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LISTINGWORKFLOW

Prospecting Propertyappraisal

Marketingapproved letter for appraisals inEngage

PrepareForm6/ agency agreementand marketing budget/campaign for pre-listing

Facilitatephotos beingtaken

Presettlement inspection Preparefor settlement

Bookphotography, floorplan,copy writing,property videoanddrones

VPAadmin, invoicingvendors, orderingandpaying suppliers

Prepareandsend entrynotices, intenttosell/ photoconsent form

Ensuringcouncil, water,stratarates havebeen received

Setlisting/ campaigninCRM, loadingphotosinto CRM

Prepare marketinginvoice

Ensurealldetails areenteredinCRM

Listing presentation

Distributeagency agreementtoall partiesfordigital signing

Managingagent notifiedforrental properties

FacilitateP&Band/ orvaluations

CheckForm6/ Agency Agreementis compliant

Publishing propertytoonline portals

Handoverkeys andsettlementgift

OFI’sbuyernotes, vendorupdates

Adminsupport through livelistingtimeline includingchanges tothelistingor marketing

Negotiatesale

Preparenew agencyagreement beforeexpiry (Ifrequired)

MARKETINGWORKFLOW

Orderall marketingmaterial forthecampaign

Creativemarketing materialproofs

Preparefor settlement

Alladditional personalmarketing proofs

Emailmarketing prooftoagentsto toseekapproval fromVendor

Preparesaledetails topreparecontracts

Approveor requestchanges tomarketing

Arrange signboardremoval

Arrangeprinted marketingmaterial distribution

Ensurealldetails areenteredinCRM

Ensuresignboard isinstalledand brochureshave arrivedpriorto firstopenhome

Arrangejustlisted flyerdistribution *OnInstructionfrom agent

Createjustsold proofs,emailproofs andseekapproval

Monitorcampaigns itemsasper marketingschedule

FacilitateP&Band/ orvaluations

CONTRACTSWORKFLOW

SendSalesAdvice/ Form6toSellers

LawyertoPrepare Contracts&Sellers Disclosure

Preparesaledetails topreparecontracts

AdviseSellers Lawyersofsales detailsforcontract preperation

Verifybalanceheld forsettlementand emailsettlement statementtoall parties Arrangesettlement gifts

Ensurealldetails areenteredinCRM

Liaisingwithall solicitorsthrough tounconditional. Confirming conditionsif applicable

Presettlement inspection Preparefor settlement

FacilitateP&B Inspections&Bank Vaulations Inspections

Followcontracts conditions throughout

Settlement confirmation, adviseagentand confirmkeyscan bereleased

Handoverkeys andsettlementgift

Disbursefunds fromtrustaccount

UpdatingCRMand all partiesat unconditional Fulltrust accountingservices

SETTLEMENTWORKFLOW

Fulltrust accountingservices

Receiptdeposit intoCRM

Confirmsettlement timeintheAMof settlementday

Presettlement inspection

Emailsettlement statementtovendor andvendors solicitor ifapplicable

Receivesettlement confirmation

Trustfundsreleased asdirected

Emailtrustreceipt topurchaser& solicitors

Preparesaledetails topreparecontracts

Confirmdeposit heldwithsolicitor

Preparestatement showingcommission payableandbalance tovendor

Callvendorto verballyconfirm bankdetails received

Advisevendors thatfundshave beendispersed

Adviseagentthey havebeenpaid

Handoverkeys andsettlementgift

Preparesettlement fundsfromtrustto disbursement

Ensurealldetails areenteredinCRM

Calculateagent commission

Emailvendor requestingbank detailstotransfer balanceofdeposit atsettlement

FacilitateP&Band/ orvaluations

Sendcommission statementtoagent andrequestinvoice

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