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Sarath Shyam
Trust in the Age of Digital Possibility
Everywhere we turn, technology is rewriting the rules of how we live, work, and bank. AI is no longer a distant concept; it is embedded in everyday decisions, from credit approvals to fraud detection. Crypto continues to spark debates about the future of money. Digital platforms are making financial services more accessible than ever. Yet, as thrilling as this transformation is, one question keeps rising above the noise: can we truly trust the systems we are building?
I often think back to the first time I used internet banking. It felt revolutionary, almost futuristic. But what really kept me coming back wasn’t the technology; it was the trust that my money, identity, and choices were safe. Today,
that same principle holds, only on a much larger scale. Studies show that more than half of consumers hesitate to adopt new digital tools if they doubt the provider’s ability to protect their data. Innovation, it seems, is only as strong as the trust that underpins it.
This is why, for this month’s issue of Digital First Magazine, we chose to reflect on the intersection of digital progress and human confidence. Emerging technologies bring enormous potential, but the challenge lies in building ecosystems where ethics, transparency, and security are not afterthoughts but foundations.
Our cover story is a conversation with Subash Sharma, Chief Digital Officer Personal & Private Banking at Absa Group. With a career that spans industries as diverse as optronics and nuclear project management, Subash has a remarkable perspective on how digital change should serve people, not just businesses. His insights on AI, crypto, and professional growth offer a refreshing reminder that progress is about more than speed. It is about meaning.
Alongside this, you’ll find thoughtprovoking articles, fresh perspectives from industry leaders, and ideas that challenge conventional thinking.
As you turn the pages, I invite you to consider not only where digital technology is headed, but also how we can ensure it earns and keeps the trust of those it touches.
Enjoy Reading.
Sarath Shyam
10 COVER STORY
SUBASH SHARMA
CHIEF DIGITAL OFFICER PERSONAL & PRIVATE BANKING, ABSA GROUP
EMPOWERING CHANGE THROUGH DIGITAL INNOVATION
Shaping the Future of Work and Talent
Yaarit Silverstone, Reinvention Executive Advisor Vice Chair, Senior Managing Director Global Strategy, Accenture
20
IN MY VIEW
Merritt Baer, CISO, Reco AI Pioneering a Secure Digital Tomorrow
42
EXPERT OPINION
26
Re-framing DEI as Inclusion: A Strategic Business Priority
Geffrye Parsons, Founder & CEO, The Inclusion Imperative
LEADER’S INSIGHTS
Felix Weiß, CEO and Co-Founder, to
COVER STORY
SUBASH SHARMA EMPOWERING CHANGE THROUGH DIGITAL INNOVATION
CHIEF DIGITAL OFFICER PERSONAL & PRIVATE BANKING, ABSA GROUP
As Chief Digital Officer at Absa, Subash is a seasoned leader with over 25 years of experience in digital strategy, execution, and transformation. His career spans diverse industries, from optronics and nuclear project management to his current success in digital banking, where he has consistently driven innovation and meaningful change. Subash is deeply committed to the principles of dedication, service, and excellence, which have shaped his leadership style and amplified his impact across the organization. His ability to approach challenges with a unique perspective and unwavering focus has earned him recognition as a transformative force within Absa.
A lifelong learner, Subash has cultivated a broad skill set and holds certifications from the University of KwaZulu-Natal, UNISA, MIT, and the prestigious Harvard Business School. More than just a strategist, Subash is a champion of empowerment and human-cantered leadership. He brings authenticity to every interaction, inspiring and enabling his teams to thrive through trust, collaboration, and purpose.
Recently, in an exclusive interview with Digital First Magazine, Subhash shared insights into his career journey, passion for digital innovation, and vision for the future. He also discussed his approach to professional development, the evolution of AI and crypto in financial services, and his advice for aspiring professionals in the digital industry. The following excerpts are taken from the interview.
Hi Subash. What inspired you to pursue a career in FinTech, and what motivates you to continue driving digital innovation?
I’ve always been a tinkerer. At ten, I turned a simple magnet into an electromagnet using a radio cable. It melted the wire, scorched my mom’s bedside table, and earned me a legendary timeout, but I was hooked. I started to love learning everything there is to know about anything.
This natural curiosity has been the driving force that created a natural pathway to engineering. And the thing that I enjoyed most about engineering was inventing new things. I imagined creating something that could be a world-first, or something that changes lives.
Moving from engineering to financial services was natural, because it gave me a rich, fertile ground where I can have positive influence. Banking might be something that we take for granted, but it it really does affect peoples’ lives on a daily basis. I had a deep desire to influence change in the world, making it a better place. And if money is the proverbial tool that made the world go round, then I will do my best to drive financial services in a meaningful and uplifting way.
Continuous digital innovation in financial services crystalises my sense of purpose, and what elates me is having the chance to make a significant difference in the world, using innovation as a backbone. When you see how customer-focused banking enhances the lives people, it is truly humbling.
Having a great product is a way of creating value for customers, but in order to make it real, these products must be syncronised through technology, production, and commercial orientation. When working in nuclear plants
to produce electricity, one syncronises design, engineering, and operations. A manufacturing plant that builds components for the automotive industry is responsible for the design, manufacturing and assembly, all syncronised to deliver a valuable product. As a systems thinker, I understand the needs of customers and, just like in product development and nuclear plants, I syncronise the core elements to solve problems. Same mindset, new tools, bigger impact.
What do you love the most about your current role?
What excites me most is the privilege of working alongside a new generation of bright, purposedriven talent. These young professionals bring fresh perspectives, bold energy, and a genuine desire to make a difference, and I get to help shape the environment where they can thrive.
Creating space for others to become the best version of themselves is deeply fulfilling. It goes beyond mentorship. It’s about building a culture where innovation, courage, and impact are part of everyday life.
I’m also inspired by being part of an organisation that doesn’t just talk about change, it’s mandated to drive it. Having the opportunity to influence both local and global initiatives, and witnessing the ripple effect of our work inside and outside the organisation, is what truly fuels me.
How do you see AI and crypto evolving in the financial services industry in the next 5 years?
I believe AI is at a pivotal moment, much like the early days of the Internet. When the Internet first emerged, it was surrounded by immense hype, leading to a rush of dot-com ventures.
AS A SYSTEMS THINKER, I UNDERSTAND THE NEEDS OF CUSTOMERS AND, JUST LIKE IN PRODUCT DEVELOPMENT AND NUCLEAR PLANTS, I SYNCRONISE THE CORE ELEMENTS TO SOLVE PROBLEMS
But as reality set in, many of those ventures faded, and only those that truly understood how to create value survived. The same pattern is unfolding with AI.
Right now, we’re seeing rapid development, massive investment, and a lot of experimentation. But much of it is still driven by hype. The real breakthrough will come when we shift focus from the technology itself to solving real-world problems. Those who apply first principles thinking, identify meaningful use cases, and stay grounded in human needs will be the ones who unlock AI’s true potential. In that sense, AI represents the birth of a new Internet, one that will redefine how we create value.
As for crypto, I believe we’re still in the early stages of its innovation cycle. While cryptocurrencies are already embedded in financial systems, the broader potential of distributed ledger technology remains largely untapped. With the rise of quantum computing, we’re beginning to see new possibilities, especially in areas like identity, security, and homomorphic encryption.
The future of crypto lies in its ability to evolve beyond currency and become a foundational layer for trust, transparency, and secure digital interactions. But for that to happen, leaders must take bold steps to drive adoption with purpose. It’s not just about the tech, it’s about using it as a force for good, aligned with real human needs. That’s when true transformation happens.
What's your approach to professional development for your team, and how do you ensure they have the skills needed to drive digital transformation?
Our approach to professional development is rooted in a simple but powerful belief: we are
living in the learning age. The pace of change around us is relentless, and staying still means falling behind. That’s why I focus on fostering a culture of continuous learning, an “always-on” mindset where curiosity and growth are part of our daily rhythm.
For me and my leadership team, it’s essential to create an environment that’s not only conducive to learning but also safe enough to fail. Because failure, when paired with reflection and recalibration, is a powerful teacher. We encourage experimentation, on-thejob learning, and formal development programs, but more importantly, we empower our people to take ownership of their growth.
I believe professional development should be purpose-driven. We support our colleagues in identifying their personal goals and aligning them with our organisational mission. This creates a sustainable learning culture, one that’s pulled by passion rather than pushed by leadership.
Given the scale and diversity of our digital organisation, we avoid one-size-fits-all learning strategies. Instead, we build environments where our teams are attuned to customer needs and the evolving tech landscape. They’re empowered to shape their own development paths, which helps us cultivate a rich and diverse talent pool.
Skills are at the heart of digital transformation. At Absa Digital, we have incredibly talented teams, but we’re constantly working to scale that talent. I see the world as a global marketplace, and we aim to be a destination where top talent wants to work. That means creating a culture where people feel valued, inspired, and empowered, beyond the boundaries of a job title or location.
Our skills strategy is built on intentionality. We provide platforms for our people to be
recognized across the industry, showcasing our culture and attracting new talent. It’s not just about capability, it’s about creating an environment where learning thrives and transformation becomes inevitable.
Is there a particular person you are grateful for who helped get you to where you are?
Throughout my life and career, I’ve been fortunate to have incredible mentors who entered my journey at just the right moments, offering guidance, sharing skills, and challenging me in ways that helped me grow. Each one played a role in expanding my thinking and elevating my career to new heights, and I’m deeply grateful to all of them.
More recently, Christine Wu, our Co-Chief Executive Officer at Absa’s Personal and Private Banking, has had a profound impact on me. Her influence has been instrumental in pushing me to become the best version of myself. I’m truly thankful for her support, leadership, and belief in my potential.
Congratulations on being recognized as one of the Top 100 Global Chief Digital Officers (Digital) for 2025! Our readers would love to know the secret mantra behind your success. Thank you, it's truly an honor to have ben chosen as one of the top 100.
My mantra isn’t a secret, it’s rooted in a well-known philosophy: stay true to your purpose, stay true to yourself, and create an environment where your teams feel valued and empowered to shine.
We operate in a world driven by constant change. At any moment, there’s a lot happening,
and the only thing I can truly control is how I show up, how I behave, how I respond to change, and how I support those around me. When you build strong teams with a strong culture, you’re equipped to take on any challenge.
Success, to me, isn’t about chasing financial targets or being first to market with innovation. It’s about cultivating a 10X mindset, one that focuses on creating new value rather than competing to win at someone else’s expense. If you can ride every wave of change and adapt to every technological shift, you’ll consistently deliver outstanding results. That’s the mindset I live by.
THE FUTURE OF CRYPTO LIES IN ITS ABILITY TO EVOLVE BEYOND CURRENCY AND BECOME A FOUNDATIONAL LAYER FOR TRUST, TRANSPARENCY, AND SECURE DIGITAL INTERACTIONS
What is your favorite quote?
I don’t tend to think about life in fixed quotes, mainly because life itself is constantly changing. The relevance of a quote often depends on the moment or the context of a conversation. I believe every situation offers a unique lesson, and trying to capture that with a single quote can sometimes limit its depth.
Instead, I focus on empowering my teams to build their own narratives and define their own success. The words they choose to describe their journey, when they’ve truly made it, those will be my favorite quotes. Because they’ll reflect real growth, real impact, and real meaning.
What are some of your passions outside of work? What do you like to do in your time off?
Music has always been a big part of my life. I love playing the guitar whenever I get the chance, there’s something magical about the way a perfect chord progression can evolve into a melody that connects people across boundaries. It’s a creative outlet that brings me joy and a sense of unity.
I also deeply value spending time with my family and friends. But truthfully, a lot of my free time is spent learning. I have a natural curiosity that drives me to explore new ideas
RATHER THAN FIXATING ON A SPECIFIC TITLE OR ROLE, I FOCUS ON BROADER GOALS. ONE OF MY BIGGEST ASPIRATIONS IS TO CONTRIBUTE MORE MEANINGFULLY TO THE AFRICAN CONTINENT
and concepts. That’s probably why I challenge myself with learning complex guitar pieces, it’s a mix of passion and personal growth rolled into one.
What is your biggest goal? Where do you see yourself in 5 years from now?
That’s a tough question. Five years feels like a long time in today’s fast-changing world. Just looking back at my own journey: five years ago, I was managing mobile banking, and today I’ve had the privilege of serving as Chief Digital Officer at Absa Bank. That kind of transformation shows how quickly things can evolve.
Rather than fixating on a specific title or role, I focus on broader goals. One of my biggest aspirations is to contribute more meaningfully to the African continent. With a Pan-African mindset, I want to help expand our digital influence on the global stage. I’m passionate about using the knowledge and opportunities I’ve gained to develop talent, not just locally, but globally.
I often ask myself: How can I support the next generation? How can I create meaningful impact at scale? Ultimately, I want to make a difference in people’s lives and in our communities in a way that’s both significant and sustainable.
What advice would you give to someone looking to break into the Digital industry or pursue a similar career path?
My advice would be to not become overly fixated on the digital industry itself. Instead, focus on cultivating a broad base of knowledge across various disciplines. The digital space is just one of many avenues where you can apply your skills, but the key is to remain adaptable. The world evolves rapidly, and limiting yourself to one or two areas can be risky.
Start by reflecting deeply on your purpose, what is it that you truly want to achieve? This clarity will guide your journey. Develop a strong culture of reading and continuous learning. Build habits that help you distinguish between your wants and your needs, and think critically about your future: What goals are you working toward? What brings you genuine meaning and fulfillment?
Ultimately, the digital industry can offer incredible opportunities to align your work with your purpose. But more importantly, focus on building versatile skill sets that are valuable across industries and throughout your life. That kind of foundation will serve you far better than chasing trends.
Wa n t t o S e l l o r fi n d
I nve s t o rs f o r yo u r
B u s i n e s s ?
Pioneering a Secure Digital Tomorrow
Merritt Baer, CISO, Reco AI
Hi Merritt. What drives your passion for cybersecurity, and how do you stay ahead in the field?
We all have only so many hours on this earth. Not to sound overly dark or serious, but I constantly think about how I want to spend my one life, and I’m convinced that security work is one way that I can matter. I find this especially true at the landscape level– while the work can be unsexy and incremental, if it moves the needle then it is something worth doing.
I am also cognizant that cybersecurity is a social justice issue– those who cannot afford to be insecure, are those who often inherit the least. This is true at the human interaction
I love security, but I’m also a businessperson at heart. So I love working on helping Reco’s customers to “buy down” their risk by addressing IN MY VIEW
layer (what device you carry, what security system is on your apartment door) and at the enterprise layer (what institutions you interact with, and how much attention and investment they make in cybersecurity). As a result, the work I do to make enterprise security strong is a powerful way to get security to real people. And ultimately, cybersecurity, like all tech work, is done by people, for people.
What aspects of your current role bring you the most joy and fulfillment?
Not to sound overly dark or serious, but I constantly think about how I want to spend my one life, and I’m convinced that security work is one way that I can matter
Merritt Baer is a security executive based in Miami, FL. She serves as CISO to Reco (SaaS security from discovery to behavioral heuristics). Merritt served in the Office of the CISO at Amazon Web Services for over five years– a Deputy CISO to help to secure AWS infrastructure, at vast scale. She worked in security in all three branches of government and the private sector. Her insights on business strategyandtechhavebeenpublishedinForbes, The Wall Street Journal, VentureBeat, SC Media, The Baltimore Sun, The Daily Beast, LawFare, and Talking Points Memo. Merritt is a graduate of Harvard Law School and Harvard College. Recently, in an exclusive interview with Digital First Magazine, Merritt shared her professional trajectory, insights on the role of AI and ML in the future of cybersecurity, her future plans, words of wisdom, and much more. The following excerpts are taken from the interview.
it. Now that folks are building modularly, we are seeing an explosion of SaaS apps in the enterprise. These days, most enterprises aren’t going to build their own data lake; you’re going to use a productized version. They aren’t going to build their own CRM; they use an app for that. And so on. The result is a constellation of apps in your environment, some of which you will know about. As a CISO, you need to know every app in your enterprise that has access to your real data. Then you need to configure it correctly– and this is not a one time thing, it requires a continuous and programmatic approach. Reco also provides some “higher order” contextualization through threat detection and pattern recognition.
I also advise a small handful of young companies, including Enkrypt AI (guardrailing and model selection for enterprise use of AI), Level 6 Cybersecurity (CISO dashboarding using AI for decisionmaking), Andesite (SOC transformation using AI to remove manualness and increase fidelity), Expanso (efficient distributed compute and storage at the edge, based on open-source protocol Bacalhau), and GTS (partner for building out tech relationships and purchasing decisions). These advisory roles allow me to act in the company’s best interests, whatever stage they are at and whatever “diagnosis” we come up with– many of them are in the security field, but what they need from me is less security expertise than it is business acumen. They need to know, “How does a CISO think about this problem and what does it look like to matter to them?” This is fun work for me–companies should only exist if they add value to their customers.
What role do you think artificial intelligence and machine learning will play in the future of cybersecurity?
There are a number of ways that AI and ML are and will continue to play a role–there is the security of the AI/ML, the use cases of AI/ML for security, and so on. Those are too numerous and nuancedI anticipate that security engineers will start to be folks who can make AI work effectively for them.
Can you discuss the importance of diversity and inclusion in the cybersecurity industry?
We know that people who walk through the world differently, think differently. They code differently, they problem-solve differently. We know that tech needs to be created in service of good, and for people. Security as a field is made up of those who think differently and play around with possibilities. So I see the range of human experience and creativity as a core component of security work.
Who has been a significant influence or mentor in your career, and how have they helped shape your professional journey?
John Sparks (Judge on the US Court of Appeals for the Armed Forces) and Deborah Lathen (former FCC Bureau Chief) have given me a lot of tools to go out in the world and fight for the right things, and they also remind me that even serious work can be quite funny.
What has been your most career-defining moment that you are proud of?
I’m proud of a number of things, but I don’t think there’s a single career defining moment.
I am cognizant that cybersecurity is a social justice issue– those who cannot afford to be insecure, are those who often inherit the least
The right to do work I care about and I think matters, and that I’m good at and get paid well to do– that’s a thing for which I’m grateful. That’s a realization that comes in a bunch of moments, not one.
How do you prioritize your well-being and self-care amidst a demanding career?
Admittedly, I’m not the best at this–I tend to be more than 100% invested in more than one thing. I don’t believe in drinking lemon water in the morning (unless it’s white claw on a Saturday), but I do believe that you can basically carve out time for things. For example, I wake up early (around 5:15am) so that I can take a sunrise walk while I listen to a murder podcast, and get back in time to get my 5 year old ready for school. It does mean that I fall asleep early in the evening–but that works for me. I bought back time from later evenings. Nothing is free, but you make some choices.
Which technology are you investing in now to prepare for the future?
I don’t think we need to invest in a specific technology to prepare for the future, I think we should invest in figuring out what frameworks we want to live by.
What are your long-term career aspirations, and how do you see yourself evolving as a leader over the next five years?
I anticipate staying on the business side and serving on boards, public and private. That being said, I also might serve as the head of a government agency, start a wedding venue
We know that people who walk through the world differently, think differently. They code differently, they problem-solve differently
somewhere pretty, or create a memecoin. Just kidding about the memecoin.
What advice would you give to young professionals starting their careers in cybersecurity?
Pick something to specialize in and be able to explain why it matters (which should relate to a broader problem in the world). Relatedly: have a personal (substantive) brand–folks will think of you for a conference talk or a next job conversation. Be memorable (authenticity
goes a long way). Do your homework before you meet people, especially in a professional context. Don’t ask people to be your mentors, just collect smart people who are senior to you and who care about your success. Recalibrate your risk meter regularly– often, not taking risks can expose you to other risks. It’s okay to take a job for the money, that’s why jobs exist. When you’re picking between options A and B, remind yourself that there’s usually an option C that you might be able to create. No one is going to tap you on the shoulder and invite you to your life.
Re-framing DEI as Inclusion: A Strategic Business Priority
Geffrye Parsons, Founder & CEO, The Inclusion Imperative
An inclusive workplace culture is an absolute business imperative. Without inclusive practices, any organisation misses out on the innovation, creativity, superior risk identification and management, and better-quality decision-making, that a psychologically safe workplace environment facilitates.
Indeed, history is littered with once-dominant companies that lost their commercial relevance by failing to embrace this principle.
In short, inclusion is the pathway to current commercial success and future robustness. And workplace inclusion requires the intentional development of culture, organisations and leaders. In recent years, this has typically been approached by initiatives under the umbrella term of diversity, equity and inclusion (DEI). But the delivery has often focused excessively on diversity as an input (e.g. in hiring and promoting), whereas in fact it should be seen as an output – generated by the purposeful following of inclusive practices and equitable principles.
Without inclusive practices, any organisation misses out on the innovation, creativity, superior risk identification and management, and better-quality decision-making, that a psychologically safe workplace environment facilitates
Through Geffrye DE&I consultancy practice, The Inclusion Imperative, Geffrye helps commercial organisations to build leadership capabilities and harness the power of inclusion as a key strategy for well-being, organisational learning, and superior business outcomes. Widely regarded as a thought leader and driver of positive change for workplace inclusion, Geff promotes a holistic, intersectional approach. He challenges received wisdom and practices to facilitate a culture shift and encourage business learning, drawing on 35 years of experience in front office executive roles, based in the UK, Hong Kong, Singapore, and the Netherlands, with leading international financial and professional services organisations. Geff is a respected writer, speaker, and facilitator, having worked with organisations in the fields of financial services, media, energy, law, advertising, publishing, logistics, government agencies, and others, spoken at multiple conferences globally, hosted a regular podcast series, and provided published content for multiple publications and online channels.
This (perhaps understandable, but misguided) focus – often manifested in quotas and affirmative action, for example – has tended to undermine the positive impact of wellintentioned initiatives, as well as sometimes giving the paradoxical appearance of unfairness and prejudice against majority groups. And this relative failure is often cited to justify the current backlash against DEI by many organisations.
Treating diversity as an input is fundamentally inappropriate because, in fact, diversity does NOT create inclusion. Contrarily, it is inclusion and equity which foster and empower the diversity which, in turn, encourages the innovation needed to futureproof any commercial organisation.
Such innovation is rooted in elevating points of difference (importantly, both demographic and acquired) – of skills, knowledge, perspective, characteristics, lived experience and heuristics. This empowerment encourages the essential disruption of received wisdom and the status quo which mitigates the risk of stagnation and, ultimately, commercial irrelevance.
Austrian economist Joseph Schumpeter called it “creative destruction”. And, in that spirit, DEI should now be (or actually should always have been) depicted as:
Disruption + Elevation = Innovation.
And to bring this to life, commercial organisations (and teams within them) should focus on developing a culture which welcomes (indeed, celebrates) points of difference, and on developing the competencies of their leaders (at all levels) to behave inclusively.
In practice, this means not ringfencing efforts in this context solely within support functions, like HR and DEI teams, but instead applying
joined-up thinking – by ensuring that those efforts are aligned with (and indeed seen as a contributory driver of), and embedded within, commercial business strategy.
This principle is not limited to those working within organisations; it extends to those working with them. External practitioners should prioritise the inclusion-oriented development of organisations, and their cultures and leaders, in order to help create workplaces which are more productive, effective and robust. (Indeed, my own consultancy practised is named The Inclusion Imperative – intentionally to highlight the critical business importance of inclusion.)
In this context, delivery usually involves a marriage of tactical and strategic work with commercial organisations, e.g.: cohort-targeted tactical ‘nudges’ designed to promote a better awareness and understanding of key matters like psychological safety, inclusive leadership, unconscious bias (and conscious inclusion), talent management, teamwork, imposter syndrome, allyship and advocacy, mental health and wellbeing at work, the needs of specific minorities, and cross-characteristic intersectionality; and ensuring that such tactical efforts are both (a) an integral part of a coordinated broader programme aimed at culture change and leadership development, and (b) actively supported and stewarded by executive leaders, and seen and respected by them as a critical pollinator of business direction and strategy.
The commercial advantages of an inclusive workplace culture have been demonstrated unequivocally by multiple research studies; they are substantial, not marginal. The superior innovation and creativity, enhanced ability
Diversity does NOT create inclusion. Contrarily, it is inclusion and equity which foster and empower the diversity which, in turn, encourages the innovation needed to future-proof any commercial organisation
to identify and manage risks, and betterquality decision-making offered by creating a psychologically safe environment, in which the voices encouraging creative destruction are elevated, are self-evident and make common sense. Added to those are the more prosaic everyday benefits of a more engaged workforce: better motivation, loyalty, productivity and retention.
These advantages are why many forwardlooking organisations (like CostCo, JP Morgan and – despite misleading clickbait headlines –McDonald’s) are rightly resisting the current backlash against DEI, and instead maturing their work in this context, to better align it to business strategy. As a core driver of success and future robustness, that is, after all, where it really belongs.
The Role of Gamification and Adaptive Learning in Engaging 21st-Century Students
Felix Weiß, CEO and Co-Founder, to teach
What do you think are some of the most significant advancements in educational technology in recent years?
Undoubtedly, the biggest advancements in educational technology in recent years stem from the integration of AI and machine learning into education. Tools like our ‘to teach’ platform empowers teachers by streamlining lesson planning and delivering personalized content with efficiency. Cloud-based solutions have also democratized access to educational resources, making learning possible anytime, anywhere. Particularly noteworthy are adaptive learning systems, which cater to individual strengths and weaknesses, and the growing impact of
gamification, which makes learning more engaging and motivating.
How has EdTech transformed traditional learning methods and education systems?
EdTech has accelerated the shift from onesize-fits-all education models to personalized learning pathways. With digital tools like to teach, educators can address the unique needs of their students more effectively. Additionally, digitization has expanded traditional classrooms into hybrid models, seamlessly combining online learning with in-person instruction. Rather than replacing traditional methods,
Personalization and adaptive learning are the cornerstones of modern EdTech solutions. They allow teaching to be tailored to the unique needs of every student
Felix Weiß is the co-founder and driving force behind to teach | thea GmbH. His mission is to support teachers through AI-powered educational content and empower students with personalized learning experiences. Felix’s passion for EdTech began during his teacher training, where he not only gained experience as an educator but also ventured into entrepreneurship by founding small businesses. The pivotal moment came in 2018 when he teamed up with his childhood friend, Marius Lindenmeier, to explore innovative solutionsforeducation.WithMarius’sexpertise in computer science and media informatics complementing Felix’s teaching background, the duo created a powerful synergy. Felix is a strong advocate for equal opportunities and educational fairness. Through to teach, his goal is to become a global leader in AI-driven educational content, delivering lasting impact for both teachers and learners.
In a recent interview with Digital First Magazine, Felix Weiß discussed his experience with education and technology. He shared his views on EdTech transformation, the effectiveness of EdTech solutions, EdTech and learning technologies, and many more.
EdTech has enhanced them with interactive and dynamic approaches that foster digital learning and demonstrably improve outcomes.
What role do personalization and adaptive learning play in the effectiveness of EdTech solutions?
Personalization and adaptive learning are the cornerstones of modern EdTech solutions. They allow teaching to be tailored to the unique needs of every student. At to teach, we use AI to create lesson plans and materials customized
to the standards, curriculum and students’ individual skill levels. This not only increases the effectiveness of teaching but also motivates learners by providing content that aligns with their interests and level of progress.
Here’s a practical example:
A math teacher is planning a lesson on fractions. With to teach, the teacher can adapt the material for different ability levels: Struggling students: The platform generates simplified exercises with relatable examples to foster understanding.
The effectiveness of EdTech is evident in its ability to boost both learning motivation and outcomes. Feedback from educators highlights that our platform supports better differentiation and more flexible lesson planning
By combining this approach with fobizz PD courses, educators can learn how to seamlessly integrate personalized content into their lessons, maximizing the impact of adaptive learning.
What new trends do you think will shape the future of EdTech and learning technologies?
Future developments will be driven by technologies like generative AI, augmented reality (AR), and virtual reality (VR), which create immersive learning experiences. Another emerging trend is the deeper integration of learning analytics to track students’ progress and needs in real-time.
Additionally, connecting EdTech with social and emotional learning (SEL) approaches will open new possibilities for more holistic education. The goal is not just to teach academic knowledge but also to develop students’ emotional and social skills—essential for thriving in an increasingly complex, interconnected world.
Average students: It suggests standard tasks to reinforce concepts through practice.
Advanced students: It offers challenging problems, such as real-world applications of fractions in word problems.
Additionally, the teacher could incorporate interactive tools like online quizzes or gamified elements automatically generated by to teach to boost student engagement. Results are analyzed to provide feedback on correct and incorrect answers, helping all students grow at their own pace without adding extra workload for the teacher.
For instance, to teach could provide interactive tools like collaborative digital whiteboards or polling features to foster teamwork and visualize how different perspectives come together. These tools enable students to work collectively, reinforcing their collaboration skills while engaging with content in meaningful ways.
How will artificial intelligence and machine learning impact the EdTech sector in the coming years?
AI and machine learning will drive the evolution of EdTech by helping teachers analyze learning data and proposing tailored learning paths. Platforms like to teach already demonstrate how AI can simplify administrative tasks like lesson planning. In the future, AI will play a greater role
in addressing educational gaps through features like automated translations and personalized support for underserved students. This will promote equity by granting access to high-quality learning materials, regardless of socioeconomic background, language, or individual needs.
How can EdTech foster inclusion and create equal learning opportunities for all students?
EdTech has the potential to make quality education accessible to everyone. Digital platforms like to teach provide content in diverse formats, from interactive exercises to printable worksheets. AI enables differentiated assignments tailored to individual needs, while technologies like speech recognition and accessible design support inclusivity. For example, to teach offers supplementary materials in simplified language to ensure content is easily understood by all learners.
What efforts are being made to ensure EdTech is accessible to learners from diverse backgrounds?
At to teach, we prioritize user-friendly design and flexibility, ensuring the platform can be used regardless of technical expertise. We collaborate with educators to make sure solutions fit various school systems and social contexts. Partnerships with education ministries and funding programs are key to bridging digital divides and making technology accessible to more learners.
How important is professional development for teachers to effectively use EdTech tools?
Teacher training is critical for unlocking the full potential of EdTech. At to teach, we focus
on intuitive tools that require minimal training, complemented by tutorials and support. Future-oriented professional development should equip teachers with not only technical skills but also pedagogical strategies for effectively integrating technology. Since early 2024, to teach has been part of fobizz, a leading provider of teacher professional development courses and AI tools in Germanspeaking countries. This partnership enhances our ability to combine innovative technology with targeted professional development, boosting the quality and sustainability of EdTech solutions.
How do you assess the effectiveness and impact of EdTech solutions on student learning outcomes?
The effectiveness of EdTech is evident in its ability to boost both learning motivation and outcomes. Feedback from educators highlights that our platform supports better differentiation and more flexible lesson planning. In the long term, students benefit from individualized learning content that promotes their development. To measure success, we rely on regular feedback from educators and usage analytics.
What metrics or methods are commonly used to evaluate the success of EdTech implementations?
We use a combination of qualitative and quantitative methods. On the qualitative side, we gather direct feedback from educators about their experiences with to teach. Quantitatively, we analyze data on usage frequency, time savings, and user satisfaction. Additionally, long-term studies on learning outcomes and student engagement are essential for comprehensively assessing EdTech’s impact.
Transforming Enterprises through Data-Driven Solutions
Aakarsh Kishore, Chief Product Officer, MathCo
Hi Aakarsh. Can you walk us through your background and what you’re most passionate about in your work?
I have about 20 years of experience in consulting, during which I’ve worked with many organizations. What I’ve found most exciting is working with specialized companies such as MathCo that push the boundaries of innovation and create new channels to create value for their clients. The journey from ideation to value creation excites me the most.
I’m deeply passionate about building, creating, and challenging the status quo. Through my consulting career, I’ve focused on finding ways to create value for clients – not just delivering what’s been asked but going beyond
the ask. It’s incredibly fulfilling to understand client problems, craft a vision to meet their needs, and then go further to elevate their experiences through our work.
I enjoy helping clients innovate and create value for their customers while providing a bird’s-eye view of how we can push boundaries and amplify impact. This is a key part of what drives me professionally.
What do you love the most about your current role?
What I value most in my role is the freedom to experiment – to try new things, fail fast, learn from those failures, and build something even better.
What I’ve found most exciting is working with specialized companies such as MathCo that push the boundaries of innovation and create new channels to create value for their clients
Aakarsh Kishore is an established leader with over 20 years of experience as a career consultant. He is known for his expertise in identifying underlying business challenges and delivering innovative, data-driven solutions to some of world’s leading enterprises, helping them move forward in their digital transformation journey.
AsChiefProductOfficeratMathCo,Aakarsh leadsMathCo’sProductandEngineeringservice lines and overall product, engineering and platform strategy, while collaborating across service lines to explore new opportunities for offering tailored solutions built on NucliOS, MathCo’s proprietary platform. He enables MathCo teams to productize solutions that truly empower enterprises to own their intelligence, with a strong focus on driving adoption as a key part of his strategy.
Recently, in an exclusive interview with Digital First Magazine, Aakarsh shared his professional trajectory, insights on the evolution of the product landscape in the next five years, personal hobbies and interests, future plans, words of wisdom, and much more. The following excerpts are taken from the interview.
The ability to experiment, innovate, and collaborate across disciplines is what I love most about my current role
I also get to collaborate with some of the best and brightest minds, both within MathCo and beyond. The diversity of perspectives I encounter is truly inspiring. Together, we co-create innovative offerings that deliver meaningful value.
The ability to experiment, innovate, and collaborate across disciplines is what I love most about my current role.
What are some of the biggest challenges you’ve faced as a CPO, and how have you overcome them?
Innovation and experimentation often mean working on ideas that aren’t just new to MathCo or our clients – they’re entirely new to the world. Not everyone is always in sync with such ideas, which can be challenging.
To navigate this, I focus on the end outcome and work backwards. By starting with a clear vision of the goal, I can bring others along on the journey. This approach requires a lot of learning, communication, and adaptability.
Often, I’m working with concepts that don’t fit traditional molds – they’re entirely new shapes. While this can be challenging, it’s also incredibly rewarding. To overcome resistance, I aim to simplify complex ideas and clearly articulate how they create value.
When you’re presenting something unfamiliar, trust and confidence are key. You have to live and breathe the conviction of your proposition to bring others on board.
How do you see the product landscape evolving in the next 5-10 years, and what opportunities or challenges do you think this will present for product leaders? The product landscape has been evolving rapidly since the mid-2000s. Initially, the focus was on
simplifying experiences for users. Then came the app revolution, where smartphones made information, decisions, and analysis accessible at our fingertips.
In the next five years, AI will be a gamechanger. It will address many current challenges and elevate expectations. Today, insights and analysis at your fingertips are table stakes. Tomorrow, products will need to offer decision recommendations – actionable guidance based on data and insights.
Organizations creating productized assets will need to stay ahead of the curve, experimenting with AI and leveraging its potential. However, the biggest challenge will be building trust. Technology can’t just be a black box producing magic answers. For AI to gain mainstream adoption, it must provide transparent, explainable, and trustworthy outputs.
As we innovate, we need to marry technological advancements with trustbuilding efforts to ensure users feel confident in the recommendations. This dual focus—on innovation and trust—will define the next decade of product leadership.
What personal or professional philosophies have contributed to your success, and how have you applied these principles in your career?
As a leader, it’s crucial to stay in tune with your core values. Decisions that deviate from those values may yield short-term success but often leave a lasting discomfort. Self-awareness, understanding what drives you, what makes you tick, and what doesn’t, is critical.
While I’m not perfect and have occasionally strayed from my values, I’ve learned that such actions rarely lead to meaningful success. I try
to make decisions that align with my principles, as these are the ones I can deliver with genuine conviction and impact.
This philosophy extends to my personal life as well. As a father of two and a supporting husband to an equally accomplished spouse, I strive to live by my values in every aspect of my life. It helps me nurture the best partnerships, relationships, and collaborations while also ensuring that my time is spent meaningfully.
By aligning decisions with my core values, I have been able to lead with authenticity and create a lasting impact across all dimensions of my life.
Who has been a significant influence or mentor in your career, and how have they helped shape your professional journey?
Having been fortunate enough to have multiple mentors throughout my career, I don’t believe in having a single role model – different people bring unique perspectives and strengths. Every incredibly bright mind I’ve worked with has influenced my journey in unique ways.
One of the most valuable lessons I learned from the CEO of my prior organization was about prioritization. You can’t solve all problems all the time – trying to do so only sets you up for failure. Instead, focus on what’s strategically important and give your 100% to those select priorities. Spreading yourself too thin dilutes your efforts and impact. A key insight that follows is the importance of follow-through. As a leader, when you commit to something, you must see it through to success. This requires focus and dedication but also demands that you choose your battles wisely.
At my current organization, I have learned a lot from our Co-founders about the value of
having a vision: how to craft it, stay true to it, and avoid diluting its essence. It is a lightning rod that brings people and ideas together. Without a clear vision and a strong commitment to it, your day to day feels like a job rather than a journey. That consistent focus on vision has been a critical lesson for me.
What are some of your passions outside of work? What do you like to do in your time off?
As a busy dad to two young kids, aged four and six, my greatest joy comes from spending time with them. Watching them grow and seeing the world through their eyes is a truly magical experience.
I never realized that an unexpected perk of parenthood is the chance to relive the world through a uniquely naïve and curious perspective. Whether it’s their fascination with spotting a Cybertruck for the first time or their deep curiosity about Rajasthan’s architecture, their observations spark profound conversations. For instance, my six-year-old once questioned why forts have high walls, which led to a discussion on history,war, and defense – moments like these are priceless. I love to travel solo with my kids (usually, one at a time!) to create memorable experiences that will outlast their childhood.
I’m also passionate about maintaining my physical and mental health. I believe this is essential, not just as a parent or a leader, but as a person. Investing time in staying fit and mentally agile is a priority for me, and it is directly related to my ability to balance work and life effectively.
Which technology are you investing in now to prepare for the future?
It’s hard to answer this without mentioning AI! AI is undeniably shaping the future. But for me, it’s not just about investing in AI as a technology; it’s about understanding how to build trust between AI and its users.
While I have a team of brilliant, tech-savvy individuals to develop a solid technology roadmap, my role lies in ensuring that this roadmap translates into real value. I’m particularly focused on the intersection of technology and people. How can we create solutions that not only work but are trusted and embraced by users? That’s where I’m investing my energy.
What are your long-term career aspirations, and how do you see yourself evolving as a leader over the next five years?
Looking ahead, I want to double down on the principles that have guided me so far. First, I aim to deepen my understanding of the value technology creates and my role in amplifying that value.
Second, I want to sharpen my ability to prioritize and focus on what’s most strategically important for my organization. While I know this is essential, I sometimes get caught up in day-to-day operations. Improving in this area will be a key focus for me.
Lastly, my future lies in the people side of technology. Technology, without the human connection, is just a shiny object. I want to invest time in exploring how to build trust between people and the technologies they interact with, ensuring that innovation serves real human needs.
The biggest challenge will be building trust. Technology can’t just be a black box producing magic answers
What advice would you give to aspiring product leaders who are looking to develop their skills and advance their careers in product management?
The simplest definition of a product that I’ve come across is “that which has a user”. If you want to excel as a product leader, you must have a deep understanding of your users.
It’s not enough to have technical skills or know how to build a product – those are simply the rite of passage for successful product leaders and managers. The real journey starts with empathy towards your users. You need to step into your users’ shoes,
understand their motivations, and anticipate how they’ll interact with your product.
Successful product managers can predict user behavior because they deeply understand their needs and the context in which the product operates. Start with the user and work backward to design solutions that truly enhance their lives.
Of course, you need technical skills to discover opportunities to build new and exciting products, but that’s just the foundation. The real differentiator is your ability to think like your users and put them at the center of everything you do.
Shaping the Future of Work and Talent
Yaarit Silverstone, Reinvention Executive Advisor Vice Chair, Senior Managing Director Global Strategy, Accenture
Hi Yaarit. What inspired you to pursue a career in strategy and organizational development, and what motivates you to continue in this field?
I believe that the greatest impact we can have on people’s lives is through their livelihood. I fell into strategic consulting in my early career in South Africa when I was asked to help dismantle apartheid in the company that I was working for. I moved into strategy to improve people’s lives, and I learned how it allows us to have a more significant impact on the health, wealth, and well-being of communities. My focus has always been on making a difference, maintaining integrity, and having a clear sense
of purpose. This career has given me the opportunity to help shape companies, impact leaders and their people. It is wonderful to see that CEOs and markets are increasingly valuing people.
What do you love the most about your current role?
In my current role, I am passionate about helping people develop their skills and succeed in their careers. I have the opportunity to shape both the thinking, direction, and way organizations and people bring their ambitions to life. Strategy provides an opportunity to keep one foot in today and one in tomorrow. In strategy, you
I believe that the greatest impact we can have on people’s lives is through their livelihood
Yaarit Silverstone is a Senior Managing Director and Reinvention Executive Advisor Vice Chair at Accenture. She leads the firm’s Global Talent and Organization Strategy practice, advising C-Suites on effective reinvention journeys enabling the people, technology, and corporate growth agenda. She has an exceptional track record of diagnosing complex organization issues with global clients across industries, highlighting her unique insights in technology, human capability, and engagement to create and deliver 360 value and purpose. Yaarit has been recognized as one of the Top 25 Human Capital Consultants and Leaders of 2023 and 2024 by The Consulting Report and was recently featured by Women We Admire. She is a published author and editor in her field and frequent contributor to business articles. She lives in Atlanta with her family and is originally from South Africa.
Recently,inanexclusiveinterviewwithDigital First Magazine, Yaarit shared her professional trajectory, insights on her approach to diversity, equity, and inclusion in the workplace, the secret mantra behind her success, significant career milestones, future plans, words of wisdom, and much more. The following excerpts are taken from the interview.
are surrounded by complex puzzles that are intellectually and emotionally stimulating. Success, to me, is about balancing how far we can go and enabling people to be a part of the future. Every organization is different, but the underlying philosophy involves a growth mindset and systemic thinking.
What role do you think technology, such as AI and analytics, will play in shaping the future of talent management and organizational effectiveness?
AI, generative AI, and agentic technologies are rapidly transforming the workplace by handling
complex tasks and enabling processes. This year, agentic capability is a key topic at Davos, with CEOs and world leaders making clear that this is the future and they are investing now. This shift will change our work and lives, creating more capacity and impacting operating models and processes. It will allow increasing connectivity and achievement of outcomes we are still to discover. We are truly at the start of this journey.
Most roles will be augmented by technology, with some roles being replaced and new ones created to build capability, teach collaboration with technology, and develop yet unimagined
Technology is moving faster than our ability to consume it, so we need to figure out how to harness its power in a way that makes our lives better
applications. AI and analytics are crucial for enhancing decision-making, processes, improving employee experiences, and driving organizational agility. They can help identify skill gaps, predict future talent needs, and personalize learning and development programs. Today, these technologies enable more effective performance management by providing real-time insights and feedback.
Technology is moving faster than our ability to consume it, so we need to figure out how to harness its power in a way that makes our lives better.
Can you discuss your approach to diversity, equity, and inclusion in the workplace, and how you help organizations create a more inclusive and equitable culture?
Fostering an inclusive environment is essential for organizational success and innovation. I aim to build trust and ensure that diverse voices are heard and valued. I am committed to implementing inclusive policies and practices and have experienced the power of people feeling seen and valued, being able to bring their strengths to work.
You were recognized as one of the Top 25 Human Capital Consultants and Leaders of 2024. Our readers would love to know the secret mantra behind your success. I am grateful to be recognized. Not sure that there is any secret. Continuous learning and a commitment to making a positive difference underly my career trajectory. I have been lucky enough to play many roles and learn from all of them. If you have worked with me, I talk about continuous learning and
the half-life of knowledge and capability, an abundance mindset, being inclusive, and inviting others in. I aspire to be kind always, (kindness as Adam Grant defines it [doing what helps people improve tomorrow]).
Who has been a significant influence or mentor in your career, and how have they helped shape your professional journey?
There are so many people that I credit for mentorship throughout my career. A few highlights include an early mentor who shared “people will remember you for the 1% that you do, not necessarily do well, so focus on your gaps as well as your strengths” and the people who gave me opportunities long before I felt ready and worthy which enabled me to learn and grow. I know that we are way more impactful when we are a WE vs a ME. I have tried to make space, share credit, care, and challenge in the same way that my mentors have done for me. If I would name anyone, I would be neglecting so many others that I appreciate and value. Two I would call out are my parents, my Mom who taught me to be fierce and my Dad who taught me to be kind.
What has been your most career-defining moment that you are proud of?
A crucible moment early in my career was being seconded, to a consortium of clients to be the CEO of a start-up. It gave me an opportunity to step up, create a company, work with the C-Suites of 5 Global companies, solve pressing problems at speed and build a team that would create a sustainable company. Additionally, I am proud of building multiple and diverse practices that have allowed me to have lifelong friendships, make a positive impact and learn.
I am committed to implementing inclusive policies and practices and have experienced the power of people feeling seen and valued, being able to bring their strengths to work
How do you prioritize your well-being and self-care amidst a demanding career?
This is probably the toughest question. I would say that my focus on self-care ebbs and flows. Today, I do prioritize getting sleep, building strength through exercise and walking, taking time out, and eating smartly. My friends are incredibly generous, I am the one who is least present and always traveling. They are kind and inclusive and encourage me to participate and engage and make space and hold no grudges. Most important to me is my family, they keep me grounded, are full of care. My husband and two wonderful children and my nieces and nephew who are like my children. Probably love and care are the best medicine.
What are your long-term career aspirations, and how do you see yourself evolving as a leader over the next five years?
I envision myself evolving as a leader by deepening my expertise in emerging technologies and the impact on organizations and people to enable transformations more
effectively. Focusing on shaping my legacy and ensuring that I create a positive path for others that is sustainable.
What advice would you give to someone just starting their career in strategy and organizational development?
We are all unfinished work. Have high expectations for yourself, strive to show up as the best version of yourself always, AND be open to learning and feedback, be kind to yourself and not overly critical.
Embrace a mindset of continuous learning by seeking new knowledge and opportunities to expand your experiences and capabilities.
Build strong, collaborative relationships with friends, colleagues, and be open to great mentors.
Understanding the strategic goals of the organizations you work with and aligning your efforts to support these objectives is crucial for driving meaningful impact.
Lastly, be prepared to adapt to changing circumstances and embrace new challenges. Flexibility and resilience are key traits in this field.
Pioneering Innovation in Technology and Business
Alberto Idone, CEO, BIP
What was the inspiration behind establishing BIP? What sets it apart from other market competitors?
BIP was established over 20 years ago in Italy with the ambition of becoming the leading consultancy on a global scale, with a clear vision: to transform the excellence of Italian consulting into a global powerhouse. Today, we are present in 13 countries, and our success derives from our ability to combine strategy and technology. We unite deep industry expertise with innovation-driven capabilities, offering tailor-made, cutting-edge solutions for businesses. What sets BIP apart is our handson approach, which bridges strategic vision with operational execution. Our purpose is to
inspire boldness, encouraging clients to dare to look forward and embrace innovation. This mindset of courage and foresight distinguishes us from competitors who may hesitate to push boundaries.
With your expertise in cutting-edge technologies, how do you advise clients on navigating digital transformation, and what are some common pitfalls to avoid? Digital transformation is not just a trend; it’s a continuous journey that reshapes industries. We advise clients to take a comprehensive approach, starting with a deep understanding of their market, followed by a clear vision for leveraging emerging technologies to stay
What sets BIP apart is our hands-on approach, which bridges strategic vision with operational execution
Alberto Idone is the Chief Executive Officer of BIP, where he leads the firm’s global operations and strategic direction. He assumed the role in April 2024, overseeing the company’s continued expansion and focus on client success. Previously, Idone held the position of Managing Partner at BIP Italy, where he was instrumental in driving growth and establishing the firm’s presence in multiple countries, including the UK, Turkey, and the MiddleEast.Withabackgroundinmanagement consulting, Idone has worked with prominent clients in the telecommunications, energy, banking, and retail sectors across Europe and the Middle East. His professional interests focus on machine learning, big data, advanced analytics, agile methodologies, and CMMI. Idone began his career at Accenture before joining BIP in 2004. He holds a degree in microelectronics and device physics from the Politecnico di Milano University and attended the Yale Management Consulting School for Executive Education.
Recently, in an exclusive interview with Digital First Magazine, Alberto shared his unique perspective on the inspiration behind BIP’s founding, its competitive edge, and the future of business. He also shed light on the most pressing challenges and opportunities facing businesses in the next decade, his personal passions and interests outside of work, future plans, words of wisdom for aspiringleaders,andmuchmore.Thefollowing excerpts are taken from the interview.
ahead. Striking the right balance between technological innovation and human skills is crucial. Common pitfalls to avoid include adopting outdated technology, underestimating organizational resistance to change, and failing to prepare for what the industry will demand in 5–10 years. Future readiness is as important as present agility.
With your background in Microelectronics and Device Physics, how do you stay current with the latest technological advancements, and what emerging trends do you see having the most significant impact on business?
I stay updated through continuous learning, attending conferences, collaborating with industry experts, and engaging in handson projects. Some transformative trends on the horizon include agentive/generative AI, quantum computing, IoT, cybersecurity and advanced robotics. These technologies have the potential to revolutionize industries, from optimizing supply chains to reshaping how businesses address sustainability challenges.
As a leader who has worked in various countries, how do you adapt your leadership style to different cultural contexts, and what are some common cultural nuances to be aware of when working globally?
Leading in a global context requires adaptability, empathy, and a willingness to embrace diverse perspectives. Each culture has unique ways of communicating, problem-solving, and building trust—some favor consensus-driven decisionmaking, while others take a more hierarchical
approach. I adapt by listening, observing, and adjusting my leadership style while always prioritizing human connection and trust. More importantly, I see diversity not as a challenge but as a strategic advantage. Different cultural approaches fuel our ability to create tailored solutions for clients worldwide, making us stronger and more innovative in addressing complex business challenges.
Looking ahead, what are your predictions for the most significant challenges and opportunities facing businesses in the next 5–10 years?
One of the biggest challenges will be balancing AI-driven automation with humans. While automation can unlock incredible efficiencies, businesses must ensure it complements rather than disrupts society. CEOs must balance efficiency and sustainability while integrating AI into governance. The challenge isn’t just adopting new technologies; it’s making them work alongside humans. Leaders who leverage AI for smarter decision-making, without losing sight of people and purpose, will shape the future. On the opportunity side, sustainability will be a gamechanger. Companies that leverage technology to drive sustainable innovation—whether through clean energy, circular economies, or ethical AI—will lead the way in creating value for both shareholders and society.
Who has been a significant influence or mentor in your career, and how have they helped shape your professional journey?
I’ve been fortunate to work with visionary leaders who have profoundly shaped my
The challenge isn’t just adopting new technologies; it’s making them work alongside humans. Leaders who leverage AI for smarter decisionmaking, without losing sight of people and purpose, will shape the future
thinking, challenging and guiding me through critical phases of my career. Additionally, a few close friends have played a pivotal role, offering valuable insights and unwavering support. The best advice I’ve ever received? Surround yourself with smart people and cultivate a strong network built on trust and expertise. These relationships have not only accelerated my professional growth but have also reinforced the importance of collaboration and lifelong learning.
What are some of your passions outside of work? What do you like to do in your time off?
Outside of work, I cherish time with my family, as they are my grounding force. I’m also passionate about music, which I find deeply inspiring, and skiing, which combines my love for nature and a bit of adrenaline. I also enjoy reading and engaging in sports, which are a great inspiration when it comes to preparation and adaptability. These activities help me recharge, stay focused, and maintain a balanced mindset.
Which technology are you investing in now to prepare for the future?
Our focus is on AI, Cloud, Data, Cybersecurity, and IoT. We’re actively exploring how these technologies can improve processes, drive innovation, and create entirely new value streams. AI is not just a tool; it’s a transformative force, and we’re investing heavily in understanding, implementing, and pushing its boundaries. By combining AI with Cloud, Data, and Cybersecurity, we can build more resilient and intelligent systems, while
My advice to aspiring leaders is to listen actively, remain adaptable, and prioritize collaboration. Leadership is not about individual achievements; it’s about enabling others to succeed
IoT enables greater connectivity and efficiency. These technologies will be at the core of shaping the future of business and society.
What are your long-term career aspirations, and how do you see yourself evolving as a leader over the next five years?
In the next five years, my primary focus is on expanding BIP’s global footprint and achieving ambitious revenue targets. Personally, I aim to continue evolving as a leader by fostering innovation, empowering my team, and maintaining a forward-thinking vision. Growth
is a collective effort, and I’m committed to leading BIP into its next chapter of success.
What advice would you give to aspiring leaders looking to make a meaningful impact in their organizations?
Great leaders focus on their goals but never lose sight of their team. My advice to aspiring leaders is to listen actively, remain adaptable, and prioritize collaboration. Leadership is not about individual achievements; it’s about enabling others to succeed. Be a visionary leader, and you’ll inspire trust, loyalty, and results that stand the test of time.
Inspiring Innovation, Empowering Future Leaders
Kumar Singirikonda, Director of DevOps Engineering, Toyota, Author, & Speaker
Hi Kumar. What drives your passion for technology and its transformative power in organizations?
My passion for technology and its transformative power in organizations comes from my belief in the potential of innovation, collaboration, and automation to create real change. My journey started during the early days of DevOps, when companies were struggling to balance fast software development with stable operations. I saw an opportunity to bring development and operations teams together, breaking down silos and creating a culture of teamwork and shared responsibility. This vision has guided my career ever since.
What drives me is the impact technology can have on people and processes. While tools and automation are important, I believe it’s the people who truly make the difference. By building strong, cross-functional teams and empowering them with the right skills and resources, I’ve been able to deliver results consistently. I also focus heavily on mentoring and developing talent, ensuring teams stay ahead of industry trends and are ready to tackle complex challenges.
Automation is another key part of my passion. I know that repetitive tasks and manual processes can slow down innovation. By using automation tools like Jenkins, Kubernetes, Terraform, and
While
tools and automation are
important, I believe it’s the people who truly
make the difference. By building strong, cross-functional teams and empowering them with the right skills and resources,
I’ve
been able to deliver results consistently
Kumar Singirikonda is a visionary leader in the field of DevOps and technology, currently serving as the Director of DevOps Engineering at Toyota. With over two decades of experience, Kumar has driven transformative change by championing automation, collaboration, and security in software development. A published author of the DevOps Automation Cookbook, he is a sought-after thought leader, mentor, and speaker in the tech community. Recognized with prestigious awards like the Inspirational DevOps Leadership Team Award, Kumar is passionate about empowering teams, fostering innovation, and shaping the future of technology. Outside of work, he enjoys mentoring, reading, and spending time with his family.
Recently, in an exclusive interview with Digital First Magazine, Kumar shared his professional trajectory, the inspiration behind his book, the secret mantra behind his success, personal hobbies and interests, future plans, words of wisdom, and much more. The following excerpts are taken from the interview.
What I love most about my current role as Director of DevOps Engineering at Toyota is the opportunity to drive meaningful change and innovation. Every day, I get to work on cutting-edge solutions that align technology with business goals, helping the organization stay ahead in a fast-paced industry
Ansible, I’ve streamlined workflows, reduced errors, and sped up software delivery. This not only improves efficiency but also frees up teams to focus on more meaningful work.
Security is equally important to me. I advocate for DevSecOps, which means integrating security into every step of the DevOps process. By making security a shared responsibility, I ensure that organizations can deliver secure, high-quality software without sacrificing speed.
My passion goes beyond my role at Toyota. As a thought leader, I share my knowledge through books, articles, and speaking engagements, inspiring others to adopt DevOps practices. My book, DevOps Automation Cookbook, is a practical guide filled with actionable solutions to help professionals succeed.
In short, my passion for technology is rooted in its ability to transform organizations through collaboration, automation, and security. My vision for the future is one where technology and people work hand in hand to drive innovation, efficiency, and excellence. It’s this belief that keeps me motivated and excited about the possibilities ahead.
What do you love the most about your current role?
What I love most about my current role as Director of DevOps Engineering at Toyota is the opportunity to drive meaningful change and innovation. Every day, I get to work on cutting-edge solutions that align technology with business goals, helping the organization stay ahead in a fast-paced industry.
One of the most rewarding aspects is leading cross-functional teams. I enjoy bringing together talented individuals from different areas— developers, operations engineers, security experts—and fostering a culture of collaboration and shared responsibility. Seeing these teams
grow, innovate, and deliver high-quality results is incredibly fulfilling.
I also love the focus on automation and efficiency. By implementing tools like Kubernetes, Terraform, and Jenkins, I get to streamline processes, reduce manual work, and accelerate software delivery. It’s exciting to see how automation can transform workflows and free up teams to focus on more strategic tasks.
Another highlight is integrating security into every step of the DevOps process. Championing DevSecOps and ensuring that security is a shared responsibility across teams is both challenging and rewarding. It’s gratifying to know that our work not only delivers faster but also keeps systems secure and reliable.
Finally, I appreciate the chance to mentor and develop talent. Helping team members grow their skills and advance in their careers is something I deeply value. It’s inspiring to see them take ownership of their work and contribute to the organization’s success.
In short, what I love most about my role is the blend of innovation, collaboration, and impact. It’s a privilege to lead initiatives that drive transformation and make a real difference for the organization and the people I work with.
What inspired you to write the “DevOps Automation Cookbook,” and what do you hope readers take away from it?
What inspired me to write the DevOps Automation Cookbook was the need for a practical, hands-on guide that addresses realworld challenges in DevOps. While there are many books on DevOps, I noticed a gap in resources that provide actionable, ready-to-use solutions. I wanted to create something that goes beyond theory and equips professionals with
the tools and knowledge to implement DevOps practices effectively in their own environments.
The book is packed with over 100 automation recipes, covering everything from infrastructure provisioning and continuous integration to security and compliance. Each chapter includes practical scripts, step-bystep roadmaps, and troubleshooting tips, making it easy for readers to apply what they learn immediately. I drew from my own experiences and challenges in the field to ensure the content is relevant and impactful.
What I hope readers take away from the book is confidence and clarity. I want them to feel empowered to automate key DevOps processes, streamline workflows, and solve complex problems with ease. Whether they’re new to DevOps or seasoned professionals, I aim for the book to serve as a valuable resource that helps them drive efficiency, improve collaboration, and deliver high-quality software faster.
Ultimately, my goal is to inspire readers to embrace automation, innovation, and continuous improvement in their DevOps journeys. If the book helps even one team overcome a challenge or achieve a breakthrough, I’ll consider it a success.
How do you approach leadership and management, and what qualities do you think are essential for effective leadership?
My approach to leadership and management is centered around collaboration, empowerment, and a clear vision. I believe that effective leadership is about inspiring and enabling teams to perform at their best, rather than micromanaging or controlling every detail. Here’s how I approach it:
First and foremost, I focus on people. I prioritize building strong, cross-functional teams where every member feels valued and empowered. I invest time in mentoring and developing talent, helping individuals grow their skills and take ownership of their work. A leader’s success is deeply tied to the success of their team, so I strive to create an environment where everyone can thrive and contribute meaningfully.
Clear communication is another cornerstone of my leadership style. I believe in being transparent and open, sharing a clear vision, setting expectations, and providing regular feedback to keep everyone aligned and motivated. I also encourage team members to share their ideas and concerns, fostering a culture of trust and collaboration where everyone feels heard.
Leading by example is something I hold in high regard. I think it’s crucial for leaders
to practice what they preach. Whether it’s embracing innovation, staying adaptable, or maintaining a strong work ethic, I aim to set the tone for the team through my actions. This helps build credibility and inspires others to follow suit.
I also place a strong emphasis on encouraging innovation. I create space for creativity and experimentation, allowing teams to think outside the box and take calculated risks. This approach not only drives innovation but also helps us find better solutions to challenges and stay ahead in a competitive landscape.
Finally, I focus on the results. While collaboration and empowerment are key, I also emphasize accountability and delivering outcomes. I help teams set clear goals, measure progress, and celebrate successes while learning from setbacks. This ensures that we stay
I wanted to create something that goes beyond theory and equips professionals with the tools and knowledge to implement DevOps practices effectively in their own environments. The book is packed with over 100 automation recipes, covering everything from infrastructure provisioning and continuous integration to security and compliance
focused on achieving tangible results that align with our objectives.
When it comes to essential qualities for effective leadership, I believe empathy is critical. Understanding and addressing the needs and challenges of team members builds trust and strengthens relationships. Adaptability is equally important, as leaders must be flexible and open to new ideas in a fast-changing world. A clear vision provides direction and purpose, guiding teams toward shared goals. Resilience is another key trait, as leaders need to stay calm and focused under pressure, inspiring confidence in their teams. Lastly, decisiveness is crucial—making timely, informed decisions keep projects moving forward and ensure progress.
In summary, I believe leadership is about empowering others, fostering collaboration, and
driving results through a shared vision. It’s not just about managing tasks—it’s about inspiring people to achieve their full potential and creating an environment where everyone can succeed.
Your impactful contributions have garnered recognition through prestigious awards, including the Inspirational DevOps Leadership Team Award and the Quality Excellence Award. Also, many congratulations on being shortlisted for the Data and AI Leader of the Year award. Our readers would love to know the secret mantra behind your success.
Thank you so much for your kind words and congratulations! I’m truly honored by the recognition, and I’m happy to share what I believe has been the “secret mantra” behind
my success. While there’s no single formula, a few key principles have guided me throughout my journey:
First and foremost, it’s about putting people first. I firmly believe that success is a team effort. My focus has always been on building strong, collaborative teams where everyone feels valued, empowered, and motivated to contribute their best. By fostering a culture of trust, open communication, and shared responsibility, I’ve seen teams achieve incredible results together. Investing in mentorship and helping others grow has also been a cornerstone of my approach. Another critical factor is staying curious and adaptable. The world of technology is constantly evolving, and I’ve always made it a priority to stay ahead of trends, learn new skills, and embrace change. Whether it’s adopting emerging technologies like AI or refining DevOps practices, I strive to remain open to innovation and continuous improvement. This mindset has allowed me to navigate challenges and seize opportunities effectively.
Execution with excellence is another principle I live by. It’s not just about having great ideas—it’s about turning those ideas into action and delivering tangible results. I focus on setting clear goals, aligning technology initiatives with business objectives, and ensuring that every project adds real value. This results-driven approach has been key to achieving meaningful outcomes.
Lastly, I believe in leading with purpose and passion. I’m deeply passionate about the transformative power of technology, and I strive to inspire that same enthusiasm in others. Whether it’s through thought leadership, mentoring, or driving impactful projects, I aim to make a positive difference—not just for my organization but for the broader tech community. In short, my “secret mantra” is a combination of people-first leadership, adaptability, a focus on execution, and a genuine passion for what I do. Success, for me, is about creating value, empowering others, and continuously striving to make an impact.
I firmly believe that success is a team effort. My focus has always been on building strong, collaborative teams where everyone feels valued, empowered, and motivated to contribute their best. By fostering a culture of trust, open communication, and shared responsibility, I’ve seen teams achieve incredible results together
Who has been a significant influence or mentor in your career, and how have they helped shape your professional journey?
Throughout my career, I’ve been fortunate to have several influential mentors and role models who have shaped my professional journey. One of the most significant influences has been my early manager at Verizon, who taught me the importance of leadership through empathy and collaboration. This manager showed me that great leaders don’t just focus on results—they prioritize understanding their team’s strengths, challenges, and aspirations. This lesson has stayed with me and deeply influenced my people-first approach to leadership.
Another key mentor was a senior leader at Citigroup, who emphasized the value of strategic thinking and alignment with business goals. This individual helped me see the bigger picture and understand how technological initiatives can drive organizational success. They encouraged me to think beyond technical execution and focus on delivering value that aligns with the company’s vision. This perspective has been instrumental in shaping my ability to bridge the gap between technology and business objectives.
I’ve also drawn inspiration from thought leaders in the DevOps and tech communities. Figures like Gene Kim and Jez Humble, who have pioneered DevOps practices, have influenced my approach to automation, collaboration, and continuous improvement. Their work has reinforced my belief in the transformative power of DevOps and inspired me to share my own insights through writing and speaking engagements.
Lastly, I’ve learned a great deal from my teams over the years. Every team member brings unique perspectives and ideas, and their
feedback and collaboration have been invaluable in shaping my leadership style. They’ve taught me the importance of listening, adapting, and fostering a culture of innovation.
In summary, my mentors and teams have played a pivotal role in my journey. They’ve taught me the value of empathy, strategic thinking, and collaboration, and their influence continues to guide me as I strive to make a positive impact in the tech world.
What
are some of your passions outside of work? What do you like to do in your time off?
Outside of work, I am deeply passionate about giving back to the community and making a meaningful impact. One of the ways I do this is by serving as a Board of Director at Gift of Adoption, an incredible organization that provides adoption assistance grants to complete the adoptions of children in vulnerable circumstances. By helping these children find permanent families, we give them a chance to thrive in a loving and supportive environment. This role is incredibly fulfilling, as it allows me to contribute to a cause that changes lives and strengthens communities.
Additionally, I am honored to serve as a Board of Advisor at The University of Texas at Austin’s McCombs School of Business. In this role, I provide strategic guidance, industry insights, and mentorship to help shape the future of business education. It’s rewarding to support the next generation of leaders by preparing them for the challenges and opportunities of the modern workplace.
I also enjoy writing articles on a variety of subjects, from technology and leadership to diversity and innovation. Writing allows me
to share knowledge, spark conversations, and inspire others to think differently. Whether it’s through thought leadership or practical insights, I aim to contribute to the broader discourse and help others grow.
In my personal time, I love spending quality moments with my family, exploring new places, and staying active through activities like hiking and yoga. These pursuits help me recharge and maintain a healthy work-life balance.
In summary, my passions outside of work revolve around giving back, mentoring, writing, and spending time with loved ones. These activities not only bring me joy but also allow me to make a positive impact in the world.
Which technology are you investing in now to prepare for the future?
To prepare for the future, I’m currently investing in artificial intelligence (AI) and machine learning (ML). These technologies have immense potential to transform how we approach automation, decision-making, and problemsolving in DevOps and beyond. I’m exploring ways to integrate AI and ML into our workflows to enhance predictive analytics, automate complex tasks, and improve system reliability.
Another area I’m focusing on is edge computing. As the demand for real-time data processing grows, edge computing is becoming increasingly important. I’m looking at how we can leverage this technology to reduce latency, improve performance, and enable faster decision-making in distributed environments.
I’m also keeping a close eye on quantum computing. While it’s still in its early stages, quantum computing has the potential to revolutionize industries by solving problems that are currently beyond the reach of classical
computers. I’m exploring its implications for areas like cryptography, optimization, and complex simulations.
Lastly, I’m investing in DevSecOps and cloudnative technologies. As organizations continue to migrate to the cloud, ensuring security and scalability is critical. I’m working on integrating security into every stage of the DevOps lifecycle and adopting cloud-native tools to build more resilient and efficient systems.
In summary, I’m focusing on AI/ML, edge computing, quantum computing, and DevSecOps to stay ahead of the curve and prepare for the future of technology. These investments align with my vision of driving innovation, efficiency, and security in the ever-evolving tech landscape.
What are your long-term career aspirations, and how do you see yourself evolving as a leader over the next five years?
My long-term career aspirations revolve around continuing to drive innovation and transformation in the tech industry while inspiring and empowering the next generation of leaders. Over the next five years, I see myself evolving in a few keyways:
First, I aim to deepen my impact as a thought leader in the DevOps and technology space. I want to expand my contributions through writing, speaking, and mentoring, sharing insights and best practices that help organizations and professionals navigate the complexities of modern technology. I hope to publish more books, contribute to industry forums, and participate in global conferences to influence the direction of the tech community.
Second, I aspire to take on broader strategic leadership roles where I can shape the future
of technology at an organizational or even industry level. This could involve leading largescale digital transformation initiatives, driving innovation in emerging technologies like AI and quantum computing, or helping organizations adopt sustainable and ethical tech practices.
Third, I want to focus on building inclusive and diverse teams. As a leader, I believe it’s crucial to create environments where people from all backgrounds feel valued and empowered to contribute. Over the next five years, I plan to champion diversity and inclusion initiatives, ensuring that the teams I lead reflect the richness of perspectives needed to solve complex problems.
Lastly, I see myself continuing to mentor and develop talent. Helping others grow and achieve their potential is one of the most rewarding aspects of leadership. I want to establish mentorship programs, collaborate with educational institutions, and support initiatives that prepare the next generation of tech leaders.
For someone just starting their career in technology or DevOps, here’s some advice that I believe can set you on the path to success. First and foremost, embrace continuous learning. Technology evolves rapidly, so make learning a lifelong habit
In summary, my long-term aspirations are to drive innovation, influence the tech industry, foster inclusive cultures, and mentor future leaders. Over the next five years, I see myself evolving as a leader who not only achieves organizational success but also leaves a lasting, positive impact on the tech community and beyond.
What advice would you give to someone just starting their career in technology or DevOps?
For someone just starting their career in technology or DevOps, here’s some advice that I believe can set you on the path to success. First and foremost, embrace continuous learning. Technology evolves rapidly, so make learning a lifelong habit. Stay curious, explore new tools, and keep up with industry trends. Online courses, certifications, and hands-on projects are great ways to build and refine your skills.
It’s also important to focus on fundamentals. Before diving into advanced tools and frameworks, ensure you have a strong grasp of the basics—programming, networking, operating systems, and cloud computing. A solid foundation will make it easier to adapt to new technologies as they emerge.
Getting hands-on experience is equally critical. Theory is important, but nothing beats practical experience. Work on personal projects, contribute to open-source initiatives, or set up a home lab to experiment with tools like Docker, Kubernetes, and Jenkins. This will help you build confidence and deepen your understanding.
Collaboration and communication are key in DevOps. Since DevOps is all about teamwork, develop strong communication skills and learn
to work effectively with developers, operations, and security professionals. Being a team player is just as important as technical expertise.
Understanding the business side of technology is another essential skill. Technology exists to solve business problems, so learn how your work aligns with organizational goals and delivers value. This mindset will help you make better decisions and stand out as a strategic thinker.
Automation is at the heart of DevOps, so prioritize it. Look for opportunities to automate repetitive tasks, whether it’s testing, deployment, or infrastructure management. Tools like Terraform, Ansible, and CI/CD pipelines can be incredibly powerful in streamlining workflows.
Security should never be an afterthought. Learn the basics of DevSecOps and integrate security practices into your workflows from the start. This will make you a more well-rounded professional and help you build secure systems.
Building a network is also invaluable. Connect with peers, mentors, and industry leaders through meetups, conferences, and online communities. Networking can open doors to new opportunities and provide valuable insights that accelerate your growth.
Be resilient and adaptable. Technology can be challenging, and setbacks are inevitable. Stay resilient, learn from failures, and be willing to adapt to change. A growth mindset will take you far in this dynamic field.
Finally, have fun and stay passionate. Technology is a field full of opportunities to innovate and make an impact. Let your passion drive you, and you’ll find fulfillment in your work. With dedication and the right mindset, you’ll build a rewarding and impactful career in technology or DevOps.
