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20I7 Training Programme 2017


“My vision is that TPT are the training provider of choice, I cannot accept anything short of excellence�. Tom Townsend, Managing Director TPT Consultancy and Training


Contents t

Introduction • Contents • Map • About us - Why us? • Trainer Profiles

ISO 9001 Courses • IRCA Certified Quality Management Systems Auditor/ Lead Auditor Training Course (A18083) • IRCA Certified ISO 9001:2015 Auditor Transition (Including Annex SL) - (A17923)

Aerospace Courses • IAQG Approved Aerospace Auditor Transition Training (AATT) • IAQG Approved A.3 9100 Aerospace Industry Specific Course (3 Days) • IAQG Approved A.4 9110 Aerospace Industry Specific Course (1 Day) • EN9100:2016 Senior Management Transition Briefing (2-3 Hours) • EN 9100:2016 Transition Training Course (2 Days) • EN 9100:2016 Requirements Training Course (2 Days) • EN 9100:2016 Internal Auditor Training Course (2 Days) • EN 9100:2016 Implementation Training Course (3 Days) • SC21 Supply Chain Improvement Programme

Automotive Courses • • • • •

IATF IATF IATF IATF IATF

16949:2016 Senior Management Transition Briefing (2 - 3 Hours) 16949:2016 Transition (2 Days) 16949:2016 Internal Auditor (2 Days) 16949:2016 Requirements (2 Days) 16949:2016 Implementation (3 Days)

Bespoke Training - Delivered by Experts • Lean Support

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Llandudno

Wrexham

Aberystwyth

 To BIRMINGHAM

WE ARE HERE

Brecon

Haverfordwest Merthyr Tydfil

Swansea

Newport

CARDIFF

How to get here

To LONDON

 BRISTOL

By Car

By Plane

By Train

Our office is a 20 minute drive from Cardiff. Head north along the A470 and our office is adjacent to the 3rd roundabout. After exiting the A470 take a left at the next roundabout and then another left. Our office is straight ahead and parking is available free of charge.

There are several airports that provide excellent access to our premises. Cardiff Airport is the closest (34miles), followed by Bristol Airport (66 miles), Birmingham Airport (116 miles) and London has several airports.

Merthyr Tydfil train station is a short walk away (0.5 miles) and has regular trains every 30 mins to Cardiff.

From the M4 exit at junction 32 and head north along the A470.

London Heathrow (156 miles) is the largest and nearest airport in London. Heathrow is 2 hrs 30 mins away by car and offers a direct route along the M4.

From the north follow the A470 south signposted Merthyr Tydfil. The A465 intersects the A470 at Merthyr Tydfil and provides excellent access from the east and west.

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Cardiff Central Train station is in the city centre and provides access to the rest of the country and has regular trains (every half hour) to Londo n.

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TPT Consultancy and Training Ltd

About us Our open courses are held in our state of the art training facility at the Orbit Business Centre, Merthyr Tydfil, CF48 1DL. We have a bespoke training room which is well equipped, modern and is set out to complement an accelerated learning environment rather than a traditional classroom based environment. Our approach provides an environment that supports learning and our tutors listen, help, guide, encourage, identify learning issues, and create an inclusive learning approach. Participants are encouraged to discuss and help each other, debate key learning points, investigate new concepts, build on prior knowledge and most importantly enjoy their experience.

Why us? • Over 25 years of experience. • The only IRCA Approved Training Organisation in Wales. • The only SC21 Strategic Partner in Wales. • One of only four Training Providers in Europe approved to deliver the Aerospace AATT Course. • One of only two Training Providers in the UK approved to deliver the Aerospace AATT Course. • Our trainers are members of several working groups. © © TPT TPT Consultancy Consultancy & & Training Training || training@tptconsultancy.com training@tptconsultancy.com || 01685 01685 352717 352717

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TPT Consultancy & Training Trainer Profiles Our courses are interactive and are delivered by experienced practitioners with expertise in the subject, this ensures that the participants are relaxed, alert and motivated and have a clear understanding of the course objectives driven by a subject expert.

Tom Townsend, Managing Director Tom has over 40 years’ experience in the manufacturing sector and has been consulting for almost 25 years, he has extensive knowledge and understanding of how businesses are managed. Having previously been a plant manager Tom has an appreciation of the challenges a Senior Management team face and the importance of strategy planning and effective deployment. . A passion for fishing, Tom is a workaholic whose attention to detail is uncompromising and his knowledge of the tools required to make a business successful are extensive. “My vision is that TPT are the training provider of choice, I cannot accept anything short of excellence.”

Gary Miller, Trainer/Consultant Over 40 years hands on experience of Manufacturing and Quality functions from shop floor to Technical Director within the automotive industry. Gary has a wide range of industry knowledge achieved by working with the supply chains of some of the major OEMs and Tier 1 Customers. Walking and being outdoors is where Gary is happiest, his ability to draw on his vast knowledge allows him to provide a practical solution to most scenarios encountered during our courses. “Having been on many courses over the years that almost promoted death by PowerPoint having good interaction with the people attending our courses is paramount to successful learning.”

Mike Townsend, Trainer/Consultant Highly experienced and qualified trainer/consultant with specific expertise in quality and lean manufacturing environment. Utilising strong project management skills to envision, design, create and execute successful business systems and processes. Many years’ experience in product development incorporating lean business principles throughout organisational systems and manufacturing processes. Supported by extensive experience in setting up automotive, military, aerospace, industrial and rail industry sector quality management systems, ISO 9001 lead auditor trained.

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Des Whitney, Associate Trainer/Consultant A highly experienced individual with a proven track record of success in blue chip aerospace engineering environments. Has a vast experience within Quality/Operations/Manufacturing Management. Experienced in CAA/FAA 145 Civil Aerospace maintenance/repair & overhaul management, including resource/team management, problem solving, project management, human resource issues including training, quality control, systems development, problem solving, production performance and output management, report writing, together with account management/ development. Des is a Volunteer for the following organisations: • Scouting (holding positions such as Treasurer, Chairman, District Commissioner and County Commissioner for Development). • Technical Volunteer in Theatre (Fly-man and Stage Crew).

Garry Newman, Associate Trainer/Consultant Over 36 years hands on experience of quality management within the MoD and Aerospace sectors. Garry was Head of Audit, certification and standardisation at Airbus (formally Astrium Ltd.). His role there was Project Manager for the development, training and implementation across all Airbus Defence and Space sites (13+) of quality management systems to meet EN9100, ISO27001, AQAP 2110, and ISO 14001 etc. Quality and Environmental System Requirements. Garry is also an Aerospace ASDE and co-delivers our AATT Training. Garry has always been a practical person and loves working with his hands, whether it’s maintaining the family’s fleet of cars or making a new window to the original specification, for his 600 year old Grade 2 listed cottage. Garry’s cottage in Devon is his labour of love, which he and his wife have spent the last 8 years renovating and maintaining. Garry’s love of the coast, sea and walking is well suited to his life in Devon.

Nigel Davies, Associate A former Welsh Rugby Captain who has coached at the highest level, Nigel‘s role as Head of Rugby for the Welsh Rugby Union provides him with the experience to support organisations through change. His laid back approach but assertive manner ensures that the key learning points are always achieved and understood. You cannot take the competitiveness away from a professional sportsperson and Nigel can still be found trying is luck at tennis, the desire to always be a winner, coupled with his experience in coaching professional sportsmen is a key ingredient in making sure that the training he delivers are effective. “Having been part of the transition from amateur to professional rugby I fully understand the importance of clear and concise guidance and support, you cannot achieve an objective if it is not made clear what that objective is.”


ISO 9001 Courses • IRCA Certified Quality Management Systems Auditor/ Lead Auditor Training Course (A18083)

• IRCA Certified ISO 9001:2015 Auditor Transition (Including Annex SL) – (A17923)

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IRCA Certified Quality Management Systems Auditor/Lead Auditor Training Course (A18083) Overview This intensive, challenging and highly interactive IRCA registered training program is for those people who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role. The objective of this training course is to enable you to lead an audit team and audit the quality management system of an organisation to the requirements of ISO 9001:2015. Delegates successfully completing the course, including examination, will be awarded an IRCA registered certificate.

Who is the course for?

What will you learn?

This course satisfies the training requirements for those who wish to register with the IRCA’s auditor registration scheme. It is also essential for any serious quality practitioner, particularly those with a responsibility to design, implement and manage an audit programme for internal audits, supplier audits and other external audits from customers and/or certification bodies.

Learning objectives describe in outline what students will know and be able to do by the end of the course. On completion, successful students will have the knowledge and skills to:

Other people who have found this course useful in the past have been internal quality auditors who are looking to enhance their quality auditing knowledge and skills, and those looking to achieve formal recognition for the skills and knowledge that they possess.

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Knowledge • Plan, conduct, report and follow-up an audit of a quality management system to establish conformity (or otherwise) with ISO 9001 and in accordance with ISO 19011 (and ISO/IEC 17021 as applicable). • Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up a quality management system audit in accordance with ISO 19011, and ISO/IEC 17021, as applicable. Skills • Plan, conduct, report and follow-up an audit of a quality management system to establish conformity (or otherwise) with ISO 9001 and in accordance with ISO 19011 (and ISO/IEC 17021 as applicable).

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The course is designed not only to help people perform capable and value-adding quality audits, but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the IRCA under the QMS 2015 scheme.

Pre-Course Requirements Before starting this course, you must inform students that they are expected to have the following prior knowledge: a) Management systems • The Plan, Do, Check, Act (PDCA) cycle • The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continuous improvement. b) Quality management The fundamental concepts and the seven quality management principles (see ISO 9000): • Customer focus • Leadership • Engagement of people • Process approach • Improvement • Evidence-based decision making • Relationship management. • The relationship between quality management and customer satisfaction. c) ISO 9001 • Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000, which may be gained by completing an IRCA Certified QMS Foundation Training course or equivalent.

“TPT has been working with BAE Systems Saudi Arabia in a partnership to grow auditors capabilities and to support ISO 9001:2015 programme. Lead Auditors and Transition training have been delivered by TPT in the past 18 months. In addition, a bespoke Internal Auditor training programme was developed with TPT based on BAE Systems Saudi Arabia needs and requirements. The programme is being delivered in-house and the feedback is encouraging to keep a long term partnership with TPT.” Saeed Alghamdi, Head of Compliance Assurance, BAE Systems Saudi Arabia

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IRCA Certified ISO 9001:2015 Auditor Transition (Including Annex SL) – (A17923) Overview This is a two day interactive course and is essential to ISO 9001:2015 transition training. This course will provide delegates with the knowledge of the changes to ISO 9001, from its 2008 revision to ISO 9001:2015, and the implications these changes have on auditors and organisations alike.

Who is the course for?

What will you learn?

All IRCA Certificated QMS Auditors who wish to retain their IRCA QMS registration must successfully complete an IRCA Certified QMS Auditor Transition Training course by 1st September 2018. In addition, transition training can be provided to anyone – not just IRCA Certificated QMS Auditors. This could include individuals who have previously completed IRCA Certified QMS Training and have chosen not to register with IRCA. Transition training will offer valuable skills for any auditors who wish to keep their audit skills and knowledge up-to-date.

Course covers the following: • Module 1 – covering changes arising as a result of the adoption of Annex SL. • Module 2 – covering changes arising as a result of amendments to the quality management system (QMS) specific content of ISO 9001:2008.

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After successfully completing this course delegates will: • Know and understand Annex SL as a framework for ISO management systems. • Know and understand the requirements of ISO 9001:2015. • Be able to audit ISO 9001:2015 based QMS requirements effective.

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Aerospace Courses • IAQG Approved Aerospace Auditor Transition Training (AATT) (4 Days) • IAQG Approved A.3 9100 Aerospace Industry Specific Course (3 Days) • IAQG Approved A.4 9110 Aerospace Industry Specific Course (1 Day) • EN 9100:2016 Senior Management Transition Briefing (2-3 Hours) • EN 9100:2016 Transition Training Course (2 Days) • EN 9100:2016 Requirements Training Course (2 Days) • EN 9100:2016 Internal Auditor Training Course (2 Days) • EN 9100:2016 Implementation Training Course (3 Days) • SC21 Supply Chain Improvement Programme

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IAQG Approved Aerospace Auditor Transition Training (AATT) (4 Days) Overview The course is focused on the training and development of candidates and includes group workshops, individually assessed case study exercises and continual evaluation during the first 3 days of the course and a final evaluation of the candidate on the 4th day as a result of online examinations and interview.

Who is the course for?

What will you learn?

Any member of an EN9100 implementation team. • Trainers who want an effective method of explaining EN9100 to employees. • Anyone who wants to be able to conduct 1st, 2nd and 3rd party audits to the EN9100 Revision C Standard. • Representatives from key functional groups involved in an organisation’s quality management system. • Supplier Auditors.

• An understanding of the Process Approach. • How to perform audits based on ISO 19011:2011 guidance and the effective use of 9101E • An understanding of the EN9100 Standard and how to audit these requirements based on the Process Approach. • How to link the EN9100 Standards to Quality Management Principles • How to form an audit team and Conduct an audit meeting. • How to determine needed documentation. • How to classify, record and resolve nonconformities. • How to implement preventative measures to avoid future nonconformities.

ONE OF OUR HAPPY CUSTOMERS “Increasing our Aerospace Auditors by over 50% was a major strategic  business decision by BSI and we wanted to engage with a training partner that not only understood the Aerospace Industry sector but also BSI training needs, choosing TPT Consultancy and Training was an easy decision.  They took the time to sit down understand our company values and the passion we have for increasing the value which we deliver with our assessments. Their record in getting our auditors through the AATT training speaks for itself and the feedback from all attendees is unanimously positive so confirms that BSI made the right choice.” Steven Hughes, Certification Manager, BSI Certification

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Pre-Course Requirements Course candidates must register and complete the EN9100 online module as the first step in meeting the IAQG AATT training requirements. The online component begins with the Knowledge and Application Initial Examinations followed by the Foundations if the course candidate does not attain the 90% pass mark: • Online Component: Foundations: Understanding EN9100C • Online Component: Foundations: Fundamentals of Process-Based Auditing. A copy of the Certificate of Completion is required to gain admittance to the course. There are two elements involved in the evaluation and examination for successful completion of participants of this course: • Knowledge Examinations: Participants will be evaluated on their knowledge of the applicable Standards. • Application Examination: Participants will be evaluated based on their applied knowledge of EN9100 during the 4-day course with a final interview on the 4th day.

One of only two providers of the AATT course in the UK.

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IAQG Approved A.3 9100 Aerospace Industry Specific Course (3 Days) Overview The A.3 9100 Aerospace Industry Specific Course is designed for those who require an in depth understanding of the aerospace sector to enable successful transition to AEA auditor status. An auditor not yet authenticated as an AEA, shall be able to satisfy the requirements of BS EN 9104-003:2010 EN 9104-003:2010 (E) upon successful completion of this course.

Who is the course for?

What will you learn?

• Any member of an EN9100 implementation team. • Trainers who want an effective method of explaining EN9100 to employees. • Anyone who wants to be able to conduct 1st, 2nd and 3rd party audits to the EN9100 Revision C Standard. • Representatives from key functional groups involved in an organisation’s quality management system. • Supplier Auditors.

Following the course, candidates will have a greater understanding of industry specific aspects such as; Aerospace industry quality, regulatory and/or military aerospace requirements and regulations (EASA/FAR 21; (QAP), first article inspection, airworthiness and safety requirements, aerospace material traceability requirements, aerospace sub-contractor approval and control, variation management of key characteristics, flow-down of AQMS requirements, foreign object damage/ debris (FOD) prevention program, use of customer supplied products, calibration controls and positive recall system, acceptance authority media, nonconforming material management, sampling inspection/statistical process control requirements and limitations, special processes, configuration management/requirements control, manufacturing techniques, tool control, design development verification and validation.

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IAQG Approved A.4 9110 Aerospace Industry Specific Course (1 Day) Overview The A.4 9110 Aerospace Industry Specific Course for Repair/Maintenance is designed for those who require an in depth understanding of the Maintenance and Repair sector to enable successful transition to AEA and AA auditor status. An auditor not yet authenticated as an AEA, shall be able to satisfy the requirements of BS EN 9104-003:2010 EN 9104-003:2010 (E) upon successful completion of this course.

Who is the course for?

What will you learn?

• Any member of an EN9100 implementation team. • Trainers who want an effective method of explaining EN9100 to employees. • Anyone who wants to be able to conduct 1st, 2nd and 3rd party audits to the EN9100 Revision C Standard. • Representatives from key functional groups involved in an organisation’s quality management system. • Supplier Auditors.

Upon completion of this course, candidates will have a broad understanding of: CAA requirements for maintenance/repair/overhaul stations, Tool Control Process, Return to Service Process, Flight Test Process, Functional Test Process, Weight and Balance Process and Wing Walking and/or Aircraft Marshalling.

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EN 9100:2016 Senior Management Transition Briefing (2 -3 Hours) Overview As a leader, your commitment and support is crucial to the success of your organisation’s Aerospace Quality Management System (AQMS). This executive session highlights the benefits of an effective QMS and introduces you to the key requirements of 9100:2016.

Who is the course for?

What will you learn?

This course is for Top Management

Through this, you’ll gain a better understanding of both your organisation’s obligations and your personal responsibilities. Upon completion, you’ll be able to develop action plans for implementing key leadership activities.

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EN 9100:2016 Transition Training Course (2 days) Overview All aerospace organisations with certification will have to comply with 9100:2016 after June 15, 2017. This course will give you the information required to carry out an effective transition to the new requirements that should enable a smooth transition from 9100:2009 to 9100:2016. This standard uses ISO 9001:2015 and the High Level Structure (HLS).

Who is the course for?

What will you learn?

All those involved in the transition process from 9100:2009 (Rev C), to 9100:2016 (Rev D)

Gain the knowledge required to successfully transition from 9100:2009 to 9100:2016. Learn about the new ISO high level structure, Annex SL, the changes to ISO 9001, and the differences between 9100:2009 and 9100:2016.

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EN 9100:2016 Requirements Training Course (2 days) Overview This course is designed to equip learners with an appreciation of how consistent and predictable results can be more effectively and efficiently delivered by the promotion/application of the process approach.

Who is the course for?

What will you learn?

Organisations that want to get more out of 9100:2016 and use the standard to improve business performance.

Obtain detailed knowledge of the key terms, definitions and requirements of 9100:2016 and how the standard can help your organisation to better meet customer needs.

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EN 9100:2016 Internal Auditor Training Course (2 days) Overview An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimise your auditing skills with the internationally recognised 9100:2016, and boost your internal audit capabilities. Gain confidence in planning and performing an effective audit; as well as reporting, and assessing corrective action where necessary.

Who is the course for?

What will you learn?

Learn how to audit the processes of a 9100:2016 Aerospace Quality Management System (AQMS). Based on ISO 19011 you will learn how to: • Initiate the audit • Prepare audit activities • Conduct audit activities using the aerospace approach • Prepare and distribute the audit report • Complete the audit • Audit follow-up

This course develops the necessary skills to assess and report on the conformance, and implementation of processes, based on 9100:2016. You’ll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities.

ONE OF OUR HAPPY CUSTOMERS “L-3 TRL Technology are on an excellence journey focussing on business and manufacturing excellence. The team at TPT has supported the process, conducting SC21 diagnostics to determine status of programme. This has assisted L-3 TRL by identifying key strengths and opportunities for improvement. The team at TPT has supported us in professional manner and the outputs from the diagnostics were used to benchmark L-3 TRL Technology against industry best practice and to identify opportunities for improvement.” Andrew Barnes, Vice President Operations, L-3 TRL Technology

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EN 9100:2016 Implementation Training Course (3 days) Overview Good businesses understand quality; great businesses implement it. An ineffective AQMS can cost you time, money and customers. That’s why it’s important to get it right from the start. Implementing a framework based on 9100:2016 helps your business consistently deliver and drive continual improvement in your products and services.

Who is the course for?

What will you learn?

For an organisation aiming to gain successful accredited certification to 9100:2016.

Gain the required skills to conduct a base-line review of your organisation’s current position and implement the key principles of 9100:2016. Using a step-by-step approach you’ll learn how to develop an implementation plan, create necessary documentation, monitor your AQMS and achieve continual improvement.

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SC21 Supply Chain Improvement Programme Overview SC21 (21st Century Supply Chains) is a supply chain improvement programme aimed at raising the performance and competitiveness of the aerospace and defence industry. Although it is a voluntary programme, SC21 is fast becoming the industry benchmark for excellence, with most Primes insisting that potential suppliers must be working within an improvement framework such as SC21. As an SC21 Strategic Partner and SC21 Training Partner, TPT can help – using our knowledge and experience, we will provide you with the direction and support required to guide you through to SC21 recognition. The process is as follows: • Pre-positioning Review • BusEx, ManEx, RelEx and CSIP overview for the SC21 team • Business Excellence Diagnostic • Manufacturing Excellence Diagnostic • Relationship Excellence Diagnostic • CSIP development • RMR (Relationship Management Review) with Key Customer(s)

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Automotive Courses • IATF 16949:2016 Senior Management Transition Briefing (2 - 3 Hours) • IATF 16949:2016 Transition (2 Days) • IATF 16949:2016 Internal Auditor (2 Days) • IATF 16949:2016 Requirements (2 Days) • IATF 16949:2016 Implementation (3 Days)

For full details on all our courses, please see the training brochure.

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IATF 16949:2016 Senior Management Briefing (2 – 3 Hours) Overview As a leader, your commitment and support is crucial to the success of your organisation’s Automotive Quality Management System (Automotive QMS). This executive session highlights the benefits of an effective Automotive QMS and introduces you to the key requirements of IATF 16949:2016.

Who is the course for?

What will you learn?

This course is for Top Management

You’ll gain a better understanding of both your organisation’s obligations and your personal responsibilities. Upon completion, you’ll be able to develop action plans for implementing key leadership activities.

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IATF 16949:2016 Transition (2 Days) Overview All automotive organizations with certification will have to comply with IATF 16949:2016. After 1st October 2017 no audits (initial, surveillance, recertification or transfer) shall be conducted to ISO/TS 16949:2009. This course will give you the information required to carry out an effective transition to the new requirements that should enable a smooth transition from ISO/TS 16949:2009 to IATF 16949:2016. This standard uses ISO 9001:2015 and the High Level Structure (HLS).

Who is the course for?

What will you learn?

All those involved in the transition process from ISO/ TS 16949:2009, to IATF 16949:2016.

Gain the knowledge required to successfully transition from ISO/TS 16949:2009 to IATF 16949:2016. Learn about the new ISO high level structure, Annex SL, the changes to ISO 9001, and the differences between ISO/TS 16949:2009 and IATF 16949:2016.

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IATF 16949:2016 Internal Auditor (2 Days) Overview An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimise your auditing skills with the internationally recognised IATF 16949:2016 and boost your internal audit capabilities. Gain confidence in planning and performing an effective audit; as well as reporting and assessing corrective action where necessary. This course develops the necessary skills to assess and report on the conformance, and the effective implementation of processes, based on IATF 16949:2016. You’ll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities.

Who is the course for?

What will you learn?

Anyone involved in the auditing, maintaining or supervising of an IATF 16949:2016 Automotive QMS.

• Automotive process approach to auditing • The importance of customer-specific requirements to the audit process • Guidelines of management system auditing according to ISO 19011:2011 • Application of auditing guidelines to IATF 16949:2016 • Initiating, preparing and conducting audit activities • Preparing and distributing the audit report • Completing the audit and follow-up

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IATF 16949:2016 Requirements (2 Days) Overview Obtain detailed knowledge of the key terms, definitions and requirements of IATF 16949:2016 and how the standard can help your organisation to better meet customer needs. This course is designed to equip learners with an appreciation of how consistent and predictable results can be more effectively and efficiently delivered by the promotion/application of the process approach.

Who is the course for?

What will you learn?

Organisations that want to get more out of IATF 16949:2016 and use the standard to improve business performance.

Obtain detailed knowledge of the key terms, definitions and requirements of IATF 16949:2016 and how the standard can help your organisation to better meet customer needs.

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IATF 16949:2016 Implementation (3 Days) Overview Good businesses understand quality; great businesses implement it. An ineffective Automotive QMS can cost you time, money and customers. That’s why it’s important to get it right from the start. Implementing a framework based on IATF 16949:2016 helps your business consistently deliver and drive continual improvement in your products and services.

Who is the course for?

What will you learn?

For an organisation aiming to gain successful accredited certification to IATF 16949:2016.

Gain the required skills to conduct a base-line review of your organisation’s current position and implement the key principles of 16949:2016. Using a step-by-step approach you’ll learn how to develop an implementation plan, create necessary documentation, monitor your AQMS and achieve continual improvement.

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Bespoke Training About our bespoke training

Our bespoke programmes are developed specifically for your business needs to ensure you receive training that really addresses your business requirements. An essential part in achieving this, is understanding your objective, your organisation, to determine your needs so that not only do you get value for money, but that the training really impacts on your business performance.

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“Our courses are interactive and are delivered by experienced practitioners with expertise in the subject, this ensures that the participants are relaxed, alert and motivated.” Tom Townsend, Managing Director TPT Consultancy and Training

Training Delivered by Experts We have a wealth of experience designing and delivering training programmes and the implementation of systems and processes that support our training programmes making them successful and sustainable.   The training programmes are developed using “accelerated learning techniques” which focuses on learning by doing in a workshop based environment rather than “death by PowerPoint”. Our courses are interactive and are delivered by experienced practitioners with expertise in the subject, this ensures that the participants are relaxed, alert and motivated and have a clear understanding of the course objectives driven by a subject expert.

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Lean Support Our bespoke training programme concentrates on the broad based principles of Lean that includes: • Eliminating waste in processes, and not about eliminating people. • Expanding capacity by reducing costs and shortening cycle times. • Understanding what is important to the customer. The training is delivered by Lean experts with many years of experience in implementing and supporting Lean projects to some of the world’s most successful businesses. The bespoke training programme is specifically designed around your business needs and helps identify value added and non-value added activity through a series of workshops to enable the individual or team to conduct Flow Process Analysis (FPA) and develop both current and future state Value Stream Maps to support an organisations lean programme. We use the five-step thought process for guiding the implementation of Lean: 1. Specify value from the standpoint of the end customer by product family. 2. Identify all the steps in the value stream for each product family, eliminating whenever possible those steps that do not create value. 3. Make the value-creating steps occur in tight sequence so the product will flow smoothly toward the customer. 4. As flow is introduced, let customers pull value from the next upstream activity. 5. As value is specified, value streams are identified, wasted steps are removed, and flow and pull are introduced, begin the process again and continue it until a state of perfection is reached in which perfect value is created with no waste.

ONE OF OUR HAPPY CUSTOMERS “TPT showed great flexibility in tailoring the training and coaching program to meet our needs precisely, taking into account where we were on our LEAN journey and what we wanted to achieve.   The depth of experience that Tom was able to leverage from was instrumental in helping our team understand the processes and procedures. The use of real life examples from past projects coupled with practical demonstrations in our workplace really helped the team to absorb the learning. I would not hesitate to recommend TPT to other companies, Sicame will certainly be using them on our next round of LEAN training.” Nick Smith, Operations Director, Sicame UK

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Some Of Our Testimonials “I have attended many courses over the years but the AATT course delivered by TPT was one of the best, the knowledge of the trainers and the approach to training was really refreshing.” John Burton, Client Manager, BSI Certification

“TPT have provided a first class service to HSS implementing a lean programme which has involved the whole team. Tom and the team at TPT have been an absolute pleasure to work with and HSS are continuing to work closely with them and would gladly recommend them to anyone. TPT’s blend of expertise and determination were first class throughout each process step and a big factor in helping HSS to effectively deploy lean principles within the company.” Eric Sagar, Operations Manager, Hawker Siddeley Switchgear

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“L-3 TRL Technology are on an excellence journey focussing on business and manufacturing excellence. The team at TPT has supported the process, conducting SC21 diagnostics to determine status of programme. This has assisted L-3 TRL by identifying key strengths and opportunities for improvement. The team at TPT has supported us in professional manner and the outputs from the diagnostics were used to benchmark L-3 TRL Technology against industry best practice and to identify opportunities for improvement.” Andrew Barnes, Vice President Operations, L-3 TRL Technology

“TPT has partnered with TTims-Rogerstone over many years and they have provided us with both consultancy and training. TPT has supported us with our accreditations and we have just completed the TPT ISO 9001:2015 Workshop programme. TPT will be supplying TTims-Rogerstone on our transition to AS 9100:2016/IATF 16949:2016.” Dave Whippey, Quality Manager, TT Electronics-IMS

“TPT has been working with BAE Systems Saudi Arabia in a partnership to grow auditors capabilities and to support ISO 9001:2015 programme. Lead Auditors and Transition training have been delivered by TPT in the past 18 months. In addition, a bespoke Internal Auditor training programme was developed with TPT based on BAE Systems Saudi Arabia needs and requirements. The programme is being delivered in-house and the feedback is encouraging to keep a long term partnership with TPT.” Saeed Alghamdi, Head of Compliance Assurance, BAE Systems Saudi Arabia

“Tom and his talented team at TPT have provided first class training and consultancy support to Sekisui Alveo AG and succeeded in delivering the added value we were looking for. The interactive, client based training is a key strength of TPT where learning truly is fun. The delivery of automotive “core tools and techniques” course has allowed us to develop and improve our management system which now is a driver of continuous improvement in our business. Challenges lie ahead in our transition to IATF16949 ….. we know who to count on should we need support.” Matthew Sims, Quality Manager, Sekisui Alveo Group

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“Having been on many courses over the years that almost promoted death by PowerPoint, having good interaction with the people attending our courses is paramount to successful learning” . Gary Miller, Trainer/Consultant TPT Consultancy and Training © TPT Consultancy & Training | training@tptconsultancy.com | 01685 352717

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Contact details If you have any questions, please get in touch. Web: www.tptconsultancy.com Email: training@tptconsultancy.com Telephone: 01685 352717 @TPTCONSULTancy TPTConsultancy

TPT Consultancy & Training Ltd RF07 Orbit Business Centre Rhydycar Business Park Merthyr Tydfil CF48 1DL

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TPT Consultancy and Training