Workforce Management Solutions eMagazine
Back Office Clocks
Information on device issues, quick fixes and clocking solutions
Sterling Reference Numbers
Mandatory changes in Q4
“I love the format of the eMag, not only for the sustainability element but how quickly and easily it can be shared across so many team members. The content is always relevant and pitched at the right level. It’s engaging but more importantly keeps many of our teams up to date with future developments and enhancements.”
Sharon Baker, Operations Director
PeopleWorks
Sterling Reference Numbers (Mandatory)
Your 5-Minute eMag
Core Updates
NEW: Sterling Reference Numbers (Mandatory)
In Q4, the ‘Sterling Reference Number’ field in the HR portal will be switching to mandatory.
OurTime Back Office Clocks
Compass UK&I requires all frontline colleagues to clock in and out for each shift. Therefore, sites require a solution that allows colleagues to clock. View our new guide on page 6.
Payroll Cutoff
Don’t forget, payroll cutoff is Thursday 19th June, 10am.
Good to Know
Concur Support: Transitioning 1st July
Starting July 1st 2025, you’ll access Concur support through: PeopleWorks portal
• Chatbot
Direct vendor support will no longer be available.
Refer a Friend
Our Refer a Friend program has undergone a complete rebrand, keep an eye out for the new logo.
The Complete Job Seeker’s Guide
Need supportive resources to share with potential candidates? We’ve developed a job seeker guide in partnership with Jobcentre Plus.
Payroll Checks: Drop-In Session
Next session is Tuesday 17th June, 1-5pm. Register today on page 6.
eMag Microsite
Great things are happening behind the scenes! We’re currently working on making the eMag microsite and can’t wait to share what’s coming. Stay tuned.
Catch up on what matters most, even on your busiest days
Back Office Clocks
Compass UK&I requires all frontline colleagues to clock in and out for each shift. Therefore, sites require a solution that allows colleagues to clock.
Read our handy guide, below for further information on device issues, quick fixes and clocking solutions available.
The agreed KPI target for UAT is 0 hours weekly, due to the potential financial risk to both the business and the colleague.
Our WFM Compliance guide below has further information on what UAT is, how to find it and how to resolve it.
Back Office Clocks Guide
OurTime New Manager Clinic
Available to:
• New managers & administrators
• Those who have completed the required OurTime Unit Manager eLearning (within the last 3 months)
Sessions run every Thursday from 2pm – 4pm.
Click the button to sign up.
Register Today
OurTime Payroll Cutoff Support
Discover the 3 steps to mastering your payroll cutoff.
Don’t forget, payroll cutoff is Thursday 19th June, 10am. Master Your Payroll Cutoff
Sterling Reference Numbers (In the near future)
In Q4, the ‘Sterling Reference Number’ field in the HR portal will be switching to mandatory. If you have a question, please refer to our Sterling FAQs.
The Complete Job Seeker’s Guide:
In Partnership with JobCentre Plus
Why have we developed this Job Seeker’s Guide?
• To strengthen our valuable partnership with Jobcentre Plus/DWP
• To provide an accessible resource via the Jobcentre Compass webpage
• Support Hiring Managers and Resourcing Partners with a consistent resource
• To build stronger relationships with candidates, fostering greater trust in our organisation
NEW: Refer a Friend
Refer & Earn up to £500 (€600 for ROI)
We’re excited to announce that our Refer a Friend program has undergone a complete rebrand!
This rebrand reflects our commitment to growing our teams through quality referrals from our greatest asset-our people. Keep an eye out for our logo (below) and explore our new brand guidelines.
Employee Referral Form Refer a Friend Brand Guidelines
Connecting Talent
Check out these great new jobs, along with all the others available on our job search page:
• Regional Support Chef Manager, (Medirest Signature) Reading
• FM Robotics Projects Training Lead, London
• Head of Sales - Peppermint, (Levy) London
• Senior Community Coordinator, (Rapport) London
Concur Support: Transitioning 1st July 2025
From the 1st July 2025, all Concur support will transition from direct vendor support to People and Finance Shared Services.
What to Expect
Starting July 1st 2025, you’ll access Concur support through:
• PeopleWorks Portal
• Chatbot
Direct vendor support will no longer be available.
Get instant answers through our PeopleWorks chatbot.
Since launching in February 2024, chatbot has successfully resolved over 31,000 queries with an impressive 92% accuracy rate.
Try it today for immediate support.