Vol.III, No.13
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July 1, 2017
How’s Your Eye Contact Working For You? By Pat Farrell
PRSRT STD U.S. Postage PAID San Antonio, Texas Paid Permit #1590
Have you ever spent time speaking with someone who never once looked you in the eyes during the conversation? If so you probably found the encounter to be pretty unsettling as you were left uncertain as to whether the other person heard and understood what you had said, or if they even cared. There is little doubt that eye contact is one of the most important forms of nonverbal communication we have as it tells others about us while it reveals to us as much, or more about them. With the exception of one’s brain, the eyes are considered the most complex organs we possess and only one sixth of them is actually exposed to the world. The eyes are made up of more than two million parts and are thought to process about 36,000 bits of information every hour. For your edification, as it pertains to social science, oculesics is the name given to the
study of eye contact, focusing on deriving meaning from eye behavior as it relates to nonverbal communications. Oculesics looks at not only eye contact, direct or indirect, but also the change of eye direction or focus, change in pupil size in relation to a reaction to appearance of objects and the direction a gaze may take. We have already heard that the eyes are the windows to the soul, so in order to interpret where someone “is coming from,” we need to experience some form of eye contact with them to be able to “read” what we believe we are learning from what we “see” in their eyes. We may be able to determine if one is open and interested in, or closed and nonreceptive to a subject being discussed. Perhaps, during direct eye contact, we may also detect hostility and can drop the subject before it gets out of hand, or maybe we are able to note some disinterest or boredom from those who do not make any direct eye contact with us. Eyes can communicate something about one’s soul and character so when we are “seeing eye to eye” we may be able to determine another’s mood, whether it be serious, happy, sad, angry or maybe hurt. We may, upon meeting someone new, determine if they are friendly and welcoming or if they are aloof, or perhaps uptight. And if we are carrying on a deep conversation with another we can tell if they are attentive or distracted, or are really even listening. How we each use eye contact to our benefit will depend upon our goal for each situation. We can certainly agree that one’s attempt to succeed in a personal matter such as friendship or a romantic relationship would be far different from that for initiating a successful business transac-
tion. All of us who work in the real estate field, be it in sales or marketing, or as a REALTOR® or affiliate, need to know what is considered to be an acceptable eye contact so it will be perceived as appropriate by our clients. There is little doubt that the most sought after public speakers, most productive salespeople and most acceptable politicians have mastered the art of effective eye contact. They have learned to control things like eye gaze and its direction along with being able to send a very clear message through pupil dilation, blink rates and widening of the eyes. You might think that eye contact is really no big deal – you just have to look someone in the eye and you see them, and they see you. But take note that it is a two-way street, which is why knowing how to read the eye and body language of others is so important, regardless of whether you are trying to initiate a personal or a business relationship. So, when you are gazing at another, how intense should that gaze be and how long should it last, and what do you do if they look away from your gaze? When it comes to personal or romantic encounters there is a lot of literature out there that addresses the issue of “two strangers’ eyes meeting across a crowded room” and they immediately know that this will be “the one.” Oh, please!! So, for our purposes here let’s just leave the subject of flirtation and romance to the romantics. Any discussion of the do’s and don’ts of eye contact is quite difficult because one individual’s perception of what they see in someone else’s eyes is, as they say, “in the eyes of the beholder” so there would be a lot of qualifiers used as many people don’t always fit into finite categories. Mastering the art of eye con-
tact can be very tricky, but a good conversationalist will establish eye contact immediately and their eyes will have a lot to say even before they begin speaking. They also know they must concentrate on listening with their eyes too. To exhibit confidence and interest, using a 50/70 rule has been suggested where one maintains appropriate eye contact without staring, for 50% of the time while speaking, and for 70% of the time while listening. We probably all know people who close their eyes when they speak, which can be taken in one of several ways, i.e. the individual may be bored or may actually feel superior to the one to whom they are speaking, or they may be shy and rather introverted. And, while gaze is very important, as is where it is focused, there are few that would welcome being constantly stared at during a conversation, so although a 7- 10 second gaze might be recommended, it could prove better to use the triangle formula. This plan superimposes an imaginary inverted triangle over the listener’s face, with the upper angles positioned, one over each eye, and the lower one over the mouth. There is then no need to spend more than five seconds at each angle as the eyes move from point to point around the triangle. Also be aware that pupil size is a very telling factor, as the more the pupil is contracted the less the individual seems to like what they see, while dilated pupils indicate an interest (especially for romance). This discussion of the importance of eye contact is very relevant in the Western culture which would include The United Kingdom, The United States, Australia and Western Europe but perhaps not so much in other cultures. Eye contact in most Middle Eastern cultures is less
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appropriate and there are strict gender rules in place, but at the same time intense eye contact can be used to show sincerity as in “believe me.” In Asian cultures, such as China and Japan, eye contact is not thought to be necessary to social interaction and may often be considered inappropriate. In these countries, as a show of respect, students are discouraged from making eye contact with their teachers and a daughter is expected to lower her eyes when her father speaks to her. Also, in many African and Latin American cul-
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tures, intense eye contact may be perceived as confrontational and extremely disrespectful. It has been suggested that those who value eye contact less may spend more time in deeper thought about the conversation. With all this being said, we in the real estate community need to be aware of what we may learn from “reading” the eyes of our Western clients who do value eye contact for social interaction, while, at the same time, being careful to respect and not offend those from other cultures. So, in
Follow Us @renewssource a situation where you as a REALTOR® are presenting to your seller multiple offers to purchase their home, and note that as they looked at one of the offers their eyes dilated significantly and they continued to return to that one particular offer as opposed to any of the others you would suspect that was “the one.” But would you really find that much difference in pupil reaction from a seller who was from a different culture? And remember to be careful that your client does not notice any of the “dollar signs in your eyes!”
REAL ESTATE NEWSSOURCE A PUBLICATION OF PUGS PUBLISHING LLC
Publisher/President.....Courtney Smith Asst. to the President.....Candy Carver Contributing Writers: ......Cathey Meyer ..................................................Pat Farrell Columnists....................Paula Durocher ...........................................Tiffany Wright Business Development .......Joyce Orts
(210) 508-0888 Real Estate NewsSource is not responsible for the opinions or facts expressed by non-staff writers or for errors and any byproducts in advertising or editorial copy. REALTOR® is a registered trademark. The word REALTOR® sometimes appears in this paper without the registered trademark symbol (®), for the purpose of saving space. Wherever the word REALTOR appears in this space, the registered trademark should be assumed.
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July 1, 2017
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SABOR Members Give Back Throughout the Year SABOR members have long been champions of the community and many serve with their preferred charities throughout the year. SABOR maintains two Charities of Choice, SAMMinistries and Habitat for Humanity, in an effort to make focused contributions on behalf of the REALTOR® community in the San Antonio and surrounding areas. SABOR members are involved with SAMMinistries all year long through various events and drives. Initiatives have included school supplies and uniform drives, food drives, the “Y We Care Tree” from which members can select an ornament and purchase gifts for children at the shelter around the holidays, a holiday event to provide free pictures with Santa to the families, and fundraisers that create awareness for the organization as well as generate funds. SABOR members have also participated in clean up days at the shelter to keep the on-site learning center usable for the children. Right now, if you stop by the SABOR lobby, you will see the big yellow school bus and information about the uniform drive for the kids at the shelter. To participate, select a card which
indicates a child in need of school clothing including size and type of clothing. Please note that each child needs two sets of clothes. Simply purchase your items at your preferred retailer, and bring them back to SABOR by Friday, July 28. Remember to attach the card indicating the child for whom the clothes were purchased. In addition to this work with SAMM, SABOR members participate in Build Days with Habitat for Humanity. Build Days include painting, siding, roofing, cleaning and trimming the homes. Members may also participate by shopping at or donating to one of Habitat’s three Home Centers. The stores accept donations of new and used home improvement items. The Wrecking Crew offers free demolition and removal of usable fixtures for local remodeling projects. Proceeds from Habitat Home Centers fund Habitat’s administrative expenses. Home Centers are located at 311 Probandt, 8125 Meadowleaf and 5482 Walzem. To learn the latest volunteer opportunities, “like” SABOR’s Facebook page at Facebook.com/SanAntonioBoardofREALTOR S/ or email communications@sabor.com.
Raquel Simon Calderon, Jeff Porter and Margo Villarreal, all of M/I Homes
Vincent Maldanodo, 3D Realty & Property Management, with Lacy Padilla, KB Home.
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July 1, 2017
PT50 Fashion Show
Amy Kolb, Keller Williams City View.
Maggie Wilmoth, Keller Williams City View.
Neva Wilson, Laura Migliore and Polly Keene, all with Chicago Title.
Jary Sours, Keller Williams Heritage and Debbie Blackerby, American Home Shield.
Gail Couser, Independence Title with Jane Sanchez and Kim Clark, both Keller Williams City View.
Merrily Brown, Christina O’Connor and Brenda Covington, all with Pilgrim Mortgage.
Robert Elder, Keller Williams Heritage.
Patty Jones and Karen Leverett, both with Sitterle Homes.
Ken Schlaudt, Guest, Denise Smith, Providence Title and Allen Pozzi, Coldwell Banker D’Ann Harper Realtors.
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July 1, 2017
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CalAtlantic Open House At Vista Bella
Sharon Brooks, BH&GRE Bradfield Properties and Mike Idrogo, Keller Williams Legacy.
Robert Rocha, BHHS Don Johnson Realtors and Maribeth Waldrip, CalAtlantic Homes.
Eddie Madrigal, Sell Smart Elite Realty.
Susan Bailey and Maribeth Waldrip, both with CalAtlantic Homes.
Letty and Victor Yong, both Home Team of America.
Tracy Parris, Reliance Residential Realty.
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July 1, 2017
The Way I See It By Cathey Meyer
Aging in Place Each day the sun comes up and as I roll out of bed, I am first grateful I am still rolling, second hoping I make it to the bathroom without jamming my toe into something, and finally try to recall those days when I did not make the bathroom my toe stubbing morning destination. This all comes to mind as I find myself out of breath tying my shoes for the morning walk. I can no longer jog as I can start a fire with the bone-on-bone hip joint contact, but at least I am out there trying to maintain my 30-pound overage. Why the opening whine on the state of an AARP member who is not yet 60, but some days wonder if I will make it to the sixth decade? Tis the time of year I must ponder my annual visit to the various doctor deductibles. I dread making those calls to schedule a visit with a person who pretends to remember me, but is really only checking boxes for insurance co-pays and seeking hints I might
need a follow-up visit to cover the boat payment. As I have been forced to change health insurance companies over the years, I sometime switch doctors to save the out-of-network fees and sometimes stay with a doctor to establish a relationship in case I ever have the need for a saving physician’s touch. The only doc who maintained my loyalty is my dentist. My original dentist passed on to the big filling in the sky decades ago in a buffet line in Vegas and his replacement has successfully kept his fingers filling my mouth all these years later. Unfortunately, his out-of-network cost are not in my near retirement budget. I still have all but three of my original adult teeth, so I may need to buy one less pair of shoes and gamble a keep on the remaining biters. As I resolved one doc dilemma, the conundrum remains for eyes, ears, arthritis, and other parts south.
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The aches and pains have silently crept into my grunting ways to the point I thought I just might be slowly dying in my sleep or as I wake or while I walk or just sitting for long period of time. As I pondered my early demise, I found myself enjoying more television than one should ever admit to ‘studying’. Still a customer of commercial-filled-cable television, I have started to enjoy the prescription and over the counter drug advertisements targeting the aging population too lazy to change the channel. The enlightening discovery for me has been to connect I am not dying any faster than all my other aging peers experiencing all the same aches, pains, symptoms and false alarms. Got a physical or mental issue? Watch enough television and you can pick out a cocktail of drugs no mere mortal can spell, pronounce, or afford. The brainteaser in all this is racing to read the small print and listening to the speed talker explain all the potential side-effects of taking these drugs you are actually supposed to ask your physician to prescribe. Joints not moving easy? Try Xeljanzgc, but do not eat, drink, drive, operate heavy equipment, stare into the sun, clean your house or use insect repellant while under the influence. High blood pressure? Ask for Ispknozlic, but do not ingest tap water, lick glazed donuts, parallel park, skip through a meadow, or engage in conversation with Walmart
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clerks. Trouble sleeping? Try Zolenghskyf, but do not fall asleep in front of a black and white television, dream about vacations, deposit cash in a checking account or mow the lawn. Feeling tired and out of sorts? Try Hlkiunjjck, but do not chop vegetables (some fruits are OK), recline in a nonLazy-e-boy chair (paux-leather only), attend a live music performance (prerecorded acceptable), or ride as a passenger on a Vespa (no one should do that anyway). Ironically, all the ailing ‘actors’ in the commercials have beautiful toothy smiles (they must have overpaid their dentists as well), appear to be in their BMI weight range, and apparently have not had a recent battle of the wills with their significant other. My eyes may be aging, but I am still able to read the tiny screen print that says “actor, or do not try this without first checking with your doctor.” Looks to me like doing these drugs with those actors will cure me of all that ails me. For now, I will keep a steady diet of adult beverages and the occasional aspirin along with the one prescription drug that is allegedly balancing something in my internal system. The three month supply cost just doubled, but I can still do a yoga tree pose and not topple over. For now, like those great old oaks, I will age in place, let the wind blow through whatever hair I have left and bend with the storms.
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July 1, 2017
KB Home Open House At Legend Point
Kaitlyn Brooks and WyndyClark, both with RE/MAX Associates.
Heather Duffin and Shannon Thayne, both with Coldwell Banker D’Ann Harper Realtors.
Faithful Carter, Noble Realty Group with Lacy Padilla and Ray Molina, both KB Home.
Faithful Carter, Noble Realty Group and Ray Molina, KB Home.
Annette Brown, Angelica Fair, Cindy Pundt and Rosalyn Mitchell, all with Coldwell Banker D’Ann Harper Realtors.
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July 1, 2017
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Stacy Barton and Dana Phillips, both with Phillips & Associates Realty enjoy the PT50 Fashion Show.
Susan Thayer Kelley and Mike Kelley, both with eProperty Realty at the Hill Country REP Mixer.
Robert Ben Henderson, Henderson Real Estate and Cynthia Emerson, Regal Realty at the SWBC Lunch & Learn. Susie Sheffield, CORIE Properties, Sarah Thienes, David Weekley Homes and Cathy Alexander, RE/MAX Preferred at the CRS Happy Hour at David Weekley Homes.
Rose Arredondo and Lisa Stanley, both with Coldwell Banker D’Ann Harper Realtors at the PT50 Sitterle Homes event at Companas. Carlos Fernandez, Coldwell Banker D’Ann Harper Realtors and Gary Scott, Home Team of America at the SWBC Lunch & Learn.
Jo Lewis and Jim Kolodziez, both with Phyllis Browning Company at the CalAtlantic Open House at Johnson Ranch.
Shayla Rose and Marie Kestler, both with Weichert Realtors Corwin & Associates at the Perry Homes Lunch at Mill Creek Crossing.
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July 1, 2017
Veronica Clark, RE/MAX Platinum at the PT50 Fashion Show.
Robert Pike, BHHS PenFed Realty at the CalAtlantic Homes Open House at Fronterra.
Mario Galdos, Legacy Mutual Mortgage, Susan Ramirez, Providence Title and Lorraine Bookart, Legacy Mutual Mortgage at the Hill Country REP Mixer.
Tiffany Wright, RE/MAX Access and John Gialobbe, RE/MAX Associates, at the TRLP Mixer.
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July 1, 2017
CRS Happy Hour At David Weekley Homes Renae Pretty, BH&GRE Bradfield Properties, Carmen Soto, Vivid Realty and Luly Shannon, Guest.
Richard Banks, Guest with Christine Aldrate Banks, RE/MAX Preferred.
Susie Sheffield, CORIE Propereties, and Ross Frappart, North American Title with Juan Casas and Nick Handel, both David Weekley Homes.
Celebrating 34 Years!
Marietta Alba, Founder and CEO of Apartment & Relocation Center sends grateful thanks to the REALTORS for all their support during the last 34 years.
(210) 493-1688 • (800) 598-1688 www.aptreloctr.com
Apartment rental assistance for long and short term needs. Corporate apartments.
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July 1, 2017
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July 1, 2017
Movement Mortgage Happy Hour Christine Alderete Banks, RE/MAX Preferred and Janet Phiefer-Ruiz, Movement Mortgage.
Tom Fentress, RE/MAX Preferred and Domingo Bravo, Movement Mortgage.
Hugh Blevins, Perry Homes with Dale Lucas and Roy Richards, both Movement Mortgage.
Vanessa Rodriguez and Robert Saenz, both with Xsellence Realty.
Paul Fregett, Movement Mortgage and Keith Harris, Century 21 Northside.
Darren Scrimpshire, Guest, Annie McNiel, Movement Mortgage and Darcy Scrimpshire, Guest.
Molly Harvey, Gina Mead and Arlene Chalkley, all with ERA Colonial Real Estate.
Rose Esquivel, Guest and Roy Richards Movement Mortgage.
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July 1, 2017
By Paula Durocher President, Women’s Council of REALTORS, Hill Country
Our Merry Month Of May I can’t I can’t believe it is already the end of June. 2017 is just flying by. Women’s Council of REALTORS® Hill Country Network had a great June luncheon. Our speaker was Catelyn Scholwinski who is the coordinator for New Braunfels Recycling. Her topic was “Recycling for Both You and Your Client”, and although Catelyn talked specifically about recycling in New Braunfels, most of it is true for other cities too. Just check with your local city for their specifics. I learned so many interesting things about Garbage, Recycling and Green Waste services. I never thought I would say that learning about trash was exciting.... but it really was, so we got down and dirty and learned a lot from Catelyn. First off, we learned all about Green Waste. Who doesn’t want to go green and help our environment? Green Waste is collected
curbside the same day as recycling and the following items are accepted in either bundles or in green waste bags but must not weigh more than 40 pounds. Leaves, grass clippings, natural Christmas trees, twigs, and garden trimmings can be included but all branches must be cut into four-foot lengths and tied with rope or twine. The following items are prohibited: soil, building materials, food waste, palm trees or fronds, recyclables, rocks, yucca plants, cactus, trash and metals. Visit www.nbtexas.org/greenwaste for more information on acceptable and nonacceptable Green Waste items and a list of locations where you can pick up Green Waste bags. Next, we learned about Garbage. You ready for some trash talk? Each home in New Braunfels is issued one 96- gallon cart for garbage. All garbage must be bagged and placed inside cart and
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lid must be closed. Additional carts can be requested for a small fee. Any bagged garbage that won’t fit in the trash bash must be labeled with a City-issued “Excess Garbage Tag” and placed next to the garbage cart. Carts belong to the city so you are not allowed to permanently mark them. A few items prohibited from being put in the garbage carts include tires, hot ashes or coals, TV’s, Green Waste, soil, bulky appliances, bricks, and rocks. For more details on what the city will and will not collect visit: www.nbtexas.org/swrd. We also learned all about Recycling. The city issues one blue cart per household. Something I was not aware of was that New Braunfels does not want recyclables to be put in plastic bags first and then into your cart. They want them to be loose in the cart. These blue carts are also property of the city so do not permanently mark these either. Acceptable items to be recycled are: clean, dry paper, such as cardboard, newspaper and magazines, glass bottles and jars, aluminum cans, dairy and juice cartons. Prohibited items are plastic bags, wrap or film, Styrofoam, hangers, hoses, mirrors, trash including diapers, tissues, paper towels and napkins. The New Braunfels City Recycle Center is
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located at 488 South Castell Avenue. For more information and hours of operation visit www.nbtexas.ort/recylce. New Braunfels also has a number of locations where you can drop off bulky items. A few items they will accept are appliances with the Freon removed, scrap metal, furniture, mattresses. I was happy to learn about the last item. It seems like no one accepts mattresses as they are so big and bulky. Although they will collect mattresses, there are a few items they will not collect. Some of those are commercial garbage, appliances with Freon, chemicals, oil and paints. For a more detailed list on what they will and will not collect visit www.nbtexas.org/swrd. If you do not live in the New Braunfels area check your city’s website for information on what they will and will not collect for garbage, recycling etc. Hill Country Network will not be having a July luncheon. We hope you can spend a great July 4 with family and friends. However, we will be back at McKenna Aug 10 for our Fashion show featuring clothing and accessories from local business. As always if you have any questions pertaining to Women’s Council of Realtors feel free to contact me. 210-262-4776 PDurocher@TheSmarttTeam.com
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July 1, 2017
Susan Jones, JB Goodwin at the PT50 Fashion Show.
Tim Daniels, Guest with Kelli Sue Daniels, Coldwell Banker D’Ann Harper Realtors at David Weekley Homes at Tobin Hill.
Sandra Lagos, ARCCAA at the SWBC Lunch & Learn.
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July 1, 2017
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Chicago Title PAWs Event
Kelli Pearson, Chicago Title, Sara Gerrish (Barley), RE/MAX Unlimited, Casey Jones, Chicago Title, Rachel Bruno, RE/MAX Unlimited and Polly Keene, Chicago Title.
Emily Pilgrim (Storm) and Ella Pilgrim (Pearl).
Alyse Sellers (Lily), Mary Boxwell, Marilee Salazar, Angel Davis (Whiskey), all Chicago Title and Britney Davis, Guest.
Sara Judson and Trisha Osorno, both Exquisite Properties, Juan Martinez, Pilgrim Mortgage, Marie Crabb, Exquisite Properties and Mike Pilgrim, Pilgrim Mortgage.
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SWBC Lunch & Learn SWBC Underwriters.
Jeannie Martinez and Bonnie Stevens, both Coldwell Banker D’Ann Harper Realtors.
Yolanda Pearson, Alamo Area Realtors and Dana Taylor, Independence Title.
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July 1, 2017
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SWBC Lunch & Learn
Enid Barrios, Rey Garza Real Estate and Delores Flores, SWBC.
Timothy Brock, Vortex Realty.
Cassie Lacarde and Nancy Duran, both with Zars & Rogers.
Kathy Hoech, Keller Williams Boerne.
Scott Brown, SWBC, Speaker.
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Luncheon or Dinner Presentation You and a guest are invited to attend a special FREE LUNCH or DINNER presentation. These programs are presented by Ed Guerrero of Guerrero CPA.
UPCOMING PRESENTATION DATES: Tax Strategies LUNCHEON Every FRIDAY, 11:30am - 1pm
Tax and Vacation Straegies DINNER Every WEDNESDAY, 6:30pm - 8pm
1st Fri - Social Security/ Retirement 2nd Fri - Tax and Vacation 3rd Fri - Persoanl and Business 4th Fri - Real Estate Investments
www.guerrerocpa.com RESERVATIONS REQUIRED CALL TODAY, ASK FOR ROBERT!
508 W. Rhapsody, San Anotnio TX 78216
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Presentation fills quickly - seating is limited!
Adults only.
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Imagine Homes Cooking Class At Cibolo Canyons Jennifer Guidry, guest, and Erin Kopplin, Imagine Homes, with Babs Krszjzaniek and Narec Pana, both BH&GRE Bradfield Properties.
Brenda Scott, Century 21 Scott Myers and Lisy Valazquez, Guest.
Krista Daries, Imagine Homes.
Congratulations To San Antonio’s Top Producer In May! Pat Fitzgerald Residential Mortgage Loan Officer RMLO NMLS #218508 O: 210.215.4400 | M: 210.862.6296 14100 San Pedro Ave., Ste 210 San Antonio, TX 78232
For use by Real Estate Professionals only. Not intended for public use or distirbition.
Andrea Alajandro, Amy Lopez and Grant Lopez, all with RE/MAX Associates.
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REALTORS® recognize that once their buyer clients are ready to occupy their new homes it is important for them to have access to a solid warranty plan that will protect them should they experience home maintenance and repair problems that can crop up soon after the purchase. Over the years many real estate professionals have become quite frustrated with the poor performance many of their clients have received from some of the less reputable warranty companies around the country. In 1990, the OneGuard® Home Warranty company was founded by property managers plagued with that same frustration, who believed that homeowners deserved a better service, and set about designing a warranty plan that would help clients
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more readily recover from system shutdowns occurring in their homes. Since its inception OneGuard® has proven to be one of the fastest growing warranty service providers in the Southwest and now includes coverage in Arizona, Nebraska and Texas. The vision of OneGuard’s® founders was far reaching and their plans are designed to offer the homeowner a faster response time when those repair occasions arise, along with stellar customer service, and fewer limitations within the warranty. Their top-quality plans go well beyond most traditional home warranties in that they provide a wide array of home maintenance services in addition to the usual coverage for fixing household systems and appliances.
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There is little doubt that when one considers the high costs that can be associated with home systems and appliance repairs, a home warranty is relatively easy on the budget and provides great value. Due to their passion for ensuring that their customers feel valued and are being treated with exceptional care, OneGuard® offers a combination of home warranty and service plans that allows the homeowner to sit back and let qualified technicians take care of the work. Some of the additional unique services can include things like landscaping and lawn maintenance, carpet cleaning, window washing, rekeying and even pest control. This is all made possible because OneGuard® partners with a network of reputable, skilled contractors that have the expertise to get the job done. They use only manufacturer approved parts for repairs and will then follow-up to ensure the customer was satisfied with the performance and outcome. As a result of this attention to detail OneGuard® has been given the Angie’s List Super Service Award, over consecutive years, for consistently maintaining their “A” rating. After partnering with OneGuard®, REALTORS® have found that their listings often have a competitive advantage over those of other agents. When it comes to system and appliance failures that may
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occur before or after a sale closes, immediate response by this company assures that the REALTOR®, as the professional associated with the transaction, will have a reduced risk of liability. OneGuard® greatly values their partnership with the real estate community. The OneGuard® products include three major levels available to REALTOR® seller or buyer clients are known as, Sentinel, Centurion and Guardian, and as might be expected, the Guardian level is the most all-inclusive of the plans. The items that are included within each of the plan levels can be found listed on the company website: https://common.oneguardhomewarranty.com/RealEstate/Pla nsAndPrices/TX. Shannon Lopez, with 22 years of experience in the San Antonio real estate market, is the OneGuard® Account Executive for an area that includes San Antonio, Boerne, New Braunfels and San Marcos. She understands how important a highly rated home warranty plan can be for both buyers and sellers, especially when the warranty is coupled with the quickest response time possible. Shannon is available to provide CE classes at the location of your choosing and can be reached by phone at (210) 336-7642 or via email at S.Lopez@oneguardhw.com. She would welcome your call!
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July 1, 2017
Impressive Sales Production Earns Century 21 Scott Myers the Century 21® Gold Medallion® Award Recognizing the extraordinary sales effort of CENTURY 21 Scott Myers in 2016, Century 21 Real Estate LLC, recently awarded the office with the CENTURY 21 GOLD MEDALLION Award MYERS for sales production. The national award recognizes independent CENTURY 21® offices that achieve or surpass $1,469,000 in sales production or 306 closed transaction sides within the calendar year. In honor of this accomplishment, Century 21 Real Estate
LLC will present CENTURY 21 Scott Myers with a customized trophy. "CENTURY 21 Scott Myers has displayed a tremendous commitment to providing an exemplary level of service to their clients and on behalf of CENTURY 21, I congratulate them on their success," said Rick Davidson, president and chief executive officer, Century 21 Real Estate LLC. The company also has received the Pinnacle quality Service award each year since 2002. CENTURY 21 Scott Myers is a fullservice brokerage located at 11830 Wurzbach Rd ( The Elms Shopping Center) specializing in residential, commercial, property management and farm and ranch properties.
Houses In San Antonio continues to grow. Houses in San Antonio, Ltd. (“Houses In San Antonio”) (www.HousesInSanAntonio.com), a full service real estate brokerage which has been serving San Antonio and its surrounding areas since 1996. Houses In San Antonio is honored to welcome Connie Martinez as the latest addition to the HISA family. Connie earned her license in 2005. She is guided by her
passion to provide the best experience. With over 10 years of experience specialized in home buying, selling and apartment locating she has built a highly regarded reputation in the San Antonio market. “I’m proud to be part of such a progressive league of real estate professionals. Dedication to their profession, loyalty to their community, and a general team approach were the deciding factors for my transition,” says Connie.
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Botting Joins Berkshire Hathaway Home Services PenFed We l c o m e Broker Associate Melody Botting to Berkshire Hathaway Home Services PenFed Realty. She is a native Texan relocated from the Dallas/Fort Worth BOTTING Metroplex to the beautiful San Antonio area. Melody brings over 15 years of superior real estate service to home buyers, sellers and
investors. Her expertise include: home staging and rehab, home evaluations, home sales, agent training and client retention methodologies. Melody’s experience with home appraisals and mortgage loan origination brings added value to her clients. Special interests and hobbiesMarathon runner, Sky Diver, Certified Agent Mentor/Trainer. Volunteer participant for- Meals on Wheels, Operation Kindness, Habitat for Humanity
Lemieux Named to Fill Position at RE/MAX Associates R E / M A X Associates in San A ntonio has a nnounced the addition of Esther Lemieux as their new Risk Manager / D e v e l o p m e n t C o o r d i n a t o r LEMIEUX / R e c r u i t e r. Her experience has spanned property management, residential sales, residential brokerage ownership, personnel management, and oil royalty accounting.
Esther has been a licensed REALTOR since 1994 and received her Broker ’s license in 2007. Her designations include ABR, CRS, GRI, MRP, ALHS, and she is a CRB candidate. In 2005 Esther completed the Texas Real Estate Leadership Program. She has served on multiple SABOR, TAR, and NAR committees as well being a former Director for SABOR, TAR, and NAR. Also 2005 Women’s Council of REALTORS, San Antonio President. Esther was awarded the Omega Tau Rho award in 2015.
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July 1, 2017
REAL ESTATE NEWS SOURCE
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Hollywood-Crawford Door Co. Offers Free Inspections For National Garage Door Safety Month Start busy summer season by making sure door, opening system are safe Garage doors play many roles in the home: in addition to being one of the most frequently used entry points, they are also storage areas, workshops, even man caves. That’s why it’s so important to pay special attention to the garage door and its opening system. Just as homeowners have their heating and cooling systems inspected each year, the garage door system should also be inspected by a professional each year, said Randy Oliver, president of Hollywood-Crawford Door Company. “Most people don’t think about their garage doors until something goes wrong,” Oliver said. “These are the largest, heaviest moving devices in the home, so regular inspection and maintenance is important to help keep them working safely and properly.”
This June, for National Garage Door Safety Month, Hollywood-Crawford is offering free, no-obligation inspections of residential garage door systems throughout its service area, which includes San Antonio, Boerne, Bulverde and New Braunfels. Schedule a free safety check by calling 210-494-3434. “An annual inspection by a professional can help identify a small problem and fix it before it turns into a bigger problem,” Oliver says. As the busy summer season begins, Hollywood-Crawford has the following safety advice for homeowners: Remind children that the garage door and opener are not toys. This is especially important since bicycles and other larger toys are commonly stored in the garage. Never try to “race” under a garage door that’s opening or closing.
A garage door’s springs and cables are under extreme tension and can cause severe injury or even death if handled improperly. These should be repaired only by a trained service technician. Hollywood-Crawford also offers a series of quick tests to quickly that homeowners can perform monthly to determine if a garage door is operating safely: 1. Check the sides of the garage door for properly installed photo eyes (black sensors), mounted no higher than 6 inches off the floor. 2. Block the photo-eye with an object over 6 inches tall, and press the garage door opener’s close button. The door should not close. 3. Lay a 1.5-inch high object on the ground in the door’s path and press the close button. The door should reverse off this object.
4. If the door fails any of these tests, call a reputable, professional garage door service company. Find an insured, well-established company with a local brick-and-mortar office. Check their reviews online and look for members of reputable trade associations, such as the International Door Association, which has strict ethics policies, or the Institute of Door Dealer Education (IDEA), which offers accreditation for garage door dealers and certification for door technicians. Get a firm estimate before authorizing work. Hollywood-Crawford is the only garage door dealer in San Antonio accredited by the Institute of Door Dealer Education and Accreditation (IDEA). Oliver is currently the President of the International Door Association, the world’s largest association of professional garage door and access systems dealers and installers.
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REAL ESTATE NEWS SOURCE
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July 1, 2017
Heads And Tails Crawfish Boil
Jenny Lee, Keller Williams Legacy, Jennifer Ward, Ward Realty and Wesley Tribble, Draper & Kramer Mortgage.
Sponsors of the event.
Melissa Wursch and John Villalobos, both with Keller Williams Heritage and Shannon Lopez, OneGuard Home Warranty.
Cindy Pena, Trinity Title and Micki Scott, Bob Rodgers.
Kerry Banda, eProperty Realty and Mary Ann Rhodes, Phyllis Browning Company.
Good Crowd.
Shannon Lopez, OneGuard Home Warranty, Brian Cox, Trinity Title and Yvonne Karkut, Sponsor.