Business Events Africa February 2019 Vol 39 No 2

www.businesseventsafrica.com

Voice of the Business Events Industry in Africa

Vol 39 No 2 February 2019

STANDING TALL

INÂ AFRICA

Leandra

2 months ago

The grand reception staircase gives you a wonderful entrance into the hotel lobby. If you need anything, the hosts will make you feel at home.

Don’t fall for online reviews. Whenever you take a Sho’t Left, always book graded accommodation.

Business Events Africa: Serving the business events industry for 39 years

CONTENTS

VOL 39 NO 2 FEBRUARY 2019

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africa.com

vents www.businesse

nts Industry Business Eve Voice of the

in Africa

uary 2019 Vol 39 No 2 Febr

STANDING TALL

IN AFRIC A

About the cover Sandton Convention Centre: A world-class venue that has it all Sandton Convention Centre has consistently worked hard over many years to earn and maintain its position as Africa’s preferred venue for any and every event, large or small. The multipurpose venue with it all, and the perfect location in the heart of Gauteng’s top business hub with direct access via skywalks to upmarket shopping malls and numerous restaurants, entertainment, and hotels.

Special Features 13 GOLF CONFERENCING On the coast, among vineyards, in the mountains, in the bush, South Africa offers a vast selection of golf conferencing venues in some of the most scenic destinations in South Africa. This, combined with superior facilities available at many of these courses, makes it an easy choice for conferencing.

22 VENUE OF THE MONTH | CRADLE MOON LAKESIDE GAME LODGE A HIDDEN GEM FOR CONFERENCING Cradle Moon Lakeside Game Lodge is the resurrection of the previously beloved Heia Safari Lodge, founded in the 1970’s. Under the new ownership of Andy Dott and Kelvin van Niekerk, this spectacular hidden gem, set under the Zwartkop Mountain, is now being restored to achieve its full potential as the most sort after eco-activity hospitality destination within the urban edge of Johannesburg.

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The authority on meetings, exhibitions, special events and incentives management

Published by the proprietor Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)

HEAD OFFICE PHYSICAL ADDRESS: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610

Destination focus 24 EXPLORE NEW BOUNDARIES WITH HAYWARDS SAFARIS “We know that the way you treat your customers – and your own teams – matters but are you giving them an experience that gets them to think beyond everyday conceptual boundaries?” asked Peter Hayward, owner and adventurer extraordinaire of Haywards Safaris.

PUBLISHER: Godfrey King gk@contactpub.co.za MANAGING DIRECTOR: Malcolm King malcolm@contactpub.co.za

Features 4 Editor’s comment The changing world.

5 News GL events acquires majority shareholding of Johannesburg Expo Centre.

Golf Conferencing 14 Golfing with Legacy.

16 Par with excellence at The Fairway Hotel.

18 Paradise organised on the KZN South Coast.

21 Personality profile Carly de Jong, GM of Park Inn by Radisson Cape Town Newlands: Leading with humility.

26 Report back | PCMA 2019 PCMA 2019 Convening Leaders.

Venue news 28 ATKV Resorts: Business events with a fresh approach.

31 Olive Convention Centre: A onestop-shop for conferencing.

32 There is simply nothing like Birchwood.

34 Johannesburg Expo Centre: Venue par excellence.

36 Executive chef Hanroe Erasmus, executive chef at The Palace, Sun City: Chefs are born, not made.

37 A local perspective Event Greening Forum’s first research findings published.

42 SAACI news Create revenue not ransom.

DISTRIBUTION MANAGER: Jackie Goosen jackie@contactpub.co.za

Printed by

43 SITE news SITE Crystal Awards showcase excellence in incentive travel.

36 Index of advertisers.

37 Calendar.

38 Directory & associations of interest to the industry.

, a division of Novus Holdings

52 Mahogany Road, Westmead www.paarlmedia.co.za ANNUAL SUBSCRIPTION RATE: R680 which includes postage, packaging and VAT. Rates for addresses outside South Africa can be obtained on application to the Subscription Department.

48 The last word Take steps to minimise your event’s environmental impact.

The value

TRADE SHOofWS

publishers of Business Events Africa, is a member of:

PAGE STRAP

9

Business Events Africa, in partnership with the South Africa National Convention Bureau, continues to run a series of supplements. In this supplement we look at international trade shows.

PRODUCTION & DESIGN EDITOR: Hayley Mendelow hayley@contactpub.co.za

PUBLICATION DETAILS: Volume 39 No 2 Business Events Africa has 12 issues a year and is published monthly, with the Yearbook in June.

40 AAXO news Recognising and celebrating the best in the industry.

South Africa National Convention Bureau

EDITOR: Irene Costa gomesi@iafrica.com

SALES REPRESENTATIVES: Ruth Baldwin | +27 (0)72 897 6752 ruth@businesseventsafrica.co.za James Seymour | +27 (0)82 925 5508 james@cathkinmanagement.com

38 Company profile Osiba Management: The accidental PCO.

38 Market news Africa’s biggest hospitality trade and conference gets bigger.

New GM at Mount Grace.

HEAD OFFICE POSTAL ADDRESS: PO Box 414, Kloof 3640, South Africa TEL: +27 31 764 6977 FAX: 086 762 1867

Learning | Growth | collaboration

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence

Business Events Africa Convention Bureau , in partnership with the South Africa , continues to supplement we National look at interna run a series of supplements. tional trade shows.

In this www.businesseve

ntsafrica.com Business Events Africa Februar y 2019

9

aaxo

Official media partner

Official journal of the Exhibition & Event Association of Southern Africa

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EDITOR’S COMMENT

The business events industry is all about diversity. At its core is growing the knowledge economy and its economic contribution to the city and, ultimately, the country.

From a South African business events perspective, February for me is all about Meetings Africa.

For months, the organisers and the South Africa National Convention Bureau team have been working day and night to ensure the show has the right exhibitors, hosted buyers and visitors all under one roof. I have said this before and I will say it again: it is my favourite trade show of the year. It is a reunion of our industry family, and best of all, it opens doors, brings new opportunities and sees great returns for all.

A trade show like this one has great value as its main role is to facilitate business and close deals.

In this edition of Business Events Africa we look at trade show platforms that the SANCB are involved in and go a step further, looking at their true value and the potential business these shows have for our country. The numbers are incredible and prove that trade show attendance is

valuable to the business events sector.

As I write this, I am keeping an eye on the time as load shedding is back, and as per my schedule I will have no power from noon until 16h30 – or if I’m lucky, it might come back sooner? Our country certainly keeps us humble. We really get to appreciate power when we have none.

South Africans are often described as resilient. I think we should change this to “South Africans have grit.”

It is a term used quite regularly at the school my kids attend, and I think it is one that can definitely be used for us, as South Africans.

The definition of grit in psychology is a positive, non-cognitive trait based on an individual’s perseverance of effort combined with the passion for a particular long-term goal or end state (a powerful motivation to achieve an objective).

“Grit” can also be a good word to describe the business events sector in South Africa. It is definitely made up of individuals who have lots of grit. Perseverance and passion are the two traits you need if you want to succeed in this sector.

Credit: Hein Liebetrau

Trade shows are valuable T

It is a reunion of our industry family, and best of all, it opens doors, brings new opportunities and sees great returns for all.

Amanda Kotze-Nhlapo, who heads up the SANCB, definitely has grit. I think it is important that we acknowledge her for her hard work in this sector and for always keeping her eye on the prize – growing the business events sector in South Africa! Well done to the SANCB team for their hard work.

Lastly, I look forward to seeing you all at Meetings Africa 2019!

Irene

Email: gomesi@iafrica.com

NEWS

GL events

acquires majority shareholding of

Johannesburg Expo Centre GL events, the integrated event industry group, announced its acquisition of majority shareholding in the Johannesburg Expo Centre.

P

resent in South Africa for 10 years through its subsidiary GL events South Africa, which already deploys the group's event services solutions (GL events Live), GL events has acquired 60 per cent of Johannesburg Expo Centre 2002 Pty Ltd (JEC).

This company owns the largest exhibition centre in Africa (42 000 m2 indoor space on a site totalling 510 000 m2) which hosts South Africa’s biggest trade shows, including notably the Rand Show, Bauma, Electra Mining, Propak Africa, Automechanica, etc.

It has 16 employees and is a shareholder of Dogan Exhibitions and Events Pty Ltd,

www.businesseventsafrica.com

the exhibition organiser for the Rand Show, South Africa's iconic consumer exhibition that will be celebrating its 125th edition in April 2019.

This project highlights a strategy to reinforce GL events’ presence in South Africa, the largest event industry market on the African continent, with forecasted growth of seven per cent per annum until 2021, exceeding the country's GDP growth.

Outlook and development The Montgomery Group is a historic shareholder of the Johannesburg Expo Centre 2002 Pty Ltd and

will remain an owner of the company alongside GL events.

The Montgomery Group is an organiser of 50 shows in 15 countries throughout Europe, Asia, Middle-East and Africa.

The synergies between Montgomery as a successful international organiser and GL events' expertise in managing exhibition venues will contribute to the success of new events to be developed for the site.

This acquisition will allow GL events to deploy the integrated business model which has underpinned the group's success and achieve combined annual revenue in South Africa of more than 15 million.

Business Events Africa February 2019 5

COVER STORY | Sandton Convention Centre

Sandton Convention Centre A world-class venue that has it all

6 Business Events Africa February 2019

www.businesseventsafrica.com

COVER STORY | Sandton Convention Centre

Sandton Convention Centre has consistently worked hard over many years to earn and maintain its position as Africa’s preferred venue for any and every event, large or small. The multipurpose venue with it all, and the perfect location in the heart of Gauteng’s top business hub with direct access via skywalks to upmarket shopping malls – Nelson Mandela Square and Sandton City – and numerous restaurants, entertainment, and hotels.

T

he venue’s close proximity to the Gautrain Sandton Station means it is highly accessible not only for guests travelling to and from OR Tambo International Airport, but also every other destination serviced by the Gautrain in Johannesburg and Pretoria.

With 22 000 m2 of flexible event space, Sandton Convention Centre has the capacity to host large-scale and glamorous special events such as weddings or other major celebrations and gala events for up to 1 500 guests in the luxurious ballroom, and 4 500 cocktail guests in the grand pavilion.

The two main exhibition venues, Exhibition 1 (5 430 m2) and Exhibition 2 (5 050 m2) provide ample space and a full range of services and facilities to ensure world-class consumer or business to business expos and confexes, for both local and international organisations and industries.

At the other end of the scale, it has a range of smaller, elegant meeting rooms and venues for more intimate events for anything over 10 people. In total, there are 19 venues housed over multiple levels, designed to offer a versatile blank canvas for the event planner, with the capability of accommodating a total of up to 10 000 visitors at any one time.

The 2018 Arnold Classic Sport Festival highlighted the venue’s capabilities, commitment to consistent high standards, and efficient teamwork, and was a triumph in logistics, detailed planning, and excellent delivery. The Arnold featured over 70 www.businesseventsafrica.com

sporting codes, and every space was used effectively to accommodate over 15 000 participating athletes, more than 62 000 visitors and spectators, as well as 250 exhibitors. For the first time, the Arnold Classic Sport Festival extended onto Alice Lane behind the Convention Centre which was closed off for the weekend to accommodate various sporting activities.

The services, amenities and facilities offered by this venue are first-rate and cover every possible client, organiser, exhibitor, or visitor need, such as audio-visual, décor, special effects, IT services, security, freight and drayage, cleaning, and catering.

The Convention Centre has also developed and consistently maintains

Some people dream of success, while other people get up every morning and make it happen.

– Businessman Wayne Huizenga

Executive Chef and President of the SA Chefs Association, James Khoza

Business Events Africa February 2019 7

COVER STORY | Sandton Convention Centre

Winning awards is always an encouragement and an inspiration to Sandton Convention Centre because delivering a great service as a leading multipurpose venue in South Africa is at the heart of what we do every day.

– S haun Bird, GM of Sandton Convention Centre

strong partnerships with a range of companies to ensure that services provided are all to the highest standards and client expectations.

Sandton Convention Centre has a well-earned and renowned reputation for excellence in catering, which is a winning differentiator for the venue. The world-class food offering is very flexible, having moved away from ‘standard menus’, and features creatively customised

menus according to clients’ ideas and preferences, as well as delivery that includes live cooking stations, street food style stalls, lunch boxes, fine dining, and more, all tailored to suit clients’ needs.

The chefs, headed by Executive Chef and President of the SA Chefs Association, James Khoza, are disrupting the ‘traditional Convention Centre food offering’ and delivering restaurant style and quality dishes, with fresh and flavourful menus with a ‘wow factor’ that tend to be unexpected in a venue. As an international Convention Centre, guests and clients from around the world who visit are highly discerning food consumers and the culinary offering needs to be of an extremely high standard.

An effective environmental policy is an ongoing priority for Sandton Convention Centre and is incorporated in the Tsogo Sun group’s overall strategy through the Tsogo Sun Environmental Policy, which ensures that good environment management

is in the interests of all stakeholders while making sound business sense. The Convention Centre is increasing its levels of recycling, as well as water-saving and electricity-saving initiatives, which have a positive effect on the environment.

Sandton Convention Centre’s commitment to exceptional service saw it winning the Large Conference Venue Award at the Business Traveller Awards Africa 2018. Shaun Bird, GM of Sandton Convention Centre, says: “Winning awards is always an encouragement and an inspiration to Sandton Convention Centre because delivering a great service as a leading multipurpose venue in South Africa is at the heart of what we do every day.

“We are grateful to the industry and to Business Traveller Awards for this endorsement of our efforts, and we assure our customers and stakeholders that we will continue to stay focused on being the best and hosting a strong event line-up that is varied and influential.”

Maude Street Sandown 2196 T: +27 11 779 0000 E: SCC.reservations@tsogosun.com www.saconvention.co.za 8 Business Events Africa February 2019

www.businesseventsafrica.com

The value of

PAGE STRAP

TRADE SHOWS

Business Events Africa, in partnership with the South Africa National Convention Bureau, continues to run a series of supplements. In this supplement we look at international trade shows. www.businesseventsafrica.com

Business Events Africa February 2019 9

SANCB | The value of trade shows

The value proposition The value of trade shows is immense. In this supplement, Business Events Africa takes a closer look at the trade show platforms that the South This fiscal year, a Africa National Convention Bureau is involved in, and their value total of 11 platforms proposition for South Africa as a business events destination. were executed, with a total number of 278 exhibitors who participated in these manda Kotze-Nhlapo, platforms. chief convention bureau In the drive to open international officer of the South Africa and local platforms to all National Convention Bureau, said: South Africans a total of “South African Tourism, through the National Convention Bureau, has 151 SMMEs were hosted identified trade exhibition shows as one in these platforms.

A

of the key strategic focuses in growing economic activity, as well as increasing the number of delegates to South Africa.”

Business trade shows South African Tourism has two types of trade shows these are classified as business and leisure shows.

SANCB is mandated to execute seven strategic leisure and business trade platforms.

• Project manage and coordinate: - Meetings Africa.

- Africa’s Travel Indaba.

• The Lilizela Tourism Awards.

• Coordination of all the trade platforms.

These are shows that are mainly supported by the MICE industry. The objective of the shows is about bringing business into South Africa, and most of them are therefore diary-driven.

The four international business shows that South African Tourism participate in under the South Africa National Convention Bureau umbrella: • IMEX Frankfurt • IBTM China • IMEX America • IBTM World In this supplement we will predominantly focus on the four international trade shows.

I btm (Incentive, Business Travel and Meeting Exhibition for Travel and Tourism) China provides the ultimate platform for the world’s leading suppliers to the MICE industry to meet top level buyers with strong purchasing power who are responsible for organising and planning meetings, events and business travel, both in China, Asia and the rest of the world.

Ibtm China has over 4 000 attendees from around the world. Exhibitors include international venues, hotels, destinations, technology, business travel, and events services providers that are essential for your meetings, conferences, incentives and events.

Ibtm China attracts buyers, event planners and all those involved in the decision-making process for meetings, events, conferences, and incentives, as well as those involved in booking and buying business or group travel.

The unique Hosted Buyer Programme sets Ibtm China apart from other exhibitions, hosting over 450 top level decision makers who place international business, and facilitating over 8 900 one on one appointments between exhibitors and buyers.

10 Business Events Africa February 2019

Total Number of

Exhibitors 7 including 2 SMMEs

ROI FROM SALES ENGAGEMENTS

43 Meetings.

43 Leads generated.

5 615 Delegates 123 Conference/incentive days (estimated).

(estimated).

Estimated economic impact:

R 211 594 350 www.businesseventsafrica.com

SANCB | The value of trade shows

Total Number of

Exhibitors 23 including 7 SMMEs

ROI FROM SALES ENGAGEMENTS

I MEX Frankfurt is the tradeshow and global industry event run by meetings professionals for meetings professionals.

It’s where all the influencers from the world of meetings, events and incentive travel gather for three electric days of business, innovation and networking.

IMEX Frankfurt is the perfect business forum welcoming over 3 500 global exhibitors in a comprehensive range featuring tourist boards, international hotel companies, airlines, destination management companies, technology providers and many more.

The show presents quality business networking opportunities to all professional participants, who can also get in touch with prospective trade partners.

More than 70 highly informative educational sessions and seminars are scheduled during the show, to update all attendees regarding the current prevailing market trends and developments from this sector.

IMEX is also renowned for attracting top-quality hosted buyers, so along with the thousands of trade visitors, you can Total expect up to 15 000 Number of senior decisionExhibitors makers to mix and 29 including 6 do business with.

SMMEs

ROI FROM SALES ENGAGEMENTS

36 Meetings.

9 715 Delegates 161 Conference/incentive days (estimated).

(estimated).

Estimated economic impact:

R366 603 800 www.businesseventsafrica.com

I MEX is one of the premier global business event trade shows hosted in Las Vegas.

The show presents quality business networking opportunities to all professional participants, who may get in touch with prospective trade partners. It is the largest business events exhibition in the Americas with an expected 2000 buyers in attendance.

52 Meetings.

19 Group presentations.

39 Hot/ mild leads.

9 120 delegates

(estimated).

194 Conference/incentive days (estimated).

Estimated economic impact:

R261 154 880

I BTM World (formerly known as EIBTM) is a great opportunity to get in front of the industries finest trade professionals and international Total buyers. It’s a place to grow Number of your business in the meetings, Exhibitors events, conference, incentives 26 including 8 SMMEs and business travel industry.

Through highly-targeted introductions, Ibtm world brings you face to face with the right people in the right organisations, to build relations, develop your business and expand your knowledge. As an established exhibitor or a newcomer, the show’s focus is to bring key buyers and new business opportunities to all participants.

IBTM WORLD is constantly evolving and innovating to stay ahead of the market.

3 000 global exhibitors and 15 500 industry professionals gather to attend each year and the unique Hosted Buyer Programme sets IBTM World apart from other exhibitions, hosting top level decision makers who place international business, and facilitating one to one appointments between exhibitors and buyers.

ROI FROM SALES ENGAGEMENTS

49 Meetings.

9 Group presentations.

24 Leads generated.

5 790 Delegates 125 Conference/incentive days (estimated).

(estimated).

Estimated economic impact:

R180 608 000

Business Events Africa February 2019 11

SANCB | The value of trade shows A proven track record of year-onyear participation growth - the show has been in existence for more than

tourism products, and attracts international 30 years visitors and media from across the world. Africa’s Travel INDABA has become a formidable business trade show platform for leisure products with a focus on all tiers of products and experiences, and with a specific focus on transformation and development of Small and Medium Enterprises.

T

he Africa’s Travel INDABA (previously known as INDABA) Exhibition is a business to business platform created by South African Tourism to encourage global dialogue in order to sell South Africa as a preferred destination. INDABA is already the largest and most prestigious travel and tourism

48 551 scheduled diary exhibition in Africa. It is one of the largest leisure tourism marketing events on the African calendar and one of the top three ‘must visit’ events of its kind on the global calendar. INDABA has a solid base and an ever growing number of exhibitors from SA and other African countries. It showcases the widest variety of Southern Africa’s best

A proven track record

M

eetings Africa has earned its place as Africa’s premier business events trade show.

The show attracts quality buyers from around the world and superior business events products and services from across the continent. Meetings Africa is a tool for collaborative African growth.

With the SANCB’s involvement and leadership, Meetings Africa has grown significantly. It has become the preferred meeting place for the business events industry on the African continent. It offers international buyers and exhibitors an

of year-on-year participation growth

African platform to meet and bring together global industry leaders to advance the business events industry on the continent.

Exhibitors can enjoy numerous participation benefits in the form of discount structures and participation in the BONDay (Business Opportunity Networking Day), as well as access to key networking opportunities.

A unique, robust Hosted Buyer Programme offers Pre or Post Show Tours that showcase the destination and the business events offering.

12 Business Events Africa February 2019

meetings, 18 908 confirmed, with a ratio of 11 meetings per diary holder over a period of three days.

1 500+ buyers

420 hosted buyers, 1 137 non-hosted.

1 094 exhibiting companies.

These awards were launched in 2013 by the South African Minister of Tourism and they are South Africa’s premier travel and tourism recognition awards. The aim of the awards is to recognise and celebrate tourism and business events’ businesses for excellence, for their contribution to South Africa’s global competitiveness, and for growing tourism’s contribution towards GDP and job creation.

12 000

ore than M trackable diary meetings, with a ratio of 18 meetings per diary holder over a period of two days.

400 vetted hosted buyers and 300 exhibitors More than

who have undergone stringent evaluation to be selected for participation.

www.businesseventsafrica.com

PERSONALITY PROFILE

www.businesseventsafrica.com

Business Events Africa February 2019 13

GOLF CONFERENCING | Legacy Hotels & Resorts

Golfing with Legacy

A break away to the bush sounds like a magnificent way to spend a holiday. No distractions, surrounded by nature – it’s the ideal way to relax. And, if part of the road to relaxation is playing a little golf, there is no better way to do it than on a course with breathtaking views – perfect for an incentive, team building or getaway for the busy executive.

L

egacy prides itself on offering guests a collection of Africa’s most exclusive and unforgettable four and five-star hotels, resorts and bush lodges.

Whether you are travelling for business or pleasure, this commitment to excellence and attention to the finer things in life can be enjoyed at any one of the Legacy properties.

Kruger Park Lodge, South Africa With the banks of the Sabie River as its backdrop, Kruger Park Lodge offers its guests the perfect bush and golfing retreat. Its magnificent Gary Player nine-hole golf course and driving range is set on an oasis of lush green lawns

with natural water features and free roaming wildlife. Stay in one of its 230 luxury chalets, dine at one of its a la carte restaurants, take a Big Five viewing game drive or simply unwind in the hippo hide. This property offers something for everyone. The perfect escape for the bush lover and golf enthusiast, this luxurious lodge provides privacy, intimacy and luxury all rolled into one.

Windhoek Country Club Resort, Namibia With the stark contrasts of Namibia as its setting, the Windhoek Country Club Resort is a luxury resort offset by the tranquillity that is the capital city of Windhoek. Situated in the heart of the Khomas Highland plateau, the resort is home to a sprawling 18-hole golf course where players are privy to the rolling views of this gorgeous mountainous region.

Offering guests a relaxing family reprieve and ideal conference setting, this luxury property has five-star amenities as well as a host of recreational activities, and is a mere three kilometres from Eros Airport. It is on the list as one of the places to visit when spending time in Namibia’s busy capital.

Swakopmund Hotel & Entertainment Centre, Namibia If you are looking for an escape from the city, then a trip to the Namibian Skeleton

14 Business Events Africa February 2019

Coast is a must. Surrounded by the Namib Desert and buffered by the Atlantic Ocean, this quaint seaside town is home to Swakopmund Hotel & Entertainment Centre, and just a short drive from this remarkable venue, golfing enthusiasts will find the Rossmund Golf Course, with its 18-hole desert golf course, one of the only desert courses in the world. Gorgeous architecture is juxtaposed with five-star facilities and amenities at Swakopmund Hotel & Entertainment Centre and you won’t have to go far to your swing.

Elephant Hills Resort, Zimbabwe Enjoying picturesque views and playing an excellent round of golf go hand in hand in this outstanding Zimbabwean resort.

The resort overlooks the magnificent Zambezi river and while you may not see its majesty, if you listen carefully on a quiet day, you may hear the Victoria Falls roar nearby. The resort’s 18-hole championship golf course was designed by none other than South African golfing legend, Gary Player. The course offers quite possibly the most beautiful and relaxing round of golf you could ever play as it is surrounded by wilderness and the wonders of the natural world. The resort offers rooms with views of the Zambezi or The Falls, and offers fine dining as well as an environment where you can simply unwind and enjoy the peacefulness of the surroundings. www.businesseventsafrica.com

Your Golf,

our leGacY

Enjoy a round or two on onE of our amazing coursEs! Explore the wonderful sights & sounds of nature as you aim for an Eagle or a Birdie Accommodation and dining options are also available at each property.

Contact Central Reservations for bookings and enquiries Tel: +27 11 8066888 | Email: hotels@legacyhotels.com

www.LegacyHotels.com

www.LegacyLifestyle.co.za

GOLF CONFERENCING | Fairway Hotel, Spa & Golf Resort

Par with excellence at The Fairway Hotel The Fairway Hotel, Spa & Golf Resort is situated on the Randpark Golf Course, two kilometres from Cresta Shopping Centre in Johannesburg and 15 minutes from Sandton City centre. This business hotel provides the ultimate destination for conferences, functions, corporate golf days, weddings and leisure guests in a safe residential area with tree-lined streets.

T

he luxury development, open 24 hours a day and staffed with friendly receptionists, overlooks the famous Randpark Golf Course and is situated just north east of the clubhouse, on the 1st hole.

The Randpark Golf Club is the ultimate urban golf destination on par with excellence! With two of the best manicured courses in South Africa, as well as a separate mashie course, Randpark is uniquely different. Firethorn, Creek 9 and Bushwillow courses offer golfers of varying ability an unforgettable experience.

The Fairway Hotel has 62 hotel rooms and 14 villas. The hotel rooms include 35 luxury rooms, 16 premier rooms, one paraplegic room, two suites and eight family rooms each with its own private bathrooms. The villas consists of seven double storey golf villas with four en-suite bedrooms, six double storey garden villa with four en-suite bedrooms and one single storey garden villas with two en-suite bedrooms, bringing the

total number of rooms to 116. Daily housekeeping and breakfast is included in the room rate. Gym, tennis courts and spa facilities further add to the enjoyment and comfort of guests during their stay.

The Fairway Spa is situated to the left of the hotel entrance, nestled between the golf club and the hotel rooms. Soothing hues of blue and reflections of water and light greet spa guests as they enter the airy double volume lobby en-route to the relaxation lounge or their chosen treatment room. A sun deck, café-style Bistro and private gardens make this a wonderful destination for relaxation.

With eleven treatment rooms, the spa is spacious enough to accommodate small pamper party groups, for leisure or business purposes. Visit the Spa for tip-to-toe treatments at one destination.

The 8 200 m² hotel has a multi-volume foyer and private internal pool (heated in the winter) courtyard, a conference centre, boardrooms, breakaway rooms, lounge and deck with stunning views.

16 Business Events Africa February 2019

www.businesseventsafrica.com

The Fairway Hotel, Spa & Golf

The Windsor Ballroom Resort is a member of the Guvon is ideal for hosting Hotels Group and was awarded with ‘Best New Hotel Africa and events and functions.

Indian Ocean’ at the World Travel Entertaining options at Awards 2010. Balata Restaurant The Fairway are aplenty, is accredited with the American but Balata Restaurant Express Platinum Fine Dining deserves the first mention. Award 2013, 2014, 2015, 2016, 2017 and 2018.

Offering a variety of seating arrangements, vibrant décor colours and modern fireplaces, the restaurant is famous for its outstanding breakfasts. Light business lunches are popular, but Balata is known for its exquisite fine dining under the leadership of Chef Jean-Pierre Siegenthaler Bar Verve with its trendy ambience is perfect for a first date, a quick get together or just for unwinding after work. A secluded wine cellar hides behind Bar Verve and provides a sophisticated private venue for executives to have a drink after a long day of conferencing. The Roundabout Bar has wonderful views over the golf course and is popular with the golfing fraternity who need to recuperate after a strenuous round of golf, or that drink on the way back home after a long day at the office.

Business Events Africa February 2019 17

GOLF CONFERENCING | KwaZulu-Natal South Coast

Paradise organised on the KZN South Coast

Known as the Paradise of the Zulu Kingdom, the KwaZulu-Natal (KZN) South Coast boasts green and lush coastal and hinterland vegetation due to its subtropical climate. The sunny weather and warm Indian Ocean adds to the South Coast’s emerging popularity as a business and incentive tourism destination with its diverse teambuilding opportunities in scenic surroundings. It’s ideal for small conferences, meetings and special events, rewarding incentives and eco-active and adventurous teambuilding.

Conferences, meetings and special events The KZN South Coast lends itself to small and intimate conferences and special events that can accommodate a maximum of 300 delegates seated cinema style in a conference and up to 400 for a banquet with establishments having up to 900 rooms. For a larger conference, The Wild Coast Sun, on our doorstep, can accommodate up to 900 cinema-style and 500 for a banquet.

The relaxing and beautiful scenery is conducive to productive interactions that will leave delegates refreshed and inspired.

Business away from the office will feel like a power holiday with companies and employees reaping the rewards.

Accommodation ranges from fivestar all the way to camping to suit any corporate or group budget.

Golfing The region is also known as the ‘golf coast’. The 11 distinguished golf courses on the KZN South Coast has long been a favourite golfing destination for South African and international golfers.

Think of Selborne Park Golf Estate or South Africa’s first golf estate, San Lameer; popular Umdoni Country Club or sophisticated Southbroom Country Club; historic Port Shepstone Country Club or casual Harding Country Club; Scottburgh Golf Club at the start or Port Edward Country Club at the end; Margate Country Club or neighbouring Umkomaas Golf Club or the championship Wild Coast Country Club just over the Umtamvuna River.

Accommodation The KZN South Coast region has well-established and wide-ranging

18 Business Events Africa February 2019

accommodation to suit all needs. Some of the best options are Selborne Park Golf Estate to cover the northerly golf courses, Umthunzi Hotel & Conference or Pumula Beach Hotel near the Port Shepstone, and the Oribi Gorge area – a highly-recommended scenic area with numerous eco-adventures. The southerly golf courses are easily covered by staying at a luxurious San Lameer Villa.

Accessibility The South Coast is just over an hour’s flight from Johannesburg or two hours from Cape Town. Unless flying directly to Margate Airport, the KZN South Coast starts approximately a 30 minutes’ drive south of Durban, at Scottburgh, and follows the stunning coastline until Port Edward, counting 39 unique beaches in total, and going as far as Harding and the Ingeli Forest inland. www.businesseventsafrica.com

BUSINESS

a destination for

CONFERENCES INCENTIVES & EVENTS It’s for change makers, thought leaders, trailblazers, team building, networking, think tanks, brainstorming, motivating, inspiring, creative ideas, and change...

Fly direct in only 90 minutes from O.R. Tambo to Margate

BLUE FLAG

GOLF CONFERENCING | KwaZulu-Natal South Coast

San Lameer Country Club.

The relaxing and beautiful scenery is conducive to productive interactions that will leave delegates refreshed and inspired.

Selborne Park Golf Estate Designed by Denis Barker, the superlative Selborne Park Golf Estate boasts a world-class parkland course that is everchallenging, with a resident pro at hand to offer advice. Considered the Grand Dame of the South Coast’s championship courses.

Umdoni Country Club Having made it into the Top 10 Most Fun Courses in South Africa, historic Umdoni is designed for your enjoyment.

Part of the Umdoni Park Trust, it nestles between coast and countryside, and also offers guided environmental walks.

Southbroom Country Club Appealing to discerning golfers, Southbroom Country Club is a scenic classic. Play in elegant surroundings with coastal wind providing a challenge. Host to men’s, ladies and mixed amateur, Southbroom is popular all year round.

San Lameer Country Club The first golfing estate developed in South Africa, San Lameer is situated within a magnificent nature conservancy. The 18hole championship course weaves though

a wetland forest and is the proud host of the SA Women’s Open. A quality golf experience in its own right, San Lameer is a must on any golfer’s itinerary.

The Wild Coast Country Club

Umthunzi Hotel & Conference.

Part of the Wild Coast Sun Hotel and Casino, the Wild Coast Country Club is on the KZN border in the Eastern Cape and alongside the mighty Umtamvuna River. A daunting, but picturesque championship course, every green has its own challenges amid unspoilt coastal vegetation.

Still one of the best courses in South Africa, so book in advance.

Selborne Park Golf Estate.

Umkomaas Golf Club Home to pro golfer Tim Clark, one of South Africa’s best. This course offers forests of lovely old indigenous trees and many well-styled bunkers that make it more challenging. The par 4 third hole is reputedly the most exciting stroke in KwaZulu-Natal.

Scottburgh Golf Club From the narrow fairway on the par 4 3rd hole to the last drive from

the par 4 18th over the trees on a wing and a prayer, this coastal semilinks course is a super start to your golfing meander down the coast.

Port Shepstone Country Club Dating back to 1912, the pristine riverside Port Shepstone Country Club is a regular host to championship events. The Par 72 course attracts spectacular birdlife.

Harding Country Club Relax playing 18 holes on this nine-hole course, with six water hazards to contend with and super friendly local folk.

Margate Country Club Margate Country Club prides itself on its friendliness, and features 5 par 3s that are highly regarded, with the 11th signature hole requiring an accurate tee-shot over a picturesque ravine.

Port Edward Country Club

Wild Coast Country Club.

20 Business Events Africa February 2019

Port Edward Country Club boasts a sea view from every tee box, of which there are 18 on the 9-hole course.

This undulating course is an enduring challenge, and the 19th is famous. www.businesseventsafrica.com

PERSONALITY PROFILE

Carly de Jong

Leading with humility Carly de Jong is the general manager of Park Inn by Radisson Cape Town Newlands, a position she was appointed to in August 2018.

Having cut her teeth on global hotel brands, Carly remains one of the only female Radisson Hotel general managers in South Africa.

A

s one of eight brands within Radisson Hotel Group, the hallmarks of Park Inn by Radisson include colour, comfort and fun, as evidenced by the Newlands hotel’s vibrant décor, lobby bar and activity facilities. Park Inn by Radisson Cape Town Newlands is also a staunch advocate of the Deaf and hard-of-hearing; currently the Deaf Federation of South Africa (Deaf SA) owns 51 per cent of Park Inn by Radisson Cape Town Newlands, which in turn offers support and career prospects to the deaf and employs a deaf staff compliment of 19 per cent.

Carly leads with humility, and is rigorous in her mentorship of both deaf and hearing staff. “Both hearing staff and guests have benefited from our deaf crew members, who patiently teach sign language to anyone who wants to learn,” she commented.

Prior to joining Park Inn by Radisson Cape Town Newlands, Carly worked for hotels in the CBD and surrounds in Cape Town. The suburban setting of the Southern Suburbs, in her view, allows Park Inn by Radisson Cape Town Newlands

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the freedom to be more creative in their offering of a more relaxed environment.

“The inclusion of our deaf staff also brings a different angle to our team at Park Inn

by Radisson Cape Town Newlands.”

After studying PR and business communication at Damelin College, Carly moved to London where she worked at the front desk of a corporate hotel in 1999. A series of promotions followed until Carly finally chose to return to South Africa, where she joined the Best Western in Zonnebloem, Cape Town.

Her first job with the Radisson Hotel Group was as service manager at the Radisson Blu Hotel Waterfront, the group’s flagship hotel in Africa, in 2003; thereafter she joined The Bay Hotel (Camps Bay) as an assistant front office manager, followed by eight years at the Southern Sun Cape Sun where she advanced from front office manager to rooms division manager.

Returning to Radisson Blu Hotel Waterfront in 2014, Carly found that the company had progressed greatly in its efforts to support and advance female employees. “More than half of the executive team at the Radisson Blu

Hotel Waterfront was female by then,” she explained. “The Radisson Hotel Group embraces gender equality and diversity and supports these through numerous activities and initiatives.”

One such initiative is the System to Enhance Productivity and Service (STEPS) programme, which involves workshops aimed at supporting female employees to build new skills and awareness of their talents, passions and capabilities, as well as emphasising growth paths, opportunities, the work/life balance, career management and impactful communication. In South Africa, women make up a mere 44 per cent of the skilled workforce including managers, and so programs like this indicate Radisson Hotel Group’s wholehearted commitment to women's empowerment.

A STEPS graduate herself, Carly added: “I think there’s huge value in giving women clear career guidance to enable them to envision their career path.”

Carly takes great pride in seeing women she employed climb the ranks in the hotel industry. As the GM of Park Inn

by Radisson Cape Town Newlands, her goal is to help other hotel employees achieve their career goals as she continues to grow in her position.

Business Events Africa February 2019 21

VENUE OF THE MONTH | Cradle Moon Lakeside Game Lodge

Cradle Moon A hidden gem for conferencing Cradle Moon Lakeside Game Lodge is the resurrection of the previously beloved Heia Safari Lodge, founded in the 1970’s. Under the new ownership of Andy Dott and Kelvin van Niekerk, this spectacular hidden gem, set under the Zwartkop Mountain, is now being restored to achieve its full potential as the most sort after eco-activity hospitality destination within the urban edge of Johannesburg.

A

lthough major renovations are taking place, care has been given not to alter the unique nuances of the original character.

Mr Dott said: “Set within the 1 500 hectare Cradle Moon Conservancy, all owned and controlled by a handful of like-minded landowners, we are able to offer a secure and pristine natural experience for both young and old, as well as ultimate athletes or those just seeking a breath of fresh air. We are concentrating on restoring the indigenous fauna and flora in order to re-establish the natural highveld biodiversity.”

From fine dining to lighter meals, a la carte and buffets, a magnificent wine selection, as well as craft beers, Cradle Moon hosts individuals, private parties, weddings, conferences and special events. ​The 32 hectare pristine lake not only offers the entire option of all nonmotorised water sports, but is also home to a family of hippo, as well as countless species of fish for the fly fisherman. The lodge can also conduct leisurely boat

cruises on our 24 seater pontoon for those wishing to explore the waters further. ​With over 50 km of mountain biking and running trails, Cradle Moon guarantees a secure and special experience for every level of athlete, and with varied terrain from forests to mountains, as well as being home to over 20 species of wild animals, including rhino, Cradle Moon is unique. ​Game drives and walks are also on offer for those seeking an authentic wild life experience on the full extent of the conservancy.

Spoil yourself in one of our 50 secluded rondavels – and, although we are just a stone’s throw from the bustling city, you will feel as if you’ve travelled for miles.

Conferencing Cradle Moon offers four spacious conference rooms seating between 40 and 120 people. ​Tables and seating can be arranged to suit the client’s needs.

In addition, Cradle Moon has an 80 seater outdoor venue with a

22 Business Events Africa February 2019

view of the dam and surroundings.

This venue has its own bar area. It is ideal for birthday celebrations, yearend functions or team building. ​Cradle Moon’s nomadic tent covers an area of approximately 240 m2 and the floor is covered by soft artificial grass. ​The seating layouts can be customised. Below are layouts with the maximum number of delegates: • ​Single U-shape: 36 pax.

• Boardroom: 40 pax.

• Cinema: 50 pax.

• Banqueting: 80 pax.

Accommodation Guest accommodation consists of 50 two-bedroom thatched bungalows in the heart of the Cradle of Humankind.

Each bungalow has a tea and coffee station. The en-suite bathroom offers both bath and shower facilities. Heaters in the bathroom and bedroom help to keep the cold at bay. Each bungalow has a veranda on which guests can enjoy their sundowners while watching a

www.businesseventsafrica.com

VENUE OF THE MONTH | Cradle Moon Lakeside Game Lodge

U-shape layout in Kudu Boardroom.

glorious African sunset. Wi-Fi is available.

There are no TVs in the bungalows, but guests can visit the TV Lounge.

Activities Cradle Moon Lakeside Game Lodge offers multiple activities to enjoy the indigenous surroundings, including game drives, guided walks and boat cruises seven days a week. ​For the more active crowds, Cradle Moon has cycling and running trails, including single track, hand built bridges, banked corners and much more.

Guests can also enjoy the beauty

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Kudu School room plan.

Boardroom layout in Springbok Room.

of the Cradle of Humankind from above in a hot air balloon, or flyfish on the banks of either Lake Heritage or the Crocodile River.

seating capacity of 120 pax. Enjoy a sundowner with a splendid view of the dam and the Crocodile River.

Restaurant Our 350-seater traditional restaurant offers an a la carte menu every day from 7am to 9pm.

For the warmer days, there is a deck and terraces next to a sparkling pool and a view of the lake.

The latest addition to our ever-growing facilities is a bar and restaurant situated on the dam wall with a large deck and

T: +274 (0)11 9195000 www.cradlemoon.co.za E: reservations@cradlemoon.co.za

Business Events Africa February 2019 23

DESTINATION FOCUS | Haywards Safaris

EXPLORE NEW BOUNDARIES “We know that the way you treat your customers – and your own teams – matters but are you giving them an experience that gets them to think beyond everyday conceptual boundaries?” asked Peter Hayward, owner and adventurer extraordinaire of Haywards Safaris.

“W

hen you take people out of their traditional environments, you encourage them to engage and create. It’s like the San who invented their own type of bow and arrow in order to hunt effectively within their unique environments; suddenly new frontiers are forged for group participants, in more ways than one.”

Hayward Safaris is a five-star mobile camp which operates from its headquarters in Tshwane, just north of Pretoria, Gauteng. Offering a private big group wildlife experience in the seclusion

of the Big 5 Dinokeng Nature Reserve, delegates are afforded a pristine natural environment within which to explore their particular brand of business strategy.

Meeting across the millenniums “A return to nature is as impactful for millennials who dislike bureaucracy and distrust traditional hierarchies; they are looking for meaning. We take meeting participants out of their comfort zone and the conventional four walls of the corporate world and provide the group with an experiential journey on the biggest adventure of their lives just one

24 Business Events Africa February 2019

hours’ drive out of Johannesburg.

During the day, corporate business is conducted in white safari tents outfitted in the latest communications technology.

Breakaways range from rhino tracking on foot with a safari guide to hot air balloon trips, or helicopter tours deeper into the wilderness reserves of camp locations. The only neighbours are Africa’s Big 5 and all the fauna ranging down to the Little 5.

“Very few people, even industry stalwarts such as the CEO or chairman of the board have sat under the expansive night sky and observed the spectacular magnificence of the full

www.businesseventsafrica.com

DESTINATION FOCUS | Haywards Safaris

WITH HAYWARDS SAFARIS stretch of the Milky Way, while an elephant munches nearby on a Marula tree, so close you can hear his stomach rumble,” says owner Peter Hayward.

Cultural engagement with themed evenings in traditional trader’s camps, astronomy experts, ecological movers and shakers and world class speakers and teachers provide a backdrop to education, communication, interactive dynamics and multi-layered engagement; all set within the luxury of whiskey and gin tastings, five-course dinners and interpersonal interactions.

Global meeting incentives For those looking for global, extended or more intensive meeting environments, Hayward Safaris can set up your safari conference camp in locations from

www.businesseventsafrica.com

the Cradle of Mankind to the Kruger National Park, in the Kalahari, Namib Desert, iSimangaliso World Heritage Site and even the Okavango Delta, ensuring the group enjoys a mesmerising and captivating experience with only the very best 5-star staff, silver service dining and themed evening activities.

“Incentivising your delegates is a multi-dimensional encounter when you are in pristine wilderness areas. The dichotomy of world class luxury and issues surrounding bio and cultural diversity, and the lessons that can be learned there not only open doors for richer engagement, they create memories and an invitation to reach further and deeper in the individual’s own life. It profoundly changes people’s mindsets forever,” says Peter Hayward.

Event and conference organisers,

personal assistants and strategic corporate facilitators, planners, managers and business coordinators are personally invited to experience the tastes, sights, smells and ambience of an opulent, authentic African safari camp at Hayward’s Grand Safari Company’s headquarters, located in Gauteng’s Dinokeng Big 5 Game Reserve, situated just 40 minutes north of Pretoria.

Visit www.haywardsafaris.com

Business Events Africa February 2019 25

REPORT BACK | PCMA 2019

PCMA 2019 Convening Leaders

Disrupt and deliver

By Rudi van der Vyver, chief executive officer of SAACI

SAACI attended the most recent instalment of the PCMA (Professional Convention Managers Association) Convening Leaders conference in Pittsburgh, Pennsylvania, USA. The event is an annual gathering of approximately 4 800 industry players, from organisers to venues and all suppliers in between.

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his year PCMA gathered industry professionals from 36 countries for three days of education and inspiration aimed at driving economic and social progress through business events.

Billie Jean King, Seth Godin, Geena Davis, Steve Pemberton and Kjell Nordstrom, Ph.D., were among 138 experts, advocates, industry leaders and celebrities to address the delegates. More than half, 54 per cent, of presenters were female and this spoke directly to one of the focus themes which is equality, across all facets of the business events industry.

“Every single person here is an influencer,’’ star athlete and change advocate Billie Jean King said in a January 8th Main Stage conversation before hitting tennis balls into the crowd. “When you wake up and have a fire in your belly, you can make a difference and change the world.’’

Approximately 4,000 business events strategists and industry leaders were in Pittsburgh for sessions covering innovation, design, leadership and technology. Approximately 1,200 tuned into live-streamed programming.

Sherriff Karamat, PCMA president and chief executive officer, said: “We built this conference around the theme ‘Disrupt + Deliver’ because that’s what the industry needs and wants. We

leave here with a greater commitment and better understanding of how business events can and must drive economic and social progress.’’

Staged at the David L. Lawrence Convention Center, Convening Leaders generated an estimated $6-million in economic value for the Pittsburgh region. Craig Davis, president and chief executive officer of Visit PITTSBURGH, said: “Hosting Convening Leaders was an important opportunity for Pittsburgh “We were able to demonstrate to events planners from around the world that Pittsburgh is a first-class host destination.’’

This links to another clear focus area during the event of celebrating your destination. It is truly inspiring to see how the entire community of Pittsburgh came together to ensure that all delegates had the most immersive destination experience and the return for these sponsorships and efforts could be seen as mentioned above with an estimated economic contribution from the event for Pittsburgh of R81 750 300. This provides a clear indication of what business events can do and why the destination becomes an integral part of our planning and support structures.

This is why SAACI has been driving collaboration within the industry as one of our strategic focus areas, as a destination can only truly be celebrated and

26 Business Events Africa February 2019

showcased when everyone plays their part.

The PCMA Foundation raised more than $300,000 (R4 000 000) through on-site fundraising projects including its annual Party With a Purpose. Convening Leaders attendees assembled bags to support victims of human trafficking through Living in Liberty; care kits for local responders and overseas troops through Operation Gratitude; and menstrual kits for women’s shelters through PERIOD. org. This was another take out from the event for me personally, the level of buy in for legacy projects and sustainability within not only the direct community the event touches but also a much larger extension to this. Using the event as a platform to inspire and even pull the legacy projects in as a big part of the experience creation for delegates.

For the last few years PCMA and SAACI have been collaborating and sharing ideas and resources to improve the professionalism of the players active within the business events industry.

Education is in the DNA of both Associations, we both share common values and we work in synergy towards the achievement of common goals.

With the new PCMA Vision coming to life, I believe we will have even more reasons and opportunities for collaborations since we both strongly www.businesseventsafrica.com

Report back | PCMA 2019

believe that Business Events are a catalyst for Economic and Social growth.” – Luca Favetta | Regional Business Director, EMEA, PCMA SAACI is already in discussions with PCMA to secure discounted registrations for SAACI members wanting to attend this industry flag ship event and expand their network and knowledge outside of the African continent. This offer will be communicated in due course to SAACI members and I recommend this event to any organiser who’s looking to expand their thinking of what’s possible in business events or want’s to be at the forefront of what the trends are in the industry and even just from a networking potential point of view, this is a must attend event at least once in your career.

And not to forget our African venues and other suppliers, there is so much interest

in events in Africa and South Africa that it’s almost a crime for there to only be three Africans at this incredible event.

SAACI will be collaborating much closer with PCMA on various projects including training at various skills levels within the industry, professionalisation initiatives, data sharing and a few more.

We are always committed to provide our members with value generating initiatives and to stand by them as they grow their business and their career and one of the ways we achieve this is by collaborating closer with key partners like the PCMA to allow our members to benefit from this sharing of ideas and information.

San Francisco, CA, will host PCMA’s 2020 Convening Leaders annual event.

A mosaic of colourful, distinctive neighbourhoods, San Francisco is a city of life-changing technology,

Tennis star and activist Billie Jean King discusses her life in tennis and activism Jan. 8 at Convening Leaders in Pittsburgh. (Jacob Slaton)

www.businesseventsafrica.com

From left to right below: Rudi van der Vyver, chief executive officer of SAACI; Lorin Bowen, chairperson of SAACI Johannesburg; Luca Favetta, regional business director, EMEA, PCMA.

trend-setting cuisine and famous postcard views. Within this seven-by-seven-mile metropolis attendees will discover ethnic enclaves such as the Mission District and the leafy glades of the Presidio and Golden Gate Park. Over the years, this supremely tolerant city has set the bar and welcomed a diverse collective both culturally and intellectually.

For more information on the 2020 instalment of PCMA Convening Leaders you can visit: https://www.pcma.org/ event/pcma-2020-convening-leaders/ From left to right below Lorin Bowen, chairperson of SAACI Johannesburg; Sherriff Karamat, chief executive officer of PCMA; Rudi van der Vyver, chief executive officer or SAACI.

Business Events Africa February 2019 27

VENUE NEWS | ATKV Resorts

ATKV RESORTS

Business events with a fresh approach ATKV Resorts recently revealed its new MICE branding, which reflects the true essence of ATKV Resorts, through a refreshing, truly South African, memorable brand.

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inister Kganyago, manager: business events marketing of ATKV Resorts, said: “The ATKV Resorts MICE branding is a lot more aligned to the South African context, featuring colours of the South African landscape, inspired by the depth of our seas, sunsets, Ndebele art colours and the Protea flower.

“Our ATKV Resorts MICE rebranding exercise could not have come at a better time. The industry is going through

amazing changes and our new positioning is better suited to the aforementioned changes. Our slogan is ‘business events with a fresh approach.’”

Mr Kganyago said ATKV Resort’s MICE branding goes back to ATKV’s roots – the original, South African brand, which offers authentic South African venues with unique local offerings.

He added: “We are proud of our new brand. It encompasses

A NEW LOOK FOR ATKV’S CONFERENCE BRAND “When ATKV Resorts came to us with the project to update their conference brand, we were inspired by two main factors: 1. a truly South African brand 2. a different approach to conferences than their competitors.

Based on this, we drew inspiration from authentic South African colours, patterns, landscapes, and nature to create a unique look and feel that would stand out from the rest.

“Drawing from nature and landscapes where the ATKV resorts are situated, the MICE logo was created based on four elements: the Protea flower, the South African sunset, the ocean, and the green plains. Patterning was introduced by drawing from the Ndebele

tribe and woven into the MICE font.

Furthermore, we placed emphasis on landscape images for creative to tie in with the truly South African brand.

“South Africa is rich in culture, colour, nature, and beauty – which is exactly what ATKV stands for – a unique experience in a truly South African way.

“The branding is simple to use and allows for freedom of creativity. This can be translated to MICE’s simplistic and unique approach to conferences.

As an agency with its roots firmly in South African soil, this project gave us the platform to create something unique for a truly unique brand.”

– Sonelle van Wyk, Account manager, Etiket

28 Business Events Africa February 2019

At the end of the day, we want the delegates to go home with a meaningful and memorable authentically South African experience.

Minister Kganyago, manager: business events marketing of ATKV Resorts

our true South African spirit and reflects our all-encompassing solution for business events.

“We undoubtedly have very unique products to offer within this space and it would be a pity to shy away from the fact. Our venues are all in very strategic parts of the country, scenic, tranquil and conducive to any event.

He added: “We strive to stay ahead of the curve when it comes to trends in the industry. Our new brand reflects this. Delegates who come to our resorts enjoy experiential conferencing. We always apply a fresh approach on how we do things. At the end of the day, we want the delegates to go home with a meaningful and memorable authentically South African experience.”

ATKV Resorts provides the full business events package. Mr Kganyago said: “ATKV Resorts has the ideal solution: seven unrivalled resorts situated nationwide amidst a host of cultural treasures, heritage sites and other exciting attractions are available at affordable rates. Safe, secure and superbly situated, these premium resorts are the ideal venue to make your conference a working success or any holiday a memory of a lifetime.

“Unrivalled natural beauty contributes to clear thinking, innovative solutions and unmatched achievement. Many of our facilities boast spacious, well-equipped conference venues that can accommodate up to 800 delegates. The success of your conference is a call away.” www.businesseventsafrica.com

VENUE NEWS | ATKV Resorts

ATKV Resorts BUFFELSPOORT

CONFERENCE ROOMS: three rooms and one hall.

IDEAL FOR: meetings, incentives, conferences and events.

NATALIA

Buffelspoort resort is situated less than an hour from both Pretoria and Johannesburg, and is just a stone’s throw from the world-renowned Sun City. With a variety of self-catering accommodation and recreational facilities and activities, a restaurant, a fastfood section and a well-equipped shop, Buffelspoort provides the ideal base to explore the wealth of tourist attractions in the area.

LOCATION: Magaliesburg, North West.

ACCOMMODATION: 800 delegates.

CONFERENCE ROOMS: five rooms and one hall.

IDEAL FOR: events and incentives.

KLEIN-KARIBA

HARTENBOS ATKV Natalia beach resort can be found just 40 km south of Durban – a tropical paradise with balmy, blissful weather all year round.

Accommodation options include spacious and comfortable self-catering apartments in various sizes, and a lush green caravan park with top-class facilities.

LOCATION: Durban South Coast, KwaZulu-Natal.

ACCOMMODATION: 300 delegates.

CONFERENCE ROOMS: two rooms and one hall.

IDEAL FOR: meetings and events.

GOUDINI SPA

Just outside Bela-Bela, some 90 minutes from Johannesburg and an hour’s drive from Pretoria, lies the inviting ATKV Klein-Kariba resort in one of the Waterberg’s most beautiful kloofs. This topclass resort offers a wide range of accommodation options with true bushveld hospitality.

At the adventure centre, larger school, student or church groups can make use of Klein-Kariba’s facilities at a reduced rate. With various activities, recreational facilities and amenities such as a restaurant, fast-food restaurant and a well-stocked shop, there is no such thing as boredom at ATKV Klein-Kariba.

LOCATION: Bela Bela, Limpopo.

ACCOMMODATION: 500 delegates.

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conference delegates.

LOCATION: Rawsonville, Worcester, Western Cape.

ACCOMMODATION: 800 delegates.

CONFERENCE ROOMS: three breakaway venues and five hall venues.

IDEAL FOR: meetings, incentives, conferences and events.

Only an hour from Cape Town, in the heart of the Boland Mountains, you’ll find ATKV Goudini Spa resort with its healing mineral baths and more fun activities than you’ll ever be able to fit into one holiday.

ATKV Goudini Spa’s range of self-catering holiday accommodation, entertainment and recreational facilities will meet absolutely everyone’s needs, from the free-spirited to the fussy. Activities on the resort include an array of natural hot pools, hot supertube, tennis and volleyball court, games room and picturesque nature walks.

The resort boasts excellent conference facilities, which can accommodate up to 800

landmarks and offers access to numerous tourist attractions in the vicinity. The resort has a variety of accommodation, adventure activities and recreational facilities, plus a restaurant, fast-food restaurant, coffee shop and gift shop.

LOCATION: Drakensberg, KwaZulu-Natal.

ACCOMMODATION: 700 delegates.

CONFERENCE ROOMS: five rooms and one hall.

IDEAL FOR: meetings and events.

EILAND SPA ATKV Hartenbos is situated along the world-famous Garden Route between Cape Town and Port Elizabeth, some 8 km from Mossel Bay and 40 km from George airport. Boasting conference facilities that can accommodate groups of up to 600 delegates, ATKV Hartenbos is also the perfect choice for an inspirational conference. The venue boasts a new lifestyle centre called Hartenbos Seafront.

LOCATION: Hartenbos, Mosselbaai, Western Cape.

ACCOMMODATION: 600 delegates.

CONFERENCE ROOMS: two rooms and one event venue.

IDEAL FOR: meetings, incentives, conferences and events.

DRAKENSVILLE

Just over three hours’ drive from Johannesburg and Bloemfontein, and about two-and-a-half hours from Durban, you will find the ATKV Drakensville holiday resort near the foothills of the Drakensberg Amphitheatre, a world heritage site. ATKV Drakensville, with its breathtaking views, is surrounded by historical

On the southern banks of the Letaba River, only 68 km east of Tzaneen in the Limpopo province, lies ATKV Eiland Spa in the heart of the Hans Merensky Nature Reserve.

Eiland Spa, with its year-round warm, sunny weather and diverse natural beauty, is one of the most popular resorts in South Africa. With its variety of self-catering accommodation, recreational facilities and activities, restaurant and healing hydro spa, ATKV Eiland Spa is the ideal place for the entire family to come and relax. The serene tranquillity and peaceful silence of the bushveld surroundings create the ideal atmosphere for positive and imaginative business planning and team building.

LOCATION: Letsitele, Limpopo.

ACCOMMODATION: 250 delegates.

CONFERENCE ROOMS: three rooms and one hall.

IDEAL FOR: meetings.

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Contact +27 11 919 9056 e: ministerk@atkv.org.za www.atkvresorts.co.za

Business Events Africa February 2019 29

MARKET NEWS

Africa’s biggest hospitality trade and conference gets bigger in 2019 The Hotel Show, Africa’s leading event for the hospitality industry, gets underway at the Gallagher Convention Centre in June, as part of the broader Africa Trade Week.

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ow in its third year, The Hotel Show Africa 2019 aims to grow on its successes, in which nearly 3,400 visited the show over three days.

Attracting GMs, owners, operators, procurement managers, designers, developers and the all-important frontline hospitality personnel, The Hotel Show Africa offers an unmissable opportunity for suppliers to showcase latest products, ideas and trends shaping our industry’s future.

The Hotel Show is now co-located with Africa’s Big 7 and SAITEX, bringing together over 10,000 international industry professionals from 53 countries and over 500 exhibitors from more than 40 countries for three days of business negotiations, networking and knowledge-sharing.

The Hotel Show showcases international products and innovations for hotels, restaurants, cafes, taverns, shebeens and food outlets, and is

the ideal platform for stakeholders to network and discover the latest in services, décor, furniture, hospitality technologies, uniforms and more.

The Hotel Show also features live events, training workshops and competitions, including the Africa Housekeeper League of Champions challenge, in which hotel teams race against the clock to prepare rooms to the highest standards in front of a panel of expert judges. At the co-located Café Culture workshops, visitors will enjoy free barista and mixology training throughout the full three days of the show.

Running alongside The Hotel Show, the Hospitality Leadership Forum will see over 90 expert speakers take to the stage to address burning issues, trends and opportunities in the sector.

“The Hotel Show connects decision makers from leading hospitality chains and independent hotels, lodges and guesthouses with suppliers and service providers from across the globe. With over 64 000 new hotel rooms in the pipeline and governments such as South Africa spearheading a new 5-in-5 tourism growth strategy (which aims to add five million more tourists to South Africa by 2020) hospitality is undeniably one of the most exciting hospitality markets in the world, and The Hotel Show is ideally placed to help stakeholders capitalise on this growth,” says Lynn Chamier, Event Director at dmg events.

The Hotel Show will be staged as part of Africa Trade Week from 23rd - 25th June 2019, at the Gallagher Convention Centre, Johannesburg.

New GM at African Pride Mount Grace Autograph Collection by Marriott International recently announced the appointment of Anthony Da Silva as general manager of the African Pride Mount Grace Country House & Spa, Autograph Collection.

I

n his role, Mr Da Silva will oversee the management and operations of the hotel nestled in Magaliesburg.

Mr Da Silva began his career at Protea Hotels in 2005 as an orientation trainee at the Protea Hotel Gold Reef City. After qualifying from the in-service training programme, he gained international experience in London before returning to South Africa and rejoining the food and beverage team at Protea Hotel Gold Reef City. Thereafter he held various positions at the Protea Hotel by Marriott OR Tambo

Airport as food and beverage manager, rooms division manager and deputy general manager as well as spending a year as food and beverage manager at the African Pride Mount Grace Country House and Spa, Autograph Collection.

In 2016 he took on the position of general manager at the Protea Hotel

by Marriott Polokwane Landmark.

“I am thrilled to join the African Pride Mount Grace Country House & Spa and work with the team to deliver exactly like nothing else experiences. I

30 Business Events Africa February 2019

look forward to curating authentic and enriching travel experiences that are meaningful to both the business and leisure traveller,” Mr Da Silva said.

African Pride Mount Grace Country House & Spa, Autograph Collection offers an exclusive experience to unwind and gaze upon the natural beauty of South Africa's stunning countryside. Only an hour from Johannesburg and in the heart of the Magalies Meander, there’s plenty to see and do, including events, arts, birding, ballooning, game farms, horse riding, the cable car, hiking, mountain biking, fishing, historical sites, restaurants, steam train trips, country shopping or just relaxing in this natural haven. The hotel is in close proximity to Johannesburg, Pretoria and the Cradle of Humankind. www.businesseventsafrica.com

VENUE NEWS

OLIVE CONVENTION CENTRE

A one-stop-shop for conferencing

Located in the heart of the vibrant multicultural city of Durban, the Olive Convention Centre offers practical, user friendly and technologically advanced meeting facilities, and boasts an array of multi-purpose venues with a host of breakaway rooms and boardrooms.

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ince opening its doors in 2010, the Olive Convention Centre has become a firm favourite in the conferencing and event arena, largely due to its strategic placement within Durban’s Golden Mile and close proximity to hotels, beaches and tourist attractions.

It is also just a 30-minute drive from the King Shaka International Airport.

Venues, offerings and cuisines The Olive Theatre (Hall 1) is the largest venue offered by the Olive Convention Centre, with an area of 1 500 m², and comes complete with a gallery area, four breakaway rooms and a 66 m² projector screen.

The Banqueting Venue (Hall 2) is ideally designed to host banquets, gala dinners, exhibitions and private meetings. This venue is closely located to the Olive Theatre and serves as an extension to the main hosted event for exhibitions and luncheons. This hall can seat up to 1 000 delegates theatre style and 600 delegates banqueting style.

Independent foyers and ease of access is a key feature of the Banqueting Hall.

The Hall of Learning (Hall 3) is a cosy venue with capacities ranging from 100 to 250 people. This is a perfectly sized

seminar venue or breakaway room.

The most unique venue that the Olive Convention Centre has to offer is the Durban Arena (Hall 4). This 1 800 m² arena can be transformed into a spectacular venue for exhibitions, gala dinners, sports events, conferences and an ice skating rink.

The Olive Convention Centre is equipped with Halaal serving kitchens, and can cater for a range of dietary requirements to suit clients’ needs. The food and beverage department provides a wide variety of tantalising menu options to choose from.

The venue has been upgraded with new product offerings and structured packages appealing to conferencing and event organisers. The Global Innovation and Technology Centre (GITC) is the latest addition to our product offering which is an Innovation Hub for local and international SMME’s and seamlessly integrates business services to Olive clients.

It is the Olive Convention Centre’s versatility, flexibility and professionalism that has led to its immense success, and earned the Centre an enviable reputation for hosting medium to large events.

Business Events Africa February 2019 31

VENUE NEWS

There is simply nothing like

Birchwood

Since its inception almost two decades ago, The Birchwood Hotel & OR Tambo Conference Centre’s objective has been to offer a combination of an unrivalled plethora of conference, accommodation and event facilities, as well as unmatched service delivery and hospitality. Enter 2019, and this powerhouse in the industry takes this goal even further.

Day conference precision Conferencing is the core of Birchwood. The term is synonymous with a simple formula that includes standard packages, generic dining venues and the ‘same-old’ features that one expects from a business trip.

This term ‘generic’ is not in Birchwood’s vocabulary. The expertise of Kevin Clarence and his team has led to the creation and implementation of a comprehensive and incredibly varied package offering, that is not only unique, but can be adapted to ensure that a memorable experience is had, every day, during your time at Birchwood.

Over 60 venues exist on the property, ranging from an intimate, modern boardroom for small groups, all the way up to a 3 000 m2 terminal for large events, conventions, exhibitions and banquets.

Each venue is equipped with stateof-the-art audio-visual equipment, and Birchwood offers you the services of a full AV team to ensure that every technical aspect is efficiently and effectively taken care of. Digital signage screens have been installed for logo displays or whatever your heart desires, for delegates to see upon their arrival.

Add to this the on-site eventcoordination team, and you will find it hard to stress over preparation, allowing you to simply enjoy your conference or event.

Connectivity “Wi-Fi and connectivity is no longer a luxury, it’s a necessity,” said Greg Hoffmann, digital marketing manager.

The conference and event market’s needs and requirements continue to evolve, and Birchwood adapts and innovates with it. A massive investment was made with the intent of providing an unrivalled online connectivity

offering, whether at a conference, or in your accommodation room.

Birchwood now offers incredibly highspeed wireless Internet access across the entire property, and best of all, it is free. For power-users who wish to take advantage of the various streaming services and download large content, a premium network has been created which is incredibly affordable. Further, for corporates looking to indulge in video-conferencing, online training or any form of live content, dedicated networks can be created giving your group its very own bandwidth and secure access. Kevin, along with his IT department, has left no stone unturned in the efforts to ensure that every online requirement is possible at Birchwood.

In addition, 96 rooms have been overhauled and renovated to now offer ValuStay @ Birchwood.

Ideal for those looking to have their expectations (not their budget) exceeded, ValuStay rooms differ in size, but still carry the same award-winning hospitality that Birchwood offers as well as access to the many features on-site such as the five restaurants, Mangwanani Spa, gym, pool and free shuttle to and from the nearby OR Tambo and East Rand Mall.

The remaining 334 rooms are situated conveniently amongst the conference venues and are designed for the various delegates looking for a quick journey from conference to collapsing on their comfortable bed.

Accommodating every need

The concept of dining in the same breakfast, lunch and dinner venue, day-in and day-out is something that Birchwood frowns upon. The creation of incredible dining options ensures you are spoilt for choice and can experience something new every day, during your stay. Dining options range from the upmarket steakhouse Grill at OneTwenty, to the rustic elegances and cascading fountain with outdoor decking of The Boma. Not to forget the African-style buffet at Phomolong, or the BC Café for fast and simple meals.

Delegates will be overwhelmed by choices and impressed by the tastes.

Across the sprawling yet manicured property are 665 accommodation rooms, which are divided in to three distinct brands. In 2016, Birchwood launched Silverbirch – a ‘hotel-within-ahotel’ – that is tailored for the discerning business traveller. 235 four-star rooms are strategically located far from the conference bustle. These upmarket and modern rooms are perfect for individual travellers or smaller corporate groups. Spacious and looking out to meticulously prepared gardens, you will feel at home while on a business trip.

Silverbirch guests have access to an exclusive breakfast room, as well as upmarket dining experience at The Grill at OneTwenty. There is also the benefit of an express check-in facility and dedicated, 24-hour porter and concierge service ensuring a swift and seamless journey from arrival to accommodation room.

32 Business Events Africa February 2019

Memorable dining

Come experience Birchwood encourage clients to experience this fantastic hospitality hub for themselves. Book a site visit and enjoy a complimentary lunch with Birchwood’s team to experience why there is simply nothing like Birchwood. www.businesseventsafrica.com

ca

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Event Checklist Minutes from OR Tambo Free Airport Shuttle Conference & Breakaway Rooms Boardrooms with Video Conferencing Large Selection of On-Site Restaurants Free, Fast WiFi Dedicated In-House Event Coordinators Full Audio-Visual Capabilities Four Star & Three Star Accommodation

20 years of experience combined with our unrivalled selection of features and award-winning hospitality means that we are well-equipped to ensure that your experience, is as it should be. Let us show you why we are the market leader and premier conference and accommodation venue in South Africa.

- Kevin Clarence | Founder and CEO -

Relax, do business!

VENUE NEWS

JOHANNESBURG EXPO CENTRE

Venue par excellence

The Johannesburg Expo Centre is renowned as one of the country’s most sought after venues for some of the country’s most iconic events – and here’s why.

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he Johannesburg Expo Centre should be top of mind when it comes to planning large scale events and exhibitions, for a variety of reasons. The venue’s flexibility allows it to handle any occasion, and is equipped to host both indoor and outdoor events, depending on your needs. Whether your event requires quiet boardrooms for private meetings, extensive floor space for exhibits, a dance floor that can host thousands of people or fresco refreshment stations, the JEC has the multipurpose facilities to accommodate all of this and more.

The JEC has no shortage of space either with its 150 000 m² of space to host mass events. Coupled with that when it comes to parking, the venue offers secure parking for 20 000 vehicles ensuring that exhibitors and guests alike can find parking with ease and get straight to business. The JEC is also hailed as one of the most accessible venues in the country with accessibility from all major highways and a helipad on-site for

registered helicopter landing needs. Its location is ideal for travellers with fivestar hotels in the vicinity and a mere 30 minutes from both international airports.

To paint a picture when it comes to capacity, look no further than last year’s Ultra Music Festival which drew 30 000 music lovers through the door with this year’s event set to bring in the same crowd if not larger. Music fans are chomping at the bit to get a spot at this year’s Ultra Music Festival, which will shut the house down on 2 March when The Chainsmokers take to the stage for the first time ever in South Africa. Don’t fear, all the regulars are on the bill to perform from the prodigal son Martin Garrix and the

If you are hosting an event at the Johannesburg Expo Centre, you are without a doubt in the hands of the experts with their dedicated support team on the ground for all your needs.

34 Business Events Africa February 2019

formidable Black Coffee to mention a few.

From enthusiastic music fans to a far more business and trade orientated environment, last year’s Electra Mining Exhibition garnered considerable attendance with 35 000 people over the five days of the show as the crowds came to see the latest innovations across mining, industrial, electrical, power, transport and related industries.

This year’s Rand Show is expected to be bigger than ever as we mark the 125th installment of one of the country’s most popular, safe and interactive family excursions. The 125th celebration is touted at being the best show yet with a programme jam-packed for the entire family. This will include Africa’s biggest celebration of the global sensation game, Fortnite; a new reality cooking and talent shows, a beautifully presented flower and décor show, international Fitness Expo, world class military displays, drum majorette Gold Cup and so much more.

If you are hosting an event at the Johannesburg Expo Centre, you are without a doubt in the hands of the experts with their dedicated support team on the ground for all your needs.

The team at the JEC will always meet your demands and exceed your expectations – what more could you ask for? www.businesseventsafrica.com

BRING YOUR BRAND TO

LIFE AT SOUTHERN AFRICA’S LARGEST FULLY-CONTAINED EXHIBITION, CONFERENCE OVER Over AND EVENTS 100 100 000M2 000m OUTDOOR outdoor VENUE SPACE space

Over OVER 2 50 000m 000M2 50 INDOOR indoor SPACE space

24-HOUR SECURITY

2

CONTEMPORARY CONFERENCE FACILITIES REGISTERED HELICOPTER LANDING SITE

30 MIN TO ALL INTERNATIONAL AIRPORTS EASE OF ACCESS

20 000 SECURE PARKING BAYS

5-STAR CATERING

CLOSE PROXIMITY TO HOTELS

EXECUTIVE CHEF

Chefs are born, not made Born-to-cook Hanroe Erasmus, 37, has taken the honours as executive chef at The Palace, Sun City. With a long list of credentials and over two decades worth of experience under his belt, he has seamlessly synced with life and work at the his dream job at the Sun City Resort.

H

anroe has been an executive chef for 13 years and has vast experience in the fivestar hotel and restaurant market. His delightful culinary masterpieces have been showcased at some of the country’s most respected eateries, including the African Pride at Melrose Arch, Irene Country Lodge, the Sheraton Hotel in Pretoria, the Moyo restaurant group and Old Town Italy on Menlyn Maine, to name just a few. Before joining The Palace in 2018, he was focused on nurturing emerging culinary talent as a senior lecturer at the Capital Hotel School.

Remembering his toy pots and pans as a toddler, he said that cooking and serving people has always been natural for him. He believes firmly that chefs are born and not made. “You don’t decide to become a chef; you are destined to be a chef,” said Hanroe who first attempted to study law but hated every minute of it. He knew his destiny was the kitchen.

After leaving school, Hanroe could not afford to go to chef school or college, so he started off right at the bottom and worked his way up through the ranks, reading as many cook books and magazines as he could.

“Only once I had worked my way up to executive chef did I get the opportunity to finally get my qualification through correspondence studies.”

His recipe to success in this industry is to learn something new every single day. “Every property I’ve ever worked at taught me something, even if it was how not to do something. I always left with much more knowledge and experience than when I had arrived.

I have been very fortunate to have worked with some amazing people, many of whom I still reach out to when I need some advice or guidance.”

In terms of trends, Hanroe said: “People have become a lot more conscious of what they eat. Not necessarily healthier,

but they are more aware of where the product is from, how it was prepared, etc. I call it Conscious Consumerism, and it will definitely become more popular as we go forward.”

On the issue of challenges, he said: “Our biggest challenge is staffing, the skill level within the hospitality industry is very low and the willingness to work hard to get somewhere is diminishing quickly.”

Hanroe has many goals for the next five years, but he said the two that stand out for him are to grow at least two of his staff into executive chef roles, and secondly, to get the Plume Restaurant and Grill Room on the map amongst the leading restaurants in South Africa.

This passionate chef said he is inspired by everything around him. “My family, the produce we work with, the smiles on my team’s faces, the guest feedback, basically everything.”

Hanroe enjoys the outdoors and is also a very keen fisherman and family man. He is married to Kirsten and has a two year old son named Rhylan. “Every spare minute I have I try spending with my family. Living at Sun City makes it easy to spend quality time together as there is so much to do here.”

Having settled into to his role at The Palace and life at Sun City, Hanroe is captivated by the thrill and buzz of the resort. He also enjoys the fact that Sun City’s guests are all there to have fun, always have a moment to chat and never seem to be in a rush unless they are running late for a leisure activity.

“Every day is different with its own special challenges. The only limitation in my job is the ones that I have created, anything is possible.”

“Stay humble, work hard and listen,” is his advice to young people wanting to enter a career in hospitality. As for plans up his sleeve, this master cook said he would like to not just meet, but to exceed every single guest’s expectation when they dine in any of The Palace’s restaurants.”

36 Business Events Africa February 2019

What is your signature dish?

My Beef Wellington. It is made with Sparta Angus beef sirloin that we trim down and coat in black pepper. We then sear it on a very hot griddle and rub wholegrain mustard all over it. We then roll the sirloin up in duxelle mushrooms, thinly sliced parma ham and herbed crepes. From there it is wrapped up in home-made puff pastry and baked for about 15 minutes (medium rare). We are currently serving this in the Plume restaurant with roast summer vegetables and port jus.

What trends are emerging in the conference industry in regards to food? More customised conferences that focus on their brand. Lighter lunches with ‘smart foods’. Stronger coffee in the mornings; than in the afternoons. Interactive stations during afternoon breaks such as cake-pop stations or chocolate fountains.

What has remained constant in this industry? The need for exceptional pre-emptive service and value for money will always remain the constant as far as client expectations are concerned.

What is your favourite beverage? I love a good quality and unique craft beer, for example pumpkin spice ale.

What is your favourite food?

Nothing beats a good quality steak on an open fire….

What is your pet hate? I cannot stand it when people’s work areas aren’t organised, within the kitchen or in general office spaces – it just feels like they are not in control and that makes me on edge.

What is your great love? Without a doubt my family!

Are you adventurous? I like to call myself a bit of an adventurist, having done the big swing at Graskop. I have my advanced diving license and used to do endurance mountain biking, but I would say that the most adventurous thing I have ever done is raising a little boy.

www.businesseventsafrica.com

A LOCAL PERSPECTIVE

Event Greening Forum’s

first research findings published In the process of event greening, you’re likely to come across the phrase: “You cannot manage what you cannot measure.” In order to be more energy efficient, or conserve water, or reduce your waste footprint, you need to know the scale of the problem and be able to measure how effective your interventions are. Otherwise you are shooting in the dark. With this in mind, the Event Greening Forum (EGF) initiated its first South African based research project last year.

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hrough its collaboration at Meetings Africa, the EGF discovered that the event’s single biggest waste component in 2018 was wood materials from custom exhibition stands (over 1 400 kg) – and that this amount of wood waste has increased by 277 per cent compared to previous years. Cardboard (over 800 kg) followed by catalogues (689 kg) made up the next most substantial waste materials, but at least could be dealt with through established re-use and recycling channels. Dealing with wood waste responsibly presents more challenges.

The EGF wanted to find out if large volumes of wood waste was a typical and increasing challenge in the exhibition industry, as well as best practice recommendations for dealing with it responsibly. It contracted the University of Pretoria to conduct the study, and five South African stand builders collectively funded the research. They are: African Graphix, bluCube, Inspire Furniture Rentals, New World and Scan Display.

The findings According to the research, as much as 37 per cent of a stand builder’s waste is from wood materials. In comparison, it does not greatly affect venues and organisers – their largest proportion of waste normally comes from food and cardboard waste.

A large complication in dealing with wood waste is the variety of types of wood, wood composites and finishes used (such a laminates, varnishes or paints). Many of these need to be handled differently. Therefore, to effectively reuse and recycle wood materials, they need www.businesseventsafrica.com

to be carefully separated for all types of wood waste.

Most first – a process which is However it works well with commonly-used labour intensive, timeMDF, which is commonly consuming and costly. used by stand builders. wood While many stand Meganika is busy The wood products most commonly builders do their developing such a used by stand builders are, in order from most used to least: best to reuse stands solution for small-scale, and salvage reusable on-client-site, wasteMDF | Chipboard | Plywood Softwood – like pine | OSB materials where they to-energy processing Hardboard | EFB can, most wood waste plants for this purpose.

Hardwood – like ultimately ends up in Event organisers Mahogany. municipal waste which goes have a responsibility to to landfill. This isn’t sustainable, educate, advise and encourage given the shrinking landfill space on how to reduce and deal with available and its increasing costs, and that waste, to both clients and suppliers. a potentially valuable resource is being lost.

Stand building companies could make an Some South African companies may effort to connect with their local community believe a better alternative is the informal to find social entrepreneurs, carpentry reuse system, where wood waste is diverted schools and furniture manufacturers who to disadvantaged people in townships. can benefit from wood waste, instead On the surface this seems like a positive of relying on a centralised solution solution. However, there are serious health for waste management. Additionally, concerns that need to be considered, stand builders can strive to design more which the report highlights – including sustainable exhibition stands, by: the discovery that many communities are • Using fewer materials (i.e. less salvaging chromated copper arsenate (CCA) wood) in the design. treated wood to use for cooking. When • Choosing more sustainable wood CCA-treated wood is burnt, it releases materials and non-toxic paints. inorganic arsenic which is a dangerous • Opting to use wood in its raw form, human pollutant and can contribute to the which is more easily recycled or reused. growth of existing cancerous tumours.

• Instead of paint using removable stickers (although stickers could The recommendations leave a glue residue, and are usually The research report then goes on to list made of PVC which has its own the following recommendations to reduce environmental concerns). exhibition stand wood waste, namely: • Building longer-lasting modular Venues should investigate the viability designs, for improved reuse. of gasification – burning wood waste If you would like to read the full to produce electricity – where waste is research report, please send an email already in one place. This is not appropriate to info@eventgreening.co.za.

Business Events Africa February 2019 37

COMPANY PROFILE

The accidental PCO

By Septi Bukula, director of Osiba Management

At Osiba Management we like to refer to ourselves as the accidental PCO because, we say, the PCO business found us, not the other way around.

A

lthough meant humorously, the label has a certain truth to it – firstly, we became a PCO by default, not by design, and secondly, many business events industry professionals played an important role in our story of becoming a PCO. We therefore genuinely give them due credit for helping us along.

Osiba Management’s history began in 1996, with the formation of Upstart Dynamics, a highly-regarded SME policy research firm, which became Osiba Research in 2009.

As a knowledge production firm, we always recognised the importance of conferences in fostering knowledge exchange and learning. Therefore, attending at least one international conference annually became one of our means of keeping abreast with developments in our field globally.

One of those not-to-be-missed events was the International Small Business Congress (ISBC), which we started attending in 1998. In 2010, while invited to speak at the 36th ISBC in Taiwan, we decided to submit a bid to host the 37th ISBC in South Africa. It was a long shot but, surprise, we won.

With several partners in our field, we hosted the first ever ISBC in Africa in 40 years of the Congress in September 2012, attended by 744 delegates and 50 speakers from 38 countries.

The ISBC Steering Committee declared it one of the best ISBCs ever. A proud achievement.

Although reluctant initially, with encouragement and support from several business events industry professionals, and realising the financial returns, we finally decided to venture into this business fulltime. The firm became Osiba Management in 2012, reflecting its broadened scope, now offering a full suite of PCO services.

Through careful industry analysis we developed our proprietary PCO Cycle™, an approach that guides our international business events activities through the stages of prospecting, contesting, and organising (PCO); and EIFI™, our proprietary model for researching and originating international business events from scratch.

Osiba Management is now also a proud licensee for a suite of audience engagement and team building digital tools from Sweden.

2014 GAUTENG ETEYA WINNER

OSIBA

BORN A KNOWLEDGE PRODUCER.

GROWN INTO KNOWLEDGE EXCHANGE ENABLER. We started out as a specialist research firm. As knowledge producers, we understand the value of global knowledge sharing. That naturally led us to create platforms for knowledge exchange. The rest is history.

MANAGEMENT KNOWLEDGEABLE

OUR INTERNATIONAL BUSINESS EVENTS TIMELINE 2012 • 37th International Small Business Congress

www.osiba.co.za

2013 • WASTEX Africa • 19th International Conference on SMEs

2015 • Africa Waste Week • 11th International SME Network Forum

2017

2018

2019

2020

• Johannesburg Enterpreneurship Festival • International Conference on Business Advising

• US-Africa Infrastructure Conference • SIM Global Assembly

• Enterprise Financing Forum • 42nd World Tourism Conference • IFES World Assembly • International Forestry Enterprise Congress • ISBC Africa (Nigeria)

• 19th International Conference on Thinking (in partnership with TUT and TSSA)

Our piece of Paradi After the completion of a great year and a successful move into our new home, ExpoGuys would like to welcome each and every one of you to 2019.

As with every big move, it takes a little time for a house to feel like a home.

This new year has begun with the family settling into our new surroundings and truly making it feel like home. We have found and created a space that truly encapsulates what ExpoGuys stands for – passion, hard work, fun and dedication.

This space is not just a new ofďŹ ce but a symbol of the shared vision of a bright and vibrant future that we look forward to creating and sharing with you every step of the way.

We are looking forward to the growth that this year has in store and we will certainly be grabbing this year by the horns as we partner with you to make 2019 an exceptional one.

AAXO NEWS

Recognising and celebrating

the best in the industry

By Leatitia van Straten, chairperson of The Association of African Exhibition Organisers (AAXO)

The Association of African Exhibition Organisers (AAXO) held the ROAR Awards, in conjunction with EXSA’s EXSA-llence Awards (under the industry umbrella name the Exhibition Industry Alliance (EIA) ) on the 31st of January 2019 at Montecasino.

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elebrating the successes of 2018 with the best of the best the exhibition industry has to offer, the 3rd Annual Awards ceremony aimed at recognising all participants for successful shows delivered during 2018: whether that be organisers, exhibitors, suppliers, service providers or venues.

A qualified panel of judges, using a set of pre-determined criteria, was appointed to assist us in identifying the winners via a neutral platform. The entrants had to meet strict criteria in order to enter the Awards, amongst others: The entry had to pertain to a show that took place in 2018, all membership fees and ABC Audits had to be up to date, all the areas of the entries had to be complete, and a minimum of 80 per cent needs to be achieved to qualify for an award.

Organiser awards handed out included best trade, best trade & consumer, and best consumer exhibition (divided into various show sizes). These awards were judged on their preshow marketing and PR, operations & logistics and the post-show report.

Exhibitors that entered the best

exhibitor category, had to prove that their exhibition strategy didn’t end with just a stand but had to meet strict guidelines regarding their pre-show marketing & PR, on-site sales and lead generation strategy as well as post-show strategy.

Other award categories included best Africa-bound exhibition and the overall winner for the exhibition entry that scored the highest across the various entries, which was won

by Exposure Marketing for the MamaMagic Cape Town show.

On behalf of all of us at AAXO and EXSA, I’d like to extend a heartfelt thanks to all who contributed towards making this year’s Awards unforgettable!

For more information on the Awards and to view the full list of winners and photos, please visit www.aaxo.co.za.

The Path taken to OUR Future.....

2017 Successful EXSA Conference held

Various Inter Association discussions held between EXSA and AAXO / SAACI / SACIA ( investigating any potential Industry Association overlaps and synergies )

EXSA Office overheads reviewed and streamlined EXSA Board actively pursues alternate solutions for Association Offices and Admin

Special General Meeting held - 21 Sept 2017

Historical decision made via majority vote to refocus and transform EXSA

to an Association comprising Venues, Suppliers, Design Houses and Agencies

EXSA and IFES sign International Reciprocity Agreement

2018

Active Membership Drive initiated for NEW members and Renewals

Training Workshops and stand at EoE 2018 Successful collaborations between EXSA and AAXO 2018 EIA Industry Awards EXSA-llence and ROAR Awards Record number of PATRON Membership Renewals Industry Hall of Fame recognitions

Treasurer presents healthy financial status at March 2018 AGM

***NEW EXSA Board is elected and Portfolios assigned

BRIGHT GIANTS contracted on retainer to help manage the EXSA Association office

***as well as investigate online options for the creation of an EXSA community

The EXSA Website is given a FULL overhaul and facelift Membership vetting process is reviewed and prioritised Joint EXSA / AAXO Networking Functions held in Joburg and Cape Town

2019

Launch of the EXSA COMMUNITY PLATFORM ACTIVE Membership Drive continues

***powered by Higher Logic

5 Year Renewal of SARS VAT Ruling a KEY EXSA Membership Benefit

***sponsored and finalised via SCAN DISPLAY

A record attendance at the 2019 EIA Industry Awards ( run jointly by EXSA / AAXO ) EXSA and SAACI sign KEY Reciprocity Agreement

An ongoing focus on further Stakeholder Collaborations to

strengthen and GROW OUR Industry !!!

And ACTIVELY participate and contribute

SAACI NEWS

Create revenue not ransom

By Rudi Van Der Vyver, chief executive officer of SAACI

We have all seen these contracts, those where the client is tied up so intensely that they can hardly sneeze without being in breach in some way, shape or form.

I

f I may be so bold as to use cellphone network provider contracts as an example‌ These contracts are clearly drawn up to protect only the interests of one party in the agreement. This is exactly what I refer to as ransom, and not revenue.

The client is locked in with no consideration for the fact that they are actually paying for a service or product, and that things do go wrong on the suppliers side as well.

How is the client then protected and what steps will the supplier go through to not only correct the mishap, but also to retain the client. This should be done through effective service failure recovery and ensuring the client still receives a decent experience during the process, and that they have not been adversely affected by the service or product failure experienced.

The reason why this is so important, is as suppliers ourselves we would always

aim for maximum client retention (which creates our revenue stream), which is only achievable through effective client management/relationship processes.

A contract should always be seen as a partnership agreement, and not a way to tie clients into something that does not serve their needs, and effectively have them stay only because of a signed contract/agreement. We should aim to ensure that the reciprocal value, which was the basis or the reason for entering into an agreement in the first place, is realised on both sides, and we should exhaust all reasonable efforts to ensure this stays the top priority. As SAACI we drive collaboration as one of our strategic focus areas and this is in essence all that a contract is, a collaboration agreement.

Another area we have a dedicated focus on is professionalisation of our industry

– and ethical contractual agreements fit into this topic. Your clients are your life blood and abusing or bullying them with unfair and unethical agreements is definitely not the way to secure a sustainable future for your business. Rather spend the time ensuring you deliver a stand-out, professional product or service and secure your revenue streams in this manner, as apposed to creating ransom payments which at most will only last for the duration of the initial agreement and then run to your competitors, telling everyone along the way. Contracts and agreements are vitally important to protect both parties, but we should focus on the objective and the true reason for these stacks of papers we sign on a daily basis.

Our focus must be on creating revenue through spectacular service and not ransom through death warrant contracts.

SITE NEWS

SITE Crystal Awards showcase excellence in incentive travel Since 1980, the annual Society for Incentive Travel Excellence (SITE) Crystal Awards Recognition Programme – sponsored by IMEX Group, the worldwide exhibition for incentive travel, meetings and events – has brought industry acclaim to incentive travel companies.

T

he winners are world-class organisations that excel in the design of unique, memorable group travel experiences that deliver measureable results for their clients.

The 2018 awards were presented at the SITE 2019 Global Conference at the Shangri-La Hotel in Bangkok, Thailand, from 11-14 January 2019.

Seven companies from all over the world were honoured for creativity in programme design, marketing, corporate social responsibility and business results.

The winning programmes not only showcase excellence in design and

execution, but also demonstrate how incentive travel can advance client values and brands and achieve important business objectives such as increased sales, higher employee engagement and greater loyalty.

The 2018 Crystal Award winners: • Excellence in Incentive Travel: North America: PRA Orlando.

• Most impactful effort toward corporate social responsibility as part of an incentive programme: CWT Meetings & Events with PRA.

• Best destination-based experiential incentive travel programme: Destinos India working with Global Agency.

• Excellence in incentive travel: Latin America & Caribbean: ECO Destination Management Services of Aruba & Curacao.

• Excellence in incentive travel: Asia/ Pacific: Meridican Incentive Consultants.

• Excellence in incentive travel: Europe: Ovation Global DMC – Ovation Switzerland.

• Excellence in incentive travel: Africa/ Middle East: Walthers Destination Business Solutions Africa.

What we’re all about: motivational experiences Why we do it? Business results!

Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results.

Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures.

Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth.

Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site...

Contact

Email: info@sitesouthernafrica.com www.sitesouthernafrica.com www.siteglobal.com

MARKET NEWS

CTICC adds to its list of international certifications The Cape Town International Convention Centre has added another certification to its list of International Standards Organisation (ISO) accreditations.

T

he centre now holds the ISO 22000 in Food Safety Management System certification. In addition to this, the CTICC also holds certifications in ISO 9001 (Quality Management System), ISO 14001 (Environmental Management System), OHSAS 18001 (Occupational Health and Safety Management System BS), and SANS 1220:2007 HAACP (Hazard Analysis and Critical Control Points).

“Becoming certified to ISO 22000 allows the CTICC to show its clients and visitors that it has an excellent food

safety management system in place.

ISO 22000 covers every step of the food chain from farm to fork and allows the CTICC to constantly, and consistently, monitor all cuisine coming out of its kitchens from acquiring the food to preparing it to visitors and delegates consuming food,” said Julie-May Ellingson, chief executive officer at the CTICC. The certification process started in 2018 and was spearheaded by Tracy Mkhize, general manager: operations – food and beverage and the CTICC’s executive chef, Roberto De Carvalho.

The CTICC’s kitchen team and chefs worked hard behind the scenes in preparation for the certification audit. Preparations included: • Monthly hygiene audits; • Day and night cleaning and sanitising; • Maintenance of equipment;

• Regular weekly in-house training with kitchen staff and chefs to address any hygiene and internal audit findings.

“Ensuring that our staff is comprehensively trained in the requirements of ISO 22000 is of critical importance. We are very proud of our food and beverage team for achieving this prestigious certification which I believe demonstrates our commitment to providing our clients and visitors with the highest possible standards in food safety and preparation,” Ms Ellingson added.

ADVERTISERS’ INDEX

February 2019 Vol 39 No 2 ADVERTISER

PAGE

EMAIL

WEBSITE

ATKV Resorts

28-29

ministerk@atkv.org.za

www.atkvresorts.co.za

AAXO

40

aaxo@aaxo.co.za

www.aaxo.co.za

Barmotion

IBC

info@barmotion.co.za

www.barmotion.co.za

Birchwood Hotel & OR Tambo Conference Centre

32-33

quotes@birchwoodhotel.co.za

www.birchwoodhotel.co.za

Cradle Moon Lakeside Game Lodge

22-23

reservations@cradlemoon.co.za

www.cradlemoon.co.za

Expo Centre Johannesburg

34-35

info@expocentre.co.za

www.expocentre.co.za

Expo Guys

39

info@expoguys.co.za

www.expoguys.co.za

EXSA

41

exsa@exsa.co.za

www.exsa.co.za

Fancourt

13

hotel@fancourt.co.za

www.fancourt.co.za

Guvon Hotels

16-17

cro@guvon.co.za

www.guvon.co.za

Haywards Grand Safaris

24-25

info@haywardsafaris.com

www.haywardsafaris.com

Legacy Hotels and Resorts

14-15

hotels@legacyhotels.com

www.legacyhotels.com

MJunxion

4

yolande@mjunxion.co.za

www.mjunxion.co.za

Olive Convention Centre

31

info@oliveconventioncentre.co.za

www.oliveconventioncentre.co.za

Osiba Holdings

38

info@osiba.co.za

www.osiba.co.za

Plaslope

45

glenda.aereboe@plaslope.com

www.plaslope.com

SAACI

42

info@saaci.org

www.saaci.org

Sandton Convention Centre

OFC, 8-10

scc.reservations@tsogosun.com

www.saconvention.co.za

SITE

43

info@sitesouthernafrica.com

www.sitesouthernafrica.com

South African Tourism

9-12

convention@southafrica.net

www.businessevents.southafrica.net

Taj Cape Town

OBC

res.capetown@tajhotels.com

www.tajhotels.com/tajcapetown

Tourism Grading Council of South Africa

IFC, 1

feedback@tourismgrading.co.za

www.tourismgrading.co.za

UGU South Coast Tourism

18,19,20

info@tourismsouthcoast.co.za

www.tourismsouthcoast.co.za

44 Business Events Africa February 2019

www.businesseventsafrica.com

CALENDAR

Conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to editorial@businesseventsafrica.com LOCAL: 2019 26-27 FEBRUARY 2019: Meetings Africa Venue: Sandton Convention Centre, Johannesburg, South Africa www.meetingsafrica.co.za 7-9 APRIL 2019: International Luxury Travel Market | Africa Venue: Kirstenbosch National Botanical Garden, Cape Town Tel: +27(11) 549 8300 Email: megan.oberholzer@ reedexpoafrica.co.za www.iltm.com/africa 10-12 APRIL: Incentives, Business Travel & Meetings Expo Africa Venue: Cape Town International Convention Centre, Convention Square, Cape Town, South Africa Tel: +27(11) 549 8300 Email: megan.oberholzer@ reedexpoafrica.co.za www.ibtmafrica.com 10-12 APRIL 2019: World Travel Market Africa 2019 Venue: Cape Town International Convention Centre, Convention Square, Cape Town, South Africa www.africa.wtm.com

7-9 MAY 2019: NEW DATE TBC Africa’s Travel Indaba Venue: Albert Luthuli Convention Centre (Durban ICC), South Africa Email: indaba@indaba-southafrica.co.za www.indaba-southafrica.co.za

21-23 MAY 2019 IMEX Frankfurt Venue: Messe Frankfurt Tel: +44 1273 227311 www.imexexhibitions.com

5-6 JUNE 2019: Markex 2019 Venue: Sandton Convention Centre, Johannesburg, South Africa Tel: +27 (0)11 835 1565 www.markex.co.za

29-30 MAY 2019 IBTM Americas Venue: Centro Citibanamex, CDMX Email: sales@ibtmamericas.com Tel: +52 (55) 8852 6210 www.ibtmamericas.com

5-6 JUNE 2019: Madex 2019 Venue: Sandton Convention Centre, Johannesburg, South Africa Tel: +27 (0)11 835 1565 www.madex.co.za

26-27 JUNE 2019: The Meetings Show UK Venue: Olympia London, United Kingdom www.themeetingsshow.com

18-20 JUNE ICCA Association Meetings Programme Venue: Durban ICC, Durban Email: mieke.l@iccaworld.org / sina.b@iccaworld.org www.amp2019.iccaworld.org

28-29 AUGUST 2019 IBTM China | BEIJING Tel: +44 20 8271 2128 www.ibtmchina.com

INTERNATIONAL: 2019 18-20 FEBRUARY 2019: AIME 2019 Venue: Melbourne Convention Exhibition Centre, Melbourne | www.aime.com.au 25-27 MARCH 2019: ibtm Arabia Venue: Abu Dhabi, United Arab Emirates. www.ibtmarabia.com

10-12 SEPTEMBER 2019 IMEX AMERICA Venue: Sands Expo, Las Vegas, USA Tel: +44 1273 227311 www.imexamerica.com 19-21 NOVEMBER 2019 IBTM World | Barcelona Venue: Barcelona Tel: +44 20 8271 2127 www.ibtmworld.com

TEL: +27 11 452 1115 FAX: +27 11 452 3609 WEBSITE: www.plaslope.com EMAIL: glenda.aereboe@plaslope.com

TAMPER EVIDENT SECURITY BAGS

• Debasafe® Tamper Evident Security Bags are used whenever tamper-evident movement is critical.

• We manufacture to order and assist in tailor-made solutions to suit your security needs.

• A comprehensive range of security features are standard on the bags and additional features can be added.

• The sealing strip is used for exacting demands with a heat indicator displaying attempts to tamper.

• Tampering by means of cold, heat, solvents, liquids & manipulation is clearly visible.

• Bags can be customised according to customer’s requirements with exclusive numbering & bar-coding.

• Bags are manufactured in either transparent or opaque LDPE film, in various grades to meet specific requirements.

www.businesseventsafrica.com

The bags are used for the safe movement of: • Government Departments • Foreign Exchange • Confidential Documents (Examinations, Elections, Passports, Visas etc.)

• High Value Items (Diamonds, Precious Metals, Forensic Evidence, Cellphones, Computer Equipment) • Cash (Banks & Cash-in-Transit companies)

Business Events Africa February 2019 45

DIRECTORY

Learning | Growth | collaboration BOARD OF DIRECTORS National chairperson: Wayne Smith, Sales Ambassador, Century City Conference Centre e: wayne.j@ccconferencecentre.co.za c: +27 (0)83 448 1324 Vice-chairperson: Kim Roberts, The Forum Company e: kim.roberts@theforum.co.za c: +27 (0)82 652 2008 Treasurer: Glenn van Eck Chief Executive Officer Magnetic Storm e: glenn@magnetic.co.za c: +27 (0)82 800 2616 Public officer: Denise Kemp Director, Eastern Sun Events e: denise@esternsun.co.za c: +27 (0)82 654 9755 Chief executive officer: Rudi Van Der Vyver e: ceo@saaci.org c: +27 (0)84 580 9882

Directors EC chairperson: Andrew Stewart PeriExpo e: andrew@periexpo.co.za c: +27 (0)82 578 5987 KZN chairperson: Nick Papadopoulos Eat Greek Caterers e: nick@eatgreek.catering c: +27 (0)84 505 0113 JHB chairperson: Lorin Bowen Lorin Bowen e: lorin@lorinbowen.co.za c: + 27 (0)82 433 8687 WC chairperson: Jaques Fouche Gearhouse e: jfouche@gearhouse.co.za c: +27 (0)83 607 2046 Tshwane chairperson: Leon Pheiffer EPH Productions e: leon@ephproductions.co.za c: + 27 (0)82 924 9046 C&E forum: Gwyn Matthews Southern Cross Conferences e: gwyn@scconferences.com c: +27 (0)21 683 5106

Vice-chairperson: David Limbert Magnetic Storm e: david@magnetic.co.za t: +27 (0)41 393 4800

Minister Kganyago ATKV e: MinisterK@atkv.org.za c: +27 (0)79 513 8708

Nonhlanhla Tshabalala City of Tshwane e: nonhlanhlat@tshwane.gov.za c: +27 (0)71 351 4458

Chad Botha Inspire Furniture Hire & Sales e: chad@inspirefurniture.co.za c: +27 (0)61 497 2945

Kwa-Zulu Natal

John Arvanitakis Chat’R Experience e: john@chatr.solutions c: +27 (0)83 415 2774

COMMITTEE:

Mashudu Sarah Mills Late Harvest Catering & Events e: mashudu@Lhce.co.za c: +27 (0)82 494 3552

Mande Bage Eastern Sun Events e: speakers@easternsun.co.za c: +27 (0)82 565 7513

Moses Gontai Namanje Events Solutions e: moses@namanjeevents.co.za c: +27 (0)73 407 9322

Gill Dickie Bidvest Car Rental e: gilld@bidvestcarrental.co.za c: +27 (0)79 527 7619

Zoë Van Niekerk Reed Exhibitions South Africa e: zoe@scandisplay.co.za c: +27 (0)83 568 9819

Sadie Isaacs NMBT e: conference@nmbt.co.za c: +27 (0)82 990 7652

Ruth Baldwin Contact Publications e: ruth@businesseventsafrica.com c: +27 (0)72 897 6752

Coordinator: Wendy Knott-Craig SAACI e: ecbranch@saaci.co.za c: +27 (0)73 201 8699

Tshwane

Loudeaux Minnie AW Events e: loudeaux@aweventsza.com c: +27 (0)82 961 6309 Caro Morgan Exbo e: caro@exbo.co.za Tricia Wood Cape St Francis Resort e: tricia@capestfrancisresort.co.za c: +27 (0)83 506 9565

Johannesburg Chairperson: Lorin Bowen Lorin Bowen e: lorin@lorinbowen.co.za c: +27 (0)82 433 8687 Vice-chairperson: Michelle Bingham Tsogo Sun e: Michelle.Bingham@tsogosun.com c: +27 (0)82 339 0342 Treasurer: Manuela Gomes Bidvest Car Rental e: manuelag@bidvestcarrental.co.za c: +27 (0)82 065 9272 Coordinator: Letticia Ndhlala SAACI e: letticia@saaci.org c: +27 (0)71 294 6844

Chairperson: Leon Pheiffer EPH Productions e: leon@ephproductions.co.za c: 082 924 9046 Vice-chairperson: Melanie Pretorius CSIR ICC e: mpretorius1@csir.co.za c: +27 (0)82 410 1202 Treasurer: Emily Naidoo CSIR ICC e: enaidoo@csir.co.za c: +27 (0)84 441 1005 Coordinator: Letticia Ndhlala SAACI e: letticia@saaci.org c: +27 (0)71 294 6844

COMMITTEE: Corné Engelbrecht SAVETCON e: corne@savetcon.co.za c: +27 (0)82 925 9241 Anette Burden Casa Toscana e: anette@casatoscana.co.a c: +27 (0)82 787 6144 Jeana Turner Avianto e: jeana.t@outlook.com c: +27 (0) 83 400 2685

COMMITTEE:

Herkie du Preez Event Wizards e: herkie@eventwizards.co.za c: +27 (0)82 839 3489

Eastern Cape

Aidan Koen Compex e: aidan@compex.co.za c: +27 (0)82 561 3188

Mandie Papendorf Jukwaa Group e: m.papendorf@jukwaa.net c: +27 (0)82 563 0191

Chairperson: Andrew Stewart PeriExpo e: andrew@periexpo.co.za c: +27 (0)82 578 5987

Brendan Vogt Guvon Hotels e: brendan@guvon.co.za c: +27 (0)83 709 0480

Nellie Swart UNISA e: swartmp@unisa.ac.za c: +27 (0)82 771 0270

Government representative: Nonnie Kubeka Gauteng Convention & Events Bureau e: nonnie@gauteng.net c: +27 (0)83 571 7410

46 Business Events Africa February 2019

Chairperson: Tracey Delport The Hospitality Experience c: +27 (0)83 293 5190 Vice-chairperson: Nick Papadopoulos Eat Greek Caterers e: nick@eatgreek.catering c: +27(0)84 505 0113 Treasurer: Kim Jackson Greyville Convention Centre t: +27 31 309 1430 Branch coordinator: Amanda O Mathe Ndlovukazi Online Media e: amanda@ndlovukazionline.co.za

Western Cape Chairperson: Jaques Fouche Gearhouse e: jaques.fouche@ gearhouse.co.za c: +27 (0)83 607 2046 Vice-chairperson: Angela Lorimer Spier e: angelal@spier.co.za t: +27 (0)21 809 1101 Treasurer: Thiru Naidoo Cape Town & Western Cape Convention Bureau e: thiru@wesgro.co.za t: +27 (0)21 487 8600

COMMITTEE: Esmaré Steinhöfel ICCA e: esmare.s@iccaworld.org c: +27 (0)84 056 5544 Esti Venske CPUT e: venskee@cput.ac.za Cindy Buser Mirchee e: cindy@mirchee.co.za c: +27 (0)72 192 5656 Zimkitha Bavuma CPUT e: zim@live.co.za Zandri Swartz Century City Convention Centre e: zandri.s@ ccconferencecentre. co.za t: +27 (0)21 204 8000 Andrew Gibson Magnetic Storm e: andrew@magnetic.co.za c: +27 (0)74 588 3054 Adele Martiz CTICC e: adele@cticc.co.za Ansu Colditz XL Millennium e: ansuc@millenniumtravel.co.za Alex Wrottesley Into Africa e: alex@intoafrica.co.za

www.businesseventsafrica.com

DIRECTORY

aaxo

AAXO – Association of African Exhibition Organisers

First Floor, Auditorium Building Gate 2, Johanensburg Expo Centre, Nasrec, Corner Rand Show & Nasrec Roads, Johannesburg, 2013 t: +27 (0)11 835 1565 e: aaxo@aaxo.co.za

EXSA OFFICE t: +27 (0)10 300 7907 e: info@exsa.co.za www.exsa.co.za Chair: Doug Rix, DK Design t: +27 (0)82 579 7071 e: dougrix@wol.co.za Vice Chair: Gill Gibbs, Blu Cube t: +27 (0)83 260 8035 e: gill@blu3.co.za Treasurer: Moses Nefale, Scan Display t: +27 (0)11 447 4777 e: moses@scandisplay.co.za Board members Adele Von Well, GL events

General manager: Wesley Lofstedt t: +27 (0)11 835 1565 e: wesley@aaxo.co.za Chairperson: Leatitia van Straten, Specialised Exhibitions Vice chairperson: Projeni Pather, Exposure Marketing Treasurer: Phil Woods, TE Trade Events Board members: Elaine Crewe, Reed Exhibitions Chanelle Hingston, Spintelligent Dee Reuvers, SA Confex Nomathemba Ndlovu, ZITF

t: +27 (0)82 464 8702 e: adele.vonwell@gl-events.com

EGF – Event Greening Forum 179 Jan Smuts Ave, Parktown North, Private Bag X7000, Parklands 2121 t: +27 (0)11 447 4777 info@eventgreening.co.za www.eventgreening.co.za Chairperson: Greg McManus Vice-Chairperson: Neo Mohlatlole

ICCA African Chapter: Chair: Lindiwe Rakharebe Durban International Convention Centre t: +27 (0)31 360 1000 e: LindiweR@icc.co.za Deputy Chair: Nana Gecaga ICCA – International Congress Kenyatta International Convention Centre & Convention t: +254 20 326 1000 Association e: md@kicc.co.ke

Patrick Cronning, Expo Guys t: +27 (0)83 281 5584 e: pat@expoguys.co.za Aubrey Eloff, Two Way Exhibitions e: aubrey@twowaysa.co.za Co-opted: Chad Botha, Inspire Furniture t: +27 (0)61 497 2945 e: chad@inspirefurniture.co.za Membership and media enquiries Mark John Cartmell t: +27 (0)76 979 7003 e: ceo@brightgiants.com

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence

President: Peter-John Mitrovich e: peter-john.mitrovich@grosvenortours.com c: +27 (0)82 318 1889 Daryl Keywood e: daryl@walthers.co.za c: +27 (0)82 904 4967

Secretariat: Esmaré Steinhöfel ICCA Africa Regional director c: +27 (0)84 056 5544 e: esmare.s@iccaworld.org. www.iccaworld.com/dbs/ africanchapter www.iccaworld.com

Johan Venter e: johan@urbanginga.co.za c: +27 (0)83 558 2349 Kyasha Bhoola e: kyasha@africanlink.co.za c: +27 (0)72 614 0069 Barry Futter e: barry@adventureworks.co.za c: +27 (0)82 790 9015 Secretariat: Mariaan Burger e: info@sitesouthernafrica.com c: +27 (0)82 557 8041

OTHER ASSOCIATIONS OF INTEREST TO THE INDUSTRY ABTA – African Business Travel Association Box 2594, Pinegowrie, 2123 t: +27 (0)11 888 8178 c: +27 (0)83 679 2110 e: monique@abta.co.za www.abta.co.za Founder: Monique Swart ANTOR – Association of National Tourist Office Representatives Box 41022, Craighall 2024 e: info@antor.co.za | www.antor.co.za ASATA – Association of Southern African Travel Agents PO Box 650539, Benmore, 2010 t: +27 (0)11 293 0560/61 e: barbara@asata.co.za e: general@asata.co.za Office manager: Barbara Viljoen Council of Events Professionals Africa e: melanie@cepafrica.co.za t: +27 11 880 5883 www.cepa.co.za

FEDHASA National Office – Federated Hospitality Association of Southern Africa PO Box 3853, The Reeds, 0157 t: +27 (0)12 771 5568 c: + 27 (0)82 552 9862

www.businesseventsafrica.com

e: ceo@fedhasa.co.za www.fedhasa.co.za Chief executive: Tshifhiwa Tshivhengwa PSASA – Professional Speakers Association of Southern Africa t: +27 (0)11 462 9465 c: +27 (0)83 458 6114 e: admin@psasouthernafrica.co.za www.psasouthernafrica.co.za SABOA – Southern African Bus Operators Association Postnet Suite 393, Private Bag X033, Rivonia 2128 t: +27 (0)11 511 7641 e: saboa@saboa.co.za | www.saboa.co.za SACIA – Southern African Communications Industries Association 96 The Bridles, Douglas Crescent, Sundowner, 2188 t: +27 (0)11 083 6418 c: +27 (0)82 555 5556 e: kevan@sacia.org.za Executive director: Kevan Jones SATI – South African Translators’ Institute Executive director: Marion Boers t: +27 (0)11 803 2681 e: office@translators.org.za www.translators.org.za

SATSA – Southern Africa Tourism Services Association Box 900, Ferndale 2160 t: +27 (0)11 886 9996 e: pa@satsa.co.za | www.satsa.com SKAL International South Africa Secretary: Anne Lamb t: +27 (0)21 434 7023 c: +27 (0)82 708 1836 e: anne@yebo.co.za www.skalsouthafrica.org STA – Sandton Tourism Association t: +27 (0)83 558 5445 e: secretariat@sandtontourism.com www.sandtontourism.com TBCSA – Tourism Business Council of South Africa Box 11655, Centurion 0046 t: +27 (0)12 664 0120 f: +27 (0)12 664 0103 e: comms@tbcsa.travel www.tbcsa.travel | www.tomsa.co.za Member relations manager: Boitumelo Moleleki TGCSA – Tourism Grading Council of South Africa Private Bag X10012, Sandton 2146 t: +27 (0)11 895 3000

f: +27 (0)11 895 3001 e: enquiries@tourismgrading.co.za TINSA – Interpreters/ Translators Network of Southern Africa e: info@interpreter.org.za t/f: +27 (0)11 485 2511 c: +27 (0)83 249 0010 www.interpreter.org.za TPSA – Technical Production Services Association 96 The Bridles, Douglas Crescent, Sundowner, 2188 t: +27 (0)11 083 6418 c: +27 (0)82 555 5556 e: kevan@sacia.org.za www.tpsa.co.za Executive director: Kevan Jones TTA – Tshwane Tourism Association Box 395, Pretoria 0001 t: +27 (0)12 841 4212 e: secretary@tshwanetourism.com www.tshwanetourism.com Chairperson: Bronwen Cadle de Ponte Secretary: Sithembile Nzimande Membership coordinator: Liz Oosthuysen e: membership@tshwanetourism.com

Business Events Africa February 2019 47

THE LAST WORD

Take steps to minimise your event’s environmental impact

By James Steere

With growing awareness of the effect of single-use plastic pollution on the environment, many large-scale events are taking steps to minimise their impact.

B

luewater Trailers, the mobile water station service offered in South Africa by Bluewater Africa, has helped KAMERS/Makers to slash the use of single-use plastic, with 17 300 litres of purified drinking water supplied to visitors during the two sixday KAMERS/Makers events, one held in the Cape and another in Gauteng.

By providing free purified, chilled water through the Bluewater Trailers, Kamers eliminated the need for around 34 600 plastic drinking water bottles.

The organisers of SA’s favourite handcraft and design show brought Bluewater in as part of their vision to remove all single-use plastic from the event. Consol Glass joined the partnership to ensure that guests had a glass bottle for refilling with Bluewater’s purified water.

Sustainability is at the heart of our business mission at Bluewater and we

are thrilled at the number of events now embracing the opportunity to drastically reduce the amount of single-use plastic waste they generate. The design of our innovative mobile Water Trailers means that there’s no longer a trade-off between a great drinking-water offering for event attendees and an environmentallyfriendly solution for event organisers.

A growing trend Bluewater Trailers launched in September 2018 and the Sanlam Cape Town Marathon was the first large-scale event to make use of the service, encouraging their runners to #carryyourown water bottles or hydration packs and refill along the route, rather than use the plastic sachets or purchase plastic water bottles at the finish venue. Water dispensed from Bluewater’s mobile water stations saved the use of plastics equivalent to 13 000 water sachets or 2 600 standard water bottles.

Bluewater provided the water from a non-municipal source and purified it using Bluewater’s own patented purification technology, further reducing the impact on Cape Town’s water resources.

Other events have taken a stand on single-use plastic since then by introducing Bluewater Trailers to their events. They include, among others, the music festival Rocking the Daisies, as well as various sports events such as the African Centurion Walk, the Gun Run, the STBB 4 Good MTB Challenge, the Twilight Run, the Colour Run and the Bay-to-Bay Marathon.

Timeline

Who is James Steere?

James Steere is co-founder of I-Drop Water and executive director of Bluewater Africa. James and his wife Kate Thiers founded I-Drop Water in 2015 with a shared vision of providing clean, safe and affordable drinking water to millions of people in a commercially-sustainable and environmentally-friendly way, a vision perfectly shared by the Bluewater group.

As executive director of Bluewater Africa, James oversees the company’s entry and expansion into the African market.

Bluewater, a world-leading water purification products and manufacturing company with its international head office in Sweden, established Bluewater Africa in Cape Town a year ago.

During the course of 2018, the Bluewater team conceptualised, designed and built the “Bluewater Mobile Trailer”, a water purification, chilling and carbonating station designed to service the events industry and tailored to solve the challenge of offering environmentallyfriendly, affordable, high-quality drinking water at large-scale events.

Bluewater Mobile Trailers dispense water

48 Business Events Africa February 2019

free of contaminants that may impact taste and health. Our systems utilise Bluewater’s industry-leading purification product called the Bluewater Pro, a compact water purifier with integrated and patented second-generation reverse osmosis technology called SuperiorOsmosis™ that can generate up to 5 000 litres of pure water every day from municipal or nonmunicipal sources, including rain-water or normally tough-to-purify brackish water.

This offering is of huge benefit to event organisers who can now both reduce the environmental impact of single-use plastic at their events while lowering the cost of providing free, safe drinking water in large volumes.

The seed for this innovative solution to drinking water at events was sown in December 2017, when Bluewater came to South Africa to provide water stations in Cape Town at the Volvo Ocean Race Village in the V&A Waterfront at the height of the Cape drought and water crisis. Four water stations were transported from Sweden and erected in the Race Village, providing purified non-potable water to the thousands of visitors without impacting on municipal water sources and while significantly reducing the number of single-use plastic water bottles consumed, a key part of both the Volvo Ocean Race and Bluewater’s sustainability missions.

Following the Volvo Ocean Race event, Bluewater saw the acute need for their products and services in South Africa and beyond into Africa; however, the unique and complex challenges of working in South Africa were equally apparent.

Bluewater Africa was established in partnership with I-Drop Water, a proudly South African company that has pioneered the field of integrated IoT “Internet of Things” SIM card technology into drinking water systems across Africa.

The Bluewater team in Cape Town has now built twelve working versions of the trailer since we started product development in 2018. We look forward to scaling out the service during 2019 to all event types, including large-scale conferences, exhibitions, sporting events, festivals and filmproduction and catering services. www.businesseventsafrica.com