind for families.

Voice-controlled support

These help with daily tasks, communication, and emergency prompts:

» Google Nest Hub / Google Home

» Amazon Echo / Alexa

» Apple HomePod with Siri

Benefits:

» Voice-activated calls or reminders for medication, hydration and appointments

» Integration with other smart home devices

» Can be set to check in with family (e.g., “Alexa, call my daughter”)

Security & surveillance cameras

These help detect unusual activity, intruders, or monitor wellbeing:

External cameras

(e.g. Ring, Arlo, Google Nest Cam):

» Motion alerts for unusual movement around doors or driveways

» Two-way audio for communication

» Cloud or app-based monitoring by family

Internal cameras:

» Can be useful in shared areas like kitchens or hallways (with informed consent)

» In dementia care, used cautiously to monitor agitation or wandering

Ethical Note: Always consider dignity, privacy, and legal guardianship. Consent is key unless covered under substituted decision-making frameworks.

Activity & movement sensors

These track daily patterns, sending alerts for concerning changes (e.g., no bathroom visits overnight):

» Bed exit alarms (detect when a person leaves the bed and doesn’t return)

» Motion sensors in hallways, kitchen, or bathrooms

» Door sensors (e.g. wandering alerts if someone exits at night)

Cognitive & behavioural monitoring tools

Emerging technologies that monitor behavioural changes linked to cognitive decline:

» AI-powered home sensors: detect changes in routines (e.g. eating, sleeping)

» Smart pill dispensers: log and alert when medications are missed

Health monitoring devices

Used to track and alert carers to changes in health:

» Smartwatches with heart rate, blood oxygen, or fall detection (e.g. Apple Watch, Fitbit, Samsung Galaxy Watch)

» Blood pressure cuffs and glucose monitors that sync to caregiver apps

» Emergency pendants with vital sign tracking

For people living with dementia:

» Wander management systems (e.g., wearable GPS trackers with geo-fencing)

» Smart locks with caregiver-controlled access

» Voice reminders: automated voice cues throughout the home (“It’s time to eat”)

» Interactive robotic comfort pet: Designed to provide emotional support and companionship for older adults

Other assistive tech:

» Automatic lights (triggered by motion to prevent falls at night)

» Smart plugs: remotely control or schedule appliances

» Leak and smoke detectors: send alerts to family/caregivers

The right tech = confidence to live independently

With the right mix of tools and thoughtful setup, smart technology can support independence, safety, and a stronger connection to loved ones.

Moving into care is about more than a place to live – it’s about support, dignity and peace of mind.

Preparing for the next chapter: A guide for families and older Australians

What you’ll find in this section:

1 The emotional journey

» Coming to terms with change, loss, and new beginnings

» Supporting autonomy, identity and dignity when moving into care

» Advance Care Planning: Making your values known and respected

2 Practical realities & speaking up when it matters

» What daily life in aged care looks like

» Food, dining, and activity options

» How concerns and complaints are managed

Entering aged care is a significant life transition – one that can bring mixed emotions, big decisions, and important conversations. Whether you’re considering residential care for yourself or a loved one, this section is here to support you with clarity, empathy, and practical guidance.

Like any major life event – a new job, a new home, or retirement – this move is also a time to pause, reflect, and plan. From reviewing your legal arrangements to talking about care preferences, it’s about ensuring the next chapter is one of comfort, dignity, and choice.

We know it’s not always easy. Change rarely is. But with the right information and support, it can be a step toward greater peace of mind – for everyone involved.

» Ways to speak up or advocate for a loved one

3 Legal and life planning

» Getting your affairs in order (without being overwhelmed)

» Understanding wills, power of attorney & enduring guardianship

» Protecting your health and financial wishes for the future

4 Forward planning with purpose

» Yes, this includes funerals – but it’s not about endings

» Learn how to honour a life well lived and support those left behind

» Featuring expert guidance and trusted services

Transitions into aged care: “Am

I doing the right thing?”

1 Navigating the emotional transition into aged care – for families and their loved ones

Moving into aged care is never just a logistical decision. For many families, it is a decision wrapped in years of caregiving, emotional highs and lows, and the quiet heartbreak of watching someone you love need more support than you can give.

This transition often marks a shift in roles, routines, and relationships – and for both the older person and their family – it can feel like a major life loss before it begins to feel like a new beginning.

2 From the family carer’s perspective

If you’re helping your parent or partner move into aged care, chances are you’ve spent countless hours worrying, researching, and caring for them at home. When the move finally happens, even when it’s the right call, the emotional weight can be overwhelming.

You may experience:

» Guilt – “Should I have tried harder?” “Could we have kept them home a bit longer?”

» Relief – followed by shame for feeling that way

» Grief – a sense of loss for what life used to be

» Stress and fatigue – from juggling family, finances, logistics, and decisions

» Disconnection – from a role that once defined your daily life These feelings are deeply human. Loving someone doesn’t mean doing everything alone – it means doing what’s best for their care, even when it’s hard.

3 From the older person’s perspective

For the person moving into care, the emotional toll can be quiet but profound. It can feel like a loss of control. A shift from home to facility. From being independent to being “looked after.”

Even when care is excellent, the transition can challenge a person’s identity and sense of purpose.

Common emotional responses include:

» Grief – for their home, their freedom, even their former self

» Fear – of what this next stage holds

» Loneliness – surrounded by strangers, routines, and rules

» Loss of autonomy – meals at set times, limited say in daily decisions

» A quiet sadness – the unspoken realisation that this might be their final move

4 Self-determination, even in care

Psychologists refer to Self-Determination Theory, which says people thrive when three basic needs are met:

» Autonomy – the ability to make choices

» Competence – the ability to do things that matter

» Relatedness – feeling connected to others

A move into care can challenge all three. But with the right support, these needs don’t have to disappear – they just need to be reimagined

Beyond Polio: Uncovering

Wondering about the lasting effects of polio on your loved ones? Here are the realities of post-polio conditions in Australia.

COMPLEX FATIGUE

SLEEP DIFFICULTY

MIXED WEAKNESS

BREATHING PROBLEMS

COMPLEX PAIN

DIFFICULTY STAYING WARM

Even if their childhood polio was mild (flu-like with no paralysis), they are still at risk for developing PPS. Watch for changes in their mobility or their energy levels that may indicate new challenges.

Managing PPS symptoms and ability changes can be difficult. Open, supportive conversations with your loved ones about post-polio can be empowering - it can help them to adjust and to plan for the future.

Take some time to learn about post-polio. Encourage your loved ones to share their experiences and let them know they have your support.

Many locally born and immigrant Australian residents who had polio in the past are now experiencing Post-Polio Syndrome (PPS). This condition shows up decades later as: Answers and Resources Community: www.polioaustralia.org.au Clinical: www.poliohealth.org.au

contact@polioaustralia.org.au +61 3 9016 7678

PPS is a chronic and progressive health condition best addressed by a multidisciplinary care team.

5 How to support a dignified, meaningful transition

Whether you’re a family member or a care worker, small things can make a huge difference in preserving a person’s identity, dignity, and wellbeing during this vulnerable transition.

» Involve them in decisions – Let them choose the facility, help pack, pick their bedding or photos for the room. Small choices are powerful.

» Preserve routines – Morning tea at 10am? A daily walk at 4? These rituals can anchor a person in unfamiliar surroundings.

» Celebrate their independence –Encourage them to speak up, move freely, participate in activities, and set their own pace.

» Be present, but not overbearing –Regular visits, shared meals, or phone calls help maintain connection – but also allow space to adapt.

» Name the emotions – Grief, fear, anger, guilt – they’re all valid. Normalising these feelings helps everyone process them more gently.

6 A new chapter, with compassion

This may be a new chapter – but it doesn’t have to be a loss of self. With empathy, honesty, and support, families and older people can navigate this transition together, not as the end of something, but the beginning of a different kind of care. One still rooted in love, dignity, and connection.

Support services

For placement help or support, visit agedcareguide.com.au (Scan QR code)

Need help comparing aged care options?

1300 186 688

Call us, we'll help you find the right aged care or home care provider.

1300 796 836

MyCarePath can help you find current vacancies and compare aged care providers.

Talk with us to find out more.

Scan the QR code or call us on:

1300 796 836

Grieving before they’re gone

1 Understanding the silent grief of dementia

When someone you love is diagnosed with dementia, the grief often begins long before the final goodbye. It’s a quiet, confusing kind of mourning – because they’re still here, but slowly slipping away. This experience, sometimes called “ambiguous loss” or “anticipatory grief”, affects many families and carers. It can be difficult to name, harder to explain, and even harder to process – because the person you love is still alive, yet no longer the version you once knew.

2 What does this grief feel like?

Grieving someone with dementia often comes in waves. It can begin with the diagnosis, swell as memories fade, and continue as personalities shift and daily conversations become harder.

You may grieve:

» The loss of shared memories or conversations.

» Their former personality or sense of humour.

» Their independence and decisionmaking.

» Your own role in the relationship (partner, child, friend, carer).

And this grief often carries guilt: “How can I grieve someone who is still alive?” or “I should be grateful they’re still here.”

3 The Science of “ambiguous loss”

Coined by Dr Pauline Boss, ambiguous loss refers to the type of loss that occurs without closure or certainty. Dementia fits this definition painfully well – the person is physically present, but psychologically altered. Unlike other kinds of loss, this one offers no clear endpoint, no ritual, no social permission to grieve.

Research shows that carers of people with dementia often experience:

» Higher rates of prolonged or complicated grief.

» Increased emotional exhaustion and burnout.

» Feelings of isolation, especially when friends don’t understand the slow, living loss.

Understanding that what you’re feeling is grief – real, valid grief – can be the first step toward healing.

The stages of grief – when goodbye takes years

The five stages of grief – originally outlined by Elisabeth Kübler-Ross – don’t always follow a straight line, especially with dementia. But they can still help make sense of what you may be feeling:

1. Denial – “Maybe it’s just forgetfulness.”

2. Anger – “This isn’t fair. They don’t deserve this.”

3. Bargaining – “If I just try harder to connect, maybe they’ll come back.”

4. Depression – “I miss them. And they’re right in front of me.”

5. Acceptance – “They are still here in new ways. I can love them differently now.” You might cycle through these stages again and again. That’s normal.

5 Ways to cope with living grief

» Acknowledge the grief – It’s real, and it deserves your compassion.

» Seek support – Counselling, carer groups, or online forums can offer relief.

» Create new moments – Focus on connection, even when words are few.

» Celebrate small wins – A smile, a laugh, a moment of clarity.

» Take breaks without guilt – You can love deeply and still need space.

Support services

They are still here – and so are you

Grieving someone with dementia is complex and lasting. It’s okay to feel heartbroken, tired, and grateful all at once. What matters most is that they feel loved — and that you care for yourself, too.

For carer support services and dementia advice, call the National Dementia Helpline or visit dementia.org.au (scan QR code)

National Dementia Helpline

Talking about ageing, changing needs, and care – with compassion and courage.

Conversations about ageing or shifting independence can feel overwhelming. But avoiding them can lead to confusion, missed opportunities, and unspoken wishes. Whether you’re a partner, child, or the older person yourself, gently weaving these talks into daily life can build shared understanding and peace of mind.

1 Tips to approach the conversation:

» Choose the right moment – quiet and comfortable helps

» Lead with love – “I want us to plan together”

» Be specific – “After the fall, I’ve thought more about support”

» Listen with patience and openness

These conversations are about dignity — and they can strengthen connection.

Let’s talk about the inevitable – gently:

Talking about death won’t make it happen – but silence can prevent us from honouring wishes or preparing well.

These talks are about showing up for one another.

3 Why it’s worth it:

» Reduces fear and confusion

» Respects emotional, cultural, or spiritual needs

» Lightens the load on loved ones

Just starting the conversation matters.

Forward planning with purpose

Forward planning means your wishes are clear – and your loved ones are supported.

Legacy, funeral planning & honouring a life

Talking about death isn’t easy – but planning ahead can ease the burden for everyone. It’s not just about logistics or legalities. It’s about honouring a life well lived and making sure that, when the time comes, things are carried out with care and clarity.

Why planning matters

Just as we plan for a birth or a wedding, planning for end-of-life helps loved ones feel more prepared and less overwhelmed. Whether it’s choosing between a burial or cremation, deciding on music or readings, or documenting preferences for a memorial, having these conversations early ensures wishes are respected.

A personal legacy

Legacy is more than just paperwork – it’s about stories, values and memories. Many people choose to leave a personal mark: writing letters to loved ones, recording a short video, creating a memory book or nominating a cause for donations in their name. These are simple but meaningful ways to leave behind something lasting.

Funeral planning basics

You don’t need to know all the answers, but a few early decisions can make a big difference. Consider:

» Appointing someone to manage your funeral arrangements.

» Pre-selecting a funeral director or service.

» Documenting music, poems, or religious/ cultural preferences.

» Noting if you’d prefer a smaller private ceremony or public celebration.

Prepaid funeral plans are also an option, offering financial and emotional relief for families later.

Support when it’s needed

For those supporting a loved one through this process, grief can begin long before the final goodbye. Take time to talk, listen and ask what’s important to them. When the time comes, having a plan already in place allows families to focus on what matters most – being there for each other.

Preparing for the end doesn’t mean giving up –it means showing up, with love and intention.

Planning ahead: Advance Care Planning (ACP)

Making sure your voice is heard, even if you can’t speak for yourself

Advance Care Planning is all about making your healthcare wishes known before you’re ever in a situation where you can’t make decisions yourself – such as during a serious illness or after a medical emergency.

It gives you the opportunity to say what matters to you, and it gives your loved ones peace of mind knowing they’re doing what you would want.

What is an Advance Care Directive?

An Advance Care Directive (ACD) is the legal document you complete as part of your planning. It outlines:

» The types of treatment you would or wouldn’t want (like life support, CPR, or feeding tubes).

» Your preferences for comfort and care (such as pain relief, staying at home, or cultural/religious wishes).

» Who you want to make decisions for you if you’re unable to.

Do I need one?

You don’t have to have one, but it’s strongly encouraged – especially if:

» You’re moving into aged care.

» You’re managing a long-term illness or dementia.

» You simply want to stay in control of your future healthcare.

Aged care homes will usually ask about this when you move in. While it’s not required by law, it helps staff deliver care that respects your values and choices.

How do I get one?

You can start the process by:

» Talking to your doctor or aged care provider.

» Visiting advancecareplanning.org.au to download forms for your state or territory.

» Appointing a trusted person to act on your behalf (often called a substitute decisionmaker or enduring guardian).

Things to include in your plan:

» “If I can’t recognise my family, I want comfort care only.”

» “I would want every medical treatment if there’s a chance of recovery.”

» “I’d like music or prayer during my care.”

» “I do not want to be transferred to hospital unless necessary.”

Advance Care Planning helps you stay in charge of your care – even when life doesn’t go to plan. It’s not just about preparing for the end – it’s about protecting your values and giving your loved ones confidence in doing what’s right for you.

Advance Care Planning Services

For more information, visit advancecareplanning.org.au (Scan QR code)

Funerals: a thoughtful approach to planning ahead

Why pre-planning matters

Choosing a funeral director early means your wishes, or those of your loved one, are respected and carried out without urgency. It also ensures key details - such as burial or cremation preferences, cultural or religious practices, and service arrangements - are documented and communicated in advance.

Choosing the right Funeral Director

Recommendations matter: Ask friends, family, aged care staff or your GP for referrals.

Services provided: Ask what’s includedtransport, paperwork, service coordination, viewing, or cultural rituals.

When moving into an aged care home, families are often asked whether a funeral director has been nominated. While it may feel confronting, having these details organised in advance can ease emotional and practical pressure when the time comes. Making decisions during a time of grief can be overwhelming - planning ahead gives families clarity, confidence, and peace of mind.

Communication & care: Choose someone who listens, explains clearly, and offers compassionate support.

Transparency on costs: Request a full itemised quote and clarify which services are optional.

Cultural & personal fit: Make sure they can honour spiritual, cultural or family preferences.

Use the directory - Aged Care Guide

What happens after a resident passes away?

When a resident passes away in an aged care home, the staff will contact the nominated next of kin and, if a funeral director has been selected, arrange for them to be notified. The home will typically assist with initial paperwork and provide time for family and friends to visit, say goodbye, and begin making arrangements.

Standing by NSW families with care and respect

In New South Wales, Simplicity Funerals has been a steady and trusted presence for families seeking a meaningful yet affordable farewell.

Over the past five years, we’ve had the privilege of supporting more than 9,000 families with compassion and dignity.

Our team doesn’t just work in the community; we’re part of it. From offering a listening ear to being there in times of need, we’re driven by a genuine commitment to our loved ones. Each funeral is handled with care, and every life honoured with empathy, cultural sensitivity, and heartfelt support.

Here for you 24/7 55 locations across Australia

Decades of experience

Planning ahead: wills, powers of attorney & enduring guardianship

Protecting your choices, values and future wellbeing

As we age, having the right legal documents in place helps ensure your wishes are followed – and it takes pressure off your loved ones during difficult times.

There are two main areas to plan for:

» Your money and property

» Your healthcare and lifestyle decisions

Here’s a guide to the most important tools:

Enduring power of attorney (financial)

» What it does: Lets you appoint someone you trust to manage your money and property – such as paying bills, accessing bank accounts, or selling assets if needed.

» When it takes effect: You choose. It can start immediately or only if you lose capacity.

» Why it matters: Without this, no one –not even your partner – can legally access your finances unless they apply to the courts.

Enduring power of attorney (medical) (note: varies by state)

» What it does: Allows someone to make healthcare and medical treatment decisions on your behalf.

» Where it applies: Used in some states such as Victoria and Queensland. In NSW, this function is instead covered by the Enduring Guardian.

» Why it matters: Ensures someone who understands your values can make informed decisions if you’re unable to speak for yourself.

Enduring guardian (NSW)

» What it does: Appoints someone to make personal and lifestyle decisions for you such as where you live, what services you receive, and who can visit you.

» Includes: In NSW, this also includes medical treatment decisions – meaning you do not need a separate Medical EPOA.

» Why it matters: It gives your chosen person the legal power to advocate for your wellbeing and uphold your preferences.

What does an executor of a will do?

Understanding how this role differs from Powers of Attorney and Guardianship.

An executor is the person named in a will to carry out the wishes of someone after they have died. It’s a role that only begins after death, and it is different from the roles of Enduring Power of Attorney and Enduring Guardian, which apply while someone is still alive but may have lost capacity.

The Executor’s key responsibilities:

» Locate and secure the will

» Apply for probate, if required (a legal process confirming the will is valid)

» Arrange the funeral (if not already planned or prepaid)

» Notify banks, Centrelink, super funds, and other institutions

» Identify and value assets and debts

» Distribute the estate according to the will

» Manage tax returns and financial closures

» Deal with disputes or legal claims against the estate

It’s a job that can take months, sometimes over a year, depending on the complexity of the estate.

Executor vs. power of attorney / guardian: What’s the

Role When it applies What it covers

Executor After death

Enduring power of attorney While the person is alive (but lacks capacity)

Enduring guardian While the person is alive (but lacks capacity)

Who should you choose?

The executor should be someone:

» You trust to act responsibly

» Who is organised, willing, and emotionally prepared

» Ideally, not much older than you. Many people choose a family member, close friend, or solicitor. You can also appoint joint executors if needed.

Carries out the will, distributes estate, finalises legal/financial matters

Manages finances, banking, property decisions

Makes health and lifestyle decisions

Key things to know

» You can appoint different or the same people for each role

» These roles are legally binding and remain in effect if you lose capacity – unlike general powers of attorney.

» Rules vary by state, so check local requirements or speak to a solicitor.

» Make sure your appointed decision-makers know your wishes and have access to the documents when needed.

Putting these documents in place now protects your independence and peace of mind.

Understanding retirement living: How it works and what it costs

Retirement living is an increasingly popular option for older Australians who are ready to downsize, want more lifestyle, and less home maintenance - all while staying independent. But how does it actually work? And what does it cost?

What is retirement living?

Retirement villages are purpose – built communities for older people, offering private dwellings with access to communal facilities like gardens, clubhouses, or social activities. They’re designed for people who can live independently, but who want connection and support close by.

How do you enter a retirement village?

Moving into a retirement village is typically a private arrangement – not subsidised by the government. You’ll usually pay an entry contribution, which can vary widely depending on the village and location. While it might feel like buying a home, you’re usually entering into a lease or licence agreement rather than owning the property outright.

Care you can count on

Our Services

Hospitals

Comprehensive care with a focus on holistic, person-centred care.

Home Care

Reliable support to help you stay safe and independent at home.

Retirement Living

Low-maintenance, connected living with help when you need it.

Respite & Residential Aged Care

Supportive communities with tailored 24/7 care, whether it’s permanent or short-term respite.

Understanding retirement living: How it works and what it costs

Cont’d

For example, you might pay $450,000 to move into a two-bedroom unit in a retirement village. While living there, you’ll pay a weekly service fee – often around $550–$700 per month – to cover things like gardening, maintenance, security and communal facilities.

When you leave, the village operator will deduct an exit fee (also called a deferred management fee) from your original entry payment. This is commonly 30%–35% of your entry price, calculated over a set period (e.g. 10% per year over three years). In this case, if your original contribution was $450,000, you might receive around $292,500 back after a 35% exit fee is applied.

Every village has a different financial model, so it’s essential to read the contract carefully, ask questions, and seek advice before signing.

What if you need more help over time?

You don’t need to move out the moment you need extra support. Many people in retirement villages apply for a Home Care Package – a government-subsidised service that can bring help right to your door. Whether it’s cleaning, meals, transport or personal care, these services can help you stay in your unit and remain independent for longer.

A continuum of care

If you’re lucky, some modern villages now offer a continuum of care – meaning they include aged care homes on-site or nearby. This setup can make transitions smoother if your needs increase over time, keeping you close to your community and support networks.

Looking to explore your options?

Visit agedcareguide.com.au/compare to view and compare retirement living communities, aged care services and home care providers in one place.

Planning ahead today can help you stay in control tomorrow.

Aged Care Guide Compare (scan QR code)

Financial Planning you can trust

Achieve financial goals with confidence and clarity

Planning your financial future can feel complex and overwhelming. It is important for you to have access to sound financial advise that is comprehensive and customised to meet your individual needs. Our team at Armstrong Consultancy Services (ACS) specialises in providing expert financial planning advise that is tailored to your needs and circumstances.

Why choose us?

30 Years of Expertise: With a legacy spanning over three decades, ACS has been a Principal partner in helping individuals achieve their financial dreams. Our experience speaks volumes about our commitment to your financial well-being.

Customised Financial Planning: At ACS we recognise your financial journey is as unique as you are. We believe in partnering with you to customise strategies that align with your financial goals and create a roadmap that will lead you to secure your financial future. Our experience speaks volumes about our commitment to our client’s financial wellbeing. Clear Objectives, Tangible Results: ACS empowers you to be clear about your objectives and how they will be achieved. We work collaboratively to develop a financial strategy that aligns with your goals, ensuring you’re on the right track to a secure retirement.

Ready to take the first step towards planning for a better financial future?

Get in touch with our team at ACS.

Derek Armstrong Masters Financial Planning

02 8860 9160 derek@armstrongcs.com.au

Find aged care services and providers in your local area – with ease.

In-home care services

The following pages list approved in-home care service providers and the types of support they offer to help older Australians remain independent in their own homes. From government-funded options like CHSP and DVA programs to private care and specialist services, these tables outline what each provider offers at a glance.

For additional information or to confirm service availability in your area, contact providers directly using the contact details listed, or visit agedcareguide.com.au and search for them by name.

CHSP Funded Services

The Commonwealth Home Support Programme (CHSP) funds providers to deliver entry-level support that helps older people stay at home. Services may include domestic help, transport, nursing, home maintenance, and allied health. Providers must follow CHSP service guidelines to ensure appropriate care.

Private Funding Available

Private funding means paying for home care services directly, without government subsidies. It offers faster access, more provider choice, and flexibility – ideal for those not yet approved for funding, waiting for a package, or needing extra support beyond what’s included in their current plan.

DVA Services

The Department of Veterans’ Affairs (DVA) supports eligible veterans and their families with a range of in-home care services. These include Veterans’ Home Care (VHC) for basic support, Community Nursing for more complex needs, respite care, and household assistance – to help veterans remain independent at home.

VHC Services

Veterans’ Home Care (VHC), funded by DVA, provides basic in-home help for eligible veterans and dependents. Services include personal care, domestic help, garden and home maintenance, and respite. VHC is best suited for those needing low-level support –not complex or high-care services.

In-home Care Services

24/7

4092

A.C.T. Occupational Therapy 0422 760 092

Abigail Mamas Healthcare Services 0401 093 396

Activ8 Health Club

0487

Active Recovery 6162 1229

ActivOT

Adssi In-home Support HCPs

Adssi In-home Support

Adult Speech Pathology

228 868

578 478

913 346

Advance Diversity Services Help at Home Services 9136 4788

Adventist Senior Living Home Care Services 4977 0004

AHP Disability Services 1800 247 342

Albury Wodonga Health District

Nursing Service 6051 7408

Alexander Aguet 0414 933 672

All About Speech Pathology 0434 862 033

All Parental Care Australia 9520 2966

Allawah Lodge Aged Care Facility 6927 3521

allcare

1300 377 074

Alliance Community 1300 769 155

Alliance Community (NSW) 1300 769 155

Allied Life Partners

1300 867 927

Allied Therapy Services - Albury/Wodonga 5005 7096

Altaira 08 8344 6400

Alternative Answers 0414 608 341

Amazing ProCare - Hunter 4013 6164

Amazing ProCare - NSW Central Coast 4346 4080

Amazing ProCare - Tweed Head 07 5515 7905

Amigo Personal Care 0452 227 676

Amy McElveney Podiatry 8566 3555

Andrew Stewart - Hearing Connections 0411 757 622

Angel's Occupational Therapy Service 0422 889 414

Angela Green Podiatry 4396 3333

Angela Green Podiatry - Budgewoi 4396 3333

Angels Care Australia

Anglicare At Home Southern Region

Anglicare At Home Sydney Metro Region

264 357

111 278

Arubah Ability Support Services 4081 1828

Ascent Community Care

Ashlee Judd

Aspire & Grow Therapy Services

Note: 1. Nutrition; Mental health first aid

6778 3503

1300 364 243

1300 440 539

Unaccompanied

Note 1

In-home Care Services

Astley Pharmacy and Mobility

Athena Nursing Care

Attune Hearing (NSW, QLD, VIC, SA & WA) 1300 736 702

Aurora Healthcare - Hunter Nursing 4959 6711

Aurora Healthcare - Mayo Home Nursing 6539 0777

In-home Care Services

Bower

Braithwaite

Bright Diets

Bundaleer

Bungree Aboriginal Association HCPs

Byron Shire

Candia

Note: 1.

In-home Care Services

Co.As.It. (NSW)

COA Sydney Home Support Services

Coast Community Connections

Coastal Dietetics 0488 903 659

Coastlink 4321 1022

Communities@Work Seniors & Com'ty Transport

Community Care Options

Community Connect Transport

Community Gateway Kempsey

Community Gateway Nowra

6500

2000

657 473

Community Gateway Wollongong 1300 657 473

Community Options - CHSP 6295 8800

Community Services #1 6126 4700

Community Therapy

Complete Healthcare Connect

Concept Care

ConnectAbility Australia AC Services Senior Solutions

Continuity Care Australia

Cooma Challenge Home Support Services

CORE Community Services

Aged & Disability Care

Core Dynamics Pilates and Movement

1300 031 935

3472 5655

266 237

1000

012 273

2156

1500

0412 291 932

Country Podiatry 6765 2557

CPL Aged Care Services NSW

275 753

Cranbrook at Home 9458 9950

Create A Sense Of Place

Cronulla Nursing Services

Crowley Care

Crows Nest Centre

Cumberland City Council

Seniors & Disability Services

Cura Aged Care

Deaf Connect

Dementia & Aged Care Services

- Central Coast

Dementia & Aged Care Services

- Sthn Highlands

222 767

158 795

139 099

5122

9041

5620 3805

3892 8500

322 767

Developing UR Life 0487 829 752

Direct Care Australia

Dovida - Central Coast

Dovida - Hurstville & Bankstown

Dovida - Lower North Shore & Sydney North West

Note: 1. Home maintenance for CHSP only

122 730

3477

2900

7206

mods available

In-home Care Services

Services

Dovida - Mid North Coast 6583 9944

Dovida - Nepean & Blacktown 4722 2256

Dovida - Newcastle 4945 4316

Dovida - Ovens Murray 6000 1966

Dovida - Sutherland Shire 9526 2659

Dovida - Sydney Eastern Suburbs 1300 791 172

Dovida - Sydney Hornsby & Hills District 9980 2226

Dovida - Sydney Inner South West 9194 4146

Dovida - Sydney Inner West 9123 6997

Dovida - Sydney North Shore & Northern Beaches 9144 2322

Dovida - Wollongong 4295 6829

Drake Medox 1300 360 070

Dungog & District Neighbourcare 4992 3348

EACH Community Services 9744 8017

East Gosford Podiatry 4325 0600

Eben Care 0478 831 731

Elite Aged Care Home Services 0455 255 886

Elouera Home Support 0432 867 333

Embrace Ability 1300 255 155

Emma Steele Occupational Therapy Service 0438 159 916

Empower Healthcare 1300 043 578

Empowered Living Care 0479 116 391

Empowered Living Occupational Therapy 0401 885 679

EnableU 1300 240 076

EnableU Canterbury Bankstown NDIS, HC & Allied Health 1300 117 781

EnableU Central Coast NDIS, HC & Allied Health

EnableU Cessnock NDIS, HC & Allied Health

358 218

197 353

EnableU Macarthur NDIS, HC & Allied Health 1300 115 858

EnableU Melbourne NDIS, HC & Allied Health 1300 107 340

EnableU Mid North Coast NDIS, HC & Allied Health 1300 621 278

EnableU Newcastle NDIS, HC & Allied Health 1300 197 943

EnableU North Shore NDIS, HC & Allied Health 1300 358 717

EnableU Northern Melbourne NDIS, HC & Allied Health 1300 115 847

EnableU Parramatta NDIS, HC & Allied Health 1300 358 720

EnableU Port Stephens NDIS, HC & Allied Health 1300 621 281

In-home Care Services

EnableU Ryde NDIS, HC & Allied Health 1300 113 532

EnableU South East Melbourne NDIS, HC & Allied Health 1300 507 689

EnableU St George NDIS, HC & Allied Health 1300 358 722

EnableU Sutherland Shire NDIS, HC & Allied Health 1300 373 535

EnableU Sydney Eastern Suburbs NDIS, HC & Allied Health

EnableU Western Sydney NDIS, HC & Allied Health

Encara | Allied Health

Enrich Living Services ACT

Envisioning Life Supports

1300 118 077

1300 373 511

1300 761 965

1300 202 003

1300 323 399

Eremea 1300 118 880

Essential Care 4 Me

0439 606 748

Eurobodalla Meals on Wheels, Out & About 4474 4464

Everyday Mobility 4454 5454

Exercise Rehab 9728 9191

Extracare Home Service

Facilitate Occupational Therapy Services

4983 1322

1300 855 513

Feros Care/At-home Aged Care in NSW 1300 418 418

Find a Carer

First Call Nursing

Fleet Healthcare

Fly2Health Group

177 877

9600 6612

0477 888 600

0418 141 852

FOCUS Connect 4627 1188

Focus Connect Multicultural HCPs Program

1188

Foot Evolution Podiatry 9879 4930

Foot Feat Podiatry 0434 273 532

Forbes & District Meals On Wheels

Forbes Home & Community Care Centre

4204

4388

Friendly Transfers 0455 504 310

Fuel Your Life

GenPhysio

Get Picked Up

GHA@Home

Gilgai Aboriginal HCPs

Gilgandra Shire Council

Community Care Services

Glen Innes Severn Council Life Choices

Support Services

Quirndi

GoCo Tamworth

139 229

122 884

648 688

204 876

3825

8750

2240

1616

In-home Care Services

HammondCare Hammondville

HammondCare

HammondCare Home Care Central West/ Mudgee

HammondCare Home Care Coffs Harbour

HammondCare Home Care Far West 1800 826 166

HammondCare Home Care Hunter 1800 826 166

HammondCare Home Care Illawarra 1800 826 166

HammondCare Home Care Lismore 1800 826 166

HammondCare Home Care Merimbula 1800 826 166

HammondCare Home Care Northern Sydney 1800 826 166

HammondCare Home Care Picton 1800 826 166

HammondCare Home Care Port Macquarie 1800 826 166 ●

HammondCare Home Care Scone 1800 826 166

HammondCare Home Care Shoalhaven 1800 826 166

HammondCare Home Care South Coast 1800 826 166

HammondCare Home Care South East Sydney 1800 826 166

HammondCare Home Care South West and Inner West Sydney 1800 826 166

HammondCare Home Care Western Sydney 1800 826 166

HammondCare Horsley

776 112

HammondCare Miranda Mason Apts & Scarborough Cottages 1800 776 112

HammondCare North Turramurra

776 112

HammondCare Strathearn House 1800 776 112

HammondCare Wahroonga 1800 776 112

HammondCare Waratah 1800 776 112

HammondCare Woy Woy

Happy Living HCPs

HART Services

Hayee Group Services

HCA Home NSW

Healing Through Arts

Health On Hand

Help at Hand Support Services

Help at Home by Montefiore

Note: 1. ACT, South Coast & Southern Highlands NSW

776 112

911 728

422 111

748 060

9522

8699 8211

In-home Care Services

HenderCare (NSW & ACT)

764

HMC Multicultural Seniors

Holistic Lifestyle Services

414 848

Home Care Assistance Newcastle Hunter 4089 3000

Home Care Assistance Sydney City & East 9158 3880

Home Caring

875 377

Home Caring Shoalhaven 0459 965 236

Home Instead Gold Coast 07 5591 2444

Home Modification Solutions 9524 1100

Home Modifications Australia (MOD.A) 0412 921 221

Home Nursing Group 1300 698 693

Home Support Services (NSW) 1800 854 300

Home Sweet Home Care Services 1300 000 170

Homecare Australia 1300 769 620

HomeMade Support

1300 655 688

Humanware Australia 9686 2600

Hunter Community Services 4937 4555

I Hate Cooking

Ian Hainsworth

IC Care

iConnect Life

Illawarra Nutrition and Diet Therapy Service

526 477

359 283

2524

511 411

375 052

Jacqueline

In-home Care Services

Services

JewishCare (NSW)

Jim's Laundry Services 13 15 46

JNC Social Support Services 8570 1400

Jump Start Therapy Services 0410 309 638

Junee Community Centre Services 6924 2666

4070

Just Better Care NSW 1300 587 823

Kapital Care 6113 0692

Kate Cares 9387 6100

Kendra Boone 0417 423 804

KinCare ACT

KinCare NSW

733 510

KinCare Nursing NSW-ACT 1300 733 510

KinCare QLD

Kinder Caring Home Nursing

110 254

796 675

Kingdom Care 1300 012 875

Kirinari Transport Services

6041 2299

KNC Home Care Packages 9988 4966

Kogarah Community Services

Kwan Leung

Lawson Physiotherapy and Pilates

Leonie's Caring

Life Without Barriers NSW/ACT

9553 6506

7901 5876

4759 1485

1800 491 805

1800 792 359

Lifebridge Australia 1800 043 186

Lifepath Care Services

Lifetime Connect Aged Com'ty and Wellness

0432 457 083

Coffs Harbour 6652 9563

Lifetime Connect Aged Com'ty Wellness

Nambucca Valley

Like Family

LINC Home Support Services

Lite n' Easy

Little Blowhole Physio

Live it up with NurseWatch

LiveBetter NSW

Lusio

Masnad

Note: 1.

2522

545 332

5911

151 828

3344

In-home Care Services

My Family Physio

My Guardian

My Nurse

My Personal Carer

1547

7555

868 334

995 822

Myrtle Cottage 9426 3100

NAC Aged Care Home Support 6226 3799

National 360 NSW 9159 0100

Nationwide Care Plus 1300 818 156

Neighbours Cleaning 1300 136 995

New Age Community Services

860 848

Newcastle District Nursing Services 4953 8444

Newcastle Occupational Therapy Practice

0404 294 307

NextSense 1300 581 391

Nimbin Aged Care & Respite Services 6689 1709

Northern Settlement Services Multicultural AC Services 4969 3399

Nourish'd Meals 07 3132 3957

NovaCare Home Care Packages 1300 363 654

NSW Home Support Services 1300 770 118

Nth Degree Care

9983 9100

Nurse Next Door Home Care Services 1300 600 247

Nutrition Savvy 0414 839 395

Nutrition Savvy - Telehealth 0414 839 395

NVC

6598 5000

Ohana Physiotherapy 07 2140 8090

Omnicare Home Modifications & Maintenance Service

Omnicare, Meals Service Port Macquarie

1300 336 488

6584 1463

Optimum Intake Dietitians 0499 008 451

In-home Care Services

Orana Occupational Therapy 0437 862 385

ORS 1800 000 677

OSAN Ability Assist

OSAN Ability Assist - Queensland

799 941

OT2You 0408 030 344

Our Lady of Consolation Home Care Services 9832 4599

Ourcare Services In-home Care 6571 2300

Oxley Home Care 9986 2266

PAC ACT Home Care Services 1800 722 679

PAC Central Coast Home Care Services 1800 722 679

PAC Eastern Suburbs Home Care Services 1800 722 679

PAC Hunter Home Care Services 1800 722 679

PAC Illawarra Home Care Services 1800 722 679

PAC Inner West Home Care Services 1800 722 679

PAC New England Home Care Services 1800 722 679 ●

PAC Northern Sydney Home Care Services 1800 722 679 ●

PAC Southern Highlands Home Care Services 1800 722 679 ●

ParaMedical Health 1300 745 768

Patty Health and Care Support Services 08 7009 4495

PAWA Community Care HCPs 9716 0036 ●

Pearl Home Care - Canberra 0412 175 848

Pearl Home Care - Central West NSW 0414 256 117

Pearl Home Care - Greater Parramatta 6188 6333

Pearl Home Care - Illawarra and Nowra 4203 4196

Pearl Home Care - Liverpool-Wollondilly 4666 0574

Pearl Home Care - Murrumbidgee 6971 4242

Pearl Home Care - Newcastle and Hunter 8528 8183

Pearl Home Care - North Coast NSW 1300 901 800

Pearl Home Care - NSW Central Coast 4086 9856

Pearl Home Care - St George and Sutherland 0459 753 738

Pearl Home Care - Sydney Eastern Suburbs 0437 067 294

Pearl Home Care - Sydney Inner West 9153 7462

Pearl Home Care - Sydney North West 8606 3505

Pearl Home Care Sydney Nthn Beaches and Lower North Shore 8407 9169

Pearl Home Care - Sydney Outer West 8004 7137

People First Healthcare 03 9402 9533

Phoenix Community Project inc Head Office 9576 5045

Physio Inq 1300 731 733

PHYSIOTHERAPY FOCUS 9763 5015

Physiotherapy Professionals Parramatta 0479 080 800

Pinnacle Community Services Cootamundra 6942 7786

Pinnacle Community Services Leeton 6953 6660

Pinnacle Community Services Temora 6977 1326

Plena Healthcare 13 60 33

Podiatry@ Bangor 8544 0329

In-home Care Services

Port Stephens Veterans and Citizens

Aged Care

620 356

Premier Home Care 0451 816 788

Premium Aged & Community Services 1300 826 219

Prestige Inhome Care Sydney 9387 1039

ProCare Aged & Disability Services 1800 710 021

Programmed Care NSW & ACT 13 10 95

Progressive Speech Pathology 0413 051 899

Proveda 1300 002 262

Quantum Reading Learning Vision 1300 883 853

Radiance Hobart

Counselling & Self-Development 0409 191 342

RaiCare Health Specialist 0410 288 511

RCC Aged & Disability Support Services

0100

Rebound Health 9907 6023

Regal Care

Regal Health

Rehab Solutions

Remedy Healthcare

Residential Gardens Home

9252 4141

4555

9988

054 627

In-home Care Services

Rosewood Gardens Aged & Disability Care 03 9886 0005

Royal Rehab 9808 9222

Royal Rehab LifeWorks Petersham 1800 328 976

Royalty Scope Nursing Services 9538 2379

RSL LifeCare at Home Central Narrabeen 1300 853 146

RSL LifeCare at Home Central Tea Gardens, Dungog, Hawks Nest 1300 853 146

RSL LifeCare at Home North Casino, Kyogle, Lismore

RSL LifeCare at Home North Coffs Harbour, Urunga, Tamworth, Armidale

853 146

1300 853 146

RSL LifeCare at Home North Mullumbimby, Byron Bay, Ballina 1300 853 146

RSL LifeCare at Home North Tweed Heads, Gold Coast 1300 853 146

RSL LifeCare at Home South ACT, Queanbeyan & Yass

1300 853 146

RSL LifeCare at Home South Kandos 1300 853 146

RSL LifeCare at Home South Merimbula, Bega, Eden 1300 853 146

RSL LifeCare at Home South Wagga Wagga, Griffith, Gundagai, Narrandera

RSL LifeCare At Home Yamba

Rubies Nursing Private

Rubies Nursing Private Marsden Business Park

Rumbalara Positive

Ageing & Disability Services

Safety and

853 146

651 649

5822 2866

001 050

In-home Care Services

Snowy Monaro Regional Council Com'ty Support Services ComPacks

Snowy Monaro Regional Council Com'ty Support Services HCPs

663

1329

St Carthage's Community Care

St Luke's Care Home and Community Services 9356 0305

St Luke's Private Home Care 9356 0305

St Simeon Healthcare

St Vincent's Care Home Care East & West Sydney

St. Basil's In Home Care

Start Nursing Services

4010

703 346

9784 3280

8883 3207

Stryder Community Transport 9816 5000

Sue Mann Nursing & Community Care

Sunrise Supported Living

1300 241 300

Tuncurry HC Services 5528 5001

Support Space 0451 335 952

Sureway Health & Wellbeing

1300 787 392

Sydney Community Services Home Care Services 9427 6425

Sydney Multicultural Community Services

9663 3922

Sydney Physios and Allied Health 9620 9897

SydWest Multicultural Services Aged Care Services 9621 6633

Tablelands Community Support 6778 6450

Tania Hillman Nutrition & Dietetics 0412 558 918

Tender Loving Cuisine Australia 1800 801 200

Tenterfield Total Care 6736 4947

The Benevolent Society CHSP Home Support New England

The Benevolent Society CHSP Home Support Northern Sydney

The Benevolent Society CHSP Home Support Western Sydney

The Benevolent Society CHSP Home Support Sth Est Sydney

The Benevolent Society Com'ty Care Sth Wst Sydney/Sthn Highlands

The Benevolent Society HCPs

The Benevolent Society HCPs Estn Suburbs

The Benevolent Society HCPs

Hawkesbury/Blue Mountains

236 762

In-home Care Services

The Benevolent Society HCPs New England/Tamworth

The Benevolent Society HCPs Sthn Sydney/Inner Wst

The Benevolent Society Home Support Services Central West

Benevolent Society Home Support Services Far North Coast

The Benevolent Society Home Support Services Nepean/Blue Mtns/Hawkesbury

The Benevolent Society Northern Beaches Food Service

The Benevolent Society Private Home Care Services Sydney Metro

The Benevolent Society STRC Nepean

The Brainary

The CareSide

236 762

5229 2260

854 080

The Co-operative Life 9698 7194

The Cooperative Life 9698 7194

The Diabetes Kitchen

The Good Meal Co.

The INS Group

The Laundry Lady

798 908

155 255

6226

3556 7777

The Next Chapter Decluttering 0439 387 275

The Physio Movement Woolgoolga Yamba~NSW

Therapeutic Pillow International

Therapy Alliance Group

Therapy Pro

Three Strand Home Care Service

0237

8585 6685

661 945

004 414

380 121

Ulladulla Podiatry

UniOasis

Unique

0344

In-home Care Services

Vivir healthcare

Warrigal Albion Park Rail

Warrigal Calwell

Warrigal Home Services Queanbeyan

Warrigal Stirling

Warringah

Warrumbungle Community

In-home Care Services

Warrumbungle Community Care

Coonabarabran 6849 2200

Wendy's Home Care 4587 5999

Wenonah Lodge 6374 2088

Wesley Home Care Central Coast & Newcastle 4352 3880

Wesley Home Care Far North Coast 6588 1745

Wesley Home Care Illawarra 8522 2200

Wesley Home Care Inner West 9641 7088

Wesley Home Care Mid North Coast 6588 1705

Wesley Home Care

Nthn Sydney & Nthn Beaches 9263 5166

Wesley Home Care South East Sydney 8522 2200

Wesley Home Care South West Sydney 9641 7088

Wesley Home Care Western Sydney 8887 4977

Wesley Mission Home

Mods & Maintenance Service 9804 5266

Whiddon Easton Park 1300 738 388

Whiddon Grafton 1300 738 388

Whiddon Hornsby

Whiddon Kyogle

Whiddon Laurieton

Whiddon Maclean

Whiddon Moree

Whiddon Narrabri Jessie Hunt

Whiddon Redhead Community Care

Whiddon Tweed Heads Community Care

Whiddon Wingham

738 388

Wollongong Speech Pathology 0418 476 235

Woodport Aged Care Centre

111 227

Woodport Retirement Village 4365 9373

Woonona Physiotherapy & Sports Injury Clinic 4284 4432

Wyanga Aboriginal Aged Care Program 9319 7175

Yass Valley Aged Care 6226 2030

Your Aged Care at Home 8764 3669

Your Side Australia Aged Care Services

134 332

Zenn Ability 9053 7613

Shopping excluded

Mobility & assistive

Abbreviations

HC High Care

LC Low Care

AC Aged Care

ACAT Aged Care Assessment Team

ACF Aged Care Facility

Aged Care Service Aged Care Service(s)

Apts Apartments

Assoc Association

ATSI Aboriginal, Torres Strait Islander

Aust Australia(n)

CALD Culturally and Linguistically Diverse

CBC Centre Based Care

CC Community Care/Care Community

CDC Consumer Directed Care

CHSP Commonwealth Home Support Programme

Cncl Council

Cnr Corner

Com’ty Community

Coop Cooperative

Corp Corporation

CS Community Service(s)

Ct Court

Ctr Centre

D Divider

DAP Daily Accommodation Payment

DBMAS Dementia Behaviour Management Advisory Service

Dem Dementia

Dis Disability

Dist District

DRC Day Respite Centre

DTC Day Therapy Centre

DVA Department of Veterans’ Affairs

Estn Eastern

Fac Facility

Fmr Former

Gdns Gardens

HC or H/Care Home Care

HS or H/Serv Health Service(s)

HCC Home Care Community

HCP Home Care Package(s)

HCP 1 Home Care Package Level 1

HCP 2 Home Care Package Level 2

HCP 3 Home Care Package Level 3

HCP 4 Home Care Package Level 4

HCS Home Care Service(s)

HCSS Home & Carer Support Service(s)

HL Healthy Living

Hlth Health

Hosp Hospital

HSP/S Home Support Program/Service(s)

HSS Home Support Services(s)

IBC Inside Back Cover

IFC Inside Front Cover

IHC In Home Care

IL Independent Living

ILU Independent Living Unit(s)

Indep Independent IT Information Technology

LGA Local Government Area(s)

LGBTIQ+ Lesbian Gay Bisexual Transgender Intersex Queer

LHD Local Health District

Lwr Lower

Maint Maintenance

Mem Memorial Metro Metropolitan

MPHS Multi Purpose Health Service

MPS Multi Purpose Service

Mt Mount

NH or N/Home Nursing Home

N/hood Neighbourhood

NESB Non-English Speaking Background

NRAS National Rental Affordability Scheme

Nth(n North(ern)

NW North West

OBC Outside Back Cover

PAG Planned Activity Group(s) Pk Park

Prog Program(s) Pt Port Pnt Point

RAC Residential Aged Care

RAD Refundable Accommodation Deposit

RAS Regional Assessment Service

RC Residential Care

Reg Regional Res Residential

RLU Retirement Living Unit(s)

RV Retirement Village

SBRT Severe Behaviour Response Teams SE South East(ern)

Serv Service(s) SL Supported Living Soc Social

SRS Supported Residential Service

SSG Social Support Group(s)

Sth South Sthn Southern

STRC Short Term Restorative Care

Supp Support/Supported SW South West(ern)

Tce Terrace

TCP Transition Care Program(s)

VHC Veterans’ Home Care

Vlg Village

W/Centre Wellness Centre

Wstn Western

Home Care Packages

If you’ve been approved for a government-funded Home Care Package (HCP), you have the option to choose an approved provider to deliver the care and support you need at home. These services are designed to help you stay safe, comfortable, and independent in your own home for as long as possible. Some providers offer support in just one local area, while others may service a wider region – so it’s worth comparing what’s available near you.

How to use the following pages

On the following pages, you’ll find an alphabetical list of approved Home Care Package providers, organised by region to help make your search easier.

To simplify things further, each of the 10 regions has been broken down into local council districts. Use the maps and lists on pages 106 –107 as a quick reference to find your region and council group. For example, the Central Coast is grouped under Northern Sydney and colour-coded to match.

A simpler way to search

The directory is arranged in alphabetical order to help you find services quickly and easily. Each provider is listed with a contact phone number – so you can reach out directly and speak to someone without needing to go online.

Should you need more detailed information about any provider, visit agedcareguide.com.au and search for them by name.

Regional NSW Greater Sydney Metropolitan

Northen NSW

1. Armidale

2. Ballina

3. Bellingen

4. Byron

5. Cessnock

6. Clarence Valley

7. Coffs Harbour

8. Dungog

9. Glen Innes Severn

10. Gunnedah

11. Gwydir

12. Inverell

13. Kempsey

14. Kyogle

15. Lake Macquarie

16. Lismore

17. Liverpool Plains

18. Maitland

19. Mid-Coast

20. Moree Plains

21. Muswellbrook

22. Nambucca

23. Narrabri

24. Newcastle

25. Port Macquarie-Hastings

26. Port Stephens

27. Richmond Valley

28. Singleton

29. Tamworth

30. Tenterfield

31. Tweed

32. Upper Hunter

33. Uralla

34. Walcha

35. Bega Valley

36. Eurobodalla

37. Goulburn Mulwaree

38. Kiama

39. Queanbeyan–Palerang

40. Shellharbour

41. Shoalhaven

42. Snowy Monaro

43. Upper Lachlan

44. Wollongong

45. Yass Valley

Western NSW

46. Balranald

47. Bathurst

48. Blayney

49. Bogan

50. Bourke

51. Brewarrina

52. Broken Hill

53. Cabonne

54. Central Darling

55. Cobar

56. Coonamble

57. Cowra

58. Dubbo

59. Forbes

60. Gilgandra

61. Lachlan

62. Mid-Western

63. Narromine

64. Oberon

65. Orange

66. Parkes

67. Walgatt

68. Warren

69. Warrumbungle

70. Weddin

71. Wentworth

South Western NSW

72. Albury

73. Berrigan

74. Bland

75. Carrathool

76. Coolamon

77. Cootamundra-Gundagai

78. Edward River

79. Federation

80. Greater Hume

81. Griffith

82. Hay

83. Hilltops

84. Junee

85. Leeton

86. Lockhart

87. Murray River

88. Murrumbidgee

89. Narrandera

90. Snowy Valleys

91. Temora

92. Wagga Wagga

Western Sydney

93. Blacktown

94. Blue Mountains

95. Cumberland

96. Hawkesbury

97. Lithgow

98. Parramatta

99. Penrith

100. The Hills

South Western Sydney

101. Camden

102. Campbelltown

103. Fairfield

104. Liverpool

105. Wingecarribee

106. Wollondilly

South Eastern Sydney

107. Bayside

108. Georges River

109. Randwick

110. Sutherland

111. Waverley

112. Woollahra

Northern Sydney

113. Central Coast

114. Hornsby

115. Hunter’s Hill

116. Ku-ring-gai

117. Lane Cove

118. Mosman

119. North Sydney

120. Northern Beaches

121. Ryde

122. Willoughby

Inner Western Sydney

123. Burwood

124. Canada Bay

125. Canterbury-Bankstown

126. Inner West

127. Strathfield

128. Sydney

Home Care Packages: Greater Sydney Metropolitan

Inner Western Sydney

365 Care

✆ 1300 365 248

3Bridges Community HCPs

✆ 1300 327 434

Abel Tasman Community Care

✆ 9645 3388

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern Europe

ADS Care

✆ 8677 0093

Note: Chinese, Indian, Nepalese

Advance Diversity Services Help at Home Services

✆ 9136 4788

Note: Arabic, Chinese, European, Macedonian

Alliance Community (NSW)

✆ 1300 769 155

Anglicare At Home Sydney Metro Region

✆ 1300 111 278

Note: CALD

ANHF Home Care Services

✆ 9784 0868

Note: Chinese, Vietnamese

Ashlee Judd

✆ 1300 364 243

Athena Nursing Care

✆ 0416 439 554

Australian Chinese Community Association City Centre

✆ 9281 1377

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Northern Centre

✆ 9412 3488

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Western Centre

✆ 9687 8981

Note: Asian, CALD, LGBTIQ

Australian Unity Aboriginal Home Health Alleena & Warrambucca

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care Service -

Eastern Sydney

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service -

Inner South West

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service -

Inner West

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Services

✆ 1300 753 206

Partner Profile Page: 11

Baldwin Living HomeServe

New South Wales

✆ 1800 911 989

Bankstown City Aged Care Home

Based Services ✆ 8717 0180

Bankstown Womens Health Centre

✆ 9790 1378

Bannister In Home Care (NSW)

✆ 1300 368 991

Partner Profile Page: 49

BaptistCare at home - NSW

✆ 1300 275 227

Partner Profile Page: 35

Beauty Point Retirement Resort ✆ 8708 4700

Bethel Home Care ✆ 9797 3600

Better In-Home Care ✆ 9051 1000

Bolton Clarke Home and Community Support (NSW) ✆ 1300 665 444

Partner Profile Page: IFC-1

Bolton Clarke Sydney At Home Support

✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Bower YNA

✆ 9222 9638

Calvary Home Care Sydney Service Centre

✆ 1800 527 272

Partner Profile Page: 53, 85

Canterbury City Community Centre HCPs

✆ 9750 9344

Note: CALD

Care Connect NSW

✆ 1800 692 464

Partner Profile Page: 51

Care Next Door

✆ 9666 7930

Care Services Australia

✆ 1300 455 322

CASS Care

✆ 9718 7305

Note: Asian, CALD; migrant settlement

Catholic Healthcare HC Services

Sydney

✆ 1800 225 474

Note: Arabic, Russian

CatholicCare Sydney

✆ 13 18 19

CatholicCare Sydney HCPs

✆ 13 18 19

Note: CALD, Italian, Vietnamese

CHNC Home Care Packages

✆ 9645 3700

Comfort Home Care

✆ 7258 7211

Community Interlink Home Care

✆ 1300 203 203

Note: ATSI

Complete Healthcare Connect ✆ 07 3472 5655

Concept Care

✆ 1800 266 237

Continuity Care Australia

✆ 1800 012 273

CORE Community Services Aged & Disability Care

✆ 8717 1500

Note: Arabic, Asian, Assyrian, European

Direct Care Australia

✆ 1300 122 730

Note: French, Greek, Italian

Dovida - Hurstville & Bankstown ✆ 8608 2900

Dovida - Lower North Shore & Sydney North West ✆ 9908 7206

Dovida - Sutherland Shire ✆ 9526 2659

Dovida - Sydney Eastern Suburbs ✆ 1300 791 172

Dovida - Sydney Inner South West

✆ 9194 4146

EACH Community Services

✆ 9744 8017

Note: Chinese, Indo-Chinese, Vietnamese

EACH Home Care Packages (NSW)

✆ 1300 003 224

Note: CALD

Essential Care 4 Me

✆ 0439 606 748

Five Good Friends HC Services NSW ✆ 1300 787 581

Note: Other supplements

Partner Profile Page: 65

Five Good Friends NDIS Services ✆ 1300 787 581

Partner Profile Page: 65

Focus Connect Multicultural HCPs Program ✆ 4627 1188

Note: CALD

Friendly Transfers ✆ 0455 504 310

Gallipoli Home ✆ 9136 3000

Note: CALD, Fijian, Indian, Middle Eastern

Gallipoli Home - HCPs ✆ 9136 3009

Note: Arabic, Bosnian, Islamic, Turkish

GHA@Home ✆ 1300 204 876

GWC Community Services Inner Wst, Nth & Sth Est Sydney ✆ 9516 2188

Note: Greek

GWC Community Services South Western Sydney ✆ 9516 2188

Note: Greek

HammondCare Home Care Sth Wst and Inner West Sydney ✆ 1800 826 166

Happy Living Home Care Packages ✆ 1300 911 728

Hayee Group Services ✆ 0452 293 220

HCA Home NSW ✆ 1300 422 111

Help at Home by Montefiore ✆ 1800 251 537

Note: Hungarian, Italian, Jewish, Polish, Russian

Partner Profile Page: 37

Help On Wheels ✆ 0410 928 269

HenderCare (NSW & ACT) ✆ 1300 764 433

Hills Nursing ✆ 1300 131 393

Holdsworth Community ✆ 9302 3600

Inner Western Sydney Home Care Packages: Greater Sydney Metropolitan

Home Care Assistance

Sydney City & East

✆ 9158 3880

Home Caring

✆ 1300 875 377

Note: Arabic, Asian, Greek, Indian, Italian

Home Support Services (NSW)

✆ 1800 854 300

Note: ATSI, CALD

HomeCaring - Dementia Caring

Australia

✆ 1300 875 377

Note: Meal delivery available

IRT Home Care South East Sydney

✆ 13 44 78

IWAA Home Care Services (NSW)

✆ 8764 6425

Note: Bosnian, CALD, Middle Eastern, Sth African, Turkish

JewishCare (NSW) Home Support Services

✆ 1300 133 660

Note: CALD, Eastern European, Jewish

Just Better Care Bankstown

✆ 9648 0899

Partner Profile Page: 43

Just Better Care Eastern Suburbs

✆ 9669 1965

Partner Profile Page: 43

Just Better Care Inner West

✆ 9669 1965

Partner Profile Page: 43

Just Better Care NSW

✆ 1300 587 823

Partner Profile Page: 43

Just Better Care St George

✆ 9669 1965

Partner Profile Page: 43

Just Better Care Sutherland

✆ 9669 1965

Partner Profile Page: 43

Kal’ang Respite Care Centre Aboriginal Corporation

✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; medication assistance

KinCare NSW

✆ 1300 733 510

KinCare Nursing NSW-ACT

✆ 1300 733 510

KNC Home Care Packages

✆ 9988 4966

Leonie’s Caring

✆ 1800 491 805

Let’s Get Care (NSW)

✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n’ Easy

✆ 13 15 12

Note: Fee-for-service available

Lumia Care

✆ 9764 4488

Partner Profile Page: 12-13

Macquarie Lodge Aged Care Centre

✆ 1300 111 227

Partner Profile Page: 28

Macquarie Lodge Retirement Village

✆ 1300 456 227

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

MCWA - Aged Care With A Difference ✆ 03 9318 1111

Note: CALD, European, LGBTIQ, Macedonian, Turkish

Mr Meticulous Services - cleaning ✆ 0402 317 313

MRM Care Consultant

✆ 0449 021 261

Multicultural Care

✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

Multicultural Care Home Care Packages

✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

My Guardian ✆ 9336 7555

New Age Community Services

✆ 0412 860 848

Note: Bosnian, Croatian, Slavic, Macedonian

Oxley Home Care

✆ 9986 2266

Note: CALD

PAC Eastern Suburbs Home Care Services

✆ 1800 722 679

PAC Inner West Home Care Services ✆ 1800 722 679

ParaMedical Health ✆ 1300 745 768

Patty Health and Care Support Services

✆ 08 7009 4495

PAWA Community Care HCPs ✆ 9716 0036

Note: CALD, European, NESB

Pearl Home Care - Sydney Eastern Suburbs

✆ 0437 067 294

Pearl Home Care - Sydney Inner West

✆ 9153 7462

People First Healthcare

✆ 03 9402 9533

Note: ATSI, African, Arabic, Asian, CALD, LGBTIQ

Premier Home Care

✆ 0451 816 788

Prestige In-home Care Sydney ✆ 9387 1039

Regal Care

✆ 03 9252 4141

Regal Health

✆ 9264 4555

Residential Gardens Home Care Services

✆ 8887 5555

Respect Home Care

✆ 1300 144 144

Note: Fee-for-service available

Right at Home Padstow St George ✆ 8735 0025

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Central and Eastern Suburbs

✆ 9137 1232

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Five Dock ✆ 8358 7833

Partner Profile Page: 48

Right at Home Sydney Inner West ✆ 8123 4045

Note: Oxygen and Enteral Feeding Supplement supplied; specialists available Partner Profile Page: 48

Right at Home Sydney Liverpool ✆ 8104 9897

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Randwick ✆ 8358 6097

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Salvos Home Care NSW ✆ 1300 111 227

Partner Profile Page: 28

Sir Roden & Lady Cutler ✆ 8765 8661

Southern Cross Care Home Care Services

✆ 1800 870 427

Partner Profile Page: 33

St Luke’s Care Home and Community Services ✆ 9356 0305

St Sergius Day Centre Social Support/ Transport/HCPs

✆ 9727 9844

Note: CALD, NESB

St Simeon Healthcare ✆ 8645 4010

Note: Croatian, European, Filipino, Slavic

St Simeon Healthcare (NSW) ✆ 8645 4010

Note: CALD, Eastern European, Macedonian, NESB

St. Basil’s In-home Care ✆ 9784 3280

Note: Greek

Start Nursing Services ✆ 8883 3207

Note: CALD

Sue Mann Nursing & Community Care ✆ 1300 241 300

Sydney Multicultural Community Services ✆ 9663 3922

Note: CALD, Chinese, Italian, LGBTIQ, Spanish

Sydney Multicultural Community Services ✆ 9663 3922

SydWest Multicultural Services Aged Care Services ✆ 9621 6633

Note: Arabic, Asian, CALD, European, NESB

Tender Loving Cuisine Australia ✆ 1800 801 200

The Benevolent Society HCPs Southern Sydney/Inner West ✆ 1800 236 762

Note: ATSI, CALD

The Benevolent Society HCPs Eastern Suburbs ✆ 1800 236 762

Note: ATSI, CALD

The CareSide ✆ 1300 854 080

The Co-operative Life ✆ 9698 7194

Note: CALD, LGBTIQ

The Cooperative Life ✆ 9698 7194

Home Care Packages: Greater Sydney Metropolitan

Inner Western Sydney

The Good Meal Co.

✆ 1800 155 255

Trilogy Care

✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Tripoli & Mena Association HCPs and CHSP ✆ 9758 1366

Note: Arabic

Uniting Home & Community Care NSW ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Inner West ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care South West Sydney ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Sydney Central ✆ 1800 864 846

Partner Profile Page: 3

Uniting Seniors Gym - Lilyfield ✆ 1800 864 846

Partner Profile Page: 3

UPA Sydney Home Care Services ✆ 8197 9306

Northern Sydney

365 Care

✆ 1300 365 248

3Bridges Community HCPs

✆ 1300 327 434

Abel Tasman Community Care

✆ 9645 3388

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern Europe

ADS Care

✆ 8677 0093

Note: Chinese, Indian, Nepalese

Adssi In-home Support HCPs

✆ 1300 578 478

Note: ATSI, CALD, LGBTIQ

Alexander Aguet

✆ 0414 933 672

Alliance Community (NSW)

✆ 1300 769 155

Amazing ProCare - NSW Central Coast

✆ 4346 4080

Anglican Care Home Care

Central Coast

✆ 1800 733 553

Anglicare At Home Sydney Metro Region

✆ 1300 111 278

Note: CALD

ANHF Home Care Services

✆ 9784 0868

Note: Chinese, Vietnamese

Ashlee Judd

✆ 1300 364 243

Athena Nursing Care

✆ 0416 439 554

Australian Chinese Community Association City Centre

✆ 9281 1377

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Northern Centre

✆ 9412 3488

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Western Centre

✆ 9687 8981

Note: Asian, CALD, LGBTIQ

Australian Unity Aboriginal Home Health - Daramulen

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Aboriginal Home Health - Wangary

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care ServiceMacquarie

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service -

Northern Sydney

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service

Central Coast

✆ 1300 753 206

Partner Profile Page: 11

Vege2go ✆ 0450 876 088

VMCH Home Care Services Regional Northern NSW ✆ 1300 698 624

Note: ATSI, CALD

Warringah Place Retirement Village ✆ 9971 1933

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

Wesley Home Care Inner West ✆ 9641 7088

Note: CALD

Wesley Home Care South East Sydney ✆ 8522 2200

Note: Includes retirement residents

Wesley Home Care Western Sydney ✆ 8887 4977

Note: Arabic, Chinese, Greek, Indian, Italian

Wesley Mission Home Mod and Maintenanc Services

✆ 9804 5266

Wyanga Aboriginal Aged Care Program ✆ 9319 7175

Note: ATSI

Your Aged Care at Home ✆ 8764 3669

Note: CALD, NESB; financial hardship priority

Australian Unity Home Care Services

✆ 1300 753 206

Partner Profile Page: 11

Baldwin Living HomeServe

New South Wales ✆ 1800 911 989

Bannister In Home Care (NSW)

✆ 1300 368 991

Partner Profile Page: 49

BaptistCare at home - NSW

✆ 1300 275 227

Partner Profile Page: 35

Better In-Home Care

✆ 9051 1000

Bolton Clarke Home and Community Support (NSW)

✆ 1300 665 444

Partner Profile Page: IFC-1

Bolton Clarke Central Coast Home and Community Support ✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Bolton Clarke Sydney At Home Support ✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Bower YNA ✆ 9222 9638

Bungree Aboriginal Association HCPs ✆ 4350 0100

Note: ATSI

Calvary Home Care Sydney Service Centre ✆ 1800 527 272

Partner Profile Page: 53, 85

Care Connect NSW ✆ 1800 692 464

Partner Profile Page: 51

Care Next Door ✆ 9666 7930

Care Services Australia ✆ 1300 455 322

Carexcell Community Care ✆ 6651 1649

Note: ATSI

CASS Care ✆ 9718 7305

Note: Asian, CALD; migrant settlement

Catholic Healthcare HC Services

Central Coast ✆ 1800 225 474

Catholic Healthcare HC Services

Sydney ✆ 1800 225 474

Note: Arabic, Russian

CatholicCare Sydney ✆ 13 18 19

Coast Community Connections ✆ 4343 1888

Comfort Home Care ✆ 7258 7211

Community Interlink Home Care ✆ 1300 203 203

Note: ATSI

Complete Healthcare Connect ✆ 07 3472 5655

Home Care Packages: Greater Sydney Metropolitan

Northern Sydney

Concept Care

✆ 1800 266 237

ConnectAbility Australia AC ServicesSenior Solutions

✆ 4962 1000

Continuity Care Australia

✆ 1800 012 273

Dementia & Aged Care ServicesCentral Coast

✆ 1800 322 767

Direct Care Australia

✆ 1300 122 730

Note: French, Greek, Italian

Dovida - Central Coast

✆ 4342 3477

Dovida - Lower North Shore & Sydney North West

✆ 9908 7206

Dovida - Sydney Hornsby & Hills District

✆ 9980 2226

Dovida - Sydney North Shore & Northern Beaches

✆ 9144 2322

EACH Home Care Packages (NSW)

✆ 1300 003 224

Note: CALD

Essential Care 4 Me

✆ 0439 606 748

Five Good Friends HC Services NSW

✆ 1300 787 581

Note: Other supplements

Partner Profile Page: 65

Five Good Friends NDIS Services

✆ 1300 787 581

Partner Profile Page: 65

Focus Connect Multicultural HCPs Program

✆ 4627 1188

Note: CALD

Friendly Transfers

✆ 0455 504 310

Gallipoli Home

✆ 9136 3000

Note: CALD, Fijian, Indian, Middle Eastern

GHA@Home

✆ 1300 204 876

GWC Community Services Inner Wst, Nth & Sth Est Sydney

✆ 9516 2188

Note: Greek

HammondCare Home Care Central Coast

✆ 1800 826 166

HammondCare Home Care Northern

Sydney

✆ 1800 826 166

Happy Living Home Care Packages

✆ 1300 911 728

Hayee Group Services

✆ 0452 293 220

HCA Home NSW ✆ 1300 422 111

Help at Home by Montefiore

✆ 1800 251 537

Note: Hungarian, Italian, Jewish, Polish, Russian

Partner Profile Page: 37

Help On Wheels

✆ 0410 928 269

HenderCare (NSW & ACT)

✆ 1300 764 433

Hills Nursing ✆ 1300 131 393

Home Care Assistance Sydney City & East ✆ 9158 3880

Home Caring ✆ 1300 875 377

Note: Arabic, Asian, Greek, Indian, Italian

Home Support Services (NSW)

✆ 1800 854 300

Note: ATSI, CALD

HomeCaring - Dementia Caring Australia ✆ 1300 875 377

Note: Meal delivery available

integratedliving Central Coast (NSW) ✆ 1300 782 896

Note: Veterans’ Home Care funds for nursing only

Partner Profile Page: 44

integratedliving New South Wales ✆ 1300 782 896

Note: Veterans’ Home Care funds for nursing only

Partner Profile Page: 44

IWAA Home Care Services (NSW) ✆ 8764 6425

Note: Bosnian, CALD, Middle Eastern, Sth African, Turkish

JewishCare (NSW) Home Support Services ✆ 1300 133 660

Note: CALD, Eastern European, Jewish

Just Better Care Central Coast

✆ 4331 0200

Partner Profile Page: 43

Just Better Care Hills to Hornsby

✆ 9484 8788

Partner Profile Page: 43

Just Better Care Northern Beaches & Northern Suburbs

✆ 9934 9999

Partner Profile Page: 43

Just Better Care NSW ✆ 1300 587 823

Partner Profile Page: 43

Just Better Care Ryde Parramatta ✆ 9648 0899

Partner Profile Page: 43

Kal’ang Respite Care Centre Aboriginal Corporation ✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; medication assistance

KinCare NSW ✆ 1300 733 510

KinCare Nursing NSW-ACT ✆ 1300 733 510

KNC Home Care Packages ✆ 9988 4966

KOPWA Community Services ✆ 9412 0270

Note: African, Chinese, Italian, LGBTIQ

Leonie’s Caring ✆ 1800 491 805

Let’s Get Care (NSW) ✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n’ Easy ✆ 13 15 12

Note: Fee-for-service available

Lumia Care ✆ 9764 4488

Partner Profile Page: 12-13

Macquarie Lodge Aged Care Centre ✆ 1300 111 227

Partner Profile Page: 28

Macquarie Lodge Retirement Village ✆ 1300 456 227

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

MCWA - Aged Care With A Difference ✆ 03 9318 1111

Note: CALD, European, LGBTIQ, Macedonian, Turkish

Mr Meticulous Services - cleaning ✆ 0402 317 313

MRM Care Consultant ✆ 0449 021 261

Multicultural Care

✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

Multicultural Care Home Care Packages ✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

My Guardian ✆ 9336 7555

New Age Community Services ✆ 0412 860 848

Note: Bosnian, Croatian, Slavic, Macedonian

Northern Settlement Services

Multicultural AC Services ✆ 4969 3399

Note: Asian, CALD, European, LGBTIQ, NESB

Oxley Home Care ✆ 9986 2266

Note: CALD

PAC Central Coast Home Care Services ✆ 1800 722 679

PAC Northern Sydney Home Care Services ✆ 1800 722 679

ParaMedical Health ✆ 1300 745 768

Patty Health and Care Support Services ✆ 08 7009 4495

PAWA Community Care HCPs ✆ 9716 0036

Note: CALD, European, NESB

Pearl Home Care - NSW Central Coast ✆ 4086 9856

Pearl Home Care - Sydney North West ✆ 8606 3505

People First Healthcare ✆ 03 9402 9533

Note: ATSI, African, Arabic, Asian, CALD, LGBTIQ

Premier Home Care ✆ 0451 816 788

Prestige In-home Care Sydney ✆ 9387 1039

Proveda ✆ 1300 002 262

Regal Care ✆ 03 9252 4141

Regal Health ✆ 9264 4555

Home Care Packages: Greater Sydney Metropolitan

Northern Sydney

Residential Gardens Home Care Services

✆ 8887 5555

RFBI Care at Home

✆ 1300 848 076

RFBI Care at Home Central Coast ✆ 1300 848 076

Right at Home Gosford ✆ 4314 6657

Note: Oxygen and Enteral Feeding Supplement supplied; specialists available

Partner Profile Page: 48

Right at Home Sydney Lower North Shore

✆ 9137 8561

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Northern Beaches

✆ 8378 4314

Note: Oxygen and Enteral Feeding Supplement supplied; specialists available

Partner Profile Page: 48

Right at Home Sydney Norwest ✆ 8660 0065

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Ryde

✆ 9137 0582

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Upper North Shore ✆ 9063 9471

Note: Oxygen and Enteral Feeding Supplement supplied; specialists available

Partner Profile Page: 48

RSL LifeCare at Home CentralNarrabeen ✆ 1300 853 146

Salvos Home Care NSW ✆ 1300 111 227

Partner Profile Page: 28

Simply Helping ✆ 03 5381 0990

Partner Profile Page: 37

Sir Roden & Lady Cutler ✆ 8765 8661

Southern Cross Care Home Care

Central Coast

✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care Nepean ✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care Services

✆ 1800 870 427

Partner Profile Page: 33

St Luke’s Care Home and Community Services ✆ 9356 0305

St Sergius Day Centre Social Support/ Transport/HCPs ✆ 9727 9844

Note: CALD, NESB

St. Basil’s In-home Care

✆ 9784 3280

Note: Greek

Start Nursing Services ✆ 8883 3207

Note: CALD

Stryder Community Transport ✆ 9816 5000

Sue Mann Nursing & Community Care ✆ 1300 241 300

Sydney Multicultural Community Services ✆ 9663 3922

Note: CALD, Chinese, Italian, LGBTIQ, Spanish

Sydney Multicultural Community Services ✆ 9663 3922

SydWest Multicultural Services Aged Care Services

✆ 9621 6633

Note: Arabic, Asian, CALD, European, NESB

Tender Loving Cuisine Australia ✆ 1800 801 200

The Benevolent Society - HCPs ✆ 1800 236 762

Note: ATSI, CALD; includes meal delivery

The CareSide

✆ 1300 854 080

The Co-operative Life

✆ 9698 7194

Note: CALD, LGBTIQ

The Cooperative Life ✆ 9698 7194

The Good Meal Co. ✆ 1800 155 255

Trilogy Care

✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Uniting Home & Community Care NSW ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Central Coast ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Lower North Shore ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Northern Beaches ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Northern Sydney ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Upper North Shore ✆ 1800 864 846

Partner Profile Page: 3

Uniting Seniors Gym - Chatswood ✆ 1800 864 846

Partner Profile Page: 3

Uniting Seniors Gym - Normanhurst ✆ 1800 864 846

Partner Profile Page: 3

UPA Sydney Home Care Services ✆ 8197 9306

Vege2go ✆ 0450 876 088

VMCH Home Care Services Regional Northern NSW ✆ 1300 698 624

Note: ATSI, CALD

Warringah Place Retirement Village ✆ 9971 1933

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

Wesley Home Care Central Coast & Newcastle ✆ 4352 3880

Wesley Home Care Northern Sydney & Northern Beaches ✆ 9263 5166

Note: Arabic, Asian, Greek, Indian, Italian

Wesley Home Care Western Sydney ✆ 8887 4977

Note: Arabic, Chinese, Greek, Indian, Italian

Wesley Mission Home Mod and Maintenanc Services ✆ 9804 5266

Woodport Aged Care Centre ✆ 1300 111 227

Partner Profile Page: 28

Woodport Retirement Village ✆ 4365 9373

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

Home Care Packages: Greater Sydney Metropolitan

South Eastern Sydney

Yarrabee Community Aged Care

✆ 6686 9855

Note: ATSI

Your Aged Care at Home

✆ 8764 3669

Note: CALD, NESB; financial hardship priority

3Bridges Community HCPs

✆ 1300 327 434

Abel Tasman Community Care

✆ 9645 3388

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern Europe

ADS Care

✆ 8677 0093

Note: Chinese, Indian, Nepalese

Advance Diversity Services Help at Home Services

✆ 9136 4788

Note: Arabic, Chinese, European, Macedonian

Alliance Community (NSW)

✆ 1300 769 155

Anglicare At Home Sydney Metro Region

✆ 1300 111 278

Note: CALD

Partner Profile Page: 5

ANHF Home Care Services

✆ 9784 0868

Note: Chinese, Vietnamese

Ashlee Judd

✆ 1300 364 243

Athena Nursing Care

✆ 0416 439 554

Australian Chinese Community Association City Centre

✆ 9281 1377

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Northern Centre

✆ 9412 3488

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Western Centre

✆ 9687 8981

Note: Asian, CALD, LGBTIQ

Australian Unity Aboriginal Home Health Alleena & Warrambucca

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care Service -

Eastern Sydney

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service -

Inner West

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service -

Southern Sydney

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service

South West Sydney ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Services

✆ 1300 753 206

Partner Profile Page: 11

Baldwin Living HomeServe

New South Wales

✆ 1800 911 989

Bankstown City Aged Care Home

Based Services

✆ 8717 0180

Bannister In Home Care (NSW)

✆ 1300 368 991

Partner Profile Page: 49

BaptistCare at home - NSW

✆ 1300 275 227

Partner Profile Page: 35

Beauty Point Retirement Resort

✆ 8708 4700

Better Connected Community Services

- HCP

✆ 9024 5500

Note: NESB

Partner Profile Page: 59

Bolton Clarke Home and Community Support (NSW) ✆ 1300 665 444

Partner Profile Page: IFC-1

Bolton Clarke Sydney At Home Support ✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Bower YNA ✆ 9222 9638

Calvary Home Care Sydney Service

Centre

✆ 1800 527 272

Partner Profile Page: 53, 85

Care Connect NSW

✆ 1800 692 464

Partner Profile Page: 51

Care Next Door

✆ 9666 7930

Care Services Australia ✆ 1300 455 322

CASS Care

✆ 9718 7305

Note: Asian, CALD; migrant settlement

Catholic Healthcare HC Services

Sydney ✆ 1800 225 474

Note: Arabic, Russian

CatholicCare Sydney ✆ 13 18 19

Comfort Home Care ✆ 7258 7211

Community Interlink Home Care

✆ 1300 203 203

Note: ATSI

Complete Healthcare Connect ✆ 07 3472 5655

Concept Care

✆ 1800 266 237

Continuity Care Australia

✆ 1800 012 273

Direct Care Australia

✆ 1300 122 730

Note: French, Greek, Italian

Dovida - Sutherland Shire ✆ 9526 2659

Dovida - Sydney Eastern Suburbs ✆ 1300 791 172

Dovida - Sydney Inner South West ✆ 9194 4146

Essential Care 4 Me ✆ 0439 606 748

Five Good Friends HC Services NSW ✆ 1300 787 581

Note: Other supplements

Partner Profile Page: 65

Five Good Friends NDIS Services ✆ 1300 787 581

Partner Profile Page: 65

Focus Connect Multicultural HCPs Program

✆ 4627 1188

Note: CALD

Friendly Transfers

✆ 0455 504 310

Gallipoli Home ✆ 9136 3000

Note: CALD, Fijian, Indian, Middle Eastern

Gallipoli Home - HCPs ✆ 9136 3009

Note: Arabic, Bosnian, Islamic, Turkish

GHA@Home ✆ 1300 204 876

GWC Community Services Inner Wst, Nth & Sth Est Sydney ✆ 9516 2188

Note: Greek

HammondCare Home Care South East

Sydney ✆ 1800 826 166

Happy Living Home Care Packages ✆ 1300 911 728

Hayee Group Services ✆ 0452 293 220

HCA Home NSW ✆ 1300 422 111

Help at Home by Montefiore ✆ 1800 251 537

Note: Hungarian, Italian, Jewish, Polish, Russian

Partner Profile Page: 37

Help On Wheels ✆ 0410 928 269

HenderCare (NSW & ACT) ✆ 1300 764 433

Holdsworth Community ✆ 9302 3600

Home Care Assistance Sydney City & East ✆ 9158 3880

Home Caring ✆ 1300 875 377

Note: Arabic, Asian, Greek, Indian, Italian

Home Support Services (NSW) ✆ 1800 854 300

Note: ATSI, CALD

HomeCaring - Dementia Caring Australia ✆ 1300 875 377

Note: Meal delivery available

IRT Home Care South East Sydney ✆ 13 44 78

IWAA Home Care Services (NSW) ✆ 8764 6425

Note: Bosnian, CALD, Middle Eastern, Sth African, Turkish

JewishCare (NSW) Home Support Services

✆ 1300 133 660

Note: CALD, Eastern European, Jewish

Home Care Packages: Greater Sydney Metropolitan

South Eastern Sydney

Just Better Care Eastern Suburbs

✆ 9669 1965

Partner Profile Page: 43

Just Better Care Inner West

✆ 9669 1965

Partner Profile Page: 43

Just Better Care NSW

✆ 1300 587 823

Partner Profile Page: 43

Just Better Care St George

✆ 9669 1965

Partner Profile Page: 43

Just Better Care Sutherland

✆ 9669 1965

Partner Profile Page: 43

Kal’ang Respite Care Centre Aboriginal Corporation

✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; medication assistance

KinCare NSW

✆ 1300 733 510

KinCare Nursing NSW-ACT

✆ 1300 733 510

KNC Home Care Packages

✆ 9988 4966

Leonie’s Caring

✆ 1800 491 805

Let’s Get Care (NSW)

✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n’ Easy

✆ 13 15 12

Note: Fee-for-service available

Lumia Care

✆ 9764 4488

Partner Profile Page: 12-13

Macquarie Lodge Aged Care Centre

✆ 1300 111 227

Partner Profile Page: 28

Macquarie Lodge Retirement Village

✆ 1300 456 227

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

MCWA - Aged Care With A Difference

✆ 03 9318 1111

Note: CALD, European, LGBTIQ, Macedonian, Turkish

Mr Meticulous Services - cleaning

✆ 0402 317 313

MRM Care Consultant

✆ 0449 021 261

Multicultural Care

✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

Multicultural Care Home Care Packages

✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

My Guardian

✆ 9336 7555

New Age Community Services ✆ 0412 860 848

Note: Bosnian, Croatian, Slavic, Macedonian

Oxley Home Care ✆ 9986 2266

Note: CALD

PAC Eastern Suburbs Home Care Services

✆ 1800 722 679

ParaMedical Health ✆ 1300 745 768

Patty Health and Care Support Services

✆ 08 7009 4495

PAWA Community Care HCPs ✆ 9716 0036

Note: CALD, European, NESB

Pearl Home Care - St George and Sutherland ✆ 0459 753 738

Pearl Home Care - Sydney Eastern Suburbs ✆ 0437 067 294

People First Healthcare ✆ 03 9402 9533

Note: ATSI, African, Arabic, Asian, CALD, LGBTIQ

Premier Home Care ✆ 0451 816 788

Prestige In-home Care Sydney ✆ 9387 1039

Regal Care ✆ 03 9252 4141

Regal Health ✆ 9264 4555

Residential Gardens Home Care Services ✆ 8887 5555

Respect Home Care ✆ 1300 144 144

Note: Fee-for-service available

Right at Home Padstow St George ✆ 8735 0025

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Central and Eastern Suburbs ✆ 9137 1232

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Randwick ✆ 8358 6097

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Sutherland Shire ✆ 8358 7820

Partner Profile Page: 48

RSL LifeCare at Home CentralNarrabeen ✆ 1300 853 146

Salvos Home Care NSW ✆ 1300 111 227

Partner Profile Page: 28

Senior Helpers Wollongong ✆ 4200 1386

Sir Roden & Lady Cutler ✆ 8765 8661

Southern Cross Aged Support Services ✆ 1800 989 000

Southern Cross Care Home Care Nepean

✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care Services

✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care South East Sydney ✆ 1800 870 427

Partner Profile Page: 33

St Luke’s Care Home and Community Services

✆ 9356 0305

St Sergius Day Centre Social Support/ Transport/HCPs

✆ 9727 9844

Note: CALD, NESB

St Simeon Healthcare ✆ 8645 4010

Note: Croatian, European, Filipino, Slavic

St Simeon Healthcare (NSW) ✆ 8645 4010

Note: CALD, Eastern European, Macedonian, NESB

St Vincent’s Care Services Community Living ✆ 1300 703 346

Partner Profile Page: 7

St Vincent’s Home Care St George & Sutherland Shire ✆ 1300 703 346

Note: Health professionals outsourced

Partner Profile Page: 7

St. Basil’s In-home Care ✆ 9784 3280

Note: Greek

Start Nursing Services ✆ 8883 3207

Note: CALD

Sydney Multicultural Community Services ✆ 9663 3922

Note: CALD, Chinese, Italian, LGBTIQ, Spanish

Sydney Multicultural Community Services ✆ 9663 3922

SydWest Multicultural Services Aged Care Services ✆ 9621 6633

Note: Arabic, Asian, CALD, European, NESB

Tender Loving Cuisine Australia ✆ 1800 801 200

The Benevolent Society HCPs Southern Sydney/Inner West ✆ 1800 236 762

Note: ATSI, CALD

The Benevolent Society HCPs Eastern Suburbs ✆ 1800 236 762

Note: ATSI, CALD

The CareSide ✆ 1300 854 080

The Co-operative Life ✆ 9698 7194

Note: CALD, LGBTIQ

The Cooperative Life ✆ 9698 7194

The Good Meal Co. ✆ 1800 155 255

Trilogy Care ✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Home Care Packages: Greater Sydney Metropolitan

South Eastern Sydney

Tripoli & Mena Association

HCPs and CHSP

✆ 9758 1366

Note: Arabic

Uniting Home & Community Care NSW

✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Eastern Suburbs

✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care South Sydney ✆ 1800 864 846

Partner Profile Page: 3

365 Care

1300 365 248

3Bridges Community HCPs

1300 327 434

Abel Tasman Community Care ✆ 9645 3388

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern Europe

ADS Care

✆ 8677 0093

Note: Chinese, Indian, Nepalese

Alliance Community (NSW)

✆ 1300 769 155

Anglicare At Home Southern Region

✆ 1300 111 278

Note: CALD

Partner Profile Page: 5

Anglicare At Home Sydney Metro Region

✆ 1300 111 278

Note: CALD

Partner Profile Page: 5

ANHF Home Care Services

✆ 9784 0868

Note: Chinese, Vietnamese

Ashlee Judd

✆ 1300 364 243

Athena Nursing Care

✆ 0416 439 554

Uniting Home Care Sutherland Shire

✆ 1800 864 846

Partner Profile Page: 3

Uniting Seniors Gym - Waverley ✆ 1800 864 846

Partner Profile Page: 3

UPA Sydney Home Care Services ✆ 8197 9306

Vege2go ✆ 0450 876 088

VMCH Home Care Services Regional Northern NSW ✆ 1300 698 624

Note: ATSI, CALD

Australian Chinese Community Association City Centre ✆ 9281 1377

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Northern Centre ✆ 9412 3488

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Western Centre ✆ 9687 8981

Note: Asian, CALD, LGBTIQ

Australian Unity Aboriginal Home Health - Wangary

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Aboriginal Home Health Alleena & Warrambucca ✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care ServiceInner South West ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceMacquarie

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service Calare

✆ 1300 753 206

Partner Profile Page: 11

Warringah Place Retirement Village ✆ 9971 1933

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

Wesley Home Care Inner West ✆ 9641 7088

Note: CALD

Wesley Home Care South East Sydney ✆ 8522 2200

Note: Includes retirement residents

Wesley Home Care South West Sydney ✆ 9641 7088

Wesley Home Care Western Sydney ✆ 8887 4977

Note: Arabic, Chinese, Greek, Indian, Italian

Wyanga Aboriginal Aged Care Program ✆ 9319 7175

Note: ATSI

Your Aged Care at Home ✆ 8764 3669

Note: CALD, NESB; financial hardship priority

Australian Unity Home Care Service South West Sydney ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Services ✆ 1300 753 206

Partner Profile Page: 11

Bankstown City Aged Care Home Based Services

✆ 8717 0180

Bannister In Home Care (NSW)

✆ 1300 368 991

Partner Profile Page: 49

BaptistCare at home - NSW

✆ 1300 275 227

Partner Profile Page: 35

Bolton Clarke Home and Community Support (NSW)

✆ 1300 665 444

Partner Profile Page: IFC-1

Bolton Clarke Sydney At Home Support

✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Calvary Home Care Sydney Service Centre

✆ 1800 527 272

Partner Profile Page: 53, 85

Care Connect NSW

✆ 1800 692 464

Partner Profile Page: 51

Care Next Door ✆ 9666 7930

Care Services Australia ✆ 1300 455 322

Carrington Community Care HCPs ✆ 1300 590 590

Note: CALD

CASS Care

✆ 9718 7305

Note: Asian, CALD; migrant settlement

CatholicCare Sydney ✆ 13 18 19

CatholicCare Sydney HCPs ✆ 13 18 19

Note: CALD, Italian, Vietnamese

CatholicCare Wollongong ✆ 4227 1122

Note: NESB

Comfort Home Care

✆ 7258 7211

Community Interlink Home Care

✆ 1300 203 203

Note: ATSI

Complete Healthcare Connect ✆ 07 3472 5655

Concept Care

✆ 1800 266 237

Continuity Care Australia ✆ 1800 012 273

CORE Community Services Aged & Disability Care

✆ 8717 1500

Note: Arabic, Asian, Assyrian, European

South Western Sydney

Home Care Packages: Greater Sydney Metropolitan

South Western Sydney

Direct Care Australia

✆ 1300 122 730

Note: French, Greek, Italian

Dovida - Hurstville & Bankstown

✆ 8608 2900

EACH Home Care Packages (NSW)

✆ 1300 003 224

Note: CALD

Essential Care 4 Me

✆ 0439 606 748

First Call Nursing

✆ 9600 6612

Five Good Friends HC Services NSW

✆ 1300 787 581

Note: Other supplements

Partner Profile Page: 65

Five Good Friends NDIS Services

✆ 1300 787 581

Partner Profile Page: 65

FOCUS Connect

✆ 4627 1188

Note: Arabic, Asian, CALD, Egyptian, Spanish

Focus Connect Multicultural HCPs Program

✆ 4627 1188

Note: CALD

Friendly Transfers

✆ 0455 504 310

Gallipoli Home

✆ 9136 3000

Note: CALD, Fijian, Indian, Middle Eastern

Gallipoli Home - HCPs

✆ 9136 3009

Note: Arabic, Bosnian, Islamic, Turkish

GWC Community Services South Western Sydney

✆ 9516 2188

Note: Greek

HammondCare Home Care Sth Wst and Inner West Sydney

✆ 1800 826 166

Happy Living Home Care Packages

✆ 1300 911 728

Harbison Burradoo

✆ 4868 6200

Hayee Group Services

✆ 0452 293 220

HCA Home NSW

✆ 1300 422 111

Help at Home by Montefiore

✆ 1800 251 537

Note: Hungarian, Italian, Jewish, Polish, Russian

Partner Profile Page: 37

Help On Wheels

✆ 0410 928 269

HenderCare (NSW & ACT)

✆ 1300 764 433

Hills Nursing

✆ 1300 131 393

Home Caring

✆ 1300 875 377

Note: Arabic, Asian, Greek, Indian, Italian

Home Support Services (NSW)

✆ 1800 854 300

Note: ATSI, CALD

HomeCaring - Dementia Caring

Australia

✆ 1300 875 377

Note: Meal delivery available

Interchange Australia HCPs

✆ 1300 112 334

IRT Home Care South West Sydney

✆ 13 44 78

IWAA Home Care Services (NSW)

✆ 8764 6425

Note: Bosnian, CALD, Middle Eastern, Sth African, Turkish

Just Better Care Macarthur

✆ 4626 1287

Partner Profile Page: 43

Just Better Care NSW ✆ 1300 587 823

Partner Profile Page: 43

Kal’ang Respite Care Centre Aboriginal Corporation ✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; medication assistance

KinCare NSW ✆ 1300 733 510

KinCare Nursing NSW-ACT ✆ 1300 733 510

KNC Home Care Packages ✆ 9988 4966

Leonie’s Caring ✆ 1800 491 805

Let’s Get Care (NSW) ✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n’ Easy ✆ 13 15 12

Note: Fee-for-service available

Loyal Care ✆ 8739 6324

Lumia Care ✆ 9764 4488

Partner Profile Page: 12-13

Macquarie Lodge Aged Care Centre

✆ 1300 111 227

Partner Profile Page: 28

Macquarie Lodge Retirement Village

✆ 1300 456 227

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

MCWA - Aged Care With A Difference ✆ 03 9318 1111

Note: CALD, European, LGBTIQ, Macedonian, Turkish

Mr Meticulous Services - cleaning ✆ 0402 317 313

MRM Care Consultant

✆ 0449 021 261

Multicultural Care

✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

Multicultural Care Home Care Packages

✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

My Guardian

✆ 9336 7555

New Age Community Services

✆ 0412 860 848

Note: Bosnian, Croatian, Slavic, Macedonian

Oxley Home Care

✆ 9986 2266

Note: CALD

ParaMedical Health ✆ 1300 745 768

Patty Health and Care Support Services

✆ 08 7009 4495

PAWA Community Care HCPs ✆ 9716 0036

Note: CALD, European, NESB

Pearl Home Care - LiverpoolWollondilly ✆ 4666 0574

Pearl Home Care - Sydney Outer West ✆ 8004 7137

People First Healthcare ✆ 03 9402 9533

Note: ATSI, African, Arabic, Asian, CALD, LGBTIQ

Premier Home Care

✆ 0451 816 788

Prestige In-home Care Sydney ✆ 9387 1039

Regal Care ✆ 03 9252 4141

Regal Health ✆ 9264 4555

Residential Gardens Home Care Services ✆ 8887 5555

Respect Home Care ✆ 1300 144 144

Note: Fee-for-service available

RFBI Care at Home ✆ 1300 848 076

RFBI Care at Home - South Western Sydney ✆ 1300 848 076

Right at Home Macarthur Penrith ✆ 4708 3032

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Liverpool ✆ 8104 9897

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Salvos Home Care NSW ✆ 1300 111 227

Partner Profile Page: 28

Senior Helpers Wollongong ✆ 4200 1386

Simply Helping ✆ 03 5381 0990

Partner Profile Page: 37

Sir Roden & Lady Cutler ✆ 8765 8661

South West Community Transport ✆ 9603 2106

Southern Cross Aged Support Services ✆ 1800 989 000

Southern Cross Care Home Care Services ✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care

South West Sydney ✆ 1800 870 427

Partner Profile Page: 33

Southern Highlands Home Care (SHHC) ✆ 4861 1329

St Luke’s Care Home and Community Services ✆ 9356 0305

Home Care Packages: Greater Sydney Metropolitan

South Western Sydney

St Sergius Day Centre Social Support/ Transport/HCPs

✆ 9727 9844

Note: CALD, NESB

St Simeon Healthcare

✆ 8645 4010

Croatian, European, Filipino, Slavic

St Simeon Healthcare (NSW) ✆ 8645 4010

Note: CALD, Eastern European, Macedonian, NESB

St. Basil’s In-home Care

✆ 9784 3280

Note: Greek

Start Nursing Services

✆ 8883 3207

Note: CALD

Sue Mann Nursing & Community Care

✆ 1300 241 300

365 Care

✆ 1300 365 248

3Bridges Community HCPs

✆ 1300 327 434

Abel Tasman Community Care

✆ 9645 3388

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern Europe

ADS Care

✆ 8677 0093

Note: Chinese, Indian, Nepalese

Alliance Community (NSW)

✆ 1300 769 155

Anglicare At Home Sydney Metro Region

✆ 1300 111 278

Note: CALD

ANHF Home Care Services

✆ 9784 0868

Note: Chinese, Vietnamese

Ashlee Judd

✆ 1300 364 243

Athena Nursing Care

✆ 0416 439 554

Australian Chinese Community Association City Centre

✆ 9281 1377

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

SydWest Multicultural Services Aged Care Services ✆ 9621 6633

Note: Arabic, Asian, CALD, European, NESB

Tender Loving Cuisine Australia ✆ 1800 801 200

The Benevolent Society Com’ty Care

Sth Wst Sydney/Sthn Highlands ✆ 1800 236 762

Note: ATSI, CALD

The CareSide ✆ 1300 854 080

The Co-operative Life ✆ 9698 7194

Note: CALD, LGBTIQ

The Cooperative Life ✆ 9698 7194

The Good Meal Co. ✆ 1800 155 255

Australian Chinese Community Association Northern Centre ✆ 9412 3488

Note: Chinese, Indo-Chinese, Korean, LGBTIQ

Australian Chinese Community Association Western Centre

✆ 9687 8981

Note: Asian, CALD, LGBTIQ

Australian Unity Aboriginal Home Health - Daramulen

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Aboriginal Home Health - Ngangana & Wiradjuri ✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Aboriginal Home Health - Wangary

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care ServiceInner South West ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceMacquarie ✆ 1300 753 206

Partner Profile Page: 11

Trilogy Care ✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Tripoli & Mena Association HCPs and CHSP ✆ 9758 1366

Note: Arabic

Uniting Home & Community Care NSW

✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care South West Sydney ✆ 1800 864 846

Partner Profile Page: 3

UPA Sydney Home Care Services ✆ 8197 9306

Vege2go ✆ 0450 876 088

Australian Unity Home Care ServiceNorthern Sydney ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceWestern Sydney ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service Calare ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service Central Coast

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Services ✆ 1300 753 206

Partner Profile Page: 11

Baldwin Living HomeServe New South Wales

✆ 1800 911 989

Bankstown City Aged Care Home Based Services ✆ 8717 0180

Bannister In Home Care (NSW) ✆ 1300 368 991

Partner Profile Page: 49

VMCH Home Care Services Regional Northern NSW

✆ 1300 698 624

Note: ATSI, CALD

Warrigal Home Services Southern Highlands ✆ 1800 927 744

Wesley Home Care South East Sydney ✆ 8522 2200

Note: Includes retirement residents

Wesley Home Care Western Sydney ✆ 8887 4977

Note: Arabic, Chinese, Greek, Indian, Italian

Whiddon South West Sydney Community Care ✆ 1300 738 388

Your Aged Care at Home ✆ 8764 3669

Note: CALD, NESB; financial hardship priority

BaptistCare at home - NSW ✆ 1300 275 227

Partner Profile Page: 35

Better In-Home Care ✆ 9051 1000

Bolton Clarke Home and Community Support (NSW) ✆ 1300 665 444

Partner Profile Page: IFC-1

Bolton Clarke Sydney At Home Support ✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Calvary Home Care Sydney Service Centre ✆ 1800 527 272

Partner Profile Page: 53, 85

Care Connect NSW ✆ 1800 692 464

Partner Profile Page: 51

Care Next Door

✆ 9666 7930

Care Services Australia ✆ 1300 455 322

CASS Care

✆ 9718 7305

Note: Asian, CALD; migrant settlement

Western Sydney

Home Care Packages: Greater Sydney Metropolitan

Western Sydney

Catholic Healthcare HC Services

Central West

✆ 1800 225 474

Catholic Healthcare HC Services

Nepean & Blue Mountains

✆ 1800 225 474

Catholic Healthcare HC Services

Sydney

✆ 1800 225 474

Note: Arabic, Russian

CatholicCare Sydney

✆ 13 18 19

CatholicCare Sydney HCPs

✆ 13 18 19

Note: CALD, Italian, Vietnamese

City of Parramatta Council Com’ty Care Services

✆ 9806 5121

Comfort Home Care

✆ 7258 7211

Community Interlink Home Care

✆ 1300 203 203

Note: ATSI

Complete Healthcare Connect

✆ 07 3472 5655

Concept Care

✆ 1800 266 237

Continuity Care Australia

✆ 1800 012 273

Deaf Connect

✆ 07 3892 8500

Direct Care Australia

✆ 1300 122 730

Note: French, Greek, Italian

Dovida - Lower North Shore & Sydney North West

✆ 9908 7206

Dovida - Nepean & Blacktown

✆ 4722 2256

Dovida - Sydney Hornsby & Hills District

✆ 9980 2226

EACH Home Care Packages (NSW)

✆ 1300 003 224

Note: CALD

Essential Care 4 Me

✆ 0439 606 748

Five Good Friends HC Services NSW

✆ 1300 787 581

Other supplements

Partner Profile Page: 65

Five Good Friends NDIS Services

✆ 1300 787 581

Partner Profile Page: 65

Focus Connect Multicultural HCPs Program

✆ 4627 1188

Note: CALD

Friendly Transfers

✆ 0455 504 310

Gallipoli Home

✆ 9136 3000

Note: CALD, Fijian, Indian, Middle Eastern

Gallipoli Home - HCPs

✆ 9136 3009

Note: Arabic, Bosnian, Islamic, Turkish

Gilgai Aboriginal Home Care Packages

✆ 9832 3825

Note: ATSI

GWC Community Services Western

Sydney ✆ 9516 2188

Note: CALD, Greek

HammondCare Home Care Blue

Mountains

✆ 1800 826 166

HammondCare Home Care Central West/Mudgee

✆ 1800 826 166

HammondCare Home Care Western

Sydney

✆ 1800 826 166

Happy Living Home Care Packages

✆ 1300 911 728

Hayee Group Services

✆ 0452 293 220

HCA Home NSW

✆ 1300 422 111

Help at Home by Montefiore

✆ 1800 251 537

Hungarian, Italian, Jewish, Polish, Russian

Partner Profile Page: 37

Help On Wheels

✆ 0410 928 269

HenderCare (NSW & ACT)

✆ 1300 764 433

Hills Nursing

✆ 1300 131 393

Home Caring

✆ 1300 875 377

Note: Arabic, Asian, Greek, Indian, Italian

Home Support Services (NSW)

✆ 1800 854 300

Note: ATSI, CALD

HomeCaring - Dementia Caring

Australia ✆ 1300 875 377

Note: Meal delivery available

integratedliving New South Wales

✆ 1300 782 896

Note: Veterans’ Home Care funds for nursing only

Partner Profile Page: 44

IWAA Home Care Services (NSW) ✆ 8764 6425

Note: Bosnian, CALD, Middle Eastern, Sth African, Turkish

JewishCare (NSW) Home Support Services

✆ 1300 133 660

Note: CALD, Eastern European, Jewish

Just Better Care Blue Mountains

✆ 4579 7137

Partner Profile Page: 43

Just Better Care Hawkesbury Nepean ✆ 4579 7137

Partner Profile Page: 43

Just Better Care Hills to Hornsby ✆ 9484 8788

Partner Profile Page: 43

Just Better Care NSW ✆ 1300 587 823

Partner Profile Page: 43

Just Better Care Ryde Parramatta ✆ 9648 0899

Partner Profile Page: 43

Kal’ang Respite Care Centre Aboriginal Corporation ✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; medication assistance

KinCare NSW ✆ 1300 733 510

KinCare Nursing NSW-ACT ✆ 1300 733 510

KNC Home Care Packages ✆ 9988 4966

Leonie’s Caring ✆ 1800 491 805

Let’s Get Care (NSW) ✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n’ Easy ✆ 13 15 12

Note: Fee-for-service available

LiveBetter NSW ✆ 1800 580 580

Lumia Care

✆ 9764 4488

Partner Profile Page: 12-13

Macquarie Lodge Aged Care Centre ✆ 1300 111 227

Partner Profile Page: 28

Macquarie Lodge Retirement Village ✆ 1300 456 227

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

MCWA - Aged Care With A Difference ✆ 03 9318 1111

Note: CALD, European, LGBTIQ, Macedonian, Turkish

Mr Meticulous Services - cleaning ✆ 0402 317 313

MRM Care Consultant ✆ 0449 021 261

Multicultural Care ✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

Multicultural Care Home Care Packages ✆ 9718 6199

Note: CALD, NESB

Partner Profile Page: 52

My Guardian ✆ 9336 7555

New Age Community Services ✆ 0412 860 848

Note: Bosnian, Croatian, Slavic, Macedonian

Our Lady of Consolation Home Care Services ✆ 9832 5418

Note: ATSI, CALD

Oxley Home Care ✆ 9986 2266

Note: CALD

ParaMedical Health ✆ 1300 745 768

Patty Health and Care Support Services ✆ 08 7009 4495

PAWA Community Care HCPs ✆ 9716 0036

Note: CALD, European, NESB

Pearl Home Care - Central West NSW ✆ 0414 256 117

Note: ATSI

Pearl Home Care - Greater Parramatta ✆ 6188 6333

Pearl Home Care - Sydney Outer West ✆ 8004 7137

People First Healthcare ✆ 03 9402 9533

Note: ATSI, African, Arabic, Asian, CALD, LGBTIQ

Home Care Packages: Greater Sydney Metropolitan

Western Sydney

Premier Home Care

✆ 0451 816 788

Prestige In-home Care Sydney

9387 1039

Proveda ✆ 1300 002 262

Regal Care ✆ 03 9252 4141

Regal Health ✆ 9264 4555

Residential Gardens Home Care Services ✆ 8887 5555

Respect Home Care

✆ 1300 144 144

Note: Fee-for-service available

Right at Home Macarthur Penrith ✆ 4708 3032

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Norwest ✆ 8660 0065

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney Parramatta ✆ 8613 3022

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

Right at Home Sydney The Hills ✆ 8660 0064

Note: Oxygen and Enteral Feeding Supplement supplied

Partner Profile Page: 48

RSL LifeCare at Home CentralNarrabeen ✆ 1300 853 146

Salvos Home Care NSW

1300 111 227

Partner Profile Page: 28

Simply Helping ✆ 03 5381 0990

Partner Profile Page: 37

Sir Roden & Lady Cutler ✆ 8765 8661

Southern Cross Aged Support Services ✆ 1800 989 000

Southern Cross Care Home Care Nepean ✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care Services ✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care

Western Sydney ✆ 1800 870 427

Partner Profile Page: 33

St Sergius Day Centre Social Support/ Transport/HCPs ✆ 9727 9844

Note: CALD, NESB

St Simeon Healthcare ✆ 8645 4010

Note: Croatian, European, Filipino, Slavic

St Simeon Healthcare (NSW) ✆ 8645 4010

Note: CALD, Eastern European, Macedonian, NESB

St. Basil’s In-home Care ✆ 9784 3280

Note: Greek

Start Nursing Services ✆ 8883 3207

Note: CALD

Sue Mann Nursing & Community Care

✆ 1300 241 300

SydWest Multicultural Services Aged Care Services

✆ 9621 6633

Note: Arabic, Asian, CALD, European, NESB

Tender Loving Cuisine Australia ✆ 1800 801 200

The Benevolent Society HCPs

Hawkesbury/Blue Mountains ✆ 1800 236 762

Note: ATSI, CALD

The Benevolent Society - HCPs ✆ 1800 236 762

Note: ATSI, CALD; includes meal delivery

The CareSide ✆ 1300 854 080

The Co-operative Life ✆ 9698 7194

Note: CALD, LGBTIQ

The Cooperative Life ✆ 9698 7194

The Good Meal Co. ✆ 1800 155 255

Trilogy Care ✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Tripoli & Mena Association HCPs and CHSP ✆ 9758 1366

Note: Arabic

Uniting Home & Community Care NSW ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Hills District ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Nepean ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Western Sydney ✆ 1800 864 846

Partner Profile Page: 3

Uniting Seniors Gym - Westmead ✆ 1800 864 846

Partner Profile Page: 3

UPA Sydney Home Care Services ✆ 8197 9306

Vege2go ✆ 0450 876 088

VMCH Home Care Services Regional Northern NSW ✆ 1300 698 624

Note: ATSI, CALD

Warringah Place Retirement Village ✆ 9971 1933

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

Wendy’s Home Care ✆ 4587 5999

Wesley Home Care Western Sydney ✆ 8887 4977

Note: Arabic, Chinese, Greek, Indian, Italian

Wesley Mission Home Mod and Maintenanc Services ✆ 9804 5266

Whiddon Central West Community Care ✆ 1300 738 388

Your Aged Care at Home ✆ 8764 3669

Note: CALD, NESB; financial hardship priority

Home Care Packages: ACT

ACT

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

BaptistCare at home - ACT

✆ 1300 275 227

Note: ATSI, Chinese, Muslim, Vietnamese

Partner Profile Page: 35

Calvary Home Care ACT

✆ 1800 527 272

Partner Profile Page: 53, 85

Care Next Door

✆ 9666 7930

Care Services Australia

✆ 1300 455 322

Community Options - HCPs

✆ 6295 8800

Community Services #1

✆ 6126 4700

Note: Chinese, Croatian, Spanish; NESB,

Continuity Care Australia

✆ 1800 012 273

Enrich Living Services ACT

✆ 1300 202 003

Note: CALD

Feros Care/ At-home Aged Care in Canberra

✆ 1300 418 418

Goodwin Home Care

✆ 6175 5650

Partner Profile Page: 55

HammondCare Home Care ACT

✆ 1800 826 166

Happy Living HCPs

✆ 1300 911 728

HenderCare (NSW & ACT)

✆ 1300 764 433

Home Support Services (NSW)

✆ 1800 854 300

Note: ATSI, CALD

integratedliving Australian Capital Territory

✆ 1300 782 896

Note: Veterans’ Home Care funds for nursing only

Partner Profile Page: 44

IRT Home Care ACT

✆ 13 44 78

Just Better Care ACT

✆ 6280 4070

Partner Profile Page: 43

Just Better Care Canberra & South Coast

✆ 6280 4070

Partner Profile Page: 43

KinCare ACT

✆ 1300 733 510

KinCare Nursing NSW-ACT

✆ 1300 733 510

KNC Home Care Packages

✆ 9988 4966

Leonie's Caring

✆ 1800 491 805

Life Without Barriers NSW/ACT

✆ 1800 792 359

Lite n' Easy

✆ 13 15 12

Note: Fee-for-service available

MCWA - Aged Care With A Difference

✆ 03 9318 1111

Note: CALD, European, LGBTIQ

Mercy Health Home Care Canberra ✆ 1300 164 833

Note: ATSI

Partner Profile Page: 28

Mr Meticulous Services - cleaning

✆ 0402 317 313

MRM Care Consultant

✆ 0449 021 261

NAC Aged Care Home Support

✆ 6226 3799

Note: ATSI, CALD, LGBTIQ

PAC ACT Home Care Services ✆ 1800 722 679

Patty Health and Care Support Services

✆ 08 7009 4495

Pearl Home Care - Canberra ✆ 0412 175 848

RFBI Care at Home ✆ 1300 848 076

RFBI Care at Home ACT ✆ 1300 848 076

Right at Home ACT & Queanbeyan ✆ 5127 5198

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home ACT Canberra ✆ 5127 5199

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home RightCare ✆ 07 3054 1360

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

RSL LifeCare at Home South - ACT, Queanbeyan & Yass ✆ 1300 853 146

Salvos Home Care ACT ✆ 1300 111 227

Partner Profile Page: 28

Simply Helping

✆ 03 5381 0990

Partner Profile Page: 37

St. Basil's In Home Care ✆ 9784 3280

Note: Greek

Tender Loving Cuisine Australia ✆ 1800 801 200

The CareSide ✆ 1300 854 080

The Good Meal Co. ✆ 1800 155 255

Trilogy Care ✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Uniting Home & Community Care ACT ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care ACT & The Southern Tablelands ✆ 1800 864 846

Partner Profile Page: 3

Uniting Seniors Gym - Canberra ✆ 1800 864 846

Partner Profile Page: 3

Vege2go ✆ 0450 876 088

Vivir healthcare ✆ 1300 184 847

Home Care Packages: Regional NSW

Northern NSW

3Bridges Community HCPs

✆ 1300 327 434

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Adventist Senior Living Home Care Services

✆ 4977 0004

Alliance Community (NSW)

✆ 1300 769 155

Amazing ProCare - Hunter

✆ 4013 6164

Amazing ProCare - Tweed Head

✆ 07 5515 7905

Anglican Care Home Care Hunter

✆ 1800 733 553

Anglican Care Home Care Manning

✆ 1800 733 553

Ashlee Judd

✆ 1300 364 243

Athena Nursing Care

✆ 0416 439 554

Aurora Healthcare - Hunter Nursing

✆ 4959 6711

Note: ATSI, CALD

Aurora Healthcare - Mayo Home Nursing

✆ 6539 0777

Note: ATSI, CALD, French, German

Australian Unity Aboriginal Home Health - Bundjalung

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Aboriginal Home Health - Daramulen

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care ServiceFar North Coast NSW

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceHunter Valley

✆ 1300 753 206

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care ServiceLower Mid North Coast NSW

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service -

New England

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service -

Newcastle ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service -

Northern New England ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service

Central Coast

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Services ✆ 1300 753 206

Partner Profile Page: 11

Awabakal Aged Care

✆ 1300 174 908

Note: ATSI

Bannister In Home Care (NSW) ✆ 1300 368 991

Partner Profile Page: 49

BaptistCare at home - NSW ✆ 1300 275 227

Partner Profile Page: 35

Beresfield Community Care ✆ 4964 1131

Boggabri John Prior Multi Purpose Service

✆ 6749 7000

Note: ATSI

Bolton Clarke Home and Community Support (NSW) ✆ 1300 665 444

Partner Profile Page: IFC-1

Bolton Clarke Far North Coast (NSW) Home and Com'ty Support ✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Bolton Clarke Gold Coast Home and Com'ty Support

✆ 1300 221 122

Partner Profile Page: IFC-1

Bolton Clarke Hunter Home and Com'ty Support

✆ 1300 665 444

Partner Profile Page: IFC-1

Bolton Clarke Port Macquarie Home and Com'ty Support

✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Booroongen Djugun Aged Care Facility

✆ 6560 2100

Note: ATSI, CALD

Bundaleer Home Care

✆ 6586 9490

Partner Profile Page: 23

Calvary Home Care Hunter

✆ 1800 527 272

Partner Profile Page: 53, 85

Calvary Home Care Mid-North Coast Service Centre

✆ 1800 527 272

Partner Profile Page: 53, 85

Canowindra Community Care

✆ 07 5523 0311

Note: ATSI

Care Connect NSW

✆ 1800 692 464

Partner Profile Page: 51

Care Next Door ✆ 9666 7930

Carexcell Community Care

✆ 6651 1649

Note: ATSI

Catholic Healthcare HC Services Mid North Coast ✆ 1800 225 474

CatholicCare Sydney ✆ 13 18 19

Cessnock Home Care & Support Services

✆ 4019 9700

Comfort Home Care

✆ 7258 7211

Community Care Options ✆ 6650 2000

Community Gateway Kempsey ✆ 1300 657 473

Community Interlink Home Care

✆ 1300 203 203

Note: ATSI

Complete Healthcare Connect ✆ 07 3472 5655

Concept Care

✆ 1800 266 237

ConnectAbility Australia - AC Services - Senior Solutions

✆ 4962 1000

Continuity Care Australia

✆ 1800 012 273

CPL Aged Care Services NSW ✆ 1800 275 753

Crowley Care ✆ 1300 139 099

Cura Aged Care ✆ 07 5620 3805

Note: ATSI, Asian, CALD, European, LGBTIQ, NESB

Direct Care Australia ✆ 1300 122 730

Note: French, Greek, Italian

Dovida - Mid North Coast ✆ 6583 9944

Dovida - Newcastle ✆ 4945 4316

Dungog & District Neighbourcare ✆ 4992 3348

EACH Home Care Packages (NSW) ✆ 1300 003 224

Note: CALD

Five Good Friends Home Care Services

NSW ✆ 1300 787 581

Note: Other supplements

Partner Profile Page: 65

Five Good Friends NDIS Services ✆ 1300 787 581

Partner Profile Page: 65

Gallipoli Home ✆ 9136 3000

Note: Arabic, CALD, Indian, Middle Eastern

Glen Innes Severn Council Life Choices - Support Services ✆ 6730 2500

Note: ATSI

GoCo Barraba ✆ 6740 2240

Partner Profile Page: 184

GoCo Gunnedah ✆ 6740 2240

Note: ATSI; visiting allied health

Partner Profile Page: 184

GoCo Quirndi ✆ 6740 2240

Partner Profile Page: 184

GoCo Tamworth ✆ 6740 2240

Partner Profile Page: 184

Gourmet Meals ✆ 1300 112 112

Home Care Packages: Regional NSW

Northern NSW

GWC Community Services Hunter

✆ 9516 2188

Note: Greek

HammondCare Home Care Coffs

Harbour

✆ 1800 826 166

HammondCare Home Care Hunter

✆ 1800 826 166

HammondCare Home Care Lismore

✆ 1800 826 166

HammondCare Home Care Port

Macquarie

✆ 1800 826 166

HammondCare Home Care Scone

✆ 1800 826 166

Happy Living HCPs

✆ 1300 911 728

HART Services

✆ 1300 874 278

Hayee Group Services

✆ 0452 293 220

HCA Home NSW

✆ 1300 422 111

Help On Wheels

✆ 0410 928 269

HenderCare (NSW & ACT)

✆ 1300 764 433

Home Care - St Agnes' Care & Lifestyle

✆ 5525 3600

Home Care Assistance Newcastle

Hunter

✆ 4089 3000

Home Care Assistance North Coast

✆ 6646 3527

Note: Therapies

Home Caring

✆ 1300 875 377

Note: Arabic, Asian, Greek, Indian, Italian

Home Instead Gold Coast

✆ 07 5591 2444

Home Nursing Group

✆ 1300 698 693

HomeCaring - Dementia Caring

Australia

✆ 1300 875 377

Note: Meal delivery available

Hunter Community Services

✆ 4937 4555

integratedliving Far North Coast (NSW)

✆ 1300 782 896

Partner Profile Page: 44

integratedliving Hunter (NSW) ✆ 1300 782 896

Partner Profile Page: 44

integratedliving Mid North Coast (NSW) ✆ 1300 782 896

Partner Profile Page: 44

integratedliving New South Wales ✆ 1300 782 896

Note: Veterans’ Home Care funds for nursing only

Partner Profile Page: 44

Just Better Care Mid North Coast ✆ 6590 1060

Partner Profile Page: 43

Just Better Care Newcastle Hunter ✆ 4943 8854

Partner Profile Page: 43

Just Better Care NSW ✆ 1300 587 823

Partner Profile Page: 43

Kal'ang Respite Care Centre Aboriginal Corporation ✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; med assistance

KinCare NSW ✆ 1300 733 510

KinCare Nursing NSW-ACT ✆ 1300 733 510

Kyogle Multi-Purpose Service ✆ 6630 0400

Leonie's Caring ✆ 1800 491 805

Let's Get Care (NSW) ✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Life Without Barriers NSW/ACT ✆ 1800 792 359

Lifetime Connect - Aged Com'ty Wellness Nambucca Valley ✆ 6568 2522

Note: ATSI, CALD, LGBTIQ

Lite n' Easy ✆ 13 15 12

Note: Fee-for-service available

LiveBetter NSW ✆ 1800 580 580

Note: Also servicing surrounding townships

Lumia Care ✆ 9764 4488

Partner Profile Page: 12-13

Magenta Community Services ✆ 07 4633 4967

Magenta Community Services | Northern Rivers ✆ 07 4633 4967

Maitland Community Care Services ✆ 4932 5755

McLean Care Home & Community Services

✆ 1300 791 660

Note: STRC

MCWA - Aged Care With A Difference ✆ 03 9318 1111

Note: CALD, European, LGBTIQ

Mercy Services Home Care Packages ✆ 4962 6680

Note: LGBTIQ

Merton Court Hostel ✆ 6547 2684

MidCoast Assist ✆ 1300 658 830

Mr Meticulous Services - cleaning ✆ 0402 317 313

MRM Care Consultant ✆ 0449 021 261

Newcastle District Nursing Services ✆ 4953 8444

Nimbin Multi Purpose Service ✆ 6688 1400

Northern Settlement Services

Multicultural AC Services ✆ 4969 3399

Note: Asian, CALD, European, LGBTIQ, NESB

NovaCare Home Care Packages ✆ 1300 363 654

NSW Home Support Services ✆ 1300 770 118

NVC ✆ 6598 5000

Omnicare Alliance Home Care Service ✆ 1300 336 488

PAC Hunter Home Care Services ✆ 1800 722 679

PAC New England Home Care Services ✆ 1800 722 679

Patty Health and Care Support Services ✆ 08 7009 4495

Pearl Home Care - Murrumbidgee ✆ 6971 4242

Pearl Home CareNewcastle and Hunter ✆ 8528 8183

Pearl Home Care - North Coast NSW ✆ 1300 901 800

People First Healthcare ✆ 03 9402 9533

Note: ATSI, CALD, LGBTIQ

Port Stephens Veterans and Citizens AC ✆ 1800 620 356

Regal Health ✆ 9264 4555

RFBI Care at Home ✆ 1300 848 076

RFBI Care at Home Lower Hunter ✆ 1300 848 076

RFBI Care at Home Mid North Coast ✆ 1300 848 076

RFBI Care at Home New England ✆ 1300 848 076

Right at Home Hunter & Port Stephens ✆ 4039 3006

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home Newcastle ✆ 4067 5202

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home Newcastle Toronto ✆ 1300 363 802

Partner Profile Page: 48

Right at Home Northern Rivers ✆ 5622 6015

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home RightCare ✆ 07 3054 1360

Note: Oxygen and Enteral Feeding Supplement

Advert page: 48

Right at Home Western NSW ✆ 6837 1405

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

RSL LifeCare at Home Central - Tea Gdns, Dungog, Hawks Nest ✆ 1300 853 146

RSL LifeCare at Home North - Casino, Kyogle, Lismore ✆ 1300 853 146

Home Care Packages: Regional NSW

Northern NSW

RSL LifeCare at Home North - Coffs

Harbour, Urunga, Tamworth, Armidale

✆ 1300 853 146

RSL LifeCare at Home NorthMullumbimby, Byron Bay, Ballina

✆ 1300 853 146

RSL LifeCare at Home North - Tweed Heads, Gold Coast

✆ 1300 853 146

RSL LifeCare At Home Yamba

✆ 1300 853 146

Salvos Home Care NSW

✆ 1300 111 227

Partner Profile Page: 28

Southern Cross Aged Support Services

✆ 1800 989 000

Southern Cross Care Home Care Far North Coast

✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care

Northern

✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care Services

✆ 1800 870 427

Partner Profile Page: 33

Southern Highlands Home Care (SHHC)

✆ 4861 1329

St Carthage's Community Care

✆ 6620 0000

Note: Italian

3Bridges Community HCPs

✆ 1300 327 434

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Allawah Lodge Aged Care Facility

✆ 6927 3521

allcare

✆ 1300 377 074

Alliance Community (NSW)

✆ 1300 769 155

Allied Therapy ServicesAlbury/Wodonga

✆ 5005 7096

St Sergius Day Centre Social Support/ Transport/HCPs

✆ 9727 9844

Note: CALD, NESB

St Simeon Healthcare ✆ 8645 4010

Note: European, Filipino, German, Slavic

Start Nursing Services ✆ 8883 3207

Note: CALD

Sue Mann Nursing & Community Care

✆ 1300 241 300

Sunrise Supported Living Tuncurry HC Services

✆ 5528 5001

Tablelands Community Support ✆ 6778 6350

Note: ATSI

Tender Loving Cuisine Australia ✆ 1800 801 200

Tenterfield Total Care ✆ 6736 4947

The Benevolent Society HCPs New England/Tamworth ✆ 1800 236 762

Note: ATSI, CALD

The CareSide ✆ 1300 854 080

The Co-operative Life ✆ 9698 7194

Note: CALD, LGBTIQ

The Cooperative Life ✆ 9698 7194

The Good Meal Co. ✆ 1800 155 255

Ashlee Judd ✆ 1300 364 243

Athena Nursing Care ✆ 0416 439 554

Australian Unity Aboriginal Home Health - Ngangana & Wiradjuri ✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care ServiceFar West NSW ✆ 1300 753 206

Partner Profile Page: 11

TransCare Hunter Limited ✆ 6545 3113

Trilogy Care ✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Uniting Home & Community Care NSW ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Clarence Valley ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Far North Coast ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Hunter ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Mid North Coast ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care New England ✆ 1800 864 846

Partner Profile Page: 3

UPA Newcastle Home Care Services ✆ 4965 2200

UPA North Coast Home Care Services ✆ 1300 026 594

Urbenville Multi Purpose Service ✆ 6634 1600

Vege2go ✆ 0450 876 088

Australian Unity Home Care Service - Farrer ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceLachlan ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceSouthern Highlands ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service

- Sturt ✆ 1300 753 206

Partner Profile Page: 11

VMCH Home Care Services Regional Northern NSW ✆ 1300 698 624

Note: ATSI, CALD

Wesley Home Care Central Coast & Newcastle ✆ 4352 3880

Wesley Home Care Far North Coast ✆ 6588 1745

Whiddon Far North Coast Community Care ✆ 1300 738 388

Whiddon Hunter Community Care ✆ 1300 738 388

Whiddon Kyogle ✆ 1300 738 388

Whiddon Mid North Coast Community Care ✆ 1300 738 388

Whiddon New England Community Care ✆ 1300 738 388

Whiddon Tweed Heads Community Care

✆ 1300 738 388

Note: LGBTIQ

Woodport Aged Care Centre ✆ 1300 111 227

Partner Profile Page: 28

Woodport Retirement Village ✆ 4365 9373

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

Yarrabee Community Aged Care ✆ 6686 9855

Note: ATSI

Australian Unity Home Care Services ✆ 1300 753 206

Partner Profile Page: 11

BaptistCare at home - NSW ✆ 1300 275 227

Partner Profile Page: 35

Bilyara Hostel ✆ 6341 1666

Note: ATSI

Calvary Home Care Riverina ✆ 1800 527 272

Partner Profile Page: 53, 85

Care Connect NSW ✆ 1800 692 464

Partner Profile Page: 51

South Western NSW

Home Care Packages: Regional NSW

South Western NSW

Care Next Door

✆ 9666 7930

Carrathool Shire Council Multi Service Outlet

✆ 6961 7600

Note: Meal delivery available

Catholic Healthcare HC Services

Riverina Murray

✆ 1800 225 474

CatholicCare Sydney

✆ 13 18 19

Comfort Home Care

✆ 7258 7211

Community Interlink Home Care

✆ 1300 203 203

Note: ATSI

Complete Healthcare Connect

✆ 07 3472 5655

Concept Care

✆ 1800 266 237

Continuity Care Australia

✆ 1800 012 273

Coolamon-Ganmain Multi Purpose Service

✆ 6927 3303

Cypress View Lodge

✆ 6954 4202

Dementia & Aged Care Services -

Southern Highlands

✆ 1800 322 767

Direct Care Australia

✆ 1300 122 730

Note: French, Greek, Italian

Dovida - Ovens Murray

✆ 6000 1966

Dyirri-Bang-Gu Aboriginal Corporation

AC Service

✆ 6964 0518

Note: ATSI

Finley Regional Care Complete Care

✆ 03 5883 9600

Forrest Community Services Griffith

✆ 6964 0088

Forrest Community Services Tumut

✆ 6947 9144

Forrest Community Services Wagga Wagga

✆ 6932 3009

Gallipoli Home

✆ 9136 3000

Note: Arabic, CALD, Indian, Middle Eastern

Happy Living HCPs

✆ 1300 911 728

Hayee Group Services

✆ 0452 293 220

HCA Home NSW

✆ 1300 422 111

Help On Wheels

✆ 0410 928 269

HenderCare (NSW & ACT)

✆ 1300 764 433

integratedliving New South Wales

✆ 1300 782 896

Note: Veterans’ Home Care funds for nursing only

Partner Profile Page: 44

Intereach Aged Care Services

✆ 1300 488 226

Note: Oxygen Supplement available

Jerilderie Multi Purpose Service

✆ 03 5886 6700

Note: ATSI

Just Better Care Hume & Southern Riverina ✆ 03 5873 2034

Partner Profile Page: 43

Just Better Care Murrumbidgee Lachlan & South West ✆ 6931 1020

Partner Profile Page: 43

Just Better Care NSW ✆ 1300 587 823

Partner Profile Page: 43

Kal'ang Respite Care Centre Aboriginal Corporation ✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; med assistance

KinCare NSW ✆ 1300 733 510

KinCare Nursing NSW-ACT ✆ 1300 733 510

Kirinari Transport Services ✆ 6041 2299

Leonie's Caring ✆ 1800 491 805

Let's Get Care (NSW) ✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n' Easy ✆ 13 15 12

Note: Fee-for-service available

LiveBetter NSW ✆ 1800 580 580

Note: Also servicing surrounding townships

Lutheran Aged Care Home Care Services (NSW) ✆ 6060 4000

MCWA - Aged Care With A Difference ✆ 03 9318 1111

Note: CALD, European, LGBTIQ

Mercy Health Home Care Albury ✆ 1300 164 833

Partner Profile Page: 28

Mercy Health Home Care Young ✆ 1300 164 833

Partner Profile Page: 28

Mr Meticulous Services - cleaning ✆ 0402 317 313

MRM Care Consultant ✆ 0449 021 261

NAC Aged Care Home Support ✆ 6226 3799

Note: ATSI, CALD, LGBTIQ

Patty Health and Care Support Services ✆ 08 7009 4495

Pearl Home Care - Murrumbidgee ✆ 6971 4242

People First Healthcare ✆ 03 9402 9533

Note: ATSI, CALD, LGBTIQ

Pinnacle Community Services Cootamundra ✆ 6942 7786

Pinnacle Community Services Temora ✆ 6977 1326

Note: ATSI, CALD, LGBTIQ, NESB

Regal Health ✆ 9264 4555

Right at Home RightCare

✆ 07 3054 1360

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home Southern NSW ✆ 5963 2600

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

RSL LifeCare at Home Sth Wagga Wagga, Griffith, Gundagai, Narrandera ✆ 1300 853 146

Rumbalara Positive Ageing & Disability Services ✆ 03 5822 2866

Note: ATSI

Simply Helping Goulburn Valley ✆ 03 5795 1635

Partner Profile Page: 37

Southern Cross Care Home Care Services ✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care

Southern ✆ 1800 870 427

Partner Profile Page: 33

St Sergius Day Centre Social Support/ Transport/HCPs ✆ 9727 9844

Note: CALD, NESB

Start Nursing Services ✆ 8883 3207

Note: CALD

The CareSide ✆ 1300 854 080

The Good Meal Co. ✆ 1800 155 255

Trilogy Care ✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Uniting Home & Community Care NSW ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Riverina ✆ 1800 864 846

Partner Profile Page: 3

UPA Riverina Murray Home Care Services ✆ 6057 7250

UPA Wagga Wagga Home Care Services ✆ 6921 3219

Vege2go ✆ 0450 876 088

Home Care Packages: Regional NSW

Southern NSW

VMCH Home Care Services Regional

Northern NSW

✆ 1300 698 624

Note: ATSI, CALD

3Bridges Community HCPs

✆ 1300 327 434

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

allcare

✆ 1300 377 074

Alliance Community (NSW)

✆ 1300 769 155

Anglicare At Home Southern Region

✆ 1300 111 278

Note: CALD

Ashlee Judd

✆ 1300 364 243

Athena Nursing Care

✆ 0416 439 554

Australian Unity Aboriginal Home Health - Weja

✆ 1300 881 144

Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care ServiceIllawarra North

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceIllawarra South

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceSouthern Highlands

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service - Sturt

✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Services

✆ 1300 753 206

Partner Profile Page: 11

Banksia Villages

✆ 4471 6621

BaptistCare at home - NSW

✆ 1300 275 227

Partner Profile Page: 35

BCR Communities HCPs

✆ 1300 222 748

Note: ATSI, CALD, LGBTIQ

Blue Haven In-home Care

✆ 4203 4055

Bolton Clarke Home and Community Support (NSW)

✆ 1300 665 444

Partner Profile Page: IFC-1

Bolton Clarke Illawarra At Home Support

✆ 1300 665 444

Note: CALD, LGBTIQ

Partner Profile Page: IFC-1

Care Connect NSW ✆ 1800 692 464

Partner Profile Page: 51

Care Next Door ✆ 9666 7930

CASS Care ✆ 9718 7305

Note: Asian, CALD; settlement service for migrants

CatholicCare Sydney ✆ 13 18 19

CatholicCare Wollongong ✆ 4227 1122

Note: NESB; counsellors

Comfort Home Care ✆ 7258 7211

Community Gateway Nowra ✆ 1300 657 473

Community Gateway Wollongong ✆ 1300 657 473

Note: CALD

Community Interlink Home Care

✆ 1300 203 203

Note: ATSI

Complete Healthcare Connect ✆ 07 3472 5655

Concept Care

✆ 1800 266 237

Continuity Care Australia ✆ 1800 012 273

Dementia & Aged Care ServicesSouthern Highlands ✆ 1800 322 767

Direct Care Australia ✆ 1300 122 730

Note: French, Greek, Italian

Dovida - Wollongong ✆ 4295 6829

Five Good Friends Home Care Services

NSW ✆ 1300 787 581

Note: Other supplements

Partner Profile Page: 65

Five Good Friends NDIS Services

✆ 1300 787 581

Partner Profile Page: 65

Gallipoli Home ✆ 9136 3000

Note: Arabic, CALD, Indian, Middle Eastern

Goodwin Home Care ✆ 6175 5650

Partner Profile Page: 55

GWC Community Services Illawarra

✆ 9516 2188

Note: Greek

HammondCare Home Care ACT

✆ 1800 826 166

HammondCare Home Care Illawarra

✆ 1800 826 166

HammondCare Home Care Merimbula

✆ 1800 826 166

HammondCare Home Care Shoalhaven

✆ 1800 826 166

HammondCare Home Care South Coast

✆ 1800 826 166

Happy Living HCPs

✆ 1300 911 728

Hayee Group Services

✆ 0452 293 220

HCA Home NSW ✆ 1300 422 111

Help On Wheels

✆ 0410 928 269

HenderCare (NSW & ACT) ✆ 1300 764 433

Home Caring

✆ 1300 875 377

Note: Arabic, Asian, Greek, Indian, Italian

Home Caring Shoalhaven ✆ 0459 965 236

Illawarra Aboriginal Corporation Home Care

✆ 4228 1585

Note: ATSI

Inasmuch Community Residential Aged Care ✆ 4441 1666

integratedliving Illawarra (NSW) ✆ 1300 782 896

Partner Profile Page: 44

integratedliving New South Wales

✆ 1300 782 896

Note: Veterans’ Home Care funds for nursing only

Partner Profile Page: 44

Interchange Australia Home Care Packages ✆ 1300 112 334

IRT Home Care Far South Coast ✆ 13 44 78

IRT Home Care Illawarra ✆ 13 44 78

IRT Home Care South Coast ✆ 13 44 78

ItSoWel Home Support Services ✆ 4228 8222

Note: Enrolled nurses

Just Better Care Canberra & South Coast

✆ 6280 4070

Partner Profile Page: 43

Just Better Care Illawarra & Southern Highlands ✆ 4298 4666

Partner Profile Page: 43

Just Better Care NSW ✆ 1300 587 823

Partner Profile Page: 43

Kal'ang Respite Care Centre Aboriginal Corporation ✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; med assistance

KinCare NSW ✆ 1300 733 510

KinCare Nursing NSW-ACT ✆ 1300 733 510

Leonie's Caring ✆ 1800 491 805

Let's Get Care (NSW) ✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Life Without Barriers NSW/ACT ✆ 1800 792 359

Lite n' Easy ✆ 13 15 12

Note: Fee-for-service available

Lumia Care

✆ 9764 4488

Partner Profile Page: 12-13

Macquarie Lodge Aged Care Centre ✆ 1300 111 227

Partner Profile Page: 28

Home Care Packages: Regional NSW

Southern NSW

Macquarie Lodge Retirement Village

✆ 1300 456 227

Note: HCPs by Salvos Home Care

Partner Profile Page: 28

MCCI Home & Community Care

Services

✆ 4229 7566

Note: CALD, LGBTIQ

MCWA - Aged Care With A Difference

✆ 03 9318 1111

Note: CALD, European, LGBTIQ

Mr Meticulous Services - cleaning

✆ 0402 317 313

MRM Care Consultant

✆ 0449 021 261

NAC Aged Care Home Support

✆ 6226 3799

Note: ATSI, CALD, LGBTIQ

PAC Illawarra Home Care Services

✆ 1800 722 679

Patty Health and Care Support Services

✆ 08 7009 4495

Pearl Home Care - Illawarra and Nowra

✆ 4203 4196

Pearl Home Care - Murrumbidgee

✆ 6971 4242

People First Healthcare

✆ 03 9402 9533

Note: ATSI, CALD, LGBTIQ

Regal Health

✆ 9264 4555

RFBI Care at Home

✆ 1300 848 076

Western

NSW

3Bridges Community HCPs

✆ 1300 327 434

Abigail Mamas Healthcare Services

✆ 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

ADS Care

✆ 8677 0093

Note: Chinese, Indian, Nepalese

Alliance Community (NSW)

✆ 1300 769 155

Ashlee Judd

✆ 1300 364 243

Athena Nursing Care

✆ 0416 439 554

RFBI Care at Home ACT

✆ 1300 848 076

Right at Home ACT & Queanbeyan

✆ 5127 5198

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home RightCare

✆ 07 3054 1360

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

RSL LifeCare at Home South - ACT, Queanbeyan & Yass

✆ 1300 853 146

RSL LifeCare at Home SouthMerimbula, Bega, Eden ✆ 1300 853 146

Sapphire Coast Community Aged Care ✆ 6492 7777

Note: ATSI; mobility & assistive tech

Senior Helpers Wollongong ✆ 4200 1386

Simply Helping ✆ 03 5381 0990

Partner Profile Page: 37

Snowy Monaro Regional Council Com'ty Support Services HCPs ✆ 6451 1059

Southern Cross Aged Support Services ✆ 1800 989 000

St Sergius Day Centre Social Support/ Transport/HCPs ✆ 9727 9844

Note: CALD, NESB

Australian Unity Aboriginal Home Health - Ngangana & Wiradjuri ✆ 1300 881 144 Note: ATSI

Partner Profile Page: 11

Australian Unity Home Care ServiceFar West NSW ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service - Farrer ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceHunter Valley ✆ 1300 753 206 Note: ATSI

Partner Profile Page: 11

St Simeon Healthcare ✆ 8645 4010

Note: European, Filipino, German, Slavic

Start Nursing Services ✆ 8883 3207

Note: CALD

Tender Loving Cuisine Australia ✆ 1800 801 200

The CareSide ✆ 1300 854 080

The Good Meal Co. ✆ 1800 155 255

Trilogy Care

✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Uniting Home & Community Care NSW ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care ACT & The Southern Tablelands ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Far South ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Illawarra ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Shoalhaven ✆ 1800 864 846

Partner Profile Page: 3

Australian Unity Home Care ServiceLachlan ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceNew England ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care ServiceSouthern Highlands ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service - Sturt ✆ 1300 753 206

Partner Profile Page: 11

Uniting Home Care Upper Lachlan ✆ 1800 864 846

Partner Profile Page: 3

Uniting Seniors Gym - Gerringong ✆ 1800 864 846

Partner Profile Page: 3

UPA Sydney Home Care Services ✆ 8197 9306

Upper Lachlan Community Care ✆ 4832 2399

Vege2go ✆ 0450 876 088

VMCH Home Care Services Regional

Northern NSW ✆ 1300 698 624

Note: ATSI, CALD

Warrigal Albion Park Rail ✆ 1800 927 744

Note: Dutch, Italian, Macedonian

Warrigal Home Services Queanbeyan ✆ 1800 927 744

Warrigal Home Services Southern Highlands ✆ 1800 927 744

Wesley Home Care Illawarra ✆ 8522 2200

Wesley Home Care South West Sydney ✆ 9641 7088

Yass Valley Aged Care ✆ 6226 2030

Australian Unity Home Care ServiceWestern Plains ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Service Calare ✆ 1300 753 206

Partner Profile Page: 11

Australian Unity Home Care Services ✆ 1300 753 206

Partner Profile Page: 11

BaptistCare at home - NSW ✆ 1300 275 227

Partner Profile Page: 35

Bilyara Hostel ✆ 6341 1666

Note: ATSI

Home Care Packages: Regional NSW

Western NSW

Care Connect NSW

✆ 1800 692 464

Partner Profile Page: 51

Care Next Door

✆ 9666 7930

Catholic Healthcare HC Services

Central West

✆ 1800 225 474

Catholic Healthcare HC Services

Orana

✆ 1800 225 474

CatholicCare Sydney

✆ 13 18 19

Comfort Home Care

✆ 7258 7211

Community Interlink Home Care

✆ 1300 203 203 Note: ATSI

Complete Healthcare Connect

✆ 07 3472 5655

Concept Care

✆ 1800 266 237

Continuity Care Australia

✆ 1800 012 273

Cooinda Aged Care Facility

✆ 6842 0888

Direct Care Australia

✆ 1300 122 730

Note: French, Greek, Italian

Gallipoli Home

✆ 9136 3000

Note: Arabic, CALD, Indian, Middle Eastern

Goodooga Health Service Community Care

✆ 6820 6200

Note: ATSI

HammondCare Home Care Central West/Mudgee

✆ 1800 826 166

HammondCare Home Care Far West

✆ 1800 826 166

Happy Living HCPs

✆ 1300 911 728

Hayee Group Services

✆ 0452 293 220

HCA Home NSW

✆ 1300 422 111

Help On Wheels

✆ 0410 928 269

HenderCare (NSW & ACT)

✆ 1300 764 433

HomeCaring - Dementia Caring

Australia

✆ 1300 875 377

Note: Meal delivery available

integratedliving New South Wales

✆ 1300 782 896

Note: Veterans’ Home Care funds for nursing only

Partner Profile Page: 44

Jack Towney Hostel

✆ 6817 8777

Note: ATSI

Just Better Care Murrumbidgee

Lachlan & South West

✆ 6931 1020

Partner Profile Page: 43

Just Better Care NSW ✆ 1300 587 823

Partner Profile Page: 43

Kal'ang Respite Care Centre Aboriginal Corporation

✆ 07 4124 7780

Note: ATSI, Asian, LGBTIQ; med assistance

KinCare NSW ✆ 1300 733 510

KinCare Nursing NSW-ACT ✆ 1300 733 510

Leonie's Caring

✆ 1800 491 805

Let's Get Care (NSW)

✆ 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n' Easy

✆ 13 15 12

Note: Fee-for-service available

LiveBetter NSW ✆ 1800 580 580

Note: Also servicing surrounding townships

McLean Care Home & Community Services ✆ 1300 791 660

Note: STRC

MCWA - Aged Care With A Difference ✆ 03 9318 1111

Note: CALD, European, LGBTIQ

Mr Meticulous Services - cleaning

✆ 0402 317 313

MRM Care Consultant

✆ 0449 021 261

Patty Health and Care Support Services

✆ 08 7009 4495

Pearl Home Care - Murrumbidgee

✆ 6971 4242

People First Healthcare

✆ 03 9402 9533

Note: ATSI, CALD, LGBTIQ

Regal Health

✆ 9264 4555

RFBI Care at Home

✆ 1300 848 076

Right at Home Central West NSW

✆ 5301 6418

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home RightCare

✆ 07 3054 1360

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

Right at Home Western NSW

✆ 6837 1405

Note: Oxygen and Enteral Feeding Supplement

Partner Profile Page: 48

RSL LifeCare at Home South - Kandos

✆ 1300 853 146

Rumbalara Positive Ageing & Disability

Services

✆ 03 5822 2866

Note: ATSI

Southern Cross Aged Support Services

✆ 1800 989 000

Southern Cross Care Home Care Nepean

✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care Services

✆ 1800 870 427

Partner Profile Page: 33

Southern Cross Care Home Care Western ✆ 1800 870 427

Partner Profile Page: 33

St Sergius Day Centre Social Support/ Transport/HCPs ✆ 9727 9844

Note: CALD, NESB

Start Nursing Services ✆ 8883 3207

Note: CALD

The CareSide ✆ 1300 854 080

The Good Meal Co.

✆ 1800 155 255

Tottenham Multi Purpose Service ✆ 6891 6200

Trilogy Care ✆ 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 116

Tullamore Multi Purpose Service ✆ 6892 6400

Uniting AgeWell Loddon Mallee North HC ✆ 03 4026 7000

Uniting Home & Community Care NSW ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Central West ✆ 1800 864 846

Partner Profile Page: 3

Uniting Home Care Far West ✆ 1800 864 846

Partner Profile Page: 3

Uniting Seniors Gym - Orange ✆ 1800 864 846

Partner Profile Page: 3

UPA Central West Home Care Services ✆ 6361 3322

Note: STRC

UPA Dubbo Home Care Services ✆ 5852 4753

UPA Sydney Home Care Services ✆ 8197 9306

Vege2go ✆ 0450 876 088

VMCH Home Care Services Regional Northern NSW ✆ 1300 698 624

Note: ATSI, CALD

Warrumbungle Community Care Coolah ✆ 6378 5130

Warrumbungle Community Care Coonabarabran ✆ 6849 2200

Wenonah Lodge ✆ 6374 2088

Whiddon Central West Community Care ✆ 1300 738 388

Yeoval Aged Care

✆ 5852 4600

Note: Private services

NSW/ACT Culturally Appropriate Home Care Packages

Cultural

African Abigail Mamas Healthcare Services 0401 093 396

African KOPWA Community Services 9412 0270

African People First Healthcare 03 9402 9533

Arabic Abigail Mamas Healthcare Services 0401 093 396

Arabic Advance Diversity Services Help at Home Serv 9136 4788

Arabic Catholic Healthcare Home Care Services Sydney 1800 225 474

Arabic CORE Community Services Aged & Disability Care 8717 1500

Arabic FOCUS Connect 4627 1188

Arabic Gallipoli Home - HCPs 9136 3009

Arabic Home Caring 1300 875 377

Arabic IWAA Home Care Services (NSW) 8764 6425

Arabic People First Healthcare 03 9402 9533

Arabic SydWest Multicultural Services AC Services 9621 6633

Arabic Tripoli & Mena Assoc HCPs and Commonwealth Support 9758 1366

Arabic Wesley Home Care Nthn Sydney & Nthn Beaches 9263 5166

Arabic Wesley Home Care Western Sydney 8887 4977

Arabic Your Aged Care at Home 8764 3669

Asian Abigail Mamas Healthcare Services 0401 093 396

Asian Australian Chinese Com'ty Association Wstn Centre 9687 8981

Asian Cura Aged Care 07 5620 3805

Asian Home Caring 1300 875 377

Asian Kal'ang Respite Care Centre Aboriginal Corporation 07 4124 7780

Asian Northern Settlement Services Multicultural AC Serv 4969 3399

Assyrian CORE Community Services Aged & Disability Care 8717 1500

Assyrian People First Healthcare 03 9402 9533

ATSI Adssi In-home Support HCPs 1300 578 478

ATSI Aurora Healthcare - Hunter Nursing 4959 6711

ATSI Aurora Healthcare - Mayo Home Nursing 6539 0777

ATSI Australian Unity Aboriginal Home Health - Bundjalung 1300 881 144

ATSI Australian Unity Aboriginal Home Health - Daramulen 1300 881 144

ATSI Australian Unity Aboriginal Home HealthNgangana & Wiradjuri 1300 881 144

ATSI Australian Unity Aboriginal Home Health - Wangary 1300 881 144

ATSI Australian Unity Aboriginal Home Health - Weja 1300 881 144

ATSI Australian Unity Aboriginal Home Health Alleena & Warrambucca 1300 881 144

ATSI Australian Unity HC Service - Hunter Valley 1300 753 206

ATSI Awabakal Aged Care 1300 174 908

ATSI BaptistCare at home - ACT 1300 275 227

ATSI BCR Communities HCPs 1300 222 748

ATSI Bilyara Hostel 6341 1666

ATSI Boggabri John Prior Multi Purpose Service 6749 7000

ATSI Booroongen Djugun Aged Care Facility 6560 2120

ATSI Bungree Aboriginal Association HCPs 4350 0100

ATSI Canowindra Community Care 07 5523 0311

ATSI Carexcell Community Care 6651 1649

ATSI Community Interlink Home Care 1300 203 203

ATSI Cura Aged Care 07 5620 3805

ATSI Dyirri-Bang-Gu Aboriginal Corporation AC Service 6964 0518

ATSI Gilgai Aboriginal HCPs 9832 3825

ATSI Glen Innes Severn Council Life Choices - Support Serv 6730 2500

ATSI GoCo Gunnedah 6740 2240

ATSI Goodooga Health Service Community Care 6820 6200

ATSI Home Support Services (NSW) 1800 854 300

Cultural

Group Service Provider

Phone (02)

ATSI Illawarra Aboriginal Corporation Home Care 4228 1585

ATSI Jack Towney Hostel 6817 8777

ATSI Jerilderie Multi Purpose Service 03 5886 6700

ATSI Kal'ang Respite Care Centre Aboriginal Corp 07 4124 7780

ATSI Let's Get Care (NSW) 1300 497 442

ATSI Lifetime Connect Aged Com'ty Wellness Nambucca Valley 6568 2522

ATSI Mercy Health Home Care Canberra 1300 164 833

ATSI NAC Aged Care Home Support 6226 3799

ATSI Our Lady of Consolation Home Care Services 9832 5418

ATSI Pearl Home Care - Central West NSW 0414 256 117

ATSI People First Healthcare 03 9402 9533

ATSI Pinnacle Community Services

ATSI

NSW/ACT Culturally Appropriate Home Care Packages

Cultural Group Service Provider

CALD Care Connect

CALD Carrington Community Care HCPs

Phone (02)

1800 692 464

1300 590 590

CALD CASS Care 9718 7305

CALD CatholicCare Sydney HCPs 13 18 19

CALD Community Gateway Wollongong

1300 657 473

CALD Cura Aged Care 07 5620 3805

CALD EACH Home Care Packages (NSW)

CALD Enrich Living Services ACT

1300 003 224

1300 202 003

CALD FOCUS Connect 4627 1188

CALD Focus Connect Multicultural HCPs Program 4627 1188

CALD Gallipoli Home 9136 3000

CALD GWC Community Services Western Sydney 9516 2188

CALD Home Support Services (NSW) 1800 854 300

CALD IWAA Home Care Services (NSW) 8764 6425

CALD JewishCare (NSW) Home Support Services

CALD Let's Get Care (NSW)

1300 133 660

1300 497 442

CALD Lifetime Connect - Aged Com'ty Wellness Nambucca Valley 6568 2522

CALD MCCI Home & Community Care Services 4229 7566

CALD MCWA - Aged Care With A Difference 03 9318 1111

CALD Multicultural Care 9718 6199

CALD Multicultural Care Home Care Packages 9718 6199

CALD NAC Aged Care Home Support 6226 3799

CALD Northern Settlement Services Multicultural AC Serv 4969 3399

CALD Our Lady of Consolation HCPs 9832 5418

CALD PAWA Community Care HCPs 9716 0036

CALD People First Healthcare 03 9402 9533

CALD Pinnacle Community Services Temora 6977 1326

CALD St Sergius Day Centre/Social Support/Transport/HCPs 9727 9844

CALD St Simeon Healthcare (NSW) 8645 4010

CALD Start Nursing Services 8883 3207

CALD Sydney Multicultural Community Services 9663 3922

CALD SydWest Multicultural Services AC Services 9621 6633

CALD The Benevolent Society Com'ty Care Sth Wst Sydney/Sthn Highlands 1800 236 762

CALD The Benevolent Society HCPs Hawkesbury/Blue Mtns 1800 236 762

CALD The Benevolent Society HCPs Sthn Sydney/Inner Wst 1800 236 762

CALD The Benevolent Society - HCPs 1800 236 762

CALD The Benevolent Society HCPs Estn Suburbs 1800 236 762

CALD The Benevolent Society HCPs New England/Tamworth 1800 236 762

CALD The Co-operative Life 9698 7194

CALD Trilogy Care 1300 459 190

CALD VMCH Home Care Services Regional Nthn NSW 1300 698 624

CALD Wesley Home Care Inner West 9641 7088

CALD Your Aged Care at Home 8764 3669

Chinese ADS Care 8677 0093

Chinese Advance Diversity Services Help at Home Services 9136 4788

Chinese ANHF Home Care Services 9784 0868

Chinese Australian Chinese Com'ty Association City Centre 9281 1377

Chinese Australian Chinese Com'ty Association Nthn Centre 9412 3488

Chinese Australian Chinese Com'ty Association Wstn Centre 9687 8981

Chinese BaptistCare at home - ACT 1300 275 227

Chinese Care Connect 1800 692 464

Chinese CASS Care 9718 7305

Cultural Group Service Provider

Phone (02)

Chinese Community Services #1 6126 4700

Chinese CORE Community Services Aged & Disability Care 8717 1500

Chinese Cura Aged Care 07 5620 3805

Chinese EACH Community Services 9744 8017

Chinese FOCUS Connect 4627 1188

Chinese Home Caring 1300 875 377

Chinese KOPWA Community Services 9412 0270

Chinese Northern Settlement Services Multicultural AC Serv 4969 3399

Chinese People First Healthcare 03 9402 9533

Chinese Sydney Multicultural Community Services 9663 3922

Chinese SydWest Multicultural Services AC Services 9621 6633

Chinese Wesley Home Care Nthn Sydney & Nthn Beaches 9263 5166

Chinese Wesley Home Care Western

Croatian

NSW/ACT Culturally Appropriate Home Care Packages

Cultural Group Service Provider

German Cura Aged Care

07 5620 3805

German St Simeon Healthcare 8645 4010

Greek Advance Diversity Services Help at Home Services 9136 4788

Greek Care Connect 1800 692 464

Greek Cura Aged Care 07 5620 3805

Greek Direct Care Australia 1300 122 730

Greek GWC Community Services Hunter 9516 2188

Greek GWC Community Services Illawarra 9516 2188

Greek GWC Community Services Inner Wst, Nth & Sth Est Sydney 9516 2188

Greek GWC Community Services South Western Sydney 9516 2188

Greek GWC Community Services Western Sydney 9516 2188

Greek Home Caring 1300 875 377

Greek People First Healthcare 03 9402 9533

Greek St. Basil's In Home Care 9784 3280

Greek Wesley Home Care Nthn Sydney & Nthn Beaches 9263 5166

Greek Wesley Home Care Western Sydney 8887 4977

Hindi Home Caring 1300 875 377

Hindi Northern Settlement Services Multicultural AC Serv 4969 3399

Hindi People First Healthcare 03 9402 9533

Hindi SydWest Multicultural Services AC Services 9621 6633

Hungarian Cura Aged Care 07 5620 3805

Hungarian Help at Home by Montefiore 1800 251 537

Hungarian JewishCare (NSW) Home Support Services 1300 133 660

Hungarian PAWA Community Care HCPs 9716 0036

Indian ADS Care 8677 0093

Indian Gallipoli Home 9136 3000

Indian Home Caring 1300 875 377

Indian Northern Settlement Services Multicultural AC Serv 4969 3399

Indian People First Healthcare 03 9402 9533

Indian SydWest Multicultural Services AC Services 9621 6633

Indian Wesley Home Care Nthn Sydney & Nthn Beaches 9263 5166

Indian Wesley Home Care Western Sydney 8887 4977

Indo-Chinese Australian Chinese Com'ty Association City Centre 9281 1377

Indo-Chinese Australian Chinese Com'ty Association Nthn Centre 9412 3488

Indo-Chinese Australian Chinese Com'ty Association Wstn Centre 9687 8981

Indo-Chinese CASS Care 9718 7305

Indo-Chinese EACH Community Services 9744 8017

Indonesian FOCUS Connect 4627 1188

Indonesian People First Healthcare 03 9402 9533

Islamic Gallipoli Home - HCPs 9136 3009

Islamic IWAA Home Care Services (NSW) 8764 6425

Islamic People First Healthcare 03 9402 9533

Islamic Your Aged Care at Home 8764 3669

Italian Advance Diversity Services Help at Home Services 9136 4788

Italian Care Connect 1800 692 464

Italian CatholicCare Sydney HCPs 13 18 19

Italian Cura Aged Care 07 5620 3805

Italian Direct Care Australia 1300 122 730

Italian Help at Home by Montefiore 1800 251 537

Italian Home Caring

Phone (02)

Italian PAWA Community Care HCPs 9716 0036

Italian People First Healthcare 03 9402 9533

Italian St Carthage's Community Care 6620 0000

Italian Sydney Multicultural Community Services 9663 3922

Italian Warrigal Albion Park Rail 1800 927 744

Italian Wesley Home Care Nthn Sydney & Nthn Beaches 9263 5166

Italian Wesley Home Care Western Sydney 8887 4977

Japanese Cura Aged Care 07 5620 3805

Jewish Help at Home by Montefiore 1800 251 537

Jewish JewishCare (NSW) Home Support Services 1300 133 660

Korean Australian Chinese Com'ty Association City Centre 9281 1377

Korean Australian Chinese Com'ty Association Nthn Centre 9412 3488

Korean CASS Care 9718 7305

Korean Cura Aged Care 07 5620 3805

Latin American Cura Aged Care 07 5620 3805

Latvian Your Aged Care at Home 8764 3669

Lebanese CORE Community Services Aged

Lebanese

LGBTIQ

1300 875 377

Italian KOPWA Community Services 9412 0270

Italian MCWA - Aged Care With A Difference 03 9318 1111

Italian Northern Settlement Services Multicultural AC Serv 4969 3399

LGBTIQ

Macedonian

NSW/ACT Culturally Appropriate Home Care Packages

Cultural Group Service Provider Phone (02)

Macedonian St Simeon Healthcare (NSW) 8645 4010

Macedonian Warrigal Albion Park Rail

Malaysian People First Healthcare

1800 927 744

03 9402 9533

Maltese Advance Diversity Services Help at Home Services 9136 4788

Maltese MCWA - Aged Care With A Difference

03 9318 1111

Maltese People First Healthcare 03 9402 9533

Maltese SydWest Multicultural Services AC Services 9621 6633

Muslim BaptistCare at home - ACT

1300 275 227

Muslim CORE Community Services Aged & Disability Care 8717 1500

Muslim Gallipoli Home - HCPs 9136 3009

Muslim IWAA Home Care Services (NSW) 8764 6425

Muslim People First Healthcare

03 9402 9533

Muslim SydWest Multicultural Services AC Services 9621 6633

Muslim Your Aged Care at Home 8764 3669

Nepalese ADS Care 8677 0093

NESB Better Connected Community Services - HCP 9024 5500

NESB CatholicCare Wollongong 4227 1122

NESB Cura Aged Care

NESB Let's Get Care (NSW)

07 5620 3805

1300 497 442

NESB Multicultural Care 9718 6199

NESB Multicultural Care Home Care Packages 9718 6199

NESB Northern Settlement Services Multicultural AC Serv 4969 3399

NESB PAWA Community Care HCPs 9716 0036

NESB Pinnacle Community Services Temora 6977 1326

NESB St Sergius Day Centre Social Support/Transport/HCPs 9727 9844

NESB St Simeon Healthcare (NSW) 8645 4010

NESB SydWest Multicultural Services AC Services 9621 6633

NESB Your Aged Care at Home 8764 3669

Nthn European Abigail Mamas Healthcare Services 0401 093 396

Nthn European Cura Aged Care 07 5620 3805

Nthn European PAWA Community Care HCPs 9716 0036

Pacific Islander Cura Aged Care 07 5620 3805

Pacific Islander People First Healthcare 03 9402 9533

Pacific Islander Your Aged Care at Home 8764 3669

Pakistani Gallipoli Home 9136 3000

Polish Cura Aged Care

07 5620 3805

Polish Help at Home by Montefiore 1800 251 537

Polish PAWA Community Care HCPs 9716 0036

Polish St Simeon Healthcare 8645 4010

Polish SydWest Multicultural Services AC Services 9621 6633

Russian Advance Diversity Services Help at Home Services 9136 4788

Russian Catholic Healthcare Home Care Services Sydney 1800 225 474

Russian Cura Aged Care 07 5620 3805

Russian Help at Home by Montefiore 1800 251 537

Russian JewishCare (NSW) Home Support Services 1300 133 660

Russian MCWA - Aged Care With A Difference 03 9318 1111

Russian Northern Settlement Services Multicultural AC Serv 4969 3399

Russian PAWA Community Care HCPs 9716 0036

Russian St Simeon Healthcare 8645 4010

Russian St Simeon Healthcare (NSW) 8645 4010

Samoan Northern Settlement Services Multicultural AC Serv 4969 3399

Serbian Cura Aged Care 07 5620 3805

Cultural Group Service Provider

Phone (02)

Serbian MCWA - Aged Care With A Difference 03 9318 1111

Serbian New Age Community Services 0412 860 848

Serbian PAWA Community Care HCPs 9716 0036

Serbian St Simeon Healthcare 8645 4010

Serbian SydWest Multicultural Services AC Services 9621 6633

Singaporean Cura Aged Care 07 5620 3805

Singaporean People First Healthcare 03 9402 9533

Slavic MCWA - Aged Care With A Difference 03 9318 1111

Slavic PAWA Community Care HCPs 9716 0036

Slavic St Simeon Healthcare 8645 4010

Slavic St Simeon Healthcare (NSW) 8645 4010

Sth African IWAA Home Care Services (NSW) 8764 6425

Sth African People First Healthcare 03 9402 9533

Sth Asian SydWest Multicultural Services AC Services 9621 6633

Sth Asian Wesley Home Care Nthn Sydney & Nthn Beaches 9263 5166

Sthn European PAWA Community Care HCPs 9716

Aged Care Homes – suburb reference

A list of suburbs and the page references where all the Aged Care Homes in that suburb are listed. If a suburb/town is not listed, please refer to the next closest suburb.

Suburb / Town Page

Abbotsford 144

Aberglasslyn 176

Ainslie 189

Albion Park 182

Albion Park Rail 182

Albury 165

Allambie Heights 154

Alstonville 165

Annandale 151

Aranda 189

Armidale 165

Arncliffe 141

Ashfield 151

Ashford 173

Auburn 147

Austral 153

Avalon Beach 154

Ballina 165

Balmain 151

Balranald 166

Bangalow 167

Bangor 159

Banksia 141

Bankstown 144

Banora Point 185

Baradine 187

Barden Ridge 159

Barham 178

Barraba 184

Basin View 182

Bass Hill 144

Bateau Bay 145

Batehaven 170

Batemans Bay 170

Bathurst 166

Batlow 183

Baulkham Hills 156

Bayview 154

Beecroft 149

Bega 166

Belconnen 189

Bellevue Hill 163

Bellingen 166

Belmont 174

Belmont North 174

Suburb / Town

Suburb / Town Page

Coonabarabran

Cundletown

Daceyville

Denham Court

Suburb / Town Page

Fairfield East 148

Farrer 189

Figtree 187

Finley 166

Five Dock 144

Forbes 171

Forestville 155

Forster 177

Frederickton 173

Galston 150

Garden Suburb 175

Garran 189

Georges Hall 145

Gerringong 174

Gilead 143

Gilgandra 171

Gladesville 151

Glen Innes 171

Glenfield 143

Glenhaven 150

Glenmore Park 157

Glenroy 165

Gloucester 177

Goonellabah 176

Gordon 152

Goulburn 172

Grafton 168

Grasmere 143

Greenacre 145

Greenhill via Kempsey 173 Greenway 189

Greenwich 153

Grenfell 187

Greystanes 147

Griffith 172

Griffith 189

Guildford 147

Gulargambone 169

Gulgong 177

Gundagai 169

Gunnedah 172

Guyra 165

Haberfield 152

Hamilton 179

Hamlyn Terrace 146

Hammondville 154

Harden 172

Suburb / Town Page Harris Park

Suburb / Town Page Lane

Suburb / Town Page

Oatlands 156

Oatley 149

Oberon 180

Old Bar 177

Oran Park 143

Orange 180

Paddington 160

Padstow 145

Padstow Heights 145

Page 190

Pambula 166

Parkes 180

Parramatta 156

Peakhurst 149

Pemulwuy 147

Pendle Hill 147

Pennant Hills 150

Penrith 157

Penshurst 149

Petersham 152

Picton 163

Plumpton 142

Point Clare 146

Port Kembla 188

Port Macquarie 181

Portland 153

Pottsville 185

Prestons 154

Punchbowl 145

Quakers Hill 142

Queanbeyan 181

Quirindi 176

Raleigh 166

Randwick 158

Raymond Terrace 181

Red Hill 190

Redfern 160

Redhead 175

Revesby 145

Rhodes 144

Richmond 149

Rockdale 141

Rooty Hill 142

Rose Bay 162

Rosehill 156

Roselands 145

Suburb / Town Page

Roseville 153

Rushcutters Bay 160 Russell Lea 144 Rutherford 176

Ryde 158 Rylstone 177

Salamander Bay 181

Sandgate 179

Suburb / Town Page

Tarrawanna 188

Tea Gardens 177

Temora 185

Tenterfield 185

Teralba 175

Terrey Hills 155

The Ponds 142 The Rock 176

Thirlmere 163

Thirroul 188

Thornleigh 150

Thurgoona 165

Tingha 165 Tocumwal 166

Suburb / Town Page

Warialda 172

Warners Bay 175

Warrawee 153

Warrawong 188

Warren 187

Warriewood 155 Waterfall 160

Singleton Heights 183 Smithfield 148 South Coogee 158 South Grafton 168 South Hurstville 149 South Nowra 183 South West Rocks 173 Spring Creek 180 Springwood 143 St Georges Basin 183 St Ives 153

St Johns Park 149

St Marys 157 Stanmore 152

Stanwell Park 188

Stirling 190

Stockton 179

Strathfield 143 Stroud 177

Suffolk Park 167 Summer Hill 152

Surry Hills 160 Sussex Inlet 183 Sutherland 160 Sylvania 160 Tamworth 184 Tanilba Bay 181

Turramurra 153

Turvey Park 186

Tweed Heads 185

Tweed Heads South 185

Tweed Heads West 185

Ulmarra 168

Umina Beach 146

Unanderra 188

Uralla 186

Urana 171 Urbenville 174

Vaucluse 162 Wagga Wagga 186 Wahroonga 150 Walcha 186 Walgett 187 Wallsend 179

Warabrook 180 Waratah 180

Heights

Woy

Aged Care Homes

The Aged Care Homes tables on the following pages provide an overview of aged care homes in your council district, including key features and services offered by each provider. You’ll find contact details, location information, and indicators such as whether the home offers respite care, dementia support, palliative care, or retirement living onsite. These descriptions are designed to help you quickly identify the services that matter most to you or your loved one.

For more detailed information, contact the provider directly using the phone number listed, or visit agedcareguide.com.au.

Aged Care homes - how to read

Care Homes/Facilities arranged by Council District, Suburbs and then Home/Facility Name

Home/Facility contact information

Booked Respite Beds

Dedicated respite beds that must be booked in advance. A prior assessment by an Aged Care Assessment Team (ACAT) is required.

Extra Services

Accommodation that includes a higher standard of comfort, with added options such as enhanced meals and entertainment, available at an additional cost to the resident.

Pets on Premises

The facility owns pets, such as dogs or cats, that interact with residents. Some facilities may also allow you to bring a small pet with you – check with the provider.

Secure Dementia Unit

A dedicated and secure area within the facility that provides specialised care for people living with dementia.

Secure Garden

A gated outdoor garden space that is safely enclosed, designed for residents – particularly those with dementia – to enjoy recreation or therapeutic activities.

If service providers have an advertisement the page number of the advert

Home/Facility details There are also special notes for some service providers

Specialist Palliative Care

Specialised end-of-life care provided within the aged care facility. Staff are trained in pain relief, symptom management, and supporting quality of life during this time.

Transition Care Beds

Short-term care beds that support older people after a hospital stay. These beds offer time and services to help improve independence in a non-hospital environment.

Culturally Specific

Services that support people from culturally and linguistically diverse backgrounds. While care is inclusive of everyone, staff have knowledge of specific cultural needs, traditions or languages.

Retirement Living Onsite

Independent retirement living units or a retirement village located on the same site as the aged care facility, offering easy access between levels of care.

Aged Care Homes - Metropolitan NSW

BAYSIDE (NSW) Council

Arncliffe 2205 Macquarie

2216

Daceyville 2032

Kogarah 2217

Aged Care Homes - Metropolitan NSW

Marayong 2148

Aged Care Homes - Metropolitan NSW

2570

Park 2570

Macarthur

2560

Denham Court 2565

Gilead 2560

Estia

Glenfield 2167 Whiddon

Minto 2566

Aged Care Homes - Metropolitan NSW

Abbotsford 2046

2046

2138

Aged Care Homes - Metropolitan NSW

Council

Chester Hill 2162

Abel Tasman Village

Clemton Park 2206

Bupa Clemton Park

Earlwood 2206

Chow Cho-Poon Nursing Home

Greek Orthodox Com'ty Home for the Aged 2 Woolcott

Georges Hall 2198

Advantaged Care Georges Manor

Bankstown City AC Gillawarna

Greenacre 2190 Bupa Greenacre

Lakemba 2195

Padstow 2211

Padstow Heights 2211

Punchbowl 2196 St Charbel's Care Centre

Revesby 2212

Roselands 2196

Yagoona 2199

CENTRAL COAST Council

Bateau Bay 2261

Aged Care Homes - Metropolitan NSW

Kanwal 2259

Killarney Vale 2261

Lake Haven 2263

2250

Norah Head 2263

Estia Health Norah Head 60

Noraville 2263

Point Clare 2250

Toukley 2263

Norah Head Care Community 63 Palomar Pde

Wallarah Point Care Community 153

Tumbi Umbi 2261

Glengara Care - AC Apartments 220

Umina Beach 2257

Peninsula Villages Umina Beach 91 Pozieres

West Gosford 2250

Evergreen Lodge Yallambee Ave 4349 2300

Note: 1. Lifestyle program 2. Pets welcome; 24/7 care staff; SRS

Aged Care Homes - Metropolitan NSW

2162

2161

Lidcombe 2141

2160

Pemulwuy 2145 Bolton Clarke Pemulwuy

Pendle Hill 2145

2145

Aged Care Homes - Metropolitan NSW

2177

2166

2163

Park 2176

2165

Park 2176

2161

2217

Aged Care Homes - Metropolitan NSW

GEORGES RIVER Council

Kogarah 2217

Catholic

2223

Ibis

2210

Aged Care Homes - Metropolitan NSW

Glenhaven 2156 Arcare

Hornsby 2077

Christophorus House RV

Regis Hornsby

Whiddon Hornsby 2 Lowe Rd, Ku-ring-gai Hospital Gnds

Normanhurst 2076

Bolton Clarke Greenwood 9-17 Hinemoa

Uniting Bowden Brae Gardens

Pennant Hills 2120

Aeralife Pennant Hills

2120

Wahroonga 2076

Aged

West Pennant Hills 2125

Uniting Wirreanda West Pennant Hills 33 Highs Rd

Note: 1. Six general places for fully supported residents

Aged Care Homes - Metropolitan NSW

2101

Narraweena 2099 Narraweena

North Manly 2100

Seaforth 2092

Terrey Hills 2084 Terrey

Warriewood 2102

Aged Care Homes - Metropolitan NSW

2146

Aged Care Homes - Metropolitan NSW

Maroubra 2035

Aged Care Homes - Metropolitan NSW

STRATHFIELD Council

Strathfield 2135

Columbia

SUTHERLAND Council

Bangor 2234

Barden Ridge 2234

Cronulla 2230

Engadine 2233

2233

Illawong 2234

2226

Kirrawee 2232

Miranda 2228

Aged Care Homes - Metropolitan NSW

2155

2151

2153

Aged Care Homes - Metropolitan NSW

Bondi Beach 2026

Bronte 2024 St

Aged Care Homes - Metropolitan NSW

2572

WOOLLAHRA Council

Bellevue Hill 2023 Drayton House

Edgecliff 2027

St Vincent's Aged

Paddington 2021

The Terraces

Rose Bay 2029 Beresford Hall

Regis Rose Bay

Vaucluse 2030

Hall & Prior

Aged Care Homes - Regional NSW

Council

Albury 2640

Glenroy 2640

Lavington 2641

West Albury 2640

2365

Council

Tingha 2369 Tingha

Council Alstonville 2477

Aged Care Homes - Regional NSW

Council

Balranald 2715 Balranald

Bega 2550

Pambula 2549

Tura Beach 2548

Bellingen 2454

Dorrigo 2453

2454

Berrigan 2712

Finley 2713

2714

Aged Care Homes - Regional NSW

2839

2880

BYRON Council

Bangalow 2479 Feros

Byron Bay 2481

Mullumbimby 2482

Park 2481

Aged Care Homes - Regional NSW

Council

Canowindra 2804

Eugowra 2806

Memorial Multi Purpose

Molong 2866

Yeoval 2868

2325

2462

Aged Care Homes - Regional NSW

2452

Woolgoolga 2456

Coonamble 2829

Koonambil Aged Care

Gulargambone 2828 Gulargambone

Cootamundra 2590

Cootamundra

2722

Uralba Hostel

Canowindra 2804

Roshana Moyne Aged

Cowra 2794 Bilyara Hostel

Aged Care Homes - Regional NSW

2820

Dungog 2420

Deniliquin 2710

Moulamein 2733

Batehaven 2536

Bay 2536

Broulee 2537

Aged Care Homes - Regional NSW

Catalina 2536

2546

Denhams Beach 2536 Denhams

Moruya 2537

Corowa 2646

Howlong 2643

Oolong Aged

Urana 2645

Urana

FORBES Council

Eugowra 2806

Eugowra Memorial Multi Purpose Service

Forbes 2871

Catholic Healthcare Jemalong Res Village

GILGANDRA Council

Gilgandra 2827

Cooee

GLEN INNES SEVERN Council

Emmaville 2371

Vegetable Creek Multi Purpose Service

Glen Innes 2370

RFBI Glen Innes

Roseneath Aged

Note: 1. Visiting pets; resident’s pets

Aged Care Homes - Regional NSW

Council

Goulburn 2580

2680

2382

2380

2404

2359

2402

2586

Aged Care Homes - Regional NSW

Young 2594

Culcairn 2660

Culcairn

Henty 2658

Henty

Holbrook 2644 Holbrook

Jindera 2642 Jindera

2361

2360 McLean

Tingha 2369

Tingha

JUNEE Council

Junee 2663

Cooinda Court Aged

Junee Multi

Frederickton 2440

Macleay Valley Roshana

Greenhill via Kempsey 2440

Booroongen Djugun

Kempsey 2440

Vincent Court

South West Rocks 2431

Calvary The Mariner

West Kempsey 2440

Bupa Kempsey

Cedar

Aged Care Homes - Regional NSW

Gerringong 2534

2469

2474

2877

Cargelligo 2672

2873

2874

2280

Belmont North 2280 Uniting Narla

Bolton Point 2283

Bonnells Bay 2264

2284

Park 2285

Aged Care Homes - Regional NSW

Cardiff 2285

HammondCare Cardiff

Cardiff Heights 2285

Groves

Caves Beach 2281

Southern

Charlestown 2290

Amaroo

Cooranbong 2265

Adventist

Edgeworth 2285 RFBI

Eleebana 2282

Calvary St

Elermore Vale 2287

Regis

Garden Suburb 2289 Uniting

Mount Hutton 2290

Redhead 2290

Whiddon Redhead

Teralba 2284

Waterview

Toronto 2283 Anglican

Fig Tree Point

Warners Bay 2282

Arcare

Wyee 2259

Council

Leeton 2705

Carramar

Aged Care Homes - Regional NSW

LISMORE Council

Coraki 2471 BaptistCare

Goonellabah 2480

Nimbin 2480

2343

Henty 2658

2656

2655

Aberglasslyn 2320 Estia

Maitland 2323

Largs 2320

2320

Bulahdelah 2423

2430

Aged Care Homes - Regional NSW

MID COAST Council continued Forster 2428

BaptistCare Kularoo Centre Cnr Kularoo Dr & Boundary St

Estia Health Forster 105 The Southern Pkwy 1300 682

Gloucester 2422

Anglican Care Mirrabooka Place 1 - 25 Clement St 1800 733 553

Hawks Nest 2324 RSL LifeCare Peter Sinclair Gardens 2 Mirreen

Old Bar 2430

Banyula Lodge 39-59 Medowie

Stroud 2425

Stroud Community Lodge 51-53 Cowper St

Taree 2430

Karingal Gardens

Tea Gardens 2324

Estia Health Tea Gardens

Tuncurry 2428

Estia Health Tuncurry

Wingham 2429 Whiddon Wingham

MID WESTERN Council

Gulgong 2852

Wenonah Lodge

Kandos 2848

RSL

Mudgee 2850 Kanandah

Whiddon Mudgee

Rylstone 2849

Rylstone Multi Purpose Service

MOREE PLAINS Council

Collarenebri 2833

Collarenebri

Moree 2400

Aged Care Homes - Regional NSW

2732

2710

2731

2712

2713

2707

2716

2328

2447

2382

2390

Waa 2388

Aged Care Homes - Regional NSW

Narrandera 2700 Narrandera

Narromine 2821

Timbrebongie House

Trangie 2823

Trangie

Council Elermore Vale 2287

2299

Mayfield 2304

Mayfield East 2304

Fronditha

Mayfield West 2304 Charles O'Neill

Merewether 2291

Anglican

Carpenter Court Aged Care Centre

New Lambton 2305

Catholic Healthcare St John's Villa

Newcastle West 2302

RSL LifeCare - Badcoe House

Sandgate 2304

Calvary St Joseph's

Stockton 2295

Stockton

Wallsend 2287

SummitCare Wallsend

Wallsend Aged Care Facility

Wallsend Manor Aged

Woodlands Lodge

Note: 1. Eastern European, European

Aged Care Homes - Regional NSW

PORT MACQUARIE-HASTINGS Council

Laurieton 2443

Laurieton Lakeside Aged Care Residence 349 Ocean Dr 6559

Whiddon Laurieton

Port Macquarie 2444

Bethany Aged Care Centre 2-6 Gray St

Mount Carmel

Uniting Mingaletta Port Macquarie

Wauchope 2446

STEPHENS Council

Corlette 2315

Regis Port Stephens

Raymond Terrace 2324

Raymond Terrace Gardens Care Com'ty

Salamander Bay 2317

Uniting Salamander Bay

Shoal Bay 2315

Harbourside Haven Retirement Village, N/Home & Hostel

Tanilba Bay 2319

Calvary Tanilba Shores

QUEANBEYAN-PALERANG Council

Braidwood 2622

Braidwood Multi Purpose

Queanbeyan 2620

Aeralife

BaptistCare George Forbes

Warrigal Queanbeyan

Aged Care Homes - Regional NSW

2527

2528

Basin View 2540

Berry 2535

Bomaderry 2541

Shoalhaven Place

Culburra Beach 2540 IRT Culburra Beach

Milton 2538

Sarah Claydon

Mollymook 2539

Arcare Mollymook

North Nowra 2541

Aged Care Homes - Regional NSW

SHOALHAVEN Council continued

Nowra 2541

South Nowra 2541

St Georges Basin 2540

St Georges

2540

2330

Singleton Heights 2330

Berridale 2628

Bombala 2632 Bombala

Cooma 2630 Hudson

Yallambee Lodge

Delegate 2633

Batlow 2730 Batlow-Adelong

Tumbarumba 2653

Tumbarumba

Tumut 2720

Aged Care Homes - Regional NSW

TAMWORTH Council

Barraba 2347

2340

Manilla 2346 Manilla

Moonbi 2353

2340

Aged Care Homes - Regional NSW

2580

Bundarra 2359

Uralla 2358

Lockhart 2656

2650

Wagga

Wagga Wagga 2650

2354

Aged Care Homes - Regional NSW

Council

Collarenebri 2833

Coonabarabran 2357

Cooinda

2844

Berkeley 2506

Catholic

Coniston 2500

Warrigal Coniston

Corrimal 2518

Illawarra Diggers Aged

2530

2525

Horsley 2530

HammondCare

Aged Care Homes - Regional NSW

Council

Kanahooka 2530

William Beach Gardens at IRT Kanahooka

Port Kembla 2505

Five Islands

Stanwell Park 2508

Tarrawanna 2518

Thirroul 2515

Unanderra 2526

Warrawong 2502

Multicultural

Wollongong 2500

Links Seaside by Warrigal

Woonona 2517

Marco Polo Woonona IRT

YASS VALLEY Council

Yass 2582

Aged Care Homes - ACT

ACT Council

Ainslie 2602

Goodwin Ainslie

Aranda 2614

Belconnen 2617

Kangara Waters

Bruce 2617 Calvary Haydon Retirement Com'ty

Calwell 2905

Campbell 2612

Canberra 2601

Curtin 2605

Farrer 2607

Living

Garran 2605

Gordon 2906

Uniting Amala

Greenway 2900

Griffith 2603

Holt 2615

Holt Masonic

Hughes 2605

Aged Care Homes - ACT

Kaleen 2617

Gdns

Lyneham 2602

Monash 2904

Narrabundah 2604

Red Hill 2603

Stirling 2611

2611

Aged Care Homes with extra services

Retirement Living

Note: 1. Community centre; bus stop outside 2. Close to shops and transport 3. Close to public transport 4, Walk to

and

services 5. Close to public transport; podiatrist visits 6. Close to shops and transport; bush walking trail

Culturally Appropriate Aged Care Homes

Cultural Group Name

African Bupa St Ives

Arabic Belmore Place Care Community

Arabic Bupa Greenacre

Arabic Canterbury Place Care Community

Arabic Gallipoli Home

Arabic Hall & Prior Fairfield Nursing Home

Arabic Hixson Garden Aged Care

Arabic Maronite Sisters Village

Armenian Alexander Aged Care

Asian ACDMA Aged Hostel

Asian Arete Health Care Lansdowne

Asian CASS Residential Aged Care Facility

Asian Heiden Park Lodge

Asian St George Aged Care Centre

Assyrian Bossley Parkside Care Community

ATSI Bilyara Hostel

ATSI Boggabri John Prior MPS

ATSI Booroongen Djugun Aged Care Facility

ATSI Brewarrina Multi Purpose Service

ATSI Cooee Lodge Hostel

ATSI Jack Towney Hostel

ATSI Jerilderie Multi Purpose Service

ATSI Mareeba Aged Care

ATSI Rose Mumbler Village

ATSI Sapphire Coast Community Aged Care

ATSI St Andrew's Village

ATSI Whiddon Belmont

ATSI Whiddon Bourke

1800 718 348

1300 842 924

1800 718 348

1300 842 924

9136 3000

9728 1144

9791 9609

9558 2115

9938 1514

9754 1343

9724 3545

9789 4587

8197 9325

8566 1400

1300 842 924

6341 1666

6749 7000

6560 2120

6830 5000

6817 8744

6817 8777

03 5886 6700

6645 2966

4428 9400

6492 7777

6620 5800

1300 738 388

CALD Abbey House 4871 1085

CALD Abel Tasman Village 9645 3388

CALD Adria Care

CALD Annandale Grove Care Community

CALD Ashfield Terrace Care Community

CALD Auburn Glen Care Community

CALD Estia Health Erina

6288 0198

1300 842 924

0417 335 622

CALD Estia Health Norah Head 0417 335 622

CALD Bankstown Terrace Care Community

CALD Bathurst Riverview Care Community

CALD Belmore Place Care Community

CALD Berkeley Vale Care Community

CALD Blacktown Terrace Care Community

CALD Booroongen Djugun Aged Care Facility

CALD

1300 842 924

842 924

CALD Coffs

Culturally Appropriate Aged Care Homes

Cultural Group Name Phone

CALD Whiddon Belmont

CALD Whiddon Bourke

Cambodian Indochinese Aged Care Services

1300 738 388

8786 1888

Chinese ACDMA Aged Hostel 9754 1343

Chinese Adria Care

Chinese Aeralife Botany

Chinese Aeralife Pennant Hills

Chinese Ainsley Nursing Home

Chinese Belmore Place Care Community

6288 0198

1300 564 611

9124 9201

1300 842 924

Chinese Bernard Chan Nursing Home 8741 0288

Chinese Bolton Clarke Rosemore 9789 8900

Chinese Canterbury Place Care Community

1300 842 924

Chinese CASS Residential Aged Care Facility 9789 4587

Chinese Castle Hill Aged Care Home 9680 8330

Chinese Chow Cho-Poon Nursing Home 9559 4088

Chinese Fairlea @ Harris Park 9637 8480

Chinese Fairlea @ Penshurst 9570 8912

Chinese Fairlea @ Rosehill 8073 4078

Chinese Fairmont Aged Care 9567 2279

Chinese Indochinese Aged Care Services

Chinese Lucy Chieng Aged Care Centre

Chinese PAC Thornleigh

8786 1888

8558 8088

1800 722 679

Chinese Portland Tabulam Health Centre 6359 2666

Chinese Uniting Abrina

Chinese Uniting Quong Tart

Chinese Willowood Centre

1800 864 846

8644 1400

Chinese Windermere Aged Care Facility 9797 7222

Croatian Adria Care 6288 0198

Croatian Cardinal Stepinac Village 9823 3855

Croatian Mona Vale View Care Community 1300 842 924

Croatian St Ezekiel Moreno Nursing Home 9747 4277

Croatian St Simeon Village 9675 3285

Croatian The Willows Private Nursing Home 9798 6889

Dutch Juliana Village 9541 3400

Dutch Warrigal Albion Park Rail 1800 927 744

Eastern European Adria Care 6288 0198

Eastern European Calvary St Joseph's

1800 527 272

Egyptian Gallipoli Home 9136 3000

Estonian RSL LifeCare Agris Hutrof House

European Aeralife Botany

1300 232 564

1300 564 611

European Ainsley Nursing Home 9124 9201

Cultural Group Name

European Calvary St Joseph's

Phone

1800 527 272

European Cardinal Stepinac Village 9823 3855

European Catholic Healthcare St Hedwig Village 1800 225 474

European Jindera Gardens Hostel 6026 3799

European Oolong Aged Care 6026 6800

European PAC Thornleigh 1800 722 679

Fijian Bolton Clarke Rosemore 9789 8900

Fijian Gallipoli Home 9136 3000

Filipino Arcare Kanwal 1300 272 273

Filipino Belmore Place Care Community 1300 842 924

Filipino Fairmont Aged Care 9567 2279

Filipino St Ezekiel Moreno Nursing Home 9747 4277

Filipino The Willows Private Nursing Home

Filipino

Frmr

German

Greek Aeralife Botany

Greek

Culturally Appropriate Aged Care Homes

Cultural Group Name

Italian Bolton Clarke Willandra

Italian Bossley Parkside Care Community

Phone

9569 4117

1300 842 924

Italian Carino Care 9713 9481

Italian Estia Health Bexley

Cultural Group Name

Macedonian Warrigal Coniston

Maltese Aeralife Botany

1300 682 833

Italian Lady of Grace Aged Care 9634 1354

Italian Narraweena Grove Care Community

1300 842 924

Italian S.Antonio Da Padova Nursing Home 9809 2211

Italian St Ezekiel Moreno Nursing Home

9747 4277

Italian St Joseph's Nursing Home 6627 9356

Italian St Mary's Villa 8741 1400

Italian St Vincent's Aged Care Haberfield

1300 703 346

Italian SWIAA Village 9426 1400

Italian The Willows Private Nursing Home 9798 6889

Italian Uniting Caroona Kalina

Italian Warrigal Albion Park Rail

1800 864 846

1800 927 744

Japanese Willowood Centre 8644 1400

Jewish Bupa St Ives

Phone

1800 927 744

1300 564 611

Maltese St Dominic's Home for the Elderly 9831 2054

Muslim Gallipoli Home 9136 3000

NESB St Simeon Village 9675 3285

Pakistani Gallipoli Home 9136 3000

Polish Ainsley Nursing Home 9124 9201

Polish Holy Family Services 9678 8200

Russian Columbia Aged Care Strathdale 9764 7800

Russian Fairmont Aged Care 9567 2279

Russian St Sergius Aged Care 9727 9844

Russian St Simeon Village

Samoan Bolton Clarke Rosemore

Serbian St Sergius Aged Care

Serbian St Simeon Village

1800 718 348

Jewish Montefiore Residential Care Hunters Hill 8345 9135

Jewish Montefiore Residential Care Randwick 8345 9135

Jewish Montefiore Res Care Woollahra Manor 8345 9135

Korean Belmore Place Care Community

Korean Canterbury Place Care Community

1300 842 924

Korean Columbia Aged Care Strathdale 9764 7800

Korean Windermere Aged Care Facility 9797 7222

Latin American Residential Gdns for Spanish Speaking Frail Aged 8887 5555

Lebanese Gallipoli Home

LGBTIQ Mareeba Aged Care

9136 3000

6645 2966

LGBTIQ St Andrew's Village 6620 5800

LGBTIQ The Royce Manor 4720 5633

Macedonian Carino Care at Rockdale 9567 5333

Macedonian St George Aged Care Centre 8566 1400

Macedonian St Sergius Aged Care 9727 9844

Macedonian St Simeon Village 9675 3285

Macedonian Warrigal Albion Park Rail 1800 927 744

3285

8900

9844

3285 Slavic St Simeon Village

3285 South African Bupa St Ives

Centre Based Care (CBC)

Name

24/7 Care Disabilty Services and Activity Hub Tuggerah 4067 5287

3Bridges Community Carer Support & Respite Service Carss Park 1300 327 434

Adssi In-home Support - Camp Breakaway San Remo 1300 578 478

Adssi In-home Support Social Support Groups Tuggerah 1300 578 478

Advance Diversity Services Multicultural Day Care Program Bexley 9567 2133

Anglican Care Alkira Respite & Day Therapy Centre Booragul 1800 733 553

Anglican Care East Lake Macquarie Dementia Service Belmont 1800 733 553

Anglicare At Home Social & Wellness Centre Frenchs Forest Frenchs Forest 1300 111 278

Anglicare At Home Social & Wellness Centre Glenhaven Glenhaven 1300 111 278

Anglicare At Home Social & Wellness Centre Jannali Jannali 1300 111 278

Anglicare At Home Social & Wellness Centre Longueville Longueville 1300 111 278

Anglicare At Home Social & Wellness Centre Minto Minto 1300 111 278

Anglicare At Home Social & Wellness Centre Mt Ousley Mount Ousley 1300 111 278

Anglicare At Home Social & Wellness Centre Penrith Penrith 1300 111

Anglicare At Home Social & Wellness Centre Richmond Richmond 1300 111

Anglicare At Home Social & Wellness Centre Rooty Hill Rooty Hill 1300 111

Anglicare At Home Social & Wellness Centre Tamworth Tamworth 1300 111

Anglicare At Home Social & Wellness Centre Winmalee Winmalee 1300 111

Anglicare Eleebana Overnight Respite Cottage Winmalee 1300 111

Annabel House Dementia Respite Day Care Randwick 9315 7726

Ascent Community Care Uralla 6778 3503

Australian

Chinese Community Association Wstn Centre Parramatta 9687 8981

Note 1

East Sydney &

Note 2

Bega

Belong

Centre Based Care (CBC)

Name

Blue Haven Social Groups Kiama 4203 4055

Bombala Community Centre Bombala 6458 4620

Bonnyrigg Heights Seniors Wellness Centre Bonnyrigg Heights 9753 3400

Burger Centre Randwick 8345 9147

Burrangiri Aged Care and Respite Centre Rivett 6288 1488

Byron Shire Respite Service

Calvary Home Care Chiara Respite Cottage

Brunswick Heads 6685 1921

Lakelands 1800 527

Calvary Home Care Star of the Sea Respite Cottage Forster

Candia Care & Support Port Macquarie 5572 9400

Canterbury City Community Centre HCPs

Carrington Care Overnight Respite River Cottage

CASS Care

CASS Coniston Day Centre

CASS Hurstville Day Centre

Catholic Healthcare Chantal Respite Cottage

Catholic Healthcare Korean Day Centres

Lakemba 8021 1235

Grasmere 1300 590 590

Campsie 9718 7305

Coniston 9789 4587

Hurstville 9789 4587

Waitara 1800 225 474

Meadowbank 1800 225 474

Catholic Healthcare Lebanese Day Centres Thornleigh 1800 225 474

Catholic Healthcare Waitara Day Centre

Catholic Healthcare Warnervale Wellness Centre

Catholic Healthcare Waterloo Day Centre

Catholic Healthcare Willoughby Day Centre

CCA New South Wales

Cedric House

COA Sydney Home Support Services

Communities@Work Seniors & Community Transport Programs

Community & Cultural Connections (CCCI)

Social Support Programs

Community Gateway Centre Based Care

Connect Pathway

ConnectAbility Australia Aged Care Services

Senior Solutions

Cooma Challenge Home Support Services

CORE Community Services Aged & Disability Care

Waitara 1800 225 474

Hamlyn Terrace 1800 225 474

Waterloo 1800 225 474

Willoughby 1800 225 474

Eastwood 9858 3222

Tweed Heads 07 5523 0311

Woollahra 9389 0035

Greenway 6293 6500

Marrickville 8507 2027

Wollongong 1300 657 473

Ingleburn 1300 275 490

Warabrook 4962 1000

Cooma 6452 2156

Fairfield 8717 1500

CPL Aged Care Services NSW Ballina 1800 275 753

Cranes Community Support Programs

Crows Nest Centre

Cumberland City Council Seniors & Disability Services

EACH Community Services

Eben Care

Essential Care 4 Me

FOCUS Connect

Focus Connect Multicultural HCPs Program

Fresh Hope Care Magnolia Cottage

Gilgai Aboriginal Home Care Packages

GoCo Gunnedah

& overnight services

Note 3

Thornleigh and West Ryde

Flexible hours

Multicultural

Holder & Ngunnawal

NESB

Overnight respite

Grafton 6642 7257

Crows Nest 9439 5122

Merrylands 8757 9041

Croydon 9744 8017

Burwood 0478 831 731

Chester Hill 0439 606 748

Campbelltown 4627 1188

North Nowra 1800 005 484

Hebersham 9832 3825

Gunnedah 6740 2240

GoCo Quirndi Quirindi 6740 2240

Note: 1.

low-level

Centre Based Care (CBC)

Goodwin Day Clubs - Crace, Monash and Queanbeyan Queanbeyan 6175 5650

Goodwin Monash Day Club Monash 6178 7280

Goulburn Mulwaree Council Respite & Social Support Groups Goulburn 4823 4478

Greenfield Park Seniors Wellness Centre Greenfield Park 9753 3400

Griffith Aged Support Service Griffith 6962 4515

Guilford Community Centre Seniors & Disability Services

Wellness Program Guildford 8757 9041

Guyra Home Support Services Guyra 6770 7127

HammondCare Beachcomber Social Club Manly 1800 826 166

HammondCare Bugari Overnight Respite Cottage Terrey Hills 1800 826 166

HammondCare Candlebark Overnight Respite Cottage Goulburn 1800 826 166

HammondCare Elderwise Social Club Scone 1800 826 166

HammondCare Forest Oak Social Club Caringbah 1800 826 166

HammondCare Grey Gum Social Club Yarrawarrah 1800 826 166

HammondCare Ironbark Social Club Hammondville 1800 826 166

HammondCare Jean Marion Overnight Respite Cottage Narara 1800 826 166

HammondCare Lucinda Overnight Respite Cottage Wahroonga 1800 826 166

HammondCare Lyrebird Social Club Berowra 1800 826 166 ●

HammondCare Mudyigaali Overnight Respite Cottage Dubbo 1800 826 166

HammondCare Richard Geeves Social Club North Turramurra 1800 826 166

HammondCare River Oak Social Club Green Point 1800 826

HammondCare Sinclair Overnight Respite Cottage Hammondville 1800 826

HammondCare Waratah Social Club Casino 1800 826 166

HammondCare Watergum Social Club Mona Vale 1800 826 166

Harbourside Haven Retirement Village, Nursing Home & Hostel Shoal Bay 4984 1811

Hayee Group Services Liverpool 0452 293 220

Hills Community Care Respite & Day Programs Baulkham Hills 9761 5706

HMC Bateau Bay Morisset Multicultural Seniors Health & Wellness Centre Killarney Vale 4960 8248

HMC Greek Seniors Health & Wellness Centre-Hamilton Hamilton 4960 8248

HMC Holy Apostles Multicultural Seniors Health & Wellness Centre Hamilton 4960 8248

HMC Italian Multicultural Seniors & Wellness Centre Waratah 4960 8248

HMC Macedonian Seniors Health & Wellness CentreBroadmeadow Broadmeadow 4960 8248

HMC Multicultural Friendship Group Warratah 4960 8248

HMC Multicultural Friendship Group-Maitland East Maitland 4960 8248

HMC Multicultural Seniors Health & Wellness CentreMorisset Morisset 4960 8248

HMC Multicultural Seniors Health & Wellness CentreCardiff Cardiff 4960 8248

HMC Multicultural Seniors Health & Wellness CentrePort Stephens Nelson Bay 4960 8248

HMC Multicultural Seniors Health & Wellness CentreToronto Toronto 4960 8248

HMC Multicultural Seniors Health & Wellness CentreWaratah Waratah 4960 8248

Note: 1. Services on Wednesdays fortnightly 2. Services on Tuesdays & Thursdays; CALD

Tingha & Guyra

& VHC accepted

DVA & VHC accepted

Short-term overnight respite

& VHC accepted

on Tuesdays fortnightly

on Tuesdays & Thursdays

Services on Tuesdays

Note 1

on Thursday fortnightly

Services on Tuesdays

Services on Tuesdays fortnightly

Note 2

Centre Based Care (CBC)

Name

HMC Newcastle Multicultural Seniors Health & Wellness Centre-Mayfield

HMC Polish Multicultural Seniors & Wellness Centre

HMC Ukrainian Multicultural Seniors & Wellness Centre

Mayfield 4960 8248

Broadmeadow 4960 8248

Adamstown 4960 8248

Holdsworth Community Woollahra 9302 3600

Hunter Community Services

Kurri Kurri 4937 4555

IC Care Picton 4677 2524

integratedliving Central Coast (NSW)

integratedliving Hunter (NSW)

integratedliving New South Wales

Interchange Australia Home Care Packages Bowral 1300

Intereach Aged Care Services

ItSoWel Social Support & Respite Groups

JNC Aged Services

JNC Respite Services

Kalparrin Day Centre

Karinya Dementia Day Centre

Kingsgrove Community Aid Centre Inc

KNC Social Groups & Wellness Programs

Kogarah Community Services

LINC Home Support Services

Liverpool Multicultural Day Centre

Lucy Chieng Aged Care Centre

Macedonian Welfare Association Respite & Day Centres

Mareeba Aged Care

Marrangbah Cottage

MCCI Social & Community Participation

Deniliquin 1300 488

Wollongong 4228 8222

Maroubra 9349 8200

Concord 9743 6549

Belmore 9718 5853

Kingsgrove 9150 7823

St Ives 9988 4966

Kogarah 9553 6506

Lithgow 6352 3360

Hoxton Park 9827 2265

Hurstville 8558 8098

Illawarra 4275 2266

Maclean 6645 2966

Taree South 6550 0788

Wollongong 4229 7566

Mercy Care Centre Young Young 6382 8444

Mercy Services Tighes Hill Day Centre

Tighes Hill 4961 2686

Mercy Services West Wallsend Day Centre West Wallsend 4944 1944

Merrylands Wellness Centre Seniors & Disability Services Merrylands 8757 9041

MidCoast Assist Centre Based Care Forster 1300 658 830

Morton Day Centre Social Support Groups Port Macquarie 1300 336 488

Mosman Municipal Council Services for Seniors Mosman 9978 4128

MRM Care Consultant

MRNC Community Home Support Program

Multicultural

Arabic & Italian

Berowa, Galston & Pennant Hills

& aged; Illawarra region

Note 2 28

& aged; Newcastle LGA

Note 3

Forster, Hawks Nest and Stroud

Friday social club

Bankstown 0449 021 261

Evans Head 6682 4334

9718 6199

Murray River Council Community Programs Moama 1300 087 004

Murray Vale Shalem

Myrtle Cottage

Nimbin Aged Care & Respite Services

NovaCare Ailsa Craig Respite Cottage

NovaCare Social Centres

Omnicare Greenmeadows Day Centre

Social Support Groups

Omnicare, Bain Park Day Centre Social Support Groups

Lavington 6025 4889

Ingleburn 9426 3100

Nimbin 6689 1709

Hamilton 4961 6264

Carrington 4963 6356

Port Macquarie 1300 336 488

Wauchope 1300 336 488

Short-term or emergency respite

Note: 1. Kiama, Shellharbour & Wollongong LGAs 2. Includes services for dementia specific clients 3. Disability & aged; Lake Macquarie LGA 4. Barham, Mathoura, Moama, Moulamein & Tooleybuc

Centre Based Care (CBC)

Name

Omnicare, Laurieton Day Centre

Lake Cathie 1300 336 488

Omnicare, Parklands Cottage Social Support Groups West Kempsey 1300 336 488

Our Lady of Consolation Aged Care Services

Ourcare Services Active Lifestyle Centre

PAC Eastern Suburbs Centre Based Respite

PAC Hunter Centre Based Respite

Rooty Hill 9832 5470

Singleton 6571 2300

Paddington 1800 722 679

Stockton 1800 722 679

PAC Inner West Centre Based Respite Ashfield 1800 722 679

PAC New England Centre Based Respite Walcha 1800 722 679

PAC Theodora's Place Day Respite Centre Hughes 6283 4999

Peninsula Village Respite & Social Support

Umina Beach 4344 9199

Phoenix Community Project inc Head Office Sutherland 9576 5045

PHYSIOTHERAPY FOCUS

Pinnacle Community Services Cootamundra

Strathfield 9763 5015

Cootamundra 6942 7786

Pinnacle Community Services Temora Temora 6977 1326

RCC Aged & Disability Support Services

Residential Gardens Day Care Centre

Riverwood 9533 0100

Rooty Hill 8887 5555

RSL LifeCare Therapy & Lifestyle Centre Narrabeen Narrabeen 8978 4327

Snowy Monaro Regional Council

Com'ty Support Services HCPs

Berridale 6451 1059

So Wai Seniors Wellness Centre Burwood 8741 0228

Southern

St Carthage's Day Club East Lismore 6620 0000

St Catherine's Community Care Services

Eastwood 8875 0919

St Sergius Day Centre/Social Support/Transport/HCPs Cabramatta 9727 9844

Stanley Hunt Seniors Wellness Centre Ultimo 9211 9838

Strathfield Aged Day Care Program

SummitCare Baulkham Hills

NESB

Homebush 9748 9661

Baulkham Hills 1300 685 548

SummitCare Canley Vale Canley Vale 1300 685 548

SummitCare Liverpool Liverpool 1300 685 548

SummitCare Penrith Wellbeing Day Centre Penrith 1300 685 548

SummitCare Randwick Randwick 1300 685 548

SummitCare Smithfield Smithfield 1300 685 548

SummitCare St Marys St Marys 1300 685 548

SummitCare Wallsend Wallsend 1300 685 548

SummitCare Waverley Waverley 1300 685 548

Sydney Community Services Social Support Program

Sydney Multicultural Community Services

SydWest Multicultural Services Aged Care Services

Tablelands Community Support

Tenterfield Total Care

The Benevolent Society - Greenwood Cottage

Note: 1. Chinese, South Asian & Vietnamese

Hunters Hill 9817 0101

Daceyville 9663 3922

Blacktown 9621 6633

Uralla 6778 6350

Tenterfield 6736 4947

Bexley 1800 236 762

support

Services St George area

Centre Based Care (CBC)

Wesley Mission Seniors Social Hub Central Coast Tuggerah 9263

Wesley Mission Seniors Social Hub South West Sydney Fairfield 8467 6129

Note: 1. Arabic; Canterbury-Bankstown & Marrickville LGAs

Day Therapy Centres (DTC)

Name Suburb

Albury Wodonga Health Community Allied Health Albury 6058 1800

Alexander Aguet

Copacabana Beach 0414 933 672

Anglican Care Alkira Respite & Day Therapy Centre

Anglicare At Home Social & Wellness Centre

Anglicare Health Centre

Booragul 1800 733 553

Winmalee 1300 111 278

Castle Hill 1300 111 278

Ashlee Judd Lambton 1300 364 243

Burger Centre

Condobolin Independent Living Centre

Cooinda Aged Care Facility

Essential Care 4 Me

FOCUS Connect

Goodwin Allied Health - Farrer, Crace and Monash

Goodwin Wellness

Grenfell Community Health Centre

HammondCare Beachcomber Social Club

HammondCare Bugari Overnight Respite Cottage

Hayee Group Services

Far North Coast (NSW)

McLean Care Inverell Residential Care Services

McLean Care Mackellar Apex Road

MRM Care Consultant

Myrtle Cottage

Our Lady of Consolation Aged Care Services

PAC Eastern Suburbs Day Therapy Centre

PAC Hunter Day Therapy Centre

PAC Inner West Day Therapy Centre

Pearl Home Care - Illawarra and Nowra

Peninsula Village Wellness Centre

Randwick 8345 9147

Condobolin 6890 1500

Coonabarabran 6842 1996

Chester Hill 0439 606 748

Campbelltown 4627 1188

Crace 6175 5160

Monash 6175 5668

Grenfell 6349 1777

Manly 1800 826 166

Terrey Hills 1800 826 166

0452

Inverell 6721 7300

Gunnedah 6741 5400

Bankstown 0449 021 261

Ingleburn 9426 3100

Rooty Hill 9832 4599

Paddington 1800 722 679

Stockton 1800 722 679

Ashfield 1800 722 679

Albion Park 4203 4196

Umina Beach 4344 9199

PHYSIOTHERAPY FOCUS Strathfield 9763 5015

Royal Rehab Ryde 9808 9222

Royal Rehab LifeWorks Petersham

RSL LifeCare Therapy & Lifestyle Centre

St Catherine's Community Care Services

Stella Maris Aged Care

Uniting

Petersham 1800 328 976

Narrabeen 8978 4327

Eastwood 8875 0919

Cronulla 8522 1200

Uniting

Note: 1. Remedial massage therapy 2. Raymond Terrace & Wallsend (Newcastle) 3. Only Myrtle Cottage participants

Bus trips available

Products & Services

Assessments Aged

Definition of terms

24-hour On-site Supervision – A person(s) who is/are employed to work in an aged care home and will respond to requests for assistance when regular staff are off duty.

Aged Care Assessment Team (ACAT) – Assess and approve older people for Australian Government-subsidised aged care services.

Aged Care on Site – The retirement village has an aged care facility at the same location.

ATSI – Services offered to older Aboriginal & Torres Strait Islander people and their carers.

Booked Respite Beds – Dedicated beds that carers can book in advance.

CALD – Services offered to culturally and linguistically diverse older aged people and their carers.

Care Community (CC) – Private self-contained accommodation run by approved providers where you can access 24/7 care through government-funded Home Care Packages or privately funded supports, as a genuine alternative to a nursing home.

Care Plan – Developed by the service providing your care; outlines care needs and instructions on how these needs will be met.

Carer Gateway – This online resource and helpline provides support by linking carers to information, counselling, respite and other services.

Centre-based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers.

CHSP Funded – An in-home or centre-based care service funded by the Commonwealth Home Support Programme government initiative.

Communal Facilities – Shared facilities for residents such as a community hall, swimming pool or bowling green.

Consumer-directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. All Home Care Packages are delivered on a CDC basis.

Daily Accommodation Payment (DAP) – This is a daily payment to a government-funded aged care facility, paid periodically, for example, monthly. This is not a refundable payment.

Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting,’ provided to aged/frail clients and their carers. Includes clients with dementia and disability.

Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers.

Domestic Assistance – Help with washing clothes, cleaning the property and minor meal preparation.

Donor Funded – The purchase price or entry contribution of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation.

Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge.

Home Maintenance/Gardening – Help with replacing tap washers and light globes, minor weeding and sweeping outdoors, minor carpentry repairs and gutter cleaning.

Independent Living Unit (ILU) – Sometimes referred to as a ‘villa’ or ‘apartment’ and located in a retirement village.

LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents.

Meals &/or Shopping – Delivery of fresh and frozen meals or transport for food shopping (CBC – meals or light refreshments provided at the centres).

Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication.

Multi-purpose Service (MPS) – Located in centre settings and some residential aged care facilities. They deliver a mix of aged care, health and community services.

NESB – Services offered to non-English speaking background older aged people and their carers.

Nursing &/or Palliative Care – Registered or enrolled nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care.

Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and toileting; CBC clients receive care at the centre.

Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home.

RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation.

Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a government-funded aged care facility and refunded, minus agreed deductions, when leaving the facility.

Regional Assessment Service (RAS) – In-home assessments of new and existing clients/carers for CHSP services.

Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village.

Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in aged care home or purchase on a freehold basis.

Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility.

Retirement Living (RL) – The site has retirement living accommodation.

Secure Dementia Unit – A secure, specialised ward, wing or unit for people with dementia and/or challenging behaviours.

Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates, etc.

Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry and personal care. Services may be provided on a fee for service basis.

Single Bedrooms With Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home.

Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs.

Social &/or Recreational Support – The client participates in social or recreational activities, either in their home or at a community, day or recreational centre.

Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee-for-service basis without government funding.

Supported Residential Services (SRS) – Privately run aged care facility that provides similar accommodation and care to that of a government-funded facility but without the funding support.

Transport – Organising or providing transport services such as bus, taxi, private car, etc.

Calare Orange

02 6362 2311

124 March Street, Orange NSW 2800

Coastal Waters Worrowing Heights

02 4443 0077

100 The Wool Road, Worrowing Heights NSW 2540

Darlington Banora Point

07 5523 8900

126 Leisure Drive, Banora Point NSW 2486

Gosling Creek Orange

02 6369 9800

1503 Forest Road, Orange NSW 2800

Heritage Lodge

02 5631 1200

194 Byangum Road, Murwillumbah NSW 2484

Macquarie View

02 4950 3933

12 The Ridgeway, Bolton Point NSW 2283

Pemulwuy

02 8863 9000

11 Pastoral Circuit, Pemulwuy NSW 2145

Pendle Hill

02 9631 1066

2 Wyena Road, Pendle Hill NSW 2145

07 5506 1200

Peregrine Drive, Tweed Heads South, NSW 2486

Redleaf Manor Concord

02 8762 6000

16 Flavelle Street, Concord NSW 2137

Rosemore Belmore

02 9718 6156

18 Kingsgrove Road, Belmore NSW 2192

Willandra Marrickville

02 9569 4117

19-21 George Street, Marrickville NSW 2204

Our exclusive residences redefine aged care living across Sydney, with boutique, luxurious and modern hotel-like environments. Our clinical care is underpinned by the guidance and knowledge of Opal HealthCare’s professional and highly experienced clinical leadership team.

Greenwood Normanhurst

02 9372 3400

9-17 Hinemoa Avenue, Normanhurst NSW 2076