Your Path To Success
The
Complete Job Seeker’s Guide
Who We Are Compass Group UK&I
Jobcentre Plus
Jobcentre Plus is a UK government organisation, part of the Department for Work and Pensions, that helps people find work and provides benefits.
Helping people with barriers to finding employment is a priority. Jobcentre Plus supports people looking for work, additional hours, training, second jobs or support for those who need financial assistance due to unemployment or other reasons.
We are Compass Group UK&I, tens of thousands of talented people that provide expert catering, cleaning, vending, and facilities management services to a range of clients and sectors across England, Scotland, Wales and Ireland.
We believe that the little things make the world of difference and it’s our privilege to deliver great tasting food, memorable experiences, and vital support services for our clients as they host and entertain guests and boost the wellbeing and productivity of workers across all sectors.
We’re here to inspire, protect, nourish and energise people and guests. Brightening everyone’s day with exceptional service –that’s why we’re number one in the UK & I for catering and support services.
This collaboration not only speeds up the hiring process for both Compass and the candidate, but also increases our chances of finding candidates who are well-suited to our specific requirements.
Senior Resourcing Business Partner, Compass Group UK&I
Why The Jobcentre
Partner with employers like Compass to understand their specific needs and connect them with qualified candidates, like you, to fill vacancies.
Create pathways for you to discover, compete for, secure, and advance in meaningful employment opportunities.
Personalised support to those seeking full-time work, additional hours, or secondary employment, with specialised assistance for individuals facing employment barriers.
Provide ongoing career guidance to help you develop professionally and advance within your chosen fields.
Deliver targeted skills training and development programs that enhance employability and open doors to new career opportunities.
From Job Seeker to HR Professional
How was your experience being recruited through Jobcentre Plus?
“My experience with the Jobcentre Plus was highly supportive. The team were welcoming and took the time to understand my personal circumstances. They also assisted in refining my CV and directed me to the relevant job listings.”
Tell us about what role you applied for and where you are now
“I initially applied for a Barista role but was offered a position as an office assistant supporting the HR Manager with administrative duties. In the past 2.5 years, I’ve gained valuable skills through training and now handle many HR processes independently, including delivering training to new and existing employees. Compass also supports my professional development through training sessions and practical payroll experience.”
What advice would you give to other job seekers?
“Take full advantage of the Jobcentre’s resources and support. Don’t hesitate to ask for help with your CV, interview preparation, job search strategies, or training programs. The staff are there to support you every step of the way.”
Human Resources Assistant, Compass Group UK&I
What’s Available?
Work Experience
Organised by Jobcentre Plus, these are open to people aged 18 - 24 years old and for people aged 25 and over who don’t have recent work history.
Work Trials
A work trial is a short unpaid period of work, it’s a way to see if the job is a good fit for you. You would keep your benefits during the work trial.
Apprenticeships
Apprentices are paid and employed at various levels, from school leavers and graduates to people wanting to further their careers or change direction.
Work Experience
Work Trials
Apprenticeships
Sector-Based Work Academy Programme
Lasting up to 6 weeks and matched to your needs; a short work experience placement and a guaranteed job interview.
Support for Specific Needs
Offer additional support for individuals with disabilities, health conditions, or those facing other barriers to employment.
Job Searches
Jobcentre Plus provides guidance on job search strategies, CV writing, interview preparation, and access to computers and resources for job applications.
Interview Tips
Research
Thoroughly research the specific job, Compass Group UK&I, and the Jobcentre Plus’s services.
Understand the key skills and requirements mentioned in the Compass job description and application.
Prepare
Make sure you have time to prepare for your interview. This will help you to feel more confident.
- Look over your CV or application form and think about what the interviewer might ask you
- Prepare some examples from your past experience to refer to in the interview
- Answer questions using the STAR method (Situation, Task, Action and Result)
Situation - the situation you had to deal with Task - the task you were given to do Action - the action you took Result - what happened as a result of your action and what you learned from the experience
Compass UK&I Website
On the Day
- Give yourself plenty of time to arrive
- Turn off your phone so you’re not distracted
- Check your computer and internet connection is working if your interview is online
- Be ready to start the interview 5 to 10 minutes before
- Know how to contact the interviewer in case you’re running late or having technical issues
- Ask the interviewer to repeat the question or explain further if you do not understand (there’s nothing wrong with asking twice!)
- Write down the question or refer to your notes if you need to
- Think about your prepared examples and choose the best example to give
After Interview
If you’re offerred the role (well done!) you might want to:
- Ask for confirmation of the offer in writing
- Confirm a start date and let them know if you have a notice period
- Ask about work patterns or arrangements
- Let them know your salary expectations if you’ve not already discussed it
If you weren’t successful this time (remember, it’s common to attend a few interviews before being offered a role):
- Reflect on some of the harder questions you were asked
- Ask the interviewer for feedback on how it went and where you could have done better
Your Next Steps
Find The Right Path for You
Decide which path is right for you.
- Work Experience
- Work Trials
- Apprenticeships
- Sector-Based Work Academy Programme
Found a role within Compass directly and would like the Jobcentre’s support to
Jobcentre Website
Search our Roles
We have over 2,000+ opportunities across Compass Group UK&I, there’s something for everyone. Take a look and find your next role today.
Attend In-Person
Did you know the Jobcentre Plus can make direct contact with our Compass Hiring Managers which may speed up the recruitment process?
Discover your nearest Jobcentre today and visit in-person (if possible) by clicking the button below.
Guaranteed Job Interviews
Don’t forget, when you work with the Jobcentre Plus and apply for a Compass role, we will offer guaranteed job interviews (on a specific initiative)! Get in touch today.
Jobcentre Website
to Help