Business Events Africa October 2017

www.businesseventsafrica.com

Voice of the Business Events Industry in Africa

October 2017

BRING YOUR BRAND TO

LIFE

JOHANNESBURG EXPO CENTRE COMMUNICATION IS KEY TO A SUCCESSFUL EVENT

F U R N I T U R E

W e

R E N T A L S

s u p p l y f u r n i t u r e f o r W e d d i n g s, E x h i b i t i o n s , E v e n t s a n d S a l e s

Johannesburg

Cape Town

076 644 0271

073 893 0313

info@inspirefurniture.co.za

cpt@inspirefurniture.co.za

www.inspirefurniture.co.za

CONTENTS

OCTOBER 2017

10 Special features About the cover The spotlight is on Johannesburg Expo Centre this month. Turn to page 4 for an update on their latest news, and see why they’ve been recognised as one of the top national event and exhibition venues in southern Africa.

ON THE COVER TOP: Craig Newman, CEO of Johannesburg Expo Centre and incoming UFI President for 2018/2019.

MIDDLE: Desrae McDonnell, Exhibition and Events Manager; Hannes Venter, General Manager.

BOTTOM: Refilwe Mokgaotsi, Marketing and Communications Executive; Leighton May, Marketing and Communications Executive; and Tracy Malebana, Marketing and Communications Executive.

8 SUSTAINABILITY & GREENING Worldwide, green meetings, events and exhibitions have become the new corporate standard for companies who want their clients to take them seriously. In this special feature, we look at how local business are implementing environmental policies, operations and initiatives. Greg McManus provides this month’s local perspective on making your event sustainable on page 8. We chat to Chad Botha for some insights on how Inspire Furniture is thinking out of the box on page 9, and Spier give tips on selecting a sustainable conferencing toolkit on page 10.

21 YEAR-END EVENTS Peermont excites with a range of unbeatable offers, and there are a range of exciting year-end packages at SAB World of Beer

24 LEGACY: A PURE GEM OF NAMIBIAN LUXURY

If you are planning a conference in Namibia, the first thing you

Regular features 2 Editor’s comment 7 News 26 Reportback: Site Summit 2017 28 SAACI news 29 EXSA news IBC Index of advertisers 32 Calendar 30 Directory & associations of interest to the industry

Venue news 12 Chris McCormick joins Birchwood.

should do is find a good conference venue. Legacy Hotels and Resorts prides itself in offering guests a collection of Africa’s most unique and unforgettable four and five star hotels, resorts and bush lodges.

13 SANCB

supplement Exhibitions are the most powerful, versatile and cost-effective marketing tool available. In this supplement Business Events Africa, in conjunction with South Africa National Convention Bureau, takes a closer look at the local exhibition industry and the supportive role the SANCB plays in this sector.

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HEAD OFFICE PHYSICAL ADDRESS: Suite 1, Fields Shopping Centre, Old Main Road, Kloof 3610 HEAD OFFICE POSTAL ADDRESS: PO Box 414, Kloof 3640, South Africa TEL: +27 31 764 6977 FAX: 086 762 1867 PUBLISHER: Godfrey King gk@contactpub.co.za MANAGING DIRECTOR: Malcolm King malcolm@contactpub.co.za GENERAL MANAGER: Kyle Niemann kyle@contactpub.co.za EDITOR: Irene Costa gomesi@iafrica.com PRODUCTION & DESIGN EDITOR: Hayley Mendelow hayley@contactpub.co.za DISTRIBUTION MANAGER: Jackie Goosen jackie@contactpub.co.za SALES REPRESENTATIVES: Pierre Grobler | +27 (0)82 900 4026 pierre@businesseventsafrica.com Colleen McCann | +27 (0)72 148 1657 colleen@businesseventsafrica.com Marshane Jesseman | +27 (0)76 396 9654 Tony Goslin | +27 (0)71 531 3510 tony@contactpub.co.za marshane@contactpub.co.za PUBLICATION DETAILS: Volume 37 No 9 Business Events Africa has 12 issues a year and is published monthly, with the Yearbook in June.

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Editor’s comment

Business events offers stability in uncertainty The business events sector is, and always has been resilient.

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he world today is more turbulent than ever before. The senseless killings that took place in Las Vegas a week before IMEX America confirms that our sector is resilient in terms of how the industry handled it. The trade show continued despite the horrific incident.

Delegates from all over the world still attended and contributed to the success of the show.

“The show must go on” is a philosophy the business events industry adopted many years ago because it is so true of our industry.

Still, we live in an uncertain world, but I believe the business events industry brings some form of certainty in all its forms, from conferencing and exhibitions to the incentive market.

Our industry contributes to all other ancillary industries and plays a fundamental role in offering a platform for change.

Its roles are diverse, from building a country’s knowledge economy, to motivating the staff in motor industry, to boasting the best of an industry through an exhibition with breakaway educational sessions – contributions from the insustry are endless.

Something we don’t talk about much is the economic contribution the business events industry makes to our country.

The fact is, business events are major contributors to the South African visitor economy. On average, international business events visitors spend three times as much as leisure visitors during their trip to South Africa. The international business events industry supports, on average, some 252 000 direct and indirect job equivalents in South Africa, and contributes over R115 billion to the GDP annually in South Africa.

In addition, business events provide benefits to South Africa beyond the economic. They showcase South Africa’s capabilities in event delivery and key knowledge sectors, develop trade and investment relationships, and are catalysts for information sharing.

In addition, business events provide a platform for international visitors to extend their stay in South Africa for leisure purposes, and establishes strong connections that can lead to return visits to South Africa in future.

Being part of a thriving industry means there will be changes; that is how the industry grows.

Last month, EXSA made the call to transform into a venue and supplier association, leaving the organisers to find a new home. The decision wasn’t an easy one, but needed to be made. This is a move towards international industry standards, and I commend the association for making this brave decision.

In this issue Business Events Africa, in conjunction with the South Africa National Convention Bureau, look at the state of the exhibition industry in South Africa.

The sector is thriving and its economic contribution is significant. The numbers speak for themselves – read our exhibition industry special supplement on page 13.

In a world of uncertainty, I am now, more than ever before, proud to be part of this industry.

Irene

Email: gomesi@iafrica.com

Credit: Hein Liebetrau

The authority on meetings, exhibitions, special events and incentives management

Special Features cont.

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Regular Features PG Editor’s Comment PG News PG A Local Perspective PG Personality Profile PG Executive Chef PG Future Focus PG SAACI News

Venue News PG xxxxx PG xxxxx

Market News PG xxxxx PG xxxxx

PG SITE News PG Index of advertisers PG Calendar PG Directory & Associations of interest to the industry PG The Last Word

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Cover story | Johannesburg Expo Centre

JEC SCOOPS ANOTHER DIAMOND ARROW AT PMR The Johannesburg Expo Centre (JEC) has once again taken top honours at the PMR.Africa Awards, being awarded the coveted Diamond Arrow Award for Excellence for Event and Exhibition Venues. This means that the JEC is recognised as one of the top National Event and Exhibition Venues in Southern Africa, as rated by a sample of 55 event and exhibition organisers during a nationwide 2017 survey.

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he JEC is one of the largest purposebuilt exhibition, conferences, and events venues in Southern Africa today. With a proud legacy that spans over three decades, the JEC’s leadership team are among the biggest ambassadors of the local exhibitions, conferences and events industry in Africa.

“The JEC is doing its part to make a positive impact on the global exhibitions, conferences and events industry,” says Craig Newman, JEC CEO. “We are delighted to receive this award that demonstrates to the international market that we have all the necessary expertise and facilities here in South Africa to host globally acclaimed events for our international stakeholders,” he says.

The JEC has also been one of the leading venues that have contributed towards the remarkable growth and development of South Africa’s exhibitions, conferences, and events industry, earning a formidable reputation as a world-class facility that offers exhibitors, visitors and delegates a first-rate experience.

The 2017 PMR.Africa Awards Ceremony, held on 4 September at The Maslow Hotel in Sandton, provided an opportunity to acknowledge those companies and

their employees that have excelled in performance and achieved excellence in their competencies.

The nominated event and exhibition venues were rated according to 17 attributes, including access to facilities, catering quality in relation to cost, cleanliness of space prior to the event, and value for money.

Other requirements include environmentally-friendly structures, facilities for disabled persons, parking facilities, security, reputation, on-site office facilities for organisers and willingness to go the extra mile.

The JEC facilities and its employees came out on top as an undisputed industry leader with a successful and hardworking team.

According to Mr Newman, the Diamond Arrow Award serves as a valuable affirmation to a group of very dedicated employees, who have the satisfaction of knowing that their efforts are recognised and valued.

“The award also serves as recognition of our ability to deliver and an assurance to our clients that we will continue to raise the bar even higher,” says Mr Newman.

JEC was also pleased to announce that the Rand Show, which is held at the JEC

JEC Marketing Team (from left): Leighton May, Tracy Malebana, Refilwe Makgaotsi and Desrae McDonnell.

each year, was awarded a Diamond Arrow Award for outstanding exhibition and event, taking the top accolade in the 100 000 m2 category, as rated by a sample of independent senior event managers in the annual National Survey on Event and Exhibition Organisers in South Africa.

Mr. Newman says that the JEC will continue looking at innovative ways to add versatility and service excellence, not only at the venue, but as a member of the exhibitions, conferences and events industry in Southern Africa.

As South Africa’s leading and largest consumer exhibition, next year’s Rand Show 2018 will kick off from 30 March to 8 April, with a host of exciting new initiatives that will appeal to an even wider audience.

“Our greatest priority is to maintain our position as one of Southern Africa’s leading national and international exhibition, conference, convention, and events centres,” says Mr. Newman.

“We do this by harnessing our professionalism, flexibility, and hospitality to offer our clients world-class service. We ensure that their experience always exceeds their expectations,” he concluded.

RandShow Team (from left): Robyn Abrahams, Craig Newman and Bella Geldenhuis.

Cover story | Johannesburg Expo Centre

SHOWCASING AFRICAN INDUSTRY ACHIEVEMENTS AT UFI 2017 South Africa’s exhibitions, conferences and events industry is preparing to welcome its global counterparts in November, as the industry gears up for the 84th UFI Global Congress, set to take place from 1-4 November 2017 at the Sandton Convention Centre.

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s a proud ambassador for the local industry, Craig Newman, CEO of Johannesburg Expo Centre and incoming UFI President for 2018/2019, says that this year’s congress is not only important for the global sector, but a key opportunity for the local industry as well.

“The African continent with its exceptional resilience and versatility is often cited as role model for pragmatic solutions in challenging situations,” says Mr Newman.

“South Africa has played an important role in the development of the global exhibitions, conferences and events industry, and has all of the necessary experience, expertise and infrastructure to be the official global gateway to the African continent,“ he says.

FOCUSING ON LOCAL OPPORTUNITIES As an active member of UFI and the exhibition and events industry for many years now, Mr Newman was elected as the incoming President by the UFI Board of Directors during the European Conference in Cologne, Germany.

Prior to this, Mr Newman was a member of the Board of Directors and the Executive Committee, as well as Vice chair of the UFI Middle East/Africa Chapter. Mr Newman has actively campaigned and advocated to expand Africa’s footprint in the global exhibitions industry as well as the growth and development of UFI’s global membership.

With over 25 years of industry experience, Mr Newman took on the role of CEO at the Johannesburg Expo Centre, which signalled the start of a new era and significant financial turnaround for the JEC. Mr Newman’s unwavering dedication and commitment to turning the venue around, resulted in JEC being awarded the bid as the 2010 FIFA World Cup’s international broadcast centre.

Under Mr Newman’s leadership, the JEC has prospered and ranks as one of the top exhibitions, conferences and events venues in Africa today.

EXPANDING GLOBAL MEMBERSHIP In recent years Mr Newman has broadened his focus to bring Africa to the forefront of the global exhibitions industry. “I believe that Africa represents the next frontier for growth and development for UFI. As the first African President for UFI, it is an honour to be chosen to represent this outstanding association and I look forward to meeting this challenge,” says Mr Newman.

“As an industry, we’re doing our part to change global perceptions, and positioning the African continent as a destination of choice with a multitude of advantages for international stakeholders,“ he says.

This year, in line with UFI’s continual global expansion, the 84th UFI Global Congress will be hosted in Johannesburg, South Africa from 1-4 November 2017.

The theme of the 84th UFI Global Congress is ‘Raising the Odds: Pressures and profits in the exhibition industry’.

Having already hosted a multitude of inspiring international events, including three sporting world cups, there is no better place than Johannesburg, a city within a country that continues to demonstrate an unwavering dedication to delivering excellence.

This year’s UFI Congress will focus on the evolving format exhibitions across the world in a constantly shifting international marketplace.

FROM LEFT: Andreas Gruchow, UFI President; Craig Newman, CEO of Johannesburg Expo Centre; and Kai Hattendorf, UFI Managing Director.

In fact, research by UFI has indicated that in many ways the international exhibition industry is growing faster than the global economy.

South Africa’s exhibitions, conferences and events industry is engaged in several initiatives that will help to bring Africa to the forefront of the global exhibitions industry. The UFI International Congress is major attraction for the global exhibitions and events industry, bringing together hundreds of large corporate organisations and delegates from across the world.

Mr Newman says that this is the perfect time to host the UFI Congress in Africa, on a continent that represents the next frontier for growth and development for UFI. He adds that South Africa has a long and successful history of hosting world-class events and will continue to develop its expertise in hosting global events of this magnitude.

He adds that local stakeholders in Africa must use this phenomenal global platform to seize global opportunities for emerging markets. “We are getting ready to welcome our international guests for an unforgettable experience that they will carry with them for years to come. The world needs to know

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Cover story | Johannesburg Expo Centre

that South Africa and Johannesburg is the gateway to opportunities on this continent,” he says.

With the exhibition industry showing signs of optimism despite global political turbulence, UFI decided on an economic focus for its UFI Global Congress 2017.

This year’s theme is aimed at addressing the rapidly evolving format of the global exhibitions industry, which researchers say is currently growing faster than the global economy. Shifting markets and the acceleration of digitisation in a tough economic climate has seen the events

industry invest billions of dollars into new products, alliances, infrastructure, and many other things.

The 84th Global Congress brings together hundreds of organisers, venue operators, service providers and industry associations from over 50 countries. Industry stakeholders are invited to join share best practices and insights into the profits generated through change and perseverance.

“Everything is ripe for South Africa to be the leading country within the business tourism sector for Africa, and for this industry to become one of the biggest

Craig Newman, CEO of Johannesburg Expo Centre.

contributors towards the growth of this local economy,” concluded Mr Newman.

JEC UNVEILS ANOTHER GAME-CHANGER WITH NEW SHUTTLE SERVICE In South Africa, no one can underestimate the importance of safe and reliable transportation, with its significant impact on our local economy. With this in mind, the Johannesburg Expo Centre (JEC) has added another industry game changer to its already impressive portfolio of services with the announcement of a new shuttle service for clients, exhibitors, and visitors.

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his month, the JEC launched a new onsite shuttle service for any exhibitions, conferences and events organisers, who require safe, reliable and prompt transportation services for delegates, guests, and clients.

As one of Southern Africa’s leading national and international events venues, the JEC is pleased to announce an exciting new partnership with Eco Shuttle Service, a dynamic and innovative transfers and transportation services provider, which values the importance of personalised services.

Eco Shuttle’s range of services includes airport transfers, hotel pick-up & drop-offs, events/conference shuttle, Gautrain station shuttle and chauffer drive.

“We are constantly looking at new and innovative ways to broaden the JEC’s exceptional range of services, and we are pleased to welcome Eco Shuttle Service, a

Bashni Linghan, CEO of Eco Shuttle and Craig Newman, CEO of Johannesburg Expo Centre.

young, dynamic and empowered company, as a long-term services partner,” says Craig Newman, JEC CEO. “All delegates attending any event at the JEC will have complete access to a full range of shuttle services, in a vehicle that suits their specific requirements, throughout the duration events hosted at the JEC,” he added.

Mr. Newman goes on to say that it’s a well-known fact that reliable transport is one of the most important factors for economic progress. In fact, in many ways, it’s an economic lifeline, where speed, efficiency, and safety are critical to economic growth.

South Africa has faced its own share of challenges in this regard. The ongoing conflict between the metered taxi industry and the global ride-hailing service, Uber, has raised concerns about safety and reliability.

“In the meantime, we are committed to

providing our clients and stakeholders with an excellent service with a partner who we believe will make a positive impact,” says Mr. Newman.

To make use of the JEC’s new transport service, kindly contact Eco Shuttle Service for all quotations and requests: Bash Lingham | Tel: +27 (0)79 546 1476 Email: Info@ecoshuttle.co.za When booking please use the booking code “EXPO” to receive the special rates available for all your bookings.

News

Hilton launches Africa growth initiative Hilton has committed $50 million over the next five years towards the Hilton Africa Growth Initiative to support the continued expansion of its sub-Saharan African portfolio.

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hese funds are intended to support the conversion of around 100 hotels (± 20 000 rooms) in multiple African markets into Hilton-branded properties.

Patrick Fitzgibbon, Senior Vice President, Development, Europe, Middle East and Africa, Hilton said: “Hilton remains committed to growth in Africa, having been present on the continent for more

than 50 years. The model of converting existing hotels into Hilton-branded properties has proved highly successful in a variety of markets, and we expect to see great opportunities to convert hotels to Hilton brands through this initiative.”

“It enables us to rapidly grow our portfolio and delivers returns for owners by increasing exposure of their business to more international, inter-regional and domestic travellers, and specifically to our 65 million-plus Hilton Honors members, who look to stay with us in our suite of industry-leading brands.

“We see huge potential in key cities and airports, as well as allowing us to develop our offering in resorts and safari lodges.”

These hotels will receive all the benefits associated with Hilton’s industry-leading brand proposition and world-class commercial platforms.

Mr Fitzgibbon added: “The range of brands we have at our disposal allows owners the flexibility to pick the right fit for their property. We have already deployed this initiative in the signing of two hotels: our first DoubleTree by Hilton property in Kenya, and our first hotel in Rwanda, and expect to be able to announce further additions before the end of this year.”

Hilton currently operates 19 hotels in the Sub Saharan Africa region with a further 29 in its pipeline. It has held a presence on the African continent for over 50 years.

Marriott International

continues extensive expansion in Africa From the Africa Hotel Investment Forum (AHIF) in Kigali, Rwanda, Marriott International recently announced further expansion plans in Africa with seven new hotel signings. Marriott International was the first global chain to make a significant investment in Africa with the acquisition of Protea Hotels for $210 million in 2014.

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he company is targeting over 200 hotels with 37 000 rooms open or in the pipeline by 2022, equating to around $8.5 billion of capital investment by its real estate partners.

This reinforces its continued commitment to expansion in Africa and solidifies its leadership on the continent. The investment is expected to generate substantial economic activity and around 50 000 direct and indirect jobs once the hotels open.

“Africa today makes a very compelling story. We are seeing unprecedented traction for our compelling brands, driving our momentum of growth,” said Alex Kyriakidis, president and managing director, Middle East and Africa, Marriott International.

“We have always believed in the potential of Africa and the opportunities the continent has to offer. With economic growth, a rising middle class and rapid urbanisation, the demand for travel and high quality lodging is growing, providing us with an opportunity to enhance our footprint and play a part in supporting emerging markets across the continent,” he added.

Commenting on the extraordinary pace of expansion this year, Mr Kyriakidis said: “Signings and openings form the cornerstone of our aggressive growth strategy. Our history and legacy on the continent and the strong foundations we have built over the years serve as a springboard for our future growth.

“Our brands are resonating with the aspirational and fastgrowing middle class in the region. Our strengthened footprint and increased distribution is driving market share and building loyalty, which makes us more attractive to investors than ever before.”

Marriott International has a strong footprint across the continent, operating 140 hotels with close to 24 000 rooms across 12 brands.

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Sustainability & greening | A local perspective

Make your event

sustainable

By Greg McManus Chairman of the Event Greening Forum

One of the most common fallacies in the events industry today must be the one about how difficult it is to create a sustainable event. It is also the most quoted reason why the South African events, meetings and conferences sector continue to do ‘businesses as usual’ rather than embrace what is clearly a global trend towards more responsible and sustainable events.

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ith over fifty thousand events taking place every year in this country, the full environmental, social and financial impacts of the industry are slowly becoming more evident. And while there is, thankfully, some awareness and commitment to more sustainable practices with planners, organisers and venues, there is still a lot of work to be done.

But how difficult is it really? Well, sustainable events require the earliest possible commitment to reducing their impacts on aspects such as energy, water, waste, transport, procurement and even design.

It calls for organisers to develop a sustainability commitment up front, and then to communicate it with the objectives of the event clearly, and with everyone involved. From the venue owner to the contractors, suppliers and even guests, communicating your commitment is vital.

Often, venues are selected before the sustainability vision of the organisers is completed. This is perhaps the first place to start – the venue, with its associated energy, water and waste impacts, represents the largest ‘fixed’ impact for any event.

Ideally, you should select venues that are able to demonstrate how they are helping to: reduce consumption of water, gas and electricity; produce and manage waste responsibly; promote sound and responsible transportation in respect of the parking and transport links provided; and practice responsible selection, production and management of food and beverage items.

If the venue is unable to satisfy the needs of the organiser or the vision and requirements of the client, then find an alternate venue. After all, the quickest way to get the hospitality and meetings venue sector to embrace sustainable

practices is by taking your business to more responsible venues.

Selecting your partners is the next step. Once you have your vision and commitment, select partners, service providers and vendors who share and commit to that vision.

Find those that understand what their impacts are and have come up with workable solutions and alternatives.

For example: can your registration agent provide paperless registration? Can your transport provider provide accurate data on distances and fuel consumption – or even provide more appropriate and fuel-efficient vehicles? Can your caterer develop seasonal menus that avoid imported ingredients and which benefit local farmers and suppliers?

If not, you need to set the parameters for them and ensure that they minimise their impacts as far as possible, or find more responsible partners.

Communicating your vision to your clients and guests is the penultimate stage in responsible eventing. In this age of instant news and heightened awareness of environmental issues, we still tend to engage with our guests and visitors as if sustainability is a side-issue, where in fact it has become mainstream strategy with most corporates in this country.

Tell them what you are planning. Include sustainability in every proposal and get their buy-in from day one.

And when they arrive for their event, let them see, experience and understand what you have achieved in your efforts to become more responsible.

When you have finished, and have managed to catch your breath after the event, report on your performance and your achievements.

Be honest about what you have achieved and what measures you took to reduce your impacts while you learn from your mistakes.

You will find that this process helps you perfect your performance as you try even harder next time. In this way, you grow professionally while your business builds a reputation for sustainable events, and your responsible client base grows.

Making an event sustainable is really not that difficult anymore, and the Event Greening Forum has published a set of guidelines and standards to help you get there. You can find them at www.eventgreening.co.za under the resources tab.

Step-up to sustainable eventing by changing the way that you plan, manage and conduct your events into the future. After all, don’t we owe it to our children, and theirs, to ensure a cleaner and kinder future?

Who is Greg McManus?

Greg McManus has been in the hospitality industry for almost forty years, both operationally, and then in the standards and audit aspects of quality and sustainability. He is the owner of Heritage, South Africa’s only independent sustainability certification company, and is actively involved in environmental certification and the development of standards and quality management systems in tourism.

Sustainability & greening

INSPIRE FURNITURE

Thinking out of the box Inspire Furniture Rental strives to be the best in its field: furniture rentals. Passionate about what he does, National Manager Chad Botha shares some insights into the large operation.

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nspire Furniture was started in 2014 with the aim to be the best specialist furniture rental company in the industry. The company has operations in Johannesburg and Cape Town.

“I believe we are one of the only, if not the only, specialist furniture rental companies in South Africa. We have the biggest variety of furniture,” he said.

Inspire Furniture’s primary market is events and exhibitions, as well as weddings and general functions.

“My interest in the sector was sparked when I was backpacking and worked at a marquee rental company in England. I knew then this was the industry for me.

“Every day is different, and I never get bored. What I love about this sector is the opportunities it offers. Everyone is a potential client. What makes us good at what we do is the fact we specialise in furniture rental, and we do not try to be everything to everyone.

“Inspire Furniture is continuously looking at how to improve the company, from staff training and better IT systems, to better business practices like greening.

“We have invested a lot into our IT systems, and I definitely believe it is a leader in this field.”

On the greening front, Mr Botha said Inspire Furniture has brought in a greening consultant. He is working closely with the Event Greening Forum to become the first green-certified furniture rental company in South Africa. This will be done through a more effective waste management system and separate bins, among others.

“We aren’t doing it as greenwashing; we really believe that this is the only way to go. If all goes to plan, we should have platinum status in three years.”

Inspire Furniture is equally owned by four partners, with Mr Botha as the managing partner.

The company is looking at expanding further but, for the moment, Mr Botha said they have to get their systems right first, and ensure that quality is always maintained.

Mr Botha believes in investing in his people and continuously improving on all fronts. The exhibition and events industry has much untapped potential. To realise

this potential, the industry needs to move out of its set boxes and people need to change their mindsets.

“Change is inevitable, but can only happen if we look forward and think past internal biases. It’s time to think globally.

The time is now.”

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Sustainability & greening

Selecting a sustainable conferencing toolkit There’s been a surge in international travellers looking for sustainable hotels, conference centres, tour experiences and wedding options, tracking down accommodation that has the highest green credentials.

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usiness travellers are also increasingly mindful of the impact their travel has on our environment. With a strong sense of contributing to saving the planet, they are calling for conference organisers to up their game.

Spier has implemented a number of initiatives to reduce its carbon footprint; from careful recycling and consistently making sure the area is waste-free, to water conservation technology and training staff in the ways of being eco-friendly.

Here are a few tips from its conferencing team when planning your conference...

Adding meaning to your conference booking Spier has partnered with Pack for Purpose, an international project that impacts communities around the world by assisting travellers who want to bring meaningful contributions to each destination.

Spier has selected three projects (an old age home, a community library and primary school) which guests can donate muchneeded items to through the Pack for a Purpose initiative.

footprint. Over the past decade, Spier has reduced municipal water usage by 50 per cent and energy by 30 per cent.

There are over 400 water-saving devices on showers, basins and toilets at Spier. Natural light and ventilation and energy-efficient lighting is used where possible. 100 per cent of organic waste and wastewater as well as more than 98 per cent of solid waste are recycled.

A rigorous monitoring and measurement system means that conference organisers can measure the footprint of each delegate.

Conference packs are great opportunities to communicate the sustainability story to delegates. One could include a solar lamp or indigenous plant as a gift (at Spier these can be obtained from the Tree-preneur nursery which offers plants nurtured by its network of growers).

On the table, place pens and notebooks of 100 per cent recycled paper for delegate’s use. Spier’s leftover stationery can be donated to schoolchildren from surrounding communities.

Instead of plastic bottled water, the venue should offer filtered bottled water which is served in reusable glass bottles.

The venue’s environmental commitment

At break-time

It’s important to select a venue that is committed to reducing its environmental

During break-times, select snacks that are healthy both for the planet and the

body. Spier, offers a variety of teas and organic rooibos, as well as filter coffee from Avanti, a roastery that supports sustainable coffee farming and fair trade practices. In addition to healthy locally-sourced nuts and dried fruit snacks, Spier also offers freshly baked biscuits from the Khayelitsha Cookie Company, a social upliftment project which hires previously unemployed women, providing skills, training and permanent employment.

Cuisine choices Ensure that your chosen venue offers sustainable, conference food that is made with seasonal locally sourced and ethically reared ingredients.

Spier offers guests dishes made with ingredients that are sourced from the farm, or from nearby, trusted suppliers that share its sustainable ethos. Fresh produce is grown in Spier’s food gardens, without the use of pesticides and artificial fertilisers.

Eggs are laid by hens that roam freely in Spier’s pastures.

To prevent overfishing, it’s important to only serve fish that are listed “green” by the South African Sustainable Seafood Initiative (SASSI).

Inspiring excursions Choose a venue which offers excursions that can inspire delegates to make a positive difference to the environment and its community.

Spier offers a number of activities that showcase its sustainability efforts – delegates can visit the environmentally friendly wastewater treatment plant, or take a tour of the Tree-preneur nursery.

They can also collect eggs from the freeroaming chickens and also learn about organic gardening in the food garden.

Executive chef

LET YOUR NEXT CONFERENCE BE A LITTLE MORE FREE RANGE. Arrange your next conference in the Cape winelands on Spier farm, just 20 minutes from Cape Town International Airport. Discover ways of achieving a conference beyond the ordinary, using historic venues, unusual farm settings, good farm food and exceptional wines, to make it memorable and professional. Spier has an environmental consciousness that runs through every aspect of our business. Making your conference good in every way.

EMAIL conference@spier.co.za +27 21 809 1100 ext 2 CONFERENCING WITH CONSCIOUSNESS. www.spier.co.za

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Venue news

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Chris McCormick joins

Birchwood Chris McCormick recently joined the Birchwood Hotel & OR Tambo Conference Centre at the start of September. “The hospitality industry is a new space to me as previous to joining the team here I spent six years in the sales development & coaching field”.

“I

’m certainly going through a massive learning curve in trying to wrap my head around what makes the industry tick; exactly what it takes to run the property and to find out what turns guests on and off when it comes to stays in hotels and conference facilities in general.

He continued: “I have to say that I feel extremely fortunate to be a part of the Birchwood team and to have the opportunity to sell such an awesome product. One thing that has

certainly stood out for me over the past two months is that it’s not necessarily the room that provides an exceptional experience to our guests, but our people.

“Don’t get me wrong, our rooms are exceptional and so are our grounds and the facilities you can find on them.

But for me the real difference at the Birchwood Hotel is the people.

“Being new to the team I’ve essentially been a ‘long stay’ guest, and one thing I can say for sure, having worked with a number and variety of teams in my

Chris McCormick, corporate sales manager at Birchwood Hotel & OR Tambo Conference Centre.

previous position, is that there aren’t many teams around that have the passion and purpose that ours does.

“My goal over the coming years is to show off the people of Birchwood to both South Africans and international guests by selling our product with the same passion and gusto as they have shared with me over the short time I have been a part of this team,” McCormick concluded.

Spotlight on the

South African Exhibition Industry Johannesburg, South Africa Host of UFI 2017

Business Events Supplement produced by Contact Publications Pty Ltd Publishers of Business Events Africa

www.businessevents.southafrica.net

SANCB | Exhibition focus

The power of exhibitions

By Irene Costa, editor of Business Events Africa

Exhibitions are the most powerful, versatile and cost-effective marketing tool available. According to the Global Association of the Exhibition Industry’s (UFI’s) 19th Global Exhibition Barometer Survey, the industry expects continued growth in turnover for the coming year.

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he South Africa National Convention Bureau (SANCB), in conjunction with Business Events Africa, has been running a series of business events supplements since August.

In this, the latest supplement, we take a closer look at the local exhibition industry and the supportive role the SANCB plays in this sector.

UFI’s Global Barometer Report

SUPPORT SERVICES ORGANISER/KEY DECISION MAKER FOCUSED

SANCB provides a range of support services to the exhibition industry.

DELEGATE/ CONSUMER FOCUSED

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BIDDING SUPPORT

• Bid strategy • Bid document • Lobbying

• Bid promotion • Bid presentations

SITE INSPECTION SUPPORT

• Bidding site inspections • Convention planning site inspections

CONVENTION PLANNING SUPPORT

• Planning support • Venue and supplier recommendations

DELEGATE BOOSTING SUPPORT

•M arketing support to promote the SA exhibition • Exhibitor attendance promotion

ON SITE EVENT SERVICES

• S upport toward on site elements of the exhibition

The report indicated that the amount of companies with an operating profit of 10 per cent and higher have dropped from 39 per cent in 2016 to 15 per cent in 2017.

South African exhibition organisers are currently exploring the possibilities in Africa and this will certainly affect the economic results in 2018 due to the initial investment requirements.

Craig Newman, Vice Chair of the Middle East Africa Chapter, UFI and Chief Executive Officer of Johannesburg Expo Centre The UFI International Congress is a major attraction for the global exhibitions and events industry, bringing together hundreds of large corporate organisations and delegates from across the world.

Given South Africa’s successful history of hosting world-class events, we will continue to develop our expertise in hosting global events of this magnitude.

SANCB | Exhibition focus

Economic impact The Association for African Exhibition Organisers (AAXO) released ground-breaking industry-first research into the economic impact of the exhibition industry in South Africa on 5 April 2017.

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AXO commissioned the study to assess the impact of the exhibition industry on the South African economy and on the tourism industry.

The study, conducted by Grant Thornton between August 2015 and February 2016, undertook to fully understand the exhibition industry, the opportunities it presents for business and its economic impact.

The SANCB contributed to phase 2 of this research project.

The results demonstrate the undeniable power of exhibitions in promoting trade.

Gillian Saunders, Deputy Chief Executive Officer of Grant Thornton, said: “The exhibitions industry is a very competitive market, which is giving way to organisers becoming increasingly professional and skilled. That’s what makes AAXO so great, is that they offer organisers the ability to upskill, formalise and professionalise, which benefits both the industry and the larger economy.”

KEY ECONOMIC CONTRIBUTIONS TO THE COUNTRY The estimated total income from direct, indirect and induced income over the period totalled a remarkable R75 billion.

Direct spend alone accounted for R24.4 billion of the total spend.

IMPACT OF EXHIBITIONS ON TOURISM Not only do exhibitions have an impact on local business, but the study revealed its contribution to tourism, while visitors to the country also confirmed the value of exhibitions on their businesses.

Financial contributions were in excess of R23 billion through the 1 million visitors attracted to the country. This accounted for a third of the industry’s

The number of jobs created over the period of the study totalled just under

total contribution to GDP.

153 000.

Tourism from exhibitions also helped sustain an estimated notable 47 000 jobs.

Total salaries paid to employees in the industry were approximately R13.5 billion.

OTHER FINDINGS The African continent, with its exceptional resilience and versatility, is often cited as a role model for pragmatic solutions in challenging situations. South Africa, having played an important role in the development of the global exhibitions, conferences and events industry, has all of the necessary experience, expertise and infrastructure to be the official global gateway to the African continent.

The local industry is doing their part to change global perceptions and position Africa as a destination of choice with a multitude of advantages for international stakeholders. With South Africa’s exhibitions, conferences and events industry engaged in several initiatives that will help to bring the African continent to the forefront of the global exhibitions industry, this is the perfect time to host the UFI Congress in Africa, on a continent that represents the next frontier for growth and development for UFI.

The approximate contribution to government coffers via taxes amounted to R3.3 billion.

Compared to the last study done in 2006, the number of exhibitors showed significant growth from 120 to 180, largely driven by a doubling of trade exhibitions by 2015.

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SANCB | Exhibition focus

EXHIBITION CASE STUDY #1

Automechanika Johannesburg ABOUT AUTOMECHANIKA

JOHANNESBURG VENUE: Johannesburg Expo Centre.

DATE: 27 – 30 September 2017.

EXHIBITORS: 620 exhibitors | 26 countries | 40% local & 60% international exhibitors.

VISITORS: Just over 12 000 visitors 70% local, 20% sub Saharan visitors and 10% international.

SHOW DAYS: 3.5 days.

INTERNATIONAL PAVILIONS: 8

CONFERENCES AND EVENTS: 17 1 500 delegates.

ACCOMMODATION: Estimated 6 000 room nights split across hotels, guest houses and B&Bs.

ECONOMIC IMPACT: Rough estimate = R75 million.

Automechanika Johannesburg is South Africa’s leading international trade fair for the automotive industry, targeting trade visitors from the sub-Saharan region.

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utomechanika Johannesburg is part of the global group of Automechanika Automotive Aftermarket business to business trade shows and business events, with a portfolio of 17 trade fairs in 16 different countries over four continents.

Automechanika Johannesburg, part of Messe Frankfurt GmbH group, is the largest event of its kind on the African continent. It has served South Africa and sub-Saharan Africa since 2009 (bi-annually in Johannesburg). This year, Automechanika was combined with three other trade shows,

Futuroad (truck and bus show), Scalex (freight and logistics) and Reifen (tyre show).

How did SANCB support Automechanika Johannesburg?

The SANCB offered funding support for onsite advertising pre- and during the show.

Automechanika attracted exhibitors from 26 different countries this year, and the SANCB saw the value in this show. Some of this funding went towards signage and banners, which was helpful to both local and international attendees.

The SANCB team were extremely helpful in lending their support to help with introducing Futuroad and Scalex to the show this year. Their funding assisted in a huge way. We visited the sub-Saharan countries and did a roadshow to the relevant buyers and visitors to the show. Most international exhibitors came to Johannesburg to connect with these buyers and traders, and the SANCB played a role in getting the right associations and trade visitors to our show. We are really grateful, and look forward to their continued support.

Tracy Gounden, Show Director of Automechanika South Africa – Messe Frankfurt South Africa

SANCB | Exhibition focus

EXHIBITION CASE STUDY #2

We are Africa

ABOUT WE ARE AFRICA VENUE: Cape Town Stadium DATE: 1-4 May 2017

SHOW DAYS: 4 days with a 2 day Conservation Lab event the weekend before.

EXHIBITORS:369 delegates from 271 high end African & Indian Ocean travel brands

BUYERS: 316 delegates from 287 high-end international private travel designers

We are Africa is the continent’s hottest gathering of high-end African travel brands, world-class buyers and top international press.

W

ith a shared mission to rebrand African travel to resonate with the global traveller, our tribe celebrates the vibrant diversity, unexplored mystery and heart-warming magic of the continent and her islands. Together, we stand united to demonstrate that Africa is not one story.

BUYERS

EXHIBITORS

We Are Africa’s curated buyer list features a carefully calculated balance of big hitters from mature markets and rising stars from emerging markets – designed to create the most beneficial global marketplace for our exhibitors.

We Are Africa brings together a carefully curated selection of senior-level, highend African exhibitors from all across the continent, who offer a diverse and vibrant range of African experiences on par with the top global travel experiences.

316 BUYERS, 41 COUNTRIES, 66 HUB CITIES Our 2017 buyers represented 170 836 high net worth travellers sent to Africa & the Indian Ocean, each spending an average of US $1 559 per night.

BUYER GEOGRAPHICAL BREAKDOWN 2017 42% Europe | 26% North America 12% Asia | 11% Latin America 7% Oceania | 1% Africa 1% Middle East

Q&A with Ryan Wallace, Event Director of We Are Africa How did SANCB support We Are Africa?

• Together with Wesgro, SANCB hosted the BLM CEO and event manager on a familiarisation trip to Cape Town (we paid for flights from London, they sorted the rest).

• I ntroductions to venues, suppliers, key players and support services in and around Cape Town.

• General advice on how to operate an event in South Africa.

• South African Tourism became the headline partner of the show, and has supported various elements such as the awards programme over the years.

EXHIBITOR GEOGRAPHICAL BREAKDOWN 2017 34% South Africa | 13% Kenya 8% Botswana | 8% Tanzania 7.4% Zimbabwe | 6% Zambia 4% Namibia | 3% Madagascar 2.5% Zanzibar | 2% Malawi 2% Mauritius | 2% Seychelles 1% Ethiopia | 1% Central Africa 0.4% Morocco | 0.4% Egypt

DIRECT ECONOMIC IMPACT In terms of direct economic impact to Cape Town, We Are Africa

How many hotel rooms were used for your exhibition?

We booked 287 for our hosted buyers, each staying four nights. Plus all the exhibitors from outside of Cape Town booked their own stays. I estimate at least 500 rooms and 2 000 room nights in total from the show.

2017 is expected to generate

R12.5 million+ in direct visitor spending from 750+ business travellers, in the country’s low season.

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SANCB | Exhibition focus

EXHIBITION CASE STUDY #3

The Hotel Show The Hotel Show Africa is an important meeting place where latest hospitality products and brands can be sourced, visionary thinking and ideas can be aired, opportunities shared, and where experts advise on how to deal with the challenges faced in restaurants, hotels, cafés, food outlets or other venues.

I

t attracts thousands of general managers, owners, operators, procurement managers, heads of department, designers, developers and the all-important front-line hospitality personnel.

The Hotel Show provides a 360 degree view of the market, with global exhibitors showcasing products across interiors, lighting and design, technology, security, catering

equipment and more. The Hotel Show brand has been proudly serving the hospitality industry for over 18 years, originating in Dubai.

Live events, educational features, conferences, training workshops and competitions and innovations in service, new offerings and a constantly improving total guest experience is what The Hotel Show offers visitors.

ABOUT

THE HOTEL SHOW VENUE: Gallagher Convention Centre, Johannesburg DATE: 25 to 27 June 2017

EXHIBITORS: 85 75% local & 25% international exhibitors

VISITORS: 3 980 466 international

COUNTRIES REPRESENTED: 58

SHOW DAYS: 3 days

ECONOMIC IMPACT: Over R3 million

Q&A with Christine Davidson, Vice President, dmg ems Africa How did SANCB support your exhibition?

As host partner we worked closely with SA Tourism. More specifically, the support from them included: • Assisting in securing Deputy Minister of Tourism for the official opening ceremony, welcome address and VIP breakfast.

• Funding to support acquisition of international attendees to SA. • Support with the conference and speakers to ensure correct balance of SA content and discussions important to the industry.

• Subsidised or free delegate places.

• Joint hosting of breakfasts and networking.

• Free educational workshop for the industry.

• Promotion of the exhibition to SA Tourism market members.

• Joint PR and communications with our own extensive range of activities.

With tourism at the heart of South Africa’s economic growth plan and a governmentbacked target of a 50 per cent increase in visitors by 2020, there is naturally a major focus on development, growth and learning in the hospitality sector. More tourists mean more hotels, restaurants, entertainment, attractions, cafes, resorts and leisure facilities.”

“The Hotel Show brand has for more than 18 years played a pivotal role in connecting this industry across Dubai and the Middle East, and so with South Africa’s new growth strategy there was a very obvious need to introduce this important event to Africa. We worked closely with host partner South Africa Tourism, Tourism Grading Council, National Convention Bureau and key industry associations, FEDHASA, RASA, WACS, GHASA, and NAASA, to ensure the event covered all the main issues, challenges and future opportunities facing the industry. With the funding support and advice of our host partners we were not only able to attract serious international visitors and companies to Johannesburg for the week, but were also able to promote South Africa’s tourism and strategy and landscape on the global stage, as a serious marketplace for investment and growth.

Christine Davidson, dmg ems Africa

SANCB | Exhibition focus

The state of the industry LOCAL ASSOCIATIONS T

he Global Association of the Exhibition Industry (UFI) released their 19th Global Barometer Survey for the second part of 2017, which indicated growth in the global exhibition industry.

Exhibition companies in the global industry indicate that, on average, their turnover and profits will be higher in 2017 compared to the previous financial year.

However, it is predicted that most exhibition companies in South Africa will not show an increase in turnover and profits because of economic uncertainty in the country.

Although the global exhibition industry is showing growth at a steady pace, South African companies are expected to show a stable operating profit margin. The state of the national economy is a concern for exhibition organisers, suppliers and venues in South Africa, as political uncertainty makes it difficult to predict revenue and ultimately operating profit margins. Naturally, this will affect revenue as well as the amount of

ORGANISERS A

lthough South African business continues almost in parallel to what is happening politically, conventional wisdom tells us that the performance of an expo will invariably mirror the state of the industry it is presenting and the economic climate.

Where there are slow growth sectors, I see opportunities for show organisers to collaborate rather than to compete, and to test and interrogate their value propositions ensuring their products are evolving as the markets have.

The landscape is changing, but I remain positive, despite some of the inevitable challenges that may appear, that there has never been a more exciting time to produce quality expos which create value for the sectors they serve.

Devi Paulsen-Abbott, Chief Executive Officer of Hypenica

exhibitors and visitors attending exhibitions.

South African exhibition companies have also indicated that the international as well as local competition within the market makes it difficult to grow their companies.

The global exhibition industry is on a fast track to digitalisation of exhibitions. 55 per cent of the global players have indicated that their companies are in the process of digitalising their various processes and have added new digital products to keep up with the latest trends.

South Africa, however, ranked second-last on the index, which shows that there is a great need for growth in this particular area in 2018. Transformation in the digital market needs to be seen as a priority.

Carol Weaving, Chairperson of AAXO

A

midst global political turbulence, the exhibition industry is starting to show signs of optimism, albeit a slow process.

A

lthough the current outlook for exhibition industry growth globally looks bleak, significant pick-up is expected in 2018 and beyond with positive and accelerated exhibition growth over the long-term. Statistics released by the Centre for Exhibition Industry Research (CEIR) reported that although the industry had been hit hard by the struggling global economy, overall the exhibition industry showed growth of 1.5 per cent. These statistics are mirrored by the UFI Global Exhibitions Barometer Report which shows that even though operating profits have declined in 2017, a sharp increase is expected throughout 2018 for the Middle East and Africa region.

The company has just celebrated the most profitable 2-year cycle in its history and are also celebrating their 50th Anniversary – showcasing resilience in difficult times.

Gary Corin, Managing Director of Specialised Exhibitions Montgomery

According to UFI, on average internationally, trade show organisations are showing growth, with an increase in turnover and rising profits.

However, a significant level of uncertainty is forecast for the second half of 2017 in Africa and the Middle East, with fewer companies expecting an increase in turnover.

When you consider that in South Africa, compared to 58 per cent of companies declaring an increase for the first half of 2017, only 32 and 50 per cent of the companies declared an increase in turnover for the next two halves, the effect of the economy on our industry business is evident.

UFI Barometer survey results indicate that most companies pinpoint the state of the national & regional economy as a top business issue. Huge investments are being made in exhibitions & events. As industry leaders, we must maintain a positive outlook, approach and focus, ride the rocky economic wave and we will reap the benefits when the economy turns.

There is an event or exhibition every other day and this attracts business for all stakeholders in our industry.

Doug Rix, Chairperson of EXSA

T

he exhibition industry, like most other sectors, is facing tough times due to the current financial climate.

However, all is not doom and gloom with many shows managing to maintain good business results.

Of course, we need to be as focussed as possible on sales and review all costs regularly. However, we must also spend some time in looking at the exhibition offering to really examine where improvements can be made to keep the visitors interested. This includes what features need to be changed, if more or fewer speakers are required, if more entertainment or education is required.

The future for exhibitions is strong, so long as we maintain the mantra of face-to-face marketing being the best kind of marketing.

No other medium allows people to engage those five senses so completely in order to make purchasing decisions. Exhibitions are the best opportunity to wow the visitors, so WOW them!

Philip Woods, Commercial Director of TE Trade Events

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SANCB | Exhibition focus

VENUES W

e are very optimistic about the exhibition market. This market has shown consistent growth over the past few years and is set to continue this trend as more countries are starting to realise the potential of Africa, deliver new customers to clients and exhibitors alike.

Although we are making great strides in technology which make communication easier and easier, there is no replacement for a real, human, face-to-face engagement, and exhibitions remain one of the most effective marketing platforms to provide this interaction.

Lindiwe Rakharebe, Chief Executive Officer of Durban ICC

T

he CTICC has kept the number of exhibitions hosted year-on-year in the double digits. It is encouraging for

SUPPLIERS E

ven though the country is in a recession right now, I do believe that the exhibition industry has a positive future as it’s a very effective medium, allowing for face-to-face interaction. I’ve seen in world economies that are struggling that the exhibition medium can even grow in difficult times.

I think exhibitions have advantages over other media as one can evaluate their effectiveness quite accurately.

Justin Hawes, Managing Director of Scan Display Solutions

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urrently, we are seeing a shift to digital and technological interaction, along with

us at the CTICC to know that the exhibitions industry is still as strong as ever. We’ve landed some exciting new exhibitions this year due to the centre’s versatility, reputation and our world-class facilities and services that can cater to a broad variety of events.

“With the recent opening of our CTICC expansion, CTICCC 2, and the increase of our exhibitions capacity to a total of over 21 000 m2 we are able to offer event organisers and exhibitors even more options in the hope of growing their already wonderful exhibition offering.

An exhibition is an effective marketplace.

The face-to-face, immediate nature of exhibitions make it a powerful, experiential marketing platform where exhibitors are able to meet and connect with prime customers, assess what the competition is doing and explore trade opportunities.

A Grant Thornton study published this year shows that the exhibition industry contributed R75 billion to the national economy in 2015. As a platform for trade exchange and a driver of the knowledge economy, the CTICC recognises and

statement grandeur. The industry’s focus has had to shift from the static “how do we present a client’s product?” to “how do we immerse the visitor in the client experience?” An exhibition stand is no longer a shell for display, but rather a launching pad into experiences, facilitated by audio-visual elements, technology, hospitality, etc.

Being bold in design is still important, but being forward thinking is even more so. We often collaborate with clients to showcase their products in a paperless, technological way.

Jennifer Gibson, Chief Executive Officer of The Exhibitionist

R

iding the political, economic and social wave in 2017 has presented challenges and

supports the importance of the exhibitions industry in growing our economy.

Julie-May Ellingson, Chief Executive Officer of Cape Town ICC

T

he exhibition market in South Africa, although under pressure, has shown steady growth over the past few years. At the Sandton Convention Centre this is a key segment to our market mix and have attracted numerous international tradeshows and happy to see more coming to the centre in 2018. Exhibitors need to answer the demands of a very different consumer, gone are the days of a single phase exhibition stand pushing hard sales. We need to be a lot more innovative making our stands more interactive and use technology to our advantage both on the stand and off the stand to ensure continued sales.

Adriaan Liebetrau, Sales and Marketing Manager of Tsogo Sun – Sandton

resulted in a volatile year. Organisations still want to exhibit and market their products, but they are mindful in selecting their participation, their stand size and location.

Similarly, organisers have become focused on providing a more beneficial experience for exhibitors and sponsors.

Pressure is on for suppliers to add more value with less resources in a sustainable manner.

There are interesting times ahead, particularly with the upcoming ANC Congress in December and specifically, the outcome of this Congress on the economy.

2017 has been cost-cutting intensive with the Rand constantly fluctuating and forward projection for 2018 indicates that costs will reduce, however this will take a while and in turn, margins can increase.

It is certainly the survival of the fittest and the industry landscape has changed and will remain changed as a result.

Andrew Gibbs, Managing Director of Concept G

Year-end events

Peermont excites

with a range of unbeatable offers Peermont Hotels, Casinos and Resorts have pulled out all the stops with incredible special offers, from Black Friday and Corporate Early Bird to Summer FunStays that guarantee bang for your buck. Between November 2017 and February 2018 leisure and corporate travellers can take advantage of a number of exclusive offers at any Peermont resort across southern Africa.

T

he first in a series of exciting offers is Black Friday, where guests can save up to 50 per cent on hotel accommodation at Peermont’s South African and Botswana resorts. Wake up to a steamy cup of coffee and a scrumptious buffet breakfast, all included in this incredible package.

This limited time offer can be booked between 20 and 24 November 2017 and is valid for stays between 20 November and 20 December 2017.

When booking, quote the promotional code BLACKFRIDAY to qualify for this fantastic discount.

The Corporate Early Bird catches the best deals. Corporate travellers looking to make the most of their business trip to any Peermont resort in South Africa will get unbeatable hotel discounts that include breakfast.

This offer can be booked between 1 November and 31 December 2017,

and is valid for stays between 1 January and 28 February 2018. Quote EARLYCORP to secure this great offer.

Why stop there? Splash out this summer with Summer FunStays accommodation offers at any three

to five-star hotels at Peermont’s properties in South Africa, Botswana and Malawi.

From as little as R445 per person sharing, Summer FunStays are valid for stays between 11 December 2017 and 14 January 2018, includes breakfast and a variety of other exciting benefits.

Quote the word SUMMER when booking to qualify for this rate.

For bookings and more information on these special offers, contact Peermont Central Reservations on +27 (0)11 928 1928 or visit www.peermont.com.

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Year-end events

Exciting year-end packages at top Gauteng venue Make a conference or a year-end event memorable by introducing a unique and fun teambuilding element. The SAB World of Beer is a five-star conference and event venue which stands out as the only beer-themed venue in South Africa. Delegates can enjoy guided beer tastings or beer and food pairings with one of SAB’s Trade brewers.

V

arious packages, including yearend packages, are available at the Newtown venue, starting with the half-day package for 12 or more delegates which includes secure parking, venue hire, standard presentation equipment, tea, coffee and snack on arrival, as well as midmorning and afternoon, and a buffet lunch from in-house catering.

Once the work is done, an enjoyable way to end the conference is to send delegates on an interactive tour of the World of Beer, one of the country’s top tourist attractions, that ends with a cold beer or two.

This means delegates can enjoy a group beer tour, beer tastings, or beer and food pairings, depending on requirements.

THE CHECKLIST FOR A SUCCESSFUL EVENT Making your event memorable and enjoyable starts long before the delegates arrive; it begins when you decide where to host it.

What kind of atmosphere do you require?

This is the question a good conference

organiser should start with. You first need to decide which would be more suitable – a vibrant inner city venue, or a more secluded country retreat.

Number of delegates Numbers also often dictate the venue. Are you looking for a small boardroom for 15 people, or a conference venue which can seat 250?

Select a venue which comfortably fits the size of your party. There is nothing worse than 60 people squashed into a room meant for 40.

Meet the conference/event coordinator Meeting with the conference/event coordinator in person is a vital part of the reservations process. This will ensure that a relationship is formed, as well as give the coordinator the opportunity to fully understand the client’s needs.

Would you book your wedding without meeting with the coordinator? Probably not, so be careful how you interact with the coordinator at the venue chosen, as it is easier to manage expectations before

the conference compared to damage control on the day.

Break-away rooms Break-away rooms might also need to be provided, for delegates to divide up into groups and move apart to discuss issues.

Catering requirements If you want your conference to run into the evening, perhaps with a closing dinner, you need to check if the venue has the capacity for this.

Parking Parking, and the safety of cars while parked, should also be taken into account.

If necessary, a shuttle service should be provided to bring delegates to the venue if parking is far away.

Staff Ask about the staff. How many will be available to assist with your requests on the day.

Also ask who the senior manager is to assist with any emergencies which might arise.

Conferences

Food & Beer Pairings

5 Star facility (as rated by the South African Tourism Grading Council) Selection of venues to suit your needs

Beer Tours

Celebrity chef will create a beer and food pairing menu and host an interactive and entertaining meal for your guests

Teambuilding

Ancient art of brewing beer has been brought to life with a walking tour route enhanced with the latest technology

Choose from a variety of fun-filled conferencing and beer-tasting packages

Beer Tasting Your taste buds will love this!

Conferences and extras tailored to your unique requirements

Book now to avoid disappointment

011 836 4900

www.worldofbeer.co.za

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Destination feature | Namibia

Legacy A pure gem of Namibian luxury If you are planning a conference in Namibia, the first thing you should do is find a good conference venue. There are several lodges, hotels and resorts that make great conference venues all over Namibia.

Swakopmund Hotel and Entertainment Centre

building (built in 1902) which today forms part of the hotel's public areas.

The exclusive hotel offers the perfect balance between charming, old world tradition and the thrill and excitement of modern day entertainment. With many activities and leisure options, The Swakopmund Hotel and Entertainment Centre offers the perfect holiday experience for everyone.

Windhoek Country Club Resort

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limb the highest sand dunes in the world. Descend to the floor of the deepest canyon in Africa. Immerse yourself in the past at one of Africa’s richest rock art sites, and watch wildlife shimmer against one of the most spectacular pans on earth.

Explore the oldest, driest desert in the world and take time to listen to the silence and to your soul.

Namibia is home to vibrant cities where people are excited about the future, while remaining deeply connected to their rich, cultural past. You are sure to find adventure exploring the endless horizons of this magnificent country.

Legacy Hotels and Resorts prides itself in offering guests a collection of Africa's

most unique and unforgettable four and five star hotels, resorts and bush lodges.

Swakopmund Hotel and Entertainment Centre Enclosed by the ever-changing restless movement of the dunes of the Namibian desert on the east, and the pounding waves and beaches of the Atlantic Ocean to the west, lies the historic town of Swakopmund.

The Swakopmund Hotel and Entertainment Centre has been designed to complement the architecture of the historic station Windhoek Country Club Resort

Developed as a resort within the city, the Windhoek Country Club Resort offers businessmen, conference delegates and families the best of both worlds. The Windhoek Country Club Resort recently underwent a full refurbishment.

The resort’s unique combination of exceptional service and luxury accommodation within a tranquil setting has ensured that it remains the best in comfort and entertainment in Namibia.

Enjoy a rendezvous with Lady Luck at the Desert Jewel Casino, play a round of golf on the superb 18-hole golf course, relax in the lazy river, or take in any one of Windhoek’s cultural sites.

Come and enjoy the pure luxury of one of the 152 rooms and enjoyable activities within the exclusive hotel of Windhoek Country Club Resort.

Destination feature | xxx

Your AfricA,

our LegAcY...

Explore the diverse Namibian landscape with us! Desert adventures, sea explorations, golfing, casinos, and luxurious accommodation await you in Windhoek and Swakopmund.

Bookings and Enquiries Contact Central Reservations Tel: +27 11 8066888 hotels@legacyhotels.com

www.LegacyHotels.com

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Reportback | Site Summit 2017

Incentives: The pot of gold The Society for Incentive Travel Excellence (Site) Summit recently took place at Tintswalo at Waterfall, Johannesburg. By Irene Costa

D

avid Sand, Uwin Iwin and Daryl Keywood from Walthers DMC opened the morning with some Site training, and shared personal insights into the importance of incentive travel.

They both shared personal stories on how they started, and why they believe there is a link between motivation and incentives.

They then opened it to the floor for some interesting input on personal experiences on incentive travel, and got some good examples of some of the delegate’s best incentive travel programme experiences and memories.

Natalia Rosa from Big Ambitions facilitated the Site Summit as master of ceremonies.

Tes Proos, Site Southern Africa president and Mr Keywood, Site Board member of Africa and Middle East

officially opened the summit with a snap shot of the Site locally and internationally.

Growing Site’s African membership remains a priority, as does training. Ms Proos spoke on new certification that will be rolled out in January 2018, in the Southern African region.

She also spoke about Site Southern Africa’s newest member, Rwanda.

Furthermore, she said they are in the initial stages of organising a Site regional conference in Victoria Falls, Zimbabwe, scheduled to take place in January 2018.

Ms Proos said the Africa airlift situation has improved vastly over the last three years, and hopefully will continue to get even better.

Finally, she announced she will be stepping down as president of Site Southern African, and will continue to focus on education and developing the region.

Peter-John Mitrovich from Grosvenor Tours is the Site Southern Africa presidentelect and will take over in January 2018.

Robin Brown, Cansaf, Zimbabwe gave an update on incentive travel into regional Africa, looking at Zimbabwe, Zambia and Botswana. He offered insight into new developments and changes to the region.

Delving into the topic of airlift, Faith

Chaitezvi from Fastjet gave insights on how low-cost airlines are changing Africa’s skies. According to Ms Chaitezvi, Fastjet is currently negotiating new routes across the region.

Ms Rosa moderated a discussion on outbound group travel: ‘understanding your audience & delivering dynamic programmes – making destination choice go the distance’.

Industry experts Ginny Robertson, GIBS, University of Pretoria, Kathy Nel, LIMEX, and Michelle Hunter, Development Promotions, looked at how to create special moments that people don’t forget – once in a lifetime experiences.

They looked at destinations and also covered booking patterns, shorter lead times, and trends such as shorter incentives.

Greg Dillon, Price Forbes, Denise Hattingh, KEU Underwriting Managers and Errol Ninow CMP, Gintan Luthuli Associates, offered delegates some hardhitting facts.

They looked at the POPI Act, SASREA, public liability and general event management and risks, and how the incentive industry is affected. They really made the audience sit up and take note.

What we’re all about: motivational experiences Why we do it? Business results!

Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results.

Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures.

Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth.

Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site ...

Contact Tes Proos

Office: + 27 (0)21 555 3617 Fax: 086 698 7792 Email: tes@crystalevents.co.za www.crystalevents.co.za

Reportback | Site Summit 2017 SEEN AT SITE SUMMIT 2017 David Sand, Uwin Iwin; Tes Proos, Site Southern Africa president; Daryl Keywood, Site Board member of Africa and Middle East; Geoff Saner, Creative Incentives and Clare Neall, Site Summit 2017 secretariat.

Amanda Kotze-Nhlapo, Chief Convention Bureau Officer of South Africa Tourism, reconfirmed the importance of incentives to the business events sectors.

She called incentives ’the pot of gold’, and said: “Incentive delegates spend more money than any of the other delegates.”

She said the SANCB is here to assist the incentive industry, and can do so by making use of the R90 million subvention fund, and by subsidising some trade show platforms, and much-needed incentive research.

The summit ended on a high with keynote speaker Caroline Ravenall, speaker, author, facilitator and transformation specialist.

She spoke about the age of ‘hysterical industriousness’, and captivated the audience with her thoughtprovoking address.

Business Africa - Half page.ai 1 2017/04/25 01:40:21 PM

She candidly shared her own experiences as a high-performing executive in the Virgin Group of companies. Drawing upon personal stories and anecdotes and insights from philosophy and neuroscience, she challenged some of the deeply-held beliefs we have about performance, and provided practical tools and insights for gaining control, creating

alignment and maximising personal power and energy to sustain high long-term levels of performance.

As always, the Site Summit delivered good content, insight and lots of food for thought.

The Site Southern Africa team can be commended on a well-run Summit. I look forward to the next one.

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28

SAACI news

Members come first at SAACI

By Rudi Van Der Vyver, chief executive officer of SAACI

SAACI’s national board recently met to discuss the role of the association and how it can offer members and stakeholders true value.

A

t the strategy session, board members made the decision to introduce a consolidated strategy focusing on three focus areas, namely learning, networking and communication.

Furthermore, SAACI is committed to a purely member-centric strategy for the future.

The SAACI mission, vision and purpose has also been combined into the new SAACI manifesto: “We are a professional association that promotes sustainability within the business events industry in Southern Africa. We facilitate an enabling environment for learning, growth and collaboration. Our goal is to be the recognised professional association

of the business events industry of Southern Africa.”

With this new focus and a “members’ first” approach, SAACI is ready to tackle the following issues: • professionalising the industry • creating credibility for SAACI members • being the voice of our members in the industry when lobbying governmental bodies and other key industry stakeholders.

SAACI is updating current platforms to drive the new strategy and will be communicating all the exciting changes in the months to come, while remaining committed to the industry and our members.

EXSA news

29

Exsa undergoes

of initiatives, which are interdependent or intersecting. More importantly, the overall goal of transformation is to reinvent the association and discover a new or revised business model based on a vision for the future of our industry.’’ ‘’EXSA expects world-class quality At the recent EXSA special general meeting held on 21 services from its members that September at the Sandton Sun, EXSA members voted to will be appointed as service transform EXSA into a supplier and venue focused association. providers within its network.

We will have a vetting and Ri a i monitoring committee to ensure x, his follows international trends within of venues, events, programmes, EXSA Ch similar industries, where organisers, customer service and operations standards are met, and resources venues and suppliers operate within to organisers and event management and facilities promoted by members are separate, uniquely-focused associations companies. legitimate. EXSA supports its members no within the same industry.

• Contractors: responsible for matter their challenges, and is dedicated Doug Rix, Chairperson of EXSA until the effective and efficient design, to making sure that there is visible industry the January 2018 re-elections, said it is manufacturing, production, execution, progress in the next year,” Mr Rix said. essential and critical for the association to supply, coordination, delivery and project Further unveiling of key strategy transform and expand their thinking. The management of hired or purchased will occur concerning EXSA’s brand, strategy is one of relationship-building goods, materials, exhibition and event website, policy meeting, nomination of and engagement with other key industry infrastructure, shop-fitted and point of representatives and office bearers, as well as proposed 2018 membership costs and associations, driven by the needs of the sale elements. related benefits. supplier and venue membership.

• Agencies, activation specialists “EXSA understands the specific “In addition to serving our members, we and design houses: responsible for challenges faced by the industry, and are now in a position of strength to reach the effective and efficient design, brand we aim to serve as the catalyst driver farther in connecting with and serving a management, coordination and project for transformation by facilitating the larger sphere of industry participants and management of procured services of the creation and empowerment of supplier influencers. At all levels with basic rules appointed contractor and venue. organisations within the industry. Skills, of engagement, we believe that we now Mr Rix continued: ‘’Transformation, capacity-building and fair competitiveness have the opportunity to monitor, listen not change, became inevitable, for is the underlying focus. There will be and make these connections between all they are not the same. Change means no place to hide for companies who do industry stakeholders,” said Mr Rix. implementing finite initiatives which may not take our industry seriously, but there EXSA is now to be made up of exhibition or may not cut across the association and will be opportunity for all those that & event industry suppliers, comprising: where the focus is on executing a wellstand up and share in the successes of • Venues: responsible for the effective and defined shift in the way things work. transformation,” Mr Rix concluded. efficient supply, coordination and delivery “Transformation focuses on a portfolio ers

EXSA

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Grow through opportunities for skills training and networking.

CONNECT

Learn through industry resources available to all EXSA members.

Engage through EXSA’s portfolio of members: Suppliers, Venues and Organisers.

Connect with national and international industry professionals through EXSA alliances. &

EXHIBITION & EVENT ASSOCIATION OF SOUTHERN AFRICA

ENGAGE

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GROW

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THE POWER OF EXHIBITIONS: Face-to-Face is Simply Better We are the go-to people for your exhibitions and event needs.

E: info@exsa.co.za T: +27 11 805 7272 www.exsa.co.za

30

Directory

Chad Botha Inspire Furniture e: chad@inspirefurniture.co.za c: +27 (0)76 644 0271 Happy Makhate South African Airways e: happymakhate@flysaa.com c: +27 (0)11 978 6458

Integrity | Intelligence | Innovation | Sustainability BOARD OF DIRECTORS

National chairperson: Wayne Johnson, Sales Ambassador, Century City Conference Centre e: wayne.j@ccconferencecentre.co.za c: +27(0)83 448 1324 Vice-chairperson: Kim Roberts, The Forum Company e: kim.roberts@theforum.co.za c: +27 (0)82 652 2008 Treasurer: Glenn van Eck Chief Executive Officer Magnetic Storm e: glenn@magnetic.co.za c: +27 (0)82 800 2616 Public officer: Denise Kemp Director, Eastern Sun Events e: denise@esternsun.co.za c: +27 (0)82 654 9755 Chief executive officer: Rudi Van Der Vyver e: ceo@saaci.org c: 27(0)84 580 9882

DIRECTORS

Co-ordinator: Wendy Knott-Craig e: ec.za@saaci.org c: +27(0)73 201 8699 COMMITTEE: Leigh Myles-Rohroft JHGroup-Hotel Savoy e: leigh@jhgroup.co.za c: +27 (0)83 228 3928 David Limbert Magnetic Storm e: david@magnetic.co.za c: +27 (0)82 906 4198 Alastair Stead Scan Display e: alastair@scandisplayec.co.za c: +27 (0)73 236 6618 Donna Peo Fish River Sun e: donna.peo@suninternational.com c: +27 (0)82 941 6911 Sadie Isaacs Nelson Mandela Bay Tourism e: conference@nmbt.co.za c: +27 (0)82 990 7652

EC chairperson: Andrew Stewart PeriExpo e: andrew@periexpo.co.za c: +27 (0)82 578 5987

Gill Dickie Bidvest Car Rental e: gilld@bidvestcarrental.co.za c: +27 (0)79 527 7619

KZN chairperson: Nick Papadopoulos Eat Greek Caterers e: nick@eatgreek.catering c: +27(0)84 505 0113

Vuyiseka Skepe Mandela Bay Development Agency e: vuyiseka.skepe@mbda.co.za c: +27 (0)79 996 2854

JHB chairperson: Lorin Bowen Synergy Business Events e: lorin@synergybe.co.za c: + 27 (0) 824338687 WC chairperson: Jaques Fouche Gearhouse e: jfouche@gearhouse.co.za c: +27 (0)83 607 2046 Tshwane chairperson: Robert Walker Jukwaa Group e: r.walker@jukwaa.net c: +27 (0)82 550 0162 C&E forum: Gwyn Matthews Southern Cross Conferences e: gwyn@scconferences.com c: +27 (0)21 683 5106 Government representative: Nonnie Kubeka Gauteng Convention & Events Bureau e: nonnie@gauteng.net c: +27 (0)83 571 7410

JOHANNESBURG

Chairperson: Lorin Bowen Vice-chairperson: Michelle Bingham Sandton Convention Centre e: michelle.bingham@tsogosun.com c: +27 (0)11 779 0000

TSHWANE

Chairperson: Robert Walker Jukwaa Group e: r.walker@jukwaa.net c: +27 (0)12 667 2074 Vice-chairperson: Melanie Pretorius CSIR e: mpretorius1@csir.co.za c: +27 (0)82 410 1202 Treasurer: Emily Naidoo CSIR ICC e: enaidoo@csir.co.za t: +27 (0)12 841 3435

COMMITTEE:

Dr Nellie Swart, CMP Unisa e: swartmp@unisa.ac.za c: +27 (0)82 771 0270 Taubie Motlhabane City of Tshwane Tourism e: taubiem@tswane.gov.za c: +27 (0)79 075 1560 Juan Quinn, Juan Q e: juan@juanq.co.za c: +27 (0)72 352 3598 Leon Pheiffer EPH Productions Monte de Dios e: leon@montededios.co.za c: +27 (0)82 924 9046 Jeana Turner Sales Manager Affordable Adventures e: jeana.t@outlook.com c: +27 (0)83 400 2685 Anette Burden Owner, Casa Toscana e: anette@casatoscana.co.za c: +27 (0)82 787 614

KWA-ZULU NATAL

Treasurer: Manuela Gomes Bidvest Car Rental e: ManuelaG@bidvestcarrental.co.za c: +27 (0)82 065 927

Chairperson: Nick Papadopoulos Vice-chairperson & Treasurer: Scott Langley Durban ICC e: scottl@icc.co.za c: +27 (0)31 360 1351

Branch co-ordinator: Letticia Ndhlala e: letticia@saaci.org c: +27 (0)71 294 6844

Co-ordinator: Carol Macnab e: kzn.za@saaci.org c: +27 (0)79 072 0133

COMMITTEE:

COMMITTEE:

Brendan Vogt Guvon Hotel & Spas e: brendan@guvon.co.za c: +27 (0)83 709 0480

EASTERN CAPE

Monique De Sousa Scan Display Solutions e: monique@scandisplay.co.za c: +27 (0)11 447 4777

Chairperson: Andrew Stewart PeriExpo e: andrew@periexpo.co.za c: +27 (0)82 578 5987

Laura Kanda Indaba Hotel e: sales3@indabahotel.co.za c: +27 (0)72 864 4937

Vice-chairperson: David Limbert Magnetic Storm e: david@magnetic.co.za c: +27 (0)82 906 4198

Carin Jordaan Tsogo Sun e: Carin.Jordaan@tsogosun.com c: +27 (0)82 777 8764

Treasurer: Glenn van Eck Magnetic Storm e: glenn@magnetic.co.za c: +27 (0)82 800 2616

Moses Gontai Namanje Events Solutions e: moses@namanjevents.co.za c: +27 (0)11 931 0072

Denver Manickum I-Cube Alternative Marketing e: denver@icube.co.za c: +27 (0)83 482 8525 Dawn Holmwood e: dawnholmwood@outlook.com c: +27 (0)71 519 9740 Ayanda Shabangu-Sturlese Makulu Events e: ayanda@makuluevents.co.za c: +27 (0)79 473 3800 t: +27 (0)31 261 1136 Terrilyn Goldman Greyville Conference Centre e: terrilyn@greville.co.za c: +27(0)82 820 9473 t: +27 (0)31 309 1430 Liam Prince Gearhouse e: liam.prince@gearhouse.co.za

c: +27 (0)83 602 0442 t: +27 (0)31 792 6200 Imran Ahmed Aqua Tours and Transfers e: imran@aquatours.co.za c: +27 (0)82 410 7116 Tracey Delport aha Hotels & Lodges e: Tracey.delport@aha.co.za c: +27 (0)83 293 5190 t: +27 (0)31 536 6520 Kim Gibbens Aqua Tours and Transfers e: kim@aquamice.co.za c: +27 (0)79 693 9530 Vicki Hooper Venue for Conferences in Africa e: info@venues.co.za c: +27 (0)83 256 8120 t: +27 (0)31 764 0059 James Seymour Durban KZN Convention Bureau e: james@durbankzncb.co.za c: +27 (0)82 925 5508 t: +27 (0)31 360 1171 Tarannum Banatwalla Jellyfish Catering e: tarannum@jellyfishcatering.co.za c: +27 (0)83 254 9462 t: +27 (0)31 564 8034

WESTERN CAPE Chairperson: Jaques Fouche Gearhouse e: jfouche@gearhouse.co.za c: +27 (0)83 607 2046 Vice-chairperson: Lerisha Mudaliar Cape Town & Western Cape Convention Bureau e: lerisha@wesgro.co.za t: +27 (0)21 487 8600 Treasurer: Jaco du Plooy NH The Lord Charles e: revman@presidenthotel.co.za t: +27 (0)21 855 1040 Co-ordinator: Lara van Zyl e: wc.za@saaci.org c: +27 (0)82 223 4684

COMMITTEE: Zandri Swartz Century City Conference Centre e: zandri.s@ccconferencecentre.co.za t: +27 (0)21 204 8000 Cindy Ferreira Buser Mirchee e: cindy@mirchee.co.za c: +27 (0)72 192 5656 Andrew Gibson Magnetic Storm e: andrew@magnetic.co.za c: +27 (0)74 588 3054 Esti Venske CPUT e: venskee@cput.ac.za c: +27 (0)83 482 9276 Esmare Steinhofel ICCA Africa e: Esmare.S@iccaworld.org c: +27 (0)84 056 5544 Thiru Naidoo Cape Town & Western Cape Convention Bureau e: thiru@wesgro.co.za t: +27 (0)21 487 8600 Angela Lorimer Spier e: angelal@spier.co.za t: +27 (0)21 809 1101

Directory

Official Journal of the Southern Africa Chapter of the Society for Incentive Travel Excellence President: Tes Proos e: tes@crystalevents.co.za c: +27 (0)84 682 7676 Daryl Keywood e: daryl@walthers.co.za c: +27 (0)82 904 4967

EXSA OFFICE 19 Richards Drive, Gallagher Convention Centre, Gallagher House Level 2, Midrand, Johannesburg PO Box 2632, Halfway House, 1685 t: +27 (0)11 805 7272 f: +27 (0)11 805 7273 e: info@exsa.co.za www.exsa.co.za Admin Manager: Thuli Ndlovu e: info@exsa.co.za

BOARD MEMBERS

Organisers Forum: Zaida Enver t: +27 (0)114675011 e: zaida@puregrit.co.za

Peter-John Mitrovich e: peter-john.mitrovich@ grosvenortours.com c: +27 (0)82 318 1889

Chairperson: Ben Asoro Commercial Director, Calabar ICC, Calabar Nigeria t: +23 48173098930 t: +25 4722493146 e: ben@conventioncentrecalabar.com

President: Nina Freysen-Pretorius The Conference Company t: +27 (0)31 303 9852 f: +27 (0)31 303 9529 e: nina@confco.co.za Secretariat: Esmare Steinhofel ICCA Africa Regional director c: +27 (0)84 056 5544 e: esmare.s@iccaworld.org. www.iccaworld.com/dbs/ africanchapter www.iccaworld.com

AAXO – Association of African Exhibition Organisers Reed Place, Culross on Main Office Park, 34 Culross Road, Bryanston, Johannesburg t: +27 (0)11 549 8300 | e: info@aaxo.co.za | www.aaxo.co.za General manager: Llewellyn du Plessis | t: +27 (0)11 549 8300 e: llewellyn@aaxo.co.za

Chairperson Carol Weaving (Reed Exhibitions) Senior co-ordinator: Johné Louwrens t: +27 (0)11 549 8300 | e: aaxo@aaxo.co.za Vice-chairperson: Projeni Pather (Exposure Marketing) Treasurer: Phil Wood (TE Trade Events) Board members: Amanda Cunningham (The Wedding Expo); Amanda Margison (OnShow solutions); Leatitia van Straten (Specialised Exhibitions Montgomery); Dee Reuvers (SA Confex) Le-Ann Hare (Spintelligent)

ICCA – International Congress & Convention Association

Organisers Forum: Clive Shedlock t: +27 (0)31 303 5941 e: clive@housegardenshow.co.za Organisers Forum: Lorin Bowen t: +27 (0)11 476 4754 e: lorin@synergybe.co.za

Chair/President: Andrew Binning t: +27 (0)41 363 0310 e: andrew@inkanyezi.co.za

Suppliers Forum – Chair: Doug Rix t: +27 (0)82 579 7071 e: dougrix@wol.co.za

Immediate Past Chair: Neil Nagooroo t: +27 (0)11 8953040 e: Neil@southafrica.net

Suppliers Forum: Patrick Cronning t: +27 (0)83 281 5584 e: pat@expoguys.co.za

Treasurer: Andrew Gibbs 0861 122 2679 e: treasurer@exsa.co.za

KZN Forum – Chair: Denver Manickum t: +27 (0)31 701 0474 e: denver@icube.co.za

Venue Forum: Marlene Govender t: +27 (0)31 360 1000 e: marleneg@icc.co.za

Western Cape Forum – Chair: Gill Gibbs t: 0861 122 2679 e: gill@blu3.co.za

Venue Forum: Daksha Vallabh t: +27 (0)11 779 0000 e: daksha.vallabh@tsogosun.com

Young Professionals Chair: Adele Von Well t: +27 (0)82 464 8702 e: adelev@gl-events.co.za

Johan Venter e: johan@urbanginga.co.za c: +27 (0)83 558 2349 Kyasha Bhoola e: kyasha@africanlink.co.za c: +27 (0)72 614 0069 Barry Futter e: barry@adventureworks.co.za c: +27 (0)82 790 9015 Secretariat: Mariaan Burger e: info@sitesouthernafrica.com c: +27 (0)82 557 8041

ICCA AFRICAN CHAPTER:

aaxo

OTHER ASSOCIATIONS OF INTEREST TO THE INDUSTRY ABTA – African Business Travel Association Box 2594, Pinegowrie, 2123 t: +27 (0)11 888 8178 | f: +27 (0)11 782 3814 c: +27 (0)83 679 2110 monique@abta.co.za www.abta.co.za Founder: Monique Swart ANTOR – Association of National Tourist Office Representatives President: Hélène Bezuidenhoudt Vice-president: Wendie White Box 41022, Craighall 2024 c: +27 (0)83 200 4444 | f: +27 (0)11 523 8290 helene.bezuidenhoudt@franceguide.com ASATA – Association of Southern African Travel Agents PO Box 650539, Benmore, 2010 t: +27 (0)11 293 0560/61 f: 086 504 9767 | barbara@asata.co.za Chief executive officer: Otto de Vries c: +27 (0)76 140 7005 | f: 086 505 1590 Office manager: Barbara Viljoen EGF – Event Greening Forum 179 Jan Smuts Avenue, Parktown North, Private Bag X7000, Parklands 2121 +27 (0)11 447 4777

info@eventgreening.co.za | www. eventgreening.co.za Chairman: Justin Hawes Vice-chairman: Greg McManus FEDHASA National Office – Federated Hospitality Association of Southern Africa | Box 71517, Bryanston 2021 t: 0861 333 628 | f: 0867 165 299 fedhasa@fedhasa.co.za www.fedhasa.co.za Manager – national office: Lynda Bacon PSASA – Professional Speakers Association of Southern Africa t: +27 (0)11 462 9465 | f: 086 515 0906 c: +27 (0)83 458 6114 nikki@psasouthernafrica.co.za www.psasouthernafrica.co.za Executive director: Nikki Bakker SABOA – Southern African Bus Operators Association Postnet Suite 393, Private Bag X033, Rivonia 2128 t: +27 (0)11 011 9288 f: +27 (0)11 011 9296 | saboa@saboa.co.za President: Mr A Sefala Executive manager: Mr E Cornelius SATI – South African Translators’ Institute Executive director: Marion Boers t: +27 (0)11 803 2681

office@translators.org.za www.translators.org.za SATSA – Southern Africa Tourism Services Association Box 900, Ferndale 2160 | t: +27 (0)11 886 9996 | f: +27 866832082 | jennym@satsa.co.za www.satsa.com Chief executive officer: David Frost Chief operations officer: Jenny Mewett SKAL International South Africa International secretary: Anne Lamb t/f: +27 (0)21 434 7023 c: +27 (0)82 708 1836 anne@yebo.co.za www.skalsouthafrica.org STA – Sandton Tourism Association t: +27 (0)83 558 5445 secretariat@sandtontourism.com www.sandtontourism.com TBCSA – Tourism Business Council of South Africa Box 11655, Centurion 0046 t: +27 (0)12 664 0120 f: +27 (0)12 664 0103 | comms@tbcsa. travel www.tbcsa.travel or www.tomsa.co.za Member Relations Manager: Boitumelo Moleleki

TGCSA – Tourism Grading Council of South Africa Private Bag X10012, Sandton 2146 | t: +27 (0)11 895 3000 f: +27 (0)11 895 3001 enquiries@tourismgrading.co.za TINSA – Interpreters/Translators Network of Southern Africa Co-ordinator: info@interpreter.org.za t/f: +27 (0)11 485 2511 c: +27 (0)83 249 0010 www.interpreter.org.za TPSA – Technical Production Services Association Box 2245, Pinegowrie 2123 t: +27 (0)82 371 5900 admin@tpsa.co.za | www.tpsa.co.za Administrator: Tiffany Reed TTA – Tshwane Tourism Association Box 395, Pretoria 0001 t: +27 (0)12 841 4212 secretary@tshwanetourism.com www.tshwanetourism.com Chairperson: Bronwen Cadle de Ponte Secretary: Sithembile Nzimande Membership Co-ordinator: Liz Oosthuysen membership@tshwanetourism.com

31

32

Calendar

Conferences, workshops and exhibitions of interest to the conference, exhibition and special events market For free entries in this calendar, please supply information to: Contact Publications Tel: +27 (0)31 764 6977 | Email: hayley@contactpub.co.za LOCAL: 2017 8-10 NOVEMBER: ABTA Annual Conference Venue: Tsogo Riverside Sun Resort, Vaal, Gauteng More information: Monique Swart Tel: +27 (0)11 888 8178 Email: monique@abta.co.za 27-28 FEBRUARY: Meetings Africa

LOCAL: 2018 Venue: Sandton Convention Centre, Johannesburg More information: South African Tourism Tel: +27 (0)11 895 3000 Email: convention@southafrica.net www.meetingsafrica.co.za 18-20 APRIL: WTM Africa 2018 Venue: Cape Town International

Convention Centre, Cape Town More information: Thebe Reed Exhibitions Tel: +27 (0)11 549 8300 Email: info@ThebeReed.co.za 8-10 MAY: INDABA. Venue: Durban International Convention Centre Tel: +27 (0)11 467 5011 Email: indaba@indaba-southafrica.co.za www.indaba-southafrica.co.za

INTERNATIONAL: 2017 OCTOBER 10-12: IMEX America.

Venue: Las Vegas, United States of America. Tel: +44 1273 227311. www.imex-america-2017.com NOVEMBER 8-10: ABTA Global Conference. Venue: London, United Kingdom. Tel: +27 11 888 8178.

Email: monique@abta.co.za NOVEMBER 12-15: 56th ICCA Congress. Venue: Prague, Czech Republic. More information: Mathijs Vleeming, marketing project manager, ICCA, Toren A, De Entree 57 1101 BH Amsterdam, The Netherlands.

Tel: +31 20 398 1962.

Email: mathijs@icca.nl. www.iccaworld.com

Tel: +44 (0)20 8271 2143 www.ibtmarabia.com

NOVEMBER 28-30: IBTM World.

Venue: Barcelona, Spain.

Tel: +44 (0)20 8271 2127. www.ibtmworld.com

FEBRUARY 20-21: AIME 2018.

Venue: Melbourne Convention & Exhibition Centre, Melbourne, Australia.

Tel: +61 2 9422 2500. www.reedexhibitions.com.au

INTERNATIONAL: 2018 JANUARY 22-23: AIME Dubai.

Venue: Dubai World Trade Centre, Dubai, United Arab Emirates. Tel: +971 603 3300 Email: event@aime.aero FEBRUARY 6-8: IBTM ARABIA. Venue: Abu Dhabi, United Arab Emirates.

MAY 13-15: Association Expert Seminar.

Venue: Frankfurt am Main, Germany.

More information: ICCA Netherlands.

Tel: +31 20 398 1961 JUNE 29-JULY 1: ICCA Association Meetings Programme. Venue: Fukuoka, Japan. More information: ICCA Netherlands. Tel: +31 20 398 1902

TEL: +27 11 452 1115 FAX: +27 11 452 3609 WEBSITE: www.plaslope.com EMAIL: glenda.aereboe@plaslope.com

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• High Value Items (Diamonds, Precious Metals, Forensic Evidence, Cellphones, Computer Equipment) • Cash (Banks & Cash-in-Transit companies)

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October 2017 Vol 37 No 9

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