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2020 NAV Canada introduces new NOTAM format

Red Deer Airport Converts existing terminal to full-service FBO

Air ambulances face challenges getting into municipal airports in winter


OVER LED fixtures installed worldwide

THOUSANDS of runways equipped


years of success The numbers say it all. ADB SAFEGATE is the clear leader in airfield lighting. No one matches our experience or our comprehensive product line. From turnkey projects to after-market service and support – we are your ONE stop shop for everything airfield lighting. Check out our website at adbsafegate.com/airfield to learn how we can help your airport perform better.

AIRPORT PERFORMANCE How we make it happen

Published by: DEL Communications Inc. Suite 300, 6 Roslyn Road, Winnipeg, MB R3L 0G5 www.delcommunications.com

In this issue

President & CEO: David Langstaff Managing Editor: Shayna Wiwierski shayna@delcommunications.com

6 Message from the vice chair of the

Alberta Airports Management Association, Logan Boyd

Sales Manager: Dayna Oulion dayna@delcommunications.com

8 New possibilities, new challenges:

Advertising Account Executives: Colin James, Mic Paterson

New NOTAM format

10 A one-stop shop: Red Deer Regional Airport

Contributing Writers: Caroline Doucet, Matthew Hopley

converts terminal into FBO

12 White out: Air ambulances facing

Production services provided by: S.G. Bennett Marketing Services

challenges getting into smaller airports during the winter

Creative Director / Design: Kathy Cable

14 Money to maintain: Lack of

Advertising Art: Dave Bamburak

funding for municipal-owned Alberta airports

© Copyright 2020, DEL Communications Inc. All rights reserved. The contents of this pub­lica­tion may not be reproduced by any means, in whole or in part, without prior written consent of the publisher.

16 Get on board with digital signage 17 Management of change in the airport

While every effort has been made to ensure the accuracy of the information contained herein and the reliability of the source, the publisher­in no way guarantees nor warrants the information and is not responsible for errors, omissions or statements made by advertisers. Opinions and recommendations made by contributors or advertisers are not necessarily those of the publisher, its directors, officers or employees.


18 Life after COVID-19: Now what? 20 PaviX – Proven winner for all

Canadian airport concrete infrastructure

23 A diverse airport for a diverse region

Publications mail agreement #40934510 Return undeliverable Canadian addresses to: DEL Communications Inc. Suite 300, 6 Roslyn Road Winnipeg, MB R3L 0G5 Email: david@delcommunications.com

24 ADB SAFEGATE lights the way for de-icing at Calgary International Airport

25 A fly-in favourite: The Camrose

Airport, a gateway to adventure

26 Index to advertisers


The Town of Edson’s strategic location on the Trans-Canada Yellowhead Highway allows Edson to benefit from private, commercial, and industrial traffic. Utilize our certified airport to connect to the Yellowhead County foothills, the Rockies Jasper National Park or to attend our many local events. We offer a variety of services for the travelling public including great accommodations, recreational facilities, our new Museum and Travel Information Centre, and the Kinsmen Spray Park to cool down the kids after a long day on the road. • Indoor Swimming Pool, Water Slide • 24 Ball Diamond Complex (Vision Park) • Additional 12 Ball Diamonds Throughout Town • Wilmore Provincial Park Campsite and Mountain bike trails.

Town of Edson 4

• Extensive ATV trail systems • 2 Cross Country Ski Trail Systems • Kinsmen Spray Park • Movie Theatre • 18 Hole Golf Course

• Golf Driving Range • Hiking Trails • 2 Indoor Ice Arenas • 4 Outdoor Ice Rinks

• 8 Lane Bowling Alley • Theatre For Performing Arts • Rodeo Ghymkana Grounds • Rotary Skateboard Park

• 2 Tennis Courts • 2 Craft Centres • Galloway Station Museum • Public Library

605 - 50th Street, Edson, AB T7E 1T7 | Tel: 780.723.4401 | www.edson.ca

Alberta Airports Management Association • 2020

We Hope to CYZU Soon! Whitecourt Airport

• Top Ten most active airports in Alberta • Supporting the energy sector, forestry and civilian aviation • Certified airport, servicing both fixed wing and rotary operations • Nav Canada flight service station onsite • Home of the Hometown Heroes Airshow • Airside and other development opportunities available For information, contact the Whitecourt Airport Manager: 780-268-0948 PO Box 60, #1 Woodlands Lane, Whitecourt, AB T7S 1N3

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Message from the vice chair of the Alberta Airports Management Association

logan boyd


ello fellow Alberta Airports

engaging the province in efforts to

a state of crisis. The impact to AAMA was

Management Association (AAMA)

increase capital funding for small airports in

felt as well. In March, the board of directors

members and supporters. The

Alberta that do not qualify for ACAP.

made the difficult decision to postpone the

AAMA is proud to deliver the third annual edition of The Airport Operators magazine. We thank our contributors and hope this edition provides a glimpse into some of the issues and events currently impacting our

As you may have heard, the AAMA has undergone some changes in the last few months. At the start of the year, the AAMA began utilizing the services of ManageWise, an Edmonton-based

June AAMA Airfield Maintenance Seminar to 2021. We look forward to planning a dynamic agenda that will provide valuable networking and training opportunities for all seminar attendees next year.

airports and the industry as a whole.

company that will provide the association

In the face of the COVID-19 crisis and all

Over the past year, AAMA has remained

with basic administration, financial, and

the implications, the AAMA will continue

involved in federal consultations for the

membership services. With ManageWise

to service its membership. In addition to

upcoming runway condition reporting

now part of the team, the AAMA is in

the initiatives previously stated, training

regulations to ensure the concerns of

a position to provide the best service

will be offered for the upcoming changes

small airports in Alberta are addressed.

possible to our members, which will allow

to winter reporting regulations and

The AAMA also remains supportive of the

the board of directors to remain focused

another rates and fees survey will be

Regional Canadian Airports of Canada

on the priorities that are most important to


(RCAC) efforts to lobby the federal

our members and supporters.

government to increase funding of the

We look to be facing many challenges in

will navigate through to the clear skies

Airport Capital Assistance Program (ACAP)

2020. The COVID-19 pandemic has had a

ahead and remain committed to reaching

to $95 million annually. Furthermore, it is an

significant impact on all members and is

our goals. Thank you for your continued

ongoing priority of the board to continue

pushing many in our aviation industry into


Despite the turbulence felt at present, we

“We are the voice for a thriving and valued provincial network of community airports.� The Alberta Airports Management Association (AAMA) was formed to present a forum and membership opportunity for airport operators to resolve common issues and problems. The Alberta Airports Management Association (AAMA) is composed of airport operators and companies/individuals associated with airport equipment, supplies and consulting. Member airports can expect to operate with minimal delays based on timely and accurate information provided by the association through direct consultation, newsletters, annual meetings, maintenance seminars and dialogue with other member airports. 6

Alberta Airports Management Association • 2020


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The adoption of the ICAO NOTAM format – already used by most countries – eliminates the need for pilots who fly international routes to be familiar with more than one NOTAM format.

New possibilities, new challenges New NOTAM format By Caroline Doucet, manager, standards and procedures, AIM and IFP Design, NAV Canada


AV Canada has introduced a new way to communicate with pilots about changes to aeronautical services, procedures, and hazards. In October 2019, the air

navigation service provider began providing its notice to airmen – or NOTAM – in the ICAO format, which is widely used internationally. The adoption of the ICAO NOTAM format – already used by most countries – eliminates the need for pilots who fly international routes to be familiar with more than one NOTAM format. While adapting the new format is a significant change, it is also a stepping stone towards new possibilities.

NOTAM are essential in decision making as pilots rely on NOTAM for their safety and that of their passengers. For example, NOTAM help pilots determine how much fuel is needed and whether the status of the destination airport’s runway will afford a safe landing. New challenges: To NOTAM or not to NOTAM? NOTAMs are issued to pilots on short notice to notify them of conditions or changes in the aeronautical facilities, services, procedures, or hazards. They are issued as a safety measure, but too many NOTAM presents a problem. Pilots must sift through many

Under the new ICAO NOTAM format, the notices are now

pages of NOTAM with only a few minutes before a flight.

geographically referenced. This paves the way for more advanced

In deciding to issue a NOTAM or not, airport authorities and other

filtering functionality, reducing NOTAM clutter by helping pilots access just the NOTAM that are pertinent to their flight. “NOTAM are crucial for pilots to ensure safety during their flights. Moving towards an international standard is a necessary step to

originators are presented with two key challenges: • How “short” is “short notice” (what other options are available), and • What is necessary for pilots to know?

ensure that all pilots can access this vital information,” said Jeff

While the new ICAO NOTAM format allows filtering to include only

Dawson, NAV Canada’s director, ATS Standards.

NOTAMs pertinent to a particular flight – a feature that NAV Canada


Alberta Airports Management Association • 2020

NOTAM are essential in decision making as pilots rely on NOTAM for their safety and that of their passengers.

continues to improve – the sheer volume of NOTAM presents a

For example, a NOTAM may not be necessary if there is advance


notification of permanent changes coordinated with NAV

In Canada alone, over 120,000 NOTAM are issued yearly. The bulk of NOTAM issued concern aerodrome status, such as runway closure, fuel availability, or change in hours of operations. Airport authorities

Canada, or if a planned and temporary change of long duration is communicated with a detailed description and illlustrations as an AIP Supplement.

have a pivotal role to play in ensuring that only the unplanned,

The Canadian NOTAM Operating Procedures manual also provides

necessary, and critical information is available by NOTAM and that

guidance to originators to ensure NOTAM are issued effectively. The

the information is clear and simple.

manual can be downloaded free of charge at navcanada.ca.

Adding to these challenges is the fact that it’s hard to decide what

With the ICAO NOTAM format now in use, NAV Canada is turning its

a pilot will consider necessary. And what is operationally significant

sight to further improve the quality of the NOTAM system as a whole

in one context may not be in another context. To help minimize the

by facilitating the dialog between NOTAM originators and users.

NOTAM footprint, airport operators need to engage in dialog with

To learn more about the ICAO NOTAM transition, visit www.

their customers and their local air traffic services to understand the

navcanada.ca/icaonotam, and provide your feedback by contacting

implication of issuing versus not issuing a NOTAM.


Airport Planning and Development


Operations Economic Inc. Vancouver V6E 3X2 T: 1-604-417-5642 operationseconomics.com

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A one-stop shop Red Deer Regional Airport converts terminal into FBO By Shayna Wiwierski

Construction started in November 2019 to turn the existing terminal at the Red Deer Regional Airport into a full-service Fixed-Based Operator (FBO), in partnership with Tucana Aviation.


ed Deer Regional Airport recently made changes to its terminal after Air Canada ceased service in 2018.

Construction started in November 2019 to turn the existing terminal at the Red Deer Regional Airport into a full-service Fixed-Based Operator (FBO), in partnership with Tucana Aviation. Since the airport was home to mainly flight training schools and charter flights in support of the oil patch, a decision was made to focus on

growing this business, while at the same time providing a better level of service for its existing customers. As a result, they entered into a partnership agreement with Tucana Aviation, a local Red Deer company that has experience operating FBOs, and with that, the contacts necessary to help grow the airport charter business. “That was part of our business development strategy,” says Graham Ingham, CEO of the Red Deer Regional Airport. “We chose Tucana for several

The FBO at the airport will provide support in the form of fueling, deicing, maintenance, catering, transportation/accommodation logistics, and more.

reasons, with the primary being that they already had a business presence at the airport, and therefore already significantly invested from a business perspective. Additionally, they understood that for this venture to be successful, they would need to invest some of their own money. That’s always a win-win; anytime you can help existing tenants expand their business, that’s something we look upon favourably.” The FBO at the airport will provide support in the form of fueling, deicing, maintenance, catering, transportation/ accommodation logistics, and more. The renovation was completed in the first week of December and included new flooring, a new ceiling, a private flight crew lounge, and a general overall facelift to the building, which was built in the 1970s. Ingham says that the response from carriers that have been using the FBO has been positive and that they like the fact that they have only one person to call for all their needs.


Alberta Airports Management Association • 2020

“They like being able to get ahold of somebody 24/7,” says Ingham. “They appreciate the increased focus on customer service and no longer feel their business is being taken for granted.” The upgrades cost about $115,000 and Budal Construction out of Red Deer were the general contractors on the project. Since this is the only terminal the airport has, they are looking to build a second one in the next few years to support bigger aircraft. This project is one of many things that the Red Deer Regional Airport has planned for the future of the airport. Ingham says that they are heavily focused on land development right now with two land development projects currently in the works, one of which has the potential to add $2.4 million in lease revenue and more than 500 local jobs to the community. He also hopes that in the future they will land a large tenant, as well as scheduled service to support upgrades to their existing runway/taxiways, approaching lighting, and more. The FBO was just the first step in bringing more traffic to the business.

The renovation was completed in the first week of December 2019 and included new flooring, a new ceiling, a private flight crew lounge, and a general overall facelift to the building, which was built in the 1970s.

The upgrades to the terminal cost about $115,000 and Budal Construction out of Red Deer were the general contractors on the project.

“From the airport’s perspective, this was an opportunity to work with Tucana Aviation to drive more traffic to the airport. Anytime they are going to bring more traffic to the airport, that means an increase in revenue,” says Ingham. “Concerning the community,

obviously the more traffic you can drive to the airport, the more opportunity there will be for smaller businesses such as restaurants, hotels, and rental car agencies to thrive and prosper.”

Tucana Aviation terminal grand opening celebration at the Red Deer Airport.

Alberta Airports Management Association • 2020


White out Air ambulances facing challenges getting into smaller airports during the winter By Shayna Wiwierski


In the winter time, because of the snow and ice, as well as temperatures that can go from really cold to mild weather in the span of a few hours, that can often create a problem and a hazard for aircrafts, including medevacs and air ambulances.

inter time in Alberta can be

So, what happens when winter conditions

Ogilvie says that in the summer months,

rough. Since the province has

affect the arrival of these aircrafts?

landing an air ambulance isn’t an issue,

over 4.3 million residents, many

of which live in smaller rural communities, it is important to have medical services that can reach these municipalities. AHS Air Ambulance flies to many regions in the province and air-transports residents to nearby hospitals. A lot of times lives really are at risk in these situations and having access to air ambulances really is the difference between life and death.

James Ogilvie is the airport manager at the Whitecourt Airport and says that some of the main issues for smaller airports in the province is that they aren’t Transport Canada certified so they don’t have a way to report the conditions on their air strips.

of the snow and ice, as well as temperatures that can go from really cold to mild weather in the span of a few hours, that can often create a problem and a hazard for aircraft. In Whitecourt, they haven’t had any issues so far, however, Ogilvie does mention that

The Whitecourt Airport is certified so they

lack of funding for smaller, municipality-

have to issue a Runway Surface Condition

owned airports is definitely a big issue

(RSC) report, which they do first thing in the

when it comes to this concern.

morning, and depending on the weather,

“Air ambulance safety is paramount to

several times throughout the day. The RSC

Alberta Health Services. Our air ambulance

helps pilots know what kind of weather

operation relies on accurate and timely

they are flying into.

runway maintenance and condition

even in the rain. In the winter time, because

Kenneth Launchbury, airport operator/ safety assistance for the County of Northern Lights, says that at the Manning Airport they mostly have medevacs

reporting in order to safely land and take

“The fact that these small airports don’t

and fire suppression teams coming into

off. In Alberta, municipalities are responsible

have anyone who can issue a condition

their airport. He says that sometimes the

for airport maintenance, infrastructure and

report [is a problem],” says Ogilvie. “With

medevacs have a hard time landing in

runway condition reporting. AHS works

small, local airports, some are registered,

Manning due to weather and thinks that

continuously with our airport partners

some are not, some have people that

with more funding they would be able to

to ensure continued aviation safety,”

maintain them and some have people that,

keep the runways open longer.

says Alberta Health Services in a written

you know, cut the grass once a year or plow

“Sometimes ice can literally cripple us. If the


the snow once a year kind of thing.”

runway ice is up or if we get freezing rain,


Alberta Airports Management Association • 2020

The Alberta Health Services air ambulance operation relies on accurate and timely runway maintenance and condition reporting in order to safely land and take off.

not having the funding available [can be a detriment to operations],” says Launchbury. “We have in the past had to turn away some of those [medevacs], which means an extra hour in an ambulance to get to Peace River.” They have an on-call number in Whitecourt, so if the air ambulances want to arrive in the middle of the night, they are able to call the airport and receive an RSC report. Ogilvie says that although he hasn’t had any issues with getting air ambulances into the Whitecourt airport, when he worked in Fort Nelson running their airport, they




would have to call in employees to clear the runways of snow if there was a call late at night. The community was prepared for that cost, but there are many communities and hamlets that aren’t able to handle the cost of having additional staff come in unexpected for a few hours. “It comes down to the community where the airports are at and if anybody is there. This group of air ambulance people and staff, they do their best to get into these communities and sometimes they just can’t because they can’t fly into something that is unknown,” says Ogilvie. “There are so many factors when you look at these

Look at what Dawson Creek Regional Airport has to offer: • Convenient Location • WIFI Internet Connection • No Parking or Airport User Fees • Competitive Terminal and Landing Fees • Fully Functional Pilots Lounge 24/7 • Extra flights with more convenient flight times For flight times or reservations contact your travel agent or call direct:

kinds of things. In some cases you have to say ‘look, we can’t get in there, sorry.’ So the community has to figure out a way to transport from wherever they are to a place

Regional Airport

where they can get into a medevac.” Alberta Airports Management Association • 2020


The Whitecourt Airport, like many regional Alberta airports, is funded by the rural municipality of Woodlands County. Since their scheduled service stopped in October 2018, and they are ineligible to receive ACAP funding.

Money to R maintain

egional, municipal-owned airports in Alberta continue to struggle with funding. The province of Alberta is currently home to over 150 airports,

including local airstrips, community airports, regional airports, and international airports. Unlike the province’s two major airports in Calgary and Edmonton, many of these facilities don’t receive regular

Lack of funding for municipal-owned Alberta airports

funding by the provincial and federal governments to operate, making it difficult to often run and maintain these facilities. Transport Canada does offer the Airports Capital Assistance Program (ACAP), which has been funding improvement projects for regional airports since 1995. The program, to date, has invested more than $785.9 million for 904 projects at 182 airports, however, those airports

By Shayna Wiwierski

must be able to provide scheduled and charter air services that link communities to regional, national, and international markets for goods and services. “So long as you have a scheduled service and are moving more than 1,000 passengers a year, you can apply to Transport Canada for ACAP funding,” says James Ogilvie, airport manager at the Whitecourt Airport. “Unfortunately our scheduled service stopped in October 2018, and we are ineligible to receive ACAP funding. It’s a very small pot of money [ACAP] and a very large amount of subscription for funding.” The Whitecourt Airport, located in Woodlands County, mainly serves


Alberta Airports Management Association • 2020

general aviation, charters, forestry, and oil and gas sectors, as well

there are other grants available. One of them is the Strategic

as medevacs. The airport, like many regional Alberta airports, is

Transportation Infrastructure Program (STIP), which offers the

funded by the rural municipality of Woodlands County. Ogilvie says

Community Airport Program (CAP). The goal of this program is to

they just started charging landing fees so their revenue will go up

maintain the existing network of public-use community airports

somewhat, but they currently run at a deficit. At present, their yearly

to support safe airport operations, general aviation operations,

budget to run the airport is around $900,000.

commercial air charters, forest fire suppression, medevac

“Some charge [landing fees] and others don’t. It’s a question for

operations, local and regional economic development, and

local council if they want to charge them or not,” says Ogilvie.

provincial investment in airports. Airports applying for STIP funding must meet a set number of requirements and eligible applicants

The County of Northern Lights currently charges landing fees at

include municipalities that own/operate community-owned,

their airport in Manning to help offset costs that go above their

public-use airports.

municipal funding. Kenneth Launchbury, airport operator/safety assistant for the County of Northern Lights, says that they aren’t

Lac La Biche airport received a STIP grant in 2019 to install new

eligible for federal or provincial funding since they aren’t a certified

approach light which are LED into the airport, however, the grant


only covered approximately 55 per cent of the bid price. Like Manning and Whitecourt, Lac La Biche County also relies on

The Manning Municipal Airport is able to accommodate general aviation of all aircraft up to Code 3 designation, as well as medevacs

taxpayer dollars to fund their airport, as well as lease revenue.

and those working in the oil and gas industry. Launchbury says that

“We get approximately 60 per cent of our funding from lease

they also rent out a portion of their land to the forestry industry

revenue with the hangers we have on site,” says Barry Feledichuk,

and have some tenants that help to offset some of their costs. They

supervisor at Lac La Biche County. “Our lease rates are 55 to 77

charge landing fees for commercial aircraft that land at their airport,

cents a square metre and that covers 50 to 60 per cent. The rest is

as well as private aircraft over 2,500 kilograms.

subsidized by municipal revenues.”

Launchbury says that the landing fees do help with the

Feledichuk says that, like their other provincial counterparts, they

maintenance of the airport. Since they are so remote they do get

also run at a deficit and although they don’t charge landing fees, it

a lot of medevacs that use the airport, and provincial and federal

is a topic that they have discussed numerous times over the years.

funding would definitely help them keep their runways clear,

He adds that there are other grants out there that they would be

especially in the winter months where snow and ice tend to build

eligible for, but there is so much competition for those grants that


it’s hard to get approved for the funding.

“I think because we offer the medevacs and fire and whatnot, we

“Everybody wants to improve their airport and there’s only so much

shouldn’t be overlooked just because we don’t have scheduled

money to go around,” he says. “We are fortunate in Lac La Biche

services,” says Launchbury. “Especially in smaller areas that take a lot

County that we have an understanding council, and although

longer to get anywhere in an ambulance and lives could potentially be at stake, to have that funding would give the potential of keeping our doors open in bad weather.” Although municipal airports may not be eligible for ACAP funding,

there isn’t a lot of provincial or federal money out there, we are still blazing away. We are still willing to keep our airport open for business. There’s a lot of spin offs involved with an airport that people don’t understand.”

DEL Communications Inc. and you,


Suite 300, 6 Roslyn Road, Winnipeg, Manitoba, Canada R3L 0G5 Toll Free:1.866.831.4744 | Toll Free Fax: 1.866.711.5282 www.delcommunications.com

Alberta Airports Management Association • 2020


Get on board with

digital signage "iFIDS hosts over 500 digital signage displays throughout North America and the Caribbean.” Dedicated displays for gates, podiums, check-ins, baggage areas, and wayfinding in particular have been rising in popularity.


rom retailers and restaurants to lobbies and waiting rooms, digital signage is used by businesses and organizations everywhere with increasing frequency. Tyler Reid, head of

marketing at iFIDS, gives some insight into how the company has been helping implement effective digital signage in airport settings. There was a time when digital signage required expensive and proprietary display technologies maintained by expert staff. Mature cloud-hosted solutions for content management, in combination with increasingly capable and affordable hardware have changed the situation. Today, digital signage setup can be as easy as hanging a screen at any location with Internet access and attaching a mini-PC. Digital future As the technology permeates more workplaces, there is an increasing consciousness of the benefits that it brings, such as economizing staff time, conveying information 24/7, customization and impression advantages vis-à-vis static displays, as well as increased engagement and brand awareness. Although conveying up-to-date flight information remains the predominant use for digital signage in airports, other applications are becoming ever more common. Included amongst these are advertising to drive ancillary revenue, promotions that increase brand awareness and airport initiatives, infotainment, visual paging, and back-end screens for dedicated use by operational users. The customization potential inherent in digital displays allows assortments of content to be hosted at a single location as well. Hands-on experience The number of displays hosted by iFIDS has been steadily trending upwards in recent years. Though first-time clients account for some of this growth, the addition of new screens by existing customers has been the main driving force behind the higher numbers.


Alberta Airports Management Association • 2020

The increased role of digital signage can allow for multi-functional, context-sensitive screens. One example might be a check-in or gate screen that defaults to standard flight display when not in use, while co-locating a playlist of banner ads and a visual paging footer. Accurate and timely flight information integrated from multiple real-time and scheduled sources is obviously one key to successfully building such a display. Also important are easy-to-use interfaces for manual operations such as late-stage gate reassignment. iFIDS allows management of all displays from any computer or mobile device with flight editors, graphical utilities for gate or asset management, check-in logo selectors, and interfaces for building advertising playlists. Check out the gate displays Small changes can yield significant improvements. One example is the deployment of the four gate screens at Prince George International Airport. Prior to their introduction several years ago, passengers for multiple departures congregated in one big area during busy times of day, leading to confusion, additional workload, and potential delay. With the installation of carefully designed screens showing gate assignment and order of flights, passenger guesswork is removed, boarding proceeds more smoothly, and perceived wait time is reduced. According to Lindsay Cotter, manager of marketing and communications at the airport, the signs are "a welcome addition to our boarding lounge. Upon installation, they automatically added a fresh, clean, updated look to the space and have proven to be integral to customer service and passenger direction.” Signage flying high As the underlying technology becomes more accessible and passenger expectations continue to rise, the demand for digital signage will only increase. Larger, customizable, and more numerous digital displays will continue to improve the travel experience and enrich wait time at airports for the foreseeable future. For more information, visit www.ifids.com.

Management of change in the airport industry By Matthew Hopley, M. Eng., P. Eng., Manager – Alberta Branch, LRI Engineering Inc.


hen facilities are constructed and commissioned, they begin their lifecycle in a generally code compliant and safe manner. As the facility ages, renovations, change of use, or a multitude of other factors can come into play, which alter the level of safety within a building, facility, or site. Unchecked changes compounded over time can erode the safety factors in the initial design, or can start to move an operation or process outside of its normal operating parameters. As a result, previously safe and appropriately protected facilities can develop high-risk conditions for losses. Losses including process interruptions, spills, environmental contamination, fires, explosions, and losttime injuries can all affect airports and their supporting operations, and the risk of these can increase without sufficient management of change. Management of change (MoC) is a common term in process industries and within process engineering. It is often used for process management for Occupational Health & Safety compliance, and can be undertaken as part of an organization’s joint health & safety committee. The objective of the MoC process is to formalize changes or proposed changes and assess their impact on the level of safety of the operation. In the case of airport facilities, MoC can include tracking how people

complete work, understanding whether or not deviations occur for work processes, evaluating changes to how and where procedures are conducted, and reviewing ongoing maintenance of critical systems. From a fire and life safety perspective, this can include evaluating safe work practices like hot work, considering storage arrangements of goods (both dangerous goods and ordinary products), and reviewing the potential change of use of spaces from one application to another. Changes will affect both land side and air side operations, and both passenger-facing services and back-of-house operations and maintenance. Frequently, changes including employee turnover or retirement, renovations and drives to densify or improve the service offerings at an airport can catalyze change. Without a defined process or method to track changes, document the conditions, or otherwise transfer knowledge of a site, information regarding the ways in which to maintain safety can be lost from an organization. An important example in the built environment occurs where performance-based design or alternative solutions are used, which depend upon the maintenance of mitigating features, implemented as part of the design. These features can include special considerations regarding detection or suppression, the

use of a space, or something as simple as construction type or finish material. Without adequate MoC, a space designed on a performance basis may no longer meet the conditions for safe, continued use. Organizations can look to teams, including both internal and external experts, to review MoC processes and documentation, conduct facility inspections and audits, conduct risk analyses, document deficiencies and changes, and develop plans to help maintain an acceptable level of performance and safety. The goal of an MoC program is to develop a consistent, disciplined methodology for identifying proposed changes, evaluating their potential risk to an organization or facility, monitoring progress of the change, and ideally tracking the outcome or effectiveness of the change to achieve continuous improvement. This methodology allows for innovation, while managing the overall risk of a site or operation, reducing it to a tolerable level. LRI Engineering Inc. (LRI) specializes in emergency planning, fire protection engineering, building and fire codes consulting, and accessibility consulting services, from its offices in Toronto, Ottawa, Calgary, and Montreal. Matthew Hopley, M. Eng., P. Eng., is LRI’s branch manager, Alberta, and is based in Calgary, Alta. Hopley provides building and fire code consulting and fire

Changes will affect both land side and air side operations, and both passenger-facing services and back-of-house operations and maintenance.

protection engineering services for private and public sector clients. Hopley can be reached at mhopley@lrifire.com, or ext. 711. For more information about LRI, please visit www.lrifire.com. Alberta Airports Management Association • 2020


Life after COVID-19:

Now what?

All immediate and future spending your organization requires should be determined by whether it is a "want" or a "need".


he rule of thumb for a crisis is

• S taff training

requires should be determined by whether

that it takes 30 days of recovery

• E mergency management – accidents will

it is a “want” or a “need”. What work can be

for every one day of response.

Recovery of operations is far more work for your organization than the initial response itself. When making plans for business resumption, airports need to prioritize what is essential and what is a “nice to have”. Consider the health and wellness

not take a break for a crisis •C  ommunications – internal and external stakeholders • The team

deferred? What are the consequences of not doing the repair or project? Cutting the cost of doing business is never an easy task. Organizations gain a

Airports and airport associations have

certain comfort level in the way they do

already begun the process of lobbying

business, but it is critical to look at every

levels of government to gain support

corner of the operation to see where

of your team – whether they have been

related to airport operations and employee

reductions in expenses could be tolerated.

working during COVID-19 or staying at

funding initiatives. Your organization

With your leadership team, imagine that

home, fatigue and a sense of hopelessness

should also be lobbying politicians from all

you have a clear slate and have to take

can set in. Airports should be doing what

levels of government to ensure that they

over your airport with minimal resources.

they can now to not only take care of their

are supporting and pushing for the much-

Forget about how you conduct business

staff, but they should also be developing

needed help in navigating the challenges

now; what is the minimum staffing level

a strategy to prepare for them to return to

your airport is facing and will face.

required to meet regulatory obligations?

the “new normal” of operations.

Your organization should assume that

What equipment can perform the tasks? How can you cut utility costs? If you set

Given the magnitude and duration of the

the projected budget is at ground zero.

crisis, the following items will be major

It will take time for the airport sector to

considerations that will form your business

kick start, and for that reason, projected

resumption strategies:

revenues may no longer be relevant in

• Government grants/loans

some cases. Local airport businesses and

• Revenue strategies

tenants may not have the immediate

Although it is important for Transport

• Cost-cutting initiatives

ability to pay leases or rent. All immediate

Canada to work with airports in allowing

• SMS and regulatory requirements

and future spending your organization

some flexibility with hard deadlines


Alberta Airports Management Association • 2020

aside traditional revenue streams, what additional revenue ideas can you come up with based on the airport infrastructure and organizational talent?

related to regulatory requirements, it should not excuse airports putting

Airports and airport associations have already begun the process of lobbying levels of government to gain support related to airport operations and employee funding initiatives during a crisis.

the Safety Management System (SMS) program on hold. SMS requirements were put in place to prevent injury and death, as well as to help create a proactive culture to identify potential hazards to aviation safety. Work on a strategy to maintain your SMS to the best of your ability based on business resumption strategies. Staff should still be trained in regulatory subjects, but can your organization adapt new training strategies such as an online platform, where applicable? Accidents and emergencies happen anywhere, anytime, and are a critical component for safety at the airport. Staying on top of your emergency management program and exercises should be considered a priority in your business resumption strategies. The faster you can instill a sense of life returning to “normalâ€? for staff, the better it will be for morale and work production. Supports such as an employee assistance program should be considered for your staff. It is important to recognize that it could take a while for staff to reintegrate themselves back into the workplace environment. Everyone needs honest, up-to-date and relevant communication now and until the end of recovery. This includes communication with both internal stakeholders, such as staff, as well as external partners like tenants, airlines, airport users, and the community. When stakeholders do not hear from you, they will turn to others, often receiving misinformation. Your organization will get through this; it may look different than it was before the COVID-19 crisis, but with the right team and leadership it can also create new opportunities and positive changes moving forward. Alberta Airports Management Association • 2020





concrete protection in all weather conditions by formation of two types of crystals and water repellency. In the presence of moisture, one type of crystal swells, therefore, blocking the pores completely. The second crystal absorbs the extra moisture on the surface of the first crystal preventing surface moisture from diffusion into the concrete. These hydrophilic and hygroscopic properties provide advance double and durable protection against moisture penetration into the concrete. PaviX CCC100 has undergone a battery of ASTM specified tests by multiple independent testing laboratories familiar


nternational Chem-Crete Corporation (ICC) manufactures and sells PaviX, a unique line of crystalline waterproofing

and city bridges, municipal roadways, control joints-interstate highways, airport properties, and concrete block, just to

products that penetrate into the surface

mention a few. As an example Logan

of cured concrete to fill and seal pores

Contractors Supply, Inc., of Des Moines,

and capillary voids, creating a permanent

Iowa, has interacted and represented the

protective zone within the concrete

PaviX product of ICC for approximately 10

substrate. Once concrete is treated, water

years. During this time, the PaviX product

is prevented from penetrating through this

has evolved within Logan’s protection

protective zone and causing associated

product offerings, as one of the premiere

damage, such as freeze-thaw cracking,

barrier technologies. Logan has applied

reinforcing steel corrosion, chloride ion

thousands of square feet in the Midwest

penetration, and ASR related cracking.

area, and has been diligent in assisting

Founded in 1969, in Dallas, Texas, ICC has

ICC in their testing and quantification of

grown into an international leader in VOC

the crystalline product. PaviX CCC100 is a

free waterproofing chemicals, with exports

unique advanced water-based technology

to over 65 countries. ICC is focused on

designed for the protection of large-scale

making environmentally safe water based

concrete substrates against moisture

and solvent free waterproofing products.

intrusion and the damage associated.

Chem-Crete PaviX CCC100 is known to be

Damage such as repeated freeze/thaw

environmentally safe for treating bridges

cycles, advanced de-icing chemical brines,

and roadways over open bodies of water,

as well as alkali silica reactions are all

such as Grand Avenue in West Des Moines,

issues where PaviX CCC100 is superior in

Iowa. In 2015 alone over 3 million square

protection. PaviX CCC100 assists treated

feet of concrete has been protected from

concrete by mitigating moisture intrusion

moisture related issues using PaviX CCC100

and eliminating or reducing moisture and

in the Midwest alone. Installations including

water associated problems. PaviX CCC100

convenience store parking lots, county

provides three effective mechanisms for


Alberta Airports Management Association • 2020


PavixCCC100 is patented dual crystalline waterproofing product that has been proven to penetrate into the surface of green or cured concrete to fill and seal pores and capillary voids, and cracks up to 1/16” creating a permanent protective zone within the concrete substrate. Once concrete is treated, this proven technology will prevent water from penetrating through the protective zone and causing associated damage, such as freeze-thaw cracking, reinforcing steel corrosion, and chloride ion penetration. One application of the PavixCCC100 crystalline penetrating sealer will waterproof and seal the surface, as the hygroscopic crystals continuously seek out the vapor within the substrate.

FIELDS OF APPLICATION: • Airport Runways • Aircraft Parking • Tunnels • Parking Lots • Sea Ports • Airport Taxiways • Bridges • Concrete Roads • Highways • Buildings • Walkways and more! 4101 106th STREET, DES MOINES, IOWA 50322

250-801-8046 www.canadaicc.com

it will slow the process by not allowing moisture to enter. Is PaviX toxic? No, PaviX contains no volatile organic carriers (VOC) is completely safe to the environment. Can PaviX be applied against hydrostatic pressure? Yes, because PaviX is not dependent upon adhesion to the concrete surface and instead becomes an integral part of the concrete mass through crystallization, it is capable of resisting hydrostatic pressure from either side (positive or negative) of the concrete.

with current concrete testing methods. The current ASTM tests are as follows: FreezeThaw test C-666, Scaling Test C-672, Product Penetration C-856, Abrasion Resistance C-944, Water Soluble Chloride C-1218, PullOff Strength Test D-4541 and Water Vapor Transmission E96. Additional Facts About PaviX CCC100 Growth Technology. How long does PaviX last? PaviX product application is permanent. Once placed, the crystals remain active indefinitely. Its unique crystalline growth structure will not deteriorate. How resistant is PaviX to chemicals? Based on independent testing PaviX is not affected by a wide range of chemicals including mild acids, solvents, chlorides and caustic materials. It is resistant to oils, fuels and prevents dusting. Is PaviX affected by temperature, humidity, ultraviolet and oxygen levels? Humidity, ultraviolet and the oxygen level (oxidation) have no effect on a PaviX. As humidity increases, the crystals actually swell in the capillaries to block moisture from entering the capillary. Does PaviX protect reinforcing steel? Yes. By preventing the intrusion of chemicals, salt water, sewage and other harmful materials, PaviX protects concrete and reinforcing steel from deterioration and oxidation. If corrosion has already present,


Is PaviX used to waterproof cracks, joints and other defects in concrete? Yes, PaviX has a specific repair system that utilizes its unique crystalline waterproofing technology to stop water flow through up to 1/16 cracks. In the case of expansion joints or chronic moving cracks, a flexible sealant is recommended. Is PaviX suitable for use on surfaces other than concrete? PaviX is totally compatible with the chemistry of concrete, whether poured in-place, pre-cast or concrete block. PaviX may also be used on mortar, plaster, stucco, terrazzo, exposed aggregate and any sand aggregate cement combination Can paint and other finishing materials be applied over a PaviX coating? Yes, paint, cement purge coats, plaster and stucco can be applied or installed over concrete protected with PaviX. What are some typical PaviX applications? PaviX can be applied to any concrete surface. Applications include bridge decks, airport runways, reservoirs, tunnels, parking structures, sidewalks, sewage and water treatment tanks, secondary containment structures, underground vaults, foundations, roof decks, and below grade construction. How is PaviX different from other products? The dual PaviX crystalline formation (hygroscopic and hydrophilic) for concrete waterproofing is substantially different from traditional barrier products (membranes, cementitious coatings): 1. PaviX creates a crystalline structure deep

Alberta Airports Management Association • 2020

within the pores and capillary tracts of the concrete mass to prevent the penetration of water and aggressive chemicals and also form a barrier at the surface of the concrete. 2. PaviX it is resistant to hydrostatic pressure. 3. PaviX will seal hairline cracks up to 1/16 inch. 4. PaviX will not deteriorate after years of intense service. 5. PaviX is permanent and crystals activate whenever moisture is present What is the recommended application rate for PaviX? Typically, a coverage rate of between 150 and 200 square feet per gallon will provide ample coverage. Consultation with the manufacturer’s technical department or a local PaviX representative for assistance in determining the appropriate dosage rate based on specific requirements and conditions of your project. INSTALLED PRODUCT PERFORMANCE Description test method results toxicity 48-hour acute toxicity test non-toxic to flora and fauna: • V.O.C. Content 0 • Chloride Ion Penetration ASTM C1202/ AASHTO T277 < 2000 coulombs • Abrasion Resistance ASTM C 944 4.2 grams / m2 • Water Vapor Trans. ASTM E 96 2.0 Perms • Adhesion ASTM C 1583 400 PSI • Scaling Resistance ASTM 672 Not to exceed 0.64 • Static Slip Resistance ASTM F 609 No Effect Skid Resistance • ASTM E 303 No Effect Freeze/Thaw 300 Cycles • ASTM C 666 Mass change not to exceed 0.09 percent Freeze/Thaw 300 Cycles • ASTM C 666 Length Change not to exceed -0.017 percent Freeze/Thaw 300 Cycles • ASTM C666 RDM 97 percent Water Absorption ASTM D 6489 1.5 percent by wt./ 7 Days.

The Hometown Heroes Airshow featuring the Snowbirds and other guests has been hosted at the airport.

The Woodlands Airport is a hub of activity for a variety of types of aviation, ranging from support flights for industry to rotary flight training, and civilian aviation.

A diverse airport for a diverse region

can be regularly seen. RCMP, air ambulance, and STARS also make use of the facility to assist in their policing and medical operations. The Hometown Heroes Airshow featuring the Snowbirds and other guests has been hosted at the airport. Details on the next show are being determined. The Canadian Operators and Pilots Association (COPA) has a local chapter, and this group is an avid user of the facility. Civil aviators use the airport for recreational flying and as a stopover when


estled in the heart of resource-rich Woodlands County, you will find the CYZU Whitecourt Airport. The airport features a 5,997-foot runway, contains 345 hectares

flying through the area. The COPA for Kids program creates local excitement about aviation and offers opportunities for youth to get involved in aviation and possibly earn their pilot’s license. CYZU looks to improve the services it provides to the region. An

of land, and is located six-kilometres southwest of the Town of

update to the existing Airport Master Plan is underway and is

Whitecourt, along Highway 32. NAV Canada maintains a flight

expected to be completed later in 2020. This update will assist

service station on-site, as well as navigational aids. GPS approaches

Woodlands County to define the role of the airport in the region

have been developed for Runway 29 and 11 to assist aircraft

further. It will highlight the next strategic and operational steps to

operations in most kinds of weather. PAPI3 lighting services each

ensure the airport continues to grow as a valuable transportation

landing approach along with medium-intensity runway lighting.

asset servicing the region.

Woodlands County has dedicated staff of maintenance personnel

Supporting over 20,000 aircraft movements per year, the airport

who keep the airport operational.

is a vital piece of infrastructure that supports the local economy,

Constructed in 1977 by the Government of Alberta, the airport was

especially the energy and forestry industries. CYZU is one of the Top

transferred to Woodlands County in 1995, the year after the County

10 busiest airports in Alberta based on aircraft movement.

was formed. It became a certified airport under Transport Canada in

“The Whitecourt Airport is always open, that includes being open

2017 and operates high standards.

for receiving new investment and new business,” says Jim Ogilvie,

The airport is a hub of activity for a variety of types of aviation, ranging from support flights for industry to rotary flight training, and civilian aviation. Strategically located, the airport serves as a

airport manager. “This facility has grown in recent years and is well-positioned for future expansion. I look forward to talking with anyone interested in learning more.”

base for water bombers for the suppression of forest fires. Military

Lease opportunities are available both adjacent to the runway and

activity is supported by the airport and C130, CF18s and helicopters

on the general airport grounds. Alberta Airports Management Association • 2020


ADB SAFEGATE lights the way for de-icing at Calgary International Airport Central de-icing facility is helping to make take-offs and landings faster and more efficient De-icing was previously the individual responsibility of each airline, and aircraft were de-iced at the gate which can result in unnecessary delays and missed connections. YYC believed centralizing the process would improve the overall safety and passenger experience at the airport, as well as minimize environmental impact by making it easier to manage the chemicals used and prevent runoff to local waterways. When the airport built a new runway in 2014 – which is still the longest in Canada – ADB SAFEGATE supplied 5,000 airfield lighting fixtures, signs, approach lighting, ALCMS, and power solutions. The installation was a showcase for ADB SAFEGATE’s power line carrier technology, installed as part of the airport’s Surface Movement Guidance and Control System (SMGCS), to enable high-speed individual lamp control and monitoring for stop bar and taxiway lead-in control, in-pavement runway guard lights, and aircraft sensor detection. YYC has relied on ADB SAFEGATE’s Safedock Advanced Visual Docking Guidance Systems (A-VDGS) for safe and efficient aircraft docking since 2013. “Since teaming with YYC on the longest runway project in Canada back in 2014, ADB SAFEGATE has continued to work closely with the airport to support its AGL, controls, docking system, and maintenance requirements. We were pleased to be selected as the primary supplier to Calgary International Airport once again for this crucial project,” says Russell Mueller, national sales manager (Canada), ADB SAFEGATE. ADB SAFEGATE De-icing Control System at the Calgary International Airport.


DB SAFEGATE was a key partner in Calgary International Airport's (YYC) recent project to install a central de-icing facility (CDF) that has helped to streamline the de-icing

process and make takeoff and landings faster and more efficient for passengers. The company installed its LED taxiway centerline

ADB SAFEGATE Canada The merger of ADB Airfield Solutions and Liberty Airport Systems (as part of the Safegate Group) in 2016 created ADB SAFEGATE and an exciting focus on serving the Canadian market that includes a greater product assortment and an increased range of training, services, and support to keep your airfield operational and safe.

and edge lighting powered by Switchgear Regulators and Constant

We are a full-service airfield lighting supplier and a global leader in intelligent, integrated systems that boost efficiency, improve safety, RELIANCE Individual Lamp Control and Monitoring System (ILCMS) raise environmental sustainability, and reduce operational costs at airports. ADB SAFEGATE pioneered the use of LED for airfield ground for the smooth execution of the de-icing operations. ADB SAFEGATE also provided Musco LED floodlighting for superior illumination and a lighting and has installed more than two-million LED airfield lighting safer working environment for employees. The lights and technology fixtures globally. Current Regulators with ACE2 Advanced Control Equipment and its

are robust, resistant to deicing fluids, and integrate seamlessly with

For more information about ADB SAFEGATE, please visit our website at

automated systems.



Alberta Airports Management Association • 2020

A fly-in favourite The Camrose Airport, a gateway to adventure


he Camrose Airport (CEQ3) is a surprising hub of activity in the City of Camrose. An hour’s drive from Edmonton and a short flight to the Edmonton

International Airport, this community-owned airport is a convenient landing spot for visitors to the region. This airport has over 4,500 feet of paved runway and parallel taxiway access which supports a range of aircraft, from privately owned pleasure crafts to corporate jets and medical flights. Many industry owners in the community utilize the airport for efficient access to their facilities in the city of Camrose.

The community-owned Camrose Airport is a convenient landing spot for visitors to the region.

The airport is a gateway to the vibrant city. Travelers come through the airport for small conferences, sport and recreational events, and of course, to the Big Valley Jamboree, North America’s longest running country music festival. The Camrose Airport has seen a recent increase in hangar builds at the airport, but still has some space available with paved taxiway access. The City offers long-term, secure lot leases with easy access to municipal services. Once pilots have landed in the city, they have access to both taxi and rental car service. Camrose boasts incredible natural recreation opportunities, including 25 kilometres of This airport has over 4,500 feet of paved runway and parallel taxiway access which supports a range of aircraft, from maintained walking trails, groomed cross-country ski trails, privately owned pleasure crafts to corporate jets and medical flights. and a major recreation complex. Many visitors chose to walk the historic downtown and visit the unique boutique shops. They also fly in to attend first-rate entertainment at the Joanne and Peter Lougheed or Bailey Theatres. The airport is also home to the Camrose Flying Club (COPA Flight #137), the host of one of the longest-running (since 1955) annual fly-in breakfasts in the Province of Alberta with an annual attendance of between 2,000 and 3,000 people. The airport is easy to access year-round with NDB and WAAS approaches currently available, a 24-hour, self-serve fuel station at competitive prices, and with full access to a newly renovated air terminal building, washrooms, and pilot’s lounge. Located in an aviation-friendly community, and recipient of the Certified General Aviation Friendly designation by the Canadian Owners & Pilots Association, this professionally owned and operated airport is a fly-in favourite in Central Alberta.

Travelers come through the airport for small conferences, sport and recreational events, and of course, to the Big Valley Jamboree, North America’s longest running country music festival. Alberta Airports Management Association • 2020


index to advertisers ADB Safegate.........................................................................................IFC

Millard Towers...........................................................................................9

City of Camrose / Airport...................................................................3

Operations Economics Inc................................................................9

City of Dawson Creek........................................................................ 13 ICC Canada............................................................................................... 21 iFIDS..........................................................................................................OBC

The Loomex Group................................................................................7 Town of Edson..........................................................................................4

LRI Engineering Inc........................................................................... IBC

Town of Rocky Mountain House Airport.............................. 26

Marshall Lines............................................................................................5

Woodlands County................................................................................5

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Alberta Airports Management Association • 2020

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The Airport Operators 2020