STUDENT HANDBOOK 2021 -2022
If you need a copy of this guide in an alternative format, or help to understand any of the information, we will do what we can to help. Please contact us.
LITERACY & NUMERACY
ATTENDANCE & PUNCTUALITY
EMPLOYABILITY & CAREERS
WELCOME Dear Students, A very warm welcome to our Croydon College and Coulsdon Sixth Form College, I am delighted that you have chosen to study with us and sincerely hope that your time here is successful and enjoyable. We want to give you the best chance to achieve your ambitions, whether they are to progress to a higher level of study or to help you get a job. Whatever you want to do, we are here to provide the best possible support, advice and guidance. In this handbook you will find a complete guide to the College’s support services, what and where they are, and how you can get in touch with them. Please use these services, as they are here to help you and will support you to make the most of your time at the College and prepare you well for your next steps. In enrolling at Croydon College or Coulsdon Sixth Form College you become part of our supportive College Community, and have access to a wide range of expertise to support your success. We are here to support our students in any way we can, from study skills to career advice, support with learning difficulties and disabilities services to help with your wellbeing and health, and a Safeguarding Team to help keep you safe. Uncertainty and some anxiety caused by the pandemic has meant numerous changes for us all, and at times it has been challenging. At the Croydon College Group we are fully prepared to support you. The wellbeing of our students always has been and always will be a priority; it is very important that if you are facing a difficulty which is affecting your study, please do ask for help whenever you need it and we will do our very best to help and support you. Wishing you a successful and enjoyable academic year.
Caireen Mitchell Principal & CEO
CAMPUS UPDATES We are excited to welcome you to Croydon College and Coulsdon Sixth Form College. We have a number of measures in place at both our Colleges so you have a safe space to study, so some things may feel a little different.
Both Colleges has been following Government guidance and have introduced new health and safety measures to ensure our campuses are safe and welcoming environments for all our students and staff. Here are some of the changes you need to know:
For safety, we are asking you to maintain social distancing whilst on campus.
Hand sanitiser stations have been installed throughout both of our campuses.
We have introduced a one-way system around the campus, with clear signage to help you navigate.
Protective screens have been introduced in our front of house and student support areas as an extra precautionary measure.
Keeping It Clean
Access to our canteens and student communal areas has been changed to allow for social distancing.
As you might expect, we have organised extra cleaning to make our work environment as safe as possible.
TERM DATES Autumn Term 6 September – 17 December 2021 Half Term: 25 – 29 October 2021 Christmas break: 17 December 2021 – 3 January 2022
Spring Term 4 January – 8 April 2022 Half Term: 14 – 18 February 2022 Easter break: 11 – 22 April 2022
Summer Term 25 April – 1 July 2022 Half Term: 30 May – 3 June 2022
STUDENT SERVICES Student Services is your ‘one stop shop’ for help and advice to make sure your time at our Colleges is all you want it to be.
Our friendly and experienced team in Student Services can provide you with support, information, advice and guidance on many areas including: Financial support and advice Confirmation letters Absence reporting Applying to university Course options and careers Support with personal or social issues Counselling Enrichment activities Student Union … and much more!
You’ll find more information about all the support we provide on the following pages.
Come and talk to us There’s no need to make an appointment, just pop into the Student Services hub at your campus, and one of our friendly team will be happy to help.
ID BADGES You should make sure you are wearing your student ID card at all times when you are in college. Your ID card has many purposes – it functions as your access card to enter and leave the college, as a library card for access to the Learning Resource Centre, to pay for college meals, and as an entry to exams. Most importantly, to keep our Colleges safe, all staff, students and visitors are required to wear ID badges at all times when they are onsite. You will be stopped by College staff if your ID card is not visible, and will need to purchase a replacement from Student Services if you lose it.
Remember to wear your ID badge at all times
ALWAYS WEAR YOUR ID BADGES
POSITIVE BEHAVIOUR Our Colleges are made up of a diverse and vibrant community of staff and students; where individuals work together, socialise, learn and develop in a safe, mutually supportive and non-threatening environment. We foster an atmosphere of mutual respect, developing a creative and supportive learning environment in which students can thrive. We therefore ask that everyone acts as responsible, active citizens and demonstrates a positive attitude towards learning and work while attending College. Expectations of students:
Respect the College Community Stay safe and help to keep others safe Achieve the best possible grade and enable others to do the same.
To view the full Positive Student Behaviour policy visit https://croydon.ac.uk/the-college/policies-and-procedures/
SUPPORTING YOUR STUDY PROGRAMME Your study programme is unique to you, and is designed with your end goals in mind. Each part of the programme is important and we will work to support you with each element so that you get the most out of your time at college. My Progress Tracker/ProPortal
This is your online Individual Learning Plan. You will use this with your tutors to record and monitor your study programme progress, your attendance, your support needs, and your future goals. As a live system it will provide up-to-date information about your progress for you, your tutor, and other key people to access. This might include your parents or carers if you are under 18, or your employer if you are an apprentice.
Each week you will meet with your tutor for tutorial. This will include a programme of group sessions around themes including keeping safe, health and wellbeing, money management, careers and employability support. There will also be time for you to set and review your learning and progression targets. Your tutor will be monitoring your progress to make sure you are on track, and will be a point of contact for you if you need extra help or have a concern that could be preventing you from attending college or progressing with your studies.
English and mathematics If you haven’t already gained a GCSE grade 4 or above in English or mathematics, you will continue with these subjects as part of your Study Programme. So whether you are looking to move on to further training, university or employment you will have the opportunity to achieve the qualifications you need to progress.
Moodle Moodle is the College’s Virtual Learning Environment used by staff and students to access course information and resources. You can access Moodle via the college website if you are working remotely and need to access lesson notes, handouts, enter discussion forums, and communicate with your tutors. Moodle is also used for assignment submission, keeping your work secure and evidencing that you have submitted assignments on time, allowing you to view feedback and results once your tutor has marked your work online.
YOUR GUIDE TO LITERACY & NUMERACY We are committed to developing your English and mathematics skills in every aspect of your work at the College.
Numeracy This is the key tutors will use to correct spelling, punctuation and grammar
Numeracy is the skill of understanding and working with numbers. You will use numeracy in almost all the areas of study that you undertake. Possessing strong numerical skills is absolutely essential and we will support you develop the skills you need throughout your time at college.
Marking and feedback
Improving your English skills will help you get higher marks in your course work. Before submitting your work make sure you have:
Wrong word used
Looked at your previous English targets to make sure you haven’t made the same mistakes again
New paragraph needed
Read through your work carefully and corrected any errors
Tutors will mark your work and help you improve your English skills by:
Giving you feedback and suggestions Highlighting key spelling, punctuation and grammar errors
You can improve your work by:
Reading your feedback carefully and asking questions about anything that isn’t clear
Making any necessary changes and correcting spelling, punctuation and grammar errors
COLLEGE FACILITIES Eat, Drink, Learn and Stay Healthy is a Welcome Desk on the 2nd floor and an Academic Help Desk for in-depth queries. Staff are always available to help with referencing, Athens databases and finding appropriate resources should you need it, or you can book a 1:1 session with a Subject Librarian to focus in depth on any of these areas.
Learning Resource Centres Our Learning Resource Centres (LRC) are at the heart of learning for students, helping students to fulfil their potential and access the knowledge and resources they need.
Wi-Fi is available throughout the LRC, along with a range of computer and study areas.
At our Croydon campus, the LRC is situated over three floors with staff available on each floor. There
A wide range of resources are available in both book and eBook format, along with a wealth of online resources including databases and journals. On the first floor of the LRC you will find the Careers Hub, where you access drop-in advice sessions with a Careers Advisor and access a whole range of resources to support you with your career planning. At our Coulsdon campus, the LRC is found on the ground floor. In both of our centres, our team of friendly Study Support Assistants are always on hand to answer queries and provide advice and support. Also keep an eye on Moodle for library news and resources to help you with your studies.
Hair and Beauty Salon
To maintain a clean and pleasant study environment for all users, please eat in the allocated areas outside the LRCs, as food and drinks are not permitted in our centres, with the exception of bottled water.
Located at the Croydon campus entrance on Park Lane, our training Salon and Spa is run by students under the supervision of our highly qualified staff with a wide range of industry experience. The latest hair, beauty and holistic treatments are offered at discounted rates offering fantastic value for money, and retail products are available at competitive rates.
Places to eat You will find refectories at both campuses that provide fantastic variety and great value for money, regularly featuring speciality cuisines such as Indian, Thai and Spanish.
To find out more or to book an appointment, call 020 8760 5867 or email email@example.com
Our refectories are open 9am - 2pm in Coulsdon and 8.30am - 2.30pm in Croydon. Should you have any dietary requirements, please speak to a member of the catering team who will be happy to help. Vending machines are also available throughout our campuses, offering a range of drinks, snacks and confectionery.
& CAREERS 22
World of Work – Work Experience
How does it work?
Completing a work experience placement will ensure that you are able to finish your course with the skills, knowledge and expertise that employers are actively seeking in the working world.
1. At the start of term the Work Experience team will attend tutorials to let you know when you are scheduled to complete your work experience. This might be for a block week, or an extended placement of 1 to 2 days per week over several weeks
Work experience gives you the valuable opportunity to put your college learning into practice and increase your employability awareness and develop skills in your chosen industry.
2. The Work Placement Officers will work with you and your tutors to match you to a suitable high quality placement, and will support you before, during and after your placement.
What will I gain from work experience?
3. You can keep track of your placement from start to finish using an online system called Navigate. This will help you prepare for your placement, allowing you to set goals, track your hours and monitor your progress.
Gain a deeper knowledge of your chosen industry and understand how the industry works
4. On Navigate you are able to keep a record of your achievements and developments, which can be downloaded and used as an online CV.
Build and develop new skills and increase your confidence
5. After your placement has been completed you will reflect on your experience, and will receive feedback from the employer which you can use as a reference for future work.
Improved job opportunities – having experience of work will give you something to talk about on job applications and in interviews
Gain valuable experience to guide your future career decision making
Build your professional networks and create strong working connections
Become more independent
Want to know more? Contact us on firstname.lastname@example.org or drop into the World of Work office.
Thinking about Higher Education?
The Careers team is here to provide you with impartial advice and guidance to support your aspirations, explore the opportunities that are available to you, and help you plan your next steps after you complete your course.
If you’re considering applying to university, or considering whether Higher Education is right for you, there is plenty of support available from the Careers team who will be running a series of workshops and events throughout the year including:
Our aim is to help you assess your own skills, values and interests, and match these into a Career Plan.
The Careers service is delivered by qualified Careers Advisors who adhere to the professional standards set out in the Career Development Institute (CDI) Code of Ethics. The Careers team is available to provide you with support in:
What is Higher Education? Tips on how to make a successful application Personal statement 1:1 support Interview preparation support Preparing for Higher Education
Get in touch!
Identifying your next steps Applying to university Apprenticeships CV writing Volunteering Job applications Interview skills Mock interviews And more!
To find out more, or to book an appointment with a Careers Advisor, just pop into Student Services or drop us an email, and one of the team will be happy to help.
Croydon campus students: email email@example.com Coulsdon campus students: email firstname.lastname@example.org
The Careers team run regular drop in advice sessions. Details of drop in sessions will be published on Moodle, or you can get in touch with the team using the links below.
SUPPORTING YOUR ASPIRATIONS 25
DO MORE, BE MORE ENRICHMENT
Do more, Be more Enrichment
Any young person can do their DofE – regardless of ability, gender, background or location. Achieving an Award isn’t a competition or about being first. It’s all about setting personal challenges and pushing personal boundaries.
Alongside your courses, there are many opportunities to take part in activities, events and clubs. There are numerous benefits to taking part in college enrichment:
Through the DofE programme you can have fun, make friends, improve your self-esteem and build confidence. You gain essential skills and attributes for work and life such as resilience, problem-solving, team-working, communication and drive, enhancing your CV and uni and job applications.
Meeting new people Developing new skills and interests Supporting your local community Enhancing your physical and mental wellbeing Enhancing your CV and employability And most importantly, having fun!
For further details and to sign up, visit the ‘Do More, Be More - Enrichment’ stall at the Freshers Fair. Our Student Experience Officers are here to make sure that during your time at College you’ll have the chance to get involved with:
We also offer the Duke of Edinburgh Award – A life-changing experience. A fun time with friends. An opportunity to discover new interests and talents. A tool to develop essential skills for life and work. A recognised mark of achievement; respected by employers.
Student Union Awareness events Social activities Clubs, societies and sports Charity and fundraising events Workshops
The DofE is many things to many people, supporting generations to successfully navigate adult life. 14-24 year-olds can do a DofE programme at one of three progressive levels which, when successfully completed, leads to a Bronze, Silver or Gold Duke of Edinburgh’s Award.
Our enrichment offer is a blend of in-person and virtual activities. Keep an eye on your college emails and Moodle, as well as on posters and displays around college, for information on opportunities you can get involved in.
There are four sections to complete at Bronze and Silver level and five at Gold. They involve helping the community/environment, becoming fitter, developing new skills, planning, training for and completing an expedition and, for Gold only, working with a team on a residential activity.
AWARENESS EVENTS Throughout the academic year we celebrate a range of awareness events and activities across both college campuses. As a college group with an incredibly diverse student population, awareness events give you opportunity to learn about and engage with social issues and causes.
The range of events we celebrate includes: Black History Month (October)
Anti-Bullying Week (November)
Wellbeing month (January)
National Careers Week (March)
Mental Health Awareness Week (May)
Green Week (June)
LGBT History month (February)
This year, we are introducing two new activities across both campuses: Routes Puppets Routes Puppets are a UK based theatre in education and performance company. ‘Thinking Back, Looking Forward’ will take place on Thursday 30 September at Croydon and Coulsdon. Your tutor will provide further details.
Knife Crime and Youth Violence Learn about the realities and consequences of carrying a knife and being involved in youth violence on 8 and 9 September Your tutor will provide further details. In addition, the common room hosts a wide range of diversity and inclusion awareness raising workshops.
STUDENT VOICE Tell us what you think so that together we can make a positive difference to your college.
We want you to be involved in discussing and deciding on things that affect your experience at the college. We want you to influence what we do and how new ideas are developed.
Student Executive Team In September, a group of students are elected into positions of the student executive team. Their role is to represent the views of their campus’ student committee to senior management. The student exec team is chaired by the student president, and the team run the student union on a day to day basis, and meet every two weeks throughout the academic year to discuss topics and plan actions
The Student Voice is about:
Listening to your concerns, interests and needs
Involving students in discussions that are relevant to student life
Making changes as a result of student input
Each course or tutor group will elect one or two Student Representatives.
Every student is automatically a member of Croydon College Student Union (CCSU) or Coulsdon College Student Union (CCSU) when they enrol. The union is run by students and is here to represent you throughout your studies. We gather feedback from students about the college, coordinate campaigns, attend college meetings, organise activities and fundraise for charitable causes.
By becoming a student rep you will be a spokesperson for your peers and the opportunity to influence the Colleges environment and education provision.
Information about the student unions activities will be published on Moodle, college notice boards, and the plasma screens around campus.
Your course group will elect their student reps during a tutorial session at the beginning of term one.
If you would like to provide feedback about the college, or get involved in the work of the student union, please email:
Find your student rep by looking out for their identifying lanyard, or become a rep yourself and gain experience to add to your CV!
Croydon college students: StudentUnion@croydon.ac.uk Coulsdon Sixth Form College StudentUnion@coulsdon.ac.uk
Student Committee Student reps are collectively known as the student committee – the ‘voice’ of the college. The committee meets once a term at each campus to discuss topics that are important to you and your peers.
Croydon College students can get a TOTUM card which gives exclusive discounts from big name high street and online retailers. TOTUM cards are available to purchase for £14.99 online at www.totum.com
FINANCIAL SUPPORT Money shouldn’t be a barrier to learning, so we have funds allocated by the Government to help those who need it. Applications are means tested and subject to eligibility.
16-18 Bursaries can support with travel and course related costs.
19+ Discretionary Learner Support Fund and Advanced Learner Loan Bursary Fund can support with travel, course related costs and childcare.
Want to know more? For more information and to see what support you may be eligible for:
Croydon campus, visit www.croydon.ac.uk/financial-support or email email@example.com
In care or care leaver? We can offer a tailored package to you to make sure you receive both the financial support and personal support you may need when studying at college. If you are 16-18 you could be entitled to a guaranteed bursary. For students aged 19 or over, we can look at additional support you may require.
Coulsdon campus, visit www.coulsdon.ac.uk/financial-support or email firstname.lastname@example.org
TAILORED SOLUTIONS TO SUIT YOU 35
WELLBEING SUPPORT We know that sometimes you might need or want some extra support from the college. We offer a range of support services to help you keep on tops of things and make the most of your student experience. Safeguarding & Wellbeing
Coulsdon Campus: At the Student Services Hub from 11am to 3pm.
The Safeguarding and Wellbeing team are here to support you with anything that might be impacting your ability to achieve and enjoy your time at college. The team provides a safe place to talk and offer a one to one, non-judgemental service to all students.
You can also contact them by emailing: email@example.com firstname.lastname@example.org
You can talk to the safeguarding and wellbeing officers about experiences such as relationship and friendship difficulties, sexual health, financial or housing worries, substance misuse, physical or mental health needs, or other worries you might have.
For more information on safeguarding and wellbeing support available, scan the QR code
Sexual violence and Abuse We take allegations of sexual assault very seriously – if you have been affected and would like to talk to somebody, please email us on: Stopsexualviolenceandabuse@croydon.ac.uk Stopsexualviolenceandabuse@coulsdon.ac.uk
You can identify the safeguarding and wellbeing team by their pink lanyards. You will be introduced to them during your first few weeks at the college, and you can find them in the following places: Croydon Campus: In the Support Hub in the Student Common Room 10am – 4pm, Monday to Friday.
College of Sanctuary
Education Wellbeing Practitioners at both colleges
We are committed to supporting refugees and those seeking asylum. If you need support please contact email@example.com or firstname.lastname@example.org
The college Education Wellbeing Practitioners are here to help you if you’re struggling with low mood and anxiety that might be impacting your sleep, appetite, and ability to cope. By talking with you about your mental health you can work together to identify your needs, and the EWP can offer support which might be one to one and guided self-help or group sessions.
Student Support Mentors at Croydon campus
All of our student support services are able to link in with parents, carers, professionals, tutors or other college staff on your behalf and if needed.
Our on-site student mentors are trusted members of staff that can offer students individualised support.
To access these support services, please talk to your tutor who can make a confidential referral to the wellbeing team, pop into the student common room at Croydon or the Student Services Hub at Coulsdon to approach a member of the team, or email us at:
Our on-site student mentors are trusted members of staff that can offer students individualised support. They do this by enhancing students’ knowledge, life skills, and wellbeing in a variety of ways. This could include one to one discussion, promoting group engagement and positive relationships, and skill sharing in workshops.
You can identify the Student Support Mentors by their pink lanyards and you can find them in the Students’ Common Room during opening hours (10am – 4pm).
ENHANCING YOUR EXPERIENCE 39
Access to specialist staff that provide direct or indirect input for learners with specific learning difficulties Access to quiet study spaces Access to assistive technology and equipment Information, advice and guidance for career progression Support for HE includes:
(Croydon & Coulsdon campus)
Croydon College welcomes students with learning difficulties, disabilities and medical conditions. The Additional Learning Support team support these students to maximise their potential and achieve their learning goals. On enrolment, if you have declared a learning difficulty, disability or other support need, you will need to complete an ALS disclosure form. This is available on our website and it will be directed to our ALS team who will be in contact with you to discuss and assess your support needs.
What can you expect from us? Welcoming, friendly and professional staff Access to advice and guidance regarding disability Small group sessions accessible to all learners for English, maths and academic skills
ALS Contact Information:
Support is provided to:
Advice and guidance regarding DSA assessments and application Reasonable Adjustment plans Academic skills support
Students that have declared a learning difficulty, disability and/or health condition on FE, ESOL, HE, Apprenticeships and Access courses Learners with an Education, Health and Care plan
All students requiring additional learning support at the Croydon campus can access the Additional Learning Support Centre in Room 100 between 10:00 am – 4:00 pm Monday to Friday and can be contacted by emailing ALS@croydon.ac.uk.
Support includes: One to one or small group support with their study program including English and Maths In-class or out of class support Drop-in support for English, Maths and vocational subjects Assessments for Exam Access Arrangements Reasonable adjustments to facilities, resources and procedures to enable the student to access their curriculum
All students requiring additional learning support at the Coulsdon campus can access the Additional Learning Support Centre in Room 5 between 8:30 am - 4:30 pm Monday to Friday and can be contacted by emailing ALS@coulsdon.ac.uk. How can the information be accessed? www.croydon.ac.uk/student-life/als/
STAYING SAFE Safeguarding children and adults at risk
are vulnerable to becoming involved in terrorism can be of any age, from any faith, ethnicity, or background.
We all have a role to play in safeguarding the welfare of children, young people and adults at risk. If you are ever worried about someone who you think could be experiencing emotional abuse, neglect, sexual abuse, violence, exploitation, or any other form of abuse please tell us. You can speak to the safeguarding and wellbeing team, identified by their pink lanyards, or speak to any member of staff as soon as you can.
If you see or hear anything that worried you, or you are suspicious of something that could identify a terrorist threat in the UK, trust your instincts and report it by calling the Anti-terrorism hotline on 0800 789321. Your call could be vital. Help and advice is always available from the safeguarding and wellbeing team email@example.com firstname.lastname@example.org
You can contact the safeguarding team by email: Croydon Campus - email@example.com Coulsdon Campus - firstname.lastname@example.org If you need urgent help then contact our emergency lines: Croydon: 07970393393 Coulsdon: 07864984211
You Talk, We Listen, We Act..
Anti-Bullying and Harassment Bullying or harassment is a behaviour that hurts another individual. It is unacceptable conduct which violates a person’s dignity, and can create a hostile and offensive environment.
Prevent Duty Working together to defeat terrorism
It takes many forms and can include:
The Prevent Duty is the Governments strategy to help reduce the threat to the UK from terrorism, and to intervene and help people who may be at risk of being radicalised, supporting terrorist organisations, or becoming terrorists. Terrorists groups might attempt to exploit vulnerable people to influence and transform them into sharing extremist views and ideologies, and in some cases to support or even participate in terrorists’ groups or acts. People who
Verbal – unwelcome jokes, remarks, propositions, malicious gossip, insults Non – verbal – offensive literature or pictures, graffiti, isolation, exclusion Physical – Assault or gestures, intimidation, aggressive behaviour
Croydon college and Coulsdon sixth form college will not tolerate any form of bullying and harassment, including discrimination, and will take firm and decisive action to protect our students from harm. We want you to feel safe, respected, and listened to regardless of how you look, your background, or any other aspect of your life.
If something happens that upsets you online, know where to find help. The Child Exploitation and Online Protection Centre provides an easy way of reporting concerns www.ceop.gov.uk or you can approach a member of the safeguarding and wellbeing team. Terrorist content online has consequences in real life. If you see anything that worries or disturbs you then you can use the iREPORTit app which allows you to refer worrying or disturbing online content easily, effectively and completely anonymously.
You can report any concern about bullying or harassment to your course tutor, or a member of the safeguarding and wellbeing team.
Download #iREPORTit today, and anonymously report disturbing online content. Apple iOS: www.apps.apple.com/app/id1527456430 Android: www.play.google.com/store/apps/ details?id=com.ravenscience.ireportit
Stay Safe Online Our computers, online resources, and networks are a great resource that we want you to use to help your studies, but when doing so you must demonstrate responsibility and online safety.
Think before your post – protect your online reputation. Once the content is posted it can be shared publicly by anyone and can last forever Privacy – Keep personal information private at all times. Keep photos and videos of yourself secure and only allow access to trusted friends. Peer pressure – Don’t give in to the pressure. Once you’ve hit send you cannot take it back. Fake news – Don’t believe everything you see online. Not all news sites are legitimate. Treat news on social media in the form of a Facebook post or Tweet with extra caution. Try to find the evidence behind the claim. Respect – Use reliable sources and know how to legally access music, films and TV.
The college monitors your use of all our IT systems for your safety and security You are responsible for your actions both inside and outside the college If you do not follow the IT acceptable use agreement and are found to be using the technology inappropriately, it will be treated as a disciplinary matter.
Health & safety
On hearing the fire alarm:
We are committed to keeping you safe while you are at college.
Leave the building immediately and assemble in the area indicated on the nearest fire notice.
You will have a health and safety introduction at the start of your study programme so that you are familiar with important health and safety information such as what to do when the fire alarm sounds or an accident happens, and what risks are present within your vocational areas. It is important that you consider the health and safety of yourself and others who may be affected by your acts or behaviour during your time here. If you have any concerns regarding health and safety you can speak to your course tutor, or contact the Health and Safety team via Reception on either the Croydon or Coulsdon campus.
DO NOT stop to collect your belongings DO NOT use the lifts
If you discover a fire:
Sound the nearest fire alarm and leave the building immediately
Go to the appropriate assembly areas. On the way, inform a member of Client Care of the location of the fire if it is safe to do so
DO NOT re-enter the building until authorised
ATTEND ACHIEVE SUCCEED
ATTENDANCE & PUNCTUALITY Croydon College takes your attendance seriously. We expect you to be present for 100% of your timetabled sessions, and be in class ready for the start of your lesson. If you arrive after the start of class you will be late.
Reporting absence: We understand that sometimes you may not be able to attend due to illness. If this is the case please contact us via the absence hotline on 020 8256 4664 before 10.00am. Your attendance and punctuality will be monitored by staff who will contact you if you are frequently late for lessons or miss classes. Financial payments from the bursary or learner support funds may be affected by absences.
ATTEND – ACHIEVE – SUCCEED
NEED TO SPEAK TO SOMEONE 46
CAMPUS CONTACTS Croydon Campus Reception:
020 8686 5700
Coulsdon Campus Reception:
01737 551 176
STUDENT HANDBOOK 2021-2022
020 8760 5934 www.croydon.ac.uk @CroydonCollegeOfficial @CroydonCollege @CroydonCollege
www.coulsdon.ac.uk 01737 551176 @Coulsdonsixthformcollege @CoulsdonCollege