PATIENT HANDBOOK

Dear Patient,

From the moment you enter Central North Alabama Health Services, Inc. Family Health Centers’ doors, we want you to become a part of a long tradition of patient-centered, quality care. At our Family Health Centers, we are committed to excellence and delivering the highest quality health care and services to all our patients. We know that good care involves more than good medicine and good providers. It is about having a pleasant, comfortable, and satisfying experience every time you visit us. Our highly trained staff is dedicated to meeting your healthcare needs. We want to help you feel better and will work with you to help you manage your health.

Use this Handbook to learn more about our services and resources that are available to you. It includes essential information that addresses commonly asked questions about our services, facilities, policies, and procedures, as well as how to get the most out of your visits.

Thank you for choosing us as your primary source of health care, and welcome to the CNAHSI family!

Sincerely,

Carleton H.A. Pyfrom, Sr.