During your
Facilities
The Fitness Center at Lapse
Stay fit while staying with us
24 hours
For access between 11:00pm and 6:00am please press MAGIC
Maintain your fitness regime in the fully equipped gym, where guests can benefit from state-of-the-art exercise machines.
Level 26 Please press MAGIC
Executive Lounge
Your home away from home
The Swimming Pool at Lapse
Refresh and relax
7:00 am - 9:00 pm 10:00 am - 8:00 pm
Take a dip in the beautiful infinity pool while sipping on a cocktail, and admire the view of Bangkok’s skyline.
Level 26 Please press MAGIC
Prepare for the day ahead in this stylish lounge or relax with a drink as the sunsets. Complimentary Wi-Fi and o ce support are available for all your business needs. Please contact reception for information on rates for access.
Level 4 Please press MAGIC
EAT & DRINK At
Hilton
MONDO
A taste of the world
8:00 am - 11:00 pm (last orders at 10:30 pm
Fashionable high tea 11:00 am - 5:00 pm
After a long day of travel or work, Mondo Café & Lounge Bar is the perfect place to unwind and enjoy local specialities or savor your favourite comfort foods. Mondo has something for everyone, whether it’s our fashionable afternoon high tea and cakes or a night cap from our extensive drinks menu.Mondo is the ideal spot to relax and unwind after a long day.
Lobby Please press MAGIC
SCALINI
Relax and enjoy good food in a casual environment
Breakfast
6:00 am - 10:30 am Mon - Fri
6:00 am - 11:00 am Sat, Sun and Public holiday
Lunch
12:00 pm - 2:30 pm
Dinner
Enjoy tantalizing options from our Mediterranean inspired restaurant, whether it be for a great start to the day with breakfast, a delicious lunch featuring locally sourced produce or a relaxed dinner with friends sharing great food together.
Level 2 Please press MAGIC
The Bar at Lapse
Casual food and drinks in a picturesque setting
5:30 pm - 11:00 pm 11:00 am - 9:00 pm (last orders at 8:30 pm)
Order refreshing cocktails and light snacks while you soak up the sun by the infinity pool. A wide range of beverages are available at this informal bar which provides a relaxed environment in which to enjoy an evening view of the city’s skyline.
Level 26 Please press MAGIC
Phone and Internet
PHONE
DOMESTIC AREA CODES
Province Area Code
Chiang Mai 053
Chiang Rai 053
Chonburi 038
Rayong 038
Khon Kaen 043
Krabi 075
Phuket 076
Surat Thani 077
COUNTRY CODES
INTERNET
STAY CONNECTED
Wi-Fi is available in all guest rooms, meeting rooms and public areas. Please note that charges may apply. To connect for free why not join our Hilton Honors loyalty program where complimentary internet is just one of many benefits you will receive. For assistance, please press
https://www.hilton.com/en/hilton-honors/join/
Other Services
Here are some tips for taking advantage of everything our hotel has to o er. Please press for assistance with any of the items listed below.
ACCESSIBLE FACILITIES
Accessible facilities are available throughout the hotel, including specially designed guest rooms and access to all event facilities. Please press for a fulllist of services and facilities.
ADAPTOR
Power adaptors and transformers are available for all appliances upon request and subject to availability.
AIR CONDITIONING
The control for the air conditioning is located on the wall at the entrance to your guest room. Adjust the temperature and fan speed to your requirement. Please note the temperature displayed will revert back to the current ambient temperature after temperature adjustments have been made.
ALARM CLOCK
You will find an alarm clock displaying local Bangkok time on the bedside table. Please press for assistance with setting the alarm or to arrange a personal wake up call.
BABY FACILITIES AND BABY SITTING
Complimentary cots are available at any time. Professional childcare services may be arranged upon request and require 24 hours advance reservations.
BLACK-OUT CURTAINS
Our curtains block out 99 percent of exterior light. The translucent daylight blinds are designed to block 10 percent of daylight, so you can still enjoy views without glare.
CHECK-IN / CHECK-OUT
Check-in time is from 3.00 pm, and Check-out time is Noon. Later Check-out times may be accommodated upon request with an additional charge, as well as revised travel plans, whenever possible.
CHEMIST
Many chemists are located nearby for a range of medical requirements. Please contact the Concierge for more information.
COURIER SERVICE
This is available at the Concierge.
DO NOT DISTURB
For complete privacy, please press the Do Not Disturb button next to the entrance door. Please note, security protocals require the hotel to enter guest rooms who have had the Do Not Disturb sign on for longer than 24 hours.
DRY CLEANING AND LAUNDRY SERVICE
Comprehensive dry cleaning and laundry services are available through the Laundry team. An express service is also available for an additional cost. Collection baskets, laundry operating hours and a price list are found in the wardrobe. Simply put your clothes inside the laundry basket, fill out the form and press to arrange for collection before 10:00 am.
ELECTRICITY SUPPLY
The local electricity supply is 220 volts. If an adaptor is required, please press
EMERGENCY
In the event of an emergency, press EMERGENCY. For further information, please refer to the detailed Your Safety section at the end of this directory.
HAIRDRYER
All guest rooms are equipped with hairdryer in the wardrobe drawer.
HOUSEKEEPING AND MAINTENANCE
Irons and ironing boards are available in the closet of every guest room. For all other requests for items such as extra pillows, toiletries, room servicing, maintenance or clothes racks, please press
KEYS
The pre-programmed electronic room key is exclusive to each guest room. Please contact the Front Desk for an additional or replacement key.
LIGHTING
Light switches are located by the entrance to the guest room, inside the bathroom and on the wall by the bedside table. The lamp is operated from the unit itself.
LOST & FOUND
We will do our best to return all items once they have been found. However, we are only able to retain such items for a limited period.
MAILS
All mails received will be delivered promptly. The Concierge can also arrange mail or parcel deliveries on your behalf. Please note that mail is accepted only for in-house guests or those with future reservations.
MESSAGES
All messages received by the hotel on your behalf will be delivered to your room at the earliest opportunity. Messages marked urgent will be delivered immediately. Please inform Reception by pressing if you are expecting any messages.
PILLOWS
A wide range of pillows are available for you to choose. Please press to make a selection.
TEA & COFFEE
A kettle, cups, and a selection of tea and co ee are provided in guest rooms. Press to replenish stocks.
TOILETRIES
Please press to replenish any toiletries.
VOICEMAIL
If a message has been left on your voicemail, a red light will show on your telephone. To retrieve messages, please press the message key and follow the voice prompts.
WAKE UP CALL
You can programme your own wake up call by following the prompts on your telephone. Please press for assistance.
WATER
Drinking water is provided in your guest room. However, please note that charges apply for consumption of water from bottles in the mini-bar.
Who to Call
Useful numbers you may need during your stay
SERVICE NUMBER DESCRIPTION
Concierge For general enquiries including assistance with luggage, travel arrangements, tourist information and restaurant recommendations.
General Assistance For general queries and special requirements.
Housekeeping For all requests regarding your guest room including laundry, cleaning services, baby facilities and additional supplies.
In-Room Dining
To order from the In-Room Dining Menu
Reception For check-In/Check-Out, extension of stay and payments
Emergency
EMERGENCY In case of an emergency
USEFUL LOCAL NUMBERS
Please press for information and queries on the following.
- Airlines
- Limousine
- Car rental
- Public transport
- Taxis - Hospital
THE SUMMIT
Personalized service for all occasions
Combining a contemporary penthouse setting with support from our dedicated Hilton Event Specialists, the Summit is the ideal space to host both small and medium-sized functions. With Bangkok’s skyline as a backdrop, this destination meeting floor redefines urban events with three state-of-the art venues, each spanning an area of between 55-72m2
Level 25
Please press MAGIC
sukhumvit.events@hilton.com
BOARDROOM
Tactical and strategic meetings in a stylish environment
Hold your executive meeting or presentation for up to 15 attendees in the fully-equipped Boardroom. Features include LCD projection, sound and lighting that transforms this sophisticated function room into a space that will surely impress. The room, measuring 65m2 , boasts natural daylight through floor to ceiling windows that provide pleasant city views.
Level 3 Please press MAGIC
sukhumvit.events@hilton.com
EXECUTIVE LOUNGE
Superior private meeting space
Guests staying in Executive rooms and above enjoy exclusive access to the Executive Lounge that o ers a range of secretarial support services and three meeting rooms for 4 people with built-in A/V equipment, HD TV, and complimentary co ee/tea and Wi-Fi.
Level 4 Please press MAGIC
sukhumvit.events@hilton.com
GRAND BALLROOM
Perfect venue for every occasion
This spacious and elegant fully-equipped venue is perfect for weddings, gala dinners, product launches and other corporate and private events, accommodating up to 200 guests at a banquet and 300 conference delegates in a theatre -style setting. The foyer is ideal for networking and registrations. The adjacent private Boardroom seats up to 15.
Level 3
Please press MAGIC
sukhumvit.events@hilton.com
STUDY ROOM
Ideal venue for networking and training
The Study Room is a stylish, sophisticated and flexible venue with separate private foyer and kitchen. It accommodates with comfort up to 70 guests (Reception) and 40 attendees theatre-style, and is a popular choice for training sessions, networking events,media briefings and cocktail parties. The Study Room features a state-of-the -art A/V system.
Level 2
Please press MAGIC
sukhumvit.events@hilton.com
Everything You need to know
Safety
The information published within this compendium is intended as a general guide only and is subject to change without notice. To the extent permitted by applicable laws of Thailand, Hilton Sukhumvit Bangkok will not be responsible for any damage that arises from the use of information contained in this compendium.
YOUR SAFETY
In the event of an emergency, press EMERGENCY on any hotel phones. Please note the floor plan on the inside of your room door as it identifies the layout of your floor and emergency evacuation routes. If you have a physical condition that could limit your ability to hear emergency alarms and subsequent public address broadcasts, or limit your ability to evacuate via stairwells, please press to inform us.
FIRE SAFETY
The hotel is fitted with fully automated fire and smoke detection, alert and sprinkler systems. In the event of a fire alarm, the Fire Brigade is alerted by a manual call, regardless of cause. Additionally, Hilton Team Members are trained in emergency response procedures.
IF YOU DISCOVER A FIRE
Do not panic. Please press EMERGENCY on any telephone to alert Hilton Team Members. Please evacuate via the nearest fire exit route. Please remember to avoid using the lifts.
IF THE FIRE ALARM IS ACTIVATED
In the event of beeping alert, please prepare to evacuate. If there is a whooping alert, immediate evacuation is required. Do not panic and listen carefully for instructions via the public address system. If instructed to evacuate, take your room key with you. Only use the stairwells, and if smoke is present, stay low and crawl to the fire exit. If evacuation via the stairs is impossible, return immediately to your room and press EMERGENCY to inform Team Members of your location.
ROOM SAFETY
A personal safety box is conveniently located in your wardrobe. Placing all valuables inside for the duration of your stay is recommended. However, the hotel shall not accept any liability for loss or damage to any personal belongings. Operating instructions are provided on the exterior of the box.
1. โรงแรมจะรับผิดชอบต่อทรัพย์สินของผู้เข้าพัก
(The hotel will be held responsible for the guest’s property in case of loss or damage as following)
1.1 การสูญหายหรือเสียหายตามข้อ
แห่งทรัพย์สินนั้นไว้กับโรงแรม
(If the property that is lost or damaged following article 1.1 is money, gold, traveler cheques, jewelry or other valuable items. Hotel shall take responsibility not over 5,000 Thai Baht unless the guest declares and deposits his/her property with the hotel.)
2. โรงแรมขอสงวนสิทธิ์ในความรับผิดชอบ หากความสูญหายหรือเสียหายดังกล่าวเกิดขึ้น เพราะเหตุดังต่อไปนี้
(The hotel shall not be liable for any loss of damage by the following cases)
2.1 เหตุสุดวิสัย (The case is beyond the control of the hotel)
2.2 เหตุแห่งสภาพของทรัพย์สินนั้นๆ (The existing condition of the article)
2.3 เป็นค็นความรับผิดชอบของผู้เข้าพัก บริวาร หรือบุคคลที่เข้าพักให้การต้อนรับ (The loss or damaged is made by the guest or the visitor)