Business Events Africa Vol 35 No 03

Vol 35 No 3

2015

www.businesseventsafrica.com

Business Events Africa

Voice Of The Business Events Industry In Africa

Formerly the Southern Africa Conference, Exhibition & Events Guide and incorporating incentiveworld.com

3D Group changing the exhibition industry one click at a time

On-line exhibitor & services management system EaziXpo unpacked www.3ddesign.co.za

Contents

The Authority on meetings, exhibitions, special events and incentives management

about the cover 8 3D Shell, the recipient of

“best supply company”

as voted by EXSA, is

revolutionising the

exhibition industry for

organisers, exhibitions

and suppliers.

Regular Features

6

4

Comment

20 Executive Chef

6

News

24 Future Focus 40 The Last Word

17 Personality Profile

Special Features

8

12

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meetings africa reportback According to Tourism Minister Derek Hanekom business events and major conventions have become important components of the economy and the country’s plans to achieve the ambitions outlined in the National Development Plan.

18

making seychelles premium mice destination Seychelles is renowned as an idyllic leisure and incentive travel destination but until now has not been widely considered for meetings, conferences and events, a perception its newest hotel aims to change.

21 focus on bush conferencing

In this feature on bush conferencing, we find out what Tau

Game Lodge, Kololo Game Reserve and Aquila Private Game

Reserve can offer the conference delegate. www.businesseventsafrica.com

Business Events Africa

Voice Of The Business Events Industry In Africa

Official Journal of the Southern African Association for the Conference Industry

Business Events Africa

Head Office physical address: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610.

Head Office postal address: P.O. Box 414, Kloof 3640, South Africa.

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence

Editor: Irene Costa e-mail: gomesi@iafrica.com

Formerly the Southern Africa Conference, Exhibition & Events Guide and incorporating incentiveworld.com

is published by the proprietors, Contact Publications (Pty) Ltd. (Reg No. 81/11920/07)

Official journal of the Exhibition & Event Association of Southern Africa

Publisher: Godfrey King e-mail: gk@contactpub.co.za

Circulation: Jackie Goosen e-mail: jackie@contactpub.co.za Production Leader: Colleen McCann e-mail: colleen@contactpub.co.za Design & Layout: Beth Marchand e-mail: beth@contactpub.co.za

Tel: +27 31 764-6977 Fax: +27 31 764-6974 e-mail: contact@contactpub.co.za https://twitter.com/bizeventsafrica

Vol 35 no 3 2015 Special Features 25 Spotlight on greening

Scan Display tells readers how they are saving the environment.

26 HOTEL OF THE MONTH

In the heart of the picturesque Victoria & Alfred

Waterfront is One&Only Cape Town, where meetings

meet luxury.

SAACI RESOURCE GUIDE

Included in this issue is the annual Resource Guide to

professional resources in the Southern African meetings

industry, which can be found between pages 16 & 17.

18

Venue News 28 • New conference centre at Victoria Falls.

• Premier Group acquires Sani Pass Hotel 29 Significant make-over for NH The Lord Charles.

22

Market News 30 All aspects of business set to flourish at IMEX. 32 SAACI News

37 Calendar

34 EXSA News

38 Directory + aSSOCIATIONS OF INTEREST

35 SITE News

28

36 Index of advertisers Publication details: Business Events Africa is published monthly.

There is a Yearbook in June with magazines from January to May and July to December.

Advertising enquiries:

Printed by: Paarl Media KZN, 52 Mahogany Road, Westmead, Pinetown, 3610. www.paarlmedia.co.za Annual subscription rate: R525 which includes postage, packaging and VAT. Rates for addresses outside South Africa can be obtained on application to the Subscription Department, Contact Publications.

publishers of Business Events Africa, is a member of:

Jean Ramsay (Western Cape) Cell: +27 (0)79 508-0428 e-mail: j.ramsay@telkomsa.net

Bernadette Fenton (Gauteng) Cell: +27 (0)82 443-8931 e-mail: bernadette@contactpub.co.za

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4

Editor’s Comment

What is your

M

eetings Africa remains one of my favourite shows, probably because this is my sector. I feel very much at home in this environment

legacy?

and have gotten to know quite a few people over the years.

As someone said to me during the show, it’s like one big family reunion.

On my travels around the show, there was lots of excitement. At first, lots of chatter, hugs, and then followed by business talk.

Meetings Africa offers great networking opportunities. Best of all, it has a fair representation of our local and African business events sector.

It was great to see some new African destinations and product. This shows growth and maturity for the South African market.

The realisation of the importance of the rest of the African continent is a big step forward. This was the sentiments of a lot of the exhibitors and visitors to the show.

There is no doubt about it. The African continent is growing on the global business events stage – international buyers are interested.

South Africa is also interested in working with other African destinations. The formation of the African Association for Associations is a good start.

As I wandered around the show, every now and again, I reminisced on people who were no longer there. These are people that had inspired me in one way or another over my career.

This got me thinking. What legacy am

I leaving behind? Maybe it is something I’m starting to think about as I head closer to 40.

However, besides your age, I think it is something we should all consider in our everyday lives.

How do we deal with our clients be it venues, suppliers, organisers, corporates, whoever? Are you treating people the way you want to be treated?

Common courtesy goes a long way.

We are human and there is bound to be mistakes made along the way, but how we deal with these bumps determine who we are.

I think in any industry this is vital. In ours where hospitality plays a vital part, it is even more so.

Passion for our sector needs to be a driving force. From interviewing many people over the years, this is the one thing that hasn’t changed in our sector.

Having that passion changes the equation. It is no longer work when you love what you do!

Irene

Email: gomesi@iafrica.com

6

News

Durban ICC posts solid figures and clean audit

T

he Durban International Convention Centre (Durban ICC) has double reason for celebration. Not only has the city’s jewel in the crown again achieved profitable financial results for the past year, it has also received a clean audit.

Despite a challenging economic climate and highly competitive marketplace, the award-winning convention centre posted an impressive set of financial results for the fourth consecutive year, generating an above-target revenue figure of R152-million and achieving a profit before tax of R29-million.

Equally notable is that the Durban ICC has been given a clean, unqualified audit by the Auditor-General, thus bolstering public confidence in the sound financial management of Africa’s worldrenowned convention venue.

Nicolette Elia-Beissel, acting chief executive officer of Durban ICC, said: “By improving business processes continuously so as to ensure growth and sustainability, the company achieved a pre-tax profit of R29-million for the 2013/2014 fiscal.”

“The crowning glory is the attainment of a clean audit which is in line with our ultimate goal to maintain clean administration characterised by good governance, financial compliance and strong internal controls. We will continue to maintain and enhance all procedures to ensure this is sustained for future years,” Ms EliaBeissel added.

“Diligent management at all levels of the company ensured the company maintained its strong gross profit percentage of 76 per cent from the previous financial year. In addition, thorough cost-cutting kept our expenditure to five per cent below budget, resulting in a R24-million net profit after tax,” said Melanie Rambally, Durban ICC financial director.

Durban ICC chairperson Mato Madlala said despite a sluggish economy and stiff global and regional competition for MICE tourism (meetings, incentives, conventions and exhibitions), the company’s financial performance once again exceeded all expectations.

The Durban ICC receiving their clean audit certification from the AuditorGeneral. From left: Fred Hattingh, senior human resources manager; Johannes Basi, acting operations director; Melanie Rambally CA (SA), financial director; Mala Dorasamy, sales, marketing and events director; Nicolette Elia-Beissel, acting chief executive officer; Merusha Vather CA (SA), senior manager, KwaZulu-Natal Auditor-General of South Africa; Jeremy Hurter, facilities director; and John Moatshe, executive chef.

“It is heartening that the company has traded profitably for the past four years in a row, and continues to generate positive cash flows.

“Even more encouraging is the achievement of a clean audit which indicates that our drive to promote good corporate governance, coupled with the implementation of stringent policies, is paying dividends.

“The clean audit also confirms that Durban ICC’s financial statements were deemed credible and complied with all statutory requirements. In short, everything was accounted for and all monies were properly spent and managed, despite various challenges that were faced.”

Durban’s municipal manager Sibusiso Sithole said he was thrilled that the era when the Durban ICC was a financial burden on the city was now convincingly a part of history. “The Durban ICC has made a healthy profit in the past financial year. It is totally self-funding and is no longer reliant on the city’s coffers for bail-outs.”

“This, coupled with a clean, unqualified audit which certifies no deficiencies in internal financial control, can only augur well to boost the pride that Durban residents must have for an iconic facility that regularly becomes a global stage in our city,” Mr Sithole said.

During the past year, the Durban ICC was ranked among the world’s top 15 convention centres by the International Association of Congress Centres (AIPC) and was voted “Africa’s Leading Meetings and Conference Centre” for the 13th time in 14 years at the World Travel Awards. At the same awards ceremony, the City of Durban was also awarded “Africa’s Leading Meetings and Conference Destination”.

The Durban ICC was also honoured with several other international accolades, including “Africa’s Best Meetings and Conference Centre” at the Business Destinations Travel Awards, and the International Star for Leadership in Quality Award.

Mala Dorasamy, Durban ICC marketing, sales and events director, said: “I am immensely proud of our team for these accomplishments.

These accolades re-affirm the importance of Durban as a global business tourism destination and the status of the Durban ICC as one of the top convention centres in the world. We are delighted to have achieved widespread recognition for excellence without compromising on our commitment to international standards and customer service.”

She said during the past financial year, Durban ICC contributed R3,12-billion to the national Gross Domestic Product (GDP), with the bulk of this benefiting the KwaZulu-Natal economy directly, by adding R2,86-billion to the province’s Gross Geographic Product (GGP).

“Looking to the future, the Durban ICC will continue to target highprofile events that deliver economic and social benefits to the people of Durban, KwaZulu-Natal and South Africa,” Ms Dorasamy said.

“This remarkable macro-economic contribution translated into further social benefits by creating and sustaining 7 773 jobs over the past year and generating R1,58-billion in indirect household income as a result of the convention centre’s activities.”

Durban ICC has also contributed to skills development by offering student and graduate programmes aimed at addressing the current skills shortage in the tourism industry.

The World Routes Development Forum, which is expected to draw 3 000 delegates, will take place at Durban ICC in September 2015.

The International AIDS conference, with more than 18 000, will also come to Durban in 2016. n

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Cover Story

3D revolutionises the exhibition industry for organiser, exhibitor, supplier 3D Shell, the recipient of “Best supply company” as voted

by EXSA and one of the busiest suppliers of exhibition infrastructure in Africa, is revolutionising the exhibition industry for organisers, exhibitors and suppliers with the launch of its innovative EaziXpo exhibitor and on line services management system.

D

eveloped locally by a team of information systems experts briefed by 3D’s sales and marketing director, Conrad Kullmann, EaziXpo bridges the communication divide between exhibition organiser, exhibitor and the supplier to provide a seamless exhibition experience for all three.

Based on workflow principles and

Cover Story

“From my experience, the brand new EasiXpo system that 3D has designed and is providing to exhibition organisers is an exciting, long-awaited excellent service. The industry has needed an efficient system like this to streamline orders for a long time. I can also see that there are future possibilities to extend this ordering on line system and it has even more potential. Thank you to 3D for being market leaders and making our exhibitors’ lives a little easier.”

Lynn Chamier Professional Exhibition Solutions, one of the first organisers to use EaziXpo

housed in the cloud, it does away with the need for the endless paper trial and complicated spreadsheets of data, historically proven to be unreliable because of human error, to provide an elegant solution for managing all aspects of the exhibition, including money collection for extra services.

“Simply put, EaziXpo is easy-tounderstand, flexible online exhibition management and services ordering system customised for each new exhibition to address its unique requirements,” said Kullmann.

“It was developed to solve all the inefficiencies and irritations that the industry has accepted in the past.

Including those error-laden spreadsheets and files organisers use to keep tabs on what each exhibitor has signed up for and stipulated and changed.

detailed briefing between 3D and the exhibition organiser to establish the ‘ground rules’ – what stand sizes will be on offer, what additional services, how will signage be handled, which are the required mandatory forms, what general information would the organiser require, and so on.

Thereafter, 3D’s experienced services personnel load the entire exhibitor

manual onto the site, add all services with pricing, and add the show banners to the site. These show banners also populate all the online mandatory forms so there’s no need for the exhibitor to print these out, fill them in, scan them and then e-mail them back.

Once the exhibition has been loaded, so to say, the organiser receives a unique user name and password to check that all the details and the setup of the site is correct. On his or her dashboard are just four tabs – ‘exhibitor list’, ‘add exhibitor’, ‘loaded documents’ and ‘load a document’.

On selling a stand, the organiser clicks the ‘add exhibitor’ button and fills out all the exhibitor’s details. This adds the exhibitor’s details to the ‘exhibitor list’.

The organiser uses this zone to see a list of all exhibitors as well as their passwords, stand details (space only or shell, for example), stand number and how many times they have entered the site. This last bit of information allows 3D’s services department to see which exhibitors haven’t completed all their

“Including endless telephone calls to request exhibitors to complete and return their mandatory forms. Including money collection with respect to additional services.

“And including – my personal favourite – getting the infrastructure supplier the spec and build sheets at the last possible minutes before build-up commences.”

Customising EaziXpo is done after a

Continued overleaf

9

10

Cover Story

“Innovation is the key to differentiating your service. With the EaziXpo management system, 3D has notched up another first in the exhibition industry. Now, it is not only able to differentiate services from those of competitors, but can add real value to the organisers, exhibitors and suppliers. The system makes organiser, exhibitor and supplier communication seamless and easy, and being online supports a greener environment.

Working on the development of EaziXpo has been an extremely rewarding experience.”

Dylan Solomon Director, 3D Shell

forms, and call them to expedite this.

In addition, EaziXpo emails the exhibitor a unique user name and password for access to the site, On receipt of the welcome message and user name and password, the exhibitor can enter the site and access his or her dashboard, which has only three buttons – ‘show information’, ‘mandatory forms’ and ‘services’. The exhibitor must complete the mandatory forms and order additional services online using the system.

If the exhibitor tries to order services before he or she has filled out the mandatory forms, he or she will be ‘bounced back’ to mandatory forms to do so.

The ‘services’ button information is categorised into the various service offerings – audio visual, electrical, plants, furniture, safety sail, plumbing, security, shell scheme add ons, and so on. Ordering these is as simple as shopping online – they are simply added to the exhibitor’s basket before he or she proceeds to check-out.

Payment is by company credit card

or the system can generate a pro forma invoice which the exhibitor can forward to the accounts department for processing.

Of course, as supplier, 3D benefits too because the site houses – at any one time – a complete and up-to-date database of exactly what is required and for which exhibitor. This facilitates its planning and scheduling.

“For the organiser, EaziXpo is a gamechanger: there’s no paper work, no filing, no dragging files to site, no arguing with exhibitors and suppliers over infrastructure and extra services. All he or she needs is an iPad or computer and an internet connection.

“For the exhibitor, because it is workflow based, it’s an organisational tool; a way of ensuring all the bases are covered so there’s no unpleasant surprises a few days before the exhibition opens,” said Kullmann.

“Best of all, it’s free – no-one pays, not organiser, not exhibitor.”

There’s one catch, though, and this is that the system is proprietary to 3D. It was developed to give its shell business

– 3D Shell – a unique selling point in a market that is increasingly been driven by price.

“The shell scheme industry is fast becoming a commodity business, with prices being driven down until the supplier is operating so close to the bone. That’s not a sustainable business, and 3D doesn’t do business that way. We prefer to add value.

“EaziXpo is our way of adding value for the organiser and the exhibitor.

The money saved, the time saved, the improved efficiencies, the enhanced professionalism – they’re all big pluses.

All the organiser needs to do is appoint 3D Shell as its exclusive supplier, and EaziXpo is theirs for that show,” Kullmann concluded.

3D Shell is currently the exclusive shell scheme supplier to HobbyX, MamaMagic, HuntEx, Manufacturing Indaba, Africa Energy Indaba, Infrastructure Africa, A-OshExpo, Hostex, World Travel Market Africa, The Solar Show, Africa Rail, Cards & Payments Africa, Power & Electricity World Africa, and BreakBulk Africa. n

CONTACT DETAILS JOHANNESBURG 4 Neutron Street, Linbro Business Park, Linbro Park, Johannesburg 3d@3ddesign.co.za TEL: 011 608 1588 | FAX: 011 608 0591 CAPE TOWN 9 Westlake Drive, Westlake, Cape Town, 7945 andrew@3dcape.co.za TEL: 021 702 1089 | FAX: 021 702 1537 www.3ddesign.co.za

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Meetings Africa Reportback

Minister of Tourism, Derek Hanekom, officially opens Meetings Africa 2015 with the ring of a bell.

Meetings Africa 2015 to yield R1-billion in two years

A

ccording to Tourism Minister Derek Hanekom: “Business events and major conventions have become important components of the economy and our plans to achieve the ambitions outlined in the National Development Plan.

“As it stands, we have already secured 177 major international association meetings for the next five years – thereby attracting a quarter of a million delegates with an estimated economic impact of R3,5-billion.”

Officially opening Meetings Africa, Mr Hanekom said: “It is estimated that the business generated by the 184 qualified buyers at Meetings Africa 2015, could bring 54 000 convention delegates worth nearly R1-billion in revenue to our shores in the next two years.”

He added that 66 per cent of our qualified buyers at this year’s show are new to the market, which testifies to the major pull of what is on offer. He also said that the three top source markets for qualified buyers at Meetings Africa this year were India, the US and Canada, and China.

Meetings Africa celebrated its 10th anniversary this year. “In these 10 years, the African business events industry has emerged from obscurity to become one of the most exciting sub-sectors on our continent’s tourism landscape,” Mr Hanekom said.

According to research conducted by our

National Convention Bureau, 40 per cent of all convention delegates attending meetings in South Africa return in the next five years as tourists, boosting tourism growth and job creation years into the future.

Long-term exhibitors congratulated Meetings Africa on a successful first decade.

Since it was first held at the Sandton Convention Centre in 2005, Meetings Africa has grown from a small show into the continent’s premier and best represented business events exhibition.

James Seymour, chief executive officer of the Durban KwaZulu-Natal Convention Bureau, said: “Meetings Africa is the most important platform for South African convention bureau to meet with local, regional and international business event planners and decision makers.”

For Robyn D’Allesandro, national marketing manager for the Gearhouse Group of Companies, a leading supplier to the live event industry, Meetings Africa has proved an invaluable platform for building relationships.

“Our participation at Meetings Africa continues to be one of the most effective ways for us to directly access key business tourism role players by providing a platform to connect with end clients, intermediaries and fellow exhibitors alike, on both a business and social level,“ Ms D’Allesandro

said.

Neil Fraser, sales director at hotel group, Tsogo Sun, echoes these sentiments: “Many mutually beneficial and lasting relationships have been developed over the past 10 years.”

“The CSIR ICC is certainly committed to exhibiting at Meetings Africa in the future as the quality of the hosted buyers and international media visiting the show is improving each year.

“We see Meetings Africa developing into a very large-scale, well respected event on the international exhibitions calendar,” said Bronwen Cadle De Ponte, general manager of the CSIR International Convention Centre.

Meetings Africa has been instrumental in driving South Africa’s global competitiveness as a business events destination.

“Positive indicators, such as the fact that South Africa is moving up on the ICCA ranking, certainly owe some credit to Meetings Africa as this platform provides a much higher level of business-to-business interaction than the meetings industry enjoyed previously when South Africa did not have its own business events exhibition,” Ms Cadle De Ponte said.

Last year, South Africa was ranked 34th in the global International Congress & Convention Association’s global rankings. n

Seen @ Meetings Africa 2015 ...

Meetings Africa Reportback

Sunette Kriel, Wayne Siepman and Shama Rawjee, Arabella Hotel & Spa.

Sue Gannon, EXSA; and Kim Roberts, The Forum Company.

Natalie Kensely, The Conference Company; and Brandon Clifford, SA National Convention Bureau.

Teena Douglas, André Turnbull and Cheryl Schmidt, Lagoon Beach Hotel.

Debbie de Villiers, Terra Nova; and Inge Scalabrino, Embassy Meetings & Incentives.

Amanda Kotze-Nhlapo, SA National Convention Bureau; and Godfrey King, Contact Publications.

Merryl Fairfoot, SA National Convention Bureau; Keith Burton, African Agenda; and James Seymour, Durban KZN Convention Bureau.

Thandekile Nhleko, The Greyville Exhibition & Events Company; Adriaan Liebetrau, SAACI; and Dorcas Dlamini, Marriott Protea Hotels.

Winny Leshomo and Moledi Mantambo, North West Parks & Tourism Board.

Future industry leaders

welcomed at Meetings Africa MORE than 50 students from nine universities across South Africa attended a special education event during Meetings Africa, which took place from 23-25 February 2015 at Sandton Convention Centre, Johannesburg.

Meetings Africa showcased the continent’s diverse offering of services and products, showing why it is a sought-after destination.

The IMEX-MPI-MCI Future Leaders Forum (FLF) took place on 23 February and is part of a year-round programme jointly run by leading trade show organisers, the IMEX Group, Meeting Professionals International, and integrated association and event management company, MCI. Forums typically take place as part of a larger conference or trade show in 13 or more locations around the globe every year.

These aspiring business events’ professionals are set to enjoy a packed one-day programme with experts delivering valuable insights into different sectors of the industry and tips on what employers are looking for, plus a range of

educational, interactive sessions.

The IMEX-MPI-MCI Future Leaders Forum (FLF) will also host the semi-final of the International University Challenge during Meetings Africa. Students will have a challenge to complete throughout the day around an event proposal. They will be set the task of working together in groups to brainstorm, create and present the perfect pitch. The winner of this popular event will be sponsored to attend the final at IMEX in Frankfurt taking place from 19-21 May 2015.

Milandrie Marais, who delivered the winning presentation at Meetings Africa last year, explained: “The idea I developed for my presentation at Meetings Africa was called Marriott’s New Apprentice, applying the concept of The Apprentice TV series to the hospitality industry. I explained how participants could complete challenges through which their skills and creativity were tested and developed.”

Kefiloe Masemola, winner of the International University Challenge semi-finals at Meetings Africa 2013,

commented on her experience: “Participating at the International University Challenge was invaluable, enabling me to meet students and experts from all over the world. I’m still in contact with many of these people and have made some firm friends.

“Being part of the Future Leaders Forum played a big part in consolidating and supporting my career plans. I’m currently an intern at Walt Disney World in the US as a cultural representative representing South Africa – a wonderful experience.”

The Meetings Africa 2015 IMEX-MPIMCI Future Leaders Forum was the third such event to take place in 2015, and will be followed by a series of other forums around the world throughout the year.

Other FLF locations for 2015 include Brazil, Poland, China and the US, including IMEX in Frankfurt, Germany and IMEX America in Las Vegas.

Around 6 500 students have now taken part in a Future Leaders Forum since the programme launched in 2003. n

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Meetings Africa Reportback

Seen @ Meetings Africa 2015 ...

Farzanah Caster and Agnes Ntombela, SAACI.

Yoshni Singh, Sandton Convention Centre, Kagiso Mosue, Tourism Business Council of South Africa; and Neil Nagooroo, Sandton Convention Centre.

Brian Prowling and Adele Von Well, GL Events Oasys.

Martin van Niekerk, Junxion Communications; Irene Costa, Business Events Africa; Godfrey King, Contact Publications; Nina Freysen-Pretorius, The Conference Company; and Ben Rootman, Junxion Communications.

Stacey Hopkins and Rob Kucera, The Westin Cape Town.

Nicolette Elia-Beisel, Marlene Govender and Scott Langley, all from Durban ICC.

Esté McGalty and Chantal Nieuwenhuizen, Lloyd Orr representing Swaziland Tourism Authority.

Gary Grimmer, Gaining Edge; Corne Koch, Cape Town and Western Cape Convention Bureau; and Bruce Redor, Gaining Edge.

Gary Koetser and Glyn Taylor, Century City Conference Centre and Hotel.

Esmaré Steinhöfel, Cape Town International Convention Centre.

Sugen Pillay and Penny Snodgrass, Thebe Reed Exhibitions.

Julie-May Ellingson, CTICC; Dawn Holmwood, Business Events Africa; Megan Arendse, CTICC; Karin White, Sun International; Brandon Clifford, SA National Convention Bureau; and Vino Pillay, Sandton Convention Centre.

Tosca du Preez, Crystal van Helsdingen and Tony Rubin; all from The SAB World of Beer; Karen Nicholls, Southern Spoor; Lindsay Marshall and Adel Louw, Maropeng.

Samuel Nassimov and Wayne Neath, Premier Hotels & Resorts.

Amanda Margison, Scan on Show; and Reg Ferreira, Sable Hospitality.

Meetings Africa Reportback

Seen @ Meetings Africa 2015 ...

Sizwe Miya and Bronwen Shaw, Crowne Plaza Johannesburg – The Rosebank.

Kevin Clarence, Silverbirch@ Birchwood.

Michelle Wilken, Randburg Towers; and Nadia van Rooyen, Choice Getaways.

Oriel Nokwali, South African National Parks.

Rebecca Robinson, Valley Lodge.

Pearl Mohapi, Kopanong; and Charles Drewe, Indaba Hotel.

Natalie Vergie, AV Stage.

Theone Williams, Townhouse Hotel.

Manuela Pallamar and Julie Walker, Cathedral Peak Hotel.

Srinivas Venkatkumar, Arcadia Hotel; and Jean Ramsay, Business Events Africa.

Lyrene Zimmerman and Keith Burton, African Agenda; and Kim Gibbens, Aqua Mice.

Anne-Marie Otto and Yohanna Longo, Arcadia Hotel.

Lindi Kibe and Brendan Vogt, Guvon Hotels & Spas.

Cindy Pereira Buser and Jodi Jansen, Mirchee Destination Management.

Penny Tshabalala, Tersia Tegmann and Bradley Glenn, The Inside Edge.

Paul D’Arcy, Confidence Tawo, Mike Lord and Ben Asoro, Calabar International Convention Centre.

Brian Prowling, GL Oasys; Glenn van Eck, Magnetic Storm; and Dirk Elzinga, Convention Industry Consultants.

15

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Meetings Africa Reportback

Seen @ Meetings Africa 2015 ...

Melanie Pretorius; Refilwe Nchebisang and Emily Naidoo, CSIR ICC.

Nonnie Kubeka and Vuyo Sowazi, Gauteng Convention Bureau and Events.

Marina Toerien and Zandile Mokwena, Mongena Game Lodge.

Alexander Novellie, Champagne Sports Resort; and Craig Edwards, Stillpoint Country Manor.

Louise Rohner and Charl Nel, DoubleTree by Hilton Cape Town Upper Eastside.

DonĂŠ Louw and Sadie Isaacs, Nelson Mandela Bay Tourism.

David Edwards, Janine Meyer and Mike Wenworth, all from Africa Event Xcellence.

Yoshni Singh, Sandton Convention Centre; Graeme Marshall and Helen Surgeson, from INHOUSE Venue Technical Management; and Michelle Perumaul, Gooderson Leisure.

The NH The Lord Charles team, from left: Jean Roux, Olinda Ben-Mazwi, Jaco Du Plooy and Kyle Helm.

Chris Prieto, ICCA; and Glenn van Eck, Magnetic Storm.

Daryl Keywood, Walthers Destination Business Solutions Africa.

Rick and Colette Taylor, from The Business Tourism Company representing Rwanda Convention Bureau.

Michelle de Sousa, On Show Solutions.

The Lumi team, from left: Danie Greyling, Nomonde Mashabela, Karmen Vladar and Joe Hattingh.

David Germain, The Seychelles Islands.

Liezl de Wit, Fancourt.

Jim McIntosh, Event Dynamics; and Monique Bester, Tourvest Destination Management.

Esmaré Steinhöfel

Personality profile

makes the most out of life’s opportunities Esmaré Steinhöfel, 45, has worked in the tourism and conference sector for more than 20 years. “It has been an incredible journey to see how the industry has flourished and the remarkable exposure that Cape Town and South Africa has gotten internationally.”

M

s Steinhöfel is the SAACI community pillar champion and venue chairperson and business development manager: international at the Cape Town International Convention Centre.

“I love working with people and always say people give me my energy, which has helped me to achieve some special accomplishments along the way. In 2008 I received the Starwood Europe Africa Middle East Masters Incentive award for reaching and exceeding sales targets. I also received the title of Manager of the Year in 2012 at the Cape Town International Convention Centre (CTICC),” she said.

How do you see the industry at present and where do you see it heading in the future?

This thriving industry is always evolving, one needs to adapt to market conditions in order to stay competitive. However, success can be fleeting if you don’t research emerging trends and what competitors are offering.

Where did you grow up?

I was born and grew up in the beautiful landscape of the Karoo capital – Beaufort West, where my mother, father and sister still reside.

Where did you start your career?

I did my internship at Springbok Atlas and landed my first job after my studies at Cape Town Tourism.

How long have you been in the business events sector?

Having worked for 15 years in the business events sector, I found a niche promoting Cape Town for conferences and incentives. I was part of the team that started the Cape Town Convention Bureau.

After that I went to work for ArabellaStarwood/The Westin Cape Town and in 2009 I joined the CTICC to spearhead their international business development department.

What do you enjoy most about your position?

I thoroughly enjoy the diversity of my job.

I get to engage with a variety of clients

and discover a range of industries in the process.

What has been the biggest change you’ve seen in this sector?

The South African industry has made significant strides in understanding association conferences vs a corporate conference or incentive meeting. Other advancements include the incorporation of the latest technology, and harnessing the organiser’s need for value for money and value-adds.

What role does your family play?

I am married to Rodney, and family is extremely important to me. I am blessed to still have both parents and I am very close to my sister.

Do you have any hobbies?

My husband and I have a smallholding in Langebaan on the West Coast with 1 000 olive trees and a small vineyard. After harvest we bottle our own olives and my husband makes wine.

What is your favourite sport?

I enjoy watching athletics and tennis.

What is your secret to success?

Hard work and choose a career that fits your personality. You have to enjoy working with people and be able to interact with people with different personalities.

What is your favourite city?

Amsterdam because of the spectacular canals and I love watching the locals commute by bicycle.

What is your favourite book, film, TV programme?

Book: Robin Sharma always manages to lift my spirit, and I read Jojo Moyes if I want to relax.

Film: Out of Africa with Meryl Streep and Robert Redford for a good cry.

TV programme: Big Bang Theory for a good laugh.

What is your favourite food?

Italian food.

Who is your favourite movie star?

Richard Gere.

What advice do you have for anyone starting out in this industry and hoping to follow in your footsteps?

Be prepared to work hard and put in extra effort and time. Expand your knowledge and skills by offering to work on projects that are not part of your daily job.

Network and get people in the industry to know who you are. If you have the right personality for the industry, all of this will come naturally. Most importantly…enjoy what you do!

What is your dream for the future?

To never lose the passion I have for the industry and to continue to bolster the international events and meetings sector through exceptional experiences. To be the kind of mentor and leader that inspires others to do great things. n

What do you do for leisure?

I take pleasure in reading a good book, cooking and my favourite winter hobby is to knit.

What has been your biggest challenge in the business events industry?

Liaising with international clients when you are not always able to meet them face to face and also competing with short haul destinations at times.

What is the most memorable place you have ever been to, and why?

The Okavango Delta in Botswana…the natural beauty is breathtaking and the calm serenity is therapeutic for the soul.

Esmaré Steinhöfel

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Destination feature

Making Seychelles a

premium MICE destination Seychelles is renowned as an idyllic leisure and incentive travel destination but until now has not been widely considered for meetings, conferences and events, a perception its newest hotel aims to change.

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he Eden Bleu Hotel, conveniently situated close to the international airport and capital Victoria, combines the best of both worlds – an idyllic setting on an international marina and the most hi-tech, bespoke conference facilities on the archipelago.

“What differentiates this hotel in a destination renowned for tropical holidays is that with the conference and meeting facilities and exceptional digital technology, the Eden Bleu Hotel is seamlessly able to combine business and pleasure,” says Peter Smith, marketing director, Eden Island Development Company.

Leading off the hotel’s spacious entrance foyer, with its views over the marina and Mahé’s granitic mountains, is the most technically advanced conferencing space in the Indian Ocean Islands.

It has no conventional drop-down screens or data projectors. Instead the conference centre is equipped with three high-definition LED screens to which presentations, HD video and a variety of other content, from a Twitter feed to a

live video conference, can be broadcast wirelessly.

The biggest of these LED screens is close to six metres wide, making it the largest of its kind in Africa.

Besides the visual quality, another advantage of this technology is that unlike normal projectors, the screens aren’t light sensitive, so delegates don’t need to sit in the dark. It also means that there’s plenty of natural light which enhances the capaciousness of the high-ceilinged space, making it a versatile venue for anything from a product launch to a sales summit.

The conference centre can accommodate 340 guests theatre-style and is sufficiently large enough to seat 240 banquet-style, with space for a dance floor.

It can also be divided into two separate soundproof rooms, allowing different events to take place simultaneously.

Power points are generously situated throughout the floor space, so all delegates are easily able to charge laptops or handheld devices.

Across a large public area which is suitable for registration, displays or serving

cocktails and canapés, is a business centre with workstations, as well as four meeting rooms.

There is a small boardroom that seats eight, two others which can accommodate 14 people and a large boardroom that can comfortably take 18 people.

Again, the technology is state-of-theart with a touchpanel smartboard which can be wirelessly interfaced with a laptop or other devices. Notes taken on the smartboard can be e-mailed directly from the screen.

Again, there is an abundance of natural light and all the meeting rooms have large, sliding doors which open onto the terrace, which fronts the hotel and provides unobstructed views out over the marina.

The conference and banqueting menus range from traditional favourites to local specialities, with lunch and dinner options of up to six starters and salads, six mains, four vegetables and nine desserts.

Alternatively, the banqueting team can adapt the menu to suit the event, offering ceviche bars or action buffets, where chefs cook to order.

Another option is the Marlin Bleu Restaurant, which complements the relaxed flavoursome dining and generous portions of a bistro with gourmet refinement.

The adjacent Bourgeois Bar, also offering views over the Empereur Terrace and out

Destination feature onto the marina, is the ideal place for a quiet, relaxing drink.

Besides its stunning views, convenient location and exceptional technology, another advantage the Eden Bleu Hotel provides is that it is situated on Eden Island, a residential and commercial marina development 100 metres off the coast of Mahé, to which it is linked by a bridge.

This makes it an ideal hub from which conference delegates or incentive visitors can explore the many delights of the islands.

It also means that in addition to the hotel’s 74 deluxe rooms, 12 luxury suites and a presidential suite, it is also able to provide accommodation from the rental pool of apartments, maisons and villas on Eden Island.

When the work is done and it’s time to play, the international marina is the ideal point of departure for boat trips to the other islands, sunset cruises, diving, snorkelling and fishing or a jaunt around the coast for a day at the beach, or an evening beach party.

To enhance any conference or incentive visit, the Eden Bleu Hotel team can design an array of leisure programmes themed to the event, or provide a variety of alternatives from which delegates can

choose.

These could be historical trips to the nearby capital of Victoria and tours of Mahé or cultural, culinary and beach experiences.

Eden Plaza, Seychelles only purpose-built retail centre with its shops, boutiques, spa, diving and boat charters, restaurants and bars, as well as banking and medical facilities, is adjacent to the hotel.

It’s an ideal place for delegates to spend some downtime, pick up a few essentials, or buy some last-minute gifts.

“There’s been a move away from either conference or incentive travel to combining the two, something that’s likely to intensify as companies become more cost-conscious and corporate governance dictates a shift away from pure incentive trips.

“The Eden Bleu Hotel is perfectly positioned for conference and incentive organisers needing to invest in and reward delegates,” says Mr Smith.

Getting there

Non-stop flights to Victoria Airport (SEYCHELLES), 10-minutes’ drive from the Eden Bleu Hotel, operate from Johannesburg, South Africa 4h55m Air Seychelles. n

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20

Executive Chef

Always display excellence in your work

Sandren Govender

“Patience and passion are the two most important ingredients for cooking great food,” said Sandren Govender, newly-appointed head chef at Suncoast Towers Jeera restaurant.

S

andren, who is not only stylishly spirited, but also displays vibrancy with his guests, is nothing short of a culinary genius.

Known as one of Durban’s most innovative and dynamic chefs, Sandren specialises in authentic Indian cuisine using the freshest ingredients and blends of spices.

Motivated by his grandmother and her restful culinary art in the kitchen, Sandren has invariably been enthusiastic about Indian food from a very young age where his passion and love for food inspired him to pursue a career in the hospitality industry.

Fortunate enough to receive international training at the Swiss Culinary School, Sandren saw this as the perfect opportunity to master the art of fine dining.

His career began to flourish when he went on further to devise his culinary skills and experience at leading international establishments, including the Waldorf Hotel in London; Queen & Imperial Hotels in England, and La Pirogue in Mauritius.

Sandren has more than 25 years of experience.

“My travels gave me the opportunity to explore the flavours of the world and presented me with the perfect culinary

adventure. I’m always looking for new challenges, and this triggered my continuous desire to learn and further my development,” Sandren said.

He then returned to Durban where he joined the vibrant kitchen team at Suncoast Towers Hotel. After fulfilling his role as sous chef for more than four years, Sandren now steps up to the plate as he leads the kitchen operations as the hotel’s head chef.

“This is an incredible opportunity and I am delighted to lead the kitchen team, taking guests on an authentic Durban Indian gastronomic journey,” said Sandren, who has cooked for leading international A-list celebrities and award-winning artists, including Chris de Burgh, Jay Sean, Bryan Adams, Kool & the Gang and Kanye West.

He has also appeased the palates of local and international politicians, including President Jacob Zuma, Queen of Spain, King Goodwill Zwelitini and the Prince of Swaziland.

Sandren won the Durban Spice Competition in 2009 and 2010 and was recently featured in the popular local recipe book, Durban Curry: So Much of Flavour.

His signature recipe, the Three-Bean Paneer curry, showcased him as one of Durban’s most sought-after chefs.

“In the next five years I hope to own my own restaurant. My greatest passion is to establish a training centre for potential chefs. I have great pleasure in sharing my knowledge and encouraging youngsters to follow their passion,” Sandren said.

He said working for Tsogo Sun has created a great platform for him to showcase his creations.

“The biggest trend I have noticed is the numerous requests for banting dining options. We find that we have a large number of guests who follow the banting “way of life” so I have adapted recipes to suit their needs.

“Furthermore, dining is no longer just a personal experience, but a staged event.

Plating and lighting are increasingly designed with phone snapshots and social media sharing in mind. Customers collaborate to put on the show; menus, marketing, etc.

Small is in: diners demand petite plates and flexible portions; units are smaller with shrunken menus, multi-use equipment and expanded hours to leverage fixed costs.

Labour pressures mean leaner staffing and more technology.”

On the conferencing side, he said he handles mostly small VIP conferences for board directors, as well as international celebrities. “My advice for PCOs would be to carefully craft a menu to suit the needs of the event.”

He said a challenge facing the industry is the fact that a lot of chefs today tend to depend on “ready-made” products instead of making items from scratch, i.e. grinding and roasting your own spices. “I would recommend that it be done from scratch as it impacts on the final dish.”

Sandren is single, but is a doting uncle to his six-year-old nephew Tayden Govender.

“He certainly has the potential to follow in my footsteps.”

For leisure, he enjoys going to the theatre and the movies and also reading. “I’ve just started reading 50 Shades of Grey.”

He also enjoys gardening. “I’m convinced I have green fingers as all I’ve attempted grows beautifully.”

Sandren’s advice to newcomers is: “Be patient, serve your time and always display excellence in your work. Do what you do to the best of your ability and there will always be someone who notices your efforts.” n What is your signature dish?

Sandren’s Crab Curry.

What trends are emerging in the conference industry in regards to food?

Finger snacks rather than plated meals.

They are looking for quick bite-sized options as they are working on tight schedules and require quick options.

What has remained constant in this industry?

Healthy options remain constant.

What is your favourite beverage?

Gin and tonic.

What is your favourite food?

Trotters and beans.

What is your pet hate?

Dishonesty.

What is your great love?

I have a great love for all things natural.

Are you adventurous?

Yes, very adventurous when it comes to food.

Focus on bush conferencing

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Advertorial

Tau offers

a memorable experience

By Renate Oostmeijer, Tau Game Lodge

U

sually by early March, the dams are full at Tau Game Lodge and the dust has settled, but we are still awaiting the big downpours. Even though this is a concern, it does make for exceptional game viewing, as lots of animals are still coming to the big water points to drink.

Tau Game Lodge regularly sees huge herds of elephant around Tau’s waterhole, along with kudu, zebra, warthog, impala and waterbuck. Recently we were lucky enough to get a visit from three of the cheetah we currently have in the reserve.

With the busy Easter season upon us, all the rangers are busy preparing to spend lots of time out in the bush, hopefully helping all our guests to have amazing sightings, and a truly special and memorable Tau experience.

Tau is situated in the Madikwe Game Reserve with year-round game viewing, where one can view a wide variety of fauna, including the “Big 5�, wild dog and cheetah, and also home to a bird population of more than 250 different species.

The lodge overlooks a natural waterhole and all 30 luxury chalets are privately situated in pristine, indigenous gardens on either side of the lodge, offering excellent views of animals approaching the waterhole from the opposite bank.

Deluxe chalets are available for families travelling with young children and our family units/suites are available for larger families. We have the Cubz Club for Children aged between three and five years, which includes a kiddies drive.

Our state-of the art Convention Centre is within walking distance from the lodge and can seat up to 150 delegates The Tau Spa Oasis offers a sanctuary where you can indulge your senses in a unique fusion of therapies designed to replenish and soothe body, mind and soul.

Tau is excited to announce the launch of a Tau App for all tablets and Ipads, so visit our social media pages for when this will be available. n

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Focus on bush conferencing

Kololo ...

a perfect safari destination Best of both worlds only 3.5 hours from Johannesburg

Kololo offers the freedom to roam on your own Kololo has many Facilities • Restaurant • Swimming pool • Conference centre • Curio shop • Telephone & Internet • Babysitting service • Laundry service • A wheelchair-friendly chalet

Activities in and around Kololo • Kololo game drive • Game drive in Welgevonden Big 5 Reserve (3 or 6 hours) • Full-day game drive with a visit to Bushpig Lapa in Welgevonden Game Reserve • Hiking & cycling on Kololo • Bush braai & bush breakfast • Bird watching • Various activities for groups with special interests • Rhenosterpoort hiking trail

Bakkerspas Road, Vaalwater, Limpopo Tel: 014 721 0920 / 087 808 2485 Mobile: 079 694 0410 E-mail: info@kololo.co.za Website: www.kololo.co.za

A Kololo game drive in the Welgevonden Game Reserve.

Kololo Game Reserve, situated in Limpopo province, offers the freedom of a lodge where one can walk or cycle on your own, but also adds the excitement of being able to go on game drives in the adjacent Welgevonden “Big 5” reserve.

On Kololo, only the “safe” game roams free, and one can often see zebra, giraffe, blue wildebeest and nyalas while relaxing on the porch. The private gate, which is 200 metres from the reception, offers direct access into Welgevonden Game Reserve.

A perfect safari destination because it is malaria-free, Kololo Game Reserve is also child-friendly and fair trade certified.

Kololo boasts a wide selection of chalets and villas in different sizes and locations.

The chalets and villas have a capacity ranging from two to six persons and can sleep up to 51 guests.

All the chalets have fans, hairdryers, safes, kitchen area, as well as tea and coffee facilities. The chalets are all serviced daily and a laundry service is available on request.

Kololo also has a magnificent double floor restaurant and boma area with swimming pool and two look-out decks with a fantastic view over the plains of Welgevonden.

The restaurant is unique in its design and has a large modern kitchen facility and lounge area with fire-place. There is also conference centre that can easily seat up to

50 delegates schoolroom-style.

Reception, the restaurant, and all rooms have a phone and free Wi-Fi. Activities delegates can enjoy after a busy day conferencing include a game drive, hiking or cycling, and bird watching. Various activities for groups with special interests are also available on request. n

Focus on bush conferencing

Aquila for a taste

of real Africa SET in the pristine Southern Karoo Highlands against a backdrop of dramatic mountains, the Aquila Private Game Reserve offers an exciting taste of real Africa just under two short hours from Cape Town by road.

Aquila is home to an enormous variety of game, including the Big 5 - elephant, rhino, lion, buffalo and leopard - giraffe, zebra, wildebeest, many different antelope, baboons, jackal, bat-eared foxes and hippos. And many migratory birds stop en route at Aquila’s own wetland. Two- to three-hour game drives are a perfect way to see the animals (in four-wheel-drive vehicles, quad bikes or on horseback).

From a conferencing perspective, Aquila has a variety of room set-ups possible, full catering amenities and professional conferencing equipment.

The conference centre, which can seat up to 92 delegates, has two breakaway

rooms and an option to strategise in the Boma lounge.

Aquila’s tranquil atmosphere encourages active brainstorming and out-of-the-box thinking among business people.

Aquila has an impressive activities list.

For the adventurous, Aquila Game Reserve offers an early morning, day- or late afternoon horseback safari tour. A slow walk or cantering at full throttle is at the guest’s discretion. No experience is necessary for the Aquila horseback safari day tour. A Cape Town safari day trip on horseback is an alternative safari option to experiencing the natural wonders of Africa.

Stalking game gets closer than ever when you’re saddled-up and ready to ride.

Quad bikes are provided by Aquila Game Reserve, and overnight quad bike safaris can also be arranged. You’ll view wildlife by day - quad bike style, and sip champagne by night on a slow-paced

sunset game drive. There are a maximum number of eight people per quad bike safari, and one person per quad bike. The quad bike safari day tour is guided by up to two qualified rangers.

Teambuilding can also include Big Five safari game drives including sundowners in the bush.

Year-end functions are also fully catered for, and corporate references are available on request. Contact corporate@ aquilasafari.com for more information. n

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Future Focus

Gugulethu Buthelezi is driven by passion for this sector Vibrant Gugulethu Buthelezi, 27, is the association and government supervisor at Event Dynamics.

Over the last few years she has received two awards from the company – one Extra Mile Award and one Service Excellence Award.

S

he said project managing her very first event in 2011 was a huge personal achievement.

Event Dynamics is the meetings and events business unit of Tourvest Destination Management, a division of Tourvest Holdings, the leading diversified tourism group in sub-Saharan Africa.

When did you realise you wanted to be in business events?

I didn’t have plans to get into this industry.

My plan was to become a journalist and I qualified as a journalist. Through circumstances beyond my control, I ended up in business events and I must say it is the best direction that fate has led me.

Were you discouraged from pursuing a career in business events?

This was never an issue as I initially did not have any plans to pursue a career in this industry.

How long have you been in the industry?

I’ve been in this exciting and energetic

industry for six years. In 2009, I joined Global Conferences Africa as a procurement administrator and have worked my way up to my current position.

What challenges do you face as a young person in this industry?

Experience is the biggest challenge for me.

You come across people that have been in the industry for many, many years and it can be daunting to engage with them without feeling intimidated.

What does your job entail? Do you ever have a typical day?

There is no such thing as a typical day. My job involves attending client meetings, drafting budgets, project timelines, attending site inspections and managing my team. I still do a lot of programme managing work.

Which personal traits do you need for this position?

Passion is extremely important in this role.

One also needs to have a solid understanding of the various elements and processes to ensure a streamlined and successful conference. Strong attention to detail and great communication skills are an absolute necessity. The ability to work under pressure, long hours and the ability to function with little, or sometimes no sleep, come with the territory. You have to be a team player, have the confidence and the ability to effectively manage client expectations.

What advice would you offer young people who are reluctant to explore the business events industry?

Gugulethu Buthelezi

Research the industry and be realistic about your expectations. It is not as glamourous as it appears, and one needs to be aware of the amount of hours the job demands.

Once one has made the decision to join this amazing industry, my advice is to find a great mentor(s) and learn as much as you can. This industry is growing rapidly and there is a lot of room for growth. Mentorship is essential and, at Event Dynamics, I am fortunate enough to be surrounded by an amazing group of people with a wealth of knowledge and expertise. n

Saving the environment C

onstantly on the look-out for ways to create more sustainable exhibition stands, designers are incorporating products that can be re-used and modified to suit any exhibition or event. This not only saves time and money, but reduces the negative environmental impact associated with consistently building new structures from scratch.

Justin Hawes, managing director of Scan Display, said that designing and creating exhibition stands with re-usable materials and products has been marked as a big trend in 2015.

“We have seen an increase in demand for sustainable stand-builds from our clients. The introduction of our Modulbox units, the Mo5 units, and the re-usable Wing banner, have all helped with these eco-friendly designs. The products are gaining in popularity for events, exhibitions and even pop-up activations.”

Mr Hawes added that it’s also important when building new stands, that companies consider local products in order to reduce the carbon emissions associated with transporting a product, and to support

local businesses and build the South African exhibition industry.

Scan Display’s Wing banner was the first banner manufactured in South Africa, and comes with a lifetime guarantee. It is reusable with no maintenance costs, making it a good investment.

The Modulbox and the Mo5 are also manufactured locally by Scan Display. Both of these re-usable solutions can be easily branded, transported and set up.

Clients can re-use their branding multiple times too, reducing costs. The Modulbox unit is cube-shaped with easily-branded side panels. It can be effortlessly moved to a variety of venues for a single activation.

It can also be linked with other Modulbox units to create a larger structure.

The Mo5 is a flat-packed unit ideal for use at events as a registration kiosk, as a pop-up retail store, or for brand activations. Both the Modulbox and Mo5 can be used at indoor and outdoor events, offering greater versatility than conventional stands.

Mr Hawes said: “Both these solutions have proven their value over and over

Spotlight on Greening

again for a variety of campaigns, and are great for clients who want to minimise the environmental impact of events.

“They’re also ideal ways to save time, money and the effort of building a new stand or activation.” n

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Hotel of the month

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One&Only Cape Town – meetings meet luxury

I

n the heart of the picturesque Victoria & Alfred Waterfront, One&Only Cape Town features the largest guest rooms and suites in all of Cape Town, as well as multi-functional, meeting and event rooms.

Offering conference organisers fullyequipped venues with world-class service and a dedicated on-site co-ordinator, One&Only Cape Town takes care of all the requirements for a memorable experience.

The beautifully appointed Ballroom, or Marina Room, is the perfect setting for expertly-serviced conferences, product launches or events.

A dedicated Business Centre, limited complimentary Wi-Fi and a range of equipment ensures delegates are treated to a seamless conference experience in a location of unmatched luxury.

Venues Unforgettable events, gala dinners and creatively-themed evenings will be attended to in every detail. Tailored packages for breakfast, lunch, dinner, buffets, cocktail receptions and refreshment breaks are available.

All meeting venues have the advantage of natural daylight.

The Ballroom (216m²/2,325ft²) The beautifully appointed Ballroom is the perfect setting for expertly-serviced events and may be divided into two separate rooms, or used as one. Accommodating 120 guests for a sit-down dinner with a dance floor, or 250 for cocktails.

Marina Room (72m²/775ft²) Adjacent to the Ballroom, the Marina Room can hold smaller events or conferences accommodating 40 guests seated, or 60 for cocktails.

entertainment system featuring satellite flat screen TV, DVD/CD player, videos on demand, an iPod docking station and limited complimentary Wi-Fi are also included.

Business Centre and Boardroom A meeting room for 12 offers two plasma screen televisionsn and conference phone facilities. Six workstations with four personal computers and plug-ins for laptops are available in the Business Centre. Secretarial assistance is available throughout the day.

Reuben’s (accommodates 120 guests) South African celebrity chef, Reuben Riffel, serves deceptively simple, wholesome bistro fare, with fresh flavours, generous portions and beautifully plated dishes. The restaurant has a sophisticated, but unfussy brasserie feel, and the food provides an exciting combination of local flavours you would expect from one of South Africa’s most loved chefs. The restaurant can be booked exclusively for private functions.

On-site co-ordinators Dedicated on-site co-ordinators exclusively handle group requests, including teambuilding programmes, cocktail functions, themed events and dinners, and welcome any suggestions to make every event unique.

Offering personalised welcome letters, room drops, daily itineraries and meetand-greet services for all groups on arrival, the resort is the perfect choice for the discerning event organiser.

Accommodation Clean lines, contemporary art and dark African wood accentuate the 131 spacious rooms and suites.

All accommodation includes a Nespresso machine, in-room safe and in-room business amenities, multi-adaptor, fax/computer connection and a four-phone, two-line communication system. A multi-media

Restaurants and Bars

Wine Loft A spectacular tri-level wall of glass and steel, where guests discover a magnificent collection of more than 5 000 bottles and 600 references. Particular emphasis is given to prestigious vintages as well as up-andcoming South African boutique wineries.

Located on the mezzanine level and overlooking the restaurant, Reuben’s Tasting Table is available for private dining for up to 12 guests.

Private wine tasting can be arranged with Head Sommelier, Luvo Ntezo.

Isola (accommodates 50 guests) A poolside casual dining restaurant featuring a combination of island and classic Mediterranean cuisine, including wood-fired pizzas, salads and grilled seafood.

Hotel of the month Nobu (accommodates 120 guests) World-class master chef Nobuyuki ‘Nobu’ Matsuhisa expands his eponymous empire with his first restaurant in Africa.

His innovative blend of classically-styled Japanese cuisine incorporates South African seafood with indigenous spices and Peruvian influences. The upper level Nobu Lounge features a selection of Sakes, plum wines, Japanese beers and Sake and Shochu-based cocktails.

Exclusive sushi making classes available for up to 10 guests.

Vista Bar & Lounge Situated in the centre of the lobby at the resort is Vista Bar & Lounge which, as its name suggests, offers incredible panoramic views of Table Mountain. Vista serves a selection of creative light snacks and offers an afternoon tea daily with sweet pleasures from the patisserie and a wide selection of teas from around the world. At night, Vista transforms into a sophisticated bar offering an array of wines and cocktails.

Leisure Facilities One&Only Spa (1 000m²/10 764ft²) Located on its very own private island lies an exclusive, unparalleled spa retreat offering

tailored holistic experiences, ranging from pure relaxation to unique and signature wellness “journeys”. The spa features 10 treatment rooms, private wet areas for both single and couples treatments and his and hers Thermal Suites.

Two vitality pools with air massage recliners, sauna and aroma-steam rooms, ice fountains and “experience” showers with three different water settings, complement the Thermal Suites.

Additional facilities include a hair salon by Wayne.com, a Relaxation Suite and three Bastien Gonzalez Pedi:Mani:Cure Studios.

Tailored spa packages for groups can be pre-arranged.

Fitness Centre (200m²/2,152ft²) The Fitness Centre is fully-equipped with Technogym Excite cardiovascular machines and the Luxury Personal Selection strength range supported by the Wellness System. n

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Venue News

New conference centre at Victoria Falls

T

he David Livingstone Safari Lodge & Spa in Zambia has added a 192-seater conference centre to its already remarkable stable.

It’s extraordinary location, which is adjacent to the entrance from the Mosi-oa-Tunya National Park makes this conference centre novel with its spectacular setting overlooking a waterhole which affords guests fantastic

viewing of the abundant wildlife and the surrounding bushveld.

The state-of-the-art conference facility, at maximum capacity, accommodates 192 people banquet-style. Up to 138 guests can be accommodated in convention seating, while 260 people can be seated comfortably in cinema-style.

The award-winning safari-styled, fivestar David Livingstone Safari Lodge & Spa

is situated five kilometres from Zambia’s tourist hub, Livingstone, and eight kilometres from the splendid Victoria Falls, known as the “Smoke that Thunders”.

With 72 tastefully decorated en-suite luxury rooms and five executive suites, The David Livingstone Safari Lodge & Spa boasts some of the most spectacular views of the Zambezi from the private balconies. n

Premier Group acquires Sani Pass Hotel THE Premier Hotels & Resorts Group, one of the largest independently-owned and managed hotel groups in South Africa, has purchased the Sani Pass Hotel.

The Sani Pass Hotel boasts 57 years in operation and is nestled in the beautiful Mkhomazana valley at the foot of Sani

Pass, in the Southern Drakensberg.

Samuel Nassimov, managing director of Premier Hotels & Resorts Group, said: “The Sani Pass Hotel is a true landmark and a renowned leisure resort. Its location makes it the ideal destination for incentive conferencing, weddings and celebratory events, as well as catering for both the domestic and international leisure markets.”

Future plans for the hotel include upgrades to the existing hotel facilities, as well as the addition of new hotel rooms, chalets and conference venues.

The existing entertainment and sporting facilities, which include a nine-hole golf course, volley ball and tennis courts, bowling greens, and a wellness centre, will also receive extensive upgrades.

“The hotel will continue its current operations under the team of general

manager Richard Pfotenhauer, as a sought after destination for corporate events, families, groups or simply to be enjoyed by those looking for a wonderful Sunday afternoon tea.

“We offer great a-la-carte and buffet menus, and welcome local day visitors too,” Mr Nassimov added. n

Venue News

Significant make-over for NH The Lord Charles

NH Hotel Group South Africa has announced a major revamp of its landmark property, NH The Lord Charles, in Somerset West, in the Western Cape.

NH The Lord Charles Hotel has 198 beautifully appointed guest rooms, and houses one of the largest conference venues in the Western Cape. The hotel is perfectly situated amid the breathtaking surroundings of the famous Cape winelands, 20 minutes from the airport and 30 minutes from Cape Town.

Internationally renowned for its conferencing capabilities, NH The Lord Charles Hotel’s lay-out has made it a safe and popular venue to host world leaders. “Honoured guests include the late Nelson Mandela, Thabo Mbeki and Archbishop Emeritus Desmond Tutu, to name but a few,” said Jaco du Plooy, sales, marketing and revenue manager at NH Hotels South Africa.

NH 5-year plan The extensive refurbishment of NH The Lord Charles Hotel is in line with the five-year strategic plan announced by the international NH Hotel Group in 2014. NH Hotel Group is the third-ranked business hotel chain in Europe, operating close to 400 hotels in 27 countries across Europe, the Americas and Africa.

According to Mr du Plooy, a key aspect of the NH five-year plan is the investment of €200M to restructure its hotel portfolio into four distinct brands. The refurbishment of NH The Lord Charles forms part of this brand repositioning programme.

Comprehensive remodelling The refurbishment project, which will unfold in phases, will focus largely on the lobby area and conference centre of the hotel, but will also include upgrades to 100 guest rooms. These include new, super comfortable, beds and the installation of state-of-theart 42-inch smart televisions in all rooms, to name but a few. To complement the new-look rooms, the en-suite bathrooms will also receive a make-over.

The hotel’s fully equipped conference centre will also undergo a number of improvements. The conference centre comprises 12 meeting rooms that can accommodate small groups, as well as larger groups of up to 600 delegates. The conference centre has a spacious pre-assembly area, as well as a courtyard for tea breaks, lunches and cocktails.

The Grand Ballroom makes the ideal venue for tailor-made formal dinners and glamorous weddings.

Serge Foulon, managing director of NH South Africa, said: “We are greatly looking forward to the end result of all this work.

We have planned the renovations in such a way as to ensure that the impact on our valued guests will be kept to an absolute minimum during the renovation period. We are confident these upgrades will greatly enhance their stay at our hotel.”

The full refurbishment is scheduled for completion by the end of August 2015. n

29

Market News

30

All aspects of business set to flourish at IMEX

I

MEX in Frankfurt 2015, taking place from 19-21 May, is on course for further business growth, with a substantial number of new hosted buyer groups confirmed, several new stands already booked and an extensive range of inspiring and valuable new ideas and features to help buyers and exhibitors.

There has been strong demand from exhibitors with more than 20 new stands already confirmed. They represent organisations from all five continents and cover a wide range of destinations and services on show at IMEX. A further indication of the industry’s confidence comes from the fact that many exhibitors – both destinations and hotels – have already increased the size of their stands.

More hosted buyers Interest from buyers across the industry is also very positive, with 34 new groups from around the world boosting the nearly 4 000 strong programme.

Buyers will be coming from all corners of the globe, with new groups added from diverse markets, including France, UK, Middle East, Asia and the US. This year, IMEX will also continue to drive the high-touch service that buyers have come to expect from the show. In particular, the unique Concierge Service, which was launched last year will be further enhanced, as will hosted buyer lounge services.

IMEX is also continuing to refine and develop its appointment setting system which has been built specifically for the show.

Education

Exclusively Corporate

Stimulating new ideas and providing valuable educational insights are wellestablished and essential elements of what IMEX brings to the industry, and this year, the IMEX team will again be introducing several inspiring and engaging new strands.

Thursday at IMEX will now have an added dimension as, at the Inspiration Hub, it will be Creative Thursday. Relaxed thought–provoking sessions, alongside the popular quick-fire educational seminars will make Thursday’s educational programme an enjoyable and distinctive final day.

Two new session formats will be geared specifically towards particular groups: Young Professionals – for anyone relatively new to the industry – and to Senior Professionals, with presentations tailored for these groups.

Before the show opens on Tuesday and Wednesday, there will also be two new in-depth sessions, one on Business Networking and the other on Building Confidence, to kick off the day.

Monday 18 May, the day before IMEX opens, will again be busy in Frankfurt with major events.

Following its successful launch two years ago and continuing positive feedback, Exclusively Corporate@IMEX, taking place for the first time at the Kempinski Gravenbruch, has been further enhanced.

A dedicated education and networking event, it is specifically created each year for corporate meeting and event planners from all over the world to learn from industry experts and from their peers.

Politicians Forum Several highly successful special events, which bring together many major groups each year will, once again, be taking place in Frankfurt during IMEX. Among them is the IMEX Politicians Forum, held at the Villa Kennedy, which gathers ministers, mayors and senior city officials from around the world to meet with senior meeting industry leaders and share important insights into the valuable role the industry plays in driving business and jobs.

Association Day & Evening Also on Monday is Association Day, which is being held this year at the newly-opened Kap Europa, Messe Frankfurt’s impressive new conference centre. It will bring together leaders and event organisers working for associations across the globe.

It is a day packed with educational talks by experts and peers from leading industry associations, with helpful advice on running both association and major meetings. There will also be great opportunities to network with other association leaders and share thoughts and insights.

Wellness IMEX has been a pioneer in the industry in promoting and encouraging wellness.

Be Well at IMEX is a key theme for 2015. Throughout the event there will be education on wellness topics. A wellness guide is being planned to assist all participants in staying healthy at the show and a meditation room is also being planned.

IMEX Group chairman Ray Bloom summed up the developments for IMEX in Frankfurt 2015. “Strong demand from our exhibitors and buyers across the world is a good indication that 2015 will be another year of growth for IMEX in Frankfurt.

“We continue to invest heavily in systems, programmes and ideas to enhance the experience for everyone who takes part in IMEX and enable to them to do business.” n

Advertorial

WTM Africa is set to exceed all expectations

W

ith the rapid expansion of Africa’s footprint in the global travel arena, World Travel Market® (WTM) Africa, is set to exceed all expectations this year with a phenomenal variety of international B2B travel exhibitors, spanning more than 60 different countries. The show’s outstanding conference programme will include presentations from top international travel experts, as well as trendsetting panel discussions and is not to be missed.

Extended by an extra day, WTM® Africa’s three-day topical and insightful events programme will allow more time for valuable networking sessions, a bigger pool of local, regional and international exhibitors, and new industry buyers, as well as the Responsible Tourism in Destinations Conference, which will run alongside WTM Africa 2015.

A core theme and focus for this year’s show is responsible tourism and how the travel industry can help improve the impact their sectors have on social development and improvement within their country, on their continent and globally.

Visitors can attend debates and seminars and listen to topical and beneficial talks from a vast array of speakers covering topics such as the evolution of tourism, next generation hotel marketing, Southern Africa’s approach to developing a multiple entry visa, as well as travel in the digital age.

Through its industry networks, global reach and regional focus, WTM® Africa aims to create personal and business opportunities providing exhibitors with quality contacts, content and communities.

WTM Africa is the only business-to-business inbound and outbound travel show in Africa. With many emerging markets coming out of Africa, WTM Africa creates a platform which allows for phenomenal growth within key African and international travel markets, and creates strategic business networking opportunities for exhibitors and visitors alike.

In partnership with the City of Cape Town, WTM® Africa will be taking place at the Cape Town International Convention Centre (CTICC) from 15-17 April 2015.

Pre-register to attend WTM Africa today and you stand a chance to win a Go-Pro. Visitors must be available for the live draw at WTM Africa on 17April 2015 in order to win. Register via a simple online application process and avoid long queues and an onsite fee - www.wtmafrica.com n

Contact Details Tel: +27 11 549 8300 | Email: wtmafrica.helpline@thebereed.co.za

www.wtmafrica.com

SAACI News

32

SAACI’s annual congress takes shape

I

n addition to the new website, SAACI’s 29th annual congress has started to take shape. The congress, taking place from 2-4 August 2015 in Cape Town, will be split between four host venues.

The congress starts on Sunday, 2 August with a welcome lunch and a half day congress.

Adriaan Liebetrau, chief executive officer of SAACI, said: “The key objective is to derive workable outcomes that the Association can take forward to assist its members in the coming year.

“Furthermore, the half day will allow for business matchmaking opportunities between members.”

This session starts at 12h00 and will take place at the African Pride 15 on Orange Hotel.

The welcome function, supported by the City of Cape Town, will follow at the Cape Town City Hall.

The main congress programme will take place at the Westin Hotel on Monday and Tuesday, with the gala dinner and awards function taking place in the foyer of the ArtsCape Theatre.

Motivational and business speaker Alex Granger will again be the Master of

Ceremonies. He has extensive knowledge of the business events sector.

Mr Liebetrau said: “Alex did a sterling job at last year’s congress in St Lucia and it has been decided to make him the resident MC of the congress.”

With the congress themed “It’s Business, It’s Personal”, delegates will be treated to two keynote speakers.

Zelda La Grange, former late President Nelson Mandela’s personal assistant and author of “Good Morning Mr Mandela” will address delegates under the theme “It’s Personal”, giving insight into how it was to serve with this world icon.

Thaamir Moerat, entrepreneur, owner of Sell Hard and author of “Mama, I Sold You” will give delegates training on how to sell always and sell hard under the theme “It’s Business”. Mr Thaamir is a well-respected business trainer and speaker locally through his TV series, and in Europe and Asia.

Mr Moerat said: “It is not often that one gets the opportunity to speak at such a prestigious event, and in your own home town”.

Delegates can also look forward to the Monday morning plenary session being

addressed by the Mayor of Cape Town Patricia de Lile, Minister of Tourism Derek Hanekom, SA Tourism chief executive officer, Thulani Nzima and National Convention Bureau chief convention bureau officer, Amanda Kotze-Nhlapo, followed but the annual general meeting.

The rest of the congress will see a new format with four parallel breakaway sessions with eight specific programmes focused on conferencing and events’ organisers, venues, service suppliers and a Tech Café where members will have the opportunity to learn about social media for events, events software and mobile vents.

A dedicated future focus programme aimed at 100 students in the tourism, hospitality and events fields will also take place during the eight parallel breakaway sessions.

On the Tuesday, delegates will be treated to an “out of the ordinary” wake-up plenary session after the previous nights’ gala dinner and will partake in a world café format feedback session about SAACI and the congress.

The congress will close with a hand-over ceremony and cocktail function to the next host city of Mangaung, Bloemfontein. n

SAACI News

SAACI launches new innovative website The Southern Africa Association for the Conference Industry (SAACI) has announced the launch of a new interactive website.

The new website, www.saaci.org, in conjunction with YourMembership, will go live on 1 March 2015.

Adriaan Liebetrau, chief executive officer of SAACI said: “Launching our new website on 1 March is one of the biggest milestones for the year, and I am sure our members are going to enjoy all the new features” YourMembership is regarded as the Number One association management software solution in the world with more than 30 per cent of all associations in America using this platform.

The website is structured in 12 modules with many advanced features. The main module of the new website is the members profile. Each company will have its own dedicated profile with its representative profiles linked to the company profile.

YourMembership is an American-owned company and powered by One Zone in South Africa.

Furthermore, the website will serve as a full integrated membership and financial management system as it is able to interface with Pastel online software and a

website with log-in functions to get access to the Association’s knowledge base.

Mr Liebetrau said: “Our partnership with YourMembership reaffirms our commitment to our members, and the industry at large, offering a one-stop solution that will not only allow us to reach more members across the Southern African region, but also assist our members to grow their business through better member to member connectivity, going live with the new website saaci.org is phase one.

“Phase two will focus on interfacing Pastel online to our financial software to the system and phase three will include a number of advanced features. By next year we believe the website will form an integrated part of our member’s day-to-day business operation.

“Over the next few months, SAACI will launch numerous additions to the website as its members convert and become used to the

new way of connecting with each other,” he concluded. n

Adriaan Liebetrau

33

34

EXSA News

CEP Africa “Advancing Africa Together”

T

he Council of Event Professionals (CEP) Africa held its first successful Summit at Meetings Africa’s Business Opportunities Networking Day. The Summit was opened by CEP Africa’s chairperson Glenn van Eck, who focused on the theme “Advancing Africa Together”.

Various speakers from within the events industry not only touched on why “it is time for Africa,” and how to go forward, but also on the importance of working together with our neighbouring countries and further afield across the entire African continent.

Speakers at the Council of Event Professionals (CEP) Africa Summit ‘Advancing Africa Together’ with EXSA, IFEA Africa, SAACI and Site.

From left: Nina Freysen-Pretorius, ICCA president; Ben Asoro, Calabar International Convention Centre; Kagiso Mosue, Tourism Business Council of South Africa; Terry Waller, ARC International, based in UK (EXSA’s risk broker); Karabo Moikangoe, Johannesburg Expo Centre representing UFI; Jillian Blackbeard, Botswana Tourism Organisation; Adriaan Fourie, Western Cape Convention Bureau, representing Site SA; Janet Landey, IFEA Africa; Adriaan Liebetrau, SAACI; Glenn van Eck, chairperson of CEP Africa; Erin Moesetsi, SAA; and Thoko Mangunda, ITD (business events in Zimbabwe).

The Summit followed a World Café format with speakers including IFEA president, Janet Landey, on the transferring of skills; Nina Freysen-Pretorius, the president of ICCA speaking on the importance of ICCA and Africa; and South African Airways on regional airlift within the continent.

The speakers were given the opportunity to present how their sector is helping to advance Africa.

Attendees were then given the chance to engage, network and ask the speakers and their peers questions in various round table discussions which revolved every 15 minutes. Countries speaking included Nigeria, Botswana and Zimbabwe.

“It was great to see the inter-action between both delegates and the speakers which benefited all of the attendees and really got conversations going,” reported EXSA general manager, Sue Gannon. “Everyone came away fully energised with the process.”

CEP Africa is the new professional body for the events industry and aims to professionalise the industry with new certifications aligned with both local and international designations. It is currently in the process of being registered with the South African Qualifications Authority, SAQA. Skills development is vital to the industry and all of the founding members are dedicated to this process.

“We are seeking input from all over the world on the best international practices and sustainability solutions to make this a thoroughly inclusive and informative professional body. It really is exciting for our industry.

“Meetings Africa was the ideal platform to promote business in Africa and the show concluded with the formation of an ‘African Association for Associations’ where Jeffers Miruka, from the African Association of Agricultural Economists, Kenya, was elected chairman of this new body. EXSA is proud to be a part of this new association,” Ms Gannon said. n

Site news

Site SA announces new focus for 2015

By Debbie de Villiers, immediate past president of Site SA

W

e are very pleased to announce that Tes Proos has been elected president of SITE SA Chapter for 2015.

Ms Proos is the owner of Crystal Events & Incentives, and has 30 years’ experience in events and corporate hospitality and is well known and respected within the industry.

Supporting Tes in her role as president are the SITE SA board members. They are: PeterJohn Mitrovic, Grosvenor Tours; Debbie De Villiers, Terra Nova; Adriaan Fourie, Cape Town and Western Cape Convention Bureau;

Nicole Smith, Red Carnation Hotels; Henk Graaff, SW Africa; Geoff Saner, Creative Incentives; Barry Futter, Adventure Works and last, but not least, Daryl Keywood, who was recently elected onto the SITE international board of directors.

Thanks to the generous sponsorship of the Cape Town and Western Cape Convention Bureau, SITE has appointed Mariaan Burger as SITE secretariat. Ms Burger will support the board with events, growing our membership throughout Southern Africa and special focus on youth development.

In order to meet the growth plans that SITE SA chapter has, and to meet our member’s

expectation, the SITE board will pursue our commitments, as our aim is to reshape our chapter in 2015. Our main focus will be: • To establish an interactive and informative website.

• To grow the SITE Chapter by encouraging new membership within Southern Africa.

• To focus on youth development by encouraging our youth to be involved in our workshops and networking events, and providing a sound platform from which they can advance in our industry.

• To arrange interactive, informative and educational workshops from which every SITE member can benefit. n

What we’re all about ... motivational experiences Why we do it? ... business results Site Organisational Mission • Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results • Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures • Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site ...

Contact Debbie de Villiers Office + 27 (0)21 448 9965 Fax: +27 (0)21 448 7244 E-mail: debbie@terra-nova.co.za www.terra-nova.co.za

35

36

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Calendar

Local and international conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to: Contact Publications, PO Box 414, Kloof 3640.

Tel: (031) 764-6977. Fax: (031) 764-6974. E-mail: colleen@contactpub.co.za local: 2015

International: 2015

april 13-15: IBTM AFRICA 2015. Venue: Cape Town International Convention Centre. More information: Marketing Manager. Tel: +44 (0)20 8910 8911. E-mail: jessica.vogel@reedexpo.co.uk. Website: www.ibtmevents.com

APRIL 14-16: IT&CM CHINA + CTW CHINA 2015. Venue: Shanghai Exhibition & Convention Centre, China. More information: Olivia Ng, Event Executive, TTG Asia Media Pte Ltd. Tel: (65) 6395 7575. Fax: (65) 6536 0896. E-mail: olivia.ng@ttgasia.com

april 13-15: ILTM 2015. Venue: Cape Town International Convention Centre.

More information: Marketing Manager. Tel: +44 (0)20 8910 7804. E-mail: jen. barratt@reedexpo.co.uk. Website: www.iltm.com

MAY 19-21: IMEX Frankfurt. Venue: Frankfurt, Germany. More information: Tel: +44 1273 227311. Website: www.imex-frankfurt.com

april 15-17: WTM AFRICA 2015. Venue: Cape Town International Convention Centre. More information: Marketing Manager. Tel: (011) 549-8300. E-mail: Chardonnay@ThebeReed.co.za. Website: www.wtmafrica.com may 9-11: INDABA 2015. Venue: Durban International Convention Centre, KwaZulu-Natal. More information: Tel: (011) 467-5011. Fax: (011) 467-5350. E-mail: indaba@indaba-southafrica.co.za

JUNE: AIBTM 2015. Venue: Chicago, United States of America. More information: IBTM America. Tel: +1 203-840-5636. E-mail: AIBTM@reedexpo.com october 1-3: Site 2015. Venue: Mlimani City Conference Complex, Dar es Salaam, Tanzania. More information: Tel: +27 (0)11 467-5011. Fax: +27 (0)11 467-5350. E-mail: info@site.co.tz. Website: www.site.co.tz october 13-15: IMEX America. Venue: Las Vegas, United States. More information: Tel: +44 1273 227311. Website: www.imexamerica.com

june 1-2: EXSA CONFERENCE. Venue: CSIR International Convention Centre, Pretoria, Tshwane. More information: Tel: (011) 805-7272. Fax: (011) 805-7273.

E-mail: exsa@exsa.co.za Website: www.exsa.co.za

OCTOBER 31-NOVEMBER 4: 54th ICCA Congress. Venue: Buenos Aires, Argentina. More information: Mieke van Loenen. Tel: +31203981902. Website: www. iccaworld.com

AUGUST 2-4: 29TH SAACI CONGRESS. Venue: Cape Town International Convention Centre, Cape Town. More information: SAACI Secretariat. Tel: (011) 8805883. E-mail: wcbranch@saaci.co.za. Website: www.saaci.co.za

NOVEMBER 17-19: EIBTM 2015. Venue: Fira Gran Via, Montjuic 2 Exhibition Centre, Barcelona, Spain. More information: Erica Keogan. Tel: +44 208 910 701. Website: www. eibtm.com

International: 2016

International: 2017

APRIL 19-21: IMEX frankfurt. IMEX Frankfurt. Venue: Frankfurt, Germany.

More information: Tel: +44 1273 227311. Website: www.imex-frankfurt.com

MAY 16-18: IMEX Frankfurt. Venue: Frankfurt, Germany. More information: Tel: +44 1273 227311. Website: www.imex-frankfurt.com

NOVEMBER 12-16: 55th ICCA Congress. Venue: Kuching, Malaysia. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands. Tel: +31 20 398 1962. E-mail: mathijs@icca.nl. Website: www.iccaworld.com

DATE TBA: 56th ICCA Congress. Venue: Prague, Czech Republic. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands. Tel: +31 20 398 1962. E-mail: mathijs@icca.nl. Website: www.iccaworld.com

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37

38

Directory

Kim Gibbens: Aqua Mice. Tel: (086) 100-2782. Cell: 079 693 9530. E-mail: kim@aquamice.co.za Glenn van Eck CMP: Magnetic Storm. Tel: (041) 3934800. Fax: (041) 393-4899. Cell: 082 800-2616. E-mail: glenn@magnetic.co.za

OFFICE BEARERS National Chairperson: Zelda Coetzee Vice Chairperson: Kim Gibbens Treasurer: Glenn van Eck Chief Executive Officer: Adriaan Liebetrau Physical Address: Association Hub, 158 Jan Smuts Avenue, 4th Floor East Wing, Rosebank 2196; Box 381, Parklands 2121. Tel: (011) 880-5883

BOARD OF DIRECTORS:

Zelda Coetzee: Imfunzelelo Tourism & Event Specialists. Tel: (021) 674-0013. Cell: 084 657-5476.

E-mail: zelda@imfunzelelo.co.za

EASTERN CAPE Chairperson: Andrew Stewart Vice-Chairperson: David Limbert Treasurer: Glenn van Eck Secretariat: Wendy Knott-Craig Committee: Natalie de Lange; Gill Dickie; Rachel Greensmith; Sadie Isaacs; Cheryl Kietzmann; Leigh Myles-Rohroft; Toni Payne; Alastair Stead; Patsi van Zyl. Eastern Cape Secretariat: Wendy Knott-Craig.

Tel: (041) 360-4415. Cell: 073 201-8699. E-mail: ecbranch@saaci.co.za Natalie de Lange: Bojangles Caterers. Tel: (041) 586-3700. Cell: 083 469-7259. E-mail: bojangle@ global.co.za Gill Dickie: Budget Car Hire. Tel: (041) 581-4242.

Cell: 079 527-7619. E-mail: gilld@budget.co.za Rachel Greensmith: The Boardwalk. Tel: (041) 507-7777. Cell: 082 290-4617. E-mail: rachel. greensmith@za.suninternational.com Sadie Isaacs: Nelson Mandela Metropolitan Municipality. Tel: (041) 582-2575. Cell: 082 9907652. E-mail: conference@nmbt.co.za Cheryl Kietzmann: The Function Warehouse. Tel: (041) 581-0454. Cell: 083 593-7239. E-mail: cheryl@ thefunctionwarehouse.com David Limbert: Magnetic Storm. Tel: (041) 3934800. E-mail: david@magnetic.co.za Leigh Myles-Rohroft: Hotel Savoy (JH Group). Tel: (041) 368-8343. Cell: 083 228-3928. E-mail: leigh@ jhgroup.co.za Toni Payne: Access Management. Tel: (041) 408-8958. Cell: 084 421-2623. E-mail: toni@ accessmanagement.co.za Alastair Stead: Scan Display. Cell: 073 236-6618.

E-mail: alastair@scandisplayec.co.za Andrew Stewart: PeriExpo. Tel: (041) 578-5987.

Cell: 082 581-3733. E-mail: andrew@periexpo.co.za Glenn van Eck CMP: Magnetic Storm, Box 27427, Greenacres 6057. Tel: (041) 393-4800. E-mail: glenn@magnetic.co.za Patsi van Zyl: The Green Room Design Company.

Tel: (041) 581-8903. E-mail: patsi@greenroom.co.za

KWAZULU-NATAL Chairperson: Nick Papadopolous Vice-Chairperson: Imrah Ahmed Treasurer: Dawn Holmwood Secretariat: Carol Macnab Committee Members: Kim Gibbens; James Seymour; Zelda Robertson; Denver Manickum; Keith Bentley; Scott Langley;

Denise Kemp (Public Officer): Eastern Sun Events.

Tel: (041) 374-5654. Cell: 082 654-9755 E-mail: denise@ easternsun.co.za Adriaan Liebetrau: Tel: (011) 880-5883. Cell: 082 8636302 E-mail: adriaan@saaci.co.za Keith Burton (Chair: Conference & Events): African Agenda. Tel: (021) 683 2934. Cell: 083 415 4111.

Email: keith@africanagenda.com Wayne Johnson (NTB Chair): Fancourt. Tel: (012) 653 8711. Cell: 083 448-1324. E-mail: waynej@fancourt.co.za Crystal Kasselman (WC Chair): Centeq Events. Tel: (021) 948-9549. Cell: 082 414-4471. E-mail: crystal@ centeqevents.co.za Nick Papadopoulos (KZN Chair): Eat Greek.

Tel: (031) 563-3877. Cell: 084 450 5011. E-mail: eatgreek@telkomsa.net

KwaZulu-Natal Secretariat: Carol Macnab. Cell: 079 072-0133.

Imran Ahmed: Aqua Tours & Transfers. Tel: (086) 100-2782. E-mail: imran@aquatours.co.za Keith Bentley: The Gateway Hotel. Tel: (031) 536-9200. Cell: 083 779-3567. E-mail: gm@ thegatewayhotel.co.zaa Kim Gibbens: Aqua Mice. Tel: 086 100-2782. Cell: 082 318-1671. E-mail: kim@aquamice.co.za.

Marlene Govender: Durban ICC. Tel: (031) 3601000. E-mail: marleneg@icc.co.za Dawn Holmwood: Tel: (031) 765-7494. Email: dawnholmwood@outlook.com Scott Langley: Durban ICC. Tel: (031) 360-1000.

Cell: 082 805-8794. E-mail: scottl@icc.co.za Denver Manickum: I-Cube Alternative Advertising.

Tel: (031) 701-0474. Cell: 083 482-8525. E-mail: denver@icube.co.za Nick Papadopoulos: Eat Greek. Tel: (031) 5633877. E-mail: eatgreek@telkomsa.net Zelda Robertson: Tsogo Sun. Tel: (031) 362-1360.

E-mail: zelda.robertson@tsogosun.com James Seymour: Durban KwaZulu-Natal Convention Bureau. Tel: 031 366-7575. Cell: 082 925-5508. E-mail: james@durbankzncb.co.za NORTHERN TERRITORIES Chairperson: Wayne Johnson Vice-Chairperson: Estelle Lötter CMP Treasurer: Joe Hattingh Secretariat: Heather Heskes Committee: Aidan Koen, Chris Prieto CMP, Brian Prowling, Bronwen Shaw, Gabi Babinszky, Yolande van den Berg NTB Secretariat: Heather Heskes. Tel: (011) 787-4672.

Cell: 076 321-6111. E-mail: ntbbranch@saaci.co.za Gabi Babinszky: Compex. Tel: (011) 262-2490. Cell: 086 658-5059. E-mail: gabi@compex.co.za Joe Hattingh: Lumi Mobile. Tel: (012) 345-5161.

Cell: 082 329-6569. E-mail: joe@lumimobile.com Wayne Johnson: Fancourt. Tel: (012) 653 8711 Cell: 083 448-1324. E-mail: waynej@fancourt.co.za Aidan Koen: Scan Display Solutions Pty Ltd. Tel: (011) 447-4777. Cell: 082 561-3188. E-mail: aidan@ scandisplay.co.za Estelle Lötter CMP: Ripcord Promotions. Tel: (011) 482-2835. Cell: 082 651-4556. E-mail: estelle@ ripcord.za.com Chris Prieto CMP: Tel: (011) 973-5138. Cell: 083 778-2644. E-mail: saaci.chrisprieto@gmail.com Brian Prowling: IEBE. Tel: (011) 463-1767. Cell: 083 379-3154. E-mail: brian@iebe.co.za

Esmare Steinhöfel (Chair: Venue Forum): CTICC. Tel: (021) 410-5000. Cell: 071 888 2624. E-mail: esmare@ cticc.co.za Andrew Stewart (EC Chair): PeriExpo. Tel: (041) 581 3733. Cell: 082 578 5987. E-mail: andrew@periexpo. co.za

ADVISORY BOARD: Bruce Dorrofield (Chair: Technical Forum): ImproVision. Tel: (031) 564-4217. Cell: 084 714 8888. E-mail: bruce@impro-vision.co.za Denver Manickum (Chair: Services Forum): I-Cube Advertising. Tel: (031) 701-0474. Fax: 086 559-9105.

Cell: 083 482 8525. E-mail: denver@icube.co.za James Seymour (Chair: Destination Marketing): Durban KwaZulu-Natal Convention Bureau. Cell: 082 925-5508. E-mail: james@durbankzncb.co.za Bronwen Shaw (Chair: Transport Forum): Crowne Plaza Johannesburg – The Rosebank. Tel: (011) 448-3600. Cell: 083 646-8778. E-mail: bronwens@ therosebank.co.za

Bronwen Shaw: Crowne Plaza Johannesburg – The Rosebank. Tel: (011) 448-3600. Cell: 083 646-8778.

E-mail: bronwens@therosebank.co.za Yolandé Van Den Berg: Selah Productions. Tel: (011) 913-0326. Cell: 083 323-3910. E-mail: info@ selahproductions.co.za WESTERN CAPE Chairperson: Crystal Kasselman Vice-Chairperson: Desireé Smits van Waesberghe Treasurer: Jaques Fouche Secretariat: Lara van Zyl Committee: Jaco du Plooy, Kurt Johnson, Janine Abrahams, Esti Venske, Lerisha Mudaliar, Liezel Short; Thiru Naidoo, Zeenat Parker.

Western Cape Secretariat: Lara van Zyl. Cell: 082 223-4684. E-mail: wcbranch@saaci.co.za Janine Abrahams: Tourvest. Tel: (021) 5252500. Cell: 083 440-06806. E-mail: jabrahams@ tourvestdm.com Angelique Isaacs: Impact Incentives & Events.

Tel: (021)712-5358. E-mail: angelique@impactincentives.co.za Jaco du Plooy: NH Lord Charles Hotel. Tel: (021) 855-1040. E-mail: j.duplooy@nh-hotels.co.za Jaques Fouche: Gearhouse SA (Pty) Ltd. Tel: (021) 929-7200. Cell: 083 607-2046. E-mail: jfouche@ gearhouse.co.za Kurt Johnson: AV Alliance. Tel: (021) 469-1420.

Cell: 082 822-8867. E-mail: kurt@avalliance.co.za Crystal Kasselman: Centeq Events. Tel: (021) 948-9549. Cell: 082 414-4471. E-mail: crystal@ centeqevents.co.za Lerisha Mudaliar: Cape Town & Western Cape Convention Bureau (Wesgro). Tel: (021) 487-8694.

Cell: 072 631-7674. E-mail: lerisha@wesgro.co.za Thiru Naidoo: Cape Town & Western Cape Convention Bureau (Wesgro). Tel: (021) 487-8600.

E-mail: thiru@wesgro.co.za Zeenat Parker: HWB Communications. Tel: (021) 421-0430. Cell: 081 248 2801. Email zeenat@hwb. co.za, Liezel Short: Red Hot Events. Tel: (021) 510-05478.

Cell: 083 283-2330. E-mail: liezel@redhotevents. co.za Desireé Smits van Waesberghe: Capemotion.

Tel: (021) 790-2190. Cell: 072 335-5282. E-mail: dsmitsvanwaesberghe@helmsbriscoe.com Esti Venske: Cape Peninsula University of Technology. Tel: (021) 460 3518. E-mail: venskee@ cput.ac.za

Directory

EXSA OFFICE National Chairperson: Brad Alder Immediate Past Chair: Nigel Walker Treasurer: Jason King General Manager: Sue Gannon, Box 2632, Halfway House 1685. Tel: (011) 805-7272.

Fax: (011) 805-7273. E-mail: exsa@exsa.co.za Website: www.exsa.co.za.

BOARD MEMBERS Brad Alder: Octanorm. Tel: (011) 433 2010.

Fax: (011) 433 1927. Cell: 082 445-2661.

E-mail: brad.alder@octanorm.co.za

Andrew Binning (Organiser Forum): Inkanyezi Event Organisers. Tel: (041) 363-0310. Cell: 082 372-9247. E-mail: andrew@inkanyezi.co.za Ann Dalton (Western Cape Forum Chair): Agri Expo. Tel: (021) 975-4440. Fax: (021) 975-4446. Cell: 082 550-4700. E-mail: ann@ agriexpo.co.za Lindy Geyer (Venue Forum): Cape Town International Convention Centre. Tel: (021) 410-5000. Cell: 071 888-2625. E-mail: lindy@ cticc.co.za Andrew Gibbs (Services Forum): Concept G. Tel: (011) 708 7991. Fax: (011) 708 3718. Cell: 083 260-8065. E-mail: andrew@conceptg. co.za Rachel Jowahir (Venue Forum): Gallagher Convention Centre. Tel: (011) 266-3000. Cell: 073 304-6692. E-mail: rachelj@gallagher.co.za Jason King: Hypenica. Tel: (021) 700-4300.

Cell: 072 386-7321. E-mail: jason.king@ hypenica.com Graeme Marshall (Suppliers Forum):

Gearhouse South Africa. Tel: (011) 2163000. Cell: 083 607-3036. E-mail: gmarshall@ gearhouse.co.za Elizabeth Morley (Organiser Forum): Expo Trends. Tel: (011) 478-3686. Fax: (011) 4783684. Cell: 083 675-0076. E-mail: elizabeth@ expotrends.co.za Cara Nortman (Young Professional Forum Chair): SSQ Exhibitions. Tel: (011) 7921241. Cell: 079 254-9572. E-mail: cara@ ssqexhibitions.co.za Natalie Naude (Organiser Forum): Three City Events. Tel: (021) 689-3262. Fax: (021) 689-3269. Cell: 083 680-8088. E-mail: natalie@ babaindaba.co.za Clive Shedlock (Venue Forum): JHB Expo Centre. Tel: (011) 494 1920. Fax: (011) 494 1005. Cell: 083 589-8422. E-mail: karabo@ expocentre.co.za Nigel Walker: Complete Exhibitions. Tel: (012) 667-2074. Fax: 086 653 2616. Cell: 082 5517604. E-mail: nigel@compex.co.za

National Events and Education & Immediate Past President: Tes Proos, Crystal Events, Box 50596, Waterfront 8002.

Tel: (021) 555 3617. Fax: 086 698 7792.

E-mail: tes@crystalevents.co.za

Barry Futter (CSR Projects): Adventure Works. Tel: (021) 790-9015. Fax: (021) 790-6245. E-mail: barry@ adventureworks.co.za

Committee Members Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence OFFICE BEARERS: Chapter President: Debbie de Villiers, Terra Nova, Box 51170, Waterfront 8002.

Tel: (021) 448 9965. Fax: (021) 448 7244. e-mail: debbie@terra-nova.co.za

Nicole Smith (Membership): The 12 Apostles Hotel.

Tel: (021) 437-9000. Fax: (021) 437-9055. E-mail: nsmith@rch.co.za

Peter John Mitrovich (Treasurer-Elect): Grosvenor Tours. Tel: (021) 460-4700. Fax: (021) 448-0003.

E-mail: Peter-John.Mitrovich@grosvenortours.co.za

Geoff Saner (Treasurer): Leading Incentives (Pty) Ltd. Tel: (011) 022-9264. Fax: (086) 615-0110. E-mail: info@li.co.za

Robin McLeod (Cape Town Events and Education): Green Route. Tel: (021) 447-3607. Fax: (086) 6366942. E-mail: robin@greenroute.co.za

Henk Graaf (Gauteng Events): SW Africa Destination. Tel: (011) 880-0910. E-mail: henk@ swafrica.co.za

Adriaan Fourie (PR and Social Media): Cape Town & Western Cape Convention Bureau. Tel: (021) 487-8600.

Fax: (021) 487-8700. E-mail: adriaan@wesgro.co.za

Daryl Keywood (Meetings Africa): Walthers DMC. Tel: (011) 467-8867. Fax: 086 654-6438. E-mail: daryl@walthers.co.za

Other ASSOCIATIONS OF INTEREST TO THE INDUSTRY ABTA – African Business Travel Association, Box 2594, Pinegowrie 2123. Tel: (011) 888-8178.

Fax: (011) 782-3814. Cell: 083 679-2110. E-mail: monique@abta.co.za. Website: www.abta.co.za.

Founder: Monique Swart.

PSASA – Professional Speakers Association of Southern Africa. Tel: (011) 462-9465. Fax: 086 515-0906.

Cell: 083 458-6114. E-mail: nikki@psasouthernafrica. co.za Website: http://www.psasouthernafrica.co.za Executive Director: Nikki Bakker.

TBCSA – Tourism Business Council of South Africa, Box 11655, Centurion 0046. Tel: (012) 654-7525. Fax: (012) 654-7394. E-mail: tumi@tbcsa.travel. Website: www.tbcsa.travel. Events & Membership Coordinator: Boitumelo Moleleki

ANTOR – Association of National Tourist Office Representatives.

President: Hélène Bezuidenhoudt. Vice-president: Wendie White.

Treasurer/Secretary: TBC. Postal Address: Box 41022, Craighall 2024. Cell: 083 200 4444. Fax: (011) 523-8290. E-mail: helene.bezuidenhoudt@ franceguide.com

SABOA – Southern African Bus Operators Association, Postnet Suite 393, Private Bag X033, Rivonia 2128. Tel: (011) 011 9288 Fax: (011) 011 9296. E-mail: saboa@saboa.co.za President: Mr A Sefala. Executive Manager: Mr E Cornelius.

TGCSA – Tourism Grading Council of South Africa.

Private Bag X10012, Sandton 2146. Tel: (011) 8953000. Fax: (011) 895-3001. E-mail: enquiries@ tourismgrading.co.za.

ASATA – Association of Southern African Travel Agents, P O Box 650539, Benmore 2010. Tel: (011) 293-0560/61. Fax: 086 504-9767. E-mail: barbara@asata.co.za. Chief Executive Officer: Otto de Vries. Cell: 076 140-7005. Fax: 086 5051590. Office Manager: Barbara Viljoen.

FEDHASA National Office – Federated Hospitality Association of Southern Africa, Box 71517, Bryanston 2021. Tel: 0861 333 628. Fax: 0867 165 299. E-mail: fedhasa@fedhasa.co.za.

Website: www.fedhasa.co.za Manager – National Office: Lynda Bacon.

SATI – South African Translators’ Institute.

Executive Director: Marion Boers Tel: (011) 803 2681. E-mail: office@translators.org.za Website: www.translators.org.za SATSA – Southern Africa Tourism Services Association, Box 900, Ferndale 2160. Tel: (011) 886-9996. Fax: +27 866832082. E-mail: jennym@satsa.co.za. Website: www.satsa.com. Chief Executive Officer: David Frost. Chief Operations Officer: Jenny Mewett.

SKAL International South Africa. For full details go to www.skalsouthafrica.org or contact Skal International secretary Anne Lamb on tel/fax: (021) 434-7023. Cell: 082 708-1836. E-mail: anne@yebo.co.za.

TINSA: Interpreters Network of Southern Africa (TINSA). Co-ordinator – info@interpreter.org. za Tel/Fax: (011) 485-2511. Cell: 083 249 0010.

Website: www.interpreter.org.za Translators Network of Southern Africa (TINSA) Co-ordinator – info@interpreter.org.za Tel/Fax: (011) 485-2511. Cell: 083 249 0010. Website: www. interpreter.org.za TPSA – Technical Production Services Association, Box 2245, Pinegowrie 2123. Tel: 082 371 5900.

E-mail: admin@tpsa.co.za Website: www.tpsa.co.za – Administrator: Tiffany Reed.

39

40

The Last Word

Looking ahead to 2020

By Rashid Toefy, managing director for MCI in Africa

B

y 2050, 70 per cent of the world`s population of almost 10 billion people will live in cities. The vast majority of events are organised in cities, so what can the meetings industry do to make our event destinations more healthy, successful and, ultimately, sustainable.

As such, the following 10 key trends are what we are predicting to happen in the events industry by 2020. These developments, aside from improving environmental sustainability, will also improve attendee experiences, build stronger communities and generate significant cost-savings.

1. Transparency & ethics Between now and 2020, organisations will make it a priority to more effectively communicate their sustainability strategies and progress. Event brands and enterprises will become more creative and better at storytelling and, consequently, we will see a rise in online sustainability reports.

With the global demand for increased transparency, we’ll see more legislation and an increase in both public and client demand for anti-corruption and ethics programmes.

The focus on compliance in the healthcare industry will increasingly affect other industries such as technology and finance.

2. Sustainable food In 2014, sustainable food was the Number One trend for US chefs. The demand for locally-produced, organic, Fairtrade and sustainable options will continue to grow in the global events industry, with new research showing that sustainable menus improve overall delegate satisfaction.

3. Digital & collaborative creation Uber and AirBnB…need I say anymore?

Mobile event apps and digital technologies have already massively reduced pre- and onsite printing. By 2020, hybrid meetings will be the norm, reducing carbon emissions from travel and opening up meetings to those who would otherwise have been unable to attend.

“Collaborative consumption” and the shared economy will also have had a big impact.

4. The power of procurement By 2020, sustainability will be a key factor in all purchasing decisions and procurement teams will be playing an increasingly important role in driving and managing a more sustainable supply chain.

In South Africa, following the King principles of good corporate governance and the stringent requirements of MFMA and the PMFA, makes ethical procurement part of our tender and purchasing landscape already.

5. Sustainability strategies replace one-off programmes With resources, standards and tools becoming more readily available, and with more clients citing sustainability as critical, corporates will become more strategic and focused on the sustainability of their events. Today, the technology sector is leading with best practices demonstrated from global giants such as Symantec, Oracle, Cisco and Intel.

6. Standards & certification Adoption of the ISO20121 sustainable event standard and the ASTM-APEX Standard will continue to increase. By 2020, the majority of large publicly-funded events will require compliance with ISO20121, which will also be requested in many large

Who is Rashid Toefy?

After a seven-year stint as chief executive officer of Africa’s leading convention centre, Cape Town International Convention Centre, Rashid Toefy joined MCI as its managing director for Africa in July 2014. Rashid has worked extensively in the travel and tourism industry, both in South Africa and abroad. Rashid currently serves on the Board of several local and international organisations and is a thought leader on sustainability practices.

He is a member of the United Nations Global Compact Advisory Board and previously served as the Chairperson of the International Congress and Convention Association (ICCA) African Chapter.

corporate RFPs. There will be a growth in national and regional sustainable event standards, and we will also see a rise in destinations such as Barcelona that obtain independent verification of their sustainability management with certification systems such as Biosphere and Earthcheck.

7. Waste By 2020, we’ll have made good progress in reducing the amount of waste produced by an event and diverting that waste away from landfills. Organisers will be thinking “cradle to cradle” and integrating sustainable principles into their initial event design concepts, ensuring that event structures are made from materials that can easily and cheaply be reused, recycled and repurposed.

8. Community Organisations in the meetings industry will become more strategic about how and where they donate their time and money, with many organisations streamlining their donations to one or two key charities with clear links to their brand values and culture. Skills-based volunteerism will also lead the way, matching a charity’s needs to employees’ valuable skills.

9. Aligned brand commitments & operations Today a key barrier to putting sustainability into action is the perception that sustainability is expensive, and this is preventing a large number of “sustainable brands” from meeting their own commitments when it comes to sustainable events. As the business case for sustainability becomes louder and clearer, more brands will be willing to align their sustainability actions with their ideals.

10. Sustainable destinations At the start of 2015, only a handful of cities, such as Bangkok and Orlando, can boast a multi-year destination sustainability strategy for their events industry. Between now and 2020, leading convention bureaux will start bringing together key stakeholders to develop a shared vision for the sustainable development of their city. Just as cities can now demonstrate the economic impact of events on their local economy, local governments will increasingly look to the events sector as powerful catalyst of social and environmental change.

This information has been obtained from the blog www.lessonversationsmoreaction In addition, many thanks to my colleague at MCI, Guy Bigwood, director of sustainability, for his insights. n

www.businesseventsafrica.com

Business Events Africa

Voice Of The Business Events Industry In Africa

Formerly the Southern Africa Conference, Exhibition & Events Guide and incorporating incentiveworld.com

Connecting people with people The tried and tested resource for the meetings, exhibitions, special events and incentive markets Business events – conferences, exhibitions, special events and incentive travel – generate extensive economic wealth for the local, provincial and national economy, and is an all-important industry which provides huge value for tourism and beyond.

Now in its 34th year of publication, Business Events Africa is the official industry journal for the conference, exhibition, special events and incentive markets in sub-Saharan Africa. As such, the publication has a highly focused readership of people at the very heart of these industries.

In line with evolving world publishing trends, Business Events Africa is available on a multitude of platforms ranging from traditional print to digital on desktop PCs, Laptop, Tablets and – in the pipeline – Smartphones.

To find out what we can do for you e-mail us on bernadette@contactpub.co.za

Head Office physical address: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610.

Head Office postal address: P.O. Box 414, Kloof 3640, South Africa.

Tel: 031 764 6977 | Fax: 031 764 6974