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Case Study

RNIB Accessible intranet The website and intranet we developed for the RNIB broke new ground for SharePoint accessibility.

The Challenge

What did RNIB have to say?

The Royal National Institute of Blind People (RNIB) is the UK’s leading charity offering information, support and advice to over two million people with sight loss. Among its many services, RNIB offers accessibility consultancy and training, and has pioneered accreditation for websites that are accessible to blind and partially sighted users.


As part of RNIB’s work to make society more inclusive and remove barriers to

very text heavy and the search

information for people with disabilities, they wanted to provide improved services for customers and staff via their website and intranet. To achieve this, they worked on three distinct streams of work: a corporate intranet, a new public website and an e-commerce platform.




functionality was not advanced making it difficult to navigate. Because of the text bias, there was far too much content on

The Solution

each page.

After reviewing three of Microsoft’s top recommended SharePoint Services Providers, RNIB chose to work with Content and Code to develop and launch the three streams of work, the

We needed a solution that would

corporate intranet being the first phase. The infrastructure and operational accessibility improvements resulting from the new intranet

allow users to find information

would impact over 2,500 RNIB users throughout the UK.

easily and rapidly whether they

Content and Code worked with RNIB to redevelop and redesign their intranet using Microsoft

were blind, partially sighted or

SharePoint. The new intranet is called iSite and features a more powerful search engine that


is able to find information no matter what document library or database it is stored in.

Xanthe Childs Web Strategy Programme Manager RNIB

RNIB wanted iSite to become the prime source of knowledge and information within organisation and a key channel for communication.

The Results iSite users can enjoy most of the benefits offered by Microsoft Office SharePoint Server regardless of their disability. This accessible platform provides RNIB with a central hub for communication and knowledge sharing, enabling all staff, sighted and non-sighted, to support themselves in their daily work. RNIB can now be more productive by making use of different SharePoint features that have all been made accessible, including shared documents, lists, forums and Meta data.

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Content and Code Ltd






Information Worker Solutions Enterprise Content Management

Trans-World House, 100 City Road, London, EC1Y 2BP


Information Worker Solutions Portals and Collaboration

T: +44 207 101 0930


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