CrossReach News September 2015

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CARING ACROSS SCOTLAND

Previously known as Circle of Care

• New Personal Plans • Focus On...Visiting People with Dementia • Playlist for Life • Me and My Job : Margaret Cassidy • Caring Across Scotland

ISSUE 3 2015

IN THIS ISSUE

Text

Silver Surfers

Balmedie House uses technology to keep residents and their families connected Full story on page 4 OUR SERVICE AREAS

• • • •

Children and Family Counselling and Support Criminal Justice Homeless People

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• • • •

Learning Disabilities Mental Health Older People Substance Misuse

providing a caring future

For more information visit:

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DID YOU KNOW? Government statistics predict that 25% of the Scottish population will be aged over 65 by 2035 – that’s up from 17% in 2010.

FEATURES News

Spotlight

PERTH

Allan Logan explains how partnership has led to innovation in Services to Older People.

Over 40 senior Managers from Services to Older People gathered in Perth recently to hear keynote speakers Jacqui Mackintosh (Project Officer, Scottish Social Services Council) and Heather Edwards (Care Inspectorate Dementia Consultant). Jacqui commented: “We believe that one of the best relationships we have with partner organisations around Dementia Ambassadors is with CrossReach.”

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Me and My Job

EDINBURGH

Feature on Employee of the Year Margaret Cassidy plus other staff at South Beach in Ardrossan.

The ConneXions team (who recently celebrated their 1st anniversary) are holding a Volunteer Summit Open Day on Wednesday 9th September at the Kings Manor Hotel in Edinburgh. The event is a chance for volunteers to share their experiences and to help us develop a CrossReach Volunteer Strategy. For more information, contact ConneXions on: 0131 454 4335 or e-mail: connexions@crossreach.org.uk.

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Plus…

HAMILTON

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caring future

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Mrs. Kay Armer, a resident at Well Hall in Hamilton, celebrated her 100th birthday in July. Kay is well known in the town, having owned a ladies fashion shop for many years and she still has a keen eye for nice clothes! Her extended family of nephews, nieces and their children joined Kay for her centenary party, and gifts included a scroll from the Lord Lieutenant’s office and flowers from South Lanarkshire Council.

Editorial On the back cover of her book ‘Where Memories Go – Why Dementia Changes Everything’ Sally Magnusson writes: “Dementia is one of the greatest social, moral, economic, scientific, philosophical and moral challenges of our time. I am a reporter. It became the biggest story of my life.” Sally chronicles the anguish, frustrations and the unexpected laughs and joys that she and her sisters experienced while accompanying their beloved mother on the long dementia road. She argues that the way society regards the most fragile of its citizens (those with dementia) urgently needs to change. In fact Sally was so moved by writing about her mother Mamie’s dementia that she founded the charity ‘Playlist for Life’ after realising how important a part music plays in people’s lives – not just those with dementia, but all of us. It seems fitting that CrossReach – which was the first organisation to open a specialist dementia home in Scotland and now runs another seven such homes has linked with Sally’s charity to promote the power of music and to include Sally’s book in the induction of new staff. You can read about the partnership between CrossReach and Playlist for Life on page 11 of this edition which focuses on our Services to Older People. If you would like to get in touch, please e-mail: news@crossreach.org. uk or write to: CrossReach News, Charis House, 47 Milton Road East, Edinburgh. EH15 2SR.

Hugh Brown, Editor

Published three times a year by CrossReach. Please feel free to use any material or articles contained in this magazine, with an appropriate credit. CrossReach, Charis House, 47 Milton Road East, Edinburgh. EH15 2SR. Telephone: 0131 657 2000, Fax: 0131 657 5000, Email: news@crossreach.org.uk

Social Care Council

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Operating as CrossReach Scottish Charity number: SC011353

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A Gaelic version of CrossReach News is available to download from our website: www.crossreach.org.uk

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Fulfilling our Mission

“…there are so many real opportunities for the whole church to fulfil our mission and deliver on the challenges we face in Scotland.” Peter Bailey takes part in activities at Bellfield.

The focus on Services to Older People in this issue strongly reinforces to me the responsibility we have as a society to support people in later life. It seems that almost everyone I speak to these days talks about their responsibilities for older relatives, their desire to provide the best possible support and often their frustration as to how they can access the service that they need. This responsibility is not going to go away. Statistics tell us that the number of people aged 85 and over in the UK (1.4 million in 2012) is predicted to double in the next 20 years and nearly treble in the next 30^. Add to this the fact that the number of people, living in Scotland, with dementia is projected to double in the period to 2031 * and you can see that there are real challenges for us all. I hope that as you read about CrossReach initiatives taking place across Scotland you will be encouraged to see the ways in which we are seeking to enhance the quality of life for older people. I, like many others, am increasingly becoming the person

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who cannot exist without ‘gadgets’ and continuous access to wi-fi (ask my wife!) and so I personally found the ‘Silver Surfers’ initiative in Balmedie really exciting. This initiative is just a simple example of how we are ensuring that our services are fit for purpose and able to reflect the changing technological environment in which we operate. In this issue of CrossReach News there is so much evidence of how we as the church’s national social care provider are doing so much to respond to the needs of older people. Alongside this there are so many real opportunities for the whole church to fulfil our mission and deliver on the challenges we face in Scotland. The Social Care Council in its report to the 2015 General Assembly recognised that there is a need to support and resource the church at all levels in response to the growing desire to

Peter Bailey Chief Executive Officer, Secretary of the Social Care Council

develop social care initiatives as an expression of the mission of the church. There is much already being done at a local level. However there is still so much more that the Church can do to support older people and their relatives. For this and a number of other reasons the General Assembly agreed to: ‘Instruct the Council to appoint a Social Care Mission Officer to take forward the work of the Council in resourcing the Church and bring a development plan to the 2016 Assembly in order to reimagine the social care efforts of the whole church.’ We are excited about this initiative and our aspiration to inform connect and inspire the wider church, through establishing a Social Care Forum for the Church of Scotland as an online resource. The creation of the Social Care Mission Officer role will support existing local resources and identify appropriate support for exciting new projects to meet some of the challenges outlined in this article. ^ Later Life in the United Kingdom – Age UK, August 2015 * Scotland’s National Dementia Strategy 2013 - 2016

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Technology

The Silver Surfers Ann Reid, Service Manager at Balmedie House care home near Aberdeen, explains how technology has improved residents’ quality of life

Technology is something that most of us have grown up with, and we take for granted the methods available to keep in touch with friends and families across the world. In 2013 we were fortunate to be able to upgrade a room installing access to the internet. This has enabled our service users to maintain contact with their friends and families using Skype. When the room was opened, the residents chose the name and from many suggestions ‘The Silver Surfers’ was selected.

day there were four residents who have dementia busy looking at the screen. Although they all spoke to me, not one turned round as they were tracing the roads leading into Aberdeen 40 years ago. I’m not sure if I could have done it so the message is ‘you’re never too old to learn’! Having this facility has brought pleasure to so many people; residents and their families have been able to maintain relationships, review meetings have taken place, and one resident was even able to watch his grand-daughter

Ann Reid and Duncan Evans (Photo - Ellon Times)

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Duncan Evans is a 93 year-old resident at Balmedie who had a younger brother aged 90 living in Canada and they hadn’t seen each other for many years. Growing up they both played the violin and on a Sunday evening they would entertain their family. Despite a 7 hour time difference, using Skype we were able to capture an amazing moment as both gentlemen faced each other, tucked their violins under their chins, glancing over their glasses at each other. You could see a tear run down their faces as they began to play together. This was a special moment as a few weeks later Duncan’s brother died. Those few precious minutes they spent together would never have happened without technology. Recently, on his 93rd birthday, Duncan had a birthday party in the home and was joined on Skype by his daughter Jean who lives in Brunei Darussalam in South-east Asia. She also plays the fiddle and sings and they shared a few songs via the clever video connection. The room has four computers set up with access to the internet, and the other

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Balmedie quiet room

communal living difficult, this room has provided a feeling of being out strolling in the woods thanks to the walls being decorated with trees, bluebells, birds and butterflies. There are background sounds of birds singing and a waterfall feature provides the soothing sound of water trickling over the stones. It has been a great success and is in use every day. On entering, residents walk across artificial grass and are surrounded by the woodland theme, spending time on the rocking chairs taking in the relaxing atmosphere; the expression on their faces is testament to the obvious pleasure this brings. Today the room was used by our Activities Co-ordinator and the small group discussed the flowers on the walls. This prompted a request from one of the residents to go out to the greenhouse

“Those few precious moments they spent together would never have happened without technology.” prepare for her wedding day. This room highlighted the importance of ‘what makes me happy’ and so we started a new project this year involving residents, families and staff. Aware that we all enjoy our own space, the decision was taken to convert another room. This one would have a woodland theme, where sensory items would provide a quiet and relaxing place to ponder. As people with dementia can find

to plant flowers. This lady spent a lot of time in her garden before coming into a care home setting, but when asked before she had never shown any interest. Perhaps the environment triggered a memory form the past? Providing this additional support takes time, money and commitment but seeing and hearing the positive outcomes for the residents make it all worthwhile.

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Spotlight

Innovation through Partnership Director of Services to Older People Allan Logan describes how partnership has led to new innovations

In the last year, we have looked to maintain and develop services of the highest quality delivered in Christ’s name whilst at the same time rising to meet the challenges of an ever changing social care environment. So, how have

our services and to support the continued professional development of our staff. In May our annual conference for Management staff in Services to Older People provided evidence of that close working, developmental relationship. Heather Edwards, we met these challenges? We lead Dementia Consultant have specifically looked to build for the Care Inspectorate and upon and showcase our services Jacqui McIntosh from the as well as the experience, skills Scottish Social Services Council, and talents of our remarkably both presented to staff on the committed and hugely valued role of Ambassadors and on staff to embrace innovation developing work and standards through a number of new in the area of dementia care. and developing partnerships. Internal partnerships are also Day 2 of CrossReach Week a critical part of promoting and in November 2014 gave a nurturing innovation. In the last flavour of those partnership year work between CrossReach initiatives and of the creativity and the Church of Scotland Mission and Discipleship within the services CrossReach Council has focused on are providing throughout ‘Mission and Older People’. The the country. On the day, the outcome of this focus has been celebration and showcasing of “We have specifically looked to build the development of a practical CrossReach Services to Older and helpful information People stretched the emotions upon and showcase our services as resource on the subject. beyond expectations. In fact, Rt. well as the experience, skills and For the last three years the Rev John Chalmers commented: talents of our remarkably committed Church of Scotland Guild has “Today has been a real insight supported the growth of our into the extraordinary work and hugely valued staff to embrace Heart for Art service. Thanks going on in CrossReach.” The to the backing from this standard was set with a session innovation through a number of new partnership, we have been demonstrating our work in the and developing partnerships.” able to establish seven Heart area of music based exercise, for Art groups across Scotland. with ‘Oomph’( the social We would like to record our grateful thanks for the incredible enterprise aptly named ‘Our Organization Makes People Happy’) support from the Guild for helping make this initiative such a led by Scottish Care National Care Home Award 2014 Winner and success. So much so in fact, that we are now entering a new Oomph National Instructor of the Year, Gwen Anderson, who is partnership with the Life Changes Trust who have picked up the the Activity Co-ordinator at Queens Bay Lodge in Edinburgh. Our baton and will financially support the Heart for Art service and Dementia Development Co-ordinator Pamela Mackay recently its further growth potential through to March 2018. graduated with an MSc in Dementia Studies and Linda Kelly our On behalf of the Services to Older People team I would like Dementia Development Officer (who is currently developing our to express our appreciation to our staff for their remarkable work in the area of dementia mapping) presented on our work commitment and skill. We are also immensely grateful for the with Dementia Ambassadors across all of our services. Working closely with the Care Inspectorate and the Scottish unending support of volunteers and Friends’ Groups across the Social Services Council is an important part of our work to country who regularly give of their time and talents and who assure quality and ensure compliance with standards and the greatly enrich the services we offer. safety of people who use our services. However the regulatory relationship is more than that – it’s about working together Allan Logan, Director, to achieve the best possible outcomes for people who use Services to Older People

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Making a Difference

New Personal Plan Every resident in CrossReach services for older people will soon benefit from having a new personal plan

“…by the end of this year every service user will have their new personal plan that truly reflects their expectations and clearly shows how their care and support needs will be met by CrossReach.”

Resident Margaret Anderson with her Personal Plan

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CrossReach’s Services to Older People have designed a new Personal Plan template that is outcome based and person centred. This was done by scrutinising what’s currently in place, what other service providers are using and what the expectations of regulators and Commissioners would be. Head of Service for Older People Brenda Fraser explains more: “This plan will mean there is greater interaction with residents about what exactly they want. It’s about identifying how a person wishes to be cared for by our services, and how we can help them to realise their hopes, wishes and aspirations. The new template focuses firstly on what the person wishes to achieve, then on their abilities to achieve this and finally what support the staff will provide to assist.”

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Neil Watson from Williamwood House has been appointed to the new post of Implementation Manager to assist staff understand how the Outcome Based Personal Plan should be used to enhance the quality of life for older people in our care. Neil told CrossReach News: “As an organisation that prides itself on being pro-active we have begun the process of implementing this new Personal Plan document in all Older People’s Services throughout Scotland. But it will only be useful if it’s used effectively, so I will be visiting every care home and will work with staff to develop their knowledge and understanding of it. I expect that by the end of this year every service user will have their new personal plan that truly reflects their expectations and clearly shows how their care and support needs will be met by CrossReach.”

Service Manager at The Elms Care Home in Edinburgh Margaret Tait thinks that the Personal Plans are a great innovation: “It’s a professional looking document with a defined index and a positive focus. The information is person-centred, easy to navigate and it helps staff to support residents’ goals.” Margaret Anderson has lived at The Elms for 18 months and is enthusiastic about her new Personal Plan: “It’s very colourful and I like the photographs. It’s about me and what I can do, not what I can’t do. I think it helps staff get to know me better.” In designing the template several National, Regional policies and legislative requirements were considered including the Department of Health & Social Care Outcomes Framework 2014-15, the Promoting Excellence Framework and the Care Inspectorate initiative ‘Making Every Moment Count’. These documents were used to inform CrossReach Services to Older People about what their outcomes for residents should be. Neil told us more: “Through the service users’ Personal Plans we will be able to evidence for each individual how on a daily basis we are achieving the organisation’s outcomes for Older People. Each resident is fully involved in the compilation of their Personal Plan, and chooses the outcomes they wish to achieve - then it’s up to staff to make sure that happens.”

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Visiting People with Dementia

Top tips for visiting people with dementia Pamela Mackay

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Find out 5 things in advance about the person you are visiting.

2 Linda Kelly

It’s hard to believe that dementia was made a National Priority in Scotland back in 2007. Perhaps you wondered at the time why the Scottish Government was doing this with just one of many illnesses that affect our population. However, over the last 8 years we are sure that within your own family, social circle or church the issue of dementia has become very relevant indeed. In CrossReach there are many aspects to the support and care of people with dementia that we are passionate about, but spotlighting only three for this article, we feel the most important are: • U nderstanding the uniqueness of the individual person with dementia • Focusing on the abilities that remain for that person rather than continually reminding the person of what has been lost • Supporting the families of people with dementia We are sure that the ethos we employ at CrossReach bridges across to the care and support of people with dementia in churches. The most important thing to strive for is the inclusion of people with dementia and their families within the everyday life of the church. By doing that single thing, you will in fact cover many of the points in the Scottish Government’s dementia strategy.

Take along another medium for communicating this knowledge; for example if someone likes trains, then take pictures, books or magazines about trains; perhaps a short clip of trains on an i-pad that they can watch with you or a DVD, music or songs about trains.

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Don’t ask questions! This is a common error. Remember you are visiting someone likely to have poor short-term memory. Don’t go in and immediately ask ‘How are you?’ or ‘What have you been doing?’ or ‘What did you have for lunch?’ This reinforces the deficits caused by dementia and further removes self-esteem and confidence.

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Know the best way to answer difficult questions for that individual in general. The best way is to SLOWLY divert away from the subject (this could be looking for their Mum, wanting to go home or go to work) and try to look deeper at the feelings behind the word. An example of this is if they are looking for someone who died years ago perhaps the person is feeling vulnerable and scared. So look at how you can support these feelings.

So how easy is it to achieve this? Firstly it is important to use the many principles of a ‘dementia friendly’ church. These are not hard to achieve and in doing so will make the church inclusive for people living with many other conditions as well as dementia. However, having talked to churches over the last year the biggest difficulty for many people in congregations seems to remain visiting people living with dementia and their carers. We are going to share with you a ‘high 5’ for visiting people with dementia (therefore bridging the gap between young and not so young in your congregation!). At a CrossReach International Dementia Conference in 2010 we were fortunate to welcome Mary and Rachel from America, a mother and daughter who cared for their Mother/Grandmother, who talked passionately about how simple it can be to communicate with a person with dementia - even in the advanced stages. In their ‘high 5’ they spoke about knowing 5 things about the person with dementia (see box at side of page). Over the last year we have spoken to lots of churches about dementia care and support and we have been so impressed with the knowledge and enthusiasm of churches to be inclusive for people with dementia and their families. This brings hope and also opportunities for the person and the carers. Pamela Mackay and Linda Kelly, Dementia Development team

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Don’t be scared. Sometimes the conversation won’t go the way you expected or the person might become upset. Try and relax, apologise and start again.

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Our Staff

Me and My Job In a special feature, we profile Margaret Cassidy, who is the first staff member in recent times to complete 40 years’ service with CrossReach These days it’s rare to work in the same location for the same company for most of your working life. Well, Margaret Cassidy, manager of South Beach House care home in Ardrossan, has done just that, and is the first member of staff in recent times to celebrate 40 years’ service with CrossReach. In a further recognition, she was also named Employee of the Year 2015 at the CrossReach Staff Awards ceremony. Margaret said: “It’s a great honour to win the Employee of the Year award - but the winning of any award is because of your staff group.”

Kim McLeod, Housekeeping Assistant I enjoy my role as it includes talking and listening to our residents and other staff. Working for CrossReach brings challenges but I like that we meet these as a team - things are discussed with us and decisions made together. Working in this environment is a lot more personal that working in a hotel or café.

Margaret with her award

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Margaret began working at South Beach in 1975 as what is now called housekeeping assistant. Over the last four decades she has moved up through a number of different roles including cook, care worker, Team Leader, Deputy Manager and finally in 2006, Service Manager. This has equipped her with an encyclopaedic knowledge of the home, the community it serves and the social care sector in which she found her vocation. Throughout her working life she has been pro-active in seeking out and taking opportunities to develop herself professionally. As a care worker she completed SVQ 3 in Health and Social Care. This led to

door and thinking I didn’t like South Beach House. It was a great big home with all these older people in it – but when you’re 20 that’s what you see. Now that I’m 60, it’s just followed me all my life, and it’s been such a big part of my life and I just love my job. The care is provided by a great team – a qualified team. They’re all very interested in doing SVQs and will come in for any training, so we’ve got a devoted staff group here and that’s what makes South Beach House as good as it is. I couldn’t do my job without my staff.” Margaret’s Head of Service Morag Waring is full of praise for Margaret:

“The care is provided by a great team - a qualified team. We’ve got a devoted staff group here and that’s what makes South Beach as good as it is.” promotion to the post of Team Leader and the successful completion of SVQ 4 Care. As Deputy Manager, Margaret gained the SVQ 4 in Management. Recently, Margaret has also completed a PDA in Administration of Medication and a Diploma in Dementia Care Practice. The latter qualification is the achievement which she is most proud of as it involved attending Stirling University something she would never have thought possible when she started with CrossReach back in 1975! Margaret told CrossReach News: “I don’t know where the 40 years have gone! I do remember walking in the

“Since 2006 when Margaret became Service Manager, South Beach has gained a reputation for a high quality of service delivery in North Ayrshire. She works tirelessly to make continued improvements to service delivery. Residents in South Beach and their relatives often say that they have great confidence in Margaret as the manager of the home which has consistently received good feedback from external audits such as Customer Service Excellence and the Care Inspectorate. People who have worked with Margaret

Jean Robinson, Care Worker I have worked in South Beach House for over 14 years and I enjoy the involvement with our residents either on a one to one basis or in group work. It’s very satisfying to meet their needs. I like CrossReach as they care about their staff. We have opportunities others may not have from their employer and CrossReach is fair with us. Our manager always listens and will help us in any way possible.

Vicky McLellan, Cook I am a temporary cook covering at present but I enjoy my work as I help others and this is very good for me as a person. This organisation has staff who are friendly and welcoming to new staff. I think the work is more personal here than in other places as people care to a high standard and that makes it fulfilling.

speak highly of her commitment and willingness to ‘roll her sleeves up’ and help out with any task when required. Margaret also makes a huge contribution to the wider organisation through her involvement in strategic planning. She is an excellent role model for staff.”

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News in brief

Prayer Points

CARING ACROSS SCOTLAND

For those who wish to pray, please consider • T he Moderator Rt. Rev. Dr. Angus Morrison and his wife Marion as they travel around Scotland during CrossReach Week in November • C ongregational Supporters who give of their time to raise money for CrossReach by selling Christmas cards and calendars • R elatives of residents who keep in touch with their loved ones thanks to technology and computers in our services • C hurches and congregations which support our work by taking part in CrossReach and Social Care Sunday on November 15th • T he new social care forum website which highlights the wide variety of projects being run by churches in communities across Scotland

Govanhill Play project Children in Glasgow embraced traditional outdoor games like hopscotch and skipping this summer thanks to an outdoor play initiative. The Govanhill Play project encouraged youngsters not to spend the summer in front of the television or playing computer games. The scheme was run by CrossReach’s Daisy Chain Early Years Project, providing early assistance to families with children, and the Jeely Piece Club. 40 youngsters aged 5 to 12 took part in outdoor play sessions with parents accompanying children

under 8. Liann Weir, service manager of Daisy Chain, said: “Our aim was to get children playing outside and socialising, as well as showing parents the value of this and getting them involved. Although we were street-based we also went to local parks and if there were other children playing nearby we encouraged them to integrate. There are 53 languages spoken in Govanhill, so there is a huge diversity of backgrounds. The outdoor play sessions proved to be a great way for children to meet and make new friends.”

CrossReach staff and their guests gathered for the annual Service of Celebration in the General Assembly Hall in Edinburgh in May. The keynote speaker was Andy Lowndes from charity Playlist for Life and the address was given by the Moderator Rt.

Rev. Dr. Angus Morrison on his first official engagement since chairing the Assembly. The event recognises staff members for long service and achieving qualifications as well as honouring exceptional employees and volunteers. More than 110 CrossReach staff gained qualifications last year, including Scottish Vocational Qualifications, Higher National Certificates and even a Bachelor of Sciences. The four main award winners were: Ashley Reid, Adult Learner of the Year; Carol Brackenridge, Award for Excellence; Vera Lumsden, Volunteer of the Year; Margaret Cassidy, Employee of the Year.

Annie McDonald, Head of Service, Older People (North) retired at the end of June after 14 years. Annie won the Scottish Care Achievement Award in 2010. Annie probably clocked up more miles than any other manager, regularly travelling from her home in Dalry to homes near Reay and Shetland. She has been succeeded as Head of Service by Andy Cashman.

A new website www.socialcareforum. scot has been launched by the Social Care Council to enable churches to post stories and information about their care activities and also to share good practice. The database will help CrossReach inform, connect and inspire those already doing this type of work and encourage those who would like to be involved or be more ambitious.

• L inks with other agencies and charities such as Playlist for Life which help to improve the quality of life of people who use our services If you would like to receive our free Prayer Diary three times a year, please call: 0131 657 2000, or download a PDF version from:

www.crossreach.org.uk

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Our Mission Statement In Christ’s name we seek to retain and regain the highest quality of life which each individual is capable of experiencing at any given time

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Working Together

Playlist for Life Music is remarkably powerful. It can evoke many emotions and stimulate many cherished memories and connections to the past. Broadcaster and journalist Sally Magnusson recognised this and founded the charity ‘Playlist for Life’ and now along with the charity’s Deputy Chair Andy Lowndes, she is using the power of music to have a hugely positive impact on the lives and relationships of people with dementia across Scotland. The vision of the charity is: “that every person with dementia has access to a unique playlist of their life, to help unlock who they are.”

Last November in Strathblane Parish Church at an event hosted by Rev Richard Begg, Vice Convener of the Church of Scotland Social Care Council, CrossReach Services to Older People announced plans to work with the charity and pilot the ‘Playlist for Life’ initiative in 10 services in 2015 and then to roll it out to all services in 2016. Sally took the audience through a deeply emotional journey as she read passages from her book “Where Memories Go: Why Dementia Changes Everything” which describes how singing long-familiar songs helped her mother Mamie to stay more connected to her family and to her own identity. The poignancy of the experiences of both Sally and her late mother was palpable. Sally and Andy then explained the impact of listening to personally significant music.

They evidenced the immense benefits of compiling individual playlists for people who have dementia and shared examples of the life improvements experienced by them and their families. In developing the partnership further, Sally’s book is now used as part of the induction for all new staff within CrossReach’s Services to Older People.

Sally Magnusson’s Playlist for Life 1. Clarinet Concerto in A Major (Mozart): The most ravishing music on earth. It makes me think of decades of not quite learning to play the clarinet. 2. The Pearl Fishers’ Duet (Bizet) sung By Jussi Bjorling and Robert Merrill: My father and grandfather used to sing it together at the piano. 3. ‘I’d be Surprisingly Good for You’ from Evita: Seduction and courtship! 4. ‘Two Sleepy People’ sung by Peter Skellern: Exhausted years of early marriage, all the kids in bed at last, dancing half asleep in each other’s arms. 5. ‘Sit Down, You’re Rockin’ the Boat’ from Guys And Dolls: Hours spent listening to a teenage son practising for the part of Nicely Nicely Johnson. Just one boat-rocking line and I’m back there. www.playlistforlife.org.uk

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Your account details Name of bank: ........................................................................................... Address of bank: ........................................................................................ ...................................................................... Postcode: ............................. Account number:........................................................................................ Sort code: ...................................................................................................

Your personal details Name (inc title): .......................................................................................... Home address: ............................................................................................. ................................................................... Postcode: .................................. Phone number: ............................................................................................ Email address: ..............................................................................................

To the manager (Bank/Building Society): Please pay Bank of Scotland, 38 St Andrew Square, Edinburgh, EH2 2YR on the date indicated above and thereafter until further notice the sum indicated above for the credit of CrossReach Account No 00227186, Sort Code 80-41-21 If you pay tax, please sign this form and the tax office will give us 25p for every £1 you donate. I confirm I have paid or will pay an amount of UK Income Tax and/or Capital Gains for each tax year (6 April to 5 April) that is at least equal to the amount of tax that all charities that I donate to will reclaim on my gifts for that tax year. I understand that other taxes such as VAT and Council Tax do not qualify. I understand that the charity will reclaim 25p of tax on every £1 that I give. Please notify CrossReach if you want to cancel this declaration, change your name or home address or no longer pay sufficent tax. Signature: .................................................................. Date: ...../...../........... If you have any questions, call our Supporter Relations team on 0131 657 2000. Please send this completed form to: Supporter Relations, CrossReach, Charis House, 47 Milton Road East, Edinburgh, EH15 2SR 09/15

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Church of Scotland Social Care Forum

Inform

Connect

Inspire

From lunch clubs to playgroups to helping people confront addiction, Churches across Scotland are involved in vital work supporting people in their communities, often doing it alone. The Social Care Forum is a place for everyone interested in social care to get together, share ideas and experiences, learn from each other, and get inspired. Tell us about your project, and see what others are doing at:

CR0108

www.socialcareforum.scot

1172 CR CrossReach News Sept 2015.indd 12 CR0109 Life adn Work May 15.indd 1

10/08/2015 16:01 27/05/2015 10:12:24


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