more COASTLINE YEAR
IN
REVIEW 2019/20
D E L I V E R I N G
The 2020 financial year saw Coastline operating in an ever changing and challenging environment. Through the unprecedented times we continued to embrace and drive change, launching several exciting new products and initiatives providing our customers with an exceptional experience and staying committed to supporting our community.
COASTLINE LAUNCHES MOBILE PAYMENTS PLATFORMS In December 2019, Coastline jumped onboard with Apple Pay, allowing our customers with Apple Devices to make secure purchases in stores, within selected apps and on participating websites.
By the end of the financial year, Coastline saw 708 customers activate Coastline’s Apple Pay on their devices, enhancing our customers
50 Coastline year in review 2019/20.
transactional experiences and giving them a simple and secure way to pay. To begin the new decade, Google Pay™ propelled into Coastline’s offerings for our customers. Google Pay lets customers who use Android operating systems make purchases on mobile devices such as phones, tablets, or watches. 134 joined Google Pay’s digital wallet platform.
MyCOAST APP UPGRADES Our MyCOAST App underwent two major upgrades this financial year, allowing Coastline to offer enhanced features and increased security functions. Some highlights brought forward in these upgrade packages include: • Roundup Savings • Quick Balance • Spend Tracker • Net Position • Secure Mail • Card Management • View & Manage eStatements • Session Timeouts and • Manage Transaction Limits. Moving forward, Coastline plan to provide three App releases per year, to continue our promise of delivering more to our customers.
