ESNEFT Induction Handbook by ColchesterHospital

ESNEFT Induction Handbook 2024

Welcome to East Suffolk & North Essex

The information contained within this guide will help you prior to and during your placements with us.

It contains general information about the trust and what you can expect. You will also receive a Guide to Suffolk Pack for an insight into the Local area.

About ESNEFT

• Who are we?

• Our Philosophy & Strategic Objectives

Expectations

• What you can expect from us

• What we expect from you

• Dress code

Key ESNEFT policies

• Raising Concerns

• Reporting Incidents

• Social Networking Sites

• Information Governance Traveling to us

• How to Find Colchester Hospital

• How to Find Ipswich Hospital

• Parking Permits

Induction

• Joining instructions Orientation

• Hospital Site Maps & Ward Guide

• Your shifts

• Reporting Absence/Sickness

• College Tutors And Faculty Leads

• Booking annual leave

• Study Leave

• Rest and Facilities spaces

Hospital IT & Security

• General Security

• Student ID Badge

• IT Log on & Training

• ESR – Electronic Staff record

• Moodle E-Learning

• Employee online

Hospital Facilities

• Food & Drink

• Cash Machine

• Shopping

• Accommodation

You’re Learning Environment

Learning Resources Collaborative Learning

Hospital Services available to you.

• Faculty of Education & Medical Education

• The Spiritual Care & Chaplaincy Team

• Palliative & End of Care Live

• Rota Coordinators contacts

• Wellbeing & Support

• Guardian of Safe Working Hours (GOSW)

Contacts

• GP lead employer

• Rota

• Other Contacts

Introduction to ESNEFT

Colchester

Colchester hospital is a large district general hospital providing hospital services to a surrounding population of nearly 370,000 people. The hospital has just over 760 beds. There is an onsite state of the art Surgical Simulation Centre (the ICENI centre). Which is a widely recognised by healthcare professional across the county and internationally.

Ipswich

Ipswich Hospital is a large district general hospital providing acute hospital services to nearly 400,000 people living in Ipswich and East Suffolk. The hospital has 550 beds. There is an excellent Post-Graduate medical centre, housed in a purpose-built unit at the hospital, with a well-stocked medical library and simulation suite. Ipswich Hospital is part of the comprehensive local research network for Norfolk and Suffolk with a particular strength in research on Cancer, Diabetes and Rheumatology.

ESNEFT

-Provides a range of community services in north Essex, which is provided by North East Essex Community Services Division (NEECS). These include the services provided by the Jubilee Unit, Outpatients department and Coastal Birthing Unit and community Midwifery teams based at Clacton and Harwich, as well as services based in Harwich Community Hospital.

We also have a number of partnerships with other Trusts, care organisations or voluntary sector organisations that support healthcare provision and/or students

What you can expect from us

 You will receive an induction into your work area to ensure you are familiar with the environment and are able to practice safely.

 You will discuss your learning needs and outcomes at the beginning of the placement.

 We will provide an environment conducive to meet identified individual learning needs, which is also safe and healthy to work in.

 During your placement, you will be allocated an Education and Clinical supervisor. They will assist and support you during your clinical work and will assess your performance against your course learning outcomes, and provide feedback to help you develop your skills.

 You will receive supervision during your clinical practice.

 You will be a valued member of the multidisciplinary team during your placement, and can expect support from all our colleagues.

 We will listen to your feedback about your placement and will respond to any issues raised confidentially and sensitively.

 Your Education and Clinical supervisors will be responsible for your formative & summative assessments and will be responsible for your personal learning support

 The Education Team will support you with your training requirements and advise on professional development. The team will be available to advice on any procedures relating to training and education.

What we expect from you

• We expect you to arrive on time for planned shifts and any other activity identified by the Education and Clinical supervisor.

• We expect you to ensure you are aware of your learning outcomes for the placement and specific learning needs.

• We expect you to act in a professional manner.

• We expect you to dress in accordance with the Trust uniform policy.

• We expect you to complete all Mandatory training requirements during your placement with in the required timeframes.

• We expect you to keep up to date with the requirements of your online education portfolios

• We expect you to maintain and respect confidentiality at all times. This applies to patients, their records and all information governance requirements.

• You should inform your Education and Clinical supervisor if you are unwell and not able to attend your placement.

• We Expect you contact the staff helpline on 0300 303 1361 to report absence.

• We would like you to raise any issues regarding your placement or patient safety with your Education and Clinical supervisor, Lead consultant and the education team

• And Lastly we expect you to act with kindness and respect to all you collages within ESNEFT in accordance to the Trust policy

Dress codes

You are expected to be properly dressed at all times whilst on the Trust's premises.

The Trust policy is that theatre blues are not to be worn outside theatres. There is a bare below the elbow policy when examining patients. Please use alcohol hand rubs, and soap and water as appropriate.

• The full policy for Uniformed and Non-uniformed staff is on the intranet.

Uniform and Corporate Dress Code Procedure v2.0 - ESNEFT.doc (sharepoi nt.com )

• Wearing the Trust uniform in public places, such as supermarkets or public transport, is not acceptable. The only exception will be when staff are performing their role in the community.

• Uniforms (including scrubs) are not to be worn when travelling to or from work by any method (walking, using public transport or by car). Staff must get changed at work. This includes staff that are on-call and live in the locality. The exception is when staff are performing their role in the community.

• The ESNEFT Adverse Weather Policy provides detail regarding any changes to uniform due to extremes of weather.

Key ESNEFT Policies

Raising Concerns

Our Trust aims to promote a culture where our staff and students feel able to raise concerns, ideally openly or if they prefer anonymously. The Trust has a range of measures to encourage trainees, students, apprentices and staff to speak up about their concerns.

We want all staff to feel safe. We know that some staff may feel uncertain about speaking up. You may believe that it will be held against you or that you may suffer detriment after speaking up.

We offer absolute protection to all staff that speak up in good faith.

Provided you are acting honestly and in good faith, it does not matter if you are mistaken or if there is an innocent explanation for the concerns.

If you raise a concern under the Raising Concerns policies, regardless of the route you choose to speak up, you will not be at risk of any form of reprisal, or reprimand or be subjected to any form of detriment.

You can raise concerns in many ways:

• With your, clinical or education supervisor or area manager

• With the Education team

• With your personal tutor

• By contacting the “Freedom To Speak Up Guardian" - 01206 745300 or 07919298635

• Via the confidential Email: raisingconcerns@esneft.nhs.uk

• All staff raising concerns/speaking up will be offered a referral to the wellbeing team or Occupational Health for psychological support or debriefing via the staff helpline (0300 303 1361

ESNEFT's values

We do not tolerate the harassment or victimisation of anyone raising a concern. Nor will we tolerate any attempt to bully the employee into not raising any such concern.

Any such behaviour is a breach our core values and, if upheld following investigation, may could result in disciplinary action.

We strive for all our colleagues to always remember our trust values:-

• Optimistic – We will work together positively to make time matter for all our patients and staff

• Appreciative – We understand and value the role we all have in delivering better patient care every day

• Kind - We will value diversity and provide a caring and listening environment for all our patients and staff

Reporting Incidents

It is the duty of all staff working within the Trust to report incidents, near misses, hazards and work related injuries using the Trust Datix Electronic Web Incident Form (DIF1) as soon as practicably possible after the event.

This can be accessed via the quick links drop down on the home page on the intranet and then select nonclinical links. Ask any member of staff should you require assistance in completing a form.

You should also inform your Line Manager \ Clinical \ Education supervisor or area manager of any incident you observe and report.

Social Networking Sites

We recognise that these sites are a useful way of communicating and sharing information with friends and colleagues, however, information placed on social networking sites is in the public domain and can therefore be viewed by other people. The Trust rarely needs to take action over a registrant’s use of social networking sites; however, we would take action about staff using such a site if it raised concerns about their fitness to practice

You should make sure that when you use the sites, your usage is consistent with the standards set by your governing bodies

• You must act in the best interests of service users.

• You must respect the confidentiality of service users/Trust personnel and the Organisation as a whole.

• You must keep high standards of personal conduct.

• You must not make announcements regarding COVID-19 on your social media account.

• If you are contacted via social media with questions related to COVID-19 you should redirect people to https://www.nhs.uk/conditions/coronavirus-covid-19/ or https://www.gov.uk/coronavirus

• You must behave with honesty and integrity and make sure that your behaviour does not damage the public’s confidence in you or your profession

When you post information on social networking sites, you should consider whether it is appropriate to share that information. If the information is confidential and is about your service user, patient, client or colleague, you should not put it on a site. You may use social networking sites to share your views and opinions but you must adhere to your professional body’s values. We might need to take action if the comments posted were offensive, for example if they were racist or sexually explicit

Information Governance

When dealing with Personal and Sensitive data, make sure that it is:

• S - Secure (Put away when finished with? Computer locked or logged off?)

• E - Error Free (All details correct?)

• C - Consent (Are we sharing with the right people?)

• U - Up to date (Accurate? Still needed?)

• R - Relevant (Using it for the reason it was collected?)

• E - Exactly as you would want your own personal data used

Working in a hospital, you will have access to lots of patient data. This is known as Personal or Sensitive information.

Personal information is anything that can be used to identify an individual, either on its own or in conjunction with something else e.g. name, date of birth, address etc

Sensitive information is something that tells us about that person, including religious beliefs, sexual orientation, physical or mental health. Both these types of information are regulated by legislation, including the Data Protection Act and GDPR, and you are expected to keep them confidential.

You are not allowed to look up the details of anyone that you are not directly providing care for, such as friends, family or colleagues. Such inappropriate use of access is likely to result in disciplinary action.

Please double check information before handing over documentation to patients, to ensure that it is for the correct patient as there have been some incidents where patients have been handed information for a different patient and taken it home.

Please ensure that printed/written handover sheets are disposed of in the special confidential waste bins (big blue wheelie bins). These should not be taken off the ward to home or out of the hospital at all.

Phone

Make sure you know who you're talking to if you're discussing personal information and that the person you are talking about has given permission to share the information. Do not discuss confidential patient information in areas where they may be overheard. In some circumstances a “password” can be arranged by the ward for a family member to enable us to confirm the person we are speaking with. This should only be arranged with the Ward Manager.

Email

Your email addresses, provided by the hospital or the university, are not secure. Never use them in relation to patient identifiable data. If unsure about the process for making clinical referrals always ask a member of staff, do not attempt to complete these alone.

More information can be found on the Information Governance intranet pages including all our policies and procedures.

Your Journey

Travelling to - Colchester Hospital

Bus discounts

By Bus

There are various buses which travel to Colchester Hospital. The bus services 8 and 65 provide a frequent service from the town centre and North Station to Colchester Hospital dropping off in Turner Road and picking up outside the hospital's main entrance.

Bus service 61 runs from University of Essex to the hospital.

ESNEFT colleagues have access to 50% discount off season tickets across Colchester and Ipswich. Please contact the travel team for further details.

For timetables and updates please visit the Greater Anglia website

For more information, please contact Travel line on 0870 608 2608.

Park & Ride

ESNEFT colleagues have access to FREE Park & Ride services across both Colchester and Ipswich.

This is located just off the A12 at Junction 28, adjacent to the BP Petrol Station and McDonalds. Buses run regularly Monday to Saturday. The journey from the Park and Ride to the hospital takes approximately 10 minutes.

Staff DO NOT need to park their vehicle at the Park & Ride to utilise the service. Please see the links above to view the route of all services.

To confirm if the park & ride is open and review timetables please check the Essex Highways website; https://www.essexhighways.org/bus/park-and-ride/colchester-park-and-ride.aspx

Travelling by Car

https:// www.cpppermitsystem.co.uk /eastsuffolkandnorthessexn hsfoundationtrust/login.php

Applying

for a car park permit

Coming from the A12, leave at junction 28. Follow the signs to the hospital taking Via Urbis Romanae, Mill Road and Turner Road. The hospital is on Turner Road. Parking at the hospital is very limited, so please use the Park and Ride service when possible. The Park and Ride terminus is near junction 28 of the A12. Staff parking is available, see below.

Parking is free, however you do need a permit as there is an automatic vehicle recognition system in place for parking at the Hospital. Please register via the below link:

Parking at Colchester and Ipswich Hospital is managed by the Car Parking Partnership (CPP). The CPP manages the automatic number plate recognition (ANPR) system on site that records your number plate as you enter and exit. This means no paper permits. Apply for a car park permit on the CPP website

Please note that we will only exempt for the first 10 days to allow for the permit application to be made and processed , after that parking fine will be issued without a permit.

The Education team do not have the overall decision on whether a permit is granted, This If your application is declined please contact travel.plan@esneft.nhs.uk if you need to discuss this further/appeal. Any fines issued in error can also be queried by contacting travel plan.

Carshare scheme

Our car share scheme is an environmentally friendly way of getting to and from work by sharing a lift with someone on their route. Please visit the following link ESNEFT Liftshare community

Travelling By Train

Colchester North Station is a four-minute bus ride from Colchester Hospital.

The numbers 65, 8 and 61 can be taken from the lay-by outside the station, accessed via the exit near platform 4. Alternatively, Colchester Hospital is only a 15-minute walk from North Station (1.6 miles).

Taxis are available outside North Station.

Planning your train journey

For timetables and updates please visit the Greater Anglia website

ESNEFT colleagues have access to 10% discount off certain season tickets and Flexi Seasons with Greater Anglia at both Colchester and Ipswich.

To purchase your ticket, you will need to visit the railplus Greater Anglia website.

You will need to use your work email to register and log in on the railplus website.

Once logged in, you can visit Season Renewals or Flexi Seasons from the top menu and follow this to enter your details. Fill out the required fields, leaving any (OFFICE USE ONLY) fields blank.

You will then be taken to the Quote screen, which will show the item you are requesting a quotation for.

Once you have registered or signed in you can click ‘Submit Quote Request’. Business Travel will calculate your price, taking in to account your discount and subsidy and send you a quotation to your registered email.

You can accept and pay by clicking Proceed to Checkout within the email and selecting your delivery.

If you don’t have a rail photocard ID, you can use your driving license as proof of ID.

Travelling By Bike

Planning your cycle route

There is ample covered cycle parking at Colchester and Ipswich hospital and the PCC. They can all be reached by a number of local quiet and off-road cycling routes, so if you live locally and are able to cycle.

• use your planner to devise your journey

• Colchester map showing cycle parking facilities

Bike maintenance and free bikes

In addition, two cycle repair stations with bike stands and a range of tools, including a foot pump are available outside Training Block South at Colchester Hospital. We also run weekly bike maintenance sessions at Colchester and Ipswich hospitals. More complex repairs are charged at a flat rate of £25 to ESNEFT staff

• Ipswich: 13:00 to 15:00 on Wednesday (Main Entrance)

• Colchester: 10:00 to 12:00 on Wednesday (Main Entrance)

Free bicycles for NHS members of staff are also available from the bike maintenance provider. Please enquire at the bike maintenance sessions for further details. If you have a bicycle that you no longer require, please contact our bike maintenance provider who will happily refurbish your bike and provide it to another member of ESNEFT staff free of charge.

A bicycle user group meets bi-monthly and can be contacted via the chair, Paul Byrne. If you are interested in cycling to work but you do not feel you have the confidence, please email the Travel Plan team.

Cycle to work scheme

You can purchase a new bike and receive a discount of up to 40% through our Cycle to work scheme. For bikes costing under £1,000 this can be repaid over 12 months. With bikes costing over £1,000 it can be repaid over 24 months. For more information visit the Cycle Scheme website and the employer code is c9d20.

Walking to work

Colchester and Ipswich Hospital are blessed with lots of local offroad walking routes including Highwoods Country Park and Rushmere Heath.

Please contact the travel team for local walking route maps as well as some suggested lunchtime walks.

Colchester Hospital walking map

By Bus

Travelling to – Ipswich Hospital

There are bus stops inside the hospital grounds, just outside the Garrett Anderson Centre (Emergency department) and on Woodbridge Road, near a pedestrian entrance to hospital grounds.

Routes 2, 5, 5E, 6, 75, 78 and 79 stop inside the hospital grounds. For bus timetables for these routes please visit the Ipswich Buses website

Routes 63, 64, 65, 66, 66a, 75, 77, 800, 900 and 978 run through the Park and Ride bus stop on the Woodbridge Road entrance to the hospital. For bus timetables for these routes please visit the First website.

Bus discounts

ESNEFT colleagues have access to 50% discount off season tickets across Colchester and Ipswich. Please contact the travel team for further details.

For timetables and updates please visit the Greater Anglia website For more information, please contact Travel line on 0870 608 2608. Bus discounts

Park & Ride

ESNEFT colleagues have access to FREE Park & Ride services across both Colchester and Ipswich.

Staff are encouraged to use the Park and Ride with staff car parks regularly at capacity at both Colchester and Ipswich Hospital.

To confirm if the park & ride is open and review timetables please check the Ipswich Park & Ride page on the Firstbus website.

Staff DO NOT need to park their vehicle at the Park & Ride to utilise the service. Please see the links above to view the route of all services.

Travelling By Car

Parking is free, however you do need a permit as there is an automatic vehicle recognition system in place for parking at the Hospital. Please register via the below link: https://www.cpppermitsystem.co.uk/eastsuffolkandnorthessexnhsfoundationtrust/login.ph p

Applying for a car park permit

Please note that we will only exempt for the first 10 days to allow for the permit application to be made and processed , after that parking fine will be issued without a permit.

Carshare scheme

Our car share scheme is an environmentally friendly way of getting to and from work by sharing a lift with someone on their route. Please visit the following link ESNEFT Liftshare community

Travelling By Train

Ipswich has two railway stations:

 Ipswich Rail Station (IPS) is 4.7 miles from the hospital. The station has a taxi rank. The 66 bus runs between the train station and the hospital.

 Derby Road Rail Station (DBR) is 1.3 miles from the hospital. The station does not have a taxi rank. The 6 bus runs from nearby Foxhall Road to the pedestrian entrance to hospital grounds opposite Adelaide Road. From Derby Road Rail Station the hospital is a 20 minute walk via Foxhall Road and Pearson Road.

Planning your train journey

For timetables and updates please visit the Greater Anglia website ESNEFT colleagues have access to 10% discount off certain season tickets and Flexi Seasons with Greater Anglia at both Colchester and Ipswich. To purchase your ticket, you will need to visit the railplus Greater Anglia website

You will need to use your work email to register and log in on the railplus website.

Once logged in, you can visit Season Renewals or Flexi Seasons from the top menu and follow this to enter your details. Fill out the required fields, leaving any (OFFICE USE ONLY) fields blank. You will then be taken to the Quote screen, which will show the item you are requesting a quotation for. Once you have registered or signed in you can click ‘Submit Quote Request’. Business Travel will calculate your price, taking in to account your discount and subsidy and send you a quotation to your registered email. You can accept and pay by clicking Proceed to Checkout within the email and selecting your delivery

If you don’t have a rail photocard ID, you can use your driving license as proof of ID.

Travelling to us by Bike

Planning your cycle route

Ipswich map showing cycle parking facilities

Bike maintenance and free bikes

Ipswich: 13:00 to 15:00 on Wednesday (Main Entrance) Colchester: 10:00 to 12:00 on Wednesday (Main Entrance)

If you are interested in cycling to work but you do not feel you have the confidence, please email the Travel Plan team.

Cycle to work scheme

Ipswich Hospital walking map

Walking to Work

Colchester and Ipswich Hospital are blessed with lots of local off-road walking routes including Highwood’s Country Park and Rushmere Heath.

Please contact the travel team for local walking route maps as well as some suggested lunchtime walks.

General information about parking permits, parking rates for staff with permits, walking and cycling to work and more can be found at: https://esneft.sharepoint.com/sites/ESN-Intranet-YourJ ourney

- Ipswich: Travel.Plan@esneft.nhs.uk

- Colchester: Travel.Plan@esneft.nhs.uk

Induction and Orientation

Induction day

Learning at ESNEFT will require an induction.

Full details of your induction, including your timetable are included in your welcome

The induction will be lead by the PGME education team.

Requirements of the day

• Introduction Speeches designed to best prepare you for your 1st day with the Trust

• Mandatory Training talks

• HR Check

• ICT Training

• Smartcards

• Name Badges

• Information Stalls

• Maps , Rota info, Booklets and Flyers

Hospital Site Map & Ward Guide

Colchester

Hospital Site Map & Ward Guide

Ipswich

ESNEFT aims to provide 6 weeks’ of rostering in advance although this may be hinder if there is sickness or changes in staffing within ESNEFT.

Your departments Rota Coordinator is your main contact for your shift pattern.

If for any reason you need to request a specific day or change a shift please contact the Rota Coordinator and you Line Manager who will see if it is possible to accommodate your request. You will be required to work all shift patterns, however this will be to ensure you are appropriately supervised and exposed to a wider learning experience.

Rotas Coordination’s contacts are included at the back of this booklet. https://esneft.sharepoint.com/sites/ESN-Intranet-GuardianOfSafeWorking/SiteP ages/Rota-Coordinators.aspx

You will be given you Rota coordinators contact information at induction

Long Day (LD) 08:45 - 21:15

Night Shifts 21:00 – 08:45

Twilight Shifts (TW) 14:30 - 23:30

Reporting Absence/Sickness

There is a 2 step process to reporting ALL absences from placement:

1. Contact the department as soon as possible by ringing them and asking to speak to you clinical supervisor / line manager

2. Contact the Staff helpline on 0300 303 1361 to update them of the absence and they will alter health roster accordingly.

You must follow these steps for each shift you are absent for, informing each contact of the reason for your absence. Once you are fit/able to return you must inform both the ward and the helpline.

Please familiarise yourself with the policy regarding absence due to diarrhoea and vomiting

If you or a member of your household has COVID-19 symptoms, please call the staff helpline of 0300 303 1361.

Please do not be concerned by absence related to self- isolating, you will not be penalised for needing to self-isolate. It is imperative though that you follow the guidance of ESNEFT whilst on placement with us.

The helpline will provide guidance on when you may return from any Covid-19 related absence.

If the helpline advise you to stay off duty, please ensure you contact the department as above to inform them of your absence

Meet Your College Tutors And Faculty Leads

Dr Stephen Cole

Anaesthetic College Tutor –Colchester

Dr David Gannon

Acute Medicine College Tutor – Colchester

Dr Sam Blows

General Medicine College Tutor - Ipswich

Dr Suat Loo Oncology College Tutor – Colchester

Dr Imogen Rose

Paediatrics Tutor –Ipswich

Dr Siobhan King

Anaesthetic College Tutor –Ipswich

Dr Andrew Taylor Anaesthetics & Intensive Care Tutor - Ipswich

Dr Karunakaran Vithian General Medicine College Tutor – Colchester

Dr Deborah Abrams Oncology College Tutor – Ipswich

Dr Angeliki Menounou Paediatrics Tutor –Colchester

Dr Ben Scoones

Anaesthetic College Tutor –Ipswich

Dr Daniel Stanciu Emergency Medicine Tutor – Colchester

Dr Neeraja Yeddula O & G College Tutor –Colchester

Mr Vasileios Kostakisl Ophthalmology College Tutor – Ipswich

Dr Jasmin Patel Acute Medicine College Tutor – Ipswich

Dr Alexandra Newman Emergency Medicine Tutor - Ipswich

Mr Chrys Dimitriou Ophthalmology College Tutor – Colchester

– Ipswich

Dr Joanna Cook O & G College Tutor –Ipswich

Dr James Hathron Radiology College Tutor

Yvette Adjei- Gyamfi Radiology GP Program- Colchester

Dr Brain Camilleri Renal College Tutor Ipswich

Mr Fahed Youssef Surgery College Tutor –Ipswich

Mr Samir Sahay Foundation Programme Director - Colchester

Dr Eleana Ntatsaki Rheumatology College Tutor Ipswich

Dr Kamani Moodley Foundation Programme Director – Ipswich

Dr Cathy Gouveia Undergradate Sub Dean Colchester

Dr Baz Kuppuswamy – Dr Qurat Rizvi Colchester GP TPD

Dr Jonathan Campbell Director Medical Education

Dr Sharmila Poovali SAS doctors Ipswich

Dr Hemant Laxaman Foundation Programme Director – Ipswich

Dr Jonathan Douse Undergraduate TutorIpswich

Jayne Hiley – Colchester GP TPD

Undergraduate Tutor & Deputy Director of medical education Colchester

Dr Andrew Hall Ipswich GP TPD

Dr Praveen Ande Deputy Director of Medical

Other Absence Contacts

Staff COVID Support Service (Suffolk)

Fast tracked psychological interventions for staff affected by COVID. Provided by NSFT

Tel: 0300 123 1335

Monday to Friday (9.30am-4.30pm)

Occupational Health

Ipswich: 01473 704 011

Colchester: 01206 745 284

Email: occupational.health@esneft.nhs.uk

Suffolk Wellbeing Service (Suffolk IAPT)

Range of webinars and psychological interventions including 1 to 1 sessions.

Provided by NSFT

Tel: 0300 123 1781

https://esneft.sharepoint.com/sites/ES N-Intranet-YourWellbeingHub

Wellbeing Hub/ contacts

Wellbeing@esneft.nhs.uk

0300 303 1361 Option 3

8:30-4pm

Employee Assistance Programme

Counselling and emotional support, debt and financial management, legal and tax advice, family care and everyday matters.

Tel: 0800 085 1376

Email: assist@cic-eap.co.uk

Employee Assistance Programme

Website

http://well-online.co.uk/

Log on Information: Website Username: ESNEFT Password: wellbeing

Therapy for You (Essex IAPT)

Range of webinars and psychological interventions including 1:1 sessions.

Provided by EPUT

Tel: 01206 334 001

Psychological Debrief

Post incident psychological first aid debrief

debrief@esneft.nhs.uk

Metal health first aiders / contacts

Welfare checks with trained Mental Health

First Aid staff

mhfa@esneft.nhs.uk

kerry.bird@esneft.nhs.uk

Bereavement Support Line

Operated by Cruse: The helpline is run by trained bereavement volunteers, who offer emotional support to anyone affected by grief. They offer a space to talk about your feelings and how you’ve been coping. Volunteers are completely non-judgemental and won’t share what you’ve told them with anyone else, unless you are in danger.

Tel: 0808 808 1677

Nurse Lifeline

National, free and confidential peer-led listening service for all nurses, midwives, HCSWs, students and also for their families and friends. Volunteers are registered nurses and midwives, trained in support skills and suicide awareness. Their main aim is to lower the threshold for reaching out for support and normalise talking about experiences before breaking point is reached.

Tel: 0808 801 0455

Monday to Friday (7pm-11pm)

Booking Leave

Annual leave

Annual leave requests should be submitted to the rota coordinator.

There are restrictions on the number of people that can be away from each rota at any one time but your leave will not be restricted by consultant annual leave. Leave is allocated strictly on a first come first served basis, so get your requests in early. Annual leave cannot be transferred either from or to another hospital.

All on-calls MUST be swapped if applicable.

The hospital will not normally pay for leave not taken. If you leave it to the last minute you may lose your holiday

Annual Leave is booked Via Employee online (please see ICT section of this booklet)

Study Leave

A study leave request form must first be signed by your Clinical supervisor or the College Tutor for educational approval. If you are attending a day release course or other formal course, you are still expected to do or swap your nights on call.

Forms must be submitted before the event –retrospective forms may not be accepted

Leave should be requested in line with the NHSE Study Leave Policy –Study Leave - Policy | East of England (hee.nhs.uk)

Private study leave is generally not granted but under exceptional circumstances is at the discretion of the College Tutor.

All study Leave application should be emailed to study.leave@esneft.nhs.uk

The online Study leave application form can be found on the intranet Medical Study Leave (sharepoint.com)

The ESNEFT Employee Assistance Programme

Counselling and emotional support, debt and financial management, legal and tax advice, family care and everyday matters.

They can be reached on 0800 085 1376

Or Email: assist@cic-eap.co.uk

The Colchester site also offer ‘Talk to Sophie’

Rest facilities & spaces:

Rest – don’t travel Tired. Rest facilities are available to you that are:

• In the hospital

• Accessible Out of Hours*

• Safe

• Clean

• Quiet

• Simple Access

• Free

Bookable in advance – call accommodation on Ipswich: ext. 6868, Colchester: ext. 7676………….

Doctors’ Mess facilities

are available 27/4 at both sites, and via the doctors’ mess society you will have 24hr access to hot / cold food, organised events, rest areas, regular food and drink deliveries and more.

Security

it is advised that you do not bring valuable items or large amounts of cash with you whilst at work, as secure storage space is limited. You will be shown where you will be able to store your personal items on your first day and given the combination to the staff changing room and toilet.

Please do not give these numbers to anybody else nor let anybody in who is not wearing an ESNEFT ID badge. You have been advised that any electronic devices brought into the Trust for your e-pad use are your responsibility.

Contact security

To access this service, contact the E&FM Helpdesk on 6586 - Press Option 6 from the menu

The standard response times are:

• Emergency 5 minutes

• Urgent 10 minutes

• Routine 60 minutes

AN EMERGENCY

DIAL Ext. 3333 or 999 for police

Staff ID badges and door access

Whilst at ESNEFT you will be required to wear an ID badge at all times when on site. Your Line Manger will be able to request this on your behalf.

You will be supported to obtain an ID badge at induction.

Please bring some form of photo ID with you to induction, such as your student badge or a driving license. If you lose your Trust ID badge, you must report this to your Line Manger, Security & General office. A Data form may also be completed.

On completion of your placement, you must return your Trust ID and it will be deactivated. We have dedicated staff at Colchester and Ipswich that look after ID badges and door access. The

If you have any issues, please use the online form for ad-hoc ID badge and door access requests, such as:

 Replacement badges

 Amend the detail on front of badge (update photo, change job title, etc.)

 Request a change in door access

 Access the form by clicking here.

 Alternatively, use the QR code opposite and complete the form on your mobile.

ICT and Logins

IT service desk – Service desk - log tickets to fix any issues

https://servicedesk.esneft.nhs.uk/HomePage.do?vi ew_type=my_view

Remember: your log in is your responsibility

• DO NOT leave computers logged in when you are not using them

• DO NOT share your log in details

• DO NOT use the internet for personal use on Trust computers; websites such as social media, shopping sites and online banking are blocked, attempts to access them are recorded.

At induction you will be given a network account to be able to access PCs within the Trust for email/intranet access. You will be given log in details with a temporary password either before or at Trust Induction, which will need to be changed on first use.

Should you require support, please contact the Trust IT department on ext. 5990 or email https://servicedesk.esneft.nhs.uk/

If you are based at Ipswich hospital you will also need to log in to your Smartcard to access Clinical systems. Smartcard will be given on induction.

ICT Service Desk

You can log a request by emailing or calling the Service Desk extension.

ICT status page

where known major support issues will be published. The link for this is public facing, meaning that this is accessible from outside of the Trust.

ICT training – all new starters

All new starter will require mandatory ICT training, you line manager will request this on your behalf. IT training is a mandatory Trust requirement for clinical systems and attendance is therefore compulsory.

You will be invited to attend classroom training with the ICT Training team as part of induction. If the systems used in your placement area require you to have any additional access then the IT department will be in touch with a date and time for additional training.

If you have any issues, contact IT.training@ipswichhospital.nhs.uk or call them extension 1430 (Ipswich) or 2935 (Colchester).

What is ESR?

ESR stands for Electronic Staff Record and is an integrated workforce management solution for the NHS. All staff are automatically set up with Employee Self Service and all managers should have access to Manager Self Service (please refer to the subpage for info)

ESR Employee Self Service allows employees online access to:

• View Payslips & P60s

• View Total Reward Statement (NHS Annual Pension Annual Statement)

• Update Bank Account Details

• Update Address & Contact Numbers

• Update Emergency Contacts

• Update Diversity Data such as Disability

• Mandatory Compliance Training

Passwords

• Passwords must be 12 characters or more in length

Logging in to ESR for the First Time

• Read the getting started guides

• You will need access to your work e-mail.

• You will need access to the internet.

• You will need your smartcard (if you use or have previously used this to access ESR).

• To use ESR you must be member of staff who is paid by ESNEFT.

• https:// my.esr.nhs.uk/dashboard/web/esrweb

• Contact - Tracey Pearmantracey.pearman@esneft.nhs.uk

• Passwords must contain at least one letter and one number

• Passwords may not be the same as previous four passwords

• Passwords may not contain repeating characters or sequential characters or numbers (such as 'ABCD' or '1234')

• Certain words and terms are not permitted within passwords. Avoid using words associated with the system, your roles, or location

Moodle E-Learning

Some role essential training is still on the Moodle system

To login to Moodle please use link

The courses currently on Moodle are:

• Blood Transfusion

• Medicines Management

• Tissue Viability

• Falls Prevention

• NEWS2

• Palliative and End of Life Care (General Awareness, Paediatrics and Maternity)

East Suffolk North Essex NHS Foundation Trust: Log in to the site (esneft.nhs.uk) and use the separate login details that you have been provided. (This will NOT be you normal login).

You do not need a smart card and you can login from home / on a mobile device if you wish.

It can take up to 10 days before training completed in Moodle appears as completed on your ESR record and on the training portal.

If you have any issues, please raise a ticket via the Employee Helpdesk Logging In for the First Time

To login for the first time, click on the Moodle button at the top right of this page and enter your username and password in the boxes.

Key Points:

 Username and password are case sensitive

 The first time you login you will be asked to change your password. This must be a minimum of 8 characters long and include at least one number, one capital letter and one special character

 You will need to remember this password or store it somewhere secure e.g. a password manager

 Once you have access to your account you can then access learning as described in the videos

Moodle Password Reset

If you forget your Moodle Password, the password reset email will be sent to the email address that you set up when you first had an account set up. This is likely to be a personal email address, so please check your personal email account for the reset email. You may find it in your Junk / Spam email.

Your training compliance

When you complete a training course it is recorded on Moodle and once a week the Education team upload that to ESR. This then appears on the Training Portal and ESR where you can see all of your compliance.

Key points:

Depending on when you complete the training on Moodle, it can take up to 10 days before it appears on the training portal. So, if there is a delay in it appearing, don’t worry just raise a ticket with the Employee Help desk if it hasn’t appeared after 10 days

If your personal details or place of work are wrong, please raise a ticket with the Employee Helpdesk -asking for the ESR Team

Employee Online

Annual leave requests should be submitted to the rota coordinator. There are restrictions on the number of people that can be away from each rota at any one time

Employee online user guide

Hospital Facilities

24 hour vending Machines

• Ipswich Hospital

• Colchester Hospital

• Aldeburgh Hospital

• Bluebird Lodge

• Clacton Hospital

• Fryatt Hospital

• Hartismere Hospital

• Stow Lodge Centre

• Card and cash payments accepted

Hospital Facilities

Ipswich and Colchester Hospital have a restaurants on the Ground Floor of the Main Block.

There is also a Costa Coffee, Marks & Spencer and WH Smith which sell hot and cold snacks and drinks and a wide range of confectionery and general items.

If you wish to bring your own food or drink remember storage space is limited. Food must be labelled with your name and be in a container to meet the Trust’s food storage requirements. Food and drink should not be consumed in clinical areas. Restaurant Opening times

Catering at the community hospitals

 Aldeburgh Hospital

Bluebird Lodge

Felixstowe Hospital

Clacton Hospital  Fryatt Hospital

Payment by cash only at Bluebird Lodge, Felixstowe and Fryatt Hospital.

Cash Machines

Colchester – Three cash point machines are available at Colchester Hospital. One is located on the ground floor of the Main Block, along the main corridor between Outpatient’s and X-Ray, one on the ground floor of Gainsborough wing and one in the staff restaurant.

Ipswich - There are two cash machines at the hospital maternity reception (entrance 8) near south reception (entrance 2 then turn left).

There is a charge for cash withdrawals

The Stock clothing

Available on both sites

• Monday to Friday 9am to 5.30pm

• Saturday 12 noon to 4pm

Accommodation

Limited Accommodation is available at both Ipswich and Colchester Hospital site. If requested Accommodation will be arranged via the Medical HR team before your start date.

Colchester Hospital Swan Housing

Ipswich Hospital (Pearson Square) OCASA

There is limited accommodation available. To make an enquiry, please contact OSACA

• east@ocasahomes.co.uk

• leasing@ocasahomes.co.uk

• dkelly@ocasahomes.co.uk

Telephone

07521 924537 or 01473 427728 or 0203 846 2874

There is limited accommodation available. To make an enquiry, please contact Swan Housing

Email nhscolchester@swan.org.uk / Swan.NHS@axiseurope.com

Library and Information Services

 LIBRARY HOME - Homepage - ESNEFT Library at East Suffolk and North Essex NHS Found ation Trust (

libguides.com)

• Twitter: @ESNEFTLib

• Instagram: @esneftlib

The Library can offer you these services:

• Study space

• Book loans

• Photocopying facilities (for a small charge)

• Article and book requests

• Access to our wide range of training sessions For more information, please contact the Library on Ext 2146

Location of Library

Colchester:

library.services@esneft.nhs.uk 01206 742 146 EXT 2146

The library is staffed Monday to Friday 09:00-17:00. PGMC, Villa

Ipswich: hospital.library@esneft.nhs.uk 01473 702 544 / EXT 154 or 01473 702 545 EXT 1545

Open 9am – 5pm, open with ID outside of these hours

Colchester Library is based at Villa 8 on the top floor of the Post Graduate Medical Centre.

Ipswich Library is based in the Medical Education centre of the 1st floor Centre.

Open 24/7 and staffed till 5pm After 5pm access is via Ipswich Hospital ID badge

For further information about services and resources please contact esneftlibrary@esneft.nhs.uk

ICT Facilities for learning

Colchester

• Colchester Hospital Library has 5 PCs which can be accessed 24/7 by all Colchester Hospital staff.

• They also have a silent study room with an additional 3 PCs for staff to use. These rooms are open Monday-Friday 9am-4:30pm.

• To use a computer staff need to login using their Trust username and password.

• Printing, scanning and photocopying facilities are available. Colchester Library also has our own WiFi.

Ipswich

• Ipswich Hospital library has 7 open-access computers with a further 7 in our annex.

• Printing and photocopying are available.

• Wireless access is available within the library via the Ipswich Hospital open Wi-Fi.

Your Learning Environment

Intranet

Learning Resources

We offer all students a comprehensive range of resources and services in support of their clinical learning.

Training Sessions

There are a range of training sessions specifically aimed Trainee Doctors organised by the Medical Education team as well as, potential to attend sessions provided for qualified staff.

ESNEFT Information is accessible via the intranet. Here you can access a wide range of clinical and non-clinical pages and links

You will also be able to keep up to date with ESNEFTS latest news and be able to find contact details for other departments.

Shared Drives

Trainees have access to a shared ‘Department’ drives on the ESNEFT Computer Network. Your Line Manager should contact IT 5252 to gain access to your departments drive if you do not have it. This drive will contain some useful documents / PDF’s / guidelines

E – Portfolios

The e-portfolio is an electronic tool for doctors to store and record a collection of evidence that demonstrates their learning achievements and abilities. It promotes life-long learning by encouraging doctors to reflect on their own needs and clinical competences, and the needs of their patients.

Supervision

Effective supervision is essential to the development of all doctors and contributes to patient experience and safety. The Enhancing Supervision in Postgraduate Training report sets out what high-quality supervision looks like for doctors in training and provides a practical toolkit to assist trainees and supervisors.

You will be provided with a Clinical Supervisor ( CS) and an Education Supervisor ( ES)while with ESNEFT .

Faculty of Education

Who are we?

The Faculty of Education (FoE) pieces together all areas of education and training within the trust. We consist of several pre-existing teams and services, as well as a few brand-new teams, to make up this new overarching faculty.

With over 300 staff working within the faculty, our goal is to oversee the quality of education and training provided to staff. We want all staff to have access to a wide range of educational opportunities and to support your professional development.

What can we offer?

The faculty is here to provide ESNEFT staff access and opportunities to the following:

• Medical Education

• Apprenticeships

• ICENI Centre and Simulation Training

• Leadership and Coaching

• Mandatory Training

• Library Services

• Talent for Care

• Clinical Skills

• PEF teams

• Highly skilled medical education and nonmedical admin teams

Faculty of Education Team

Therefore, our four aims are:

• Create supportive learning environments

• Ensure High Quality Supervision

• Increase Access to Simulation Training

• Improve access and compliance with mandatory training

• Pete Bishop, Consultant Intensivist in ICU / Director of Medical Education for ESNEFT, Colchester and Ipswich Hospitals: Peter.Bishop@esneft.nhs.uk

• Peter Cook, Head of Innovation, Colchester Hospital: Peter.Cook@esneft.nhs.uk

• Jonathan Campbell, Consultant Paediatric Medical / Deputy Director for Medical Education, Colchester Hospital: jonathan.campbell@esneft.nhs.uk

• Praveen Ande, Consultant General and Elderly Medicine, Deputy Director for Medical Education, Ipswich Hospital: praveen.ande@esneft.nhs.uk

• Marie Alexander- Associate Chief Nurse, NMAHP Education- marie.alexander@esneft.nhs.uk

• Penny Cason - Director of Allied Health Professions penny.cason@esneft.nhs.uk

• Chris Bones - Business Manager Faculty of Education , Cross site chris.bones@esneft.nhs.uk

• Amber Cox - Finance Manager - amber.cox@esneft.nhs.uk

Medical Education- Postgraduate

Our Medical Education Department is responsible for the education and training of all the doctors in training and medical students with in ESNEFT.

The Postgraduate Medical Education department (PGME) oversees the quality and delivery of education and training for Doctors & Dentists in Training, Locally Employed Doctors and medical associate roles.

Our priority is to ensure that all doctors and dentists are confident in providing high quality, safe patient care, supported by excellent trainers and educators. We also support the provision of continuing professional development of all our doctors.

The team will also be able to provided information on mandatory and role essential training, Courses provided by ESNEFT, ESR, E-portfolio guidance, study leave, external CPD opportunities, Talent for Care, Library Services , Resus , Clinical Skills, Simulation and more.

Medical education team – Postgraduate

Medical Education Management

• Peter Bishop , Director of Medical Education –Cross site

• Peter.Bishop@esneft.nhs.uk

• Nora Tester, Head of Medical Education- Cross site: Nora.Tester@esneft.nhs.uk

• Kevin Hartwell, Medical Education Manager Ipswich : kevin.hartwell@esneft.nhs.uk

• Linda Watson, Medical Education Manager Colchester: Linda.Watson@esneft.nhs.uk Team Leaders

Postgraduate:

• Alex Roberts, Foundation Administration Lead- Cross site: Alex.Roberts@esneft.nhs.uk -

• Ruth Purvis, Medicine Faculty Advisor Cross site: Ruth.Purvis@esneft.nhs.uk

• Claire Hunt, GP Programme Admin Lead Ipswich: Claire.Hunt@esneft.nhs.uk

• Lola Ogungboyega, GP Programme Admin Lead Colchester: Omolola.Ogungboyega@esneft.nhs.uk

• Wherrett, Lisa GP Programme administrator –Ipswich - lisa.wherrett@esneft.nhs.uk

• Madeleine Clarke - GP Programme administrator –Colchester madeleine.clark@esneft.nhs.uk

• Sandy Phillips Foundation administrator - Ipswich : Sandy.Phillips@esneft.nhs.uk

• Danielle Hales - Foundation Programme Administration Assistant—Colchester danielle.hales@esneft.nhs.uk

• Tracey Queen:-Foundation Programme Administration- Colchester .tracey.queen@esneft.nhs.uk

• Denise Chandler Faculty Administrator- Ipswich : denise.chandler@esneft.nhs.uk

• Robyn Woodard Faculty & Surgical School, Specialty Admin – Ipswich Robyn.Woolard@esneft.nhs.uk

• Sylvie Bean- Medical Education/LED Administrator Ipswich : Sylvie.Bean@esneft.nhs.uk

• Niamh Large- Centre Administrator Postgrad centre Ipswich : niamh.large@esneft.nhs.uk

• Abbie Boyd- Ipswich Dental Programme Administrator : Abigail.Boyd@esneft.nhs.uk

Spiritual Care & Chaplaincy Team

The Spiritual Care and Chaplaincy Team is an integral part of the Healthcare Team, providing spiritual care to patients, families, and staff of all faiths and beliefs or none. Trust Chaplains are employed by the NHS to be specialists in all aspects of spiritual and pastoral care of the whole hospital community, including those at Clacton and Harwich.

Our Trust chaplains use their extensive training, experience and understanding of faith matters to provide support to all who a chaplain’s assistance. The chaplains are sensitive to the cultural, religious, spiritual, emotional and personal needs of patients and their careers, always working to the patients’ agendas.

The Spiritual Care and Chaplaincy Team is also a key resource in meeting care needs arising from diverse religions, beliefs and cultures such as diet, washing facilities, ways of addressing people – i.e. which name to use, birth rites, death rites, modesty and communication conventions

The Chaplaincy Team is integral to provide health & wellbeing support to staff during COVID-19 and can provide confidential one to one support

Contact

• chaplaincy@esneft.nhs.uk .

• Colchester: 01206 742 014 (including for Clacton and Harwich Hospitals)

• Ipswich: 01473 712 233 (including for Aldeburgh and Felixstowe Hospitals and Bluebird Lodge)

What do chaplains do?

They routinely visit wards and departments, supporting patients, their families, carers and staff by providing:

• pastoral, cultural, faith, belief, and spiritual support

• Providing a confidential, non-judgmental ‘listening ear’

• A resource of advice and support to meet specific faith and belief requests when required

• An educational resource to staff in a variety of areas

• A 24-hour, 365-day urgent response to support patients and staff

There is normally a chaplain around during the day between 8am and 4pm. However, if you would like to speak to them at any time of the day or night, there is usually a chaplain on call 24 hours who you can contact via the appropriate switchboard. Alternatively, your clinical team can also help you get in touch with them.

Palliative and End of Life Care

Palliative Medicine Consultants and Clinical Nurse

Specialists who provide an inpatient hospital advisory service, working alongside treating teams and coordinating with community services. Referrals to the team can be made at any time from diagnosis to death where patients have complex needs including:

• Uncontrolled pain and other symptoms

• Psycho-social, emotional and spiritual issues

• Support and information for carers and families

• Support, advice and palliative care education for health care professionals

• Any patient that the team feels would benefit from a short period of hospice inpatient care

They accept referrals from any member of hospital clinical staff and also directly from patients, relatives and external professionals e.g., hospice community staff. Outpatient review is also available.

SPICT (Supportive & Palliative Care Indicators Tool) is used to help identify people whose health is deteriorating, and would benefit from advance care planning conversations to be started (such as ReSPECT). People who are identified as potentially in their last years of life should be assessed for unmet supportive and palliative care needs.

Watch point: Last Days of Life is for people whose health is rapidly deteriorating and ‘are so sick, they may die’. People on Watch point: Last Days of Life are made visible to the following teams:

1. Butterfly Volunteer Sitting Service (for non-clinical support to patients and their loved one's)

2. Palliative & End of Life care team (will aim to see non-urgently for generalist end of life support)

3. Chaplaincy team (support also available via hospital switchboard's 24/7)

4. Hospital co-ordinators and site matrons (to prioritise safety, appropriate transfers and support with side-rooms)

5. Ward clerks (for non-clinical support and car parking permits)

Refer To Colchester Hospital Palliative Care Team

Non-urgent: refer on Order Comms

URGENT: 01206 746 272 / 9am - 5pm, 7 days per week

Out Of Hours: 01206 747 474 (hospital switchboard) – ask to speak with the on-call Consultant in Palliative Medicine.

Refer To Ipswich Hospital Palliative Care Team

Non-urgent: refer on EVOLVE via 'fill in a form' (will be actioned in 2 working days)

URGENT: Bleep #610 / 9am - 5pm, 7 days per week

Out Of Hours: 0800 5670 111 St Elizabeth Hospice One Call Service).

Telephone advice available from clinical nurse specialists with option to speak with the on-call Consultant in Palliative Medicine if needed.

Wellbeing Hub

The Medical Education Team takes your wellbeing during your training with us very seriously. We also understand that training and life can present some very challenging times which can make coming to work or revising for exams very stressful.

We have a whole team of people within the Trust to support you and help you through any difficult times you may encounter.

Your Wellbeing Hub is for everyone who works or volunteers at ESNEFT.

Who are your Wellbeing Ambassadors?

We currently have over 80 Wellbeing Ambassadors across the Trust. Please contact the team to find out who you Ambassador is at wellbeing@esneft.nhs.uk

Mental Health First Aiders at ESNEFT

The Trust have a number of trained Mental Health First Aiders on both sites and in many departments. You can contact them for support, welfare checks or just to talk to someone.

Email: mhfa@esneft.nhs.uk

Contact the Wellbeing team

0300 303 1361, option 3 (8.30am to 4pm - Monday to Friday)

wellbeing@esneft.nhs.uk

If you are in crisis, please use the number below;

All areas: 111 – option 2, 24/7

Wellbeing & Support

The most important thing is to reach out. We all want you to succeed and reach your full potential so don’t be afraid to seek help. We have listed below a number of ways in which you can get support throughout your training, both locally and external to the Trust.

Your Educational Supervisor (ES)

Make early contact with your Educational Supervisor as they will be your mentors throughout your training and will be there to support you. Reach out to them if you need support or to discuss any issues concerning you.

Your Clinical Supervisor (CS)

Again, make early contact so that you know who your Clinical Supervisor is and how to get hold of them. In some hospital posts you may have limited access to them but keep in touch via email and ask to meet them if you need to discuss any issues that are affecting your post.

There should always be someone available on your ward or in your current workplace to speak to should you need support or have any concerns. If you are unsure who this is, the Medical Education Team can help put you in touch with someone.

College Tutors & Faculty Leads

Your College Tutor or Faculty Leads are always on hand to discuss any issues that you are unable to resolve with your CS or ES or for any issues that affect your training, such as reducing your hours, taking time out of training, exam issues, Dyslexia testing, etc.

Please see below for a full list of current tutors and leads, and you can also find their details in your Faculty Handbook. They can be contacted via their ESNEFT email address on the outlook system

Buddy Schemes

Foundation Year 1 trainee doctors will be allocated a Foundation Year 2 buddy when they start work at ESNEFT.

If you would like a buddy from your programme or specialty, please contact your Faculty Administrator in the first instance.

Colchester

Ipswich

Colchester

Ipswich

Foundation Programme Directors

Miss Sarah Prince

Mr Samir Sahay

Dr Kamani Moodley

Mr Michael Crabtree

Medicine College Tutors

Colchester Karunakaran Vithian

Dr Karunakaran Vithian

Dr Sam Blows

Anaesthetic College Tutors

Colchester

Ipswich

Dr Stephen Cole

Dr Siobhan King

Dr Ben Scoones

Surgery College Tutor

Ipswich

Colchester

Ipswich

Colchester

Ipswich

Colchester

Ipswich

Colchester

Ipswich

Colchester

Ipswich

Colchester

Mr Fahed Yousef

Miss Sunitia Saha

O&G College Tutors

Ms Neeraja Yeddula

Dr Haroona Khalil

GP Programme Directors

Dr Jayne Hiley

Baz

Dr Baz Kuppuswamy

Dr Karen Chumbley

Dr Samir Pai

Dr Andrew Hall

Dr Lena Farrugio

Ophthalmology College Tutors

Mr Chrys Dimitriou

Mr Vasileios Kostakisl

Emergency Medicine Tutors

Dr Daniel Stanciu

Dr Alexandra Newman

Paediatrics Tutors

Dr Angeliki Menounou

Dr Prathiba Pai Radiology

Dr Yvette Adjei-Gyamfi

Professional Support & Wellbeing Service

East of England Professional Support and Well-Being Service | East of England (hee.nhs.uk)

The Professional Support & Wellbeing Service (PSW) is a free service primarily dedicated to supporting the progression of postgraduate training for NHS healthcare professionals. The PSW works independently of Specialty Schools, training programmes or Trusts and can offer confidential and impartial support or advice for those who need it.

The services currently available via the PSW include:

• Confidential 1:1 support or advice via the Single Point of Contact (SPOC)

• Individual Support Team (IST)

• Coaching

• Careers advice

• Access to confidential Mental Health services for doctors & dentists

• Specialist Communication & Liguistics skills support

• Access to Dyslexia assessments

• Support for those Returning to Practice

• Free development courses, conferences & e-leaning

• Access to wellbeing & self-management resources

Wellbeing links & resources for doctors:

 British Medical Association (BMA) - Health and wellbeing resources

 https://www.bma.org.uk/advice-and-support/your-wellbeing/wellbeing-support-services/ sources-of-support-for-your-wellbeing

 DocHealth – a BMA supported confidential, not for profit, psychotherapeutic consultation service for all doctors https://www.dochealth.org.uk/

 Royal College of Physicians (RCP) – Reports, resources and toolkits for junior doctors https://www.rcplondon.ac.uk/projects/supporting-trainees

 Royal Medical Benevolent Fund (RMBF) – help for doctors https://rmbf.org/get-help/help-for-doctors/

 Doctors' Support Network - peer support for doctors and medical students with mental health concerns: https://www.dsn.org.uk/

Guardian of Safe Working Hours (GOSW)

There are two Guardian of Safe Working Hours at ESNEFT. Dr Suzanne Lane is based at Ipswich and Dr Hattie Roebuck is the Guardian of Safe Working Hours at Colchester.

They support junior doctors and champions safe working hours. There are Junior Doctor Forums on both sites and the GoSW chairs consider any issues that junior doctors are having in their work place.

They welcome any contact and will get back to you as soon as they can. If they doesn’t know the answer to your question they will find out with the help of the network of guardians across the East of England and wider national community of Guardians.

A large part of their job is monitoring the exception reports that you will be making when you work hours above those in your schedule. They see every exception report raised and will help you if there are problems.

You can contact them via email for Ipswich suzanne.lane@esneft.nhs.uk and for Colchester harriet.roebuck@esneft.nhs.uk

Freedom to Speak up Guardian

The Freedom to Speak up (FTSU) Guardian works alongside trust leadership teams to support the organisation in becoming a more open and transparent place to work, where all staff are actively encouraged and enabled to speak up safely.

If you need help, support or guidance you can contact your Freedom to Speak Up Guardian at: raising.concerns@esneft.nhs.uk.

Other Important Contacts

A&E

Speciality Rota Co-Ordinator Email Notes

Anaesthetics

Cardiology

COTE

Endocrinology

• Liz Ward

• Stephanie Meyer

• Jane Barron

• Kirsty Horner

• Sarah Kill

• Kirsty Horner

• Sarah Kill

• Kirsty Horner

• Sarah Kill

ENT

Gastro

General Psychiatry

General Surgery

GP- East Hill

GP- Harwich

GS/ Colorectal

GS/ Upper GI

GS/ Urology

• Sian Ward

• Mica Barron (Service Manager)

• Kirsty Horner

• Sarah Kill

• Som Percivall – Medical Workforce

• Emma McCulloch – Rota

• Emma Smith – Rota

• Shaun Field

• Nicola Nicol

• Louise Goodwin

• Lizzie Stovell

• Nicola Nicol / Jacqueline Walker /Shaun Field

• Amanda Austen

• Rachel Pyman

• Elizabeth.Ward@esneft.nhs.uk

• Stephanie.Meyer2@esneft.nhs.uk

• jane.barron@esneft.nhs.uk

• Kirsty.Horner@esneft.nhs.uk

• Sarah.Kill@esneft.nhs.uk

• Kirsty.Horner@esneft.nhs.uk

• Sarah.Kill@esneft.nhs.uk

• Kirsty.Horner@esneft.nhs.uk

• Sarah.Kill@esneft.nhs.uk

• sian.ward@esneft.nhs.uk

• mica.barron@nhs.uk

• Kirsty.Horner@esneft.nhs.uk

• Sarah.Kill@esneft.nhs.uk

• s.percivall@nhs.net

• emma.mcculloch2@nhs.net

• emma.smith118@nhs.net

• Shaun.Field@esneft.nhs.uk

• Nicola.Nicol@esneft.nhs.uk

• lgoodwin@nhs.net

• lizzie.stovell@nhs.net

• generalsurgery.rota@esneft.nhs. uk

• Amanda.Austen@esneft.nhs.uk

• rachel.Pyman@esneft.nhs.uk

Speciality Rota Co-Ordinator

GS/ Vascular

Haematology

Hospice

ICM

O&G

Oncology

Paediatrics

Public Health

• Sian Hammond (Ops)

• Amanda Austen (Service Manager)

• Kirsty Horner

• Sarah Kill

• Jeni Yates

• Dr Emma Tempest

• Jane Barron

• Rachel Barker

• Rebecca Simpson(O&G Ops – rota cover)

• Kelly Hart (O&G Support Manager)

• Kirsty Horner

• Sarah Kill

• Rachel Barker

• Dr Amr Hadoura

• Dr Danny Showell

• Sian.Hammond@esneft.nhs.uk

• Amanda.Austen@esneft.nhs.uk

• Kirsty.Horner@esneft.nhs.uk

• Sarah.Kill@esneft.nhs.uk

• jyates@sthelena.org.uk

• Etempest@sthelena.org.uk

• jane.barron@esneft.nhs.uk

• rachel.barker@esneft.nhs.uk

• Rebecca.Simpson@esneft.nhs. uk

• Kelly.Hart@esneft.nhs.uk

• Kirsty.Horner@esneft.nhs.uk

• Sarah.Kill@esneft.nhs.uk

• rachel.barker@esneft.nhs.uk

• Amr.Hadoura@esneft.nhs.uk

• danny.showell@essex.gov.uk

Renal

Respiratory

T&O

• Kirsty Horner

• Sarah Kill

• Kirsty Horner

• Sarah Kill

• Meagan Bosley

• Kirsty.Horner@esneft.nhs.uk

• Sarah.Kill@esneft.nhs.uk

• Kirsty.Horner@esneft.nhs.uk

• Sarah.Kill@esneft.nhs.uk

• Meagan.Bosley@esneft.nhs.uk

Caroline Chaplin Service Manager

A&E

Rota Coordinators List- Ipswich

Page 1

Speciality Rota Co-Ordinator Email

• Nadine Darlow

• Alex Newman

• Dot Miller

• Saambawi Sriharan

Anaesthetics

Cardiology

COTE - Older People’s Medicine

Community medicine

• Sri. Nallapareddy

• Claire Ward

• Lauren Hoare

• Muhammad S Ahmad

• Jane Shoote

• Louise Tovell

• Jane Shoote

• Louise Tovell

EAU

ENT

Gastro

General Medicine

• Lauren Hoare

• Bethayne Webb

• Karen Reeve

• Jane Corrick

• Sachin Patil

• Bethany Webb

• Lauren Hoare

• Jasmine Patel

• Lauren Hoare

• Sam blows

• Bethayne Webb

General Surgery

GP Orchard

GP Combs

GP Stow

GP Felix

GP – Birches Kesgrave

Martlesham Heath

• Omana Jeepalaya

• Peter Martin

• Andrea Clarke

• Katie Goode

• Angela Saunders

• Emma Whitting

• R. Hartwell

• Lynne Marsh

• Nadine.Darlow@ipswichhospital.nhs.uk

• Alexandra.Newman@ipswichhospital.nhs.u k

• Dot.miller@esneft.nhs.uk

• Saambawi.Sriharan@esneft.nhs.uk

• Sri.Nallapareddy@esneft.nhs.uk

• Claire.ward@esneft.nhs.uk

• Lauren.hoare@esneft.nhs.uk

• Muhammad.S.Ahmad@esneft.nhs.uk

• geriatricjuniors@esneft.nhs.uk

• Lauren.hoare@esneft.nhs.uk

• Bethayne.webb@esneft.nhs.uk

• Karen.reeve@esneft.nhs.uk

• Jane.Corrick@esneft.nhs.uk

• Sachin.patil@esneft.nhs.uk

• Bethayne.webb@esneft.nhs.uk

• Lauren.hoare@esneft.nhs.uk

• Jasmine.Patel@esneft.nhs.uk

• Lauren.Hoare@esneft.nhs.uk

• Sam.blows@esneft.nhs.uk

• Bethayne.webb@esneft.nhs.uk

• Omana.Jeepalaya@esneft.nhs.uk

• Peter.martin@esneft.nhs.uk

• aclarke6@nhs.net

• katie.goode2@nhs.net

• Angela.saunders3@nhs.net

• Emmawhiting@nhs.net

• r.hartwell@nhs.net

• Lynne.marsh@nhs.net

Rota Coordinators List- Ipswich

Page 2

Speciality Rota Co-Ordinator

Haem/ Onc

• Mahesh Parhladan

Email Notes

• Mahesh.Prahladan@esneft.nhs.uk

O&G

Ophthalmology

Paediatrics

Palliative Care

• Haroona Khalil

• Nicola Child

• Sharmila Poovali

• Nikki Chaplin

• Imogen Rose

• Frances Brooke

• Shaun Blair

• Alison Blaken

• Kelvin bengston

Pathology

Psychiatry

Renal

T&O

Urology/Breast

• Debo Aemokun

• Suzy Landon

• Dr James Miller

• Lauren Hoare

• Nichola Benmore

• Stephanie King

• Mr Tuffaha Breast

• Mr Yardy

• Julie Steele – Breast Op Cor

• Kristina Utting Urology

• Dee – op coordinator urology

• Haroona.khalil@esneft.nhs.uk

• Nicola.Child@esneft.nhs.uk

• Sharmila.Poovali@ipswichhospital.nhs.uk

• Nikki.chaplin@esneft.nhs.uk

• Imogen.rose@esneft.nhs.uk

• Frances.Brooke@esneft.nhs.uk

01473 707002

• alison.blaken@stelizabethhospice.org.uk

• peopleandculture@stelizabethhospice.or g.uk

• kelvin.bengtson@nhs.net

• Debo.Ademokun@esneft.nhs.uk

• James.miller@nsft.nhs.uk

• suzy.landon@nsft.nhs.uk

• medical.hr@nsft.nhs.uk

• Lauren.hoare@esneft.nhs.uk

• Nichola.Benmore@esneft.nhs.uk

• Stephanie.king@esneft.nhs.uk

• Hussein.Tuffaha@esneft.nhs.uk

• George.yardy@esneft.nhs.uk

• Julie.steele@esneft.nhs.uk

• Fadeke.Faluyi@esneft.nhs.uk

Medical HR

• Vera Rackley, -Medical Staffing Manager (HR) - vera.rackley@esneft.nhs.uk

• Elizabeth Williams Brown -Senior Recruitment Advisor- elizabeth.williams-brown@esneft.nhs.uk

• Jade Cooper – Medical Workforce Engagement Lead (HR) -jade.cooper@esneft.nhs.uk

• Debbie Allum – Medical Staffing Advisor (HR) - debbie.allum@esneft.nhs.uk

• Kerry Bird - Medical Staffing Advisor (HR) - Kerry.Bird@esneft.nhs.uk

Study leave team

• Study.leave@esneft.nhs.uk

Clinical Skills

• Sarah Offord – Clinical Skills Tutor Lead - sarah.offord@esneft.nhs.uk

• Amber Cartwright – Clinical Skills Tutor – amber.cartwright@esneft.nhs.uk

• Deborah Coe – Clinical Skills Tutor – deborah.coe@esneft.nhs.uk

• Kim Hutton – Clinical Skills Tutor – kim.hutton@esneft.nhs.uk

• Katie Higginbottom – Clinical Skills Tutor - katie.higginbottom@esneft.nhs.uk

The ICENI Centre Colchester:

• iceni@esneft.nhs.uk

Simulation team contacts

• General Contact for East Anglian Simulation and Training CentreEastAnglianSimCentre@ESNEFT.nhs.uk 01473 704 316 / EXT 6316

Melissa Purnell, Head of Advanced Clinical Skills and Simulation – Strategy, Research and Innovation CDG, Ipswich HospitalMelissa.Purnell@esneft.nhs.uk

Richard Naunton, Simulation Technician – Human Resources (Post Graduate Centre), Ipswich Hospital Richard.nauton@esneft.nhs.uk

Basic Life Support (BLS)- Resus Team

BLS training at ESNEFT is completed through a new system called RQI (Resuscitation Quality Improvement) using both an online session and a follow-up assessment.

Instead of group face-to-face sessions, the Trust has moved to an individual two-step training programme which can be completed 24 hours a day, seven days a week

• Ipswich Resus team - ResusService.Ipswich@esneft.nhs.uk

• Colchester Resus Team - resusservice.colchester@esneft.nhs.uk

• Basic Life Support Information - Basic Life Support (BLS) (sharepoint.com)

Employee Helpdesk Information:

If you need to contact any area within Human Resources or the Healthroster / ESR / Payroll team, you can do so via the Employee Helpdesk or by calling:

0300 303 1361

Much like the ICT process, the new approach will enable you to raise a ticket quickly via our online self-service portal. The ticket will be assigned to the right team within HR / Healthroster / ESR / Payroll. The team are also working hard to automate as much as possible to speed up your service.

Raise a ticket

The helpline is open and operational seven days a week: Monday to Friday 7am to 4pm · Saturday, Sunday and Bank Holidays 8am to 12 noon ESR training

Tracey Pearman- Education Administration Assistant- Colchestertracey.pearman@esneft.nhs.uk

Payroll ESR and Rostering

Raise a ticket via helpdesk: https://employeehelpdesk.esneft.nhs.uk/portal/en-gb/home

Raise payroll enquires online through NHS SBS Portal: https://www.sbs.nhs.uk/contact-self-service-portal

GP Lead Employer

We look forward to welcoming you to ESNEFT

ESNEFT Induction Handbook

ESNEFT Induction Handbook 2024

Table of Contents

Introduction to ESNEFT

Colchester

Ipswich

ESNEFT

What you can expect from us

What we expect from you

Dress codes

Key ESNEFT Policies

Raising Concerns

ESNEFT's values

Reporting Incidents

Social Networking Sites

Information Governance

Phone

Email

Your Journey

Travelling to - Colchester Hospital

Bus discounts

By Bus

Park & Ride

Travelling by Car

Applying

Carshare scheme

Travelling By Train

Planning your train journey

Travelling By Bike

Planning your cycle route

Bike maintenance and free bikes

Cycle to work scheme

Walking to work

By Bus

Travelling to – Ipswich Hospital

Bus discounts

Park & Ride

Travelling By Car

Applying for a car park permit

Carshare scheme

Travelling By Train

Ipswich has two railway stations:

Planning your train journey

Travelling to us by Bike

Planning your cycle route

Cycle to work scheme

Walking to Work

Induction and Orientation

Induction day

Learning at ESNEFT will require an induction.

Hospital Site Map & Ward Guide

Hospital Site Map & Ward Guide

Ipswich

Reporting Absence/Sickness

Meet Your College Tutors And Faculty Leads

Other Absence Contacts

Booking Leave

Annual leave

Study Leave

The ESNEFT Employee Assistance Programme

Rest facilities & spaces:

Doctors’ Mess facilities

Security

Contact security

AN EMERGENCY

Staff ID badges and door access

ICT and Logins

ICT Service Desk

ICT training – all new starters

What is ESR?

Logging in to ESR for the First Time

Moodle E-Learning

Employee Online

Employee online user guide

Hospital Facilities

24 hour vending Machines

Hospital Facilities

Cash Machines

The Stock clothing

Accommodation