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MANAGEMENT
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VP, Global Head of Content, B2B Carmel King MD, Content, AV Anthony Savona
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VP, Global Head of Strategy & Ops, B2B Allison Markert
"Sound design for visitor attractions is not just a story about immersive audio – it's the overall AV experience"
Rob Lane, Content Director rob.lane@futurenet.com linkedin.com/in/rob-lane-646365a/
Sound design for visitor attractions has developed significantly in recent years, but, contrary to what some might assume, it’s not just a story about immersive audio – and our lead feature takes a deep dive into its evolution.
The audio revolution that has taken place during the last decade is undeniable, with sound tech advancements permeating across multiple sectors, including corporate, houses of worship and, of course, visitor attractions. Whilst immersive audio technology has dominated advancements in, for example, museums, art exhibitions, theme parks and venues in recent years (notably Sphere Immersive Sound, powered by HOLOPLOT, at the Las Vegas Sphere), other innovations in system design have also been of huge importance. Meanwhile, there has been a marked evolution of thinking about how sound integrates with content and the overall experience of AV technology.
Also in this edition, we look at how AV in the home is driving innovations across pro AV, as residential AV becomes the ‘new frontline’. The pandemic had a dramatic accelerating effect on WFH, of course, with people thinking more about their relationship to the technology they use every day, with several notable trends emerging. Examples include better picture quality for home entertainment, with 4K at the forefront; the importance of in-home work technology mirroring the tech available in the office; and more consideration given to control technology, possibly favouring systems that bring all of the aforementioned aspects together.
Elsewhere, we report from the floor of ISE 2025, with a look at how – as ever! – this year’s iteration improved upon 2024, with praise for the event from several of the manufacturers we visited at the show. Our full-fat look at all of our booth visits – with details of key product launches – is available off-page: just click on the link at the end of the report. We also round up all of the Installation Best of Show at ISE 2025 winners, with full judges' citations and another off-page link, this time to the list of all the Future B2B Best of Show winners from our sister publications.
Enjoy the issue, and subscribe to our daily mailer if you're yet to do so!
In this issue... 18
PRO AV COMPANIES TO WATCH IN 2025 CONTINUATION OF THE TOP PICKS IN PART TWO OF OUR ROUNDUP
6 Install insights
Installation rounds up the best installations, including Dynamo LED Displays making arches for a London skyscraper, Alfalite fitting 1,152 LED panels into a Spanish VP studio, Sennheiser mics capturing a rocket’s audio ….. and loads more!
12 Breaking down barriers with open standards
Rob Moodey, strategic partnerships manager at Matrox Video, looks at how open standards are shaping interoperability in AV
14 The future of control rooms with AV and IP technology
Steve Franklin, executive director at Cinos, discusses adoption of IT control rooms and provides insight into IP tech
15 Returning to in-store retail
Adam Dover, marketing manager, Sony Professional Displays and Solutions, on opportunities for in-store retailers in 2025
16 Go Your Own Way: Choice in system design
Jim Kidwell, principal product marketing manager at Audinate, on why choice is so important, even if you have preferences
17 Smart meetings need smarter meeting devices
Simon Edwards, general manager – marketing, PFU (EMEA), looks at some of the challenges of, and solutions for, hybrid working
18 COVER STORY Immersive audio and beyond
Sound design for visitor attractions has developed in recent years and it’s not just about immersive audio, writes David Davies
THE
26 Tech fever at the Fira!
Another year, another ISE, and as ever the show surpassed its previous iteration. Installation was there to soak up the atmosphere and the goodwill, and to meet dozens of vendors on their booths in what was the most positive ISE since Covid
30 Best of Show 2025: Installation Magazine winners
The awards recognise innovative AV products and solutions exhibited on the show floor at the Fira, in Barcelona
34 New frontline: Revolutionising AV from the home
With many of us now spending far more of our time at home, whether working or at leisure, the emphasis on AV and control technology that supports every facet of our lives has never been stronger, writes Ken Dunn
40 AV vendors to watch in 2025: Part 2
In the second part of our two-part feature, we hand pick the some of the most dynamic AV vendors operating right now. Our choice of the 75 ‘ones to watch’ illustrates the exhilarating speed of change in the AV sector
48 Movers & shakers
Appointments and promotions for Datapath, Ross Video, Epson, HH Audio, L-Acoustics, PPDS, Riedel and more
50 Inside Track
Tateside technical director, Jack Cornish, talks woodwork, chilled chocolate digestives, jazz and DJ-ing, and positivity for 2025
REVOLUTIONISING AV FROM
HOME AV TECH IN THE HOME NOW AT THE FOREFRONT OF INNOVATION
Photo Credit: Stufish
INSTALL INSIGHTS
Installation content writer David W. Smith rounds up the best of the latest installations, including Dynamo LED Displays engineering arches for a London skyscraper, Alfalite installing 1,152 panels in a Spanish VP studio, Sennheiser mics capturing the sound of a rocket….. and loads more!
Dynamo LED Displays installs four arches in £875m skyscraper 40 Leadenhall
Dynamo LED Displays has installed four custom LED arches in the main foyer at the £875m new London skyscraper 40 Leadenhall, which is in the UK capital’s financial district. When developers and architects envisioned the interior of the 910,000sqft building, which opened in November, they sought a feature that would be visually striking. Dynamo LED Displays was entrusted with this challenge, and delivered four LED arches, each 7.38m high and 1.488m wide, recessed into the walls to create the illusion of digital Georgian windows. The custom structures are just 50mm in depth and integrate LED technology into the fabric of the building’s design.
At the core lies Dynamo’s 1.9mm DRA Series. Each arch boasts an ultra-high resolution of 768 pixels wide by 3840 pixels high. A specially designed resin covering is designed to optimise colour balance, contrast, and grayscale accuracy.
The display system is powered by a Novastar H2 video processor and a Pixera media server, running on a DVS 4U SWARM4-2C4K10G-A4000 Pro+ Interactive PC. Significant work was undertaken with Novastar to develop a solution for delivering video content to the custom LED modules.
Unlike conventional LED screens, the 40 Leadenhall digital arches were custom-engineered to fit within the intricate brickwork of the building. Dynamo’s experience in bespoke LED manufacturing allowed for the creation of uniquely curved cabinets anad modules.
To achieve this level of customisation, Dynamo LED Displays designed and manufactured special custom circuit boards, allowing the LED modules to conform to the exact curvature of the digital arches.
Multiple global LED companies competed for the tender.
Alfalite installs 1,152 LED panels at Spain’s largest virtual production studio
Alfalite, the only European manufacturer of LED screens, has announced that its Modularpix Pro VP XR solution is the core technology behind the new Coruña Immersive Studio (CEI), in A Coruña (Galicia) and Spain’s largest virtual production studio. The facility features a striking 28 x 6m LED wall, a 100sqm ceiling screen, and two-side LED totems, incorporating a total of 1,152 Alfalite VP XR LED panels.
The CEI is built on a 2,539sqm site, with 750sqm dedicated to the studio, within A Coruña’s Cidade das TIC technology hub. It consists of two interconnected buildings designed to support virtual productions.
The project was developed in collaboration with Telefónica Servicios Audiovisuales (TSA) and Tangram Solutions, two strategic partners of Alfalite. The investment was cofinanced by the A Coruña Council and the Spanish Government through the Recovery, Transformation, and Resilience Plan.
The centrepiece is a 28 x 6m semicircular LED wall made up of 672 Alfalite Modularpix Pro VP XR panels, with a 1.9mm pixel pitch and a total resolution of 14,336 x 3,072 pixels.
This main display is complemented by a 100sqm ceiling screen featuring Alfalite Modularpix Pro 3.9 HB VP XR panels and two movable side LED totems, each measuring 2.5 x 4m and equipped with Alfalite Modularpix Pro 2.6 VP XR modules. These side screens enhance lighting and reflections.
The CEI’s technology is further enhanced by Pixotope’s 3D tracking solution, ARRI Alexa cameras, Canon lenses, Novastar MX Series processors, and a Blackmagic video matrix, among other solutions.
Sennheiser mics capture world’s most powerful rocket in immersive audio
A group calling themselves Birdwatchers gathered in the sand dunes of the western Gulf Coast in South Texas to record the launch of the most powerful rocket ever built, using Sennheiser mics.
The test flight of SpaceX’s Starship developed twice the thrust of the Saturn V that put NASA astronauts into space. It was captured and mixed by the group in immersive audio using Sennheiser’s AMBEO VR ambisonic microphone.
Jason Achilles Mezilis, a Los Angeles-based rock musician, producer and audio engineer, said: “These rockets are so loud that they’re tearing the air to shreds, so what we’re trying to capture with these launches is where sound ends.”
Mezilis and his fellow Birdwatchers – a group that includes Benny Burtt, a sound editor at Skywalker Sound, Justin Foley, system engineer at NASA’s Jet Propulsion Laboratory (JPL), and Andrew Keating, audio engineer with Cosmic Perspective, have been capturing launch audio and 360-degree video for several years.
For this mission, the group positioned a Sennheiser MKH 418-S M-S stereo shotgun microphone and a pair of MKH 8070 long shotgun mics about half a mile south of the launch pad and placed the AMBEO VR mic a mile to the north. The microphones were recorded to Zoom F6 and F3 recorders at 192 kHz, 32 bit, making the most of the machines’ floating-point capabilities to handle the massive dynamic range.
The recording machines and mics are set prior to launch, and because blast-off may be delayed, they must be able to record for 48 hours.
Shure strikes high note at 67th GRAMMY Awards in LA
Shure wireless systems powered the 67th GRAMMY Awards at the Crypto.com Arena, in Los Angeles on February 2. The system included 46 channels of Shure Axient Digital microphones, 24 channels of PSM 1000 in-ear monitoring systems with 150 receiver packs, and a channel of Axient Digital PSM Digital InEar Monitor System used for host Trevor Noah’s IFB (interruptible foldback).
Days before the GRAMMYs, the 2025 MusiCares Persons of The Year was awarded to Grateful Dead, with performances from Dead & Company, My Morning Jacket, Bruce Hornsby, Dwight Yoakam, Zac Brown, Marcus King, Maggie Rose, Billy Strings, The War on Drugs, Norah Jones, Maren Morris, and Noah Kahan. Every performance, including a drum-off between Mick Fleetwood and Stewart Copeland, was captured with Shure Nexadyne mics.
The show began with Randy Newman’s “I Love LA,” performed by Dawes, joined by Brittany Howard, St. Vincent, Sheryl Crow, John Legend, and Brad Paisley. Taylor Goldsmith, lead vocalist of Dawes, sang into a Shure SM58 microphone capsule on an Axient Digital (AD2) transmitter.
Brittany Howard, Best Alternative Music nominee, used a Shure BETA 87A capsule on an AD2 transmitter. Brad Paisley ripped into his Telecaster while singing into a Shure BETA 58A capsule on an AD2 transmitter. During a tribute to Quincy Jones, Stevie Wonder performed with an SM58 on an AD2 transmitter. Wonder was accompanied by Herbie Hancock who relied on an SM58 / AD2, along with Shure SE846 Sound Isolating Earphones.
London’s Royal Ballet & Opera counts on Lightware solutions
London’s prestigious Royal Ballet and Opera (RBO), formerly the Royal Opera House, has had a major technical upgrade project including the integration of Lightware video signal management solutions. The upgrade encompasses all video, audio and broadcast infrastructure throughout the 2000-person capacity venue, with Lightware’s system including point-to-point signal extension for the on-stage projectors.
The integration of Lightware signal management solutions is part of a five-year upgrade project across sound, video and broadcast. The RBO is constantly changing projector specs to reflect the requirements for each show. Integral to the improvement was Lightware’s MX2-16×16-HDMI20 matrix, which supports various video formats, multiple resolutions and is easily controlled via ethernet.
There is a main semi-permanent FOH projector positioned on the dress circle front where a Panasonic RQ25k is rigged in a noise-cancelling baffle box. The team uses Disguise media servers to output a 4k signal to this unit.
KV2 powers Hope Mill Theatre’s production of Nine musical
KV2 provided the audio for Salford’s Hope Mill Theatre when it put on a production of Nine, a Tony-award winning musical centred around fictitious film director Guido Contini. The story is set in Venice, Italy, and follows Contini’s struggles with writer’s block, marriage breakdown and a midlife crisis. The show was also conceived to celebrate the theatre’s ninth birthday.
The production took place at The Lowry’s Lyric Theatre on February 1 and 2. The system consisted of left-right hangs of VHD2.0 with VHD1.0 downfills. EX1.8 subwoofers were flown from the advance truss with the VHD systems to provide lowfrequency reinforcement to upper levels.
Two left-right proscenium-mounted EX15 loudspeakers, along with four EX6 front fills, were used to cover the front of the auditorium stalls.
Additionally, two VHD2.18 subwoofers were used to deliver low frequencies to the lower auditorium levels. Onstage, eight ESM26 wedge monitors were used for foldback.
RGB Spectrum enhances safety for Orange County Sheriff’s Department
RGB Spectrum, a leader in mission-critical video solutions for real-time decision support, has announced that the Orange County Sheriff’s Department, in California, has transformed its Real Time Operations Center (RTOC) with the company’s XtendPoint KVM-over-IP technology, advancing public safety operations through enhanced video processing, information sharing, and real-time collaboration.
The Orange County RTOC was designed to allow law enforcement and emergency response teams to quickly and effectively manage critical incidents.
KG Movie and d&b power
Cherry Blossom Festival’s main stage for 100,000 fans in India
A d&b audiotechnik KSL line array loudspeaker system was the centrepiece of the audio set-up designed by events specialist KG Movie for the Cherry Blossom Festival 2024, in India. Held at the RBDSA Sports Complex, Kurkalang Stadium, in the city of Shillong, the celebration of art and culture attracted 100,000 visitors across two days. A highlight of the festival was a picturesque Japanese village nestled amidst scenes of cherry blossoms.
Europalco deploys 48 projectors and suspends 411 motors at MEO Arena
Europalco, the largest provider of solutions for events and shows in Southern Europe, organised a spectacular audiovisual set-up for the Best of Belron 2024 competition, held for 1,700 attendees at Lisbon’s MEO Arena. Europalco suspended 411 motors, spanning over 3km with 1,795 pieces of truss, hung 100 tons of equipment from the ceiling and illuminated the arena with 1,100 light fixtures. The setup featured 48 high-resolution video projectors and 19 screens.
The major event for Belron, a leader in vehicle glass repair and replacement, accommodated competitors from over 30 countries. Europalco’s technical team deployed Christie Spyder X80 and X20 video processors to manage video sources. The team also used 8 x Christie Boxers 4K30, 12 x Christie HD20K, and 12 x 16K projectors across multiple event spaces.
PaintScaping and Christie project map “Jurassic
Adventure” at Dallas
Zoo
PaintScaping, a 3D projection mapping company, chose Christie 3DLP 30,000 lumen 4K resolution projectors to projection map the world premiere of “Dino Lumina: A Jurassic Adventure”, at the Dallas Zoo, the oldest and largest zoo in Texas. The exhibition, which ran from November 22 to January 4, attracted 65,000 spectators. Scrim technology is a woven, opaque screen that becomes translucent when light bleeds through it. It’s invisible to the audience, and through the use of rear projection, creates the illusion of life-like dinosaurs, from herbivores to pterodactyls, raptors, and more. Projection mapping also lights up trees, making them grow before the audience’s eyes.
Eye-popping installations
L-Acoustics powers Il Divo’s classical crossover tour
L-Acoustics has deployed the L Series across Il Divo’s ongoing UK and European tour. The multinational classical crossover quartet, known for their powerful vocals spanning multiple genres from classical to pop, relied on an L Series system as the tour moved from theatres, to concert halls and major arenas. The core set-up featured main hangs of up to three L2 and one L2D enclosures per side, complemented by 12 KS28 subwoofers, eight X8, and four X12 fill speakers.
Breaking down barriers with open standards
Rob Moodey, strategic partnerships manager at Matrox Video, looks at how open standards are shaping the future of interoperability in AV
As the AV industry continues to advance, the need for seamless integration across diverse devices and platforms has never been greater. In pro AV environments, control rooms, and live event productions, the ability to efficiently and flexibly connect multiple systems is essential. However, the increasing sophistication of AV systems has also exposed the limitations of proprietary solutions, which often result in compatibility issues, vendor lock-in, and restricted scalability.
This is where open standards play a crucial role. Designed to facilitate communication across devices from different manufacturers, open standards foster multi-vendor interoperability and future-proof scalability. Technologies like IPMX and ST 2110 are leading this shift, providing a common framework for transporting video, audio, and control data over standard IP networks. By eliminating compatibility barriers, these standards allow organisations to build flexible, scalable AV infrastructures that can adapt to evolving needs.
As the industry moves toward a more interconnected ecosystem, embracing open standards is no longer just an option – it’s a strategic imperative.
COMMON LANGUAGE
Historically, proprietary solutions have dominated the AV landscape, delivering optimised performance within their own ecosystems but struggling with cross-platform compatibility. This has led to complex integration processes, higher costs, and limited flexibility. Fortunately, open standards address these challenges by providing a common language that enables seamless communication between devices, regardless of the manufacturer.
A key advantage of open standards is their ability to foster
a more collaborative and efficient workspace. This benefits not only in-room teams delivering presentations but also, remote participants – essential in today’s hybrid environment. Additionally, open standards help avoid vendor lock-in, offering the flexibility to source components from different manufacturers and adapt to evolving requirements. Leading this open standards revolution are IPMX and ST 2110. IPMX, specifically designed for pro AV environments, supports high-quality AV-over-IP networks, enabling dynamic routing, flexible deployments, and scalable infrastructures. Meanwhile, ST 2110, widely adopted in broadcast environments, facilitates the transmission of compressed and uncompressed video, audio, and metadata over IP. JPEG-XS is also compatible with the ST 2110 standard. Specifically, ST 2110-22 allows compressed video to be transmitted instead of uncompressed video, while all other data streams remain unchanged – the only difference is the video real-time transport protocol (RTP) payload. This method significantly reduces bandwidth usage while preserving all the benefits of switching from (serial digital interface) SDI to IP. Together, these standards create a robust, future-proof framework for building interoperable AV systems that integrate smoothly with both IT and broadcast infrastructures.
One real-world example of open standards in action comes from Fuse Technical Group, a leading AV integrator. To meet the demands of a large-scale live production, the company transitioned to an ST 2110-based workflow, moving away from traditional SDI systems. The goal was to deliver an immersive, high-resolution experience while managing multiple 4K video outputs over IP with low latency and seamless control. Traditionally relying on SDI workflows, the
team faced a learning curve in implementing ST 2110. However, the benefits quickly became apparent. The standard’s flexibility allowed Fuse to build a scalable system, efficiently routing and distributing high-quality video across an IP-based infrastructure. As a result, the team achieved greater interoperability between devices, reduced dependence on proprietary solutions, and unlocked new possibilities for content delivery. Most importantly, the technology helped create what was described as “the audiovisual experience of a lifetime”.
CUSTOMISED INTEGRATION
One of the biggest challenges for system integrators in today’s interconnected world is connecting diverse AV devices while accommodating unique client requirements. Open standards, powered by RESTful APIs, provide a scalable solution, enabling integrators to build tailored workflows that enhance both functionality and user experience. By leveraging RESTful APIs, open standards like IPMX and ST 2110 simplify integration by establishing a standardised method for device communication over IP networks. This streamlines connectivity across various systems and platforms – from video walls and control rooms to hybrid workspaces and live event productions. Standardising communication protocols reduces complexity, allowing integrators to design customised solutions without compatibility concerns.
Beyond multi-vendor interoperability, this approach offers greater flexibility in system design. Integrators can customise user interfaces, automate workflows, and integrate third-party applications. Additionally, by adopting open standards and RESTful APIs, organisations gain enhanced control and monitoring capabilities – enabling realtime adjustments, remote management, and cloud-based control. Ultimately, open standards are not just eliminating compatibility barriers. They are empowering integrators to build smarter, more adaptive AV systems that elevate the user experience and future-proof installations.
As digital transformation accelerates and hybrid work becomes the norm, organisations face the human challenges of technological change. Change management has become a critical factor in the successful adoption of new AV systems, particularly as IT teams adapt to new workflows, platforms, and interfaces. Open standards play a crucial role in easing this transition by reducing complexity, enhancing usability, and supporting intuitive system design.
One of the biggest stressors in change management is the disruption caused by complex, unfamiliar technology. Proprietary systems often demand specialised training, creating a steep learning curve for users. Open standards alleviate this by providing a consistent framework for communication and control, ensuring a familiar and intuitive user experience across devices. This reduces staff anxiety and resistance to change, enabling smoother transitions and higher adoption rates.
Additionally, open standards promote user-centric system design. The modular architecture of ST 2110 allows
organisations to upgrade or expand systems, minimising disruption and easing change management. Meanwhile, IPMX’s compatibility with RESTful APIs enables the creation of customised user interfaces, allowing organisations to tailor experiences to specific needs – further boosting user adoption and satisfaction.
For IT teams, open standards simplify system management, reducing complexity and eliminating the need for specialised training. Unlike proprietary systems, open standards support centralised management and cloudbased control, enabling remote monitoring, updates, and troubleshooting. This reduces on-site maintenance and operational overheads, allowing IT teams to focus on strategic initiatives rather than day-to-day maintenance.
EMPOWERING ORGANISATIONS
By streamlining complexity, enhancing usability, and supporting flexible design, open standards empower organisations to navigate change. They provide the adaptability needed to support evolving workflows, ensuring a seamless transition to new technologies.
IPMX and ST 2110 are at the forefront of this transformation, driving innovation and expanding possibilities across pro AV environments, from hybrid workspaces to broadcast and live events. By providing a common framework for communication, these standards enable fully interoperable AV systems that support dynamic workflows and scalable infrastructures.
Fuse Technical Group’s successful adoption of open standards underscored the critical role in future-proofing AV infrastructure. By embracing ST 2110, the company created a flexible, high-performance system that could adapt to evolving production needs.
As more organisations embrace open standards, the industry moves closer to seamless interoperability and truly collaborative ecosystems.
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The future of control rooms with AV and IP technologies
Steve Franklin, executive director at Cinos, discusses the widespread adoption of IT control rooms and provides insight into how IP technology is shaping the industry
Control rooms, once associated with sectors such as the emergency services, transportation and utilities, have now permeated a wide array of industries. As businesses increasingly operate across dispersed locations, IT control rooms have become critical for managing cyber threats posed by remote workforces.
Organisations responsible for smart cities represent one emerging sector with significant control room usage. Control rooms serve as the nerve centre for monitoring, managing, and coordinating systems to improve city operations, from traffic and public transport management to environmental monitoring and energy management. In addition, we are seeing control rooms evolving to facilitate cross-functional collaboration as businesses adapt to a growing reliance on digital infrastructure. Increasingly, they serve as integrated hubs where multiple teams work together. For example, a gas distribution control room might include teams responsible for many different aspects of operations.
DATA VISUALISATION
AV technology has always played a key role in control rooms, but in recent years, these devices have evolved into IT-integrated appliances designed to enhance data visualisation. For example, VuWall’s Application Server facilitates the streaming, sharing, and control of websites, dashboards, and applications across networks.
Whilst keyboard, video, and mouse (KVM) over IP control has long been a staple in control rooms, its use is growing. There is a growing trend to relocate key systems, and access points out of the control room and into a secure, centralised location where they can be closely monitored via video surveillance. Centralising these systems and utilising KVM
technology for operator control not only strengthens security, but also improves the working environment.
The integration of IP technology in control rooms is a rapidly evolving trend. These systems enable the seamless transmission of diverse data feeds, such as social media, real-time video, CCTV, and body-worn cameras, to video walls and spot monitors. Another advantage of IP-based technology is its superior interoperability.
AI is becoming more prominent in backend monitoring systems, such as those used to detect crime or system faults and we’re increasingly seeing the integration of AV technology with these AI-driven monitoring systems. Take access control and security breaches – AI might be used in monitoring platforms to detect potential intrusions, such as a secure door being forced open. While this process is independent of AV, the integration with AV systems becomes vital once an alert is raised. This integration allows CCTV footage to be automatically displayed on video walls.
As AI continues to evolve, we may see deeper integration between monitoring platforms and AV technology. For instance, in the event of a major incident, separate control centres for police, fire, and ambulance services could be coordinated more effectively. If necessary, the AI could integrate with AV systems to initiate an immediate conference call, bringing all control rooms together to assess and respond to the situation.
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Returning to in-store retail
Adam Dover, trade & segment marketing manager, Sony Professional Displays and Solutions, on new opportunities for in-store retailers in 2025
The retail industry is at a crossroads, facing challenges and opportunities as the year begins. With the rising cost of living burdening consumers and the growing dominance of online shopping, retailers must rethink their strategies to meet evolving customer needs.
Sony recognises the importance of innovation and adaptability in navigating this complex landscape. To gain insight into retailers' priorities, we conducted a Europeanwide survey of over 1,000 respondents, including retail decision-makers and consumer shoppers, who were asked to share their shopping preferences, priorities, and the macro-economic factors impacting them.
The survey revealed that consumers are slowly starting to fall out of love with online shopping. While online stores still experience high usage, especially due to the cost-of-living crisis, a significant 37 percent expressed a preference for in-store shopping over online browsing.
SIGNIFICANT OPPORTUNITY
This shift in consumer sentiment presents an opportunity for retailers to maximise efforts to attract customers to physical stores in 2025. By equipping their spaces with engaging displays and interactive experiences, retailers can entice shoppers to visit bricks-and-mortar locations. Eye-catching signage, banners and digital screens are able to highlight special offers prominently.
Today's consumers demand that in-store shopping reflects the seamless experience of online shopping, while still offering the perks of the in-person experience. But a staggering 66 percent of all retailers surveyed (61 percent in the UK) acknowledged they lacked the necessary technology to mirror the ease of online shopping.
Bricks-and-mortar stores face competition from everevolving technological advancements in online shopping. To avoid falling behind, retailers must explore ways to capitalise on the positive sentiment shift towards in-store shopping. Concerns such as the lack of accurate customer journey mapping and finding the right in-store tech to improve customer service were raised by 15 percent of European retailers (10 percent in the UK) and 19 percent (14 percent in the UK), respectively. This suggests that some retailers are starting to align with consumer demand, but the question remains whether they are reacting quickly enough.
While online shopping offers convenience, issues such as not being able to try on clothes and the inconvenience of returns negatively impact the experience. Bricks-and-mortar retailers can capitalise on this by clearly displaying discounts.
Surprisingly, sustainability ranks low on retailers' priorities, with only 1 percent of respondents overall (similar in the UK) intending to invest in sustainable technologies. This is surprising considering the growing concern for environmental issues among the "climate change generation". Bricks-and-mortar retailers have a chance to position themselves as a more sustainable option.
As 2025 begins, retailers must ensure they attract and retain customers. By leveraging technology and highlighting the best offers, they can position themselves for success.
To download the full report, click here.
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Go Your Own Way: The importance of choice in system design
Jim Kidwell, principal product marketing manager at Audinate, on why choice is so important, even if you have preferences
Imagine a restaurant with only one appetiser, entree, and dessert to choose from. While this approach may appeal to some as avant-garde, the restaurant’s longevity is questionable. That’s because most people crave variety and new experiences. The idiom “variety is the spice of life” likely doesn’t come up often in conversations about AV equipment, but it certainly could. A handful of large companies dominate the AV industry, but there are hundreds, if not thousands, of small firms making great products that stay in business because of customer preferences.
PREFERENCE POWER
In almost every aspect of AV design, one size does not fit all. Even when discussing Ethernet cable, you can get drawn into spirited conversations about the pros and cons of shielded vs unshielded. There’s not one DSP or one amplifier that’s the best choice for every installation. Part of it simply comes down to personal preference. Also, change is hard, and installer memories are long. If someone has a bad experience with a product line or device one time, they may write off the entire company as unreliable. The AV industry’s deadlines and razor-thin profit margins do not lend themselves to experimenting with new hardware and software much of the time, either. Thus, many people stick with the products they know from brands they trust, although sometimes for far too long as technology continually evolves.
The beauty of preference is that it allows AV designers and integrators to create best-of-breed systems as they see it for their customers. It might include their preferred microphone from Company A, a DSP and amplifier from Company B, and loudspeakers from Company C. Another integrator may design their best-of-breed system using products from
Companies D, E, and F. Best-of-breed is a subjective term that often comes down to a mixture of measurable characteristics coupled with intangibles like ease-of-use. An experienced user may find one vendor’s software easy to use, while the perceived complexity may mystify a layperson. As long as the end user’s goals are met, how you get there is often left to the integrator’s preferences.
Cloud-based systems open up a new pantheon of AV design and management opportunities. While once dominated by hardware, AV is quickly evolving into a mixture of hardware and software, much of which is becoming cloudbased, providing integrators more opportunities to monitor AV systems remotely. Broadcasters, in particular, are investing in cloud-based software and production. Cloudbased broadcast production is gaining popularity since it offers several advantages over traditional production workflows.
Variety keeps life interesting and fresh, from the foods we eat to the unique intricacies of each AV installation. Many AV integrators have strong preferences for both products and brands, which likely won’t change soon. However, much like the migration from analog cables to Ethernet transmission, change in AV is inevitable. Being open to trying new products and new (possibly cloud-based) technologies will not only serve integrators well as markets and client needs evolve but also provide opportunities for growth and learning.
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Smart meetings need smarter meeting devices
Simon Edwards, general manager – marketing, PFU (EMEA), looks at some of the challenges and solutions for hybrid working
Hybrid working is here to stay and brings so many positives to employees. It is crucial, however, to have the best tools to enable productivity and maintain high standards, even though people may not be in the same space as each other. But organisations need to support staff wellbeing and productivity by being aware of new situational dynamics that could lead to hybrid working being perceived as a burdensome privilege that adversely affects productivity. Hybrid meetings often comprise a mix of in-person and remote attendees, and it’s the job of meeting chairs and leaders to make the participants feel included. Smart meeting tech makes inclusion easier though ‘setting the scene’ which helps encourage engagement.
MEETING FATIGUE
Having a camera on your face, and your face on a screen that is only around 50cm from someone else’s watchful eyes is not how we naturally look at each other. Who knows what subconscious or peripheral information, that normally keeps us engaged, gets missed? One thing we do know is there is such a thing as virtual meeting fatigue and it is more likely to be a result of mental underload and boredom than overload. Research has discovered that highly engaged employees are able to stay active during virtual meetings, whereas workers with low engagement more often find virtual meetings to be very tiring. This is especially true when cameras are turned off, as participants may then start doing other tasks at the same time as listening. Once multitasking starts, engagement inevitably falls away, as doing more than one task requiring cognitive attention is mentally taxing. While making meetings more engaging is certainly partly the responsibility of the organiser (in terms of
relevant content, reason and in-meeting management), organisations can also take steps to help by setting the scene in terms of supporting effective meetings with the right infrastructure.
Virtual meeting fatigue should not be allowed to stop meetings being productive, and there are a number of things that can be done to bring in-person energy to meetings even when the participants are a mix of those physically present and remote:
• Keep cameras on! Try to build a culture where virtual participants in hybrid meetings feel comfortable about keeping their cameras on. This should encourage participants to listen closely and share visual and virtual responses during meetings.
• Invest in the tech! Smart meeting devices ensure that all meeting attendees feel as much part of the event as everyone else, even if remote. This means that they pick up everyone’s voice clearly wherever their location and that everyone on the screen is visible.
• Change it up! Remember the excited buzz when the teacher said the next lesson would be taken outside? With the right smart meeting devices, a hybrid environment meeting can be conducted from the factory floor or outdoor space (weather permitting), for example. Hybrid is exactly that: it doesn’t just need to apply to in-office and remote workers.
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IMMERSIVE AND BEYOND: THE EVOLUTION OF VISITOR ATTRACTION SOUND DESIGN
Sound design for visitor attractions has developed significantly in recent years and, contrary to some expectations, it’s not just a story about immersive audio, writes David Davies
The revolution that has taken place in audio for cinema, television and live performance during the last decade is undeniable. But it’s important to remember that sound technology advancements have also permeated many other spaces, from houses of worship to corporate spaces – and, of course, visitor attractions (hereafter referred to as VAs).
Like those other sectors, discussion of VAs, including museums and theme parks, has – perhaps inevitably – been dominated by immersive audio technology especially in the last few years (Sphere Immersive Sound, powered by HOLOPLOT at the Las Vegas Sphere – a visitor attraction as much as a concert venue – is possibly the best example of this). However, there have also been plenty of other innovations in individual system design, as well as a marked evolution of thinking about how sound integrates with ideas regarding content and the overall AV experience.
LATEST DEVELOPMENTS
In this article we’ll get an update on the general willingness of VAs to invest in new audio technology at the moment; the latest developments surrounding immersive audio, including the kinds of attractions where adoption has been the strongest; and how audio is preparing to meet the requirements of the next generation of visual experiences using augmented reality and greater personalisation.
A cursory glance at some of the latest data about VA attendance suggests that attendance has come back U2:UVAchtungBaby
Photo Credit: Stufish
pretty strongly since the pandemic – albeit still down considerably from pre-Covid levels. For example, VisitEngland published its 2023 Annual Survey of Visits to Visitor Attractions in July 2024, which reported that visits in England were were up 11 percent in 2023 compared to 2022. However, numbers were still down by 28 percent on 2019 –a partial reflection, no doubt, of the ongoing and profound cost-of-living crisis.
“These statistics give us a window into the challenges many of England’s attractions are still facing, but it’s encouraging to see that the number of visits are slowly climbing,” remarked Duncan Wilson, chief executive of Historic England. “We know that visiting heritage attractions can do so much for our mental health and wellbeing, so we want to see visitor numbers continue to grow. Everyone deserves to access, and learn from, the places and spaces which helped to shape who we are.”
With technology universally regarded as an important tool in encouraging multi-generational audiences to attend VAs, logic suggests there will also have been a renewed intention to invest in new AV. In general, this appears so, although it seems that – even with all the innovation that has taken place of late – audio can still sometimes suffer at the expense of fresh expenditure on lighting and video.
LOWER PRIORITY
Andy Hook, director of technology strategy at d&b group, comments: “Audio almost always seems a lower priority to video and lighting, and the first thing to get cut when budgets are squeezed. Possibly that is because it’s ‘easy’ for stakeholders to see the impact of scaling back visual elements, particularly now displays are seen as part of the fabric of building projects. But spatial audio is starting to change that as it can add so much value to an experience.”
To this end, d&b recently opened the Immersive
Technology Experience Centre (ITEC) at the Science Museum in London. Designed to attract key stakeholders involved in the realisation and delivery of global experiential projects from all event production sectors, ITEC incorporates five bespoke studio environments to “enable, inspire and shape the future of audience entertainment, while adding depth to its education programme, technology demonstrations and client presentations”.
Hook adds: “We believe that stakeholders need to see and hear immersive AVLM technologies to fully understand them, and to maximise their value and role in the delivery of immersive experiences. We now usually find that, once stakeholders have heard our d&b Soundscape system, they understand the value of live spatial audio and it’s easier for audio to be seen as a valuable investment.”
COMPELLING CASE
There is agreement elsewhere that, once experienced and understood, VAs often face a compelling case for more investment in impactful audio. Oliver Thomas, commercial director at PMC, says: “I speak from a heavily biased audio perspective, so of course my view is that a greater priority could and should be placed on audio! [However] I think what is clear to see to all is that –where audio has been equally prioritised – the attraction, its effect and, let’s say, its immersive nature, is pulled off more convincingly.”
It might also be argued that VAs have more factors to consider than some venues, meaning decisions around expenditure are more complex, especially in a competitive market where audience preferences change swiftly and unpredictably.
Brandon Heinz, product manager of RenkusHeinz, says of AV investment priorities: “It ultimately depends on the project and what kind of experience the venue owner is trying to create. There are many examples where the audio is just as important as the video and lighting – for example, a theme park where the audio, scenery and lighting all come together to create the experience for the visitor – but there are also projects where audio is secondary to the visual aspects like, for instance, an informative audio track, or background music quietly playing in an art gallery. The audio is still important, but it plays a supporting role, so there are different considerations for the sound design in these cases.”
In terms of the most significant area of development for VA audio, it will come as no surprise to discover that technologies we can bracket under the next generation audio banner – ie, various kinds of immersive, surround and spatial sound – have been the most salient. In particular, many attractions have recognised that audio can now be part of telling stories in a different way – one that is likely to connect more deeply across generations of visitors,
not least those who are digital natives.
Immersive spatial audio, believes Andy Hook, is in the process of “reshaping how attractions deliver narratives, making experiences more memorable, engaging and lifelike". Spatial audio systems allow sound to appear from all around the audience, he says, more accurately representing real life and allowing audiences to be transcended to new worlds.
"By making sounds accurately come from where your eyes see them, audio imaging is improved, and your brain can make more sense of the experience –creating a deeper connection to it," he continues.
"Adding virtual acoustics can also help enhance how audiences can be taken to new locations – beyond what is possible with traditional scenery and visuals".
MAGICAL DIMENSION
As to specific recent developments, d&b Soundscape is the company’s live spatial audio system allowing for pin-point accuracy of audio object placement in 360 degrees, as well as acoustic emulation of spaces.
A d&b immersive business unit has been established to develop the next generation of immersive technologies and workflows, whilst notable recent installations include Lilidorei at the Alnwick Garden in Northumberland, UK, where Andy Hook says d&b Soundscape added "a magical dimension to the theme park experience", with its imaginary inhabitants brought to life by the spatial sound capabilities. "This expanded the experience
beyond what could be achieved by visuals and scenery alone – igniting all the senses of visitors and transplanting them to a more believable world," he says.
For PMC, Thomas agrees immersive audio has been a dominant trend: “It has definitely been the adoption of immersive audio formats, with multiple channels surrounding the visitor. The latest immersive formats also make it faster to produce high quality audio content for these attractions.”
A recent VA highlight for PMC was the exhibition dedicated to conceptual artist and painter Michael Craig-Martin at the Royal Academy of Arts. PMC ci30 speakers were used as the height channels in the room that featured an immersive audio and light installation, which brought specific demands, according to Thomas: “The audio needed to be subtly hidden within the walls so as not to disturb the visuals. For me it brought his work to life in a new way. From an audio technical perspective, the speakers were our ci series, chosen so that they could be hidden in the walls while not compromising on the audio quality; the sound fills the entire space so confidently, using relatively small, and few, speakers.”
Heinz notes that immersive audio is only becoming “more important and widespread” for spaces like theme parks or 3D installations with recent advancements in active acoustics combined with immersive audio. “Under-the-hood technologies like digital beamforming can envelop an audience
area in consistent, targeted sound, guaranteeing every audience member has the same audio experience no matter where they’re located, and even spaces with conventional audio design often benefit from features like compact form factor, custom colour options, or weatherproofing to help speakers truly disappear into the space,” he adds.
Recent notable installations for Renkus-Heinz include the Minnesota Zoo treetop trail – where the UBX Series of passive column loudspeakers built around the new Passive UniBeam Technology –whilst tech-wise Heinz draws attention to the recently launched OmniBeam algorithm, designed to be a useful tool for sound designers: “Not only will OmniBeam simplify simulation during planning phases, it should also enable sound designers to target unique areas with minimal spill into adjacent areas with our beam-steered loudspeakers.”
Interestingly, some vendors have found that products originally geared towards other markets have become increasingly relevant to visitor attractions. Spatial and immersive audio specialist TiMax, perhaps best-known historically for its presence in the theatre market, is a case in point.
“Our history is based in the performing arts, but we’ve grown more into the experiential market –including visitor attractions – in the last decade,”
confirms commercial director Dave Haydon. And although the markets inevitably have contrasting points of emphasis, “the thing that keeps coming up in discussions with consultants and integrators is a desire to think outside the box when it comes to sound. A lot of creative people are thinking about how they can use sound in different, more elaborate ways, and that includes [VAs]”.
For TiMax – which became part of Focusrite alongside sister company OutBoard in late 2023 –this increasing universality of requirements had translated to “making the user experience a little more intuitive, so that it is possible to get to first base quicker and more easily", notes Haydon.
EXPERIENTIAL INSTALLATIONS
Supporting a smoother user experience across a variety of environments, including experiential installations, has also been a major focus for Sennheiser Group company Merging Technologies. Project & product manager Maurice Engler spoke to us after ISE, where Merging launched the latest (version 11) iteration of the Ovation professional playout system, which offers a complex UI/UX overhaul, a revamped mixer with fully customisable configurations and optimised Merging VS3 plugins.
“Our core reporting has always been in mastering studios, audio production and post-production, but since becoming part of the Sennheiser Group [in 2022] we have benefited from sales channels [with increased exposure to] theme parks and other visitor attractions,” says Engler, who goes on to indicate
Photo Credit: Corey Gaffer Photography
some of the reasons it has resonated with a marketplace where there can be many different approaches to audio: “It’s a playout system, a show synchroniser, so basically it contains audio in terms of media, but then you build up different cues, and this audio can be mono, all kinds of formats up to immersive multi-track and so on – and this is how it manages its media as a playout system. But then every cue can link to all kinds of events to be triggered or to trigger something else by all kinds of protocols – so there is a lot of versatility.”
While multi-channel immersive systems have become more commonplace, it’s important to note there are still plenty of instances where stereo makes more sense – for a variety of different reasons.
“There are definitely still many applications where great stereo audio remains preferable,” says Hook. “That could be down to coverage, audience location/ size, the physical constraints of the space, or restricted speaker locations. Ultimately, it’s about using the right tool for the job, and spatial audio is an incredible new tool to support the right storytelling or experience creation.”
Thomas concurs: “I’m sure there are stereo configurations that will work better, depending on the type of installation, for getting the right audio presentation across to the visitor than multiple channels. It also comes down to the content, the way it is produced and the sound design that ultimately carries as much responsibility in the end result, rather than the complexity of the system that reproduces the sound.”
As much as the immersive audio experience may help drive individual attractions, there’s no doubt that they are often also a complement to intensely visual elements. With the rise of augmented reality and other technologies that support more personalised experiences in public spaces, that correlation will only become more acute. And so, logically enough, will the need for deeper integration between different parts of the AV infrastructure.
AUGMENTED REVOLUTION
Hook offers a tantalising insight into what’s coming down the track. “The augmented reality revolution is coming!” he declares. “Over the coming years we will see waves of new devices which enable personal, augmented experiences. The current form factor of devices doesn’t necessarily suit mass audience adoption in live experiences, but we still see large proportions of audiences holding their phones up during experiences to capture or share them.
"This will rapidly evolve as devices become more ubiquitous and organisations should consider the potential impact, and opportunity, for experiences. These technologies rely on real-time gaming engines and object-based workflows, so using those to bridge between digital canvases in the built environment (LED walls, audio reinforcement, etc) and content workflows will be crucial in building successful, integrated experiences where the technologies complement, and even enhance each other.
“In the same way the success of VR is to not just show high-res imagery, but to bring you into that imagery, we have to be able to do the same with audio. The audio must follow user movements and adjust accordingly, and it must be reproduced ever more accurately and convincingly than ever before, to maintain the illusion."
Adds Heinz: “With these types of visual technologies, audio will still be incredibly important, but not from the traditional ‘loudspeaker/processor/ amplifier-centric’ style that would be required for in-person style events. With AR and VR, the ability to accurately ‘aurilise’ spaces with correct acoustic modelling would allow users to enter spaces virtually and hear realistic soundscapes, and with creative room modelling and immersive audio-video content, experience creators could potentially provide experiences not possible in the real world.”
So as much as the last decade has been transformational for audio in visitor attractions, it’s now possible to see another brave new world looming into view.
MORE CONTENT OFF-PAGE: Scan the QR code or click here to access a longer version of this article.
Immersive audio tech from Sennheiser
TECH FEVER AT THE FIRA!
Another year, another ISE, and as ever the show surpassed its previous iteration. Installation was there to soak up the atmosphere and the goodwill, and to meet dozens of vendors on their booths in what was by far the most positive ISE since Covid
Integrated Systems Europe (ISE) 2025 – the 21st iteration – again surpassed its previous edition, breaking a number of records. The exhibition showcased its previous highest number of exhibitors with 1,605, and confirmed the largest show floor space with 92,000sqm. An impressive 85,351 unique verified attendees visited from 168 countries, a 15.5 percent increase on 2024.
The show began strongly on the opening day with 49,981 attendees, reflecting a 16.1 percent rise compared to ISE 2024’s first day. Momentum continued on Wednesday, with 59,038 visitors – a 14.4 percent growth from the previous year. Thursday set a new milestone in the event’s history, attracting 49,716 attendees, solidifying ISE 2025 as the most vibrant and well-attended edition to date. The total number of registrations reached 110,540 with 185,700 visits across the four days.
“ISE 2025 has surpassed all expectations, setting new milestones in both attendance and innovation,” stated Mike Blackman, managing director of Integrated Systems Events. “The energy and engagement from our attendees and exhibitors have been truly remarkable. From the dynamic show floor and impactful exhibitor showcases to a content-rich programme, this year’s edition has delivered an unmatched experience. We are excited to build on this success and look forward to welcoming everyone back for another inspiring edition in 2026.”
SHOW HIGHLIGHTS
Amongst the highlights, the new Hall 8.1 showcased ISE’s dynamic and future-focused spirit, with a mix of industry leaders and groundbreaking innovators. A highlight for 2025 was the Esports Arena, where esports and broadcasting technology took centre stage (see our report here). Equally captivating was the Robotics and Drone Arena, featuring demonstrations in these rapidly advancing fields. Finally, the Discovery Zone offered a launchpad for emerging companies to make their mark, while the AVIXA TV Studio added an exciting, interactive dimension with live broadcasts and expert interviews, keeping the momentum high throughout the event.
The content programme at ISE 2025 was incredibly well-received, with the newly introduced Track sessions on industry mega trends – jointly curated by AVIXA, CEDIA, and ISE – drawing strong interest. Conference sessions achieved record-breaking attendances, highlighting the growing demand for expert insights and networking opportunities.
The show floor tours saw impressive participation, with 222 attendees joining guided explorations of innovations and emerging trends. These tours provided valuable insights, enriching the ISE experience and ensuring visitors gained a comprehensive view of the latest advancements shaping the industry.
“This week was a living example of connections restored,” commented AVIXA president & CEO David Labuskes. “This is what drives our industry forward –professionals coming together to learn from each other and experience the latest innovations.”
FUTURE ANALYSIS
Futuresource Consulting, the UK-based research company, had 16 analysts working on the ground at ISE 2025, tasked with looking at overall themes and talking points during the event, ahead of the publication of its post-show report, which is available to access in full here, with highlights in the boxout overleaf. The analysis, across 40 slides, is divided into three major themes: they are AI, the convergence of pro AV and broadcast (download Installation’s own report on this important subject here), and smart spaces.
"This report provides a snapshot of the key themes and talking points across the show for Futuresource clients and partners,” explained Chris McIntyreBrown managing director, Futuresource Consulting.
"ISE 2025 has once again delivered an exceptional showcase of innovation, networking, and industry collaboration. Congratulations to Mike Blackman, the ISE team, and AVIXA for putting on another outstanding event, which continues to grow in scope and influence."
Installation visited dozens of AV vendors over the four days of ISE 2025, and we’re happy to report that this was without a doubt the best ISE yet. Positivity is back in spades, with everyone we spoke to looking forward to a great 2025 and full of praise for ISE.
"ISE has undoubtedly become the most important event for the AV business in Europe, making it essential for every manufacturer in our industry to participate,” commented Helmut Seidl, marcom manager installed sound EMEA at Electro-Voice and Dynacord. “Each year, ISE evolves further into a record-breaking mega event. It was a phenomenal show for our brands Electro-Voice, Dynacord, Bosch, and RTS. We welcomed an unprecedented number of visitors to our booth in hall 3, surpassing all previous trade shows. If I were to rate ISE 2025, it would certainly merit a perfect 10 out of 10."
Steven Cogels, global director of business development, PlexusAV, added: “Another ISE has come to a close, and it was truly an outstanding event! The Fira de Barcelona buzzed with excitement, filled with smiles and valuable connections. The PlexusAV booth was bustling with activity throughout all four days. Each year, the show continues to surpass our expectations.”
EXCITING INNOVATIONS
James Spencer, video solutions director, Jabra, stated: “ISE remains the biggest show for Jabra in Europe. It was busier than ever for us, and the priority is always to have that dedicated time with customers and partners to listen, learn and be inspired. We saw some exciting innovations across the AV collaboration space. We also saw high levels of interest in quick and easy installations that are designed to make the most of the flexible, hybrid workplace.”
Finally, Adam Dover, senior trade marketing manager, Sony Europe, had this to say: "It was great to be at ISE and showcasing our latest innovations and partnerships to the record-breaking number of attendees. ISE is a hugely important show for us to connect with new and existing customers, and we had a lot of positive feedback from industry members… we are already looking forward to ISE 2026!”
Please click here to access our comprehensive roundup of manufacturers we visited at ISE 2025, with some of the key talking points from their booths.
FUTURESOURCE CONSULTING ISE 2025 REPORT
Report analyses three key categories of change, says Chris McIntyre-Brown, MD, Futuresource
1. AI: Less hype, more substance
"Following the overuse of AI as a marketing buzzword in previous years, ISE 2025 showed a notable shift towards real-world applications," said McIntyreBrown. "AI was less prominent in branding but more integrated into workflows, particularly in automation, content management, and AV analytics."
2. Continued convergence of pro AV & broadcast
"The blurring of lines between broadcast and pro AV has been a discussion point for some time, but this year it was more evident than ever," he said.
This is driven by:
• A generational shift, with younger professionals expecting high-production video tools in workplace environments.
• The continued rise of video as a key communication tool across corporate and education.
• More broadcast-centric exhibitors entering ISE, reflecting a growing demand for professional-grade production tools within pro AV spaces.
3. Smart spaces: A tipping point for the industry
"For years, the concept of smart spaces has been a forwardlooking discussion, but this year, it became tangible," said McIntyre-Brown. "Across the show floor, we saw clear examples of environments that adapt dynamically to usage patterns, with integrated analytics driving operational efficiencies. As tech providers move beyond product sales into service monetisation, we are witnessing the shift towards subscription models and AI-driven automation that unlock new revenue opportunities.
"As we reflect on ISE 2025, it is clear that we are in a transformative moment for the industry. AI is becoming practical, smart spaces are now a commercial reality, and video workflows are reshaping professional environments. This report provides a snapshot of the key themes and technology developments observed at the show and their implications for the future of pro AV. "
Click here for the full report.
INSTALLATION MAGAZINE WINNERS
The awards recognise standout, innovative AV products and solutions exhibited on the show floor at the Fira, in Barcelona
AV manufacturers were able to choose to enter into Best of Show at ISE 2025 awards from nine leading Future B2B publications, namely Installation, AVTechnology, Sound&Video Contractor , TVBEurope, DigitalSignage, Mix, ResidentialSystems, SystemsContractorNews andTech&Learning. Here we publish the results for Installation, including judges' comments, plus a list of all the other winners.
ABSEN CPS SERIES
The CPS Series is highly suitable for the retail sector and was on display at ISE this year in order to demonstrate how bus stations can be transformed into dynamic hubs of information and entertainment. Inspired by a ‘hive’ structure and modern mechastyle, it boasts high heat resistance and lightweight glass-reinforced plastics.
ARAKNIS NETWORKS 420 SWITCH
Switches remain a key component of many AV installations, particularly as networking continues to demand more IT technology. Being an entry-level model, the Araknis 420 will find a market among budget-conscious installers.
ATLASIED
ISOFLARE FS SERIES OF SURFACEMOUNT LOUDSPEAKERS
AtlasIED is a stalwart of the commercial audio installation market and its new IsoFlare FS Series looks set to capitalise on the market shift back to point source loudspeakers.
BLACK BOX EMERALD DESKVUE PE
With greater centralised control of multiple sites from a single control room, there is more need for simplified operation of KVM systems. The Black Box Emerald DESKVUE PE provides this through its support for multiple monitors, which can be controlled by one keyboard and one mouse. Anything that facilitates computer control is to be welcomed.
BLAZE AUDIO CI SERIES
The IP-rated Ci series by Copenhagen-based Blaze Audio, available in black and white variants, is a unique line of high-performance loudspeakers designed in Denmark for indoor and outdoor commercial applications. They are designed to blend into any space while providing exceptional sound quality for speech and background music.
The top box’s modular 90-degree cabinet – equipped with built-in mounting sliders and hidden cabling –ensures a smooth, integrated look in vertical or horizontal corners and surfaces, as well as the coupling of up to three cabinets to meet the characteristics of free-standing corners and other unique setups. For enhanced low-end performance, the Ci series’ 2in, 4in, and 5in models with optional high-impedance versions can be paired with the C8S and C12S subwoofers.
CHIEF TILED SERIES DVLED UNIVERSAL WALL MOUNTS
A new addition to the wide range of very necessary wall mounts for the increasingly video wall-centric audiovideo installation sector.
CHRISTIE SAPPHIRE 4K40-RGBH
This highly innovative product is the world's first highbrightness hybrid RGB pure laser and laser phosphor projector. Combining the two types of projector has enhanced performance significantly for the rear projection option, which is a much-desired improvement in the industry. The projector is engineered for any 2D application, all active and passive 3D formats, and any screen type.
CLEAR-COM FREESPEAK ICON
The wireless microphone market is a competitive one that has long had to deal with a crowded frequency spectrum. Like its main competitors, Clear-Com is looking for ways to offer more frequencies in restricted bandwidth and the FreeSpeak ICON belt pack is part of that, offering as it does DECT connectivity in 1.9GHz. It's also a well-designed and good-looking product.
CRESTRON DM NVX 384 ENCODER/DECODER
The new encoder/decoder includes features such as secure web-based control and management, a scaling HDMI output, video wall processing, as well as surround sound audio. Brand new for the company is the video wall, and multi-view capability. Highly innovative, it can bring six separate video sources onto a single display.
DYNACORD IX SERIES POWER AMPLIFIERS
For some time now power amplifiers have not just been designed to run loudspeaker systems, but also provide other features and functionality.
The newly launched Dynacord IX Series reflects this with a range of models that not only offer a range of power specifications and channel counts, but also on-board DSP and Dante connectivity. A major advance is the inclusion of power saving and cacheing options, along with the ability to run off Power over Ethernet where there is no mains supply.
GENELEC 3440A SMART IP POE SUBWOOFER
Genelec's continuing expansion of its Smart IP range of loudspeaker monitors, the 3440A is an active subwoofer that not only offers Dante and AES67
capability but is part of the growing trend for powering loudspeakers using Power over Ethernet.
GRASS VALLEY EVENT PRODUCER X
High-quality combined production solutions for lower/ middle tier applications are very much in-demand in 2025 ,with 'broadcast-grade' performance increasingly expected. Factor in the renowned Grass Valley brand and AMPP platform, and this really looks like being a successful product.
GREEN HIPPO HIPPOTIZER MX SERIES
Keeping hardware going, the Green Hippo Hyco MX Series of media servers supports both SMPTE ST 2110 and IPMX, making it well suited to be part of modern AV set-ups.
JABRA PANACAST 40 VBS
More companies have now returned to office working since the pandemic. They are now often based in smaller premise, but still with the need for remote or hybrid video conferencing.
The Jabra PanaCast 40 VBS is aimed at this expanding market and provides a range of features for Teams and Zoom meetings in small spaces. An additional attraction is that it is android-based and so can run from a smartphone instead of a computer.
Another offering for the small meeting room market, the Kramer Ashton Bentley TX2DX2 meeting room system is targeting users who do not want full AV set-ups. It comprises two boxes with minimal cabling, with both HDMI and USB-C connectivity, with options for remote monitoring and bring your own device configuration.
L-ACOUSTICS HYRISS
This product can be called truly groundbreaking and received a rave review in Installation– click here to read what we had to say. Each HYRISS installation is tailored to the specific needs and preferences of the user. The technology even uses AI to produce music just as it was recorded in a specific venue, replicating the live experience like never before.
Far left: NETGEARAVEngage Controller
Left above: Crestron DM NVX 384 Encoder/Decoder
Left below: Black Box Emerald DESKVUE PE
LED STUDIO ECLIPSE
Standby is one of the biggest bugbears in technology because it does not save that much in device power consumption. LED Studio has addressed this problem with the new ECLIPSE power management system, which is now part of the VIVID. When a display is not receiving a video signal, Lower Power Mode activates, while Zero Power Mode shuts down the display and receiver completely if there is no activity at all. This is a positive move at a time when the AV sector is attempting to move towards true sustainability.
LIVEU IQ
LiveU's systems have been providing video links from remote locations since 2006. The company's latest product is LIQ, which enhances its cellular bonding with dynamic switching, enabling it to select the best frequency on a network for the connection. This is a significant advance and one that could provide higher quality for outside broadcasting.
MEGAPIXEL CLOUD
A useful looking addition to the medium to large Teams Rooms UC market, with an attractive 11.6in touch screen.
NETGEAR AV ENGAGE CONTROLLER
A potential shake-up for the LED processing and monitoring market, Megapixel's CLOUD allows the company's HELIOS processor and OMNIS manager/ monitor systems to be controlled from any remote location. This could offer a new approach to running AV systems at scale.
NEXMOSPHERE NEO
This is a highly-featured power management solution for digital signage installations that looks set to make life easier for integrators. It will also provide real value to end users due to its sophisticated reporting capabilities.
OPTIMAL AUDIO TALK 8
Streamlining multi-zone digital paging is a task that will
have faced many integrators in recent times. This new solution appears to offer a multi-faceted and userfriendly answer to this challenge.
OPTOMA FHDC135 COB ALL-IN-ONE LED DISPLAY
This new product is very much in line with the current trend towards all-in-one, user-friendly LED display solutions. Among the features that distinguish it are the powerful reporting and analysis capabilities, which will allow users to keep a close watch on energy consumption and performance.
PANASONIC CONNECT EUROPE TL-110AD12AW LED DISPLAY
Impressive feature-set with this latest addition to the acclaimed Panasonic LED display range. AVoIP connectivity seems to be an especially strong point, meaning the product will lend itself to a host of AV and broadcast requirements.
PEERLESS-AV SEAMLESS KITTED SERIES UNIVERSAL DVLED MOUNTING SYSTEM
This versatile dVLED mounting product is already well-established in the market. Consequently, this latest version – with a number of enhancements designed to support mounting in different configurations and environments – looks likely to further consolidate its success.
SAMSUNG COLOR E-PAPER
Samsung’s Color E-Paper model now features a 32in QHD display, which provides the scale that many companies are demanding of these new sustainable products. With QHD (2,560 x 1,440) resolution, and operating at 0.00W when displaying static images, this is an impressive eco-conscious product and an excellent alternative to traditional paper.
SAMSUNG HOLODISPLAY
There is no doubt that this has the hallmarks of a very innovative product. Combining groundbreaking AI technology with holographic floating display
Below left: ChristieSapphire 4K40-RGBH
Below: Jabra PanaCast 40 VBS
technology means this solution received a lot of attention at ISE. It's not hard to see it being applied to applications in museums, art galleries, live performance venues and more.
SENNHEISER
EW-DX EM 4 DANTE
This new product completes the successful Evolution Wireless Digital EW-DX from Sennheiser. Dante and AES67 are now default expectations for many installations, so it makes perfect sense that a receiver with these capabilities would be added to the series.
SHARP/NEC EPAPER DISPLAY
Currently available in two sizes, the EP-C131 (13.3in) and EP-C251 (25.3in), but new larger sizes were introduced at ISE. The screens have already proved popular in higher education environments with one of the biggest customers being Hertfordshire University. The screens are suitable for putting up messages about courses, or for wayfinding, for example.
SNAP ONE EPISODE SURROUNDSCAPE
A highly impressive product both for sound quality and its design features, the Episode Surroundscape is able to handle harsh outdoor environments. The hidden outdoor subwoofers deliver booming sound and the enclosure prevents the intrusion of potentially damaging dust and dirt.
SONOS ERA 100 PRO
Versatile speaker that seems to lend itself to a wide variety of environments. A roster of installation-
friendly features mean it should do well in what is a very competitive market segment.
SONY BRAVIA BZ40L SERIES
It goes without saying that Sony's BRAVIA brand is now extremely well-established in pro AV. These latest generation displays, with X1 processing, will further underline that status with 4K HDR, 700 nits brightness and advanced non-glare technology.
Some very impressive sustainability claims for this product, eg, 'saving 50 percent more energy than traditional LEDs'. Reducing the energy consumption of displays, especially when part of large-scale deployments, is undoubtedly a priority for the sector at present. The fact that this solution is explicitly oriented towards expansive deployments means it is well-positioned.
XYTE CONNECT+
Streamlining device management is undoubtedly a top priority at the moment, especially in complex hybrid working environments, so this solution seems quite timely. It also has a very extensive feature set, including integration with many conferencing platforms, etc.
Click here to check out all of the Best of Show results from our sister Future B2B magazines. ISE 2026 will take place February 3-6 at the Barcelona Fira. Thebestproductsat
THE NEW FRONTLINE
REVOLUTIONISING AV FROM THE HOME
With many of us now spending far more of our time at home, whether working or at leisure, the emphasis on AV and control technology that supports every facet of our lives has never been stronger, writes Ken Dunn
There’s no question that it’s been a hugely transformational decade for the requirements surrounding residential AV. Although the shift to increased home-based working was already well underway pre-2020, the pandemic had a dramatic accelerating effect – with the consequence that people began to think more deeply about their relationship to, and expectations of, the technologies they use every day.
Several notable trends have emerged from this period of reflection. On the non-work side of life, the demand for high-quality entertainment equipment –such as 4K HDR TVs and immersive sound systems – has remained very strong. Meanwhile, in terms of work, there is an expectation that the experience of technology at home should mirror that of the office, with reliability and quality of connectivity and communication at a premium. Then, increasingly, people are also giving more thought to the kind of control technology they require, possibly favouring systems that bring all of the aforementioned aspects together.
In this article we’ll see that there is an increasingly compelling case for regarding residential as the new frontline for AV, touching on topics including: the impact of hybrid and remote working on AV and control technologies; the increased expectations around residential audio; the extent to which security has risen up the priority list, and the ways in which vendors and integrators have been responding to this; and the likely impact of AI and other ‘next big things’ on residential AV over the next few years.
Previous page: Sonos' Arc Ultra soundbar and Sub 4 subwoofer
Below: Crestron's home conferencing solutions reflect the new era of hybridworking
Recent data from Statista confirms that the outlook for residential AV remains buoyant, with revenue in the worldwide smart home market projected to reach US$174.0bn in 2025, with the period from this year to 2029 expected to reveal a compound annual growth rate (CAGR) of 9.55 percent – yielding a projected market volume of US$250.6bn by 2029.
As might be expected from a part of the market where overarching control and connectivity is only becoming more critical, the amount of revenue from this area of technology will continue to grow – and constitute the largest single share of the market –through to the end of the decade. But in fact, there is a notable upward trend for all components of the modern smart home, including comfort and lighting and home entertainment technology. Meanwhile, North America continues to lead the way in terms of market revenue, but it’s noticeable that China is placing second – suggestive of a territory which will surely bring huge opportunities for vendors.
Neatly summarising the overall drift of residential technology, an analyst for Statista remarked: “Customers worldwide are increasingly seeking convenience, efficiency and connectivity in their homes. The demand for smart home devices that offer automation, security, and energy efficiency is on the rise. Homeowners are looking for solutions that can be easily integrated into their existing homes and controlled remotely through their smartphones or voice assistants.”
CONCEPTUAL CHANGE
Several distinct trends were highlighted during interviews for this article, but perhaps the most significant one is the increasing perception – by homeowners and companies active in the space alike – of home and working life as existing on one continuum. Consequently, more than ever it is expected that all technologies in the home be
complementary and, wherever possible, unified in terms of control and management.
Stephen Rhead, Sonos Professional’s installed solutions manager UK and Ireland, sums up some of the main changes to have shaped the residential market since the Covid era. “During the pandemic, homeowners upped the ante with home entertainment and smart home technologies to support a more enjoyable domestic-based lifestyle, with working from home, not being able to visit the cinema, attend concerts and so on,” he says.
“Since the pandemic, our homes have increasingly become more multi-functional, supporting hybrid working and more at-home entertainment options such as music, box-office and TV streaming. [Additionally] we now have greater expectations when it comes to connectivity, convenience and functionality – whether that’s the AV tech for a home office with dual monitor set-ups or linking a laptop to a 95in TV screen. Installers make a massive difference in the quality of adapting spaces to meet the new needs of clients.”
But Rhead also suggests that the residential market is increasingly the subject of a tiered philosophy. “The concept of what is AV in residential is changing and becoming an almost three-tier system in terms of complexity and price: luxury, premium and DIY,” he says. “As a part of this tiered system, the DIY market is still growing quickly –which provides a superb gateway for a more premium, installed service. There’s still a huge market to tap into and we’re seeing more and more installers and smart electricians entering the residential sector, alongside the larger companies that have existed for years.”
OUTLOOK CHANGES
Matthew Kamp, senior director of product management at ADI | Snap One, highlights a change in consumer outlook since the pandemic: “The biggest thing is a shift in people’s mindsets from [advanced] residential AV being a ‘nice to have’ to being a ‘must have’. With people working more from home, there has been a drive for people to invest more in smart control systems with higher-end AV. The home is not just a home anymore; it’s become a place of work, [as well as] a place of entertainment and a place of living.” Hence there is an onus on technology that “allows you to bring all of these experiences together efficiently and effortlessly”. If this is a market in the midst of profound transition, as it certainly appears to be, then there must be value in addressing some of the individual components of residential AV and control to ascertain some of the more specific emerging requirements.
With regard to residential video, a trend towards larger, higher resolution (eg 4K/UHD) and more
Above:
The new Sonos Era 100 Pro speaker, showcased at ISE 2025
Right:
ADI|SnapOne
Luma 420
Series IP PTZ camera
sensorily-impactful (eg HDR) screens remain prevalent. More than ever, a high quality screen is the hub of domestic non-working life, albeit frequently supplemented by the use of smartphones and tablets for the purposes of accessing second-screen content and social media feeds.
There is, perhaps, more to say right now about the development of audio in the home, which has lately been the subject of several notable technological trends. On one hand, there has been an intriguing return to the old-time physicality of analogue audio, symbolised by the resurgence in vinyl. On the other hand, the availability of virtually every recording ever made through the rise of streaming services has dovetailed neatly with the emergence of immersive and spatial audio, which has already comfortably eclipsed the popularity of previous versions of surround audio such as 5.1. Moreover, there are also signs that homeowners increasingly want to bring the old and new musical ‘worlds’ together.
“Home audio is growing; you only have to look at the number of players that are now in the arena,” points out Rhead. "There’s a real eclectic mix of what goes on; for example, you've got people with vinyl turntables that stream at the same time and combine it all together. We cater to that, we sell turntables on our website, and we understand that there is no one way of listening to audio. It doesn't have to be streamed from a streaming service; it can come in different formats.”
WORK & PLAY
Recognising that homes “now need to double as environments for work and play”, Sonos continues to “look ahead and figure out what is needed next, and what is required to maintain that.” Recent developments include a cloud-based app; the Arc Ultra Soundbar, which delivers the full Dolby Atmos experience in the home; and the Sonos Era 100 Pro speaker, which is a commercial product that also suits the home with PoE using a single cable. Rhead: “To complement the new Era 100 Pro, we have added new software into the speaker called zones, which offers the ability to create zonal audio within a business or a home, enabling users to listen to different audio in the bedroom from the living room.”
For ADI | Snap One, Kamp notes that audio has also been an important element of “people wanting to evolve their living space from inside to include the outside, so [outside] has become a large growth area for us. We have developed new combined products as well as solutions for surveillance”. Specific products include the Episode Radiance all-in-one outdoor music and lighting system – whose IP66 certified and UV-protected components mean the product can be “buried, mounted or placed” as required by the nature of the installation – and the
Luma X20 PTZ camera, which incorporates AI analytics and auto smart tracking, as well as active deterrence to deter unwanted visitors and trespassers.
“Security cameras are a great example of a situation where people have moved more from a reactive state to a proactive one,” says Kamp. “And then, of course, there has been [a development in the expectations] around control in general, where people want to be able to manage and control their systems with things such as routines, schedules and predictive actions.”
CONTROL & SECURITY
Security precautions are at the top of the priority list for many residential customers in 2025. Once again, it appears that a paradigm shift has taken place over the past couple of years.
Michael Short, Crestron senior director of marketing operations and residential, suggests that. pre-pandemic, home control was popular amongst more expensive homes and "was definitely something that people were aware of – but probably not overly aware of". But as soon as there was a shift towards more hybrid work, the need for better technology in the home became paramount, and people began to realise that they needed better infrastructure, networking and lighting.
On the working side, there arose a greater appreciation for what at-home quality video conferencing should be. "Obviously you’ve got the basics of webcam and microphones, but then [more
advanced] control brings in lighting, shades, temperature," says Short – all of these other elements that contribute to “what a home should be, and [much of that revolves around] comfort and convenience".
By way of example, Short alludes to products, including the Crestron UC-MM30-R tabletop conference device, which pair an enterprise-grade speakerphone with native operation of the Crestron Home app, enabling complete integration with an existing Crestron Home system to provide lighting, shade, climate, media, security and camera control. He uses the system himself at home, configuring it so that “when I go into a meeting, I press a button and my lights come on, my temperature will drop slightly, and my shades go down if the sun’s coming through in the morning".
ARTIFICIAL INSIGHTS
Absolutely no prizes for guessing that there is one overwhelming answer when it comes to a question about the ‘next big thing’ expected to influence the residential market: artificial intelligence.
“You’re probably going to get this answer from everybody, but yes, it is AI,” confirms Short, who goes on to identify two primary areas of interest for residential applications: “The initial benefit I see is in delivering better insights and support to our dealers and installers [through] supporting AI on the backend. Further down the line, I think the benefits will come to the end-user when we start to think about how all the disparate devices and all the data that
comes into the smart infrastructure can be utilised to deliver better experiences?”
For instance, contemplate the combination of a personal health tracker and AI-enabled home devices and control systems. “It could tell you that your sleep pattern is currently disrupted and it believes that this is because your shades are coming up too early and therefore you are losing a bit of sleep. That kind of smart interaction where all the devices are talking to the core platform in the house to deliver insightful options [is really exciting].”
In short, these are hugely eventful days for the residential AV industry.
Long-term growth seems assured, even with the present unpredictable economic cycles, and vendors are finding strong interest in audio, video and control systems that support every facet of our work and non-work lives. In addition, the home is also proving to be an invaluable testing ground for new technologies, including those that will help keep us safe in an increasingly hostile cyber environment.
There is certainly plenty of reason to regard the residential market as the new frontline for AV. Add to this the ongoing growth of 'resimercial' and 'prosumer', and residential AV's importance to the AV industry as a whole is plain for all to see.
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Above: Sonos' Arc Ultra soundbar and Sub 4 subwoofer can be used in for both entertainment and office use in the home
AV VENDORS TO WATCH IN 2025
PART 2
In the second part of our two-part feature, we hand-pick the second batch of the most dynamic AV vendors operating right now. Our choice of the 75 ‘ones to watch’ illustrates the exhilarating speed of change in the AV sector.
INFILED
Celebrating 15 years in 2024, INFiLED, a global manufacturer of high-end LED display solutions, excels in verticals like touring, retail, control rooms and fixed installations. With the rapid growth of filming and virtual production, INFiLED is well-placed at the forefront of emerging trends in the broadcast, TV studio and film sectors.
JUPITER
A provider of large screen data and visualisation experiences for more than 40 years, Jupiter’s systems and processors, manufactured in Silicon Valley, are designed for secure sharing in mission critical, 24/7 environments. While operating in a niche, Jupiter’s products have won multiple awards and earned a reputation for quality. Like other companies in the same space, Jupiter has benefited from the expansion of hybrid workplaces.
K-ARRAY
Based in Florence, Italy, K-Array was founded in 1990 and has already built a reputation for innovation. Its sleek, minimalist designs and advanced acoustics make it a top choice for installations in luxury venues and architectural projects. At ISE 2025, a standout launch was the Dragon Series, featuring the KXT12P and KXT18P.
KRAMER
Headquartered in Tel Aviv, Israel, Kramer made major acquisitions to expand its portfolio in 2024, including Ashton Bentley, a UK-based provider of collaboration spaces. It was a pivotal step in Kramer’s three-year strategic plan to elevate its offerings in the unified communication and collaboration (UCC) domain.
KV2 AUDIO
KV2's proprietary amplifier technologies, like the VHD series, have built a reputation for clarity and power. KV2 has a rapidly growing portfolio of installations worldwide, including high-profile theatres and concert venues.
L-ACOUSTICS
At the end of last year, L-Acoustics unveiled HYRISS (Hyperreal Immersive Sound Space), a new audio solution which the company claims will change how we experience spaces through sound. HYRISS creates immersive environments, by integrating discreet in-wall speakers, high-power amplification, and advanced spatial audio processing, L-Acoustics claims that HYRISS delivers concert-level sound quality while maintaining aesthetic elegance. The product recently received a rave review in Installation
JABRA
Jabra, owned by Danish company GN Group, and a specialist in audio equipment and videoconferencing systems, recently decided to wind down its consumer product lines to increase its focus and resources on its more lucrative and dynamic business elements. The company discontinued the Jabra Elite (consumer earbuds) and Talk (mono Bluetooth) product lines. It cited increasing competition and rising manufacturing costs.
But in the business world, Jabra is more active than ever, launching several new products in 2024. These included the Jabra+ for Admins, a comprehensive device management platform that provides oversight of all meeting rooms and Jabra devices. For its Panacast 50 Room System solution, Jabra also announced Intelligent Meeting Space, which allows users to demarcate a space in a room so that the camera will not zoom outside of those spaces.
Jabra also launched Jabra ClearSpeech, an AI-driven solution to remove unwanted noise for a better and clearer audio experience. The quality of the audio experience is paramount to contact centres, and this innovative technology provides an AI-driven solution to mitigate distracting noise, enhancing speech on calls. The feature is ‘taught’ to make a distinction between speech and non-speech, such as echoes, barking dogs or traffic. It is available directly within Engage AI Voice Coaching Software.
LAWO
German-based Lawo, which produces IP-based technologies, has emerged as a powerhouse in broadcast, live, and theatre audio solutions. At ISE 2025, Lawo’s customers explained their uses of the tech, including Teatro Real, in Madrid, one of the world’s most renowned opera houses, using three mc²56 consoles powered by six redundant A__UHD Core audio engines for a variety of workflows.
LEA PROFESSIONAL
LEA Professional, headquartered in Indiana, USA, manufactures cloud-connected amplifiers. The company’s innovative IoT-based approach allows integrators to monitor and control systems remotely. LEA’s dynamism is apparent in the number of distribution deals it has struck in the past few months, including for the US, Australia, EMEA and Canada. An example of LEA’s innovation was its audio upgrades to two planetariums last year. The improvements to the ‘Imiloa Astronomy Centre in Hawaii were part of a $750,000 upgrade funded by NASA. Meanwhile, the sound upgrades to the Queen Elizabeth II Planetarium in Canada were part of a major modernisation programme.
LENBROOK INTERNATIONAL
Based in Ontario, Canada, Lenbrook International oversees premium audio brands such as NAD, PSB Speakers, and Bluesound. Its focus on highresolution audio streaming and multi-room systems aligns with consumer trends toward smart home integration. Recent launches like NAD’s Masters M66 preamp streamer demonstrate the company’s
commitment to innovation. With solid distribution networks and a reputation for quality, Lenbrook is well-positioned for continued growth.
LEYARD
Leyard has consistently ranked first in global market share of LED display products in Future Consulting’s annual market survey for the past seven years. The company has also ranked top in small pitch products, indoor LED products, and in the global market share of fixed installation LED products.
In 2024, Leyard introduced the LN Series, which offers a range of LED sizes, shapes, and resolutions, for both indoor and outdoor applications. The company says the series is designed to meet the need for content visualisation at exhibitions, concerts, conferences, sporting events, and other commercial activities.
LG ELECTRONICS
Headquartered in South Korea, LG is known for its OLED and LED displays and continues to be a major force in sectors ranging from commercial signage to home entertainment. LG’s recent financial results have been strong. In October, it announced its thirdquarter 2024 consolidated revenue of KRW22.18trn (US$16bn) and an operating profit of KRW751.9bn (US$542m). This revenue marks the highest ever for a third quarter, while the operating profit ranks as the fourth highest in the company’s history.
LISTEN TECHNOLOGIES
Utah-based Listen Technologies specialises in assistive listening and audio transmission solutions. Its products, such as the Listen Everywhere platform, enhance accessibility in venues ranging from theatres to places of worship. By integrating Wi-Fi-based streaming and personal audio solutions, the company addresses diverse audience needs.
Above: Kramer's control room technology
Right: L-Acoustics powersAdele, inGermany
or click
Below:
ALeyardscreen at the Danish FilmInstitute,in Copenhagen
MARTIN AUDIO
UK-based Martin Audio is known for its premium loudspeaker systems, tailored for live sound, installations, and touring applications. Its innovative products, such as the scalable Wavefront Precision series, have proved to be a popular choice for installers. Martin Audio has global reach as demonstrated by the recent major deal with Mumbai-based Neo Entertainment, one of India’s premier event production companies.
MIDAS CONSOLES
Midas, a UK-origin brand now under the Music Tribe umbrella in the Philippines, is synonymous with highend mixing consoles for live sound and studio applications. Recent product updates and integrations with Music Tribe’s ecosystem showcase its focus on innovation and user-centric solutions. Midas recently completed an assignment for the iconic rock bands YES and Deep Purple, powering the US tour with the Heritage D (HD96-24) console.
MMD MONITORS AND DISPLAYS
MMD is a wholly owned subsidiary company of TPV, the world’s largest monitor manufacturer. It was established in 2009 through a brand licence agreement between Philips and TPV. MMD is dedicated to exclusively marketing and selling Philips branded LCD monitors and digital signage displays worldwide. The company’s design and development centres are located in Taiwan.
MODULO PI
French company Modulo Pi specialises in media server solutions for projection mapping, live events, and immersive installations. Recent projects range from theme parks to corporate showcases. The most high-profile example was the spectacular video mapping show on the Arc de Triomphe, which
marked the closure of the Paris 2024 Summer Olympics and was powered by its Modulo Kinetic media server.
MSOLUTIONS
Headquartered in Israel, MSolutions is a supplier of AV extension products and test equipment. Its products, like the MS-TestPro, simplify AV system diagnostics. The company’s emphasis on interoperability and training programmes for integrators strengthens its market position. Last year, it partnered with Kordz Australia. The pagreement has brought MSolutions’ most popular AV extenders and test solutions to more customers.
NEXO
Nexo, a strategic business unit of Yamaha Corporation, designs all its loudspeakers in France. In 2024, the company continued to expand its product range. For example, in April it announced three new sub-bass speakers, the L15-I, L18-I and L20-I in its P+ Series point source loudspeaker range. Designed specifically for permanent installations, the new models are a development of the existing touring versions, and feature fabriccovered front grilles and quick-connect push connectors with IP cover protection.
OUTLINE
Outline, an Italian audio brand, creates highperformance loudspeaker systems for concerts, theatres, and installations. Known for innovations like the Newton processor, Outline’s goal is to ensure precise sound management for large-scale events, such as the Rock in Rio 40th birthday event, in Rio de Janeiro, Brazil, in September, 2024.
PANASONIC
Japanese multinational Panasonic offers a broad portfolio that includes projectors, displays, and cameras. Recent advancements in 4K and 8K projection technology, coupled with a focus on sustainability, underscore its innovative drive. Panasonic Connect Europe TL-110AD12AW LED Display won an Installation Best of Show award at ISE 2025. It boasts an impressive feature-set with AVoIP connectivity and should lend itself to a host of AV and broadcast requirements.
PASCAL A/S
Headquartered in Copenhagen, Denmark, Pascal is a leading provider of pro audio amplifier electronics. Founded in 2006, the company rose to become one of the market leaders in just 10 years. Pascal has experienced rapid growth since 2009. Its product portfolio includes amplifier modules that can be used in a variety of applications.
RENKUS-HEINZ
Renkus-Heinz, an audio technology company based in Foothill Ranch, California, has seen growth through partnerships, strategic supply chain management, and a focus on expansion. For example in 2024, Renkus-Heinz continued to reinforce its presence in southern Europe with the appointment of SeeSound as the exclusive distributor for Spain and Portugal.
Meanwhile, Renkus-Heinz appointed Standard Audio Systems – a provider of premium audio solutions – as its exclusive distributor in the professional audio market in Sweden. Other appointments followed in summer, with C. L. Pugh & Associates boosting RenkusHeinz’s presence in the US states of Ohio, Western Pennsylvania, West Virginia Indiana, Kentucky and Michigan.
Most importantly, in August, it announced a new partnership to strengthen its presence in North East Asia. Shanghai You Shi Wei Xin, a leading distributor of professional audio and video products in Shanghai, will serve as the brand’s exclusive distributor.
PEERLESS AV
The fourth edition of Peerless-AV's AV Showcase, at Lord’s in 2024, was the busiest to date with a 20 percent rise in attendance over 2023. Described by one participant as “like a mini-ISE”, the show boasted more than 50 brands on the show floor, an increase over the 2023 edition.
PMC
UK-based PMC is a leading manufacturer of reference-grade loudspeakers. Its proprietary Advanced Transmission Line technology is designed to provide exceptional sound clarity. Recent collaborations with major studios and the launch of its flagship studio monitors have solidified PMC’s reputation in the audio market.
POWERSOFT
Italian company Powersoft, which specialises in lightweight, energy-efficient audio amplifiers for live and installed sound, is celebrating its 30th anniversary in 2025. In a relatively short time, the company has developed a reputation for producing innovative technologies, such as the X Series amplifiers, and expanded its global presence.
PROMETHEAN
Promethean, headquartered in the USA, is a global leader in interactive displays for the education and corporate sectors. Its ActivPanel series of interactive flat panel displays combines user-friendly design with advanced collaboration tools. An important deal in 2024 was the appointment of Ingram Micro as a new distributor for the ActivPanel range.
Q-SYS
Q-SYS, a division of QSC based in California, is an industry leader in networked AV solutions. Its Q-SYS platform integrates audio, video, and control in a single ecosystem. Recent updates incorporating AI-driven automation and scalable cloud-based management showcase its focus on innovation.
SAMSUNG
Samsung's expertise in semiconductor manufacturing and IT have served as the foundation of the continued innovation in the LED field. The last 12 months have brought major projects, including Samsung’s first Major League Soccer partnership, with St. Louis CITY SC, for the CITYPARK Stadium. Last summer, Samsung incorporated 375 TVs, three large video walls, 360-degrees of in-stadium ribbon boards and two primary video scoreboards. All the HD displays are connected by a single architecture that enables exclusivity for partners and a digital experience for fans in all stadium areas
SENNHEISER
In recent years, The Sennheiser Group, with its brands Sennheiser, Neumann, Dear Reality and Merging Technologies, has grown in all regions of the world with the APAC and EMEA regions achieving particularly strong revenues. At the company’s headquarters in Wedemark, significant investments have been made in modern and automated manufacturing processes. Another important investment area for Sennheiser is its digital value chain, laying the foundation for digital business models and the implementation of an agile service.
NAVORI LABS
Based in Switzerland, Navori Labs is a leader in digital signage software. Its AI-powered solutions, such as QL Professional and Aquaji analytics, enhance content delivery and audience engagement. Navori’s software is widely adopted in retail, corporate, and public sectors, reflecting its adaptability and technological edge. In January 2025, Navori Labs announced a strategic partnership with Maguar, the German tech investor specialising in B2B software. This collaboration marks a pivotal moment, driving growth and advancing technological innovation. in the rapidly evolving digital signage industry.
SHARP/NEC
Sharp/NEC, a joint venture between Sharp and NEC Display Solutions, delivers display technologies from ultra-high-resolution video walls to laser projectors. The company serves diverse markets, including education, retail, and healthcare. Sharp/NEC was rewarded with an Installation Best of Show award at ISE 2025 for its Sharp/NEC ePaper Display.
The company signed an important UK deal last summer with AVM, a distributor of advanced audiovisual solutions and a part of the Northamber group of companies.
SHURE
The audio products company had a dynamic 2024, forging important alliances with technology partners, and launching a host of new products. One important new alliance is with TD SYNNEX, a global distributor and solutions aggregator for the IT ecosystem. The collaboration has expanded access to the availability of Shure’s audio solutions to customers across the US.
Another alliance, between Shure and Neat, was designed to tackle large, acoustically challenging spaces. It brought together the Neat Bar Pro and multiple Shure Microflex Ecosystem Solutions.
SNA DISPLAYS
Headquartered in New York City, SNA Displays specialises in large-scale LED display solutions. In recent months there have been a number of highprofile installations.
In January this year, SNA Displays provided a 33ft-long video display upgrade to the parking garage and bus terminal entrance at Washington, DC’s Union Station, a multi-modal transportation hub that sees 30-40m visitors a year. Measuring 5ft x 33ft (384 x 2,560 pixels), the 3.9mm EMPIRE Exterior video screen welcomes visitors, advertises events, and delivers information to commuters.
RIEDEL
Riedel, which provides live production tools in the worlds of media, sports and entertainment, has seen a lot of growth in recent years, especially in Asia and Oceania, as reflected by its expanding teams based in Tokyo, Singapore, and Beijing. For example, in Japan, Riedel stuck up a partnership with Restar. Known for its comprehensive solutions in video, audio, and information communication, it will play a pivotal role in Riedel's ongoing expansion strategy.
And Riedel also solidified its relationships with other key players in the region, namely Otaritec and Hibino Intersound. Otaritec, a veteran in the industry having partnered with Riedel since 2004, continues to dominate the broadcast sector while making significant inroads into other verticals. On the other hand, Hibino Intersound, which joined forces with Riedel in April 2024, has carved out a niche in non-broadcast sectors like pro AV and theatre. Meanwhile, back in Europe, Riedel announced its investment in APEX Stabilizations, an Austrian manufacturer of high-quality camera stabilisation solutions (gimbals), broadening its range of services and gaining access to specialised expertise. As part of the partnership, APEX Stabilizations became part of the Riedel Group, but remained independent. PEX’s systems are primarily used for shots from helicopters, cars, boats, or cranes for the production of live TV, commercials, and films.
SONOS
Sonos' six analysts are forecasting revenues of US$1.65b in 2025, which would be a 5.1 percent improvement. Stephen Rhead, IS manager UK and Ireland, Sonos, recently told Installation that business remained reassuringly strong throughout the difficult period, particularly in the professional installation channel, where Sonos experienced continued growth.
SONY EUROPE
In 2024, Sony announced the addition of 26 members and industry leaders to its AV Alliance and Technology Partner Network, joining the existing 40+ members from across Europe and other parts of the world. The resulting strategic alliances enable the provision of “compatible software and hardware solutions that deliver enhanced value, compatibility and creative freedom” to its BRAVIA pro displays. Sony also announced in 2024 that its family of dedicated BRAVIA Professional Displays was expanding with a flagship 98in display FW-BZ53L series, featuring Deep-Black Non-Glare. It complemented the existing BZ40L range with its 55in to 85in models.
UNIGUEST
Uniguest is a global leader in providing connected technology solutions for companies in hospitality, senior living, sports, stadiums, entertainment, healthcare, retail, education, government, corporate, and enterprise. In 2024, independent consultant Invidis named Uniguest the world's 3rd largest digital signage provider in its annual market survey analysis for the number of endpoints deployed globally. Uniguest was also named a leader in North America, and a major player in the EMEA, UK & Ireland, and French markets, in the Invidis Market Compass.
VIEWSONIC
Based in California, ViewSonic offers a wide range of display products, from projectors to monitors. Its ViewBoard interactive displays and myViewBoard software cater to education and enterprise markets, addressing the growing demand for collaborative solutions. Sustainability is a big emphasis. ViewSonic won an Installation Best of Show award at ISE 2025 for its Customisable All-in-One Display (LDC Series), which promises to save 50 percent more energy than traditional LEDs. Reducing the energy consumption of displays, especially when part of large-scale deployments, is undoubtedly a priority for the sector. The fact that this solution is explicitly oriented towards expansive deployments means it is well-positioned.
VIZRT
Norwegian company Vizrt specialises in real-time graphics and video production tools for broadcasters and content creators. Its Viz Engine powers immersive visuals for major networks and esports events. Recent advancements in cloud-based workflows and virtual production highlight its adaptability and innovation in media technology. In 2024, Vizrt technology powered elections, sports, hybrid events and corporate live streams including its own One Vizion Summit in Berlin. Last
SNAP ONE
In 2024, Snap One, a provider of smart-living products, services, and software, became part of ADI, a global distributor of security, AV and low voltage products. The two companies are working on integrating operations and have announced the “soft opening” launch in early 2025 of a new joint store in Omaha, Nebraska. It will serve as a pilot for the two companies’ combined vision by showcasing their main offerings under one roof.
At ISE 2025, the company’s booth demonstrated products from the deepening portfolio of brands, including Control4, Luma, Triad, and Episode.
year, the company also announced the major launches of its TriCaster Vizion and TriCaster Mini S technologies for live production.
VOID ACOUSTICS
The expanding global distribution of UK-based Void Acoustics is a credit to its visually striking, highperformance loudspeaker systems. Catering to nightlife, live events, and premium installations, its designs merge aesthetics with audio quality. The products are proving popular in hospitality settings. For example, last summer the Air, Venu, Stasys, Indigo and Cyclone ranges were installed and customised at Onkel Willy’s Hutte, a restaurant and ski hut with stunning views in the resort of Schladming, which is high in the Austrian Alps.
The venue, also known as a party haven, needed a powerful sound system capable of filling the outdoor space and withstanding the harsh Alpine climate for the latest winter season.
Click here to read an extended version of this secondpartofourTop75AVvendorsroundup,and here toenjoythefirstpart,originallypublishedinthe Jan/Feb edition of Installation
MOVERS & SHAKERS
DATAPATH ADDS NEW VICE PRESIDENT OF PRODUCT MANAGEMENT
EPSON ANNOUNCES CHANGES AT THE TOP
Datapath, an engineer of visual solutions, has reinforced its senior management team with the appointment of Mark Slinger as VP product management.
Slinger brings 26 years of experience in product management and a background in technology and SaaS leadership. A Newcastle university graduate, Slinger has held senior roles at companies such as Alderley and Iothic.
At Datapath, he is tasked with collaborating with internal teams, external partners, and customers to drive innovative solutions. Slinger’s role includes working closely with customers to develop technologies that bring data-driven benefits to working practices. His team will be responsible for the next generation of Datapath’s solutions, aimed at bringing more flexibility and ease of use to video processing and management platforms.
ROSS VIDEO APPOINTS REGIONAL SALES DIRECTOR, CORPORATE – EMEA
Ross Video has strengthened its presence in the corporate market across EMEA with the appointment of Nancy Diaz Curiel as regional sales director, corporate – EMEA. She will focus on expanding Ross Video’s solutions within the corporate sector, ensuring businesses have access to high-quality, scalable live video technology to enhance communication strategies. With over 15 years of experience in broadcast and media, Diaz Curiel is tasked with addressing the increasing demand for professional live video solutions among enterprise clients. She is also an advocate for diversity and inclusion and actively involved with RISE, an organisation dedicated to supporting and empowering women in media technology. Through her work with RISE, she has been instrumental in mentoring the next generation of female leaders.
Epson has announced the appointment of Junkichi Yoshida as new global president and CEO.
Effective April 1, 2025, Yoshida is set to succeed outgoing CEO Yasunori Ogawa, who will transition to chairman of the board.
The company says that, as it moves into the final year of its ‘Epson 25 Renewed’ corporate vision, this leadership transition marks a pivotal moment in shaping Epson’s next corporate strategy with a focus on sustainability, innovation and corporate growth.
Yasunori Ogawa, outgoing CEO and incoming chairman, commented: “Junkichi Yoshida has been involved in driving business and product strategies after a career in overseas marketing and sales, during which he launched new business areas in the Americas and expanded sales networks in Asia.”
DPA MICROPHONES MAKES TWO NEW US APPOINTMENTS
DPA Microphones has welcomed Nicholas “Nick” Mariano (pictured) and Vincent “Vince” Divine to the US sales and marketing teams, respectively. Mariano is regional sales manager for the mid-south region, while Divine joins as content creator and marketing admin.
Mariano will develop sales strategies to aid in pushing forth the presence of DPA Microphones and Wisycom in Texas, Oklahoma, Missouri, Iowa, Nebraska and Kansas. Based in Austin, Texas, Mariano comes to DPA from Lectrosonics, where he provided sales support for key clients and dealers. He also served as head of tech support, liaising between the repair team and customers.
A cinematographer with experience in video production and digital marketing, Divine will assist marketing manager Jarrod Renaud with US marketing efforts from the Longmont, Colorado office.
Stay in the loop with the latest appointments, top hires, and promotions from across the AV industry…
HH AUDIO HIRES NEW MARKETING MANAGER
HH Audio, part of the Headstock Group, has announced the promotion of Emma Thompson to the position of marketing manager, with responsibility for developing and executing HH Audio brand campaigns globally.
James Laney, CEO, Headstock Group, said: “Having started at Headstock Group on our marketing apprenticeship programme in 2022, Emma quickly demonstrated an aptitude for adding value to the business, bringing a critical eye to brand aesthetics and a dynamic approach to content creation.”
He added: “Having been promoted to marketing associate 12 months ago, Emma has been productive working across multiple campaigns and brands.”
Thompson said: “I’m excited to be taking up my new position, especially given the exciting product launches that we have planned for 2025.”
L-ACOUSTICS APPOINTS NEW CEO AMERICAS
Having recently crossed its milestone 40th anniversary and added its 1,000th team member at the close of 2024, L-Acoustics headed into the new year touting the news that Bryan Bradley had joined the company as CEO Americas. The announcement came from worldwide L-Acoustics co-CEOs Laurent Vaissié and Hervé Guillaume, to whom Bradley reports.
Bryan Bradley now oversees North, Central, and South American operations and shares his time between the global hub in Westlake Village, California, and a new Americas operations and creative hub at Nashville Yards when it opens later this year.
Bradley recently spent six years serving as the president of Group One Limited, the US distributor for DiGiCo, Calrec, Solid State Logic, Sound Devices, and other leading pro audio and lighting manufacturers.
RIEDEL NAMES EXECUTIVE DIRECTOR GLOBAL SALES FOR PRODUCT DIVISION
Riedel Communications has named Anthony Zuyderhoff as its new executive director global sales for the product division. Zuyderhoff brings over 20 years of experience in the telecommunications and broadcast technology industries, with leadership roles spanning global sales, sales engineering and marketing.
Based in the UK, Zuyderhoff will be responsible for overseeing international product sales and sales operations and will be part of the product division management board. Before joining Riedel, Zuyderhoff worked most recently at Thomson Broadcast. Initially brought on as chief strategy officer, he was quickly elevated to deputy CEO/chief revenue officer.
Prior to this role, he served as senior vice president of sales, marketing, and customer enablement at CommScope, where he managed global teams.
PPDS ANNOUNCES GLOBAL PRODUCT MANAGER – INTERACTIVE DISPLAYS
PPDS, the exclusive global provider of Philips Professional Displays, has announced the appointment of experienced AV specialist, and longserving TP Vision employee, Lutz Harder, as the new global product manager – interactive displays.
Lutz has had a career in AV and technology spanning more than two decades, including 10 years at TP Vision –the world’s largest manufacturer of computer monitors and TV panels – holding roles as product manager high end TVs Germany, product manager DACH, and, most recently, product manager Europe Philips TV.
Based in PPDS’ product development offices in Ghent, Belgium, – and reporting to Andrea Barbuti, global product management lead for EMEA – Lutz will play a strategic role in the growth and development of PPDS’ evolving interactive display portfolio and business.
INSIDE TRACK
Tateside technical director, Jack Cornish, talks woodwork, chilled chocolate digestives, jazz and DJ-ing, and positivity for 2025 and beyond
Where are you originally from, and where do you currently reside?
I grew up in West Wickham, South East London. Wishing I had a more elaborate story of moving to more exotic places, I actually moved 15 minutes down the road and currently live in Orpington with my wife and two kids.
What do you enjoy doing in your free time? Any favourite sports or hobbies?
I really enjoy woodwork. Wood is very forgiving, so it’s fun to work with! I have a small CNC machine and enjoy making furniture for the house, and coming up with any excuse to go to Selco to buy more tools. I try to keep fit and love running… but I also love a chocolate digestive. Preferably served cold, from the fridge.
How did you start out in AV and describe your journey I’m a classically trained musician, but aside from classical I love jazz and electronic music. When I was younger, I did a lot of DJ-ing; it was my first job really. I had a passion for the equipment more so, and the more gigs I did, the more kit I bought. That then led into music production and the appreciation of creating electronic music. Where do you go from there when your music isn’t that good? Into AV of course!
How do you think the AV industry has evolved postCovid, and what are the key challenges?
I think it’s been really exciting, it allowed a lot of smaller brands to really shine during the supply chain crisis and for lots of innovation to take place. If anything, this has led to a more competitive landscape with new kit being released quicker than ever, giving users plenty of choice. If anything, more choice can sometimes be the challenge itself, trying to educate the user why box A is better than box B, even if it looks like it does the same thing.
What are your thoughts on the future of the industry, and what potential challenges or pinch points do you foresee?
I think as a whole, the future of our industry is very exciting and I’m always optimistic, especially when I come back from shows such as ISE. I sometimes look at certain meeting room solutions and have to question, where am I adding value here? When really, what was once a lot of complexity and design work has now been
squeezed into a single SKU. Is it a pinch point? Maybe, but with any simplification then comes opportunity, as things become more affordable, they become more accessible. Needless to say, there are many exciting and emerging parts of our industry where technical skillsets and deep understanding are essential differentiators to success.
How’s business going and how have you coped postCovid and with supply issues?
We’ve had our strongest start of the year on record. So, business is going well and we are seeing demand across a wide range of services and sectors. Luckily supply issues have not been a huge issue to us following Covid. However, my mindset has definitely been altered, probably for the better, where I will not rely on a next day mentality!
Any exciting news you’d like to share – upcoming projects, developments, or plans for 2025 and beyond?
Lots of exciting projects for clients both new and old, UK and worldwide, so plenty to look forward to. However, most importantly, we have our first Lateside of 2025 firmed up for the 27th of March, so for anyone that is ‘down south’ we would love to see you there – AV networking, done differently. I’m looking forward to spending my 2025 meeting like-minded people and making new connections in our industry!
Supply issues have not been an issue for us; we've had our strongest start to the year on record"
