Business Events Africa September 2018 Vol 38 No 9

www.businesseventsafrica.com

Voice of the Business Events Industry in Africa

Vol 38 No 9 September 2018

INSPIRE FURNITURE Leader in event furniture hire

revolutionises logistics

YOUR EVENT PARTNER

IN AFRICA

Combining over 20 years experience in delivering award winning live events and experiences around the globe, Chaos Theory are firmly committed to providing quality event solutions in the most challenging environments.

We are entrusted to deliver Pan-African solutions with excellence and integrity by some of the largest African and Global brands and agency partners.

We deliver around 200 projects a year through Africa and do whatever it takes to offer immersive and integrated event experiences across all realms of the experiential marketing, sponsorships and live event arena’s.

Events | Conferences | Expos | Sponsorships | Activations | Launches | Road Shows | Investor Presentations | Global Project Management

Office: +27 11 463 2122 | andrew@chaostheory.co.za | www.chaostheory.co.za

TIRED OF THE SAME OLD TEAM BUILDING? GET YOUR TEAM REACHING NEW HEIGHTS W I T H A N U N F O R G E T TA B L E T E A M B U I L D I N G EXPERIENCE LIKE NO OTHER Forget boring brainstorming sessions and run-of-the-mill orienteering, BOUNCE Empower team building sessions are all about laughing together and working as a team as you build up a sweat and get to know each other in a safe, fun and all-inclusive environment.

For once, team members are encouraged to leave all seriousness, fear and responsibilities at the door and just let loose, feel free and be real. The ultimate aim is to encourage everyone to BOUNCE outside their ‘conventional box’ and to find new ways of connecting and working together as a cohesive unit.

Brilliant benefits of team building at BOUNCE • The Empower Team Building activities are carefully designed to focus on leadership, team work, communication and head-to-head competition.

• Sessions are facilitated workshops designed by experts to unlock the true potential of individuals, and harness that power for the collective benefit of a team or group.

• Don’t consider yourselves athletes? No problem! Activities are designed to be inclusive for everyone– no matter what age or fitness level. It’s about having awesome fun, and big laughs with no judgment or rules. After all, you’re never too old to feel like a big kid again!

• Whether it’s connecting through play on a massive scale, or encouraging skills development in smaller groups, the BOUNCE team are trained to guide each team through a wide range of exhilarating, engaging activities.

• From VIP group access, all-inclusive teambuilding activities, delicious catering options and unique conferencing facilities, there’s no doubt that BOUNCE is fully equipped for the best brainstorming session your team is yet to experience.

Have fun at a world-class adrenaline playground • The best thing about BOUNCE is that the whole space is available to explore. From high-performance trampolines for aspiring athletes, to the big bag for people who like to play hard (but land soft), to the slam dunk and dodgeball courts for those who love some competition, as well as the free jump arena – there’s no time for boredom or sitting still! Oh, did we mention we also have a Clip n’ Climb area as well as a top-class X-Park at our flagship branches- an adventure challenge course for the adrenalin junkies looking to test their limits and see what they’re really capable of.

• At BOUNCE safety always comes first, thanks to a tightly managed and monitored system that’s been developed around international industry best practice. Wellness and safety are the number one goals, and as a group, we have a fail-proof safety record to be proud of!

• Hungry? BOUNCE has an array of delicious catering options to satisfy the inevitable munchies that come after a calorie-torching trampoline session! Let your team indulge in a selection of substantial platters, burgers, pizzas, and our “build -a-pita” option (fast becoming an event favourite!)

UNIQUE, GREAT VALUE FUN FOR THE ENTIRE TEAM What our corporates are saying “We would just like to say a big thank-you for hosting us for our fun day. The entire group had an epic time and really enjoyed themselves. Thank-you for how the event was planned, as well as all the preparation that went into it and how it was executed” - KFC “Everyone who attended had a wonderful time! They all enjoyed the activities and look forward to doing it again. Thank-you for hosting us and we will certainly recommend BOUNCE for team building events” - KPMG Services (Pty) Ltd "I must say, people are still talking about the function we had at BOUNCE! A big thank-you to you and your team for such a successful event!” - Deloitte

WITH THE PROMISE OF COMPREHENSIVE ASSISTANCE WITHIN 24-HOURS OR LESS, PLEASE CONTACT US ON EVENTS@BOUNCEINC.CO.ZA OR 011 517 2500

Business Events Africa: Serving the business events industry for 38 years

CONTENTS

VOL 38 NO 9 SEPTEMBER 2018

21

About the cover Inspire Furniture: Leader in event furniture hire revolutionises logistics

Special Features 21 REPORT BACK | STELLENBOSCH BUSINESS TOURISM INDABA

South Africa’s Minister of Tourism Derek Hanekom said that Stellenbosch has something quite exceptional to offer the global Event hire suppliers know all too traveller, and should become a destination of choice. He was the well that managing operations opening speaker at the two-day Stellenbosch Business Tourism Indaba for a warehouse facility is challenging.

2018 held at Cavalli Wine and Stud Farm outside Stellenbosch.

Warehouse operations managers are tasked with ensuring the efficient flow of products in and out of the facility and optimising warehouse layouts, all while ensuring that the event furniture hire orders are fulfilled accurately and dispatched quickly and safely. We sure have our work cut out for us!

24 SPIER IS ALL ABOUT CONFERENCING FOR GOOD The historic Spier Hotel and Wine Farm in Stellenbosch is constantly striving to find innovative ways for its business to have a positive social and environmental impact. This very much embodies its approach to events, which it calls Conscious Conferencing.

24

The authority on meetings, exhibitions, special events and incentives management

Published by the proprietor Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)

HEAD OFFICE PHYSICAL ADDRESS: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610

Venue of the month 10 CARNIVAL CITY: WHERE BUSINESS AND PLEASURE MEET Offering an array of cosmopolitan entertainment experiences, a choice of restaurants, two hotels, a spa, conferencing facilities, the versatile Sun Park and a state-of-the-art events arena, Carnival City is a premier destination for work and play in Ekurhuleni.

9 News 2024 International Astronomical Union Conference to boost Cape’s economy 26 Personality profile Craig Newman: Nothing is impossible 28 Executive Chef Keshan Ramburan: A passion for cuisine and hospitality 29 Young professional Izelle Verster lives in the moment

PUBLISHER: Godfrey King gk@contactpub.co.za MANAGING DIRECTOR: Malcolm King malcolm@contactpub.co.za EDITOR: Irene Costa gomesi@iafrica.com PRODUCTION & DESIGN EDITOR: Hayley Mendelow hayley@contactpub.co.za

Features 4 Editor’s comment: Can mindsets be changed?.

HEAD OFFICE POSTAL ADDRESS: PO Box 414, Kloof 3640, South Africa TEL: +27 31 764 6977 FAX: 086 762 1867

30 Exhibition stands: You never get a second chance to make a first impression 31 Event Greening forum

Why would you ‘go green’?

36 Market news Tourvest launches fine-dining restaurant boat 34 AAXO news.

35 SITE news.

36 Index of advertisers.

37 Calendar.

38 Directory & associations of interest to the industry.

40 Last word: Working in Africa

DISTRIBUTION MANAGER: Jackie Goosen jackie@contactpub.co.za SALES REPRESENTATIVES: Pierre Grobler | +27 (0)82 900 4026 pierre@businesseventsafrica.com Colleen McCann | +27 (0)72 148 1657 colleen@businesseventsafrica.com Ruth Baldwin | +27 (0)72 897 6752 ruth@businesseventsafrica.co.za PUBLICATION DETAILS: Volume 38 No 9 Business Events Africa has 12 issues a year and is published monthly, with the Yearbook in June.

Printed by

, a division of Novus Holdings

52 Mahogany Road, Westmead www.paarlmedia.co.za ANNUAL SUBSCRIPTION RATE: R680 which includes postage, packaging and VAT. Rates for addresses outside South Africa can be obtained on application to the Subscription Department.

publishers of Business Events Africa, is a member of:

Learning | Growth | collaboration

South Africa National Convention Bureau

aaxo

Official media partner

13

In this update, Business Events Africa looks back over the last six years and what the South Africa National Convention Bureau (SANCB) has achieved. We also take a closer look at the SANCB; the people, the services, achievements; and the contribution it makes to the business events industry and the country.

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence

Official journal of the Exhibition & Event Association of Southern Africa

www.businesseventsafrica.com

EDITOR’S COMMENT

n life the only constant is change.

Over the years I’ve heard this expression numerous times and though there is merit to it, I do believe some things have to remain constant.

The business events industry is all about relationships – this is definitely one of the constants I’m referring to. The other is service delivery – you need to deliver on what you promise.

These two constants are the anchors of the business events industry.

Yes, technology changes, infrastructure changes, venues change, teams change, but if you don’t have good relationships and service delivery, I’m afraid you don’t have much.

Our industry has grown over the years, and we have become more professional and in many ways matured to become a respected business events destination that is able to compete with top international destinations.

This is evident when you look at the business events statistics in the South Africa National Convention Bureau (SANCB) supplement. This supplement shows the difference the SANCB has made since its inception in 2012.

The business events industry in South Africa has not remained stagnant, in fact it has transformed and with the support of the SANCB it has become stronger.

The true value of this sector is slowly being unpacked, one congress, one exhibition, and one incentive at a time.

I think the change that needs to happen but is the most difficult to achieve is a change in mindset. We have all been ‘programmed’, be it our upbringing, our education, our work environment – and unfortunately this ‘programming’ is where we are sometimes at a disadvantage.

How do we change our mindset? There is no simple step-by-step programme, but I think it should start with being more accepting that we all have differences.

Being kind may sound very simple and childish to some, but is a good start.

This is one of the changes I would like to see happen in our country.

We are living in a very turbulent time, our economy is struggling and talk of land reform seems to get either a very loud, obnoxious response or the opposite effect with people putting their heads in the ground and hoping it will go away.

Credit: Hein Liebetrau

Can mindsets be changed?

I

It isn’t going away, and not knowing what is happening isn’t going to make it go away. The fact is, this will probably be the most defining moment in our country’s history. How do we work together to find a solution that will be non-violent and fair to all? I just pray that our leaders look at the bigger picture and less at their election campaign.

We have a beautiful country, with beautiful people, filled with many wonderful experiences. ‘We are one’ and I think the sooner we start to accept this, the sooner we can all move forward together. I am proudly South African!

Irene

Email: gomesi@iafrica.com

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COVER STORY | INSPIRE FURNITURE

Inspire Furniture

Leader in event furniture hire revolutionises logistics

Event hire suppliers know all too well that managing operations for a warehouse facility is challenging. Warehouse operations managers are tasked with ensuring the efficient flow of products in and out of the facility and optimising warehouse layouts, all while ensuring that the event furniture hire orders are fulfilled accurately and dispatched quickly and safely. We sure have our work cut out for us!

W

ith so many elements to bear in mind, there are countless tasks that need to be streamlined on a daily basis. It’s for this reason that warehouse storage, stacking and picking systems need to be specifically designed as a vital cog in the wheel of an optimallyfunctioning events supply chain.

On the warehouse floor, where space is limited, it’s vital to efficiently

take advantage of every centimetre of available space and resource.

This helps managers: • Reduce furniture handling times, as well as speeding up order picking, returning, loading and dispatching.

• Maximise space utilisation in trucks and vans.

• Reduce the amount of time spent checking and locating furniture inventory.

• I ncrease the rate at which stock can be offloaded and placed on site.

With years of experience in the eventing industry, the team at Inspire Furniture sought to optimise their warehouse operations. Director, Pascal Marlin, designed and manufactured a unique trolley system to give the company a much-needed competitive and logistical edge in the industry.

According to Inspire, historically, staff had to manually search for stock items that were stored haphazardly around the warehouse, which often took extended periods of time and resulted in stock damage and breakages.

5 industry-wide warehousing issues: 1. Warehouse staff are relied on to carry items from Point A to Point B, taking up time that could be spent doing other tasks.

2. Not effectively using and reaching vertical space for packing, storage, and picking orders.

3. Inaccurate inventory. When you don’t have a system that stores stock in standard arrangements, you lack the ability to predict stock shortages, or you may land up carrying too much stock, which burns into cash flow and increases materials and warehouse expenses.

6 Business Events Africa September 2018

www.businesseventsafrica.com

COVER STORY | INSPIRE FURNITURE

4. L imited inventory visibility results in a buildup of inefficiencies, which slows operations and increases internal costs. Pickers will take longer to find, count, and extract stock to fulfill an order. This will slow down the loading process and create bottlenecks in the transport chain.

5. Blocked receiving areas. During the busy season, furniture is returned back to the warehouse fast and furiously. It needs to be inspected for quality, counted, and eventually placed back into inventory so that it can be used for future jobs, some of which happen on the same day. If there is no clear process or efficient logistical system to handle this, chaos will ensue and problems can quickly escalate until the productivity of the entire warehouse is affected.

Before the Inspire Pick Up Box system: • Manual furniture item selection across multiple packaging halls.

• Manually counting every single item of furniture during stock takes.

• Furniture items were then transferred manually and individually to the loading bay either by being carried or by using hand trolleys.

• The items were then again lifted for loading into the vehicles.

• The additional handling and carrying often lead to damage, wear and tear.

• Extremely inefficient use of time and space.

In a bid to innovatively overcome these typical warehouse challenges, Inspire created a new trolley concept called ‘Pick Up Boxes’. The idea was to create a storage solution that not only organised the warehouse better, but also allowed the team to seamlessly transport furniture straight from their stores to the event venue floor.

The purpose-built Pick Up Boxes allow Inspire to stack, carry and easily move bulk furniture stacks in record time. Since the introduction of the system, the Joburg and Cape Town operations have reported significantly more productivity. The Pick Up Boxes were designed especially to fit on Inspire’s fleet of trucks, enabling the team to load an entire truck (six

www.businesseventsafrica.com

trolleys) in an astounding 14 minutes.

Previously this would have taken hours.

Results after the Inspire Pick Up Box system: • Modern, safe and efficient logistics.

• Massive savings in time and manual labour (picking items, moving items to dispatch, loading and offloading /return).

• Operational efficiency.

• Higher density storage and transportation.

• Accurate inventory level management (they can count dozens of items at a glance).

Thanks to the new Pick Up Box system, Inspire is able to offer the local market an event furniture hire service with increased flexibility, modularity, agility and speed.

The movable Pick Up Boxes are designed to increase the storage capacity, and can be modified depending on available space or the number and size of the items that need to be stacked. But most importantly,

they provide a massive reduction in handling time and productivity.

Streamlined movement in and out of the warehouse is crucial to an event supplier’s overall success.

Identifying the factors that cause your team to be unproductive is the first step in designing a solution that helps improve your operations. You can then invest in custom solutions that help achieve your organisational goals, enhance productivity, and ensure you deliver an impeccable service to your most valued clients.

INSPIRE FURNITURE www.inspirefurniture.co.za info@inspirefurniture.co.za JOHANNESBURG Tel: 087 470 0670 CAPE TOWN Tel: 073 893 0315

Business Events Africa September 2018 7

We supply furniture for Weddings, Exhibitions, Events and Sales

Johannesburg 087 470 0670

Cape Town 073 893 0315

info@inspirefurniture.co.za

www.inspirefurniture.co.za

NEWS

2024 International Astronomical Union Conference to

boost Cape’s economy

The Cape Town and the Western Cape Convention Bureau, a division at Wesgro, is proud to announce that Cape Town has been selected to host the 2024 International Astronomical Union General Assembly.

T

he ten day event, which will be held at the Cape Town International Convention Centre (CTICC), is expecting around 3 000 delegates with an estimated economic impact of R192 million for the province’s economy.

“The support for the bid from not only astronomers but also industry, academic institutions and government has been phenomenal, and its success is a testament to what we can accomplish through our united efforts. For astronomers, this is like winning the bid to host a Football World Cup or the Olympics. It’s time for Africa!

“We are excited and look forward to welcoming our colleagues from around the world to the first of hopefully many IAU General Assemblies on African soil,” said Dr Shazrene Mohamed, member of the bid committee, and astronomer at the South African Astronomical Observatory and the University of Cape Town.

National Minister of Science and Technology, Mmamoloko KubayiNgubane, congratulated the bid team and commented that wins of this nature highlighted mega projects undertaken locally including: the MeerKAT; Square Kilometre Array; African Very Long Baseline Interferometry Network; Southern African Large Telescope, www.businesseventsafrica.com

and HESS and HIRAX telescopes.

Currently 99 years old, the International Astronomical Union (IAU) is comprised of professional astronomers from all over the world and seeks to promote and safeguard the science of astronomy in all its aspects through international cooperation.

Executive Mayor, Patricia de Lille commented: “Cape Town is proud to be the first host on African soil of this prestigious gathering of astronomers.

Choosing Cape Town as the host confirms the city as the events capital of the continent. This past year the city has played host to hundreds of events, and the eight signature events contributed more than R3 billion to the local economy and created more than 20 000 temporary jobs. Since 2012 the City’s events budget increased from R4 million a year to over R40 million a year. We look forward to growing the industry even further in the run-up to 2024.”

Minister of Economic Opportunities, Alan Winde said: “This is the first time in its history that the general assembly of the International Astronomical Union will be held in Africa so we are thrilled that this conference, the largest gathering of astronomers in the world, will take place in our province. With

major astronomy projects such as the MeerKAT and the Square Kilometre Array currently being developed in the country, South Africa is taking big steps in the world of astronomy.

Hosting this conference in the Western Cape will allow engagement with some of the world’s foremost minds in the field, and will also contribute to our conference and business tourism economy. We look forward to hosting the delegates in a few years’ time.”

Commending the team on this outstanding effort, Wesgro chief executive officer, Tim Harris, added: “Business events, such as this conference, not only provide a significant economic impact to our local tourism economy, but also helps grow the knowledge economy. The arrival of many astronomy experts in the Cape will provide an invaluable opportunity for the transfer of niche and specialised skills, connecting researchers in Africa with the rest of the global community. This in turn serves as a catalyst to stimulate additional trade and investment opportunities.”

The value of the bid has also been recognised by the South African National Convention Bureau (SANCB) who supports the bid through its subvention fund. Amanda Kotze-Nhlapo SANCB’s chief convention bureau officer stated in a final comment: “In recent years South Africa has played a leading role in the Astronomical sphere.

Therefore the hosting of the International Astronomical Union – General Assembly in 2024 will contribute significantly to the growth of our continent.”

Business Events Africa September 2018 9

VENUE OF THE MONTH | Carnival City

Carnival City Where business and pleasure meet Offering an array of cosmopolitan entertainment experiences, a choice of restaurants, two hotels, a spa, conferencing facilities, the versatile Sun Park and a state-of-the-art events arena, Carnival City is a premier destination for work and play in Ekurhuleni.

A

20 minute drive from O.R Tambo International Airport and within close proximity to shopping malls and the N17 highway, Sun International’s colourful Carnival City is a convenient and secure venue for exhibitions, banquets, conferences and business and lifestyle events.

Carnival City boasts ten distinctive venues that can accommodate conferences and events of all types and sizes.

people for a conference in a cinema style setup. The ample Big Top Arena can accommodate 700 guests for a banquet and dance event, 1 400 people for a conference, in a cinema style setup.

The three Rio Rooms, Rio Suites and Rio Ballroom/Suite are situated at the four-star Carnival Club Hotel which adjoins the bustling complex. The Rio Rooms can accommodate between 60 and 80 delegates while the Rio Ballroom

The newest venue, Sun Park, incorporates a marquee structure, deck and an outdoor beach area, offering the facilities and support services of an indoor events venue, with the flexibility of an outdoor space. It features a semi-permanent flexible infrastructure, built around a sophisticated 3 000 square metre grid that can be arranged into any configuration.

With Sun Park’s modular design, the customisations are limitless and there is access to all amenities for bringing even the most over-the-top events to life – from food festivals, product launches and banquets to exhibitions, concerts, pageants and other experiences.

The Mardi Gras Theatre and Big Top Arena are situated within the Carnival City complex. Both can be booked for product launches, conventions and corporate events. The Mardi Gras Theatre can host 240 people for a banquet, 300 guests for a cocktail event and 540

is well suited for larger events of up to 400 people for a cinema style setup, 250 people (without a stage) for a banquet and 300 guests for a cocktail setup. The Afrisun Boardroom, also located at the hotel, can host small meetings of 6 to 20 (max) people.

Carnival City also offers smaller break away venues to complement the Rio Ballroom. The Rio 1, 2 and 3 venues can host 80 people in a cinema style set up. They can be used as three separate rooms or as one larger venue that can accommodate 250 people for a banquet or 300 in a cinema style set up.

“Whether you’re hosting a halfday seminar, a full-day workshop or a multi-day conference, we have flexible rates that can be applied to any of our 10 conference venues.

“We also offer a wide selection of themes, from classic and elegant, to fun and vibrant, to bring themed events

10 Business Events Africa September 2018

to life. This includes table settings, chair covers and other decorative items which can be incorporated into your package for convenience and cost savings,” said Michelle Smith, marketing manager at Carnival City.

Half and full day conference packages are available and can be tailored to include: • Full catering facilities • Tea, coffee and refreshments • Secure parking • Service staff • Event planning support • Audio system • Standard drop down screen • Data projector • Flip charts and markers • Adjustable lighting • Stationary kits • Registration table • WiFi Half day packages are priced at R365 per person and full day packages are priced at R435 per person.

“When you host your conference or event at Carnival City, you also have the option to include exciting gaming and entertainment opportunities into the experience for your delegates.

Fun activities such as tables training or a small competition for guests are great for team building or as an icebreaker,” Ms Smith said.

“At Carnival City, you have access to a one-stop function and events solution.

Everything from state of the art venues, catering, staff, entertainment, and décor can be managed by our highly capable on-site team,” she concluded.

CONTACT T +27 11 898 7027/ 7112 E alina.seage@suninternational.com nontembiso.mnyamana@ suninternational.com www.suninternational. com/carnival-city/ conferencing/

www.businesseventsafrica.com

Experience the best entertainment destination in the East Rand.

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SOUTH AFRICA NATIONAL CONVENTION BUREAU

GOING BEYOND TOURISM

In this update, Business Events Africa looks back over the last six years and what the South Africa National Convention Bureau (SANCB) has achieved. The SANCB has also grown and over the years structures have changed with the industry, in order to deliver the best services to the business events industry in South Africa.

Business Events Africa takes a closer look at the SANCB; the people, the services, achievements; and the contribution it makes to the business events industry and the country.

THE TIME TO RISE IS NOW, JOIN US. For destination expertise and convention planning support, contact the South Africa National Convention Bureau.

T: +27 (0)11 895 3000 | E: convention@southafrica.net | W: www.businessevents.southafrica.net

SANCB | Going beyond tourism

The SANCB journey

By Irene Costa, editor of Business Events Africa

In 2012 when the South Africa National Convention Bureau (SANCB) was launched the message was ‘South Africa is open for business,’ six years down the line and the message has transformed to something more impactful than the business events industry could ever have imagined.

“T

he SANCB launch came at a time when the business events industry in South Africa was starting to make a mark on the international stage, but needed some direction.

The problem was that there was no government support for the business events

sector, and at the it time was lumped in with leisure tourism. Having a dedicated team working on business events has cemented South Africa’s position as a top business events destination.

The SANCB was launched to grow and energise the business events industry.

What is the SANCB? The South Africa National Convention Bureau (SANCB) is a ‘one-stop solution’ for independent information and assistance, giving neutral advice on all aspects of hosting and organising any business event in South Africa.

T

he SANCB provides dedicated assistance to meeting planners, as well as incentive and exhibition organisers who are considering South Africa as their next destination. Support is provided on

every level, using expertise, strategic planning and destination knowledge to ensure the conference, exhibition or incentive in South Africa is memorable for delegates and hasslefree for organisers and associations.

14 Business Events Africa September 2018

In the past six years, the SANCB has certainly done this. The business events industry is now acknowledged as a standalone industry that works hand-inhand with tourism. Business events go ‘beyond tourism’, and over the years the sector has shown through research that it has a significant economic impact on our country.

South Africa’s excellent track record in international events has seen it host meetings such as COP17, the 10th BRICS Summit, and the World Economic Forum.

It is also one of a handful of countries that has played host to most of the major sports world cups, including the 2010 FIFA World Cup™, and the Cricket and Rugby World Cups. – Irene Costa

”

www.businesseventsafrica.com

SANCB | Going beyond tourism

Win as One

T

he ‘Win as One’ pledge was unveiled at the SAACI congress in 2012. By signing the pledge, the business events industry players took the opportunity to commit in this public affirmation their support and collaboration as a partner to “sign up ultimately for the benefit of our destination, the profitability of business, the strength of our industry and the success of our economy” through business events. With the support of the business events industry, the SANCB has over the last six years grown the country’s share of the international business events market.

STRONGER TOGETHER

Industry partners - signing the 'Win as One' pledge. www.businesseventsafrica.com

Business Events Africa September 2018 15

SANCB | Going beyond tourism

The SANCB team organogram CHIEF CONVENTION BUREAU OFFICER Amanda Kotze-Nhlapo T: +27 (0)11 895 3212 C: +27 (0)82 333 6205 E: amanda@southafrica.net

GENERAL MANAGER: MIC SALES

Mpho Mphago T: +27 (0)11 895 3094 C: +27 (0)71 892 8534 E: mphomp@southafrica.net

GENERAL MANAGER: EXHIBITIONS AND STRATEGIC EVENTS

Bjorn Hufkie T: +27 (0)11 895 3097 C: +27 (0)82 839 4510 E: bjorn@southafrica.net

MIC SALES MANAGER X2

BUSINESS UNIT COORDINATOR

HEAD: BUSINESS DEVELOPMENT & SUPPORT SERVICES

Neil Nagaroo T: +27 (0)11 895 3040 C: +27 (0)82 929 5241 E: neil@southafrica.net

EXHIBITION SALES MANAGER

Merryl Fairfoot T: +27 (0)11 895 3114 C: +27 (0)71 316 1646 E: merryl@southafrica.net

Lonwabo Mavuso T: +27 (0)11 895 3067 C: +27 (0)72 906 0155 E: lonwabo@southafrica.net

Tshepo Maseko T: +27 (0) 11 895 3074 C: +27 (0) 73 949 4077 E: tshepo@southafrica.net

EXECUTIVE PROJECT MANAGER: TRADE PLATFORMS • Indaba • Meetings Africa

MIC SALES OFFICERS X2 • Associations (conventions) • Meetings & incentives Veruschka Rugbeer T: +27 (0)11 895 3136 C: +27 (0)82 461 5408 E: veruschka@southafrica.net Gugu Mchunu T: +27 (0)11 895 3115 C: +27 (0)78 099 9112 E: gugum@southafrica.net

Nitta Sukha T: +27 (0)11 895 3111 C: +27 (0)83 601 5377 E: nitta@southafrica.net

Bongiwe Nzeku T: +27 (0)11 895 3113 C: +27 (0)82 603 9393 E: bongiwen@southafrica.net

SUPPORT SERVICES COORDINATOR • Delegate boosting • Onsite support Nico Vilakazi T: +27 (0)11 895 3109 C: +27 (0)72 393 8593 E: nico@southafrica.net

BUSINESS DEVELOPMENT COORDINATOR Mdu Biyela T: +27 (0)11 895 3087 C: +27 (0)79 991 0967 E: mdu@southafrica.net

HOSTED BUYER PROGRAMME OFFICER X2 Swazi Dlamini T: +27 (0)11 895 3173 C: +27 (0)73 499 3234 E: swazi@southafrica.net Fikiswa Mgolombane T: +27 (0)11 895 3009 C: +27 (0)79 302 9852 E: fikiswa@southafrica.net

STRATEGIC PLATFORMS & EVENTS MANAGER Zinhle Nzama T: +27 (0)11 895 3142 C: +27 (0)60 529 5027 E: zinhle@southafrica.net

STRATEGIC PLATFORMS COORDINATOR Mmabatho Sikhakhane T: +27 (0) 11 895 3079 C: +27 (0) 82 785 4168 E: mmabathos@southafrica.net

16 Business Events Africa September 2018

www.businesseventsafrica.com

SANCB | Going beyond tourism

SANCB structure

THE LILIZELA TOURISM AWARDS

These awards were launched in 2013 by the South African Minister of Tourism, and are South Africa’s premier travel and tourism recognition awards.

The SANCB structure has changed from when it was launched in 2012. The three units within the SANCB are MIC Sales; Exhibitions & Strategic & Mega Events and Business Events Development & Services Support. Here are each unit’s responsibilities:

1

2

MIC Sales

• Marketing • Coordinating Business Events • Bidding • Bidding support

The aim of the awards is to recognise and celebrate tourism and business events’ businesses for excellence, for their contribution to South Africa’s global competitiveness, and for growing tourism’s contribution towards GDP and job creation.

Exhibitions & Strategic & Mega Events

SANCB is mandated to execute seven strategic leisure and business trade platforms.

• Project manage and coordinate: – Meetings Africa – Africa’s Travel Indaba • Coordination of all the trade platforms • The Lilizela Tourism Awards • Below are the four international business shows that South African Tourism participate on under the SANCB umbrella: – IMEX Frankfurt – IBTM China – IMEX America – IBTM World

3

Business Events Development & Services Support • Onsite event support • Convention planning support • Delegate boosting • Delegate boosting packages • Business development

SANCB 2012-2017 achievements

The Bidding Fund The South African government has allocated R90-million for a Bidding Support Programme to allow South Africa to bid more aggressively for international association conferences, meetings, incentives and exhibitions over the next three years.

T

he money is available to associations whose meetings align with South Africa’s key industries and can show their meeting will deliver knowledge exchange and investment opportunities.

This goes hand in hand with South African Tourism’s I Do Tourism campaign and its 5-in-5 growth strategy of attracting an additional five million tourists in five years; four of which would be international and one million local visitors.

Key objectives and outcomes SA’s bidding support programme’s main objective is to contribute towards SAT’s goals and targets including: • Contribute towards achieving our 5-in-5 growth strategy targets.

• Achieve inclusive growth opportunities for SME’s within the business events industry.

• Contribute towards creating opportunities within the African market.

• Creating regional spread opportunities and ensure the spread of business across SA.

BIDDING PERFORMANCE 2012 – 2017 NUMBER OF BID SUBMISSIONS

COMBINED CONFERENCE DAYS

www.businesseventsafrica.com

This fund gives South Africa ‘extra muscle’ when competing against other destinations.

NUMBER OF POTENTIAL DELEGATES

240 BIDS AND PROPOSALS

Delegates

1 100 Days

R5 billion

BIDS WON

BIDS LOST

424 450

ESTIMATED ECONOMIC IMPACT

Business Events Africa September 2018 17

SANCB | Going beyond tourism

BUSINESS EVENTS ARRIVALS South Africa is host to approximately 1 MILLION international business events delegates annually whose primary purpose of visit is to attend meetings, conventions, conferences or .exhibitions

2017 – 2021

1.3 million delegates

BIDDING SUPPORT PROGRAMME Primary focus of Bid Support Programme: securing international conventions, meetings, incentives, exhibitions (i.e. bids) .

R90 m 2017 - 2021

Bid policies and procedures

BIDS SECURED PIPELINE 2018 – 2023

TEAM SA BUSINESS EVENTS GROWTH TARGETS

Number of bids secured:

54 (International & regional bids)

Baseline delegates

25% Growth

2013 - 2016

2017 – 2022

Combined conference days:

400 000

241 event days

delegates

Number of delegates:

97 000 delegates Estimated economic impact:

R1.4 billion

Key considerations for bid support The following indicators are used in the evaluation process to determine the level of bid support that is provided to business events.

MICE Only meetings, incentives, conferences and trade exhibitions will be supported Number of delegates Number of delegates from outside SA (40% international events / 20% African regional) Economic sectors Economic sectors linked to the NDP Export stimulus Does the business event demonstrate any export stimulus?

Foreign direct investment Does the business event demonstrate a foreign direct investment stimulus?

Trade Does the business event demonstrate any trade industry stimulus?

Service industry Does the business event demonstrate any service industry stimulus?

Knowledge and creative industry Does the business event demonstrate any knowledge and creative industry stimulus?

Profile Will the business event put SA in the international limelight of the particular sector or industry?

Seasonality Additional support provided to business events hosted in low season Regional spread Additional support for business events hosted in cities and towns – not including Cape Town, Johannesburg & Durban Inclusive growth Additional support for business events to procure support services from SMFs African growth Additional support for African regional business events hosted in cities and towns – not including Cape Town, Johannesburg & Durban

18 Business Events Africa September 2018

www.businesseventsafrica.com

SANCB | Going beyond tourism

BID SUBMISSIONS

BID SUBMISSIONS (APRIL 2017 – MARCH 2018) SEGMENTS – 94 TOTAL SUBMISSIONS 70

62

60 50

Financial year: April 2017-March 2018

40

94 submissions 88 673

20

30 18 7

10

7

0 Associations

Corporate Meetings

Incentives

Exhibitions

delegate numbers

382

BID SUBMISSIONS (APRIL – MARCH 2018) SECTORS 18

conference days

17

16 14

Estimated economic impact

R1 904 560 930

12 8

10 8 6

7 6 5

3

4

4

36

Pending:

Lost:

55

5

3

2

Won:

4

4

4 3 2

2

2

2 1

1

1

2

1

1

0

3

JOB CREATION AND ECONOMIC IMPACT Annually, the international business events industry supports on average some 252 000 direct and indirect job equivalents in South Africa, and contributes (in total) over R115 billion to GDP annually in South Africa.

www.businesseventsafrica.com

BID SUPPORT Bid support:

R 23 099 380

Site inspection support:

R 3 400 000

Delegate boosting and on-site event support:

R6 320 000

Total support:

R32 819 380

Business Events Africa September 2018 19

SANCB | Going beyond tourism

Bids pipeline Year

No of secured bids

2018 48

2019 18

2020 12

2021 6

2022 5

Bid No of Conference submission conferences Delegates days year secured 2013/2014

8

2014/2015

9

2015/2016

8

2016/2017

5

2017/2018

18

2013/2014

2

2014/2015

4

2015/2016

2

2016/2017

1

2017/2018

9

2013/2014

4

2014/2015

3

2017/2018

5

2014/2015

1

2017/2018

5

2013/2014

2

2017/2018

3

Total 89

Estimated economic impact

229

71 607

R2 528 428 800

83

13340

R425 638 400

R3.1 billion

44

5025

R125 849 600

ESTIMATED ECONOMIC IMPACT

93 086

28

1895

R61 632 000

120

1219

R29 811 200

404

93 086

R3.1 billion

3% Tshwane Johannesburg 11% Durban

13%

DELEGATES

404

CONFERENCE DAYS *updated figures up to August 2018

Regional bid distribution 57% CAPE TOWN Won 17 | Pending 32 | Lost 5 13% DURBAN Won 3 | Pending 8 | Lost 1 11% JOHANNESBURG Won 8 | Pending 2 | Lost 0 3% TSHWANE Won 1 | Pending 2 | Lost 0 10% MULTI-CITY PROPOSALS Won 2 | Pending 5 | Lost 0

3% OTHER CITIES Won 1 | Pending 2 | Lost 0

57%

Cape Town

Other cities included Kimberly, Pilanesburg (North West Province) and Mpumalanga.

Delegate boosting activations Delegate activations (April boosting 2017 – March 2018) 25 Activations

68 500 Delegates reached

Combined conference days: 131

20 Business Events Africa September 2018 Delegate Boosting Activations (April 2017 – March 2018)

ROI: R2m investment www.businesseventsafrica.com

REPORT BACK | Stellenbosch Business Tourism Indaba

Stellenbosch

A destination of choice

STELLENBOSCH is a university

South Africa’s Minister of Tourism Derek Hanekom said that Stellenbosch has something quite exceptional to offer the global traveller, and should become a destination of choice. He was the opening speaker at the two-day Stellenbosch Business Tourism Indaba 2018 held at Cavalli Wine and Stud Farm outside Stellenbosch. www.businesseventsafrica.com

town in South Africa’s Western Cape province. It is nestled between vineyards, and secluded by magnificent mountain ranges. The town’s oak-shaded streets, lined with cafes, boutiques and art galleries are bordered with two world heritage nature reserves, Jonkershoek and Simonsberg.

H

e added that Stellenbosch has no less than 200 quality restaurants, a diversity of experiences and 150 wine estates to discover and enjoy.

“That’s extraordinary: every one of them is special, every one of them is unique, every one of them is beautiful, and they offer a variety of different wines”.

Business events With regard to business events, specifically conferences and meetings, he said that Stellenbosch and the Western Cape have experienced impressive growth.

The growth of this sector of tourism in South Africa has been quite exceptional, with a 2018 forecast of 54 bids, translating into some 30 000 delegates visiting our country and an income of almost R1 billion. He said the projected

Annemarie Ferns, chief executive officer of Stellenbosch 360; Sisa Ntshona, chief executive officer of South African Tourism; and Derek Hanekom, Minister of Tourism.

figures for 2022 are set at 103 events, 100 000 delegates and R3.5 billion. This is huge, and the spin-offs even bigger.

Business Events Africa September 2018 21

REPORT BACK | Stellenbosch Business Tourism Indaba

Event organiser Zelda Coetzee-Burger (left) with the panel that discussed “Transformation in business tourism”. To her right, moderator Dr Leslie van Rooi, senior director: social impact and transformation at University Stellenbosch; Enver Mally, chairperson, Cape Town Tourism; Nocawe Piedt, business owner & Dine-with-the-Locals hostess, Kayamandi; Gwyn Matthews, chief executive officer and owner of Southern Cross Conferences; and Vivian Kleynhans, founder-owner: Seven Sister Vineyards.

VENUES Organisers can choose from over 70 conference and event venues located in and around Stellenbosch (this excludes venues at the Stellenbosch University). Amenities vary from historic and atmospheric to the most modern, state-of-the-art venues.

This historic beauty of the town and scenic splendour of the winelands make this a sought-after business, academic and leisure destination for conferences, teambuilding, workshops, weddings and other special occasions.

Representatives of the business tourism industry in a jovial mood with a glass of Stellenbosch’s best enjoying a break at the Business Tourism Indaba. From the left are Rita Garrod, Caylix Sport; Corné Koch, head of Cape Town Convention Bureau; Inge Dykman, Wesgro; and Annemarie Ferns, chief executive officer of Stellenbosch 360.

Five pillars of tourism growth Mr Hanekom added that every congress delegate and businessperson was bound to do some leisure tourism while visiting South Africa. He challenged all South Africans to promote Brand SA and to “be the change-agent in whatever you do”.

He referred to the five pillars applied to tourism growth and business tourism in South Africa, including: • Destination South Africa • Making it easier to visit South Africa • Unique visitor experiences • Marketing South African tourism • Inclusive growth.

Gateway to Africa Tim Harris, chief executive of Wesgro, shared an insightful talk about the new realities of the ever-changing modern world titled Economic disruptors – the new normal.

He emphasised that the Cape is a gateway to the rest of Africa, with R45 billion exported to the continent. He added: “Tapping into the rest of Africa’s growth will be key for future growth. Some $400 billion in total consumption growth in the next decade is projected for Africa.”

Other positive factors mentioned are: • A constant positive economic growth in our province of 2.5 per cent (second in SA after Gauteng’s 2.6 per cent) has helped to raise South Africa’s growth rate during 2011 to 2016.

MIXING BUSINESS WITH PLEASURE Business travellers are spoilt for choice in the vibrant, colourful town of Stellenbosch. Take a walk along the streets where tables spill out onto the sidewalk and big chalk menus arouse your appetite. As you wander from café to art gallery to restaurant and bar, keep a watchful eye for the gorgeous outdoor sculpture exhibition scattered through-out the town.

Each year the theme changes, involving some of South Africa’s most prominent artists and sculptors. For a little stress-relief, numerous spas offer massages and relaxing spa experiences.

Nature lovers or adrenaline junkies can choose between several golf-courses or mountain-biking trails in Stellenbosch and surrounds.

22 Business Events Africa September 2018

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REPORT BACK | Stellenbosch Business Tourism Indaba

GETTING AROUND • There are many options for hiring a rental car or chauffeur drive service, as well as booking metered taxis as needed.

• Uber.com offers their services in Stellenbosch, which can be booked via their website or app.

• Tuk Tuk Stellies offers an unusual and affordable way of getting around and can be booked for ad hoc transport needs or a full wine tour.

• Consider renting a bicycle from Adventureshop and traverse the winelands at your own pace.

• The Western Cape has a services economy with a strong manufacturing base.

• A focus on better air connectivity has boosted trade in goods and services.

The Cape Town Air Access project has added 13 new routes and 14 route expansions, adding over 1.5 million twoway seats to Cape Town International.

• This helped to drive a tourism boom in the Cape International passenger with a growth of four per cent during 2016 – 2017.

speech pointed out the huge spin-offs for South Africa from business tourism and the leisure tourism that goes handin-hand, and his belief in Stellenbosch’s potential as an exceptional tourism destination of choice. The statistics and projections that Tim Harris gave in his presentation about Stellenbosch and the Western Cape provide valuable information for our future strategies”.

Stellenbosch trading with the world: 2008 – 2017

Business Tourism Indaba a resounding success

On Stellenbosch as a region, he indicated that the area has enjoyed strong and positive growth since 2008, with exports rising from R5.03 billion in 2008 to R11.47 billion in 2017.

• Stellenbosch’s exports constituted 40 per cent of the Cape Winelands regional exports in 2017.

• The municipality only imported 12 per cent of the district’s imports.

• Over the reviewed period, the municipality demonstrated a positive trade balance of R8.17 billion.

• Withstanding the drought, citrus fruit exports almost doubled in the period 2016-2017. This led to an increase in the trade surplus.

Ms Ferns confirmed that the full-house Indaba was a resounding success, taking this important regional business tourism strategy and investment to the next level, which is essential for sustained tourism growth.

She concluded: “We were fortunate to have both high-quality local and international experts as speakers that enriched us with a lot of innovative and intellectual capital, along with 166 enthusiastic delegates. We also had whole-hearted institutional support from SA Tourism, the South Africa National Convention Bureau, Cape Town Convention Bureau, Wesgro, the Ministry and the Department of Tourism, the Stellenbosch Municipality, Stellenbosch University. We would like to thank Grosvenor Conferences and our very accommodating host, Cavalli Wine and Stud Farm, with its exceptional conference facilities and surrounding scenic beauty.

“I would also like to extend a special word of thanks to all our Stellenbosch 360 members for their ongoing support, as well as the visiting and other media for their excellent coverage of this event.”

Huge spin-offs for the country Annemarie Ferns, chief executive officer of Stellenbosch 360, commented: “From our regional tourist perspective, I was especially heartened by the fact that Minister Hanekom in his opening

STELLENBOSCH is uniquely positioned for hosting events. It is situated just 30 minutes from Cape Town International Airport and 40 minutes from Cape Town, in the scenically beautiful and peaceful Cape Winelands.

www.businesseventsafrica.com

CONTACT STELLENBOSCH 360 ann@stellenbosch360.co.za +27 (21) 883 3584

Business Events Africa September 2018 23

WINE CONFERENCING

Spier is all about conferencing for good The historic Spier Hotel and Wine Farm in Stellenbosch is constantly striving to find innovative ways for its business to have a positive social and environmental impact. This very much embodies its approach to events, which it calls Conscious Conferencing.

B

y hosting your event at Spier, you’ll be helping to uplift communities, support local businesses, contribute to staff wellness and benefit our environment – all the while treating your delegates to a great experience.

Just 40 minutes from Cape Town, and 20 minutes from the airport, Spier offers 12 different meeting venues that can host large and small conferences, as well as business meetings, workshops, seminars and exhibitions. The venues include a 430-seater auditorium, three meeting rooms in the 1822 historic Manor House (which has an oak-shaded courtyard adjacent to it) as well all as three river and mountain-facing conference rooms which can be used separately or combined to seat 250 delegates.

In addition to Spier’s Eight restaurant, which can be booked for private use, there are a variety of picnic spots and outdoor spaces for cocktails or dining. Comfortable, country-style accommodation is available for delegates in the four-star, 153-room Spier Hotel.

Get involved In partnership with Pack for Purpose, Spier has selected three social development projects which guests can make a contribution to. If you have spare space in your luggage, you could make a huge difference by packing in a donation of stationery, games, sports gear and soccer balls.

Want to offer your delegates memorable activities? Spier offers tours of its Tree-preneurs nursery, its eco-friendly wastewater treatment plant and the worm farm and compost site where organic waste from Spier’s kitchens is transformed into nutrient-rich fertiliser. Or you can invite your delegates to collect eggs from free-roaming chickens and learn, in the Werf Food Garden, how to prepare soil for planting and how to grow vegetables – before picking a few for lunch.

Ever greener

On the plate Spier serves wholesome and delicious food, fresh from the farm, that pairs perfectly with its award-winning wines.

Underscoring this is the belief that the natural flavour of food should speak for itself, so expect a conferencing menu that is seasonal, uncomplicated and creative.

Beef and pork come from grass-fed animals reared on Spier’s pastures, along with delicious eggs laid by happy hens that scratch around freely in the fields. The animals are reared without the use of antibiotics or hormones. As a participant South African Sustainable Seafood Initiative (SASSI), Spier also promotes sustainable seafood choices.

During sessions, healthy snacks of dried fruit and nuts are available for delegates, while at breaks there is local seasonal fruit juice, organic rooibos tea and Fair Trade filter coffee, as well as freshly baked cookies from the Khayelitsha Cookie Company. This is a social upliftment project which hires previously unemployed women from Khayelitsha, providing skills, training and permanent, affirming employment.

Organic and Fair Trade wine is available on request for post-session catch-ups.

24 Business Events Africa September 2018

While Spier has long offered sustainablyminded conferencing solutions, it is setting the bar even higher following a R1 million refurbishment of its facilities.

The upgrade includes the installation of temperature-regulating glass sliding doors at the centre’s entrance and soundproof double doors for its Tamboers Lounge, as well as water-saving motion-sensor taps and waterless urinals, adding to the farm’s 400 existing water-saving devices.

A concerted effort to conserve water has resulted in major savings. Spier also recycles more than 97 per cent of its solid waste and 100 per cent of its organic waste, and treated black and grey water irrigates the garden and grounds.

Delegates are kept refreshed with filtered tap water and the Water From Air™ machines harness the atmosphere’s humidity, served in recyclable glass bottles.

Pens and notepads are made from 100 per cent recycled paper, with leftover stationery going to deserving schoolchildren in nearby communities.

As part of Spier’s commitment to a selfsufficient and sustainable future, a solar power system was installed in August 2017. The system generates electricity from the sun and offsets approximately 40 per cent of the conference centre’s annual power usage. Not only is solargenerated power less expensive than energy from the grid, it also substantially reduces Spier’s carbon footprint.

The solar energy generated by Spier in one year is 50.8 metric tonnes of CO2 savings; this is the equivalent of 24.58 tonnes of coal that doesn’t need be burnt in a coal-fired power station.

Spier supports a number of youth employment initiatives and is a partner of the Tree-preneurs project which encourages members of impoverished communities to grow indigenous trees in exchange for essential goods. www.businesseventsafrica.com

PERSONALITY PROFILE

Craig Newman

Nothing is impossible Craig Newman, 51, incoming president for UFI 2019, has been serving as the chief executive officer of the Johannesburg Expo Centre (JEC) for the past 12 years and has turned it into a highly profitable business, year on year.

W

ith over 27 years of industry experience, Mr Newman has made a phenomenal contribution to the South African exhibitions, conferences and events industry. Since 1991, he has occupied leadership positions in some of South Africa’s leading business events industry companies that included Forge Ahead Exhibitions, TML Reed Exhibitions, Oasys Innovations, Balanced Solutions and Kagiso Exhibitions and Events.

WHAT IS UFI? UFI is the leading global association of the world’s tradeshow organisers and exhibition centre operators, as well as the major national and international exhibition associations, and selected partners of the exhibition industry. UFI’s main goal is to represent, promote and support the business interests of its members and the exhibition industry. UFI directly represents around 50,000 exhibition industry employees globally, and also works closely with its 55 national and regional association’s members.

On 1 June 2006, Mr Newman’s appointment as chief executive officer of the Expo Centre signalled the beginning of a new era. Having set about fixing things immediately, he became the major driving force behind the JEC with his exceptional vision and his confidence to make things happen.

The JEC was the host venue for the international broadcast centre for the 2010 FIFA World Cup, held in South Africa.

new, something different. It is an incredible industry to be part of.

Where do you see the business events industry in South Africa? The industry

What role does your family play in your life? Everything I do, I

is struggling at the moment, it is very tough. The environment is tough because the economic situation is tough.

Companies are finding it difficult to invest in conferencing and exhibitions.

Many exhibitions are shrinking; it is a very competitive environment. In this kind of environment, the cream rises to the top.

Strong companies will continue to grow from strength to strength.

Looking to the future, there will be more investment and more participation from government and the public sector.

Already, most conferences and exhibitions are coming through the public sector.

This is where growth and development lies in our industry going forward.

Where did you grow up? I grew up in a township in Durban called Wentworth. I completed my matric at Fairvale Secondary. I have no tertiary education. When I finished matric, I headed to Johannesburg.

What do you enjoy most about the business events industry? Everyday there is something

26 Business Events Africa September 2018

What has been the biggest change you’ve seen in this sector? The use of technology. With the explosion of IT, people thought there would be no need for exhibitions as everything would be done online, but the thinking has changed. The fact is, technology has improved the delivery of exhibitions around the world.

do for my family. As simple as that. I am married to Fatima and have twin girls and a son.

What would you change in your life if you could when looking back? Absolutely nothing. I would do it all over again. It has been an incredible journey; I have no regrets, no desire to change anything. My upbringing was tough but that has made me a tough person, made me street wise and I think if it wasn’t for my upbringing I wouldn’t be where I am today.

Do you have any hobbies?

Not so much hobbies, but I have passions. Music is my passion. Music is what brought me from Durban to Johannesburg as I am a drummer. I drummed for the first five to six years in the city. I loved and enjoyed it thoroughly, but realised I couldn’t survive on it for a living, but music remains my passion. The music industry is tough all over the world.

Sport is also my passion. Soccer is my leading interest, but I follow most sports; soccer, rugby, tennis, golf, cricket. www.businesseventsafrica.com

PERSONALITY PROFILE

Who is your favourite sportsman? Muhammad Ali. It is

Zanzibar. It is not known to many, but it is a piece of paradise.

incredible if you look at his life and his lifestyle… what he went through to get to where he was, becoming the best boxer in the world.

What type of holiday would you avoid at all costs? Historical

leisure time. I relax by hosting people, by having dinner or lunch with people over a glass of wine, and just enjoying the conversation and company.

city holidays – it bores me to death. I can only do it for a short time.

What is your favourite food?

What do you do for leisure? I spend time with my family. I love hosting family and friends at home with a braai and, of course, music.

What is your secret to success? My belief is that nothing is impossible. I take a lot out of my initials CAN. I can do whatever I want, I can achieve whatever I want to achieve.

What has been your biggest challenge in this sector?

Integrity – there are many people in the industry that operate with integrity – but also lots who don’t. It is very challenging, it is important to deliver to any client what you have promised.

What is the most memorable place you have ever been to, and why? Most recently, Mnemba Island, a private island off the coast of

www.businesseventsafrica.com

If you could be anyone for the day who would you be and why? Right now, the Queen of England. Just think: being born into royalty gives you lack of reality in life, and I would love to experience what it would be like to lack that reality by being a king or queen.

What is your favourite book, film, TV programme?

Book: I’m not a big book reader. I am more a current affairs person, and I read a newspaper every day.

However, of the few books I’ve read, I really enjoyed Sir Alex Ferguson’s autobiography.

Film: Man on Fire with Denzel Washington.

TV programme: I don’t have a favourite TV programme. If I’m in front of the TV, I’m watching sport.

How do you relax? Same as my

I love most food but if I had to choose, a good braai with chops and puttu (maize meal), and very strong tomato gravy.

Who is your role model? I have quite a few. From a spiritual point of view, my dad was my role model. He was a pastor. From a business perspective, my role model is Raymond Burke, an incredible business man, also because he has a realistic approach.

What advice do you have for anyone starting out in this industry and hoping to follow in your footsteps?

Stay true to yourself, be driven, be selfmotivated and be proactive.

What is your dream for the future? Continued success in all aspects of my life – family, business and spiritual.

Business Events Africa September 2018 27

EXECUTIVE CHEF

Keshan Ramburan A passion for cuisine and hospitality There is a new man in charge of the kitchens at Cape Town’s Best Address. Keshan Rambarun has been promoted to the position of executive chef at The Table Bay after just over a year in the role of executive sous chef.

F

rom the tropical coastline of KwaZulu-Natal to the wild and rural landscapes of the North West Province, Keshan’s career in the hospitality industry has been shaped by a diversity of experiences and personalities. But it seems as though a career in culinary arts was inevitable for Keshan who grew up in KwaZulu-Natal surrounded by a family whose gatherings under warm African skies were characterised by food.

“My family set a foundation for me and taught me how to always treat people equally. Every person that walked through our doors was considered a special guest, and I take that lesson with me wherever I go.

“Their warmth and genuine hospitality had a profound influence on me. Not only has it shaped my personality, but it also inculcated in me an indisputable passion for cuisine and hospitality.

After completing school, I had no doubt about what I was going to do.

I had an innate talent for cooking and I couldn’t wait to unleash it, and learn more,” Keshan recalled.

Over the years, he has enjoyed the mentorship of some of South Africa’s top chefs. One of the highlights of his early career was the opportunity to feature and assist BBC Television’s Chefs Brian Turner, Alan Coxon and Aldo Zilli at The Cape Town Food & Wine Show. He has also had the privilege of cooking for a number of South African and international What is your signature dish?

Chargrilled ostrich fillet with parsnip puree, sweet potato and madumbi gnocchi, sous vide rainbow carrots, tender stem broccoli, burnt pearl onions and rubicon jus – to be served with a Meerlust Rubicon 2013.

celebrities. In 2010, 2011 and 2012, Sun International commissioned him to prepare for parliamentary dignitaries at The Vodacom Durban July.

While there have been a number of milestones and people that have inspired his growth in his career, he says it is his late father who had the biggest impact on him, both at home and at work.

“My late father was a very wise man and a leader. His morals, principles and achievements were admirable. He taught me how to communicate with people from all walks of life, this is one of the reasons I do not see ‘colour’ and treat everyone equally. He also used to say that mediocrity is not applauded; excellence is applauded. Excellence is something I have always strived for.”

His tenure as executive sous chef has offered him something of a settling in period and he has entrenched himself in the culture and daily workings of the hotel which he says was a humbling experience. He is as inspired as ever to be

What trends are emerging in the conference industry in regards to food?

Efficiency and nutritional meals and beverages.

What has remained constant in this industry? Growth in the industry.

What is your

28 Business Events Africa September 2018

favourite beverage?

Fresh orange juice.

What is your favourite food? Toasted cheese, basil and tomato sandwich.

What is your pet hate? Clock watchers.

What is your great love? Food.

working in such a beautiful location.

“I want The Table Bay to be renowned the world over for being the best hotel in the Cape. We have the most breathtaking location, exceptional people and a truly remarkable product. We have all the makings to be the trendsetters in food as well as guest experiences and I am looking forward to my tenure as executive chef.

“We need to continue surrounding the hotel with passionate people. It is the people who define the guest experience and distinguish The Table Bay from other luxury hotels. From a food perspective, we offer an authentically South African experience, while at the same time adding an international twist to our dishes which ensures that they have universal appeal and reflect current trends.

“One of our focuses is to become more sustainable; to create more dishes that are a more ‘farm to fork’ and include more locally sourced ingredients.”

Keshan has no doubt that he made the right decision to enter the culinary field.

He has a fiancé, Melanie, who has supported him for the past eight years.

“For 18 years, I have learned to enjoy my career and being a chef. It has become a way of life and not just a job. I still love the rush. Of course, the exciting places I have been and people I get to meet have made my journey incredibly exciting.”

“You need to surround yourself with great team members to achieve your goals as the saying goes you are only as good as your team which I firmly believe in.”

“It is hard work and requires long hours and dedication. If you are going to choose this career, you have to put in the time, but you will always reap the benefits. At the end of the day, you have to be passionate and love what you do,” Keshan concluded. www.businesseventsafrica.com

YOUNG PROFESSIONAL

Izelle Verster lives in the moment Izelle Verster, 24, Southern Sun Silverstar hotel manager, is driven to be the best she can be and in the short time she has been in the industry, has shown her ability to lead.

T

hough career focused and ambitious, she is very family-orientated.

She is a newly-wed and comes from a very close knit family. “Silverstar has provided me with the opportunity for phenomenal growth. I can describe Silverstar as a corporate business where people care for each other. We have talented employees who make Silverstar a home away from home,” Ms Verster said.

Where did you grow up? I grew up in Wilgeheuwel, a quiet suburb of Roodepoort.

Where did you study? I was a bit hesitant deciding what I wanted to study and what career path I’d follow after school. My parents took me to the University of Johannesburg’s open day, and my destiny became clear as day. I enrolled for a course in hospitality management, obtained my diploma in 2014, and in 2015 I submitted my thesis and received my degree in hospitality management.

After I qualified, The Tsogo Sun Academy and Lobster Ink assisted me in furthering my education.

Where did you start your career? During my second year at UJ, I was employed at Orangerie, a guest house in Northcliff, where I was a ‘jack of all trades’. I was a waitress, laundry attendant, purchaser, supervisor, and wore any other hat that would fit! My experience at the guest house was very positive, and I learned a lot from my time there.

How long have you been in the sector? I have worked in the hospitality industry for about four years.

I enjoy the industry as it is vibrant and provides exposure to different cultures and skills. In 2014 I started my work integrated learnership at Southern Sun Silverstar Hotel, and I was permanently employed www.businesseventsafrica.com

afterwards as the front office supervisor in 2015 and in 2016 I became the front office manager. Today, I am proud to hold the title of hotel manager.

What role does your family play in your life? I married my best

opportunity to learn from other people, and it helps me grow as an individual.

What is your pet hate? People who are rude and who underestimate others.

friend, Jaques Verster, in January 2018. I am blessed with an amazing family. My husband, parents and siblings always support me and encourage me. They inspire me every day and provide guidance when needed.

What is the most memorable place you have ever been to, and why? I enjoy Knysna. It is a place

What would you change in your life if you could when looking back? I believe that everything

Cape Town – it is such a unique place, rich with history and culture, and I will go there on holiday anytime.

happens for a reason.

to kick back, relax, and enjoy good food, drinks and company.

What is your favourite city?

How do you relax? Having a braai

Do you have any hobbies? I

with friends and chatting the night away.

enjoy watching a good TV series or movie.

What is your favourite sport?

I am not a big sports fan, but watch rugby occasionally.

What do you do for leisure? I enjoy planning getaways with my husband.

It is always good to take a break and shut down from the busy work environment.

Who is your role model? My parents. They are hard-working, kind, humble and just amazing. I really look up to them.

What advice do you have for anyone starting out in this industry and hoping to follow in your footsteps? There will be

It is all about grit. I practise perseverance and passion in what I do.

obstacles in your journey, just remember why you started and what you want to achieve. Push yourself to the best of your abilities, and live in the moment.

What is the most challenging aspect of your position? My

What is your dream for the future? I have plenty of dreams! Both

role often requires me to be firm and strict. I make it a point to form strong relationships with my team members, which makes it a bit easier to provide honest constructive feedback.

my husband and I are young and recently started our life together, and dream of finding our ideal home, starting a family and to always find joy in what we do, both in our personal and work lives.

What is your secret to success?

What is the most rewarding What is the most impulsive part of what you do? I get exposed thing you have ever done? I am to different leaders of the hospitality industry. It is always a pleasure to have the

not a very impulsive person, I like to think things through and plan.

Business Events Africa September 2018 29

EXHIBITION STANDS

ExpoGuys

An exhibition stand should tell a story, engaging visitors through visual stimulation (creating memories); sensations (such as sounds or smells, evoking instant and associative interest); and language (requiring mental processing and making the experience interactive).

T

he design of an exhibition stand is a strategic and methodical process that allows a vision to come to life. It is important that the designer understands the objective and message of the stand, what will be showcased and why.

Employing an exhibition company to design your stand will help you make the most of your project, and your

You never get a second chance to make a first impression!

budget. To get the greatest benefit out of the company’s experience and design knowledge, provide as much information as possible upfront. Consider the following when preparing your brief:

Background • What service you provide or products you produce.

• The aims of exhibiting are brand awareness, networking, product and/or service promotion. Ultimately it is about sales.

• Visitor information – the target market and their demographics including age, industry etc.

• Highlight your competitive edge. What makes you different from your opposition?

Location and Timing • Dates of the exhibition, including build up and breakdown dates.

• The location of the exhibition venue.

• Stand size, location and orientation within the hall – floorplan of the exhibition.

Layout and Design • Which look and feel, with regard to corporate image, is required and supply of available images for presentation?

• Specific requests, i.e. extra height, 2nd floor, storage, meeting rooms etc.

• Are product demonstrations required and the specifications thereof • Product display information, i.e. dimensions, weight and other requirements.

• General requirements, i.e. seating, audio visual aids, marketing material and graphics.

• Advising the budget allocation upfront. This allows the designer to execute your vision within budgetary constraints.

Handing over the design and construction of your stand to a professional stand building company takes the pain out of exhibiting and maximises your return on exhibition spend.

y r o t S n a c i

r f A r Ou

OUR30 EXPERIENCE AND Africa DEDICATION IS2018 YOUR GUARANTEE Business Events September

Continued…

www.businesseventsafrica.com

EVENT GREENING FORUM

Why would you ‘go green’?

An introduction to event greening: Part two of a four part series by the Event Greening Forum.

“As an event organiser, venue or supplier, you determine the type of impact an event will have”

“T

he greenest event is the one that doesn’t happen,” said Greg McManus, chairperson of the Event Greening Forum (EGF). As true as this is, the EGF is not advocating we stop hosting events.

Events offer many benefits, such as stimulating the economy, providing jobs and advancing the businesses that host them. The EGF actively wants the events industry to grow and flourish, and for these benefits to increase. Yet it’s important to consider all of the impacts that an event has, including to the host community and environment. (If you read part 1 of this series, you’ll recall that event greening is about seeking the best outcomes across all three pillars of greening: people, planet and prosperity.)

An event’s social and environmental impacts can be positive, such as creating upliftment opportunities and conserving the local biodiversity. Or they can be negative, for example relying on imported products and generating large volumes of unnecessary waste. As an event organiser, venue or supplier, you determine the type of impact an event will have.

The benefits of ‘going green’ ‘Going green’ isn’t about sacrificing financial benefits for the social or environmental ones. Rather it is about considering them collectively – which often results in improvements across all three.

Practicing event greening also directly benefits your business in many ways: • Cost savings: Event greening is about managing your resources more responsibly. This involves: measuring what you use; monitoring the adjustments you make to your processes; and improving things so that you are more efficient and less wasteful. It also means more conservative procurement policies, such as questioning whether you really need something, or investing in items for the long-term. These adaptations can hugely improve your bottom line. www.businesseventsafrica.com

• Positive PR: By communicating your event greening efforts to your clients, sponsors, attendees and the public, your brand will gain positive publicity.

This in turn can attract more future business, as others want to associate with your brand. For example, did you know that 51 per cent of millennials will pay more for a greener product? And that 90 per cent of global consumers will switch brands to support one that is operating responsibly?

• Attract talent: Following on from the above point, millennials care about the type of impact the business they work for has on the world. By operating in a sustainable and ethical way, you’ll be able to attract the best emerging talent to your company.

• Resilience: We need to act sustainably because our planet has finite resources and certain limitations.

Event greening adapts your business to this reality. In turn, this makes your company more resilient in a future where scarcity will drive up prices and limit availability. You’ll be a few steps ahead of those competitors stuck doing things the old way.

• Greater creativity: Seeking more sustainable solutions challenges complacency and drives innovation.

You’ll invent new ways of doing things, discover better products and services, and be able to offer your clients an improved experience.

• Return on investment: The above points don’t address the many other benefits to planet and people that are a direct result of event greening.

Helping others in these ways can

have positive spin-offs for you, such as gaining strategic opportunities and greater influence in your community.

If you are still not convinced about the value in pursuing event greening, it is worth adding that it is not a huge and complicated activity. Often it is about making common sense decisions. In fact, you are likely doing it already, without knowing.

We encourage you to start small, and change one manageable thing at a time. Try it out and find an approach that works for you. And look out for part three, the next instalment in this series, for advice on how to get started on your event greening journey.

Want to know more?

If you would like to know more about event greening, visit www. eventgreening.co.za where you can browse the free resources, sign up to the monthly newsletter, or contact the EGF directly with any queries.

About EGF The Event Greening Forum (EGF) is a non-profit organisation that aims to promote sustainability within the business events sector. The EGF was established through dedication and support of eight industry associations who are recognised as founding members. The founding members are key industry associations working together to promote South Africa as a destination for various types of events.

They host educational sessions for industry and lobby government in an effort to implement sustainability principles into the daily operations of the events industry.

Business Events Africa September 2018 31

SAACI NEWS

Communication is key

By Rudi Van Der Vyver, chief executive officer of SAACI

The importance of communication in the business events industry is at the heart of everything we do. Communication enables us to build and maintain relationships, share knowledge, carry out work and achieve our goals.

C

ommunication creates global trends in the industry which makes it reliable to obtain statistical information, relevant information of the industry and alerts for the industry.

Communication creates accessibility and simplicity in networking that is the reason why during events it plays a major role in either the failure or success of an event. Communication is a two-way process and for it to be effective, requires the ability to both listen and talk.

Modern communication skills go beyond merely being a good storyteller and processing good ‘social skills’. As we now communicate through much more diverse methods, being savvy

on social media can also help us to communicate and reach out to a much wider audience and ultimately ‘spread the word’ more effectively. There is none more so than when it comes to events.

Quite simply, if an event is not communicated via social channels, opportunities to engage with all our members before, during and after the event will be missed.

Communicating about an event on social media can be done in a myriad of ways, from flashing pre-event discussions online using a specialised hashtag to filming short videos with the speakers about their chosen topic to share online and promote the event.

It is also vitally important for members to communicate with their industry associations as we act as a voice for the members, create value for them, therefore if we do not know what our members want from us it will be challenging to deliver unexpected results.

SAACI’s focus area through communication is to be more relevant, member-focused and introduce story-telling to ensure connectivity. Through a storytelling environment, it creates flexibility amongst clients, delegates, organisers and exhibitors to communicate freely throughout the industry.

RXSA NEWS

Unpacking the consumer show What exactly is a consumer show? Basically, a large-scale showcase of various products, prototypes and inventions designed to attract the attention of new potential buyers, where industry-specific like-minded merchants and customers convene in a single location for a set period. By Gill Gibbs, executive committee member of EXSA

A

s per industry standards, the organiser may charge visitors a small entry fee. The show exhibitors are able to interact directly with existing and prospective customers that are already in their key demographics.

This is a sales tactic that often yields a higher conversion rate than that of standard sales practices, and which also provides return on investment (ROI) for the vendor.

The value of a consumer show is determined by a number of factors, such as geographic location and the vendor and the types of products being offered.

These elements determine an effective consumer show, from the exhibitor’s approach and liaison with the visitor to that of the essence of the product and how it meets consumer demand.

The profound difference between a consumer show and that of a trade expo, is that most trade expos, also referred to as trade fairs or expositions, only permit industry members to attend.

Planning is paramount to every project success story, and it is no

different with a consumer event, from the right location to that of the right exhibitor and their product or service offering.

Elements such as security, health & safety, parking, attendee admission and logistics are critical components for this planning process.

Implementing management services for a consumer event will provide the best information and project implementation, based on the management’s experience, capability and credibility.

We reached out for comment to some of our members – with most companies riding and surviving the current crazy industry roller coaster, we only received one comment.

Andrew Gibbs, ConCept G Exhibitions & Events From a custom manufacturer supplier’s perspective (and system stand and infrastructural supplier), Andrew Gibbs, managing director ConCept G Exhibitions & Events, elaborates on his experience on consumer shows.

He said: “There is definitely a variety of DIY stands, where often the exhibitor is either building the stand themselves or they are making use of a shop fitter that is not well-versed with exhibition and event industry rules and regulations.

Planning is paramount to every project success story, and it is no different with a consumer event, from the right location to that of the right exhibitor and their product or service offering.

“In these cases, there is an absence of a safety file and often, an absence of the correct PPE and safety protocol. This poses an alarming situation where professional manufacturing stand contractors are required to invest in the correct safety files and PPE and are consistently targeted

by OH&S personnel on site, whilst those who DIY do not seem to be governed by the same rules and regulations.

“One rule does not seem to apply to all. This situation should be addressed and corrected.”

AAXO NEWS

Decorex

Mama Magic

The Wedding Expo

Consumer show future

is promising

With the economy in a technical recession, and consumer spend dwindling, concerns have been raised about the future of consumer shows. “As someone with a passion for the industry, I can assure you that the consumer exhibition market is alive and well in Southern Africa,” said Leatitia van Straten, chairperson of AAXO.

C

onsumers may be spending with caution, but they still have needs to be met. Exhibitions entice all five senses, which provides the consumer with an opportunity to have face to face interaction with an expert on the topic at hand. Answers are provided instantly and allows the consumer to make an informed decision on the spot.

Exhibitions, often referred to as one of the oldest trades in time, also delivers instant gratification to the younger generations in terms of their thirst for knowledge on demand. A lot of consumer

shows offer value-adding features, adding to the consumer experience.

Looking at some of the successful shows held recently, supports the view that consumer shows are alive and well. At The Wedding Expo, held in Durban, brides and grooms flocked to the show for two days of live music, cake tastings and runway shows.

Decorex celebrated their 25th year of trade with the launch of ISF (Africa’s largest international sourcing fair) at the August show and had over 57 000 visitors.

Mama Magic, known as SA’s most trusted parenting exhibition, also held a hugely successful show down in Durban recently and has been a pioneering force at the forefront of business excellence through its contribution to the parenting industry.

These successful shows are just a few of many held throughout Southern Africa.

And with new launches like the hugely popular The Baby Show from the UK, and Comic Con entering the market, international organisers are looking at our continent with renewed interest.

aaxo@aaxo.co.za | www.aaxo.co.za | 011 835 1565

SITE NEWS

Does your event have a

code of conduct?

The current wave of accusations of sexual and other harassment in the workplace and at events are not new. Like most industries, incidences of sexual harassment have been whispered about, but have not been openly discussed or addressed. We think it is important that this issue is now at the forefront of civil discourse and that companies are putting measures in place to protect against unlawful discrimination of any kind. By Annamaria Ruffini

M

eetings and events professionals are inherently social and demonstrative. We often greet each other with a hug or a cheek kiss, but sometimes these actions can be misinterpreted or unwelcome. Behaviour that is acceptable in one culture may not be in another. The notion of physical contact, personal space and appropriate language varies greatly whether you are in Asia, Latin America or North America.

Within Europe itself, there are great differences. It is therefore very hard to establish a norm. Consequently, individuals must use discretion and common sense to ensure that their words and actions communicate respect for others. What we don’t want to see happen is an environment where people, specifically men, are afraid to show affection. That said, there are clearly limits not to be crossed, not only legally but also ethically.

The best way for companies to protect attendees and employees from harassment is to include a clause in their contracts/RFPs that states what conduct is acceptable and what is not, and outlines repercussions should verifiable reports be made.

Here is a good example of an event code of conduct created by salesforce.com.

We also encourage all companies, both buyers and suppliers, to consider adopting an event code of conduct that includes: • Questions in RFPs about suppliers’ policies on sexual harassment and whether they have received any allegations or have any pending suits.

• Educating attendees in advance that specific behaviors are not acceptable at the event.

• Telling attendees how to report unacceptable behavior and assure attendees that they will be treated respectfully if they do.

• E stablishing documented procedures on how event staff will respond to these reports.

SITE is deeply committed to providing a supportive professional community where all members are treated with dignity, decency and respect. Upon joining SITE, our members agree to abide by a code of ethics and conduct built on mutual trust and a fundamental respect for the rights, dignity and value of all persons. Harassment or intimidation of any kind, included but not limited to sexual harassment, is violation of our professional ethics and should be regarded and treated as such by our members.

Who is Annamaria Ruffini?

Annamaria Ruffini, CIS, CMP, is resident of the SITE International board of directors and president & chief executive officer of Events In & Out S. R. L., Rome, Italy.

What we’re all about: motivational experiences Why we do it? Business results!

Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results.

Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures.

Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth.

Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site...

Contact

Email: info@sitesouthernafrica.com www.sitesouthernafrica.com www.siteglobal.com

MARKET NEWS

Tourvest launches fine-dining restaurant boat Integrated tourism group Tourvest has launched Cape Town’s first fine-dining restaurant boat in the Victoria & Alfred Waterfront.

K

nown as The Alba, the boat has been modelled on similar successful concepts in tourist cities across the world including the Bateaux London, Bateaux Parisiens, Bateaux Dubai, The Hornblower and the Melbourne River Cruises. It measures 22 metres in length with a six metre beam, and will have a capacity of 72 seated guests or 100 for cocktail functions.

“It has been designed to be stable and smooth in the water, with floor to ceiling glass windows, which will ensure a comfortable dining experience with great

views regardless of the weather.

Additionally, The Alba is fully compliant with the safety regulations of the South African Maritime Safety Authority (SAMSA) and the captain and crew are seasoned veterans, fully qualified to handle a vessel of this size,” Brian Seaman, chief executive officer of Tourvest Restaurants and Taverns said.

Cruise lengths will range between one and a half and two hours, beginning with four cruises a day. Bookings are now open to experience their bubbly

The Alba is the first of its kind in Cape Town, an exclusive fine dining, floating restaurant experience.

brunch, lunch, sunset, high tea (on Saturdays only) or dinner cruises.

However, The Alba will also cater for private functions such as corporate outings, or gala events.

ADVERTISERS’ INDEX

September 2018 Vol 38 No 9 ADVERTISER

PAGE

EMAIL

WEBSITE

AAXO

34

aaxo@aaxo.co.za

www.aaxo.co.za

Bounce Inc

1

events@bounceinc.co.za

www.bounceinc.co.za

Carnival City Casino

10-11

carnivalcity@suninternational.com

www.suninternational.com/carnival-city

Chaos Theory

IFC

andrew@chaostheory.co.za

www.chaostheory.co.za

Expo Centre Johannesburg

IBC

info@expocentre.co.za

www.expocentre.co.za

Expo Guys

30

info@expoguys.co.za

www.expoguys.co.za

EXSA

33

exsa@exsa.co.za

www.exsa.co.za

Fancourt

12

hotel@fancourt.co.za

www.fancourt.co.za

Folio Translation Consultants

22

pziets@folio-online.co.za

www.folio-online.co.za

Inspire Furniture Rentals

OFC, 6,7,8 info@inspirefurniture.co.za

www.inspirefurniture.co.za

MJunxion

27

yolande@mjunxion.co.za

www.mjunxion.co.za

Monte de Dios

OBC

info@montededios.co.za

www.montededios.co.za

Peermont Global

5

reservations@peermont.com

www.peermont.com

Plaslope

37

glenda.aereboe@plaslope.com

www.plaslope.com

SAACI

32

info@saaci.co.za

www.saaci.co.za

SITE

35

info@sitesouthernafrica.com

www.sitesouthernafrica.com

South African Tourism

13-20

info@tourismsouthcoast.co.za

www.tourismsouthcoast.co.za

Spier Hotel & Conference Centre

24,25

conference@spier.co.za

www.spier.co.za

The Westin Cape Town

4

01445.groupreservations@westin.com

www.westincapetown.com

36 Business Events Africa September 2018

www.businesseventsafrica.com

CALENDAR

Conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to editorial@businesseventsafrica.com LOCAL: 2018 12 -14 SEPTEMBER: SIGN AFRICA JHB Venue: Gallagher Convention Centre, Johannesburg, South Africa Tel: +27 (0)11 450 1650 Email: info@practicalpublishing.com www.practicalpublishingexpo.com 7-9 NOVEMBER: ABTA Annual Conference 2018 Venue: Protea Hotel Rustenberg Hunters Rest, Rustenburg, South Africa Email: monique@abta.co.za www.abta.co.za/node/45/?eventid=197

LOCAL: 2019 26-27 FEBRUARY 2019: Meetings Africa Venue: Sandton Convention Centre, Johannesburg, South Africa www.meetingsafrica.co.za 10-12 APRIL 2019: World Travel Market Africa 2019 Venue: Cape Town International Convention Centre, Convention Square, Cape Town, South Africa www.africa.wtm.com 7-9 MAY 2019: Africa’s Travel Indaba Venue: Albert Luthuli Convention Centre (Durban ICC), South Africa

Email: indaba@indaba-southafrica.co.za www.indaba-southafrica.co.za

www.ufi.org/ufievent/85th-ufi-globalcongress

5-6 JUNE 2019: Markex 2019 Venue: Sandton Convention Centre, Johannesburg, South Africa Tel: +27 (0)11 835 1565 www.markex.co.za

11-14 NOVEMBER: 57th ICCA Congress Venue: Dubai, UAE Tel: +31203981902 www.iccaworld.org

5-6 JUNE 2019: Madex 2019 Venue: Sandton Convention Centre, Johannesburg, South Africa Tel: +27 (0)11 835 1565 www.madex.co.za

27-29 NOVEMBER 2018: ibtm world Venue: Barcelona, Spain www.ibtmworld.com

INTERNATIONAL: 2019 11-14 JANUARY 2019: SITE Global Conference Venue: Bangkok, Thailand www.siteglobal.com/page/site-2019global-conference

INTERNATIONAL: 2018 5-6 SEPTEMBER 2018: ibtm Americas Venue: Mexico City, Mexico www.ibtmamericas.com

18-20 FEBRUARY 2019: AIME 2019.

Venue: Melbourne Convention Exhibition Centre, Melbourne www.aime.com.au

12-13 SEPTEMBER 2018: ibtm China Venue: Beijing, China www.cibtm.com

25-27 MARCH 2019: ibm Arabia Venue: Abu Dhabi, United Arab Emirates. www.ibtmarabia.com

16-18 OCTOBER: IMEX America Venue: Sands Expo, Las Vegas, USA www.imexamerica.com 31 OCTOBER-3 NOVEMBER: 85th Congress of the UFI Venue: Expoforum, Saint Petersburg, Russian Federation

21-23 MAY 2019: IMEX Frankfurt Venue: Messe Frankfurt Tel: +44 1273 227311 www.imexexhibitions.com

TEL: +27 11 452 1115 FAX: +27 11 452 3609 WEBSITE: www.plaslope.com EMAIL: glenda.aereboe@plaslope.com

TAMPER EVIDENT SECURITY BAGS

• Debasafe® Tamper Evident Security Bags are used whenever tamper-evident movement is critical.

• We manufacture to order and assist in tailor-made solutions to suit your security needs.

• A comprehensive range of security features are standard on the bags and additional features can be added.

• The sealing strip is used for exacting demands with a heat indicator displaying attempts to tamper.

• Tampering by means of cold, heat, solvents, liquids & manipulation is clearly visible.

• Bags can be customised according to customer’s requirements with exclusive numbering & bar-coding.

• Bags are manufactured in either transparent or opaque LDPE film, in various grades to meet specific requirements.

www.businesseventsafrica.com

The bags are used for the safe movement of: • Government Departments • Foreign Exchange • Confidential Documents (Examinations, Elections, Passports, Visas etc.)

• High Value Items (Diamonds, Precious Metals, Forensic Evidence, Cellphones, Computer Equipment) • Cash (Banks & Cash-in-Transit companies)

Business Events Africa September 2018 37

DIRECTORY

Learning | Growth | collaboration BOARD OF DIRECTORS National chairperson: Wayne Smith, Sales Ambassador, Century City Conference Centre e: wayne.j@ccconferencecentre.co.za c: +27 (0)83 448 1324 Vice-chairperson: Kim Roberts, The Forum Company e: kim.roberts@theforum.co.za c: +27 (0)82 652 2008 Treasurer: Glenn van Eck Chief Executive Officer Magnetic Storm e: glenn@magnetic.co.za c: +27 (0)82 800 2616 Public officer: Denise Kemp Director, Eastern Sun Events e: denise@esternsun.co.za c: +27 (0)82 654 9755 Chief executive officer: Rudi Van Der Vyver e: ceo@saaci.org c: +27 (0)84 580 9882

Directors EC chairperson: Andrew Stewart PeriExpo e: andrew@periexpo.co.za c: +27 (0)82 578 5987 KZN chairperson: Nick Papadopoulos Eat Greek Caterers e: nick@eatgreek.catering c: +27 (0)84 505 0113 JHB chairperson: Lorin Bowen Lorin Bowen e: lorin@lorinbowen.co.za c: + 27 (0)82 433 8687 WC chairperson: Jaques Fouche Gearhouse e: jfouche@gearhouse.co.za c: +27 (0)83 607 2046 Tshwane chairperson: Leon Pheiffer EPH Productions e: leon@ephproductions.co.za c: + 27 (0)82 924 9046 C&E forum: Gwyn Matthews Southern Cross Conferences e: gwyn@scconferences.com c: +27 (0)21 683 5106

Vice-chairperson: David Limbert Magnetic Storm e: david@magnetic.co.za t: +27 (0)41 393 4800

Minister Kganyago ATKV e: MinisterK@atkv.org.za c: +27 (0)79 513 8708

Nonhlanhla Tshabalala City of Tshwane e: nonhlanhlat@tshwane.gov.za c: +27 (0)71 351 4458

Chad Botha Inspire Furniture Hire & Sales e: chad@inspirefurniture.co.za c: +27 (0)61 497 2945

Kwa-Zulu Natal

John Arvanitakis Chat’R Experience e: john@chatr.solutions c: +27 (0)83 415 2774

COMMITTEE:

Mashudu Sarah Mills Late Harvest Catering & Events e: mashudu@Lhce.co.za c: +27 (0)82 494 3552

Mande Bage Eastern Sun Events e: speakers@easternsun.co.za c: +27 (0)82 565 7513

Moses Gontai Namanje Events Solutions e: moses@namanjeevents.co.za c: +27 (0)73 407 9322

Gill Dickie Bidvest Car Rental e: gilld@bidvestcarrental.co.za c: +27 (0)79 527 7619

Zoë Van Niekerk Scan Display e: zoe@scandisplay.co.za c: +27 (0)83 568 9819

Sadie Isaacs NMBT e: conference@nmbt.co.za c: +27 (0)82 990 7652

Ruth Baldwin Contact Publications e: ruth@businesseventsafrica.com c: +27 (0)72 897 6752

Coordinator: Wendy Knott-Craig SAACI e: ecbranch@saaci.co.za c: +27 (0)73 201 8699 Loudeaux Minnie AW Events e: loudeaux@aweventsza.com c: +27 (0)82 961 6309 Caro Morgan Exbo e: caro@exbo.co.za Tricia Wood Cape St Francis Resort e: tricia@capestfrancisresort.co.za c: +27 (0)83 506 9565

Johannesburg Chairperson: Lorin Bowen Lorin Bowen e: lorin@lorinbowen.co.za c: +27 (0)82 433 8687 Vice-chairperson: Michelle Bingham Tsogo Sun e: Michelle.Bingham@tsogosun.com c: +27 (0)82 339 0342 Treasurer: Manuela Gomes Bidvest Car Rental e: manuelag@bidvestcarrental.co.za c: +27 (0)82 065 9272 Coordinator: Letticia Ndhlala SAACI e: letticia@saaci.org c: +27 (0)71 294 6844

Tshwane Chairperson: Leon Pheiffer EPH Productions e: leon@ephproductions.co.za c: 082 924 9046 Vice-chairperson: Melanie Pretorius CSIR ICC e: mpretorius1@csir.co.za c: +27 (0)82 410 1202 Treasurer: Emily Naidoo CSIR ICC e: enaidoo@csir.co.za c: +27 (0)84 441 1005 Coordinator: Letticia Ndhlala SAACI e: letticia@saaci.org c: +27 (0)71 294 6844

COMMITTEE: Corné Engelbrecht SAVETCON e: corne@savetcon.co.za c: +27 (0)82 925 9241 Anette Burden Casa Toscana e: anette@casatoscana.co.a c: +27 (0)82 787 6144 Jeana Turner Avianto e: jeana.t@outlook.com c: +27 (0) 83 400 2685

COMMITTEE:

Herkie du Preez Event Wizards e: herkie@eventwizards.co.za c: +27 (0)82 839 3489

Eastern Cape

Aidan Koen Compex e: aidan@compex.co.za c: +27 (0)82 561 3188

Mandie Papendorf Jukwaa Group e: m.papendorf@jukwaa.net c: +27 (0)82 563 0191

Chairperson: Andrew Stewart PeriExpo e: andrew@periexpo.co.za c: +27 (0)82 578 5987

Brendan Vogt Guvon Hotels e: brendan@guvon.co.za c: +27 (0)83 709 0480

Nellie Swart UNISA e: swartmp@unisa.ac.za c: +27 (0)82 771 0270

Government representative: Nonnie Kubeka Gauteng Convention & Events Bureau e: nonnie@gauteng.net c: +27 (0)83 571 7410

38 Business Events Africa September 2018

Chairperson: Tracey Delport The Hospitality Experience c: +27 (0)83 293 5190 Vice-chairperson: Nick Papadopoulos Eat Greek Caterers e: nick@eatgreek.catering c: +27(0)84 505 0113 Treasurer: Kim Jackson Greyville Convention Centre t: +27 31 309 1430 Branch coordinator: Amanda O Mathe Ndlovukazi Online Media e: amanda@ndlovukazionline.co.za

Western Cape Chairperson: Jaques Fouche Gearhouse e: Jaques.Fouche@ gearhouse.co.za c: +27 (0)83 607 2046 Vice-chairperson: Angela Lorimer Spier e: angelal@spier.co.za t: +27 (0)21 809 1101 Treasurer: Thiru Naidoo Cape Town & Western Cape Convention Bureau e: thiru@wesgro.co.za t: +27 (0)21 487 8600

COMMITTEE: Esmaré Steinhöfel ICCA e: esmare.s@iccaworld.org c: +27 (0)84 056 5544 Esti Venske CPUT e: venskee@cput.ac.za Cindy Buser Mirchee e: cindy@mirchee.co.za c: +27 (0)72 192 5656 Zimkitha Bavuma CPUT e: zim@live.co.za Zandri Swartz Century City Convention Centre e: zandri.s@ ccconferencecentre. co.za t: +27 (0)21 204 8000 Andrew Gibson Magnetic Storm e: andrew@magnetic.co.za c: +27 (0)74 588 3054 Adele Martiz CTICC e: adele@cticc.co.za Ansu Colditz XL Millennium e: ansuc@millenniumtravel.co.za Alex Wrottesley Into Africa e: alex@intoafrica.co.za

www.businesseventsafrica.com

DIRECTORY

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence President: Peter-John Mitrovich e: peter-john.mitrovich@ grosvenortours.com c: +27 (0)82 318 1889 Daryl Keywood e: daryl@walthers.co.za c: +27 (0)82 904 4967 Johan Venter e: johan@urbanginga.co.za c: +27 (0)83 558 2349

EXSA OFFICE

PO Box 2632, Halfway House, 1685 t: +27 (0)10 300 7907 e: info@exsa.co.za www.exsa.co.za EXSA Board Members EXSA Chair Doug Rix DK Design t: +27 (0)82 579 7071 e: dougrix@wol.co.za Chair of Western Cape Forum Gill Gibbs Blu Cube t: +27 (0)83 260 8035 e: gill@blu3.co.za Suppliers Forum Patrick Cronning Expo Guys t: +27 (0)83 281 5584 e: pat@expoguys.co.za

Chair of Young Professionals Forum Adele Von Well GL events t: +27 (0)82 464 8702 e: adele.vonwell@gl-events.com EXSA Treasurer Moses Nefale Scan Display t: +27 (0)11 447 4777 e: moses@scandisplay.co.za Aubrey Eloff Two Way Exhibitions e: aubrey@twowaysa.co.za Co-opted Chad Botha Inspire Furniture t: +27 (0)61 497 2945 e: chad@inspirefurniture.co.za Membership and Media Enquiries Mark John Cartmell t: +27 (0)76 979 7003 e: ceo@brightgiants.com

ICCA – International Congress & Convention Association

aaxo

Kyasha Bhoola e: kyasha@africanlink.co.za c: +27 (0)72 614 0069 Barry Futter e: barry@adventureworks.co.za c: +27 (0)82 790 9015 Secretariat: Mariaan Burger e: info@sitesouthernafrica.com c: +27 (0)82 557 8041

ICCA African Chapter: President: Nina Freysen-Pretorius The Conference Company t: +27 (0)31 303 9852 f: +27 (0)31 303 9529 e: nina@confco.co.za Chair: Lindiwe Rakharebe Durban International Convention Centre t: +27 (0)31 360 1000 e: LindiweR@icc.co.za Deputy Chair: Nana Gecaga

AAXO – Association of African Exhibition Organisers

First Floor, Auditorium Building Gate 2, Johanensburg Expo Centre, Nasrec, Corner Rand Show & Nasrec Roads, Johannesburg, 2013 t: +27 (0)11 835 1565 e: aaxo@aaxo.co.za

Kenyatta International Convention Centre t: +254 20 326 1000 e: md@kicc.co.ke Secretariat: Esmaré Steinhöfel ICCA Africa Regional director c: +27 (0)84 056 5544 e: esmare.s@iccaworld.org. www.iccaworld.com/dbs/ africanchapter www.iccaworld.com

General manager: Wesley Lofstedt t: +27 (0)11 835 1565 e: wesley@aaxo.co.za Chairperson: Leatitia van Straten, Specialised Exhibitions Vice chairperson: Projeni Pather, Exposure Marketing Treasurer: Phil Woods, TE Trade Events Board members: Elaine Crewe, Reed Exhibitions Chanelle Hingston, Spintelligent Dee Reuvers, SA Confex Nomathemba Ndlovu, ZITF

OTHER ASSOCIATIONS OF INTEREST TO THE INDUSTRY ABTA – African Business Travel Association Box 2594, Pinegowrie, 2123 t: +27 (0)11 888 8178 | c: +27 (0)83 679 2110 monique@abta.co.za | www.abta.co.za Founder: Monique Swart ANTOR – Association of National Tourist Office Representatives Box 41022, Craighall 2024 info@antor.co.za | www.antor.co.za ASATA – Association of Southern African Travel Agents PO Box 650539, Benmore, 2010 t: +27 (0)11 293 0560/61 barbara@asata.co.za general@asata.co.za Office manager: Barbara Viljoen Council of Events Professionals Africa Email: melanie@cepafrica.co.za Tel: +27 11 880 5883 Website: www.cepa.co.za EGF – Event Greening Forum 179 Jan Smuts Ave, Parktown North, Private Bag X7000, Parklands 2121 t: +27 (0)11 447 4777 info@eventgreening.co.za www.eventgreening.co.za Chairman: Justin Hawes Vice-chairman: Greg McManus

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FEDHASA National Office – Federated Hospitality Association of Southern Africa PO Box 3853, The Reeds, 0157 t: +27 (0)12 771 5568 c: + 27 (0)82 552 9862 ceo@fedhasa.co.za www.fedhasa.co.za Chief executive: Tshifhiwa Tshivhengwa PSASA – Professional Speakers Association of Southern Africa t: +27 (0)11 462 9465 c: +27 (0)83 458 6114 admin@psasouthernafrica.co.za www.psasouthernafrica.co.za SABOA – Southern African Bus Operators Association Postnet Suite 393, Private Bag X033, Rivonia 2128 t: +27 (0)11 511 7641 saboa@saboa.co.za | www.saboa.co.za SACIA – Southern African Communications Industries Association 96 The Bridles, Douglas Crescent, Sundowner, 2188 t: +27 (0)11 083 6418 c: +27 (0)82 555 5556 kevan@sacia.org.za Executive director: Kevan Jones

SATI – South African Translators’ Institute Executive director: Marion Boers t: +27 (0)11 803 2681 | office@translators. org.za | www.translators.org.za SATSA – Southern Africa Tourism Services Association Box 900, Ferndale 2160 | t: +27 (0)11 886 9996 pa@satsa.co.za | www.satsa.com SKAL International South Africa Secretary: Anne Lamb t: +27 (0)21 434 7023 c: +27 (0)82 708 1836 | anne@yebo.co.za www.skalsouthafrica.org STA – Sandton Tourism Association t: +27 (0)83 558 5445 secretariat@sandtontourism.com www.sandtontourism.com TBCSA – Tourism Business Council of South Africa Box 11655, Centurion 0046 t: +27 (0)12 664 0120 | f: +27 (0)12 664 0103 comms@tbcsa.travel www.tbcsa.travel | www.tomsa.co.za Member relations manager: Boitumelo Moleleki TGCSA – Tourism Grading Council of South Africa Private Bag X10012, Sandton 2146

t: +27 (0)11 895 3000 f: +27 (0)11 895 3001 enquiries@tourismgrading.co.za TINSA – Interpreters/ Translators Network of Southern Africa Co-ordinator: info@interpreter.org.za t/f: +27 (0)11 485 2511 c: +27 (0)83 249 0010 www.interpreter.org.za TPSA – Technical Production Services Association 96 The Bridles, Douglas Crescent, Sundowner, 2188 t: +27 (0)11 083 6418 c: +27 (0)82 555 5556 kevan@sacia.org.za www.tpsa.co.za Executive director: Kevan Jones TTA – Tshwane Tourism Association Box 395, Pretoria 0001 t: +27 (0)12 841 4212 secretary@tshwanetourism.com www.tshwanetourism.com Chairperson: Bronwen Cadle de Ponte Secretary: Sithembile Nzimande Membership coordinator: Liz Oosthuysen membership@tshwanetourism.com

Business Events Africa September 2018 39

THE LAST WORD

Working in Africa

By Jacqui Reynolds and Amanda Margison, On Show Solutions

Truth #1

The reality is that all of us working in South Africa are already working in Africa.

A

s global organisers, we manage events across five continents. In fact, our 2019 schedule will take our team to 20 different countries for client events and our Africa Showcase roadshows. Yet when we were appointed to run Magical Kenya Travel Expo (MKTE) for Kenya Tourism Board, that’s when the scaremongers appeared.

‘You’re going to have to ship everything up to Kenya.’

‘You should invest in infrastructure from China and bring it in through Mombasa port.’

‘No-one can print properly in Kenya.’

Surely it couldn’t be that difficult to run a professional exhibition in Kenya?

What is the On Show Solutions?

On Show Solutions is owned by Amanda Margison and Jacqui Reynolds and powered by a dynamic team.

When On Show Solutions was created over ten years ago, the simple goal was to deliver roadshows and exhibitions that meet the needs of the Southern African tourism industry.

Internationally On Show Solutions host roadshows and exhibition pavilions on five continents. Amanda and Jacqui are dedicated to the evolution and growth of travel and tourism to the regions and products we feature throughout the year on our various global roadshows.

Locally, On Show’s events division specialises in project management of corporate events including conferences, roadshows and exhibition activation.

Truth #2

Working in Africa is challenging.

It is also inspiring and rewarding.

We were determined to deliver the same high standards that we apply to all of our international events.

We just needed to think creatively and plan as much as we could.

Advance planning is key for any international event. We know from 20 years of running roadshows and exhibitions that the ideal timeframe for an exhibition is 18 months planning time. Our first expo in Kenya was executed in 6 months!

Firstly, we needed to appoint an infrastructure partner whom we could trust. From Ruiru to Ngong Hills, we personally visited warehouses to assess the quality of the shell scheme, furniture and AV equipment. Research showed that no single company could deliver the extent of what we needed so we split the risk and appointed three companies to manage the various operational components.

With guidance, we found that the service providers can certainly do the job and deliver a successful expo onsite.

Each country has unique dynamics and understanding of time so it is essential that you adjust your planning to fit. On our roadshow in East Africa, one of our partners teases us that one needs to adopt a ‘holiday personality’ to keep one’s stress levels in check!’

We wouldn’t dream of starting an event in Stockholm or Zurich more than two minutes late, yet in Kampala it is accepted that we can begin 45 minutes after schedule, as guests don’t arrive any earlier.

Traffic in Johannesburg and Cape Town is challenging at the best of times; yet traffic in East Africa is even more demanding. Road infrastructure in major cities like Nairobi needs improvement and is often under construction. It’s not possible to fit several meetings in one day unless you base yourself in a central location and, if you time your flight badly, you can spend two hours getting from the airport to your hotel. But all of these

40 Business Events Africa September 2018

Truth #3

Organising events in Africa is no more scary than organising events in other parts of the world. issues can be overcome with some forward planning and local market insight. Going in and out of Jakarta, Indonesia, makes Africa road travel look like a breeze.

Travel in Africa is currently expensive.

Flights cost as much as travelling to Europe and accommodation in good business hotels in Addis Ababa costs more than any of our group hotels on the US roadshow.

A recent PricewaterhouseCoopers report shows that over the next two years, the introduction of major international brands in Kenya, including Radisson Blu, Pullman and Movenpick, will result in 1 800 new rooms in Nairobi.

Even more good news is that air access between Southern and East Africa is improving and there are significant plans being implemented to boost intra-African travel.

In Africa, as we see in many global markets, relationships are key. It always helps to have local people on your team to support your event and we have market facilitators around the world who are instrumental in the success of our roadshows. In East Africa, we have found that business is conducted most successfully in person, based on trust and delivery so we are pleased to have built up a solid network of service providers and supporters. Often we have needed to go on instinct, confident in our ability as professional organisers, with back-up plans in place.

South Africa is part of Africa. If you’re looking to expand your business on the continent, you’re not ‘going into Africa’, you are already here. Yes there are challenges and dynamics to contend with, as there are in all countries where we operate. Overcoming these challenges is what makes our job exciting and rewarding. We are excited to be part of the business events industry driving hospitality, tourism and professional event management forward on our continent. www.businesseventsafrica.com

BRING YOUR BRAND TO

LIFE AT SOUTHERN AFRICA’S LARGEST FULLY-CONTAINED EXHIBITION, CONFERENCE OVER AND EVENTS 100 000M2 OUTDOOR VENUE SPACE

OVER 50 000M2 INDOOR SPACE

24-HOUR SECURITY

CONTEMPORARY CONFERENCE FACILITIES REGISTERED HELICOPTER LANDING SITE

30 MIN TO ALL INTERNATIONAL AIRPORTS EASE OF ACCESS

20 000 SECURE PARKING BAYS

5-STAR CATERING

CLOSE PROXIMITY TO HOTELS

Offering our clients a comprehensive service is what we do best. Remain stress free as the industry professionals take care of every element for your next corporate event. Services include but are not limited to conceptualisation, design, audio visual, technical, decor, mouth watering menus and a breathtaking venue. The versatility of the indoor and outdoor venues makes for an incredible canvas.

Monte De Dios prides itself in offering our clients nothing less than the best.

087 654 4457/8/9 • info@montededios.co.za • www.montededios.co.za