4 minute read
KEYS TO STAYING CONNECTED AT DOBSON RANCH
STEVE BURNS
PORTAL: COMMUNITY GENERAL MANAGER
At Dobson Ranch, community living is more than just beautiful neighborhoods and scenic lakes it’s about feeling connected, informed, and supported every step of the way. That’s why the Dobson Association, in partnership with City Property Management, offers a powerful digital tool designed to simplify your experience as a homeowner: the Homeowner Portal.
Whether you’re trying to check your account balance, download a form, report a maintenance issue, or look at the association’s finances, the portal provides everything you need in one secure, easy-to-use platform. Best of all, it’s available 24/7, whether you’re at home, at work, or on the go. So far over 70% of the community has accessed their portal, and you should too.
What Can You Do in the Homeowner Portal?
Manage Your Account Anytime
No more waiting for business hours to check your balance or make a payment. With the portal, you can access your payment history, view account statements, make secure online payments at your convenience, and go paperless. It’s fast, simple, and puts you in control of your HOA account.
Review Association Financials Transparency matters. That’s why each month, the Dobson Association
shares detailed financial documents through the portal. Homeowners can view community spending, track accounts receivable, and monitor the health of our reserve funds, all with just a few clicks.
The portal provides a full record of any compliance concerns related to your property. You can see open or resolved items, along with detailed notes and photos. It’s an easy way to stay proactive and in-the-know about your property’s standing.
Access All Governing Documents
Need a copy of the CC&Rs or the community’s rules and regulations? Looking for minutes from a recent board meeting? The portal is your digital filing cabinet for everything from architectural guidelines to community resolutions organized and always up to date.
Submit Architectural Requests
Thinking about making improvements to your home? Through the portal, you can easily submit architectural requests, track their status, and receive updates, all without printing a single form. Board and committee members can review applications digitally through the same system, streamlining the entire process.
Report Maintenance Issues
Spotted a broken sprinkler in a common area or a streetlight that’s out? Use the portal or the CITYLINK mobile app to report maintenance requests in real time. You can even enable GPS location to help the maintenance team respond faster and more accurately.
Stay in the Loop with News & Events
The portal includes updates from City Property Management, and a community calendar filled with upcoming meetings, events, and other key dates. It’s your one-stop hub for staying engaged in your neighborhood.
Quick, Direct Contact
Need to get in touch with your community manager? Have a question for the accounting team? The portal provides direct contact information for the entire management team, no searching required.
Technology That Works for You
Behind the scenes, the portal runs on CITYCYNC™, an exclusive platform built specifically for community associations. When paired with the CITYLINK mobile app, homeowners gain access to a seamless experience where you can see what your management team sees, do what they do, and get things done, anytime, anywhere.
This isn’t just another app. It’s a complete, secure system designed to put you in control, increase transparency, and make HOA living more convenient than ever before.
Get Started Today
If you haven’t already logged in to your homeowner portal, now is the time! Take a few minutes to explore the features, download any needed forms, or just familiarize yourself with the tools available.
To access the portal, visit homeowners. cityproperty.com or download the CITYLINK app from your mobile device’s app store.
Need help getting started? Contact your management team and we’ll be happy to walk you through it.
