DC Welcome Pack

Welcome to Delta Capita deltacapita.com

Index ► About DC ► Get Involved ► Your Journey ► Payroll ► Pension ► Benefits ► Early Careers ► Training and development ► Links & Key Contacts

About DC

Reinventing

the financial services value chain

CONSULTING

MANAGED SERVICES

TECHNOLOGY

Reinvention is about making improvements to something by looking at it in a different or new way, and this is what we do for our financial services clients. We help them challenge their operating model and deliver it in a new way.

At Delta Capita we help our clients reduce costs and improve process and technology by moving them away from their existing propriety models towards mutualised managed services, enabling our clients to create stronger operations and more sustainable, compliance-ready business.

Delta Capita is a trusted partner for a more efficient, effective and secure financial services value chain.

The Financial Services value chain consists of all the activities an organisation undertakes categorised into strategically relevant groupings. Categorisation allows for the analysis of competitive advantage provided to the organisation by each activity along the chain.

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Our V

Values

Delta Capita’s Commitment to

Sustainability

At Delta Capita, we are committed to responsible business practices that benefit our people, clients, suppliers and planet.

This commitment sits at the core of our DC Values and informs how we work with people across our ecosystem.

We partner with EcoVadis – one of the world’s most trusted sustainability ratings providers – and with our clients, to continually assess and improve our position in all aspects of ethics and sustainability. These aspects include: ► Environment and Climate Change ► Labour and Human Rights ► Sustainable Procurement We are very proud that our silver ranking on EcoVadis puts us in the top 79% of our peer group in ESG.

At Delta Capita, we recognise that a strong focus on ESG is critically important to our clients and of course to our employees.

We encourage your participation towards achieving our ambitious goals and meeting our external commitments as we strive for continuous progress in our actions, policies, business practices and brand.

DC

Charity Partners

We have a passionate team of colleagues who have volunteered to support the charity partners in each of our major regions and we are pleased to announce that we have already finalised agreements with six of the ten regions – as well as REACH! Siem Reap who were announced as our global charity partner at the end of 2022.

We expect to have all of our regional charity partners confirmed soon and we will be sharing more information about these partnerships as well as the process for applying for PTO to volunteer for one of our partners. In the meantime, we encourage you to reach out to your local relationship manager for more information.

Birmingham

Amsterdam

Dallas

Singapore

London

New York

Bangalore Wrexham DC Global

Get Involved at DC #BeEngaged

Get involved with

Sustainability

Delta Capita is committed to responsible business practices that benefit our people, clients, suppliers, communities and planet. Our broad consulting competencies allow us to support our clients’ ESG journeys from start to finish. As seasoned practitioners, our experience-led approach, industry insight and regulatory expertise position us well to understand and address both client pain points and opportunities. We partner with our clients to conduct ESG materiality assessments, perform gap analyses, and develop truly strategic solutions.

We also commit to a ‘net positive’ mindset and as a result we have committed to the Carbon Neutral 2030 Pledge. This means going beyond net-zero emissions to take CO2 out of the atmosphere, helping repair and regenerate our planet. Our Sustainability Statement highlights our commitment to these sustainable business practices.

To drive sustainability in the workplace, Delta Capita has implemented various green initiatives alongside an ESG-focused working group.

Environment

Ethics

Labour & Human Rights

Foundations

Procurement

Governance

There are plenty of opportunities for colleagues to get involved in – see Get Involved at DC.

Charity

Want to know more or get involved? Click here!

Diversity, Equity &

Inclusion

At Delta Capita, we are committed to a work environment that provides equal opportunities for all colleagues and has zero tolerance for any form of discrimination on the basis of gender, ethnicity, religion, sexual orientation, disability or other differences.

We provide a safe and supportive environment for all of our employees where they can achieve their career goals.

Diversity refers to who is represented in the workforce. We actively seek to achieve diversity at all levels of the career framework, celebrating all aspects of diversity and building awareness.

Equity is fair treatment for all people. We implement antidiscrimination practices to ensure fairness in opportunity, pay and promotions, for people of all identities.

Inclusion means how the workforce experiences the workplace and enables them to make meaningful contributions. We ensure our values and behaviours reflect our commitment to an inclusive culture.

Want to know more or get involved? Click here!

Our DEI Workstreams are there to help achieve our mission through groups of change-makers taking a specified look at what our goals are, both internally and externally, and how to achieve this. Anyone is welcome to get involved.

Workstreams & Activities

Workstreams are employee-led, with the ability to influence policy, develop training, host events, engage with external organisations, raise awareness and create informative and interesting marketing pieces.

Launch Mental Health First Aid training

Hosting Pride Parties throughout our DC Offices

Created a Disability Awareness Training Module

Celebrating South Asian Heritage Month, releasing a podcast episode

Escape Room events looking at DISC personalities

Gender

Wellness

LGBTQIA+

Disability

Ethnicity & Religion

Diversity of Thought

Provide a policy review and recommendation on our women’s health policies

DC Wellness Week, including Art Workshops and Meditation Classes

Conducting a GAP analysis for the Stonewall Workplace Equality Index

Sign Language Workshop

DC Cultural Evenings: Celebrating the range of cultures we have at DC

Article to raise awareness of Neurodiversity Celebration Week

Hosting an International Women’s Day Panel Event

Employee

Networks

Employee Networks are designed to bring people together with a shared interest creating a community around an activity that is separate from their day-to-day job Social Theatre Society

Book Club

Fantasy Football

Baking Society

Gaming Network

Chess Club

Sports Run Club

Women’s Football

Badminton

Men’s Football

Hockey

Ping Pong

Affinity

Women’s Interactive Network With more to come…

(Allies are all welcomed to our networks)

Black Professional Network

Rainbow Network

Your Journey with DC

Our Pe

At the heart of Delta

This is why we are committed where everyone can succeed differentiates Delta Capita in

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Your first months at DC

Expect growth, learning and endless possibilities!

1st month

► Familiarise yourself with the information from your first day inductions. ► Check out the weekly “Good Fribrations” emails for the latest updates and wins that we like to shout about! ► Explore the Noticeboard and Web pages of DC. See upcoming Events Near You! ► Visit the Kallidus training platform to sign up for courses of interest and complete the necessary compliance training within your first month of employment. Streamline Your Success: Get set up on all the relevant systems for a seamless start!

2nd month ► Chat with one of the friendly HR team members. A HR representative will invite you to a relaxed, friendly chat to see how you are getting on, answer any of your questions, and ask for your welcomed feedback on your DC experience so far! ► By now, you will have regular catchup meetings with your manager. These meetings are designed to provide you with valuable insights into your role, keep you informed of any updates, and foster a twoway feedback conversation to support your success and growth in your career.

3rd month + ► Your manager will schedule a probation meeting with you, for specific terms and conditions, please refer to your employment contract.

Payday

Explained

DCL Payroll will be paid on the last working day of each month.

JDX Payroll will be paid on the 25th of each month.

Should either of these days fall on a weekend employees will receive their pay on the Friday before.

Payslips are stored on the SAGE Platform. Once your first payroll has been processed you will receive a registration link to SAGE whereby you must register and create a password to access your account. Each month you will then receive a notification to your DC email informing you that your payslip has been released and is available to view and download.

Important employee actions on your first day!

Please complete all the required information on your Bamboo profile. You are required to keep your address and banking details up to date throughout your employment.

It is mandatory for all new employees to complete a ‘New Starter Checklist’, so if you haven’t done so already, please complete this from your “Bamboo New Hire Pack”. If you have a P45 from your previous employer, kindly send this to HR. Your employment contract will outline which payroll you are on, which can be found in your Bamboo files and if you have any questions please reach out to HR. Thanks for your cooperation!

Pension It is a legal requirement for Delta Capita to provide a workplace pension to all UK employees.

Our policy is to postpone enrolment for all new employees until they have been with the company for three months. Following three months of payroll processing all employees aged 22+ will be automatically enrolled into the DC Pension Scheme. Our current combined contributions is 10% (Employee 5% and Employer 5%).

There are additional options available that include employee only contributions of 5% from joining date or increased employee contributions at any time.

Employees that do not wish to participate in the pension scheme will have the option to opt-out following auto-enrolment. Please contact the Payroll team through the HR for further details.

Employees aged under 22 do not qualify for auto-enrolment, however, they can request to participate in the scheme at any time.

Our

Benefits

Delta Capita’s extensive range of benefits and offerings have been carefully reviewed and designed to support you throughout your time with us and are inclusive of Health, Lifestyle, Savings, Family, Financial and Retirement.

Our Benefits Select Platform, DC Plus gives full details of all benefit options available including: DC Funded Benefits

Voluntary Enrolment

Private Medical Insurance

Health & Wellbeing Scheme

Life Assurance

Holiday Buying

Employee Assistance Programme

Cycle to Work

Hybrid Working

Season Ticket Loans Payroll Giving Eye Test Flu Vaccinations Critical Illness Cover Health Cash Back Plan Dental Care Benefits Hub

Career pathways

with DC

Services and Shared Services

Level 1 Analyst

Level 2 Associate

Level 3 AVP

Level 4 VP

Level 5 Director

Level 6 Executive Director

Level 7 Managing Director

Level 3 Managing Consultant

Level 4 Principal Consultant

Level 5 Director

Level 6 Executive Director

Level 7 Partner

Consulting

Level 1 Consultant

Level 2 Senior Consultant

Early Careers

Graduate P

The DC Academy’s Graduate Programme is the perfect career catalyst for those starting out with Delta Capita – whether you are a university graduate or seeking a career change.

Our rotation programme and world-class training allow you to sample various financial consulting roles before specialising in your chosen area.

Programme

Through rotation opportunities, the Academy enables you to build experience across the different business lines of Delta Capita (e.g. Client Lifecycle Management; Post-Trade services; and transformation and change consulting).

After graduating from our Academy, you will be matched with a business line to continue building your career – based on your experience from the programme.

Training and Development

Why Learning and

Development Essential for enhancing career Vital for developing and maintaining effective working relationships with a variety of stakeholders Supports your workplace

Helps you navigate complex situations

Helps you achieve your goals

Eligibility for promotions*

Access to qualifications*

*Eligibility and approval process applies

Want to know more or get involved? Click here!

Performance

Reviews

December

360 Feedback Monthly Touch Point Monthly Touch Point Monthly Touch Point

August

Monthly Touch Point

End Of Year Performance Review

Monthly Touch Point

Monthly Touch Point

Continuous Performance Management

Monthly Touch Point

June

Monthly Touch Point

End Of Year Performance Review February Monthly Touch Point Monthly Touch Point Monthly Touch Point Monthly Touch Point

360 Feedback

Links & Key Contacts

System’s Access

Links

Bamboo HR – Your HR Platform

Kimble – Timesheets

Kallidus – The Learning Platform

Visit here for all personal information regarding your employment.

Submit your timesheet here.

Access all your training materials and courses.

Peakon – Continuous listening platform

SharePoint – For all things DC!

Noticeboard – Daily Updates

Our employee engagement platform that converts feedback into meaningful insight.

Share important documents within your team and access all DC updates and employee information!

The home page with all of the latest updates on the company. Also the home to SharePoint.

Concur – Business Expenses

Avantus/DC Plus – Benefits Platform

Jira – Shared Services Help

Submit your expenses here.

All your personal benefits in one place! Sign up to manage the benefits of your choice!

Raise a ticket with one of the operations team for help with your HR or IT queries.

Key Contacts HR: grp.ops.hr.support@deltacapita.com

IT: dc.it.support@deltacapita.com

L&D: grp.ops.landd.support@deltacapita.com

Business Support: business.support@deltacapita.com

Finance: finance@deltacapita.com

Additional Links and

Key Contacts

For Good Fri-brations/Notice page: internalcomms@deltacapita.com ► We love to hear your achievements and stories throughout the week, please share using this email!

For employment references: references@deltacapita.com ► We offer references for the following: mortgage/rent applications, employment verification.

For our DC structure: About Us - Leadership Team (deltacapita.com) ► Meet our wonderful leadership team and read more about them above.

For our employee handbook: Employee Handbook

Reinventing the financial services value chain