DURANGO, CO — Nestled amidst the rugged peaks of the San Juan Mountains, lies the historic Strater Hotel—a timeless icon of Victorian architecture and hospitality. For Brook O’Roark , a seasoned mechanical contractor with over two decades of experience spanning from Pennsylvania to the Southwest, the Strater Hotel project represented
➤ Turn to Hydronic, page 16
BY NATALIE OLSEN, FREELANCE WRITER
When a $250M flood prevention infrastructure project in Louisville, Kentucky is complete, Tony Parrott , Executive Director of Louisville Metropolitan Sewer District, says the city will be able to better withstand intense weather events, including devastating floods and crippling ice and snow storms.
LAS VEGAS, NV— The largest kitchen and bath trade show in North America wrapped on February 27th after three days of product reveals, demonstrations, networking, and programming at the Las Vegas Convention Center.
(For a gallery of images from the show, visit www.contractormag.com/media-galleries.) Owned by the National Kitchen & Bath Association (NKBA) and produced by Emerald Expositions, the Kitchen & Bath Industry
INDIANAPOLIS, IN — Work Truck Week is often described by regular attendees as the commercial vehicle industry’s annual reunion. Work Truck Week 2025 was the biggest reunion yet, bringing together a verified 16,413 industry professionals from 31 countries and all 50 US states March 4–7 at the Indiana Convention Center in Indianapolis. Work Truck Show exhibit space was sold out, with 549 companies filling the exhibit hall and New Exhibitor Pavilion with the latest vehicles, equipment and technology.
➤ Turn to Work Truck, page 46
NEW ORLEANS, LA — Quality Service Contractors (QSC), the enhanced services group of the Plumbing-Heating-Cooling Contractors – National Association (PHCC), recently concluded their annual conference, Catalyst (formerly known as the QSC Power Meeting), at the Monteleone Hotel in historic New Orleans.
This year’s conference featured the tagline, “Unmasking the Future,” which both underscored the Mardi Gras setting and highlighted the main aim of the event: delivering actionable insights and ➤ Turn to Catalyst, page 8
WASHINGTON, DC — The US Consumer Product Safety Commission (CPSC) and Triangle Tube are announcing the recall of Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers. The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a serious risk of injury and death. Triangle Tube has received two reports of death ➤ Turn to Triangle Tube, page 45
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For the fourth year in a row, Magid Glove & Safety, an industry-leading safety expert and PPE manufacturer and distributor, has been named a 2025 Top USA Workplace by USA Today. The national recognition celebrates organizations with 150 or more employees that have created exceptional workplace environments.
ResinTech, Inc.®, a US manufacturer of separation technologies for water and wastewater treatment, has made a $10 million expansion investment in its Camden, New Jersey, HQ and manufacturing facility. The facility has expanded by 30,000 feet and is expected to add more than a dozen new jobs. The LEED® certified facility employs nearly 400 team members.
Mickey McNamara has been promoted to president of Zekelman Industries, the largest independent steel pipe and tube manufacturer in North America. Barry Zekelman will continue his role as CEO and will remain responsible for corporate strategy and strategic vision. Tom Muth has been promoted to president of Zekelman Industries’ pipe and tube business.
Wolseley Canada, a market leader in the wholesale distribution of plumbing, piping and HVAC products, has donated $10,000 to Water First, an organization dedicated to working collaboratively with Indigenous Communities in Canada to address water challenges through education and training.
The California Heat Pump Partnership(CAHPP) has released the first large-scale plan to rapidly scale heat pump adoption in California. This blueprint outlines nearterm strategies to address technical, market, and policy barriers to heat pump adoption and advance the state’s goal to install six million electric heat pumps by 2030.
Lindus Construction celebrated Women in Construction Week by honoring its own Director of Marketing, Bridget Cramer, who has been named a finalist for the Finance & Commerce Top Women in Construction Awards. There are seven categories of award winners and Cramer is a finalist in the “Unsung Hero” category which honors a woman who is a difference-maker but doesn’t always get the spotlight.
could win a $25 gift card just for taking
all-new Monthly Plumbing Quiz! Choose a card from Amazon, iTunes or Cabela’s.
A surprising secret for contractors to get more time in their day
The engine that could: how contractors can produce a solid business plan 8 Simple ways to boost your monthly cash flow
Silo Busting: Why Collaboration is Critical for Construction Success by Nitin Bhandari, Co-Founder and CEO of Planera
Integrating Smart Technology Into Hydronic Heating Systems by Sean Toohey , Freelance Journalist
Upgrade Your Job Site: Ditch the Landline, Embrace the Cloud by Jim Gustke, Vice President Marketing at Ooma
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LAS VEGAS, NV — Associated Builders and Contractors has announced the winners of the 2025 National Craft Championships. The winners were honored at ABC’s Careers in Construction Awards ceremony during ABC Convention 2025 in Las Vegas on Feb. 27.
The 36th annual competition showed the skills and expertise of nearly 200 of the nation’s best craft professionals in trades such as carpentry, drywall, electrical, fire sprinkler, HVAC, instrumentation, millwright, power line, welding and more, all vying for top honors in 15 competitions with skills on display in 11 crafts. NCC included a commercial team competition with journey-level craft professionals from different trades working to complete a joint project. The competition also included a two-hour online exam and a six-hour practical performance test.
“For 36 years, this national construction competition has showcased the outstanding abilities and achievements of the future of the industry,” said 2025 Chair of the ABC National Board of Directors David Pugh, Partner, Bradley, Birmingham, Alabama. “These champions demonstrated superior skills and safe work practices during the 36th annual championships, which hosted competitors from dozens of states and all corners of the nation. Join me in congratulating these true craft professionals for their successes and applaud them for what they will go on to accomplish in their careers in construction.”
Established in 1987, ABC presents the National Craft Championships annually to highlight the achievements of the people who represent the future of the construction industry. Craft trainees and apprentices travel from across the country to demonstrate their superior skills, training and safe work practices and compete for top honors in their chosen craft. For the training sponsors, employers and ABC chapters, the NCC demonstrates a staunch commitment to the career paths the construction industry offers.
“Many [participants] go through a local competition at their local chapter to get the honor of representing us at the national level,” Carla Kugler, President and CEO of ABC New Mexico and a coordinator for the championships, said. “I can speak for my chapter when
I say it’s a big deal to even get to that point. Many compete against dozens of craft trainees or apprentices locally to get chosen.”
Both locally and nationally, competitors are supported by their sponsoring chapter, their employer and in many cases friends and family. It is common to see families wearing T-shirts with their competitors’ name, cheering them on during the competition.
“It’s a testament to the commitment our industry puts into its people,” Kugler continued. “Skilled craftspeople are a dying breed, the need is big, and I’m honored to be part of the heavy lift of putting the skilled trades back on the radar of our country.”
ABC’s all-of-the-above approach to workforce development has produced
a network of ABC chapters and affiliates across the country that offer more than 800 apprenticeship, craft, safety and management education programs—including more than 450 government-registered apprenticeship programs across 20 different occupations—to build the people who build America.
Milwaukee Tool, an industry-leading manufacturer of heavy-duty power tools, accessories and hand tools, has been the official tool sponsor of NCC since 2019. The company provides tools, PPE, storage and prizes for NCC competitors. The competition is supported by volunteers, generous sponsors and in-kind contributors who plan and execute this event annually.
Safety: Zeneddine Boubouche, TDIndustries
Bronze: Timothy Arnold, ABC Indiana/Kentucky
Silver: Tel Moeller, Hometown Mechanical, ABC of Iowa Apprenticeship and Training Trust
Gold: Seth James Streifel, JPI Development ABC Southern California
Related competitions included Fire Sprinkler, Pipefitting and Pipe Welding.
For a full list of winners in all categories visit www.abc.org/Portals/1/NewsMedia/2025%20NCC%20winners%20 FINAL.pdf.
For more information, visit abc.org/ ncc
LAS VEGAS, NV — Associated Builders and Contractors has announced the winners of its annual Construction Management Competition, which were honored at ABC Convention 2025 in Las Vegas on Feb. 27. Clemson University, affiliated with the ABC Carolinas chapter, was named the overall winner of the 2025 competition with the highest cumulative points in the five competition categories. A total of 34 teams of undergraduate students from colleges and universities nationwide competed this year. Clemson placed in the top three in two categories, safety and over -
all achievement. The University of Central Florida, ABC Central Florida’s student chapter, earned second
place overall and placed in estimating, project management and quality control. Pennsylvania College of
Technology, ABC Keystone’s student chapter, earned third place overall and placed in the estimating, project management and safety categories and was named the 2024 Student Chapter of the Year.
“Our industry desperately needs skilled, experienced young construction professionals who can rise to the challenge and solve problems so that contractors can build with excellence,” said 2025 Chair of the ABC National Board of Directors David Pugh, Partner, Bradley, Birmingham, Alabama. ➤ Turn to Clemson, page 10
Continued from page 3
strategies to make the future more successful for attendees.
A pre-event session from Jotforms, an online form-building platform, kicked off the conference. Speakers Laurie McGraw and Erica Barnes explained how the platform can improves access to resources for workers in the field, while streamlining workflows back at the office.
Steve Truett, President of Your Sixth Man, a consulting firm specializing in business coaching and leadership development—and former President of Aire Serv Heating & Air Conditioning in Waco, TX—delivered the conference’s keynote presentation, Getting Results Through Others
Other sessions covered workforce development ( Never Hire Less Than a
5-Star Employee from Danielle Mulvey, Strategies to Connect and Engage a Multi-Generational Workforce from Ryan Jenkins), marketing (Building a Data Driven marketing Strategy from Matt Eckhart and Christian Dunworthy of Scorpion) and getting the most out of Artificial Intelligence (Elevating Your Business with AI: Best Practices, Ethics and Strategic Implementation from Colleen Keyworth).
Breakout sessions offered participants the chance to take a deeper dive on important topics, such as building meaningful business relationships (It’s All About Relationships from keynote speaker Steve Truett) and navigating change (From Resistance to Resilience: Navigating Change with Confidence from Ron Cerceo).
But if the Catalyst event had a can’tmiss session, it was probably New Congress, New Administration, New Priorities from Mark Valentini, PHCC’s Vice President of Legislative Affairs. The discussion touched on changes to energy policy, workforce development, and taxes, and what they all mean for plumbing, heating and cooling contractors.
Perhaps the highlight of any QSC annual meeting is the people you get to meet. Many networking events were on offer at Catalyst 2025, including breakfasts, lunches and coffee breaks.
The Industry Partner Exhibition allowed attendees to engage with industry partners, see product demonstrations, and get hands-on with new tools and materials. The exhibition also offered a scavenger hunt to make
visiting the booths just that little bit more exiting.
Q-List Live was a chance to get oneon-one with QSC business coaches to brainstorm and exchange experiences. Discussion topics were offered by attendees during the registration process.
Mardi Gras World brought together teams of 8 to 10 to design and build their own float, assisted by local artisans. The event included presentations, awards, a mini-parade, as well as dinner and drinks.
The closing event of Catalyst 2025 was the Ballads & Beignets Masquerade, an opportunity to mask up and enjoy drinks, desserts, and musical performances.
The next big event on the PHCC calendar will be CONNECT, the annual association conference, to be held in Grand Rapids, Michigan, Oct. 27-30 at DeVos Place. To register visit www.phccweb.org/ phccconnect2025-save-the-date
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“This competition gives future industry leaders that type of valuable,
resume-building experience while simultaneously helping them achieve their construction career dreams. I am
excited to see how these bright leaders contribute meaningfully to the industry throughout their careers.”
The four-person teams put their construction project leadership skills to the test by completing the same real-life construction management project. This year’s multiphase project focused on the MiraCosta Health and Wellness Hub, which encompasses 27 acres at the eastern end of MiraCosta College’s Oceanside Campus in Oceanside, California. The development includes a state-ofthe-art, 30,000-square-foot gymnasium and a 27,000-square-foot Allied Health Building. Additionally, the entire 27acre site will undergo enhancements, featuring new concrete, paving, landscaping and walking paths.
The project scope includes a full site development on the eastern side of the campus. The new gym will replace the existing gym building and provide a consolidated location for athletics instruction spaces, locker rooms, kinesiology and a wellness center.
Amanda Fry , a Project Manager at Hensel Phelps (one of the largest general contractors in the US), donates her time as a coordinator for the Construction Management Competition. “We aim to make things as real as possible for the competitors,” Fry said.
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Competitors—all college students studying aspects of the construction industry—can spend months on their proposals, which can run anywhere from 100 to 300 pages. Proposals must include estimates, scheduling, a project management plan, a quality control plan, safety plans and more. Finally, a live presentation is given to the panel of judges.
“Students are forced to confront real-world problems,” Fry explained. “The curveball in this competition was the last-minute addition of a parking area,” which created zoning problems and required change orders.
The 34 teams makes this installment of the Construction Management Competition the largest ABC has ever held. Judges for the competition came from more than 13 different companies, and included owners, partners, consultants and others.
A full list of the winners is available at abc.org/cmc
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Show (KBIS) brings together architects, designers, builders, remodelers, and other pros for a gathering highlighting the innovation, trends and opportunities in home and design. The co-location of KBIS and the National Association of Home Builders (NAHB)’s International Builders’ Show (IBS) create Design & Construction Week (DCW),
“The brands this year did not disappoint—from the biggest names in the industry to emerging innovators and international leaders making their debut in North America,” said Brian Pagel , Executive Vice President at Emerald. “I’ve been in this industry for more than 15 years, and always leave KBIS inspired and having discovered something new.”
• Over 124,000 DCW registered visitors
• More than 2,500 exhibitors
• Over 1.2 million net square feet of exhibits
• Over 43,000 KBIS registered visitors
• Nearly 700 KBIS exhibitors
• More than 500,000 net square feet of exhibit space
• Over 150 first-time exhibitors
• Nearly 270 international exhibitors
“KBIS is thriving, and I’m optimistic about 2025 for our membership and the larger home and design industry,” said Bill Darcy, Global President & CEO of NKBA | KBIS in an inspiring talk at the State of the Association, held annually during KBIS.
Tyler Thompson, Director of Brand Marketing, Caesarstone, commented on the dynamism of the crowd: “The audience has been amazing—tons of energy. They’re interested—leaning in, asking questions, and it’s amazing. You don’t always see that on a show floor. Being able to sit, ask questions, be involved with the conversation, and take a moment out of their day at the show. We couldn’t be more happy with the audience and their reaction to the booth this year.”
The show continues to draw an engaged trade audience looking for the latest products to specify as well as to keep up with trends in the field. Celebrated designers could be found on NEXTStage and in the Luxury Lounge—both sponsored by Ferguson—as well as on the show floor, including: Caleb Anderson, Richard Anuszkiewicz, Sara Malek Barney, Arianne Bellizaire, Michel Smith Boyd, Brian Brown, Alena Capra, Jeanne Chung, Kara Cox,
El Arqui Diego, Thom Filicia, Brooke + Brice Gilliam, Kim Gordon, Julee Ireland, Breegan Jane, Celerie Kemble, Jerel Lake, Nina Magon, John McClain, Noz Nozawa, Nathan Orsman, Amy Pigliacampo, Matthew Quinn, Sarah Robertson, Alison Victoria, and Christine Vroom.
At the invite-only influencer-favorite event KBIS Uncorked Hosted by SKS, Veronika Miller-Eagleson , Modenus Media CEO and Designhounds founder, remarked about the power of partnerships at KBIS: “It’s about relationships! SKS as the sponsor does a really great job of connecting back to the brand, and getting the design community to pay attention. It’s more real than just bringing a bunch of influencers— it’s where the community gets together.”
Speaking from the first-ever KBIS Podcast Studio, sponsored by AJ Madison, Josh Cooperman also noted, “The opportunity to engage with some of my favorite creatives and brands in one place was amazing. Convo By Design was created to share the authentic stories of designers and KBIS is always a remarkable source because the most successful designers know how important this show is.”
Next year, the Kitchen and Bath Industry Show will be held February 17-19, 2026, at the Orange County Convention Center in Orlando, Florida. KBIS will once again co-locate with the International Builders’ Show for Design and Construction Week.
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DEARBORN, MI — To highlight the important role of young talent in skilled industries, Carhartt has unveiled its inaugural Steel Apple awards, a new initiative to honor educators shaping the next generation of skilled trade workers. The awards are an extension of Carhartt’s “For the Love of Labor” program—an ongoing initiative that supports nonprofit organizations as they educate, train and place workers into skilled trades careers.
“The mentors who dedicate their careers to training the next generation of tradespeople aren’t just teachers—they’re builders of futures, role models of excellence and champions of craftsmanship for all hardworking people,” said Todd Corley, Senior Vice President of Inclusion, Sustainability and Community at Carhartt. “At Carhartt, we take pride in celebrating the exceptional educators who inspire and make a significant impact on their students’ growth and learning—both in the classroom and as they embark on their careers.”
Carhartt is dedicating its Spring 2025 For the Love of Labor grant to supporting the National Center of Construction Education & Research (NCCER), a nonprofit education foundation and leading provider of construction, training, assessment, credentials, research and career development programs. The workwear brand is awarding $100,000 to launch and expand accredited Career & Technical Education (CTE) programs across the country—introducing CTE curriculum to students for the first time.
Carhartt also recognized five outstanding skilled educators across the United States who have demonstrated exceptional commitment to their craft, their students, and the mission of closing the skilled trades gap. Each recipient will receive $10,000 to invest in their own classrooms, a tailored workwear package and national recognition for their contributions to the industry. Additionally, students in each classroom
Workwear brand commits $150,000 to support skilled trades education across America through grant and educator awards.
received new gear from Carhartt, including backpacks and work gloves. The following educators were honored as a part of the inaugural Steel Apple awards: Suarez, along with award and school team.
• Matthew Bracey, Construction Trades Masonry Program Manager at Randolph Career and Technical Center (Detroit)
• Aaron Haselwood, Construction Teacher at Wichita High School East (Wichita, Kan.)
• Robert “Bobby” Pease, Agriculture and Welding Teacher at Fleming County High School (Flemingsburg, Ky.)
• Bryan Suarez, Welding Teacher at Dr. Kirk Lewis Career and Technical High School (Houston, Texas)
• Jennifer McNally, Carpentry Teacher at Southeastern Regional Vocational Technical High School (South Easton, Mass.)
Established in 1996 and a leader in skilled trades workforce development, NCCER provides quality education programs and credentials. Its High School Builder Program expands access to CTE programs by removing accreditation barriers and allowing high schoolers to graduate workforce ready.
“Carhartt and NCCER share a common mission to create a more comprehensive and equitable pipeline to meaningful careers in the skilled trades. The Steel Apple Awards will not only honor the exceptional educators on the frontlines, but also the students that pass through their classrooms,” said Boyd Worsham, President and CEO at NCCER. “We’re honored to partner with Carhartt on this initiative, empowering these vocational educators to continue to shape the future of the skilled workforce.”
Since its inception in 2020, Carhartt’s For the Love of Labor grant program has received hundreds of applications and awarded 27 grants—totaling nearly $3 million—to eligible US-based 501C3 designated organizations in recognized apprenticeship industries that serve at least 100 individuals annually.
To learn more about the Steel Apple awards, the For the Love of Labor grant program and how Carhartt is working to promote the trades, please visit Carhartt. com/isc-hub or reach out to ForTheLoveOfLabor@Carhartt.com
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both a challenge and an opportunity to leave a lasting mark on a landmark known for its elegance and charm.
The Strater Hotel project, however, posed a unique set of challenges. Built in 1887, the hotel’s aging infrastructure required an upgrade to its heating and cooling systems, particularly urgent given the risks associated with the outdated two-piped steel system. This system, which circulated hot water for heating and chilled water for cooling, was not only inefficient, but also posed a potential hazard of catastrophic failure—a concern that weighed heavily on the hotel’s management.
“The old system was a glycol steam line system that used hot water for heating in the winter and chilled water for cooling in the summer—the same water, both hot and cold, ran through the pipes,” said O’Roark. “The system had been installed during a renovation in the ‘70s and was long overdue for replacement.”
Trained as a union pipe fitter in Pennsylvania, O’Roark moved west to the Colorado area, where he honed his plumbing skills and extended his expertise to the intricate mechanics of HVAC systems—a crucial aspect of his work ranging from residential homes to commercial businesses. He founded Altitude Backflow, a company that specializes in backflow prevention in addition to general plumbing and HVAC services. This venture reinforced O’Roark’s commitment to innovation and compliance with stringent regulatory standards—a testament to his dedication to quality and reliability in every project he undertakes.
Working with Dahl Plumbing, the local distributor of premium plumbing and heating products, the hotel management determined that a Mainline® heating and cooling system that features highly efficient technology that is specifically designed to operate at low ambient temperature typical of Colorado would be the ideal solution. Representatives at Dahl that were familiar with O’Roark’s established expertise
in installing these types of systems recommended him for the project.
“As you might expect, in hotels it’s typical to have one guest that wants their room cooled and another guest that wants their room heated. This new technology uses refrigerant to transfer that heat or that cooling to different rooms to make it highly efficient,” explained O’Roark.
The project, meticulously planned over three years and divided into phases,
began with Phase One in early 2024. This initial phase focused on retrofitting 13 guest rooms, setting a benchmark for comfort and efficiency. Each phase demanded careful planning and execution, with O’Roark collaborating closely with the hotel’s maintenance engineer as they navigated the complexities of retrofitting a historical building without compromising its architectural integrity.
Enter the NIBCO®’s PressACR® system—a revolutionary approach to joining refrigeration piping that fea -
tures enhanced efficiency, reliability, and safety. The scope of the project required that pressing technology be employed over traditional methods of silver soldering, which carried risks of contamination and required stringent fire safety measures. PressACR offered a streamlined, flame-free installation process. This not only mitigated risks but also significantly reduced labor hours—a critical factor in an operational environment as sensitive as a historical hotel with high guest occupancy.
O’Roark, who had not previously used pressing technology, was initially cautious about using NIBCO’s PressACR system. O’Roark had relied on conventional techniques such as silver soldering for his entire career. However, his skepticism was quickly alleviated upon learning about the system’s advantages during comprehensive training sessions conducted by manufacturers’ representative, Marshall-Rodeno Associated, at Dahl.
“The job was very intriguing,” admitted O’Roark. “I knew the system was from NIBCO, and I had installed hundreds of NIBCO valves over the years and never had a problem, so I knew it would have to be a reliable, quality system.”
Central to the success of the installation were mode boxes—complex units housing nearly 60 connections each. With eight lines coming out of each mode box, each unit serviced four individual rooms. These boxes, essential for distributing heating and cooling throughout the hotel’s rooms, required installation in the tight mechanical cavities above the hotel’s hand-painted ceilings.
Leveraging PressACR’s versatility, O’Roark prefabricated components wherever possible, minimizing disruption to the hotel’s day-to-day operations and ensuring that the project stayed on the established timeline.
“We used every size PressACR fitting from ¼" to 1-1/8-inch in each mode box along with a variety of different configurations from couplers to reducers,” said O’Roark. “We were able to get
into places in very tight spots to create the connections using the NIBCO pressing system.”
The PressACR system’s ability to create secure, clean connections without the risks associated with open flames or soldering fluxes proved transformative, not only in terms of efficiency but also in enhancing overall system reliability. This was particularly crucial in an environment as historically sensitive as the Strater Hotel, where maintaining a pristine appearance and operational efficiency was vital. And the system’s efficiency was a game changer.“We saved at least 50
‘The building was extremely flammable— just one spark in the 150-yearold insulation and the building could explode.’
percent labor—maybe even higher if we would have had to silver solder,” said O’Roark. “And that’s not taking into consideration the added savings of not needing a fire watch, where two people would be required to watch the work area for eight hours after a torch was in use.”
“This historical building was extremely flammable—just one spark in the 150-year-old-insulation, and the building could explode,” added O’Roark. “It would have been very risky, not to mention extremely costly in labor, to solder with a flame in this kind of situation. By using PressACR, we saved days and days of labor. It’s hard to even put a value on it.”
As O’Roark reflected on the project’s success, he acknowledged the invaluable support of Dahl Plumbing, whose partnership and confidence in NIBCO’s technology played a pivotal role. The installation’s cleanliness and precision were complimented by hotel management and ownership upon starting up the new system.
“This was the most high-tech installation that I’ve completed,” said O’Roark. “Part of the thrill of this project was taking something old and beautiful and making it the most comfortable hotel for miles around.”
Looking ahead, O’Roark anticipates even greater efficiency in the next two phases, building upon his experience and leveraging prefabrication tech -
niques to streamline the installation processes even further. Phases two and three will require double the number of rooms to be renovated.
With each phase, the Strater Hotel will move closer to becoming not only an example of historical preservation, but also a model of modern comfort and sustainability in hospitality—an achievement that O’Roark took im -
mense pride in. As guests return to experience the hotel’s new comfort and efficiency, they will unknowingly enjoy the fruits of O’Roark’s labor—and a testament to expertise, collaboration, and technological advancements.
For more information about NIBCO’s PressACR system, visit: www. nibco.com/brands/nibco/press-systems/ pressacr/.
by Al Schwartz
Although it is easy to point the finger of blame for the decline of trade craft at the lack of educational opportunities and available programs, we in the industry are not immune from criticism either. From large companies, to the small one-man shop, quality workmanship and craft have suffered tremendously. There is nothing so sad to see as sloppy, substandard workmanship, disregard for details and a general lack of pride in the work being done. As for a comprehension of the TOTAL job parameters? If you can find one man in ten who truly understands the overall systems that he is installing and how they integrate into the whole you’d be doing well. That doesn’t even begin to account for the extreme lack of understanding of the materials available and how they are used.
It is absolutely disheartening to see a supposed “journeyman” (or “tech,” if that’s what you want to call the guys these days) not be familiar enough with the materials he is using to put in the right fittings or even know which are available and how they work... and that doesn’t even address making a substitution with other materials, in order to do the job right.
Hydraulics, hydronics, drainage, waste and venting, gasses, fluid piping, sizing and installation, duct work, boilers, heating and cooling for commercial, industrial, residential applications are what our trades are supposed to be about. Yet if my own observations (and those of many other “old timers” as well) are any indication, we are failing miserably with our trainees and new hires.
The basic scenario for learning a trade could, and should, follow a stratified course. As an example:
1) New hire is evaluated by senior personnel, whether a foreman, journeyman or other qualified employee, as to the level of his education (language skills, mathematics and general comprehension), mechanical abilities, (i.e., how the prospect works with his hands; how he uses tools; his level of engagement with
There is nothing so sad to see as sloppy, substandard workmanship, disregard for details and a general lack of pride in the work being done.
the learning process and enthusiasm for his job) and so forth. If the new hire has had prior schooling or training, the level of that training should be tested to gauge where in the overall trade course he is.
2) Once the level of ability has been determined, the apprentice should be paired with a journeyman of sufficient skill to start the training process.
3) The apprentice should be evaluated on an every six month (or three month, or whatever works for the company) basis for level of improvement, trade skills, organizational ability, etc.
4) Raises in compensation should be based upon improved skill and trade craft NOT longevity as it seems to be the practice today. If, for example, an apprentice is really sharp and excels at learning and applying the trade knowledge, a raise is a good incentive to keep that enthusiasm high. If, on the other hand, a trainee simply lacks either the drive or ability to improve at an acceptable rate, the lack of a timely monetary incentive will either motivate that trainee to improve or he will simply wash out and go elsewhere.
5) As a trainee improves his skill set, he should be exposed to as many different
types of work as are available to broaden his knowledge base. Learning to work with different journeymen or foremen is as important as any other aspect of the training process.
6) As soon as the trainee is deemed to have acquired enough knowledge and experience, he should be allowed to move on to doing work with less supervision.
7) After a suitable period of time (no less than four years, in my humble opin ion) the apprentice should be ready to spread his wings as a journeyman. Testing is not mandatory, but should be strongly considered. At the very least a practical skill test should be administered.
Throughout the training process the apprentice should be taught the value of the trade craft he is learning and en couraged to maintain or exceed the level of excellence of his superiors. Learning why something is the way it is can be just as important as the actual physical work itself.
If you think about it, a properly trained journeyman (that is one who has been through a full four- or five-year appren
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Coming off the momentum of a very successful annual convention in Austin, Texas, the Mechanical Contractors Association of America (MCAA) is gearing up for great things in 2025, thanks, in part, to its new president.
BY JOHN MESENBRINK, EDITOR-AT-LARGE
As president of Hughes Environmental Engineering, a fourth-generation, family-owned mechanical contracting firm founded in 1935 based in Mahwah, NJ, Brian Hughes has a new title added to his resume— MCAA president. Hughes has served in numerous leadership roles within MCAA, including on the Audit, Budget, Education, and Industry Improvement Committees, and as Vice President of the John R. Gentille Foundation (JRGF) Board of Trustees. He is also an active member of the MCA of New Jersey Board of Directors and a Trustee of the HVACR Education Fund.
Brian’s company, Hughes Environmental Engineering, specializes in commercial and industrial HVAC and refrigeration, serving the greater New York City region.
CONTRACTOR caught up with Brian recently to get his thoughts on MCAA to tariffs and the economy.
CONTRACTOR: How did you get involved with MCAA, and can you describe its importance to you?
HUGHES: I first got involved through MSCA, attending an annual conference early in my career. That experience opened my eyes to the strength and scope of our industry network. From there, I served on MSCA’s Education and Marketing Committees, the Board of Managers, and later joined the MCAA Board of Directors. MCAA has been a vital part of my professional journey—offering the tools, education, and relationships that helped shape our company’s direction and my leadership path. Our firm has been a signatory contractor for decades, and MCAA’s focus on safety, technology, education, and labor relations aligns perfectly with the values with which I grew up. It’s a true honor to now lead an organization that has given so much to me and our industry.
CONTRACTOR: There is a lot of “wait and see” in terms of how the economy shakes out with the new administration. Having said that, can you share thoughts on how new tariffs may help or hinder economic progress?
HUGHES: There’s definitely some caution in the air. Our members are keeping a close eye on tariff policy, especially as it relates to material costs and supply chains. That said, most are still optimistic and forward-looking. The mechanical construction industry has strong tailwinds right now—from infrastructure investment to energy transitions—so while tariffs may cause short-term disruptions in pricing or availability, our members are finding ways to adapt and remain competitive.
CONTRACTOR: How do you see the short-term economy—the next 1-3 years—playing out?
HUGHES: Mechanical contractors are in a strong position. The demand for commercial and industrial construction remains high, particularly in data centers, semiconductor, healthcare, life sciences, and energy projects. Supply chain issues are easing, and while inflation continues to be a concern, contractors are more agile and better prepared than
just a few years ago. I see steady growth ahead for our sector.
CONTRACTOR: What are you hearing from your members as some of the most important issues facing contractors currently? How do you address them?
HUGHES: Workforce development is always at the top of the list. We need to attract and retain talent at every level— field, office, and leadership. We’re also hearing a lot about consolidation, with private equity showing increasing interest in our space. That’s a sign of strength, but it comes with its own challenges in maintaining culture and continuity.
MCAA is responding by creating more targeted education and leadership training, increasing outreach to younger professionals, and doubling down on collaboration with our labor partners at the United Association.
CONTRACTOR: Technology is advancing at a fast pace. How do you see it shaping today’s contractor and workforce development? What is MCAA doing to help members keep up?
HUGHES: Technology is revolutionizing how we design, build, and service systems. From 3D modeling and prefabrication to AI-driven maintenance tools,
contractors who embrace tech are finding new efficiencies and value for their clients.
At MCAA, we’re investing heavily in tech-forward training. We’re rolling out a redesigned, more accessible website and expanding our educational content— from online courses like Foundations of Field Leadership to events like MCAA Converge and the Field Leaders Conference. We’re making it easier for our members to integrate tech into their operations and develop the next generation of digitally fluent leaders.
CONTRACTOR: What are some business philosophies and initiatives you bring to your term as MCAA president?
HUGHES: One philosophy I live by comes from my father: “Everyone either has more time or more money—whichever you have, that’s what you give.” I try to give my time to the people and causes that matter, including this association. My focus is on engagement and awareness. MCAA is an incredible resource, but we need to do a better job of helping all our members see the value and get involved. I’m also committed to implementing our new strategic plan, which emphasizes collaboration across the trades, strengthening local associations and making our tools more accessible, especially to the rising generation of leaders.
CONTRACTOR: Finally, what does it mean to you to step into this role?
HUGHES: It’s incredibly humbling. I’m following in the footsteps of some truly remarkable leaders who have helped shape MCAA into what it is today. This is a member-led association, and I take seriously the responsibility to represent and serve our contractors, suppliers and partners.
Being entrusted with this role is both a privilege and a challenge. I plan to do everything I can to make sure our members feel seen, heard, and supported—and to ensure our industry continues to grow stronger for the next generation.
By Kelly L. Faloon
While PE investment can accelerate growth and offer financial freedom, it may also bring cultural shifts and operational changes to family-run businesses.
While private equity (PE) investment in the MEP skilled trades—mechanical, electrical and plumbing—is not a new phenomenon, momentum seems to be accelerating. The Wall Street Journal reported that, since 2022, private equity investors have acquired “nearly 800 MEP companies, according to data from PitchBook” (https://bit.ly/4caCfPE).
Long-time industry veterans may recall the consolidation craze of the 1990s, which led to the creation of Encompass Services, Blue Dot and EMCOR. Except for
EMCOR, all those consolidators went belly up. Their demise was due partly to rebranding efforts, where many family business names disappeared, and staffing and business practices changed. Customers no longer had those long-standing relationships with their contractors, so they took their business elsewhere. So, is this PE trend any better?
“We see many platforms succeed, but this is where the seller needs to do their due diligence by learning about
each buyer, their approach, culture and their plans for the future,” explains Brendan Hughson, a Mergers and Acquisitions Advisor with Apogee Equity Partners.
“Not all buyers are a good fit for sellers; some are spreadsheet-driven, while others prioritize people and protecting legacies while growing consistently but not too quickly.
“Today, sellers have more options than ever to find the best fit for themselves, their employees and their families.”
Scott Adams, Co-Founder of PE firm Soul Street Group, agrees, adding that plumbing and HVAC business
owners, mostly family businesses, can be assured that their employees and their legacy will be taken care of. He worked in his grandfather’s construction company to put himself through college, so he knows the industry.
“We’re buying these companies for the long haul, trying to carry on a legacy from the people who founded these companies,” he says. “We’re not firing a bunch of employees; we’re not going to change a million things. Yes, we’re going to make changes, yes, but we understand we’re standing on the shoulders of giants. These are good, well-run companies. So that’s where we’re starting from.”
An eight-year Blue Dot veteran before founding Wrench Group in 2016 with four home services companies (supported by private equity), Ken Haines, CEO of Wrench Group, understands the mistakes of the past. Today, Wrench Group operates in 28 markets across 15 states, supporting a growing network of home services companies.
“Private equity played a crucial role in the formation and growth of Wrench Group,” he says. “In 2016, Investcorp made a majority investment, allowing us to enhance our infrastructure, strengthen marketing efforts and pursue strategic acquisitions. This partnership enabled us to expand our operations, ultimately leading to a 15% increase in net sales and a 42% growth in employees within just a year as we broadened our service offerings beyond HVAC to include plumbing and electrical services.”
Today, the group has investments from three PE firms—Leonard Green & Partners (majority share-
holder), TSG Consumer Partners and Oak Hill Capital—to enable its growth.
“Private equity firms are drawn to this industry due to its essential and recession-resilient nature, which offers stable revenue streams, opportunities for operational improvement and tailwinds from the growing demand for more energy-efficient solutions,” Hughson notes. “Overall, the industry is highly fragmented, offering numerous opportunities for private equity firms to consolidate and build larger, more efficient and profitable businesses.”
Haines agrees: “It makes solid business sense. Home services like HVAC repairs, plumbing and electrical work are essential, ensuring consistent demand and recurring revenue.”
Industry fragmentation, he adds, “creates opportunities for PE firms to provide the infrastructure, capital, knowledge and resources to consolidate smaller HVAC businesses into larger, more valuable entities.”
Many of these plumbing and heating companies are family-run with no succession plans, so PE can be an exit strategy for some.
“Baby boomers are retiring at record rates, and many of these plumbing and heating business owners don’t have kids in the trades,” Adams notes. “The second person in charge can’t afford to pay eight or 10 million
for a company, right? And that’s why private equity is coming in, giving these owners an option to either shut down the business or sell it.”
Haines says that skilled trades businesses offer many qualities PE firms are looking for: a scalable business model, a strong customer base with recurring revenue, solid financial fundamentals, an experienced leadership team and significant market potential.
“They will also assess your marketing efforts, reputation across all channels, branding, employee perks and benefits, as well as training,” Hughson adds.
“The idea from the private equity side is that there is an opportunity to take these small, very localized businesses, regionalize them and rebrand them fundamentally, so that you have a corps of entities, such as plumbing and heating, fire protection or roofing,” explains Patricia Harris, a construction industry attorney with Zetlin & De Chiara.
She’s also the founder of Licensure, incubated by the firm, to help other businesses with the administrative aspects of licensing, but also the strategic planning of business rollouts. Due diligence in these matters is crucial to success down the road.
“The most important thing for contractors to know if they are thinking about selling their business is to
have your housekeeping in order,” she emphasizes. “There’s a whole range of due diligence questions that that a potential purchaser is going to ask, from employment agreements to litigation history, to licenses people that you employ or the owners carry, to licenses that the business carries, to workers comp and insurance programs.
“These deals happen fast. It’s worth getting counsel in advance if you think you’re going to sell the business, to understand what you’re going to need to disclose and start to put it together in a meaningful way.”
Understanding the financials is key to any PE offer, Adams says: “We can understand the assets, but are the numbers the numbers? We use tax returns frequently because they are often the source of truth for many small companies. I think we spend more time really digging into the financials to ensure everything is in order. If you do light audits of your company financials, you will get a premium for your company because you verify what you’ve done.”
Regarding licenses, Hughson notes that if the owner holds the plumbing, HVAC or electrical license, he or she should stay on for a period so the business can keep operating. “Depending on the state, the owner can remain on payroll, allowing the buyer to use the license even after the previous owner is no longer full-time.”
Harris notes that PE acquisitions in the MEP space have different transactional forms: “They are largely tax driven, but they have impact on largely business name and licensing issues. In many cases, depending on the deal structure, the buyer cannot move licenses until after the deal. Private equity firms continue to rely on the seller’s existing licenses in place for a postclose period before making changes.”
She adds: “Private equity firms are looking for employee continuity, whether that be a family member or a valued long-term employee with a lot of contractor licenses—someone who’s a qualifier for the business. They may be making changes incrementally, but they don’t want a business where everybody’s saying ‘Bye’ at closing.”
PE investment can be extremely beneficial for small plumbing and heating businesses.
‘Plumbing and HVAC owners must make sure that pursuing or exploring private equity aligns with their goals and long-term vision for the company.’
“Private equity provides plumbing and HVAC owners, as well as contractors, with the financial resources and strategic support needed to accelerate growth, enhance operations and position the business for longterm success and increased value,” Haines explains. “That said, plumbing and HVAC owners must make sure that pursuing or exploring private equity aligns with their goals and long-term vision for the company. It’s also crucial to find a partner whose values are in sync with theirs.”
business. So, taking on a partner or selling will allow them to cash out and become more financially free. The other benefits would include an influx of capital to grow the business faster than you could do on your own, additional training, decreased material costs based on the size of the buyer’s portfolio, acquiring competitors and retiring or exiting the business more quickly than initially planned.”
From Adams’ perspective, contractors working with private equity firms are typically positive experiences.
“For instance, a plumber has four crews: four trucks and two people per truck,” he says. “He’s maxed out, but could he add a fifth or sixth truck? Yeah, he could. We have resources to help invest and continue to grow the company that maybe the owner doesn’t typically have.”
PE investment in family-run companies can also offer employees advancement opportunities they may not have had before.
The downside, Harris notes, is that PE firms are evaluating results through metrics. “There is going to be a culture shift, even for the smallest of businesses that get acquired,” she says. “It’s no longer about driving down the street to your neighbor Joe’s house and fixing his plumbing. It’s about making sure that the business is profitable.”
“This can all depend on the type of buyer,” Hughson explains. “Some buyers will centralize call centers, financials, HR and marketing. In some cases, this can be a benefit to the business, while in others, it can cause uncertainty among employees, leading to them leaving. I suggest interviewing multiple buyers to see what will be a culture fit for you, your employees and your community. I’ve seen some buyers that offer equity to key managers and select employees, which can be life-changing for them.”
Hughson states: “Most business owners have a significant portion of their assets and wealth tied to the
Kelly Faloon is a contributing writer to CONTRACTOR magazine and principal of Faloon Editorial Services. The former editor of Plumbing & Mechanical magazine, she has more than 35 years of experience in B2B publishing, with 26 of those years writing about the plumbing, heating, cooling and piping industry. Faloon is a journalism graduate of Michigan State University. You can reach her at kelly@falooneditorialservices.com
Presented in partnership with Radiant Professionals Alliance
by Patrick Linhardt
AT CORKEN STEEL PRODUCTS CO.
Iget a lot of text messages, that new kind of way to exchange information. I like it when it works and hate it when it doesn’t. The part I like the best is the speed I can sometimes get an answer if I have a question. It sure beats the old way of pay phones, pagers, and phone tag with messages left with the office.
This photo is from a younger guy who grew up with his dad being a heating contractor, like so many guys in the business. He asks a lot of questions, which I think is great. He has a natural curiosity, which he might have gotten from his father. He also isn’t afraid to ask questions, which I also think is great.
When I was new in the business, I wouldn’t always ask questions. I think the reason was to not look like I didn’t know the answer already. I think I have gotten over that bad behavior over the years. I encourage you to ask questions to make sure you understand that concept or suggested piping diagram. A better understanding of what you’re working on results in better work.
He wanted to know if “you get twice the flow out of these pumps or same flow at lower head?” What you see are two pumps flanged together so one pump discharges directly into the other. In the trade, it is referred to as pumped in series.
To answer the first part of his question, No. The gallons per minute flow rate stays essentially the same. If the pumps are the same size, the flow stays the same if one pump or both pumps are running when piped in series.
If the pumps are piped in parallel, side by side, then the flow rate increases to essentially the total of how many pumps are running. If the same size, you can assume that the flow rate doubles (although the engineers of the world will probably say something else, but very close to double).
To answer the second part of his question, No. Actually it is essentially the same flow rate but at close to double the
A text exchange between the author and a curious newcomer becomes a seminar in basic pumping principles.
head rather than at a lower head. Again, the engineers of the world will be able to calculate that more accurately. The rule of thumb is, pumps in series double the head with flow remaining the same, while pumps in parallel double the flow with head remaining the same.
I texted back, “same flow and almost double the head of one pump.” He then stated that one pump is rated for 17.6 gallons per minute at 15.4 feet of head, so these pumps in series would produce 17.6 gallons per minute at 30.8 feet of head. Knowing that this mini-pump wasn’t capable of that kind of performance, I told him that he might be reading the curve incorrectly. He replied “that’s what that pump was rated for at the max.” Now I knew where
he had gotten off track. The max ratings for the pump were correct, but pumps don’t operate at their max ratings. They operate at somewhere in between the max ratings, where the flow rate is limited by the head of the system.
You might get close to 17.6 gallons per minute if the head of the piping is about zero, or you might get 15.4 feet of head if the gallons per minute is about zero. Zero doesn’t happen in closed loop hydronic systems. Once the pump is energized, water starts moving and the system head is quickly created by the friction of the water moving through the pipes.
The more gallons per minute in the same size pipe creates more head. The other part of the pump head question is the length of the pipe. Again, the longer the length, the more head it creates. The
reference I use for these calculations is the B&G System Sizer. Some systems have very little head loss because of over-sized pipes, like 100-plus-years-old gravity hot water systems. Some systems have very high head loss because of long piping runs, like modern geothermal loop fields.
His next reply was “never knew why that was done.” I mostly see pumps in series on geothermal jobs. But the picture looks like a radiant floor job, which can also have higher head because of under-sized PEX tubing or unusually long loop lengths. The reason is higher head at lower flow rate, which can be dictated by design. My reply was “two pumps are cheaper than one pump at the same duty point.” That’s what I was always told and the cost of goods is a powerful driver in this industry. If it’s cheaper to bolt two pumps together than the price of one pump, then somebody’s going to do it. The water moving around doesn’t care.
We then moved on to sizing a pump, “have to feed a hot water coil with little head loss, around 50k btu.” I know from experience that a typical mini-pump— choose your favorite flavor—will do just fine for that type application. You can assume about 5 gpm for the flow from the btus and maybe 5 feet of head from his description. That hits the curve perfectly on the low speed of the mini-pump that we stock.
For those of you tracking my health, I’ll report that chemo is a challenge and I can’t wait until it is over. I now have a better perspective of people suffering through medical issues.
Patrick Linhardt is a forty-year veteran of the wholesale side of the hydronic industry who has been designing and troubleshooting steam and hot water heating systems, pumps and controls on an almost daily basis. An educator and author, he is currently Hydronic Manager at the Corken Steel Products Co.
Debuting at IBS, this marks the company’s first domestic hot water solution integrated into an air-to-water heat pump product for North America.
LAS VEGAS, NV — Carrier, global leader in intelligent climate and energy solutions, announced the launch of its Domestic Hot Water Airto-Water (DHW A2W) Heat Pump at the International Builders’ Show (IBS). This marks the company’s first domestic hot water solution integrated into an air-to-water heat pump product for North America, offering an advanced, sustainable solution for homeowners and builders seeking energy-efficient alternatives in home heating, cooling, and domestic hot water.
The DHW A2W Heat Pump system uses the latest refrigerant technology to deliver not only a complete heating and cooling solution but can also supply all hot water needs as well. It achieves this via a compact, outdoor unit, making it an ideal choice for residential new builds, as well as retrofits. Designed with flexibility in mind, the DWH A2W Heat Pump seam-
lessly integrates domestic hot water solutions with radiant floor heating, forced air systems, and chilled panels, even driveway warming systems, offering superior performance in a wide range of applications.
With a focus on energy efficiency and environmental sustainability, the DWH A2W Heat Pump operates with a COP (Coefficient of Performance) of up to 4.9, providing outstanding energy savings compared to traditional heating
methods. This results in reduced carbon emissions and lower utility bills for homeowners, while helping builders meet increasingly stringent energy codes and environmental regulations. In 2019, the US Environmental Protection Agency (EPA) recognized AWHPs with the ENERGY STAR Emerging Technology Award, highlighting their energy efficiency and environmental benefits.
“At Carrier, we are committed to providing innovative solutions that prioritize sustainability without compromising on performance or comfort,” said Braden Cook, Sr. Director of Product Management, Training, and Service at Carrier.
“The DWH A2W Heat Pump is an important step forward in our product lineup, and we’re thrilled to offer this groundbreaking technology to our customers. This product brings future-ready, energy-efficient climate control and hot water to homes across the country.”
Key Features of the DWH A2W Heat Pump:
• Energy Efficient: Up to 4.9 COP, offering significant energy savings.
• Versatile Integration: Ideal for radiant heating, forced air, and chilled panels.
• Sustainability-Focused: Lower GWP refrigerant reduces environmental impact.
• Significantly Quieter Operation: Runs at sound levels between 52–56 dB for minimal disruption.
• Integrated Smart Controls: Easy operation with intuitive user interfaces and remote access. The system is kitted to include the heat pump, hot water tanks, an indoor control panel, and all the main fittings required for installation, all under a single part number.
To learn more, visit carrier.com
Company recognized for its commitment to robust ethics, compliance and governance programs.
MILWAUKEE, WI — A. O. Smith Corporation (NYSE: AOS), a leader in water heating and water treatment, announces it has been recognized as a 2025 World’s Most Ethical Company by Ethisphere, a global leader in defining and advancing the standards of ethical business practices.
A. O. Smith has been recognized two years in a row and is one of only 12 honorees in the industrial manufacturing category. In 2025, 136 honorees were recognized spanning 19 countries and 44 industries.
“At A. O. Smith, ethics is the foundation of everything we do,” said Kevin
Wheeler, Chairman and Chief Executive Officer. “Being named one of the 2025 World’s Most Ethical Companies is a testament to our team’s dedication to doing business the right way and living our values every day.”
The World’s Most Ethical Companies assessment is grounded in Ethisphere’s proprietary Ethics Quotient®, which requires companies to provide 240+ different proof points on practices that support robust ethics and compliance; governance; a culture of ethics; environmental and social impact; and initiatives that support a strong value chain. That data undergoes further qualitative analysis by a panel of
experts who spend thousands of hours vetting and evaluating each year’s group of applicants. This process serves as an operating framework to capture and codify best-in-class ethics and compliance practices from organizations across industries and from around the world.
“Congratulations to A. O. Smith for achieving recognition as one of the World’s Most Ethical Companies,” said Erica Salmon Byrne, Chief Strategy Officer and Executive Chair, Ethisphere. “Behind this honor is a true dedication and a commitment to advancing business integrity. This approach is good for business—employees and other stakeholders value companies that prioritize the kinds of practices we measure with our process.”
To view the full list of this year’s honorees, visit the World’s Most Ethical Companies website, at https://worldsmostethicalcompanies.com/honorees
Presented in partnership with Radiant Professionals Alliance
Nelson Mechanical gets called in by a homeowner who wants a high-end radiant system without ANY plastic components—is that even possible?
By BRIAN NELSON, SPECIAL TO CONTRACTOR
As I said in our last story, I love working with copper pipes and fittings and circulators and valves. I also love modern advances as they are often real improvements over old school approaches. Some great examples are PEX tubing and PEX fittings. Old school projects are fun as they can be quite challenging. And very expensive! But the homeowner on this old school radiant project went off the deep end! Her directive was to use no plastic (or as little as possible) inside the building. The concern was that any plastic in the building envelope may eventually migrate into the living space and be ingested by the occupants. Taken at face value this
seemed difficult, and nuts, and probably not up to code.
As we proceeded through this project we noted lots of loopholes and exceptions being made for various subs based on code requirements. The electrician ended up wiring the house in MC cable instead of Romex. But there was no way to source asphalt and cotton insulation for the wire conductors! So all of the wire conductors had plastic insulation on them. Likewise, the switches and receptacles would be made of plastic and would be installed throughout the house.
For us, we were directed to design and install a radiant system made as much as possible with copper, brass, and iron.
No plastic anywhere. Even buried in the floors! For the air side, we were directed to install stainless steel duct with clean outs between every other joint. (We didn’t tell anyone about the plastic gaskets between duct sections!)
Unless you are Rip Van Winkle and just woke up and haven’t heard of PEX tubing, no one uses malleable iron pipe or copper tubing anymore for radiant loops. It isn’t economical or easy to install. I have quite a few radiant installation guides from the 1940s in which they show how to bury welded iron pipe or
soldered copper tubing in ceiling plaster or concrete floors—it sure looked difficult and unforgiving to install and repair.
To create a copper tubing radiant system for this project, we used our PEX loop design software and made some educated guesses to convert from PEX tubing to soft copper tubing. Based on the pressure drop of 1/2” PEX, we determined that we could use either 5/16” OD or 1/2” OD soft copper tubing and keep the loop lengths reasonable.
Because going plastic-free wasn’t enough, the homeowner also wanted seventeen separate radiant mix temperatures for complete flexibility. So, we broke up the house into 17 zones, each with
a pump station and electronic (plastic again!) mixing control, thermostat, and outside sensors. We were able to get our plastic-coated control wiring approved because we could not source the “organic free-range” kind.
The homeowner wanted copper radiant floor plates as she had concerns about using aluminum plates in the house! It was a challenge, but we finally found a sheet metal shop that could both cut the copper floor plates and form the center groove to grip the copper tubing.
This meant that we would have two different types of copper plates—ones that worked with 5/16” OD copper and ones that worked with 1/2” OD copper. (Full disclosure—we did have to rip up a few copper plates because the guys mixed up the different types!) Having copper plates dictated using copper nails to install them onto the
Sometimes the calls are not there. Sometimes the phone does not ring. When you need calls, here are nine things to try. Some work together.
If you have a presence on social media for yourself or your business, you can run a special promotion. If a holiday is forthcoming, you can focus the promotion on the holiday. This can be done through your feed for free or you can take out targeted ads, focused on a specific demographic.
Another digital option is Google Local Service Ads (LSAs). This puts you at the top of the search page and you pay for leads through the ad, not clicks. However, it works by a bidding system. Depending on your market, LSAs may not be financially attractive.
The best future customers are past customers. The best opportunity for immediate work is to reach out to your current customer base. Hopefully, you collected email addresses and can reach out through email.
People respond to sales. Time limited sales add a sense of urgency. A sale does not need to be limited to price. You can bundle products, such as a free furnace with a replacement air conditioner or a free water heater with a furnace. Buy one, get one (i.e., BOGO) sales can also work for things like replacement toilets or faucets. If you perform HVAC, the spring is also a time to run tune-up specials.
Look over your service tickets covering the last year. Look for any recommended replacements that were declined by the customer. Typically, these are emergency decisions, made under pressure where unprepared homeowners select the least cost option. Hav -
When you need calls, here are nine things to try. Some work together.
ing time to think it through, some will recognize that the repair might be an exercise in throwing good money after bad. Give them a chance to reconsider by offering a second chance to make a different decision by offering to credit the full price of the repair against a replacement. State that this offer is time limited during a slow period and will expire within 30 days or whatever date you set.
Make a big announcement by social media, email, and local press releases about a new product that everyone should know about. It might be a product you’ve offered for years, but never stressed. Announce special introductory pricing. Possibilities include UV lights, dual flush toilets, add-on bidets, flood alarms, and so on.
Affinity marketing involves third party promotion of your company to the third party’s constituents in return for a donation from you. Examples include churches, homeowner associations, school districts, school band and athletic booster groups, and local charities. For every call with one of the supporters, you donate money to the third party but the third party is charged with promoting it. Affinity marketing can move the sales needle rapidly once it is set up. If there is a need for speed, reach out to decision makers who have the ability and nature to act fast.
Speak up in you service club, local chamber of commerce, leads club, homeowner association, or other organizations and declare that this is a tra-
ditional slow period of the year and you want to keep your people busy so you are running a special offer or promotion.
Marketing research has shown that one of the reasons people live with problems in their homes that could easily be fixed is they lack a relationship with a local contractor who can do the work. Do not overlook the power of simply knocking on doors to introduce yourself. No pressure. Just introduce yourself and maybe let people know about any financing that’s available. Start with your own neighborhood. This is proven effective, but may also involve a fair amount of rude rejections. You can handle it.
Looking for some inspiration, mixed with practical no-nonsense tips? Read Matt Michel’s best selling book for the trades, “Contractor Stories.” Get your company from Amazon. Looking for practical tools, easily downloaded that can help your contracting business prosper? Visit ServiceRoundtable.com, the trades’ largest business alliance. Ask about their turnkey affinity marketing kit.
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Compatible with all InSinkErator® Disposals
by Patti Feldman
Call Rail ( www.callrail.com , 888/304-1923) is a lead intelligence platform that provides lead tracking and conversation intelligence to businesses of all sizes. The software is designed to help users track, analyze, and optimize phone calls, texts, forms, and web-based chats with potential or existing customers, with the aim of helping them evaluate effectiveness and ROI of marketing campaigns and promotions. It can also send text responses to callers when a business cannot pick up a call or can route calls to others on the sales/ support team.
CallRail uses AI-powered insights backed by a large language model trained (notes the developer) on over 12.5 million hours of audio, with the software’s Conversation Intelligence automatically transcribing and analyzing all inbound and outbound phone calls with “near human-level” accuracy.
According to the developer, the solution provides AI-powered analysis of the transcripts to identify key phrases that indicate common customer pain points and questions including: service requests, pricing inquiries and feedback on services provided. To help achieve conversions and improve the customer experience, it integrates with data from Google Analytics, Google Ads, Facebook, Hubspot, Salesforce, and dozens of other platforms. You can take advantage of one type or two different types of call tracking. Source-level tracking is standard with every CallRail plan:
Visitor Tracking generates a pool of phone numbers that belong to your business exclusively. Every time a visitor arrives on your website, CallRail assigns a unique phone number from your pool. Each number is assigned to one visitor at a time, enabling you to link calls directly to individual visitors (minimum four numbers, which can increase during peak hourly traffic on your website).
When the visitor is finished browsing, CallRail frees up the numbers for use by a subsequent visitor. Depending upon your choices, you can track website visitors, or visitors only from Google Ads, PPC Search
Reviews of the Call Rail lead intelligence platform, RazorSync service software, the Deltek ComputerEase solution and more.
(Google, Bing, and Yahoo ads), by Loading Page visits, or by other parameters.
Pricing: monthly or yearly plans, fixed initial fee plus additional fees per selected usage plan. Free 14-day trial.
RazorSync ( www.razorsync.com , 877/675-4395) is SaaS software for residential and commercial service companies. It addresses a range of capabilities aimed at optimizing field service management. These include AI-enhanced scheduling and dispatching to help ensure assignment of the best tech for each job in terms of skills and travel time; Predictive Analytics, Augmented Reality, and Virtual Reality. The software can easily monitor inventory levels, which are visible on screen at a glance.
Predictive Analytics, using data analysis and machine learning, can anticipate potential issues before they escalate, enabling proactive maintenance before they become major problems.
Augmented Reality enables remote support to a tech on the spot, enabling them to visualize complex repairs and get real-time step-by-step guidance on how to perform them.
Virtual reality-based simulations can help technicians develop skills needed for handling complex troubleshooting and understanding different or out-ofthe ordinary repair scenarios.
Asset maintenance gaps and repetitive failures can be spotted through detailed equipment tracking.
Technicians can update their status and record completed work orders in real time through the RazorSync mobile app. RazorSync syncs with QuickBooks. Pricing: fee per month.
Deltek ComputerEase for Construction (www.deltek.com/en/construction/ computerease, 800/456-2009) is designed for the construction industry to facilitate efficient, accurate work-in-progress reporting by proactively managing work and profit using actual, real-time job data.
The solution supports cloud-based or web-based usage and is customizable, enabling set-up of the cost system and reporting to suit your business needs. It includes app-based options for field reporting, labor, unit-based costing, payroll, and expense management.
Key capabilities include maintaining field logs, purchase orders, time sheets, work orders, and construction payroll. Modules include purchase order and subcontract management, project management, field mobility, service management, equipment tracking and inventory management, customer relationship management.
A Job Center screen can show, as a single tell-a-lot display, profitability information about the original contract, change orders, and estimated and projected costs and profits, as well as actual billed and profit to date as line items and in color-coded graphs.
You can bill customers while the job is active with progress billing (AI billing), manage invoices for unit billing, track retainage with time and material billing. (Also available from Deltek, construction payroll services designed specifically for Deltek ComputerEase users.)
The software integrates seamlessly with Microsoft Word, Excel, and is ODBC compliant.
Pricing: subscription-based.
Zuper (www.zuper.com) recently added Zuper Connect and Zuper Pay, consolidating communication and payment workflows within the Zuper platform. Bridging the communications gap between field teams and customers, Zuper Connect offers new several features. These include two-way texting, in-app calling, and advanced call routing, along with the ability to link communication records to job tickets and customer profiles for easy access and traceability. The software also provides call masking and secure routing options, helping ensure privacy and data security.
Zuper Pay facilitates instant processing of payments, using industry-leading security standards, and a range of flexible payment options online and onsite.
Patti Feldman writes articles and web content for trade magazines and manufacturers of building products. She can be reached at productpad@yahoo.com
May 14-15, 2025
Oregon Convention Center
Portland, OR
August 20-21, 2025
Grand Sierra Resort & Casino Reno, NV
by Lynn Karam CEO OF LEK MANAGEMENT
Although some may argue that paying more tax than required might be considered patriotic, it’s important to recognize that strategically minimizing tax liability (within the legal framework, of course), is a common and prudent practice in the United States.
The U.S. Tax Code, also known as the Internal Revenue Code (IRC), contains several provisions which can help contractors reduce their tax burden.
At this time every year we encounter contractors who are upset about their tax liability. They complain because after years of struggling financially, they experience a profitable year, just to be told to hand over a substantial amount of their profits to the government taxing agencies. What some owners don’t know, and often find out after the fact, is that with some strategic tax planning they can reduce their overall tax liability. Tax planning should be part of a contractor’s financial plan. Identifying ways to reduce tax liability and use those savings in a way that benefits the contractor should be sought.
It’s helpful to consult with your CPA, or other professional tax preparer, to customize the various strategies for your specific situation. With so many tax issues that can affect your business, it’s essential to ensure that every potential deduction is considered, even if you need to delve further into the details with your tax professional before making a decision. When implementing a long-term tax plan, it is crucial to keep up with the evolving tax laws, which may necessitate a course correction to your existing strategy.
There are no cookie-cutter solutions, as each business faces unique challenges, but here are five popular tax planning strategies that we have found particularly beneficial to contractors.
Generally, education expenses are considered valid when they include classes to improve specific skill sets required for
Here are five popular tax planning strategies that we have found particularly beneficial to contractors.
a particular position, or to learn about updated methods or processes, especially if needed for compliance. Additional deductions may be available for the type of training that is required to obtain licenses which are applicable to your industry.
One example is the LEED certification, which gives contractors and their teams a competitive edge when bidding on contracts in an environment with increased awareness and implementation of green building standards. This is a double win for contractors.
Depreciation, while not a cash item, is one of the best ways to obtain a deduction. Whether it is buildings, equipment, machinery or vehicles, these are just a few of the items contractors can depreciate. Each item has a useful lifespan
through which it can be depreciated over time.
In addition, there are different types of depreciation methods which can be applied to each item: Straight-Line, Double-Declining Balance, Units of Production and Modified Acceleration Cost Recovery System (MACRS), to name just a few. To find out which method is best for your business, it’s wise to consult with your tax professional based on the type of item and the time frame allocated for its depreciation.
The use of Section 179 is another strategy. Section 179 is a section of the US Internal Revenue Service code that allows businesses to deduct the cost of certain depreciable assets in the same year they were purchased, which means that instead of depreciating the cost of the item over a number of years, the
cost will be deductible. It accelerates the depreciation amount to one year, increasing expenses while decreasing net income, thus reducing tax liability. Contractors are advised to compare the benefits of depreciating versus the use of Section 179 to the assets which allow a choice between these options.
Research and Development is often an area overlooked by contractors. Costs incurred for developing, designing, and testing innovative ideas can qualify as deductible expenses. Development of ecofriendly techniques to improve efficiency and durability in buildings, innovative design, and testing of new equipment and machinery to enhance performance and safety, or conducting research to improve safety standards and promote ergonomic designs in the workplace that can help reduce accidents and injuries, are a few of the costs that qualify.
Programs can be part of a contractor’s tax planning strategy. These programs include health insurance plans, retirement plans, disability and life insurance, personal time off, and employee assistance programs. In addition to the tax benefit, these programs help improve employee morale. We’ve outlined only a few of the common strategies used by many contractors to reduce their tax liability. To implement these tax planning strategies, as well as others that may be available to your business, contact a tax professional who can provide more specific guidance. To effectively implement new tax strategies, it’s important to ensure they meet your standards for risk tolerance and the precise needs of your business.
Founder and CEO of LEK Management Inc., Lynn Karam has two decades of experience in finance, operations, and strategic planning. Karam is an Enrolled Agent authorized by the United States Department of the Treasury to represent clients who are undergoing an audit and to negotiate with the IRS on her clients’ behalf.
by Candace Roulo
WRITER
As of February 12, 2025, when this article was written, US President Donald J. Trump has delayed tariffs on imports from Mexico and Canada. On February 3, 2025, Trump agreed to a 30-day tariff pause in exchange for concessions on border and crime enforcement with both countries. If these tariffs take effect on March 6, 2025, a 25% tariff will be imposed on all articles imported from Mexico and Canada. These nations have enjoyed duty-free trade with the US under the United States-Mexico-Canada Agreement (USMCA), apart from Canadian energy resources, which will face a 10% tariff.
Additionally, a 10% tariff on Chinese imports went into effect on February 4, 2025. This tariff is imposed on top of previous tariffs under the Trade Act of 1974, Section 301, which were enacted during both the Trump and Biden administrations.
According to The White House Fact Sheet, President Donald J. Trump Imposes Tariffs on Imports from Canada, Mexico and China, tariffs are a powerful, proven source of leverage for protecting the national interest, and President Trump is using the tools at hand and taking decisive action that puts Americans’ safety and US national security first.
However, these tariffs will affect the U.S. consumer. The cost of housing, food, energy, and what we will focus on in this article—commercial work vehicles contractors hold near and dear to their businesses—will likely increase.
According to the article, Trump tariff drama carries high stakes for US automakers, the uncertainty over Trump’s tariffs has left the automotive industry unable to take action to mitigate potential damage, because of possible regulatory change. The Big Three car manufacturers in Detroit are the most exposed to these tariffs. Stellantis manufactures 39% of its North American vehicles in Mexico or Canada; GM manufactures 36% in those two countries; and Ford Motor
The cost of housing, food, energy, and commercial work vehicles will likely increase.
manufactures 18% of its vehicles across these two boarders.
The origin of a vehicle plays a significant role in the impact of these tariffs, but so do the origin of the components that make up the vehicle. Usually, USmade vehicles include parts sourced from Canada and Mexico. Approximately $200 billion worth of auto components are made in Mexico and shipped to US assembly plants and repair facilities, as reported by Cox Automotive in Will Trump Make the Auto Industry Great Again?
According to S&P Global Mobility, these tariffs would have a massive impact on the auto industry, including component suppliers. It is also expected that Canada and Mexico will respond with tariffs of their own, either equal to or “representative” of those imposed. While the specifics of this possible retaliation are unclear, the situation could become more complicated if Canada and Mexico introduce tariffs on automotive compo-
nents imported from the US and used in their assembly processes.
S&P Global Mobility notes that from a trade standpoint, the tariffs are expected to lead to early adjustments in the USMCA trade agreement, potentially making the terms more favorable for the US. The agreement is set for review in July 2026.
If you plan to purchase a work truck in 2025, it may be wise to act now. Trucks currently on dealer lots will not be affected by the possible tariffs, but new imported trucks and SUVs could see price hikes if the tariffs take hold. Plus, automakers may raise prices across the board to cover the import fees without significantly inflating the cost of any one specific vehicle.
You may also want to consider purchasing a work truck made in the US. A
helpful resource for this is the American Automobile Labelling Act, which provides an annual report showing what percentage of each vehicle is made with US/Canadian parts. This report also details the country of origin for the engine, transmission and final assembly.
Based on the most recent report, trucks made in the US include:
• Ford F-150
• Ford F-150 EV
• Ford Ranger
• Chevy Silverado / Sierra EV
• Honda Ridgeline AWD
• Nissan Frontier
• Toyota Tundra
• Toyota Tundra Hybrid
Other work trucks and vans manufactured in the US, but not included in the Labeling Act, include:
• Chevrolet Express and Savana vans, made at the GM Wentzville, Missouri, plant.
• Ford Transit vans, made at several locations around the world, including the U.S.
• Every fifth-generation Ram 1500 is made in Sterling Heights, Michigan.
When shopping for a work truck, an easy way to determine its origin is by checking the Vehicle Identification Number (VIN). The World Manufacturer Identifier (WMI) is the first three digits of the VIN and reveals the vehicle’s country of origin. Vehicles with a VIN beginning with 1, 4, or 5 were made in the US, while a VIN beginning with 2 indicates Canada and 3 indicates Mexico.
Purchasing a used truck is another option, though prices will be influenced by market demand. According to Kelly Blue Book, an increase in new car prices typically drives up the cost of used cars. Even before potential tariffs take effect, the price of the average used vehicle is already rising.
Candace Roulo, a graduate of Michigan State University’s College of Communication Arts and Sciences, is a technical writer covering topics in the mechanical contracting, manufacturing and supply chain industries.
by John A. Mullen DIRECTOR OF TECHNICAL SERVICES AND RESEARCH, IAPMO
Artificial intelligence (AI) is no longer just a futuristic buzzword in the plumbing and mechanical trades, it’s an active force reshaping how we work, connect, and innovate. Over the past year, AI has gained significant traction in the skilled trades ecosphere. With many showcasing its value in efficiency, automation, and business growth functionality and others who think it’s nothing more than a party trick, to which I say—think bigger!
At the 2025 AHR Expo, I had the privilege of joining an insightful panel alongside industry leaders Mary-Anne Boycott and Susan Frew, moderated by John Mesenbrink and Tim Ward of Mechanical Hub. We tackled AI’s role in workforce adaptation, automation, and business efficiency, all critical topics for contractors looking to stay competitive.
Beyond the main stage, I also led another discussion: “The Connected Contractor”, a session focused on how AI-powered tools and social media integration are shaping the modern tradesperson’s success and leave what I call a “Digital footprint”. The panel featured Becca Stamey of Refrigeration Technologies, Carson Brown of Surge Digital Marketing and Danny Braught from Lokal Media House Agency (LMH). The talk dug deep into an AI-driven world and the role of online reputation. Ultimately, we left contractors with the message of just how they must recog-
ered social media tools and chatbots are seeing significant boosts in online visibility and lead generation, all by farming out the tasks they don’t have time to do themselves. Social media presence is no longer just an add-on, it’s a business necessity that connects contractors directly to their customer base, helping to build trust and brand awareness that creates relationships to build on.
Those who master the balance between tradition and technology will set the standard for the future of skilled trades.
nize the impact of these tools, not only operations but also brand identity and human-centric customer engagement.
The skilled trades are experiencing a digital transformation, with AI-powered tools becoming more embedded in daily operations. Contractors now have access to real-time diagnostics, predictive analytics, and automated systems that optimize workflows.
One of the most significant takeaways from my discussions at AHR was how AI is revolutionizing job site documentation and customer interaction. Tools like Meta smart glasses, which I demonstrated during our session, allow technicians to conduct hands-free site walkthroughs, document work, and even troubleshoot issues remotely with expert support. These innovations eliminate outdated methods like texting photos back and forth, offering a seamless way to connect technicians with office staff or customers. Additionally, AI-driven estimating software is transforming project planning by analyzing blueprints, generating mate-
rial lists, and automating pricing models. This efficiency translates into measurable financial gains, something Susan highlighted with a real-world example where AI logistics optimization saved one of her manufacturing clients $300,000 annually by eliminating costly delivery delays.
For contractors, the financial advantages of AI go beyond estimation. Automated scheduling, fleet management, and predictive maintenance are helping businesses minimize downtime and maximize profitability. AI is already embedded in smart home and building systems that manage water usage, monitoring leaks, and optimizing energy consumption. All these data-driven products are areas where plumbers and mechanical contractors need to stay ahead of the curve to keep up with the changing equipment and maintenance techniques.
During “The Connected Contractor” panel, we discussed how AI extends beyond job site efficiency into the realm of digital marketing and customer engagement. Contractors leveraging AI-pow-
But with automation comes challenges, especially for business owners uncertain about where to begin. Susan Frew made a great point about needing to “go old school before going new school,” and gave some examples about how to get organized. AI integration only works when a company’s foundational processes are clearly defined and in text or code. Organizing business data in spreadsheets, documenting workflows, and tracking key performance indicators (KPIs) are critical first steps before AI optimization can truly take hold.
AI’s ability to analyze historical data for predictive insights is one of its most underutilized advantages and programmers are bullish on selling new products to the construction industry that do just that. Contractors who digitize their processes can use AI to predict equipment failures, schedule proactive maintenance, and tailor services based on client specific needs, all while raking in the cash.
Service based businesses benefit tremendously from AI-assisted fleet tracking and scheduling tools, customer relationship management (CRM) software, and automated dispatching with built in accounting. If you can predict when a customer’s system is likely to fail and schedule maintenance proactively, you’re providing next level service while reducing emergency calls.
However, as our discussions at AHR confirmed, AI is not replacing the human experience, it’s enhancing it. No matter how intelligent automation becomes, skilled trades require a personal touch.
by Daniel Pierce MANAGER OF CODES AND STANDARDS, RWC
In the plumbing industry, staying on top of codes and standards can be like finding your way through a vast labyrinth that can change at any turn—but if you know what to look for as you go, you’ll never get lost. In this article we hope to give you an overview of the landscape with inside perspectives from a plumbing manufacturer, along with compliance tips and resources. It’s a map of sorts, so your team won’t be surprised or stranded when codes change, or new technology becomes standard.
The Difference Between a Code and a Standard
Plumbing codes and standards serve distinct purposes in ensuring the safety and efficiency of plumbing systems. The key difference is that plumbing codes are legally enforceable regulations that dictate the minimum requirements for plumbing design and installation. In contrast, plumbing standards provide detailed guidelines and specifications to help manufacturers achieve those requirements.
Take a commercial kitchen as an example. A restaurant installed a grease interceptor but failed to confirm that the manufacturer’s product had the proper certification or met the appropriate product standards. Because it did not meet those standard requirements, it didn’t comply with the local plumbing code, which was based on the Uniform Plumbing Code (UPC). The code required a specific size and flow rate for interceptors based on the kitchen’s capacity, but the installed unit was undersized, leading to frequent blockages and backups. This code violation occurred because the installer followed the manufacturer’s standards for the product but overlooked the more stringent, location-specific code requirements, showing the critical need to align both product standards and local plumbing codes
In general, plumbers only have to worry about the installation aspect while equipment designers face a higher bar. All new plumbing products are required to undergo rigorous testing to show compliance with key standards, like those written by the American Society of Mechanical Engineers (ASME), the American Society for Testing and Materials (ASTM),or other standard writing organizations.
Plumbing codes vary between residential and commercial installations and are generally adopted at the state or local level. The US plumbing industry primarily follows two major codes: the UPC and the International Plumbing Code (IPC). Both codes, which prioritize health and safety, are updated on a three-year cycle. Different regions follow one or the other. Thirty-seven
An overview of the codes and standards landscape, with inside perspective from a plumbing manufacturer.
states, Puerto Rico and Guam use the IPC; the remaining states either use UPC or have their own code.
The UPC, developed by the International Association of Plumbing and Mechanical Officials (IAPMO), is widely used in the western states and emphasizes public health and safety through stringent guidelines.
IAPMO utilizes a Technical Committee comprised of industry professionals to hear code change proposals and the committee uses their deep knowledge and experience to further improve the plumbing code each cycle.
The IPC, crafted by the International Code Council (ICC), is more prevalent in the eastern and central regions of the country and is known for its flexibility and adaptability to local needs. There are exceptions to the geographical divide. Arizona, for example, follows the IPC, unlike most of its western neighbors.
Anyone can submit a code change proposal. The entire industry comes together to make edits to the code with multiple meetings occurring over the three-year period before publication.
It’s worth attending a code hearing if you ever get the opportunity. It is an opportunity to see many manufacturers, code officials, plumbers, etc. come together to protect public health and safety.
The key to success is knowing which code governs each job you work on. Understanding these codes and being able to apply them is vital for pro plumbers to remain compliant and competitive.
Navigating the intricate maze of plumbing codes and standards is no small feat. Potential compliance challenges lurk in almost every job. Let’s take a look at four major issues that can impact your plumbing business, along with practical ways you can stay on the right side of the code.
Plumbing codes and standards are diverse and constantly evolving to accommodate new technologies, environmental considerations such as water conservation, and new safety mandates. Local jurisdictions
Presented in partnership with Radiant Professionals Alliance
Continued from page 31
floors after the carpenter routed out all of the grooves.
Because radiant manifolds are designed for use with PEX tubing, we had to figure out adapters and couplings to convert our soft copper tubing to 1/2” hard copper tube. We ended up brazing stubs onto the soft copper and then using compression fittings at the manifolds.
While one team was installing copper floor plates and carefully marking out our loop path, another team was working on installing the 17 pump stations. That proceeded nicely until we got busted by the representative of the homeowner— they had noticed the plastic inserts in the cushion clamps! We consulted with the contractor and we all agreed that it was more important to bend the “no plastic” rule and keep the cushion clamps—having the plastic cushion meant that the pipes could expand and contract quietly. After some trial and error, we determined that silver nail polish nicely camouflaged the black plastic cushion and made it look like it was made of metal. Problem solved! Another challenge of this project was the constant redesign of room layout and shape—this resulted in ripping up copper floor plates and re-routing the copper loops to address changing loop lengths.
Anyone who has ever installed soft copper tubing knows that small diameters
(like 1/4” and 3/8”) are fun and easy to install. Large diameters (5/8” and up) can be a bear and are very easy to kink. Our teams found out how fickle 1/2” OD soft copper tubing could be—they were accustomed to working with PEX and how easy it was to move around and how difficult it was to kink.
The 1/2” OD soft copper was a challenge to organize and snake through joists and stud bays—it quickly work-hardened and become more and more prone to kinking. It took us a bit to develop a knack for gently bending and fishing each copper loop with multiple techs through the framing to get to each manifold. We had to experiment with the locations of the remote manifolds in each zone to minimize the bends needed in the copper loops.
When we had to bring the copper loops into a mechanical room, we transitioned to hard copper tubing to make it look more presentable than a bundle (more like a tangle) of copper spaghetti.
Throughout the course of the project, we had to rip out quite a few copper loops due to a kink that developed after the copper loop had been fished through multiple holes to get to the manifold. Work hardening of the copper tubing also made it really challenging to get the copper loops to lay flat and look orderly.
The project design started with using a condensing boiler and buffer tank
to serve all 17 radiant zones. Halfway through the project, the homeowner decided to include two air to water heat pump as an alternate heat source. We cored through the foundation and ran our line sets outside as well as hot water supply and return pipes to the remote heat pumps. We then laughed as the contractor struggled with chunks of Spanish cork, carefully drilling and slicing sections to make pipe insulation! Even more nuts was the use of volcanic ash as insulation around the cork insulation.
We installed an air handler with hot and chilled water coils in the main mech room. The homeowner insisted on ductwork custom made of stainless steel. To ensure that every square inch of the ductwork could be scrubbed and sanitized, we had to install clean outs between every joint or change of direction.
The project finally ground to a halt when the homeowner “ran out of money” (we suspected that the heirs hired a lawyer to look into the enormous expense of this fantasy project). We settled up our accounts and said we would be glad to return if the money spigot got re-opened! It was an interesting time and materials experience for us—one that we would most likely never repeat!
Brian Nelson is the co-owner of Nelson Mechanical Design, a “green” mechanical contractor serving the energy efficiency and home comfort needs of Martha’s Vineyard, MA since 2004. The company designs, installs, and services just about anything to do with heating, cooling, domestic hot water, water treatment, geothermal, heat pumps, and radiant. NMD is committed to preserving the fabric of the Island it calls home. To learn more visit nmdgreen.com.
PIERRE, SD — South Dakota Gov. Larry Rhoden on March 13 signed into law Senate Bill 25 (SB 25), updating the state’s plumbing code to the 2024 Uniform Plumbing Code (UPC®) from the previously adopted 2015 edition. The adoption was initiated and endorsed by the state’s Plumbing Commission and has the robust support of South Dakota’s plumbing industry.
Senate Commerce and Energy Committee Chairman David Wheeler, acting at the request of the South Dakota Plumbing Commission, sponsored SB 25 and guided it through the adoption process. The bill passed following a thorough discussion, culminating with a combined bicameral vote of 102 yeas and 2 nays.
“This passage and update is a testament to the deep roots, allies, and stakeholder partnerships that IAPMO has been able to forge and sustain in South Dakota,” said Jed Scheuermann, IAPMO Vice President of Field Services. “The work of the
chair and the committee was essential, acting as a steady, reliable, and amenable hand leading all the way to the governor’s desk. This update helps South Dakotans have access to a newer code that reflects improvements in water conservation, drinking water quality, and plumbing technology.”
One of the many significant updates from the 2015 UPC to the 2024 UPC is the addition of Appendix M, Peak Water Demand Calculator®. The UPC is the only national model plumbing code with significant updates for water pipe sizing in buildings since the development of Hunter’s Curve more than 80 years ago. It is the result of a multi-year, IAPMO-led effort to develop a new statistically based pipe sizing method stemming from a need to address profound water safety and wasted water and energy concerns due to oversized water supply pipes in homes and buildings.
The UPC requires accredited third-party certification of drinking water treatment devices, fixtures, and components to the relevant American National Standards. The updates within the 2024 UPC are aligned with meticulous and rigorously tested recommendations throughout the plumbing industry.
Updates that address the evolving water landscape in the Mount Rushmore State and beyond include:
• New provisions for private well water tanks
• New Appendix Q addressing plumbing requirements for indoor horticultural facilities
• New Appendix R providing minimum plumbing system requirements for tiny houses
• New Appendix S with provisions pertaining to onsite stormwater treatment systems
Learn more about the UPC at iapmo.org/codes-standards-development/code-development/uniform-plumbing-code and download the Water Demand Calculator at iapmo.org/we-stand/water-demand-calculator
➤ Continued from page 1 Affairs at National Utility Contractors Association (NUCA).
With funding allocated through the bi-partisan American Rescue Plan Act, Infrastructure Investment and Jobs Act (IIJA) and Kentucky Infrastructure Authority (KIA), the project aims to address critical stormwater and flood protection needs by modernizing and maintaining the city’s sewers and flood systems, including the construction of a new flood prevention pump station and levy.
“Our current assets aren’t built to handle extremely intense storms,” said Parrott, who also serves as President of the Water Agency Leaders Alliance.
The project has been in the planning and construction phase for more than a year. But amid wide-ranging cuts to the federal budget, any potential delay to its funding lifeline is a worry that has now been top of mind. “If there is any change or restriction or pause to funding, it will be devastating to our momentum because we already have the project under construction,” Parrott said.
With a raft of executive actions by the Trump Administration that have created uncertainty for projects reliant on federal support, Parrott’s concern is understandable.
In January, the Administration issued Executive Order 14154, which paused the disbursement of funds under the Inflation Reduction Act (IRA) and the IIJA. Programs funded by the Acts have been noted to span the entirety of the federal government, including Low Emissions Vehicles and Energy Efficient Loan Programs through the Department of Energy, Carbon Reduction and Sustainable Aviation Fuels Programs through the Department of Transportation, and the Greenhouse Gas Reduction Fund, Methane Emissions Reduction Program, and Low Emissions Electricity Program overseen by the the Environmental Protection Agency (EPA).
“It is not uncommon during a new Administration to pump the brakes on existing programs to see who recipients are and if they conform with priorities, but what was unusual was the extent and scope of cuts,” said Zack Perconti , Vice President of Government
Ultimately, the directive mostly impacted environmental justice and energy initiatives—and largely spared the water industry. But a key concern remains unresolved: while funds for the water sector are not likely to be cut, they
frastructure could add up to $4.5 trillion to national revenue. “Congress should look at the issue as an investment, rather than an expenditure.”
Since the IIJA passed in 2021, Congress has not raised appropriated amounts,
‘As infrastructure fails, we have to repair, replace or improve assets.’
may not be sufficient to keep pace with rising costs either.
Over decades, industry experts say maintenance and upkeep to water infrastructure has been a challenge.
“Utilities have been historically underfunded to be able to properly keep up with the aging pipe infrastructure underground,” said Chelsea Boozer, Executive Director of the Rogue Water Lab, a nonprofit focused on issues related to water. “This goes unseen by customers, and so they don’t realize the need to increase rates to a level that actually covers the cost of service.”
With federal financing programs and higher water utility rates, however, massive progress has been made by drinking water utilities to replace tens of thousands of miles of pipes across the country, according to the American Society of Civil Engineers.
But, water programs tend to represent significant line items within the EPA’s budget, often amounting to billions of dollars. According to the Agency’s Drinking Water Infrastructure Needs Survey and Assessment, for example, the US requires an estimated $625 billion over the next 20 years to maintain and improve its drinking water infrastructure.
“It’s a very real concern that there may be cuts,” Perconti said.
But more simply, money doesn’t go as far as it used to.
“The federal government will for now, at the very least, continue funding at a steady level, but with increased costs, a steady level is still a cut,” Perconti said, noting that any investment to water in-
despite higher prices for labor and materials and general inflation. On March 4, 2025, the Administration also implemented tariffs on imports from Canada, Mexico and China which are estimated to drive up the cost of producing equipment in the United States by as much as 7%, compounding financial pressures.
Currently, an estimated 25% of US construction steel and 50% of aluminum are sourced internationally, meaning tariffs could significantly impact supply chains as well.
“It will take significant time for domestic supply to catch up to demand,” said NUCA CEO Doug Carlson in a statement. “NUCA urges the Trump Administration to reconsider the pending tariffs on steel and aluminum, at least with regards to materials used in domestic infrastructure projects.”
On the upside, however, many have applauded the nomination of Jessica Kramer to help lead the EPA’s Office of Water.
As a Republican staffer on the Senate Environment and Public Works Committee, Kramer worked with US Senator Shelley Moore Capito (R-W.Va.) to help draft the Safe Drinking Water Act which evolved into the IIJA and allocated roughly $50 billion for water-related projects, including upgrades to water systems and improvements to water treatment plants.
“We think the Administration made an excellent choice with its nomination,” Perconti said, noting that Kramer’s knowledge of the country’s water
and wastewater issues could prove useful when it comes to overseeing critical Clean Water and Drinking Water State Revolving Funds (SRFs), which provide financial assistance to state and local governments for water infrastructure projects.
For now, industry insiders are also looking forward, with many expecting further clarity regarding regulatory requirements related to per- and polyfluoroalkyl substances (PFAS) for drinking water and wastewater.
During a March 2025 gathering in Washington, DC, 55 water infrastructure leaders shared their perspectives on policy shifts, noting the importance of designing projects that are shovel-ready; revising language related to environmental justice and climate change in funding proposals to align with shifting federal priorities; exploring alternative financing such as municipal bonds over Water Infrastructure Finance and Innovation Act (WIFIA) loans; and looking at projects that may be favored by the Administration, including those undertaken in partnership with industry.
With some federal funding in place through 2026, a subcommittee hearing on reauthorizing the Clean Water SRF and WIFIA was also held in mid-March to look at how both programs could be improved, with perspectives shared on the water infrastructure project application and construction pipeline.
Likewise in April, the National Water Policy Fly-In in Washington, DC is expected to gather hundreds of experts. Among those present will be Tony Parrot of Louisville, Kentucky.
In an address to the audience, he is likely to discuss the importance of keeping funding in place.
“As infrastructure fails, we have to repair, replace or improve assets,” said Parrot. “If not, it will make the cost of utility services higher and higher.”
Natalie Olsen is an independent journalist and former editor for The Associated Press. Her work has been featured in The New York Times, Washington Post Magazine, Los Angeles Times and many other outlets.
➤ Continued from page 38
The ability to communicate with clients, build trust, and provide hands-on service will always be a cornerstone of success in our industry. AI is simply another tool in the toolbox, and the most successful contractors will be those who balance technology with human connection.
AI’s expansion into the trades raises important conversations around energy consumption, regulation, and workforce evolution. As data centers continue to expand, energy demand is increasing, and that demand requires new cooling technologies. Systems such as liquid-cooled infrastructure and thermal energy networks (TENs) are creating fresh opportunities for plumbing and mechanical professionals to get involved in building out our nation’s next big energy sector.
The discussion at AHR also touched on AI governance, privacy concerns, and regulatory shifts. As governments explore AI oversight, tradespeople must stay informed about how policies will impact data collection, customer security, and workforce standards.
One of the most common fears about AI is job displacement. While automation will undoubtedly shift the nature of work, it will also create new roles that didn’t exist before. The consensus among panelists was clear: AI isn’t about replacing human workers—it’s about augmenting their capabilities. Those who embrace AI as a tool to improve productivity, streamline operations, and enhance customer engagement will thrive.
Looking back on the discussions at AHR this year, one thing is clear and it’s that AI is not a distant concept decades away from hitting the jobsite. Artificial intelligence and robotics are here and are rapidly becoming a fundamental part of our future. Contractors who actively engage with AI-powered tools, leverage social media for brand growth, and optimize their workflows with the latest technology will be at the forefront of this industry shift. For professionals navigating the evolving landscape of it all, the key is to stay adaptable, continuously learn, and embrace innovation without los-
ing sight of the hands-on expertise that defines our craft. Those who master the balance between tradition and technology will set the standard for the future of skilled trades.
John A. Mullen is a fourth-generation plumber and a plumbing and mechanical subject matter expert with over 20 years of diverse leadership experience in the construction industry. He joined IAPMO in 2022 as the Director of
Technical Services and Research, where he monitors and conducts innovation projects, supports the development of engineering applications, and provides technical expertise and guidance for the Uniform Codes.
➤ Continued from page 39
often adopt amended versions, creating a complicated environment. This can leave even the most seasoned professionals feeling like they’re apprentices again. For instance, the introduction of new water conservation standards can require plumbers to make major adjustments to their work.
The key to navigating these nuances between national and local plumbing codes is understanding the specific requirements of your local jurisdiction. For example, a plumbing contractor working in a state that has adopted both the UPC and the IPC, along with additional city or county provisions, must carefully reconcile differences to ensure compliance. Collaborating with local code officials can clarify these discrepancies. Staying informed through regular training and industry updates is crucial to avoid falling behind as well.
Trade associations act as both a compass and a lighthouse when you’re navigating the challenging environment of codes and standards. Professional associations give you access to learning and networking through webinars, conferences, workshops and training seminars. Many of them cover industry trends and compliance updates. Classes are not just for apprentices either. Plumbers of all experience levels can attend workshops and courses that cover updates to plumbing codes and standards.
For example, the Plumbing-Heating-Cooling Contractors Association (PHCC) offers in-person training programs for both apprentices and experienced plumbers. Learning opportunities like these help you understand
0-250 PSI Gage & Differential Pressures
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100 Reading Memory with Sequential Recall English & Metric, Auto-Read
and apply new codes and standards effectively, and they’re usually free.
Trade associations also offer a networking forum for plumbers to connect, exchange ideas and learn from each other’s experiences, including wins and losses in the ever-changing compliance landscape.
2. Resource Constraints
Many plumbing businesses operate with tight margins, making it hard to allocate time and money for compliance research and training. But this can lead to costly mistakes. Missing a crucial update to backflow prevention standards, for instance, can result in a hefty fine that sets smaller businesses back. Investing in compliance tools and resources, even on a tight budget, can save money in the long run.
Engaging with industry nonprofits like PHCC through their publications and websites gives you updates and ongoing insights into compliance changes. For example, the American Society of Plumbing Engineers (ASPE) provides certification courses and publishes valuable resources like the “Plumbing Engineering Design Handbook.”
3. Lack of Awareness
What you don’t know can cost you. For some professionals, plumbing codes can be as elusive as finding and fixing a pinhole leak in a huge, dark space. A lack of understanding often leads to costly non-compliance.
Take the case of a plumbing business that installed PVC pipes for a drain line, relying on the old standard of using regular PVC cement without knowing a new code mandated stronger joints for waste lines. This oversight resulted in an expensive rework. The plumber had to disassemble and redo the pipe connections with the correct solvent cement.
Staying current on plumbing code changes prevents such errors, saving your business time, labor and materials. Regular training sessions and consultations with experts can illuminate these blind spots too.
Online Education
Online training platforms offer state-approved continuing education courses that plumbers can complete at their own pace, ensuring they meet state-specific licensing requirements. The National Center for Construction Education and Research (NCCER) offers a comprehensive plumbing curriculum that features online courses and aligns with US Department of Labor standards. You can also look to manufacturer e-newsletters and blogs for valuable updates and insights into plumbing product compliance.
The rapid pace of technological advancement presents both opportunities and challenges. With global competition, the US plumbing industry is undergoing major technology changes. New materials, designs or functionalities are emerging almost every month of the year as innovation accelerates. Aligning product develop-
ment with evolving code requirements can be difficult, as codes don’t always keep pace with innovation. Products like RWC’s SharkBite push-to-connect fittings, which meet both UPC and IPC standards, offer innovative solutions with a simple, easy installation process to ensure compliance. One plumbing business that did not follow manufacturer installation instructions and incorrectly installed push fittings faced leaks and customer dissatisfaction. Making sure your staff and coworkers are well-trained in using new equipment and tools will prevent these kinds of issues and enhance efficiency along with service quality.
Using field service management software can streamline your compliance process (or give you one) through automation, real-time data collection, and centralized documentation and inventory management. For plumbing businesses seeking a comprehensive, scalable solution, Housecall Pro and ServiceTitan are industry-leading options. To verify if a product is certified, check for certification trademarks on the product and packaging, or refer to the certification body’s website (e.g., IAPMO, ASSE, CSA, NSF, ICC, etc.).
With these resources, you’re on the path to ensuring that your team of plumbing professionals enjoys smooth sailing through the industry’s complex codes and standards environment. By addressing these challenges head-on, you can build a reputation for reliability and excellence in this ever-changing industry.
Daniel Pierce is the manager of codes & standards at RWC, a market leader and manufacturer of water control systems and plumbing solutions for residential, commercial and industrial applications.
Sources:
www.plumberexperts.co/qa/what-steps-doplumbers-take-to-ensure-compliance-with-currentplumbing-regulations/ www.dataforma.com/plumbing-compliance-madeeasy-ensuring-regulatory-adherence/ www.allstarce.com/plumber-continuing-education/ www.sharkbite.com/us/en/resources/blog/6-tradeassociations-that-keep-plumbing-pros-informed www.nccer.org/craft-catalog/plumbing/ www.lumberfi.com/blog/understanding-andovercoming-common-challenges-in-building-codecompliance
www.lenoxplumbing.com/top-5-plumbing-codeviolations/ www.brackenplumbing.com/plumbing-complianceand-regulations-for-businesses-what-you-need-to-know/ apexschool.com/toolbox/plumbing-building-codesand-importance-to-industry/
www.dol.gov/newsroom/releases/osha/osha20240126 www.sharkbite.com/us/en/resources/blog
➤ Continued from page 3 due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler, and in 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler following a repair.
Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.
Through a spokesperson, Triangle Tube issued the following statement:
Nothing is more important to us than the safety of our customers, which is why we are voluntarily recalling certain models of Prestige Solo, Prestige Excellence and Aerco Esteem condensing gas boilers. Any customers who have these boilers should schedule a free inspection and repair
of the product by visiting our website, triangletube.com, or calling 877/574-5036.
We are also encouraging any contractors who may have installed these boilers in customers’ homes to reach out to us for more information on how they can conduct these inspections and repairs at our expense.
Since 2011, approximately 60,000 of the boilers were sold in the United States and about 7,500 of the boilers were sold in Canada.
The recalled Prestige Solo, Prestige Excellence, and Aerco Esteem boilers are wall-hung condensing gas boilers housed in a white metal box. “Prestige” is printed on the white front panel of the recalled Prestige Solo and Prestige Excellence boilers. “Aerco” is printed on the front of the recalled Esteem boilers.
Please visit the Triangle Tube recall website for directions on identifying if you have a recalled boiler
Prestige Solo PA Series PA044936 PA147874
PA155 Prestige Solo PA Series PA045337 PA147522
PA175 Prestige Solo PA Series PA044728 PA148532
PA250 Prestige Solo PA Series PA044768 PA149487
PA299 Prestige Solo PA Series PA045398 PA146746
PA399 Prestige Solo PA Series PA045420 PA148752
PA80 Prestige Solo PA Series PA044058 PA139939
PT110 Prestige Solo PT Series PT0000110 PT0053558
PT110 Prestige Solo PT Series PTA002845 PTA037637
PT110LP Prestige Solo PT Series PT0000928 PT0053557
PT110LP Prestige Solo PT Series PTA002645 PTA002764
PT175 Prestige Solo PT Series PT0002849 PT0053776
PT175 Prestige Solo PT Series PTA003087 PTA037557
PT250 Prestige Solo PT Series PT0002588 PT0053319
PT250 Prestige Solo PT Series PTA003207 PTA037467
PT399 Prestige Solo PT Series PT0005962 PT0052417
PT399 Prestige Solo PT Series PTA003388 PTA037377
PT399HP Prestige Solo PT Series PT0010893 PT0052394
PT399HP Prestige Solo PT Series PTA003496 PTA097961
PT60 Prestige Solo PT Series PT0002188 PT0051954
PT60 Prestige Solo PT Series PTA002810 PTA008253
PTE110LP Prestige Excellence PT PT0001588 PT00053690
PTE110LP Prestige Excellence PTE PTE030446 PTE030479
PTE110 Prestige Excellence PT000568 PT0053624
PTE110 Prestige Excellence PTEA PTA002889 PTA003086
PTE110 Prestige Excellence PTE PTE049177 PTE49177
Dec 2011 - Dec 2015
by serial number, which can be located either on the Boiler Rating Label located on the white front panel, on a panel on the right hand side of the boiler, or behind the boiler front door. The following models and serial number ranges are included in this recall.
The boilers were manufactured by Burnsen SA, of Belgium, from December 2011 through April 2019 and were sold by wholesale distributors and installed by independent contractors nationwide for between $3,400 and $9,700.
The boilers were imported by Triangle Tube/Phase III Co. Inc., of West Deptford, New Jersey, and manufactured in Belgium.
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free boiler inspection and, if applicable, free installation of a new boiler ignition system. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/ commissioners to search for statements related to this or other topics.
Visit triangletube.com/products/product-recall-2025 for further information.
Prestige Excellence - PEA PEA110 Prestige Excellence PEA PEA078169 PEA143958 Dec 2015 - Apr 2019
Aerco Esteem
PT399ES Aerco Esteem AE1100 AE1236 Dec 2011 - Dec 2015
PT399HP Aerco Esteem AE1237 AE1239
➤ Continued from page 3 to better prepare their operations for the future. A verified 715 participants attended Green Truck Summit sessions throughout the day.
Produced annually by NTEA – The Work Truck Association™, Work Truck Week encompasses The Work Truck Show®, Green Truck Summit, NTEA Annual Meeting, Ride & Drive, educational programming and more. It’s designed to provide industry professionals with opportunities to explore the latest trucks, trends and technology; discover new ideas; and connect with the people and companies they need to thrive. This is the third year in a row North America’s largest work truck event has set a new attendance record.
“The commercial vehicle industry certainly showed up in Indianapolis this year,” says Steve Carey, NTEA President & CEO. “With new products on every aisle, impressive engagement in educational sessions and lively networking events, we couldn’t have asked for a better week. People were excited to be there and are already actively looking forward to next year. Even before we closed the doors on Work Truck Week 2025, many company representatives were sharing their plans for product introductions and suggestions for new educational sessions at Work Truck Week 2026.”
Work Truck Week 2025 kicked off March 4 with Green Truck Summit, a full-day immersion into advanced commercial vehicle technology. As the industry grapples with an uncertain regulatory environment, Jennifer Brace, Chief Futurist for Ford Motor Company, delivered a keynote address designed to help attendees develop a framework
A major draw of Work Truck Week is the ability to check out what’s new in the industry. Dozens of companies launched products, announced business relationships, celebrated milestones and showcased technology developments at this year’s event. To see the announcements made at Work Truck Week 2025 press conferences, plus photos and event coverage, visit worktruckweek.com/coverage.
Attendees who wanted time behind the wheel of commercial vehicles with the latest advanced fuels and technology needed to look no further than Ride & Drive. This unique event March 5–6 let hundreds of attendees drive or ride in 20 vehicles spanning Classes 2–8, including all-electric vans, trucks and chassis, as well as internal combustion vehicles featuring advancements to improve fuel utilization and reduce greenhouse gases or particulate matter.
Making its debut on March 6, Commercial Vehicle Data Exchange & Reception attracted professionals interested in uncovering and expanding the commercial vehicle industry’s data ecosystem. It was part of the extensive educational program focused on providing insights and strategies for enhancing operational growth.
Other sessions covered industry trends, vehicle engineering and compliance, government regulations, exclusive updates from 15 chassis OEMs, workforce development, fleet management, vehicle propulsion and sustainability solutions, and more.
For those who might have missed a key session while out on the show floor, attendees who purchased a Green Truck Summit or Work Truck Week Conference Package can access on-demand educational content through April 14 by logging in to their WTW25 Planner at wtw25.mapyourshow.com/8_0/login/login.cfm and selecting On-demand.
What would a reunion be without plenty of opportunities to mix and
mingle? Industry professionals caught up with colleagues and made new connections at Opening Reception, Generation Next Leadership Workshop & Networking Reception, Commercial Vehicle Data Exchange & Reception, and NTEA Annual Meeting with Keynote Speaker Mike “Coach K” Krzyzewski, Head Men’s Basketball Coach for Duke University (1980–2022).
Work Truck Week returns to Indiana Convention Center March 10–13, 2026. Sign up to receive email updates about the event, including when registration opens in the fall, at worktruckweek.com/ wtw26signup
Join the conversation in social media with hashtags #wtw25, #worktrucks25, #greentrucks25 and #worktruckweek
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AutoCut Tubing Cutters let you cut copper faster and easier than conventional cutters allow—even when there’s less than an inch of clearance. Simply snap the cutter on the tube, close the gate and start turning for a clean cut.
To learn more, visit drainbrain.com/AutoCut or, call the Drain Brains® at 800-245-6200.
The Kitchen and Bath Industry Show (KBIS) was held February 25-27 at the Las Vegas Convention Center. The show drew more than 43,000 registered visitors to connect with more than 700 exhibitors from all 50 states and around the globe. Here are just a few of the products that caught the attention of the CONTRACTOR editorial team (with one or two select products from the International Builders’ Show, which co-located with KBIS). Read more in our cover story.
SINK FAUCETS from Duravit are constructed with solid brass material. Available in chrome, brushed nickel and matte black, they include matching pop-up drain assemblies. Matching tub and shower options are available to create one cohesive style throughout the bathroom. Engineered to meet the demands of any bathroom, these faucet offerings are WaterSensecertified with AirPlus technology for a powerful full-flow feeling at a waterconserving 1.2 GPM. Duravit
WWW.DURAVIT.US
TOILET from Laufen offers highperformance functionality with elegant aesthetics that integrate with all design lines. The many shower functions are intuitive and can be controlled directly from the setting device placed on the side, but they can also be accessed via remote control or app. The wall-hung, rimless toilet offers all-round optimum hygiene and cleanliness: from basic shower functions to self-cleaning after every use, all the way through to simple maintenance cleaning and automatic descaling.
Laufen
THE SOLID GRATE LINEAR SHOWER DRAIN from Infinity Drain provides a sleek, modern look while ensuring excellent water flow and preventing clogs. It is crafted from 16-gauge 304L stainless steel, available in lengths up to 96" and included in the Site Sizable Series and Next Day Custom Program. Site Sizable models are for exact wall-to-wall installation; length can be cut on-site. The outlet can be located anywhere on the channel run. Available in kit lengths or components. Install with standard waterproofing methods. Infinity Drain
WWW.US.LAUFEN.COM
SYSTEM WITH SEPTIC GUARD from InSinkErator supports the digestion of solids in septic systems, helps reduce sink odors and reduces food waste build-up in septic systems and piping. It is scientifically proven to break down food waste to support septic systems. Noncorrosive and safe for plumbing and septic fields; fresh citrus scent helps reduce odors. Attaches directly into the dishwasher inlet; dispenses Septic Guard every 12 hours. Compatible with all InSinkErator disposals.
InSinkErator
▲ THE FLUTE BATH COLLECTION from Peerless features smooth curves and a clean, cylindrical design. Available in single-handle and widespread models, Flute bathroom faucets were designed to pair with Precept shower and bath products.
Peerless Faucet Co.
WWW.PEERLESSFAUCET.COM
WWW.INSINKERATOR.COM
WWW.INFINITYDRAIN.COM
from QuickFitting provide visual confirmation of a pressed connection. Includes four-to-six indication windows depending on the size of the fitting. These indication windows are engineered to be visible from any angle, no matter which orientation the fitting is placed on the pipe. Once the fitting is pressed, green indication fills the windows to confirm a successful press that is visible from 5 feet away.
QuickFitting
THE
LINE from NIBCO now includes 1" OD and 1 5/8" OD fittings, designed to meet the evolving needs of the air conditioning and refrigeration industry. They meet stringent certification and compliance standards that support the higherpressure requirements of HVACR systems. Delivers consistent joint quality, the press end connection reduces installation time while the patent-pending interior groove design and gray HNBR seal make them suitable for HVACR applications rated up to 700 psi.
NIBCO
WWW.QUICKFITTING.COM
WWW.NIBCO.COM
SHOWER DRAINS from Oatey are available under the Designline and Vivante product lines. Crafted from high-quality 304 stainless steel, they are built for long-term durability and corrosion resistance. Available in both linear and square configurations, they feature sophisticated grate patterns and a new trend-forward finish—matte black with gold edging. Also available in brushed stainless, matte black, champagne bronze and brushed gold. Other features include a sloped drain body, adjustable leveling components, a debris basket with a sound-dampening band, a 2" threaded outlet adaptor and compatibility with PVC and CPE shower pan liners. Oatey Co.
WWW.OATEY.COM
BOILER from Rheem offers innovative design along with super high efficiency. Featuring a patented labyrinth heat exchanger, this platform ensures maximum heat transfer with minimal loss. The built-in, high-efficiency variable-speed boiler pump further enhances its eco-friendly profile.
Energy Star-certified with up to 96% AFUE, its wireless cascading and sleek, streamlined design—with as few as four or five moving parts on each unit—simplifies servicing. The illuminated touchscreen control panel adds a modern touch, providing operational status and troubleshooting information with ease. Rheem Mfg.
WWW.RHEEM.COM
▲ THE WHITESANDS SURFACE from Neolith reflects the serenity of New Mexico’s White Sands National Park. Featuring an all-new digital texture technology, it offers a soft, pale surface with gentle relief that enhances brightness and creates an oasis of peace. It is made with natural materials and does not contain resins or plastics in its formulation. It is also 100% recyclable. Neolith
WWW.NEOLITH.COM/US
▲ THE BLACK ARGILE VESSEL SINK from Kallista blends organic minimalism with everyday functionality, featuring a cocooning half-moon shape that enhances its sculptural appeal. With a sculpted, undulating exterior, the decorative vessel sink embodies a handcrafted aesthetic that resembles woodcuts and tooled clay. A partnership with the New York design and architecture firm Workshop/APD, the sink is also available in honed white. Kallista
WWW.KALLISTA.COM
▲ CLARIFI UNDER-SINK WATER FILTRATION SYSTEMS from Delta Faucet are certified by the International Association of Plumbing and Mechanical Officials Research & Testing Lab. The Clarifi high-flow, high-capacity water filtration system and the Clarifi two-stage advanced water filtration system reduce contaminants such as chlorine and microplastics to improve in-home water quality. Designed for reliable, easy-to-use in-home filtration, the digital display monitors and reports filter and battery life. Filter changes are quick and easy with cartridges that install with a simple twist-and-lock mechanism and don’t require water to be shut off.
Delta Faucet
WWW.DELTAFAUCET.COM
▲
from Josam now includes floor drains, cleanouts, floor sinks, stainless-steel drains and roof drains. Previously available only for the 30000 series, this extension simplifies installation across more applications. Made from mild steel with an optional stainless-steel upgrade, the base allows installers to pre-set drain height and secure it before the concrete pour. For cast-iron drains, cleanouts and sinks, it attaches to the underside of the body, while stainless-steel drains connect through anchor tab holes. The openbottom pan creates a void during the pour, providing easy access to pipe connections and adjustments later in construction.
Josam/Watts
WWW.JOSAM.COM
▲ THE HALO SWING-ACTIVATED FAUCET AND EYEWASH from Bradley is now available with an additional higher-profile faucet option that increases handwashing space for users. The combined swingactivated model features a choice of two gooseneck faucets for regular use, such as handwashing, along with a built-in emergency eyewash. The new gooseneck faucet has a higherprofile spout that rises 15.78" above the fixture, and a 180-degree return on the faucet, pointing the faucet directly down into the bowl, which is a requirement in some markets. The original gooseneck faucet option, which is still available, features a lower-profile spout that rises 11.75" above the fixture.
Bradley Co. WWW.BRADLEYCORP.COM
from IPEX USA
provides a safe and reliable solution for Category II and IV gas-burning appliances. It offers a complete system of pipe, fittings, terminations, primer and solvent cement, and venting accessories to ensure compliance with all fuel gas codes in the United States and protection against carbon monoxide leaks. Specifically engineered for this application, it is rated to withstand flue gas temperatures up to 149° F and features UV-resistant black pipe, a permanent solvent welding joining system and comprehensive installation support. It is specifically tested for flue gas venting and carries ETL certification by Intertek to verify compliance and UL GREENGUARD Gold-certified cement and primers. IPEX USA
WWW.IPEXNA.COM
Appliances uses advanced heat pump technology to provide up to 4.7 times more energy efficiency than standard electric water heaters. The FlexCapacity feature, made possible with a patented, electronic integrated mixing valve, can provide up to 60% more hot water. Other features include wireless leak detection and smart valve shut-off, saving homeowners from potential water damage; built-in demand response capabilities to communicate with utility companies and to optimize energy use when rates are lowest; and it acts as a thermal battery, heating water during off-peak hours to save users money. GE Appliances
GEAPPLIANCESAIRANDWATER.COM
▲ THE WRAY
KITCHEN FAUCET from Pfister is designed for modern neutrality, with clean lines in a softer form. Select from three water settings conveniently at your fingertips. Higharc spout for added clearance and reach; spout swivels for added maneuverability. MagnePfit uses powerful magnetic docking to keep the spray head firmly secured. The HydroBlade high-pressure water blade uses concentrated force to clean away tough messes. AutoAlign ensures the spray head aligns correctly automatically. TiteSeal mounting technology eliminates the need for putty or silicone, simplifying installation. Includes 36" integrated PE-RT supply lines with 3/8" female fittings.
Pfister Faucets
WWW.PFISTERFAUCETS.COM
by Steve Spaulding
Late in February I made my way out to Las Vegas to attend the Kitchen and Bath Industry Show—you can read our full coverage starting on the cover, and our KBIS Product Pages Takeover starting on pg. 48.
There are plenty of shows that move around the country from year to year, but I hope KBIS never leaves Vegas. Both the city and the event set out to dazzle—to make a statement—and in that they seem perfectly matched.
This year KBIS was being held at the same time and in the same city Associated Builders and Contractors was holding its annual convention, and, as a part of that convention, the National Craft Championships (we have coverage and the winners of the plumbing competition on pg. 6).
While I’ve covered the competition as a news story, I have never been able to attend. Thanks to an open block in my schedule—and a generous invitation from ABC’s indefatigable head of media relations Erika Walker—I was finally able to check the event off my industry bucket list.
The Championships are an inspiring sight. Plumbing, Carpentry, HVAC/R, Electrical and Welding competitions (just to name a few) all happening at the same time, with competitors, coordinators, judges and spectators all in the mix.
I was putting together my coverage of the Championships when Al Schwartz’ latest column, The Decline of Trade Craft –
of things, and we all have a role to play in turning things around.
And I think that the National Craft Championships point the way for how that might happen. There were three elements of the competition that struck me as important for changing hearts and minds.
First, the Championships are all about pride in craft. Yes, there are cash prizes
Pride, value and possibility—that’s the package I think we need to be selling to young people.
Where Have We Gone Wrong? hit my desk (you can read it on pg. 18).
It is far, far from the first article in this magazine to lament the shortage of skilled trade workers, but Al does make a very important point: if this is an industry we care about (and I wouldn’t be writing this and you wouldn’t be reading it if it weren’t), then we all share to some degree responsibility for the current state
for the winners, but the top prize is $750 while the registration fee is $1,000 (and that doesn’t include transportation, hotel or meals). No, this is about doing your best work in front of the top professionals in the industry. There are young people out there feeling that pride in their work—which says to me that there are educators and employers out there cultivating it.
Second, a lot of those young people competing have families supporting them. They wear T-shirts blazoned with TEAM MIKE or TEAM DANA. They come with banners and signs to cheer on their people. Imagine what that must feel like for a person competing? Imagine what that must be like to see, even if your own family couldn’t make the trip? That what you’re doing is valued the same way a championship football game or basketball game is?
And third (thanks to the Construction Management Competition), that the trades can take you in a million different directions—to anywhere you want to go. It’s not just the guy in the trench or under the sink, it’s also any of the guys back at the office—scheduling, planning, designing, presenting. You could one day be the teacher who trained you. You could one day be the owner who hired you.
Pride, value and possibility—that’s the package I think we need to be selling to young people. And I think competitions like the Craft Championships are only one way to get them to buy in.
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