2018 Community Benefit Annual Report

COMMUNITY BENEFIT Annual Report 2018

TABLE OF CONTENTS 02

Investment In Our Community

04 Economic Impact & Opportunity 06 The Urban Health Initiative & Community Benefit 08

Asthma

10 Diabetes 12 Violence Prevention & Recovery 16 HIV/STI Cancer 18

Community Engagement & Outreach

VISIT US ONLINE AT UCHICAGOMEDICINE.ORG/COMMUNITY

Cover photo: Young residents of West Woodlawn pitch in to create a community garden as part of a violence prevention and recovery grant program with the Chicago Eco House.

AT THE FOREFRONT OF HEALTH EQUITY To you, our community.

Where you live should not determine your health and well-being. Unfortunately, communities big and small across the country struggle with health disparities, including our own South Side of Chicago, which contends with disproportionately high rates of chronic conditions such as asthma, diabetes and high blood pressure.

At the University of Chicago Medicine, we envision a community that has easy access to the care and resources needed for residents to achieve their best health. We realize this concept of health equity needs to extend beyond our medical campus, which is why we have forged strong partnerships and continually strive to support community groups and organizations throughout the South Side.

These partnerships, along with our community benefit programs, are guided by UChicago Medicine’s Urban Health Initiative, the Community Health Needs Assessment — which identifies the key health concerns in our service area — and our Community Advisory Council, which is made up of civic and faith-based leaders who volunteer their time to ensure the needs of the South Side community are represented in our services and programs.

For fiscal 2018, UChicago Medicine provided more than $477 million in benefits and services to the community. This community benefit investment included supporting patients who rely on Medicare or Medicaid or who were unable to pay for care. It also included educating the next generation of health care professionals, supporting medical research and giving cash or in-kind donations to community groups for health-related activities.

We invite you to read this Community Benefit Report to learn more about how these programs and partnerships are promoting health equity and helping South Side residents better understand, manage and improve their health and wellness.

Kenneth S. Polonsky, MD Dean and Executive Vice President for Medical Affairs

Sharon O’Keefe President, University of Chicago Medical Center

INVESTMENT IN OUR COMMUNITY The University of Chicago Medicine collaborates with the community to improve the health status of medically underserved and marginalized populations across the South Side.

UCHICAGO MEDICINE AT A GLANCE

Licensed beds

9,737 Employees

909

Attending physicians

2,797 Nurses

Includes RNs and LPNs from the Medical Center and Biological Sciences Division

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Community Benefit Report 2018

1,129

Residents and fellows

602,517

Outpatient encounters Includes clinic visits, procedures/surgeries, emergency department and observation stays in acute care areas

31,577

Hospital admissions

101,567

Emergency room visits Adult: 68,273 Pediatric: 33,294

22,801 Surgeries

2,774 Births

198,745

Hospital patient days

$404.1M

TOTAL INVESTMENT: FISCAL YEAR 2018

$477.3M Uncompensated care $192.6M Medicare program losses $141.1M Unrecoverable patient debt $52.2M Medicaid program losses $18.2M Charity care

Medical research Medical education Uncategorized

$48M

Cash/in kind

$19.8M $4.9M $461K Chart not to scale

MEDICAID PATIENTS AT PRIVATE HOSPITALS IN METRO CHICAGO, 2017 Hospital

Medicaid patients

Advocate Christ Medical Center

10,406

The University of Chicago Medicine

10,320

Mount Sinai Hospital Medical Center

8,034

Rush University Medical Center

6,981

Northwestern Memorial Hospital

6,293

Loyola University Medical Center

5,417

Ann & Robert H. Lurie Children’s Hospital Chicago

5,292

Mercy Hospital & Medical Center

4,764

Presence Saint Joseph Medical Center

4,418

Swedish Covenant Hospital

4,392

Source: Illinois Department of Public Health Annual Hospital Questionnaire (2017)

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ECONOMIC IMPACT & OPPORTUNITY

In April 2018, UChicago Medicine and the University of Chicago hosted a construction trades apprenticeship fair in Woodlawn to improve economic opportunities for community residents.

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Community Benefit Report 2018

INCREASING DIVERSITY AND ECONOMIC OPPORTUNITY

Construction Minority- and women-owned businesses are integral to our long-term goals. Together, we help provide jobs and opportunities for our neighbors while we work to improve access to high-quality health care for everyone.

In fiscal year 2018, the University of Chicago Medicine spent $17.2 million with certified minority- and womenowned construction and construction-related firms, through contracts awarded and paid.

Paid contracts included $2.4 million in wages paid to minority and female onsite construction workers.

UChicago Medicine completed several projects during the past year, including the new Advanced Cellular Therapeutics Facility. Through this project, 17 minorityand women-owned firms were awarded $2.3 million in contracts ($1.9 million paid through June 30, 2018).

One of the key contractors on the project was MJC Demolition, which has completed more than 50 projects for UChicago Medicine, including the new Family Birth Center, the Adult Emergency Department, the Mitchell Electrophysiology Lab and a retail pharmacy.

Our partnership with the University of Chicago Medicine has been an incredible experience and instrumental to the growth of my firm. We look forward to being a part of the work to provide the best care for people on the South Side and beyond.

MICHAEL CHILDRESS MJC Demolition

Hiring UChicago Medicine has hired more than 250 candidates from Skills for Chicagoland’s Future, an organization dedicated to helping unemployed and underemployed community members find viable and sustainable work.

88

job seekers placed in 2017 through Skills for Chicagoland’s Future

UChicago Medicine partners with Cara — a nonprofit organization focused on job placement and skills training.

Through this partnership, we have made 23 placements of Cara students and provided $30,000 in support.

The Cara Connects temporary staffing service provided contract and permanent employees for our recently launched adult trauma care services. In 2018, Cara named UChicago Medicine and UChicago joint recipients of its Good Neighbor Award.

58%

reside in UChicago Medicine’s 12-zip-code service area

UChicago Medicine, along with the University of Chicago, is the largest private employer on Chicago’s South Side, with more than 1,600 employees residing in the medical center’s 12-zip-code service area.

UChicago Medicine’s Bob Hanley (far right), Vice President and Chief Human Resources Officer, was proud to join UChicago’s Susana Vasquez (second from left) as co-recipient of Cara’s 2018 “Good Neighbor Award,” presented

by Cara founder Tom Owens and CEO Maria Kim.

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THE URBAN HEALTH INITIATIVE & COMMUNITY BENEFIT The Urban Health Initiative (UHI) is the University of Chicago Medicine’s community health division responsible for collaborating with community-based organizations on health-related programs, research and services for residents of the South Side of Chicago.

UHI includes: »» Office of Community Affairs: organizes and supports activities and events in the community »» Office of Diversity, Inclusion and Equity: advances health equity by building cultural competency and health literacy »» Volunteer Services: manages volunteer services at the hospital »» Community Benefit: tracks and reports community support and measures outcomes »» Strategic Affiliations: partners with hospitals and clinics on the South Side of Chicago to serve the broader community

MISSION

The Urban Health Initiative provides year-round support and collaborates throughout the community.

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Community Benefit Report 2018

To provide superior health care in a compassionate manner, ever mindful of each patient’s dignity and individuality

Community Health Needs Assessment

Diversity, Inclusion and Equity

As part of its mission and as a requirement for nonprofit hospitals, UChicago Medicine conducts a Community Health Needs Assessment (CHNA) every three years.

The next CHNA will be published in June 2019.

Launched by UHI in 2013, the Office of Diversity, Inclusion and Equity focuses on building a more culturally competent, health-literate organization that advances health equity throughout diverse populations.

The office has provided more than 17,000 hours of cultural competence training to UChicago Medicine staff and creates easy-to-understand patient education materials to promote healthy behaviors.

The CHNA information is used to improve community health and wellness, identify issues of greatest concern and make decisions on where to commit resources.

Current health priority areas include asthma, diabetes (including obesity) and violence prevention.

Community Benefit Grants UHI collaborates with the University of Chicago’s Institute for Translational Medicine (ITM) to administer the Community Benefit Grants Program.

Each community-based organization that receives funding also partners with an ITM faculty member to evaluate its program’s impact and outcomes. In 2018, UHI provided grants for programs related to cancer, diabetes and violence prevention.

17,000

hours of cultural competence training to UChicago Medicine staff

South Side Healthcare Collaborative (SSHC) To address health care needs and reduce health disparities for members of our community, UChicago Medicine partners with community health care organizations across the South Side. These providers are organized under the South Side Healthcare Collaborative (SSHC), a network that includes UChicago Medicine along with more than 30 federally qualified health centers, free and charitable clinics and three community hospitals.

Community Advisory Council Launched in 2016, the Community Advisory Council (CAC) is composed of 20 volunteer members who live and/or work in the UChicago Medicine service area.

The CAC advises UChicago Medicine and its leaders on issues of interest to the broader community, including community benefit, access to care and effective community engagement. This includes pivotal projects such as the development of the Violence Recovery Program, launched in 2018. CAC work groups include adult health, child and maternal health, and trauma care and violence prevention.

Damon Arnold, MD, chairs the Community Advisory Council’s Trauma Care and Violence Prevention Working Group.

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ASTHMA Through strategic partnerships and targeted outreach, the University of Chicago Medicine is working to help children and their caregivers better understand and manage asthma.

HEALTH EQUITY

Using resources like the Comer Children’s Pediatric Medical Mobile Unit, UChicago Medicine provides high-quality care where it is needed in the community.

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Community Benefit Report 2018

Providing access to health care as well as education and resources

South Side Pediatric Asthma Center The South Side Pediatric Asthma Center (SSPAC) is a multi-institution initiative powered by UChicago Medicine’s Urban Health Initiative.

Through SSPAC, four health care institutions are collaborating to reduce the burden of asthma in our communities.

COMMUNITY HEALTH WORKER PROGRAM OUTCOMES Program participants reported fewer emergency department visits, hospitalizations, missed school days and missed work days.

emergency dept. visits

hospitalizations

2018 Highlights »» Asthma Education Summit: More than 120 health care providers, managed care representatives, community members, school personnel, faith leaders and other community participants attended the third annual Summit in June 2018 to discuss best practices for diagnosing, treating and managing asthma. »» New Asthma Resource Line: Community members can call (toll-free) 1-833-3ASTHMA (1-833-327-8462) to ask questions, learn about resources and get help connecting to their primary care physician.

35% missed school days

36% missed work days

(May 2016–December 2018)

SSPAC PARTNERS

»» Education: SSPAC continued to provide easy-tounderstand asthma education materials to providers, patients, community members and schools. »» Community Health Worker Program: Community Health Workers (CHWs) offer individualized services and a home visit program to assist patients and families with managing asthma, including asthma triggers. In 2018, CHWs made 156 home and phone visits to help children with asthma and their families.

Attendees of the 2018 SSPAC Asthma Summit gather for a demonstration.

I attended the Asthma Summit and, for the first time, learned that using a spacer could help to improve the delivery of the medication from my inhaler.

NYLA MORRISON DePaul University student

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DIABETES Through community partnerships and programs, grant funding and education, the University of Chicago Medicine is helping community members better understand diabetes and pre-diabetes, including management and prevention.

HEALTH EQUITY

UChicago Medicine’s Donna Christian-Harris, APN, leads a Zumba class at South Side Fit.

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Community Benefit Report 2018

Partnering with the community to find the most effective ways to improve health outcomes

South Side Fit A partnership between the Timothy Community Corporation and UChicago Medicine’s Urban Health Initiative, South Side Fit serves the needs of community members — referred by UChicago Medicine faith-based organizations and health centers — who have diabetes, heart disease, obesity and other chronic diseases.

Participants receive complete assessments of their health, exercise, diet habits, weight, body mass index (BMI) and blood pressure. To meet health goals, participants commit to regular exercise, health consultations, diabetes self-management workshops, nutritional and lifestyle seminars, and on-site exercise classes, including Zumba, yoga, cycling, low impact workouts and walking groups.

I have seen our community participants step up and make a new commitment to health and change eating habits based on the education they receive.

DELORIS NEAL Timothy Community Corporation

Diabetes Grant Funding

1,500+

hours of physical activity completed

UChicago Medicine awarded grant funding to TCA Health Inc.’s Managing My Diabetes (MMD) program. The MMD program offers diabetes diagnosis, testing, clinical metrics monitoring and selfmanagement support. MMD uses a certified diabetes educator and lay health workers to provide education, physical activity programs, healthy eating programs and support groups for those with diabetes and pre-diabetes.

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Diabetes Empowerment Education Program (DEEP™)

SOUTH SIDE FIT OUTCOMES

397

physical activity class sessions offered

health and wellness workshops

DEEP™ provides training for community members to become certified diabetes educators. Four members of UChicago Medicine’s community relations team are certified to provide training to community members in English and Spanish. In 2018, they conducted eight training sessions for 118 attendees.

 South Side Diabetes Project: Annual Cook Off In November 2018, more than 100 people and several contestants gathered at Kennedy-King College’s Washburne Culinary and Hospitality Institute for the South Side Diabetes Cook Off. The annual cooking competition celebrates and highlights healthy cooking during National Diabetes Month. The free and familyfriendly event also includes a community resource fair with health screenings and health information.

The Cook Off was launched in 2012 by the South Side Diabetes Project (SSDP) and UChicago Medicine’s Monica Peek, MD, and Marshall Chin, MD.

A Cook Off contestant prepares her recipe for the annual healthy cooking competition in Englewood.

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VIOLENCE PREVENTION & RECOVERY In many of Chicago’s communities, violence continues to be a major public health issue. The University of Chicago Medicine is working to build a violence prevention and recovery ecosystem centered on education, outreach and partnerships with social services and community organizations.

HEALTH EQUITY

A young camper at Sacred Ground Ministries’ summer program shares a story during the daily peace circle.

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Community Benefit Report 2018

Taking a patient-centered approach to recovery that goes beyond the traditional

Violence Recovery Program As part of UChicago Medicine’s new Level 1 adult trauma care center, the Violence Recovery Program (VRP) is working to build a violence recovery ecosystem for victims of intentional violence and their families.

VRP services begin when the patient arrives at the Emergency Department for trauma care services and may include crisis intervention, psychological first aid, trauma psycho-education, re-injury risk assessment, psychosocial assessment, safe discharge planning, community-based service provider referrals and assertive case management.

of South Side adults aged 18 years and older have been victims of a violent crime in the past five years

57% of South Side families consider their neighborhood as “slightly” or “not at all” safe (Source: 2015 Community Health Needs Assessment)

The VRP also helps patients and families navigate the health care and social services landscape outside of UChicago Medicine. This commitment to continuity of care aims to ensure that victims do not “fall through the cracks.”

The VRP has served more than 340 patients since launching in May 2018.

Stop the Bleed Stop the Bleed provides training for bystanders to assist victims in a bleeding emergency. UChicago Medicine provides staff and resources to support community training events. In 2018, this included training for more than 200 people, in partnership with the UChicago Charter School’s Woodlawn Campus, the Elevated Healing program, and others.

Wellness Recovery Arts Program (WRAP) The Wellness Recovery Arts Program (WRAP) is a trauma-based program for teens that explores their personal experiences with violence through use of the arts, including theater, spoken word, African dance/percussion and visual arts. In 2018, more than 45 students were served and $10,500 in stipends disbursed.

Visual artists recorded ideas and discussion from UChicago Medicine’s Violence Recovery Summit, which drew 100 faculty, staff and community participants.

Since Day One, the Violence Recovery Program has been helpful and available at any given time.

We’d recommend this program for any family.

CHRISTINE COLLINS Violence Recovery Program patient

TURN Center UChicago Medicine provided funds to Bright Star Community Outreach for trauma counseling and education to community members through The Urban Resilience Network (TURN) center helpline, launched in 2017. The helpline has responded to more than 700 calls.

Community members can call the helpline — 833-TURN-123 — which is staffed by a clinical care coordinator and trained community leaders.

Adult trauma care enhances medical services for the community The University of Chicago Medicine launched Level 1 adult trauma care services in May 2018, adding to UChicago Medicine’s pediatric trauma and burn services and providing the community a comprehensive system of high-quality care to treat the full range of trauma injuries in patients of all ages.

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Quilen Blackwell (left) meets in the community garden with a local resident. Blackwell is president of Chicago Eco House, one of the violence prevention and recovery grant recipients for 2018.

Violence Recovery and Prevention Grant Program As part of its broader effort to address the public health crisis of intentional violence, UChicago Medicine awarded more than $50,000 in grant funding in 2018 to seven local community groups for summer violence prevention and recovery programs. This is the second consecutive year UChicago Medicine has funded “rapidcycle” violence prevention, intervention and recovery grants — named for the expedited application time frame that ensures funds are available to organizations at the start of summer.

The summer months present a critical safety challenge for many of the youth we serve, so we are intentional about creating opportunities to keep them engaged.

CHRISTA HAMILTON Centers for New Horizons (2018 grant recipient)

2018 HIGHLIGHTS AND RESULTS

$50,000+

awarded to community organizations

600+ youth served

7

grassroots organizations

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Community Benefit Report 2018

In Summer 2018, 20 teens participated in the Youth Leadership Council at Alliance of the SouthEast’s violence prevention and recovery program.

Southland Healthcare Equity and Innovative Collaborative (SHEIC)

and Leadership — formalizes a collaborative network of health care providers and community organizations working to reduce violence and improve residents’ health in 18 neighborhoods on the city’s South and West Sides.

UChicago Medicine and Advocate Christ Medical Center are in the planning phase of a collaboration focused on violence prevention and recovery. As the two largest health care providers on Chicago’s South Side, the institutions are partnering with communitybased organizations to promote health equity. Both hospitals have Level 1 trauma centers as well as violence recovery efforts aimed at helping patients achieve holistic restoration after trauma resulting from intentional violence.

Chicago HEAL Initiative In 2018, UChicago Medicine joined U.S. Sen. Dick Durbin and nine other major area hospitals in the Chicago HEAL Initiative. Chicago HEAL — Hospital Engagement, Action

Grant programs support after-school and summer youth programs like Crushers Club.

VIOLENCE RECOVERY AND PREVENTION GRANTS: 2018 OUTCOMES Awardee

Project

Impact

Alliance of the SouthEast (ASE)

Youth-led restorative justice project in Southeast Chicago

Expanded Youth Leadership Council by 75 percent; engaged 400 youth in peace rally

Centers for New Horizons

Summer employment and peace circles in Bronzeville

Engaged 100 youth; 82 percent of youth reported growth in at least two goal areas

Chicago Eco House

Social enterprise with youth in West Woodlawn

21 youth and 125 volunteers engaged; four vacant lots converted into a sustainable flower farm, pocket park and community garden space

Crushers Club

Diversion program using boxing and music in Englewood

Served 38–40 youth daily; 100 percent of Juvenile Intervention Support Center (JISC) youth successfully completed diversion program while on probation

Girls Like Me Project

Digital storytelling with at-risk adolescent girls

Stipends to two youth workers; 15 girls participated in six-week camp and created video testimonials on living peacefully

Sacred Ground Ministries

Mentoring program with at-risk youth in Greater Grand Crossing

25 youth received more than 150 hours of violence prevention, restorative justice and recreational programming

Woodlawn Re-Entry Project

Transitional program for youth re-entry in Woodlawn

Project successfully transitioned 85 percent of program participants from incarceration back to school

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HIV/STI & CANCER HIV AND STI

The University of Chicago Medicine’s Urban Health Initiative partners with the Chicago Center for HIV Elimination (CCHE), which is expanding the availability of community resources for treatment and prevention of HIV and sexually transmitted infections, including screening, testing and counseling services.

In 2018, CCHE introduced its Health Outreach and Mobile Engagement (HOME) vehicle to deliver testing and counseling services throughout the community and directly to the homes of residents.

In addition, CCHE expanded support services to include food assistance and help for community members who need transportation and clothing for job interviews.

946

HIV screenings

27%

tested positive

8

people newly diagnosed

HEALTH EQUITY

Anu Hazra, MD (left), provides care and counseling on the HOME mobile medical unit.

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Community Benefit Report 2018

Building the capacity of community-based organizations through grants and other support

CANCER GRANTS AND PROGRAMS

Center for Asian Health Equity (CAHE)

Asian Health Coalition

UChicago Medicine’s Center for Asian Health Equity (CAHE) received a $6 million National Cancer Institute grant for colorectal cancer (CRC) prevention research, to be conducted over the next five years. CAHE’s director, Karen Kim, MD, MS, works to improve CRC screening and follow-up among underrepresented populations and groups that have not been screened.

The State of Illinois ranks in the lowest 25 percent for CRC screening in the United States and consequently has a high CRC incidence. Cook County, the most populous and diverse county in Illinois, has one of the highest CRC mortality rates in the state.

UChicago Medicine provided funding for the Asian Health Coalition and its efforts to educate and screen underserved populations at increased risk of developing colorectal cancer. Populations served included Asian-American and African-American community members living in low-income South Side neighborhoods. The grant program helped raise colorectal cancer awareness, promote prevention behaviors and connect at-risk individuals to specialty care. More than 6,900 community members were educated on colorectal cancer and screening. The coalition provided in-home screening kits to 307 people.

2018 HIGHLIGHTS

$50,000

Karen E. Kim, MD, MS (far left), specializes in the prevention, screening and early detection of colorectal cancer, and will continue her research and efforts to ensure underrepresented populations get screened.

awarded (FY 2017)

6,982 people served

Sisters Working It Out  UChicago Medicine provided funding to Sisters Working It Out (SWIO), a breast cancer education and awareness initiative. The initiative focuses on educating at-risk communities about breast cancer, increasing screening, creating opportunities for women to become health advocates and promoting the use of local health services.

With the funds, SWIO provided breast cancer education to more than 1,900 people as well as 12-week community health educator training to 16 women.

2018 HIGHLIGHTS

$50,000 awarded (FY 2017)

1,914

people served

We are thrilled to have this opportunity to study the implementation of evidence-based interventions to increase colorectal cancer screening among vulnerable populations.

KAREN KIM, MD, MS Center for Asian Health Equity

Survivors and supporters gather for a Sisters Working It Out event.

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COMMUNITY ENGAGEMENT & OUTREACH The University of Chicago Medicine offers and supports events and programs that promote community health and wellness.

UChicago Medicine participates in health fairs, forums, fitness programs, festivals and other events — and partners with valued community organizations — to provide health-focused education and services on the South Side.

UChicago Medicine offers many opportunities for community engagement and service.

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Community Benefit Report 2018

Pediatric Mobile Medical Unit

WVON 1690AM Community Health Focus Hour Sponsored by UChicago Medicine since 2010, the Community Health Focus Hour (CHFH) provides WVON listeners and community residents with an opportunity to comment, ask questions and connect to medical resources in the community. In 2018, CHFH aired 43 live shows on Saturday afternoons, covering medical, social and disparity-related topics, including healthy food accessibility, diabetes, breast cancer, injury prevention and many others.

The University of Chicago Medicine Comer Children’s Hospital Pediatric Mobile Medical Unit delivers primary care and health education to children ages 3 to 19 on Chicago’s South Side. The 40-foot-long unit features two fully equipped exam rooms and is staffed by a physician, two nurse practitioners, a licensed clinical social worker, a referral manager and a program coordinator. The unit provides a full array of pediatric primary care services, including immunizations, physicals for school and sports, screenings for vision, hearing, lead poisoning and anemia, lab testing and acute care for illness or minor injuries.

Community Grand Rounds  The Center for Community Health and Vitality (CCHV) hosts its Community Grand Rounds series with the support of the University of Chicago’s Institute for Translational Medicine and the Urban Health Initiative.

The goal of Community Grand Rounds is to share research and information with the community as a way to improve health on the South Side. Each Community Grand Rounds event includes networking opportunities, a community meal, formal presentations and audience Q&A sessions. Events in 2018 covered such topics as breast cancer, men’s health, LGBTQ issues, diabetes, weight loss and more.

Public health expert Terry Mason, MD, speaks at a Community Grand Rounds event.

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SHARE Network The South Side Healthy Aging Resource Experts (SHARE) Network provides high-quality health information to meet the unique health needs of older adults in the community. SHARE Network facilitates collaboration between geriatric medical experts at the University of Chicago’s Section of Geriatrics and Palliative Medicine and community organizations. SHARE Network and partner organizations have reached more than 2,500 older adults, family members and caregivers at more than 130 free community events across the South Side.

The group also developed and distributed more than 6,000 copies of a free Health Resource Guide for older South Side residents.

ECHO-Chicago Founded by UChicago Medicine’s Daniel Johnson, MD, in 2010, ECHO-Chicago brings together community health centers and academic medical centers for collaborative, curriculum- and case-based learning. In 2018, ECHOChicago launched a series on complex pediatric asthma and opioid use disorder, which involved 28 communitybased health care providers from 22 clinic sites.

Through UChicago ROCK, John Purakal, MD, participates in a variety of health education events.

Local youth joined Ci3’s Design Thinking Lab to co-design an outreach promotion for their peers.

Ci3  The Center for Interdisciplinary Inquiry and Innovation (Ci3) in Sexual and Reproductive Health is a research center at the University of Chicago focused on adolescent sexual and reproductive health. In summer 2018, Ci3’s Design Thinking Lab invited young people from several neighborhoods on Chicago’s South Side to develop a youth-facing communications brand campaign addressing sexual and reproductive health issues.

 UChicago ROCK

As physicians we have a certain responsibility to be of service to the community. And educating patients is so important.

JOHN PURAKAL, MD Founder and Director, UChicago ROCK

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Community Benefit Report 2018

Launched by UChicago Medicine emergency department physician John Purakal, MD, UChicago ROCK (Raising Our Community’s Knowledge) is a health education initiative engaging medical students, physicians and other health care professionals, who give lectures and demonstrations throughout Chicago’s South Side communities. Topics include high cholesterol, high blood pressure, heart health and diabetes, drug use, women’s health, sexually transmitted infections and depression.

UChicago ROCK conducted 10 events in 2018, reaching close to 200 people. The group also conducts outreach using online and social media platforms.

AWARDS AND RECOGNITION

Top-Quality Care

Diversity and Equity Award

In 2018, the University of Chicago Medicine received its 14th consecutive A grade in hospital safety from The Leapfrog Group, making it the only academic medical center in Chicago to consistently earn the top score from the prestigious industry watchdog. Of the more than 2,600 hospitals surveyed nationwide in the fall 2018 period, UChicago Medicine is one of 42 health care organizations to have received 14 sequential A’s since Leapfrog began its semi-annual hospital ratings in 2012.

In 2018, UChicago Medicine earned a spot on BlackDoctor.org’s (BDO) 2018 Top Hospitals for Diversity list, as one of 55 hospitals nationwide and one of three Illinoisbased medical institutions. BDO is a leading health and wellness online destination for African-Americans. Each hospital on the list delivers quality care at the highest level, while promoting equity and inclusion in their operations, programs, services and staffing.

Best Places to Work UChicago Medicine is featured in Becker’s Healthcare “150 Top Places to Work in Healthcare” list for 2018, which highlights hospitals, health systems and health care companies that promote diversity within the workforce, employee engagement, professional growth and volunteerism. The award also recognizes organizations that offer unique wellness and personal benefits that support a positive work/life balance, as well as recognition programs to highlight employees’ accomplishments.

Nursing Excellence Magnet Recognition ® Award  In April 2018, UChicago Medicine received the prestigious Magnet Recognition Program designation from the American Nurses Credentialing Center for excellence in nursing and patient care. Community engagement by nurses is one of the criteria evaluated to receive the award. Over the course of five years, UChicago Medicine prepared for and participated in the Magnet Recognition process to renew its focus on patient care improvements.

Leader in LGBTQ Healthcare Equality In 2018, UChicago Medicine was named an LGBTQ Healthcare Equality Leader by the Human Rights Campaign Foundation (HRC) for the fourth year in a row. The designation was awarded in the 11th edition of the Healthcare Equality Index (HEI), based on four categories: foundational elements of LGBTQ patient-centered care, LGBTQ patient services and support, employee benefits and policies, and LGBTQ patient and community engagement. UChicago Medicine received the maximum score in each section.

Nursing staff and employees across UChicago Medicine celebrate receiving the prestigious Magnet Recognition Program designation for excellence in nursing and patient care.

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Volunteer Services In 2018, through UChicago Medicine’s Volunteer Services, 985 internal hospital volunteers dedicated 80,097 hours to support patients, families and staff.

Volunteers included South Side residents, high school students, college students, working professionals and retirees looking to give back to their communities and develop their skills and knowledge in health care. »» Southside Occupational Academy: Provides students with disabilities the opportunity to gain entrylevel skills through on-the-job training at UChicago Medicine. 2018 marks the seventh year of this partnership. »» Feed1st Food Drive: Volunteer Services partnered with Feed1st and the Comprehensive Cancer Center to address food insecurity among oncology patients and families. The food drive yielded more than 1,300 pounds of non-perishable food — about 1,800 meals.

Volunteer Ambassador Program (Employees)  The Urban Health Initiative’s Volunteer Ambassador Program recognizes employees who volunteer during their personal time for at least four events throughout the year, including the UChicago Medicine Day of Service and Reflection (DOSAR) and the Bud Billiken Parade. These volunteers are champions for UHI and improving health outcomes on the South Side. They haul boxes, set up and staff health events, distribute health information and resources and more. Ambassadors complete training and orientation programs to prepare them for serving the community, and they are honored at an annual recognition event.

»» Adult ED Clothing Closet: Led by William Weber, MD, the emergency department residents led a clothing drive to provide clean, warm clothes for patients who are homeless or who had their clothing cut during a trauma resuscitation. Volunteer Services assisted with donation and inventory management.

Volunteer Ambassadors are recognized for their service.

985 80,097 Pritzker School of Medicine students, physicians and staff spearhead community initiatives and provide valuable volunteer support at events like the Bud Billiken Parade and DOSAR.

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Community Benefit Report 2018

985 volunteers dedicated 80,097 hours to support patients, families and staff

Bud Billiken Parade

Black Women’s Expo  The University of Chicago Medicine exhibited at the 24th annual Black Women’s Expo in spring 2018, co-sponsoring the Health and Wellness Pavilion. The event, which attracted 30,000 attendees, promoted the theme “She Matters,” a tribute to the importance of African-American women’s strength and health.

Attendees stopped by UChicago Medicine’s booth to talk to physicians, get advice and gather information on health issues. UChicago Medicine also provided a variety of health-themed resources, including a blood pressure screening station and a discussion clinic on heart disease and stroke.

For more than 15 years, the University of Chicago Medicine has sponsored the Bud Billiken Parade to support and encourage area students as they start the school year.

More than 250 UChicago Medicine employees, family and friends participated in the 2018 parade, marching the two-mile route along Martin Luther King Jr. Drive, which was lined with hundreds of members of our South Side community. Featuring more than 300 participating organizations — including dance and cheer teams, marching bands, community groups and corporate sponsors — the backto-school celebration is billed as the secondlargest parade in the United States.

African Festival of the Arts Each year, staff and volunteers from UChicago Medicine’s Urban Health Initiative participate in the African Festival of the Arts in Washington Park, where more than 30,000 attendees gather over Labor Day weekend in a fun, family-friendly atmosphere. In 2018, UChicago Medicine co-sponsored the Health and Wellness Pavilion and offered health screenings, nutrition tips, Q&A sessions and fitness demonstrations.

Black Women’s Expo attendees stop at the UChicago Medicine exhibit for fitness tips.

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Hundreds of community members and volunteers joined WNBA Chicago Sky players at the worldrecord-breaking ChicagoFit event.

WNBA Chicago Sky and ChicagoFit The University of Chicago Medicine and the WNBA Chicago Sky officially broke the Guinness World Record for the largest basketball lesson, during 2018’s #ChicagoFit Health and Fitness Festival.

1,442 people participated in the July 8 lesson which took place at Soldier Field. The event also featured free health and wellness assessments and screenings, as well as information about stroke prevention, weight management, eye health and more. The two organizations announced a multiyear partnership in February 2018 that named the academic health system as the official medical provider and a major sponsor of the team.

The Chicago Sky and UChicago Medicine wanted to do something that brings our shared values to life and gets Chicagoans moving, excited and inspired for getting fit and living healthy.

SHARON O’KEEFE President of the University of Chicago Medical Center

Day of Service and Reflection (DOSAR)  In the spring of 2018, more than 200 employees, along with their friends and families, participated in UChicago Medicine’s 16th annual Day of Service and Reflection (DOSAR). Through DOSAR, volunteers helped 13 South Side community organizations with hands-on tasks such as gardening, cleaning and painting.

 Real Men Cook In 2018, UChicago Medicine participated in and cosponsored the 29th annual Real Men Cook, which honors fathers and father figures. In the “Real Docs Cook” tent, physicians, faculty and medical staff grilled and served lunch to hundreds of attending community members.

UChicago Medicine staff and physicians serve community members during the annual Real Men Cook event.

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Community Benefit Report 2018

To partner with UChicago Medicine and for all of these professionals to come out and say, ‘I am a servant leader’ — who may be doctors by trade, but are also servants — has put a smile not only on our faces, but in our hearts.

SHERIDA MORRISON CEO, Demoiselle 2 Femme, one of 13 organizations benefiting from UChicago Medicine volunteer efforts on the Day of Service and Reflection

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5841 SOUTH MARYLAND AVENUE CHICAGO, IL 60637

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Program data and metrics included in this report are provided

by UChicago Medicine’s Community Benefit and Evaluation Team and the Community Health Needs Assessment.

The University of Chicago does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information, please see equalopportunity.uchicago.edu.