Love Your Workspace Magazine #6 | Auckland

Complimentary Copy

OFFICE SPACE FOR LEASE . 2019

6

AUCK LAND Leading Insight on 5G Q & A with Spark’s Rob Berrill Why more companies are embracing a Dog Friendly Workplace

CBRE (Agency) Limited, Licensed Real Estate Agent (REAA 2008)

Case Study Weaving a connected future at ANZ Raranga

Workplace Technology The Need for Human Touch in Technology

Sylvia Park What is next?

30 Properties Advertised Inside

CONTENTS

Feature articles

02

Q & A Leading Insight with Rob Berrill 5G - It’s the future but not as we know it

20

Dog Friendly Workplace Why more companies are embracing dogs at work

34

Case Study Weaving a connected future at ANZ Raranga

54 Sylvia Park What is next?

62

Workplace Technology The need for human touch in Technology

Cover & Left: The B:Hive, Smales Farm

02

LEADING INSIGHT with Rob Berrill

Interviewed by Stefan Winstanley

It’s the future, but not as we know it...

When 5G arrives, it will bring huge possibilities for businesses and their workspaces.

To understand what this new technology can offer and what you can do to prepare for it, Love your Workspace had a peek at the Spark 5G test lab. We sat down with Rob Berrill, Tribe Lead Physical Infrastructure at Spark, to make sure your workspace is 5G ready….

S

tepping into the 5G tech lab is something special. The lab opened in Wynyard Quarter in November last year and has already welcomed over 2,700 of Spark’s

enterprise customers to showcase the potential of 5G in streaming, connected automotive, Smart New Zealand, immersive technology, drones and robotics.

The 5G difference 5G is the next generation of mobile technology and is the most customer-centric of mobile standards to date. In creating it, experts across a number of industries came together to imagine ‘what do you think the future holds for your industry?’ and ‘how might the mobile industry help you achieve it?’ It’s a true testament to multilateral collaboration.

In a nutshell, 5G allows the network to deliver data in real time with massive connectivity and reliance with ultra-low latency. In plain English, that means much more data, and much, much faster. And it opens up the future possibilities of connectivity, technology and augmented reality due to the capacity that 5G can deliver.

Left: Spark 5G Co-Lab Space

Right: Rob Berrill

03

Spark Driveless Car

Rob Berrill says the main impact of 5G will be around three

What is 5G infrastructure and how can businesses get ready?

core elements. “Firstly, an increase in speed of ten to twenty

Most organisations have a digital strategy and understand

times faster than the current 4G networks. You can imagine

that mobile connectivity is central to the future of change,

the impact that this will have on businesses receiving

including moving data to the cloud and video conferencing

information and being able to act on it immediately.

technology. A digital strategy needs to be combined with

“Secondly, 5G will offer ultra-low latency, effectively an

a security strategy and one that evolves as the use of that

almost near real time response when using the technology.

connectivity develops, says Rob.

Whether this is about virtual reality or the future of self-

“Spark has one of the largest security operations in the

driving cars, ultra-low latency is a game changer.

country and we take that position very seriously. When we introduce 5G across New Zealand, security will be an

“Lastly, massive connectivity. Everything that can be

important part of the network’s architecture.”

connected will be connected. The Internet Of Things will allow all manner of devices and sensors to be deployed and

While the new technology can be deployed on existing cell

managed more efficiently: for example, sensors tracking the

phone towers it can also be deployed in a much smaller

quality of fresh produce through supply chains to sensors

form as well. “5G connectivity can be as small as a pizza box

monitoring buildings and environmental conditions of

and can be located into general infrastructure like street

office environments”

lighting, bus stops and rubbish bins.

04

Spark 5G Co-Lab Space

Spark is working with landlords and developers to ensure

Today, organisations want people to collaborate but to still

buildings, and especially new developments, are set up

be physically present. The workplace of the future will use

for wireless connectivity in the future, which will enable

the concept of collaboration to its full potential.

occupiers the freedom of embracing the future of work.

“Where once FaceTiming into a meeting came with issues

Tenants moving into office buildings will expect excellent

of lag and connectivity, with the introduction of 5G you

mobile connectivity and good commercial landlords are

will truly have a voice at the table and be able to interact

designing that into developments now.”

in real-time no matter where you are. Collaboration spaces will be the work zones on the floor that you go to connect

Workplaces will change

together virtually – whether this is a meeting, office-to-office

With the introduction of 5G, the physical work environment

connection, or office-to-client site connection or to staff

will continue to change, and workspaces will eventually

members out in the field. The space will be a pocket inside

become smaller as the network of talent is allowed to

the physical workspace where people can be together while

spread. Rob says, “Organisations can truly encourage

not distracting others.”

flexible working with the reality of real-time connections,

Suburban satellite offices will become an increasing feature

allowing a business and employee to become more nimble,

of the future workspace, with big corporates becoming

interactive and accessible. “Collaboration space and activity

increasingly comfortable to have their workforce physically

will continue to evolve as a way of working.

distributed but virtually present.

05

With 5G, organisations can

they can become more customer-

independent monitoring to ensure

increasingly offer employees remote

centric, using the data analytics

ongoing compliance.

work experience encouraging

available from mobile connectivity.

The deployment of 5G technology will

sustainability, wellbeing and diversity

Using facial recognition instead of

fully comply with the standards set by

and inclusion through increased

security barriers to enter the physical

Ministry of Health and international

flexibility and fully immersive tools like

workspace environment will be made

bodies.”

smart glasses to engage.

more accessible with 5G on your mobile. Your digital identity will be

What is the future?

Moreover, the likes of construction

with you all the time, allowing you to

Rob says he is most excited about

companies who have teams working

connect into the workspace that you

the possibilities that 5G will provide,

at headquarters and on-site, can

know and want to be in.”

particularly the ones we don’t yet

now be connected through 5G with

know. “I don’t have a crystal ball,

smart glasses to engage with each

Responding to concerns relating to

but when you consider 4G and the

other and high-risk machinery can be

the impact of electromagnetic fields

changing impact it has had over the

operated from the safety of an office or

generated by cell towers and related

last number of years, what we’ve got

replaced with robotics. Likewise, the

equipment, Rob says “There’s a lot

to look forward to with 5G will be

team at headquarters can see what is

of health implication rumours about

staggering.

happening on-site and receive the data

5G, in New Zealand this is governed

in real-time.

by the New Zealand Standard

“The future 5G business models will

NZS2772 and recommended by the

be focused more on partnering and

Ministry of Health.

we will be co-designing how it is used

Organisations are now also starting to think about how they are using AI,

with customers who want to work

says Rob. “They are asking how they

We design all our mobile sites to

can automate new processes, and how

comply with this standard and do

Spark 5G Co-Lab Space

06

with us to shape the future.”

We can’t pull a rabbit out of a hat.

BUT OUR TEAM OF SPECIALISTS CAN WORK REAL ESTATE MAGIC.

07

ANZ CENTRE

23-29 ALBERT STREET A recognised city landmark and Auckland’s third tallest building, the ANZ Centre offers expansive views across the Waitemata. Located just across from St Patrick’s Square, the ANZ Centre features 39 levels, most being large open plan office space.

With floor to ceiling windows that provide striking views across Auckland, a $76m refurbishment completed in 2013 including the lobby, outdoor plaza and café experience the ANZ Centre is one of Auckland’s most sought-after CBD addresses.

The building features key amenities expected of a premium building. The side core allows for a floor plate that promotes an open and efficient working environment creating flexibility for the occupier.

LEVEL

AREA

AVAILABLE

39*

1,054m²

Q2 2020

38

572m²

Q2 2020

35 -37*

1,054m² per floor

Q2 2020

34

389m²

Q2 2020

SPACES TO THRIVE

*Floors can be split if required

AMP CENTRE

29 CUSTOMS STREET WEST With sweeping views across the Viaduct Basin and Hauraki Gulf, the AMP Centre offers premium corporate office space.

Located on the corner of Customs Street West and Lower Albert Street, AMP features 21 levels with large open floor plates that enable a flexible interior layout.

A range of amenities are provided on-site including a food and beverage precinct and childcare. The AMP Centre is located at the hub of the transport network resulting in an easy commute for those travelling by ferry, train or bus.

Planned on-site bike storage & showers will make cycling to work another easy alternative.

The AMP Centre will have direct access to Commercial Bay when completed in 2020.

LEVEL

TENANCY

AREA

AVAILABLE

9

Part*

655m²

Q1 2020

*This floor can be split

Proudly owned and managed by

Please contact:

M 021 870 614 E campbell.pritchard@cbre.co.nz M 021 225 6662 E charlie.bott@cbre.co.nz M 021 709 272 E stefan.winstaley@cbre.co.nz

Campbell Pritchard Charlie Bott Stefan Winstanley www.precinct.co.nz

08

.

.

PwC TOWER

COMMERCIAL BAY The stunning new PwC Tower at Commercial Bay designed by Warren and Mahoney in partnership with Woods Bagot has been designed from the inside out with a new generation floor plate.

The PwC Tower offers dramatic views across the Waitemata Harbour to the north, east and west, a building that will transform Auckland’s skyline and has the potential to transform your business. The 1,350sqm floor plate is exceptionally efficient with a side core and minimal columns, allowing for a range of working typologies.

Commercial Bay extends the working space beyond the floor plate. The Sky Lobby in the new PwC Tower is a hotel style environment creating an extension of occupiers working space. Beyond the lobby is the Sky Terrace, an urban rooftop landscape creating outdoor sanctuary in the city.

LEVEL

TENANCY

AREA

LEVEL

TENANCY

39

Whole

38

Whole

36 36

AREA

LEVEL

105m²

36

129m²

36

Tenancy 1

258m²

Tenancy 2

326m²

TENANCY

AREA

Tenancy 3

287m²

13

Part

665m²

Tenancy 5

232m²

12

Whole

1,330m²

30

Whole

1,390m²

9

Part

795m²

19

Part

663m²

Available from Q3 2020.

FULL SERVICE CONCIERGE

CARPARKS ON-SITE

SPECTACULAR VIEWS

09

ON-SITE RETAIL/ DINING AMENITY

END OF TRIP FACILITIES

246 Queen

A new vision for a storied space 246 Queen stands ready to make its bold return as a revitalised mid city icon.

A contemporary vision for the building from architects Fearon Hay sees it once more becoming a sophisticated, design-led city building, illuminated by a bright central light shaft. Levels 3-8 will house modern loft-style office spaces to suit the discerning standards of businesses wanting to make a statement with their office environment.

Licensed Real Estate Agent (REAA 2008)

Charlie Bott charlie.bott@cbre.co.nz +64 (0) 21 225 6662

Stefan Winstanley stefan.winstanley@cbre.co.nz +64 (0) 21 709 272

10

For more information visit 246.co.nz

Wilshire Group

Key Features 01 04 05 06 07 08 09 10 11 12

Fully renovated building designed by Fearon Hay 6 x Commercial levels - 1000m² per floor (approx) Minimum 4.3m high stud height Floor to ceiling central glass light well Exposed ceilings and concrete floor 3 passenger lifts plus goods lift Lorne Street and Queen Street lobbies Cardio room and end of trip facilities Signage & naming right opportunities Excellent seismic ratings - 100% NBS

11

CENTRE

F E ATURE S Premium location on the intersection of Queen Street and Shortland Street Elevated tenancies from 100sqm to full or multi floor options available District Fitness Gym now open Cosmo Kids Childcare now open and taking enrolments Queen’s Rise dining precinct now open 9,000sqm now leased to high profile commercial office tenants 250sqm LED screen installed and available for tenant advertising

C ONTACT US N O W Campbell Pritchard 021 870 614

Charlie Bott 021 225 6662 12

Qbe centre 125 queen A city within The cbd A-GRADE QUALITY ACCOMMODATION

Retaining the historic façade, the exterior has been transformed to a modern tower, including a unique LED screen wrapping around the street levels, allowing tenants’ details to be displayed.

A grand entrance lobby leads to a sophisticated café and bar where intimacy and grandeur blend to create the perfect meeting place for Auckland’s business elite.

A team of designers including Sydney-based Marchese Partners and Alexander & Co. and Aucklandbased Macintosh Harris have created a world class office tower.

13

CENTRE

“ The tower, proposed at the time of the last America's Cup, celebrates New Zealand as a great yachting nation.

The building plan developed was very rational – the challenge was to articulate the rectangular floor plate and transform it into a sculptural statement.

Utilising the imagery of yachting, the broad façades of the floor plate are split by a diagonal sail form. Two of these sails meet at the prominent corners, like yachts rounding the mark. ” RICHARD GOLDIE DIRECTOR PEDDLE THORP

Contact the master agents for further information or to arrange a viewing CHARLIE BOTT

STEFAN WINSTANLEY

charlie.bott@cbre.co.nz 021 225 6662

stefan.winstanley@cbre.co.nz 021 709 272

The Tower inspired

by New Zealand’s America’s Cup

LEVEL AREA

AVAILABILITY

20

1,299sqm Q3 2020

19

1,300sqm Q3 2020

18

1,301sqm Q3 2020

17

1,303sqm Q2 2020

16

657sqm

15

1,306sqm Q1 2020

14

1,307sqm Q1 2020

Leased

Auckland’s iconic 88 Shortland Street This Premium grade office tower offers large column free floors with views north towards Waitemata Harbour. Excellent location and building amenity will make hiring and retaining staff easy work.

• 28 level premium grade office tower • Gymnasium and business centre on Level 8 • Lift access to Fort Street provides a great link with Britomart and public transport • Exciting major building upgrades planned 15

16

Vero Centre

PERFECTLY LOCATED www.cbre.co.nz/1907619Q1

A triumph of design and function •

New Zealand’s premier office tower

•

International quality hotel style lobby/foyer recently refurbished

•

Entrance houses a New Zealand artwork collection

•

Concierge service and on-site management team

•

Building café and coffee kiosk

•

Corporate gym and physiotherapy

•

Porte-cochère for all weather arrival/ departure

•

On-site taxi rank

•

Large 1,200sqm column free floor plates

High quality specifications •

12 high speed passenger lifts and dedicated goods lift

•

High quality air-conditioning system (20 zones per floor)

•

Double glazed façade

•

Standby power generation system

•

Top quality internal finishes

•

Secure on-site car parking available

DESCRIPTION

The Vero Centre occupies a pivotal position on Auckland’s most prestigious legal and financial street

LEVEL

AREA (SQM)

37

332

New base build upgrade with stunning views

NOW

33

213

Stunning harbour views, new base-build upgrade

NOW

31

634

Spectacular views. Refurbished to an open plan layout.

NOW

STEFAN WINSTANLEY 09 359 5438 021 709 272 stefan.winstanley@cbre.co.nz 17

AVAILABLE

CAMPBELL PRITCHARD 09 359 5342 021 870 614 campbell.pritchard@cbre.co.nz

WHERE BIG DECISIONS ARE MADE

18

NEW QUALITY CAFE PROVIDES G R E AT F O O D & C O F F E E QUALITY FINISHES TO ALL U P G R A D E D S PAC E ADD YOUR BUSINESS TO THE LONGLIST OF SUCCESSFUL S H O R T L A N D S T C O M PA N I E S

KEY LEASE DETAILS LINDSAY JACKSON Level 17

363m2 - Available Now

021 521 561

STEFAN WINSTANLEY Level 15

442m2 - Available Dec 19

021 709 272

Level 8

819m2 - Available Dec 19

cbre.co.nz/0422109Q1

19

Why more companies are embracing a

DOG FRIENDLY WORKPLACE brought to you by

CBRE’s Agile Real Estate Knowledge Hub Words Emily Neff

20

C

ould Lenny the Labrador

work in a setting like that, that he

Since dogs’ level of training varies,

really be the path to

would entertain it,” Fearing says.

companies should consider

improved employee morale,

“He didn’t have to promise me he

implementing specific policies when

reduced stress, better

would do it, but he had to promise me

allowing pets at work. It’s important

an open line of communication.”

to create rules that are respectful

work-life balance and greater company loyalty? Research shows that employees

to everyone in the office, as some

and employers can reap big benefits

Her plan paid off. She took the job

employees may be allergic to dogs,

from dogs in the office.

at the Humane Society of the United

while others might have a fear of

States (HSUS), and 10 years later,

them. “It’s important that employees

According to a survey by Banfield Pet

75 to 100 dogs come to work at the

understand the operational policy

Hospital, 7 in 10 employees and HR

organisation every day. While she has

regarding dogs in the workplace,” Neff

decision makers agree that allowing

moved on to another job, the HSUS

says of one of CBRE’s client’s policies.

pets in the workplace has a positive

has since created a unique workspace

“For example, employees know that

impact on employees.

that incorporates dogs into the office

they need to provide proof that their

layout. Taking dogs to work can be

dogs are up to date on vaccinations.

an incentive for employees and keep

They also know that they have a

them at their jobs longer. In fact, the

three-strike policy that includes office

Banfield Pet Hospital survey also

accidents, barking or altercations with

revealed that 60% of millennials are

other dogs or humans, and meeting

more likely to stay at a job if it’s pet

organisers needed to confirm with

friendly.

attendees beforehand if it was a dog-

“Dogs in the workplace can encourage employees to take breaks and relieve or even prevent tense situations,” says Emily Neff, a Director in CBRE’s Workplace practice.

friendly meeting or not.”

Today, about 9% of workplaces in

According to a study conducted by

the U.S. allow pet owners to take

Virginia Commonwealth University,

Neff also outlines how companies can

their dogs to the office, according

pets lower stress hormones, which

include pets on an occasional basis.

to the Society of Human Resource

can apply to the office as well as home

“Not all companies have the latitude

Management—up from 4% in

life. “A lot of workplaces are stressful

to make building decisions like dog

2014. For example, a Seattle-based

and tense, so being able to reach

policies. So, some partner with local

e-commerce company has more than

down and pet your dog or walk across

shelters to bring puppies to the office

6,000 dogs joining their owners for

the hallway and pet someone else’s

in a contained area where employees

work every day.

dog offers an immediate physiological

can come in, pet and play with them,

effect that reduces your stress

and maybe even adopt one.

A low-cost, high-value perk

chemicals in your body,” says Fearing.

When Jennifer Fearing, an animal

“In a stressful environment, dogs can

protection lobbyist and coauthor of

really be a boon because they bring a

“Dogs at Work: A Practical Guide to

relaxing kind of calm—they produce a

Creating Dog-Friendly Workplaces”

lot of smiles.”

was offered a new job, taking her dog to the office played a central role in her accepting the offer. “I had been bringing my dog for a number of years

When done well, a dog-friendly program can increase employee retention.

while working for a small nonprofit.

It provides that same stress relief and positive energy, but just in a single period of time,” she explains.

For occupiers considering dogfriendly policies, Fearing adds that it’s relatively easy and affordable to put into action. “As far as infrastructure costs on the part of the business,

I was moving to a very large entity

“I jokingly call dogs at work furry

it may be simply upgrading the

with close to 400 employees on-site

handcuffs, but in all seriousness,

HVAC filter or replacing the janitors’

and they had never allowed dogs in

taking dogs to the office can lead to

vacuums. There’s not a lot of

the workplace,” Fearing says.

longer tenures for employees. People

expenses. It’s really a low-cost, high-

“A condition of my taking the job was

are less likely to leave if they can’t find

value perk.”

a request to the CEO that if I brought

a workplace where they can continue

forward a plan on how dogs could

to bring their dog,” Fearing notes.

21

22

23

THE PROPERTY HAS BEEN UPGRADED AND REPOSITIONED TO PROVIDE AN A GRADE OFFICE ENVIRONMENT AT ATTRACTIVE RENTS, THE REFURBISHMENT INCLUDES; ——

A new lobby café by BOB, a French inspired coffee boulangerie.

——

Upgraded entrance lobby and lift lobbies, with new lift cars.

——

Landlord will design and build tenants workspace to meet tenants requirements, (TBA).

KEY LEASE DETAILS Level

Avai l abl e

G1

78m 2

G2

19 6 m 2

Lindsay Jackson 021 521 561 Stefan Winstanley 021 709 272 cbre.co.nz/ 1377319Q1 24

25

CONVENIENT AND COMPETITIVE IN BRITOMART

Close to all transport hubs

5

min walk to Britomart

Various building amenities

Ample on-site parking

Flexible lease terms 26

GE BUILDING

AVAI L ABLE F OR LEASE

8 TANGIHUA STREET, AUCKLAND CBD

LEVEL

AREA

GROUND

400sqm

Anchor tenant, Latitude, have endorsed the location and building with a significant long-term recommitment. The owner is underway with considerable building upgrades encompassing en-of-trip facilities, refurbishment of the main lobby including tenant meeting suites, and creating smaller ground floor office suites or alternatively showroom or retail with a laneway presence. This 4 star Green Star building with very large floor plates makes this an easy choice for an office relocation.

Stefan Winstanley

Campbell Pritchard

www.cbre.co.nz/1553119A3

021 709 272 stefan.winstanley@cbre.co.nz

021 870 614 campbell.pritchard@cbre.co.nz

27

1

(Part floor)

1,000sqm

2

(Whole floor)

2,000sqm

5

(Whole floor)

2,000sqm

28

BORN IN 1972 RE-BORN IN 2019 The AC ME a nd Ig ni te d esi gn tea m s have created a uni q ue a nd i n n ovat i ve d esi g n for 1 Al b ert St, el evat i n g i t a b ove typ i ca l com m erci a l l ea s e sp a ces i n Auckl a nd C i t y.

Thi s i s a b ui l d i ng b orn i n a d i fferent era , i ts energ y tra n s l ated a nd red efi ned to create spa ces a n d ex p eri ences of d i sti ncti o n w i t h a com m uni ty feel .

Tenancy

Space

Available

Level 9 Suite 9.2

11 – 14 Workstations

Now

Level 11 4 – 16 Various Suites Workstations Level 4 Office Space

424sqm

Lindsay Ja ck son 021 521 561

March 2020 Now

Stefa n Win st an ley 021 70 9 272

cb re.co. nz/ 1 338 039Q 2 29

HUAWEI CENTRE

AVAI L ABLE F OR LEASE

120 ALBERT STREET, AUCKLAND CBD Centrally located, close to public transport with easy access to and from the motorways. Superb on-site amenities, attached to the Crowne Plaza atop the Atrium on Elliott shopping centre.

Tailored tenancies to suit a variety of sizes up to 823sqm on large easy to split floors. If you want value for money, a great landlord and turn key fitout, you have found the right building.

www.cbre.co.nz/1677709Q2 30

LEVEL

AREA

LEVEL

AREA

5A

763sqm

18

395sqm

5B

182sqm

24

291sqm

8

252sqm

Charlie Bott

Benedict Casey

021 225 6662 charlie.bott@cbre.co.nz

027 879 0948 benedict.casey@cbre.co.nz

GREAT LOCATION GREAT VALUE GREAT RESULT

Close to public transport

City views

Seismic rating 100% NBS

Abundant on-site parking

Close to amenities 31

SNICKLE LANE CHILL OUT ZONE

Indicative only.

23 CUSTOMS STREET 23 Customs Street offers options for everyone.

“

THE BENEFITS OF THIS LOCATION WILL MAKE YOUR STAFF THE ENVY OF THEIR PEERS

Competitive rentals and fitout packages available by negotiation.

With an office location on the door step of Commercial Bay and Britomart, you will generate great staff moral with the volume of amenity in the immediate neighbourhood and fantastic access to public transport.

Level 6 - 654 sqm

• Newly refurbished space presented in “as new” condition

Level 7 - 656 sqm

”

Level 13 - 228 sqm

• North facing and receives all day sun and sea views

Lindsay Jackson

Stefan Winstanley

• Vibrant location provides ready access to wide range of amenities including cafés, restaurants, pharmacies and banks etc

021 521 561

021 709 272

Lindsay.jackson@cbre.co.nz

Stefan.winstanley@cbre.co.nz

• Minutes from bus, rail and ferry transport hubs • Side core provides excellent efficiencies • On-site car parking

www.cbre.co.nz/2247827Q1 www.cbre.co.nz/2247827Q1

32

CORNER EXPOSURE MODERN INDUSTRIAL CHARACTER

99 KHYBER PASS

“

Now fully upgraded to an A grade standard, 99 Khyber Pass Road offers an exciting opportunity to occupy high quality office space with a brand new base build.

FUNKY INDUSTRIAL STYLE BASE BUILD

Located at corner of Khyber Pass and Nugent Street the impressive new façade makes a strong statement and provides significant exposure for incoming tenants. The motorway network and Grafton train station are close by as well as countless cafés,

Ground Floor - 653 sqm

”

Level 1 - 847 sqm

eateries and bars.

Omri Yahel

Jack Hall

Ample natural light, on-site car parking, new services, bathrooms and a funky industrial style base build provides an exciting canvas for a new tenant to make their mark on this vibrant corner site.

This design targets a NASBERS NZ 4 star base build rating.

021 791 165

021 0230 5420

Omri.yahel@cbre.co.nz

Jack.hall@cbre.co.nz

Call Omri or Jack today to arrange a viewing.

www.cbre.co.nz/2278577Q4

33

Above: Matthew Clark All other images in this article: ANZ Raranga and ANZ fitout 34

WEAVING A CONNECTED FUTURE at ANZ Raranga In May 2018, ANZ signed on the dotted line to lease five floors of Kiwi Property’s award-winning office development at Sylvia Park in Mt Wellington, Auckland.

Known to the bank as ANZ Raranga, the new workspace will accommodate nearly 1,000 people across 6,740 sqm of space.

N

early eighteen months later,

November. As you might imagine, it’s a

Matthew Clark, Head of

logistical challenge to move a large contact

Workplace Property NZ at

centre whilst not impacting the service to our

ANZ, took time out of his busy

customers.

schedule of moving people into the building to sit down with Love Your Workspace to explain how

What drew ANZ to Sylvia Park as a location?

workspace design is key to ANZ Raranga - and to

When we started discussing our Auckland

the bank’s future:

property strategy a couple of years ago, we wanted to look at the demographics of our

Let’s start at the beginning.

staff and where they live. A large percentage

Please tell us about the space:

of our contact centre staff come from South

The bank has taken a nine-year lease over five

Auckland, all making the commute to the CBD

whole floors and a partial floor of the new

fringe every day. It therefore made great sense

office building at Sylvia Park – part of level

from a staff point of view for our site not to

four and then all of levels five to nine. We

be in the centre of the city, but to be closer to

commenced occupation of levels 8-9 in May

where our staff live, yet have all the amenities

this year, and we are now progressively moving

of a Grade A office.

staff into the building.

Ultimately, the model we are trying to run We are merging three locations into one:

is two core offices in different locations in

operations teams from Carlton Gore Road

Auckland, with our people working flexibly

have already moved in mid-May. We also had

across both of them. We are also looking to

an office in Highbrook, which was used by our

use the existing footprint of our retail network

Commercial and Agri business that service the

to expand our satellite office network for

South Auckland region. We saw the benefit of

staff, to decouple them from having to come

connecting this front-line team into our wider

into the CBD, enabling staff to choose their

business, and also to the branch on site at

working location and provide them choice

Sylvia Park, so we moved them over at the same

and flexibility to manage their work and

time as our Carlton Gore Road teams.

home life. Staff can theoretically work from

We’re now working on moving our Contact

anywhere, although teams still have their

Centre. It’s currently in Penrose, so we will

neighbourhoods based in buildings.

progressively move 450-500 people in early 35

The other reason we liked Sylvia Park is

How are the spaces are set up to enable

the level of amenity here. The building

this style of working?

is perfect; it offers so much more than

Firstly, we’re trying to blend the

just an office. It has all the things to

traditional front-of-house versus

make our people’s lives easier: parking,

back-of-house concept. We’re proud

amenities, shops, pharmacy, day care,

of our people and what we do, so why

gym; all the things time-poor staff need

hide them away? Therefore, we put the

every day. It was really appealing for us.

welcome floor and the contact centre on level 7, separated by glass walls so

What is the significance of the name to

you can see our people engaging with

ANZ?

customers, celebrating what they do.

Raranga is the Maori word for the art of weaving, more particularly the weaving

This is different to a normal office,

of Kete or baskets. It is a symbol of unity

where the customers are often insulated

and togetherness and encapsulates

from what we do in the engine room.

our vision of being more connected

The other concept we have put in place

across ANZ’s offices and working more

is a flexible fitout, called Playbox.

collaboratively together: an interwoven

Seven or eight years ago ANZ created this

community working together to deliver

concept, which is essentially a flexible,

for our customers, a great metaphor for

furniture-based fitout conceived by

us.

in-depth engagement with our teams to really understand how they work. It

How does Raranga inform the workplace

has evolved over the years and for the

culture and style you are working to

Raranga fitout we have a raised floor

create?

throughout the building so every space

Our property vision reflects the change

can be reconfigured quickly to suit the

we want to make – to create a connected

changing needs of our business.

space for our people to be proud of.

For so many years, these people had been tucked away in less than desirable buildings, and we needed to upgrade our

This means that as our business changes we can manipulate the fitout to suit our people.

premises to reflect the importance we put on our people.

For example, we can de-mount a

There are also huge benefits in putting

meeting room overnight and replace

our teams together. We know that our

it with people working in different

Contact Centre is a powerful conduit

ways, ensuring we future-proof the

to the rest of our business and acts as

fitout and adapt quickly. Property can

a recruitment pathway. Our staff often

be notoriously slow to respond given

come into the business via working

traditional long-term leases and built

at the Contact Centre, and then move

structure, so introducing furniture-

on into the bank to go on and do great

based fitouts allows us to adapt with the

things. It is a great breeding ground for

business and better service their needs.

talent, so it is important for us to have

It’s all about adapting quickly: that’s

these people together, to encourage this

the question. Some of our teams work

pipeline for talent.

Agile, and these days you have to have a

“Our workplace strategy is to provide a flexible fitout that is less corporate, a home away from home that celebrates our team’s achievements every day.”

flexible fitout that is changeable as the business changes.

36

All images: ANZ Raranga and ANZ fitout

37

“We’re working to get flexible working going, to weave in more people.

Teams are coming together virtually and we are already weaving in people from around Auckland so they are more connected”

How are the moves going into the building?

What have you learned through the process so far?

I’m very fortunate to have a great team that understands

The big learning through the process has been to dedicate

the complexity of moving people, and it’s all going without

a large amount of time to value all staff views and emotions

a hitch. The behavioural change is the biggest thing about

through the process. Change affects people in different

the move. People adopt a lot of accumulated behaviours by

ways. I never assume it will be a straightforward process for

being in a place for so long. Moving creates an opportunity

every person. We’ve learned to take the time to listen at the

to cleanse, to start anew, and we wanted to push that with

front end of the process, and on the back end we need to

all teams, asking them to think about how they work, rather

make sure we’re empathetic with people when they move

than adopting the same behaviours.

into a new environment.

For example, our contact centre teams have morning

Change can be confronting, so we take the time to

stand-ups; they all come together with a whiteboard to

understand and be there for people.

write up their targets for the day. We have done away with

It’s all about our people at the end of the day. We listened to

whiteboards, so it is all digital now. Agile digital boards and

what our people wanted. This move and strategy has come

mobile screens enable us to conference-in remote working

from our people, and the outcome is directly driven by our

staff. We’re now working to get flexible working going for

people.

our Contact Centre, getting our Remote Workers connecting in from home for the stand-up, and the teams are coming together virtually. This means we are already weaving in people from around Auckland into teams so they are connected.

38

We can’t find you an office on the moon.

BUT WE CAN FIND YOU AN OFFICE YOU’LL BE OVER THE MOON ABOUT.

39

ONE 55 FANSHAWE STREET 155-167 FANSHAWE STREET, AUCKLAND

GREEN STAR The building will achieve a 6-Star Design and Built certification from the New Zealand Green Building Council KEY FEATURES >> 3.1 metre stud tenancy stud height >> Office Floors (Levels 4,5 & 6): Totalling 7,300sqm (circa 2,400sqm floor plates) >> Basement Car Parks: 1 per 150sqm leased >> Accessible Car Parks: 3 >> Public Cycle Park Facility: 116 cycle parks and lockers and 10 adjoining shower and changing facilities

CAMPBELL PRITCHARD M 021 870 614 / D 09 359 5342 / E campbell.pritchard@cbre.co.nz NICK THEYERS M 021 265 4667 / D 09 359 5431 / E nick.theyers@cbre.co.nz 40

The building is situated in one of Auckland’s fastest developing and most sought after commercial locations, ONE55 Fanshawe Street offers tenants unparalleled convenience.

is now an international standard retail and restaurant hub, with local chefs serving some of New Zealand’s finest fare alongside local and international retail brands, all in one of Auckland’s most recognisable heritage buildings.

Contemporary office environments that respect the need for both independent, private work and spontaneous, creative practices.

To the north, Wynyard Quarter incorporates

ONE55 Fanshawe Street will deliver a range

some of the best mixed-use waterfront land of

of individual workspaces to support a variety of

any major city in New Zealand. Boasting a range

modern working practices.

of facilities and experiences, from public events

Whether tenants need to retreat and focus or

to music festivals and some of Auckland’s best

relax and reflect, spaces are designed with people

restaurants and nightlife.

in mind. The space will be created with a range

Up the hill to the west are the boutique areas of

of both structured and relaxed environments,

Westhaven, Herne Bay and Ponsonby, offering an

including technology-led conference spaces to

abundance of food, fashion and lifestyle choices.

support collaboration and group engagement

Ponsonby comes to life as one of Auckland’s

and transitional spaces that create connectivity

most colourful suburbs and is renowned as one of

and encourage a sense of community.

the cultural hubs of contemporary New Zealand

A series of horizontal and vertical pathways will

life. To the east Victoria Park is a mecca for the

link working environments together, designed to

exercise obsessed.

support diverse working models and create brief

The redeveloped Victoria Park Market precinct

41

encounter spaces throughout.

12 VIADUCT HARBOUR A N E W G E N E R AT I O N O F W O R K S PA C E S Fully f itted off ice spaces, which can be custom designed to suit your needs. Providing full service, multi-functional off ice f itouts with flexible tenancy terms, supported by f irst class design by Ignite Architects. A new generation off ice environment with fresh ideas in food, beverage and healthy living for vibrant day to day Business.

A modern spacious cafĂŠ as well as an aspirational multi-use gym designed by Siren Architects are planned to open on the ground floor in 2020.

K E Y L E A S E D E TA I L S LEVEL 3 Work stations

8-12

Lindsay Jackson 021 521 561 Stefan Winstanley 021 709 272 cbre.co.nz/1702279Q1 42

5mins walk to C BD

Sea vi ew s

St a t e o f t h e a rt gy m

Ju ic e b ar

43

Ne w c af é

Bar

En d o f t r i p f ac il it i e s

`` Repositioned downtown office `` Base build upgrade to be completed mid 2019 including new services, lobby and plaza

PREMIUM CBD BOUTIQUE ON FEDERAL SQUARE

`` High car park ratio and great motorway access

SPACES AVAILABLE

`` A short walk to Ferry terminal and Britomart transport hub with numerous bus stops nearby

Level 1

365m2

Available

`` Excellent range of amenity in immediate local

Level 2

413m

Available

Part level 3

2

310m

Available

Level 5

130m2

Available

Lindsay Jackson 021 521 561 lindsay.jackson@cbre.co.nz

Stefan Winstanley 021 709 272 stefan.winstanley@cbre.co.nz

cbre.co.nz/1459289A1 44

2

PIER 21 AFFORDABLE WYNYARD QUARTER `` Upgraded office suites overlooking the marina in the heart of Wynyard Quarter `` A high on-site car parking ratio with great access to main arterials `` Great natural light and marina views `` Location provides ready access to and from Harbour Bridge

SPACES AVAILABLE

`` Naming/Signage rights available Lindsay Jackson 021 521 561 lindsay.jackson@cbre.co.nz

Stefan Winstanley 021 709 272 stefan.winstanley@cbre.co.nz

Part Level 1

568m2

Available

Part Level 1

149m

Available

Part Level 1

157m

Available

2 2

Signage Rights

Available

cbre.co.nz/1406129Q2

2 COMMERCE STREET BRITOMART WATERFRONT `` Exterior upgrade completed 2018 `` Ever changing panoramic harbour views to Rangitoto `` Never be built out so you will be front row for activities around Americas cup `` At the heart of all public transport facilities

SPACE AVAILABLE Lindsay Jackson 021 521 561 lindsay.jackson@cbre.co.nz

Stefan Winstanley 021 709 272 stefan.winstanley@cbre.co.nz

cbre.co.nz/1354289Q1 45

Level 8

513m2

October

A PLACE FOR YOUR BUSINESS TO THRIVE

Close proximity to public transport hubs

Large campus style floor plates

Abundant nearby amenity

307 undercover car parks on-site

Situated amongst parks, public spaces & the beach 46

NO.1 THE STRAND

AVAI L ABLE F OR LEASE

1-7 THE SRAND, TAKAPUNA No1 The Strand is being given a complete refurbishment and will be presented back to the market as Takapuna’s premium office location.

Modernised with a fully remodelled lobby, complete services upgrade, new courtyard and on-site cafe, as well as end of trip facilities, the building stands to be a vibrant and exciting home for Takapuna’s thriving business community.

www.cbre.co.nz/2043379Q4 47

LEVEL

AREA

LEVEL

AREA

GROUND

615sqm

3

2,715sqm

1

3,765sqm

4

700sqm

2

3,425sqm

All floors can be split if required

Omri Yahel

Campbell Pritchard

021 791 165 omri.yahel@cbre.co.nz

021 870 614 campbell.pritchard@cbre.co.nz

THE B:HIVE RETHINKING THE RULE BOOK

5

min drive to Takapuna

Meeting Facilities

Smales Farm on-site amenities

Ample on-site parking

Yoga & mindfulness classes 48

B:HIVE, SMALES FARM

AVAI L ABLE F OR LEASE

68-72 TAHAROTO ROAD, TAKAPUNA The B:HIVE is New Zealand’s largest and smartest co-working building, and a fantastic location for small to medium businesses looking for a vibrant and exciting environment. Thanks to its state of art technology, design and infrastructure, The B:HIVE delivers an environment usually only the reserve of big corporates, making it the perfect space in which to energise your employees and empower your business, no matter what the size.

www.cbre.co.nz/1387266A3 49

LEVEL

STAFF

LEVEL

STAFF

1

34

2

40

1

10

4

6

1

16

4

10

1

22

DESKS

12

Omri Yahel

Campbell Pritchard

021 791 165 omri.yahel@cbre.co.nz

021 870 614 campbell.pritchard@cbre.co.nz

NICK THEYERS M 021 265 4667 / D 09 359 5431 / E nick.theyers@cbre.co.nz OMRI YAHEL M 021 791 165 / D 09 359 5346 / E omri.yahel@cbre.co.nz 50

PRESTIGIOUS PARNELL 72 ST GEORGES BAY ROAD AREAS AVAILABLE: Ground Floor & Level 1: 618sqm Car parks: 13 on-site

Prestigious office and location Secure your new full building HQ in Parnell’s vibrant St Georges Bay commercial precinct. Situated at the end of St Georges Bay Road this full building option consists of two floors of office accommodation with exclusive open air car parking and a northwest facing Level 1 deck. Both floors are fitted with a modern high quality fitout consisting of numerous offices, meeting rooms and a large boardroom adjoining the entertaining deck. A generous stud height features throughout on both floors highlighting the stunning industrial character of the building.

The St Georges Bay Road precinct has grown considerably over the past couple of years with new developments and refurbishments providing a wide range of new eateries, bars and additional amenity.

72 St Georges Bay Road is an exciting office opportunity that could really make a statement for your business.

KEY FEATURES >> Full building option >> Northwest facing entertainment deck >> Impressive stud height >> High quality fitout in place >> Signage opportunities

51

Auckland’s newest premier, Five Green Star rated buildings.

Last spaces remaining!

96 ST GEORGES BAY ROAD, PARNELL AREAS AVAILABLE: Ground Floor: 145sqm

from the New Zealand Green Building Council, one of the few buildings in the Parnell area to achieve this level of building excellence.

Just a short stroll from historic Parnell with its vibrant mix of heritage and modern sophistication and New Zealand’s business hub, encompassing the CBD, St Georges Bay Road is nestled at the confluence of the region’s major rail, road and sea networks. Take an easy walk to Auckland’s main train and bus terminal at Britomart. Or a few seconds by car will have you at the apex of Auckland’s motorway network with immediate access to south, west, north, or east around the city’s iconic waterfront.

St George Corporate Centre offers tenants unparalleled convenience, situated in the flourishing centre of Auckland’s educational, commercial, transportation and business heartland in a location that boasts a proud history while embracing the new.

KEY FEATURES

With a 5 Green Star rating, highest quality office and retail accommodation and on-site café, St George Corporate Centre is a building of the future. Consisting of four levels of quality office accommodation and two levels of basement parking, spread across 10,400sqm of rentable office area, 96 St Georges Bay Road represents a new generation office development for Auckland.

>> Central courtyard that is open to the sky with access to the corner of St Georges Bay Road and Garfield Street >> All floors benefit from a 2.8m floor to ceiling height >> Excellent motorway network access >> Close proximity to public transport networks >> Come join Harrison Grierson, Xero & Asahi Beverages in this exciting new development

With natural light streaming through the building’s central courtyard, the building will achieve a 5 Green Star certification

NICK THEYERS M 021 265 4667 / D 09 359 5431 / E nick.theyers@cbre.co.nz OMRI YAHEL M 021 791 165 / D 09 359 5346 / E omri.yahel@cbre.co.nz 52

It’s not enough to wish for greatness.

Greatness is not a singular pursuit, nor is it one that is easy to reach. At Goodman our vision is to make it possible for everyone by making space for it, in everything we do. We give our customers the space they need to succeed, by providing high-quality property solutions in strategic locations.

Ground Floor, Ford Building 86 Highbrook Drive

Level 1, Building 6, Highbrook Crossing Highbrook, East Tamaki

Ground floor office

Brand new and high profile Available Now

Available Now

High

Excellent amenities within the park including cafés, restaurants, bars, banks, superette, serviced apartments, conference suites, gym and childcare all based at Highbrook Crossing.

k Dr ive

At the centre of Highbrook with excellent brand exposure on Highbrook Drive.

Join Kia and Schneider.

264 sqm office

Chris Wong View Highbrook video

broo

263 – 1,000 sqm office

Nick Theyers

021 964 924

021 265 4667

This document has been prepared by Goodman Property Services (NZ) Limited and has been prepared for general information purposes. Whilst every care has been taken in relation to its accuracy, no warranty is given or implied.

Further, you should obtain your own independent advice before making any decisions about any of the products and/or properties referred to in this documents. All values are expressed in New Zealand currency unless stated otherwise.

53

Sylvia Park WHAT IS NEXT? Kiwi Property Group has been

The masterplan features around

creating the spaces that Kiwis love

60,000sqm of modern office space;

for more than 25 years, including

residential apartments and a range

some of New Zealand’s leading

of exciting entertainment options.

office buildings and retail outlets,

Sylvia Park sits at the geographic

including New Zealand’s favourite

and demographic heart of

shopping centre Sylvia Park.

Auckland. Located just 10kms from both the CBD and the Airport it is

In 2018, Sylvia Park took the first

unmatched in terms of location,

step on its journey to become a

access and profile. Ideally situated

thriving mixed-use community, with

at the junction of the Southern

the launch of the award-winning

Motorway, Mount Wellington

office tower, ANZ Raranga.

Highway South-Eastern Arterial,

The five GreenStar building offers

and Auckland train network, Sylvia

tenants unbeatable amenity and

Park is easy to access for both staff

state of the art facilities, creating

and visitors, with over 5,000 car

an ideal work and lifestyle balance

parks on-site.

for businesses and their employees.

ANZ Raranga comprises 11,700sqm

The next proposed office building

of quality modern office space, built

at Sylvia is currently being designed

to a high seismic resilience and

and construction is planned

efficient, sustainable design.

to commence in late 2020, for completion by early 2023. The

Kiwi Property Group has created

building is expected to include an

an ambitious masterplan for Sylvia

exciting mix of ground and podium

Park that will transform the location

retail; approximately 15,000sqm of

into a dynamic mixed-use centre.

office and a 140-room hotel.

54

Sylvia Park is set to offer a diverse combination of uses and experiences including: Work – A pipeline of contemporary offices that leverage the outstanding amenities of the Sylvia Park community, including exceptional transport connections and extensive food, entertainment, and shopping options.

Shop - When the current galleria retail expansion completes in mid2020, Sylvia Park will feature up to 250 retailers, bringing together an exciting mix of retail, dining, grocery, entertainment and personal services.

Play - No matter what your taste, Sylvia Park has you covered, from relaxed dining in one of the central vibrant restaurants through to watching the latest movies at the cinema, going for drinks with friends, or chilling out in a green space.

Organisations interested in learning more about the leasing options at Sylvia Park are invited to contact CBRE.

Chris Wong 021 964 924

55

ROMA ROAD ESTATE

AVAI L ABLE F OR LEASE

60 ROMA ROAD, MOUNT ROSKILL A large office opportunity is now on the market for commencement in 2021. This high profile building with 380m of motorway frontage is perfect for any business. Roma Road is easily accessed by public transport with buses stopping every 10 minutes.

With excellent access to ample local amenity, and park-like grounds this location is hard to beat.

www.cbre.co.nz/2318069A3

Roma Road Estate Video

56

BUILDING

LEVEL

AREA

1

Ground

2,103sqm

1

1

4,020sqm

2

Ground

532sqm

2

1

566sqm

Chris Wong

Jack Hall

021 964 924 chris.wong@cbre.co.nz

021 0230 5420 jack.hall@cbre.co.nz

OPPORTUNITY FOR LARGE OCCUPIERS

Close to public transport

Brand new end-of-trip facilities

On-site shared e-bikes

580 Car parks

Ample access to local amenity 57

Impressive Industrial Chic

58

AREAS AVAILABLE 1,500 - 7,000sqm

656 GREAT SOUTH ROAD, ELLERSLIE The industrial design focuses on function, efficiency and finding beauty in aged utilitarian elements. Presented as brand new, the simple clean large efficient floor plates ready for most tenant fitouts. The sawtooth feature ceiling on Level 1 with new sky lights and glazing provide a fantastic sense of open space while providing generous natural light.

Conveniently secure car parking is available on-site. The location is highly accessible with motorway connections nearby as well as train and bus options within a walkable distance.

KEY FEATURES >> Signage opportunity available >> Impressive stud height achieved from having exposed services >> Dual entry from Sultan Street and Great South Road >> Ample basement and open car parks >> Quality building services >> Walking distance to a number of quality cafĂŠs in the area

59

Connectivity is everything.

Make a bold and savvy move by securing soughtafter office space within New Zealand’s best connected business destination. Quad 7 is located in Auckland Airport’s rapidly-evolving business precinct, already home to many of New Zealand’s leading businesses and the world’s most iconic brands.

State-of-the-art facilities and easy accessibility to priority transport routes will keep you connected.

Your staff will enjoy dining, cafés, retail and leisure options including a gym and sculpture trail.

Join an astute business roll call of leading companies who have committed to the airport precinct and who see tangible value in being located in Auckland’s gateway.

With passing traffic counts of 20 million each year, naming rights to the top two floors of this awardwinning office building will give you a grandstand brand profile to an international audience.

Make your connection now.

60

Value equation 6 Leonard Isitt Drive, Auckland Airport precinct

Contact

Two levels of office accommodation 1,800m2 per level

Chris Wong 021 964 924 chris.wong@cbre.co.nz

Single or smaller multi-tenancies available Shower facilities on each floor Energy efficient design Designed by award-winning architects Warren and Mahoney Naming rights with a passing traffic audience of 20 million per year 800m to New Zealand’s largest international airport Less than 200m to shopping centres, recreational amenities, and services Tap into priority transport connections

61

The Need for Human Touch in

WORKPLACE TECHNOLOGY brought to you by

CBRE’s Agile Real Estate Knowledge Hub Words Careena Otieno, Christy Kingsbury, Ashley Lippitt

62

T

oday, devices from

Host is centered around the delivery

Here, they determine what obstacles

smartphones to speakers

of a variety of exceptional experiences

and opportunities of the space may

use AI to help us schedule

for all of its customers; the team also

affect how employees stay productive,

appointments, make phone

prioritizes hyper-local delight, things

feel valued, and choose to come to the

calls, and get directions. While this

like community events and rituals,

office… or not.

technology is backed by comprehensive

tied to an organisation’s specific

data and analytics, AI’s level of

mission, brand, and culture. All of

efficiency and accuracy is often improved

these services are delivered through

with human touch; this tailored and

both the people and technology that

thoughtful approach combined with

makes up Host.

AI better delivers on the user’s unique needs.

The product responds to the growing

“While keeping in mind all the different needs inside the space, we also reflect on the culture of the company and who they are,” says Ashley Lippitt, Host Labs lead.

number of people who value the “We are at our best when we leverage

workplace experience—up by 10%

“What’s their history? How do we

both people and tech,” says Careena

in the past year, according to CBRE

make this experience authentic?”

Otieno, marketing director at CBRE

research. But remote working has

Host. A human-serviced, technology-

created competition for employers,

The number of Hosts and services

enabled product suite, Host brings

especially if the company does not

at a given Host site depends on the

both concierge-style, on the floor

have a formal user experience (UX)

company. Considerations include how

service delivery and a mobile digital

strategy in place.

the organisation currently uses the

platform for employee self service

workplace and how they’re looking

to the workplace. What’s different?

CBRE launched Host with the

to transform it; the current employee

Host draws on CBRE’s global

understanding that even with

journey and the best employee

experience and deep workplace

increased agility and the ability to do

journey possible; the way the brand

expertise to provide a personalised,

work from anywhere, there is still real

identity currently comes alive in the

accommodating office experience

value in bringing employees together

workplace and how an organisation

around what matters most in helping

to spark inspiration and do the work

aspires to bring its brand alive. The

employees do great work.

that matters most. Host, then, is the

Host team gears the number of staff

heart of the workplace so that it is

and their delivery of service to the

Beyond office amenities

the employee destination of choice

number of employees served and the

Many companies try to create value

where they are greeted by world-class

kinds of things an organisation wants

by providing their employees with

customer service and assisted by

to achieve with its experience; this

state-of-the-art amenities, but “at a

cutting-edge technology.

includes, for example, attraction and

certain point, amenities can get stale

retention of talent.

or fall short,” says Christy Kingsbury,

Destination: Workplace

managing director of CBRE Host.

Host begins with a boots-on-the-

“We don’t want organizations to be so tied to a specific amenity that it’s the only way they create delight or joy.”

ground team of hospitality experts who conduct an operational and site assessment of the workplace, whether it’s a retail location, warehouse or traditional office.

63

In-office Hosts support employees

Whether inquiring about food and

Hosts have also scheduled workouts

across their entire day. From greeting

beverage availability or requesting use

with popular fitness clubs, speaking

employees by name, managing

of building services, employees can

engagements with diverse TED Talk

the visitor experience, supporting

use the Host app or go directly to a

speakers, and meditation sessions

the scheduling and operations of

Host to request a service. Hosts assist

with sought-after instructors.

meetings, conferences, and events,

with audio/video troubleshooting

ordering lunches, helping people

and connection, set up for and

Host recently launched at a Chicago

find and use their workspaces, and

clean up after meetings, and put

property, where employees value the

providing personalised experiences,

the final touches on a business trip,

city’s diverse dining experiences but

Hosts guide everyone in the office.

like making a dinner reservation or

are often unable to book reservations

confirming a hotel reservation.

at popular restaurants. Armed with

The Host mobile platform is

this knowledge, the company’s on-site

designed to complement the Host

Lending a hand

Hosts invited representatives from

team, enabling both Hosts and

All CBRE Hosts work to tailor in-office

15 restaurants in the area, including

employees to reserve conference

experiences they know will create

a top chef, to prepare a tasting for

rooms and schedule meetings,

positive connections to the workplace

employees.

reserve workspaces and access

and fit within a company’s unique

ambient controls, purchase food

culture.

and reserve spots at community

And there’s no limit to what Hosts can bring to the office, thanks to the technology that helps them stay on track of trends and customer needs with speed and efficiency.

events and classes. The platform

Companies can choose to have Hosts

gives users and managers real-time

assist their employees on a personal

occupancy metrics via sensors that

level. In-office Hosts might be asked

detect whether a booked space is truly

to select a birthday gift for a loved

occupied, helping the user decide

one, make dinner reservations for an

whether or not to take it, and the

anniversary or pick up an employee’s

“We allow our human Hosts to focus

manager to optimise their portfolio.

dry cleaning.

on hospitality,” Otieno says.

Kingsbury agrees: “We believe that creating the best solutions for people has to take a supplementary approach: the human touch assisted by technology.”

64

ADVANTAGE DELIVERED Do you want to retain tenants, streamline operations, reduce costs and minimise risk?

Our Property Management team deliver outstanding asset management outcomes for landlords throughout New Zealand, maximising the value of their assets whilst minimising the stress associated with property ownership.

As the unrivaled leader in commercial real estate services, CBRE is committed to bringing the combined power of our global platform and local expertise to every client we proudly serve.

What sets us apart?

THE TEAM KEEP OPERATIONAL SUPPORT ACTIVITIES TICKING ALONG IN THE BACKGROUND.

Building is safe, compliant and in great working order.

Work environment is comfortable and meets the needs of community.

• Stable, experienced team • Talent retention • Ongoing in-house digital technology development • Seamless integration with Facilities Management • Targeted reporting and analytics of building data • Access to diverse property expertise within CBRE Contact one of us to find out how we help you transform your real estate into real advantage.

Workplace communications happen seamlessly.

For more information contact: Graeme Lundie

Duncan Christie

National Director

Director

021 586 343

021 631 701

graeme.lundie@cbre.co.nz

duncan.christie@cbre.co.nz

Services are tailored.

Data analysed, trends identified and workplace is adaptable.

65

TO FIND A WORKSPACE YOU’LL LOVE, CONTACT THE OFFICE LEASING TEAM TODAY

Campbell Pritchard CBD

National Director 021 870 614 campbell.pritchard@cbre.co.nz

Matt Hockey CBD

Director 021 897 465 matt.hockey@cbre.co.nz

Omri Yahel FRINGE

Associate Director 021 791 165 omri.yahel@cbre.co.nz

Stefan Winstanley CBD

Associate Director 021 709 272 stefan.winstanley@cbre.co.nz

Nick Theyers FRINGE

Associate Director 021 265 4667 nick.theyers@cbre.co.nz

Charlie Bott CBD

Associate Director 021 225 6662 charlie.bott@cbre.co.nz

Jack Hall FRINGE

Negotiator 021 0230 5420 jack.hall@cbre.co.nz

Lindsay Jackson CBD

Associate Director 021 521 561 lindsay.jackson@cbre.co.nz

Oliver Reid FRINGE

Negotiator 027 292 2766 oliver.reid@cbre.co.nz

Benedict Casey CBD

Senior Negotiator 027 879 0948 benedict.casey@cbre.co.nz

Chris Wong SOUTH

Senior Negotiator 021 964 924 chris.wong@cbre.co.nz

Visit us online www.cbre.co.nz/workspace

The information in this document is general in nature and is a guide only. It does not take into account your individual circumstances. Before acting you should check the accuracy of the information and seek your own independent financial and legal advice. The information must not be relied upon to make any investment decisions. The principal and its agent will not be liable for your failure to verify the information or seek appropriate advice.