September 2024 ALERT

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DCUC’s Commitment to CU Advocacy

Strengthening Credit Unions’ Support to Military and Veteran Communities

IN

Advocacy Reimagined

DCUC’s Bold Initiative to Strengthen the Voice of Defense Credit Unions

Payment Fraud Rises to Top of the Agenda

But is the Cure Worse than the Disease?

DCUC Concludes its Annual Conference

DCUC Conference with a Purpose Raises Over $25,000 for USA Cares

ALERT

DCUC is the trusted resource for credit unions on all military and veteran matters.

Latest Accomplishments

• Successfully concluded DCUC’s 2024 Annual Conference: August 12–16 at the Vinoy Resort & Golf Club in Saint Petersburg, Florida! See more on pages 11–18.

• DCUC’s 2024 Conference with a Purpose fundraiser raised a total of $26,000 for USA Cares! Read more on page 14.

• DCUC announced the formation of its Defending Credit Unions Political Action Committee, (DCU PAC), and National Advocacy Fund, (DCU NAF)

• DCUC launched a targeted digital advertising campaign to highlight the risks and concerns of adding Senator Dick Durbin’s (D-IL) and Senator Roger Marshall’s (R-KS) proposed CCCA language to the 2025 NDAA.

• DCUC sent letters to:

• The Contracting and Infrastructure Subcommittee of the House Committee on Small Business, providing its response ahead of congressional hearing, “Leveling the Playing Field: Examining the Landscape of Veteran Owned Small Businesses." DCUC urged Subcommittee to support legislation that addresses barriers currently hindering veterans from accessing small business loans.

• The Senate Committee on Homeland Security & Governmental Affairs Permanent Subcommittee on Investigations, providing commentary ahead of the committee hearing titled “Instant Payments, Instant Losses: Zelle and the Big Banks Fail to Protect Consumers from Fraud.”

• Senators Jack Reed (D-RI) and Roger Wicker (R-MS) and House of Representatives Mike Rogers and Adam Smith urging a clean markup of the 2025 NDAA and voiced its opposition to the CCCA and any CCCA-like amendments or misleading study proposals

• Senators Richard Blumenthal and Elizabeth Warren, and Representative Maxine Waters expressing its opposition to S. 4943, the “Protecting Consumers from Payment Scams Act,” highlighting expansion of EFTA could hinder a credit union's ability to offer innovative payment solutions crucial for competing with larger financial institutions and meeting the needs of service members and their families.

• The Senate Committee on Finance ahead of the September 12 hearing titled “The 2025 Tax Policy Debate and Tax Avoidance Strategies,” and the Senate Banking, Housing, and Urban Affairs Committee for the upcoming September 18, 2024, hearing titled, "The Macroeconomic Impacts of Potential Tax Reform in 2025."

• In both letters, DCUC strongly opposes any proposals that could jeopardize the tax-exempt status of credit unions.

Happening Now

• Register Now! DCUC’s Mid-West Sub-Council Conference: October 8–10, 2024, in Davenport, Iowa

• The Official 2024 White House Ornament has been released! Get yours today in support of DCUC’s GEM Scholarship!

• DCUC is continuing to monitor 2025 NDAA as House and Senate review, and oppose any attempts to attach CCCA-like legislation or proposed studies to 2025 NDAA or other “must-pass legislation.”

• DCUC urging Congress to preserve credit union industry’s tax exemption

Upcoming Activity

• Save the Date: DCUC’s 2025 Annual Conference: July 28–August 1, 2025 at the JW Marriott Desert Springs Resort & Spa in Palm Desert, CA!

• Save the Date: DCUC’s Monthly Military Advocacy Committee (MAC) meeting will be held Thursday, October 3, 2024 at 3:00 PM EST.

• DCUC Active Member Credit Unions: join the meeting by contacting nrogers@dcuc.org.

SERVING THOSE WHO SERVE OUR COUNTRY

DEFENSE CREDIT UNION COUNCIL, INC.

BOARD OF DIRECTORS

Chairman Jack Fallis

1st Vice Chairman

Maggie Sayer

2nd Vice Chairman

Frank Padak

Secretary

Ryan Ross

Treasurer Ron Aoki

Member

Jim Hayes

Member

Robin Larsen

COUNCIL STAFF

President/CEO

Anthony Hernandez

Chief Advocacy Officer

Jason Stverak

Vice President, Operations and Membership

Beth Merlo

Marketing Specialist

Christa Dittus

Communications Specialist

Haleigh Laverty

Director of Conferences and Events

Suzanne Low

Executive Assistant

Natalie Rogers

4 6 9 10 11 19 22 23 24

CEO UPDATE

DCUC’s Commitment to CU Advocacy: Strengthening Credit Unions’ Support to Military and Veteran Communities

ADVOCACY IN ACTION

Advocacy Reimagined: DCUC’s Bold Initiative to Strengthen the Voice of Defense Credit Unions

DCUC NEWS

DCUC Launches Defending Credit Union Political Action Committee (DCU PAC) and National Advocacy Fund (DCU NAF)

CAPITAL CORNER

Payment Fraud Rises to Top of the Agenda

DCUC CONFERENCE

DCUC Concludes its Annual Conference

DCUC Members, Guests, and Sponsors

Raise Over $25,000 for USA Cares

DCUC 2024 Hall of Honor Ceremony

DCUC GEM Scholarship Experience

AWARDS & RECOGNITION

CREDIT UNION PEOPLE IN THE NEWS

CREDIT UNIONS IN THE NEWS

MEMBER NEWS

DCUC’s Commitment to CU Advocacy: Strengthening Credit Unions’ Support to Military and Veteran Communities

First and foremost, I want to thank each of you for your steadfast commitment to delivering the finest financial products and services to our Nation’s service members, veterans, and their families. Your dedication is why the Defense Credit Union Council (DCUC) takes great honor in representing you. Your unwavering focus to Serving Those Who Serve Our Country ensures the credit union philosophy of people helping people remains a distinctive force within the financial industry.

I also want to thank each of you for your continued support of DCUC. We do not take our responsibility to our members lightly. We are proud to come to work every day to grow and strengthen our value proposition to each member credit union we serve and represent. We recognize every credit union is an important part of the overall fabric of this great industry and carry great pride in supporting you. However, serving our nation’s military and veteran communities’ financial prosperity is at the center of why we do what we do DCUC completed another successful year in terms of increasing member value. In fact, over the last decade, DCUC has made steady progress in transforming from a niche trade association to the secondlargest industry advocate and the only one who can post actual results. For those questioning DCUC’s overall value, I offer the following advocacy initiatives initiated by DCUC for consideration:

First, we have proven to be the toughest industry advocate when defending the credit union tax exemption. As the Trump Administration’s “Tax Cuts and Job Act” reductions expire, Congress has signaled its willingness to re-examine the industry tax

exemption as part of the discussion. Regardless of which party controls Congress, we are already facing an uphill battle. DCUC saw this coming and spearheaded the industry’s defense by tackling any potential threats and conversations on challenging this long-standing regulation. Unfortunately, we can no longer count on traditional allies within Congress after a series of missteps by a few from within our own industry.

Plus, if you have been following DoD’s Overseas Banking Program, then you know why it was important for DCUC to lead the industry in opposing changes to the Federal Credit Union Act (FCUA). If the statute were changed so a credit union could operate a community bank with share insurance, then by law, credit unions would be no different than “banks with a tax exemption.” So, if you value your credit union’s tax exemption, leading this fight is crucial for saving the industry as we know it. We’re still on the move and monitoring this issue closely.

Second, DCUC remains the only trade association to fully oppose expansion of the Community Reinvestment Act (CRA) to credit unions. News of alleged racial disparities in mortgage lending exposed the industry to lawsuits, increased regulatory oversight, and now, new Congressional action. In fact, Senator Elizabeth Warren (D-MA) and Congressman Emanuel Cleaver (D-MO) have drafted language that will impose CRA-like requirements on federal credit unions.

DCUC was the first to oppose this language since credit unions are not the culprits when it comes to redlining minority communities. While some in the

industry celebrated the removal of CRA language in Section 205 of the proposed bill, DCUC highlighted troublesome CRAlike language overlooked in Section 204 of this same bill. Unfortunately, other industry advocates have promised not to oppose Section 204 which significantly changes the FCUA and imposes new reporting requirements, a public hearing process, and termination procedures.

Thus, it is a bit odd to see other industry advocates applauding the introduction of this bill while vowing not to oppose Section 204. Most credit unions are not even aware of Section 204. So, unless your credit union board is happy with the proposed statutory changes and additional reporting requirements, DCUC is your only advocate in opposing this bill.

Third, DCUC continues to lead the industry in preventing the Credit Card Competition Act (CCCA) from being inserted in the 2025 NDAA. Over the last year, DCUC added a strong voice in

opposing this bill as it creates unnecessary risk to military operations. Military members operating in deployed and high operational, temporary training environments do not need to be distracted by compromises of their financial data. This is why DCUC opposes government price controls that will result in merchants routing financial transactions over cheap, unsecure networks. Our opposition has been a leading force when tackling the CCCA and unnecessary amendments to the NDAA for several years now.

DCUC was the first trade association to purchase digital ads in 2023, and as of just last month, our ads were geo-fenced and targeted in crucial Congressional districts so that the impact on military financial readiness was not lost during Congressional debates and committee votes. Credit card transaction income is vital for securing safe interchange routes while also protecting an important revenue stream to pay for credit union staff and overhead. If you are concerned about losing this income source, DCUC’s value is crucial for the entire industry.

Finally, DCUC remains focused on highlighting consumer protections and voicing regulatory concerns that safeguard credit unions’ ability to serve military personnel and veterans. DCUC is the industry’s expert in upholding the “one bank and one credit union” policy which has preserved each credit union’s historical role on military installations. As a result, DCUC saves each member credit union between $100,000 and $250,000 each year as we safeguard our industry’s statutory no-cost land lease privileges. Dollar for dollar, there is no better value for the dues

and support DCUC provides to each of our members. We’re very proud to see the true impact this Council offers to our member credit unions and the communities you serve.

And we have plans to do much more! Since we last restructured our dues over 26 years ago, DCUC and its footprint have grown immensely within this evolving industry. We have seen the need for our advocacy, member communications, and educational conferences increase significantly. Because of this, DCUC must remain agile and well-positioned to ensure our representation of you continues to remain strong, supportive, and impactful.

With the guidance and support of DCUC’s Board of Directors and following its approval by DCUC Member Voting Delegates during our 2024 Annual Business Meeting, DCUC has restructured its dues formula, effective January 1, 2025. Our new dues formula reflects DCUC’s improved member value and will allow the Council to grow in ways that best serve you. Our vision for growth will include:

• Increasing and enhancing our communications with each of our members

• Building better ties with our fellow trades, credit union leagues, and other credit union service organizations

• Seeking increased access at all DoD facilities and more Senior Leader engagements to ensure your concerns are heard and stop regulatory violations before they happen

• Doubling down on financial education and projects that showcase your commitment to our military, veterans, and their families

• Ramping up our advocacy efforts and footprint, including the formation of two new committees, the Defending Credit Unions Political Action Committee (DCU PAC) and DCUC National Advocacy Fund (NAF). Their goal will be to amplify the credit union movement in legislative and regulatory matters, ensuring all interests and concerns are heard and protected.

• The DCU PAC will elevate DCUC’s advocacy efforts and cultivate a stronger political presence and engagement of DCUC and its member credit unions.

• DCUC’s NAF will support DCUC’s increased advocacy efforts and PAC goals, championing credit union principles and top priorities.

DCUC is proud to be the only credit union association focused on military and defense concerns. Your continued support through the renewal of your membership will allow us to further serve and meet your needs in the coming year!

And if you’re not already a member, DCUC is open to all credit unions, big or small, interested in better connecting with and serving their military and veteran communities! We’d be happy to share more about how we can advance your credit unions’ abilities, especially when serving those who serve our country!

On behalf of DCUC and our Board of Directors, thank you for your trust, support, and dedication! We are committed to you and your members’ success! n

Advocacy Reimagined: DCUC’s Bold Initiative to Strengthen the Voice of Defense Credit Unions

DCUC’s Advocacy Reimagined is an exciting new initiative for the Council, marking a significant expansion of DCUC’s advocacy efforts in both our Nation’s capital and beyond. As you are aware, defense credit unions play a unique and critical role in serving military personnel, veterans, and their families. Now, more than ever, it is essential the defense credit union voice is heard clearly and powerfully at the federal level, where legislative and regulatory decisions can have profound impacts on credit unions’ ability to continue serving those who serve our country.

Through DCUC’s Advocacy Reimagined, we are dramatically enhancing DCUC and its members presence and influence in Washington, providing a stronger, more unified voice for defense credit unions and ensuring that the needs of military families are front and center in key policy discussions. This new approach to DCUC’s advocacy is designed to meet the challenges of a rapidly changing political and regulatory environment, equipping us with the tools, relationships, and strategies necessary to protect and advance the interests of our members.

The Need for a New Approach to Advocacy

The financial services sector is undergoing dramatic changes, and credit unions, particularly those serving military communities, are facing an evolving landscape filled with both opportunities and challenges. Over the past several years, we have seen:

Increased Legislative Scrutiny:

Both Congress and federal regulatory agencies have been increasingly active in shaping the rules governing the financial services industry. From potential reforms to the Community Reinvestment Act (CRA) to ongoing discussions about the future of credit unions’ tax-exempt status, policymakers are scrutinizing every aspect of our industry. Without a strong advocacy presence, credit unions risk being subject to policies that could harm our members and undermine the core principles of our cooperative model.

Evolving Regulatory Requirements:

Regulatory compliance is becoming more complex and costly, particularly for smaller credit unions. New requirements from the Consumer Financial Protection Bureau (CFPB), the National Credit Union Administration (NCUA), and other regulators have added significant burdens, making it harder for credit unions to serve

their members efficiently and affordably. Defense credit unions, in particular, are facing additional compliance challenges due to the unique needs of military families, such as frequent relocations and deployments.

Ongoing Threats to Our Tax-Exempt Status:

As you know, banks and other for-profit financial institutions continue to challenge the tax-exempt status of credit unions. This persistent threat requires a coordinated and robust defense. Losing our tax-exempt status would severely limit our ability to provide affordable financial services, forcing credit unions to raise fees, reduce member services, and limit loan accessibility.

Expanding Service Expectations for Military Families:

Defense credit unions are on the front lines of supporting military families’ financial well-being, but the expectations of these members are growing. Whether its offering specialized loan products, helping military personnel manage transitions between active service and civilian life, or providing financial literacy programs, defense credit unions are being called upon to do more. We must ensure that policymakers understand and support the critical role defense credit unions have in ensuring and protecting the financial prosperity of our Nation’s military, veterans, and their families.

What Advocacy Reimagined Means for You

In response to these growing challenges, DCUC’s Advocacy Reimagined represents a transformative expansion of DCUC’s advocacy efforts. Our goal is to elevate the voice of defense credit unions and ensure that our priorities are represented in the policy discussions that matter most. Here’s what you can expect from our expanded representation on behalf of our members:

A Stronger, More Focused Presence on Capitol Hill:

DCUC is significantly expanding our engagement with lawmakers in both the House and Senate. We are building stronger

relationships with key members of Congress who sit on critical committees, such as the House Financial Services Committee and the Senate Banking Committee. Our team is actively working to ensure that defense credit unions have champions on Capitol Hill who understand the unique role we play in serving military and veteran communities and who will join us in advocating on your behalf.

Proactive Engagement with Federal Agencies:

In addition to Congress, federal regulatory agencies play a significant role in shaping the financial services environment. DCUC is deepening its relationships with regulators such as the NCUA, CFPB, and the Department of Defense (DoD), ensuring the specific needs of defense credit unions are taken into account when new rules and regulations are being developed or discussed. We are committed to engaging with regulators early in the rulemaking process to provide feedback and influence decisions that could affect your credit union’s operations.

Targeted Advocacy Campaigns:

DCUC is launching targeted advocacy campaigns around key issues that directly impact defense credit unions. For example, we are working to protect the tax-exempt status of credit unions, defend against overregulation, and advocate for expanded field-of-membership flexibility. These campaigns are designed to engage lawmakers and regulators at multiple levels, using a combination of direct advocacy, grassroots mobilization, and strategic partnerships with other credit union trade organizations.

Enhanced Legislative and Regulatory Monitoring:

Staying informed about the latest legislative and regulatory developments is critical for defense credit unions. DCUC is enhancing its legislative and regulatory monitoring capabilities; providing our members with timely, relevant updates on the issues that matter most, along with actionable insights that credit unions can use to respond to emerging challenges. Whether it’s a new proposed regulation or a pending bill in Congress, DCUC will ensure that you have the information you need to make informed decisions.

A Unified, Coordinated Voice for Defense Credit Unions:

One of the key goals of DCUC’s Advocacy Reimagined is to ensure that defense credit unions have a unified, coordinated voice in Washington, D.C. By working together, we can amplify our impact and ensure that the concerns of defense credit unions are heard and addressed. DCUC is facilitating collaboration between credit unions and other stakeholders to ensure that our advocacy efforts are aligned and focused on the issues that matter most.

New Grassroots Engagement Opportunities:

Effective advocacy requires active engagement from credit union leaders, employees, and members. As part of DCUC’s Advocacy Reimagined, the Council has already begun launching new grassroots engagement programs that will empower your credit union and its members with further opportunities to play a direct role in our advocacy efforts. Through these programs, we will provide

resources and tools to help your credit union engage with lawmakers, participate in advocacy campaigns, and make your voice heard on critical issues.

How Your Credit Union Can Get Involved

The success of the Advocacy Reimagined initiative depends on the active participation of credit unions like yours. We encourage you to take advantage of the expanded resources and opportunities that DCUC is offering as part of this initiative. Here are a few ways your credit union can get involved:

Participate in Legislative Visits:

Join DCUC for visits to Capitol Hill, where we meet with key lawmakers and advocate on behalf of defense credit unions like yours. These visits provide an opportunity for credit union leaders to share their stories directly with policymakers and help shape the legislative agenda.

Engage in DCUC’s Grassroots Advocacy:

Mobilize your credit union’s board, staff, volunteers, and members to participate in DCUC’s grassroots advocacy efforts. We will provide you with the tools and resources needed to engage your membership and encourage them to contact their elected officials on important issues.

Stay Informed and Active:

Keep up to date with the latest legislative and regulatory developments by subscribing to DCUC’s ALERT, emails, and monthly Military Advocacy Committee (MAC) meetings. We will provide you with timely information and opportunities to take action on issues that could impact your credit union and its members.

DCUC’s Advocacy Reimagined initiative is a bold, new step in DCUC’s continued mission to protect and promote the interests of defense credit unions and the military and veteran communities we serve. By expanding our presence and influence within the Capital, we are ensuring defense credit unions have the resources, relationships, and strategies needed to succeed in an increasingly complex and challenging environment.

We are excited about the future of this initiative and the positive impact it will have on credit unions like yours. If you have any questions or would like more information about DCUC’s Advocacy Reimagined, please do not hesitate to contact me. I look forward to working with you to protect and strengthen the credit union movement. n

DEFENDING CREDIT UNIONS

POLITICAL ACTION COMMITTEE

Advocate for policies benefiting military, veterans, and their families.

Support for credit union-friendly legislation.

Engagement with state & federal policymakers.

Ensure the interests of credit unions are prioritized by key decision-makers independent of partisan affiliations.

DEFENDING CREDIT UNIONS

NATIONAL ADVOCACY FUND

A targeted funding mechanism to keep the credit union movement at the forefront of political agendas, particularly for those serving military and veterans globally.

A fully funded, supplemental tool to further DCUC’s multi-dimensional advocacy efforts.

Funds will support public policy activities, research, media campaigns, grassroots advocacy, and more.

MAKE YOUR VOICE HEARD!

Support the DCU PAC and National Advocacy Fund to protect the financial future of our military and veterans. Your contribution is a part of a greater commitment to serving those who serve our country.

DCUC Launches Defending Credit Union Political Action Committee (DCU PAC) and National Advocacy Fund (DCU NAF)

DCUC is proud to announce the formation of its Defending Credit Unions Political Action Committee, (DCU PAC), and National Advocacy Fund, (DCU NAF)

“The decision to form the DCU PAC and National Advocacy Fund is an important part of DCUC’s overall strategic plan to increase both member value and DCUC’s success when championing the voice of our member credit unions’ serving military and veteran communities,” said Anthony Hernandez, DCUC President/CEO. “The DCU PAC and National Advocacy Fund will not only strengthen our representation of the defense credit union movement but also enhance DCUC’s advocacy success while furthering credit unions’ interests on a broader political stage.”

DCUC, the leading voice in the credit union industry on all military and veteran matters, understands the importance of engaging with top decision-makers and policy leaders at the federal and national levels. By increasing its presence within the political landscape, the DCU PAC and National Advocacy Fund will ensure credit unions’ interests and concerns are heard during all legislative and regulatory processes directly impacting credit unions and their members.

“The DCU PAC and National Advocacy Fund aim to bolster our grassroots efforts on key advocacy initiatives and priorities while maintaining a strong influence in policymaking to secure a prosperous future for defense credit unions and the industry,” said Jason Stverak, DCUC Chief Advocacy Officer (CAO). “We are already looking forward to mobilizing both committees and begin promoting and safeguarding policies and regulations that ensure credit unions’ can continue best serving the financial needs of our Nation’s military, veterans, and their families.”

For more information on the DCU PAC and National Advocacy Fund, please visit dcuc.org/DefendingCreditUnions n

CAPITAL CORNER

Payment Fraud Rises to Top of the Agenda

But is the cure worse than the disease?

So, if a bad bill doesn’t become a law in Congress, there’s nothing to worry about, right?

Not necessarily, as new legislation aimed at payment fraud illustrates how issues in Washington tend to percolate far beyond the halls of Congress.

Here’s what’s happening: A bill co-sponsored by consumer crusader Sen. Elizabeth Warren (D-MA) and key House member Maxine Waters (D-CA) has attracted headlines. It also has little chance of reaching the President’s desk, but still sparks worry in the credit union system.

The “Protecting Consumers from Payment Scams Act” is aimed at beefing up consumer protections in the event of fraudulent payments, allegedly initiated by a consumer through deceptive means, and sent to a bad actor through Zelle or similar platforms. The measure does three primary things:

1. Protects consumers when they are defrauded into sending a payment to a bad actor and requiring firms that facilitate these payments to share liability.

2. Clarifies that consumers are protected when they use credit union or bank wire transfers and electronic transfers authorized by telephone;

3. Ensures that error resolution duties apply if the consumer’s account is frozen or closed, unless access has been denied due to a legal order, or the consumer obtained the funds through unlawful means.

DCUC stands strong against this congressional overreach. In an August 20 letter, DCUC Chief Advocacy Officer Jason Stverak wrote the bill’s sponsors that “expanding the EFTA will not solve the problem of fraud and scams and may have the unintended outcome of increasing fraud and scams…our members play a crucial role in maintaining the safety and soundness of the payments’ ecosystem, but they cannot be solely responsible for preventing fraud

and scams. While we acknowledge the intent behind the “Protecting Consumers from Payment Scams Act,” expanding the scope of the EFTA alone will not address the evolving nature of criminal activities and could inadvertently hinder our credit unions’ ability to offer essential payment solutions.”

Lack of time on the congressional calendar and the explicitly partisan nature of the legislation means the “Protecting Consumers from Payment Scams Act’ won’t become law. But the regulatory and judicial arenas are a different story, as CFPB is signaling an aggressive course of action in the coming months against Zelletype payment fraud allegations.

CFPB has announced an investigation of JPMorgan Chase over allegedly improper transfers of customer funds through Zelle. According to a regulatory filing (coincidentally) revealed the same day that the Payment Scam legislation was introduced, CFPB staff notified JPMorgan that they were investigating charges against the bank that could lead to a CFPB enforcement. JP Morgan promised to contest this, saying that “CFPB is fully aware we already go above and beyond what the law requires, reimbursing for all unauthorized transactions and even for certain types of scams, so they should expect to be challenged to ensure their actions stay within the bounds of the law…JP Morgan will seek assistance from courts to uphold the integrity of these services.”

Financial institutions are required to reimburse customers for unauthorized, fraudulent transactions. But they aren’t required to reimburse customers who are duped into transferring money to scammers.

The slower, complicated congressional arena is clearly not the venue of choice for aggressive consumer advocates intent on sticking credit unions and banks with costs incurred by fraudster misdeeds and consumer naïveté. Credit unions must be active in explaining to policymakers that a more balanced, rational way forward must be found. n

DCUC Concludes its Annual Conference

On Friday, August 16, DCUC officially concluded its 2024 Annual Conference. Throughout this year’s conference, attendees and guests were a part of valuable discussions and heard from several influential speakers including military and industry leaders.

“I’m very pleased with the outcome of this year’s conference,” said Anthony Hernandez, DCUC President/CEO. “We had some incredible speakers with us this week who shared valuable insights not only from within the credit union industry but also from the military and veteran perspectives. We’ve received great feedback on the discussions hosted during our general sessions as well as the networking opportunities made available to our members and guests.”

Hernandez continued, stating “For seven people putting on a conference of this size, I’m very proud of our team. Receiving positive feedback and hearing that our members truly value this experience reaffirms DCUC’s mission to champion credit unions dedicated to the financial prosperity of servicemembers and veterans.”

DCUC’s final session featured keynote speaker, Heather Penney, and her thought-provoking presentation, “9/11 and Everyday Heroes.” During the morning session, Penney urged attendees and guests to cultivate their inner hero not just in times of crisis but as part of their everyday lives. Penney also reflected on her distinguished military career including two combat tours flying the F-16 and recalled the heroism displayed by those who served on a pivotal day in history, September 11, 2001. Penney’s presentation left DCUC’s audience inspired by emphasizing that just as the heroic members did on Flight 93, we, too, can help others embrace becoming everyday heroes.

In addition to this year’s incredible speakers and discussions, DCUC’s conference also featured its sixth class of Crashers. This year’s enthusiastic group of young professionals shared their takeaways from the DCUC Annual Conference experience and DCUC Difference. Hear more from DCUC Crashers here.

Next year, DCUC will host its 2025 Annual Conference at the JW Marriott Desert Springs Resort & Spa in Palm Desert, California, from Monday, July 28 to Friday, August 1. n

DCUC Members, Guests, and Sponsors Raise Over $25,00 for USA Cares

DCUC is proud to announce its 2024 Conference with a Purpose fundraiser raised over $25,000 for USA Cares. This brings the total funds for DCUC’s Conference with a Purpose raised to $463,000 since 2003.

This year’s fundraiser included an online Silent Auction, the popular 50/50 raffle, and mulligan and gimme string sales during DCUC’s Annual VADM Vincent Lascara Golf Tournament. The fundraising spanned just four days during DCUC’s Annual Conference and was a great success thanks to the generosity of DCUC members, guests, and sponsors.

Jimmy Yeary, one of DCUC’s conference keynote speakers, generously donated an autographed guitar played during his Tuesday, August 13th presentation. His guitar was later presented during DCUC’s silent auction, contributing further funds to USA Cares’ mission and cause.

At the start of the conference, Paula Redding, Director of Corporate Relations for USA Cares, shared more about USA Cares’ mission and what it meant to be chosen as this year’s DCUC Conference with a Purpose charity. “Thank you for welcoming me into your family. Being selected as the DCUC Charity of the Year is not just an honor, but a powerful affirmation of our mission at USA Cares,” said Redding. “Our partnership empowers us to extend our reach, deepen our impact, and continue our vital mission of providing hope and assistance to those who have sacrificed so much or our country. We are truly grateful for this opportunity and the shared commitment to making a meaningful difference in the lives of those who serve.”

USA Cares dedicates itself to providing post-9/11 military veterans, service members, and their families with financial assistance and post-service skills training to create a foundation for long-term stability. Their services improve the quality of life for veterans and their families and reduce potential factors that can contribute to veteran suicide.

To learn more about USA Cares, please visit USACares.org n

DCUC ANNUAL CONFERENCE

DCUC 2024 Hall of Honor Ceremony

Dn Thursday, August 15, the Defense Credit Union Council (DCUC) held its annual 2024 Hall of Honor Dinner and ceremony. Every year, DCUC honors individuals whose contributions over the years have made a significant difference to DCUC and the defense credit union community.

This year’s ceremony honored three exceptional individuals: Elijah “Bennie” Roberts, Director Emeritus, Andrews Federal Credit Union; Edward Marvin, Director Emeritus, RandolphBrooks Federal Credit Union; and Charlie Miller, First Vice-Chair, Board of Directors, Redstone Federal Credit Union. Each of the honorees shared what it meant to them to be selected as DCUC Hall of Honor recipients, and thanked their supportive credit union colleagues, family members and loving spouses, and the defense credit union community.

Elijah “Bennie” Roberts, Director Emeritus, Andrews Federal Credit Union, shared, “Being inducted into the DCUC Hall of Honor is truly humbling, and I am deeply grateful to be in the company of tonight’s inductees, and joining those esteemed, extraordinary honorees. I ask that you continue to serve our brothers and sisters in arms, who give up themselves for preservation of freedom and justice…and that you remember: a veteran is someone who wrote a blank check, made payable to the United States of America, for an amount up to, and including their lives. Thank you for the honor and thank you for serving those who have served and continue to serve.”

Edward Marvin, Director Emeritus, Randolph-Brooks Federal Credit Union, shared when accepting his award, “Fifty-nine years ago, I became a member of Randolph-Brooks Federal Credit Union, and it was not a mistaking decision; it was a great decision.” Marvin continued, “Joining the credit union movement of people helping people, especially serving those who serve us, how could it have been a better decision.”

Charlie Miller, First Vice-Chair, Board of Directors, Redstone Federal Credit Union, then shared his sentiment with the audience in joining DCUC’s Hall of Honor.

“I am so blessed. Along this journey as a volunteer, I have had the opportunity to serve with an incredible group of people, and Redstone Federal Credit Union,” said Miller. “And it has been so important to me, to be a part of important committees, and DCUC, which was all about, and still is about, taking care of the financial welfare of the military, veterans, and their families. So, thank you DCUC, for taking care of all of us.”

The DCUC Hall of Honor was established in 2000 to recognize those individuals whose exceptional contributions over the years have made a significant difference to DCUC and the defense credit union community. This prestigious award highlights the outstanding accomplishments of leaders, volunteers, management, and staff alike, whose efforts and endless support of the credit union movement and DCUC epitomize the Council’s values and philosophy of “Serving Those Who Serve Our Country.”

On behalf of DCUC’s Board, I want to thank each of these inductees for their unwavering commitment to advancing both the credit union movement and enhancing the financial wellbeing of our Nation’s military and veterans,” said Jack Fallis, DCUC Board Chair. “We take immense pride in recognizing these individuals and commemorating their induction into DCUC's Hall of Honor.”

“Each of these three honorees exemplifies the essence of the credit union ethos. They have committed themselves, both in their personal and professional lives, to securing the financial well-being of our armed forces and veterans,” remarked Anthony Hernandez, DCUC president/CEO, “and amplifying the collective influence of the defense credit union movement.” n

DCUC GEM Scholarship Recipient Charles Adler Shares First Time Experience Attending World Council of Credit Union Conference

Iattended my first World Credit Union Conference held from July 20-24, 2024, thanks to the George E. Myers scholarship I received.

It was an amazing experience to be at a conference where scores of credit union professionals from many different locales in the UK, Europe, Africa, the Caribbean, South America, Central America, Asia, Australia, and of course, the United States were represented. Co-hosted by the World Council of Credit Union and America’s Credit Union (ACU), it brought credit union personnel together to share their stories on how they serve their members’ financial needs. We shared stories on how financial education by credit unions provided a path forward for the underserved and those struggling with crushing debt. That opportunity to share stories of people helping people and the empathy and education required to accomplish it was of great benefit.

From the opening ceremony, where each proud participant furled their country’s flag as they walked from the back of the auditorium to plant their flag on the main stage, to the closing night celebration, the conference was well orchestrated. I interacted with representatives of the Global Women’s Leadership Network and learned of their goal to reach a billion members worldwide as they fight for education and equal pay for women throughout the world.

I also learned more about the World Young Credit Union Professional Network. I attended a meeting with their leaders and learned more about their important goal of helping young professional forge a successful career path. I attended an award ceremony for this year’s graduating I-CUDE class. I-CUDE is designed to develop Credit Union educators on an international level. I heard from powerful speakers in the Conference’s General Sessions on topics including the threat of disruptive forces that exist which can impact the viability of credit unions, the qualities that make great leaders great, and the value and threat of AI to the credit union industry. I also attended a dedication by Rodney Hood, former NCUA chairman, of the new wing in America’s Credit Union Museum in New Hampshire dedicated to black contributions to the credit union industry. I learned more about the important work of the African American Credit Union Coalition and also “broke bread” with many international credit union members and learned of their backgrounds and cultures.

To sum up: it was an opportunity that expanded my knowledge of the credit union movement from a worldwide perspective. What a blessing to attend and many thanks to DCUC’s GEM scholarship selection committee for awarding me the opportunity to gain this unique experience! n

Tiffany Jackson Receives Eglin FCU’s 5-Star Employee Award for the 2nd Quarter

Eglin FCU is pleased to announce Fort Walton Beach Member Service Counselor Tiffany Jackson has been selected as the 5-Star Performer of the 2nd Quarter of 2024.

The 5-Star Performer Award is a quarterly employee recognition program. The nominator provides a written submission describing how the employee embraces EFCU’s Five-Star Values: Respectful, Trustworthy, Dedicated, Proactive, and Engaged.

Tiffany was nominated by her teammates at the Fort Walton Beach Branch. She is recognized as being an excellent role model and a top professional in her role as Member Service Counselor at the Credit Union. The nomination stated that Tiffany regularly offers to help others and takes on extra duties without hesitation. It included that she is enthusiastic and helps keep morale high. Tiffany has an excellent reputation with members and is requested by name to help them.

“I really do love my job at the Credit Union,” said Tiffany after her celebration. “I have been here 19 years and truly enjoy helping other people, whether it’s our members or my coworkers. I enjoy when members come to me for help and leave with a smile. It gives me great joy and satisfaction to make someone else’s day better.”

Member Service Supervisor Vanessa Cicchiani commented, “As a 19-year employee, Tiffany has made a great impact on the success of our organization. She has a vast amount of Credit Union knowledge and is appreciated by members and coworkers for being one who is always ready and willing to assist or answer questions. Her dedication, reliability and enthusiasm make her a deserving recipient of the 5-Star Performer award.

President/CEO Jerry Williams (left) and Fort Walton Beach Member Service Supervisor Vanessa Cicchiani (right) congratulate Member Service Counselor Tiffany Jackson for being selected as the 5-Star Performer of the 2nd Quarter of 2024.

AmeriCU CU Recognized as a Best Credit Union to Work For

Provided by AmeriCU

American Banker has recognized AmeriCU CU as one of the Best Credit Unions to Work For in 2024. In a national survey, AmeriCU placed 27th out of the top 70 credit unions nationwide and placed highest among New York State based credit unions. Receiving this award is a reflection of the three pillars that are important to AmeriCU: taking care of their members, the communities they serve, and their teammates.

“We are excited to be recognized as one of the Best Credit Unions to Work For. By promoting an environment of growth, learning, and teamwork, our team can focus on connecting with our members to provide exceptional service,” said Ron Belle, President and CEO of AmeriCU. “We are committed to continually enhancing our workplace environment and encouraging a culture of collaboration.”

Blue FCU Wins Nationwide Recognition

Provided by Blue FCU

Blue FCU is thrilled to announce that it has been named the Best Credit Union by Forbes in their prestigious “Best-In-State Credit Unions” list. It has also been recognized for offering the Best Checking Account Perks by Newsweek and was ranked as one of the nation’s Best Credit Unions to work for by American Banker

“We are incredibly proud to receive these honors from Forbes, Newsweek, and American Banker,” said Kim Alexander, Chief Strategy Officer of Blue FCU. “Being named the Best Credit Union is a testament to our team’s hard work and our commitment to serving our members with integrity, innovation, and care. The recognition we received for our checking account perks further validates our efforts to provide exceptional value and convenience to our members. And lastly, being recognized as one of the best credit unions in the nation to work for speaks to our unwavering dedication to our staff, who are making it all happen for our members.”

South Carolina Federal Named One of the Best Places to Work in South Carolina

Provided by SC FCU

South Carolina FCU was again named one of the Best Places to Work in South Carolina by SC Biz News, ranking No. 5 in the large employee category.

“This award reflects our commitment to creating a positive and supportive environment for our employees,” said Leslie Norris, Chief HR Officer at South Carolina Federal. “We know that the best way to serve our members is by taking care of our employees. By creating a culture where feedback is encouraged and acted upon, we ensure that our team is happy, motivated, and eager to deliver the best possible experience to our members.”

Credit Union West’s Ning Duong Included in 2024 Most Influential Women in Arizona

Provided by Credit Union West

Ning Duong, SVP and COO at Credit Union West has been selected as one of the Most Influential Women in Arizona Business for 2024.

“One of my proudest professional accomplishments is being where I am today as the Chief Operating Officer for my organization. It represents years of dedication, hard work, and continuous learning,” said Duong. “It’s a position of both privilege and responsibility and I am grateful for the opportunity to serve in this capacity.”

Andrews FCU Board Chair Selected as Volunteer of the Year by Industry Association

Andrews FCU is proud to announce the recognition of Board Chair Kenneth McKinney as the MD|DC Credit Union Association’s Volunteer of the Year.

The recognition was awarded based on volunteer activity, both on behalf of the credit union and in the credit union industry. Col. McKinney was selected for this honor based on his many years of leadership and service in both his professional and volunteer capacities.

McKinney was appointed as board chair for Andrews Federal in 2021. He has served as a credit union volunteer for over 21 years, beginning on the Supervisory Committee in 2003 and being elected to the Board of Directors in 2012. During his tenure as a volunteer, the credit union’s assets have grown from $636 million to more than $2.3 billion. In addition to his work as board chair, McKinney has also served Andrews Federal as supervisory committee chairman, human resources committee chairman, board secretary and board vice chair.

According to Andrews Federal CEO Kenneth Orgeron, McKinney’s recognition is a reflection of his strong commitment to the credit union. “Col. McKinney has an exceptional ability to listen, connect with people, then make decisions that spur positive action,” Orgeron said. “Whether offering financial relief and utility payment assistance to overseas members or strengthening relationships with our military bases and stateside communities, Col. McKinney consistently shows himself to be a strong, committed leader. We are honored to benefit from his expertise and knowledge, and to use it on behalf of our members.”

In addition to his service to Andrews Federal, McKinney has built a distinguished career. He is a retired United States Air Force Colonel with more than 40 years of leadership experience. He currently serves as the Chief Operating Officer for Hawkins Group LLC and has previously worked at Deloitte Consulting LLP, BearingPoint Inc., and Booz Allen Hamilton.

McKinney is an active participant in the Defense Credit Union Council and the African American Credit Union Coalition. He is a strong supporter of diversity, equity and inclusion in the workplace. Under his leadership, Andrews Federal has been consistently certified as a Great Place To Work and has been honored as a Distinguished Credit Union by the U.S. Department of the Army.

McKinney is a graduate of Angelo State University, and the Air War College and holds a master’s degree in Business Administration from Golden Gate University.

Abound Excellence in Outreach

Recognized, Winning Four Out of Five Statewide Awards

by Abound CU

Abound CU has won four of the five statewide awards available to it during the Kentucky Credit Union League’s 90th annual meeting. This included the brand new Excellence In Outreach Award, which specifically recognized the ositive impacts of Abound’s expansive partnership with Western Kentucky University (WKU).

“By providing financial education during critical points of transition, we’re strengthening our civilian and military communities,” says Ray Springsteen, President/CEO. “We’re proud of all our team has accomplished and look forward to helping even more Kentuckians build brighter financial futures in the years to come.”

Back Row: George Pennington, Vice Chair, Bob Roush, Director, Stephanie Bowman Associate Board Member. Front Row: Mike Biggs, Associate Board Member, J. Marvin Hawk, Director, Cathy Groner, Treasurer, Dick Ardisson, Director, Jo Exler, Secretary, Charlene Easter, Associate Board Member, Ray Springsteen, President/CEO. Photo provided by Abound CU.

CREDIT UNION PEOPLE IN THE NEWS

ANCHORAGE, AK—Global CU is pleased to announce the promotion of Jessica Graham, Katy Pritsos, and Chris Hibbs to new executive-level roles.

Jessica Graham was promoted to EVP and Chief Risk Officer and will be responsible for the delivery of coordinated, organized, and efficient support services to Global’s business lines and internal clients—facilitating cross-departmental communication and removing internal impediments to growth.

Katy Pritsos was promoted to SVP, People Operations and will be responsible for overseeing Global’s Talent Development and Human Resources departments—fostering increased synergy between the departments and helping to provide the best possible employee experience for Global employees.

Chris Hibbs was promoted to VP, Consumer Lending, where he will lead all facets of sales and underwriting for Global’s Consumer Lending department.

CHESAPEAKE, VA—ABNB FCU ‘s Board of Directors has appointed Kirista Howard-Barton to serve as a member of the board

“I would like to extend a warm welcome to Kirista and congratulate her on this appointment,” stated Marvin Brangan, Chairman of the Board of Directors. “Mrs. Howard-Barton has been a dedicated volunteer for many years, and I am confident that she will continue to make valuable contributions to the credit union.

DOVER, DE—Dover FCU (DFCU) is pleased to announce Alisha Cooper has joined the credit union as a Mortgage Loan Originator

GLENDALE, AZ—Credit Union West is thrilled to announce the appointment of Susan Sirois as the new VP of People and will be responsible for overseeing all aspects of the organization’s people initiatives, including talent acquisition, people development, diversity and inclusion, and fostering a culture of innovation and collaboration.

HOUSTON, TX—TDECU President/CEO Isaac Johnson has formally retired from his position as a two-star Major General in the U.S. Army Reserve. Johnson formally relinquished command of the U.S. Army Civil Affairs and Psychological Operations Command (Airborne) during an official Change of Command.

“As a young man, I joined the military with the goal of making enough money to buy a car, but it grew into a deep love of country, an appreciation of those who have come before me, and a love of the Military Profession of Arms,” Johnson said. “My new goal is to make TDECU one of the top 20 credit unions in the country and to help our members realize their own financial dreams. We have a great many changes coming to our credit union, and I look forward to tackling this challenge.”

Johnson formerly served as the Brigadier Commanding General 351st Civil Affairs Command. During his more than 35year military career Johnson served deployments in Kuwait, Afghanistan, Haiti, Djibouti, and South Korea. He has earned the Distinguished Service Medal, Defense Meritorious Service Medal, Legion of Merit, Bronze Star and Defense Superior Service Medal.

LITTLETON, MA—Hanscom FCU announces that Teresa S. Conrad was recently elected chairperson of its board of directors at the credit union’s annual meeting. She succeeds John A. Delcore, who will remain on the board.

Hanscom FCU announced the promotion of two executives: Michael Feola has been promoted to SVP, IT Operations and Infrastructure, and Sean Kiley to SVP of Risk Management

Hanscom FCU proudly announces the promotion of Stacey Browne to Chief of Staff, Office of the President will be responsible for spearheading a comprehensive strategy aimed at fostering proactive planning and seamless execution across key areas of the organization.

ROME, NY—AmeriCU CU is honored to announce the promotion of Daniel Belfield to VP of General Counsel

“Attorney Belfield’s promotion to VP General Counsel is a testament to his unwavering dedication, exceptional expertise, and leadership within our organization,” stated Mark Livesey, Chief Risk Officer of AmeriCU CU. “His profound understanding of risk management and legal processes has been instrumental to our success. We are confident that in his new role, Attorney Belfield will continue to support our strategic initiatives and contribute to the organization’s long-term success.

SUITLAND, MD—Andrews FCU is proud to announce the recent promotion of several leadership team members to new roles:

James Aldredge was promoted to VP of Deposit Strategy and Support Services.

Khalid Ali was promoted to VP of Lending Operations.

Rachel Durastanti was promoted to VP of Digital Banking

James Niba was promoted to VP of European Operations. In his new role, he will build on the experience and relationships he has developed through his work with the military communities Andrews Federal serves.

Denise Samuel was promoted to VP of Enterprise Risk Management and will be responsible for developing programs and processes that help mitigate risk for the credit union.

TYSONS, VA—PenFed CU is pleased to announce of promotion of Shree Reddy to CIO and EVP. Reddy joins the executive management team and is responsible for technology infrastructure and operations, application delivery and technology risk.

CREDIT UNIONS IN THE NEWS

FORT WALTON BEACH, FL—Eglin FCU celebrated the grand opening of its new Freeport Branch located at 16970 US Hwy 331 S.

GLENDALE, AZ—Credit Union West is proud to share its plans for growth in Arizona, expanding its branch network from 12 to 14 locations by the end of 2025. The new branches will be located in Phoenix, Peoria, and Buckeye. Construction is expected to be completed in early 2025.

Cobalt CU Raises $3,184 for Tornado Relief Efforts in Eastern Nebraska and Southwestern Iowa

Cobalt CU is proud to announce that through the generous support of its members and community, a total of $3,184 has been raised to support tornado relief efforts in Eastern Nebraska and Southwestern Iowa. These funds will be distributed between the American Red Cross and the United Way of the Midlands to aid in the recovery of communities devastated by recent severe storms and tornadoes.

Robin Larsen, President/CEO of Cobalt CU, presented checks to representatives from both organizations. The American Red Cross received $1,530, and the United Way of the Midlands was presented with $1,654. The event took place at Cobalt Credit Union’s headquarters in Papillion, NE.

“We are deeply moved by the outpouring of support from our members and community,” said Robin Larsen. “These funds will go a long way in helping our neighbors rebuild their lives after the devastating tornadoes. Cobalt Credit Union is committed to standing by our communities in times of need, and we are grateful to everyone who contributed to this cause.”

Cobalt CU’s fundraising efforts included matching the first $5,000 donated to each organization and hosting donation drives at its branch locations. The credit union also organized a public blood drive on May 8th to further support those affected by the crisis. The funds raised will significantly contribute to the relief and recovery efforts, providing much-needed assistance to families and individuals impacted by the tornadoes.

PenAir CU Launches “Old Glory” Program to Honor Retired American Flags

Provided by PenAir CU

PenAir CU (PenAir) is proud to announce the launch of its “Old Glory” flag retirement program, a new initiative dedicated to the respectful retirement of old, worn, or tattered American flags. Community members are encouraged to bring their retired flags to any PenAir branch to ensure flags are retired with the honor they deserve.

“Our American flag holds profound significance as a symbol of our nation’s heritage,” said Lee Morgan, President/CEO of PenAir. “With the Old Glory Box program, we aim to preserve the respect and honor these symbols deserve. We invite the community to join us in this meaningful endeavor and help uphold the values of respect, dignity, and patriotism.”

Participation in the Old Glory Box program is simple:

1. Visit any PenAir branch.

2. Deposit your retired American flags into the designated Old Glory Boxes or give them to a PenAir branch team member.

3. PenAir will handle each flag with the utmost care and ensure it is retired in accordance with the United States Flag Code.

United Way Tornado Relief
American Red Cross Tornado Relief

Veteran Entrepreneurs Launch MyHome App to Help Homeowners Solve the Complexities of Maintaining Most Valuable Asset

MyHome, a veteran-owned all-in-one home maintenance solution company, recently announced the launch of its app to help homeowners solve the complexities of maintaining their most valuable asset—their home. Services are available in the greater Nashville region.

MyHome was co-founded by PenFed Foundation Veteran Entrepreneur Program participants Lindsey and Gabe Chrismon. Lindsey graduated from the United States Military Academy at West Point in 2014 as First Captain, the highest-ranking cadet officer and just the fourth woman in West Point history to earn this honor. After graduation, she flew helicopters for the U.S. Army, eventually being chosen to fly the AH-6 Little Bird. She was the first woman in U.S. Army history to pilot this aircraft for Special Operations. Her husband Gabe is also a West Point 2014 graduate.

“Gone are the days of leaving checks for lawn care or remembering to Venmo your housekeeper,” said Lindsey Chrismon. “MyHome is a marketplace that consolidates all bookings, scheduling, communications, and payments into one platform for all your home services. You can depend on quality vendors who are invite only and highly screened.”

“The PenFed Foundation is proud to support the Chrismons and MyHome through our Veteran Entrepreneur Program," said PenFed Foundation President Andrea McCarren. “As a veteran-led company solving real challenges for home owners, it is a prime example of the innovative startups we seek to elevate.”

Service CU Provides 150 Cancer Screenings for MA Firefighters

MProvided by Service CU highlights the many reasons we must give back to first responders, who do so much for us.

ore than 150 first responders joined Service Credit Union at West End Johnnie’s in Boston on Thursday, August 22nd, to raise awareness and support for early cancer detection and heart disease screenings for first responders. The event included complimentary food and a Meet and Greet with Boston defender Charlie McAvoy. The event was part of Service CU’s ongoing 73 Reasons campaign with McAvoy, which

Firefighters have a 14% higher risk of dying from cancer compared to the general public, while police officers are 25 times more likely to die of a heart attack than be killed by the violent action of a suspect. Nearly half of firefighters will be diagnosed with a form of cancer in their lifetime. Service Credit Union has committed to donating over $200,000 to provide these heroes with life-saving heart disease and cancer screenings, which are frequently not covered by insurance.

Through Service CU’s sponsorship, firefighters at the West End Johnnie’s event were able to receive a free cancer screening from cutting edge healthcare company GRAIL, which provides a first-of-its kind multi-cancer early detection test. Police were able to take home free preventative heart screening tests. Attendees were joined at the event by McAvoy, who signed autographs and mingled with the crowd, expressing his gratitude to New England’s first responders.

“Service CU is incredibly proud of the impact the 73 Reasons campaign has made so far,” said Jaime Yates, AVP of Community Development at Service CU. First responders put their lives on the line to protect our communities every day, so it’s important that we protect their health and safety as well.”

Charlie McAvoy and Service CU2. Photo provided by Service CU

Abound CU Delivers

$39.9

Million in

Financial Benefits to Members

Provided by Abound CU

Abound CU delivered approxi-

mately $39.9 million in direct financial benefits, through lower loan rates, lower fees and higher earnings on deposits, to Abound Members during 2023. That’s an average benefit of $305 per member or $640 per household, according to the latest Membership Benefits Report compiled by America’s Credit Unions.

Depending on how members utilize Abound’s financial products and services, their actual benefits may be higher than the averages quoted above. For example, financing a $30,000 new automobile with Abound for 60 months would save an individual an average of $271 per year compared with other banking institutions in Kentucky. That’s approximately $1,355 in savings over five years.

Savers benefit as well with Members earning a total of nearly $17.4 million more on their certificate accounts with the credit union compared with other banking institutions in Kentucky. Abound Members also paid a total of $1.7 million less in total fees, which includes the everyday benefits of the Abound Free Checking account.

“Abound exists to help improve the lives of our members, it’s that simple,” says Ray Springsteen, President/CEO. “We’re proud of how much we’ve been able to save our hard-working friends and neighbors this past year and look forward to helping even more Kentuckians build brighter financial futures in the years to come.”

The Citadel Athletics

The Citadel and REV have signed a multi-year agreement that will make the Charleston-based financial institution the newest cornerstone partner for the Military College of South Carolina. REV will become the official credit union of Bulldog Athletics. Through this designation, REV will have exclusive rights to launch its new Bulldog Checking account later this year that will feature a REV debit card with The Citadel’s branding.

Supporting the military community is nothing new to REV. Originally founded on Joint Base Charleston in 1955, REV was established to provide members of the Armed Forces with products and services to guide them through every phase of their unique financial journey. Since then, REV has grown into one of Charleston’s most-recognized financial institutions, achieving $3.6 billion in annual economic impact in 2023 and regularly being acknowledged as one of the region’s top credit unions, to include being named a recent recipient of the Charleston Metro Chamber of Commerce’s Business of the Year award.

REV FCU President/CEO Jason Lee emphasized the significance of the partnership, commenting, “We are excited to team up with The Citadel to support its Corps of Cadets, student athletes, and alumni both on and off the field. The partnership between REV and The Citadel embodies the synergy between our two organizations and the mutual commitment we have in supporting the military community and the Charleston Metro Region.”

Commenting on the impact of the partnership, The Citadel Athletic Director Mike Capaccio said, “We are extremely excited and thankful for the opportunity to work with a group like REV. Not only will this partnership impact our student athletes and the department, but will have a direct impact on our staff, supporters, and the community.”

As an extension of the partnership, the #UpTheGood Foundation Powered by REV will create special activations during the basketball and football seasons that will benefit local nonprofit organizations. Starting this season, the Foundation will donate to a local non-profit for all field goals and three-pointers made by The Citadel football and basketball programs. This is just one of the many ways The Citadel Athletics and REV will join forces to further the credit union’s mission of building resilient communities.

REV CEO Jason Lee with Mike Capaccio, The Citadel Athletic Director

PenFed Awards $10,000 Scholarship to U.S. Air National Guard Senior Airmen

PenFed CU recently announced U.S. Air National Guard Senior Airmen Grace Swarts as the winner of a $10,000 scholarship to pursue her pilot’s license. Swarts was selected for demonstrating academic excellence while serving in the military. The scholarship is administered by the EAA Aviation Foundation, Inc.

“Grace is a talented individual who embodies ‘The Spirit of Aviation’ and PenFed is proud to provide her with the necessary support to soar into the skies,” said PenFed Credit Union President/CEO and PenFed Foundation CEO James Schenck. “We chose to create this scholarship with EAA Aviation Foundation because we align with EAA’s commitment to nurturing the next generation of pilots.”

Swarts fell in love with aviation as a child frequently visiting the National Air Force Museum near her hometown of Dayton, Ohio. She joined the Air National Guard as an aircraft mechanic on the KC-135 and learned the mechanics of an aircraft and later began studying aviation technology at University of Cincinnati Clermont. Swarts completed University of Cincinnati’s two-year flight training program in a record 1 year and 3 days and received the distinguished graduate award for having the highest grade percentage in her class. She recently completed the CFI one and is working to complete CFII. Swarts plans to instruct at a flight academy and then progress to flying for a regional airline to gain experience as a pilot.

“I am honored to be chosen as the recipient of the PenFed Aviation Scholarship out of a pool of hardworking, deserving applicants,” said Swarts. “This scholarship has allowed me to complete my Certified Flight Instructor training stress-free and not worrying about how I’m going to financially support an aviation career. It will also allow me to complete my CFI-I and multi engine training to advance my skills to become a professional pilot. When I achieve something so great, such as receiving this scholarship, it reminds me that all the hard work is worth it!”

U.S. Air National Guard Senior Airmen Grace Swarts awarded scholarship for academic excellence and service. Photo provided by PenFed CU.

Andrews FCU Recognizes Scholarship Winners, Elects Board Members During 76th Annual Meeting

Andrews FCU recently elected new board members and awarded $55,000 in scholarship funds during its recent annual meeting. The meeting, which recapped the credit union’s successes of the 2023 year, was led by Andrews Federal Board Chair Kenneth McKinney and President/CEO Ken Orgeron.

During the meeting, three credit union directors were re-elected to serve three-year terms on the Andrews Federal board.

Kenneth McKinney—Current Board Chair, United States Air Force Colone (Ret.), COO for Hawkins Group LLC

Harold Springs—Supervisory Committee Chair, United States Air Force Colonel (Ret.)

Natasha Taylor—Board of Directors, Policy and Bylaws Committee, and CUSO Committee, United States Air Force Colonel

“At Andrews Federal, we are fortunate to have the support of exceptional, knowledgeable volunteers,” said Ken Orgeron, President and CEO of Andrews Federal Credit Union. “Their commitment of time and their freely shared expertise makes Andrews Federal a strong, secure, mission-focused financial institution.”

Andrews FCU recently elected new board members and awarded $55,00 in scholarship funds during its recent annual meeting. Photo provided by Andrews FCU.

Andrews Federal continued its support of education by providing ten $5,000 scholarships to incoming college freshmen. This year’s scholarship funds doubled the previous amounts Andrews Federal awarded to students, signifying the credit union’s ongoing commitment to providing educational resources for members. The credit union also offered support for working families by providing $500 in summer camp funds for ten students.

According to Chief Operating Officer Damita Robinson, the increased scholarship funding is a reflection of the credit union’s commitment to education. “Education provides a path forward for young people to achieve their long-term goals,” Robinson said. “Andrews Federal is committed to supporting education and providing students and families the resources they need to advance and achieve.”

Hanscom Employees Hike Across Spain to Raise Funds for Local Vets

Hanscom FCU’s charitable foundation recently donated $4,000 to Fisher House Boston. The charitable fundraising effort launched earlier this summer following the sudden passing of longtime HFCU employee Tom Boodry. In honor of Tom Boodry and in support of U.S. Veterans, a team of HFCU employees, led by President/CEO Peter Rice hiked the famous El Camino de Santiago trail. The group trekked 75 miles over five days across Spain to raise money for the Tom Boodry Legacy Fund and Fisher House Boston. Representatives from Fisher House recently gathered with Rice and others at the credit union’s new WealthTrek financial questing office in Burlington to deliver the funds.

Left to right: Jennifer Deluca, Executive Director, Fisher House Boston, Peter Rice, President & CEO, Hanscom FCU, Maj Gen Gary Keefe, The Adjutant General, Massachusetts National Guard, Tommy Lyons, Advisory Board, Fisher House Boston. Photo provided by Hanscom FCU.

TowerCares Foundation Awards $150K in College Scholarships to STEM Students

Recent high school graduate Ashley Doyle will enter her freshman year at Virginia Commonwealth University this fall with an extra $5,000 towards her education, thanks to the TowerCares Foundation.

Doyle plans to major in Chemistry and pursue her dream to work in the medical field. “I have been blessed with some incredible doctors and nurses throughout my life,” she says. “I hope to one day be able to give the same care back to my community, and I am beyond grateful to be selected as a recipient of a TowerCares Foundation scholarship.”

Ms. Doyle is one of 30 college students who each received a $5,000 scholarship from the TowerCares Foundation for the 2024-25 school year. Since 2018, TowerCares has awarded $510,000 in college scholarships.

The annual scholarship program is open to all current high school seniors and college freshmen, sophomores, and juniors who are enrolled or plan to enroll in Science, Technology, Engineering, Mathematics (STEM) or Foreign Language Linguistics majors. Winners are selected by an independent judging organization based upon academic performance, leadership, participation in school/community activities, work experience, and career/educational goals and objectives.

Additional consideration is given to children/dependents of active-duty military and Veterans from all branches of the Armed Forces, including Reserve and Guard units, and Department of Defense (DoD) civilian employees.

More than half of this year’s winners have one or both parents who are affiliated with the DoD or who currently serve or have served in the U.S. Military.

“TowerCares is proud to invest in the next generation of STEM leaders,” said TowerCares Foundation President Rick Stafford. “The annual scholarship program provides opportunity for students who want to change and improve the world, and helps relieve some of the financial burden of higher education for these exceptional young men and women and their families, many of whom have served our country in the military and defense communities.”

Scholarship winner Gianna Bleken, whose father serves in the U.S. Air Force, says the award will help her fulfill a dream she’s had since childhood. Ms. Bleken is entering her freshman year at Coastal Carolina University and plans to study Marine/Aquatic Biology.

“Thank you so much for selecting me for this year’s TowerCares Foundation scholarship,” she says. “I am so excited to be able to use the money to help pay for a degree that I have been wanting since I was five years old. I am grateful that this will enable me to continue with my education and lessen the financial burden of college.”

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