Daily Orientation & Maintenance

Visual Merchandising

Daily Orientation

As more and more of our library environments are given over to merchandising and it becomes more of a focus, it is important for staff to take a few minutes each day to browse displays.

Successful merchandising at libraries requires daily orienting of the display areas, and it helps inform staff about current promotions and where things are, which contributes to better customer service. For example, a quick “stand-up” meeting with all staff or as they come in for the day.

Maintenance

Library staff are involved with merchandising at their branch in numerous ways. All staff should share in the responsibility of keeping merchandise looking fresh and “fluffed” when on the floor. Filling in gaps on displays, keeping books fronted-up on shelves, and tidying endcaps. Staff should take pride in keeping their library environment and atmosphere looking neat and well-stocked.