NYC TRAINING COUNCIL
Meeting Highlights May 8, 2025
OPENING REMARKS
Terrance Blackman Stroud
Deputy Commissioner, Department of Social Services, Office of Training & Workforce
Development and NYC Training Council Chair
Terrance provided an overview of the Council’s history, its mission and vision.
He spoke about the thriving partnership with CUNY SPS ILS
The NYCTC Executive Board members were reintroduced, and new members were welcomed to their first meeting. Special mention to the Membership & Engagement committee for the extraordinary turnout.
OPENING REMARKS
Amy Perez
Executive Director, CUNY School of Professional Studies (SPS), Office of Innovative Learning Solutions (ILS)
Amy highlighted CUNY SPS ILS partnerships with various city and state agencies listed:
*ACS *DCAS *DOC *DSS *DYCD *OEM *HRA
*Mayor’s Office of Community Mental Health
*Mayor’s Office of Economic Opportunity
*NYS Office of Children and Family Services
She also provided an overview of CUNY SPS ILS role in providing employers customized learning programs for their workforce.
TECHNOLOGY COMMITTEE UPDATE
Carolina Kim de Salamanca, Committee Chair (OTI)
A test group was established and sites launched.
Leads for three initiatives were created: Enrollment, Teams, and SharePoint.
Open call for additional members to join the committee and be a part of a testing group before launch. Development to Production Schedule
MEMBERSHIP & ENGAGEMENT COMMITTEE UPDATE
Kimsue Bryan, Committee Chair (DOHMH)
An email blast was sent to training & development leads/professionals, and career counselors citywide
A LinkedIn page in now active and adding new members
An invitation flyer was blasted citywide to recruit new members
Discussed hosting virtual meeting(s) to engage with those unable to attend inperson
The first social event on June 4th was well attended.
More after-work events coming soon.
PROFESSIONAL DEVELOPMENT COMMITTEE UPDATE
Gabrielle Bayme, Committee Chair (OMB)
Anyone interested in helping City L&D professionals grow their skill set may join this committee.
Scan the QR Code to learn more:
PRESENTATION:
Charlene Armstrong, Program Director
ACS Workforce Institute | CUNY SPS
Hyunjoon Um, Deputy Director of Continuous Quality Improvement | ACS Workforce Institute
The Chatbot was developed to reinforce Transfer Of Learning - bridging the gap between the training and realworld application by supporting learners exactly when they need help on the job.
The Chatbot serves as a searchable resource guide and supports learners in applying concepts to real-world challenges
Unlike generic AI tool, this chatbot delivers tailored, context-specific answers, grounded in our own program content.
All interactions are tracked and logged, allowing us to identify learning trends and areas where learners may need more support.
The tool is highly cost-effective, built internally for under $5, and scalable to large audiences for less than $0.02 per
CAREER COUNSELOR PANEL
THANK YOU TO OUR PANELISTS
Brenda Carter (HRA/DSS/DHS)
Melanie Guzman (DOB)
Kristina Dallis-Evans (NYPD)
Stephanie Baril (OMB)
Each Career Counselor provided their perspective on the following topics:
o Career journey to newly created role.
o Experience with resources provided by DCAS in preparing for the new role.
o Initial experience with their respective agency getting acclimated with the job tasks.
o What tools and resources are needed to support this new role.
They also discussed the rewards and challenges thus far as they navigate this new citywide initiative at their respective agencies.
Here’s what attendees appreciated about the meeting...
• Networking opportunities
• Helpful resources & information sharing
• Collaboration
• Meeting L&D professionals from other city agencies
Source: Evaluation responses
Thanks to all who were in attendance representing over 30 Agencies and making this the largest turnout yet!
https://forms.office.com/g/PTJcbgjMSD