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BUSINESS March/April 2017 $3.00

Taking the Pulse of IT in Healthcare A PUBLICATION OF THE

PLUS: • Building Up Delaware • The Future of the Affordable Care Act



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1/19/17 4:36 PM

Senator Chris Coons speaks about the importance of trademarks and intellectual property, and their regulation, at a roundtable discussion hosted at the Chamber. He was joined by the U.S. Chamber of Commerce and the International Trademark Association.

Departments Message from the President ................. 2 Legislative Priority .................................. 3 Delaware Demographics Shifting Member News and Notes ...................... 6

In this Issue Features

Business Spotlight: Pineapple Catering Welcome New Members ...................... 14 Chamber Scene ..................................... 16

THE COASTAL ZONE BALANCING ACT ...................................................................... 5 GUIDE TO REAL ESTATE .......................................................................................... 19 Building Up the Construction Industry Building, by Design, in Dover

GUIDE TO TAXES .................................................................................................... 25 Be Prepared for Major Tax Changes

GUIDE TO HEALTHCARE........................................................................................... 26 Taking the Pulse of IT in Healthcare The Future of the Affordable Care Act

On The Cover

Beebe Healthcare’s Vice President and CIO, Michael J. Maksymow. Photo by Nick Wallace Photography DELAWARE BUSINESS

Nonprofit Spotlight: The Challenge Program


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Newsbites ............................................... 39 Calendar ................................................. 46 Chamber Member Benefits ................. 48 Chamber Committees .......................... 50 For Assistance, Contact the Chamber .......................................... 52

Volume 22, Number 2 / Delaware Business (USPS 012098) (ISSN 153253542) is published bi-monthly by the DSCC Center for Business Management. Subscription price is $18 a year (included in membership dues). Known office of publication is 1201 N. Orange St., Suite 200, Wilmington, DE 19801. Periodicals postage paid Wilmington, DE 19850. Postmaster: Send address changes to Delaware Business, c/o DSCC Center for Business Management, P.O. Box 671, Wilmington, DE 19899-0671. Telephone (302) 655-7221. 1

Message from the President On his first day in office Governor Carney signed an executive order establishing a commission that will study the restructuring of the Delaware Economic Development Office (DEDO) as a public/ private partnership. This endeavor was proposed In the Delaware Growth Rich Heffron Agenda report released by the Delaware Business Roundtable last September. This is one of several proposals included in this report which looks at ways to energize Delaware’s economic growth. Several states including Texas and North Carolina have public/ private economic development entities. Each has its own identity both in function and form. The role of this commission, made up of members representing business, labor, nonprofit and government organizations, as well as the public, is to scrutinize, with the assistance of TIP Strategies that authored the Growth Agenda report, how various public/private economic development organizations operate. The goal of the commission is to determine if a public/private DEDO makes sense and, if so, what form it should take. The Delaware State Chamber of Commerce has been involved with this initiative because its members believe economic growth involving existing Delaware companies expanding, the development of an entrepreneurial culture, and the attraction of companies locating facilities in Delaware can be strengthened by a public/ private partnership – one that is similar to what has been successful in other states. To make this work Delaware business leaders need to invest time, knowledge and capital. Governor Carney has made it clear with the endorsement of this effort that he is willing to make a major investment by looking for new and better ways to grow our state’s economy. It is up to the business community to match his commitment.

DELAWARE BUSINESS EDITORIAL STAFF Salvatore J. “Chip” Rossi A. Richard Heffron Chairman President

Nicholas P. Lambrow Salvatore J. “Chip” Rossi M&T Bank Bank of America Martha S. Gilman VICE CHAIR Gilman Development Gary R. Stockbridge Company Delmarva Power Michael Houghton TREASURER Morris, Nichols, Arsht & Barry Crozier Tunnell, LLP Belfint, Lyons & Shuman CHAIR

Scott Malfitano CSC - Corporation Service Company Nicholas Marsini PNC Bank, Delaware, Retired Robert (Rob) Rider, Jr. O.A. Newton Dennis M. Salter Summit Realty Advisors, Inc.

Mark Stellini Assurance Media Mark Turner WSFS Bank Richelle Vible Catholic Charities of Delaware Katie Wilkinson Fulton Bank, N.A.

BOARD OF GOVERNORS Tony Allen Bank of America Stephanie Andrzejewski AstraZeneca Pharmaceuticals LP Steve Baccino Delmarva Power Greg Ballance Diamond Technologies Mike B. Berardi Wohlsen Construction Company Murray Berstein Nixon Uniform Service, Retired Robert A. Book, II Delaware Electric Cooperative Julian H. “Pete” Booker The SmartDrive Foundation Jennifer Gimler Brady Potter Anderson & Corroon LLP Mark Brainard Delaware Technical Community College Kevin C. Broadhurst Comcast Robert L. Byrd The Byrd Group Stuart Comstock-Gay Delaware Community Foundation Timothy J. Constantine Highmark Delaware, BCBS Charlie Copeland Associates International, Inc. Ernest Dianastasis The Precisionists, Inc. Brian DiSabatino EDiS Company José Dominguez Delaware City Refining Company Denis Dunn AT&T, Delaware G. Kevin Fasic Cooch & Taylor, PA Jeffrey Fried Beebe Healthcare Donald T. Fulton George J. Weiner Associates Jeffrey Garland University of Delaware Julie Garner AstraZeneca Pharmaceuticals LP

STAFF A. Richard Heffron President

Cheryl Corn Executive Assistant to the President, Sr. Vice President Communications Denée Crumrine Communications Manager


Christina Jones Graphic Design


Marianne K. Antonini Sr. Vice President & CFO

The mission of the Delaware State Chamber of Commerce is to promote an economic climate that strengthens the competitiveness of Delaware businesses and benefits citizens of the state. The Chamber will provide services members want; it will serve and be recognized as the primary resource on matters affecting companies of all sizes; and it will be the leading advocate for business with government in Delaware.

Denée Crumrine Editor

Jason D. Gonzalez DuPont Glen Gray CAI Dave Hargadon TD Bank Pete Hayward University of Delaware, Retired John (Jack) E. Healy III Healy Long & Jevin, Inc. Vera Holmes Ashland, Inc. Bryan B. Horsey Bloom Energy Corporation Timothy Houseal Young Conaway Stargatt & Taylor, LLP Christopher L. Kenny ShopRites of Delaware Richard Kenny ShopRites of Delaware, Retired Bernhard Koch AAA Mid-Atlantic Richard H. LaPenta Insurance & Financial Services, Ltd. Stephan Lehm VanDemark & Lynch, Inc. Alan Levin Drinker Biddle & Reath Renee Lewandowski Agilent Technologies Andy Lubin Delaware Financial Group William E. Manning Saul Ewing, LLP Guy Marcozzi Duffield Associates, Inc. Paul M. McConnell McConnell Development, Inc. Bonnie Metz Verizon, Delaware Chad Moore The Bellmoor Inn & Spa Nicholas A. Moriello, R.H.U. Health Insurance Associates Peter Morrow The Welfare Foundation Terry Murphy Bayhealth Medical Center Mac Nagaswami Carvertise James DeChene Sr. Vice President Government Affairs Mark A. DiMaio Director for Grassroots and Research Linda D. Eriksen Accounting Associate Ken Evans Account Executive

Janice E. Nevin, M.D., MPH Christiana Care Health System Robert W. Perkins Brandywine Public Strategies Roy Proujansky The Nemours Children’s Healthcare System Theodore J. Prushinski Citizens Bank Michael Ratchford W.L. Gore & Associates, Inc. Rhett Ruggerio Ruggerio Willson & Associates, LLC Greg Sawka Bancroft Construction Company Fred C. Sears, II Delaware Community Foundation, Retired Jeffery Sills Capital One Greg Smith The Chemours Company William Smith Environmental Alliance W. Laird Stabler, III, Esq. Laird Stabler & Associates, LLC Grace Stockley FideliTrade, Incorporated Dian C. Taylor Artesian Water James A. Tevebaugh Tevebaugh Associates William M. Topkis Michael S. Uffner AutoTeam Delaware Michael D. Waite Blood Bank of Delmarva Clinton Walker Barclaycard US William S. Wallace JPMorgan Chase Robert W. Whetzel Richards, Layton & Finger Stuart Widom Calpine Harry L. Williams Delaware State University

Chuck James Sr. Vice President Membership Fred Miller Advertising/Retention Bill Osborne Interim President, DPPI Kelly Wetzel Events Manager, Program & Communications Specialist

DELAWARE STATE CHAMBER OF COMMERCE 1201 NORTH ORANGE STREET, P.O. BOX 671 • WILMINGTON, DE 19899-0671 (302) 655-7221 • (800) 292-9507 • WWW.DSCC.COM

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Delaware Demographics Shifting



IN AN OP-ED penned by Edward C. Ratledge, Director, Center for Applied Demography & Survey Research, University of Delaware and Bill Osborne, Interim President, Delaware Public Policy Institute, they discussed how Delaware’s demographic changes are impacting Delaware. The article was a good primer on just how large a challenge the General Assembly is facing, not only this year, but in future years related to the state’s budget. A leading cause of our issues is Delaware’s aging population, an increasing number of retirees, and a relatively low number of younger workers here to replace those leaving the workforce. The article highlights the ramifications of these demographic shifts. The baby boomers, those roughly in the 52-71 age group, number 250,000 in Delaware. The group that will replace the boomers is now 0-19 years of age. Births in Delaware peaked in 2007 at 12,000 annually. Since that peak, the number of births has moved slowly downward to 11,000 annually and births are expected to stay in this range for the next 30 years. Thus the 0-19 population remains in a narrow range around 232,000 in the next few decades. At the same time the 65+ population climbs from 159,000 today to 264,000 in 2050. Given the aging of the population and slower growth in the economy, there will be continuous pressure on the State’s budget. Pensions and health care costs for state employees and retirees (also the subject of a study by the Delaware Public Policy Institute in 2015) are both increasing faster than revenue. Added to the mix will be increased pressures to fund education, already a full third of Delaware’s budget, and expected to grow, and the increased costs of Medicaid, which not only increases as our economy lags, but can also increase unexpectedly if the Federal share is reduced. The takeaway from this article echoes what the State Chamber has been calling for: a structural change to state spending and revenue collection that mirrors in large part what the DEFAC Taskforce on Revenues came up with in 2015. While the downside is that the report’s recommendations are revenue neutral for three years, which is no help to the existing budget shortfall, it does decrease the state’s reliance on revenue items like abandoned property, lottery and other revenue streams not directly tied to the economy. Our hope is the General Assembly takes a renewed look at DELAWARE BUSINESS


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Provided by Ed Ratledge, UD Center for Applied Demography & Survey Research

recent studies that provide road maps toward sustainability and growth—notably the aforementioned DEFAC report and the Delaware Business Roundtable’s Growth Agenda. Each of these lays out fundamental steps the state needs to take sooner rather than later to help stabilize state spending and put our fiscal house in order. 3


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The Coastal Zone Balancing Act EARLY LAST YEAR the Delaware Business Roundtable commissioned the national economic development-consulting firm, Tip Strategies, to create a forward-looking economic development plan for our state. With many hundreds of hours of research and meetings, with well over 100 individuals representing the numerous stakeholders impacted by decisions in Dover, Tip Strategies and the Business Roundtable released the Delaware Growth Agenda in July of 2016. As one of the 100+ stakeholders involved, the Delaware Contractors Association (DCA) was pleased to play a roll in helping shape a new direction for Delaware’s economy. For those unfamiliar with the DCA, it is Delaware’s premier construction trade association, consisting of both Union and Open Shop construction companies, supported by related business that provide goods and services to the construction industry. Shaping government policy is a key aspect of the DCA’s charter and, in fact, a primary reason for the association’s existence. Adding to the already strong mission statement, the DCA adopted four foundational principles, each focused on issues critical to its membership and the state. One of the principles, improving the state’s economy through a vibrant and aggressive Economic Development strategy, is today’s focus. This DCA principle states: “DCA members recognize and strongly support increased opportunity and growth in Delaware. Working through partnerships with political leadership and the state’s other leading business and nonprofit organizations inspires solid ideas and creates solid policy. Equally important is the identification and removal of the policy and regulatory obstacles that inhibit growth.” Based on this DCA principle and the Agenda for Growth, a broad coalition including the State Chamber, Committee of 100, Delawareans for Environmental and Economic Development (DEED), and many of Delaware’s environmental interests, is now working diligently, finding common ground to support modifications to Delaware’s iconic Coastal Zone Act. Much has been written about former Governor Russ Peterson’s prescient legislation, enacted in 1971, at a time when little regulatory control existed for the protection of our environment. This was before the creation of the EPA, the Clean Water Act and other state and regulatory agencies that, today, provide stringent environmental regulatory DELAWARE BUSINESS


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oversight. Finding the right balance between regulatory oversight and proper economic development is always a challenge. But, as is always the case, the passage of time and the progressive shift in thought and policy require a new look at old ideas. Delaware’s economy in 2017 is far different than that of 1971. Think back to that time… The economy was led by DuPont, Phoenix Steel, General Motors, and Chrysler – all classic manufacturing interests and today, gone. And each of these companies created an environmental legacy with which we all must deal, including cleanup costs far beyond what the state or any government jurisdiction can possibly afford. Understanding the need for change, the coalition has identified just over 4,000 acres and 43 parcels, with one exception, all located above the Chesapeake and Delaware Canal. The properties, all either current or former manufacturing sites, are ideal for remediation and re-development within the Coastal Zone. The 43 parcels comprise, in total, less than 2% of the total area within the zone. Think about the jobs decimated over the years, the impact on the middle-class and its former reliance on well-paying manufacturing jobs. Now fast forward to today with the largest employer in the state of Delaware being the state itself. Think back to 1971 when State employment was not the preferred choice of career that it is today. While the Delaware economy has now shifted to a service-based economy, we have the opportunity to diversify and attract new opportunities for manufacturing. Amending the CZA to re-purpose Brownfields will greatly improve these prospects. We need to fix this. And why is this important to the Delaware Contractors Association? With over 300 employer members representing all disciplines of construction in Delaware, this association represents thousands of Delaware residents, all of who live, pay taxes, spend money and vote in Delaware. The DCA membership is a major economic driver for what is good for Delaware. We can fix this. Bill Freeborn Executive Director of the Delaware Contractors Association.




DSCC President Rich Heffron presents the 2017 Josiah Marvel Cup to Mrs. Carroll M. Carpenter at the Chamber’s Annual Dinner. From left to right: Congresswoman Lisa Blunt Rochester, Governor-elect John Carney, DSCC Chairman of the Board Chip Rossi of Bank of America, Rich Heffron, Carroll Carpenter, Governor Jack Markell, and Mrs. Michelle Rollins.

2017 Josiah Marvel Cup: Carroll M. Carpenter The Delaware State Chamber of Commerce awarded its prestigious Josiah Marvel Cup Award to Carroll M. Carpenter on Monday, January 9, 2017, at the Chamber’s 180th Annual Dinner. The Marvel Cup Award was established in 1951 to honor a Delawarean who has made an outstanding contribution to the state, community, or society. The State Chamber’s highest honor is named in memory of the Honorable Josiah Marvel, who reorganized, and was the first president of, the State Chamber in 1913 and 1914. The award was originally presented to Marvel upon his retirement and has been imprinted with the name of each recipient. The identity of the winner is not announced until the award is presented at the Annual Dinner. Mrs. Carroll M. Carpenter has an extensive history of volunteerism and community service, especially with organizations with a focus on health. Presently, she serves as Chair of the Christiana Care Board of Trustees, since 2010; President of the Good



Samaritan Foundation, since 2009; Leadership Division Co-Chair for the Executive Committee of the Campaign for the Wilmington Campus of Christian Care, since 2009; and Co-Founder and Co-Chair of Massachusetts General Hospital’s Leadership Council for Psychiatry, since 2006. She has been honored by Christiana Care Hospital for her leadership in founding the Friends of Helen F. Graham Cancer Center, and by Massachusetts General Hospital and Harvard Medical School for establishing the Edmund N. and Carroll M. Carpenter Professorship in Psychiatry for Women’s Mental Health, the first in its field. Mrs. Carpenter is also the recipient of the Partners HealthCare Jack Connors Jr. Award for Philanthropic Leadership from Massachusetts General Hospital, the MGH Chief of Psychiatry Philanthropy Leadership Award, the Christiana Care Harrington Trustee Award, Ministry of Caring’s Caring Bowl, and the National Society of Fundraising Executives’ Philanthropy Day Award.

Her active role with some of the aforementioned organizations, among others, be it volunteering, chairing committees or helping to raise millions of dollars for admirable causes, has served as an inspiration and example to many. Colleagues, friends, family and recipients of her good will, alike, are a living testament to her accomplishments and service to our community. The Chamber was thrilled that Mrs. Carpenter could be joined by her three children in celebration of her accomplishments, among many other friends and colleagues. The Annual Dinner was held at the Chase Center on the Riverfront, attracted 980 business leaders, elected officials and state dignitaries. The evening’s program included a keynote address by Chairman of the Board and CEO of DuPont, Edward D. Breen, as well as remarks from Governor Jack Markell, Governor-elect John Carney, Senators Tom Carper and Chris Coons, and Congresswoman Lisa Blunt Rochester.

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Cover & Rossiter directors, Loretta Manning, Marie Holliday and Peter Kennedy.

Retaining Employees, Retaining Clients Retaining good employees is a challenge, and many employers are reshaping their workplaces -- and their expectations -- to keep top performers happy and productive. Accounting firm Cover & Rossiter has mastered employee retention by tailoring each employee’s work plan to fit his or her individual needs and interests. This has proven to be particularly important to retaining high-performing female employees, said Marie Holliday, managing director. “We want to keep our best employees and, as a largely female leadership team, we know women are more productive, more successful and extremely loyal when they’re given flexibility and room to do the things they need and want to do,” said Holliday, who recently became the fifth managing director in





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the firm’s 75-year history. Telecommuting and flexible work schedules are standard. One manager started working an 80-percent schedule when her daughter was born 17 years ago, and still advanced in the firm’s leadership. The firm even encourages employees to take time to pursue unique passions, ranging from horseback riding to traveling to Africa. What’s the most unusual perk at Cover & Rossiter? During tax season, when most firms require employees to work around the clock, Cover & Rossiter requires everyone to take at least one day off each week. “I’ve been with Cover & Rossiter for 13 years, and I’m honored that I’ve been able to help the company grow and thrive.,” said Jennifer Pacilli, Manager. “My priority

is keeping my clients happy and ensuring that they receive excellent service. Our organization is structured so that clients can always get an immediate response, even if I happen to be out of the office.” While some companies fear that flexibility will interfere with client service, clients say they find Cover & Rossiter employees to be consistently sharp, focused and attentive to their needs. “Working with Cover & Rossiter is wonderful and we stay there because of their responsiveness,” said Wilmington dentist Dr. Ed Kuipers. Dr. Kuipers and his wife, Kristen, both use Cover & Rossiter for their businesses and for their family, too. “They are great people delivering us great results. We think highly of them because they treat their staff well which, in turn, means we get treated well.”




The completed Construction Training and Education Center (CTEC), CP’s LEED Gold headquarters in Wilmington. Photos by Carlos Alejandro


The Challenge Program

If you’ve eaten at Del Pez by the Riverfront, visited The Mill downtown, or work with CSC, it’s likely you came across a unique element in the space that caught your eye. It’s likely that the bar, or ping pong table, or reception desk, was created by the Challenge Program. What you may not know is that the bar top at Del Pez was built using reclaimed wood from the Poole building on the Riverfront, and ping pong tables at The Mill, a fellow Chamber member, were



featured in a video with former Governor Jack Markell. Current operations at CSC, another Chamber connection, include building a one-of-a-kind conference table, which will be crafted from a felled walnut tree off the Delaware National Golf Couse. Much like the pieces they create, the Challenge Program is more than meets the eye. The Challenge Program was started in 1995 aiming to provide hands-on vocational training to at-risk youth. Along with learning the construction skills necessary


for employment, program participants are given assistance in earning their high school diplomas or GEDs, and in securing jobs. Participants are also given the confidence and support system to become self-sufficient. On-the-job experience is provided through professional construction projects, primarily in the form of rehabilitating low-income housing for local government and nonprofit agencies. The program has one full-time crew dedicated to housing, and is currently partnering

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Handcrafted ping pong tables at The Mill. Challenge Program with the EastSide Rising to trainee, Kyle, sanding renovate the former Lacy’s a walnut credenza. Bar-B-Q on the corner of 7th and Church. This historically significant building will house a coffee shop on the first floor, and three residential units upstairs. Other projects, like those mentioned earlier, are taken on when time and resources permit. Ranging from tables in local restaurants and office furniture, to the ship replica in Kalmar Nyckel’s Copeland furniture to both residential and commerMaritime Center and reconstruction of cial clients. the historic Jackson & Sharp train car, As part of the Challenge Program, creativity and craftsmanship are never CP Furniture maintains the Challenge’s limited. In fact, the Challenge Program mission and ideals. As a secondary misrecently unveiled CP Furniture, a social sion, it aims to financially support the enterprise providing unique handcrafted



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Challenge Program, and to continue to provide jobs and advanced training to program graduates. All proceeds from furniture sales are re-invested in the program. Presently, the Challenge Program has completed building the Construction Training and Education Center (CTEC), on Wilmington’s East 7th Street peninsula. The CTEC is among the first LEED Gold buildings in Delaware, and serves as headquarters for the program. Its innovative design implements and showcases green building technology, including a green roof, geothermal heat, solar panels and recycled building materials. Trainees were involved in every aspect of the design and construction, from reviewing architectural documents, milling and joining recycled timber components, assembling the steel frame and completing the interior.

To learn more about the Challenge Program and becoming a partner, visit




Pineapple Catering: Hospitality at its Finest According to legend, the sea captains of New England who traversed the Caribbean Islands would come back with cargos of fruits, spices and rum. Upon returning, captains would place a pineapple outside their homes to signify their homecoming, and as an invitation for friends and neighbors to visit. The tradition evolved from real pineapples to pictures on signs, and carvings or décor – from a literal invitation to a symbol of an inviting establishment and of hospitality. True to tradition, Pineapple Catering takes great pride in providing high quality service and food that meet the ideals of the meaningful moniker. Pineapple Catering is a social enterprise of The Hospitality School (THS), which uses profits to provide free culinary arts training and job placement assistance. This presents clients with a unique opportunity to not only patronize a local business in Pineapple Catering, but to support their local community as well through the nonprofit work of THS. THS aims to educate, empower and employ individuals in the hospitality industry. Notably, they have recently started a free exploratory culinary arts afterschool program for New Castle County high school students with disabilities. The sixweek program provides instruction in baking, meat and poultry cooking, vegetable and starch cooking, breakfast cookery, and etiquette and table service. It also offers life skill training, resume building and financial literacy assistance. The program is funded in part by the state Division of Vocational Rehabilitation.




“Pineapple Catering did a fantastic job catering a State Chamber networking breakfast at our office. They made selecting the right types and amounts of food very easy, and after hearing about their coordination with The Hospitality School we knew they were the right choice!” – Matt Laird, Assurance Media LLC “Food is an art, a passion and a therapy,” said Hospitality School founder and CEO Richard C. Carter. “We provide the training, the tools and the opportunity to gain entry-level employment in the food-

service industry in a caring, safe and challenging environment.” Additionally, THS specializes in a culinary arts training program for adults that are undertrained and underem-

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THS trainees serving themed fare at an Oktoberfest event last year. ployed for careers in the foodservice industry. Their 14-week program provides 450 hours of culinary training, food safety and sanitation, job readiness skills, and assistance with job placement. In addition, all graduates complete the ServSafe Food Protection Manager’s Certification Course, the nationally recognized course from the National Restaurant Association’s Educational Foundation. THS is an approved Trade School by the State of Delaware Department of Education. Pineapple Catering plays a large role in helping to teach and solidify skills through hands-on experience and actual employment for THS graduates. Graduates, who continue to work with THS training and employment staff, are given assistance in finding jobs, but are also mentored in an environment that provides confidence-building, skills for being self-sufficient, and a support system. When you do business with Pineapple Catering, you are directly supporting THS programs and graduates. “Pineapple Catering allows the students to get more hands on training in this side of the business. Working alongside our paid culinary chefs, the students see what it takes to be in the catering business. We make 90% of our items from scratch, and the students learn the attention to detail, customer service, on time delivery, and hospitality when it comes to catering,’ said Pineapple Catering director, Rick Carter. “One client of ours summed it up best in regards to our catering business, ‘We show respect to people by the way we prepare our food.’”



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news&Notes The Committee of 100 Celebrates its 50th Anniversary Delaware’s business community is tight knit and, appropriately, highly collaborative. The State and County Chambers, trade associations, and other business and professional organizations frequently join forces to support policies and legislation that will benefit Delaware’s economy. The theme of the Chamber’s Annual Dinner this year was to highlight these partnerships. In 1967, a small group of prominent Wilmington and New Castle County business leaders and professionals con-


THE COMMITTEE OF 100 BOARD OF DIRECTORS Michael J. Scali, President, Partner, Gellert Scali Busenkell & Brown, LLC Jed Hatfield, Immediate Past President, President, Colonial Parking Ted C. Williams, 1st Vice President, President, Landmark Science & Engineering Pamela J. Scott, 2nd Vice President, Assistant General Counsel, Delmarva Power J. Gregory Ellis, 3rd Vice President, Managing Principal, PattersonWoods Commercial Properties Nicki Taylor, Secretary, Vice President, Artesian Water Joseph C. Walker, Treasurer, Senior Vice President, WSFS Bank H. Alan Brangman, Executive Vice President & Treasurer, University of Delaware


Eugene Delle Donne, Vice President, Delle Donne & Associates, Inc. Carol DiLuzio, CPA, CGMA, Principal, Wheeler, Wolfenden & Dwares, P.A. Ted F. Januszka, PE, VP/Regional Transportation Principal, Pennoni Allison Kerwin, Vice President, Group Manager, Commercial R.E., M&T Bank Anthony L. Manerchia, Sr., Senior Vice President, Bryn Mawr Trust Victoria K. Petrone, Partner, Logan & Petrone, LLC Deirdre S. Smith, P.E., Director of Operations, Duffield Associates Michael A. Sumsky, CFO and Treasurer, AAA Mid-Atlantic Paula J. Swain, Executive Vice President, Human Resources, Incyte John Tracey, Partner, Young, Conaway Stargatt & Taylor, LLP

cerned about the business climate in Delaware got together and formed The Committee of 100. The name, urban legend has it, was drawn from the U.S. Chamber’s Committee of 100 advisory council. The organization’s mission would be to ‘promote responsible economic development.’ As Senator Tom Carper often observes, the government’s job is not to create jobs, but to create the conditions in which the private sector can. From its origins, The Committee of 100 has pursued its mission by interacting with government in a balanced and thoughtful way on policies to improve those economic conditions and encourage growth. Starting with a white paper in the summer of 1967 analyzing the lack of ‘stability’ in New Castle County’s planning and land use process, The Committee of 100 established its pattern of combining its critiques with recommendations on how

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to fix problems. (Yes, we are still working with the County today to improve its land use process!) Later the organization worked to eliminate the usury laws that were discouraging the flow of capital into the state. You can see in those efforts the logical path that led a few years later to Frank Biondi’s creation of the Financial Center Development Act. Constructive engagement with the Delaware Economic Development Office manifested itself in The Committee of 100 underwriting business attraction brochures and videos, and in bringing Delaware business leaders together with executives of AAA Mid-Atlantic for a dinner that helped convince AAA to site their headquarters in Wilmington. More often than not, our initiatives have been in collaboration with the Chamber and others. There was the creatively named ‘Business Group’ which was formed during the Quality of Life debates in the 80’s and 90’s and continued to meet as the UDC was being adopted. On several occasions, loose coalitions of business groups have formed to support increased funding for infrastructure investments, particularly the Transportation Trust Fund. Today, we are working together to modernize the Coastal Zone Act, cleaning up polluted industrial sites and bringing them back to productive use. We contributed to, and strongly support the Delaware Business Roundtable’s landmark Delaware Growth Agenda – which Michael J. Scali is the current President of The Committee of 100 and a partner in the law firm of Gellert, Scali, Busenkell, & Brown, LLC.



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we hope will help get the state’s fiscal house back in order. In many respects, the economy in which The Committee of 100 was founded no longer exists. And as it has changed, so have we. Two years ago, we moved our offices to the 1313 Innovation Center in the heart of Delaware’s tech-

nology and entrepreneurial ecosystem. It was more than a symbolic move. We are embracing these emerging sectors in the economy and will be backing education and workforce training efforts to support them. To that end, The Committee of 100 looks forward to helping shape the future of Delaware for another 50 years.

David Hargadon and Brian Nixon Farewell and Thank You The Delaware State Chamber of Commerce would like to thank Dave Hargadon and Brian Nixon, both of whom joined the Board of Governors in October 2014, for their significant involvement. Brian Nixon served on the Delaware Manufacturing Association Board since 2012, acting as Chair since 2014. Additionally, he joined The Partnership, Inc. Board in September 2016, and sat on the Economic Development Committee. Brian will be relocating to Camden, SC, with INVISTA. He was the Plant Manager for the Dave Hargadon INVISTA Koch facilities in Seaford, DE, and Angleton, TX, and Operations Leader for Military Application Assets in Chattanooga, TN.


Dave Hargadon co-chaired the Board of Governors Engagement Committee, and has been very active with the Small Business Alliance. He has served on both the Superstars in Business Planning and Superstars in Business Selection Committees since 2015. Dave will be relocating to Arlington, VA Brian Nixon with TD Bank. The Chamber would like to extend their appreciation to Brian and Dave for their dedication and commitment. Their leadership and service to the Chamber have been invaluable. We wish them both the best of luck in their new roles and new locations. On behalf of the Chamber staff, Board of Directors and Board of Governors – Thank you!




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State Chamber Scene Edward D. Breen, Chair & CEO of DuPont was the keynote at the 180th Annual Dinner

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State Chamber Scene The Delaware Young Professionals Network kicked off the new year with a networking event at Iron Hill Restaurant & Brewery

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The 180th Annual Dinner hosted 980 business leaders, elected officials and state dignitaries at the Chase Center on the Riverfront

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Guide to Real Estate

Corporation Service Company’s new headquarters at Little Falls Drive.

Building Up the Construction Industry Wohlsen breaks down issues, projects in Delaware WOHLSEN IS A HOUSEHOLD NAME in the mid-Atlantic construction industry. With over 125 years under its belt, the company has performed a healthy dose of preconstruction, project management, designbuilds, and post-construction services. Senior Vice President Mike Berardi, a member and practitioner of the Lean Construction Institute, provides oversight and management for many Wohlsen clients. He cites recent, positive growth in the First State’s building market. “The Philadelphia and Baltimore markets were very strong, but Delaware was a little slow to come to the plate,” explained Berardi. “We’re optimistic about the market. Recently, we’ve seen some activity that suggests it’s starting to move.” And Wohlsen is example A. The company is working on some major, exciting projects. One of the largest is the new headquarters for DELAWARE BUSINESS


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Corporation Service Company (CSC). The Little Falls Drive location will house the majority of CSC’s Delaware employees. The four-story structure will feature offices, conference rooms, a café, gym, roof-top terrace, and green roof. The structural steel exterior will feature a curtain wall, and wood and metal paneling. “This project is a real bright spot for economic development in the state,” said Berardi. The job is expected to finish in the middle of this year. Another project is for Datwyler Sealing Solutions. The company decided to open up shop in Middletown; Wohlsen was tapped as design-builder for the clean manufacturing plant, which will produce rubber sealing solutions for pharmaceutical products. The project will break ground soon. As you’re driving down I-95 South out of Wilmington, you can see Wohlsen’s most unique endeavor — a 26,000 square foot athletic dome for 19

Guide to Real Estate Delaware Military Academy (DMA). The monolithic, concrete structure will boast a basketball court, weight room, classrooms, and offices among other amenities. The construction process is also unique. “You build the ‘ring wall’ and then you actually put the roof on first before inflating it with a huge, highpowered fan. Crews then work inside of the dome putting on insulation, reinforcing it, and spraying concrete,” explained Berardi. “It’s like building a pool upside down.” As you approach the building, its size is striking. The diameter is bigger than the Pantheon in Rome. Wohlsen does have concerns about the construction industry, most notably, a shortage of workers, which reared its head in the past few years. Delayed by the recession, the lack of qualified workers — both union and non-union — is now coming into focus in Delaware as the market has picked up. To put it bluntly, fewer young people are entering the industry. “The construction industry has been talking about this for fifteen years. Just look at the demographics – the average age of a construction worker is 42 years old.”1, 2 The industry has tried, and continues to pursue, Mike Berardi workforce development tactics — even reaching out to students at the middle school level. As public education has changed and young teens and their parents face earlier, intensified pressure to decide on their career path and education ‘track’, the result is less interest in key trades and fewer qualified construction workers. And if the student changes his or her mind, changing course is difficult to navigate. “I do believe that the rates are turning. People are Thorpe Moeckel going to realize how much a construction worker can earn,” explained Wohlsen Vice President Thorpe Moeckel. “The parents need to be educated, so we can change the paradigm.” For this and other reasons, some construction companies are extremely cautious to expand. But Wohlsen is growing. The company is doing $300

The Delaware Military Academy’s dome-shaped building houses an athletic complex and classrooms.

million per year between its five regions, which includes the Delaware Valley. The regionalization allows its business development professionals to establish stronger connections, especially in places that are very parochial like Delaware. “Our business model allows us to build relationships with the local design, self-contracting, and regulatory communities,” said Berardi. “A company can be so much more successful when it’s entrenched in the market. The results of what we do every day and staying in Delaware has allowed us to flourish.” n Zhao, Na. (2015, December 14). Age of the Construction Labor Force [web blog post]. Retrieved from Slowey, Kim. (2015, December 15). NAHB: Construction workers older than overall US workforce [web blog post]. Retrieved from http://www.

Dante LaPenta is a freelance writer for DSCC



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Guide to Real Estate

Building, by Design, in Dover


A building entry rendering of Chesapeake Utilities Corporation’s anticipated new campus.

UNDER CLEAR BLUE SKIES this past October, a crowd of several hundred gathered in a 20-acre field south of downtown Dover. The start of site construction could be seen beyond as Michael P. McMasters, President and Chief Executive Officer of Chesapeake Utilities Corporation, spoke to the audience. He conveyed the company’s history in Delaware over the past 150 years, as well as their commitment to the future of Delaware and the region. That commitment includes the new campus that is now taking shape in Dover, Delaware. To bring the company’s vision for the future campus to reality, Chesapeake Utilities Corporation chose Tevebaugh Associates, an architectural design practice in Wilmington, to lead the team of expert design and construction professionals. Among the unique challenges for the project, the team needed to successfully co-locate two business subsidiaries of Chesapeake Utilities Corporation into a cohesive campus that served the two independent operations. The campus needed to be sustainable, purpose-built, and efficient. By consolidating offices throughout the Dover area, the campus also needed to continue the Company’s goal to continually improve operations and customer service, including design efficiencies for several storage facilities, maintenance and materials supply yards, and a customer care operation. DELAWARE BUSINESS


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With almost 30 years of experience working with clients throughout the mid-Atlantic region, Tevebaugh Associates approached the challenge focusing on an integrated design process and consensus-based solutions. Both of these project planning techniques rely on the stakeholders to be an integral part of the design solutions: from the design professionals, to the construction team, to the end-users, and the approval agencies, they each play an important role in establishing priorities for the decision-making process. By defining and prioritizing the project goals early, the team developed a basis of design that established the building programming, the schematic design drawings, and building performance criteria that would inform the design decisions throughout the project, from vision to reality. That reality will be a sustainable new home to approximately 250 employees of Chesapeake Utilities and Eastern Shore Natural Gas Company. The campus will serve approximately 71,000 current customers in Delaware and Maryland through Chesapeake Utilities, the Corporation’s natural gas distribution operation. In addition, Eastern Shore Natural Gas Company, a subsidiary of Chesapeake Utilities Corporation will move its operations to the new facility, where it will continue to operate the company’s 442-mile interstate pipeline, which serves local distribution companies, power generators, and industrial customers throughout Delaware, Maryland and Pennsylvania. n 23

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Guide to Taxes

Be Prepared for Major Tax Changes Individual and Business Tax Changes on the Horizon BY LORA BILTON ENGLEHART

ONE OF PRESIDENTIAL CANDIDATE Donald Trump’s campaign promises was to overhaul our country’s tax system. Now that he is President Trump, he is working to follow through on that promise. His tax reform plan includes a reduction in tax rates for individual taxpayers and corporations, the elimination of several tax breaks, a restructuring of U.S. Taxes on income from abroad, the elimination of the estate tax and a partial or full repeal of the Affordable Care Act. The House of Representatives and the Senate, of course, must approve any tax changes. “There will be a lot of drama in Trump’s first 100 days of office and tax law changes will be at the center,” predicts Robert S. Smith, CPA and Director of Tax Services for Newark-based Santora CPA Group. Republicans are mostly in accord with Trump’s plan to lower taxes, but the two plans have their differences. Since Republicans control both the Senate and the House, an overhaul of the U.S. Tax code is likely. However, Republicans do not have the 60 Senate members necessary to be filibuster-proof, so they will need to compromise on some issues to get their legislation to pass through the Senate. It is too early to predict the outcome; June is the earliest expected date for voting. According to Robert Freed, Santora CPA Group Principal/Director of Tax Services, a new federal tax platform is a double-edged sword. He observes, “Any federal cuts will result in state tax increases,” as Delaware and other states work to balance their budgets. A major component of the new proposed tax plan would affect individuals by reducing individual tax brackets to three—12%, 25% and 33%. The plan would abolish the head of household filing status, personal exemptions, the Alternative Minimum Tax (ATM), the 3.8% Net Investment Income Tax (NIIT) and the federal gift and estate tax. An exception to the proposed reductions would be an increase in the maximum standard deduction from $12,600 (married, filing jointly) to $30,000. Both Trump’s plan and the House GOP Tax Reform Task Force plan would limit the use of itemized deductions. Proposed changes affecting businesses include reducing the top corporate income tax rate from 35% to 15%. New changes would abolish the DELAWARE BUSINESS


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Robert S. Smith

Robert Freed

corporate alternative minimum tax and limit the tax rate on income from flow-through entities and sole proprietorships to 15%. New changes would also eliminate the Section 199 deduction (manufacturers’ deduction). U.S. manufacturing companies would be able to choose the full expensing of capital investment or the deductibility of interest paid. The proposed tax law would defer taxes on foreign profits at a 10% rate. Changes would also jettison depreciation deductions, while allowing businesses to deduct the cost of asset acquisitions. The tax team at Santora CPA Group stands ready to help companies and individuals navigate these uncharted waters. No single strategy is right for every business or individual, and Santora’s account administrators will compare your current tax plan, answer all your questions and help you strategize on to best take advantage of any new tax law changes. All are welcome to schedule an appointment by calling (302) 737-6200 or (800) 347-0116. n 25

Beebe Healthcare’s IT team at Lewes Beach. Photo provided by Beebe Healthcare

Taking the pulse of IT Beebe Healthcare is taking a preventative stance to protect its patients

WHEN IT COMES TO PATIENT CARE, the healthcare sector has been on the forefront of the technological revolution. Keeping and sharing digital records, however, was another matter. As the Internet age took hold, the industry lagged behind financial and retail sectors. That’s changed. Today, electronic medical records are commonplace. With the advantages come the drawbacks. “Security is one of the No. 1 initiatives for healthcare organizations in the nation,” said Michael J. Maksymow, vice president and chief information officer at Lewes-based Beebe Healthcare. An independent nonprofit healthcare system, Beebe Healthcare is not only adapting new technologies and security measures, but it’s also blazing new paths.

Crossing Boundaries Founded in 1916 by brothers Dr. James Beebe, Sr. and Dr. Richard Beebe, Beebe Healthcare has rapidly expanded to meet the demands of a growing full-time population and a seasonal influx of tourists. But like most hospitals, Beebe did not jump on technology’s bandwagon as fast as many other industries — despite the meteoric rise of cloudbased platforms. Healthcare got a push in 2009 when the American Recovery and Reinvestment Act providing funds for the adoption of health information technology and the protection of medical records. Now healthcare organizations use electronic medical records to 26

document patient care, order tests, and record results. “They work very well in and of themselves,” Maksymow said. “It’s when we need to share information with other systems that we see some of the challenges.” Unlike the financial industry, the healthcare sector does not have shared standards that facilitate the exchange of information on different systems. (Consider that when you use any bank’s ATM machine, your account is instantly updated.) Maksymow said that Delaware does benefit from the Delaware Health Information Network (DHIN), which provides for the data exchange between Delaware hospitals, a few hospitals in neighboring states, and participating healthcare providers. But Beebe has a unique patient base. Some only live in the area part time. They might own primary homes in Washington, D.C., for instance, or winter homes in Florida. They may see other doctors during their six months away from the beach. To get a comprehensive picture of these transient patients’ health, Beebe joined the Commonwell Health Alliance, which is promoting interoperability between healthcare organizations on a national level. Doctors at Beebe can see what medical conditions the patient may have experienced while living in another state, as long as that healthcare system is part of the Commonwell community. To date, it’s been a boon for exchanging information with Nanticoke Health Services in Seaford. Marc h / Ap r i l 2 0 1 7



Guide to Health Care

Minding the Gateway

Membership in the organizations has proved valuable. Maksymow has received many warnings about potential threats, including the email Clearly, electronic records have an advantage. They also have a addresses of suspicious senders or groups of senders and alarming subject drawback. The concurrent rise of e-records and identity theft has created headings. These “heads ups” are daily affairs. “We’re being bombarded as “a perfect storm,” Maksymow said. “Thousands of paper charts are now an industry,” he said. in a simple, accessible database. It’s a treasure trove of information that is On a daily basis, he said, there are thousands of ransom ware attacks on appealing to a cybercriminal.” health care. These “kidnappers” encrypt the database and hold the system Healthcare has become a “very lucrative target,” he said. “When a “ransom” unless his or her demands are met. Typically, they want money. cybercriminal steals patient information, they can assume that patient’s Thieves once entered an identity.” Of the 1,093 data breaches organization’s system by exploring that the Identity Theft Resource the security system’s vulnerabilities Center and CyberScout tracked in and finding a chink in the 2016, 377 incidents — 34.5 percent firewall. “What used to keep me of the overall total — hit healthcare. up at night was wondering who To address the issue, Beebe has was knocking on the front door taken an active role in collaborations trying to get in,” Maksymow said. that help protect patient “Now it’s who’s on the inside, information. For instance, Beebe is inadvertently letting somebody in.” a member of the National Health Today, end users — those who Information Sharing and Analysis use computers in the hospital on Center, a community forum for a daily basis to conduct business sharing cyber and physical security — can be major threats without threat indicators, best practices and realizing it. Before allowing mitigation strategies. any new software on the Beebe Beebe was also a charter member of the Medical Device Cybersecurity Beebe’s IT leadership (front to back, left to right): Jon Westmore, IT Applications network, the IT team carefully vets it; there are protocols on desktops Task Force. Traditionally, medical Director; Amy Papia, BSN, RN, Clinical Informatics Director; Glenn Stover, that forbid users from engaging in devices have not been part of a CISSP, HCISPP, IT Security Manager; Clint Perkinson, MIS, Information certain activities. hospital’s IT group. “We’re looking Technology Director; Doug Rahn, RN, LSSBB, Project Manager; Michael J. Maksymow, Jr., MBA\TM, CHCIO, FCHIME, FHIMSS, CPHIMS, Vice Even so, the thieves have at security [threats] from multiple President and CIO. Photo by Nick Wallace Photography become adept at sending emails areas,” Maksymow said. (According that appear legitimate (a strategy to the FDA, a medical device is an known as phishing). Some instrument, apparatus, implement, link to malicious sites. Others include malicious attachments that the machine, contrivance, implant, in vitro reagent, or other similar or related user unknowingly downloads. Consider the official-looking emails that article used to affect a body function without chemical action or used in seemingly come from the IRS, Fed Ex or a bank. (The IRS does not send the diagnosis of a disease or other condition.) emails or make automated phone calls.) Employees in hospitals are also Locally, Maksymow chairs the Delaware Healthcare Cyber Security receiving these emails. Beebe’s employees receive extensive education on the Alliance. Anahi Santiago, the chief information security officer at latest schemes. Christiana Care Health System, is the co-chair. The membership includes “We want to not only protect our organization but to protect our hospitals, the Delaware Health Information Network, the Medical users and their families as well,” Maksymow said. “If we can get them to Society of Delaware and healthcare providers. “We openly share threat intuitively not click on a link — to protect themselves, their children and information, education, and best practices,” Maksymow said. “We created their grandchildren —they’ll carry that behavior here to work.” n a circle of trust among members. We want Delaware’s healthcare industry’s cyber security posture to be among the top in the nation.” He also represents the healthcare industry on the multidisciplinary Delaware Cyber Security Advisory Council (DCSAC), which Gov. Jack Markell formed in 2015 to mitigate risk to protect and maintain services. Pam George is a Delaware writer and “It facilitates cross-industry cooperation,” Maksymow said. “We’re in it frequently covers healthcare, IT, hospitality together.” Utilities, finance, education, government and the military are and real estate in Delaware. among the other sectors on the council. DELAWARE BUSINESS


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Guide to Health Care

The Future of the Affordable Care Act and Healthcare/ Health Insurance Reform IT’S 2017, and the new Administration and new Congress have gotten to work. What does this mean for the Affordable Care Act (ACA) and healthcare/health insurance reform? It might be helpful to understand some of the new Administration’s and the Republican party’s key principals regarding healthcare. They are: • To repeal and replace, or “amend” the Affordable Care Act • Empower individuals and small businesses to establish purchasing pools (pooling risk to gain better purchasing power and economies of scale) • Return power to the states in regulating insurance markets, limit federal requirements on both private insurance and Medicaid, and reconsider costly mandates • Allow the purchase of insurance across state lines by repealing the McCarran-Ferguson Act, which protects insurance companies from anti-trust litigation • Give Medicare recipients the option of traditional Medicare, or transitioning to a premium support model, but impose no changes to citizens already 55 years old or older • Give Medicare enrollees an income-adjusted contribution towards a plan of their choice • Promote the use of Health Savings Accounts (HSAs) • Promote price transparency in the cost of healthcare (often patients don’t know the full cost of care) • Enact medical liability reform • Repeal the Excise Tax (“Cadillac Tax”) • Individuals with pre-existing conditions who maintain continuous coverage should be protected from discrimination • Reform the Food and Drug Administration (FDA) • Block grant Medicaid and other payments, and assist all patients, including those with pre-existing conditions, to obtain coverage in a robust consumer market Now that we have outlined some of the key principals of the new political lay of the land, here are some possible ways that changes could be implemented: 1. Complete Repeal and Replace: Republicans use “regular order” and pass a bill repealing and replacing the ACA in both chambers (218 votes needed in the House, 60 votes needed in the Senate), send to President Trump to sign into law. This would need at least 8 Democrats in the Senate. DELAWARE BUSINESS


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2. Amend the Current Law: Republicans work with Democrats under regular order to change the components of the law that have bipartisan appeal. Needs 218 House votes, and 60 Senate votes. Similar to the option #1 above, this would need at least 8 Democrats in the Senate. 3. Partial/Piecemeal Repeal through Reconciliation: Republicans pass a budget document instructing Congress to pass legislation repealing part of the law that are budget relevant. Needs 218 vote in the House, and only 51 votes in the Senate. This occurred early in the New Year. This only required a simple majority in the Senate, however, any changes to the healthcare reform laws would need to have a budgetary impact. This means that cost-drivers could be repealed, but many of the insurance market reforms cannot be repealed. The ACA was actually passed through this process back in 2010. Here are items that have a budgetary impact that could now be repealed and removed through simple majority votes in both the House and Senate: a. Premium and cost-sharing subsidies (these are the tax credits and cost sharing reductions for eligible consumers who purchase coverage through the Marketplace, such as in states like Delaware) b. Medicaid expansion (this is federal funding for states like Delaware who now have expanded Medicaid to include those individuals earning less than 138% of the federal poverty level) 29

Guide to Health Care c. The “Cadillac Tax,” which is 40%, and is currently set to take effect in 2018 for employees with health coverage through an employer with a cost of $10,800 for single employees per year, or $29,100 for families per year d. Small business tax credits (these are tax credits for eligible small employers who purchase coverage for their employees through the S.H.O.P. Marketplace, which is also e. The Reinsurance program for insurance carriers f. The Prevention and Public Health Fund g. Planned Parenthood funding h. Limits on FSAs i. A variety of taxes including: Taxes on health insurers, on pharmaceutical manufactures, device makers, indoor tanning facilities, net investment income, payroll income, out of pocket healthcare costs, deductibility for employer-provided Part D coverage, OTC medications, and HSA expenditures Here are the major concerns with this piecemeal repealing of parts: • It repeals only the budget-relevant items of the ACA • It does not put in a replacement, but rather only tells Congress to eventually come up with legislation • Does not repeal market reforms, such as guarantee issue for individuals, no pre-existing condition waiting period, no gender specific pricing for individuals, etc. • This could create a potential “death spiral” of the market for

individual health insurance with increased adverse selection if replacement plan doesn’t follow the repeal (no incentive to purchase coverage until if/ when a health event occurs) • Insurance companies could decide not to operate in the market for individual consumers purchasing coverage on their own • Could be very disruptive for more than 20 million consumers nationwide with coverage currently through ACA options • The passage of an eventual replacement plan will require bipartisan support It should be noted that until repeals occur, the ACA, and all of its regulations, penalties, enforcement, etc. is still the law of the land. If there is one certainty as we move forward, it is that changes will occur. We will need to stay alert and informed as to what those changes are, and how they will impact Delaware and the Nation. n Note: At the time of this writing, none of the above outlined changes have occurred yet, by the time of printing of this article, some of the items outlined in this article and/or other changes, may have already occurred. Nicholas A. Moriello, R.H.U. President, Health Insurance Associates, DSCC Board Member


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Economic Viewpoint for 2017 – Health Plan IN NO OTHER INDUSTRY is there more change than in the health care industry. This change is constantly spiraling all around us and Highmark is leading much of this change for the betterment of our customers. Looking into 2017, Highmark Delaware is preparing for more transformation and is proactively driving changes by anticipating members’ needs, placing members at the center of everything we do. Our goal remains steadfast – ensuring our members are obtaining high quality affordable health care. By doing just this, we are creating stronger and healthier communities through innovative reimbursement models and key partnerships. An example of how we are better managing our members’ premium dollars and making highquality care more affordable is through our True Performance Reimbursement Program. This is a new value-based reimbursement model focusing on the affordability and quality of health care for our members. It’s rewarding physicians for more positive patient outcomes versus the number of patient visits. This is an ideal model for patients and Primary Care Physicians (PCP), aligning incentives on both sides. The True Performance Reimbursement Program is positioning doctors in the health care system to better direct patient care and patients are healthier. In addition, participating PCPs are meeting certain quality and cost measures earning a reimbursement incentive based on positive patient outcomes. This Program is also providing financial support to these PCPs who in turn, are investing in resources, providing patients with greater experiences, such as extended hours, access to discharge planners and care coordinators and more. Highmark Delaware wants PCPs in our network to be high performers. We absolutely believe it’s in our best interest and our members’ interests for PCPs to perform as well as possible in this program. By incentivizing achievement in cost and quality, we aim to achieve better health outcomes at a more affordable price. When our members’ health improves and PCPs are paid well, everyone wins. In December we announced a new agreement with Aledade to bring high quality, affordable health care to our members. Aledade’s physician-led Accountable Care Organization (ACO) will expand to provide value-based DELAWARE BUSINESS


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care for patients covered by Highmark plans. Our members will benefit from Aledade ACO practices’ high-quality, coordinated care. Aledade works by partnering with PCPs to build and lead ACOs that allow these doctors to stay independent, practice medicine like they’ve wanted to, and thrive financially by keeping people healthy. We continue to place customers at the center of everything we do today, by anticipating their needs, simplifying their experiences and delivering solutions that exceed their expectations. And this, I promise you, will never waiver. We look forward to continuing as the leader of change in the health care industry. We always have our customers’ best interests at heart and that is providing affordable high quality health care to everyone. n

Timothy J. Constantine Executive Vice President, Commercial Markets






Tuesday, March 21, 2017 9:00 a.m. - 12:30 p.m.

DELAWARE TECHNICAL COMMUNITY COLLEGE Terry Campus, Education Technology Building 100 Campus Drive, Dover, DE 19904


$50 DSCC Members / $75 Future Members Sponsorship and exhibit opportunities are available Contact Kelly Wetzel at or (302) 576-6564 Presented by:

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Sponsors as of 2/21/17

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QUALITY CARE PROVIDED HERE You can trust that your employees will receive high quality, safe and personal medical care from our experienced team of doctors and nurses because we meet the highest standards of leading healthcare accreditors and insurers.

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Delaware Tech instructor Robert Blyman (center) shows two Pathways students how to use a Programmable Logic Controller (PLC).

Delaware Tech Creating Pipeline of Workers for Delaware DELAWARE’S MANUFACTURING businesses are hiring… and Delaware Tech is hoping to help fill those jobs with trained workers who have the skills and qualifications to contribute immediately. According to the Delaware Manufacturing Association, there is a need for a pipeline of skilled workers to meet the needs of the re-emerging manufacturing industry in Delaware that now requires an increased level of technology. Delaware manufacturers also predict that over the next five to 10 years, a large percentage of their workforce could retire. These job openings offer opportunities for trained students to gain employment within a good paying field and gives them the opportunity to further their education within manufacturing and/or engineering.

America’s Promise Grant With the recent announcement of a $3.5 million America’s Promise Grant given to Delaware Tech and its partners (including the Delaware Department of Labor, Jobs for the Future, the Delaware Department 36

of Education, the Delaware Economic Development Office, and the Delaware Workforce Investment Board), the College is poised to train approximately 600 unemployed or underemployed individuals for jobs in the IT and manufacturing fields. “Our goal is to help Delawareans earn industry-recognized credentials that will help them move into middle and highly skilled positions that pay good salaries,” said Delaware Tech President Mark Brainard. The America’s Promise Grant program was designed to create or expand regional partnerships between employers, economic development, workforce development, community colleges, training programs, K12 education systems and community-based organizations that make a commitment – or a “promise” – to provide a pipeline of workers to fill existing job openings, meet existing employer needs for expansion, fuel the talent needs of entrepreneurs, and attract more jobs from overseas.

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Pathways to Prosperity

Senator Chris Coons (second from left) and Governor John Carney (third from left) talk with Delaware Tech instructor Walt Ruth and a Pathways to Prosperity student at the America’s Promise Grant announcement.

The grant builds upon the work Delaware Tech is already doing through its Advanced Manufacturing Pathways Program, a two-year program for Delaware high school juniors and seniors that provides skills and certifications needed to start a career immediately upon high school graduation. The program was the first career and technical education pathway that supported former-Governor Markell’s Pathways to Prosperity Initiative to ensure that more young people in Delaware complete high school and attain postsecondary credentials that lead to jobs. This program was recently awarded the National Council for Workforce Education (NCWE) Program Exemplary Award. Delaware Tech is one of two colleges who received this national award for excellence in a Noncredit Workforce Development Program. Award recipients were chosen based on summary of program, description of partnerships and collaboration, potential economic impact, program results and replication. According to Paul Morris, assistant vice president of workforce development, “These programs give students opportunities to learn by doing. Students gain success each time they master a competency, and the ultimate reward is when they can demonstrate the new skills to their instructors and classmates.”

What’s Next?

As Advanced Manufacturing continues to grow and expand in our state, Delaware Tech is ready to provide the up-to-date training needed for individuals to succeed. Broad partnerships with local manufacturing companies have played an integral role in both the development of curriculum and creation of craftsmanship experiences at manufacturing sites throughout the state. These programs not only provides students with an opportunity to apply their newly acquired skills in a practical setting. They also make them uniquely qualified for future job openings at the company in which they complete their craftsmanship. According to U.S. Senator Chris Coons: “If we’re going to compete and win the jobs – not of 20 years ago, but of 20 years from now – we have to have exactly this kind of continuous skill-building partnership.” n

Allison Hayes is the Public Relations Manager for Delaware Tech’s Stanton and George Campuses.



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Brian Simmons and Steve Masterson


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Newsbites tional recognition for truly exceptional performance in business.” said Michael P. McMasters, President and Chief Executive Officer of Chesapeake Utilities Corporation.

Elaine Bittner (right) with Michael Gallagher, President of the Stevie Awards.

Elena Delle Donne Participated at First State School Camp

Exelon and Delmarva Power Partner with Delaware Tech to Support Energy Education Exelon and Delmarva Power announced a $720,000 contribution to Delaware Technical Community College to develop an energy pathway for high school students and enhance educational opportunities for Delaware Tech Energy students. The funding, to be contributed over a four-year period, will establish education programs that deliver a pipeline of qualified graduates to meet the energy efficiency workforce demand in Delaware. The contribution, which was among the commitments Exelon made as part of its merger with Pepco Holdings in March, was announced at a Partnerships for Pathways event. “The training this program provides is important to Delmarva Power as we continue to look for ways to serve our customers and educate communities about using energy efficiently,” said Gary Stockbridge, president



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of Delmarva Power and a member of the Delaware Pathways Steering Committee. “This partnership with Delaware Tech can serve as a model for companies throughout the region to get involved and help meet workforce needs in their industries.”

Elaine Bittner, Chesapeake Utilities Corporation, receives top international honor as Female Executive of the Year at 2016 Stevie® Awards for Women in Business Chesapeake Utilities Corporation Senior Vice President of Strategic Development Elaine Bittner was named “Female Executive of the Year.” Ms. Bittner accepted the Gold Stevie Award during the 13th annual Stevie Awards for Women in Business, held in New York City on November 18, 2016. “Congratulations to Elaine and the other leaders for achieving interna-

Olympic gold medalist and international basketball star Elena Delle Donne visited the First State School Camp at Christiana Care Health System’s Wilmington Hospital to encourage the school’s students to make exercise a way of life. “I personally have dealt with balancing the difficulties of exercising and staying fit while dealing with Lyme disease, a chronic illness,” Delle Donne said. “I look forward to sharing my tips and experiences to help the students at the First State School Camp.” Located in Wilmington Hospital, the First State School gives children and adolescents who would otherwise be homebound with serious chronic illnesses the chance to attend school with their peers while they get the medical treatment they need. The First State School offers kindergarten through highschool education to children with diabetes, sickle-cell anemia, severe asthma, cancer and other illnesses that preclude attendance at regular school.

Virgin and The Buccini/Pollin Group Team Up for Hotel on Nashville’s Music Row Wilmington and Washington D.C.-based developer The Buccini/ Pollin Group, Inc. (BPG), and BPGS Construction (BPGS) are pleased to


Newsbites announce the development of Virgin Hotel Nashville. The new construction, 260 guestroom hotel is located on famed Music Row at the corner of Division Street and 17th Avenue South in Nashville, Tennessee. Music Row is one of the nation’s most exciting destination neighborhoods. The hotel will be owned by both BPG and Virgin Hotels, the lifestyle hotel brand by Virgin Group founder Sir Richard Branson. BPG is the lead developer and BPGS is serving as the development manager of the project. Expected to break ground in April of 2017, Virgin Hotels Nashville is anticipated to open Summer 2019 and will be operated by Miami-based Virgin Hotels.

Bernardon Welcomes New Senior Project Director Bernardon is pleased to welcome to the firm James Dechant, AIA as Senior Project Director. Jim is a registered architect with over sixteen years of experience in the delivery of complex projects for the healthcare, pharmaceutical, and corporate industries. He holds a Bachelor of Architecture from Temple University and is a member of the American Institute of Architects (AIA) and the International Society of Pharmaceutical Engineers (ISPE). He will be working in the firm’s Wilmington office.

Beebe Healthcare Announces Opening of Advanced Care Clinic in Long Neck Beebe Healthcare is proud to announce the opening of an Advanced Care Clinic, planned for mid-December.


Members of the Florida Public Utilities Company team accept the POWER-GEN International “Best CHP Project” award on behalf of Chesapeake Utilities Corporation.

Chesapeake Utilities Corporation’s Combined Heat and Power (Chp) Plant Named “Best Chp Project of the Year” Power Engineering magazine has named the Chesapeake Utilities Corporation (NYSE: CPK) Eight Flags Energy Combined Heat and Power (CHP) Plant “Best CHP Project of the Year.” The award was announced during the POWER-GEN International exposition in Orlando, Florida on December 13. “This award is meant to recognize innovative and creative power projects that play a unique role in meeting local and regional demand for power,” said Power Engineering Editor-in-Chief Russell Ray. “The Eight Flags Energy CHP Plant goes above and beyond in meeting these standards.”

This clinic, based at Beebe’s Long Neck location, will offer comprehensive services for patients after a hospital stay, including follow-up care, coordination of community resources, behavioral health services, and palliative care consultation. The clinic is staffed by care coordinators and nurse practitioners who serve as the next stop after hospitalization at Beebe Healthcare in Lewes. This clinic’s mission is to make

sure all patients’ needs are being met and follow-up services are coordinated.

DelDOT & DTC Announce Release of Real-Time Transit Information There is one-stop shopping through the internet. And now, there is onestop travel information for Delawareans. Today, Delaware Department of

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Transportation Secretary Jennifer Cohan and Delaware Transit Corporation CEO John Sisson announced the release of “Real-Time” transit information, as they demonstrated enhancements to DelDOT’s innovative mobile and web application that allows DART customers to view real-time bus arrival information. The enhancements allow users to select a DART bus stop, receive real-time bus arrival times, and view live updates as a bus icon travels along its designated route. The DelDOT mobile app is free and available to anyone using a smartphone device (iOS and Android). The free app can be downloaded by searching “DelDOT” at the Google Play and Apple App stores, or accessed on the web via DelDOT’s interactive map found at Check out the video on DART’s YouTube.

Nickle wins big at annual Excellence Awards dinners This year, Nickle Electrical was presented with four Excellence in Construction Awards: two from the Associated Builders and Contractors Delaware Chapter and two from the Associated Builders and Contractors Chesapeake Shores Chapter. Nickle provided full electrical installation to the new 30,000-square-foot Sea Gull Stadium at Salisbury University. The structure contains a media center, athletic training clinic, locker rooms, a retail shop, concession stand, ticket office, public restrooms, VIP seating areas, a press box, and bleacher seating for 5,000 spectators. This project won an Excellence award from ABC Chesapeake Shores and a Merit award from ABC Delaware. Nickle now holds a total of 39 Excellence in Construction Awards. The honors were presented at



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various celebration dinners across Delaware and the Eastern Shore of Maryland.

Local Entrepreneurs to Launch Wilmington Art Studio…with a ‘Twist’ Aspiring to bring a new creative outlet to Delaware’s largest city, Painting with a Twist opened in Wilmington on Dec. 15. A place where friends come together to paint, drink a beverage of their choice and discover their inner artist, Painting with a Twist of Wilmington is located in Branmar Plaza at 1812 Marsh Road, #409. Painting with a Twist of Wilmington is part of a fast-growing national franchise that provides guests a unique “getaway” through art. A Painting with a Twist class includes grabbing friends or flying solo and making friends along the way, painting and complimentary beverages. Led by local art instructors, guests paint on bare 16” by 20” canvases using paint and brushes provided by the studio. At Painting with a Twist, guests are able to disconnect from everyday life, enjoy good music, wine or beer, and create unique, personal masterpieces they can hang in their homes or gift to others. The artwork ranges from landscapes, abstracts and cityscapes, to creative renderings of animals, iconic buildings and florals. Friends gather for an evening of laughs, creativity and camaraderie as they create one-of-a-kind pieces of art to take home and, often, discover a newfound talent.

Morris Nichols Associates Admitted to Practice in Delaware Morris, Nichols, Arsht & Tunnell LLP is pleased to announce nine attorneys

were sworn-in to the Delaware bar on Wednesday, December 14, 2016. Morris Nichols Associates Sworn-In December 2016 (in alphabetical order): Jose F. Bibiloni, Thomas J. Cheeseman, Coleen W. Hill, Steven D. Melzer, Daniel T. Menken, Jason Z. Miller, Sean M. Sullivan, Matthew O. Talmo, and Donald W. Van Buren, Jr. In addition to this news, attorney Andrew Roth-Moore joined Morris Nichols as an associate after completing a judicial clerkship and Michele La Rosa rejoined the firm. Both were previously admitted to the Delaware bar.

Richards, Layton & Finger Lawyers Admitted to the Delaware Bar Richards, Layton & Finger is pleased to announce that 10 associates of the firm have been admitted to the Delaware bar. The lawyers were admitted to practice in the State of Delaware by the Delaware Supreme Court in a ceremony today in Dover. The newly admitted Richards Layton associates are John Basenfelder, Anthony Calvano, Kevin Carey, John Fitzgerald, Kelly Freund, Sara Hunter, Daniel Kaprow, Kinsey McKenrick, Noah Nash, and David Queroli.

Delaware Tech Receives $500,000 Contribution for BSN Scholarships James T. Cavanaugh, III has contributed $500,000 to Delaware Technical Community College’s Educational Foundation to support scholarships for Nursing students enrolled in the College’s new Bachelor of Science in Nursing (BSN) degree program. The


Newsbites contribution consists of a $400,000 charitable remainder unitrust and a pledge of $100,000. Upon termination, the trust will establish the Cavanaugh Family Nursing Scholarship Endowment and fund approximately $20,000 annually in scholarships for BSN students at all Delaware Tech campuses. Mr. Cavanaugh’s pledge of $100,000, payable over five years, will establish the James T. Cavanaugh, III Nursing Scholarship Fund, enabling scholarships to be awarded to eligible students in the first class of BSN students beginning in January 2017.

Newly named eBrightHealth ACO expands by adding two leading health systems and more physician partners to improve quality and lower costs Christiana Care Quality Partners Accountable Care Organization, LLC (ACO) is adding two leading health systems to the network on Jan. 1, 2017 – Beebe Healthcare in Lewes, Delaware, and Atlantic General Hospital and Health System in Berlin, Maryland. Also joining are eight additional community practices and LaRed Health Center, a federally qualified health center (FQHC). On that date the ACO will begin doing business as eBrightHealth ACO. The ACO is participating in the Medicare Shared Savings Program (MSSP) launched by the Centers for Medicare and Medicaid Services (CMS) to advance the Affordable Care Act. The MSSP facilitates coordination and cooperation among providers both to improve the quality of care for Medicare beneficiaries and to reduce unnecessary costs. In addition to the two new health systems, the ACO consists of Bayhealth,


Left to right: Jeff, Kevin, Larry, and Mike DiSabatino.

DiSabatino Construction Company Celebrates 35 Years in Business DiSabatino Construction Company celebrated its 35th anniversary with a party in November 2016. Employees and their guests enjoyed a fun evening socializing, sharing some special recognitions, and prizes. Company Founder and President, Larry DiSabatino, spoke at the event and imparted some interesting facts. Several employees received service awards. Over the past 35 years, DiSabatino has completed over $900,000,000 worth of work. Some customers have been with DiSabatino since inception and new customers are added every year. DiSabatino Construction is grateful for the support of all our friends, employees, customers, and colleagues over the years and we are looking forward to many more years serving the area.

Christiana Care Health System, Nanticoke Health Services, Westside Family Healthcare (FQHC) and several community physician practices.

Nemours Appoints New Director of Delaware Valley Government Relations

ing relationships with elected officials and government agencies in support of Nemours’ work in Delaware, New Jersey and Pennsylvania. A Delaware native, Chris began his career in public affairs with the American Heart Association’s Pennsylvania/ Delaware Affiliate and went on to serve in the Administration of New York City

Nemours Children’s Health System recently named Chris Manning as Director of Delaware Valley Government Relations. In his new role, Chris is responsible for building and maintain-

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Mayor Michael R. Bloomberg, first as Senior Legislative Representative in the Office of the Mayor and then as Assistant Commissioner for Intergovernmental Affairs for the New York City Health Department. Upon returning to Delaware, Chris joined the Delaware Health Information Network (DHIN) as Director of External Affairs, before being hired by Nemours in 2011 as Senior Manager, Public & Media Relations.

Wohlsen Celebrates Ribbon Cutting Ceremony at Main Line Health’s Concordville Center Wohlsen Construction Company and not-for-profit health system, Main Line Health, celebrated the Ribbon Cutting Ceremony and Grand Opening of the new Concordville Center on Wednesday, December 14th, in Glen Mills, PA. Designed by architecture firm NELSON, the 131,500-square-foot multispecialty health center features a variety of functions including an urgent care center, space for an extensive network of specialists and primary care physicians, and rehabilitation and physical medicine services. Involved since the preconstruction stage, Wohlsen constructed the threestory health center utilizing structural steel on a concrete slab. The project includes a 510-car, on-grade parking and extensive sitework.

Christiana Care Names Karen Y. Browne as Vice President of Communications and Gordon Brownlee as Vice President of Development Christiana Care Health System has hired two new vice presidents in its



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Prior to her career at Delaware Tech, she owned a consulting business as an organizational communication skills trainer. She also served part-time as a special projects coordinator in Governor Minner’s office and worked in public relations for the Delaware Department of Transportation for 10 years, leading the Department’s government relations as manager of the External Affairs Division.

Department of External Affairs. Karen Y. Browne has joined External Affairs as Vice President of Communications and Gordon Brownlee has joined Christiana Care as Vice President of Development. In her new role, Browne will be responsible for leading the health system’s strategic comJim Selsor Elected Chairman munications, brand management and of the Delaware State marketing, media relations, internal comChamber of Commerce munications and content strategy. Brownlee joins Christiana Care from Tax Committee St. Andrew’s School in Middletown, DE where he served as Senior Director of Gunnip & Company CPAs is proud Leadership Philanthropy since 2003, to announce that James R. Selsor, Jr., directing two highly successful capital CPA, MST is the newest Chairman campaigns, raising $27 milof the Delaware State lion and $55 million respecChamber of Commerce tively, and creating a culture Tax Committee. The Tax of enhanced philanthropy Committee reviews tax at the School. As an advilegislation and lobbies for the reduction of personal sor and student club leader, and business taxes in Brownlee worked closely Delaware. As Chairman, with students and develJim will also serve as the oped close ties with parents Chamber representative and alumni in Delaware and on Taskforces or Working across the country. James R. Selsor, Jr. Groups relative to tax policy and prospective Christine Gillan changes to Delaware’s tax code.

Appointed Director of Strategic Communication

Christine Gillan has been appointed to the position of director of strategic communication in the Office of the President of Delaware Technical Community College effective January 3, 2017. In her new role she will lead the College’s government, community, media, and public relations initiatives. Christine joined the College in 2011 and most recently served as the director of communication and planning at the Jack F. Owens Campus in Georgetown.

Emilie Ninan to Lead Ballard Spahr’s Public Finance Department; Beth MoskowSchnoll Becomes Managing Partner in Delaware Emilie R. Ninan—a prominent bond lawyer whose work has driven economic development through financing of educational institutions, utility systems, manufacturing, affordable housing, and health care facilities—has been named


Newsbites Chair of Ballard Spahr’s nationally recognized Public Finance Department, firm Chair Mark Stewart announced. Ms. Moskow-Schnoll—who served for more than a decade as a federal prosecutor with the U.S. Attorney’s Office for the District of Delaware before joining Ballard Spahr—has tried to verdict dozens of cases in federal district court and has briefed and argued multiple cases before the Third Circuit Court of Appeals. She has successfully defended clients against allegations of health care fraud, financial fraud, and environmental crimes, and has conducted internal investigations for clients in a range of industries.

Horty & Horty, P.A. congratulate Brad Slaney and Heather Ferris on promotions Horty & Horty, P.A. would like to congratulate Brad Slaney and Heather Ferris on their promotions! Brad Slaney, CPA has been promoted to Director. Since joining the firm in 1998, Brad has provided clients in the gaming, construction, not-for-profit, real estate development and governmental industries with exceptional traditional accounting, audit and tax services. Heather Ferris, CPA has been promoted to Supervisor. Heather provides clients in the construction, gaming, not-for-profit, governmental and real estate industries with traditional accounting, audit and tax services. We would also like to welcome our newest members: Kevin Edwards, Associate; Marissa Serge, Associate and Lee Jankauskas, CPA, Tax Manager to the Wilmington office; and Jason McEwen, Associate; Iryna Kavalskaya, Associate and Mel Kite, CFE, Senior Associate to the Dover office. Lastly, the firm would like to congratulate Mike Easton for being awarded the


prestigious James C. McCulley Associate of the Year Award from the Home Builders Association of Delaware (HBA).

Saint Francis Healthcare Adds Dr. Bruce C. Nisbet and Dr. Charles W. Whitney to Medical Staff Saint Francis Healthcare is pleased to announce the addition of Bruce C. Nisbet, MD, FAAEM, FACEP, RDMS, as Medical Director of the Emergency Medicine Department, and Charles W. Whitney, MD, Gynecological Oncologist. Dr. Bruce Nisbet joins Saint Francis from the Crozer Chester Emergency Department, where he served as Chairman, Associate Chairman, Interim Chairman and Attending Emergency Physician over a span of 10 years. Dr. Nisbet was part of the Medical Executive Committee, the Joint Policy Board and the Critical Care Committee, among many others, at Crozer Chester. Dr. Charles Whitney has transferred his practice from Christiana Gynecologic Oncology to Saint Francis Healthcare’s North Wilmington Women’s Center. He is Board Certified by the American Board of Obstetrics and Gynecology (since December 1982), is a member of the Medical Society of Delaware, and is a fellow.

NRG Launches Plan to Benefit Nemours/Alfred I. duPont Hospital for Children NRG, a Delaware Valleybased energy supplier, is now offering consumers the opportunity to support Nemours/ Alfred I. duPont Hospital for Children, a hospital where local families receive advanced pediatric care, just

by paying their electricity bill. NRG makes a $50 contribution to duPont Hospital for Children after a customer’s first month enrolled as an NRG electricity customer. NRG also donates one percent of customers’ electricity supply charges annually to duPont Hospital for Children for as long as the customer remains on the plan. Further, those who enroll will have price predictability with a locked-in electricity supply price for 12 months.

DEMEP Awarded Federal Funding Grant Delaware Manufacturing Extension Partnership (DEMEP), based at Delaware Technical Community College’s Stanton Campus, has been awarded federal funding to operate a Manufacturing Extension Partnership (MEP) center in the State of Delaware for the next five years. The grant comes from the National Institute of Standards and Technology’s (NIST) Hollings MEP program. “We look forward to continuing our work with Delaware’s manufacturers,” said Rustyn Stoops, Executive Director of DEMEP. “We will build off of our past success, while continuing to provide innovative ways for these businesses to grow and thrive.”

Catholic Charities Annual Tribute Dinner

Pete and Susan Booker of the SmartDrive Foundation will receive the Msgr. Thomas J. Reese Award at Catholic Charities Annual Tribute Dinner on Wednesday, April 5, 2017. The Most Reverend W. Francis Malooly, D.D., Bishop Pete and Susan Booker

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of the Diocese of Wilmington, will present the award at the dinner to be held at the Chase Center on the Riverfront. The Award, created in 1989 in memory of Msgr. Thomas J. Reese, community activist and longtime director of Catholic Social Services, the forerunner of Catholic Charities, recognizes exemplary individuals who have demonstrated a deep commitment to promoting and restoring the well-being of people – Catholic Charities’ mission. “We are delighted to honor Pete and Susan Booker for their lifelong commitment to community service, most especially for their strong dedication to the wellbeing of the children of our communities,” said Richelle A. Vible, Executive Director. “The Bookers, without question, model Monsignor Reese’s commitment to the most vulnerable.”

Drewry Nash Fennell, Esq., joins Christiana Care Health System as Chief of Strategic Communication and Development Fennell will have responsibility “for furthering our work in fundraising and development, and stakeholder engagement to advance our strategic aims and our vision for a healthy Delaware,” said Janice E. Nevin, M.D., MPH, Christiana Care president and CEO. “With her strong background in state government and in community collaboration, and her passion for coalition-building, she will have a leadership role in guiding Christiana Care’s philanthropic efforts and communications strategies.”

Want to be in the Newsbites section of Delaware Business? Email your press releases to



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Two DE schools Best in State winners in the Verizon Innovative Learning app challenge This year marks the fifth annual Verizon Innovative Learning app challenge, an initiative of the Verizon Foundation, which delivers technology and immersive STEM opportunities to underserved schools nationwide. The contest engages thousands of middle and high school students across the country to answer an important question: What problem in your community can you solve with technology? Ninety-four teams and their impressive ideas were chosen as the 2016-2017 Best in State winners. Kids solved for a wide range of issues facing the environment, public safety, mental health, hunger, diet and nutrition, and disease management. Delaware’s Postlethwait Middle School and Sussex Central High School were among the winners!



Mark Your Calendars! MARCH




St. Georges Technical High School 555 Hyett’s Corner Road • Middletown, DE 19709

Frawley Stadium 801 South Madison Street • Wilmington, DE 19801

March 8, 2017 7:30 – 9:00 A.M.


Delaware Technical Community College Terry Campus Education Technology Building 100 Campus Drive • Dover, DE 19904

April 4, 2017 7:30 – 9:00 A.M.

April 18, 2017 8:30 – 10:30 A.M. DSCC First Floor Board Room 1201 N. Orange Street Wilmington, DE 19899




Theatre N, Nemours Building 1007 N. Orange Street • Wilmington, DE 19801

Wilmington University 320 N Dupont Highway • New Castle, DE 19720

March 30, 2017 5:30 – 7:30 P.M.

May 8, 2017 4:45 – 7:00 P.M.

NETWORKING BREAKFAST May 11, 2017 7:30 – 9:00 A.M.

Delaware Mail Processing Plant 147 Quigley Boulevard • New Castle, DE 19720

5TH ANNUAL DYPN GOLF OUTING May 19, 2017 2:00 – 7:00 P.M.

Dick Dubroff/Final Focus Photography

Deerfield Golf Club 507 Thompson Station Road Newark, DE 19711

SMALL BUSINESS DAY IN DOVER May 18, 2017 10:00 A.M. – 2:00 P.M.

Nick Wallace Photography

House Majority Hearing Room 411 Legislative Avenue • Dover, DE 19901

Listed dates are subject to change, and some recurring events may not yet be secured. Please check to stay up-to-date on events and registration, and subscribe to our email list.


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Corporate Dining-Only Membership*

University and Whist Club Corporate Dining-Only Membership * Corporate Dining-Only Membership ForDining-Only Account Executives andMembership Sales Representatives ** Corporate University and Whist Club University and Club University and Whist Club Corporate Dining-Only Membership * For Account Executives andWhist Sales Representatives For Account Executives and Sales Representatives Our newest Membership level provides access to our dining room for both business lunches and client dinners. Impress your client or customer by closing a deal, or celebrating a sale in our historic Tilton Mansion. Once approved, your company will receive a single monthly bill for all of the enrolled Our newest Membership provides access to our roomdine, for both business lunches and account executiveslevel and sales representatives. Then,dining they simply sign and go!

For Account ExecutivesUniversity and Sales Representatives and Whist Club

Our newest Membership level provides access to our dining room for both business lunches and

client dinners. Impress your client or customer by closing a and deal, or celebrating a sale inand our historic Our newest Membership level provides access toExecutives ourby dining room fororboth business lunches For Account Sales Representatives client dinners. Impress your client or customer closing a deal, celebrating a sale in our historic Mansion. approved, your company will receive aorsingle monthly bill for all of the enrolled clientTilton dinners. ImpressOnce your or customer by closing a deal,a single celebrating a sale in of our historic Tilton Mansion. Once client approved, your company will receive monthly bill for all the enrolled executives and sales representatives. Then,access they simply dine, sign andall go!both Our newest level will provides to our dining room Tiltonaccount Mansion. approved, your company receive a single monthly for thebusiness enrolled lunches a account Once executives andMembership sales representatives. Then, they simply dine, signbill and go!forof Call Today for Information client Impress your client customer closing a deal, account executives anddinners. sales representatives. Then,orthey simply by dine, sign and go!or celebrating a sale in our h ext. 107 Tilton Mansion. Once approved, your company will (302) receive658-5125 a single monthly bill for all of the account executives and sales representatives. Then, they simply dine, sign and go!

CallToday Today Information Call forfor Information Call(302) Today for Information 658-5125 ext.ext. 107107 (302) 658-5125

*The Corporate Dining-Only Membership does not include any other club Member privileges or benefits other than dining room access.

805 N. Broom St. Wilmington, DE 19806

(302) 658-5125 ext. 107 *The Dining-Only Membership does does notfor include Call Today *TheCorporate Corporate Dining-Only Membership notInforma include

any club Member privileges or benefits other other than than anyother other club Member privileges or benefits *The dining Corporate Dining-Only Membership does not include room access. dining room access. any other club Member privileges or benefits other than dining room access. *The Corporate Dining-Only Membership does not

(302) 658-5125 ext. 10

805 N. Broom St. Wilmington, DE 19806

805 N. Broom St. Wilmington, DE 19806

5 N. Broom St. Wilmington, DE 19806 805 N. Broom St. Wilmington, DE 19806 | Ma rch/ Ap ri l 2 0 1 7


any other club Member privileges or benefits othe dining room access.

www.universityandwhistclu 47

Delaware State Chamber of Commerce

SMALL STATE. BIG BENEFITS. UPS Shipping Discounts Save up to 34% on a broad portfolio of shipping services including: • Up to 34% on UPS Air letters including UPS Next Day Air®* • Up to 30% on UPS Air packages (1 lb.+) • Up to 32% on UPS International imports and exports • Up to 16% on UPS Ground shipments • Savings begin at 70% on UPS Freight® shipments over 150 lbs. DSCC members can receive these discounts even if you already have a UPS account. Whether you need your documents or packages to arrive the next day or are looking for the most affordable shipping option, UPS understands the importance of reliability, speed, and cost. Plus, the more you ship, the more you can save with UPS. To enroll and start saving today, visit For more information, call 1-800-MEMBERS (1-800-636-2377). UD Online MBA Scholarship Through an Affiliate Partnership with the Lerner College of Business & Economics, Chamber members will receive a 10% discount off of their tuition for the University of Delaware Online MBA Degree Program. The Lerner College Online MBA is an AACSB-accredited program that can be completed in as little as sixteen months. This powerful new education option offers the quality, flexibility, and convenience to earn an MBA degree from a highly regarded, nationally ranked, public university. Visit to get started. Prescription Drug Discount Card The Delaware Drug Card will provide savings of up to 75% on prescription drugs at more than 50,000 pharmacy locations across the country. The Delaware Drug Card has no restrictions to membership, income or age, and you are not required to fill out an application. This program helps all residents of Delaware afford their prescription medications. Member-to-Member Discount Directory State Chamber members offer substantial savings on products and services to fellow members. To see the full 48

list of discounts online, visit and click on Member2Member Discounts. Notary Service Did you know that Notary Public services are free for Chamber members? Call (302) 655-7221 to make an appointment to stop in for a notary seal on your documents. Certificate of Origin Documents Certificate of Origin documents are $20 for Chamber members ($100 for non-members). Call (302) 655-7221 for more information. Delmarva Broadcasting Company 15% in bonus airtime on commercial orders placed by new advertisers on any Delmarva Broadcasting radio station. Contact Mike Reath at or call (302) 478-2700 for more information. Dental and Vision Plan Dominion Dental Services provides dental and vision benefits on a group and individual basis with competitive, member-exclusive rates. Dental care coverage for most diagnostic and preventive services is 100% with up to 80% coverage for restorative care including fillings, root canals, crown and bridge work, periodontal treatment, oral surgery and more. Go to or call (888) 5185338 for more information. No application fee for DSCC members. Constant Contact Email Marketing Service State Chamber members are eligible to receive discounts on their Constant Contact account subscriptions. Members can save 20% if they prepay for 6 months and 25% if they prepay for 12 months. That is a 10% deeper discount than what is available to other customers. To sign up, visit the Constant Contact link on the State Chamber’s members-only page or call (866) 876-8464 to activate your member discount. Continuing Education Certificate Discounts Marc h / Ap r i l 2 0 1 7



The University of Delaware offers a 10% discount to State Chamber members when they choose to sign up for continuing education certificate programs. LegalShield All Delaware State Chamber members and member companies now have the opportunity to access affordable legal services. LegalShield is one of the nation’s leading providers of legal safeguards for individuals, families, small businesses and employee groups. Member companies can join the more than 37,000 companies currently offering LegalShield’s personal legal plans as a voluntary benefit to their employees. Through LegalShield’s personal legal plans, employees gain access to unlimited personal legal advice from LegalShield provider attorneys on topics such as mortgages, wills, contracts, and more. Employees also have the option to enroll in LegalShield’s identity theft plans for the added benefits of identity monitoring and identity restoration services. LegalShield’s personal legal plans


also effectively reduce employee stress and absenteeism while driving increased productivity. The Small Business Plan provides member companies with legal advice and counsel on any business legal issue, contract and document review, debt collection, trial defense and more. In eliminating cost barriers associated with obtaining legal counsel, LegalShield’s Small Business Plan ensures members have access to the legal support they need to grow and protect their businesses. Currently, LegalShield services 140,000 businesses. LegalShield now offers Launch – a superior program that helps people start and protect new business entities, such as DBAs, LLCs and corporations. LegalShield helps people looking to start their own business. To get started with LegalShield, visit For more information, contact Independent Associate Mike Schwartz at (302) 275-8898 or visit Access full details on these benefits of membership in the members-only section of the DSCC website. For more information about obtaining your company’s members-only login credentials, please email

Dick’s familiarity with the business community makes him invaluable for our business needs. Cheryl Corn, Executive Assistant to the President, Senior Vice President, Delaware State Chamber of Commerce

We are consistently pleased with high-quality, creative photos and would highly recommend Final Focus Photography. Lauren E. Kornsey, Marketing Manager Potter Anderson & Corroon LLP

Dick provides a level of attention to detail & a commitment to excellence that matches our approach to practicing law. Kurt M. Heyman, Founding Partner, Proctor Heyman Enerio LLP

Dick & Pam Dubroff have consistently produced results that make our attorneys look great and as a marketing professional, make my job easier. Joanne Owens, Marketing Director Morris James LLP , Attorneys At Law

DICKDUBROFFFINALFOCUSPHOTOGRAPHY 301A Street • Wilmington, Delaware • 19801 • 302 655 7718 •



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CHAMBER Committees State Chamber members play a visible, active role in the business community by serving on committees. If you would like to get involved, contact the committee’s Chamber representative or register online at

The DYPN kicked off 2017 with a January networking mixer at Iron Hill Brewery in Wilmington.

Delaware Young Professionals Network The Delaware Young Professionals Network named Diane Urban of Gunnip & Company and Matt Laird of Assurance Media, LLC as this year’s committee Chair and Vice Chair, respectively. We thank them and our committee members for their time and efforts: Kia Anderson, University of Delaware Athletics; Kevin DiSabatino, DiSabatino Construction Company; Christopher Duke, Becker Morgan Group, Inc.; Ally Gawel, Habitat for Humanity of NCC; Matthew Grygiel, M&T Bank; Nicholas Hoeschel; Hoeschel Financial Services; J.B. Moore, The Bellmoor Inn & Spa; Nicholas Stanek, PNC Bank; Grace Stockley, FideliTrade, Incorporated; and Michael Vanderslice, Environmental Alliance, Inc. Contact Kelly Wetzel at (302) 5766564 or

Economic Development Committee The Economic Development Committee’s kickoff meeting for 2017 was held at the University of Delaware’s STAR Campus and was hosted by Michael Smith, College of Health Sciences Director of Strategic Initiatives/Partnerships. Mike Vanderslice of Environmental Alliance serves as the committee chairman, and under his leadership, the committee seeks to advance initiatives that focus on business startups and entrepreneurship, regulatory reform (including modernizing the Coastal Zone Act) and on increasing engagement with elected officials throughout the year. Contact Mark DiMaio at (302) 576-6575 or


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JMAC with Major General Vavala. Tax Committee The Tax Committee has spent the first part of 2017 reviewing proposed tax proposals contained in the Governor’s Recommended Budget, has weighed on the latest modifications to Delaware’s Unclaimed Property Program, and has started to review pending legislation that would alter Personal Income Tax levels. The Committee is also monitoring the Joint Finance Committee meetings to see what, if any, additional revenue may be requested. Chair: Jim Selsor, Gunnip & Company. Employer Advocacy and Education Committee The Committee has provided updates on the pending Federal overtime regulations currently awaiting action in District Court, and has started work on helping to clarify Delaware code on areas such as Whistleblower Protection. It has also been asked to weigh in on pending draft legislation related to employment law. Chair: Tim Holly, Connolly Gallagher LLP. Environmental Committee Working closely with the Department of Natural Resources and Environmental Control (DNREC), members are involved in the review and shaping of environmental legislation and regulation. Chair: Bob Whetzel, Richards, Layton & Finger; Co-chair Stu Widom, Calpine Corporation. Health Care Committee Members discuss key health care issues facing Delaware businesses and provide feedback to the Chamber legislative DELAWARE BUSINESS


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team to assist in formulating policy. Chair: Paula Roy, Roy & Associates. Joint Military Affairs Committee On January 31, 2017, the Joint Military Affairs Committee presented Major General Vavala with over $100,000 to fund the Delaware National Guard Youth Foundation at his retirement event. JMAC thanks all of the contributors who made the gift possible. The committee aims to build efforts to support the hiring of military veterans, and to support the local branches of the military on other relevant issues. Its goals include building business relationships to support the military community, and to create jobs for reserve components and veterans. Chair: Gary Stockbridge, Delmarva Power. Transportation and Infrastructure Committee The Infrastructure and Transportation Committee recognizes the critical role that the condition and functionality of Delaware’s infrastructure and transportation systems play in creating a strong economy and quality of life. The Infrastructure and Transportation Committee monitors issues, policies, and trends affecting Delaware’s infrastructure and transportation systems, as well as advises the Chamber’s Board of Directors on related policy issues. Chair: Roger Roy, Roy & Associates. Contact James DeChene at (302) 576-6560 or


CALL THE CHAMBER The State Chamber of Commerce staff works for you, serving our member companies and organizations statewide. This State Chamber staff directory lists phone numbers and email addresses, as well as individual areas of responsibility. If you need business assistance or information, please don’t hesitate to call.

A. Richard Heffron President 576-6563

Marianne K. Antonini Sr. Vice President Finance & CFO 576-6567

Cheryl Corn Executive Assistant to the President Sr. Vice President Communications 576-6572 DenĂŠe Crumrine Communications Manager Delaware Business Production Digital Communications Website 576-6566

Chuck James Sr. Vice President, Membership Ambassador Committee 576-6562

James DeChene Sr. Vice President Government Affairs 576-6560 Mark A. DiMaio Director for Grassroots and Research 576-6575

Fred Miller Advertising Sales Member Retention 576-6579

Linda D. Eriksen Accounting Associate 576-6569

Bill Osborne Interim President, DPPI 576-6590

Ken Evans Account Executive 576-6576

Kelly Wetzel Events Manager, Program & Communications Specialist Small Business Alliance Delaware Young Professionals Network 576-6564

DELAWARE STATE CHAMBER OF COMMERCE 1201 N. Orange Street, P.O. Box 671 Wilmington, DE 19899-0671 (302) 655-7221 / Fax (302) 654-0691 (800) 292-9507 Kent & Sussex counties Blog: twitter: @Destatechamber


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Emphasis on Forensics and Fraud Detection

Master’s Degree in Accounting

It all adds up. The Neumann University master’s degree in Accounting adds up to greater opportunity. The emphasis on forensics and fraud detection will provide you with credentials that are in demand. Neumann’s program allows you to: • Finish in just 18-21 months • Study in class and online • Focus on forensics and fraud For more information: 610-361-5208

Aston, Pennsylvania

WHAT ARE YOUR SUPPLY CHAIN OPPORTUNITIES? Risk is everywhere. It doesn’t sleep. It often shows up uninvited and at the most inopportune time. Manufacturers most trusted resource, the NIST-Manufacturing Extension Partnership, provides a step-by-step roadmap to help manufacturers address risk, increase visibility and create supply chains that function at optimum capacity. We’ll show you how to apply constraint theory concepts that address risk, and account for total cost of ownership, so you may make informed sourcing decisions that increase the flow of products from suppliers to customers, using a value system model.

To learn more about Supply Chain Optimization, visit or call 302.283.3131.

Delaware Business Magazine - March April 2017  
Delaware Business Magazine - March April 2017