Our valued Members,
We all know the economy and financial services landscape have seen considerable fluctuations in recent years and can leave us feeling anxious about the future. Your Del-One Team is passionate about serving your best interests and as a Member-owned cooperative, it’s our responsibility to make sure we are always here when you need us. Your Credit Union continues to grow and maintain a solid financial position. Through 62 years of service to our communities, we have navigated many challenging times and I am proud to say we’ve always kept our doors open and our dedicated Teammates gainfully employed.
Being a cooperative financial institution means that we are owned and operated for the benefit of our Members. This gives us the opportunity to adjust our operations and make decisions that will best impact our Members. This year we migrated our online banking and mobile banking platforms to better serve our Members with best-in-class technology. Your response to this enhancement was outstanding. The financial planning features available within these applications are top-notch! In terms of loan products, we rolled out our Express Auto Loan. The Express Auto Loan allows you to apply online, get approved and walk into a dealership with a blank check, ready to buy your new ride with confidence and control. Another focus for the Credit Union in 2023 will be on Member Business lending. Products, services, and lending advice for small and medium businesses will be geared towards helping to drive success.
Del-One FCU rolled out a new financial education platform, called FUEL K12 and FUEL (Financial Understanding at Every Level), that provides learning modules to local school districts and to all our Members. The Credit Union offers these educational tools to schools, free of charge. FUEL offers modules to Members and Member Businesses, too! Financial literacy is essential to financial wellness. You can learn more at www.del-one.org/financial-education/
Several Del-One teammates earned their certification through the National Association of Certified Credit Counselors, and members can now schedule appointments with one of these individuals to assist with overcoming financial challenges. In 2023, more Teammates will become certified and be of assistance to more Del-One Members.
Del-One was honored on a few fronts during 2022 by being honored by the New Castle Prevention Coalition with their Community Partner Award, by USA Today and the News Journal’s Top Workplaces in Delaware, and by Forbes as the Best-in-State Credit Union for Delaware.
The Credit Union recognizes that along with technology it is important to be available, in person. In July, the Credit Union opened the Fox Run Branch in Bear, DE. In November, the Wilmington Branch was relocated to One Germay Drive, and offers Members ample parking and a drive-thru window. Plans are on the drawing board for an eastern Sussex Branch in 2024.
As we begin the new year, consider what you need to be financially healthy, and please let us know how we can help. Whether you want to save more, pay off debt, purchase a car or a home, or simply learn more about managing money, we’re happy to help with the right solutions for your unique goals. Thank you for choosing Del-One FCU as your financial partner. We’re honored to serve you.
Best wishes for a healthy, happy New Year and thank you for being a member of Del-One Federal Credit Union!
Board of Directors
Steve Smith, Chair
Trey
Wallace, Vice Chair
Bill Pfaffenhauser, Secretary
Gerard McNesby, Treasurer
Courtney Stewart, Director
Farrell, Director
Kevin Mitten, Director
Lisa Strusowski, Director
Robert Baldwin, Director
The Del-One Foundation raised and donated a record-breaking $58,000 in 2022!
Founded in 2009, the Foundation is a non-profit organization that raises funds for charitable purposes in Delaware.
Local charities that were supported this year include, but are not limited to:
• Kay’s Kamp
• Delaware Breast Cancer Coalition
• Central DE Habitat for Humanity
• Autism Delaware
• Caring Hearts Helping Hands
• Brain Injury Association of Delaware
• Sunday
Breakfast Mission
The teammates, members, families and friends of Del-One FCU participate in a variety of fundraising activities throughout the year to raise funds and awareness for the chosen charities.
Diana
Winter 2023 l www.Del-One.org
Annual Meeting Information
April 25, 2023 at the Modern Maturity Center
Del-One’s Annual Meeting will be held on Tuesday, April 25, 2023 both virtually and in person at the Modern Maturity Center in Dover, DE. Doors will open at 5:15 pm (no early admittance). The business portion of the meeting will begin at 5:30pm, immediately followed by a buffet dinner.
Del-One members and guests wishing to attend the 2023 Annual Meeting in person must purchase admission tickets for $5.00 per person at any Del-One branch location beginning on February 6, 2023. All ticket holders will be entitled to attendance at the business meeting, a buffet dinner, dessert, and door prize drawings.
For security purposes, tickets will NOT be sold at the door and must be purchased in advance no later than April 4, 2023. Members and guests must present tickets for admittance to the Annual Meeting.
Detailed instructions on how to attend the event virtually will be posted on the website closer to the event date.
The Board of Directors election results, as unanimously approved by the Nominating Committee, will be announced during the business portion of the meeting.
Thank you to all Del-One members for making 2022 an amazing year, and we look forward to seeing you at the Annual Meeting!
Board Nominations
Del-One Federal Credit Union’s Nominating Committee received and approved three nominations for three Board of Director’s positions in 2022, each with three year terms. The nominees are listed below along with summaries of qualifications:
William Pfaffenhauser was employed by the State of Delaware from 1987 until retirement in 2017. The last position he held was Enterprise Resource Planning (ERP) Senior Project Leader. His accomplishments during this time included being a member of the State’s ERP project to upgrade the Human Resource system and to implement a new financial system. Mr. Pfaffenhauser’s duties included design and then development overview for solutions between the State’s human resources and the new financial systems. His last assigned duties were as manager for the State’s Single Sign On solution. Before coming to Delaware, Mr. Pfaffenhauser was employed in New Jersey as a Programmer Analyst and Systems Manager. Mr. Pfaffenhauser attended Mercer County Community College in New Jersey and John Tyler College in Virginia. He also attended Insco Systems Programmer School in New Jersey. Mr. Pfaffenhauser has been on the Del-One FCU Board since 2011, first serving as an Associate Board Member, and served on Del-One’s Technology Committee for several years.
Gerard M. McNesby was previously the Vice President for Finance for Delaware Technical Community College. He was also the First Administrator of the State’s Transportation Trust Fund from 1987-1998. Gerard earned a bachelor’s degree and a master’s degree in Public Administration from the University of Delaware, and a master’s degree in Business Administration from Wilmington University. He was also a former member of the Delaware Society of Certified Public Accountants and American Institute of CPA’s. Gerard also volunteers as a member of the St. Patrick’s Day Society and has been Co-Chair of the Annual Delaware Foundation Reaching Citizens with Intellectual Disabilities (DFRC) Blue-Gold Golf Classic since 1988. Formerly, he was a Trustee for DFRC, a Board member of the Boys and Girls Club of Delaware, and a Supervisory Committee Member for Del-One FCU. Gerard McNesby resides in the Pike Creek area of Wilmington and is married with two children and one granddaughter.
Diana Farrell is the Chief Human Resource Officer (CHRO) for Delaware Transit Corporation (DTC) which provides transportation services throughout the State of Delaware. During her 18 year career at DTC she has held several positions in the Human Resources field including her current position as CHRO where she and her team oversees human resources functions for approximately 1100 employees. Diana is from the US Virgin Islands and moved to Delaware to pursue her education at the University of Delaware, where she obtained a Bachelor of Science degree. Diana also has a Master’s in Management Degree from Wilmington University. Diana has previously served on the Board of Directors for the Bear/Glasgow YMCA, and has served on the Del-One FCU Board since 2019. She is involved in volunteer work for several local community organizations and resides in the Middletown area with her husband and son.
Nomination Details - Additional nominations may be made by submitting a petition signed by 250 members to the Del-One Nominating Committee at 270 Beiser Blvd., Dover DE 19904 by March 16, 2023. In addition to the 250 signatures, the petition must also include the nominee’s summary of qualifications to include employment history, place of employment, associated dates of employment and biographical data. A Petitioner packet can be requested by sending an email to Amy.Resh@Del-One.org or a packet can be picked up at Del-One, 270 Beiser Blvd., Dover DE. The Petitioner must use the form supplied to document their name, signature and Del-One FCU account number. Only members of Del-One may sign a petition and vote on a nominee.
Voting Details - If an election is necessary, voting instructions will be provided to members electronically or via U.S. Mail at least 30 days prior to the Annual Meeting. Results will be announced at Del-One’s Annual Meeting on April 25, 2023 at the Modern Maturity Center in Dover, DE. If no additional nominations are received by March 16, 2023, and there is only one nominee for each position, then an election will not be conducted and nominations from the floor will NOT be permitted.
