Delta Capita Interactive Brochure APAC

Welcome to Delta Capita Overview

deltacapita.com

Company overview and

What we offer Europe’s fastest growing Financial Services firm

We serve our clients in financial centers across the Americas, Europe and Asia Pacific with offices around the globe. We work with top financial institutions, helping them comply with regulations, simplify operations, reduce costs, innovate their business models and leverage leading fintechs.

Birmingham Wrexham Dublin New York

London

Frankfurt Warsaw Amsterdam

Hong Kong

Bangkok Bangalore Kuala Lumpur

Manila Singapore Sydney

We are a fast-growing company with positive energy that comes from an entrepreneurial spirit. At the heart of Delta Capita is our people, this is why we are committed to creating an environment where everyone can succeed. We consider our team to be ‘oneDC’ and are immensely proud of our rankings listed below that we have achieved as a result of our employees collaboration.

MANAGED SERVICES Improving business-critical functions that, until now, have been performed in-house.

INDUSTRY STANDARDISATION & COST MUTUALISATION Enabling Financial Service companies to make the most of the “Sharing Economy” through consortia and managed utility service models.

CONSULTING Working with the world’s most important financial services institutions.

We help our clients reduce costs and improve process and technology by moving them away from their existing propriety models towards mutualised managed services, enabling a healthier and more performant business.

Providing mission-critical services to banks and other financial institutions BUSINESS OPERATING PLATFORM AS A SERVICE (BOPaaS) Working with the world’s most important financial services institutions.

FINTECH AS A PLATFORM ACCELERATOR Forward-thinking and designed to be future-proof.

EXPERT-LED STRATEGY Driven and executed by a seasoned management team from C-level backgrounds at major global financial institutions.

Our Employee

Value Proposition We are #OneDC

We’re building a culture at DC where our inspiring talent (like you) can reach their full potential. If you’re ready to grow your career and become part of a fast-growing organisation, you’ve come to the right place.

Our Values Our Values are at the core of who we are, what we do and how we do it across DC globally. We live and breathe our values, to deliver exceptional service to our customers, achieve our ambitious growth plans and ensure we create a great place to work:

Hear what some of our team say about their career with DC H TC A W

COURAGE

INTEGRITY

TEAMWORK

EXCELLENCE

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R HE

Diversity & Inclusion Delta Capita truly believes in looking at ways to continuously improve the workplace to encourage greater sustainability, diversity and inclusion and personal development. We have put in place programmes such as training/mentoring schemes and career tracking to facilitate a flexible and progressive working environment. Working in partnership with our employee-led Global Diversity & Inclusion group, we are constantly reviewing what we can do to build a culture of belonging where our people and clients are provided with the psychological safety that allows diversity and inclusion to flourish.

We realise the challenge of maintaining a healthy work-life balance which is why we offer flexible and hybrid working patterns. Our dedication to D&I sits at the core of our DC Values.

Watch now to check out some of what we got up to at DC in 2023:

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Follow us on Instagram @delta.capita

Sustainability

External Commitments and Affiliations

Ambition

Appointment of our Chief Sustainability Officer- Diane Eshleman. Merged and enhanced our ESG related policies and business practices across our newly integrated business

100%

of our employees are subject to mandatory Anti-Bribery and Corruption training

Ethics

Sustainability stream focusing on corruption and bribery, anti-competitive practices and information security at Delta Capita

We have committed to reporting and disclosing our progress to industry recognised goals and standards such as the UNGC, SBTi and CDP. The launch of our Sustainability Scorecard is used to track and report our ESG Related KPI.

Environment

Sustainability stream focusing on actions to mitigate environmental impact

Labour & Human Rights

Goal to reach

0

Net Zero

Diversity and Inclusion, Equal Opportunities, Employee and Supplier Health and Safety

by 2030

Charity Partnerships / CSR Defining our CSR mission and identifying regional charity partnerships whose work align with our goals

10

charity partners across

6

locations

100%

of our suppliers are subject to a pre-onboarding CSR risk analysis and review

Sustainable Procurement

Enhanced visibility into the Delta Capita supply chain via enhanced onboarding procedures, supplier management and supplier diversity analysis

44% 56%

DC Employee Gender split

CSR

Corporate Social Responsibility Sustainability is at the forefront of our business operations and brand values. We look to implement sustainable practices throughout our business lines and make sustainability part of our DC Values. We believe that proactively embedding sustainability into our commercial goals ensures we can continue to grow and succeed in the future as a leading global managed services, technology solutions and consulting provider.

We also commit to a ‘net positive’ mindset. This means going beyond net-zero emissions to take CO2 out of the atmosphere, helping repair and regenerate our planet.

1 Day of Annual PTO for Volunteering As we look to establish sustainability at the forefront of our brand and culture as a company, we believe installing the schemes and giving our employees an opportunity to further their impact on the world will lead to more sustained and rewarding growth.

Growing your career

with DC

As one of the Financial Times 1000 Fastest Growing Companies in Europe, we are growing rapidly. We actively encourage career mobility, and promotion decisions are based upon sustained performance at the next level, not an arbitrary ‘time served.’

Employee Review Process From Joining First meeting with new employee Define Goals and KPI

3 or 6 month probation review Assess employee performance

Mid Year Review

End of Year Review

June

November

Ongoing feedback and review of goals

Hear what our CEO, Joe Channer has to say about DC’s unique culture and how it supports the progression of our people.

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Global Annual Performance Cycle

Continuous Improvement & Ongoing Feedback Cycle

April Discretionary salary and promotions take effect

Nov – Dec End of year process

Jan – Feb Reward review and communication

June – July Mid year review

February Discretionary Bonus Payments

Career pathways with DC Level 8 Managing Director Level 7 Executive Director

Level 7 Executive Director

Level 6 Director

Level 6 Director

Level 5 VP Level 4 AVP Level 3 Associate Level 2 Senior Analyst Level 1 Analyst

Services

Level 8 Partner

Level 5 Principal Consultant Level 4 Managing Consultant Level 3 Senior Consultant Level 2 Consultant Level 1 Associate Consultant

Consulting

Case studies Case study #1

I am currently going into my 4th year here at Delta Capita and I have been on 6 projects so far. Joining the firm as a fresh graduate, I was put on a CLM Know-Your-Client project as my first ever project with the firm.

The requirement was for us consultants to be analysing corporate customer risk profiles, to prevent illegal activity, specifically money laundering for their client onboarding process. Without prior industry knowledge, it was a great opportunity to be exposed to the idea of risk and just how important this concept is to the industry. The mindset of identifying and mitigating risk have therefore served me well while navigating through our different clients, projects and domains; be it CLM, PTS or Consulting in which it is all applicable for.

Examples of projects I have worked on: ► CLM – KYC @ Financial information and analytics provider ► CLM – Client Data Remediation @ Tier 1 Bank ► Consulting – T24 Implementation @ Tier 1 Bank ► Post Trade Services (PTS) – Asset Servicing @ Tier 1 Bank

Case study #2 I have been with Delta Capita for two years and have been on three projects during this time. An example of a recent project I have been on is a tier 2 Investment Bank – located in Singapore. The team was required to review and approve Change in Circumstance (CiC) workflows launched by the Front Office and assist in extracting Management Information (MI) data on a weekly and monthly basis to track new workflows, existing workflows and overdue workflows.

We had a team of 1 Team Leader and 2 Analysts from DC, and we were deployed to manage the project by assisting the client’s existing CiC (Change in Circumstance) team in handling day-to-day operations and assist to clear their backlog that were accumulated due to Covid-19. Various extensions on the project were given due to the exemplary quality of work provided and good relationship management between the consultants and the permanent staff.

Whilst on the project, I learned how to manage the client’s expectations. As we assisted the client in updating the changes in SOPs and crafting new SOPs for regulatory changes, we had the opportunity to speak with various stakeholders and learning from them. I also learnt to analyse and create reports and share the findings from my reports with team members and other relevant departments. This gave me exposure on giving presentations. As I was on the project for over a year, I was also tasked to train the new joiners to the team.

Benefits

APAC Employees ► Performance Related Bonus scheme ► Professional Development Plan ► Private Medical & Dental Insurance ► Employee Assistance Program ► Pension ► Mentoring ► Hybrid working ► Enhanced Paternity Leave ► Reward and Recognition (Referral Plan) ► Complimentary Health Screening ► Enhanced holidays ► Paid voluntary day for one of our DC charity partners ► Flu Vaccination ► Sports and Wellbeing Initiatives

Reinventing the financial services value chain