April 2025 FYI Newsletter

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CorticaFYI Newsletter

April2025

FrontandCenter

WhattoDoIfYou’reInjuredatWork

At Cortica, your well-being and safety are a priority for us. In the event that you are injured at work, please observe the following steps: If you need emergency medical attention, dial 911 1. Report your injury to your direct supervisor 2. If you have a non-life-threatening or non-emergent injury, contact our Nurse Triage Line at 1-833-541-5612 to speak with a registered nurse

3. Complete the serious incident report (SIR), available on the Cortica SharePoint homepage under the Important Documents section

4. If you have any questions, please create an HR help desk ticket.

ReferandEarn:Cortica’sBonusProgramPays

At Cortica, it pays to know the right people! We offer bonuses of up to $500 for each successful teammate referral, paid 90 days after the referral’s hire at Cortica.

As outlined in this short video, there are two easy ways to refer: By submitting a referral in Greenhouse Recruiting or sending a link to the person being referred.

To get started, head to our internal job board and view our open positions.

Cortica’s bonus program is so outstanding that even our fine furry and feathered friends want in on the bonus action.
This artwork, featuring tiny little cash guns, was created by head of talent acquisition Steve Harrington and orchestrated by ChatGPT.

FrontandCenter

As part of our ongoing efforts to make shared resources more searchable, accessible, and readable for all teammates, we have transitioned our policies and procedures handbook from OneNote to the Cortica knowledge base in Confluence. Click here to view a brief demo of the platform.

You will continue to be able to access our handbook content on the left-hand side of the SharePoint homepage, under Important Documents

If an SOP needs to be replaced, please send an email to Gwendolyn White and Tiana Slack. For any SOP/policy update requests, please submit your request through the policy and procedures help desk.

ConnectingwiththeCommunityduringSpring

AutismRun/WalkEvents

On April 12, teammates on opposite coasts connected with their communities to raise awareness of Cortica’s services while supporting worthy causes.

Our Charlotte team (above left) attended The Step into Kindness Inaugural Autism Walk in Gastonia, North Carolina. The San Diego team (below left) attended the Race for Autism Superhero 5K Run and One Mile Family Walk in San Diego.

Thanks to our teams for supporting these events!

FrontandCenter

SpringCleaningWeek:April28-May2

We’re kicking off Spring Cleaning Week soon, using a daily theme to help focus our efforts at each center:

Monday, April 28: ABA rooms

Tuesday, April 29: DT rooms and OT gym

Wednesday, April 30 Team rooms, conference rooms, medical rooms, and kitchen

Thursday, May 1: All closets (toy, storage, supply)

Friday, May 2: Final discard day

Our color-coded sticky system will determine which items should stay in the center and which items should be discarded or donated:

Green: Use this for items that are in good, functional condition and are regularly used.

Thanks for helping us create clean and welcoming spaces for families, teammates, and guests!

Yellow: Use this for items that have missing pieces or batteries that need to be replaced, or items that have minor damage but are potentially fixable.

Red: Use this for items that are broken, damaged beyond repair, dangerous to use, expired (e.g., medical items, food, cleaning supplies), or no longer useful.

WellnessCommitteeUpdates

JoinOurStepintoSpringChallenge

On the Wellness Teams channel this month, our Wellness Committee has invited teammates to get moving and enjoy the outdoors during themed Step into Spring Challenge walks. Teammates including ABA supervisor Landi Shaanah (whose image is shown at right) are sharing photos of their adventures, and prizes are available for teammates whose posts receive the most engagement.

CominginMay:MindfulnessMondays

In honor of Mental Health Awareness Month in May, our Wellness Committee will host a Mindfulness Monday series. This webinar series has been designed to help shift teammates’ focus away from daily stressors and enhance emotional health, with sessions hosted by counseling teammates Jaleesa Castrellon, LMFT, LPCC, Victor Macias, LPC, and others. Look for Outlook invitations to the series in late April.

ExploreYear-RoundWellnessStrategies

Mindfulness enhances well-being, reduces stress, and improves focus. Wellness Committee co-lead Marielle Lenoir, LPC has created resources to support teammates on their mindfulness journeys, including:

Techniques to practice mindfulness in the workplace

Tips for integrating mindfulness into daily life

Strategies for using mindfulness to cultivate resilience

Actionable steps

Click here to watch Marielle’s presentation and learn more.

UnitedHealthcareWellness PerksforTeammates

If you ’ re enrolled in Cortica’s UnitedHealthcare medical plans, the UHC Rewards and One Pass programs can empower you to improve your health and wellness.

UHCRewards

UHC Rewards is a personal health and wellness program allowing teammates to earn up to $300 in rewards after completing health and wellness actions. These may include tracking 5,000+ steps, engaging in 15+ active minutes each day, tracking 14 nights of sleep, getting a biometric screening, and taking a health survey.

To learn more about UHC Rewards: Scan the code to the right to download the UnitedHealthcare app, sign in, select the menu tab, and choose UHC Rewards Visit myuhc.com, sign in, and select UHC Rewards

Teammates also have access to One Pass, a lower-cost, extensive nationwide fitness facility network that includes digital fitness options.

Eligible members may choose from four membership tiers based on their price, gym, and fitness studio preferences. Fitness facility options include large national gyms, independent fitness centers, and boutique studios, and members may use different facilities in the same month.

To learn more, visit www.onepassselect.com.

ABASuccessStory

Our client began ABA services with Cortica Plano in 2022, when he was seven years old. At the time, he primarily used single-word requests, frequently repeated words and phrases from TV shows, and communicated by flopping, yelling, eloping, showing aggression, and crying.

The team focused on building his communication and joint attention skills and teaching him how to share and engage in activities with others. They expanded his play interests and leisure skills in ways that matched his preferences and developmental needs.

Our client loved singing Christmas songs, so the team turned that into a social activity! By singing together and creating 3-D Christmas-themed puzzles, they turned a solo activity into a shared holiday celebration. The client also enjoyed drawing animals, so the team used that interest to teach him how to follow multi-step directions. They supported him with building animals using clay, providing step-by-step instructions.

When he repeated words or phrases he heard on TV shows, his care team encouraged imaginative play based on his favorite scenes and helped expand his expressive language and creativity. Through active modeling and offering alternatives, they empowered the client to accept changes and even find joy in a "Plan B" solution.

ABASuccessStory,Cont’d

To help teach him that his voice matters, the team began initiating single-word requests and gradually expanded his language with sentence starters, visual aids, and a whiteboard offering choices of phrases he could use. He has learned that he canrequest what he wantsand can refuse what he doesn't want.

His caregivers fully participated in training sessions and helped foster his independence in daily routines. At home, he now completes hygiene and self-care routines like brushing his teeth, washing his face, taking a shower, and demonstrating appropriate mealtime behavior, all independently or with minimal support.

Our client will turn 11 this summer. He participates in Cub Scouts, plays games with his peers, and loves to try and learn new activities. He uses phrases with four or more words to make requests, negotiates alternatives when his favorite things are unavailable, and engages in problemsolving. His weekends are now filled with joyful family outings and shared experiences.

The team continues to support his growth in language flexibility, adaptability, and social engagement. His journey is a beautiful example of what’s possible when expertise, compassion, and teamwork come together!

AvoidingDistractionsbehind theWheel

Whether you ’ re driving to your next Cortica appointment, running errands, or going on a fun outing with friends or family, distracted driving is a dangerous habit that can prevent you from arriving at your destination safely. A few simple steps can reduce the risks for yourself and those around you.

TheDangersofDistractedDriving

Distracted driving can occur when you take your mind off driving, take your hands off the wheel, or take your eyes off the road. Trying to find the perfect song on your playlist, programming your GPS, eating, looking at apps, reading text messages, engaging in personal grooming, reaching into the backseat for an item, allowing pets to ride in your lap, or simply zoning out are all activities that can slow your reaction time and cause collisions.

CreatingaDistraction-FreeDrive

To ensure a distraction-free drive:

Program your GPS, start your playlist or audiobook, and finish eating and drinking before you start driving

Enable your phone’s do not disturb feature, so you won’t be distracted by notifications

Never drive and use your phone at the same time, even if you ’ re using hands-free features

Avoid looking at your phone when you ’ re at red stop lights

Use your cell phone only when you are safely parked

Avoid staring at accident scenes when passing them

Slow down when driving through a construction work zone

We at Cortica want to make sure that you arrive at your destination safely. Remember: When you ’ re behind the wheel, your only job is to drive!

FYI Newsletter

April 2025

SuperstarsoftheMonth

Natalie Alford, behavior technician, Dedham

Maxwell Augustson, behavior technician, Westlake Village

Kailey Baier, front office administrator, Naperville

Stephen Beck, occupational therapist, Marin

Kelcie Berge, speech-language pathologist III, Glendale

Dylan Boggs, behavior technician, Scottsdale

Annie Boon, substitute behavior technician, Laguna Niguel

Karla Cabrera, behavior technician, Torrance

Sydney Cooperman, behavior technician, Burlington

Brian Cunnington, behavior technician, Carlsbad

Ariana Deanda, medical assistant, Scottsdale

Danielle Decastro, ABA supervisor, Torrance

Lee Hamilton, behavior technician, Irvine

Rebecca Holley, speechlanguage pathologist, San Diego

Keri Isara, occupational therapist, Torrance

Katrina Jarvis, behavior technician, Shrewsbury

Jessica Jean-Baptiste, behavior technician, Trumbull

Harper Jeong, clinical excellence supervisor, Plano

Peyton Longo, behavior technician, Warren

Alexia Lopez, behavior technician, The Woodlands

Yvette Martinez, behavior technician, Irvine

Berenice Mendez Reyes, behavior technician, Glendale

Kayli Moniz, clinical excellence supervisor, Westlake Village

RecentPromotions

Juliet Biton, ABA supervisor

Ashley Hebert, clinical excellence supervisor

Erika Perkins, clinical excellence supervisor

Lisa Pogge, head of expansion

Megan Tarvydas, clinical excellence supervisor

Jennifer Montes, behavior technician, Westchester

Alyssa Newsome, behavior technician, Marin

Osvaldo Ochoa, behavior technician, Naperville

Kerry Peters, occupational therapist, Westchester

Kara Posey, behavior technician, San Diego

Rachel Reilly, BCBA, Burlington

Jason Robles, behavior technician, Carlsbad

Felicia Rodriguez, site care coordinator, The Woodlands

Deborah Rosenzweig, speechlanguage pathologist, Cary

Katherine Saslawsky, music therapist III, Laguna Niguel

Abigail Vigliotte, behavior technician, Shrewsbury

Cheryl Williams, front office administrator, Plano

Savannah Ziba, senior behavior technician, West Springfield

Cadence Toth, ABA supervisor

Melanie Weaver, clinical excellence supervisor

WhatCorticaFamiliesAreSaying

Cary

“Cortica has been a breath of fresh air after years of mediocre medical care. The doctor listens to the parent and the patient to gather as much information as possible and comes up with a plan WITH the parent/patient.”

Warren

“The staff responded quickly and kindly, we saw a nurse practitioner quickly and now all of my son ' s evaluations and follow up appointments are set up! We've been looking to get our son the proper diagnosis. Cortica has made that possible!”

Marin

“I’m so grateful for learning about Cortica and their kindness, empathy and support already! Thank you for existing and seeing the other side of neurotypical…such a needed and welcomed resource!”

Carlsbad

“Your doctors are amazing. They are very invested in my child. They take the time to listen and invite me to make the best decision we both can make for my son. ”

The Woodlands

“My daughter has never wanted to go to the doctor previously and they make her feel so welcome and literally celebrate her walking in for her appointments. We feel heard as a family and having such a welcoming environment helps.”

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