STUDENT GRIEVANCE STUDENT INITIATED GRIEVANCE PROCEDURE Danville Community College is dedicated to an affirmative action policy which provides that all grievances relating to students at the College, including grade appeals, will be handled fairly and without regard to race, color, age, national origin, sex, disability, or other non-merit factors. A grievance is a difference between a student and an employee of the college with respect to the application of the provisions of the rules, policies, procedures, and regulations of the college or the Virginia Community College System as this application affects the activities or status of each student. The grievance procedure must be initiated within seven (7) class days according to the following procedure. Three steps delineate the procedure to be followed when a student is filing a grievance against an employee of the college for failing to follow the provisions of VCCS and/or DCC rules, policies, procedures, and/or regulations. Step I. A. Student 1. The student initiating the grievance shall discuss it with the college employee involved. 2. The student may request a Danville Community College counselor’s participation as a third party to discuss the issue when the student judges that the personal conference with the college employee would be detrimental to resolving the problem. B. Student/Employee 1. Every reasonable effort should be made by all parties to resolve the matter at this step.
C. Employee 1. Documentation of the Step I decision shall be submitted in writing by the employee to the student and the employee’s supervisor within seven (7) class days of the student/ employee conference. Step II A. Student 1. If the student is dissatisfied after Step I, he/she may, within seven (7) class days, file a written appeal with the employee’s supervisor. B. Supervisor 1. Within (7) seven class days of receipt of the written grievance from the student, the supervisor will schedule and hold a meeting with the student and the employee, separately or together. 2. The supervisor will conduct the meeting to hear the grievance, maintain a written record of the meeting, and will notify the student, employee and the Vice President of Academics and Student Services of the decision within (7) seven class days. Step III A. Student 1. If the student is dissatisfied with the decision at Step II, s/he may, within seven (7) class days, file a written grievance to the Vice President for Academic and Student Services.. B. Vice President for Academic and Student Services 1. Within seven (7) class days after receipt of the written grievance, the Division Dean appointed to serve as Chair of the Review committee will be responsible for selecting www.danville.edu • 43
