Customer Tips & Tricks As a Daisy customer, you’ll have exclusive access to our online customer portal Daisy MyAccount. From there, you’ll be able to access your account and do a myriad of things.
1. Analyse your bill Via the bill section, you can analyse your spending in a variety of different ways. View invoices or unbilled* amounts, search by types or specific numbers or even create your own reports and export to PDF or CSV files. *If you choose to look at your unbilled spending, it’s important to remember that this won’t include any discounts, including free minute allocation as these are added once the invoice is prepared.
2. Manage cost centres The manage cost centres section of MyAccount is the perfect tool ensuring all business outgoings are accounted for. You may even be able to avoid unexpected costs by viewing all of the cost centres your organisation has on its account. Save, validate and submit various changes to complete the process, and all changes will be immediate within MyAccount and will show on your next bill.
3. Log a fault Logging a fault in the MyAccount portal couldn’t be easier. Submit tickets online and give your authorised contacts the ability to receive support updates of any tickets raised, and all relevant information at the click of a button.
4. MyAccount on mobile Mobile MyAccount is now integrated into the existing Daisy MyAccount portal. Order replacement SIMs, report lost or stolen phones, restrict services and create or check alerts – giving you even better control to manage your Daisy account as and when you need to.
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